Infoplus Technologies UK Ltd
Winchester, Hampshire
Mandatory Skills: BM XIV IBM Flash-system Brocade SAN Switches IBM TSM/Spectrum Protect IBM Tape Library Drivers license Job Description: We are seeking a talented Storage and Backup Engineer to join our team. The ideal candidate will have a strong background in storage and backup technologies, with expertise in IBM solutions including BM XIV, IBM FlashSystem, Brocade SAN Switches, IBM TSM/Spectrum Protect, and IBM Tape Library. A valid driver's license is also required for occasional travel to data centers and client sites. Responsibilities: Design, implement, and maintain storage solutions using IBM storage arrays such as BM XIV and IBM FlashSystem. Configure and manage Brocade SAN Switches to ensure efficient and reliable data transfer within the storage infrastructure. Deploy and administer backup solutions utilizing IBM TSM/Spectrum Protect, including policy management, backup scheduling, and disaster recovery. Manage IBM Tape Library systems for long-term data retention and archival purposes. Collaborate with cross-functional teams to optimize storage and backup performance, capacity planning, and data life cycle management. Perform routine maintenance tasks, such as firmware upgrades, patch management, and performance tuning. Develop and maintain documentation, including standard operating procedures and system configurations. Provide technical support and troubleshooting assistance for storage and backup-related issues. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience as a Storage and Backup Engineer or similar role. Strong proficiency in IBM storage technologies, including BM XIV and IBM FlashSystem. Hands-on experience with Brocade SAN Switches and SAN fabric management. In-depth knowledge of backup solutions such as IBM TSM/Spectrum Protect, including installation, configuration, and troubleshooting. Familiarity with IBM Tape Library systems and tape-based backup strategies. Excellent problem-solving and analytical skills, with a keen attention to detail. Effective communication skills and the ability to collaborate with cross-functional teams. Valid driver's license and willingness to travel to data centers and client sites as needed. Preferred Qualifications: Certification in IBM storage and backup technologies (eg, IBM Certified Specialist - Spectrum Protect V8.1.6 Administration). Experience with other storage and backup solutions, such as EMC Isilon, NetApp, or Veritas NetBackup. Knowledge of cloud storage services, such as AWS S3, Azure Blob Storage, or Google Cloud Storage.
26/04/2024
Project-based
Mandatory Skills: BM XIV IBM Flash-system Brocade SAN Switches IBM TSM/Spectrum Protect IBM Tape Library Drivers license Job Description: We are seeking a talented Storage and Backup Engineer to join our team. The ideal candidate will have a strong background in storage and backup technologies, with expertise in IBM solutions including BM XIV, IBM FlashSystem, Brocade SAN Switches, IBM TSM/Spectrum Protect, and IBM Tape Library. A valid driver's license is also required for occasional travel to data centers and client sites. Responsibilities: Design, implement, and maintain storage solutions using IBM storage arrays such as BM XIV and IBM FlashSystem. Configure and manage Brocade SAN Switches to ensure efficient and reliable data transfer within the storage infrastructure. Deploy and administer backup solutions utilizing IBM TSM/Spectrum Protect, including policy management, backup scheduling, and disaster recovery. Manage IBM Tape Library systems for long-term data retention and archival purposes. Collaborate with cross-functional teams to optimize storage and backup performance, capacity planning, and data life cycle management. Perform routine maintenance tasks, such as firmware upgrades, patch management, and performance tuning. Develop and maintain documentation, including standard operating procedures and system configurations. Provide technical support and troubleshooting assistance for storage and backup-related issues. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience as a Storage and Backup Engineer or similar role. Strong proficiency in IBM storage technologies, including BM XIV and IBM FlashSystem. Hands-on experience with Brocade SAN Switches and SAN fabric management. In-depth knowledge of backup solutions such as IBM TSM/Spectrum Protect, including installation, configuration, and troubleshooting. Familiarity with IBM Tape Library systems and tape-based backup strategies. Excellent problem-solving and analytical skills, with a keen attention to detail. Effective communication skills and the ability to collaborate with cross-functional teams. Valid driver's license and willingness to travel to data centers and client sites as needed. Preferred Qualifications: Certification in IBM storage and backup technologies (eg, IBM Certified Specialist - Spectrum Protect V8.1.6 Administration). Experience with other storage and backup solutions, such as EMC Isilon, NetApp, or Veritas NetBackup. Knowledge of cloud storage services, such as AWS S3, Azure Blob Storage, or Google Cloud Storage.
Technical Writer - Banking/remote Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. The ideal candidate has proficiency in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer to create an effective and impactful: Technical documentation, User manuals/guidelines, Brochures, Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
26/04/2024
Project-based
Technical Writer - Banking/remote Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. The ideal candidate has proficiency in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer to create an effective and impactful: Technical documentation, User manuals/guidelines, Brochures, Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
IT Field Engineer M4 Corridor (90% out on the road client sites between Bristol and Reading) £25,000 per year Plus Company Vehicle + Bonuses 25 days holiday plus bank holidays, Pension, Life Insurance etc. Skills and Experience: Deploy and install IT equipment, including Switches, access points, TVs, and computer equipment, at customer sites. Attend customer sites to complete PPM activity (equipment checklists & cleaning) Maintain stock inventory at your location - collect and return items to a designated location Provide accurate weekly time and expense sheets. Complete detailed and accurate reports for each job attended. Liaise with the service desk and projects team to confirm work orders and resolve issues at customer sites. Demonstrate an understanding of Trust Systems ISO Certifications and the obligations within this role. To demonstrate an understanding of Trust Systems ISO certifications and the obligations within this role Previous experience in shop fitting, IT installation or data cabling would be advantageous but not essential - full training will be provided. Existing IPAF, CSCS, ECS cards would be advantageous but not essential. Physically fit and able to perform tasks that involve extensive manual handling, use of ladders, and power tools. Hold a full UK driving license, as extensive travel throughout the UK and occasionally overseas is required The Opportunity: My client are currently seeking an IT Field Service Engineer to join their dynamic team - although this is a technology focused role, it would suit someone who has done previous shop fit-outs, office installations, etc. as there will be some manual labour involved on some projects. In this role, you will be responsible for travelling along the M4 Corridor to install enclosures and networking/Wi-Fi equipment for their clients and there will be opportunities to carry-out IT equipment replacements, decommissioning of set-ups and deploying equipment to meet customer requirements on a per project basis. NB: This role is physically demanding and will involve significant time spent away from home due to travel requirements. Please call John Noonan here at ISR Recruitment to learn more?
25/04/2024
Full time
IT Field Engineer M4 Corridor (90% out on the road client sites between Bristol and Reading) £25,000 per year Plus Company Vehicle + Bonuses 25 days holiday plus bank holidays, Pension, Life Insurance etc. Skills and Experience: Deploy and install IT equipment, including Switches, access points, TVs, and computer equipment, at customer sites. Attend customer sites to complete PPM activity (equipment checklists & cleaning) Maintain stock inventory at your location - collect and return items to a designated location Provide accurate weekly time and expense sheets. Complete detailed and accurate reports for each job attended. Liaise with the service desk and projects team to confirm work orders and resolve issues at customer sites. Demonstrate an understanding of Trust Systems ISO Certifications and the obligations within this role. To demonstrate an understanding of Trust Systems ISO certifications and the obligations within this role Previous experience in shop fitting, IT installation or data cabling would be advantageous but not essential - full training will be provided. Existing IPAF, CSCS, ECS cards would be advantageous but not essential. Physically fit and able to perform tasks that involve extensive manual handling, use of ladders, and power tools. Hold a full UK driving license, as extensive travel throughout the UK and occasionally overseas is required The Opportunity: My client are currently seeking an IT Field Service Engineer to join their dynamic team - although this is a technology focused role, it would suit someone who has done previous shop fit-outs, office installations, etc. as there will be some manual labour involved on some projects. In this role, you will be responsible for travelling along the M4 Corridor to install enclosures and networking/Wi-Fi equipment for their clients and there will be opportunities to carry-out IT equipment replacements, decommissioning of set-ups and deploying equipment to meet customer requirements on a per project basis. NB: This role is physically demanding and will involve significant time spent away from home due to travel requirements. Please call John Noonan here at ISR Recruitment to learn more?
Senior Applications Engineer (Automotive & Defence) - RL7365 Salary Competitive Benefits Excellent Benefits Location Paris The Client Curo are partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The company designs, manufactures, and supplies advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators and computer systems running complex application software; all designed in-house. The Candidate The successful candidate will have industry experience with Positioning, Navigation & Timing (PNT)/Global navigation satellite systems (GNSS), or similar wireless technologies including test methodology and analysis skills. The role requires a confident communicator, who has the ability to explain and present technical solutions and the benefits they provide to the organisations clients in the Defence and Automotive space. We are looking for a driver, to facilitate client visits. The Role As an Applications Engineer, you would be focusing predominantly on the military and automotive market. Reporting into the professional services team based in the UK, you will be responsible for assisting the BD teams in providing technical pre-sales and apps support in a timely fashion based on the opportunity and complexity at hand. Whilst working closely with customers it would be expected of you to build a relationship with the customer, develop deep understanding of their use case and provide feedback back to the Professional Services team and wider Business Unit. Some elements of delivering Professional Services mostly in EMEA could also be part of the role. You will have a close working relationship with peers in Sales, Global Services, and Business Development. In addition, the role will be hybrid with occasional visits to the organisations UK office in Devon and customer site locations, particularly across the EMEA sector as needed. Key Duties Provide technical and applications support primarily in pre-sales but also in post-sales situations. Engage in complex technical discussions with customers to understand their needs. Utilize deep knowledge of the companys products and services to align appropriate solutions based on client needs. Help design solutions and formulate responses to RFx, deliver POC/demos, and present solutions to customers. Liaise closely with engineering, professional services and tailored solutions teams to address complex customer requests. Grow depth of relationships with customers in the Defence and Automotive markets. Staying abreast of developments in GNSS/PNT technologies and test methodologies. Provide customer feedback on products, services, and process improvements as needed. Work closely with Sales Enablement team to generate application-specific materials. Requirements Bachelors degree in electrical engineering, Computer Science, or another technical field from an accredited university; or equivalent work experience. Significant experience of relevant industry experience with GNSS, PNT or similar technologies. Familiarity with test automation programming environments including LabView,Matlab desirable. Self-motivated team player with proven problem-solving skills. Experience in a customer-facing role is preferred. Ability to communicate technical material clearly, both verbally and in writing. Ability to work closely with other people to solve challenging problems. Experience using GNSS Test Equipment and/or GNSS receivers is a plus. Travel may be required up to 25% To apply for this Senior Applications Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
25/04/2024
Full time
Senior Applications Engineer (Automotive & Defence) - RL7365 Salary Competitive Benefits Excellent Benefits Location Paris The Client Curo are partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The company designs, manufactures, and supplies advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators and computer systems running complex application software; all designed in-house. The Candidate The successful candidate will have industry experience with Positioning, Navigation & Timing (PNT)/Global navigation satellite systems (GNSS), or similar wireless technologies including test methodology and analysis skills. The role requires a confident communicator, who has the ability to explain and present technical solutions and the benefits they provide to the organisations clients in the Defence and Automotive space. We are looking for a driver, to facilitate client visits. The Role As an Applications Engineer, you would be focusing predominantly on the military and automotive market. Reporting into the professional services team based in the UK, you will be responsible for assisting the BD teams in providing technical pre-sales and apps support in a timely fashion based on the opportunity and complexity at hand. Whilst working closely with customers it would be expected of you to build a relationship with the customer, develop deep understanding of their use case and provide feedback back to the Professional Services team and wider Business Unit. Some elements of delivering Professional Services mostly in EMEA could also be part of the role. You will have a close working relationship with peers in Sales, Global Services, and Business Development. In addition, the role will be hybrid with occasional visits to the organisations UK office in Devon and customer site locations, particularly across the EMEA sector as needed. Key Duties Provide technical and applications support primarily in pre-sales but also in post-sales situations. Engage in complex technical discussions with customers to understand their needs. Utilize deep knowledge of the companys products and services to align appropriate solutions based on client needs. Help design solutions and formulate responses to RFx, deliver POC/demos, and present solutions to customers. Liaise closely with engineering, professional services and tailored solutions teams to address complex customer requests. Grow depth of relationships with customers in the Defence and Automotive markets. Staying abreast of developments in GNSS/PNT technologies and test methodologies. Provide customer feedback on products, services, and process improvements as needed. Work closely with Sales Enablement team to generate application-specific materials. Requirements Bachelors degree in electrical engineering, Computer Science, or another technical field from an accredited university; or equivalent work experience. Significant experience of relevant industry experience with GNSS, PNT or similar technologies. Familiarity with test automation programming environments including LabView,Matlab desirable. Self-motivated team player with proven problem-solving skills. Experience in a customer-facing role is preferred. Ability to communicate technical material clearly, both verbally and in writing. Ability to work closely with other people to solve challenging problems. Experience using GNSS Test Equipment and/or GNSS receivers is a plus. Travel may be required up to 25% To apply for this Senior Applications Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Annual Salary offered like £50K-55K GBP per annum maximum We are seeking an experienced and detail-oriented Electrical Systems Engineer to join our team. The successful candidate will be responsible for designing, developing, and maintaining electrical systems for our engineering projects. The ideal candidate will have a passion for electronic system design, excellent communication skills, and a solutions-focused mindset. Key Responsibilities: Design, develop, and test electrical systems. Collaborate with cross-functional teams to ensure seamless integration of electrical systems with other components. Conduct thorough analysis and troubleshooting of electrical systems to identify and resolve issues. Present complex technical concepts to a broad stakeholder audience in a clear and concise manner. Work effectively under pressure to meet project deadlines and deliverables. Maintain a solutions-focused approach, actively seeking opportunities for innovation and improvement. Document all design specifications, processes, and test results to ensure compliance with regulatory standards and project requirements. Requirements: Bachelor's degree in Electronic Systems Engineering, Electrical Engineering, or a related field. Minimum of 2 years of experience in a relevant industry, with a demonstrated track record of designing and implementing electrical systems. Aptitude for electronic system design with a keen eye for detail. Excellent communication skills, including the ability to convey complex technical concepts to diverse stakeholders. Resilient and able to work effectively under pressure to meet tight deadlines. Solutions-focused mindset with a drive for discovery and innovation. Familiarity with regulatory standards and requirements relevant to electrical system design and implementation. Advantageous should the candidates have any of the following Proficiency in electrical design software and tools (eg, CAD, MATLAB, LabVIEW). Benefits: 5.5 weeks holiday with a Buy & Sell holiday scheme. Competitive pension scheme. Cycle to work scheme. Death in service benefit. An opportunity for personal development and promotion. Occupational Health/Annual Medicals.
24/04/2024
Full time
Annual Salary offered like £50K-55K GBP per annum maximum We are seeking an experienced and detail-oriented Electrical Systems Engineer to join our team. The successful candidate will be responsible for designing, developing, and maintaining electrical systems for our engineering projects. The ideal candidate will have a passion for electronic system design, excellent communication skills, and a solutions-focused mindset. Key Responsibilities: Design, develop, and test electrical systems. Collaborate with cross-functional teams to ensure seamless integration of electrical systems with other components. Conduct thorough analysis and troubleshooting of electrical systems to identify and resolve issues. Present complex technical concepts to a broad stakeholder audience in a clear and concise manner. Work effectively under pressure to meet project deadlines and deliverables. Maintain a solutions-focused approach, actively seeking opportunities for innovation and improvement. Document all design specifications, processes, and test results to ensure compliance with regulatory standards and project requirements. Requirements: Bachelor's degree in Electronic Systems Engineering, Electrical Engineering, or a related field. Minimum of 2 years of experience in a relevant industry, with a demonstrated track record of designing and implementing electrical systems. Aptitude for electronic system design with a keen eye for detail. Excellent communication skills, including the ability to convey complex technical concepts to diverse stakeholders. Resilient and able to work effectively under pressure to meet tight deadlines. Solutions-focused mindset with a drive for discovery and innovation. Familiarity with regulatory standards and requirements relevant to electrical system design and implementation. Advantageous should the candidates have any of the following Proficiency in electrical design software and tools (eg, CAD, MATLAB, LabVIEW). Benefits: 5.5 weeks holiday with a Buy & Sell holiday scheme. Competitive pension scheme. Cycle to work scheme. Death in service benefit. An opportunity for personal development and promotion. Occupational Health/Annual Medicals.
Annual Salary Maximum £50k-55k GBP per annum We are seeking an experienced and detail-oriented Electrical Systems Engineer to join our team. The successful candidate will be responsible for designing, developing, and maintaining electrical systems for our engineering projects. The ideal candidate will have a passion for electronic system design, excellent communication skills, and a solutions-focused mindset. Key Responsibilities: Design, develop, and test electrical systems. Collaborate with cross-functional teams to ensure seamless integration of electrical systems with other components. Conduct thorough analysis and troubleshooting of electrical systems to identify and resolve issues. Present complex technical concepts to a broad stakeholder audience in a clear and concise manner. Work effectively under pressure to meet project deadlines and deliverables. Maintain a solutions-focused approach, actively seeking opportunities for innovation and improvement. Document all design specifications, processes, and test results to ensure compliance with regulatory standards and project requirements. Requirements: Bachelor's degree in Electronic Systems Engineering, Electrical Engineering, or a related field. Minimum of 2 years of experience in a relevant industry, with a demonstrated track record of designing and implementing electrical systems. Aptitude for electronic system design with a keen eye for detail. Excellent communication skills, including the ability to convey complex technical concepts to diverse stakeholders. Resilient and able to work effectively under pressure to meet tight deadlines. Solutions-focused mindset with a drive for discovery and innovation. Familiarity with regulatory standards and requirements relevant to electrical system design and implementation. Advantageous should the candidates have any of the following Proficiency in electrical design software and tools (eg, CAD, MATLAB, LabVIEW). Benefits: 5.5 weeks holiday with a Buy & Sell holiday scheme. Competitive pension scheme. Cycle to work scheme. Death in service benefit. An opportunity for personal development and promotion. Occupational Health/Annual Medicals.
24/04/2024
Full time
Annual Salary Maximum £50k-55k GBP per annum We are seeking an experienced and detail-oriented Electrical Systems Engineer to join our team. The successful candidate will be responsible for designing, developing, and maintaining electrical systems for our engineering projects. The ideal candidate will have a passion for electronic system design, excellent communication skills, and a solutions-focused mindset. Key Responsibilities: Design, develop, and test electrical systems. Collaborate with cross-functional teams to ensure seamless integration of electrical systems with other components. Conduct thorough analysis and troubleshooting of electrical systems to identify and resolve issues. Present complex technical concepts to a broad stakeholder audience in a clear and concise manner. Work effectively under pressure to meet project deadlines and deliverables. Maintain a solutions-focused approach, actively seeking opportunities for innovation and improvement. Document all design specifications, processes, and test results to ensure compliance with regulatory standards and project requirements. Requirements: Bachelor's degree in Electronic Systems Engineering, Electrical Engineering, or a related field. Minimum of 2 years of experience in a relevant industry, with a demonstrated track record of designing and implementing electrical systems. Aptitude for electronic system design with a keen eye for detail. Excellent communication skills, including the ability to convey complex technical concepts to diverse stakeholders. Resilient and able to work effectively under pressure to meet tight deadlines. Solutions-focused mindset with a drive for discovery and innovation. Familiarity with regulatory standards and requirements relevant to electrical system design and implementation. Advantageous should the candidates have any of the following Proficiency in electrical design software and tools (eg, CAD, MATLAB, LabVIEW). Benefits: 5.5 weeks holiday with a Buy & Sell holiday scheme. Competitive pension scheme. Cycle to work scheme. Death in service benefit. An opportunity for personal development and promotion. Occupational Health/Annual Medicals.
Connectivity Site Design/Technical Design Authority (TDA) Role Summary: The Connectivity TDA will be responsible for overseeing the design and implementation of comprehensive connectivity solutions, including Fibre, 5G, and Wi-Fi, for a new multi-tenant council building currently under construction. This role is a continuation of a professional services project completed earlier this year and is critical to the successful delivery of key services for a City Council. Key Responsibilities: Lead the design of robust and scalable connectivity solutions tailored to the complex needs of a multi-tenant environment. Collaborate with stakeholders to understand and document requirements for Fibre, 5G, and Wi-Fi infrastructure. Ensure alignment of connectivity solutions with the overall architectural vision and compliance with relevant standards and regulations. Provide technical leadership and guidance throughout the project life cycle, from initial design to final implementation and testing. Manage risks and resolve technical challenges associated with the connectivity infrastructure. Work closely with vendors and contractors to ensure the timely delivery of high-quality solutions. Keep abreast of emerging technologies and industry trends to recommend enhancements to the connectivity strategy. Qualifications: Proven experience as a Technical Design Authority or similar role in connectivity projects. Strong background in designing and implementing Fibre, 5G, and Wi-Fi solutions. Excellent understanding of network architecture, protocols, and standards. Ability to translate complex technical requirements into actionable plans. Strong problem-solving skills and the ability to work under pressure. Excellent communication and stakeholder management abilities. Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications in network design and implementation are desirable.
24/04/2024
Project-based
Connectivity Site Design/Technical Design Authority (TDA) Role Summary: The Connectivity TDA will be responsible for overseeing the design and implementation of comprehensive connectivity solutions, including Fibre, 5G, and Wi-Fi, for a new multi-tenant council building currently under construction. This role is a continuation of a professional services project completed earlier this year and is critical to the successful delivery of key services for a City Council. Key Responsibilities: Lead the design of robust and scalable connectivity solutions tailored to the complex needs of a multi-tenant environment. Collaborate with stakeholders to understand and document requirements for Fibre, 5G, and Wi-Fi infrastructure. Ensure alignment of connectivity solutions with the overall architectural vision and compliance with relevant standards and regulations. Provide technical leadership and guidance throughout the project life cycle, from initial design to final implementation and testing. Manage risks and resolve technical challenges associated with the connectivity infrastructure. Work closely with vendors and contractors to ensure the timely delivery of high-quality solutions. Keep abreast of emerging technologies and industry trends to recommend enhancements to the connectivity strategy. Qualifications: Proven experience as a Technical Design Authority or similar role in connectivity projects. Strong background in designing and implementing Fibre, 5G, and Wi-Fi solutions. Excellent understanding of network architecture, protocols, and standards. Ability to translate complex technical requirements into actionable plans. Strong problem-solving skills and the ability to work under pressure. Excellent communication and stakeholder management abilities. Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications in network design and implementation are desirable.
FIELD SERVICE ENGINEER Covering UK&IRE £40,000 - £50,000 + Excellent benefits Monday - Friday - door to door (44 hours) One of the UK's leading suppliers of highly complex process sterilisation and quality process equipment is now recruiting for a Field Service Engineer to join their busy and expanding field service engineering team to cover UK&IRE. As the field service engineer, you will be required to travel to customer sites in the pharmaceutical and life-sciences field, carrying out repair and maintenance on a diverse range of technologies including autoclaves/sterilisers, RO systems, steam generators etc. Key responsibilities as the Field Service Engineer: You will be required to travel across the UK and Ireland and will include nights away from home. Provide preventative maintenance, calibration and technical support, to a standard consistent with the high quality of the equipment and services the organisation supply and with the reasonable expectations of the customers. Undertake fault finding/rectification assignments as delegated by the management team Creating, preparing and managing servicing and calibration documentation as delegated by the management team Managing specific service spares Role specific administration such as reporting, expenses, and time sheets Proper management of the organisations equipment, including test equipment, computer equipment etc. Support the training of other Field Service Engineers Provide FAT support as required. Additional administrative duties as required, including but not limited to, protocol review, document creation as per QMS. Adhering to policies and procedures at all times Experience required - Field Service Engineer: ONC/HNC or equivalent in engineering (mechanical, electrical, electronic etc.) Multi-skilled engineer who has carried out service, repair and maintenance on industrial sized electro-mechanical machinery Industry background could be; FMCG, Ex-Military (Navy, REME, RAF etc.), Automation, Robotics, Pharmaceutical, Biotechnology, Semi-Conductor, Oil & Gas etc. Flexible to travel and stay away as and when required as a field service engineer Valid, UK driving licence Package/benefits: £40,000 - £50,000 depending on experience Company performance bonus Paid overtime x1.5 - Monday Friday any hours over 44 hrs (door to door travel) Overnight stay allowance - £20 for first night away raising an extra £10 per night for consecutive nights (Capped at £110/night). Once fully out on your own - Night 1-4 -£62 p/n, nights 5-7 - £80 p/n, nights 8 onwards is £100p/n. Lunch allowance Company vehicle included for personal use or the option for business use only Company Pension scheme 25 dyas holiday + bank Company phone & laptop Tools and uniform supplied Annual salary reviews (linked to inflation) plus continuously review salary in relation to performance. If you are and experienced multi-skilled field service engineer interested in making an application, please click APPLY NOW and a CBSbutler representative will be in touch to discuss this exciting opportunity.
24/04/2024
Full time
FIELD SERVICE ENGINEER Covering UK&IRE £40,000 - £50,000 + Excellent benefits Monday - Friday - door to door (44 hours) One of the UK's leading suppliers of highly complex process sterilisation and quality process equipment is now recruiting for a Field Service Engineer to join their busy and expanding field service engineering team to cover UK&IRE. As the field service engineer, you will be required to travel to customer sites in the pharmaceutical and life-sciences field, carrying out repair and maintenance on a diverse range of technologies including autoclaves/sterilisers, RO systems, steam generators etc. Key responsibilities as the Field Service Engineer: You will be required to travel across the UK and Ireland and will include nights away from home. Provide preventative maintenance, calibration and technical support, to a standard consistent with the high quality of the equipment and services the organisation supply and with the reasonable expectations of the customers. Undertake fault finding/rectification assignments as delegated by the management team Creating, preparing and managing servicing and calibration documentation as delegated by the management team Managing specific service spares Role specific administration such as reporting, expenses, and time sheets Proper management of the organisations equipment, including test equipment, computer equipment etc. Support the training of other Field Service Engineers Provide FAT support as required. Additional administrative duties as required, including but not limited to, protocol review, document creation as per QMS. Adhering to policies and procedures at all times Experience required - Field Service Engineer: ONC/HNC or equivalent in engineering (mechanical, electrical, electronic etc.) Multi-skilled engineer who has carried out service, repair and maintenance on industrial sized electro-mechanical machinery Industry background could be; FMCG, Ex-Military (Navy, REME, RAF etc.), Automation, Robotics, Pharmaceutical, Biotechnology, Semi-Conductor, Oil & Gas etc. Flexible to travel and stay away as and when required as a field service engineer Valid, UK driving licence Package/benefits: £40,000 - £50,000 depending on experience Company performance bonus Paid overtime x1.5 - Monday Friday any hours over 44 hrs (door to door travel) Overnight stay allowance - £20 for first night away raising an extra £10 per night for consecutive nights (Capped at £110/night). Once fully out on your own - Night 1-4 -£62 p/n, nights 5-7 - £80 p/n, nights 8 onwards is £100p/n. Lunch allowance Company vehicle included for personal use or the option for business use only Company Pension scheme 25 dyas holiday + bank Company phone & laptop Tools and uniform supplied Annual salary reviews (linked to inflation) plus continuously review salary in relation to performance. If you are and experienced multi-skilled field service engineer interested in making an application, please click APPLY NOW and a CBSbutler representative will be in touch to discuss this exciting opportunity.
Medical Field Service Engineer A competitive salary plus benefits - outlined below! Who is the company? An exciting new opportunity for a Field Service Engineer is now available working for a manufacturer for medical devices. What is the role? As a Field Service Engineer you will be required to service and repair medical equipment found within NHS hospitals. Key responsibilities are as follows; To carry out routine servicing of equipment. To carry out routine adjustments of equipment, where necessary. To maintain adequate stock levels of spare parts within guidelines. To maintain quality documentation records for submission to the customer via approved systems. To cultivate a positive rapport with the customer, always demonstrating first class interpersonal skills in a courteous and professional manner. This role will be home based, travelling to customers predominantly based in and around the Somerset area. This role will be best suited to those with prior Biomedical Engineering experience. The Medical Service Engineer's working hours are Monday to Friday, 40hrs a week including travel (door to door). What package is on offer? £30-40,000 Company car or car allowance Bonus Paid overtime Private Pension Private medical care Life Assurance 25 days holiday + bank holiday Laptop, phone and tools What experience is needed to apply? Previous medical device maintenance experience eg as a field service engineer, biomedical engineer, ebme engineer, eme engineer, clinical engineer etc. UK driving licence Good customer service, team worker and communication skills What happens next? Click APPLY NOW to being your application. Should you be suitable, a CBSbutler representative to contact you within 5 working days.
23/04/2024
Full time
Medical Field Service Engineer A competitive salary plus benefits - outlined below! Who is the company? An exciting new opportunity for a Field Service Engineer is now available working for a manufacturer for medical devices. What is the role? As a Field Service Engineer you will be required to service and repair medical equipment found within NHS hospitals. Key responsibilities are as follows; To carry out routine servicing of equipment. To carry out routine adjustments of equipment, where necessary. To maintain adequate stock levels of spare parts within guidelines. To maintain quality documentation records for submission to the customer via approved systems. To cultivate a positive rapport with the customer, always demonstrating first class interpersonal skills in a courteous and professional manner. This role will be home based, travelling to customers predominantly based in and around the Somerset area. This role will be best suited to those with prior Biomedical Engineering experience. The Medical Service Engineer's working hours are Monday to Friday, 40hrs a week including travel (door to door). What package is on offer? £30-40,000 Company car or car allowance Bonus Paid overtime Private Pension Private medical care Life Assurance 25 days holiday + bank holiday Laptop, phone and tools What experience is needed to apply? Previous medical device maintenance experience eg as a field service engineer, biomedical engineer, ebme engineer, eme engineer, clinical engineer etc. UK driving licence Good customer service, team worker and communication skills What happens next? Click APPLY NOW to being your application. Should you be suitable, a CBSbutler representative to contact you within 5 working days.
Software Engineer - Cloud/Opensource Central London/Hybrid Competitive Salary - £85,000 - £125,000 negotiable depending on experience plus full benefits package including attractive Bonus & Equity Overview An exciting opportunity to join an ambitious Cloud Technology organisation expanding their UK engineering team developing next-generation cloud services. They are pre scale up so joining at this early stage, you will have the opportunity to significantly shape the codebase, drive the direction of future product development and collaborate closely together with other leaders in the field. The ideal profiles would be for a senior and a mid-level engineer with a background in distributed systems (Senior - 10-20 years/Mid Level -5-10 years). Work on building Virtual Machine offering as part of the Compute team. Ideal background is someone who has virtual machines or virtual networking experience but open to consider all strong engineers with a background in distributed systems. Technical Knowledge Required: Strong background in distributed systems and Linux systems engineering Coding in programming languages such as C, C++, Golang or Rust. Experience in building and enhancing compute, storage, and data platforms with exposure to open source products like Kubernetes, Knative, Ceph, Rook, Cassandra, Spark, Nate etc. Hands-on exp. with IaC tools and automation, such as Terraform, Ansible, or Helm. Active engagement or contributions to the open-source community. Familiarity with software build processes and secure supply systems, like Bazel or OpenSSF. The role You will have an opportunity to team up with fellow engineers to craft tailored solutions meeting their unique challenges. Forge and refine tools that power team efficiency-this includes CI/CD, local development setups, build toolchains, and essential infrastructure. Plot the roadmap for software component development, aligning with team priorities and vision. Lead the charge in defining and achieving their technical benchmarks Seamlessly integrate and upkeep open-source components within their evolving tech stack. Networking People (UK) is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
Software Engineer - Cloud/Opensource Central London/Hybrid Competitive Salary - £85,000 - £125,000 negotiable depending on experience plus full benefits package including attractive Bonus & Equity Overview An exciting opportunity to join an ambitious Cloud Technology organisation expanding their UK engineering team developing next-generation cloud services. They are pre scale up so joining at this early stage, you will have the opportunity to significantly shape the codebase, drive the direction of future product development and collaborate closely together with other leaders in the field. The ideal profiles would be for a senior and a mid-level engineer with a background in distributed systems (Senior - 10-20 years/Mid Level -5-10 years). Work on building Virtual Machine offering as part of the Compute team. Ideal background is someone who has virtual machines or virtual networking experience but open to consider all strong engineers with a background in distributed systems. Technical Knowledge Required: Strong background in distributed systems and Linux systems engineering Coding in programming languages such as C, C++, Golang or Rust. Experience in building and enhancing compute, storage, and data platforms with exposure to open source products like Kubernetes, Knative, Ceph, Rook, Cassandra, Spark, Nate etc. Hands-on exp. with IaC tools and automation, such as Terraform, Ansible, or Helm. Active engagement or contributions to the open-source community. Familiarity with software build processes and secure supply systems, like Bazel or OpenSSF. The role You will have an opportunity to team up with fellow engineers to craft tailored solutions meeting their unique challenges. Forge and refine tools that power team efficiency-this includes CI/CD, local development setups, build toolchains, and essential infrastructure. Plot the roadmap for software component development, aligning with team priorities and vision. Lead the charge in defining and achieving their technical benchmarks Seamlessly integrate and upkeep open-source components within their evolving tech stack. Networking People (UK) is acting as an Employment Agency in relation to this vacancy.
Senior Software Engineer/Technical Lead Permanent Central London/Hybrid Excellent Salary (NEGOTIABLE) plus full benefits package including attractive Bonus & Equity Key Skills - Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Summary: An exciting opportunity to join an ambitious Cloud Technology organisation expanding the UK Engineering Centre as they embark on a significant greenfield initiative in the development of next-generation cloud services. They are pre scale up so joining at this early stage, you will have the opportunity to significantly shape the codebase, drive the direction of future product development and collaborate closely together with other leaders in the field. The ideal candidate will be a Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Technical Knowledge Required: Proficiency in distributed systems and Linux systems engineering. Coding in programming languages such as C, C++, Golang or Rust. Experience working with and/or on virtual server technologies, virtual networking technologies, network programming. Experience in building and enhancing compute, storage, and data platforms with exposure to open source products like Kubernetes, Knative, Ceph, Rook, Cassandra, Spark, Nate and the like. Hands-on with infrastructure-as-code tools and automation, such as Terraform, Ansible, or Helm. The role Tech Lead responsible for designing and creating their Virtual Machine and Virtual Network Service. Team up with fellow engineers to craft tailored solutions meeting their unique challenges. Forge and refine tools that power team efficiency - this includes CI/CD, local development setups, build toolchains, and essential infrastructure. Plot the roadmap for software component development, aligning with team priorities and vision. Lead the charge in defining and achieving their technical benchmarks. Networking People (UK) is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
Senior Software Engineer/Technical Lead Permanent Central London/Hybrid Excellent Salary (NEGOTIABLE) plus full benefits package including attractive Bonus & Equity Key Skills - Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Summary: An exciting opportunity to join an ambitious Cloud Technology organisation expanding the UK Engineering Centre as they embark on a significant greenfield initiative in the development of next-generation cloud services. They are pre scale up so joining at this early stage, you will have the opportunity to significantly shape the codebase, drive the direction of future product development and collaborate closely together with other leaders in the field. The ideal candidate will be a Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Technical Knowledge Required: Proficiency in distributed systems and Linux systems engineering. Coding in programming languages such as C, C++, Golang or Rust. Experience working with and/or on virtual server technologies, virtual networking technologies, network programming. Experience in building and enhancing compute, storage, and data platforms with exposure to open source products like Kubernetes, Knative, Ceph, Rook, Cassandra, Spark, Nate and the like. Hands-on with infrastructure-as-code tools and automation, such as Terraform, Ansible, or Helm. The role Tech Lead responsible for designing and creating their Virtual Machine and Virtual Network Service. Team up with fellow engineers to craft tailored solutions meeting their unique challenges. Forge and refine tools that power team efficiency - this includes CI/CD, local development setups, build toolchains, and essential infrastructure. Plot the roadmap for software component development, aligning with team priorities and vision. Lead the charge in defining and achieving their technical benchmarks. Networking People (UK) is acting as an Employment Agency in relation to this vacancy.
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
23/04/2024
Full time
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Infoplus Technologies UK Ltd
Stafford, Staffordshire
Experience: 6 -12 years Tools: AutoCAD, Revit, Navisworks Domain: HVDC/Substation/FACTS Responsibilities: Responsible for the design of the plant layout of HVDC and FACTS system considering customer specification, country-specific standards and EHS requirements Technical lead of an interdisciplinary project team including all stakeholders involved in the design processes. Responsible for the design of the overall plant layout in 3D considering BIM methodologies Technical negotiations with customers, engineering services and suppliers as well as contact person for the construction sites, preferably on site Cost calculation, scheduling, and design of the whole primary engineering for HVDC & FACTS systems, including electromagnetic calculations, studies (noise emissions, earthing, lightning protection) and material specifications Qualification: Knowledge in the field of standards for the design of power systems with a.c. voltages > 1 kV and d.c. voltage >1,5 kV as well as in 3D construction with Autodesk products (AutoCAD, Inventor, Navisworks) Completed university degree in electrical or mechanical engineering or comparable fields, alternatively completed training as a technician with correspondingly relevant professional experience Long-term experience in execution of large-scale plants as well as experience in project management (cost, quality, time) Basic knowledge of power systems and high-voltage technology
22/04/2024
Project-based
Experience: 6 -12 years Tools: AutoCAD, Revit, Navisworks Domain: HVDC/Substation/FACTS Responsibilities: Responsible for the design of the plant layout of HVDC and FACTS system considering customer specification, country-specific standards and EHS requirements Technical lead of an interdisciplinary project team including all stakeholders involved in the design processes. Responsible for the design of the overall plant layout in 3D considering BIM methodologies Technical negotiations with customers, engineering services and suppliers as well as contact person for the construction sites, preferably on site Cost calculation, scheduling, and design of the whole primary engineering for HVDC & FACTS systems, including electromagnetic calculations, studies (noise emissions, earthing, lightning protection) and material specifications Qualification: Knowledge in the field of standards for the design of power systems with a.c. voltages > 1 kV and d.c. voltage >1,5 kV as well as in 3D construction with Autodesk products (AutoCAD, Inventor, Navisworks) Completed university degree in electrical or mechanical engineering or comparable fields, alternatively completed training as a technician with correspondingly relevant professional experience Long-term experience in execution of large-scale plants as well as experience in project management (cost, quality, time) Basic knowledge of power systems and high-voltage technology
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.