Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Senior Data Scientist/Data Scientist/Machine Learning Engineer/Exeter/Torquay/Weymouth/Python/C#/Unity/Machine Learning - £45,000 - £55,000 My client is looking for a new Data Scientist with experience in Artificial Intelligence and Machine Learning to join a growing development team as a Data and Machine Learning Developer. Your expertise will directly contribute to the advancement of their Immersive technology solutions (working in Unity/C#) and their applications across various sectors. You MUST have Front End development and Machine Learning experience to be suitable for this position. Requirements: Ph.D. in Computer Science, Data Science, Statistics, or a related field (ideally with an application to human factors, psychology or neuroscience). Prior exposure to and knowledge of physiological sensors, biosensors and data acquisition systems would be an advantage It would be an advantage if you already have SC clearance You also must have been based in the UK for the last 5 years Responsibilities: Experience with programming languages such as Python is needed; familiarity with C# is a plus Create, deploy and refine algorithms that process, analyse, and learn from large psychophysiological data sets Collaborate with team members along with communicating to the relevant stakeholders on technical matters Capable of Integrating Machine Learning models into production systems and deploy them for Real Time or batch processing Senior Data Scientist/Data Scientist/Machine Learning Engineer/Exeter/Torquay/Weymouth/Python/C#/Unity/Machine Learning - £45,000 - £55,000 Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
22/04/2024
Full time
Senior Data Scientist/Data Scientist/Machine Learning Engineer/Exeter/Torquay/Weymouth/Python/C#/Unity/Machine Learning - £45,000 - £55,000 My client is looking for a new Data Scientist with experience in Artificial Intelligence and Machine Learning to join a growing development team as a Data and Machine Learning Developer. Your expertise will directly contribute to the advancement of their Immersive technology solutions (working in Unity/C#) and their applications across various sectors. You MUST have Front End development and Machine Learning experience to be suitable for this position. Requirements: Ph.D. in Computer Science, Data Science, Statistics, or a related field (ideally with an application to human factors, psychology or neuroscience). Prior exposure to and knowledge of physiological sensors, biosensors and data acquisition systems would be an advantage It would be an advantage if you already have SC clearance You also must have been based in the UK for the last 5 years Responsibilities: Experience with programming languages such as Python is needed; familiarity with C# is a plus Create, deploy and refine algorithms that process, analyse, and learn from large psychophysiological data sets Collaborate with team members along with communicating to the relevant stakeholders on technical matters Capable of Integrating Machine Learning models into production systems and deploy them for Real Time or batch processing Senior Data Scientist/Data Scientist/Machine Learning Engineer/Exeter/Torquay/Weymouth/Python/C#/Unity/Machine Learning - £45,000 - £55,000 Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Spacecraft Systems Engineer - Security Clearance Eligible - Oxfordshire UK (Hybrid) Lynx is working with a leading space technology company is seeking an experienced and motivated Senior Spacecraft Systems Engineer to join their dynamic and rapidly growing team at their state-of-the-art facility in Oxfordshire UK. Responsibilities: Develop spacecraft mission and system design, including requirements derivation and CONOPS definition Perform mission analysis and modelling of spacecraft missions Trade-off and control platform systems budgets (mass, power, data, fuel) Produce mission-level test and verification plans, FMECA, FTA, and FDIR Perform rapid feasibility studies into different scenarios and architectures Assist with bid work, providing technical solutions and documentation Maintain configuration control of systems work and documentation Work with and guide a multi-disciplined team in the delivery of projects Requirements: Right to Work in UK and Eligible for a Security Clearance application (Mandatory) Diploma, bachelor's, or master's degree in systems engineering, electrical engineering, or another relevant discipline At least 10+ years of commercial experience in a Systems Engineering role for satellite platform architecture Knowledge of the systems and project engineering life cycle from requirements definition through to verification Experience in mission and systems architecture definition and CONOPS Good knowledge of various subsystems & engineering teams Experience in the development of systems engineering documentation Awareness of the AIT process: manufacture, assembly, functional and environmental testing Basic knowledge in areas such as debris removal, end-of-life, in-orbit maintenance or servicing Offer: Competitive base salary up to £85,000 Hybrid working available (Dependent on individual role requirements) Opportunity to work with a highly talented international team on cutting-edge technology Flexible working around core hours 25 days holiday (increasing yearly up to a maximum of 28 days) + 8 days Bank Holiday per year Life insurance and long-term sick pay Private healthcare (taxable benefit) Relocation allowance (within the UK) Regular social events If you are a senior engineer with hands-on experience working on spacecraft systems and can contribute to projects straight away, this is an excellent opportunity to join a pioneering company in the space industry. Apply now to shape the future of space sustainability!
19/04/2024
Full time
Senior Spacecraft Systems Engineer - Security Clearance Eligible - Oxfordshire UK (Hybrid) Lynx is working with a leading space technology company is seeking an experienced and motivated Senior Spacecraft Systems Engineer to join their dynamic and rapidly growing team at their state-of-the-art facility in Oxfordshire UK. Responsibilities: Develop spacecraft mission and system design, including requirements derivation and CONOPS definition Perform mission analysis and modelling of spacecraft missions Trade-off and control platform systems budgets (mass, power, data, fuel) Produce mission-level test and verification plans, FMECA, FTA, and FDIR Perform rapid feasibility studies into different scenarios and architectures Assist with bid work, providing technical solutions and documentation Maintain configuration control of systems work and documentation Work with and guide a multi-disciplined team in the delivery of projects Requirements: Right to Work in UK and Eligible for a Security Clearance application (Mandatory) Diploma, bachelor's, or master's degree in systems engineering, electrical engineering, or another relevant discipline At least 10+ years of commercial experience in a Systems Engineering role for satellite platform architecture Knowledge of the systems and project engineering life cycle from requirements definition through to verification Experience in mission and systems architecture definition and CONOPS Good knowledge of various subsystems & engineering teams Experience in the development of systems engineering documentation Awareness of the AIT process: manufacture, assembly, functional and environmental testing Basic knowledge in areas such as debris removal, end-of-life, in-orbit maintenance or servicing Offer: Competitive base salary up to £85,000 Hybrid working available (Dependent on individual role requirements) Opportunity to work with a highly talented international team on cutting-edge technology Flexible working around core hours 25 days holiday (increasing yearly up to a maximum of 28 days) + 8 days Bank Holiday per year Life insurance and long-term sick pay Private healthcare (taxable benefit) Relocation allowance (within the UK) Regular social events If you are a senior engineer with hands-on experience working on spacecraft systems and can contribute to projects straight away, this is an excellent opportunity to join a pioneering company in the space industry. Apply now to shape the future of space sustainability!
Senior Spacecraft Systems Engineer Spacecraft Systems Oxfordshire UK, Lynx is working with an innovative space technology company to recruit for a an experienced and motivated Senior Spacecraft Systems Engineer to join the dynamic and rapidly growing team at our state-of-the-art facility in Oxford, UK. Responsibilities: Develop spacecraft mission and system design, including requirements derivation and CONOPS definition Perform mission analysis and modelling of spacecraft missions Manage platform systems budgets (mass, power, data, fuel) Produce mission-level test, verification plans, FMECA, FTA, and FDIR Conduct rapid feasibility studies into different scenarios and architectures Assist with bid work, providing technical solutions and documentation Maintain configuration control of systems work and documentation Guide a multi-disciplined team in project delivery Requirements: Diploma, bachelor's, or master's degree in systems engineering, electrical engineering, or relevant discipline 10+ years of experience in Systems Engineering for satellite platform architecture Knowledge of systems and project engineering life cycle, including leading project review gates Experience in mission and systems architecture definition and CONOPS Good knowledge of subsystems & engineering teams (GNC, astrodynamics, C&DH, EPS, RCS, COM, software, ground segment & operations) Experience developing systems engineering documentation Awareness of the AIT process (manufacture, assembly, functional and environmental testing) Basic knowledge of debris removal, end-of-life, in-orbit maintenance or servicing Offer: Competitive salary up to £85,000 Flexible and hybrid working options 25 days holiday (increasing to 28 days) + 8 bank holidays per year Life insurance, long term sick pay, and private healthcare Relocation allowance and visa sponsorship Regular social events If you are a senior engineer with hands-on experience working on spacecraft systems and can contribute to projects immediately, we'd love to hear from you. Apply today and join in shaping solutions for a sustainable future in space!
19/04/2024
Full time
Senior Spacecraft Systems Engineer Spacecraft Systems Oxfordshire UK, Lynx is working with an innovative space technology company to recruit for a an experienced and motivated Senior Spacecraft Systems Engineer to join the dynamic and rapidly growing team at our state-of-the-art facility in Oxford, UK. Responsibilities: Develop spacecraft mission and system design, including requirements derivation and CONOPS definition Perform mission analysis and modelling of spacecraft missions Manage platform systems budgets (mass, power, data, fuel) Produce mission-level test, verification plans, FMECA, FTA, and FDIR Conduct rapid feasibility studies into different scenarios and architectures Assist with bid work, providing technical solutions and documentation Maintain configuration control of systems work and documentation Guide a multi-disciplined team in project delivery Requirements: Diploma, bachelor's, or master's degree in systems engineering, electrical engineering, or relevant discipline 10+ years of experience in Systems Engineering for satellite platform architecture Knowledge of systems and project engineering life cycle, including leading project review gates Experience in mission and systems architecture definition and CONOPS Good knowledge of subsystems & engineering teams (GNC, astrodynamics, C&DH, EPS, RCS, COM, software, ground segment & operations) Experience developing systems engineering documentation Awareness of the AIT process (manufacture, assembly, functional and environmental testing) Basic knowledge of debris removal, end-of-life, in-orbit maintenance or servicing Offer: Competitive salary up to £85,000 Flexible and hybrid working options 25 days holiday (increasing to 28 days) + 8 bank holidays per year Life insurance, long term sick pay, and private healthcare Relocation allowance and visa sponsorship Regular social events If you are a senior engineer with hands-on experience working on spacecraft systems and can contribute to projects immediately, we'd love to hear from you. Apply today and join in shaping solutions for a sustainable future in space!