Position Available : Export Contract Officer Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £42,000 + Paid Overtime & Company Bonus & Very Good Pension Package Experience needed : Experience of working in business functions such as finance, customer support, export control, project management, quality, and shipping. The ideal candidate would need to have either current or past experience of working in a defence or aerospace environment. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for an Export Control Officer to help provide a significant business contribution to the expanding portfolio of export contracts. The role offers a structured career progression path within the department and the opportunity to engage with a wide range of international customers and their cultures. What you will be doing: Support the Export Contract Manager with the commercial execution of Export Contracts. Organisation and preparation of customer facing meetings; post contract kick-off, progress and acceptance meetings Engage with customers for routine administrative aspects, specifically document definition and coordination for delivery and payment as well as letter of credit, bank guarantees and transportation Preparation and coordination with involved functions within the company for customer deliveries in close liaison with Shipping, Security and Export Control functions Provide support during customer facing Factory Acceptance Tests at our sites for a variety of our products as well as assisting loading procedures at departure ports and during customers' acceptance in the concerned country Support Project Export Control Facilitators in the provision of information pertaining to export licence condition fulfilment, and completion of the export license tools What we need from you: Previous experience of working functions such as finance, customer support, export control, project management, quality, and shipping You have proven experience in project management, the defence sector and an exposure to international Customers Effective interpersonal and communications skills Practical relationship management to maintain and grow our relationships with customers and industrial partners as well as with internal teams If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
26/04/2024
Full time
Position Available : Export Contract Officer Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £42,000 + Paid Overtime & Company Bonus & Very Good Pension Package Experience needed : Experience of working in business functions such as finance, customer support, export control, project management, quality, and shipping. The ideal candidate would need to have either current or past experience of working in a defence or aerospace environment. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for an Export Control Officer to help provide a significant business contribution to the expanding portfolio of export contracts. The role offers a structured career progression path within the department and the opportunity to engage with a wide range of international customers and their cultures. What you will be doing: Support the Export Contract Manager with the commercial execution of Export Contracts. Organisation and preparation of customer facing meetings; post contract kick-off, progress and acceptance meetings Engage with customers for routine administrative aspects, specifically document definition and coordination for delivery and payment as well as letter of credit, bank guarantees and transportation Preparation and coordination with involved functions within the company for customer deliveries in close liaison with Shipping, Security and Export Control functions Provide support during customer facing Factory Acceptance Tests at our sites for a variety of our products as well as assisting loading procedures at departure ports and during customers' acceptance in the concerned country Support Project Export Control Facilitators in the provision of information pertaining to export licence condition fulfilment, and completion of the export license tools What we need from you: Previous experience of working functions such as finance, customer support, export control, project management, quality, and shipping You have proven experience in project management, the defence sector and an exposure to international Customers Effective interpersonal and communications skills Practical relationship management to maintain and grow our relationships with customers and industrial partners as well as with internal teams If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
Position Available : Export Contract Manager Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £65,000 + Company Bonus & Very Good Pension Package Experience needed : A depth of experience in contracts management, having led contract delivery in both the bid and execution phases, ideally with an international client base. Also experience of people management in a leadership role. The ideal candidate would need to have either current or past experience of working in a defence or aerospace environment. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for an Export Control Manager who will lead and deliver a portfolio of UK export contracts. The role offers a structured career progression path within the department and the opportunity to engage with a wide range of international customers and their cultures. What you will be doing: Leading the contract and commercial day to day interactions with international Customers, ensuring good customer relationships and satisfaction for UK export contracts Anticipate and proactively resolve issues and concerns in order to fulfil the contractual commitments and obtain customers' acceptance and payment for the deliverables Ensuring our business interests are safeguarded by on time export contract schedule adherence and robust mitigation of risk Supporting sales & business development in the acquisition of new business What we need from you: You are an experienced Contract Manager who has led contract delivery in both the bid and execution phases, ideally with an international client base Experience of people management in a leadership role as well as experience leading internal and external stakeholder relationships Experience of preparing and authorising Bid submissions, ideally with exposure in the role of Business Bid Authority Proven experience of interfacing with corporate functions such as finance, customer support, export control, project management, quality, shipping & engineering You will have effective interpersonal and communication skills and an open, confident and clear leadership style Be prepared for international travel with an open mind to embrace different cultures If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
26/04/2024
Full time
Position Available : Export Contract Manager Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £65,000 + Company Bonus & Very Good Pension Package Experience needed : A depth of experience in contracts management, having led contract delivery in both the bid and execution phases, ideally with an international client base. Also experience of people management in a leadership role. The ideal candidate would need to have either current or past experience of working in a defence or aerospace environment. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for an Export Control Manager who will lead and deliver a portfolio of UK export contracts. The role offers a structured career progression path within the department and the opportunity to engage with a wide range of international customers and their cultures. What you will be doing: Leading the contract and commercial day to day interactions with international Customers, ensuring good customer relationships and satisfaction for UK export contracts Anticipate and proactively resolve issues and concerns in order to fulfil the contractual commitments and obtain customers' acceptance and payment for the deliverables Ensuring our business interests are safeguarded by on time export contract schedule adherence and robust mitigation of risk Supporting sales & business development in the acquisition of new business What we need from you: You are an experienced Contract Manager who has led contract delivery in both the bid and execution phases, ideally with an international client base Experience of people management in a leadership role as well as experience leading internal and external stakeholder relationships Experience of preparing and authorising Bid submissions, ideally with exposure in the role of Business Bid Authority Proven experience of interfacing with corporate functions such as finance, customer support, export control, project management, quality, shipping & engineering You will have effective interpersonal and communication skills and an open, confident and clear leadership style Be prepared for international travel with an open mind to embrace different cultures If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
Position Available : Commercial Contracts Manager Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £60,000 + Bonus & Very Good Pension Package Experience needed : Experience of drafting & managing contracts, negotiating terms, ensuring compliance, and mitigating risks related to commercial agreements. The ideal candidate will come from a defence or aerospace environment or have had some experience working on or with Ministry of Defence contracts. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently hiring several commercial contract managers to join our team who are responsible for maximising business opportunities through strategic planning and playing a pivotal role in securing new contracts. In this role, your responsibilities will encompass driving the full contract process, which includes bidding, cost management, and contract negotiations. You will be tasked with drafting and negotiating bespoke contract terms, ensuring they comply with the MoD structure, and creating confidentiality, loan, license, and NDA agreements for approval. Additionally, you will play a crucial role in ensuring the successful delivery of contracts by reviewing deliverables and acceptance criteria. Building and nurturing collaborative relationships with customers will be essential, and you will act as the primary point of contact for contractual information and agreements. Effective communication with stakeholders at all organisational levels will be key to success in this position, and you will also be expected to represent the commercial team in progress/reviews and customer meetings. What we need from you: Experience of drafting, negotiating and agreeing contracts and agreements A confident communicator, both orally and in writing Comfortable building effective working relationships Strong attention to detail and analytical in approach Defence knowledge and familiarity with MoD contracting structure, including DEFCONs and QDCs, is an advantage If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
26/04/2024
Full time
Position Available : Commercial Contracts Manager Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £60,000 + Bonus & Very Good Pension Package Experience needed : Experience of drafting & managing contracts, negotiating terms, ensuring compliance, and mitigating risks related to commercial agreements. The ideal candidate will come from a defence or aerospace environment or have had some experience working on or with Ministry of Defence contracts. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently hiring several commercial contract managers to join our team who are responsible for maximising business opportunities through strategic planning and playing a pivotal role in securing new contracts. In this role, your responsibilities will encompass driving the full contract process, which includes bidding, cost management, and contract negotiations. You will be tasked with drafting and negotiating bespoke contract terms, ensuring they comply with the MoD structure, and creating confidentiality, loan, license, and NDA agreements for approval. Additionally, you will play a crucial role in ensuring the successful delivery of contracts by reviewing deliverables and acceptance criteria. Building and nurturing collaborative relationships with customers will be essential, and you will act as the primary point of contact for contractual information and agreements. Effective communication with stakeholders at all organisational levels will be key to success in this position, and you will also be expected to represent the commercial team in progress/reviews and customer meetings. What we need from you: Experience of drafting, negotiating and agreeing contracts and agreements A confident communicator, both orally and in writing Comfortable building effective working relationships Strong attention to detail and analytical in approach Defence knowledge and familiarity with MoD contracting structure, including DEFCONs and QDCs, is an advantage If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
Due to successful and on-going bid work, we are seeking a talented Contracts Manager to aid the delivery of current programmes, and in the winning of profitable new contracts that will further enhance their commercial position. As the Civil & Groundworks Contracts Manager, you will play a pivotal role in overseeing project contracts, ensuring compliance, managing client relationships, and driving successful project execution. Responsibilities: Contract Manager: Oversea all aspects of project contracts, ensuring projects are completed on time, on budget and to the highest standard. Including attending Pre-and post-contract meetings. Programme: Ensure robust contract and delivery programmes are produced which include design and procurement. Client Relation: Build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded. Project Oversight : Managing the project lifecycle from end to end, identifying and resolving any issues promptly. Ensuring project progress. Risk Management: Assess and mitigate project risks, ensuring compliance with legal and regulatory requirements. Team Leadership: Lead a team of project managers, site managers, site staff, fostering collaboration and excellence. Quality Assurance / H&S: Act as a visibly strong leader of HSQ&E, promoting high standards of health and safety and environmental management by undertaking regular site visits and coaching teams. Ensure that all HSQ&E activity and reporting is accurate, legally compliant and within group policies, highlighting and resolving concerns when identified. Ensure work meets quality standards and contractual obligations. Financial Control: Manage project budgets, costs control and financial reporting. Criteria: Must be an experienced groundwork, civils and concrete Contracts Manager or Senior Project Manager looking to make the next step who can manage a portfolio of works from a delivery, HSQE and commercial perspective to achieve the targets identified in the Business Plan. Commercial and Programming awareness experience with NEC form of contract. Proven track record of successful delivery of projects from start to finish. Proficient using Microsoft Office programmes; incl. Excel, Word, Outlook. Experience managing high value projects or portfolios. Full UK driving license Job type: Permanent, full time Contracted Job Hours: Monday - Friday 7.30am - 5.30pm - can vary depending on projects. Location: Office based, and site based Salary : Offering a competitive salary, plus car, plus benefits.
25/04/2024
Full time
Due to successful and on-going bid work, we are seeking a talented Contracts Manager to aid the delivery of current programmes, and in the winning of profitable new contracts that will further enhance their commercial position. As the Civil & Groundworks Contracts Manager, you will play a pivotal role in overseeing project contracts, ensuring compliance, managing client relationships, and driving successful project execution. Responsibilities: Contract Manager: Oversea all aspects of project contracts, ensuring projects are completed on time, on budget and to the highest standard. Including attending Pre-and post-contract meetings. Programme: Ensure robust contract and delivery programmes are produced which include design and procurement. Client Relation: Build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded. Project Oversight : Managing the project lifecycle from end to end, identifying and resolving any issues promptly. Ensuring project progress. Risk Management: Assess and mitigate project risks, ensuring compliance with legal and regulatory requirements. Team Leadership: Lead a team of project managers, site managers, site staff, fostering collaboration and excellence. Quality Assurance / H&S: Act as a visibly strong leader of HSQ&E, promoting high standards of health and safety and environmental management by undertaking regular site visits and coaching teams. Ensure that all HSQ&E activity and reporting is accurate, legally compliant and within group policies, highlighting and resolving concerns when identified. Ensure work meets quality standards and contractual obligations. Financial Control: Manage project budgets, costs control and financial reporting. Criteria: Must be an experienced groundwork, civils and concrete Contracts Manager or Senior Project Manager looking to make the next step who can manage a portfolio of works from a delivery, HSQE and commercial perspective to achieve the targets identified in the Business Plan. Commercial and Programming awareness experience with NEC form of contract. Proven track record of successful delivery of projects from start to finish. Proficient using Microsoft Office programmes; incl. Excel, Word, Outlook. Experience managing high value projects or portfolios. Full UK driving license Job type: Permanent, full time Contracted Job Hours: Monday - Friday 7.30am - 5.30pm - can vary depending on projects. Location: Office based, and site based Salary : Offering a competitive salary, plus car, plus benefits.
IT Applications Manager - Chertsey Salary - £50,000 - 56,650 - Car Allowance £6780 Hybrid working available IT Applications Manager required for a leading client based in Chertsey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, Strong application experience Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. COINS (Finance, Commercial, Customer Services) Workday (Human Resources) Anaplan (Financial Cashflow) Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. Implementing minor improvements to applications as per business agreements. Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. Contributing to the development, documentation, and upkeep of vital business applications and related procedures. Coordinating the daily functioning and optimization of applications. Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
24/04/2024
Full time
IT Applications Manager - Chertsey Salary - £50,000 - 56,650 - Car Allowance £6780 Hybrid working available IT Applications Manager required for a leading client based in Chertsey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, Strong application experience Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. COINS (Finance, Commercial, Customer Services) Workday (Human Resources) Anaplan (Financial Cashflow) Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. Implementing minor improvements to applications as per business agreements. Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. Contributing to the development, documentation, and upkeep of vital business applications and related procedures. Coordinating the daily functioning and optimization of applications. Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage and monitor issues through to completion. Understanding of ICT related data legislation. Knowledge of quality management and improvement approaches. Evidence of successful improvement of complex processes. If interested, click the apply button now! At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
24/04/2024
Full time
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage and monitor issues through to completion. Understanding of ICT related data legislation. Knowledge of quality management and improvement approaches. Evidence of successful improvement of complex processes. If interested, click the apply button now! At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
23/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Job Title: Project Controls Specialist Job Overview: As a Project Controls Specialist, you will play a crucial role in ensuring the successful planning, execution, and completion of creative projects. You will be responsible for implementing and maintaining project control systems, monitoring project progress, and providing accurate and timely information to support decision-making processes. This role requires a combination of project management, financial analysis, and communication skills to ensure that projects are delivered on time and within budget. Key Responsibilities: Project Planning: Collaborate with project managers to develop comprehensive project plans, including timelines, milestones, and resource requirements. Assist in defining project scope, objectives, and deliverables to ensure alignment with construction industry standards. Cost Estimation and Budgeting : Work closely with the finance, Project Controls director and project management teams to develop accurate project cost estimates. Create and maintain project budgets, tracking expenses and ensuring adherence to financial guidelines. Schedule Management: Develop and maintain project schedules, identifying critical paths and potential bottlenecks. Monitor project timelines, identifying and addressing deviations to ensure timely project completion. Risk Management: Identify potential risks and uncertainties that may impact project outcomes. Develop risk mitigation strategies and contingency plans to address potential issues. Performance Monitoring: Implement project control tools and systems to monitor project performance. Regularly analyze and report on project progress, providing insights into key performance indicators. Communication : Facilitate communication between project teams, management, and stakeholders. Prepare and present regular project status reports, highlighting key milestones, issues, and risks. Change Management: Track and assess changes to project scope, schedule, and budget. Evaluate the impact of changes and communicate adjustments to relevant stakeholders. Documentation : Maintain accurate and up-to-date project documentation, including contracts, change orders, and other project-related records. Qualifications : Bachelor s degree in project management, Business Administration, or a related field. Proven experience in project controls, preferably in the construction industry. Strong understanding of project management principles and methodologies. Proficiency in project management software and tools. Excellent analytical and problem-solving skills.
08/04/2024
Full time
Job Title: Project Controls Specialist Job Overview: As a Project Controls Specialist, you will play a crucial role in ensuring the successful planning, execution, and completion of creative projects. You will be responsible for implementing and maintaining project control systems, monitoring project progress, and providing accurate and timely information to support decision-making processes. This role requires a combination of project management, financial analysis, and communication skills to ensure that projects are delivered on time and within budget. Key Responsibilities: Project Planning: Collaborate with project managers to develop comprehensive project plans, including timelines, milestones, and resource requirements. Assist in defining project scope, objectives, and deliverables to ensure alignment with construction industry standards. Cost Estimation and Budgeting : Work closely with the finance, Project Controls director and project management teams to develop accurate project cost estimates. Create and maintain project budgets, tracking expenses and ensuring adherence to financial guidelines. Schedule Management: Develop and maintain project schedules, identifying critical paths and potential bottlenecks. Monitor project timelines, identifying and addressing deviations to ensure timely project completion. Risk Management: Identify potential risks and uncertainties that may impact project outcomes. Develop risk mitigation strategies and contingency plans to address potential issues. Performance Monitoring: Implement project control tools and systems to monitor project performance. Regularly analyze and report on project progress, providing insights into key performance indicators. Communication : Facilitate communication between project teams, management, and stakeholders. Prepare and present regular project status reports, highlighting key milestones, issues, and risks. Change Management: Track and assess changes to project scope, schedule, and budget. Evaluate the impact of changes and communicate adjustments to relevant stakeholders. Documentation : Maintain accurate and up-to-date project documentation, including contracts, change orders, and other project-related records. Qualifications : Bachelor s degree in project management, Business Administration, or a related field. Proven experience in project controls, preferably in the construction industry. Strong understanding of project management principles and methodologies. Proficiency in project management software and tools. Excellent analytical and problem-solving skills.