*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
10/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
10/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
2nd Line Engineer Southampton - hybrid working + customer site visits Up to £35,000 + company car Join a dynamic tech company during a time of transformation! A 2nd line Support Engineer is required to join my client, providing a top tier service to customers across the UK. The ideal 2nd Line engineer will have broad technical experience across Microsoft and VoIP and network. The role is hybrid working, with visits to customer sites. Driving license is essential and company car or car allowance will be provided. Your Role: Resolve issues up to a second line level, spanning a wide range of technologies. Deliver onsite and remoe technical support with competence while maintaining clear communication with both internal and external stakeholders. Contribute to various project initiatives, including server and network installations and configurations. Maintain impeccable documentation standards, including the creation of training materials for first-line support. Take responsibility for documenting escalated issues. Skills & Experience: Proficiency in Azure, Active Directory, Office 365, Windows Server, Microsoft SQL Server, and SharePoint. Experience in anti-virus, backup, networking, telephony and end-user support. Strong Windows OS and Office Apps skills. Familiar with remote deployment, VoIP, Firewalls, and networks. Excellent communication and problem-solving skills. Please apply to this advert or email your CV direct to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
10/05/2024
Full time
2nd Line Engineer Southampton - hybrid working + customer site visits Up to £35,000 + company car Join a dynamic tech company during a time of transformation! A 2nd line Support Engineer is required to join my client, providing a top tier service to customers across the UK. The ideal 2nd Line engineer will have broad technical experience across Microsoft and VoIP and network. The role is hybrid working, with visits to customer sites. Driving license is essential and company car or car allowance will be provided. Your Role: Resolve issues up to a second line level, spanning a wide range of technologies. Deliver onsite and remoe technical support with competence while maintaining clear communication with both internal and external stakeholders. Contribute to various project initiatives, including server and network installations and configurations. Maintain impeccable documentation standards, including the creation of training materials for first-line support. Take responsibility for documenting escalated issues. Skills & Experience: Proficiency in Azure, Active Directory, Office 365, Windows Server, Microsoft SQL Server, and SharePoint. Experience in anti-virus, backup, networking, telephony and end-user support. Strong Windows OS and Office Apps skills. Familiar with remote deployment, VoIP, Firewalls, and networks. Excellent communication and problem-solving skills. Please apply to this advert or email your CV direct to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Lead Python Developer 6 months + extension Hybrid - 3 days onsite in Central London Inside IR35 Are you a talented and experienced python developer who can build and maintain solutions for the financial/energy markets? Do you have a passion for working with large and complex datasets, as well as trading systems and market data? Do you enjoy leading and mentoring a team of data engineers, as well as collaborating with product managers, data scientists, and stakeholders? If so, we have an exciting opportunity for you! At GlobalLogic we are looking for Contractor senior python engineers to join an agile squad of engineers working on development of proprietary data and analytics solutions with one of our clients. Ideally you will have experience of building solutions for Front Office and trading systems. As an experienced Python Developer you will be responsible for designing, developing, testing, and deploying high-performance, scalable, and reliable solutions that process, analyse and provide access to large volumes of data. You will also collaborate with other squads and stakeholders, to deliver innovative solutions that meet their needs. You will provide technical guidance and code reviews to your team members, as well as troubleshoot and resolve any issues that arise. Technical skills summary For this role you will need to have excellent knowledge and experience in: Python and its ecosystem of libraries and frameworks for data processing, data analysis and data visualisation SQL and Timeseries databases cloud AWS services, such as S3, EC2, RDS etc ETL tools, such as Airflow Git, CI/CD, testing tools, supporting documentation and best practices best practice and tooling including TDD, BDD Domain and soft skills summary office trading systems & financial market data scale data processing and analytics and coaching of junior staff innovative solutions while engaging with key business and technology stakeholders strong collaborative technical leadership to your team
10/05/2024
Project-based
Lead Python Developer 6 months + extension Hybrid - 3 days onsite in Central London Inside IR35 Are you a talented and experienced python developer who can build and maintain solutions for the financial/energy markets? Do you have a passion for working with large and complex datasets, as well as trading systems and market data? Do you enjoy leading and mentoring a team of data engineers, as well as collaborating with product managers, data scientists, and stakeholders? If so, we have an exciting opportunity for you! At GlobalLogic we are looking for Contractor senior python engineers to join an agile squad of engineers working on development of proprietary data and analytics solutions with one of our clients. Ideally you will have experience of building solutions for Front Office and trading systems. As an experienced Python Developer you will be responsible for designing, developing, testing, and deploying high-performance, scalable, and reliable solutions that process, analyse and provide access to large volumes of data. You will also collaborate with other squads and stakeholders, to deliver innovative solutions that meet their needs. You will provide technical guidance and code reviews to your team members, as well as troubleshoot and resolve any issues that arise. Technical skills summary For this role you will need to have excellent knowledge and experience in: Python and its ecosystem of libraries and frameworks for data processing, data analysis and data visualisation SQL and Timeseries databases cloud AWS services, such as S3, EC2, RDS etc ETL tools, such as Airflow Git, CI/CD, testing tools, supporting documentation and best practices best practice and tooling including TDD, BDD Domain and soft skills summary office trading systems & financial market data scale data processing and analytics and coaching of junior staff innovative solutions while engaging with key business and technology stakeholders strong collaborative technical leadership to your team
Spectrum IT Recruitment (South) Ltd
Fareham, Hampshire
GoLang Engineer GoLang, PHP, LAMP, AWS Fareham, Hampshire. This is an in office role. Salary £70,000 plus excellent benefits An exciting new opportunity for a GoLang Engineer to join an exciting technology business based in Fareham, Hampshire. You will be given the chance to join a technically minded development team to constantly evolve their internal technology stack. Working within a dedicated LAMP and Go environment and reporting to the project manager, you will be helping to plan and develop the product and its internal driven websites, data migration and help with support and maintenance of security and storage services. Desired skill set that includes: GoLang OOP PHP5+ MySQL Git Beneficial Skills: Google Cloud/AWS Docker Load Balancing TDD Code Review The company offer an unrivalled volume of new projects, Greenfield development and the opportunity to work with and learn from some of the sharpest developers in the area. On top of a competitive salary the company offer some fantastic financial and lifestyle benefits including; free access to local gym and health spa, onsite chef (free cooked breakfast & lunch!), childcare vouchers, cycle to work scheme, pension, BUPA healthcare. To be considered for this position please send your CV to (see below) or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
10/05/2024
Full time
GoLang Engineer GoLang, PHP, LAMP, AWS Fareham, Hampshire. This is an in office role. Salary £70,000 plus excellent benefits An exciting new opportunity for a GoLang Engineer to join an exciting technology business based in Fareham, Hampshire. You will be given the chance to join a technically minded development team to constantly evolve their internal technology stack. Working within a dedicated LAMP and Go environment and reporting to the project manager, you will be helping to plan and develop the product and its internal driven websites, data migration and help with support and maintenance of security and storage services. Desired skill set that includes: GoLang OOP PHP5+ MySQL Git Beneficial Skills: Google Cloud/AWS Docker Load Balancing TDD Code Review The company offer an unrivalled volume of new projects, Greenfield development and the opportunity to work with and learn from some of the sharpest developers in the area. On top of a competitive salary the company offer some fantastic financial and lifestyle benefits including; free access to local gym and health spa, onsite chef (free cooked breakfast & lunch!), childcare vouchers, cycle to work scheme, pension, BUPA healthcare. To be considered for this position please send your CV to (see below) or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Job Title: Technical Business Manager Location: London, Hybrid Salary: Up to £85k + Benefits We are hiring a Senior Modern Workplace Engineer to drive the successful deployment and optimization of our Office 365 platform. Responsibilities: Lead planning, design, and implementation of O365 solutions. Work on different business collaboration platforms (SharePoint, Zoom, Figma, etc) Configure and customize O365 applications to meet business needs. Collaborate with teams to develop migration strategies and provide ongoing support. Stay updated on updates, licenses and recommend best practices. Qualifications: Bachelor's degree in Computer Science or related field. Experience in IT infrastructure and cloud technologies (preferably Azure). Strong knowledge of O365 applications and deployment methodologies. Strong knowledge of business collaboration tools such as: Zoom, Egnyte, Lucid Link, Adobe etc Excellent communication and collaboration skills. If you are interested please email your CV to (see below) for immediate consideration
10/05/2024
Full time
Job Title: Technical Business Manager Location: London, Hybrid Salary: Up to £85k + Benefits We are hiring a Senior Modern Workplace Engineer to drive the successful deployment and optimization of our Office 365 platform. Responsibilities: Lead planning, design, and implementation of O365 solutions. Work on different business collaboration platforms (SharePoint, Zoom, Figma, etc) Configure and customize O365 applications to meet business needs. Collaborate with teams to develop migration strategies and provide ongoing support. Stay updated on updates, licenses and recommend best practices. Qualifications: Bachelor's degree in Computer Science or related field. Experience in IT infrastructure and cloud technologies (preferably Azure). Strong knowledge of O365 applications and deployment methodologies. Strong knowledge of business collaboration tools such as: Zoom, Egnyte, Lucid Link, Adobe etc Excellent communication and collaboration skills. If you are interested please email your CV to (see below) for immediate consideration
1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. Mandatory Skills (Candidate must have all): Attention to detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *You will be required to go through a national security clearance process for this role before you can start this position* Project People is acting as an Employment Business in relation to this vacancy.
10/05/2024
Project-based
1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. Mandatory Skills (Candidate must have all): Attention to detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *You will be required to go through a national security clearance process for this role before you can start this position* Project People is acting as an Employment Business in relation to this vacancy.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Software Engineering - QRM. This director will manage 6 people and will help develop software applications and solutions for the quantitative management platform. This director will need hands-on experience with Java, DevOps, CICD, AWS, Containers, terraform, Etc. Responsibilities: Develop and maintain software and environments used to implement and test systems for pricing, margin risk and stress testing of financial products and derivatives. Configure and manage resources in the local and AWS cloud environments and deploy QRM's software on these resources. Develop CI/CD pipelines. Configure, execute, and monitor execution pipelines for model testing, backtesting and monitoring. Contribute to development of QRM's databases and ETLs. Integrate model prototypes, model library and model testing tools using best industry practices and innovations. Create unit and integration tests; build and enhance test automation tools. Participate in code reviews and demo accomplishments. Write technical documentation and user manuals. Provide production support and perform troubleshooting. Provide hands-on technical leadership and active coordination of tasks and priorities. Provide guidance and support for the team and reporting for the management. Qualifications: Master's degree or equivalent in a computational or numerical field such as computer science, information systems, mathematics, physics 10+ years of experience as a software developer with exposure to the cloud or high-performance computing areas Strong programming skills. Able to read and/or write code using a programming language (eg, Java, C++, Python, etc.) in a collaborative software development setting: The role requires advanced coding, database and environment manipulation skills. Proficiency in Java (preferred) or another object-oriented language is required, including effective application of design patterns and best coding practices. DevOps experience, with a good command of CI/CD process and tools (eg, Git, GitHub, Gradle, Jenkins, Docker, Helm, Harness). Experience in containerized deployment in cloud environments. Experienced with cloud technology (AWS preferred), infrastructure-as-code (eg Terraform), managing and orchestrating containerized workloads (eg Kubernetes). Experience with logging, profiling, monitoring, telemetry (eg Splunk, OpenTelemetry). Good command of database technology and query languages (SQL) and non-relational DB and other Big Data technology, including efficient storage and serialization protocols (eg Parquet, Avro, Protocol Buffers). Experience with automated quality assurance frameworks (eg, Junit, TestNG, PyTest, etc.). Experience with high performance and distributed computing. Experience with productivity tools such as Jira, Confluence, MS Office.
10/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Software Engineering - QRM. This director will manage 6 people and will help develop software applications and solutions for the quantitative management platform. This director will need hands-on experience with Java, DevOps, CICD, AWS, Containers, terraform, Etc. Responsibilities: Develop and maintain software and environments used to implement and test systems for pricing, margin risk and stress testing of financial products and derivatives. Configure and manage resources in the local and AWS cloud environments and deploy QRM's software on these resources. Develop CI/CD pipelines. Configure, execute, and monitor execution pipelines for model testing, backtesting and monitoring. Contribute to development of QRM's databases and ETLs. Integrate model prototypes, model library and model testing tools using best industry practices and innovations. Create unit and integration tests; build and enhance test automation tools. Participate in code reviews and demo accomplishments. Write technical documentation and user manuals. Provide production support and perform troubleshooting. Provide hands-on technical leadership and active coordination of tasks and priorities. Provide guidance and support for the team and reporting for the management. Qualifications: Master's degree or equivalent in a computational or numerical field such as computer science, information systems, mathematics, physics 10+ years of experience as a software developer with exposure to the cloud or high-performance computing areas Strong programming skills. Able to read and/or write code using a programming language (eg, Java, C++, Python, etc.) in a collaborative software development setting: The role requires advanced coding, database and environment manipulation skills. Proficiency in Java (preferred) or another object-oriented language is required, including effective application of design patterns and best coding practices. DevOps experience, with a good command of CI/CD process and tools (eg, Git, GitHub, Gradle, Jenkins, Docker, Helm, Harness). Experience in containerized deployment in cloud environments. Experienced with cloud technology (AWS preferred), infrastructure-as-code (eg Terraform), managing and orchestrating containerized workloads (eg Kubernetes). Experience with logging, profiling, monitoring, telemetry (eg Splunk, OpenTelemetry). Good command of database technology and query languages (SQL) and non-relational DB and other Big Data technology, including efficient storage and serialization protocols (eg Parquet, Avro, Protocol Buffers). Experience with automated quality assurance frameworks (eg, Junit, TestNG, PyTest, etc.). Experience with high performance and distributed computing. Experience with productivity tools such as Jira, Confluence, MS Office.
Our leading Technology Client are looking for a talented and motivated Technical Writer to work closely with their platform engineering teams to help build and scale their business. You'll define documentation standards including organisation and structure, and assist in developing and editing high-quality, understandable, and accessible documentation. This will be needed for both technical and non-technical audiences, and produced in various forms, including wikis, HTML, and auto-generated documentation, such as self documenting code and configuration. This is an amazing opportunity to work for a world leading organisation in a supportive environment! The following skills/experience is essential: Proven experience as a Technical Writer/Technical Author/Content Manager Familiarity with Infrastructure technology (both on-prem and cloud) Excellent communication skills Salary: Up to £120,000 + bonus + package Location: London (work from home options available too) If you are interested in this position and meet the above requirements please apply immediately.
10/05/2024
Full time
Our leading Technology Client are looking for a talented and motivated Technical Writer to work closely with their platform engineering teams to help build and scale their business. You'll define documentation standards including organisation and structure, and assist in developing and editing high-quality, understandable, and accessible documentation. This will be needed for both technical and non-technical audiences, and produced in various forms, including wikis, HTML, and auto-generated documentation, such as self documenting code and configuration. This is an amazing opportunity to work for a world leading organisation in a supportive environment! The following skills/experience is essential: Proven experience as a Technical Writer/Technical Author/Content Manager Familiarity with Infrastructure technology (both on-prem and cloud) Excellent communication skills Salary: Up to £120,000 + bonus + package Location: London (work from home options available too) If you are interested in this position and meet the above requirements please apply immediately.
TechOps Specialist Windows, MacOs, Linux, AWS, Azure, GCP, Jira, Atlassian £50,000 - £60,000 Plus Private Medical, Private Dental, 25 days holiday and much more! Opus have partnered with a cloud consultancy who specialise in cloud transformation & adoption - with flagship clients spanning banking, fintech, retail and software! They are on the lookout for a dynamic TechOps Specialist to take charge of the smooth running of their internal IT systems, platforms and day-to-day operations! Apply Now - if you want to be part of a small, fun dynamic team and play a key role in driving efficiency, reliability and innovation across the business! This client is remote-first however you must be based in the UK and commutable to London when required. The Role Responsible for the smooth running and secure operation of our cloud-based IT systems and service desk. Providing frictionless, timely technical support to colleagues in the use of IT sytsems and equipment for day-to-day operations. Work closely with Management and the wider organisation to introduce and maintain fit-for-purpose IT tools, processes, procedures and services. Work closely with the Finance team to ensure cost-effective IT operations, through regular system/license reviews and contract renewals. Ensure the timely and seamless onboarding and offboarding of users from IT systems Pro-actively oversee the cost-effective and secure use of public cloud platforms - AWS, Azure and GCP - working closely alongside our Engineering team. Your Skills & Experience Demonstrable experience supporting and administering multiple cloud-based IT systems - Windows, MacOs, Atlassian Assist, Jira, Confluence, Google WorkSpace, Microsoft 365, Zapier Proven technical understanding to configure, manage and support the use of Windows and macOS Linux/PowerShell Scripting skills Fully competent with Single Sign-On (SSO) technologies such as OAuth and SAML. Excellent communicator and team player Enjoy the variety of a fast-paced company! TechOps Specialist Windows, MacOs, Linux, AWS, Azure, GCP, Jira, Atlassian £50,000 - £60,000 Plus Private Medical, Private Dental, 25 days holiday and much more!
10/05/2024
Full time
TechOps Specialist Windows, MacOs, Linux, AWS, Azure, GCP, Jira, Atlassian £50,000 - £60,000 Plus Private Medical, Private Dental, 25 days holiday and much more! Opus have partnered with a cloud consultancy who specialise in cloud transformation & adoption - with flagship clients spanning banking, fintech, retail and software! They are on the lookout for a dynamic TechOps Specialist to take charge of the smooth running of their internal IT systems, platforms and day-to-day operations! Apply Now - if you want to be part of a small, fun dynamic team and play a key role in driving efficiency, reliability and innovation across the business! This client is remote-first however you must be based in the UK and commutable to London when required. The Role Responsible for the smooth running and secure operation of our cloud-based IT systems and service desk. Providing frictionless, timely technical support to colleagues in the use of IT sytsems and equipment for day-to-day operations. Work closely with Management and the wider organisation to introduce and maintain fit-for-purpose IT tools, processes, procedures and services. Work closely with the Finance team to ensure cost-effective IT operations, through regular system/license reviews and contract renewals. Ensure the timely and seamless onboarding and offboarding of users from IT systems Pro-actively oversee the cost-effective and secure use of public cloud platforms - AWS, Azure and GCP - working closely alongside our Engineering team. Your Skills & Experience Demonstrable experience supporting and administering multiple cloud-based IT systems - Windows, MacOs, Atlassian Assist, Jira, Confluence, Google WorkSpace, Microsoft 365, Zapier Proven technical understanding to configure, manage and support the use of Windows and macOS Linux/PowerShell Scripting skills Fully competent with Single Sign-On (SSO) technologies such as OAuth and SAML. Excellent communicator and team player Enjoy the variety of a fast-paced company! TechOps Specialist Windows, MacOs, Linux, AWS, Azure, GCP, Jira, Atlassian £50,000 - £60,000 Plus Private Medical, Private Dental, 25 days holiday and much more!
Role: Onsite IT Support Engineer Location: Lisbon, Portugal (Onsite working) Salary: Flexible dependent on experience We are working with a global, leading organisation who are in over 100 countries across the globe, who require an IT Support Engineer based in Lisbon, where you will focus on providing IT services to end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management, Root Cause Analysis and Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Skills and experience required: Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows. Familiarity with helpdesk ticketing systems (ITSM tools) Ideally, ITIL and MCSE qualified. Strong customer service orientation, good communication, teamwork and interpersonal skills. Ability to problem-solve complex hardware and software issues and operate under own initiative. Knowledge of a variety of OS, Wifi, network fundamentals, software, and systems. The role is fully onsite based in Lisbon and you will be expected to commit to working full time in the office, please consider this when applying for the role. You must be a citizen of Portugal and hold the relevant right to work documentation to be successful in your application. If you are interested in the role and would like to apply, please click on the link or contact Tom Bartlett at Jumar to be considered. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
10/05/2024
Full time
Role: Onsite IT Support Engineer Location: Lisbon, Portugal (Onsite working) Salary: Flexible dependent on experience We are working with a global, leading organisation who are in over 100 countries across the globe, who require an IT Support Engineer based in Lisbon, where you will focus on providing IT services to end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management, Root Cause Analysis and Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Skills and experience required: Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows. Familiarity with helpdesk ticketing systems (ITSM tools) Ideally, ITIL and MCSE qualified. Strong customer service orientation, good communication, teamwork and interpersonal skills. Ability to problem-solve complex hardware and software issues and operate under own initiative. Knowledge of a variety of OS, Wifi, network fundamentals, software, and systems. The role is fully onsite based in Lisbon and you will be expected to commit to working full time in the office, please consider this when applying for the role. You must be a citizen of Portugal and hold the relevant right to work documentation to be successful in your application. If you are interested in the role and would like to apply, please click on the link or contact Tom Bartlett at Jumar to be considered. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
10/05/2024
Full time
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
10/05/2024
Full time
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
10/05/2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Workshop Biomedical Engineer Location: Harlow, Essex with some flexibility to work from home Package: Competitive salary with a discretionary bonus, private healthcare, private pension, 25 days annual leave plus much more! The Role One of the leading biomedical managed equipment service providers in the UK is now hiring for a Technical Support Engineer to under take a new and exciting role within their Harlow repair workshop. This role has come about following the set up of a new "return to base" workshop and a project to increase the accuracy and efficiency of a new order system being implemented. An engineer with a biomedical engineering background (ideally across a range of medical devices) is required. However, it is important to note that this role will predominantly be carrying out administrative tasks and reviewing requests/recommendations for repairs made by field based engineers (as opposed to being hands on). Roles/responsibilities include; Provide technical support activities where needed across all departments. Manage equipment spare parts data including the quality of data relating to spare parts and suppliers. Assist in spare part identification, liaise with OEM's to acquire accurate part descriptions and pricing. Responsible for keeping corresponding database updated with biomedical spare parts. Enhance database information by linking parts to models of equipment. Perform data mining activities on a variety of sources producing reports as required. Occasionally assist on site engineers with biomedical equipment repairs and testing. This role will be based in Harlow with some flexibility to work from home 1-2 days a week. Working hours are Monday to Friday, 9am to 5pm. What's on offer? Competitive salary Discretionary bonus Private pension Death In Service Scheme Private Medical Insurance Perkbox employee benefit system Cycle to work scheme after 3 months' service 25 days annual leave + bank holidays What's required to apply? Biomedical engineering background, ideally on a wide range of medial equipment. Relevant job titles would include EBME Engineer, EME Engineer, Medical Engineer, Clinical Engineer, Biomedical Engineer, Medical Technical Support Engineer. Self-driven Organised Good decision making skills Happy to work in a non-hands on, technically administrative role What are next steps? If you're interested in hearing more, click APPLY NOW for your CV to be forwarded to a CBSbutler representative. Should you be suitable, we will contact you within 3 working days.
10/05/2024
Full time
Workshop Biomedical Engineer Location: Harlow, Essex with some flexibility to work from home Package: Competitive salary with a discretionary bonus, private healthcare, private pension, 25 days annual leave plus much more! The Role One of the leading biomedical managed equipment service providers in the UK is now hiring for a Technical Support Engineer to under take a new and exciting role within their Harlow repair workshop. This role has come about following the set up of a new "return to base" workshop and a project to increase the accuracy and efficiency of a new order system being implemented. An engineer with a biomedical engineering background (ideally across a range of medical devices) is required. However, it is important to note that this role will predominantly be carrying out administrative tasks and reviewing requests/recommendations for repairs made by field based engineers (as opposed to being hands on). Roles/responsibilities include; Provide technical support activities where needed across all departments. Manage equipment spare parts data including the quality of data relating to spare parts and suppliers. Assist in spare part identification, liaise with OEM's to acquire accurate part descriptions and pricing. Responsible for keeping corresponding database updated with biomedical spare parts. Enhance database information by linking parts to models of equipment. Perform data mining activities on a variety of sources producing reports as required. Occasionally assist on site engineers with biomedical equipment repairs and testing. This role will be based in Harlow with some flexibility to work from home 1-2 days a week. Working hours are Monday to Friday, 9am to 5pm. What's on offer? Competitive salary Discretionary bonus Private pension Death In Service Scheme Private Medical Insurance Perkbox employee benefit system Cycle to work scheme after 3 months' service 25 days annual leave + bank holidays What's required to apply? Biomedical engineering background, ideally on a wide range of medial equipment. Relevant job titles would include EBME Engineer, EME Engineer, Medical Engineer, Clinical Engineer, Biomedical Engineer, Medical Technical Support Engineer. Self-driven Organised Good decision making skills Happy to work in a non-hands on, technically administrative role What are next steps? If you're interested in hearing more, click APPLY NOW for your CV to be forwarded to a CBSbutler representative. Should you be suitable, we will contact you within 3 working days.
Medical Devices Technical Support Engineer Location: Harlow, Essex with some flexibility to work from home Package: Competitive salary with a discretionary bonus, private healthcare, private pension, 25 days annual leave plus much more! The Role One of the leading biomedical managed equipment service providers in the UK is now hiring for a Technical Support Engineer to under take a new and exciting role within their Harlow repair workshop. This role has come about following the set up of a new "return to base" workshop and a project to increase the accuracy and efficiency of a new order system being implemented. An engineer with a biomedical engineering background (ideally across a range of medical devices) is required. However, it is important to note that this role will predominantly be carrying out administrative tasks and reviewing requests/recommendations for repairs made by field based engineers (as opposed to being hands on). Roles/responsibilities include; Provide technical support activities where needed across all departments. Manage equipment spare parts data including the quality of data relating to spare parts and suppliers. Assist in spare part identification, liaise with OEM's to acquire accurate part descriptions and pricing. Responsible for keeping corresponding database updated with biomedical spare parts. Enhance database information by linking parts to models of equipment. Perform data mining activities on a variety of sources producing reports as required. Occasionally assist on site engineers with biomedical equipment repairs and testing. This role will be based in Harlow with some flexibility to work from home 1-2 days a week. Working hours are Monday to Friday, 9am to 5pm. What's on offer? Competitive salary Discretionary bonus Private pension Death In Service Scheme Private Medical Insurance Perkbox employee benefit system Cycle to work scheme after 3 months' service 25 days annual leave + bank holidays What's required to apply? Biomedical engineering background, ideally on a wide range of medial equipment Self-driven Organised Good decision making skills Happy to work in a non-hands on, technically administrative role What are next steps? If you're interested in hearing more, click APPLY NOW for your CV to be forwarded to a CBSbutler representative. Should you be suitable, we will contact you within 3 working days.
10/05/2024
Full time
Medical Devices Technical Support Engineer Location: Harlow, Essex with some flexibility to work from home Package: Competitive salary with a discretionary bonus, private healthcare, private pension, 25 days annual leave plus much more! The Role One of the leading biomedical managed equipment service providers in the UK is now hiring for a Technical Support Engineer to under take a new and exciting role within their Harlow repair workshop. This role has come about following the set up of a new "return to base" workshop and a project to increase the accuracy and efficiency of a new order system being implemented. An engineer with a biomedical engineering background (ideally across a range of medical devices) is required. However, it is important to note that this role will predominantly be carrying out administrative tasks and reviewing requests/recommendations for repairs made by field based engineers (as opposed to being hands on). Roles/responsibilities include; Provide technical support activities where needed across all departments. Manage equipment spare parts data including the quality of data relating to spare parts and suppliers. Assist in spare part identification, liaise with OEM's to acquire accurate part descriptions and pricing. Responsible for keeping corresponding database updated with biomedical spare parts. Enhance database information by linking parts to models of equipment. Perform data mining activities on a variety of sources producing reports as required. Occasionally assist on site engineers with biomedical equipment repairs and testing. This role will be based in Harlow with some flexibility to work from home 1-2 days a week. Working hours are Monday to Friday, 9am to 5pm. What's on offer? Competitive salary Discretionary bonus Private pension Death In Service Scheme Private Medical Insurance Perkbox employee benefit system Cycle to work scheme after 3 months' service 25 days annual leave + bank holidays What's required to apply? Biomedical engineering background, ideally on a wide range of medial equipment Self-driven Organised Good decision making skills Happy to work in a non-hands on, technically administrative role What are next steps? If you're interested in hearing more, click APPLY NOW for your CV to be forwarded to a CBSbutler representative. Should you be suitable, we will contact you within 3 working days.
Electronics Assembly Technician Guildford (Onsite) Up to £405/day Inside IR35 3 Month Contract Role details: We are working with a global defence consultancy who design, build and support high performance Radio products for extreme operational environments. They are looking for an Electronics Assembly Technician assist in the manufacture of software designed radios for the MOD and UK Government. Responsibilities: You will be involved with all aspects of the assembly of complex digital and analogue electronic products, working closely with a team of Manufacturing Engineers and Hardware Developers. You will work across all stages of the product life cycle using electronic engineering principles to identify improvements and overcome technical issues quickly. Requirements: RF or DeBug experience PCB Experience Soldering skills - IPC Qualification Good Crimping skills - attention to detail and dexterity Practical engineering experience working in a live electronics production environment Familiarity with electronic components and their in-circuit functionality. Understanding of electronic principles, circuit diagrams, assembly drawings, BoMs and test specifications. Eligibility: To be considered for the role, you must have active SC Clearance.
10/05/2024
Project-based
Electronics Assembly Technician Guildford (Onsite) Up to £405/day Inside IR35 3 Month Contract Role details: We are working with a global defence consultancy who design, build and support high performance Radio products for extreme operational environments. They are looking for an Electronics Assembly Technician assist in the manufacture of software designed radios for the MOD and UK Government. Responsibilities: You will be involved with all aspects of the assembly of complex digital and analogue electronic products, working closely with a team of Manufacturing Engineers and Hardware Developers. You will work across all stages of the product life cycle using electronic engineering principles to identify improvements and overcome technical issues quickly. Requirements: RF or DeBug experience PCB Experience Soldering skills - IPC Qualification Good Crimping skills - attention to detail and dexterity Practical engineering experience working in a live electronics production environment Familiarity with electronic components and their in-circuit functionality. Understanding of electronic principles, circuit diagrams, assembly drawings, BoMs and test specifications. Eligibility: To be considered for the role, you must have active SC Clearance.
Business Development Manager Hybrid- East Hampshire/West Sussex Salary DOE- roughly £60,000, plus commission and bonus, please apply to discuss A leading client in the vision technology industry are recruiting for a Business Development Manager to help propel their business growth and drive their sales strategy and activity after a restructure. You'll be joining a small Sales Team dedicated to providing outstanding service to both existing and new clients. Your responsibilities as a Business Development Manager: Manage and grow a substantial existing account base Drive new sales activity and bring on new accounts Work directly with the Sales Director to contribute to strategy and new ideas Contribute your ideas, enthusiasm, and sales skills towards building the team and working towards your targets Support more junior members of the team- this is not a direct line management role, but could grow into one if you would like that in future Please apply for this Business Development Manager role if you have some or all of the following experience: You must have some form of physical technology or engineering selling background, so you are able to understand a technical physical product and then explain it to customers You'll have a proven track record of successful outbound sales activity including calls, emails and meetings You'll be well-organised, flexible, and have strong attention to detail An engineering or maths-based education is desirable This Business Development Manager role is a really exciting chance to help shape the Pathway of a small sales team, grow with the business, and gain exposure to the interesting, niche market of computer vision/imaging technology. The team are friendly, welcoming and excited to grow and develop. This Business Development Manager role is a hybrid position, you will need to visit an office in in East Hampshire on a semi-regular basis, as well as occasional travel to customer sites.
10/05/2024
Full time
Business Development Manager Hybrid- East Hampshire/West Sussex Salary DOE- roughly £60,000, plus commission and bonus, please apply to discuss A leading client in the vision technology industry are recruiting for a Business Development Manager to help propel their business growth and drive their sales strategy and activity after a restructure. You'll be joining a small Sales Team dedicated to providing outstanding service to both existing and new clients. Your responsibilities as a Business Development Manager: Manage and grow a substantial existing account base Drive new sales activity and bring on new accounts Work directly with the Sales Director to contribute to strategy and new ideas Contribute your ideas, enthusiasm, and sales skills towards building the team and working towards your targets Support more junior members of the team- this is not a direct line management role, but could grow into one if you would like that in future Please apply for this Business Development Manager role if you have some or all of the following experience: You must have some form of physical technology or engineering selling background, so you are able to understand a technical physical product and then explain it to customers You'll have a proven track record of successful outbound sales activity including calls, emails and meetings You'll be well-organised, flexible, and have strong attention to detail An engineering or maths-based education is desirable This Business Development Manager role is a really exciting chance to help shape the Pathway of a small sales team, grow with the business, and gain exposure to the interesting, niche market of computer vision/imaging technology. The team are friendly, welcoming and excited to grow and develop. This Business Development Manager role is a hybrid position, you will need to visit an office in in East Hampshire on a semi-regular basis, as well as occasional travel to customer sites.
Lynx Recruitment are working with an excellent consultancy based in Manchester who are well established and need a Contract Senior Design Engineer for a minimum of 6months. They are a multi discipline practice who work with a range of well-known clients. They offer remote working flexibility and have a large in-house team that will be there to support throughout the projects. Job Description Provide a professional and technical consulting and design service to the client encompassing of, but not limited to, site surveys, meetings, feasibility studies, due diligence, design, technical reports and specifications, commissioning, and defects inspections. Deal with multiple projects in a co-ordinated manner, meeting project deadlines and cost requirements. Understand the project appointment, fees, allocated time and scope of work following a briefing and be aware of any limitations of the duties on different projects. Have an understanding of project costs and the impact of designs and recommendations on the overall budget for the scheme and monitor time against these costs. Manage your workload to meet agreed timescales and deliverables. Skill & experience: 4+ years Design Engineer experience Building Services experience Consultancy experience If you match the above skill sets and are looking for a new contract please get in contact ASAP with your latest CV.
10/05/2024
Project-based
Lynx Recruitment are working with an excellent consultancy based in Manchester who are well established and need a Contract Senior Design Engineer for a minimum of 6months. They are a multi discipline practice who work with a range of well-known clients. They offer remote working flexibility and have a large in-house team that will be there to support throughout the projects. Job Description Provide a professional and technical consulting and design service to the client encompassing of, but not limited to, site surveys, meetings, feasibility studies, due diligence, design, technical reports and specifications, commissioning, and defects inspections. Deal with multiple projects in a co-ordinated manner, meeting project deadlines and cost requirements. Understand the project appointment, fees, allocated time and scope of work following a briefing and be aware of any limitations of the duties on different projects. Have an understanding of project costs and the impact of designs and recommendations on the overall budget for the scheme and monitor time against these costs. Manage your workload to meet agreed timescales and deliverables. Skill & experience: 4+ years Design Engineer experience Building Services experience Consultancy experience If you match the above skill sets and are looking for a new contract please get in contact ASAP with your latest CV.
Lynx Recruitment are working with an excellent consultancy based in London who are well established and looking to grow their team with a new Senior Design Engineer. They are a multi discipline practice who work with a range of well-known clients. They offer remote working flexibility and have a large in-house team that will be there to support throughout the projects. Job Description Provide a professional and technical consulting and design service to the client encompassing of, but not limited to, site surveys, meetings, feasibility studies, due diligence, design, technical reports and specifications, commissioning, and defects inspections. Deal with multiple projects in a co-ordinated manner, meeting project deadlines and cost requirements. Understand the project appointment, fees, allocated time and scope of work following a briefing and be aware of any limitations of the duties on different projects. Have an understanding of project costs and the impact of designs and recommendations on the overall budget for the scheme and monitor time against these costs. Manage your workload to meet agreed timescales and deliverables. Skill & experience: 4+ years Design Engineer experience Building Services experience Consultancy experience If you match the above skill sets and are looking for a new opportunity with genuine career progression and exciting clients then please get in contact ASAP with your latest CV.
10/05/2024
Full time
Lynx Recruitment are working with an excellent consultancy based in London who are well established and looking to grow their team with a new Senior Design Engineer. They are a multi discipline practice who work with a range of well-known clients. They offer remote working flexibility and have a large in-house team that will be there to support throughout the projects. Job Description Provide a professional and technical consulting and design service to the client encompassing of, but not limited to, site surveys, meetings, feasibility studies, due diligence, design, technical reports and specifications, commissioning, and defects inspections. Deal with multiple projects in a co-ordinated manner, meeting project deadlines and cost requirements. Understand the project appointment, fees, allocated time and scope of work following a briefing and be aware of any limitations of the duties on different projects. Have an understanding of project costs and the impact of designs and recommendations on the overall budget for the scheme and monitor time against these costs. Manage your workload to meet agreed timescales and deliverables. Skill & experience: 4+ years Design Engineer experience Building Services experience Consultancy experience If you match the above skill sets and are looking for a new opportunity with genuine career progression and exciting clients then please get in contact ASAP with your latest CV.