Spectrum IT Recruitment (South) Ltd
Bracknell, Berkshire
Customer Experience Manager Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development life cycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact (see below) or call. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
17/05/2024
Full time
Customer Experience Manager Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development life cycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact (see below) or call. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Opus has formed an exclusive partnership with a dynamic SaaS scale-up based in Bristol. Leveraging over 30 years of industry expertise, this company has crafted a cutting-edge SaaS suite poised to revolutionise industrial sectors. Over the past 18 months, they've meticulously developed this suite, and now, after a year of intensive product demos, refinement, and collaborative workshops, it's primed for launch! As a member of the Commercial team, you'll work closely with our product specialists to drive revenue generation from our flagship products, engaging with enterprise clients to seize opportunities, close deals, and deliver substantial value. Your role will encompass a range of key responsibilities: Cultivate a robust pipeline by establishing relationships with decision-makers at all levels, including CXOs. Develop tailored business plans for each account, meticulously identifying their unique requirements and aligning solutions accordingly. Maintain thorough documentation of customer interactions and activities within their CRM system. Navigate complex deal cycles, from initial lead identification to stakeholder mapping, negotiation, and ultimately, successful deal closure. Collaborate closely with Marketing and Product teams to integrate events, seminars, and product roadmap sessions tailored to prospective accounts. Elevate brand visibility by fostering mindshare at all organisational levels within target accounts, showcasing compelling customer success stories. Provide accurate forecasting, regular quarterly updates, and diligent tracking of progress against annual targets. Facilitate the cross-sharing of valuable customer feedback with internal stakeholders, including Product and Marketing teams. What's in it for you? This role is tailor-made for someone with a solid background in B2B sales, offering the autonomy to apply your expertise to an innovative product that fills a crucial gap in the market. This solution is the answer that industrial services have been searching for! Perks include: Performance-based bonus structure Comprehensive pension plan Life assurance coverage Flexible hybrid working arrangements Access to company-sponsored events, including tickets to sporting and music events nationwide Participation in an electric vehicle (EV) scheme Our recruitment process involves a 30-minute Teams call followed by a 1-hour formal face-to-face interview. We're aiming to have you onboarded in June inline with their launch in the US. For further information (see below)
17/05/2024
Full time
Opus has formed an exclusive partnership with a dynamic SaaS scale-up based in Bristol. Leveraging over 30 years of industry expertise, this company has crafted a cutting-edge SaaS suite poised to revolutionise industrial sectors. Over the past 18 months, they've meticulously developed this suite, and now, after a year of intensive product demos, refinement, and collaborative workshops, it's primed for launch! As a member of the Commercial team, you'll work closely with our product specialists to drive revenue generation from our flagship products, engaging with enterprise clients to seize opportunities, close deals, and deliver substantial value. Your role will encompass a range of key responsibilities: Cultivate a robust pipeline by establishing relationships with decision-makers at all levels, including CXOs. Develop tailored business plans for each account, meticulously identifying their unique requirements and aligning solutions accordingly. Maintain thorough documentation of customer interactions and activities within their CRM system. Navigate complex deal cycles, from initial lead identification to stakeholder mapping, negotiation, and ultimately, successful deal closure. Collaborate closely with Marketing and Product teams to integrate events, seminars, and product roadmap sessions tailored to prospective accounts. Elevate brand visibility by fostering mindshare at all organisational levels within target accounts, showcasing compelling customer success stories. Provide accurate forecasting, regular quarterly updates, and diligent tracking of progress against annual targets. Facilitate the cross-sharing of valuable customer feedback with internal stakeholders, including Product and Marketing teams. What's in it for you? This role is tailor-made for someone with a solid background in B2B sales, offering the autonomy to apply your expertise to an innovative product that fills a crucial gap in the market. This solution is the answer that industrial services have been searching for! Perks include: Performance-based bonus structure Comprehensive pension plan Life assurance coverage Flexible hybrid working arrangements Access to company-sponsored events, including tickets to sporting and music events nationwide Participation in an electric vehicle (EV) scheme Our recruitment process involves a 30-minute Teams call followed by a 1-hour formal face-to-face interview. We're aiming to have you onboarded in June inline with their launch in the US. For further information (see below)
Full Stack Developer (Python & React) Energy Trading Hybrid (London) Cititec Talent is partnered with a key client who are supporting the Energy Marketing and Trading (EM&T) sector in delivering cutting-edge solutions. We're seeking a skilled individual to assist our Team Manager in energy trading systems development, ensuring solutions align with the evolving needs of our business. Responsibilities: Foster strong relationships with product owner(s) to understand and address development requirements. Execute development tasks while adhering to design principles and promoting component refactoring. Take ownership of the Front End code Deliver development work on time and within budget, maintaining high quality and ensuring future scalability. Conduct peer reviews and unit tests to uphold code integrity and standards. Generate comprehensive component test reports to assess solution efficacy and quality. Collaborate on test script creation and execution across various testing phases. Provide effort estimates for software development tasks. Requirements: Proficiency in financial and physical commodity trading software development. Strong with Python, React, and familiar with or open to working with Svelte Experience implementing software solutions for derivative trading and complex structured options. Familiarity with market data analysis and valuation techniques. Knowledge of market risk management, including option greeks, VaR, and PaR. Demonstrated expertise in designing and developing large distributed platforms. Experience working within a DevOps environment, with a focus on appropriate development methodologies.
17/05/2024
Full time
Full Stack Developer (Python & React) Energy Trading Hybrid (London) Cititec Talent is partnered with a key client who are supporting the Energy Marketing and Trading (EM&T) sector in delivering cutting-edge solutions. We're seeking a skilled individual to assist our Team Manager in energy trading systems development, ensuring solutions align with the evolving needs of our business. Responsibilities: Foster strong relationships with product owner(s) to understand and address development requirements. Execute development tasks while adhering to design principles and promoting component refactoring. Take ownership of the Front End code Deliver development work on time and within budget, maintaining high quality and ensuring future scalability. Conduct peer reviews and unit tests to uphold code integrity and standards. Generate comprehensive component test reports to assess solution efficacy and quality. Collaborate on test script creation and execution across various testing phases. Provide effort estimates for software development tasks. Requirements: Proficiency in financial and physical commodity trading software development. Strong with Python, React, and familiar with or open to working with Svelte Experience implementing software solutions for derivative trading and complex structured options. Familiarity with market data analysis and valuation techniques. Knowledge of market risk management, including option greeks, VaR, and PaR. Demonstrated expertise in designing and developing large distributed platforms. Experience working within a DevOps environment, with a focus on appropriate development methodologies.
Excellent French written and verbal communication. Good understanding of cards and payments processing life cycle. Issuing, acquiring and PSP side. Experience in working in schemes/networks, like VISA, Client, Rupay, CUP, JCB, etc. Ability to Proactively resolve client business & technical problems while showing strong leadership navigating the articulated business Matrix, acting in complete autonomy Documenting requirements critical to achieving business objectives Identifying and establishing project scope based on requirements analysis in order to define impact, outcome criteria, and measure-taking actions. Establish strong relationships with external assigned clients and internal stakeholders, naturally becoming a trusted partner able to influence decisions cross functionally
17/05/2024
Project-based
Excellent French written and verbal communication. Good understanding of cards and payments processing life cycle. Issuing, acquiring and PSP side. Experience in working in schemes/networks, like VISA, Client, Rupay, CUP, JCB, etc. Ability to Proactively resolve client business & technical problems while showing strong leadership navigating the articulated business Matrix, acting in complete autonomy Documenting requirements critical to achieving business objectives Identifying and establishing project scope based on requirements analysis in order to define impact, outcome criteria, and measure-taking actions. Establish strong relationships with external assigned clients and internal stakeholders, naturally becoming a trusted partner able to influence decisions cross functionally
Do you have a passion for search engine optimisation, customer management and a strong ability for driving organic traffic If so this may be a position below for you! We are partnered with a dynamic data driven company looking for talented SEO Professional. In this company you will play a vital role in developing and implementing winning SEO strategies for multiple client accounts of varying size. You will work across various elements of technical SEO, which include local SEO and E-commerce SEO using different tools but also be confident in your approach to manage and retain customers too. In this role you will be supported by a wider team of content/copy professionals and also working alongside the Paid Media team. The business is very proud of their teams and you will be joining a business constantly on the road to success. This will be a permanent full time role, with hybrid working role which is commutable from areas of the North West, such as St Helens, Liverpool, Wigan and Warrington. Day to day: Develop and execute comprehensive SEO strategies for a variety of clients across different industries. Conduct in-depth keyword research and competitive analysis to identify high-potential opportunities. Optimize website content, on-page elements, and technical SEO factors to improve search engine ranking. Build high-quality backlinks through effective link-building strategies. Monitor website traffic, analyse SEO performance metrics, and report on results to clients. Stay up-to-date with the latest SEO trends and algorithm updates. Collaborate with content creators, web developers, and other team members to ensure a holistic SEO approach. Identify and recommend SEO tools and software to streamline processes. Prepare proposals and presentations for potential clients. Manage relationships with key clients and new customers. What you'll bring: Experience as an SEO Executive/Manager or similar either agency side or inhouse. Proven track record of success in increasing organic website traffic and search engine rankings. Strong understanding of SEO best practices and principles, including on-page optimization, technical SEO, and link building. Expertise in tools which could include Ahrefs, SEMrush, Google Search Console, Screaming Frog, Majestic and Surfer SEO. Excellent writing and communication skills, with the ability to explain complex SEO concepts to customer base. Analytics skills and a data-driven approach to problem-solving. Excellent organisational skills and a meticulous attention to detail. Passion for the digital marketing industry and a willingness to stay ahead of the curve. Ability to work effectively within a team environment. Please apply using the link below to be considered for this role.
17/05/2024
Full time
Do you have a passion for search engine optimisation, customer management and a strong ability for driving organic traffic If so this may be a position below for you! We are partnered with a dynamic data driven company looking for talented SEO Professional. In this company you will play a vital role in developing and implementing winning SEO strategies for multiple client accounts of varying size. You will work across various elements of technical SEO, which include local SEO and E-commerce SEO using different tools but also be confident in your approach to manage and retain customers too. In this role you will be supported by a wider team of content/copy professionals and also working alongside the Paid Media team. The business is very proud of their teams and you will be joining a business constantly on the road to success. This will be a permanent full time role, with hybrid working role which is commutable from areas of the North West, such as St Helens, Liverpool, Wigan and Warrington. Day to day: Develop and execute comprehensive SEO strategies for a variety of clients across different industries. Conduct in-depth keyword research and competitive analysis to identify high-potential opportunities. Optimize website content, on-page elements, and technical SEO factors to improve search engine ranking. Build high-quality backlinks through effective link-building strategies. Monitor website traffic, analyse SEO performance metrics, and report on results to clients. Stay up-to-date with the latest SEO trends and algorithm updates. Collaborate with content creators, web developers, and other team members to ensure a holistic SEO approach. Identify and recommend SEO tools and software to streamline processes. Prepare proposals and presentations for potential clients. Manage relationships with key clients and new customers. What you'll bring: Experience as an SEO Executive/Manager or similar either agency side or inhouse. Proven track record of success in increasing organic website traffic and search engine rankings. Strong understanding of SEO best practices and principles, including on-page optimization, technical SEO, and link building. Expertise in tools which could include Ahrefs, SEMrush, Google Search Console, Screaming Frog, Majestic and Surfer SEO. Excellent writing and communication skills, with the ability to explain complex SEO concepts to customer base. Analytics skills and a data-driven approach to problem-solving. Excellent organisational skills and a meticulous attention to detail. Passion for the digital marketing industry and a willingness to stay ahead of the curve. Ability to work effectively within a team environment. Please apply using the link below to be considered for this role.
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear formatted documents. This role will be focused on the on the process of on boarding of new client accounts, including monthly reporting packs, service review documents, and documenting financial processes. There will be no team or stakeholder management, this is a project based role in support of the Delivery Managers. There will be involvement in client review meetings, however this will be from the perspective of governance and risk, and ensuring that actions and follow up's are recorded. This role requires a natural rapport builder with the ability to manage up and down, as well as being able to take stock and document current processes, and support in change management. The key deliverable is a Service Catalogue, with new uniform processes and procedures, to maximise efficiency, and streamline where possible. The Role - The Service Management Lead, in Finance Shared Services is responsible for leading the global implementation and operation of processes and activities to facilitate the effective governance of services provided by the Finance SSC teams. This includes the documentation and definition of the services provided to each country supported, the establishment and agreement of targets to be delivered from the services, the establishment and coordination of a consistent service review process with agreed stakeholders and SSC members, the tracking of actions and status and effective change control to manage changes in scope of services. The Service Management Lead enables and facilitates the governance processes as a support to the SSC leadership, but accountability for the services and outcomes sits with the operational teams in the SSC. Key responsibilities: Establish and maintain a service definition to ensure ongoing clarity in scope of service expected outcomes for all countries supported Develop RACI (Responsible, Accountable, Consulted, and Informed) documentation for the activities supported, clarifying respective responsibilities between the SSC and its partners. Facilitate review between SSC managers and SSC stakeholders to align on definition of service Work with the SSC managers to propose appropriate Service Levels and KPIs (Key Performance Indicators) for the services delivered and support the agreement of these metrics with Stakeholders. Establish and oversee a program of standardized service review meetings between SSC and internal customers to discuss service progress, process performance, issues, and challenges, ensuring the outcomes to the meetings are captured and actions followed up on both the customer and SSC sides. Establish a change control process to allow for appropriate review of services provided and changes requested with a view to maximizing standardization, ensuring effective resourcing and realistic deliverables. Ensure compliance with relevant laws, regulations, and global standard policies and procedures including tax and accounting regulations. Define, implement, and maintain documentation online to maximize the transparency of all aspects of the services provided and processes supported. Requirements: Experience in a highly governed or regulated environment such as financial services or shared services or outsourcing Expertise in stakeholder management, preferably in a complex environment Excellent understanding of finance processes Background in process mapping and documentation, with expertise in production of service definition/contractual scoping documentation. First-hand experience of operational environments where the governance of service has been necessary to ensure successful delivery Expert in the production of RACI documentation Excellent relationship builder, maximizing trust and reliability Superb communicator Advanced MS Office skills with the ability to present information in a credible and professional structure and format to support buy in. Curious and interested mindset who will constantly seek to understand and improve the understanding of others A partner and supportive approach to the work aimed at promoting and recognizing the efforts and achievements of SSC teams to support building their confidence and sense of fulfilment. To apply for this Service Management Lead - Finance Shared Services permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
16/05/2024
Full time
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear formatted documents. This role will be focused on the on the process of on boarding of new client accounts, including monthly reporting packs, service review documents, and documenting financial processes. There will be no team or stakeholder management, this is a project based role in support of the Delivery Managers. There will be involvement in client review meetings, however this will be from the perspective of governance and risk, and ensuring that actions and follow up's are recorded. This role requires a natural rapport builder with the ability to manage up and down, as well as being able to take stock and document current processes, and support in change management. The key deliverable is a Service Catalogue, with new uniform processes and procedures, to maximise efficiency, and streamline where possible. The Role - The Service Management Lead, in Finance Shared Services is responsible for leading the global implementation and operation of processes and activities to facilitate the effective governance of services provided by the Finance SSC teams. This includes the documentation and definition of the services provided to each country supported, the establishment and agreement of targets to be delivered from the services, the establishment and coordination of a consistent service review process with agreed stakeholders and SSC members, the tracking of actions and status and effective change control to manage changes in scope of services. The Service Management Lead enables and facilitates the governance processes as a support to the SSC leadership, but accountability for the services and outcomes sits with the operational teams in the SSC. Key responsibilities: Establish and maintain a service definition to ensure ongoing clarity in scope of service expected outcomes for all countries supported Develop RACI (Responsible, Accountable, Consulted, and Informed) documentation for the activities supported, clarifying respective responsibilities between the SSC and its partners. Facilitate review between SSC managers and SSC stakeholders to align on definition of service Work with the SSC managers to propose appropriate Service Levels and KPIs (Key Performance Indicators) for the services delivered and support the agreement of these metrics with Stakeholders. Establish and oversee a program of standardized service review meetings between SSC and internal customers to discuss service progress, process performance, issues, and challenges, ensuring the outcomes to the meetings are captured and actions followed up on both the customer and SSC sides. Establish a change control process to allow for appropriate review of services provided and changes requested with a view to maximizing standardization, ensuring effective resourcing and realistic deliverables. Ensure compliance with relevant laws, regulations, and global standard policies and procedures including tax and accounting regulations. Define, implement, and maintain documentation online to maximize the transparency of all aspects of the services provided and processes supported. Requirements: Experience in a highly governed or regulated environment such as financial services or shared services or outsourcing Expertise in stakeholder management, preferably in a complex environment Excellent understanding of finance processes Background in process mapping and documentation, with expertise in production of service definition/contractual scoping documentation. First-hand experience of operational environments where the governance of service has been necessary to ensure successful delivery Expert in the production of RACI documentation Excellent relationship builder, maximizing trust and reliability Superb communicator Advanced MS Office skills with the ability to present information in a credible and professional structure and format to support buy in. Curious and interested mindset who will constantly seek to understand and improve the understanding of others A partner and supportive approach to the work aimed at promoting and recognizing the efforts and achievements of SSC teams to support building their confidence and sense of fulfilment. To apply for this Service Management Lead - Finance Shared Services permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Job Opportunity: Partnerships Manager for Global Shopping Platform Contract Details: Duration: 12 months Pay: £60 per hour Working Hours: Full-time Location: Flexible hybrid or full remote working options available English/German speaking essential About Our Client: Our client provides users with a smarter way to shop. Through a comprehensive suite of tools, they offer instant access to exclusive savings, deals, rewards, and discovery, all driven by a community of online shoppers. They are committed to helping millions save money when shopping online. Position: Partnerships Manager (German Market) We are seeking a talented Partnerships Manager to join our client's international partnerships team. In this role, you will focus on the German market, prospecting, upselling, and managing a portfolio of merchants. Your goal will be to maximize partner reach and revenue while providing a world-class experience to our client's members. As a public face of the company, you will have the opportunity to effectively convey the platform's value to merchants, networks, and agency partners. Key Responsibilities: Collaborate with the Portfolio Lead to identify key prospects and develop strategies to grow partner reach based on competitor landscape, seasonality, and marketing goals. Monitor KPIs and metrics to ensure campaigns are fully optimized and partners are supported. Mentor and share best practices with the Partnerships team and other departments. Serve as the primary point of contact for client communication (calls, emails, meetings). Work with internal departments (product, engineering, growth, member experience) to ensure comprehensive partner support and tracking. Maintain excellent relationships with affiliate program managers. Represent the company at conferences and client meetings (UK & Europe travel as needed). Build strong relationships with external clients, network representatives, and agencies, and articulate the platform's value to them. Ideal Candidate Profile: Strong sales or business development experience within performance marketing, online marketing, or E-commerce. Excellent written, verbal, and in-person communication skills. Relationship-driven mindset with a focus on long-term partnerships. Problem solver with a positive attitude. Experience in account management, customer success, and upselling. Proficient in Salesforce and comfortable analysing data (Excel, pivot tables). Essential Skills and Experience: At least 2 years of affiliate experience or a performance marketing background. Strong communication and presentation skills for client-facing interactions. Experience working with merchants, especially large retailers such as Deutsche Bahn, Rewe, Otto. Data analysis skills and confidence in using Excel. A network of contacts within the industry is highly desirable. Our client is dedicated to fostering a diverse and inclusive work environment. They believe that employees perform their best when they can be their authentic selves and encourage applications from people of all backgrounds, experiences, abilities, and perspectives. Join a dynamic and supportive team where you can make a significant impact in the E-commerce and performance marketing space. Apply now to become a key player in driving our client's success in the German market!
16/05/2024
Project-based
Job Opportunity: Partnerships Manager for Global Shopping Platform Contract Details: Duration: 12 months Pay: £60 per hour Working Hours: Full-time Location: Flexible hybrid or full remote working options available English/German speaking essential About Our Client: Our client provides users with a smarter way to shop. Through a comprehensive suite of tools, they offer instant access to exclusive savings, deals, rewards, and discovery, all driven by a community of online shoppers. They are committed to helping millions save money when shopping online. Position: Partnerships Manager (German Market) We are seeking a talented Partnerships Manager to join our client's international partnerships team. In this role, you will focus on the German market, prospecting, upselling, and managing a portfolio of merchants. Your goal will be to maximize partner reach and revenue while providing a world-class experience to our client's members. As a public face of the company, you will have the opportunity to effectively convey the platform's value to merchants, networks, and agency partners. Key Responsibilities: Collaborate with the Portfolio Lead to identify key prospects and develop strategies to grow partner reach based on competitor landscape, seasonality, and marketing goals. Monitor KPIs and metrics to ensure campaigns are fully optimized and partners are supported. Mentor and share best practices with the Partnerships team and other departments. Serve as the primary point of contact for client communication (calls, emails, meetings). Work with internal departments (product, engineering, growth, member experience) to ensure comprehensive partner support and tracking. Maintain excellent relationships with affiliate program managers. Represent the company at conferences and client meetings (UK & Europe travel as needed). Build strong relationships with external clients, network representatives, and agencies, and articulate the platform's value to them. Ideal Candidate Profile: Strong sales or business development experience within performance marketing, online marketing, or E-commerce. Excellent written, verbal, and in-person communication skills. Relationship-driven mindset with a focus on long-term partnerships. Problem solver with a positive attitude. Experience in account management, customer success, and upselling. Proficient in Salesforce and comfortable analysing data (Excel, pivot tables). Essential Skills and Experience: At least 2 years of affiliate experience or a performance marketing background. Strong communication and presentation skills for client-facing interactions. Experience working with merchants, especially large retailers such as Deutsche Bahn, Rewe, Otto. Data analysis skills and confidence in using Excel. A network of contacts within the industry is highly desirable. Our client is dedicated to fostering a diverse and inclusive work environment. They believe that employees perform their best when they can be their authentic selves and encourage applications from people of all backgrounds, experiences, abilities, and perspectives. Join a dynamic and supportive team where you can make a significant impact in the E-commerce and performance marketing space. Apply now to become a key player in driving our client's success in the German market!
Talent Acquisition Partner (French speaking) Manchester 6 month contract. We are currently seeking a proactive and experienced French Speaking Talent Acquisition Partner for a 6-month contract assignment with our esteemed client, a global software organisation. In this role, you will be responsible for recruiting top-tier talent in Sales, Marketing, and Finance positions globally across the organisation. The ideal candidate will possess strong talent acquisition skills, exceptional stakeholder management abilities, and the capacity to manage a diverse job stack efficiently. Responsibilities: Collaborate closely with hiring managers to ascertain recruitment needs and devise effective sourcing strategies. Source, screen, and interview candidates for Sales, Marketing, and Finance positions, ensuring a superior candidate experience throughout the recruitment process. Manage a job stack of 10-15 requisitions concurrently, prioritising effectively to meet hiring goals and deadlines. Cultivate and sustain robust relationships with internal stakeholders, providing regular updates and fostering open communication. Utilise various recruitment tools and platforms to identify and attract top talent, including job boards, social media, and professional networks. Requirements: French and English speaking, you don't need to be fluent in French but a good professional understanding. 2-3 years of experience in talent acquisition, preferably in a fast-paced environment. Excellent stakeholder management skills, with the ability to effectively engage and influence internal clients at all levels. Strong organisational skills and the ability to manage multiple priorities in a deadline-driven environment. Familiarity with applicant tracking systems and other recruitment software/tools. If you are passionate about talent acquisition and thrive in a fast-paced, collaborative environment, we would love to hear from you! Apply directly and we will give you a call. Talent International UK Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be found on the website.
16/05/2024
Project-based
Talent Acquisition Partner (French speaking) Manchester 6 month contract. We are currently seeking a proactive and experienced French Speaking Talent Acquisition Partner for a 6-month contract assignment with our esteemed client, a global software organisation. In this role, you will be responsible for recruiting top-tier talent in Sales, Marketing, and Finance positions globally across the organisation. The ideal candidate will possess strong talent acquisition skills, exceptional stakeholder management abilities, and the capacity to manage a diverse job stack efficiently. Responsibilities: Collaborate closely with hiring managers to ascertain recruitment needs and devise effective sourcing strategies. Source, screen, and interview candidates for Sales, Marketing, and Finance positions, ensuring a superior candidate experience throughout the recruitment process. Manage a job stack of 10-15 requisitions concurrently, prioritising effectively to meet hiring goals and deadlines. Cultivate and sustain robust relationships with internal stakeholders, providing regular updates and fostering open communication. Utilise various recruitment tools and platforms to identify and attract top talent, including job boards, social media, and professional networks. Requirements: French and English speaking, you don't need to be fluent in French but a good professional understanding. 2-3 years of experience in talent acquisition, preferably in a fast-paced environment. Excellent stakeholder management skills, with the ability to effectively engage and influence internal clients at all levels. Strong organisational skills and the ability to manage multiple priorities in a deadline-driven environment. Familiarity with applicant tracking systems and other recruitment software/tools. If you are passionate about talent acquisition and thrive in a fast-paced, collaborative environment, we would love to hear from you! Apply directly and we will give you a call. Talent International UK Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be found on the website.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
16/05/2024
Project-based
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
Sustainability Manager - Permanent - ASAP start XXX are a leading global workplace technology integrator, providing AV and managed services across multiple client partnerships globally. As the Head of Environmental Social Governance at XXX, you will provide visionary leadership in shaping and implementing ESG and sustainability strategies. Your role will encompass comprehensive reporting, including ESG, Scope 1, 2, and 3, as well as managing compliance with the BSI 14001 Standard. After establishing the ESG objectives and targets, the in-house Sustainability Manager will need to continuously monitor the outcome and report as per the deliverables in the responsibilities below. Key Responsibilities ESG & Sustainability Strategy: develop, execute, and oversee a comprehensive ESG and sustainability strategy aligned with our corporate mission, values, and long-term objectives whilst ensuring alignment with global standards and investor expectations. Scope 1, 2 and 3 reporting: oversee the collection, analysis, and reporting of Scope 1, 2 & 3 data to demonstrate environmental impact and progress. BSI 14001 Standard Management: manage the continuous improvement of BSI 14001 Environmental Management System (EMS) to maintain certification. Stakeholder Engagement: foster relationships with internal and external stakeholders, including employees, clients, suppliers, and industry peers, to promote ESG and sustainability collaboration and support. Sustainability Initiatives: plan and execute sustainability programs, emphasising resource efficiency, responsible sourcing, and circular economy principles. Ethical Practices: ensure ethical practices throughout our operations, including fair labour, diversity, and anti-corruption measures. Community Engagement: develop partnerships with local communities, contributing to philanthropic activities, volunteerism, and community-based projects. ESG & Sustainability Reporting: prepare and publish annual ESG and sustainability reports, adhering to relevant regulations, global reporting frameworks, and investor disclosure requirements. Risk Management: identify and mitigate ESG and sustainability-related risks through proactive measures and strategy development. Innovation & Best Practices: stay informed of ESG and sustainability trends, emerging best practices, and industry benchmarks, and integrate these into our initiatives. Supplier Engagement: work closely with our suppliers to promote sustainable practices, ensure ethical sourcing, and responsible production methods. Ensure improvement is measured and tracked. Glidepath to Net-Zeo: provide a transition programme identifying clear milestones and industry recognised certifications including EcoVadis, SBTI etc. Requirements Bachelor's degree in ESG, sustainability, business, or a related field (Masters' degree preferred). Leadership experience in ESG & Sustainability, preferably within the workplace technology industry. Demonstrated experience in ESG reporting, Scope 1, 2 & 3 emissions, and BSI 14001 management. Exceptional communication, stakeholder management, and leadership skills. Strong analytical and problem-solving abilities. Ability to inspire and lead cross-function teams toward ESG & sustainability goals. Familiarity with ESG reporting and relevant certifications. A strong commitment to advancing social responsibility and sustainability as drivers of positive change. Genuine passion for ESG and eager to become part of our ambitious plans. Proven track record and experience creating and deploying ESG processes. Experience in sustainability management and strategy development. If you are looking for your next permanent position, contact me on the details below.
15/05/2024
Full time
Sustainability Manager - Permanent - ASAP start XXX are a leading global workplace technology integrator, providing AV and managed services across multiple client partnerships globally. As the Head of Environmental Social Governance at XXX, you will provide visionary leadership in shaping and implementing ESG and sustainability strategies. Your role will encompass comprehensive reporting, including ESG, Scope 1, 2, and 3, as well as managing compliance with the BSI 14001 Standard. After establishing the ESG objectives and targets, the in-house Sustainability Manager will need to continuously monitor the outcome and report as per the deliverables in the responsibilities below. Key Responsibilities ESG & Sustainability Strategy: develop, execute, and oversee a comprehensive ESG and sustainability strategy aligned with our corporate mission, values, and long-term objectives whilst ensuring alignment with global standards and investor expectations. Scope 1, 2 and 3 reporting: oversee the collection, analysis, and reporting of Scope 1, 2 & 3 data to demonstrate environmental impact and progress. BSI 14001 Standard Management: manage the continuous improvement of BSI 14001 Environmental Management System (EMS) to maintain certification. Stakeholder Engagement: foster relationships with internal and external stakeholders, including employees, clients, suppliers, and industry peers, to promote ESG and sustainability collaboration and support. Sustainability Initiatives: plan and execute sustainability programs, emphasising resource efficiency, responsible sourcing, and circular economy principles. Ethical Practices: ensure ethical practices throughout our operations, including fair labour, diversity, and anti-corruption measures. Community Engagement: develop partnerships with local communities, contributing to philanthropic activities, volunteerism, and community-based projects. ESG & Sustainability Reporting: prepare and publish annual ESG and sustainability reports, adhering to relevant regulations, global reporting frameworks, and investor disclosure requirements. Risk Management: identify and mitigate ESG and sustainability-related risks through proactive measures and strategy development. Innovation & Best Practices: stay informed of ESG and sustainability trends, emerging best practices, and industry benchmarks, and integrate these into our initiatives. Supplier Engagement: work closely with our suppliers to promote sustainable practices, ensure ethical sourcing, and responsible production methods. Ensure improvement is measured and tracked. Glidepath to Net-Zeo: provide a transition programme identifying clear milestones and industry recognised certifications including EcoVadis, SBTI etc. Requirements Bachelor's degree in ESG, sustainability, business, or a related field (Masters' degree preferred). Leadership experience in ESG & Sustainability, preferably within the workplace technology industry. Demonstrated experience in ESG reporting, Scope 1, 2 & 3 emissions, and BSI 14001 management. Exceptional communication, stakeholder management, and leadership skills. Strong analytical and problem-solving abilities. Ability to inspire and lead cross-function teams toward ESG & sustainability goals. Familiarity with ESG reporting and relevant certifications. A strong commitment to advancing social responsibility and sustainability as drivers of positive change. Genuine passion for ESG and eager to become part of our ambitious plans. Proven track record and experience creating and deploying ESG processes. Experience in sustainability management and strategy development. If you are looking for your next permanent position, contact me on the details below.
Due to an internal promotion this is an opportunity to work for great stylish brand of mature accessories and gifts, my client is a leading mail order and online retailer, which operates across 2 brands and in three countries: UK and France Key Responsibilities Managing a range of homewares under the guidance of the line manager. Supporting the Senior Buyer in any delegated tasks and working as part of the wider Buying team to deliver 2 catalogue ranges annually With direction from the Senior Buyer, sourcing a range of products based on the analysis provided and Company objectives, including the required input margin, quality, and relevance to the brand. Homewares to cover domestic textiles, tabletop, decorative accents, and toiletries. Approx 250 per season including core repeat lines as well as new ( roughly 50% repeats) Liaising with suppliers, managing the supplier relationship and ensuring the efficient ordering, logging and returning samples for each selection. Negotiating cost prices and terms for the products falling under their responsibility, setting commercial retail prices, and ensuring lines are ready for ordering to the critical path Gaining an in-depth knowledge of competitors and relevant retail trends Logging all relevant product information on our selection sheets accurately Organizing samples for selection, range reviews, and photo shoots Writing detailed and accurate product descriptions for the catalogues and websites Dealing with any warehouse or customer queries to resolve any quality issues or provide additional information. Essential Skills Ideally least 2 years buying within a homewares retailer, mail order or e-commerce Excellent attention to detail Team player, happy to work together on joint projects Ability to prioritise and manage multiple tasks at one time Ability to work under pressure and stick to deadlines Good standard of written English Experience in using Excel Driving license required due to rural location Full time hours and hybrid working ( 2 days from home) Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
15/05/2024
Full time
Due to an internal promotion this is an opportunity to work for great stylish brand of mature accessories and gifts, my client is a leading mail order and online retailer, which operates across 2 brands and in three countries: UK and France Key Responsibilities Managing a range of homewares under the guidance of the line manager. Supporting the Senior Buyer in any delegated tasks and working as part of the wider Buying team to deliver 2 catalogue ranges annually With direction from the Senior Buyer, sourcing a range of products based on the analysis provided and Company objectives, including the required input margin, quality, and relevance to the brand. Homewares to cover domestic textiles, tabletop, decorative accents, and toiletries. Approx 250 per season including core repeat lines as well as new ( roughly 50% repeats) Liaising with suppliers, managing the supplier relationship and ensuring the efficient ordering, logging and returning samples for each selection. Negotiating cost prices and terms for the products falling under their responsibility, setting commercial retail prices, and ensuring lines are ready for ordering to the critical path Gaining an in-depth knowledge of competitors and relevant retail trends Logging all relevant product information on our selection sheets accurately Organizing samples for selection, range reviews, and photo shoots Writing detailed and accurate product descriptions for the catalogues and websites Dealing with any warehouse or customer queries to resolve any quality issues or provide additional information. Essential Skills Ideally least 2 years buying within a homewares retailer, mail order or e-commerce Excellent attention to detail Team player, happy to work together on joint projects Ability to prioritise and manage multiple tasks at one time Ability to work under pressure and stick to deadlines Good standard of written English Experience in using Excel Driving license required due to rural location Full time hours and hybrid working ( 2 days from home) Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Digital Engineering Manager - Wakefield (Hybrid) - £40,000 - 45,000/Annum (DOE). Are you a skilled Digital Engineering Manager seeking a role that offers both onsite and remote flexibility? Our construction client in Wakefield is looking for you! Position: Digital Engineering Manager Location: Wakefield Schedule: 3 days onsite, 2 days remote Proficiency in BIM Documentation (ISO19650-1, ISO19650-2, ISO19650-3, BS 1192-4:2014, ISO19650:5). Expertise in AutoCAD and Revit. Experience in COBie Data Management. We're seeking a candidate who excels in relationship building, with responsibilities split between building connections (50-60%) and technical aspects (40-50%). Oversee the implementation and adherence to divisional BIM procedures, processes, and plans. Lead and manage the Digital Engineering team on the project. If you're ready to take on this exciting opportunity in digital engineering management, with a reputable construction company, we want to hear from you! Apply now with your resume and cover letter detailing your relevant experience and why you'd be a great fit for this role to (see below) Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
14/05/2024
Full time
Digital Engineering Manager - Wakefield (Hybrid) - £40,000 - 45,000/Annum (DOE). Are you a skilled Digital Engineering Manager seeking a role that offers both onsite and remote flexibility? Our construction client in Wakefield is looking for you! Position: Digital Engineering Manager Location: Wakefield Schedule: 3 days onsite, 2 days remote Proficiency in BIM Documentation (ISO19650-1, ISO19650-2, ISO19650-3, BS 1192-4:2014, ISO19650:5). Expertise in AutoCAD and Revit. Experience in COBie Data Management. We're seeking a candidate who excels in relationship building, with responsibilities split between building connections (50-60%) and technical aspects (40-50%). Oversee the implementation and adherence to divisional BIM procedures, processes, and plans. Lead and manage the Digital Engineering team on the project. If you're ready to take on this exciting opportunity in digital engineering management, with a reputable construction company, we want to hear from you! Apply now with your resume and cover letter detailing your relevant experience and why you'd be a great fit for this role to (see below) Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Role: Interim Technology Category Manager - UKI Location : Hybrid working with 1 day on site (either Leeds or London) Length : 12 months Salary : £65,000 per annum We are actively looking to secure a Category Manager to join Experis as one of our expert consultants, delivering services to our clients. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on -assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. The role: This is an interim role supporting the Head of Sourcing - Technology with delivering the commercial strategy of the business in the Technology space. As part of the UKI Procurement team, you will be supporting a number of key projects within a c.£50m of third party spend per annum across all brands within the business. You will work closely with UKI Technology. You will be responsible for supporting external relationships at a tactical level, and supporting the commercial needs of the business with a range of best in class software, hardware, hosting and network providers. This role reports into the Head of Sourcing - Technology, UKI. Key responsibilities: Support key Technology suppliers across the business, working closely with other brands in the group to ensure we leverage our scale where possible. Play a supporting role in how we mitigate an ever changing landscape in the Technology area, supporting on initiatives and strategies to mitigate cost challenges. The Subject Matter Expert for Technology related contracts. Maintain strong relationships with Technology stakeholders. Positively maintain commercial relationships with new and existing partners across the Technology portfolio. Conduct regular communication and engagement with multiple internal business owners to identify and deliver against agreed negotiation priorities. Critically appraise and negotiate current and proposed deals, with the goal of always securing the best commercial terms for the business. Drive the commercial evaluation of new technologies and opportunities, based on industry and competitor analysis. Conduct negotiations with partners, while continually aligning with internal stakeholders, in order to progress agreements to signature stage and operational handover. Essential skills & experience: Experience of managing the end-to-end procurement life cycle in a complex commercial environment, from requirements gathering to contract execution. Experience working within a commercial/E-commerce environment. Experience of complex commercial contracts, in the Technology space, in particular complex software, hardware, network or hosting contracts. Display strong skills in commercial modelling, including capex and opex models. Experience of building and maintaining relationships with Technology stakeholders, with an ability to influence and drive improvements. Display excellent written and verbal communication skills and presentation skills. Display strong interpersonal skills, time management skills and sound judgement. Display ability to learn quickly, adapt to new scenarios and navigate fluidly developing situations with ease. Be highly organized, numerate & articulate, with a good ability to work under pressure. Display experience of, and confidence with, effectively managing and developing internal and external relationships with Technology stakeholders. Display self-motivation, resilience, attention to detail and ability to focus on goal attainment.
14/05/2024
Full time
Role: Interim Technology Category Manager - UKI Location : Hybrid working with 1 day on site (either Leeds or London) Length : 12 months Salary : £65,000 per annum We are actively looking to secure a Category Manager to join Experis as one of our expert consultants, delivering services to our clients. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on -assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. The role: This is an interim role supporting the Head of Sourcing - Technology with delivering the commercial strategy of the business in the Technology space. As part of the UKI Procurement team, you will be supporting a number of key projects within a c.£50m of third party spend per annum across all brands within the business. You will work closely with UKI Technology. You will be responsible for supporting external relationships at a tactical level, and supporting the commercial needs of the business with a range of best in class software, hardware, hosting and network providers. This role reports into the Head of Sourcing - Technology, UKI. Key responsibilities: Support key Technology suppliers across the business, working closely with other brands in the group to ensure we leverage our scale where possible. Play a supporting role in how we mitigate an ever changing landscape in the Technology area, supporting on initiatives and strategies to mitigate cost challenges. The Subject Matter Expert for Technology related contracts. Maintain strong relationships with Technology stakeholders. Positively maintain commercial relationships with new and existing partners across the Technology portfolio. Conduct regular communication and engagement with multiple internal business owners to identify and deliver against agreed negotiation priorities. Critically appraise and negotiate current and proposed deals, with the goal of always securing the best commercial terms for the business. Drive the commercial evaluation of new technologies and opportunities, based on industry and competitor analysis. Conduct negotiations with partners, while continually aligning with internal stakeholders, in order to progress agreements to signature stage and operational handover. Essential skills & experience: Experience of managing the end-to-end procurement life cycle in a complex commercial environment, from requirements gathering to contract execution. Experience working within a commercial/E-commerce environment. Experience of complex commercial contracts, in the Technology space, in particular complex software, hardware, network or hosting contracts. Display strong skills in commercial modelling, including capex and opex models. Experience of building and maintaining relationships with Technology stakeholders, with an ability to influence and drive improvements. Display excellent written and verbal communication skills and presentation skills. Display strong interpersonal skills, time management skills and sound judgement. Display ability to learn quickly, adapt to new scenarios and navigate fluidly developing situations with ease. Be highly organized, numerate & articulate, with a good ability to work under pressure. Display experience of, and confidence with, effectively managing and developing internal and external relationships with Technology stakeholders. Display self-motivation, resilience, attention to detail and ability to focus on goal attainment.
This is a fantastic opportunity for a Senior SAP EPM Consultant/Architect to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. *Candidates must be able to work in the UK without restrictions.* Role Info: Senior SAP EPM Consultant/Architect UK Remote/Visits Client Sites as Required £100,000 Base Plus Benefits (Total Package Worth £110,000) Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As SAP EPM Architect, you will occupy a senior role within the Consulting Practice with responsibility for the design and delivery of SAP Finance solutions that meets the needs of our customers in relation to accounting and financial close through to financial planning and analysis. You will work alongside the project management and delivery teams ensuring that your solutions align and integrate within contracted technical specifications and NDBS/client IT strategy to deliver the intended and expected results. Your consulting skills will be developed further within the EPM space, and you will become an integral part of our consulting team, helping to build key relationships, design and deliver best practice and custom solutions that resolve client technical challenges and ensure reference-able projects to provide the base for the development of the practice. About you: Essential: + Strong understanding of financial consolidation and statutory reporting + Demonstrable experience in monthly and annual financial reporting processes + Excellent understanding of accounting principles, financial & operational planning and management reporting processes + 5 - 10 years or equivalent of industry experience + Experience of managing delivery teams through complex SAP Finance EPM projects + Hold a Professional Accounting qualification + Fully conversant with SAP EPM solutions, specifically SAP Analytics Cloud for Planning, SAP Group Reporting and SAP Business Planning and Consolidation + Deep SAC Planning or equivalent solution experience In-depth skills on configuring Planning models, advanced formulas, data actions, calendar, BW/Datasphere Datamodelling, story creation for reporting and planning and analytics application Nice to Have: + SAP BPC experience + Experience developing planning and consolidation models + SAP FICO experience + SAP BW experience + Good understanding of cross module integration with other SAP solutions such as ECC modules. Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
14/05/2024
Full time
This is a fantastic opportunity for a Senior SAP EPM Consultant/Architect to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. *Candidates must be able to work in the UK without restrictions.* Role Info: Senior SAP EPM Consultant/Architect UK Remote/Visits Client Sites as Required £100,000 Base Plus Benefits (Total Package Worth £110,000) Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As SAP EPM Architect, you will occupy a senior role within the Consulting Practice with responsibility for the design and delivery of SAP Finance solutions that meets the needs of our customers in relation to accounting and financial close through to financial planning and analysis. You will work alongside the project management and delivery teams ensuring that your solutions align and integrate within contracted technical specifications and NDBS/client IT strategy to deliver the intended and expected results. Your consulting skills will be developed further within the EPM space, and you will become an integral part of our consulting team, helping to build key relationships, design and deliver best practice and custom solutions that resolve client technical challenges and ensure reference-able projects to provide the base for the development of the practice. About you: Essential: + Strong understanding of financial consolidation and statutory reporting + Demonstrable experience in monthly and annual financial reporting processes + Excellent understanding of accounting principles, financial & operational planning and management reporting processes + 5 - 10 years or equivalent of industry experience + Experience of managing delivery teams through complex SAP Finance EPM projects + Hold a Professional Accounting qualification + Fully conversant with SAP EPM solutions, specifically SAP Analytics Cloud for Planning, SAP Group Reporting and SAP Business Planning and Consolidation + Deep SAC Planning or equivalent solution experience In-depth skills on configuring Planning models, advanced formulas, data actions, calendar, BW/Datasphere Datamodelling, story creation for reporting and planning and analytics application Nice to Have: + SAP BPC experience + Experience developing planning and consolidation models + SAP FICO experience + SAP BW experience + Good understanding of cross module integration with other SAP solutions such as ECC modules. Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Employee Relations Specialist Part time - 22 hours per week Reading/Hybrid Overview: To provide professional, commercial and specialist employee relations advice and coaching to our people managers and stakeholders across the broader People team and business to deliver business objectives and operational outcomes. The SME advise ensures our people experiences are aligned to our business strategy, policies, precedents, compliance and legislative requirements. As a result, knowledge of the company's broader People Policies and processes is also required. The ER Specialist manages a variety of complex and high risk cases including disciplinary, grievance, whistleblowing, sickness absence and capability, performance, appeals, early conciliation and Employment Tribunal claims. The role is responsible for the delivery of consultation for business change projects including restructures/redundancy (individual and collective), TUPE (in and out) and changing terms and conditions. This varied role also manages the delivery of ER related projects, policy updates and initiatives for continuous improvement. What you will be doing? Delivery of individual and collective consultation for business change projects across organisation including redundancy, TUPE and changes of terms and conditions Manage highly complex and high-risk cases including; disciplinary, grievance, sickness, capability, appeals, whistleblowing, early conciliation, settlement agreements/COT3 and Employment Tribunals. Risk assess ER related issues and projects, providing clear and viable options for business consideration. Effective support, buddying, and development of the Advisors. Using ER data (including data manipulation on Excel), identify trends/insights to meet stakeholder needs, story-telling and identify opportunities for proactive intervention. Identifies shortcomings in existing processes, systems and procedures, then collaborates with stakeholders to drive continuous improvement. Manage relationships with key internal customers and act as their business partner, while typically using support teams to ensure client satisfaction. Develops training courses to meet identified needs to improve performance and meet business requirements. Essential Criteria: Comprehensive rob related experience in own area of expertise to highly competent level Qualifications: CIPD Qualified or Part Qualified. Key Skills: Comprehensive experience in Employee Relations including the management of complex/high risk cases and leading consultation requirements for business change projects If sounds interesting, Please share your updated CV. Project People is acting as an Employment Business in relation to this vacancy.
14/05/2024
Project-based
Employee Relations Specialist Part time - 22 hours per week Reading/Hybrid Overview: To provide professional, commercial and specialist employee relations advice and coaching to our people managers and stakeholders across the broader People team and business to deliver business objectives and operational outcomes. The SME advise ensures our people experiences are aligned to our business strategy, policies, precedents, compliance and legislative requirements. As a result, knowledge of the company's broader People Policies and processes is also required. The ER Specialist manages a variety of complex and high risk cases including disciplinary, grievance, whistleblowing, sickness absence and capability, performance, appeals, early conciliation and Employment Tribunal claims. The role is responsible for the delivery of consultation for business change projects including restructures/redundancy (individual and collective), TUPE (in and out) and changing terms and conditions. This varied role also manages the delivery of ER related projects, policy updates and initiatives for continuous improvement. What you will be doing? Delivery of individual and collective consultation for business change projects across organisation including redundancy, TUPE and changes of terms and conditions Manage highly complex and high-risk cases including; disciplinary, grievance, sickness, capability, appeals, whistleblowing, early conciliation, settlement agreements/COT3 and Employment Tribunals. Risk assess ER related issues and projects, providing clear and viable options for business consideration. Effective support, buddying, and development of the Advisors. Using ER data (including data manipulation on Excel), identify trends/insights to meet stakeholder needs, story-telling and identify opportunities for proactive intervention. Identifies shortcomings in existing processes, systems and procedures, then collaborates with stakeholders to drive continuous improvement. Manage relationships with key internal customers and act as their business partner, while typically using support teams to ensure client satisfaction. Develops training courses to meet identified needs to improve performance and meet business requirements. Essential Criteria: Comprehensive rob related experience in own area of expertise to highly competent level Qualifications: CIPD Qualified or Part Qualified. Key Skills: Comprehensive experience in Employee Relations including the management of complex/high risk cases and leading consultation requirements for business change projects If sounds interesting, Please share your updated CV. Project People is acting as an Employment Business in relation to this vacancy.
Henry Hill & Associates Inc. (HHAI)
Vancouver, British Columbia (BC)
INDUSTRY SEGMENT: Medical Devices Products and Equipment JOB DESCRIPTION: Our client, a world-leading medical device OEM, requires a Territory Manager for acute care accounts in British Columbia and Alberta. The individual will be responsible for key product segment sales, maintaining and developing business and relationships with internal and external stake holders including customers, healthcare authorities and KOLs. Applicants must reside in the Greater Vancouver (GVA) OR Greater Calgary (GCA) areas. MINIMUM JOB REQUIREMENTS: In addition to a Degree or RRT Diploma and proven sales experience including medical device sales we require: Hospital sales experience and familiarity with hospital procedures and processes Medical device experience that will ideally include respiratory/anesthesia product sales Above average written/verbal communication and negotiation skills Fluency in the use of MSO tools Ability and willingness to travel within the Territory as required We thank all interested applicants, but only those individuals meeting/exceeding the above requirements need apply. Since international travel to the USA and/or other countries may be required, valid documentation is necessary. To ensure your résumé is given processing priority, please include your current city of residence.
13/05/2024
Full time
INDUSTRY SEGMENT: Medical Devices Products and Equipment JOB DESCRIPTION: Our client, a world-leading medical device OEM, requires a Territory Manager for acute care accounts in British Columbia and Alberta. The individual will be responsible for key product segment sales, maintaining and developing business and relationships with internal and external stake holders including customers, healthcare authorities and KOLs. Applicants must reside in the Greater Vancouver (GVA) OR Greater Calgary (GCA) areas. MINIMUM JOB REQUIREMENTS: In addition to a Degree or RRT Diploma and proven sales experience including medical device sales we require: Hospital sales experience and familiarity with hospital procedures and processes Medical device experience that will ideally include respiratory/anesthesia product sales Above average written/verbal communication and negotiation skills Fluency in the use of MSO tools Ability and willingness to travel within the Territory as required We thank all interested applicants, but only those individuals meeting/exceeding the above requirements need apply. Since international travel to the USA and/or other countries may be required, valid documentation is necessary. To ensure your résumé is given processing priority, please include your current city of residence.
Due to successful and on-going bid work, we are seeking a talented Contracts Manager to aid the delivery of current programmes, and in the winning of profitable new contracts that will further enhance their commercial position. As the Civil & Groundworks Contracts Manager, you will play a pivotal role in overseeing project contracts, ensuring compliance, managing client relationships, and driving successful project execution. Responsibilities: Contract Manager: Oversea all aspects of project contracts, ensuring projects are completed on time, on budget and to the highest standard. Including attending Pre-and post-contract meetings. Programme: Ensure robust contract and delivery programmes are produced which include design and procurement. Client Relation: Build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded. Project Oversight : Managing the project lifecycle from end to end, identifying and resolving any issues promptly. Ensuring project progress. Risk Management: Assess and mitigate project risks, ensuring compliance with legal and regulatory requirements. Team Leadership: Lead a team of project managers, site managers, site staff, fostering collaboration and excellence. Quality Assurance / H&S: Act as a visibly strong leader of HSQ&E, promoting high standards of health and safety and environmental management by undertaking regular site visits and coaching teams. Ensure that all HSQ&E activity and reporting is accurate, legally compliant and within group policies, highlighting and resolving concerns when identified. Ensure work meets quality standards and contractual obligations. Financial Control: Manage project budgets, costs control and financial reporting. Criteria: Must be an experienced groundwork, civils and concrete Contracts Manager or Senior Project Manager looking to make the next step who can manage a portfolio of works from a delivery, HSQE and commercial perspective to achieve the targets identified in the Business Plan. Commercial and Programming awareness experience with NEC form of contract. Proven track record of successful delivery of projects from start to finish. Proficient using Microsoft Office programmes; incl. Excel, Word, Outlook. Experience managing high value projects or portfolios. Full UK driving license Job type: Permanent, full time Contracted Job Hours: Monday - Friday 7.30am - 5.30pm - can vary depending on projects. Location: Office based, and site based Salary : Offering a competitive salary, plus car, plus benefits.
25/04/2024
Full time
Due to successful and on-going bid work, we are seeking a talented Contracts Manager to aid the delivery of current programmes, and in the winning of profitable new contracts that will further enhance their commercial position. As the Civil & Groundworks Contracts Manager, you will play a pivotal role in overseeing project contracts, ensuring compliance, managing client relationships, and driving successful project execution. Responsibilities: Contract Manager: Oversea all aspects of project contracts, ensuring projects are completed on time, on budget and to the highest standard. Including attending Pre-and post-contract meetings. Programme: Ensure robust contract and delivery programmes are produced which include design and procurement. Client Relation: Build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded. Project Oversight : Managing the project lifecycle from end to end, identifying and resolving any issues promptly. Ensuring project progress. Risk Management: Assess and mitigate project risks, ensuring compliance with legal and regulatory requirements. Team Leadership: Lead a team of project managers, site managers, site staff, fostering collaboration and excellence. Quality Assurance / H&S: Act as a visibly strong leader of HSQ&E, promoting high standards of health and safety and environmental management by undertaking regular site visits and coaching teams. Ensure that all HSQ&E activity and reporting is accurate, legally compliant and within group policies, highlighting and resolving concerns when identified. Ensure work meets quality standards and contractual obligations. Financial Control: Manage project budgets, costs control and financial reporting. Criteria: Must be an experienced groundwork, civils and concrete Contracts Manager or Senior Project Manager looking to make the next step who can manage a portfolio of works from a delivery, HSQE and commercial perspective to achieve the targets identified in the Business Plan. Commercial and Programming awareness experience with NEC form of contract. Proven track record of successful delivery of projects from start to finish. Proficient using Microsoft Office programmes; incl. Excel, Word, Outlook. Experience managing high value projects or portfolios. Full UK driving license Job type: Permanent, full time Contracted Job Hours: Monday - Friday 7.30am - 5.30pm - can vary depending on projects. Location: Office based, and site based Salary : Offering a competitive salary, plus car, plus benefits.