Senior Analyst - Information Governance/Data Protection Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry. Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Responsibilities Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy. Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships. Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings. Experience with Privacy requirements and work with personal information and its protection. Strong strategic thinking, problem solving, and analytic skills.
26/04/2024
Full time
Senior Analyst - Information Governance/Data Protection Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry. Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Responsibilities Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy. Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships. Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings. Experience with Privacy requirements and work with personal information and its protection. Strong strategic thinking, problem solving, and analytic skills.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously worked in a Call Centre - Active Directory - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
26/04/2024
Project-based
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously worked in a Call Centre - Active Directory - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £14.84 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
26/04/2024
Project-based
Location - Hampton, Peterborough Pay - £14.84 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
People Source Consulting Ltd
Antrim, County Antrim
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
26/04/2024
Full time
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Service Desk Team Leader South Tyneside £32,000 per annum + On-call Shift Allowance Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritization, assignment, and resolution, to meet service level agreements (SLAs) and minimize downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimize productivity and collaboration across the organization. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Full time
Service Desk Team Leader South Tyneside £32,000 per annum + On-call Shift Allowance Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritization, assignment, and resolution, to meet service level agreements (SLAs) and minimize downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimize productivity and collaboration across the organization. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Title : Service Desk Analyst - First Line Support Location : York Salary : £26,000 Role Overview We're seeking a Service Desk Analyst to manage user queries and technical incidents. This position involves monitoring systems, prioritizing and resolving incidents, and providing support via phone, email, or VPN. Responsibilities Address first and second-level user queries. Monitor systems and service status. Respond promptly to incidents. Deliver support through various channels. Requirements IT background with experience in technical support. Excellent communication and customer service skills. Ability to work independently and in a team. Full driving license and York-based. Preferred Skills Experience with platforms like Microsoft Windows, Active Directory, and Service Desk tools. Knowledge of data center technologies and security services. Benefits Competitive salary of £26,000. Opportunities for career growth. Supportive work environment.
25/04/2024
Full time
Job Title : Service Desk Analyst - First Line Support Location : York Salary : £26,000 Role Overview We're seeking a Service Desk Analyst to manage user queries and technical incidents. This position involves monitoring systems, prioritizing and resolving incidents, and providing support via phone, email, or VPN. Responsibilities Address first and second-level user queries. Monitor systems and service status. Respond promptly to incidents. Deliver support through various channels. Requirements IT background with experience in technical support. Excellent communication and customer service skills. Ability to work independently and in a team. Full driving license and York-based. Preferred Skills Experience with platforms like Microsoft Windows, Active Directory, and Service Desk tools. Knowledge of data center technologies and security services. Benefits Competitive salary of £26,000. Opportunities for career growth. Supportive work environment.
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Professional Services - Technical Analyst Location: Remote/UK Duration: 12 months contract initially What you'll do: Represent the post-sales organization as the focal point of the Professional Services team in the Pre-Sales environment. Assist sales in positioning professional services and instilling confidence in their capability to support implementation and delivery. Demonstrate expertise in our Digital Media products, with a primary focus on client's AI model - Firefly, as well as Express and Photoshop API capabilities. Possessing an intimate understanding of their functionality, technical capabilities, and value delivery. Specialize in client's APIs, understanding their uses, limitations, and mastering their SDKs. Collaborate with customers and peers to comprehend and develop functional and technical requirements, construct implementation strategies and roadmaps, and ensure overall solution quality and value realization for the customer. Align with the customer's technical team, serving as an expert consultant on the technical aspects of systems, including APIs and integration projects in a pre-sales capacity, representing the PS team. Ensure that all opportunities are established with a land-ready' use case with execution plan aligned. Establish a clear Pathway for the adoption and utilization of over 50% of the purchased API and Custom Model entitlements by each customer. Collaborate closely with customers to understand their annual marketing campaign calendar, ensuring that the proposed solutions align seamlessly with their upcoming initiatives within the next 3 to 4 months. Utilize historical briefs, templates, and assets from previous campaign instances to inform and enhance the development of the future solution design, presented through comprehensive systems integration or activity diagrams showcasing key user interactions and the sequencing of API calls. Devise and present illustrative delivery/execution plans, outlining the steps leading up to the launch of each identified use case, potentially incorporating existing demos or creating low/no-code demonstrations to validate feasibility. Classify the campaigns within the customer's annual calendar according to predefined use case categories outlined in the sales playbook for APIs and Custom Models. Collaborate with the customer to prioritize and rank these campaigns based on their perceived value and complexity, using a t-shirt sizing approach to accurately gauge resource requirements. Propose a release roadmap that delineates the planned sequence for integrating APIs and CMs into each campaign, along with estimated timeframes for market readiness, ensuring a strategic and systematic approach to maximizing entitlement utilization. Thrive in a fast-paced delivery environment, managing multiple customer engagements simultaneously. Actively contribute as a vocal member of the team, offering innovations, new working methodologies, challenging the status quo, and aiding in continual improvement efforts What you need to succeed: Minimum 3-5 years of prior experience in a technical role working with APIs in an enterprise organization. Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist. An inquisitive mindset, willing to challenge the status quo and design pioneering solutions. An innovative thinker, collaborative business partner, who is well-organized and detail oriented with strong stakeholder management. Strong presentation skills to be able to communicate complex business process/system topics effectively to senior stakeholders. Comfortable to lead discovery sessions to identify workflow improvements and business problems Leading brainstorming sessions and ability to estimate efforts within the defined scope. Ability to understand and develop automation workflows leveraging automation tools such as MS Power Automate German speaker, with ability to comfortably deliver above responsibilities, professionally, in the language.
25/04/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Professional Services - Technical Analyst Location: Remote/UK Duration: 12 months contract initially What you'll do: Represent the post-sales organization as the focal point of the Professional Services team in the Pre-Sales environment. Assist sales in positioning professional services and instilling confidence in their capability to support implementation and delivery. Demonstrate expertise in our Digital Media products, with a primary focus on client's AI model - Firefly, as well as Express and Photoshop API capabilities. Possessing an intimate understanding of their functionality, technical capabilities, and value delivery. Specialize in client's APIs, understanding their uses, limitations, and mastering their SDKs. Collaborate with customers and peers to comprehend and develop functional and technical requirements, construct implementation strategies and roadmaps, and ensure overall solution quality and value realization for the customer. Align with the customer's technical team, serving as an expert consultant on the technical aspects of systems, including APIs and integration projects in a pre-sales capacity, representing the PS team. Ensure that all opportunities are established with a land-ready' use case with execution plan aligned. Establish a clear Pathway for the adoption and utilization of over 50% of the purchased API and Custom Model entitlements by each customer. Collaborate closely with customers to understand their annual marketing campaign calendar, ensuring that the proposed solutions align seamlessly with their upcoming initiatives within the next 3 to 4 months. Utilize historical briefs, templates, and assets from previous campaign instances to inform and enhance the development of the future solution design, presented through comprehensive systems integration or activity diagrams showcasing key user interactions and the sequencing of API calls. Devise and present illustrative delivery/execution plans, outlining the steps leading up to the launch of each identified use case, potentially incorporating existing demos or creating low/no-code demonstrations to validate feasibility. Classify the campaigns within the customer's annual calendar according to predefined use case categories outlined in the sales playbook for APIs and Custom Models. Collaborate with the customer to prioritize and rank these campaigns based on their perceived value and complexity, using a t-shirt sizing approach to accurately gauge resource requirements. Propose a release roadmap that delineates the planned sequence for integrating APIs and CMs into each campaign, along with estimated timeframes for market readiness, ensuring a strategic and systematic approach to maximizing entitlement utilization. Thrive in a fast-paced delivery environment, managing multiple customer engagements simultaneously. Actively contribute as a vocal member of the team, offering innovations, new working methodologies, challenging the status quo, and aiding in continual improvement efforts What you need to succeed: Minimum 3-5 years of prior experience in a technical role working with APIs in an enterprise organization. Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist. An inquisitive mindset, willing to challenge the status quo and design pioneering solutions. An innovative thinker, collaborative business partner, who is well-organized and detail oriented with strong stakeholder management. Strong presentation skills to be able to communicate complex business process/system topics effectively to senior stakeholders. Comfortable to lead discovery sessions to identify workflow improvements and business problems Leading brainstorming sessions and ability to estimate efforts within the defined scope. Ability to understand and develop automation workflows leveraging automation tools such as MS Power Automate German speaker, with ability to comfortably deliver above responsibilities, professionally, in the language.
IT Applications Manager - Chertsey Salary - £50,000 - 56,650 - Car Allowance £6780 Hybrid working available IT Applications Manager required for a leading client based in Chertsey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, Strong application experience Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. COINS (Finance, Commercial, Customer Services) Workday (Human Resources) Anaplan (Financial Cashflow) Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. Implementing minor improvements to applications as per business agreements. Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. Contributing to the development, documentation, and upkeep of vital business applications and related procedures. Coordinating the daily functioning and optimization of applications. Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
24/04/2024
Full time
IT Applications Manager - Chertsey Salary - £50,000 - 56,650 - Car Allowance £6780 Hybrid working available IT Applications Manager required for a leading client based in Chertsey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, Strong application experience Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. COINS (Finance, Commercial, Customer Services) Workday (Human Resources) Anaplan (Financial Cashflow) Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. Implementing minor improvements to applications as per business agreements. Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. Contributing to the development, documentation, and upkeep of vital business applications and related procedures. Coordinating the daily functioning and optimization of applications. Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Award winning Wealth management client is looking for a Financial Crime Analyst, and the hybrid role with 2 days in Bath, comes with a salary of up to £50,000 p/a and excellent benefits (bonus, 34 days holiday, 7% pension, life assurance, private medical, encouraged professional development) In your first few weeks in this Financial Crime Analyst role, you can expect to: Develop and maintain a comprehensive understanding of relevant laws, regulations, and industry best practices related to financial crime prevention Develop policies, procedures, and controls to prevent and detect financial crimes, such as money laundering, fraud, terrorist financing, and bribery Conduct risk assessments to identify potential financial crime risks and develop mitigation strategies Monitor and analyse transactions and customer activities for suspicious patterns or behaviors that may indicate financial crime Provide support to 1st line business units, assist with investigations as required, and collaborate with internal and external stakeholders to mitigate financial crime risks. To apply for this Financial Crime Analyst role, your soft skills, expertise and experience should include: Experience in Financial Crime Prevention within the financial services industry in a 2nd line compliance role. Relevant business qualification (eg Certified Anti Money Laundering Specialist) Knowledge of relevant laws, regulations, and industry best practices for financial crime prevention Excellent analytical and problem-solving skills, with the ability to identify and mitigate financial crime risks Proficient in using financial crime prevention software and tools. Experience in conducting financial crime investigations and gathering evidence. If you're looking to impact and create change positively, you'll be rewarded with an excellent salary of up to £50,000 p/a and a benefits package for your inclusive and committed approach. We'd love you to apply for this hybrid Financial Crime Analyst job, and we're waiting to hear from you. Please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
24/04/2024
Full time
Award winning Wealth management client is looking for a Financial Crime Analyst, and the hybrid role with 2 days in Bath, comes with a salary of up to £50,000 p/a and excellent benefits (bonus, 34 days holiday, 7% pension, life assurance, private medical, encouraged professional development) In your first few weeks in this Financial Crime Analyst role, you can expect to: Develop and maintain a comprehensive understanding of relevant laws, regulations, and industry best practices related to financial crime prevention Develop policies, procedures, and controls to prevent and detect financial crimes, such as money laundering, fraud, terrorist financing, and bribery Conduct risk assessments to identify potential financial crime risks and develop mitigation strategies Monitor and analyse transactions and customer activities for suspicious patterns or behaviors that may indicate financial crime Provide support to 1st line business units, assist with investigations as required, and collaborate with internal and external stakeholders to mitigate financial crime risks. To apply for this Financial Crime Analyst role, your soft skills, expertise and experience should include: Experience in Financial Crime Prevention within the financial services industry in a 2nd line compliance role. Relevant business qualification (eg Certified Anti Money Laundering Specialist) Knowledge of relevant laws, regulations, and industry best practices for financial crime prevention Excellent analytical and problem-solving skills, with the ability to identify and mitigate financial crime risks Proficient in using financial crime prevention software and tools. Experience in conducting financial crime investigations and gathering evidence. If you're looking to impact and create change positively, you'll be rewarded with an excellent salary of up to £50,000 p/a and a benefits package for your inclusive and committed approach. We'd love you to apply for this hybrid Financial Crime Analyst job, and we're waiting to hear from you. Please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
Dynamics CRM Developer - Fully Remote - £53,500 per annum TrinIT Talent are looking for a Dynamics CRM Developer to join our customers team based remotely. This is a permanent position paying up to £53,500 depending on experience. Implement prioritised changes to the D365 implementation and related portals. Work with business analysts and product owners to translate business requirements into technical solutions. Manage relationships with service providers and third parties as required. Lead the end-to-end implementation and testing of major updates. Design and develop business processes making best use of D365 and the Power Platform to support the organisation and its users. Provide quality assurance to ensure best-practice testing, documentation, and management of the D365 and related implementation. - Dynamics 365 - Power Platform - Azure Cloud If you feel you have the right experience for this role, please get in touch by sending your CV in Word format to (see below) TrinIT Talent will consider applications based only on skills and ability and will not discriminate on any grounds. Dynamics CRM Developer - Fully Remote - £53,500 per annum
24/04/2024
Full time
Dynamics CRM Developer - Fully Remote - £53,500 per annum TrinIT Talent are looking for a Dynamics CRM Developer to join our customers team based remotely. This is a permanent position paying up to £53,500 depending on experience. Implement prioritised changes to the D365 implementation and related portals. Work with business analysts and product owners to translate business requirements into technical solutions. Manage relationships with service providers and third parties as required. Lead the end-to-end implementation and testing of major updates. Design and develop business processes making best use of D365 and the Power Platform to support the organisation and its users. Provide quality assurance to ensure best-practice testing, documentation, and management of the D365 and related implementation. - Dynamics 365 - Power Platform - Azure Cloud If you feel you have the right experience for this role, please get in touch by sending your CV in Word format to (see below) TrinIT Talent will consider applications based only on skills and ability and will not discriminate on any grounds. Dynamics CRM Developer - Fully Remote - £53,500 per annum
Service Desk Analyst Hybrid - North East England My client is undergoing an exciting IT transformation and as such has a requirement for additional support in the team. The successful candidates will have previous experience of working on a busy service desk. Key skills include: 1st line support experience working in a similar customer facing role. Experience working to and reporting against SLAs Working knowledge of Windows 10 and Microsoft Office 2016. Excellent communication skills, at all levels, with technical and non-technical audiences. Provide consistently, excellent levels of customer service. Ability to learn quickly and share knowledge with other team members. Strong methodical troubleshooting/problem-solving skills.
24/04/2024
Full time
Service Desk Analyst Hybrid - North East England My client is undergoing an exciting IT transformation and as such has a requirement for additional support in the team. The successful candidates will have previous experience of working on a busy service desk. Key skills include: 1st line support experience working in a similar customer facing role. Experience working to and reporting against SLAs Working knowledge of Windows 10 and Microsoft Office 2016. Excellent communication skills, at all levels, with technical and non-technical audiences. Provide consistently, excellent levels of customer service. Ability to learn quickly and share knowledge with other team members. Strong methodical troubleshooting/problem-solving skills.
Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 A Financial Reporting analyst with an understanding of Hedge Accounting is required by a leading International Investment bank based in the city of London. Reporting to the Director of Financial Reporting your role will be to take ownership of the Hedge Accounting section of the business within the newly formed centre of excellence. To be considered we need you to show prior experience within a similar role and ideally have an accounting qualification (or similar) This is a Hybrid role requiring at least 2-3 days in their London office Key requirements to be considered: Fully qualified accountant (ACA/ACCA/CIMA) Hedge Accounting Derivatives (IRS) Financial Control/Reporting In return the client will offer a starting base salary up to £70k plus bonus and benefits, along with a strong career opportunity with a well known and established international Finance firm. Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 Kite Human Capital - Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 - Winner Most Innovative Recruitment Agency' 2023 - Winner Best Banking/Professional Service' 2018 - Winner Best Client Service' 2017 - Winner Agency of The Year' 2017 - Winner Banking & Financial Services Agency' 2016 - Winner Banking & Financial Services Agency'
24/04/2024
Full time
Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 A Financial Reporting analyst with an understanding of Hedge Accounting is required by a leading International Investment bank based in the city of London. Reporting to the Director of Financial Reporting your role will be to take ownership of the Hedge Accounting section of the business within the newly formed centre of excellence. To be considered we need you to show prior experience within a similar role and ideally have an accounting qualification (or similar) This is a Hybrid role requiring at least 2-3 days in their London office Key requirements to be considered: Fully qualified accountant (ACA/ACCA/CIMA) Hedge Accounting Derivatives (IRS) Financial Control/Reporting In return the client will offer a starting base salary up to £70k plus bonus and benefits, along with a strong career opportunity with a well known and established international Finance firm. Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 Kite Human Capital - Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 - Winner Most Innovative Recruitment Agency' 2023 - Winner Best Banking/Professional Service' 2018 - Winner Best Client Service' 2017 - Winner Agency of The Year' 2017 - Winner Banking & Financial Services Agency' 2016 - Winner Banking & Financial Services Agency'
D365 Analyst - Power Platform - Manchester or Cardiff - £35,000 - £42,000 Our client, an International Law firm are looking to hire a D365 Analyst to join their team. This D365 Analyst role will include both systems integration and data pipelines for the smooth flow of data into the new data warehouse. You will be joining the newly formed data team with a fresh remit from the board to re-imagine how they manage and extract value from their data. Permanent - Hybrid (2/3 days in the office) - Location (Manchester or Cardiff) Key Requirements: Integration-Platform-as-a-Service tools experience Azure Azure Datawarehouse experience Kite Human Capital - Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 - Winner Most Innovative Recruitment Agency' 2023 - Winner Best Banking/Professional Service' 2018 - Winner Best Client Service' 2017 - Winner Agency of The Year' 2017 - Winner Banking & Financial Services Agency' 2016 - Winner Banking & Financial Services Agency'
24/04/2024
Full time
D365 Analyst - Power Platform - Manchester or Cardiff - £35,000 - £42,000 Our client, an International Law firm are looking to hire a D365 Analyst to join their team. This D365 Analyst role will include both systems integration and data pipelines for the smooth flow of data into the new data warehouse. You will be joining the newly formed data team with a fresh remit from the board to re-imagine how they manage and extract value from their data. Permanent - Hybrid (2/3 days in the office) - Location (Manchester or Cardiff) Key Requirements: Integration-Platform-as-a-Service tools experience Azure Azure Datawarehouse experience Kite Human Capital - Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 - Winner Most Innovative Recruitment Agency' 2023 - Winner Best Banking/Professional Service' 2018 - Winner Best Client Service' 2017 - Winner Agency of The Year' 2017 - Winner Banking & Financial Services Agency' 2016 - Winner Banking & Financial Services Agency'
You will be: Working closely with Business Analysts , supporting the development of good business and technical requirements. Working closely with internal and external technical teams (delivery, development and test) ensuring the built solution aligns to the agreed design. Working with the Project Management Office , aligning to our delivery strategies. Working with Enterprise Architecture , aligning solutions to our technology strategies. Leading the recommendation of appropriate technologies and architectures to meet requirements for particular projects (within the constraints of Project Needs, Business Needs, Enterprise Architecture and Technology). Ensuring technology options are fully costed, and risks and benefits understood to enable effective decision-making by project teams, sponsors and subject matter experts Ensuring clear handover of agreed design to delivery teams and continued architectural support throughout the delivery and cutover of solutions. Ensuring software vendors and outsourced implementation partners meet the required technology specifications to deliver a quality product, adhering to technical governance . Building and maintaining customer and stakeholder relationships that will support our ability to deliver its mission, its reputation and remain sustainable. Being an agent of change through visible ownership, clear and consistent communication and a focus on benefits realisation . Ensuring compliance with appropriate internal and external governance including quality, health, safety, security and environmental legislation, minimising risk to the business and enhancing our reputation. We are now working in a hybrid way, with a mix of remote and office working. We strive to offer a great work life balance - if you are looking for flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in. About the Candidate Knowledge, Experience and Skills Strong solutions architecture skills and experience Knowledge and experience with hybrid cloud and on-prem environments Exposure to the cyber security aspects of solution architectures Well versed with cloud architecture frameworks and design patterns Knowledge of data architecture and exposure to the pros and cons of various forms of data storage and processing Knowledge and experience with MS Azure solution architectures (esp. IaaS, PaaS and SaaS based solutions) Experience in MS Azure Infra, Networks, Storage, Apps and Azure DevOps Experience with Azure Resource Manager, Resource Groups, Virtual Networks, Azure Virtual Machines, Azure Storage types, PowerShell DSC, Azure Automation, Azure Active Directory (Entra), and Azure Site Recovery Experience in developing and deploying cloud native applications using Azure PaaS Capabilities (App Services Plans, Key Vault, Azure Cosmos DB types) Strong communications , listening and influencing skills (diagrams, written and verbal) Experience in creating solution proposals, statement of work (SOW), presenting and articulating Strong business and technical analysis skills Ability to research existing and new solution components and blueprints to match with solution requirements Ability to use a risk based approach to recommendations on architectures Ability to tailor your approach to the given project/business area/vendor Ability to cope with ambiguity , whilst still striving for the required levels of clarity Understanding that "perfect is the enemy of good" Some experience diagramming with UML and utilising blueprint diagrams Exposure to how business works (ie you have sight outside of just the IT department) Personal Qualities Diligent , resilient and self-reliant Adaptable to different teams and environments Passionate for architecting good solutions within given constraints Self-motivated to drive your own learning (esp. in the MS Azure cloud solutions architecture space) Keen to grow knowledge in self and others through mentoring, coaching and sharing experience. Content not to reinvent the wheel, but to use existing solution sets and blueprints where available, and weave together and tailor where needed
23/04/2024
Full time
You will be: Working closely with Business Analysts , supporting the development of good business and technical requirements. Working closely with internal and external technical teams (delivery, development and test) ensuring the built solution aligns to the agreed design. Working with the Project Management Office , aligning to our delivery strategies. Working with Enterprise Architecture , aligning solutions to our technology strategies. Leading the recommendation of appropriate technologies and architectures to meet requirements for particular projects (within the constraints of Project Needs, Business Needs, Enterprise Architecture and Technology). Ensuring technology options are fully costed, and risks and benefits understood to enable effective decision-making by project teams, sponsors and subject matter experts Ensuring clear handover of agreed design to delivery teams and continued architectural support throughout the delivery and cutover of solutions. Ensuring software vendors and outsourced implementation partners meet the required technology specifications to deliver a quality product, adhering to technical governance . Building and maintaining customer and stakeholder relationships that will support our ability to deliver its mission, its reputation and remain sustainable. Being an agent of change through visible ownership, clear and consistent communication and a focus on benefits realisation . Ensuring compliance with appropriate internal and external governance including quality, health, safety, security and environmental legislation, minimising risk to the business and enhancing our reputation. We are now working in a hybrid way, with a mix of remote and office working. We strive to offer a great work life balance - if you are looking for flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in. About the Candidate Knowledge, Experience and Skills Strong solutions architecture skills and experience Knowledge and experience with hybrid cloud and on-prem environments Exposure to the cyber security aspects of solution architectures Well versed with cloud architecture frameworks and design patterns Knowledge of data architecture and exposure to the pros and cons of various forms of data storage and processing Knowledge and experience with MS Azure solution architectures (esp. IaaS, PaaS and SaaS based solutions) Experience in MS Azure Infra, Networks, Storage, Apps and Azure DevOps Experience with Azure Resource Manager, Resource Groups, Virtual Networks, Azure Virtual Machines, Azure Storage types, PowerShell DSC, Azure Automation, Azure Active Directory (Entra), and Azure Site Recovery Experience in developing and deploying cloud native applications using Azure PaaS Capabilities (App Services Plans, Key Vault, Azure Cosmos DB types) Strong communications , listening and influencing skills (diagrams, written and verbal) Experience in creating solution proposals, statement of work (SOW), presenting and articulating Strong business and technical analysis skills Ability to research existing and new solution components and blueprints to match with solution requirements Ability to use a risk based approach to recommendations on architectures Ability to tailor your approach to the given project/business area/vendor Ability to cope with ambiguity , whilst still striving for the required levels of clarity Understanding that "perfect is the enemy of good" Some experience diagramming with UML and utilising blueprint diagrams Exposure to how business works (ie you have sight outside of just the IT department) Personal Qualities Diligent , resilient and self-reliant Adaptable to different teams and environments Passionate for architecting good solutions within given constraints Self-motivated to drive your own learning (esp. in the MS Azure cloud solutions architecture space) Keen to grow knowledge in self and others through mentoring, coaching and sharing experience. Content not to reinvent the wheel, but to use existing solution sets and blueprints where available, and weave together and tailor where needed
Software Support Analyst Hampshire based company; commutable from Southampton, Fareham, Winchester Salary DOE - Up to £30k Are you a tech enthusiast with a passion for ERP software and a desire to grow professionally? Join our client as a Software Support Analyst/Application Support Analyst and embark on a rewarding career. This role is due to organic growth, the company specialize in ERP software and commercial business management solutions. In this role you will receive comprehensive training across the company ERP software, ensuring customers are utilising the software to the best of their potential and troubleshooting/fixing technical issues where possible. Due to the nature of the role, you will liaise with those across the business, including the software development team. Requirements: Experience in a software support/application support role SQL knowledge Knowledge of ERP systems (SAP, Epicor, NetSuite etc) Strong communicator/customer service focused Understanding of SQL/SQL databases Desirable Skills Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock. Experience working in a support desk environment. If you're eager to immerse yourself in the world of ERP and SQL, all while advancing having the opportunity to advance your career (potential to move into consultancy roles or other areas) this may be the role for you! This is a fully office-based position, therefore, applicants must live within a commute remit, such as Southampton, Fareham, Portsmouth, Winchester. Please apply to this advert or email your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
Software Support Analyst Hampshire based company; commutable from Southampton, Fareham, Winchester Salary DOE - Up to £30k Are you a tech enthusiast with a passion for ERP software and a desire to grow professionally? Join our client as a Software Support Analyst/Application Support Analyst and embark on a rewarding career. This role is due to organic growth, the company specialize in ERP software and commercial business management solutions. In this role you will receive comprehensive training across the company ERP software, ensuring customers are utilising the software to the best of their potential and troubleshooting/fixing technical issues where possible. Due to the nature of the role, you will liaise with those across the business, including the software development team. Requirements: Experience in a software support/application support role SQL knowledge Knowledge of ERP systems (SAP, Epicor, NetSuite etc) Strong communicator/customer service focused Understanding of SQL/SQL databases Desirable Skills Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock. Experience working in a support desk environment. If you're eager to immerse yourself in the world of ERP and SQL, all while advancing having the opportunity to advance your career (potential to move into consultancy roles or other areas) this may be the role for you! This is a fully office-based position, therefore, applicants must live within a commute remit, such as Southampton, Fareham, Portsmouth, Winchester. Please apply to this advert or email your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
23/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Our partner is seeking an Architect service for Our partner Academy. As an Our partner Academy Architect, the service is responsible for the Architecture of the Learning Management System (LMS) in SAP SuccessFactors, in terms of maintenance and processes. Together with Our partner Academy Designers and The Training Center, the service guides the team in how to configure the training paths to be deployed in the LMS, tests this configuration in the test environment, provides guidance for the use of (new) features, and helps integrate the new training paths into the LMS according to defined guidelines. The service will also closely work together with the Business Analysts and the external supplier for the resolution of technical configuration design and user issues related to the learning journeys uploaded in the LMS. The service will include: - Working together with Our partner Academy Designers & Training Center to work out and test the LMS configurations for new training paths, providing guidance and advice on potential (new - unused) LMS features. Testing these configurations and keeping them as simple as possible. - Working out new and simpler LMS configurations for complex training paths and liaising with the reporting specialist to ensure the new configurations fit the reporting requirements. - Supporting Our partner Academy Training Center with the resolution of technical user issues in the LMS. If unable to resolve the issue, transferring the issue to Level 3 support via a Jira-ticket. Following up on the Jira-tickets and communicating the solutions within Our partner Academy. - Based on the above activities, creating and updating documentation (Work Instructions and Quick Reference Guides). - Liaising with all stakeholders (Designers, Training Center, colleague-Architects) within Our partner Academy to transfer knowledge about new and yet unused LMS features that might be of value. - Focus on user experience and simplification. Must-have requirements: - Fluent in Dutch, French, and English. Teamwork with businesses or external partners and can easily build relationships of trust with them. - More than 7 years of experience in configuring and using the LMS SAP SuccessFactors as a Configuration Consultant (knowledge of Items, Curriculum, Programs, Assignment Profiles, Exams, and the logic behind it). - Preferably certified in LMS SAP SuccessFactors (Learning). - Passionate analyst; the satisfaction of internal customers is essential. Additional requirements: - An eye for good documentation and can write and explain (train) qualitative guidelines and instructions. - Dare to challenge the business requirements with the goal to create simplification in the LMS. - Are organized and manage your priorities effectively. Additional info: - Start date: beginning of April 2024 - End date: 31/12/2024 - Work location: Center of Brussels & Schaerbeek (remote work possible) - Work regime: full-time
23/04/2024
Project-based
Our partner is seeking an Architect service for Our partner Academy. As an Our partner Academy Architect, the service is responsible for the Architecture of the Learning Management System (LMS) in SAP SuccessFactors, in terms of maintenance and processes. Together with Our partner Academy Designers and The Training Center, the service guides the team in how to configure the training paths to be deployed in the LMS, tests this configuration in the test environment, provides guidance for the use of (new) features, and helps integrate the new training paths into the LMS according to defined guidelines. The service will also closely work together with the Business Analysts and the external supplier for the resolution of technical configuration design and user issues related to the learning journeys uploaded in the LMS. The service will include: - Working together with Our partner Academy Designers & Training Center to work out and test the LMS configurations for new training paths, providing guidance and advice on potential (new - unused) LMS features. Testing these configurations and keeping them as simple as possible. - Working out new and simpler LMS configurations for complex training paths and liaising with the reporting specialist to ensure the new configurations fit the reporting requirements. - Supporting Our partner Academy Training Center with the resolution of technical user issues in the LMS. If unable to resolve the issue, transferring the issue to Level 3 support via a Jira-ticket. Following up on the Jira-tickets and communicating the solutions within Our partner Academy. - Based on the above activities, creating and updating documentation (Work Instructions and Quick Reference Guides). - Liaising with all stakeholders (Designers, Training Center, colleague-Architects) within Our partner Academy to transfer knowledge about new and yet unused LMS features that might be of value. - Focus on user experience and simplification. Must-have requirements: - Fluent in Dutch, French, and English. Teamwork with businesses or external partners and can easily build relationships of trust with them. - More than 7 years of experience in configuring and using the LMS SAP SuccessFactors as a Configuration Consultant (knowledge of Items, Curriculum, Programs, Assignment Profiles, Exams, and the logic behind it). - Preferably certified in LMS SAP SuccessFactors (Learning). - Passionate analyst; the satisfaction of internal customers is essential. Additional requirements: - An eye for good documentation and can write and explain (train) qualitative guidelines and instructions. - Dare to challenge the business requirements with the goal to create simplification in the LMS. - Are organized and manage your priorities effectively. Additional info: - Start date: beginning of April 2024 - End date: 31/12/2024 - Work location: Center of Brussels & Schaerbeek (remote work possible) - Work regime: full-time
Request Technology - Craig Johnson
Chicago, Illinois
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
22/04/2024
Full time
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
Dynamics 365 Technical Architect Are you experienced in Providing technical solutions within Dynamics 365? Do you have Architecture and design experience? The role: You will play a critical role in designing, developing, and implementing complex CRM/Sales solutions based on the Microsoft Dynamics 365 platform. You will need great people skills to understand client's requirements, architecting scalable solutions to a global user base, and provide technical leadership throughout the implementation life cycle. Skills required: Design and architect end-to-end Dynamics 365 solutions Lead technical discussions with stakeholders, including business analysts, developers, and project managers. Define project scope, timelines, and deliverables. Develop high-level and detailed technical design documentation, including data models, architecture diagrams, and system integrations. Provide guidance and mentorship to development teams, ensuring adherence to coding standards, performance optimisation, and best practices. Collaborate with cross-functional teams to integrate CRM solutions with other business applications and platforms. Stay up-to-date with the latest Microsoft Dynamics 365 updates, features, and enhancements, and recommend innovative solutions. Act as a subject matter expert on Dynamics 365 CRM, providing technical guidance and support to internal teams. Design, develop, and implement scalable and efficient solutions using C#, Azure Functions, and Azure Service Bus. Continuously evaluate and improve CRM implementation methodologies, tools, and processes to streamline project delivery and enhance customer satisfaction. Experience: 4 years experience as a Technical or Solution Architect, focusing on Dynamics 365 CRM implementations. 4 years experience designing and developing solutions using Azure Functions and Azure Service Bus. Strong proficiency in Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customisation, and integration capabilities. Extensive experience with CRM architecture design, including solution design, Datamodelling, and system integration patterns. Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate,) and Azure services is highly desirable. Strong understanding of Azure cloud services and architecture. Experience with messaging patterns and enterprise integration using Azure Service Bus. Experience with serverless computing and event-driven architectures. Proficiency in designing and implementing RESTful APIs. Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and internal stakeholders at all levels. Strong analytical and problem-solving skills, with a keen attention to detail and ability to prioritise tasks in a fast-paced environment. Experience working in an Agile development environment is preferred. Perks: Flexible working Competitive Salary Gym Discounts Cycle to work scheme Requirement: You must have the following visas/Right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirement. Apply today!
22/04/2024
Full time
Dynamics 365 Technical Architect Are you experienced in Providing technical solutions within Dynamics 365? Do you have Architecture and design experience? The role: You will play a critical role in designing, developing, and implementing complex CRM/Sales solutions based on the Microsoft Dynamics 365 platform. You will need great people skills to understand client's requirements, architecting scalable solutions to a global user base, and provide technical leadership throughout the implementation life cycle. Skills required: Design and architect end-to-end Dynamics 365 solutions Lead technical discussions with stakeholders, including business analysts, developers, and project managers. Define project scope, timelines, and deliverables. Develop high-level and detailed technical design documentation, including data models, architecture diagrams, and system integrations. Provide guidance and mentorship to development teams, ensuring adherence to coding standards, performance optimisation, and best practices. Collaborate with cross-functional teams to integrate CRM solutions with other business applications and platforms. Stay up-to-date with the latest Microsoft Dynamics 365 updates, features, and enhancements, and recommend innovative solutions. Act as a subject matter expert on Dynamics 365 CRM, providing technical guidance and support to internal teams. Design, develop, and implement scalable and efficient solutions using C#, Azure Functions, and Azure Service Bus. Continuously evaluate and improve CRM implementation methodologies, tools, and processes to streamline project delivery and enhance customer satisfaction. Experience: 4 years experience as a Technical or Solution Architect, focusing on Dynamics 365 CRM implementations. 4 years experience designing and developing solutions using Azure Functions and Azure Service Bus. Strong proficiency in Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customisation, and integration capabilities. Extensive experience with CRM architecture design, including solution design, Datamodelling, and system integration patterns. Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate,) and Azure services is highly desirable. Strong understanding of Azure cloud services and architecture. Experience with messaging patterns and enterprise integration using Azure Service Bus. Experience with serverless computing and event-driven architectures. Proficiency in designing and implementing RESTful APIs. Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and internal stakeholders at all levels. Strong analytical and problem-solving skills, with a keen attention to detail and ability to prioritise tasks in a fast-paced environment. Experience working in an Agile development environment is preferred. Perks: Flexible working Competitive Salary Gym Discounts Cycle to work scheme Requirement: You must have the following visas/Right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirement. Apply today!
*This position will be working on site* Our client in the on the east side of Cleveland is looking for a Desktop Support Analyst. This is a 6+ month contract position. The qualified candidate will be: Responsible for providing various IT support functions and will work directly with employees to set up new PC's and assist with support desk ticket resolution. Customer service mindset. Excellent problem-solving ability. Strong interpersonal, verbal, and written communication skills. Ability and discipline to follow standards, procedures, checklists, and design documents. Detail oriented with the ability to work independently/self-starter. Strong prioritization and time management skills Experienced to expert knowledge of the support process for the main technologies in our environment, including Windows 10, Office 365, Active Directory, PC/Laptop hardware, mobile devices, PC imaging. Some server experience with installation, patching, and troubleshooting. We are looking for someone that is looking to grow in the company and enjoys technology. If qualified and interested, please submit a resume and rate expectations using the link below. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting our website. We look forward to working with you. Beacon Hill. Employing the Future
16/04/2024
Project-based
*This position will be working on site* Our client in the on the east side of Cleveland is looking for a Desktop Support Analyst. This is a 6+ month contract position. The qualified candidate will be: Responsible for providing various IT support functions and will work directly with employees to set up new PC's and assist with support desk ticket resolution. Customer service mindset. Excellent problem-solving ability. Strong interpersonal, verbal, and written communication skills. Ability and discipline to follow standards, procedures, checklists, and design documents. Detail oriented with the ability to work independently/self-starter. Strong prioritization and time management skills Experienced to expert knowledge of the support process for the main technologies in our environment, including Windows 10, Office 365, Active Directory, PC/Laptop hardware, mobile devices, PC imaging. Some server experience with installation, patching, and troubleshooting. We are looking for someone that is looking to grow in the company and enjoys technology. If qualified and interested, please submit a resume and rate expectations using the link below. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting our website. We look forward to working with you. Beacon Hill. Employing the Future