Request Technology - Craig Johnson
Chelmsford, Massachusetts
*Role is 100% onsite each week* *We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Financial Oracle Fusion Analyst. Candidate will work closely with all major application areas, primary focus being Financials to help with implementation and production support. The role requires application expertise in development efforts for new programs and process models and providing training where necessary and applicable. This is a hands-on role for a global implementation of the Oracle Fusion Cloud Application. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
08/05/2024
Full time
*Role is 100% onsite each week* *We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Financial Oracle Fusion Analyst. Candidate will work closely with all major application areas, primary focus being Financials to help with implementation and production support. The role requires application expertise in development efforts for new programs and process models and providing training where necessary and applicable. This is a hands-on role for a global implementation of the Oracle Fusion Cloud Application. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
08/05/2024
Full time
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
IT Support Analyst Guildford - 100% Onsite Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their Guildford office. You will also be responsible for providing support to their regional offices. Key Skills Manage all UK/Regional/Global starter and leaver accounts Good knowledge of Microsoft applications, particularly Outlook and Teams Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience of using an Incident Management system Experience of Cisco Maintenance an advantage IT Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
08/05/2024
Full time
IT Support Analyst Guildford - 100% Onsite Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their Guildford office. You will also be responsible for providing support to their regional offices. Key Skills Manage all UK/Regional/Global starter and leaver accounts Good knowledge of Microsoft applications, particularly Outlook and Teams Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience of using an Incident Management system Experience of Cisco Maintenance an advantage IT Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Service Asset and Configuration Management Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial. As a Service Asset and Configuration Management Analyst, you will play a crucial role in ensuring the accuracy and integrity of our Configuration Management Database (CMDB) within the Atlassian platform as well as the source systems. You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall IT service management capabilities. You should possess excellent communication and team working skills and have confidence working on your own initiative. The role also involves making suggestions and improvements to processes and tooling, ensuring all processes are documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management. Strong leadership, communication, and attention to detail are also key to success in this role. Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company's IT infrastructure, services, and assets. Use Discovery to automatically discover and map the IT infrastructure assets. Managing user access. Data Integrity: Continuously monitor and improve data quality, accuracy, and consistency within the CMDB as well as the source systems, identifying and resolving discrepancies. Change Management: Oversee the CMDB in the context of change management, ensuring that changes to configuration items (CIs) are well-documented and approved, and that the CMDB is updated accordingly. CI Relationship Management: Establish and maintain relationships between CIs, ensuring the CMDB accurately reflects the interdependencies of IT components and business services using service mapping. Data Enrichment: Collaborate with various teams to enrich CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. Audit and Compliance: Conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Documentation: Create and maintain documentation related to CMDB processes, standards, and procedures. Collaboration: Work closely with Technology teams to understand their CMDB needs. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience Experience working within IT in an Asset Management capacity. Experience administering and managing a CMDB (Configuration Management Database) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. Experience with Atlassian highly desirable ITIL 3 or 4 Foundation Knowledge of inventory systems (ie Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with either Asset Management and/or Configuration Management processes and systems or ITIL processes. Excellent verbal and written communication skills Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
08/05/2024
Full time
Service Asset and Configuration Management Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial. As a Service Asset and Configuration Management Analyst, you will play a crucial role in ensuring the accuracy and integrity of our Configuration Management Database (CMDB) within the Atlassian platform as well as the source systems. You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall IT service management capabilities. You should possess excellent communication and team working skills and have confidence working on your own initiative. The role also involves making suggestions and improvements to processes and tooling, ensuring all processes are documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management. Strong leadership, communication, and attention to detail are also key to success in this role. Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company's IT infrastructure, services, and assets. Use Discovery to automatically discover and map the IT infrastructure assets. Managing user access. Data Integrity: Continuously monitor and improve data quality, accuracy, and consistency within the CMDB as well as the source systems, identifying and resolving discrepancies. Change Management: Oversee the CMDB in the context of change management, ensuring that changes to configuration items (CIs) are well-documented and approved, and that the CMDB is updated accordingly. CI Relationship Management: Establish and maintain relationships between CIs, ensuring the CMDB accurately reflects the interdependencies of IT components and business services using service mapping. Data Enrichment: Collaborate with various teams to enrich CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. Audit and Compliance: Conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Documentation: Create and maintain documentation related to CMDB processes, standards, and procedures. Collaboration: Work closely with Technology teams to understand their CMDB needs. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience Experience working within IT in an Asset Management capacity. Experience administering and managing a CMDB (Configuration Management Database) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. Experience with Atlassian highly desirable ITIL 3 or 4 Foundation Knowledge of inventory systems (ie Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with either Asset Management and/or Configuration Management processes and systems or ITIL processes. Excellent verbal and written communication skills Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
Security Analyst - Hybrid - 3 days on site - Nottinghamshire Main Responsibilities: - Triage, analyse and investigate alerts, log data and network traffic using security tools to identify cyber-attacks/security incidents. This includes the investigation and root cause analysis of potential security incidents. - Proactively investigate potential security breaches by utilising threat intelligence and internal and external security systems and provide subject matter expertise for technical responses to confirmed cyber security incidents. - Create and maintain the clients target cyber security architecture. - Deliver subject matter expertise to key stakeholders to drive the implementation of security controls to meet the target architecture. - Accountable for vulnerability scanning, including the prioritisation of unpatched vulnerabilities and reporting against agreed KPIs and KRIs. - Support the annual penetration testing schedule by arranging penetration testing, including tracking, and communicating penetration testing results. - Perform supplementary testing of clients detection and response controls by procuring, installing, and running penetration testing tooling. - Participate in process improvement work to automate and improve critical cyber security processes such as monitoring, patching, and hardening. - Develop and maintain process documentation for security architecture, vulnerability management, cyber incident response, and playbooks. - Provide security representation across multiple geographies, business units and teams to achieve objectives, including engagement with the Information Security Enhancement Office. Skills, Knowledge and Experience - Has obtained one or more of the following qualifications: CEH, CRTSA, and OSCP. - Qualifications such as CISSP and CISM would be advantageous. - Problem solving skills, and the ability to come up with new solutions to existing challenges. - Strengths in key 'soft skill' areas such as relationship management, communication, and presentation of technical security information to a variety of audiences. - Technical skills to investigate potential breaches through existing tools, packet capture and log file analysis. - A logical mindset, the ability to identify proportionate, appropriate mitigations to identified security incidents, and to prioritise incidents based on risk. - Capable of working independently/without ongoing supervision on projects and day to day tasks. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
08/05/2024
Full time
Security Analyst - Hybrid - 3 days on site - Nottinghamshire Main Responsibilities: - Triage, analyse and investigate alerts, log data and network traffic using security tools to identify cyber-attacks/security incidents. This includes the investigation and root cause analysis of potential security incidents. - Proactively investigate potential security breaches by utilising threat intelligence and internal and external security systems and provide subject matter expertise for technical responses to confirmed cyber security incidents. - Create and maintain the clients target cyber security architecture. - Deliver subject matter expertise to key stakeholders to drive the implementation of security controls to meet the target architecture. - Accountable for vulnerability scanning, including the prioritisation of unpatched vulnerabilities and reporting against agreed KPIs and KRIs. - Support the annual penetration testing schedule by arranging penetration testing, including tracking, and communicating penetration testing results. - Perform supplementary testing of clients detection and response controls by procuring, installing, and running penetration testing tooling. - Participate in process improvement work to automate and improve critical cyber security processes such as monitoring, patching, and hardening. - Develop and maintain process documentation for security architecture, vulnerability management, cyber incident response, and playbooks. - Provide security representation across multiple geographies, business units and teams to achieve objectives, including engagement with the Information Security Enhancement Office. Skills, Knowledge and Experience - Has obtained one or more of the following qualifications: CEH, CRTSA, and OSCP. - Qualifications such as CISSP and CISM would be advantageous. - Problem solving skills, and the ability to come up with new solutions to existing challenges. - Strengths in key 'soft skill' areas such as relationship management, communication, and presentation of technical security information to a variety of audiences. - Technical skills to investigate potential breaches through existing tools, packet capture and log file analysis. - A logical mindset, the ability to identify proportionate, appropriate mitigations to identified security incidents, and to prioritise incidents based on risk. - Capable of working independently/without ongoing supervision on projects and day to day tasks. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
ServiceNow Business Analyst vacancy for our Basel based client in the financial sector . Your tasks: Analyzing business requirements, extracting technology needs and translating them into workable user stories Assisting with requirements clarification across the entire backlog Delivering user stories based on end-user requirements to the development team Participating in high-level design discussions Maintaining and enhancing process and feature documentation Participating in team's agile rituals and providing relevant information to team lead and line manager Your experience/knowledge: Extensive experience as a Business Analyst, ideally with a track record of success with ServiceNow Thorough technical knowledge of the ServiceNow or a similar platform Excellent stakeholder management capabilities Strong requirements gathering skills, with experience in drafting user stories, documents, and presentations Solid analytical and critical thinking skills, with ability to challenge requirements and provide alternatives when appropriate University degree in IT or equivalent experience would be an advantage Your soft skills: Comfortable with ambiguity and autonomy, enjoying working within a dynamic, fast-paced, and fast-changing environment Good communication skills across all levels of the organization Location: Basel, Switzerland Sector: Financial Start: ASAP Duration: 10MM+ Ref .Nr.: BH21639 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
08/05/2024
Project-based
ServiceNow Business Analyst vacancy for our Basel based client in the financial sector . Your tasks: Analyzing business requirements, extracting technology needs and translating them into workable user stories Assisting with requirements clarification across the entire backlog Delivering user stories based on end-user requirements to the development team Participating in high-level design discussions Maintaining and enhancing process and feature documentation Participating in team's agile rituals and providing relevant information to team lead and line manager Your experience/knowledge: Extensive experience as a Business Analyst, ideally with a track record of success with ServiceNow Thorough technical knowledge of the ServiceNow or a similar platform Excellent stakeholder management capabilities Strong requirements gathering skills, with experience in drafting user stories, documents, and presentations Solid analytical and critical thinking skills, with ability to challenge requirements and provide alternatives when appropriate University degree in IT or equivalent experience would be an advantage Your soft skills: Comfortable with ambiguity and autonomy, enjoying working within a dynamic, fast-paced, and fast-changing environment Good communication skills across all levels of the organization Location: Basel, Switzerland Sector: Financial Start: ASAP Duration: 10MM+ Ref .Nr.: BH21639 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
Data Analyst/Data Engineer - Cork, Ireland (Hybrid Working) - Contract *Must live in Cork TEKsystems is thrilled to offer an exciting opportunity for a data engineer/analyst (2-4 years experience ) to join our dynamic team of software developers and data scientists in the Business Analytics team for one of the world's largest technology companies in the world. Why This Role Is Exciting: Innovative Culture and Collaboration - Our client fosters a creative and collaborative environment. Their visionary leadership, commitment to innovation, and unique culture contribute to employee contentment. Consumer-Centric Approach : Our clients' focus on simplicity and consumer-first attitude sets it apart. In a world filled with complex features and gadgets, our client stands out by prioritising what truly matters. Key Requirements for Success: We are seeking a Data Engineer to support some innovative data pipeline projects working across a broad, modern tech stack. You must have experience working with modern databases such as Snowflake and MySQL and interested in visualization tools such as Tableau and PowerBI. Any skills in Big Data and Process Orchestration are beneficial. Role Details: Location: Cork, Ireland Office Days: 3 days a week 2-4 years experience If you're a Data Analyst/Data Engineer seeking your next opportunity, apply directly or reach out . Data Analyst/Data Engineer - Cork, Ireland (Hybrid Working) - Contract *Must live in Cork Job Title: Data Engineer Location: Cork City, Ireland Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
08/05/2024
Project-based
Data Analyst/Data Engineer - Cork, Ireland (Hybrid Working) - Contract *Must live in Cork TEKsystems is thrilled to offer an exciting opportunity for a data engineer/analyst (2-4 years experience ) to join our dynamic team of software developers and data scientists in the Business Analytics team for one of the world's largest technology companies in the world. Why This Role Is Exciting: Innovative Culture and Collaboration - Our client fosters a creative and collaborative environment. Their visionary leadership, commitment to innovation, and unique culture contribute to employee contentment. Consumer-Centric Approach : Our clients' focus on simplicity and consumer-first attitude sets it apart. In a world filled with complex features and gadgets, our client stands out by prioritising what truly matters. Key Requirements for Success: We are seeking a Data Engineer to support some innovative data pipeline projects working across a broad, modern tech stack. You must have experience working with modern databases such as Snowflake and MySQL and interested in visualization tools such as Tableau and PowerBI. Any skills in Big Data and Process Orchestration are beneficial. Role Details: Location: Cork, Ireland Office Days: 3 days a week 2-4 years experience If you're a Data Analyst/Data Engineer seeking your next opportunity, apply directly or reach out . Data Analyst/Data Engineer - Cork, Ireland (Hybrid Working) - Contract *Must live in Cork Job Title: Data Engineer Location: Cork City, Ireland Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Service Desk Analyst Hybrid - North East England My client is undergoing an exciting IT transformation and as such has a requirement for additional support in the team. The successful candidates will have previous experience of working on a busy service desk. Key skills include: 1st line support experience working in a similar customer facing role. Experience working to and reporting against SLAs Working knowledge of Windows 10 and Microsoft Office 2016. Excellent communication skills, at all levels, with technical and non-technical audiences. Provide consistently, excellent levels of customer service. Ability to learn quickly and share knowledge with other team members. Strong methodical troubleshooting/problem-solving skills.
08/05/2024
Full time
Service Desk Analyst Hybrid - North East England My client is undergoing an exciting IT transformation and as such has a requirement for additional support in the team. The successful candidates will have previous experience of working on a busy service desk. Key skills include: 1st line support experience working in a similar customer facing role. Experience working to and reporting against SLAs Working knowledge of Windows 10 and Microsoft Office 2016. Excellent communication skills, at all levels, with technical and non-technical audiences. Provide consistently, excellent levels of customer service. Ability to learn quickly and share knowledge with other team members. Strong methodical troubleshooting/problem-solving skills.
IT Support Analyst Currently recruiting for an IT Support Analyst to provide 1st and 2nd line support for a range of IT systems and applications used by the organisation. You will play a key part in projects to improve systems/procedures and will have the opportunity to assist upgrading the IT infrastructure. Key responsibilities: Record, respond and resolve any IT issues raised by staff Support and maintain bespoke business software including customising reports and uploading data Undertake project work to improve IT systems Perform user and mailbox administration Manage distribution of mobile phones and associated hardware Manage and maintain hardware and software asset lists and databases Configure, install and maintain PC's, printers and other IT equipment Check and monitor Servers and network equipment Monitor and manage data backups Key skills: Windows 7/10 installation, configuration and administration Microsoft Office installation, configuration and administration Network cabling and IP fundamentals Exposure to report writing tools Able to understand and write SQL queries
08/05/2024
Full time
IT Support Analyst Currently recruiting for an IT Support Analyst to provide 1st and 2nd line support for a range of IT systems and applications used by the organisation. You will play a key part in projects to improve systems/procedures and will have the opportunity to assist upgrading the IT infrastructure. Key responsibilities: Record, respond and resolve any IT issues raised by staff Support and maintain bespoke business software including customising reports and uploading data Undertake project work to improve IT systems Perform user and mailbox administration Manage distribution of mobile phones and associated hardware Manage and maintain hardware and software asset lists and databases Configure, install and maintain PC's, printers and other IT equipment Check and monitor Servers and network equipment Monitor and manage data backups Key skills: Windows 7/10 installation, configuration and administration Microsoft Office installation, configuration and administration Network cabling and IP fundamentals Exposure to report writing tools Able to understand and write SQL queries
SAP SD CS Consultant - Dutch Speaking SAP SD/CS Functional Analyst. The right candidate has a great sense of responsibility, takes ownership with a proactive customer focus and has an in-depth SAP background. In this role, you will drive and monitor business demand for successful implementation and define solutions that meet customer requirements using best practices. Details Start: June 17, 2024 Duration: 6 months (option to extend) Location: Rotterdam - near centrum Dutch and English speaking Activities Act as Subject Matter Expert in the domain Sales and Distribution (SAP SD) and Customer Service (SAP CS) Act as a focal point for integration between SAP and other (non-ERP) systems in the SD/CS domain Managing Build and Support activities in the SD/CS domain in close collaboration with our external partner (onsite/offshore). Gathering and analysing business requirements. Understands business processes. Provides expert advice. Builds strong relationships within the company, creates business blueprints. Designing and implementing solutions; This includes managing deliverables as well as managing activities. Delivers results within agreed timelines and estimates (ERP Lead role in projects) Provide functional specifications to our external partner for any necessary adjustments or developments Oversee technical design and development activities of our external partner Coordinate with other module SAP Functional Analysts for integration requirements Provide training and coordinate testing activities for SD/CS related changes and projects Living by core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the company. Skills A bachelor's or master's degree in IT or Economics or related discipline More than 7 years of experience designing and implementing SAP SD/CS solutions Strong understanding of integration points with other SAP modules (MM, FI/CO, PS) Strong knowledge of integrations via Middleware platforms (PI, Bizztalk, Mulesoft); experience with Salesforce integration and EDI is a big plus. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
08/05/2024
Project-based
SAP SD CS Consultant - Dutch Speaking SAP SD/CS Functional Analyst. The right candidate has a great sense of responsibility, takes ownership with a proactive customer focus and has an in-depth SAP background. In this role, you will drive and monitor business demand for successful implementation and define solutions that meet customer requirements using best practices. Details Start: June 17, 2024 Duration: 6 months (option to extend) Location: Rotterdam - near centrum Dutch and English speaking Activities Act as Subject Matter Expert in the domain Sales and Distribution (SAP SD) and Customer Service (SAP CS) Act as a focal point for integration between SAP and other (non-ERP) systems in the SD/CS domain Managing Build and Support activities in the SD/CS domain in close collaboration with our external partner (onsite/offshore). Gathering and analysing business requirements. Understands business processes. Provides expert advice. Builds strong relationships within the company, creates business blueprints. Designing and implementing solutions; This includes managing deliverables as well as managing activities. Delivers results within agreed timelines and estimates (ERP Lead role in projects) Provide functional specifications to our external partner for any necessary adjustments or developments Oversee technical design and development activities of our external partner Coordinate with other module SAP Functional Analysts for integration requirements Provide training and coordinate testing activities for SD/CS related changes and projects Living by core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the company. Skills A bachelor's or master's degree in IT or Economics or related discipline More than 7 years of experience designing and implementing SAP SD/CS solutions Strong understanding of integration points with other SAP modules (MM, FI/CO, PS) Strong knowledge of integrations via Middleware platforms (PI, Bizztalk, Mulesoft); experience with Salesforce integration and EDI is a big plus. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
ORDER SPECIALIST (TELECOM) - HYBRID - PERMANENT - THEALE ORDER SPECIALIST (TELECOMS) Theale - Hybrid - /3 days/week Permanent - Fulltime MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into Client, and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within Client scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into Client -Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote Client as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable Client to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Client Demand team. Use key business reports and financial information to ensure that requests are within Client business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Desired Experience - Experience (technical, managerial, industry) - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office knowledge - Accuracy & attention to detail - Ability to work to deadlines - Evenflow/Omnix/Remedy knowledge Please apply via this ad in the first instance or send a CV with covering note or contact me (see below) Project People is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
ORDER SPECIALIST (TELECOM) - HYBRID - PERMANENT - THEALE ORDER SPECIALIST (TELECOMS) Theale - Hybrid - /3 days/week Permanent - Fulltime MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into Client, and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within Client scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into Client -Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote Client as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable Client to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Client Demand team. Use key business reports and financial information to ensure that requests are within Client business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Desired Experience - Experience (technical, managerial, industry) - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office knowledge - Accuracy & attention to detail - Ability to work to deadlines - Evenflow/Omnix/Remedy knowledge Please apply via this ad in the first instance or send a CV with covering note or contact me (see below) Project People is acting as an Employment Agency in relation to this vacancy.
Technology Risk and Controls Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. Technology Governance is responsible for defining Technology-wide standards, controls and reporting to ensure the Technology business is operating effectively and meeting its financial, strategic, assurance and regulatory obligations. The area covers Technology Strategy & Planning, Risk and Controls, Business Resilience, IT Service Continuity and Enterprise Architecture. Overall Responsibilities Facilitating and improving the Technology Risk Management process. Ensuring Technology controls are appropriate, facilitating reporting on Compliance to relevant internal stakeholders Facilitate and support Internal and External Audits, their execution and the tracking of reporting of remediating actions Supporting the development and embedding of underpinning process and procedure documentation, including assisting service/business/process owners with compliance to new policies and operationalising new working practices and procedures. Monitor and report on the performance of these processes across the organisation, recommending and implementing enhancements, and closing coverage gaps. Work with Operational Risk to manage and track key Technology Risks, provide support as part of Entity-wide risk reviews and control gaps. Facilitate the Technology Supplier Management process, ensuring that internal stakeholders are compliant with the framework and the status of 3rd parties is managed. Skills and Experience Essential Excellent verbal and written communication skills Understanding of SOX 404 IT General Controls Experience of working in a regulated environment and with stakeholders across Operational Risk, Audit and Compliance. Desired Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Practical experience of working with Quality Management Systems, ideally with ISO27001 Foundation certification or above. Risk Management - experience of facilitating the management of risks, ideally with a formal accreditation (eg ISO31000 or Management of Risk). IT Service Management - understanding of the disciplines required to design, develop, transition and operate technology services, ideally with a formal ITIL v4 certification. Practical experience of managing small project deliveries and improvement roadmaps. Experience of authoring process and procedure documentation.
08/05/2024
Full time
Technology Risk and Controls Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. Technology Governance is responsible for defining Technology-wide standards, controls and reporting to ensure the Technology business is operating effectively and meeting its financial, strategic, assurance and regulatory obligations. The area covers Technology Strategy & Planning, Risk and Controls, Business Resilience, IT Service Continuity and Enterprise Architecture. Overall Responsibilities Facilitating and improving the Technology Risk Management process. Ensuring Technology controls are appropriate, facilitating reporting on Compliance to relevant internal stakeholders Facilitate and support Internal and External Audits, their execution and the tracking of reporting of remediating actions Supporting the development and embedding of underpinning process and procedure documentation, including assisting service/business/process owners with compliance to new policies and operationalising new working practices and procedures. Monitor and report on the performance of these processes across the organisation, recommending and implementing enhancements, and closing coverage gaps. Work with Operational Risk to manage and track key Technology Risks, provide support as part of Entity-wide risk reviews and control gaps. Facilitate the Technology Supplier Management process, ensuring that internal stakeholders are compliant with the framework and the status of 3rd parties is managed. Skills and Experience Essential Excellent verbal and written communication skills Understanding of SOX 404 IT General Controls Experience of working in a regulated environment and with stakeholders across Operational Risk, Audit and Compliance. Desired Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Practical experience of working with Quality Management Systems, ideally with ISO27001 Foundation certification or above. Risk Management - experience of facilitating the management of risks, ideally with a formal accreditation (eg ISO31000 or Management of Risk). IT Service Management - understanding of the disciplines required to design, develop, transition and operate technology services, ideally with a formal ITIL v4 certification. Practical experience of managing small project deliveries and improvement roadmaps. Experience of authoring process and procedure documentation.
One of my best clients in the Netherlands is looking for a Business Analyst Regulatory Reporting to identify business and functional user requirements related to regulatory reporting and Translate these requirements into designs and specifications aligned with our chosen business and IT architecture framework. Responsibilities: Shape business demand for technology. Ensure flawless IT fulfilment of Risk & Finance business initiatives and requirements. Monitor the quality of work delivered by Business Analysts in development teams throughout project life cycles. Qualifications and Requirements: Master's degree in a relevant field (eg, Business, Finance, IT). Familiarity with regulatory reports and their translation into business requirements. Ability to advise on data quality rules and control frameworks relevant to financial institutions. Experience with Abacus360 and Anacredit: You'll be working closely with the application Abacus360 , which is a powerful tool for regulatory reporting. Abacus360 provides support for extensive and comprehensive granular credit and credit-risk data reports. Specifically, you'll be involved in the implementation of Anacredit , the European Central Bank's (ECB) project for collecting statistical data on a loan-by-loan basis. Anacredit aims to close data gaps in credit exposures and answer monetary, micro-prudential, and macro-prudential questions. About Levy: Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam we have built an international local network of skilled employed professionals and contractors fuelled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity!
08/05/2024
Project-based
One of my best clients in the Netherlands is looking for a Business Analyst Regulatory Reporting to identify business and functional user requirements related to regulatory reporting and Translate these requirements into designs and specifications aligned with our chosen business and IT architecture framework. Responsibilities: Shape business demand for technology. Ensure flawless IT fulfilment of Risk & Finance business initiatives and requirements. Monitor the quality of work delivered by Business Analysts in development teams throughout project life cycles. Qualifications and Requirements: Master's degree in a relevant field (eg, Business, Finance, IT). Familiarity with regulatory reports and their translation into business requirements. Ability to advise on data quality rules and control frameworks relevant to financial institutions. Experience with Abacus360 and Anacredit: You'll be working closely with the application Abacus360 , which is a powerful tool for regulatory reporting. Abacus360 provides support for extensive and comprehensive granular credit and credit-risk data reports. Specifically, you'll be involved in the implementation of Anacredit , the European Central Bank's (ECB) project for collecting statistical data on a loan-by-loan basis. Anacredit aims to close data gaps in credit exposures and answer monetary, micro-prudential, and macro-prudential questions. About Levy: Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam we have built an international local network of skilled employed professionals and contractors fuelled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity!
Technical Analyst - Citrix - Terraform - London. My Financial Services client are looking for a Technical Analyst to be responsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment Ownership of regular patching, risk and Pentest mitigations Assist across the technology and the business with new application deployments Ensure resilience, reliability and supportability across all areas of control Provide BAU third line technical support and fault resolution to the Service Desk and Application Support as required: Ensure checks, maintenance, domain, and data security at the highest level Provide technical and strategic guidance on any business projects requiring desktop/mobile services Proactively monitor and manage the operational health of the Citrix environment using Experience: Citrix XenDesktop, XenApp, Azure VDA and Citrix Cloud DaaS, Azure Cloud - (Must) Terraform, Azure ADO (Must) Microsoft Windows 10 and Windows Servers VMWare FSLogix Zscaler AppSense/Ivanti Modern Endpoint Management (MS InTune MDM & MAM, SCCM) DNS/DHCP/GPO PowerShell Windows 10 life cycle Management including Autopilot Identity and Access Management including AD, AAD, AAD Connect, SSO, MFA,Conditional Access, ADFS Exchange Online, Teams, or Mimecast, would be an advantage
08/05/2024
Full time
Technical Analyst - Citrix - Terraform - London. My Financial Services client are looking for a Technical Analyst to be responsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment Ownership of regular patching, risk and Pentest mitigations Assist across the technology and the business with new application deployments Ensure resilience, reliability and supportability across all areas of control Provide BAU third line technical support and fault resolution to the Service Desk and Application Support as required: Ensure checks, maintenance, domain, and data security at the highest level Provide technical and strategic guidance on any business projects requiring desktop/mobile services Proactively monitor and manage the operational health of the Citrix environment using Experience: Citrix XenDesktop, XenApp, Azure VDA and Citrix Cloud DaaS, Azure Cloud - (Must) Terraform, Azure ADO (Must) Microsoft Windows 10 and Windows Servers VMWare FSLogix Zscaler AppSense/Ivanti Modern Endpoint Management (MS InTune MDM & MAM, SCCM) DNS/DHCP/GPO PowerShell Windows 10 life cycle Management including Autopilot Identity and Access Management including AD, AAD, AAD Connect, SSO, MFA,Conditional Access, ADFS Exchange Online, Teams, or Mimecast, would be an advantage
Order Specialist/Demand Specialist - Mobile Telecoms - Permanent Greater Reading - Hybrid with 2-3 days in office MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into the Company and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within the Company scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into the Company. Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote the business as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable the Company to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Demand team. Use key business reports and financial information to ensure that requests are within business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Experience required: - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Mandatory - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office Project People is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
Order Specialist/Demand Specialist - Mobile Telecoms - Permanent Greater Reading - Hybrid with 2-3 days in office MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into the Company and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within the Company scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into the Company. Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote the business as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable the Company to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Demand team. Use key business reports and financial information to ensure that requests are within business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Experience required: - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Mandatory - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office Project People is acting as an Employment Agency in relation to this vacancy.
Senior Analyst/Programmer - Oracle PL/SQL Hybrid, Brighton to £85k/annum Senior Analyst/Programmer - Oracle PL/SQL is required by leading financial services organisation, who are enjoying busy times and growing accordingly. In this role, you'll be supporting, developing and maintaining the corporate IT systems and ensuring the work completed aligns with the overall business strategy. Key responsibilities Analysing business requirements Designing appropriate solutions Developing appropriate and maintainable software to a high technical standard ensuring that it meets the on-going business needs Testing software to confirm it meets business requirements as well as evidence quality control of developed software. Skills/Experience required: Oracle PL/SQL Data-modelling Understanding of the Oracle data dictionary tables Oracle Performance tuning To £85k/annum + excellent benefits (bonus, pension, private heath care, generous holiday allowance ) Brighton, East Sussex *all salaries are dependent on experience*
08/05/2024
Full time
Senior Analyst/Programmer - Oracle PL/SQL Hybrid, Brighton to £85k/annum Senior Analyst/Programmer - Oracle PL/SQL is required by leading financial services organisation, who are enjoying busy times and growing accordingly. In this role, you'll be supporting, developing and maintaining the corporate IT systems and ensuring the work completed aligns with the overall business strategy. Key responsibilities Analysing business requirements Designing appropriate solutions Developing appropriate and maintainable software to a high technical standard ensuring that it meets the on-going business needs Testing software to confirm it meets business requirements as well as evidence quality control of developed software. Skills/Experience required: Oracle PL/SQL Data-modelling Understanding of the Oracle data dictionary tables Oracle Performance tuning To £85k/annum + excellent benefits (bonus, pension, private heath care, generous holiday allowance ) Brighton, East Sussex *all salaries are dependent on experience*
This is an exciting new role to work as a NetSuite Administrator for a global, Private Equity backed, technology business. Salary on offer is competitive, up to £60,000, and they offer hybrid working with flexible working hours Client Details My client's journey began as a tech start up over 50 years ago, now operating worldwide across 22 different countries. They have investment from a Private Equity firm which is allowing them to expand their product offering and pushing them to really focus on profitability. They are a business that cares and senior leadership are passionate about giving employees the autonomy to make their work their own. They are flexible, adaptable and passionate about technology for the sectors they support. Description As a NetSuite Administrator, you will support the European workforce as the SME for the system. It will be your role to help fix anything that goes wrong within the system and help to design more efficient processes and ways of working moving forward. You will take ownership for the dashboards and visualisations within NetSuite and ensure that the business have the right reports to provide Senior Leadership with the information required. You will be responsible for database consistency and will be expected to analyse all data that is going in and out of the system to again, ensure efficiencies. The NetSuite system has been customised a lot for the business and whilst they have an ongoing project to get back to a more standardised version, you will be responsible for the custom workflows whilst managing all of the hierarchy and data. Profile The successful candidate for the NetSuite Administrator position will have either worked in the same role or as a Systems Analyst previously. The preference is to find someone who has worked with NetSuite but they will also consider applications from strong candidates who have completed similar tasks using other ERP systems. Due to the requirements to work with the data, my client must find someone with an analytical mindset who likes to understand data structures. You will have ideally worked with PowerBI or SQL or a similar query language; at least 1-2 years' experience with this is sufficient. My client are looking for this person to be a cohesion between departments, helping them to utilise NetSuite more efficiently therefore, need someone who is comfortable communicating with a variety of different stakeholders. They would like this person to be a self-starter and someone who will ask if they need support but also happy to get stuck in and put their own stamp on the role. My client offer hybrid working from a well located office in Greater Manchester. They have mandated 3 days per week in the office but with completely flexible working hours. Anyone applying for this role must be comfortable with going into the office frequently; which is easy to get to by public transport or by car. Job Offer Competitive salary up to £60,000 25 days holiday + bank holidays Standard, matched pension contribution Annual bonus Others to be discussed
08/05/2024
Full time
This is an exciting new role to work as a NetSuite Administrator for a global, Private Equity backed, technology business. Salary on offer is competitive, up to £60,000, and they offer hybrid working with flexible working hours Client Details My client's journey began as a tech start up over 50 years ago, now operating worldwide across 22 different countries. They have investment from a Private Equity firm which is allowing them to expand their product offering and pushing them to really focus on profitability. They are a business that cares and senior leadership are passionate about giving employees the autonomy to make their work their own. They are flexible, adaptable and passionate about technology for the sectors they support. Description As a NetSuite Administrator, you will support the European workforce as the SME for the system. It will be your role to help fix anything that goes wrong within the system and help to design more efficient processes and ways of working moving forward. You will take ownership for the dashboards and visualisations within NetSuite and ensure that the business have the right reports to provide Senior Leadership with the information required. You will be responsible for database consistency and will be expected to analyse all data that is going in and out of the system to again, ensure efficiencies. The NetSuite system has been customised a lot for the business and whilst they have an ongoing project to get back to a more standardised version, you will be responsible for the custom workflows whilst managing all of the hierarchy and data. Profile The successful candidate for the NetSuite Administrator position will have either worked in the same role or as a Systems Analyst previously. The preference is to find someone who has worked with NetSuite but they will also consider applications from strong candidates who have completed similar tasks using other ERP systems. Due to the requirements to work with the data, my client must find someone with an analytical mindset who likes to understand data structures. You will have ideally worked with PowerBI or SQL or a similar query language; at least 1-2 years' experience with this is sufficient. My client are looking for this person to be a cohesion between departments, helping them to utilise NetSuite more efficiently therefore, need someone who is comfortable communicating with a variety of different stakeholders. They would like this person to be a self-starter and someone who will ask if they need support but also happy to get stuck in and put their own stamp on the role. My client offer hybrid working from a well located office in Greater Manchester. They have mandated 3 days per week in the office but with completely flexible working hours. Anyone applying for this role must be comfortable with going into the office frequently; which is easy to get to by public transport or by car. Job Offer Competitive salary up to £60,000 25 days holiday + bank holidays Standard, matched pension contribution Annual bonus Others to be discussed
We are working with one of our most prestigious client who are an industry leader in the software sector, supporting them with the recruitment of a Global Reporting Analyst to join their thriving team in Northampton. Location: Northampton Length: Permanent, full-time Environment: Hybrid - 2/3 days in the office Responsibilities: Manage the reporting across the high value accounts. Responsible for streamline processes and internal procedures. Produce reporting to the relevant client contacts (internal and external) on KPI's and data analysis as defined within the contract. These could be, but are not limited to, spend by purchase order and budgets, client accruals, analysis of service and product MI, volume metrics, and pre-billing information such as meter readings. Administer and control all reporting and issuing of invoices, in line with the client's requirements within agreed SLA's and targets. Analyse and examine costs to establish the agreement in line with the contract. Key Experience: Extensive PC skills, with a strong working knowledge of Microsoft Excel, Word and PowerPoint & Power BI. Must be able to read/write/speak English fluently. An excellent track record of successful management in large, complex and dynamic businesses, international experience would be beneficial. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
08/05/2024
Full time
We are working with one of our most prestigious client who are an industry leader in the software sector, supporting them with the recruitment of a Global Reporting Analyst to join their thriving team in Northampton. Location: Northampton Length: Permanent, full-time Environment: Hybrid - 2/3 days in the office Responsibilities: Manage the reporting across the high value accounts. Responsible for streamline processes and internal procedures. Produce reporting to the relevant client contacts (internal and external) on KPI's and data analysis as defined within the contract. These could be, but are not limited to, spend by purchase order and budgets, client accruals, analysis of service and product MI, volume metrics, and pre-billing information such as meter readings. Administer and control all reporting and issuing of invoices, in line with the client's requirements within agreed SLA's and targets. Analyse and examine costs to establish the agreement in line with the contract. Key Experience: Extensive PC skills, with a strong working knowledge of Microsoft Excel, Word and PowerPoint & Power BI. Must be able to read/write/speak English fluently. An excellent track record of successful management in large, complex and dynamic businesses, international experience would be beneficial. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Application Support/Front Office Support - Investment Management London (Hybrid) Our client, a leading Asset Management firm, is looking for an Application Support Analyst to be responsible for providing support to business users on critical applications such as thinkFolio. In this role, you'll investigate and resolve operational scheduler issues, ensuring smooth international business operations. This role is ideal for someone already in or looking to transition into a pure Application Support role. Essential Skills: Asset Management or Investment Management experience Familiarity with the investment management process, especially Front Office teams Knowledge of Order Management Systems Some SQL knowledge This is a permanent opportunity, paying up to £60,000 per annum. Successful applicants will be contacted within 24 hours of applying. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Application Support/Front Office Support - Investment Management
08/05/2024
Full time
Application Support/Front Office Support - Investment Management London (Hybrid) Our client, a leading Asset Management firm, is looking for an Application Support Analyst to be responsible for providing support to business users on critical applications such as thinkFolio. In this role, you'll investigate and resolve operational scheduler issues, ensuring smooth international business operations. This role is ideal for someone already in or looking to transition into a pure Application Support role. Essential Skills: Asset Management or Investment Management experience Familiarity with the investment management process, especially Front Office teams Knowledge of Order Management Systems Some SQL knowledge This is a permanent opportunity, paying up to £60,000 per annum. Successful applicants will be contacted within 24 hours of applying. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Application Support/Front Office Support - Investment Management
Transfer Agency Analyst - Limerick Prestigious Limerick based client requires an accomplished Transfer Agency Analyst to support with investor and client queries. The department provides third party fund services to numerous fund management companies covering the full range of shareholder servicing functions including dealing, registration, settlements, distributions, commissions and statements. The Transfer Agency Analyst will be required onsite 2/3 days a week and the remainder working from home. - Responding to investor queries via phone or email - Ensure queries are answered in line with department procedures - Ensure your own tasks and responsibilities are completed within the correct time scales Essential: * Working knowledge Client Servicing/client services/client engagement * Knowledge of regulatory environments * Ability to work to set deadlines * Understanding of transfer agency/funds admin or AML helpful but not essential * Microsoft Office Skills ie, Excel, Word. * Attention to detail and strong data accuracy * Analytical skills are required to research and resolve enquiries * Good communication skills Click Apply now to be considered for the Transfer Agency Analyst role
08/05/2024
Project-based
Transfer Agency Analyst - Limerick Prestigious Limerick based client requires an accomplished Transfer Agency Analyst to support with investor and client queries. The department provides third party fund services to numerous fund management companies covering the full range of shareholder servicing functions including dealing, registration, settlements, distributions, commissions and statements. The Transfer Agency Analyst will be required onsite 2/3 days a week and the remainder working from home. - Responding to investor queries via phone or email - Ensure queries are answered in line with department procedures - Ensure your own tasks and responsibilities are completed within the correct time scales Essential: * Working knowledge Client Servicing/client services/client engagement * Knowledge of regulatory environments * Ability to work to set deadlines * Understanding of transfer agency/funds admin or AML helpful but not essential * Microsoft Office Skills ie, Excel, Word. * Attention to detail and strong data accuracy * Analytical skills are required to research and resolve enquiries * Good communication skills Click Apply now to be considered for the Transfer Agency Analyst role