Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Description As part of a successful and growing Mechanical department, you'll support the team that's been delivering industry-leading design solutions for decades. Your organisational and communication skills will help you interact with internal and external contacts to deliver projects within time, quality and budget constraints. You'll also work to play an integral role in driving quality standards. You will be responsible for generating quality, accurate and detailed records of Building Services engineering project documentation, working within the requirements of the project BIM execution plan. Why this role? This is an opportunity to join a multidisciplinary team where you will take ownership and be inspired by innovation Great opportunity to grow your expertise and plug into a wider network of hundreds of engineering professionals to learn from Fantastic project variety working across multiple sectors You will join an office filled with dynamic, friendly and supportive people Responsibilities Be responsible for the production of schematic, general arrangement and detailed drawings in Revit in accordance with the relevant standards and procedures. Be responsible for carrying out clash detections of the Revit model and producing solutions to any clashes found. Ensure quality of delivery when producing or updating drawings to internal and/or customer standards. Work closely with other members of the design team to deliver safe, efficient and buildable solutions. Review specialist subcontractors/suppliers production BIM models and drawings for compliance with design intent Requirements Preferably qualified in either Revit or related Training/knowledge of the developing BIM Level 2 Delivery Ability to produce 2D & 3D Building Services design deliverables from concept through to fully co-ordinated detailed design Familiar with assurance processes, codes of practice, standards and relevant sections of statutory documentation Ability to liaise and co-ordinate with clients, Architects and all other members of the Design Team. Experience of clash detection/resolution process using both Navisworks and Revit. Knowledge of Cobie Data applicable to M&E drawings Eligible to pass criteria for security clearance ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
15/05/2024
Project-based
Description As part of a successful and growing Mechanical department, you'll support the team that's been delivering industry-leading design solutions for decades. Your organisational and communication skills will help you interact with internal and external contacts to deliver projects within time, quality and budget constraints. You'll also work to play an integral role in driving quality standards. You will be responsible for generating quality, accurate and detailed records of Building Services engineering project documentation, working within the requirements of the project BIM execution plan. Why this role? This is an opportunity to join a multidisciplinary team where you will take ownership and be inspired by innovation Great opportunity to grow your expertise and plug into a wider network of hundreds of engineering professionals to learn from Fantastic project variety working across multiple sectors You will join an office filled with dynamic, friendly and supportive people Responsibilities Be responsible for the production of schematic, general arrangement and detailed drawings in Revit in accordance with the relevant standards and procedures. Be responsible for carrying out clash detections of the Revit model and producing solutions to any clashes found. Ensure quality of delivery when producing or updating drawings to internal and/or customer standards. Work closely with other members of the design team to deliver safe, efficient and buildable solutions. Review specialist subcontractors/suppliers production BIM models and drawings for compliance with design intent Requirements Preferably qualified in either Revit or related Training/knowledge of the developing BIM Level 2 Delivery Ability to produce 2D & 3D Building Services design deliverables from concept through to fully co-ordinated detailed design Familiar with assurance processes, codes of practice, standards and relevant sections of statutory documentation Ability to liaise and co-ordinate with clients, Architects and all other members of the Design Team. Experience of clash detection/resolution process using both Navisworks and Revit. Knowledge of Cobie Data applicable to M&E drawings Eligible to pass criteria for security clearance ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Lynx are looking for a Senior Electrical Engineer for one of our amazing MEP clients. Providing expert solutions across various niche sectors, they work seamlessly within a multi-disciplinary team, trusted by our clients to deliver inventive solutions to complex technical design challenges. With extensive experience in delivering solutions focused on the design, installation, operation and maintenance of electrical systems, we're able to understand our client's visions and support them in realising the potential of their products. An in-depth understanding of the industry's regulatory and safety requirements means we can control the process conditions and the risks. From feasibility through to decommissioning, we help clients at every project stage and scale, ensuring functional safety throughout. As the team has grown, we have a number of opportunities for Senior and Principal Electrical Engineers to become permanent members. About You We are looking for people who: Value quality and enjoy delivering technically excellent Electrical designs in the built environment Want to take ownership, be innovative, use initiative and are driven by client satisfaction Have experience in coordinating multi-disciplinary design teams Have experience in leading and mentoring junior engineers Hold a relevant degree and chartered or willing to work towards this Eligible to pass criteria for security clearance and airside pass applications Why this role? With the opportunity to work in multiple sectors including Commercial, Residential and Healthcare. you will work on exciting and innovative buildings, often with top-tier architects and clients. Our growing team provides opportunities for progression, where you will be encouraged and supported to develop your role and challenge your skills to explore career paths that help maximise your technical and management skill sets. You will work within a supportive team with the ability to plug into and access our wider network of professionals You will have the opportunity to see your designs come to fruition through site visits and client engagement Our teams provide the full range of multi-disciplinary services including process engineering, mechanical and electrical (HV/LV), EC&I, architecture, building services, civil and structural, supported by programme management and a CDM consultancy. Our expertise also includes BIM, Digital and Asset Management, embracing the latest in digital techniques to provide clients with the most efficient and cost-effective design and solutions. Benefits You'll have a chance to make your mark on some of the most exciting projects in our sectors. Whatever your discipline, you'll be alongside some of the most talented people in the industry. Friendly and comfortable spaces, easily accessible by car or public transport. And our salary and benefits packages are some of the best in the industry. There's also individual performance-related rewards on offer, as well as: Company car or cash allowance Up to 6% matched contributory pension plan Life assurance scheme 25 days annual leave plus ability to buy additional leave Discount scheme (including gym membership, mobile phones etc) Family friendly policies Employee assistance Professional development If you are looking for a new exciting opportunity with an excellent Building Services Consultancy, please apply with your latest your CV.
14/05/2024
Full time
Lynx are looking for a Senior Electrical Engineer for one of our amazing MEP clients. Providing expert solutions across various niche sectors, they work seamlessly within a multi-disciplinary team, trusted by our clients to deliver inventive solutions to complex technical design challenges. With extensive experience in delivering solutions focused on the design, installation, operation and maintenance of electrical systems, we're able to understand our client's visions and support them in realising the potential of their products. An in-depth understanding of the industry's regulatory and safety requirements means we can control the process conditions and the risks. From feasibility through to decommissioning, we help clients at every project stage and scale, ensuring functional safety throughout. As the team has grown, we have a number of opportunities for Senior and Principal Electrical Engineers to become permanent members. About You We are looking for people who: Value quality and enjoy delivering technically excellent Electrical designs in the built environment Want to take ownership, be innovative, use initiative and are driven by client satisfaction Have experience in coordinating multi-disciplinary design teams Have experience in leading and mentoring junior engineers Hold a relevant degree and chartered or willing to work towards this Eligible to pass criteria for security clearance and airside pass applications Why this role? With the opportunity to work in multiple sectors including Commercial, Residential and Healthcare. you will work on exciting and innovative buildings, often with top-tier architects and clients. Our growing team provides opportunities for progression, where you will be encouraged and supported to develop your role and challenge your skills to explore career paths that help maximise your technical and management skill sets. You will work within a supportive team with the ability to plug into and access our wider network of professionals You will have the opportunity to see your designs come to fruition through site visits and client engagement Our teams provide the full range of multi-disciplinary services including process engineering, mechanical and electrical (HV/LV), EC&I, architecture, building services, civil and structural, supported by programme management and a CDM consultancy. Our expertise also includes BIM, Digital and Asset Management, embracing the latest in digital techniques to provide clients with the most efficient and cost-effective design and solutions. Benefits You'll have a chance to make your mark on some of the most exciting projects in our sectors. Whatever your discipline, you'll be alongside some of the most talented people in the industry. Friendly and comfortable spaces, easily accessible by car or public transport. And our salary and benefits packages are some of the best in the industry. There's also individual performance-related rewards on offer, as well as: Company car or cash allowance Up to 6% matched contributory pension plan Life assurance scheme 25 days annual leave plus ability to buy additional leave Discount scheme (including gym membership, mobile phones etc) Family friendly policies Employee assistance Professional development If you are looking for a new exciting opportunity with an excellent Building Services Consultancy, please apply with your latest your CV.
Azure Consultant - Hybrid: 3 days onsite in either Manchester, Northampton or Chippenham - £60,000 + OTE We have partnered with an organisation who strive themselves on having technical specialist and business experts within their organisation and deliver technical. The organisation is hiring for a customer facing Azure Consultant to drive the client relations and deliver solutions to their business partners and clients. The Azure Consultant will operate as an Azure Engineer and Pre-sales to engage with clients to understand their business requirements and architecting Azure Cloud solutions. This role requires a mixture of technical expertise within Azure solutions and strong customer facing skills. The Azure Consultant will be required to visit the office in Northampton or Chippenham 3 days a week. Requirements of the Azure Consultant: - Extensive experience with Azure as a subject matter expert - Client facing exposure working in a consultancy position or MSP environment. - Strong understanding of Azure services such as Networking, Security, Virtual Desktop, Compute etc. - Experience within pre-sales/customer facing. - Excellent communicator to a mixture of clients. Responsibilities of the Azure Consultant: - Deliver projects for key customers across various sectors - Conduct technical workshops and Proof-of-concepts (POCs) to show how Azure solutions work. - Collaborate with the sales teams to align technical solutions with client needs. - Design and architect cost-effective Azure solutions - Present and explain the business solutions to clients to show how they have bring value. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
13/05/2024
Full time
Azure Consultant - Hybrid: 3 days onsite in either Manchester, Northampton or Chippenham - £60,000 + OTE We have partnered with an organisation who strive themselves on having technical specialist and business experts within their organisation and deliver technical. The organisation is hiring for a customer facing Azure Consultant to drive the client relations and deliver solutions to their business partners and clients. The Azure Consultant will operate as an Azure Engineer and Pre-sales to engage with clients to understand their business requirements and architecting Azure Cloud solutions. This role requires a mixture of technical expertise within Azure solutions and strong customer facing skills. The Azure Consultant will be required to visit the office in Northampton or Chippenham 3 days a week. Requirements of the Azure Consultant: - Extensive experience with Azure as a subject matter expert - Client facing exposure working in a consultancy position or MSP environment. - Strong understanding of Azure services such as Networking, Security, Virtual Desktop, Compute etc. - Experience within pre-sales/customer facing. - Excellent communicator to a mixture of clients. Responsibilities of the Azure Consultant: - Deliver projects for key customers across various sectors - Conduct technical workshops and Proof-of-concepts (POCs) to show how Azure solutions work. - Collaborate with the sales teams to align technical solutions with client needs. - Design and architect cost-effective Azure solutions - Present and explain the business solutions to clients to show how they have bring value. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).