Are you a software developer with a knack for problem-solving and a passion for creating innovative technical solutions? We are seeking a talented Analyst Developer to join our client a leading investments business based in London. In this role, you will analyse business requirements, develop custom software, and integrate third-party products to support various projects and initiatives. You will work with stakeholders across the organisation to understand their needs and deliver high-quality solutions. The ideal candidate has experience with: Python Knowledge of cloud computing Additional programming languages like C#, PowerShell, JavaScript This is an exciting opportunity to join an excellent organisation and be part of a collaborative team that values innovation and professional growth. If you're looking to make a significant impact and advance your career in a dynamic environment or get into investment management/financial services, then we'd love to hear from you
03/05/2024
Full time
Are you a software developer with a knack for problem-solving and a passion for creating innovative technical solutions? We are seeking a talented Analyst Developer to join our client a leading investments business based in London. In this role, you will analyse business requirements, develop custom software, and integrate third-party products to support various projects and initiatives. You will work with stakeholders across the organisation to understand their needs and deliver high-quality solutions. The ideal candidate has experience with: Python Knowledge of cloud computing Additional programming languages like C#, PowerShell, JavaScript This is an exciting opportunity to join an excellent organisation and be part of a collaborative team that values innovation and professional growth. If you're looking to make a significant impact and advance your career in a dynamic environment or get into investment management/financial services, then we'd love to hear from you
Senior Application Support Analyst - is required for a major international banking group supporting Front to Back Office within Capital Markets and Foreign Exchange. This will be a permanent position paying up to £80,000 per annum The business is currently undergoing a strategic transformation in the London office creating a global technology hub within the Bank. You will be joining as part of the first generation of strategic hires to assist in managing the business-critical FX applications, FX Cash as well as FX options and eFX for EMEA. The Role: You should come from a career background in supporting Capital Markets business applications with extensive knowledge of capital markets trading systems covering ideally FX. To be successful you will have experience within Murex within banking and have been involved working closely with 3rd party vendors as well as technical teams within a financial services environment as well as the Front Office support. Your technical knowledge should cover Scripting within SQL and Unix as well as supporting applications with Jira and Service Now. Skills: Extensive experience supporting Capital Markets and FX trading technology Knowledge working with Murex or WSS FX. Scripting in SQL and on Unix Systems Knowledgeable across the FX stream of Capital markets end to end Excellent customer facing and communication skills ITIL certified Why this is a great vacancy: The business are developing the London office into a technology hub, you will be joining as the first generation of this strategic transformation You will be working very closely with the new IT Senior Manager and CIO with influence on the direction of the business moving to a smaller team with a big international footprint Joining at a key time in technology investment, onboarding new applications and decommissioning Legacy technology Hybrid working within a City of London Office Diverse international work culture Drop me a call to learn more!
03/05/2024
Full time
Senior Application Support Analyst - is required for a major international banking group supporting Front to Back Office within Capital Markets and Foreign Exchange. This will be a permanent position paying up to £80,000 per annum The business is currently undergoing a strategic transformation in the London office creating a global technology hub within the Bank. You will be joining as part of the first generation of strategic hires to assist in managing the business-critical FX applications, FX Cash as well as FX options and eFX for EMEA. The Role: You should come from a career background in supporting Capital Markets business applications with extensive knowledge of capital markets trading systems covering ideally FX. To be successful you will have experience within Murex within banking and have been involved working closely with 3rd party vendors as well as technical teams within a financial services environment as well as the Front Office support. Your technical knowledge should cover Scripting within SQL and Unix as well as supporting applications with Jira and Service Now. Skills: Extensive experience supporting Capital Markets and FX trading technology Knowledge working with Murex or WSS FX. Scripting in SQL and on Unix Systems Knowledgeable across the FX stream of Capital markets end to end Excellent customer facing and communication skills ITIL certified Why this is a great vacancy: The business are developing the London office into a technology hub, you will be joining as the first generation of this strategic transformation You will be working very closely with the new IT Senior Manager and CIO with influence on the direction of the business moving to a smaller team with a big international footprint Joining at a key time in technology investment, onboarding new applications and decommissioning Legacy technology Hybrid working within a City of London Office Diverse international work culture Drop me a call to learn more!
Spectrum IT Recruitment (South) Ltd
Bristol, Somerset
IT Service Desk Analyst - 2nd line IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Bristol with multiple offices across the UK. As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met. The position would suit someone with 3+ years' experience in a 1st/2nd line role who is looking to step up into a pure 2nd line role. The company can offer a clear progression path from 2nd line to 3rd. Essential knowledge: 3+ years technical support experience Windows Desktop environments and Active Directory Strong Microsoft product knowledge Networking knowledge: LAN, VPN, TCP/IP Strong customer service skills This will be an office-based role located in Bristol. Due to the company's location, own transport will be required. If you are interested in this opportunity please contact (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
03/05/2024
Full time
IT Service Desk Analyst - 2nd line IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Bristol with multiple offices across the UK. As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met. The position would suit someone with 3+ years' experience in a 1st/2nd line role who is looking to step up into a pure 2nd line role. The company can offer a clear progression path from 2nd line to 3rd. Essential knowledge: 3+ years technical support experience Windows Desktop environments and Active Directory Strong Microsoft product knowledge Networking knowledge: LAN, VPN, TCP/IP Strong customer service skills This will be an office-based role located in Bristol. Due to the company's location, own transport will be required. If you are interested in this opportunity please contact (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
CONTEXT In development of electric mobility activities, we are looking for a Business Analyst to take ownership and control over current process. As part of the evolution of the department, the process are meant to change and the business analyst will translate new business needs into requirements. He/she will make sure that the requirements are captured, challenged, analysed and aligned with our overarching goals. He/she will make sure the business is using the process as intended with documentation and support. The Business Analyst will work as part of the Electric Mobility team and will be responsible for the smooth preparation and implementation of business requests in a digital environment as well as after-care activities towards the business. TASKS Support the EM digital roadmap definition & in-take preparation with our business; Define, challenge and prioritize requirements with business during co-creation phase; Filter and prioritize demand from business (including trade-offs during in-take phase, balancing costs and benefits) to best meet the objectives of each department, in the context of Luminus overall objectives; Support the Business in definition of business cases including benefits and Total Cost of Ownership of the recommended solutions; Prepare and deliver a comprehensive & prioritized set of business requirements, eventual business KPIs and business rules; Ensure alignment of all stakeholders through a co-creation phase (lead business analysis workshops); Contribute, on demand, to the definition of test scenarios; Translate business processes into technology requirements; Ensure information continuity on business requirements, both functional and non-functional, for the creation of software and application solutions (documentation, knowledge hand-over, etc.) Work in close collaboration with the business enterprise architect and/or IT enterprise architect to deliver solution models and solution architectures in line with business requirements and to deliver business value. Support the business in creating operational documentation related to current related process of the ongoing projects. Create operational documentation to support the business regarding the new improvements. BACKGROUND Hold a higher educational background in information technology or equivalent; Have at least 3 years of professional experience in an analytical job working on larger IT projects; Can demonstrate successful experience in business and/or functional analysis, design and implementation of change projects; Can translate complex business requirements into solid functional specifications, based on your full understanding of the business context; Possess strong structuring & analytical skills; Able to work autonomously; Go-getter mentality; Communicate effectively on all levels of the company; Have experience in organizing and leading workshops; Easily build constructive relationships and are skilled in bringing the different parties together in a co-creation spirit; Knowledge of English; Experience with Odoo Experience in contracting/billing and/or customer journey and/or field service is a plus.
03/05/2024
Project-based
CONTEXT In development of electric mobility activities, we are looking for a Business Analyst to take ownership and control over current process. As part of the evolution of the department, the process are meant to change and the business analyst will translate new business needs into requirements. He/she will make sure that the requirements are captured, challenged, analysed and aligned with our overarching goals. He/she will make sure the business is using the process as intended with documentation and support. The Business Analyst will work as part of the Electric Mobility team and will be responsible for the smooth preparation and implementation of business requests in a digital environment as well as after-care activities towards the business. TASKS Support the EM digital roadmap definition & in-take preparation with our business; Define, challenge and prioritize requirements with business during co-creation phase; Filter and prioritize demand from business (including trade-offs during in-take phase, balancing costs and benefits) to best meet the objectives of each department, in the context of Luminus overall objectives; Support the Business in definition of business cases including benefits and Total Cost of Ownership of the recommended solutions; Prepare and deliver a comprehensive & prioritized set of business requirements, eventual business KPIs and business rules; Ensure alignment of all stakeholders through a co-creation phase (lead business analysis workshops); Contribute, on demand, to the definition of test scenarios; Translate business processes into technology requirements; Ensure information continuity on business requirements, both functional and non-functional, for the creation of software and application solutions (documentation, knowledge hand-over, etc.) Work in close collaboration with the business enterprise architect and/or IT enterprise architect to deliver solution models and solution architectures in line with business requirements and to deliver business value. Support the business in creating operational documentation related to current related process of the ongoing projects. Create operational documentation to support the business regarding the new improvements. BACKGROUND Hold a higher educational background in information technology or equivalent; Have at least 3 years of professional experience in an analytical job working on larger IT projects; Can demonstrate successful experience in business and/or functional analysis, design and implementation of change projects; Can translate complex business requirements into solid functional specifications, based on your full understanding of the business context; Possess strong structuring & analytical skills; Able to work autonomously; Go-getter mentality; Communicate effectively on all levels of the company; Have experience in organizing and leading workshops; Easily build constructive relationships and are skilled in bringing the different parties together in a co-creation spirit; Knowledge of English; Experience with Odoo Experience in contracting/billing and/or customer journey and/or field service is a plus.
Service Desk Analyst Hybrid- North East England My client is undergoing an exciting IT transformation and as such has a requirement for additional support in the team. The successful candidates will have previous experience of working on a busy service desk. Key skills include: 1st line support experience working in a similar customer facing role. Experience working to and reporting against SLAs Working knowledge of Windows 10 and Microsoft Office 2016. Excellent communication skills, at all levels, with technical and non-technical audiences. Provide consistently, excellent levels of customer service. Ability to learn quickly and share knowledge with other team members. Strong methodical troubleshooting/problem-solving skills.
03/05/2024
Full time
Service Desk Analyst Hybrid- North East England My client is undergoing an exciting IT transformation and as such has a requirement for additional support in the team. The successful candidates will have previous experience of working on a busy service desk. Key skills include: 1st line support experience working in a similar customer facing role. Experience working to and reporting against SLAs Working knowledge of Windows 10 and Microsoft Office 2016. Excellent communication skills, at all levels, with technical and non-technical audiences. Provide consistently, excellent levels of customer service. Ability to learn quickly and share knowledge with other team members. Strong methodical troubleshooting/problem-solving skills.
People Source Consulting Ltd
Antrim, County Antrim
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
03/05/2024
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
New Jersey Department of Children and Families
Trenton, New Jersey
Software Development Specialist 1 3 Positions (Posting 153-24) The Department of Children and Families (DCF), Office of Information Technology seeks three (3) qualified candidates for our Software Development Specialist 1 vacancies. These positions will be located in Trenton, NJ. Under close supervision and monitoring in a state or local government agency, the Software Development Specialists perform analysis, maintenance, programming and support work on modules of existing systems; may develop web applications or websites; does other related work. REQUIREMENTS NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Five (5) years of professional experience in programming, systems programming, or computer analysis. OR Possession of a Bachelor's degree from an accredited college or university; and one (1) year of the above-mentioned professional experience. OR Possession of a Master's degree in an information technology field. NOTE: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions. SPECIAL NOTE : Good understanding of Java Web Applications. Knowledge of Java, Servlets, JSP, J2EE, HTML, JavaScript. Knowledge of struts framework; knowledge and implementation of Object-Oriented Concepts and Design Patterns. Ability to multitask and work in a fast-paced environment; ability to communicate effectively with developers and business analysts; team player that can work independently. RESUME NOTE: Eligibility determinations will be based upon information presented on the resume only. Applicants who possess a degree from a college or university outside the United States must provide an evaluation of one's transcripts from a recognized evaluation service at the time of submission. Failure to do so may result in your ineligibility. LICENSE: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. PUBLIC SERVICE LOAN FORGIVENESS: As a prospective employee of the State of New Jersey, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website. VETERANS PREFERENCE : Are you a veteran? If so, proof of your NJ Veterans Preference is required at application. Please provide a copy of your New Jersey Civil Service Commission NOTIFICATION OF VETERANS STATUS along with your cover letter and resume. For information on how to apply for Veterans Preference in the State of NJ, please visit the Civil Service Commission's website. SAME APPLICANTS : If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program visit their website (see below), or call CSC. RESIDENCY LAW : Please refer to the New Jersey Department of Children and Families' website. SALARY : $60,062.18 - $85,033.04 TO APPLY: Forward a cover letter and resume as a single PDF document, saving the file by your Last Name, First Name. Include the Job Posting # in the subject line of your email.Send the file to: (see below) The Department of Children and Families is an Equal Employment Opportunity Employer and is committed to fostering a respectful and inclusive work environment which reflects the diversity of the state we serve.
03/05/2024
Full time
Software Development Specialist 1 3 Positions (Posting 153-24) The Department of Children and Families (DCF), Office of Information Technology seeks three (3) qualified candidates for our Software Development Specialist 1 vacancies. These positions will be located in Trenton, NJ. Under close supervision and monitoring in a state or local government agency, the Software Development Specialists perform analysis, maintenance, programming and support work on modules of existing systems; may develop web applications or websites; does other related work. REQUIREMENTS NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Five (5) years of professional experience in programming, systems programming, or computer analysis. OR Possession of a Bachelor's degree from an accredited college or university; and one (1) year of the above-mentioned professional experience. OR Possession of a Master's degree in an information technology field. NOTE: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions. SPECIAL NOTE : Good understanding of Java Web Applications. Knowledge of Java, Servlets, JSP, J2EE, HTML, JavaScript. Knowledge of struts framework; knowledge and implementation of Object-Oriented Concepts and Design Patterns. Ability to multitask and work in a fast-paced environment; ability to communicate effectively with developers and business analysts; team player that can work independently. RESUME NOTE: Eligibility determinations will be based upon information presented on the resume only. Applicants who possess a degree from a college or university outside the United States must provide an evaluation of one's transcripts from a recognized evaluation service at the time of submission. Failure to do so may result in your ineligibility. LICENSE: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. PUBLIC SERVICE LOAN FORGIVENESS: As a prospective employee of the State of New Jersey, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website. VETERANS PREFERENCE : Are you a veteran? If so, proof of your NJ Veterans Preference is required at application. Please provide a copy of your New Jersey Civil Service Commission NOTIFICATION OF VETERANS STATUS along with your cover letter and resume. For information on how to apply for Veterans Preference in the State of NJ, please visit the Civil Service Commission's website. SAME APPLICANTS : If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program visit their website (see below), or call CSC. RESIDENCY LAW : Please refer to the New Jersey Department of Children and Families' website. SALARY : $60,062.18 - $85,033.04 TO APPLY: Forward a cover letter and resume as a single PDF document, saving the file by your Last Name, First Name. Include the Job Posting # in the subject line of your email.Send the file to: (see below) The Department of Children and Families is an Equal Employment Opportunity Employer and is committed to fostering a respectful and inclusive work environment which reflects the diversity of the state we serve.
Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams across international Brother sales offices to ensure consistent content quality and user-friendliness. Review, edit, and create English-language content for product guides, user interfaces, FAQs, and other informational materials. Manage production schedules to meet all deadlines and maintain high standards of content delivery. Education and Experience Required: Essential: Experience in end user content review and creation, ideally in hardware and/or software domains. Good understanding of customer journey and mapping, particularly using Chat Bot systems. Excellent analytical skills and strong communication abilities. Previous work experience in a customer support function with attention to detail. Proficiency in Microsoft Office and Adobe Acrobat. Desirable: Degree-level education or equivalent professional experience. Team leader or Supervisory experience Experience working within a global company, collaborating with multi-national teams. Familiarity with corporate industry-standard style guides for content creation. Knowledge of machine translation systems. Benefits: £38k-43k based on experience Flexi Working Hours (37.5 working week) Monday-Friday Hybrid working model (2 Office/3 Home) 25 days holidays + BH Free Parking Opportunities for professional growth and development within a leading technology company. How to Apply: If you are a motivated individual who thrives in a dynamic environment and is passionate about enhancing customer experiences through innovative solutions, we encourage you to apply. Please send your CV and a cover letter detailing your relevant experience The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
03/05/2024
Full time
Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams across international Brother sales offices to ensure consistent content quality and user-friendliness. Review, edit, and create English-language content for product guides, user interfaces, FAQs, and other informational materials. Manage production schedules to meet all deadlines and maintain high standards of content delivery. Education and Experience Required: Essential: Experience in end user content review and creation, ideally in hardware and/or software domains. Good understanding of customer journey and mapping, particularly using Chat Bot systems. Excellent analytical skills and strong communication abilities. Previous work experience in a customer support function with attention to detail. Proficiency in Microsoft Office and Adobe Acrobat. Desirable: Degree-level education or equivalent professional experience. Team leader or Supervisory experience Experience working within a global company, collaborating with multi-national teams. Familiarity with corporate industry-standard style guides for content creation. Knowledge of machine translation systems. Benefits: £38k-43k based on experience Flexi Working Hours (37.5 working week) Monday-Friday Hybrid working model (2 Office/3 Home) 25 days holidays + BH Free Parking Opportunities for professional growth and development within a leading technology company. How to Apply: If you are a motivated individual who thrives in a dynamic environment and is passionate about enhancing customer experiences through innovative solutions, we encourage you to apply. Please send your CV and a cover letter detailing your relevant experience The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the companies vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. If you feel that you are a suitable candidate for this role or are keen to hear more. Please email a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
03/05/2024
Full time
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the companies vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. If you feel that you are a suitable candidate for this role or are keen to hear more. Please email a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation life cycle for ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. Review and do proactive analysis and resolve application issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint planning and assign sprint activities to the team. Develop User stories from the requirements. Estimate effort, Work with the product sponsor to prioritise the user stores. Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements. Track and share the status of sprint/user stories with the Project Manager. Identify and manage risks and challenges. Ensure the quality deployment of the product as per the design. Ensure the security, resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom application design and development. Evaluate the tool stability and performance and provide recommendations. Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc ). Preferred to have ServiceNow Implementation Specialist certification. Ability to manage conflicts that may arise with customers and/or TCS internal stakeholders.
03/05/2024
Full time
The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation life cycle for ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. Review and do proactive analysis and resolve application issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint planning and assign sprint activities to the team. Develop User stories from the requirements. Estimate effort, Work with the product sponsor to prioritise the user stores. Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements. Track and share the status of sprint/user stories with the Project Manager. Identify and manage risks and challenges. Ensure the quality deployment of the product as per the design. Ensure the security, resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom application design and development. Evaluate the tool stability and performance and provide recommendations. Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc ). Preferred to have ServiceNow Implementation Specialist certification. Ability to manage conflicts that may arise with customers and/or TCS internal stakeholders.
The Opportunity: If you are passionate about digital projects and have the ability to ensure they run smoothly and reliably we would love to discuss our clients ongoing success story working on a number of high profile government projects that affect our day to day lives. Working in dynamic highly skilled professionals' environment where innovation meets stability you will have access to all the latest AWS technologies working with a team who are dedicated to pushing the boundaries of technology and delivering exceptional results Skills and Experience: Collaborate with cross-functional teams to design, implement and maintain scalable, reliable and secure infrastructure on AWS Monitor system performance and proactively identify and resolve issues to ensure optimal uptime and performance Implement automation and continuous integration/continuous deployment (CI/CD) pipelines to streamline deployment processes Conduct regular system audits and implement security best practices to safeguard our infrastructure and data. Stay up-to-date with the latest AWS services and industry trends and evaluate their potential impact on our infrastructure Deep understanding of networking concepts and experience with configuring and troubleshooting network infrastructure Excellent problem-solving skills and a proactive approach to identifying and resolving issues Previous experience working to Government Digital Services (GDS) standards and principles would be highly desirable Role and Responsibilities: Work on exciting digital projects involved in our day to day lives and make a meaningful impact. Collaborative and inclusive work environment that values diversity and creativity. Continuous learning and professional development opportunities to help you grow your skills and advance your career. If you're ready to take your career to the next level and join a dynamic team of innovators, apply now and become part of our journey towards digital excellence! Please call Edward Laing here at ISR to learn more?
03/05/2024
Full time
The Opportunity: If you are passionate about digital projects and have the ability to ensure they run smoothly and reliably we would love to discuss our clients ongoing success story working on a number of high profile government projects that affect our day to day lives. Working in dynamic highly skilled professionals' environment where innovation meets stability you will have access to all the latest AWS technologies working with a team who are dedicated to pushing the boundaries of technology and delivering exceptional results Skills and Experience: Collaborate with cross-functional teams to design, implement and maintain scalable, reliable and secure infrastructure on AWS Monitor system performance and proactively identify and resolve issues to ensure optimal uptime and performance Implement automation and continuous integration/continuous deployment (CI/CD) pipelines to streamline deployment processes Conduct regular system audits and implement security best practices to safeguard our infrastructure and data. Stay up-to-date with the latest AWS services and industry trends and evaluate their potential impact on our infrastructure Deep understanding of networking concepts and experience with configuring and troubleshooting network infrastructure Excellent problem-solving skills and a proactive approach to identifying and resolving issues Previous experience working to Government Digital Services (GDS) standards and principles would be highly desirable Role and Responsibilities: Work on exciting digital projects involved in our day to day lives and make a meaningful impact. Collaborative and inclusive work environment that values diversity and creativity. Continuous learning and professional development opportunities to help you grow your skills and advance your career. If you're ready to take your career to the next level and join a dynamic team of innovators, apply now and become part of our journey towards digital excellence! Please call Edward Laing here at ISR to learn more?
Contract Opportunity Anaplan Reporting Consultant 3 month Outside IR35 Contract Hybrid - 1 day in the office - Brimingham £500-600 per day My client are currently recruiting an Anaplan Reporting Consultant on a contract basis to assist with the implementation of Anaplan across the business. My client is currently working with a leading Anaplan partner however, require an Anaplan Reporting Consultant to implement and roll out Anaplan reports across the organisation. Additionally, this role will have a focus on upskilling their internal team, therefore experience of training end users is essential. Essential Skills: Advanced Anaplan experienced - minimum Anaplan Model Builder L2 but L3/Solution Architect desirable Significant experience of reporting and building models within Anaplan Extensive experience with training end users Excellent stakeholder management skills Significant experience of requirements gathering and documentation Desirable Skills: Experience with Power BI Experience with SAP BW Experience integrating Anaplan into wider IT environments Your application with Sentinel Sentinel is an award-winning technology recruitment and consulting company with offices in the UK, Czech Republic, and Switzerland. We work with global brands, ambitious start-ups, and leading recruitment outsourcers, ensuring access to exceptional talent through permanent, contingent labour, and statement of work services. We aspire to provide great service to all applicants. If we think you're right for the role, we'll be in touch as soon as possible. To apply for this role or more information, please apply with your up to date CV below or email (see below) Anaplanner/Anaplan Developer/Anaplan Specialist/Anaplan Analyst/Anaplan Model Builder/Systems Accountant/Finance Systems Accountant/Finance Systems Consultant/Finance Systems Accountant/Finance Systems Specialist/Solution Architech/Master Anaplanner/Reporting Analyst/Finance Report Consultant/Reporting Consultant
03/05/2024
Project-based
Contract Opportunity Anaplan Reporting Consultant 3 month Outside IR35 Contract Hybrid - 1 day in the office - Brimingham £500-600 per day My client are currently recruiting an Anaplan Reporting Consultant on a contract basis to assist with the implementation of Anaplan across the business. My client is currently working with a leading Anaplan partner however, require an Anaplan Reporting Consultant to implement and roll out Anaplan reports across the organisation. Additionally, this role will have a focus on upskilling their internal team, therefore experience of training end users is essential. Essential Skills: Advanced Anaplan experienced - minimum Anaplan Model Builder L2 but L3/Solution Architect desirable Significant experience of reporting and building models within Anaplan Extensive experience with training end users Excellent stakeholder management skills Significant experience of requirements gathering and documentation Desirable Skills: Experience with Power BI Experience with SAP BW Experience integrating Anaplan into wider IT environments Your application with Sentinel Sentinel is an award-winning technology recruitment and consulting company with offices in the UK, Czech Republic, and Switzerland. We work with global brands, ambitious start-ups, and leading recruitment outsourcers, ensuring access to exceptional talent through permanent, contingent labour, and statement of work services. We aspire to provide great service to all applicants. If we think you're right for the role, we'll be in touch as soon as possible. To apply for this role or more information, please apply with your up to date CV below or email (see below) Anaplanner/Anaplan Developer/Anaplan Specialist/Anaplan Analyst/Anaplan Model Builder/Systems Accountant/Finance Systems Accountant/Finance Systems Consultant/Finance Systems Accountant/Finance Systems Specialist/Solution Architech/Master Anaplanner/Reporting Analyst/Finance Report Consultant/Reporting Consultant
Citrix Analyst - IAC - Citrix - Azure - London My client, a city based Investment Management firm, are looking for a Citrix Analyst to join them on a permanent basis. This role will join their Technology team and work across supporting their Citrix environment and architecture. You will work with the Technology team to deliver business solutions and new application deployments. Providing 3rd line technical support to the business and troubleshooting issues. Key requirements: Experience supporting Citrix products (XenDesktop, XenApp, Citrix Cloud DaaS) Experience with Azure (Azure Virtual Desktop, Azure Cloud, Azure DevOps Server) Terraform Windows 10 and Windows Servers Zscaler Experience working in Financial Services or a highly regulated industry is desirable. This is a great opportunity to join a growing team at a reputable Investment Management organisation.
03/05/2024
Full time
Citrix Analyst - IAC - Citrix - Azure - London My client, a city based Investment Management firm, are looking for a Citrix Analyst to join them on a permanent basis. This role will join their Technology team and work across supporting their Citrix environment and architecture. You will work with the Technology team to deliver business solutions and new application deployments. Providing 3rd line technical support to the business and troubleshooting issues. Key requirements: Experience supporting Citrix products (XenDesktop, XenApp, Citrix Cloud DaaS) Experience with Azure (Azure Virtual Desktop, Azure Cloud, Azure DevOps Server) Terraform Windows 10 and Windows Servers Zscaler Experience working in Financial Services or a highly regulated industry is desirable. This is a great opportunity to join a growing team at a reputable Investment Management organisation.
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
03/05/2024
Full time
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
Request Technology - Craig Johnson
Washington, Washington DC
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
02/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
02/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
02/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
We are seeking an experienced senior configuration analyst. From a service perspective, the team are responsible for maintaining and supporting the Bank's SWIFT product estate which underpin critical financial services. The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Key areas of responsibility are: Technical Display an ability to provide technical leadership for the development and support of SWIFT services Use their technical and business experience to support production and UAT financial messaging systems. Provide daily support of operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including bank holidays Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle Team Working Engage with multiple stakeholders both internally and externally Ensure team standards and processes are adhered to Proactively contribute and update system/process documentation Consistently demonstrate bank values in day to day work, namely being: collaborative, inclusive, empowering, decisive and open Adopt the Service First culture If you feel you have the skills and experience needed for this role; please do apply now.
02/05/2024
Project-based
We are seeking an experienced senior configuration analyst. From a service perspective, the team are responsible for maintaining and supporting the Bank's SWIFT product estate which underpin critical financial services. The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Key areas of responsibility are: Technical Display an ability to provide technical leadership for the development and support of SWIFT services Use their technical and business experience to support production and UAT financial messaging systems. Provide daily support of operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including bank holidays Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle Team Working Engage with multiple stakeholders both internally and externally Ensure team standards and processes are adhered to Proactively contribute and update system/process documentation Consistently demonstrate bank values in day to day work, namely being: collaborative, inclusive, empowering, decisive and open Adopt the Service First culture If you feel you have the skills and experience needed for this role; please do apply now.
We are seeking an Senior Configuration Analyst with extensive previous experience of configuring and supporting SWIFT products. You will be expected to provide out of hours support, including Bank holidays Key accountabilities: Provide technical leadership for the development and support of SWIFT services Use your technical and business experience to support the organisation's production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Deliver high quality software components and documentation which conform to guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Proactively seek out system improvements that result in a reduction in support calls Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have demonstrable specialist experience of the following SWIFT products: Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Key requirements: An ability to engage confidently and effectively with senior stakeholders, both business and technical Strong analytical skills including the ability to translate requirements into a low level technical design Strong technical aptitude with the ability to pick up new technologies quickly Strong problem solving skills The ability to create concise, informative technical documentation The ability to work well under pressure The ability to identify and escalate risks in the interests of protecting Live service/systems Good interpersonal communication skills with an ability to interpret and present information to a variety of recipients. Desirable technical experience: SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
02/05/2024
Project-based
We are seeking an Senior Configuration Analyst with extensive previous experience of configuring and supporting SWIFT products. You will be expected to provide out of hours support, including Bank holidays Key accountabilities: Provide technical leadership for the development and support of SWIFT services Use your technical and business experience to support the organisation's production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Deliver high quality software components and documentation which conform to guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Proactively seek out system improvements that result in a reduction in support calls Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have demonstrable specialist experience of the following SWIFT products: Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Key requirements: An ability to engage confidently and effectively with senior stakeholders, both business and technical Strong analytical skills including the ability to translate requirements into a low level technical design Strong technical aptitude with the ability to pick up new technologies quickly Strong problem solving skills The ability to create concise, informative technical documentation The ability to work well under pressure The ability to identify and escalate risks in the interests of protecting Live service/systems Good interpersonal communication skills with an ability to interpret and present information to a variety of recipients. Desirable technical experience: SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Access Group Synergy Consultant - Outside IR35 - Immediate Start A recent opportunity has come up with one of iO Associates' close clients. They organisation in question is a Local Authority that is looking to on board someone who has experience working with Access Group's Synergy education system They are looking for a Data Analyst who has significant experience working with Synergy education management system. Ideally you will have worked on multiple synergy projects in the past. They will consider people with experience across Capita One or similar systems Key requirements: Must have successfully worked on Synergy in Local Authorities. Be available to start on relatively short notice. Experience working with children's services in Local Authorities. Project/Programme management certifications. Solid understanding of Local Authority complexities Ability to competently communicate technical knowledge of Synergy to other members across the organisation. If you have the required skill set, please apply below. Alternatively, if you would like any more information feel free to get in touch by emailing Access Group Synergy Consultant - Outside IR35 - Immediate Start
02/05/2024
Project-based
Access Group Synergy Consultant - Outside IR35 - Immediate Start A recent opportunity has come up with one of iO Associates' close clients. They organisation in question is a Local Authority that is looking to on board someone who has experience working with Access Group's Synergy education system They are looking for a Data Analyst who has significant experience working with Synergy education management system. Ideally you will have worked on multiple synergy projects in the past. They will consider people with experience across Capita One or similar systems Key requirements: Must have successfully worked on Synergy in Local Authorities. Be available to start on relatively short notice. Experience working with children's services in Local Authorities. Project/Programme management certifications. Solid understanding of Local Authority complexities Ability to competently communicate technical knowledge of Synergy to other members across the organisation. If you have the required skill set, please apply below. Alternatively, if you would like any more information feel free to get in touch by emailing Access Group Synergy Consultant - Outside IR35 - Immediate Start