Infrastructure Manager: Microsoft Tech stack, Azure, MS365 Geneva, Swiss residents needed. Geneva Local languages French - German a bonus. Candidates need to be based in CH already! Supervise a team of 3 infrastructure, security, and network technicians along with 3 local IT Service Desk technicians Lead the IT infrastructure team to ensure smooth operations and high availability Oversee design, implementation, and maintenance of IT infrastructure, including Servers, networks, storage, and security Provide strategic direction for adopting new technologies to enhance efficiency Manage Microsoft technologies like MS Teams, Exchange, Active Directory, Azure, Intune, and MFA Ensure compliance with IT policies, procedures, and regulations in addition to managing and assessing Service Delivery of local and regional IT vendors Collaborate with other teams to resolve technical issues and meet business goals Develop disaster recovery, business continuity plans and support Security and external audits (ISO 2700 Monitor system performance and implement enhancements for optimisation Stay updated on emerging technologies and industry trends for continuous improvement Fluency in English (C1) Bachelor's degree in computer science, IT, or related field, or equivalent experience. 5+ years in IT infrastructure management Strong expertise in Microsoft technologies: MS Teams, Exchange, Active Directory, Azure, Intune, M365, MFA Desirable experience with Citrix Cloud, EDR solutions, SD-WAN, and data center tech ITIL certification required Experience with ServiceNow or similar ticket systems preferred Excellent leadership, communication, and problem-solving skills Michael Bailey International is acting as an Employment Business in relation to this vacancy.
08/05/2024
Project-based
Infrastructure Manager: Microsoft Tech stack, Azure, MS365 Geneva, Swiss residents needed. Geneva Local languages French - German a bonus. Candidates need to be based in CH already! Supervise a team of 3 infrastructure, security, and network technicians along with 3 local IT Service Desk technicians Lead the IT infrastructure team to ensure smooth operations and high availability Oversee design, implementation, and maintenance of IT infrastructure, including Servers, networks, storage, and security Provide strategic direction for adopting new technologies to enhance efficiency Manage Microsoft technologies like MS Teams, Exchange, Active Directory, Azure, Intune, and MFA Ensure compliance with IT policies, procedures, and regulations in addition to managing and assessing Service Delivery of local and regional IT vendors Collaborate with other teams to resolve technical issues and meet business goals Develop disaster recovery, business continuity plans and support Security and external audits (ISO 2700 Monitor system performance and implement enhancements for optimisation Stay updated on emerging technologies and industry trends for continuous improvement Fluency in English (C1) Bachelor's degree in computer science, IT, or related field, or equivalent experience. 5+ years in IT infrastructure management Strong expertise in Microsoft technologies: MS Teams, Exchange, Active Directory, Azure, Intune, M365, MFA Desirable experience with Citrix Cloud, EDR solutions, SD-WAN, and data center tech ITIL certification required Experience with ServiceNow or similar ticket systems preferred Excellent leadership, communication, and problem-solving skills Michael Bailey International is acting as an Employment Business in relation to this vacancy.
An exciting opportunity has arisen to join a global organisation as a Senio r Associate - IT Site Services Technician on a Contract basis in Poland , having good experience in IT Site Services . You will playing a key role in steering the End user requests and issues at local office and remote support. Skills: Having atleast 3 - 5 years of experience in System administrator/IT Technician Mobile Device Management, MFA Configuration in End user Systems Microsoft O356, One Drive, Share point, Digital Certificates configuration on end user systems Responsible for assets management & inventory includes Systems, Laptop's, Office IT equipment Audio & Video conferencing equipment management Ensure up & running all the AV equipment in Training rooms, Town Hall, Meeting rooms, VIP room Installing and Configuring VPN's on end user systems Troubleshooting basic Network related issues and WIFI issues. Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime Knowledge on Google Workspace is additional knowledge Troubleshooting network connectivity in a LAN/WAN environment Requesting and coordinating vendor support Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office versions and any other authorized desktop applications Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment and office AV equipment Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Customize desktop hardware to meet user specifications and site standards Performs work in compliance within specified warranty requirements Configuration of Network Printers and Shared Printers Providing solutions at Desktop level support and application level System Related problems, Software Installations, Antivirus updating Performing LAN and WAN administration tasks as required. Perform both onsite and remote Help Desk tasks end-to-end Upgrading Operating System & Antivirus patches in users laptops and desktops Troubleshooting issues by administering on client machines remotely using remote desktop (RDP) or by through SCCM Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills. Excellent customer service skills that build high levels of customer satisfaction for internal and external clients. Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, eg, management, individual contributors. Having Strong experience in agile ways of working. A degree in a computer science or a related field is desirable but not essential. If this position sounds of interest, please send across an updated CV and a member of the resource team will be in contact to proceed with your application.
08/05/2024
Project-based
An exciting opportunity has arisen to join a global organisation as a Senio r Associate - IT Site Services Technician on a Contract basis in Poland , having good experience in IT Site Services . You will playing a key role in steering the End user requests and issues at local office and remote support. Skills: Having atleast 3 - 5 years of experience in System administrator/IT Technician Mobile Device Management, MFA Configuration in End user Systems Microsoft O356, One Drive, Share point, Digital Certificates configuration on end user systems Responsible for assets management & inventory includes Systems, Laptop's, Office IT equipment Audio & Video conferencing equipment management Ensure up & running all the AV equipment in Training rooms, Town Hall, Meeting rooms, VIP room Installing and Configuring VPN's on end user systems Troubleshooting basic Network related issues and WIFI issues. Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime Knowledge on Google Workspace is additional knowledge Troubleshooting network connectivity in a LAN/WAN environment Requesting and coordinating vendor support Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office versions and any other authorized desktop applications Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment and office AV equipment Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Customize desktop hardware to meet user specifications and site standards Performs work in compliance within specified warranty requirements Configuration of Network Printers and Shared Printers Providing solutions at Desktop level support and application level System Related problems, Software Installations, Antivirus updating Performing LAN and WAN administration tasks as required. Perform both onsite and remote Help Desk tasks end-to-end Upgrading Operating System & Antivirus patches in users laptops and desktops Troubleshooting issues by administering on client machines remotely using remote desktop (RDP) or by through SCCM Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills. Excellent customer service skills that build high levels of customer satisfaction for internal and external clients. Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, eg, management, individual contributors. Having Strong experience in agile ways of working. A degree in a computer science or a related field is desirable but not essential. If this position sounds of interest, please send across an updated CV and a member of the resource team will be in contact to proceed with your application.
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the companies vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. If you feel that you are a suitable candidate for this role or are keen to hear more. Please email a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
03/05/2024
Full time
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the companies vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. If you feel that you are a suitable candidate for this role or are keen to hear more. Please email a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.