Senior Analyst - Information Governance/Data Protection Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry. Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Responsibilities Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy. Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships. Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings. Experience with Privacy requirements and work with personal information and its protection. Strong strategic thinking, problem solving, and analytic skills.
26/04/2024
Full time
Senior Analyst - Information Governance/Data Protection Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry. Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Responsibilities Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy. Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships. Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings. Experience with Privacy requirements and work with personal information and its protection. Strong strategic thinking, problem solving, and analytic skills.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously worked in a Call Centre - Active Directory - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
26/04/2024
Project-based
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously worked in a Call Centre - Active Directory - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £14.84 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
26/04/2024
Project-based
Location - Hampton, Peterborough Pay - £14.84 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Solution Analyst - Remote and Helsinki - Finnish speaking (BA, Business Analyst, Requirements Engineer, Finance, Financial, Financials) One of our Blue Chip Clients is urgently looking for a Solution Architect. For this role you will need to be onsite in Helsinki 1-3 days per week. Please find some details below: Experienced Business Analyst/Requirements Engineer must have experience in analysing both technical and business requirements experience in agile delivery methods Prior work experience in FS sector, or business understanding from finance or insurance sector additionally following tech experience is a plus; FS sector tools eg Guidewire Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
26/04/2024
Project-based
Solution Analyst - Remote and Helsinki - Finnish speaking (BA, Business Analyst, Requirements Engineer, Finance, Financial, Financials) One of our Blue Chip Clients is urgently looking for a Solution Architect. For this role you will need to be onsite in Helsinki 1-3 days per week. Please find some details below: Experienced Business Analyst/Requirements Engineer must have experience in analysing both technical and business requirements experience in agile delivery methods Prior work experience in FS sector, or business understanding from finance or insurance sector additionally following tech experience is a plus; FS sector tools eg Guidewire Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
Summary of Position: The SAP S/4 Architect is responsible for the development, implementation, and rollout of SAP cross module functionality. Will work closely with the cross-discipline - Basis, Development, and Functional teams to understand and implement strategic initiatives with a focus on quality. Key Accountabilities: * Designing and delivering cross-discipline, end-to-end solutions that meet or exceed expectations while adhering to internal technical standards. * Developing and promoting adherence to standards within the SAP Framework. * Informing key stakeholders and teammates of SAP Functional and Technical concepts to increase system or solution adoption. * Provides technical expertise to the development team and analysts. * Ability to work independently under limited supervision as well as in a team environment. * Document processes and solutions so that they can be easily picked up by other IT Team Members - Functional and Technical. The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Your profile Qualifications: Minimum Requirements: * Strong communication skills and ability to communicate across the organization, up the organization, and to technical teams * 10+ years of Roles in SAP as a Technical and/or Techno-Functional capacity, with an emphasis on post-go-live support and long term sustainability * Working in a fast-paced, multiple team (including offshore) environment. * Strong ability to Debug SAP Processes (particularly SD) to diagnosis process issues and recommend course of action to Functional or Technical Teams. * Experience with non-SAP System Integrations Warehouse Management, Customer Relationship Management. * Experience with SAP Product Integrations Concur, Commerce Cloud. * Ability to convey core SAP Concepts in multiple Functional Areas (particularly Supply Chain) to a technical and non-technical audience as well as propose comprehensive solutions to articulated issues Preferred Qualifications: * Knowledge of the Wholesale Distribution, Consumer Goods, Manufacturing, or a related industry. * Strong Knowledge of Sales & Distribution and Material Management areas * Development background in SAP Preferred to understand Enhancements, Interfaces, etc.
26/04/2024
Full time
Summary of Position: The SAP S/4 Architect is responsible for the development, implementation, and rollout of SAP cross module functionality. Will work closely with the cross-discipline - Basis, Development, and Functional teams to understand and implement strategic initiatives with a focus on quality. Key Accountabilities: * Designing and delivering cross-discipline, end-to-end solutions that meet or exceed expectations while adhering to internal technical standards. * Developing and promoting adherence to standards within the SAP Framework. * Informing key stakeholders and teammates of SAP Functional and Technical concepts to increase system or solution adoption. * Provides technical expertise to the development team and analysts. * Ability to work independently under limited supervision as well as in a team environment. * Document processes and solutions so that they can be easily picked up by other IT Team Members - Functional and Technical. The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Your profile Qualifications: Minimum Requirements: * Strong communication skills and ability to communicate across the organization, up the organization, and to technical teams * 10+ years of Roles in SAP as a Technical and/or Techno-Functional capacity, with an emphasis on post-go-live support and long term sustainability * Working in a fast-paced, multiple team (including offshore) environment. * Strong ability to Debug SAP Processes (particularly SD) to diagnosis process issues and recommend course of action to Functional or Technical Teams. * Experience with non-SAP System Integrations Warehouse Management, Customer Relationship Management. * Experience with SAP Product Integrations Concur, Commerce Cloud. * Ability to convey core SAP Concepts in multiple Functional Areas (particularly Supply Chain) to a technical and non-technical audience as well as propose comprehensive solutions to articulated issues Preferred Qualifications: * Knowledge of the Wholesale Distribution, Consumer Goods, Manufacturing, or a related industry. * Strong Knowledge of Sales & Distribution and Material Management areas * Development background in SAP Preferred to understand Enhancements, Interfaces, etc.
Appian Architect Location: Norwich Duration: 1 Year + Possible Extension Rate: £400pd to £600pd (Negotiable DOE) Salary: £100,000 + Benefits (Negotiable DOE) We are currently seeking an experienced Appian Architect to join our dynamic team. This role is ideal for someone who is passionate about driving end-to-end automation and optimizing business processes through high-level design and technology solutions. The Appian Architect will be instrumental in implementing, modifying, and designing new processes to enhance our operational efficiency and improve client satisfaction. Expert in Automation designing using Appian BPM and Appian RPA that includes integration with third party systems using Appian Smart Services, backlog refinement, Appian Story pointing Estimation, business process modelling and deployment. Expert in Appian delivery methodology including Initiate, Build, Release and Optimize. This role demands hands-on experience in Appian with in depth knowledge on Process Models, SAIL Interfaces, Web APIs, Sites, Process Model as a Service, Admin Console, Document Management and Integration Smart Services. Should be Appian Certified Lead Developer on recent Appian versions (L3 certification) Good to have prior experience/knowledge on Continuous Integration and Deployment model, Test Driven Development, Behavioural Driven Development and BFSI Domain knowledge Added advantage to have experience on automation of Appian support or BAU activities, Plugin developments, Appian server installations. Responsible for code reviews and contribute to Appian Center of Excellence (CoE) with new standards, guidelines and best practices Prior work experience in development of SOAP and Restful webservices and integration would be preferred. Over All IT Experience 10+ Years including other BPM tools like PEGA, Unqork, IBM BPM, Signavio, Open Text Appian Experience 5+ Years Key Responsibilities: Design and Implementation: Lead the development of high to low-level application designs. Implement end-to-end process automation using the Appian platform. Revise and refine existing processes and integrate new processes to meet business needs. Work closely with developers, product owners, and business analysts to ensure designs meet user requirements and are feasible within the Appian platform. Client Interaction and Design Methodology: Employ a client flows design methodology to ensure clarity and efficiency. Utilize tools such as Confluence and JIRA to manage designs, documentation, and project tracking. Communicate effectively with clients to capture detailed user stories and convert them into actionable design and development tasks. Collaboration and Leadership: Provide technical guidance and mentorship to development teams. Collaborate with product owners and business analysts to refine the product backlog and understand user stories in-depth. Ensure that all design and development activities align with client needs and company standards. Continuous Improvement: Stay abreast of the latest Appian features and best practices to ensure the use of up-to-date solutions. Propose and implement continuous improvement initiatives for development processes and design methodologies. Requirements: Certifications and Technical Skills: Must be an Appian Certified Lead Developer (Level 3). Proven experience in Appian architecture, design, and implementation. Strong familiarity with agile methodologies and experience using Confluence and JIRA. Experience: Minimum of 5 years of experience in Appian projects, with a strong background in process automation and systems integration. Demonstrated ability to lead complex projects from conception to implementation. Experience working directly with clients, developers, and business stakeholders. Personal Attributes: Excellent problem-solving skills and the ability to think analytically. Strong leadership skills and the ability to mentor and guide teams. Effective communication and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment.
26/04/2024
Project-based
Appian Architect Location: Norwich Duration: 1 Year + Possible Extension Rate: £400pd to £600pd (Negotiable DOE) Salary: £100,000 + Benefits (Negotiable DOE) We are currently seeking an experienced Appian Architect to join our dynamic team. This role is ideal for someone who is passionate about driving end-to-end automation and optimizing business processes through high-level design and technology solutions. The Appian Architect will be instrumental in implementing, modifying, and designing new processes to enhance our operational efficiency and improve client satisfaction. Expert in Automation designing using Appian BPM and Appian RPA that includes integration with third party systems using Appian Smart Services, backlog refinement, Appian Story pointing Estimation, business process modelling and deployment. Expert in Appian delivery methodology including Initiate, Build, Release and Optimize. This role demands hands-on experience in Appian with in depth knowledge on Process Models, SAIL Interfaces, Web APIs, Sites, Process Model as a Service, Admin Console, Document Management and Integration Smart Services. Should be Appian Certified Lead Developer on recent Appian versions (L3 certification) Good to have prior experience/knowledge on Continuous Integration and Deployment model, Test Driven Development, Behavioural Driven Development and BFSI Domain knowledge Added advantage to have experience on automation of Appian support or BAU activities, Plugin developments, Appian server installations. Responsible for code reviews and contribute to Appian Center of Excellence (CoE) with new standards, guidelines and best practices Prior work experience in development of SOAP and Restful webservices and integration would be preferred. Over All IT Experience 10+ Years including other BPM tools like PEGA, Unqork, IBM BPM, Signavio, Open Text Appian Experience 5+ Years Key Responsibilities: Design and Implementation: Lead the development of high to low-level application designs. Implement end-to-end process automation using the Appian platform. Revise and refine existing processes and integrate new processes to meet business needs. Work closely with developers, product owners, and business analysts to ensure designs meet user requirements and are feasible within the Appian platform. Client Interaction and Design Methodology: Employ a client flows design methodology to ensure clarity and efficiency. Utilize tools such as Confluence and JIRA to manage designs, documentation, and project tracking. Communicate effectively with clients to capture detailed user stories and convert them into actionable design and development tasks. Collaboration and Leadership: Provide technical guidance and mentorship to development teams. Collaborate with product owners and business analysts to refine the product backlog and understand user stories in-depth. Ensure that all design and development activities align with client needs and company standards. Continuous Improvement: Stay abreast of the latest Appian features and best practices to ensure the use of up-to-date solutions. Propose and implement continuous improvement initiatives for development processes and design methodologies. Requirements: Certifications and Technical Skills: Must be an Appian Certified Lead Developer (Level 3). Proven experience in Appian architecture, design, and implementation. Strong familiarity with agile methodologies and experience using Confluence and JIRA. Experience: Minimum of 5 years of experience in Appian projects, with a strong background in process automation and systems integration. Demonstrated ability to lead complex projects from conception to implementation. Experience working directly with clients, developers, and business stakeholders. Personal Attributes: Excellent problem-solving skills and the ability to think analytically. Strong leadership skills and the ability to mentor and guide teams. Effective communication and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment.
People Source Consulting Ltd
Antrim, County Antrim
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
26/04/2024
Full time
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Java Software Engineer (Developer Programmer Java Python Automation Big Data AWS GCP SQL Data Governance Finance Trading Contract Contractor Consultant London Financial Services Banking Remote Working AWS Trading Cloud Projects) required by our financial services client in Dublin, Ireland. You MUST have the following: Strong experience as a Java Software Engineer/Developer/Programmer Good familiarity with CI/CD automation Experience in large-scale enterprise data environments AWS or GCP Strong database knowledge The following is DESIRABLE, not essential: Finance Data governance Python Role: Java Software Engineer (Developer Programmer Java Python Automation Big Data AWS GCP SQL Data Governance Finance Trading Contract Contractor Consultant London Financial Services Banking Remote Working AWS Trading Cloud Projects) required by our financial services client in Dublin, Ireland. You will join a central data governance team that is only 12 months old, 4 people, and sits within a company of 1000. You will be tasked with defining, designing and implementing the automation processes that allow the data governance team to function. Currently, the team comprises analysts who are on the more functional side of data governance. You will have the complete responsibility of the technical aspect of the team. The environment is AWS based and you will have the choice of working in Java or Python or both. On the automation side, other teams are working with ArgoCD and GitHub Actions but you will have the freedom to choose the most appropriate. This role is 100% remote but you will need to work roughly around UK hours. You will also have to be based in Ireland. This will likely begin as a 12 month contract and continue long-term. Duration: 12-24 months Rate: €300- 450/day
26/04/2024
Project-based
Java Software Engineer (Developer Programmer Java Python Automation Big Data AWS GCP SQL Data Governance Finance Trading Contract Contractor Consultant London Financial Services Banking Remote Working AWS Trading Cloud Projects) required by our financial services client in Dublin, Ireland. You MUST have the following: Strong experience as a Java Software Engineer/Developer/Programmer Good familiarity with CI/CD automation Experience in large-scale enterprise data environments AWS or GCP Strong database knowledge The following is DESIRABLE, not essential: Finance Data governance Python Role: Java Software Engineer (Developer Programmer Java Python Automation Big Data AWS GCP SQL Data Governance Finance Trading Contract Contractor Consultant London Financial Services Banking Remote Working AWS Trading Cloud Projects) required by our financial services client in Dublin, Ireland. You will join a central data governance team that is only 12 months old, 4 people, and sits within a company of 1000. You will be tasked with defining, designing and implementing the automation processes that allow the data governance team to function. Currently, the team comprises analysts who are on the more functional side of data governance. You will have the complete responsibility of the technical aspect of the team. The environment is AWS based and you will have the choice of working in Java or Python or both. On the automation side, other teams are working with ArgoCD and GitHub Actions but you will have the freedom to choose the most appropriate. This role is 100% remote but you will need to work roughly around UK hours. You will also have to be based in Ireland. This will likely begin as a 12 month contract and continue long-term. Duration: 12-24 months Rate: €300- 450/day
D365 Developer, Banking, London, 6 month Contract, Inside IR35, 4 days a week onsite Are you ready for an exciting 6-month challenge? We're seeking a skilled D365 Developer to join our team. In this role, you'll be at the forefront of designing, customizing, and implementing solutions within the Dynamics 365/Power platform. What's in It for You? - Challenging Work: Dive into the heart of innovation as you craft solutions that seamlessly integrate with D365. - Collaboration: Work closely with business analysts and system administrators to translate requirements into technical designs. - Coding Magic: Use C# and JavaScript to develop and modify code, addressing specific business needs. - Customization Skills: Customize entities, forms, workflows, and plugins within the D365 environment. - Power Up: Explore the Microsoft Power Platform suite, including Power Apps, Power Automate, Power BI, and Power Virtual Agents. - Quality Assurance: Troubleshoot, test, and ensure scalable, secure, and maintainable solutions. - Stay Ahead: Keep up with the latest D365 features for innovative solutions. Who Are We Looking For? - A proven D365 Developer experienced with the Power Platform. - Fluent in C# and JavaScript. - Skilled in customizing D365 components. - Familiar with Power Apps, Power Automate, Power BI, and Power Virtual Agents. - Proficient in Datamodelling and database concepts. - Capable of integrating Power Platform solutions with other systems. Why Join Us? - We are notorious for our culture of getting things done, a company where attitude and ambition are just as important as qualifications and experience - Four days a week, with one remote day
26/04/2024
Project-based
D365 Developer, Banking, London, 6 month Contract, Inside IR35, 4 days a week onsite Are you ready for an exciting 6-month challenge? We're seeking a skilled D365 Developer to join our team. In this role, you'll be at the forefront of designing, customizing, and implementing solutions within the Dynamics 365/Power platform. What's in It for You? - Challenging Work: Dive into the heart of innovation as you craft solutions that seamlessly integrate with D365. - Collaboration: Work closely with business analysts and system administrators to translate requirements into technical designs. - Coding Magic: Use C# and JavaScript to develop and modify code, addressing specific business needs. - Customization Skills: Customize entities, forms, workflows, and plugins within the D365 environment. - Power Up: Explore the Microsoft Power Platform suite, including Power Apps, Power Automate, Power BI, and Power Virtual Agents. - Quality Assurance: Troubleshoot, test, and ensure scalable, secure, and maintainable solutions. - Stay Ahead: Keep up with the latest D365 features for innovative solutions. Who Are We Looking For? - A proven D365 Developer experienced with the Power Platform. - Fluent in C# and JavaScript. - Skilled in customizing D365 components. - Familiar with Power Apps, Power Automate, Power BI, and Power Virtual Agents. - Proficient in Datamodelling and database concepts. - Capable of integrating Power Platform solutions with other systems. Why Join Us? - We are notorious for our culture of getting things done, a company where attitude and ambition are just as important as qualifications and experience - Four days a week, with one remote day
Service Desk Team Leader South Tyneside £32,000 per annum + On-call Shift Allowance Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritization, assignment, and resolution, to meet service level agreements (SLAs) and minimize downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimize productivity and collaboration across the organization. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Full time
Service Desk Team Leader South Tyneside £32,000 per annum + On-call Shift Allowance Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritization, assignment, and resolution, to meet service level agreements (SLAs) and minimize downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimize productivity and collaboration across the organization. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Technical Analyst (MS Dynamics 365 CRM) Up to 55k 2 Days in Manchester per week Industry Leading Business (Risk management & Consultancy Solutions) Summary My client is seeking a Technical Analyst (Dynamics CRM) to join their team. The company have grown significantly through acquisitions, and as they integrate multiple new businesses, the Technical Analyst will play a pivotal role in the deployment and rollout of Dynamics CRM across the organisation. The role entails a unique blend of business engagement and technical responsibilities. Key Responsibilities: Strong working experience with MS Dynamics 365 - Technical experience required. Proficiency in extracting raw data from the system and correlating it to identify discrepancies or inaccuracies, with advanced skills in Excel. Ability to analyse processes within the CRM system and troubleshoot to determine the root causes of issues. Proficient in interrogating the Back End of the system, including understanding how forms are built, identifying field names, uncovering hidden fields, and comprehending processes within the system. Thorough understanding of business workflows that occur behind the scenes in CRM systems. Outstanding communication skills with a proven ability to work directly with clients of the business to build and maintain relationships. Experience gathering business requirements from both internal and external employees to ensure alignment between business needs and system capabilities.
26/04/2024
Full time
Technical Analyst (MS Dynamics 365 CRM) Up to 55k 2 Days in Manchester per week Industry Leading Business (Risk management & Consultancy Solutions) Summary My client is seeking a Technical Analyst (Dynamics CRM) to join their team. The company have grown significantly through acquisitions, and as they integrate multiple new businesses, the Technical Analyst will play a pivotal role in the deployment and rollout of Dynamics CRM across the organisation. The role entails a unique blend of business engagement and technical responsibilities. Key Responsibilities: Strong working experience with MS Dynamics 365 - Technical experience required. Proficiency in extracting raw data from the system and correlating it to identify discrepancies or inaccuracies, with advanced skills in Excel. Ability to analyse processes within the CRM system and troubleshoot to determine the root causes of issues. Proficient in interrogating the Back End of the system, including understanding how forms are built, identifying field names, uncovering hidden fields, and comprehending processes within the system. Thorough understanding of business workflows that occur behind the scenes in CRM systems. Outstanding communication skills with a proven ability to work directly with clients of the business to build and maintain relationships. Experience gathering business requirements from both internal and external employees to ensure alignment between business needs and system capabilities.
Citrix Analyst - IAC - Citrix - Azure - London My client, a city based Investment Management firm, are looking for a Citrix Analyst to join them on a permanent basis. This role will join their Technology team and work across supporting their Citrix environment and architecture. You will work with the Technology team to deliver business solutions and new application deployments. Providing 3rd line technical support to the business and troubleshooting issues. Key requirements: Experience supporting Citrix products (XenDesktop, XenApp, Citrix Cloud DaaS) Experience with Azure (Azure Virtual Desktop, Azure Cloud, Azure DevOps Server) Terraform Windows 10 and Windows Servers Zscaler Experience working in Financial Services or a highly regulated industry is desirable. This is a great opportunity to join a growing team at a reputable Investment Management organisation.
26/04/2024
Full time
Citrix Analyst - IAC - Citrix - Azure - London My client, a city based Investment Management firm, are looking for a Citrix Analyst to join them on a permanent basis. This role will join their Technology team and work across supporting their Citrix environment and architecture. You will work with the Technology team to deliver business solutions and new application deployments. Providing 3rd line technical support to the business and troubleshooting issues. Key requirements: Experience supporting Citrix products (XenDesktop, XenApp, Citrix Cloud DaaS) Experience with Azure (Azure Virtual Desktop, Azure Cloud, Azure DevOps Server) Terraform Windows 10 and Windows Servers Zscaler Experience working in Financial Services or a highly regulated industry is desirable. This is a great opportunity to join a growing team at a reputable Investment Management organisation.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
25/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
25/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
Request Technology - Craig Johnson
Washington, Washington DC
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
25/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
Key Accountabilities Lead the creation, development, and management of OTSNs risk assessment frameworks and principles to support the cyber security decision making processes within ET. Provide expert technical support for the risk assessment of vulnerabilities and deviations from the target state including agreeing mitigating actions within agreed delegated authority. Support the development of cyber security policies and specifications to reduce risk. Improve organisational cyber security maturity and support compliance with the NIS Regulation for the OTSN by managing OTSN registers in line with our risk appetite. Support the business to understand cyber security requirements for OTSN through engagement with projects and design teams on OTSN risks. Support the business to understand cyber security risks through appropriate reporting and communication of current risks and vulnerabilities. Influence security and resilience strategies to accelerate cyber security risk reduction. Support the optimisation of OTSN management strategies in the long-term interests of consumers. Experience Relevant experience risk reporting including leading teams of risk analysts and/or project management. Strong data analytical skills and excellent written and communication skills with the ability to interface comfortably with senior stakeholders. Strong investigation and problem-solving skills, demonstrating autonomy and initiative. Proactive with the ability to work under tight deadline pressures across multiple workstreams. Sound understanding and proven experience of IEC 62443, ISO27000, NIST CSF and audit processes. Experience of introducing changes to specifications or policies that apply to a technical audience. Extensive experience communicating difficult and standard issues associated with areas of expertise in a clear and concise manner both verbally & in writing. Eager to develop their business and technical skills, you will be comfortable breaking new ground and changing the way the business makes decisions. Technical or Specialist Technical understanding of the LAN/WAN Networks and Operational Technology (OT). Detailed understanding of how cyber security risks can manifest within networks, devices, and systems. Understanding of asset management principles, including risk management, decision making, planning, asset life cycle and asset data/information. Experience of using and developing decision making frameworks and tools including economic assessments (NPV, CBA) and whole life asset assessments (WLV) Familiarity with international standards related to cyber security including IEC62443 and IEC62351 Commensurate experience with O365, including excel and preferable Power BI. Experience with MITRE ATT&CK desirable, preferably MITRE ICS.
25/04/2024
Full time
Key Accountabilities Lead the creation, development, and management of OTSNs risk assessment frameworks and principles to support the cyber security decision making processes within ET. Provide expert technical support for the risk assessment of vulnerabilities and deviations from the target state including agreeing mitigating actions within agreed delegated authority. Support the development of cyber security policies and specifications to reduce risk. Improve organisational cyber security maturity and support compliance with the NIS Regulation for the OTSN by managing OTSN registers in line with our risk appetite. Support the business to understand cyber security requirements for OTSN through engagement with projects and design teams on OTSN risks. Support the business to understand cyber security risks through appropriate reporting and communication of current risks and vulnerabilities. Influence security and resilience strategies to accelerate cyber security risk reduction. Support the optimisation of OTSN management strategies in the long-term interests of consumers. Experience Relevant experience risk reporting including leading teams of risk analysts and/or project management. Strong data analytical skills and excellent written and communication skills with the ability to interface comfortably with senior stakeholders. Strong investigation and problem-solving skills, demonstrating autonomy and initiative. Proactive with the ability to work under tight deadline pressures across multiple workstreams. Sound understanding and proven experience of IEC 62443, ISO27000, NIST CSF and audit processes. Experience of introducing changes to specifications or policies that apply to a technical audience. Extensive experience communicating difficult and standard issues associated with areas of expertise in a clear and concise manner both verbally & in writing. Eager to develop their business and technical skills, you will be comfortable breaking new ground and changing the way the business makes decisions. Technical or Specialist Technical understanding of the LAN/WAN Networks and Operational Technology (OT). Detailed understanding of how cyber security risks can manifest within networks, devices, and systems. Understanding of asset management principles, including risk management, decision making, planning, asset life cycle and asset data/information. Experience of using and developing decision making frameworks and tools including economic assessments (NPV, CBA) and whole life asset assessments (WLV) Familiarity with international standards related to cyber security including IEC62443 and IEC62351 Commensurate experience with O365, including excel and preferable Power BI. Experience with MITRE ATT&CK desirable, preferably MITRE ICS.
Job Title : Service Desk Analyst - First Line Support Location : York Salary : £26,000 Role Overview We're seeking a Service Desk Analyst to manage user queries and technical incidents. This position involves monitoring systems, prioritizing and resolving incidents, and providing support via phone, email, or VPN. Responsibilities Address first and second-level user queries. Monitor systems and service status. Respond promptly to incidents. Deliver support through various channels. Requirements IT background with experience in technical support. Excellent communication and customer service skills. Ability to work independently and in a team. Full driving license and York-based. Preferred Skills Experience with platforms like Microsoft Windows, Active Directory, and Service Desk tools. Knowledge of data center technologies and security services. Benefits Competitive salary of £26,000. Opportunities for career growth. Supportive work environment.
25/04/2024
Full time
Job Title : Service Desk Analyst - First Line Support Location : York Salary : £26,000 Role Overview We're seeking a Service Desk Analyst to manage user queries and technical incidents. This position involves monitoring systems, prioritizing and resolving incidents, and providing support via phone, email, or VPN. Responsibilities Address first and second-level user queries. Monitor systems and service status. Respond promptly to incidents. Deliver support through various channels. Requirements IT background with experience in technical support. Excellent communication and customer service skills. Ability to work independently and in a team. Full driving license and York-based. Preferred Skills Experience with platforms like Microsoft Windows, Active Directory, and Service Desk tools. Knowledge of data center technologies and security services. Benefits Competitive salary of £26,000. Opportunities for career growth. Supportive work environment.
Senior SAP Analyst - Manufacturing My client is seeking a diligent and highly skilled Senior SAP Analyst - PL2P, to join our Technology team. The successful candidate will play a key role in maintaining and developing our client SAP environment and systems. Client Details Senior SAP Analyst - Manufacturing This organisation is a well-established and respected entity within the Manufacturing/Production industry. With a team of over 500 employees, they have a significant presence in their sector and are renowned for their commitment to quality and innovation. Description Senior SAP Analyst - Manufacturing Manage and maintain the SAP environment and systems Design and implement SAP solutions to enhance business operations Provide technical support and training to other team members Collaborate with stakeholders to understand business requirements Ensure SAP system compliance with company policies and standards Conduct regular system audits and analyses Document and keep records of system configurations and changes Work on multiple projects simultaneously while meeting deadlines Profile Senior SAP Analyst - Manufacturing A successful SAP Analyst - Pl2P should have: A solid understanding of SAP systems and their application in the Manufacturing/Production industries. Proficiency in system management and maintenance. Experience of supporting core SAP modules PP, MM, PTP, SD module users. Experience of SAP ECC 6.0 ideally in a manufacturing environment. Resilient, able to work to tight deadlines and manage multiple stakeholders. Strong communication and collaboration skills, with experience working closely with cross-functional teams. Analytical thinker with ability to solve problems and seek support/help when needed. Experience of supporting WM/MM module users. A degree in Computer Science, Information Technology, or a related field. Job Offer Senior SAP Analyst - Manufacturing An attractive salary range of £75,000 - £85,000 per year. Car allowance of £6,000 annually Management bonus of up to 10% of ABS Private Medical Cover Single Cover + 50% family A welcoming and innovative company culture We encourage all capable candidates to apply for this exciting opportunity.
25/04/2024
Full time
Senior SAP Analyst - Manufacturing My client is seeking a diligent and highly skilled Senior SAP Analyst - PL2P, to join our Technology team. The successful candidate will play a key role in maintaining and developing our client SAP environment and systems. Client Details Senior SAP Analyst - Manufacturing This organisation is a well-established and respected entity within the Manufacturing/Production industry. With a team of over 500 employees, they have a significant presence in their sector and are renowned for their commitment to quality and innovation. Description Senior SAP Analyst - Manufacturing Manage and maintain the SAP environment and systems Design and implement SAP solutions to enhance business operations Provide technical support and training to other team members Collaborate with stakeholders to understand business requirements Ensure SAP system compliance with company policies and standards Conduct regular system audits and analyses Document and keep records of system configurations and changes Work on multiple projects simultaneously while meeting deadlines Profile Senior SAP Analyst - Manufacturing A successful SAP Analyst - Pl2P should have: A solid understanding of SAP systems and their application in the Manufacturing/Production industries. Proficiency in system management and maintenance. Experience of supporting core SAP modules PP, MM, PTP, SD module users. Experience of SAP ECC 6.0 ideally in a manufacturing environment. Resilient, able to work to tight deadlines and manage multiple stakeholders. Strong communication and collaboration skills, with experience working closely with cross-functional teams. Analytical thinker with ability to solve problems and seek support/help when needed. Experience of supporting WM/MM module users. A degree in Computer Science, Information Technology, or a related field. Job Offer Senior SAP Analyst - Manufacturing An attractive salary range of £75,000 - £85,000 per year. Car allowance of £6,000 annually Management bonus of up to 10% of ABS Private Medical Cover Single Cover + 50% family A welcoming and innovative company culture We encourage all capable candidates to apply for this exciting opportunity.
Customer/CRM Engineer £75,000 - £85,000 London or Hampshire *2 days in the office per month.* A leading UK retailer are looking for a CRM Engineer/CDP Manager to join their growing transformation team in London or Hampshire. You will be very aware of this iconic retail brand and I am sure you would have purchased their products before! They are going through an exciting digital transformation and are investing heavily into their Marketing and Customer teams. The CRM Engineer will sit in the wider CRM & Loyalty team. You will be responsible for best practice on the CDP and will design and build customer segments/attributes within the tool. You will also maintain the CDP and ensure that it remains well organized. You will also work closely with the Data Science and Analytics teams. You will need strong SQL skills for this role - so please only apply is you have this. Responsibilities Drive awareness and understanding of the capability of the CDP and enable the business to utilize it within CRM and Performance Build CRM data attributes/segments in to the required specification for CRM Collaborate with Product Owners to support to achieving objectives, utilising their specialist knowledge Collaborate with CRM Managers and Data Analysts in the upfront planning of a CRM programme Have expert knowledge on the range of customer data sources (web data, mobile app data, sales data, geo-location data etc) Have a deep understanding of data capabilities and educate the wider marketing team Experince Strong knowledge and experience using a CDP Experience in a CDP/Data Manager position Ability to explain technical concepts to a non-tech audience Experience working closely with data analytics teams Strong SQL experience Ideally educated to degree level Worked with CRM teams
25/04/2024
Full time
Customer/CRM Engineer £75,000 - £85,000 London or Hampshire *2 days in the office per month.* A leading UK retailer are looking for a CRM Engineer/CDP Manager to join their growing transformation team in London or Hampshire. You will be very aware of this iconic retail brand and I am sure you would have purchased their products before! They are going through an exciting digital transformation and are investing heavily into their Marketing and Customer teams. The CRM Engineer will sit in the wider CRM & Loyalty team. You will be responsible for best practice on the CDP and will design and build customer segments/attributes within the tool. You will also maintain the CDP and ensure that it remains well organized. You will also work closely with the Data Science and Analytics teams. You will need strong SQL skills for this role - so please only apply is you have this. Responsibilities Drive awareness and understanding of the capability of the CDP and enable the business to utilize it within CRM and Performance Build CRM data attributes/segments in to the required specification for CRM Collaborate with Product Owners to support to achieving objectives, utilising their specialist knowledge Collaborate with CRM Managers and Data Analysts in the upfront planning of a CRM programme Have expert knowledge on the range of customer data sources (web data, mobile app data, sales data, geo-location data etc) Have a deep understanding of data capabilities and educate the wider marketing team Experince Strong knowledge and experience using a CDP Experience in a CDP/Data Manager position Ability to explain technical concepts to a non-tech audience Experience working closely with data analytics teams Strong SQL experience Ideally educated to degree level Worked with CRM teams
Concur Developer My Yorkshire based client is looking to recruit a Developer/Analyst with proven expertise in Concur. Taking ownership of the day to day administration and system related processes for the Concur expense and invoice system, the Developer/Analyst will handle functional, administrative and technical support aspects of the Concur system. Within this role, the Concur Analyst Developer will: Assist with project work and country implementations Demonstrate technical and functional knowledge of the Concur system to perform administrative tasks, configure audit rules, general ledger account changes and system extracts Provide best practice advice Investigate system issues and testing fixes liaising with the SAP support teams accordingly Liaise with third party suppliers Investigate and troubleshoot system issues, mitigating risk Perform regular system healthchecks Advise, guide and train users regarding system functionality. Run detailed reports within the Concur Cognos Reporting Tool Technically, the Concur Developer will possess the following: Proven understanding of Concur - Accounts Payables, Invoice Management, Expense Management and Legal Billing processes. Proven knowledge of ERP - ideally SAP S/4 Hana Experience of Microsoft SQL Databases, IT Group policies and ServiceNow Knowledge of Master Data, contract and processing, pricing and billing. In return, you will be offered an attractive salary and benefits package
25/04/2024
Full time
Concur Developer My Yorkshire based client is looking to recruit a Developer/Analyst with proven expertise in Concur. Taking ownership of the day to day administration and system related processes for the Concur expense and invoice system, the Developer/Analyst will handle functional, administrative and technical support aspects of the Concur system. Within this role, the Concur Analyst Developer will: Assist with project work and country implementations Demonstrate technical and functional knowledge of the Concur system to perform administrative tasks, configure audit rules, general ledger account changes and system extracts Provide best practice advice Investigate system issues and testing fixes liaising with the SAP support teams accordingly Liaise with third party suppliers Investigate and troubleshoot system issues, mitigating risk Perform regular system healthchecks Advise, guide and train users regarding system functionality. Run detailed reports within the Concur Cognos Reporting Tool Technically, the Concur Developer will possess the following: Proven understanding of Concur - Accounts Payables, Invoice Management, Expense Management and Legal Billing processes. Proven knowledge of ERP - ideally SAP S/4 Hana Experience of Microsoft SQL Databases, IT Group policies and ServiceNow Knowledge of Master Data, contract and processing, pricing and billing. In return, you will be offered an attractive salary and benefits package