IT Support Analyst Guildford - 100% Onsite Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their Guildford office. You will also be responsible for providing support to their regional offices. Key Skills Manage all UK/Regional/Global starter and leaver accounts Good knowledge of Microsoft applications, particularly Outlook and Teams Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience of using an Incident Management system Experience of Cisco Maintenance an advantage IT Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
08/05/2024
Full time
IT Support Analyst Guildford - 100% Onsite Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their Guildford office. You will also be responsible for providing support to their regional offices. Key Skills Manage all UK/Regional/Global starter and leaver accounts Good knowledge of Microsoft applications, particularly Outlook and Teams Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience of using an Incident Management system Experience of Cisco Maintenance an advantage IT Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Service Asset and Configuration Management Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial. As a Service Asset and Configuration Management Analyst, you will play a crucial role in ensuring the accuracy and integrity of our Configuration Management Database (CMDB) within the Atlassian platform as well as the source systems. You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall IT service management capabilities. You should possess excellent communication and team working skills and have confidence working on your own initiative. The role also involves making suggestions and improvements to processes and tooling, ensuring all processes are documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management. Strong leadership, communication, and attention to detail are also key to success in this role. Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company's IT infrastructure, services, and assets. Use Discovery to automatically discover and map the IT infrastructure assets. Managing user access. Data Integrity: Continuously monitor and improve data quality, accuracy, and consistency within the CMDB as well as the source systems, identifying and resolving discrepancies. Change Management: Oversee the CMDB in the context of change management, ensuring that changes to configuration items (CIs) are well-documented and approved, and that the CMDB is updated accordingly. CI Relationship Management: Establish and maintain relationships between CIs, ensuring the CMDB accurately reflects the interdependencies of IT components and business services using service mapping. Data Enrichment: Collaborate with various teams to enrich CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. Audit and Compliance: Conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Documentation: Create and maintain documentation related to CMDB processes, standards, and procedures. Collaboration: Work closely with Technology teams to understand their CMDB needs. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience Experience working within IT in an Asset Management capacity. Experience administering and managing a CMDB (Configuration Management Database) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. Experience with Atlassian highly desirable ITIL 3 or 4 Foundation Knowledge of inventory systems (ie Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with either Asset Management and/or Configuration Management processes and systems or ITIL processes. Excellent verbal and written communication skills Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
08/05/2024
Full time
Service Asset and Configuration Management Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial. As a Service Asset and Configuration Management Analyst, you will play a crucial role in ensuring the accuracy and integrity of our Configuration Management Database (CMDB) within the Atlassian platform as well as the source systems. You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall IT service management capabilities. You should possess excellent communication and team working skills and have confidence working on your own initiative. The role also involves making suggestions and improvements to processes and tooling, ensuring all processes are documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management. Strong leadership, communication, and attention to detail are also key to success in this role. Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company's IT infrastructure, services, and assets. Use Discovery to automatically discover and map the IT infrastructure assets. Managing user access. Data Integrity: Continuously monitor and improve data quality, accuracy, and consistency within the CMDB as well as the source systems, identifying and resolving discrepancies. Change Management: Oversee the CMDB in the context of change management, ensuring that changes to configuration items (CIs) are well-documented and approved, and that the CMDB is updated accordingly. CI Relationship Management: Establish and maintain relationships between CIs, ensuring the CMDB accurately reflects the interdependencies of IT components and business services using service mapping. Data Enrichment: Collaborate with various teams to enrich CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. Audit and Compliance: Conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Documentation: Create and maintain documentation related to CMDB processes, standards, and procedures. Collaboration: Work closely with Technology teams to understand their CMDB needs. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience Experience working within IT in an Asset Management capacity. Experience administering and managing a CMDB (Configuration Management Database) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. Experience with Atlassian highly desirable ITIL 3 or 4 Foundation Knowledge of inventory systems (ie Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with either Asset Management and/or Configuration Management processes and systems or ITIL processes. Excellent verbal and written communication skills Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
ServiceNow Business Analyst vacancy for our Basel based client in the financial sector . Your tasks: Analyzing business requirements, extracting technology needs and translating them into workable user stories Assisting with requirements clarification across the entire backlog Delivering user stories based on end-user requirements to the development team Participating in high-level design discussions Maintaining and enhancing process and feature documentation Participating in team's agile rituals and providing relevant information to team lead and line manager Your experience/knowledge: Extensive experience as a Business Analyst, ideally with a track record of success with ServiceNow Thorough technical knowledge of the ServiceNow or a similar platform Excellent stakeholder management capabilities Strong requirements gathering skills, with experience in drafting user stories, documents, and presentations Solid analytical and critical thinking skills, with ability to challenge requirements and provide alternatives when appropriate University degree in IT or equivalent experience would be an advantage Your soft skills: Comfortable with ambiguity and autonomy, enjoying working within a dynamic, fast-paced, and fast-changing environment Good communication skills across all levels of the organization Location: Basel, Switzerland Sector: Financial Start: ASAP Duration: 10MM+ Ref .Nr.: BH21639 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
08/05/2024
Project-based
ServiceNow Business Analyst vacancy for our Basel based client in the financial sector . Your tasks: Analyzing business requirements, extracting technology needs and translating them into workable user stories Assisting with requirements clarification across the entire backlog Delivering user stories based on end-user requirements to the development team Participating in high-level design discussions Maintaining and enhancing process and feature documentation Participating in team's agile rituals and providing relevant information to team lead and line manager Your experience/knowledge: Extensive experience as a Business Analyst, ideally with a track record of success with ServiceNow Thorough technical knowledge of the ServiceNow or a similar platform Excellent stakeholder management capabilities Strong requirements gathering skills, with experience in drafting user stories, documents, and presentations Solid analytical and critical thinking skills, with ability to challenge requirements and provide alternatives when appropriate University degree in IT or equivalent experience would be an advantage Your soft skills: Comfortable with ambiguity and autonomy, enjoying working within a dynamic, fast-paced, and fast-changing environment Good communication skills across all levels of the organization Location: Basel, Switzerland Sector: Financial Start: ASAP Duration: 10MM+ Ref .Nr.: BH21639 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
On behalf of our client, an international financial service provider located in Prague, we are looking for an external resource with skills and abilities as stated below: IT Functional Analyst - System Requirements UML - BPMN (f/m/x) financial area Prague Tasks and responsibilities: Understanding of business concepts and requirements and translating them into clear system specifications for our clients new risk system . The specifications are created in the required format Communicate ideas clearly and act as a liaison between various business and IT teams Provide advice on expected functionality to the test teams Work independently on tasks but also be able to cooperate within analytical and project team Clearly communicate, challenge and be challenged about proposed solutions Mandatory skills and experiences: Experience in IT business and functional analysis Business and system requirements management, including gathering and elicitation Analytical and logical thinking to find best fitting long-term solutions Working proficiency and communication skills in English on daily basis Knowledge of financial markets (bonds, equities, interest rate swaps, futures, options) Knowledge of modelling languages, mainly UML, BPMN Ability to work with relational DB and basic knowledge of SQL A degree in a business subject, a technical/quantitative subject (Computer Science, Math/Physics, Engineering), or equivalent experience Ability to learn quickly and self-study challenging topics Optional Skills: Awareness of IT architecture, data modelling, cloud technologies Knowledge of no-SQL database technologies Experience with JIRA, Confluence Knowledge of Enterprise Architect, Bizzdesign Horizzon or similar tools Knowledge of big data management, no-SQL database technologies Knowledge of Archimate methodology Positive attitude to analytical and static mathematical Additional information: Start date of assignment: ASAP Initial contract duration: 31.12.2024 Degree of employment: Full-time Location: Prague Please let us know if this project is of interest to you and when you could be available. We are looking forward to your reply. Best regards, Andy GDPR: You are interested in this project and would like to send us your CV? Due to the General Data Protection Regulation (GDPR), we would like to ask you to give us your written consent to the permanent storage of your data in your email. We use your data exclusively for the purpose of our staffing activities. Of course, you have the right to information, correction, blocking or deletion of your data at any time. Template: I agree to the permanent storage of my data. I know that I have the right to information, correction, blocking or deletion and can revoke this consent at any time".
08/05/2024
Project-based
On behalf of our client, an international financial service provider located in Prague, we are looking for an external resource with skills and abilities as stated below: IT Functional Analyst - System Requirements UML - BPMN (f/m/x) financial area Prague Tasks and responsibilities: Understanding of business concepts and requirements and translating them into clear system specifications for our clients new risk system . The specifications are created in the required format Communicate ideas clearly and act as a liaison between various business and IT teams Provide advice on expected functionality to the test teams Work independently on tasks but also be able to cooperate within analytical and project team Clearly communicate, challenge and be challenged about proposed solutions Mandatory skills and experiences: Experience in IT business and functional analysis Business and system requirements management, including gathering and elicitation Analytical and logical thinking to find best fitting long-term solutions Working proficiency and communication skills in English on daily basis Knowledge of financial markets (bonds, equities, interest rate swaps, futures, options) Knowledge of modelling languages, mainly UML, BPMN Ability to work with relational DB and basic knowledge of SQL A degree in a business subject, a technical/quantitative subject (Computer Science, Math/Physics, Engineering), or equivalent experience Ability to learn quickly and self-study challenging topics Optional Skills: Awareness of IT architecture, data modelling, cloud technologies Knowledge of no-SQL database technologies Experience with JIRA, Confluence Knowledge of Enterprise Architect, Bizzdesign Horizzon or similar tools Knowledge of big data management, no-SQL database technologies Knowledge of Archimate methodology Positive attitude to analytical and static mathematical Additional information: Start date of assignment: ASAP Initial contract duration: 31.12.2024 Degree of employment: Full-time Location: Prague Please let us know if this project is of interest to you and when you could be available. We are looking forward to your reply. Best regards, Andy GDPR: You are interested in this project and would like to send us your CV? Due to the General Data Protection Regulation (GDPR), we would like to ask you to give us your written consent to the permanent storage of your data in your email. We use your data exclusively for the purpose of our staffing activities. Of course, you have the right to information, correction, blocking or deletion of your data at any time. Template: I agree to the permanent storage of my data. I know that I have the right to information, correction, blocking or deletion and can revoke this consent at any time".
Service Desk Analyst Hybrid - North East England My client is undergoing an exciting IT transformation and as such has a requirement for additional support in the team. The successful candidates will have previous experience of working on a busy service desk. Key skills include: 1st line support experience working in a similar customer facing role. Experience working to and reporting against SLAs Working knowledge of Windows 10 and Microsoft Office 2016. Excellent communication skills, at all levels, with technical and non-technical audiences. Provide consistently, excellent levels of customer service. Ability to learn quickly and share knowledge with other team members. Strong methodical troubleshooting/problem-solving skills.
08/05/2024
Full time
Service Desk Analyst Hybrid - North East England My client is undergoing an exciting IT transformation and as such has a requirement for additional support in the team. The successful candidates will have previous experience of working on a busy service desk. Key skills include: 1st line support experience working in a similar customer facing role. Experience working to and reporting against SLAs Working knowledge of Windows 10 and Microsoft Office 2016. Excellent communication skills, at all levels, with technical and non-technical audiences. Provide consistently, excellent levels of customer service. Ability to learn quickly and share knowledge with other team members. Strong methodical troubleshooting/problem-solving skills.
SAP SD CS Consultant - Dutch Speaking SAP SD/CS Functional Analyst. The right candidate has a great sense of responsibility, takes ownership with a proactive customer focus and has an in-depth SAP background. In this role, you will drive and monitor business demand for successful implementation and define solutions that meet customer requirements using best practices. Details Start: June 17, 2024 Duration: 6 months (option to extend) Location: Rotterdam - near centrum Dutch and English speaking Activities Act as Subject Matter Expert in the domain Sales and Distribution (SAP SD) and Customer Service (SAP CS) Act as a focal point for integration between SAP and other (non-ERP) systems in the SD/CS domain Managing Build and Support activities in the SD/CS domain in close collaboration with our external partner (onsite/offshore). Gathering and analysing business requirements. Understands business processes. Provides expert advice. Builds strong relationships within the company, creates business blueprints. Designing and implementing solutions; This includes managing deliverables as well as managing activities. Delivers results within agreed timelines and estimates (ERP Lead role in projects) Provide functional specifications to our external partner for any necessary adjustments or developments Oversee technical design and development activities of our external partner Coordinate with other module SAP Functional Analysts for integration requirements Provide training and coordinate testing activities for SD/CS related changes and projects Living by core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the company. Skills A bachelor's or master's degree in IT or Economics or related discipline More than 7 years of experience designing and implementing SAP SD/CS solutions Strong understanding of integration points with other SAP modules (MM, FI/CO, PS) Strong knowledge of integrations via Middleware platforms (PI, Bizztalk, Mulesoft); experience with Salesforce integration and EDI is a big plus. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
08/05/2024
Project-based
SAP SD CS Consultant - Dutch Speaking SAP SD/CS Functional Analyst. The right candidate has a great sense of responsibility, takes ownership with a proactive customer focus and has an in-depth SAP background. In this role, you will drive and monitor business demand for successful implementation and define solutions that meet customer requirements using best practices. Details Start: June 17, 2024 Duration: 6 months (option to extend) Location: Rotterdam - near centrum Dutch and English speaking Activities Act as Subject Matter Expert in the domain Sales and Distribution (SAP SD) and Customer Service (SAP CS) Act as a focal point for integration between SAP and other (non-ERP) systems in the SD/CS domain Managing Build and Support activities in the SD/CS domain in close collaboration with our external partner (onsite/offshore). Gathering and analysing business requirements. Understands business processes. Provides expert advice. Builds strong relationships within the company, creates business blueprints. Designing and implementing solutions; This includes managing deliverables as well as managing activities. Delivers results within agreed timelines and estimates (ERP Lead role in projects) Provide functional specifications to our external partner for any necessary adjustments or developments Oversee technical design and development activities of our external partner Coordinate with other module SAP Functional Analysts for integration requirements Provide training and coordinate testing activities for SD/CS related changes and projects Living by core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the company. Skills A bachelor's or master's degree in IT or Economics or related discipline More than 7 years of experience designing and implementing SAP SD/CS solutions Strong understanding of integration points with other SAP modules (MM, FI/CO, PS) Strong knowledge of integrations via Middleware platforms (PI, Bizztalk, Mulesoft); experience with Salesforce integration and EDI is a big plus. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
ORDER SPECIALIST (TELECOM) - HYBRID - PERMANENT - THEALE ORDER SPECIALIST (TELECOMS) Theale - Hybrid - /3 days/week Permanent - Fulltime MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into Client, and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within Client scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into Client -Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote Client as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable Client to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Client Demand team. Use key business reports and financial information to ensure that requests are within Client business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Desired Experience - Experience (technical, managerial, industry) - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office knowledge - Accuracy & attention to detail - Ability to work to deadlines - Evenflow/Omnix/Remedy knowledge Please apply via this ad in the first instance or send a CV with covering note or contact me (see below) Project People is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
ORDER SPECIALIST (TELECOM) - HYBRID - PERMANENT - THEALE ORDER SPECIALIST (TELECOMS) Theale - Hybrid - /3 days/week Permanent - Fulltime MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into Client, and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within Client scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into Client -Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote Client as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable Client to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Client Demand team. Use key business reports and financial information to ensure that requests are within Client business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Desired Experience - Experience (technical, managerial, industry) - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office knowledge - Accuracy & attention to detail - Ability to work to deadlines - Evenflow/Omnix/Remedy knowledge Please apply via this ad in the first instance or send a CV with covering note or contact me (see below) Project People is acting as an Employment Agency in relation to this vacancy.
Technology Risk and Controls Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. Technology Governance is responsible for defining Technology-wide standards, controls and reporting to ensure the Technology business is operating effectively and meeting its financial, strategic, assurance and regulatory obligations. The area covers Technology Strategy & Planning, Risk and Controls, Business Resilience, IT Service Continuity and Enterprise Architecture. Overall Responsibilities Facilitating and improving the Technology Risk Management process. Ensuring Technology controls are appropriate, facilitating reporting on Compliance to relevant internal stakeholders Facilitate and support Internal and External Audits, their execution and the tracking of reporting of remediating actions Supporting the development and embedding of underpinning process and procedure documentation, including assisting service/business/process owners with compliance to new policies and operationalising new working practices and procedures. Monitor and report on the performance of these processes across the organisation, recommending and implementing enhancements, and closing coverage gaps. Work with Operational Risk to manage and track key Technology Risks, provide support as part of Entity-wide risk reviews and control gaps. Facilitate the Technology Supplier Management process, ensuring that internal stakeholders are compliant with the framework and the status of 3rd parties is managed. Skills and Experience Essential Excellent verbal and written communication skills Understanding of SOX 404 IT General Controls Experience of working in a regulated environment and with stakeholders across Operational Risk, Audit and Compliance. Desired Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Practical experience of working with Quality Management Systems, ideally with ISO27001 Foundation certification or above. Risk Management - experience of facilitating the management of risks, ideally with a formal accreditation (eg ISO31000 or Management of Risk). IT Service Management - understanding of the disciplines required to design, develop, transition and operate technology services, ideally with a formal ITIL v4 certification. Practical experience of managing small project deliveries and improvement roadmaps. Experience of authoring process and procedure documentation.
08/05/2024
Full time
Technology Risk and Controls Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. Technology Governance is responsible for defining Technology-wide standards, controls and reporting to ensure the Technology business is operating effectively and meeting its financial, strategic, assurance and regulatory obligations. The area covers Technology Strategy & Planning, Risk and Controls, Business Resilience, IT Service Continuity and Enterprise Architecture. Overall Responsibilities Facilitating and improving the Technology Risk Management process. Ensuring Technology controls are appropriate, facilitating reporting on Compliance to relevant internal stakeholders Facilitate and support Internal and External Audits, their execution and the tracking of reporting of remediating actions Supporting the development and embedding of underpinning process and procedure documentation, including assisting service/business/process owners with compliance to new policies and operationalising new working practices and procedures. Monitor and report on the performance of these processes across the organisation, recommending and implementing enhancements, and closing coverage gaps. Work with Operational Risk to manage and track key Technology Risks, provide support as part of Entity-wide risk reviews and control gaps. Facilitate the Technology Supplier Management process, ensuring that internal stakeholders are compliant with the framework and the status of 3rd parties is managed. Skills and Experience Essential Excellent verbal and written communication skills Understanding of SOX 404 IT General Controls Experience of working in a regulated environment and with stakeholders across Operational Risk, Audit and Compliance. Desired Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Practical experience of working with Quality Management Systems, ideally with ISO27001 Foundation certification or above. Risk Management - experience of facilitating the management of risks, ideally with a formal accreditation (eg ISO31000 or Management of Risk). IT Service Management - understanding of the disciplines required to design, develop, transition and operate technology services, ideally with a formal ITIL v4 certification. Practical experience of managing small project deliveries and improvement roadmaps. Experience of authoring process and procedure documentation.
My customer is currently looking for an English speaking ServiceNow Business Analyst to work on a project for a US client. The role can be completed 100% remote. Role description Lead meetings with system owners and clients to gather business requirements. Capture and document current or new business products and recommend improvements and efficiencies. Exact location(s): Remote Start date: 1st June Duration: 6 months
08/05/2024
Project-based
My customer is currently looking for an English speaking ServiceNow Business Analyst to work on a project for a US client. The role can be completed 100% remote. Role description Lead meetings with system owners and clients to gather business requirements. Capture and document current or new business products and recommend improvements and efficiencies. Exact location(s): Remote Start date: 1st June Duration: 6 months
Order Specialist/Demand Specialist - Mobile Telecoms - Permanent Greater Reading - Hybrid with 2-3 days in office MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into the Company and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within the Company scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into the Company. Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote the business as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable the Company to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Demand team. Use key business reports and financial information to ensure that requests are within business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Experience required: - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Mandatory - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office Project People is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
Order Specialist/Demand Specialist - Mobile Telecoms - Permanent Greater Reading - Hybrid with 2-3 days in office MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into the Company and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within the Company scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into the Company. Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote the business as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable the Company to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Demand team. Use key business reports and financial information to ensure that requests are within business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Experience required: - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Mandatory - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office Project People is acting as an Employment Agency in relation to this vacancy.
We're looking for an experienced SAP EHS Fullstack Developer to join our team! In this role, you'll play a critical part in both maintaining our current solutions and driving new developments forward. Start Date: 03/06/2024 End Date: 28/02/2025 Key Responsibilities: - Collaborate with external SAP EHS developers to maintain and enhance the "SAP EHS" product. - Plan and execute new developments based on "SAP EHS" product. - Provide guidance to the product team (Functional Analysts/Product Owner) on requirements.
08/05/2024
Project-based
We're looking for an experienced SAP EHS Fullstack Developer to join our team! In this role, you'll play a critical part in both maintaining our current solutions and driving new developments forward. Start Date: 03/06/2024 End Date: 28/02/2025 Key Responsibilities: - Collaborate with external SAP EHS developers to maintain and enhance the "SAP EHS" product. - Plan and execute new developments based on "SAP EHS" product. - Provide guidance to the product team (Functional Analysts/Product Owner) on requirements.
We are working with one of our most prestigious client who are an industry leader in the software sector, supporting them with the recruitment of a Global Reporting Analyst to join their thriving team in Northampton. Location: Northampton Length: Permanent, full-time Environment: Hybrid - 2/3 days in the office Responsibilities: Manage the reporting across the high value accounts. Responsible for streamline processes and internal procedures. Produce reporting to the relevant client contacts (internal and external) on KPI's and data analysis as defined within the contract. These could be, but are not limited to, spend by purchase order and budgets, client accruals, analysis of service and product MI, volume metrics, and pre-billing information such as meter readings. Administer and control all reporting and issuing of invoices, in line with the client's requirements within agreed SLA's and targets. Analyse and examine costs to establish the agreement in line with the contract. Key Experience: Extensive PC skills, with a strong working knowledge of Microsoft Excel, Word and PowerPoint & Power BI. Must be able to read/write/speak English fluently. An excellent track record of successful management in large, complex and dynamic businesses, international experience would be beneficial. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
08/05/2024
Full time
We are working with one of our most prestigious client who are an industry leader in the software sector, supporting them with the recruitment of a Global Reporting Analyst to join their thriving team in Northampton. Location: Northampton Length: Permanent, full-time Environment: Hybrid - 2/3 days in the office Responsibilities: Manage the reporting across the high value accounts. Responsible for streamline processes and internal procedures. Produce reporting to the relevant client contacts (internal and external) on KPI's and data analysis as defined within the contract. These could be, but are not limited to, spend by purchase order and budgets, client accruals, analysis of service and product MI, volume metrics, and pre-billing information such as meter readings. Administer and control all reporting and issuing of invoices, in line with the client's requirements within agreed SLA's and targets. Analyse and examine costs to establish the agreement in line with the contract. Key Experience: Extensive PC skills, with a strong working knowledge of Microsoft Excel, Word and PowerPoint & Power BI. Must be able to read/write/speak English fluently. An excellent track record of successful management in large, complex and dynamic businesses, international experience would be beneficial. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Transfer Agency Analyst - Limerick Prestigious Limerick based client requires an accomplished Transfer Agency Analyst to support with investor and client queries. The department provides third party fund services to numerous fund management companies covering the full range of shareholder servicing functions including dealing, registration, settlements, distributions, commissions and statements. The Transfer Agency Analyst will be required onsite 2/3 days a week and the remainder working from home. - Responding to investor queries via phone or email - Ensure queries are answered in line with department procedures - Ensure your own tasks and responsibilities are completed within the correct time scales Essential: * Working knowledge Client Servicing/client services/client engagement * Knowledge of regulatory environments * Ability to work to set deadlines * Understanding of transfer agency/funds admin or AML helpful but not essential * Microsoft Office Skills ie, Excel, Word. * Attention to detail and strong data accuracy * Analytical skills are required to research and resolve enquiries * Good communication skills Click Apply now to be considered for the Transfer Agency Analyst role
08/05/2024
Project-based
Transfer Agency Analyst - Limerick Prestigious Limerick based client requires an accomplished Transfer Agency Analyst to support with investor and client queries. The department provides third party fund services to numerous fund management companies covering the full range of shareholder servicing functions including dealing, registration, settlements, distributions, commissions and statements. The Transfer Agency Analyst will be required onsite 2/3 days a week and the remainder working from home. - Responding to investor queries via phone or email - Ensure queries are answered in line with department procedures - Ensure your own tasks and responsibilities are completed within the correct time scales Essential: * Working knowledge Client Servicing/client services/client engagement * Knowledge of regulatory environments * Ability to work to set deadlines * Understanding of transfer agency/funds admin or AML helpful but not essential * Microsoft Office Skills ie, Excel, Word. * Attention to detail and strong data accuracy * Analytical skills are required to research and resolve enquiries * Good communication skills Click Apply now to be considered for the Transfer Agency Analyst role
Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 A Financial Reporting analyst with an understanding of Hedge Accounting is required by a leading International Investment bank based in the city of London. Reporting to the Director of Financial Reporting your role will be to take ownership of the Hedge Accounting section of the business within the newly formed centre of excellence. To be considered we need you to show prior experience within a similar role and ideally have an accounting qualification (or similar) This is a Hybrid role requiring at least 2-3 days in their London office Key requirements to be considered: Fully qualified accountant (ACA/ACCA/CIMA) Hedge Accounting Derivatives (IRS) Financial Control/Reporting In return the client will offer a starting base salary up to £70k plus bonus and benefits, along with a strong career opportunity with a well known and established international Finance firm. Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 Kite Human Capital - Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 - Winner Most Innovative Recruitment Agency' 2023 - Winner Best Banking/Professional Service' 2018 - Winner Best Client Service' 2017 - Winner Agency of The Year' 2017 - Winner Banking & Financial Services Agency' 2016 - Winner Banking & Financial Services Agency'
08/05/2024
Full time
Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 A Financial Reporting analyst with an understanding of Hedge Accounting is required by a leading International Investment bank based in the city of London. Reporting to the Director of Financial Reporting your role will be to take ownership of the Hedge Accounting section of the business within the newly formed centre of excellence. To be considered we need you to show prior experience within a similar role and ideally have an accounting qualification (or similar) This is a Hybrid role requiring at least 2-3 days in their London office Key requirements to be considered: Fully qualified accountant (ACA/ACCA/CIMA) Hedge Accounting Derivatives (IRS) Financial Control/Reporting In return the client will offer a starting base salary up to £70k plus bonus and benefits, along with a strong career opportunity with a well known and established international Finance firm. Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 Kite Human Capital - Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 - Winner Most Innovative Recruitment Agency' 2023 - Winner Best Banking/Professional Service' 2018 - Winner Best Client Service' 2017 - Winner Agency of The Year' 2017 - Winner Banking & Financial Services Agency' 2016 - Winner Banking & Financial Services Agency'
NO SPONSORSHIP Microsoft M365 Administrator (MS Teams and SharePoint Online) SALARY: $140k - $165k flex LOCATIONS: Primary: Chicago, IL /Secondary: Dallas/Austin/Houston/Boston/NY/Washington DC/Miami 2 days remote/3 days onsite Looking for a candidate with heavy SharePoint 2019 on premise, SharePoint online, M365 azure MS teams The Application Developer II role is responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Technologies/Software Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
07/05/2024
Full time
NO SPONSORSHIP Microsoft M365 Administrator (MS Teams and SharePoint Online) SALARY: $140k - $165k flex LOCATIONS: Primary: Chicago, IL /Secondary: Dallas/Austin/Houston/Boston/NY/Washington DC/Miami 2 days remote/3 days onsite Looking for a candidate with heavy SharePoint 2019 on premise, SharePoint online, M365 azure MS teams The Application Developer II role is responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Technologies/Software Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
Senior Analyst - Information Governance/Data Protection Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry. Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Responsibilities Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy. Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships. Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings. Experience with Privacy requirements and work with personal information and its protection. Strong strategic thinking, problem solving, and analytic skills.
07/05/2024
Full time
Senior Analyst - Information Governance/Data Protection Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry. Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Responsibilities Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy. Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships. Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings. Experience with Privacy requirements and work with personal information and its protection. Strong strategic thinking, problem solving, and analytic skills.
Service Description: Join our team as we transition our SAP IT operating model to a product-oriented approach! We're seeking an SAP EHS Fullstack Development Service to support and enhance our Group SAP EHS product. Operating under a DevOps approach, you'll focus on maintaining current solutions and developing new ones. As an SAP EHS Fullstack Development Service, your responsibilities will include: - Maintaining and enhancing the "SAP EHS" product within a team of external SAP EHS developers. - Planning and implementing new developments based on the requirements of the "SAP EHS" product. - Providing guidance to the product team (Functional Analysts/Product Owner) on requirements. - Documenting developed technologies. Requirements: - Proficient in development tools such as Business Application Studio (BAS), ABAP Development Tools (ADT), and SE80. - Excellent ABAP OO and UI5/JavaScript skills. - Strong BOPF skills. - Experience with Business Objects and interfaces of the SAP S/4 Hana EHS module. - Hands-on experience with CAP and RAP frameworks is a plus. - Additional Experience with MDK, CAP, and RAP is advantageous. - Excellent analytical, communication, and technical documentation skills. - Good knowledge of git. - Experience with the ticket tool Jira. - A team player with fluency in English and one of the following: Dutch/French/German.
07/05/2024
Project-based
Service Description: Join our team as we transition our SAP IT operating model to a product-oriented approach! We're seeking an SAP EHS Fullstack Development Service to support and enhance our Group SAP EHS product. Operating under a DevOps approach, you'll focus on maintaining current solutions and developing new ones. As an SAP EHS Fullstack Development Service, your responsibilities will include: - Maintaining and enhancing the "SAP EHS" product within a team of external SAP EHS developers. - Planning and implementing new developments based on the requirements of the "SAP EHS" product. - Providing guidance to the product team (Functional Analysts/Product Owner) on requirements. - Documenting developed technologies. Requirements: - Proficient in development tools such as Business Application Studio (BAS), ABAP Development Tools (ADT), and SE80. - Excellent ABAP OO and UI5/JavaScript skills. - Strong BOPF skills. - Experience with Business Objects and interfaces of the SAP S/4 Hana EHS module. - Hands-on experience with CAP and RAP frameworks is a plus. - Additional Experience with MDK, CAP, and RAP is advantageous. - Excellent analytical, communication, and technical documentation skills. - Good knowledge of git. - Experience with the ticket tool Jira. - A team player with fluency in English and one of the following: Dutch/French/German.
Junior Project Manager/Key Management Services Analyst - Belgium As part of the Key Management Delivery (KMD) team, the job holder will be responsible for the day-to-day delivery and support of the various security services managed by KMD including performing the exchange of cryptographic keys with company customers on a global basis, adhering to strict security procedures and standards and communicating with customers via email and phone. These services include: The secure processing of transactions using features such as PIN, CVC, EMV chip and PayPass cryptographic functionality. The management of several Certification Authorities for the provisioning of PKI certificates used for EMV Chip off-line capabilities, certificates supporting internal infrastructure, SecureCode implementations. Role: * Project manage the exchange of cryptographic keys and related material between the company and its customers for the enablement and continuity of the services offered. * Operate the security and key management systems used by the KMD within the boundaries of operational and security procedures. * Provide support to both internal and external customers, on both specific technical questions relating to the services as well as general operational or procedural aspects. * Participate in the operational set-up of new security services offered and in the improvement of the operational efficiency of existing services. Knowledge/Experience (preferred) * Knowledge of payment authorization systems * Technical and basic knowledge of IT Security and cryptography * Customer service background * Fluent in English, both verbal and written, Spanish is a plus. * Well organized and detail oriented * Possesses strong customer support and communication skills, both verbal and written, and strong relationship and collaborative skills. * Willingness and ability to learn and take on challenging opportunities and to work as a member of diverse and geographically distributed team. * Accurate and possess analytical skills with the ability to think outside the box. * Flexible and capable to multi-task and cope with emergency and stressful situations * Must have the ability to work in a team in a cooperative and structured manner.
07/05/2024
Project-based
Junior Project Manager/Key Management Services Analyst - Belgium As part of the Key Management Delivery (KMD) team, the job holder will be responsible for the day-to-day delivery and support of the various security services managed by KMD including performing the exchange of cryptographic keys with company customers on a global basis, adhering to strict security procedures and standards and communicating with customers via email and phone. These services include: The secure processing of transactions using features such as PIN, CVC, EMV chip and PayPass cryptographic functionality. The management of several Certification Authorities for the provisioning of PKI certificates used for EMV Chip off-line capabilities, certificates supporting internal infrastructure, SecureCode implementations. Role: * Project manage the exchange of cryptographic keys and related material between the company and its customers for the enablement and continuity of the services offered. * Operate the security and key management systems used by the KMD within the boundaries of operational and security procedures. * Provide support to both internal and external customers, on both specific technical questions relating to the services as well as general operational or procedural aspects. * Participate in the operational set-up of new security services offered and in the improvement of the operational efficiency of existing services. Knowledge/Experience (preferred) * Knowledge of payment authorization systems * Technical and basic knowledge of IT Security and cryptography * Customer service background * Fluent in English, both verbal and written, Spanish is a plus. * Well organized and detail oriented * Possesses strong customer support and communication skills, both verbal and written, and strong relationship and collaborative skills. * Willingness and ability to learn and take on challenging opportunities and to work as a member of diverse and geographically distributed team. * Accurate and possess analytical skills with the ability to think outside the box. * Flexible and capable to multi-task and cope with emergency and stressful situations * Must have the ability to work in a team in a cooperative and structured manner.
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
07/05/2024
Full time
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Start Date: 01. August 2024 Contract Length: 6 months (with possibility of extension) Language: English On behalf of an international financial institution located in Basel, we are looking for an experienced CIAM Engineer with strong knowledge of Okta and Azure AD . Tasks & Responsibilities: Analyse business requirements and align them into information technologies with best practices. Closely collaborate with infrastructure admins, developers, business analysts, business users and the implementation team to ensure that the requirements are understood, developed, tested, and delivered to specification. Participate and actively contribute to design discussions with implementation partners. Take care of configuration changes and customisation of Okta product as per the business needs. Implement system/data integrations between Okta and other in-house business applications. Configure the Okta platform workflows. Support the testing efforts. Design and implement CIAM project CI/CD pipelines. Support training materials preparation activities. Contribute to business process optimization and system enhancements Actively contribute to the agile delivery of the implementation team Design and implement application-level security configurations Develop and document CIAM engineering patterns and guidelines. Must haves: Minimum of 7 years of experience working in IT and a minimum of 5 years of experience working with Okta. Knowledge and experience with Azure AD (including B2B users). Experience in creating customizations and workflows in Okta. Hands-on experience with CIAM project implementation. Experience in working within an agile implementation team. Experience in creating custom UI pages using JavaScript, HTML, CSS. Experience in creating AzDo/GitHub CI/CD pipelines. Nice to haves: Knowledge of and experience with Microsoft technologies (eg SharePoint Online, GitHub, Azure PaaS services etc.). Certificates in Okta or Azure AD would be an advantage. Knowledge of Azure PaaS services would be an advantage. Knowledge of C#, ASP.NET would be an advantage. Knowledge of Ansible and Terraform would be an advantage. Interpersonal skills: Good communication and presentation skills (oral and written English) Proactive, flexible and customer focused Good problem-solving skills Job Title: CIAM Engineer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
07/05/2024
Project-based
Start Date: 01. August 2024 Contract Length: 6 months (with possibility of extension) Language: English On behalf of an international financial institution located in Basel, we are looking for an experienced CIAM Engineer with strong knowledge of Okta and Azure AD . Tasks & Responsibilities: Analyse business requirements and align them into information technologies with best practices. Closely collaborate with infrastructure admins, developers, business analysts, business users and the implementation team to ensure that the requirements are understood, developed, tested, and delivered to specification. Participate and actively contribute to design discussions with implementation partners. Take care of configuration changes and customisation of Okta product as per the business needs. Implement system/data integrations between Okta and other in-house business applications. Configure the Okta platform workflows. Support the testing efforts. Design and implement CIAM project CI/CD pipelines. Support training materials preparation activities. Contribute to business process optimization and system enhancements Actively contribute to the agile delivery of the implementation team Design and implement application-level security configurations Develop and document CIAM engineering patterns and guidelines. Must haves: Minimum of 7 years of experience working in IT and a minimum of 5 years of experience working with Okta. Knowledge and experience with Azure AD (including B2B users). Experience in creating customizations and workflows in Okta. Hands-on experience with CIAM project implementation. Experience in working within an agile implementation team. Experience in creating custom UI pages using JavaScript, HTML, CSS. Experience in creating AzDo/GitHub CI/CD pipelines. Nice to haves: Knowledge of and experience with Microsoft technologies (eg SharePoint Online, GitHub, Azure PaaS services etc.). Certificates in Okta or Azure AD would be an advantage. Knowledge of Azure PaaS services would be an advantage. Knowledge of C#, ASP.NET would be an advantage. Knowledge of Ansible and Terraform would be an advantage. Interpersonal skills: Good communication and presentation skills (oral and written English) Proactive, flexible and customer focused Good problem-solving skills Job Title: CIAM Engineer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.