Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
13/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
13/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Request Technology - Craig Johnson
Boston, Massachusetts
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
13/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Request Technology - Craig Johnson
Salt Lake City, Utah
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
13/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Your new role You will provide first-level support by handling incoming queries and help requests from end users. You will assist via email or phone, following request fulfillment and incident management processes. You will troubleshoot technical issues related to Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and other IT systems or hardware (Tier 1 & 2). Your new company Our client is a logistics company - they plan, implement, and control the movement and storage of goods, within a supply chain. This company handles various supply chain functions, depending on their clients' logistical needs. They manage the behind-the-scenes work of moving goods efficiently and cost-effectively. What you'll need to succeed A couple of years of experience working as an IT Service Desk Analyst, Skills in using a ticketing system (for example ServiceNow or ZenDesk), Excellent communication skills in order to support users both remotely and face-to-face, Active Directory and Office 365 skills, Proactive approach to work, excellent work ethics and reliability. What you'll get in return You will be offered a temporary-to-permanent contract working fully on-site (5 days a week in Bootle). The role will offer £150 per day payed via an umbrella company. What is more, this company will offer you training and career progression opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
13/05/2024
Your new role You will provide first-level support by handling incoming queries and help requests from end users. You will assist via email or phone, following request fulfillment and incident management processes. You will troubleshoot technical issues related to Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and other IT systems or hardware (Tier 1 & 2). Your new company Our client is a logistics company - they plan, implement, and control the movement and storage of goods, within a supply chain. This company handles various supply chain functions, depending on their clients' logistical needs. They manage the behind-the-scenes work of moving goods efficiently and cost-effectively. What you'll need to succeed A couple of years of experience working as an IT Service Desk Analyst, Skills in using a ticketing system (for example ServiceNow or ZenDesk), Excellent communication skills in order to support users both remotely and face-to-face, Active Directory and Office 365 skills, Proactive approach to work, excellent work ethics and reliability. What you'll get in return You will be offered a temporary-to-permanent contract working fully on-site (5 days a week in Bootle). The role will offer £150 per day payed via an umbrella company. What is more, this company will offer you training and career progression opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
1st LINE IT SUPPORTMULTIPLE 3 MONTH CONTRACTS HYBRID WORKING - SHIFT PATTERNS YORK HQ DAY RATE - UP TO £140.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 1st Line IT Support Candidates to be hired on an initial 3 Month Contract for a York Based Company. These roles can be worked on a Hybrid Basis - initially 3 days Office and 2 from Home and after a short Probation period - this can be reversed, giving you 3 days per week from Home. There will also be some weekend work required - which will be shared equally within the Team on a Rota Basis. What you'll need to succeed Candidates will ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software and peripheral troubleshooting and support. Active Directory administration. Excellent Customer Service Microsoft Office 2016 troubleshooting and support. What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is up to £140.00 - UMB Co (Inside IR35). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
13/05/2024
Project-based
1st LINE IT SUPPORTMULTIPLE 3 MONTH CONTRACTS HYBRID WORKING - SHIFT PATTERNS YORK HQ DAY RATE - UP TO £140.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 1st Line IT Support Candidates to be hired on an initial 3 Month Contract for a York Based Company. These roles can be worked on a Hybrid Basis - initially 3 days Office and 2 from Home and after a short Probation period - this can be reversed, giving you 3 days per week from Home. There will also be some weekend work required - which will be shared equally within the Team on a Rota Basis. What you'll need to succeed Candidates will ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software and peripheral troubleshooting and support. Active Directory administration. Excellent Customer Service Microsoft Office 2016 troubleshooting and support. What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is up to £140.00 - UMB Co (Inside IR35). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Role: Associate Product Specialist Type: Permanent Salary: £35,000 - £38,000 Location: Remote iO Associates are excited to be working with an award-winning, cutting-edge, software company that are revolutionising the healthcare industry. Their unique technology empowers healthcare providers to deliver more efficient and effective care. As a fast-growing business with new Products and services being added continually, we are looking for enthusiastic and passionate people to join the team and assist with the development of the Products. You will work closely with the Product Manager to help streamline internal processes, create consistency, and increase efficiencies across the Product areas. Responsibilities: Collaborate with the Principal Product Manager to identify value to customers and make innovative recommendations based on this Maintain a structured backlog of feature ideas based on deep insights into user and client needs Assist in understanding product development scope, time-to-market, cost, and quality considerations Conduct thorough market research to inform roadmap and product development decisions Effectively communicate the value of solutions to internal and external stakeholders Write clear tickets to convey user needs and acceptance criteria for efficient development Keep documentation up to date and refined as necessary Track and analyse key data and metrics for engineering and senior leadership Provide product support and act as a primary point of contact for enquiries and tickets Support client liaison activities both pre and post-sales. Stay updated on industry best practices and trends in product management. Skills: Excellent communication skills both written and verbal Ability to work with all levels of the organisation Methodical and able to prioritise workload effectively Desirable: NHS/Health-tech background A technical degree or similar background Marketing experience Pre-sales experience Interest in STEM subjects Benefits: 25 days of annual leave plus bank holidays 10% discretionary bonus scheme Private medical insurance and group life cover Workplace pension with a 5% company contribution Salary sacrifice scheme Company social events Opportunities for career progression with access to training and cutting-edge technology If you're a good communicator and ready to embark on an exciting journey in product development, with the eagerness to learn, I'd love to hear from you. Please respond with an up-to-date CV. I look forward to hearing from you!
13/05/2024
Full time
Role: Associate Product Specialist Type: Permanent Salary: £35,000 - £38,000 Location: Remote iO Associates are excited to be working with an award-winning, cutting-edge, software company that are revolutionising the healthcare industry. Their unique technology empowers healthcare providers to deliver more efficient and effective care. As a fast-growing business with new Products and services being added continually, we are looking for enthusiastic and passionate people to join the team and assist with the development of the Products. You will work closely with the Product Manager to help streamline internal processes, create consistency, and increase efficiencies across the Product areas. Responsibilities: Collaborate with the Principal Product Manager to identify value to customers and make innovative recommendations based on this Maintain a structured backlog of feature ideas based on deep insights into user and client needs Assist in understanding product development scope, time-to-market, cost, and quality considerations Conduct thorough market research to inform roadmap and product development decisions Effectively communicate the value of solutions to internal and external stakeholders Write clear tickets to convey user needs and acceptance criteria for efficient development Keep documentation up to date and refined as necessary Track and analyse key data and metrics for engineering and senior leadership Provide product support and act as a primary point of contact for enquiries and tickets Support client liaison activities both pre and post-sales. Stay updated on industry best practices and trends in product management. Skills: Excellent communication skills both written and verbal Ability to work with all levels of the organisation Methodical and able to prioritise workload effectively Desirable: NHS/Health-tech background A technical degree or similar background Marketing experience Pre-sales experience Interest in STEM subjects Benefits: 25 days of annual leave plus bank holidays 10% discretionary bonus scheme Private medical insurance and group life cover Workplace pension with a 5% company contribution Salary sacrifice scheme Company social events Opportunities for career progression with access to training and cutting-edge technology If you're a good communicator and ready to embark on an exciting journey in product development, with the eagerness to learn, I'd love to hear from you. Please respond with an up-to-date CV. I look forward to hearing from you!
Are you looking to make a breakthrough in your tech career? If you're interested in taking a deep dive into a broad range of technologies with a well-structured training plan to ensure your progression this opportunity could be for you! Plenty of avenues with later potential to become a specialist in a desired area. Detailed training development plans Work with the latest technologies (you won't find any NT/2003 Servers here!) Shadow senior engineers to support your development further. Training & Exams funded. And much more .! - Stil interested? - Find out further details below. The Role: Resolving issues wherever possible as the first point of contact. Develop strong working relationships with Internal and External users when resolving issues with a friendly professional approach. Use your initiative when troubleshooting issues. Maintain clear communications with users and team members. Ability to work out of hours (12-hour shifts) across a 4 on 4 off rota. Technical Experience: Exposure to supporting Windows, Mac or Linux OS Active Directory Windows Server Exchange - Office 365 OneDrive, Teams, SharePoint What I'm looking for is someone with hunger and determination to learn quickly who will use any opportunity to upskill further. You'll be working closely with like-minded individuals alongside leadership and experienced engineers to make all of the above possible. Apply now!
13/05/2024
Full time
Are you looking to make a breakthrough in your tech career? If you're interested in taking a deep dive into a broad range of technologies with a well-structured training plan to ensure your progression this opportunity could be for you! Plenty of avenues with later potential to become a specialist in a desired area. Detailed training development plans Work with the latest technologies (you won't find any NT/2003 Servers here!) Shadow senior engineers to support your development further. Training & Exams funded. And much more .! - Stil interested? - Find out further details below. The Role: Resolving issues wherever possible as the first point of contact. Develop strong working relationships with Internal and External users when resolving issues with a friendly professional approach. Use your initiative when troubleshooting issues. Maintain clear communications with users and team members. Ability to work out of hours (12-hour shifts) across a 4 on 4 off rota. Technical Experience: Exposure to supporting Windows, Mac or Linux OS Active Directory Windows Server Exchange - Office 365 OneDrive, Teams, SharePoint What I'm looking for is someone with hunger and determination to learn quickly who will use any opportunity to upskill further. You'll be working closely with like-minded individuals alongside leadership and experienced engineers to make all of the above possible. Apply now!
Summary: This position is expected to manage and/or support initiatives for continuous improvement in current and future CargoWise modules and projects as determined by the company. The successful candidate for this role will take ownership of the development and deployment of these projects, communicate on progress, and meet deadlines as decided by the company. This position is critical to the continued efficient use of our CargoWise operating system. Responsibilities: Help develop project plans for assigned projects Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project Support implementation of new features and training with roll out Handle multiple projects simultaneously, meeting deadlines Analyze project data & risk, report findings, and propose solutions Provide administrative support as needed Work on tight deadlines and changing priorities Ensure stakeholder views are managed toward the best solution Work independently and as part of a team CargoWise documentation Requirements: Minimum 2 years CargoWise Experience 2 years of SQL Back End/data base skills 2 years of workflows programming and debugging. 2 years of experience with creating and modifying documents within Cargowise. 2 years of experience of Air & Ocean Import/Export Preferred skills Excellent Communication & listening skills Planning & time management skills Deadline management Prioritization Intermediate proficiency in Microsoft Excel
11/05/2024
Full time
Summary: This position is expected to manage and/or support initiatives for continuous improvement in current and future CargoWise modules and projects as determined by the company. The successful candidate for this role will take ownership of the development and deployment of these projects, communicate on progress, and meet deadlines as decided by the company. This position is critical to the continued efficient use of our CargoWise operating system. Responsibilities: Help develop project plans for assigned projects Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project Support implementation of new features and training with roll out Handle multiple projects simultaneously, meeting deadlines Analyze project data & risk, report findings, and propose solutions Provide administrative support as needed Work on tight deadlines and changing priorities Ensure stakeholder views are managed toward the best solution Work independently and as part of a team CargoWise documentation Requirements: Minimum 2 years CargoWise Experience 2 years of SQL Back End/data base skills 2 years of workflows programming and debugging. 2 years of experience with creating and modifying documents within Cargowise. 2 years of experience of Air & Ocean Import/Export Preferred skills Excellent Communication & listening skills Planning & time management skills Deadline management Prioritization Intermediate proficiency in Microsoft Excel
We are currently looking on behalf of one of our important clients for a German Speaking QMS Application Specialist (Medical Device Sector). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Administrate a QMS Application. Act as a contact point for internal customers, specialist departments & expert external consultants. Coordinate between internal departments, IT & external service providers. Identify potential for improvement, definition of requirements & prioritization. Evaluate, implement & document changes in the system (eg workflows, user interface, reporting). Lead the change board as needed. Provide 2nd level support when necessary. Prepare training materials & implement training courses for various stakeholder groups. Support the implementation of the application in other application areas. Your Skills: At least 3 years of professional experience in Quality or Process management within the Medical Technology &/or Pharmaceutical industries. Experienced in IT Cloud Applications & their functionality. Ideally experienced with TrackWise Digital (or Salesforce). Any experience in dealing with Computer Systems requiring Validation is considered advantageous. Your Profile: Completed University Degree in Computer Science, Engineering, Natural Sciences, Business Administration or similar. Self-motivated, reliable, structured & strong communication skills. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
10/05/2024
Full time
We are currently looking on behalf of one of our important clients for a German Speaking QMS Application Specialist (Medical Device Sector). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Administrate a QMS Application. Act as a contact point for internal customers, specialist departments & expert external consultants. Coordinate between internal departments, IT & external service providers. Identify potential for improvement, definition of requirements & prioritization. Evaluate, implement & document changes in the system (eg workflows, user interface, reporting). Lead the change board as needed. Provide 2nd level support when necessary. Prepare training materials & implement training courses for various stakeholder groups. Support the implementation of the application in other application areas. Your Skills: At least 3 years of professional experience in Quality or Process management within the Medical Technology &/or Pharmaceutical industries. Experienced in IT Cloud Applications & their functionality. Ideally experienced with TrackWise Digital (or Salesforce). Any experience in dealing with Computer Systems requiring Validation is considered advantageous. Your Profile: Completed University Degree in Computer Science, Engineering, Natural Sciences, Business Administration or similar. Self-motivated, reliable, structured & strong communication skills. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
Audio Visual (AV) Specialist - Law Firm, AV, Audio Visual, Conferencing tools Our law firm client are currently looking to take on a new Audio Visual (AV) Specialist (Law Firm, AV, Audio Visual, Conferencing tools) to join their team. Our client are an old and traditional firm which in contrast have a very modern and strong technical setup utilising the best and most up to date cloud tools and Business Intelligence. They are incredibly down to earth and have a warm and friendly environment. They are looking for a Audio Visual (AV) Specialist (Law Firm, AV, Audio Visual, Conferencing tools) who can hit the ground running and has relevant legal sector knowledge or partnership environments. The role operates within IT & facilities and reports directly into the head of facilities. To be considered for this Audio Visual (AV) Specialist (Law Firm, AV, Audio Visual, Conferencing tools) role, it's ideal you have: 3 + Years within a similar role Ideally Law firm but also open to Partnership experience Any related and relevant certifications within AV/Conferencing tools Responsibilities: Meeting & Events Support: Set up and operate audio-visual equipment for internal and external meetings, including video conferences, presentations, and virtual hearings. Provide technical assistance to meeting participants, troubleshooting issues related to audio, video, and connectivity. Courtroom technology: Collaborate with legal teams to integrate and manage AV technology in courtrooms, ensuring that all equipment and systems are functional and in compliance with legal standards. Support lawyers in the use of multimedia resources during trials, hearings and depositions. Equipment Maintenance: Conduct regular maintenance checks on AV Equipment to ensure optimal performance. Coordinate repairs and upgrades as needed along with relevant communications to the wider business management teams, also keeping abreast of emerging technologies to enhance our AV capabilities. Training and Support: Train our legal professionals on the use of AV equipment and software. Provide ongoing technical support to staff, addressing questions and concerns related to audio-visual technology. Collaboration: Work closely with the Concierge and IT teams to integrate AV systems with existing technology infrastructure. Collaborate with external vendors for equipment procurement and maintenance services. Documentation: Maintain accurate records of AV equipment inventory, configurations, and maintenance history. Develop and update user guides and manuals for AV Systems. Stay informed: Stay informed about industry trends and advancements in AV technology. Recommend and implement improvements to enhance the firm's audio-visual capabilities
10/05/2024
Full time
Audio Visual (AV) Specialist - Law Firm, AV, Audio Visual, Conferencing tools Our law firm client are currently looking to take on a new Audio Visual (AV) Specialist (Law Firm, AV, Audio Visual, Conferencing tools) to join their team. Our client are an old and traditional firm which in contrast have a very modern and strong technical setup utilising the best and most up to date cloud tools and Business Intelligence. They are incredibly down to earth and have a warm and friendly environment. They are looking for a Audio Visual (AV) Specialist (Law Firm, AV, Audio Visual, Conferencing tools) who can hit the ground running and has relevant legal sector knowledge or partnership environments. The role operates within IT & facilities and reports directly into the head of facilities. To be considered for this Audio Visual (AV) Specialist (Law Firm, AV, Audio Visual, Conferencing tools) role, it's ideal you have: 3 + Years within a similar role Ideally Law firm but also open to Partnership experience Any related and relevant certifications within AV/Conferencing tools Responsibilities: Meeting & Events Support: Set up and operate audio-visual equipment for internal and external meetings, including video conferences, presentations, and virtual hearings. Provide technical assistance to meeting participants, troubleshooting issues related to audio, video, and connectivity. Courtroom technology: Collaborate with legal teams to integrate and manage AV technology in courtrooms, ensuring that all equipment and systems are functional and in compliance with legal standards. Support lawyers in the use of multimedia resources during trials, hearings and depositions. Equipment Maintenance: Conduct regular maintenance checks on AV Equipment to ensure optimal performance. Coordinate repairs and upgrades as needed along with relevant communications to the wider business management teams, also keeping abreast of emerging technologies to enhance our AV capabilities. Training and Support: Train our legal professionals on the use of AV equipment and software. Provide ongoing technical support to staff, addressing questions and concerns related to audio-visual technology. Collaboration: Work closely with the Concierge and IT teams to integrate AV systems with existing technology infrastructure. Collaborate with external vendors for equipment procurement and maintenance services. Documentation: Maintain accurate records of AV equipment inventory, configurations, and maintenance history. Develop and update user guides and manuals for AV Systems. Stay informed: Stay informed about industry trends and advancements in AV technology. Recommend and implement improvements to enhance the firm's audio-visual capabilities
Your new company Founded in 1987, our client is the UK's leading facilities management and professional services company. Across the country, our 77,500 people look after a large, diverse, blue chip customer base, from banks and retailers, to hospitals, schools and critical government strategic assets. We take care of our customers' people and buildings, by delivering the basics brilliantly and deploying advanced technology. Your new role Leadership: Lead a talented team of engineers, fostering collaboration and professional growth. Project Management: Oversee end-to-end engineering projects, ensuring quality and timely delivery. Process Optimisation: Identify areas for improvement and implement streamlined processes. Stakeholder Engagement: Collaborate with cross-functional teams, clients, and partners. Budget Management: Monitor project budgets and resource allocation. Schedule PPM and deal with any reactives. What you'll need to succeed Commercial experience (schools, offices etc) Mechanical or Electrical bias At least 3 years of management experience What you'll get in return Training and upskilling opportunities Internal promotion opportunities Pension scheme Holidays Cycle to work scheme Employee shares scheme Vehicle provided Work from home What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
10/05/2024
Full time
Your new company Founded in 1987, our client is the UK's leading facilities management and professional services company. Across the country, our 77,500 people look after a large, diverse, blue chip customer base, from banks and retailers, to hospitals, schools and critical government strategic assets. We take care of our customers' people and buildings, by delivering the basics brilliantly and deploying advanced technology. Your new role Leadership: Lead a talented team of engineers, fostering collaboration and professional growth. Project Management: Oversee end-to-end engineering projects, ensuring quality and timely delivery. Process Optimisation: Identify areas for improvement and implement streamlined processes. Stakeholder Engagement: Collaborate with cross-functional teams, clients, and partners. Budget Management: Monitor project budgets and resource allocation. Schedule PPM and deal with any reactives. What you'll need to succeed Commercial experience (schools, offices etc) Mechanical or Electrical bias At least 3 years of management experience What you'll get in return Training and upskilling opportunities Internal promotion opportunities Pension scheme Holidays Cycle to work scheme Employee shares scheme Vehicle provided Work from home What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Physical Security Engineer (CCTV, IDS, Alarm System) Utilities Hybrid: covering the South West (Cardiff) 12 months In short: Field Force Engineer required to install and maintain Physical Security systems for a major utilities company. You will be covering the South West with an office in Cardiff. 60% of your time is likely to include travel with all expenses including your van provided. In full: We are looking for an experienced Field Technician to join our UK Physical Security Team to ensure the protection of Critical National Infrastructure assets through the use of both Physical and Cyber Security technologies, by deterring, delaying and detecting security threats and vulnerabilities. This is a field-based position where you will be expected to travel 60% of the time. If you have the ability to develop and build on an existing foundation, a drive for delivering excellent customer service and a passion for being at the heart of a clean energy future, then please apply today! What you'll do You'll be joining a small team of multiskilled Security Technicians who will be servicing, maintaining and installing various security disciplines on the client estate. This will include but not limited to, monitored Closed Circuit television, both analogue and digital, centrally managed access control systems, Public Address and intercom, Video Analytics, Electric and acoustic fence and intruder alarm, security white and infra-red lighting as well as support on the infrastructure that keep the systems running such as the Servers and UPS systems and electrical wiring. The role will provide support to the sites and locations we have across the South West so a full UK driving licence and the ability to this region is essential (vehicle provided), the role will form part of an out of hours standby and callout rota once training and authorisation has been gained. Working alongside our own Security Control Centre (SCC) Operations Team, and our first and second line support teams you will provide a key interface between SCC and site operations and our specialist contractors. What you'll need Essential: Industry Knowledge and recognised qualifications in Security Systems (for example CCTV and Access Control, Intruder Detection Systems, Automated Gates and Monitored Pulse Fencing). Service Management and Stakeholder engagement experience to include third parties suppliers and contractors. Ability to multi task in a challenging or crisis environment, while making sound and practical decisions. Ability to work well under pressure. Excellent standard of literacy and report writing. Good communicator with an ability to give clear and concise instructions. Full UK Driving License. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
10/05/2024
Project-based
Physical Security Engineer (CCTV, IDS, Alarm System) Utilities Hybrid: covering the South West (Cardiff) 12 months In short: Field Force Engineer required to install and maintain Physical Security systems for a major utilities company. You will be covering the South West with an office in Cardiff. 60% of your time is likely to include travel with all expenses including your van provided. In full: We are looking for an experienced Field Technician to join our UK Physical Security Team to ensure the protection of Critical National Infrastructure assets through the use of both Physical and Cyber Security technologies, by deterring, delaying and detecting security threats and vulnerabilities. This is a field-based position where you will be expected to travel 60% of the time. If you have the ability to develop and build on an existing foundation, a drive for delivering excellent customer service and a passion for being at the heart of a clean energy future, then please apply today! What you'll do You'll be joining a small team of multiskilled Security Technicians who will be servicing, maintaining and installing various security disciplines on the client estate. This will include but not limited to, monitored Closed Circuit television, both analogue and digital, centrally managed access control systems, Public Address and intercom, Video Analytics, Electric and acoustic fence and intruder alarm, security white and infra-red lighting as well as support on the infrastructure that keep the systems running such as the Servers and UPS systems and electrical wiring. The role will provide support to the sites and locations we have across the South West so a full UK driving licence and the ability to this region is essential (vehicle provided), the role will form part of an out of hours standby and callout rota once training and authorisation has been gained. Working alongside our own Security Control Centre (SCC) Operations Team, and our first and second line support teams you will provide a key interface between SCC and site operations and our specialist contractors. What you'll need Essential: Industry Knowledge and recognised qualifications in Security Systems (for example CCTV and Access Control, Intruder Detection Systems, Automated Gates and Monitored Pulse Fencing). Service Management and Stakeholder engagement experience to include third parties suppliers and contractors. Ability to multi task in a challenging or crisis environment, while making sound and practical decisions. Ability to work well under pressure. Excellent standard of literacy and report writing. Good communicator with an ability to give clear and concise instructions. Full UK Driving License. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Job Title: Application Support Specialist Location: Spain or Portugal Day Rate: up to €550 Job Type: 1 year Contract We're in search of a meticulous and proficient individual to fill the role of Software License Application Support Specialist. In this capacity, you'll be tasked with providing technical support and upkeep for our software license management application, ensuring its seamless operation and peak performance. The ideal candidate will possess a deep understanding of .NET development and SQL database management, coupled with exceptional problem-solving skills and a strong dedication to customer satisfaction. Job Responsibilities/Objectives Deliver technical support and troubleshooting aid to end-users of the software license management application, swiftly and effectively resolving issues. Execute routine maintenance duties, such as application updates, patches, and database maintenance, to uphold the system's stability and reliability. Monitor system performance and conduct regular optimisation tasks to enhance application performance and resource utilisation. Collaborate with cross-functional teams, including software development, quality assurance, and infrastructure, to tackle technical challenges and implement effective solutions. Create and maintain technical documentation, encompassing system configurations, troubleshooting procedures, and user guides, to support ongoing operations. Engage in the testing and validation of application enhancements and upgrades, ensuring seamless integration and reliability with existing systems. Remain updated on emerging technologies and industry trends related to license management and software asset management (SAM), and propose enhancements or improvements to the application as necessary. Provide training and assistance to end-users on application usage and best practices, fostering a positive user experience. Ensure compliance with relevant regulations and industry standards pertaining to software licensing and usage tracking. Required Skills/Experience The ideal candidate will have the following: Bachelor's degree in Computer Science, Information Technology, or related field. Must have experience in application support and maintenance, with a focus on .NET development and SQL database management. Proficient in .NET framework, C#, and ASP.NET MVC for application development and customisation. Extensive experience with SQL Server database management, including database design, query optimisation, and stored procedure development. Sound understanding of web technologies, including HTML, CSS, JavaScript, and AJAX. Familiarity with software deployment and release management processes, encompassing version control and continuous integration/continuous deployment (CI/CD) pipelines. Exceptional problem-solving and troubleshooting skills, capable of analysing complex issues and implementing effective solutions. Strong communication and interpersonal skills, adept at professional interaction with end-users and stakeholders. Ability to work autonomously and collaboratively in a fast-paced, dynamic environment. Relevant certifications (eg, Microsoft Certified Solutions Developer (MCSD), SQL Server certification) are advantageous. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
10/05/2024
Project-based
Job Title: Application Support Specialist Location: Spain or Portugal Day Rate: up to €550 Job Type: 1 year Contract We're in search of a meticulous and proficient individual to fill the role of Software License Application Support Specialist. In this capacity, you'll be tasked with providing technical support and upkeep for our software license management application, ensuring its seamless operation and peak performance. The ideal candidate will possess a deep understanding of .NET development and SQL database management, coupled with exceptional problem-solving skills and a strong dedication to customer satisfaction. Job Responsibilities/Objectives Deliver technical support and troubleshooting aid to end-users of the software license management application, swiftly and effectively resolving issues. Execute routine maintenance duties, such as application updates, patches, and database maintenance, to uphold the system's stability and reliability. Monitor system performance and conduct regular optimisation tasks to enhance application performance and resource utilisation. Collaborate with cross-functional teams, including software development, quality assurance, and infrastructure, to tackle technical challenges and implement effective solutions. Create and maintain technical documentation, encompassing system configurations, troubleshooting procedures, and user guides, to support ongoing operations. Engage in the testing and validation of application enhancements and upgrades, ensuring seamless integration and reliability with existing systems. Remain updated on emerging technologies and industry trends related to license management and software asset management (SAM), and propose enhancements or improvements to the application as necessary. Provide training and assistance to end-users on application usage and best practices, fostering a positive user experience. Ensure compliance with relevant regulations and industry standards pertaining to software licensing and usage tracking. Required Skills/Experience The ideal candidate will have the following: Bachelor's degree in Computer Science, Information Technology, or related field. Must have experience in application support and maintenance, with a focus on .NET development and SQL database management. Proficient in .NET framework, C#, and ASP.NET MVC for application development and customisation. Extensive experience with SQL Server database management, including database design, query optimisation, and stored procedure development. Sound understanding of web technologies, including HTML, CSS, JavaScript, and AJAX. Familiarity with software deployment and release management processes, encompassing version control and continuous integration/continuous deployment (CI/CD) pipelines. Exceptional problem-solving and troubleshooting skills, capable of analysing complex issues and implementing effective solutions. Strong communication and interpersonal skills, adept at professional interaction with end-users and stakeholders. Ability to work autonomously and collaboratively in a fast-paced, dynamic environment. Relevant certifications (eg, Microsoft Certified Solutions Developer (MCSD), SQL Server certification) are advantageous. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Field Service Engineer £35,000 + excellent benefits! Covering North London, East London and Greater London areas. A highly reputable organisation is seeking a Field Service Engineer to join their Field Service Team to work on their range of medical sterilisation equipment, also known as benchtop autoclaves. For those with no medical experience this is an excellent opportunity to break into the much sought after medical sector, where manufacturer training can be provided! The Company; A leading manufacturer and international supplier of benchtop autoclaves (also referred to as sterilisers) used within a variety of medical and healthcare settings such as dental surgeries, GP surgeries, hospitals, laboratories, research sites, universities, prisons etc. What makes this organisation unique is the extensive training and structured induction plan made available to all new engineers, offering a rare opportunity for electrical/mechanical field service engineers with no prior medical experience to break into the stable and progressive medical field. The Role; The service engineer will be responsible for installing, testing, servicing and repairing specialist medical autoclave equipment, predominantly in the North London, East London and Greater London areas however flexibility to travel throughout the whole of London will be required, with very occasional travel elsewhere in UK to provide cover when required. This role will also involve the promotion and "soft" sales of both consumables and capital equipment. No prior experience of this is necessary, only the confidence to learn to do so! Working hours are Mon - Friday 37.5hrs per week door to door (including travel). What is on offer for the successful Field Engineer? Salary - £35,000pa Sales Bonus scheme Company car Company mobile/PDA and laptop Pension Scheme paying 6.5% of salary when employee pays for 5% West Field Health cash plan scheme Life Assurance 2 x salary 25 days annual leave plus bank holidays What is required to apply for this Field Service Engineer position? Field Service Engineering experience Must be living in an East or North London areas (in a E, N or EC postcode) Troubleshooting and fault diagnostics skills Strong communication skills - confident in delivering customer training Excellent customer service skills Excellent organisational and administration skills A full, clean UK driving license DBS clearable
10/05/2024
Full time
Field Service Engineer £35,000 + excellent benefits! Covering North London, East London and Greater London areas. A highly reputable organisation is seeking a Field Service Engineer to join their Field Service Team to work on their range of medical sterilisation equipment, also known as benchtop autoclaves. For those with no medical experience this is an excellent opportunity to break into the much sought after medical sector, where manufacturer training can be provided! The Company; A leading manufacturer and international supplier of benchtop autoclaves (also referred to as sterilisers) used within a variety of medical and healthcare settings such as dental surgeries, GP surgeries, hospitals, laboratories, research sites, universities, prisons etc. What makes this organisation unique is the extensive training and structured induction plan made available to all new engineers, offering a rare opportunity for electrical/mechanical field service engineers with no prior medical experience to break into the stable and progressive medical field. The Role; The service engineer will be responsible for installing, testing, servicing and repairing specialist medical autoclave equipment, predominantly in the North London, East London and Greater London areas however flexibility to travel throughout the whole of London will be required, with very occasional travel elsewhere in UK to provide cover when required. This role will also involve the promotion and "soft" sales of both consumables and capital equipment. No prior experience of this is necessary, only the confidence to learn to do so! Working hours are Mon - Friday 37.5hrs per week door to door (including travel). What is on offer for the successful Field Engineer? Salary - £35,000pa Sales Bonus scheme Company car Company mobile/PDA and laptop Pension Scheme paying 6.5% of salary when employee pays for 5% West Field Health cash plan scheme Life Assurance 2 x salary 25 days annual leave plus bank holidays What is required to apply for this Field Service Engineer position? Field Service Engineering experience Must be living in an East or North London areas (in a E, N or EC postcode) Troubleshooting and fault diagnostics skills Strong communication skills - confident in delivering customer training Excellent customer service skills Excellent organisational and administration skills A full, clean UK driving license DBS clearable
Human Factors Engineer - Hybrid Role JOB LOCATION: Stevenage/Bristol (HYBRID) SECURITY CLEARANCE LEVEL - SC DURATION: 12 Months Minimum WORK PATTERN: Hybrid Working (Due to project specs, may be needed some weeks fully onsite, then some fully remote). PAY RATE: £80 - £90 Per Hour Umbrella Inside IR35 Essential QUALIFICATIONS Essential- Chartered member of the Ergonomics & HF Society (CIEHF). TARGET INDUSTRIES AND COMPANIES. Is Defence a must? If not what industries can be considered Defence/Aerospace is preferable. ALTERNATIVE JOB TITLES IN OTHER COMPANIES OR INDUSTRIES (Human Factors Engineer OR Human Factors Consultant OR Human Factors Specialist OR Human Factors Scientist OR UX Professional) Overview: The military operating environment is becoming more complex and new technological capabilities are required to ensure operational advantage. We believe that integration of Human Factors is critical to the development of safe, usable and effective weapon systems. The Human Factors department is responsible for ensuring that user capability is fully considered in the weapon system, from initial concept design through development and delivery to the customer. You will be joining a team recognised by UK MoD as an industry leader in the delivery of Human Factors Integration where you be able to influence systems as they develop from concept to delivery and gain first-hand experience of working with military users. Our team work transversally across MBDAs projects through the development life cycle providing capabilities to users across Land, Air and Sea with ongoing projects across Battlefield, Surface Attack, Deep Strike & Air Defence domains. As a partner in FCAS AP we are also at the heart of providing the effects element of the Future Combat Air System (FCAS). Responsibilities: In your role you will be able to directly influence the development of these technologies, engaging directly with the user from early concept through to delivery ensuring that the human-machine relationship is optimised. We are looking for a highly capable, versatile and enthusiastic Human Factors Engineer to undertake a full range of Human Factors tasks across weapon system concepting, development and research activities. Responsibilities include: Conduct of Human Factors Integration through the development life cycle providing progressive assurance to the customer as per Def Stan 00-251 Development of User Interface prototypes and conduct of Human Centred Design. Analysis and assessment of the role of the operator within the weapon system considering weapon system planning, command and control Definition of HF requirements and development and maintenance of lower level detailed specifications (eg for HMI/HCI) Conduct of User Experiments and Trials supporting system conception, development and verification taking into account operator workload and situational awareness Analysis of physical ergonomics, equipment and integration into workspaces. Skillset/Experience Required: Member of the Chartered Institute of Ergonomics and Human Factors (CIEHF) User Interface design & use of User Interface prototyping tools such as Axure Implementing Human Centred Design processes Application of Human Factors Integration & Human Factors Engineering in a Defence context Knowledge of defence standards (00-251) Conduct of core HF activities including task analysis, requirements development, user trials and Experimentation. Application of physical ergonomics and use of CAD software such as Jack or RAMSIS Good understanding of Systems Engineering and disciplines that interact with Human Factors (Supportability, Training, Systems) including definition and verification of HF requirements. MS Office, DOORS Ability to generate technical reports Good planning skills Customer focused Effective communication skills.
10/05/2024
Project-based
Human Factors Engineer - Hybrid Role JOB LOCATION: Stevenage/Bristol (HYBRID) SECURITY CLEARANCE LEVEL - SC DURATION: 12 Months Minimum WORK PATTERN: Hybrid Working (Due to project specs, may be needed some weeks fully onsite, then some fully remote). PAY RATE: £80 - £90 Per Hour Umbrella Inside IR35 Essential QUALIFICATIONS Essential- Chartered member of the Ergonomics & HF Society (CIEHF). TARGET INDUSTRIES AND COMPANIES. Is Defence a must? If not what industries can be considered Defence/Aerospace is preferable. ALTERNATIVE JOB TITLES IN OTHER COMPANIES OR INDUSTRIES (Human Factors Engineer OR Human Factors Consultant OR Human Factors Specialist OR Human Factors Scientist OR UX Professional) Overview: The military operating environment is becoming more complex and new technological capabilities are required to ensure operational advantage. We believe that integration of Human Factors is critical to the development of safe, usable and effective weapon systems. The Human Factors department is responsible for ensuring that user capability is fully considered in the weapon system, from initial concept design through development and delivery to the customer. You will be joining a team recognised by UK MoD as an industry leader in the delivery of Human Factors Integration where you be able to influence systems as they develop from concept to delivery and gain first-hand experience of working with military users. Our team work transversally across MBDAs projects through the development life cycle providing capabilities to users across Land, Air and Sea with ongoing projects across Battlefield, Surface Attack, Deep Strike & Air Defence domains. As a partner in FCAS AP we are also at the heart of providing the effects element of the Future Combat Air System (FCAS). Responsibilities: In your role you will be able to directly influence the development of these technologies, engaging directly with the user from early concept through to delivery ensuring that the human-machine relationship is optimised. We are looking for a highly capable, versatile and enthusiastic Human Factors Engineer to undertake a full range of Human Factors tasks across weapon system concepting, development and research activities. Responsibilities include: Conduct of Human Factors Integration through the development life cycle providing progressive assurance to the customer as per Def Stan 00-251 Development of User Interface prototypes and conduct of Human Centred Design. Analysis and assessment of the role of the operator within the weapon system considering weapon system planning, command and control Definition of HF requirements and development and maintenance of lower level detailed specifications (eg for HMI/HCI) Conduct of User Experiments and Trials supporting system conception, development and verification taking into account operator workload and situational awareness Analysis of physical ergonomics, equipment and integration into workspaces. Skillset/Experience Required: Member of the Chartered Institute of Ergonomics and Human Factors (CIEHF) User Interface design & use of User Interface prototyping tools such as Axure Implementing Human Centred Design processes Application of Human Factors Integration & Human Factors Engineering in a Defence context Knowledge of defence standards (00-251) Conduct of core HF activities including task analysis, requirements development, user trials and Experimentation. Application of physical ergonomics and use of CAD software such as Jack or RAMSIS Good understanding of Systems Engineering and disciplines that interact with Human Factors (Supportability, Training, Systems) including definition and verification of HF requirements. MS Office, DOORS Ability to generate technical reports Good planning skills Customer focused Effective communication skills.
Job Purpose & Summary Your expertise as a Multimedia Specialist is essential to our team. This is a multi-disciplinary role across a broad range of platforms, and you will need to be an expert in graphic design, photography, videography, web development and search engine marketing. You will work both independently and as part of a team, and your ability to execute these tasks effectively is crucial to the growth and prosperity of our organisation. Key responsibilities Implement and manage performance of Magenta, Joomla, Shopify, WordPress & HTML sites via organic search engine marketing. Devise, develop and execute off-page linking strategies, where necessary. Optimize websites, Google/Facebook feeds to ensure content engagement and conversion. Monitor performance of sites against acquisition targets identifying areas for improvement and provide recommendations. Create and implement on-page and off-page strategies to facilitate acquisition targets across all digital channels. Identify digital gaps and provide development team with recommendations for implementation based on driving maximum traffic, engagement and conversion while following white-hat SEO best practices. Monitor competitors and provide recommendations to ensure clients achieve maximum returns. Development in conjunction with design team for specific landing page optimization/conversion AdWords campaigns across Magento, Joomla, Shopify, WordPress and HTML. Provide assistance with specifying and designing Internet strategies and web-based methods. Oversee the creative process and give guidance to the design/media team as required. Collaborate with web developers to integrate multimedia elements into websites and optimize user experiences. Ensure content is responsive and accessible. Create and format multimedia content for various media platforms, adapting content to meet platform-specific requirements and trends. Testing multimedia products for technical errors or faults and correct accordingly. Analysing, designing and developing Internet sites applying a mixture of artistry and creativity with software programming and Scripting languages and interfacing with operating environments. Communicating with network specialists regarding web-related issues, such as security and hosting websites, to control and enforce Internet and web server security, space allocation, user access, business continuity, website backup and disaster recovery planning. Designing, developing and integrating computer code with other specialised inputs, such as image files, audio files and Scripting languages, to produce, maintain and support websites. Continue to develop enhancements for product HyperGift. Monitor Product HyperGift sales and provide marketing strategies for current HyperGift clients. Production of HyperGift training videos. Monitor and upgrade Product HyperGift Voucher Templates. Skills and Qualifications Minimum of 5 years' in SEO and development experience across multiple CMS/websites. Excellent analytical skills with experience of delivering reports and ensuring recommended actions. Working development knowledge of Opensource CMS, Shopify, PHP, HTML 5, Java and Python. C# added advantage. Proficiency in multimedia software and tools, such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator), Final Cut Pro, or similar. Strong understanding of photo/video production techniques, including shooting, editing, color correction, and sound design. Drone operator experience, preferably DJI. A good understanding of technologies used to run, track and optimise campaigns. Super analytical, evaluative and problem-solving abilities. Ability to establish priorities, work independently and proceed with objectives without supervision. Team Player.
10/05/2024
Full time
Job Purpose & Summary Your expertise as a Multimedia Specialist is essential to our team. This is a multi-disciplinary role across a broad range of platforms, and you will need to be an expert in graphic design, photography, videography, web development and search engine marketing. You will work both independently and as part of a team, and your ability to execute these tasks effectively is crucial to the growth and prosperity of our organisation. Key responsibilities Implement and manage performance of Magenta, Joomla, Shopify, WordPress & HTML sites via organic search engine marketing. Devise, develop and execute off-page linking strategies, where necessary. Optimize websites, Google/Facebook feeds to ensure content engagement and conversion. Monitor performance of sites against acquisition targets identifying areas for improvement and provide recommendations. Create and implement on-page and off-page strategies to facilitate acquisition targets across all digital channels. Identify digital gaps and provide development team with recommendations for implementation based on driving maximum traffic, engagement and conversion while following white-hat SEO best practices. Monitor competitors and provide recommendations to ensure clients achieve maximum returns. Development in conjunction with design team for specific landing page optimization/conversion AdWords campaigns across Magento, Joomla, Shopify, WordPress and HTML. Provide assistance with specifying and designing Internet strategies and web-based methods. Oversee the creative process and give guidance to the design/media team as required. Collaborate with web developers to integrate multimedia elements into websites and optimize user experiences. Ensure content is responsive and accessible. Create and format multimedia content for various media platforms, adapting content to meet platform-specific requirements and trends. Testing multimedia products for technical errors or faults and correct accordingly. Analysing, designing and developing Internet sites applying a mixture of artistry and creativity with software programming and Scripting languages and interfacing with operating environments. Communicating with network specialists regarding web-related issues, such as security and hosting websites, to control and enforce Internet and web server security, space allocation, user access, business continuity, website backup and disaster recovery planning. Designing, developing and integrating computer code with other specialised inputs, such as image files, audio files and Scripting languages, to produce, maintain and support websites. Continue to develop enhancements for product HyperGift. Monitor Product HyperGift sales and provide marketing strategies for current HyperGift clients. Production of HyperGift training videos. Monitor and upgrade Product HyperGift Voucher Templates. Skills and Qualifications Minimum of 5 years' in SEO and development experience across multiple CMS/websites. Excellent analytical skills with experience of delivering reports and ensuring recommended actions. Working development knowledge of Opensource CMS, Shopify, PHP, HTML 5, Java and Python. C# added advantage. Proficiency in multimedia software and tools, such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator), Final Cut Pro, or similar. Strong understanding of photo/video production techniques, including shooting, editing, color correction, and sound design. Drone operator experience, preferably DJI. A good understanding of technologies used to run, track and optimise campaigns. Super analytical, evaluative and problem-solving abilities. Ability to establish priorities, work independently and proceed with objectives without supervision. Team Player.
We are currently looking on behalf of one of our important clients for a Team Lead Electrical Engineer (German Speaking). The role is a permanent position based in Bern Canton & comes with some home office flexibility. Your Role: Manage & support a team of six manufacturing technology specialists. Hold responsibility for the entire life cycle of high-voltage generators, including their development, production & adaptation to new requirements. Partake in the continuous improvement of manufacturing processes to ensure high quality & efficiency. Act as a point of contact for component management & finding solutions to problems with components & deliveries. Your Skills & Experience: At least 3 years of professional experience in Electrical Engineering within Industrial Environments. Skilled & experienced in Managing Projects. Ideally experienced in Leading Team (or very motivated to gain experience). Your Profile: Completed University Degree as an Electrical Engineer or similar & Training as an Electronics Technician, Automation Technician or Similar. Open, transparent & able to inspire others & work effectively within international environments. Fluent in English & German language skills to at least C1 Level is a mandatory requirement.
09/05/2024
Full time
We are currently looking on behalf of one of our important clients for a Team Lead Electrical Engineer (German Speaking). The role is a permanent position based in Bern Canton & comes with some home office flexibility. Your Role: Manage & support a team of six manufacturing technology specialists. Hold responsibility for the entire life cycle of high-voltage generators, including their development, production & adaptation to new requirements. Partake in the continuous improvement of manufacturing processes to ensure high quality & efficiency. Act as a point of contact for component management & finding solutions to problems with components & deliveries. Your Skills & Experience: At least 3 years of professional experience in Electrical Engineering within Industrial Environments. Skilled & experienced in Managing Projects. Ideally experienced in Leading Team (or very motivated to gain experience). Your Profile: Completed University Degree as an Electrical Engineer or similar & Training as an Electronics Technician, Automation Technician or Similar. Open, transparent & able to inspire others & work effectively within international environments. Fluent in English & German language skills to at least C1 Level is a mandatory requirement.
Hays are working exclusively with a leading manufacturing company who are looking for an IT Operations Supervisor. This is still very much a hands on role, looking after around 250 users across the UK, Hardware, Infrastructure and systems. On-site daily with management of 1 team member. This could suit a 3rd line wanting to step up. Responsible for the supervision (with HR support) of IT Operations staff including appraisals, discipline, career development and Continuing Professional Development (CPD). Responsible for liaison with Group ICT on any issues arising eg Cybersecurity Coordinate operational support for all systems, effectively liaising with both regional ICT and Group ICT Management of both voice and data circuits for the UK part of the business Responsible for requests for both hardware and software for business via Group ICT PR system Responsible for the implementation of IT projects in conjunction with Group ICT Team. Responsible for the development, maintenance and implementation of IT Policies and Procedures in conjunction with the Group ICT Team. To develop and maintain a disaster recovery plan for the IT systems. Supervision and control of departmental processes (daily/weekly/monthly/annually) To respond and close service desk tickets (issued by Group ICT) effectively and in a timely manner. To respond to internal customer requests for urgent help within the office environment for hardware, cabling and software. To effectively communicate departmental priorities and ongoing projects {Temporarily} To assist with the maintenance and patching of global and regional Servers that underpin business systems before their final transition into tenant in September. To attend training as required. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
09/05/2024
Full time
Hays are working exclusively with a leading manufacturing company who are looking for an IT Operations Supervisor. This is still very much a hands on role, looking after around 250 users across the UK, Hardware, Infrastructure and systems. On-site daily with management of 1 team member. This could suit a 3rd line wanting to step up. Responsible for the supervision (with HR support) of IT Operations staff including appraisals, discipline, career development and Continuing Professional Development (CPD). Responsible for liaison with Group ICT on any issues arising eg Cybersecurity Coordinate operational support for all systems, effectively liaising with both regional ICT and Group ICT Management of both voice and data circuits for the UK part of the business Responsible for requests for both hardware and software for business via Group ICT PR system Responsible for the implementation of IT projects in conjunction with Group ICT Team. Responsible for the development, maintenance and implementation of IT Policies and Procedures in conjunction with the Group ICT Team. To develop and maintain a disaster recovery plan for the IT systems. Supervision and control of departmental processes (daily/weekly/monthly/annually) To respond and close service desk tickets (issued by Group ICT) effectively and in a timely manner. To respond to internal customer requests for urgent help within the office environment for hardware, cabling and software. To effectively communicate departmental priorities and ongoing projects {Temporarily} To assist with the maintenance and patching of global and regional Servers that underpin business systems before their final transition into tenant in September. To attend training as required. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company Founded in 1987, our client is the UK's leading facilities management and professional services company. Across the country, our 77,500 people look after a large, diverse, blue chip customer base, from banks and retailers, to hospitals, schools and critical government strategic assets. We take care of our customers' people and buildings, by delivering the basics brilliantly and deploying advanced technology. Your new role Ensure compliance with statutory health and safety regulations. Provide technical advice related to HTM (Healthcare Technical Memoranda). Oversee Safe Systems of Work implementation and administration. Offer Technical advice to engineers and other staff Root cause analysis of problems Auditing/Inspection What you'll need to succeed Background in engineering - either electrical or mechanical bias Familiarity with HTM guidelines is desirable IENG or working towards this LV, HV and AP experience are highly desirable Personality Skills: Strong communication, problem-solving, and leadership skills. Clean driving licence What you'll get in return Training and upskilling opportunities Internal promotion opportunities Pension scheme Holidays Cycle to work scheme Employee shares scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
09/05/2024
Full time
Your new company Founded in 1987, our client is the UK's leading facilities management and professional services company. Across the country, our 77,500 people look after a large, diverse, blue chip customer base, from banks and retailers, to hospitals, schools and critical government strategic assets. We take care of our customers' people and buildings, by delivering the basics brilliantly and deploying advanced technology. Your new role Ensure compliance with statutory health and safety regulations. Provide technical advice related to HTM (Healthcare Technical Memoranda). Oversee Safe Systems of Work implementation and administration. Offer Technical advice to engineers and other staff Root cause analysis of problems Auditing/Inspection What you'll need to succeed Background in engineering - either electrical or mechanical bias Familiarity with HTM guidelines is desirable IENG or working towards this LV, HV and AP experience are highly desirable Personality Skills: Strong communication, problem-solving, and leadership skills. Clean driving licence What you'll get in return Training and upskilling opportunities Internal promotion opportunities Pension scheme Holidays Cycle to work scheme Employee shares scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.