Senior SOC Analyst - Network Security - DDoS - 70-95k Responsibilities: The duties and responsibilities of this Security Services role include, but are not limited to, the following: In-depth response to security incidents generated via analysis and automated tools. Be able to make high quality decisions, often with incomplete information, and actively and reactively engage with customers to mitigate DDoS attacks in their environment, providing high levels of support and interaction. Troubleshoot problems and issues with customer policies and controls. Research and analyze data sources to provide insight into new threats to customer environment. Collaborating with other members of the SOC to identify emerging trends and threats. Work with the customer to resolve issues on their networking edge. Determine root cause and engage with customers to resolve issues in their network security environment. Research and analyze sources of network security issues and provide insight into new methods to detect and resolve them including contributing to a knowledge-based 'library.' Troubleshoot problems and issues with customer networks and virtual environment. Align with the CTO, VP of Product Mgmt, Engineering, Professional Services, Sales and Marketing to understand the market trends and implement programs to help drive initiatives and opportunities for Sales. Requirements Bachelor's degree in Computer Science or equivalent. 2+ years' experience working with systems and networks. Customer-facing skills required. Network Troubleshooting skills required. Experience using Linux and other related tools. Solid knowledge and understanding of network protocols (TCP/IP) required. Experience using Splunk or other SIEMs preferred. Experience of infrastructure design and management in mission critical environments preferred. Understanding of Virtual Infrastructure preferred Juniper experience would be additionally desirable. JNCIA, CISSP, CISA, GIAC or network specific certifications preferred. Effective communication, organizational, problem-solving and presentation skills Self-motivated and in time while supported, able to work with minimal supervision. Ability to build trusting, collaborative relationships with peers yet with a strong sense of accountability and ownership. Senior SOC Analyst - Network Security - DDoS - 70-95k
29/04/2024
Full time
Senior SOC Analyst - Network Security - DDoS - 70-95k Responsibilities: The duties and responsibilities of this Security Services role include, but are not limited to, the following: In-depth response to security incidents generated via analysis and automated tools. Be able to make high quality decisions, often with incomplete information, and actively and reactively engage with customers to mitigate DDoS attacks in their environment, providing high levels of support and interaction. Troubleshoot problems and issues with customer policies and controls. Research and analyze data sources to provide insight into new threats to customer environment. Collaborating with other members of the SOC to identify emerging trends and threats. Work with the customer to resolve issues on their networking edge. Determine root cause and engage with customers to resolve issues in their network security environment. Research and analyze sources of network security issues and provide insight into new methods to detect and resolve them including contributing to a knowledge-based 'library.' Troubleshoot problems and issues with customer networks and virtual environment. Align with the CTO, VP of Product Mgmt, Engineering, Professional Services, Sales and Marketing to understand the market trends and implement programs to help drive initiatives and opportunities for Sales. Requirements Bachelor's degree in Computer Science or equivalent. 2+ years' experience working with systems and networks. Customer-facing skills required. Network Troubleshooting skills required. Experience using Linux and other related tools. Solid knowledge and understanding of network protocols (TCP/IP) required. Experience using Splunk or other SIEMs preferred. Experience of infrastructure design and management in mission critical environments preferred. Understanding of Virtual Infrastructure preferred Juniper experience would be additionally desirable. JNCIA, CISSP, CISA, GIAC or network specific certifications preferred. Effective communication, organizational, problem-solving and presentation skills Self-motivated and in time while supported, able to work with minimal supervision. Ability to build trusting, collaborative relationships with peers yet with a strong sense of accountability and ownership. Senior SOC Analyst - Network Security - DDoS - 70-95k
An exciting opportunity for a Network Engineer in the technology industry has arisen in Wigan. The role requires an individual with a deep understanding of network infrastructure who can maintain and improve our client's systems. This is a client facing opportunity for someone with a passion for network infrastructure who is looking to develop with an organisation. Client Details Michael Page has partnered exclusively with a market-leading player in the technology industry with under 100 employees. They have a strong commitment to driving innovation and delivering quality services to their customers. Headquartered in Wigan, they have a vast network of clients globally and are dedicated to creating an inclusive work environment. They are a family-run business at heart and have expanded at an exponential growth rate, working with large brands they are a key player in the technology solution provider space. The successful Network Engineer will become a pillar in this fast growing team and have the opportunity to develop and gain qualifications to become an expert in the network space. Description This Network Engineer will be joining a team of 4, within this team the successful candidate will report into the Senior Network Engineer. This team is overseen by the Head of Operations, this role will encompass the following but not limited too: Design and implement functional network infrastructure with assistance from a supportive team. Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure. Analyse network traffic and provide capacity planning solutions. Monitor network performance and integrity. Support NOC BAU, acting as an escalation point and providing training where needed. Maintain complete technical documentation. Liaise with almost all departments of the business and provide assistance and network solutions. Attend SWAT calls with senior external customers. Assist of major project work. Suggest improvements to network performance, capacity, and scalability Ensure data security through access controls, backups, and Firewalls. Profile A successful Network Engineer should have: A CCNA/CCNP qualification or relevant experience. Proven experience in a network engineer role. Great customer service with the willingness to go the extra mile. Ability to work independently as well as in conjunction with a team. A passion for network infrastructure partnered with a driven and ambitious attitude. Hands-on experience in networking, routing, and switching (eg Subnet masks, SD-WAN, IPSec, WAN/LAN technologies) Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Experience with Firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution Ability to set up and configure server hardware Desirables: - Experience with PCI-DSS. - Examples of previous network solution project work. - Stakeholder management and experience with external customers. If you are passionate about Network infrastructure and have some relevant experience please apply! The network solutions that are provided are simple, with ease of implementation. Job Offer A salary range of £42,000-£45,000 per annum Great work-life balance (with hours of 9am-5pm) This role is 5 days a week onsite. An opportunity to be part of a diverse and inclusive team. Opportunities to gain further qualifications. If you're a Network Engineer looking for a new challenge in Wigan, don't hesitate to apply today.
29/04/2024
Full time
An exciting opportunity for a Network Engineer in the technology industry has arisen in Wigan. The role requires an individual with a deep understanding of network infrastructure who can maintain and improve our client's systems. This is a client facing opportunity for someone with a passion for network infrastructure who is looking to develop with an organisation. Client Details Michael Page has partnered exclusively with a market-leading player in the technology industry with under 100 employees. They have a strong commitment to driving innovation and delivering quality services to their customers. Headquartered in Wigan, they have a vast network of clients globally and are dedicated to creating an inclusive work environment. They are a family-run business at heart and have expanded at an exponential growth rate, working with large brands they are a key player in the technology solution provider space. The successful Network Engineer will become a pillar in this fast growing team and have the opportunity to develop and gain qualifications to become an expert in the network space. Description This Network Engineer will be joining a team of 4, within this team the successful candidate will report into the Senior Network Engineer. This team is overseen by the Head of Operations, this role will encompass the following but not limited too: Design and implement functional network infrastructure with assistance from a supportive team. Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure. Analyse network traffic and provide capacity planning solutions. Monitor network performance and integrity. Support NOC BAU, acting as an escalation point and providing training where needed. Maintain complete technical documentation. Liaise with almost all departments of the business and provide assistance and network solutions. Attend SWAT calls with senior external customers. Assist of major project work. Suggest improvements to network performance, capacity, and scalability Ensure data security through access controls, backups, and Firewalls. Profile A successful Network Engineer should have: A CCNA/CCNP qualification or relevant experience. Proven experience in a network engineer role. Great customer service with the willingness to go the extra mile. Ability to work independently as well as in conjunction with a team. A passion for network infrastructure partnered with a driven and ambitious attitude. Hands-on experience in networking, routing, and switching (eg Subnet masks, SD-WAN, IPSec, WAN/LAN technologies) Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Experience with Firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution Ability to set up and configure server hardware Desirables: - Experience with PCI-DSS. - Examples of previous network solution project work. - Stakeholder management and experience with external customers. If you are passionate about Network infrastructure and have some relevant experience please apply! The network solutions that are provided are simple, with ease of implementation. Job Offer A salary range of £42,000-£45,000 per annum Great work-life balance (with hours of 9am-5pm) This role is 5 days a week onsite. An opportunity to be part of a diverse and inclusive team. Opportunities to gain further qualifications. If you're a Network Engineer looking for a new challenge in Wigan, don't hesitate to apply today.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
26/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
26/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
A Senior Infrastructure Engineer (Cloud and Server) is required for my client based in Manchester. This is a hybrid position, with 1-2 days per week on site (potential for some flexibility). Candidates must be locally based, no more than 1 hour outside of Manchester. Our client is looking for a Senior Infrastructure Engineer (Cloud and Server) to work within their Digital Services team. The successful candidate will: Proactively support the provision and development of an Information and Communications Technology service to meet the needs of the organisation now and in the future. Support the delivery of the blueprint for the future development of the technical landscape, Focus on the use of server and cloud technologies as an enabler to deliver organisational outcomes, also supporting the delivery of third line support services. You will have: Extensive experience working in IT infrastructure or an equivalent role Experience in all aspects of designing, planning, implementing, maintaining, and troubleshooting a complex on-prem and cloud infrastructure environment. Proven experience designing and supporting cloud-based infrastructure solutions. Proven experience acting as the technical lead on large and technically complex projects. Experience deploying large complex infrastructure solutions, in the cloud or on-prem. In-depth understanding of security in relation to on-prem or cloud deployments. Knowledge of IT security best practices, for example interpretation of National Cyber Security Centre (NCSC) guidance, Microsoft security best practice, etc. A general understanding of networking and DMZ networking, including within Azure. You will also have knowledge and demonstratable experience across a wide range of technologies, as listed in the role profile, including: Azure, AD DS, AD FS Microsoft Entra ID and Conditional Access Group policy, DNS and DHCP RADIUS, WAP PKI and certificate infrastructure Microsoft Sentinel, Defender, AOVPN Windows Server 2016 and above Monitoring (SolarWinds) Backup technologies (Rubrik) Dell, VMware and NetApp data centre technologies The role will involve working an out of hours, On-Call rota which includes an additional payment of around £4000 per year. The client also offers a 'Flexible working scheme', more details of this can be provided. The Headquarters also includes an on-site gym.
24/04/2024
Full time
A Senior Infrastructure Engineer (Cloud and Server) is required for my client based in Manchester. This is a hybrid position, with 1-2 days per week on site (potential for some flexibility). Candidates must be locally based, no more than 1 hour outside of Manchester. Our client is looking for a Senior Infrastructure Engineer (Cloud and Server) to work within their Digital Services team. The successful candidate will: Proactively support the provision and development of an Information and Communications Technology service to meet the needs of the organisation now and in the future. Support the delivery of the blueprint for the future development of the technical landscape, Focus on the use of server and cloud technologies as an enabler to deliver organisational outcomes, also supporting the delivery of third line support services. You will have: Extensive experience working in IT infrastructure or an equivalent role Experience in all aspects of designing, planning, implementing, maintaining, and troubleshooting a complex on-prem and cloud infrastructure environment. Proven experience designing and supporting cloud-based infrastructure solutions. Proven experience acting as the technical lead on large and technically complex projects. Experience deploying large complex infrastructure solutions, in the cloud or on-prem. In-depth understanding of security in relation to on-prem or cloud deployments. Knowledge of IT security best practices, for example interpretation of National Cyber Security Centre (NCSC) guidance, Microsoft security best practice, etc. A general understanding of networking and DMZ networking, including within Azure. You will also have knowledge and demonstratable experience across a wide range of technologies, as listed in the role profile, including: Azure, AD DS, AD FS Microsoft Entra ID and Conditional Access Group policy, DNS and DHCP RADIUS, WAP PKI and certificate infrastructure Microsoft Sentinel, Defender, AOVPN Windows Server 2016 and above Monitoring (SolarWinds) Backup technologies (Rubrik) Dell, VMware and NetApp data centre technologies The role will involve working an out of hours, On-Call rota which includes an additional payment of around £4000 per year. The client also offers a 'Flexible working scheme', more details of this can be provided. The Headquarters also includes an on-site gym.
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
24/04/2024
Full time
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
23/04/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
Request Technology - Craig Johnson
Chicago, Illinois
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
23/04/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
NO SPONSORSHIP Principal, Software Engineering Enterprise Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Chicago, IL 3 days onsite, 2 days remote Looking for a technical team lead over the enterprise splunk monitoring system. You will be the SME in Splunk Monitoring, Cloud Native Applications running on Kubernetes within AWS. Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
23/04/2024
Full time
NO SPONSORSHIP Principal, Software Engineering Enterprise Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Chicago, IL 3 days onsite, 2 days remote Looking for a technical team lead over the enterprise splunk monitoring system. You will be the SME in Splunk Monitoring, Cloud Native Applications running on Kubernetes within AWS. Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
NO SPONSORSHIP Principal, Software Engineering Enterprise Cloud Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Dallas, TX 3 days onsite, 2 days remote It is all about on-premises monitoring and cloud monitoring The products they are looking for outside of Splunk is Data Dog, Dynatrace, New Relic Heavy cloud, AWS, EC2, Automation, application performance monitoring, enterprise monitoring, any EMC patrol, Tivoli, and regulatory experience Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
23/04/2024
Full time
NO SPONSORSHIP Principal, Software Engineering Enterprise Cloud Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Dallas, TX 3 days onsite, 2 days remote It is all about on-premises monitoring and cloud monitoring The products they are looking for outside of Splunk is Data Dog, Dynatrace, New Relic Heavy cloud, AWS, EC2, Automation, application performance monitoring, enterprise monitoring, any EMC patrol, Tivoli, and regulatory experience Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
Software Engineer - Cloud/Opensource Central London/Hybrid Competitive Salary - £85,000 - £125,000 negotiable depending on experience plus full benefits package including attractive Bonus & Equity Overview An exciting opportunity to join an ambitious Cloud Technology organisation expanding their UK engineering team developing next-generation cloud services. They are pre scale up so joining at this early stage, you will have the opportunity to significantly shape the codebase, drive the direction of future product development and collaborate closely together with other leaders in the field. The ideal profiles would be for a senior and a mid-level engineer with a background in distributed systems (Senior - 10-20 years/Mid Level -5-10 years). Work on building Virtual Machine offering as part of the Compute team. Ideal background is someone who has virtual machines or virtual networking experience but open to consider all strong engineers with a background in distributed systems. Technical Knowledge Required: Strong background in distributed systems and Linux systems engineering Coding in programming languages such as C, C++, Golang or Rust. Experience in building and enhancing compute, storage, and data platforms with exposure to open source products like Kubernetes, Knative, Ceph, Rook, Cassandra, Spark, Nate etc. Hands-on exp. with IaC tools and automation, such as Terraform, Ansible, or Helm. Active engagement or contributions to the open-source community. Familiarity with software build processes and secure supply systems, like Bazel or OpenSSF. The role You will have an opportunity to team up with fellow engineers to craft tailored solutions meeting their unique challenges. Forge and refine tools that power team efficiency-this includes CI/CD, local development setups, build toolchains, and essential infrastructure. Plot the roadmap for software component development, aligning with team priorities and vision. Lead the charge in defining and achieving their technical benchmarks Seamlessly integrate and upkeep open-source components within their evolving tech stack. Networking People (UK) is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
Software Engineer - Cloud/Opensource Central London/Hybrid Competitive Salary - £85,000 - £125,000 negotiable depending on experience plus full benefits package including attractive Bonus & Equity Overview An exciting opportunity to join an ambitious Cloud Technology organisation expanding their UK engineering team developing next-generation cloud services. They are pre scale up so joining at this early stage, you will have the opportunity to significantly shape the codebase, drive the direction of future product development and collaborate closely together with other leaders in the field. The ideal profiles would be for a senior and a mid-level engineer with a background in distributed systems (Senior - 10-20 years/Mid Level -5-10 years). Work on building Virtual Machine offering as part of the Compute team. Ideal background is someone who has virtual machines or virtual networking experience but open to consider all strong engineers with a background in distributed systems. Technical Knowledge Required: Strong background in distributed systems and Linux systems engineering Coding in programming languages such as C, C++, Golang or Rust. Experience in building and enhancing compute, storage, and data platforms with exposure to open source products like Kubernetes, Knative, Ceph, Rook, Cassandra, Spark, Nate etc. Hands-on exp. with IaC tools and automation, such as Terraform, Ansible, or Helm. Active engagement or contributions to the open-source community. Familiarity with software build processes and secure supply systems, like Bazel or OpenSSF. The role You will have an opportunity to team up with fellow engineers to craft tailored solutions meeting their unique challenges. Forge and refine tools that power team efficiency-this includes CI/CD, local development setups, build toolchains, and essential infrastructure. Plot the roadmap for software component development, aligning with team priorities and vision. Lead the charge in defining and achieving their technical benchmarks Seamlessly integrate and upkeep open-source components within their evolving tech stack. Networking People (UK) is acting as an Employment Agency in relation to this vacancy.
Senior Software Engineer/Technical Lead Permanent Central London/Hybrid Excellent Salary (NEGOTIABLE) plus full benefits package including attractive Bonus & Equity Key Skills - Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Summary: An exciting opportunity to join an ambitious Cloud Technology organisation expanding the UK Engineering Centre as they embark on a significant greenfield initiative in the development of next-generation cloud services. They are pre scale up so joining at this early stage, you will have the opportunity to significantly shape the codebase, drive the direction of future product development and collaborate closely together with other leaders in the field. The ideal candidate will be a Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Technical Knowledge Required: Proficiency in distributed systems and Linux systems engineering. Coding in programming languages such as C, C++, Golang or Rust. Experience working with and/or on virtual server technologies, virtual networking technologies, network programming. Experience in building and enhancing compute, storage, and data platforms with exposure to open source products like Kubernetes, Knative, Ceph, Rook, Cassandra, Spark, Nate and the like. Hands-on with infrastructure-as-code tools and automation, such as Terraform, Ansible, or Helm. The role Tech Lead responsible for designing and creating their Virtual Machine and Virtual Network Service. Team up with fellow engineers to craft tailored solutions meeting their unique challenges. Forge and refine tools that power team efficiency - this includes CI/CD, local development setups, build toolchains, and essential infrastructure. Plot the roadmap for software component development, aligning with team priorities and vision. Lead the charge in defining and achieving their technical benchmarks. Networking People (UK) is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
Senior Software Engineer/Technical Lead Permanent Central London/Hybrid Excellent Salary (NEGOTIABLE) plus full benefits package including attractive Bonus & Equity Key Skills - Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Summary: An exciting opportunity to join an ambitious Cloud Technology organisation expanding the UK Engineering Centre as they embark on a significant greenfield initiative in the development of next-generation cloud services. They are pre scale up so joining at this early stage, you will have the opportunity to significantly shape the codebase, drive the direction of future product development and collaborate closely together with other leaders in the field. The ideal candidate will be a Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Technical Knowledge Required: Proficiency in distributed systems and Linux systems engineering. Coding in programming languages such as C, C++, Golang or Rust. Experience working with and/or on virtual server technologies, virtual networking technologies, network programming. Experience in building and enhancing compute, storage, and data platforms with exposure to open source products like Kubernetes, Knative, Ceph, Rook, Cassandra, Spark, Nate and the like. Hands-on with infrastructure-as-code tools and automation, such as Terraform, Ansible, or Helm. The role Tech Lead responsible for designing and creating their Virtual Machine and Virtual Network Service. Team up with fellow engineers to craft tailored solutions meeting their unique challenges. Forge and refine tools that power team efficiency - this includes CI/CD, local development setups, build toolchains, and essential infrastructure. Plot the roadmap for software component development, aligning with team priorities and vision. Lead the charge in defining and achieving their technical benchmarks. Networking People (UK) is acting as an Employment Agency in relation to this vacancy.
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture/Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & Servers running Microsoft Server / Workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control Workstation and Server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and Servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, Switches, Firewalls Routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments.
22/04/2024
Full time
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture/Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & Servers running Microsoft Server / Workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control Workstation and Server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and Servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, Switches, Firewalls Routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments.
IT Infratstructure Engineer | Interne positie | Financiële Enterprise We zijn op zoek naar een zeer bekwame en ervaren Senior IT-infrastructuuringenieur om ons dynamische IT-team te versterken. De geschikte kandidaat zal een sleutelrol spelen bij het beheren en verbeteren van de IT-infrastructuur van het bedrijf, die on-premises datacenters, netwerksystemen, cloudomgevingen en beveiligingsprotocollen omvat. Deze functie biedt een spannende kans om bij te dragen aan de transformatie van het IT-landschap, terwijl u de missie van het bedrijf ondersteunt om betrouwbare en innovatieve financiële diensten aan onze klanten te leveren. Belangrijkste verantwoordelijkheden: Leid het beheer en de continue verbetering van het on-premises datacenter van het bedrijf en de virtuele infra omgeving. Toezicht houden op netwerkbeheer, zorgen voor optimale prestaties, betrouwbaarheid en beveiliging. Bewaak en onderhoud de Azure-omgeving, waarbij de beste praktijken voor cloud-infrastructuurbeheer worden geïmplementeerd. Samenwerken met interne belanghebbenden om nieuwe technologieën en methodologieën te identificeren en te implementeren om IT-operaties te verbeteren en bedrijfsdoelstellingen te behalen. Optreden als technisch expert en mentor, begeleiding bieden aan teamleden, kennisdeling en professionele ontwikkeling bevorderen. Optreden als strategische partner voor interne stakeholders, bijdragen aan de ontwikkeling van langetermijnstrategieën en routekaarten voor IT-infrastructuur. Op de hoogte blijven van trends in de branche en opkomende technologieën, hun mogelijke impact op de infrastructuur van het bedrijf evalueren en passende acties aanbevelen. Kwalificaties: Bachelor- of masterdiploma in een relevant vakgebied, zoals Computerwetenschappen, Informatietechnologie of Engineering. Aantoonbare ervaring als Infrastructuuringenieur of een vergelijkbare rol, met een sterke achtergrond in het beheren van complexe IT-infrastructuuromgevingen. Uitgebreide kennis van netwerkprincipes, protocollen en technologieën, waaronder LAN/WAN, TCP/IP, DNS, DHCP, VPN en Firewalls. Hands-on ervaring met cloud technologieën, met name Microsoft Azure, en vaardigheid in het beheren van cloud-based infrastructuur en diensten. Goede kennis van IT-beveiligingsprincipes en best practices, inclusief kwetsbaarheidsscans, bewakingstools en beveiligingsnalevingskaders. Sterke analytische en probleemoplossende vaardigheden, met het vermogen om complexe infrastructuurproblemen op te lossen en effectieve oplossingen te implementeren. Uitstekende communicatie- en interpersoonlijke vaardigheden, met het vermogen om effectief samen te werken met collega's op alle niveaus van de organisatie. Certificeringen zoals CCNA, MCSE, AWS Certified Solutions Architect of equivalent zijn wenselijk. Ervaring in de financiële sector of een gereguleerde industrie is een pluspunt. Voordelen: Naast een competitief salaris biedt de klant een uitgebreid pakket aan voordelen, waaronder: 13e maandbonus Maandelijkse vaste vergoeding Voltijdse werkweek met flexibele uren Ruimhartig verlof- en verlofbeleid Pensioenregeling met werkgeversbijdragen Vergoeding voor woon-werkverkeer of openbaar vervoer Hybride werkregeling en telewerkmogelijkheden Kansen voor professionele ontwikkeling en ondersteuning voor verdere educatie Een samenwerkende en inclusieve werkomgeving met mogelijkheden voor sociale betrokkenheid en gemeenschapsactiviteiten. Vloiend Nederlands About Levy Professionals Since 2000 we provide professional solutions to organizations ranging from tech start-ups to global players. From our offices in Amsterdam and London we have built an international and local network of skilled employed professionals and contractors fuelled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come.
22/04/2024
Full time
IT Infratstructure Engineer | Interne positie | Financiële Enterprise We zijn op zoek naar een zeer bekwame en ervaren Senior IT-infrastructuuringenieur om ons dynamische IT-team te versterken. De geschikte kandidaat zal een sleutelrol spelen bij het beheren en verbeteren van de IT-infrastructuur van het bedrijf, die on-premises datacenters, netwerksystemen, cloudomgevingen en beveiligingsprotocollen omvat. Deze functie biedt een spannende kans om bij te dragen aan de transformatie van het IT-landschap, terwijl u de missie van het bedrijf ondersteunt om betrouwbare en innovatieve financiële diensten aan onze klanten te leveren. Belangrijkste verantwoordelijkheden: Leid het beheer en de continue verbetering van het on-premises datacenter van het bedrijf en de virtuele infra omgeving. Toezicht houden op netwerkbeheer, zorgen voor optimale prestaties, betrouwbaarheid en beveiliging. Bewaak en onderhoud de Azure-omgeving, waarbij de beste praktijken voor cloud-infrastructuurbeheer worden geïmplementeerd. Samenwerken met interne belanghebbenden om nieuwe technologieën en methodologieën te identificeren en te implementeren om IT-operaties te verbeteren en bedrijfsdoelstellingen te behalen. Optreden als technisch expert en mentor, begeleiding bieden aan teamleden, kennisdeling en professionele ontwikkeling bevorderen. Optreden als strategische partner voor interne stakeholders, bijdragen aan de ontwikkeling van langetermijnstrategieën en routekaarten voor IT-infrastructuur. Op de hoogte blijven van trends in de branche en opkomende technologieën, hun mogelijke impact op de infrastructuur van het bedrijf evalueren en passende acties aanbevelen. Kwalificaties: Bachelor- of masterdiploma in een relevant vakgebied, zoals Computerwetenschappen, Informatietechnologie of Engineering. Aantoonbare ervaring als Infrastructuuringenieur of een vergelijkbare rol, met een sterke achtergrond in het beheren van complexe IT-infrastructuuromgevingen. Uitgebreide kennis van netwerkprincipes, protocollen en technologieën, waaronder LAN/WAN, TCP/IP, DNS, DHCP, VPN en Firewalls. Hands-on ervaring met cloud technologieën, met name Microsoft Azure, en vaardigheid in het beheren van cloud-based infrastructuur en diensten. Goede kennis van IT-beveiligingsprincipes en best practices, inclusief kwetsbaarheidsscans, bewakingstools en beveiligingsnalevingskaders. Sterke analytische en probleemoplossende vaardigheden, met het vermogen om complexe infrastructuurproblemen op te lossen en effectieve oplossingen te implementeren. Uitstekende communicatie- en interpersoonlijke vaardigheden, met het vermogen om effectief samen te werken met collega's op alle niveaus van de organisatie. Certificeringen zoals CCNA, MCSE, AWS Certified Solutions Architect of equivalent zijn wenselijk. Ervaring in de financiële sector of een gereguleerde industrie is een pluspunt. Voordelen: Naast een competitief salaris biedt de klant een uitgebreid pakket aan voordelen, waaronder: 13e maandbonus Maandelijkse vaste vergoeding Voltijdse werkweek met flexibele uren Ruimhartig verlof- en verlofbeleid Pensioenregeling met werkgeversbijdragen Vergoeding voor woon-werkverkeer of openbaar vervoer Hybride werkregeling en telewerkmogelijkheden Kansen voor professionele ontwikkeling en ondersteuning voor verdere educatie Een samenwerkende en inclusieve werkomgeving met mogelijkheden voor sociale betrokkenheid en gemeenschapsactiviteiten. Vloiend Nederlands About Levy Professionals Since 2000 we provide professional solutions to organizations ranging from tech start-ups to global players. From our offices in Amsterdam and London we have built an international and local network of skilled employed professionals and contractors fuelled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Senior Test Analyst 6 months (extension options) Warwick (Hybrid) 2 days a week in Office - Occasional Weekend (uplifted rate) My client is the backbone of Britain's energy systems today and they are working to play a leading role in the in the transition to a clean energy future. They require a Senior Test Analyst to join a small but expanding team. Job Summary: The Network Test Analyst will be responsible for testing network technology to ensure compliance with company standards and performance expectations. This role requires a detail-oriented and technically skilled individual who can handle dynamic testing environments and deliver precise results. Experience working with engineers & 3rd party suppliers preferred. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Key Responsibilities: Create, develop, and execute network & UAT test plans and test cases to ensure robust and reliable network performance. Experienced in structured testing methods and techniques. Identify, document, and report any issues or vulnerabilities discovered during testing. Work closely with network engineers and developers to understand system requirements and integrate testing protocols effectively. Analyse test data and produce clear reports on findings and recommendations. Ensure all network systems meet security standards and regulatory compliance requirements. Participate in troubleshooting and problem-solving with other team members. Manage testing schedules to meet project deadlines, including weekend work when necessary. Skills and Qualifications: Proven experience as a Test Analyst or similar role, specifically in network technology. Test tools proficiency, especially Azure Dev Ops, but ALM knowledge beneficial. Strong understanding of network protocols, infrastructure, and security practices. Knowledge of using network testing tools and software desirable. Excellent analytical and problem-solving skills. Ability to work independently and as part of a team. Strong communication and documentation skills. Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Working Conditions: This role is a hybrid role, ie a combination of on-site and remote. Occasional weekend work is mandatory to meet project timelines and to perform necessary system updates during off-peak hours. Candidates with Security clearance eligibility preferred, but not mandatory. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
22/04/2024
Project-based
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Senior Test Analyst 6 months (extension options) Warwick (Hybrid) 2 days a week in Office - Occasional Weekend (uplifted rate) My client is the backbone of Britain's energy systems today and they are working to play a leading role in the in the transition to a clean energy future. They require a Senior Test Analyst to join a small but expanding team. Job Summary: The Network Test Analyst will be responsible for testing network technology to ensure compliance with company standards and performance expectations. This role requires a detail-oriented and technically skilled individual who can handle dynamic testing environments and deliver precise results. Experience working with engineers & 3rd party suppliers preferred. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Key Responsibilities: Create, develop, and execute network & UAT test plans and test cases to ensure robust and reliable network performance. Experienced in structured testing methods and techniques. Identify, document, and report any issues or vulnerabilities discovered during testing. Work closely with network engineers and developers to understand system requirements and integrate testing protocols effectively. Analyse test data and produce clear reports on findings and recommendations. Ensure all network systems meet security standards and regulatory compliance requirements. Participate in troubleshooting and problem-solving with other team members. Manage testing schedules to meet project deadlines, including weekend work when necessary. Skills and Qualifications: Proven experience as a Test Analyst or similar role, specifically in network technology. Test tools proficiency, especially Azure Dev Ops, but ALM knowledge beneficial. Strong understanding of network protocols, infrastructure, and security practices. Knowledge of using network testing tools and software desirable. Excellent analytical and problem-solving skills. Ability to work independently and as part of a team. Strong communication and documentation skills. Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Working Conditions: This role is a hybrid role, ie a combination of on-site and remote. Occasional weekend work is mandatory to meet project timelines and to perform necessary system updates during off-peak hours. Candidates with Security clearance eligibility preferred, but not mandatory. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
My client, a leading multinational defence company, are currently seeking a senior engineer/systems engineer to join the business in a permanent capacity. The role is based out of my client's secure site in Portsmouth. - with the requirement to attend site 2-3 days a week. Due to the nature of my clients work, candidates must either hold a live SC Clearance or be willing and able to undergo the clearance process. Key Accountabilities and Responsibilities: Provide SME level advice and consultancy on solution design, critical problem areas, training and related areas Design, build, configuration and test of Infrastructure/Systems Build for operations, implement/administer/configuration systems and hardware that are consistently stable, reliable and requirements. Learn the Production Integration Process and assume responsibilities for ensuring a smooth transition for relevant Systems from development to production. Working proactively to ensure problems do not occur through monitoring and optimising performance. Liaise with various other Systems teams to create appropriate knowledge Advanced skills: Knowledge of server Operating Systems (Windows, Linux, Unix etc) Knowledge of VMWARE and Virtualisation technologies (VMware Horizon, Citrix Xen Desktop) Knowledge of SAN and Storage Networks Knowledge of network technologies. Synergize Consulting is committed to equality and diversity in our workplace. Synergize Consulting provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnic origin, colour, nationality, national origin, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, age, disability, or any other protected status or characteristic
22/04/2024
Full time
My client, a leading multinational defence company, are currently seeking a senior engineer/systems engineer to join the business in a permanent capacity. The role is based out of my client's secure site in Portsmouth. - with the requirement to attend site 2-3 days a week. Due to the nature of my clients work, candidates must either hold a live SC Clearance or be willing and able to undergo the clearance process. Key Accountabilities and Responsibilities: Provide SME level advice and consultancy on solution design, critical problem areas, training and related areas Design, build, configuration and test of Infrastructure/Systems Build for operations, implement/administer/configuration systems and hardware that are consistently stable, reliable and requirements. Learn the Production Integration Process and assume responsibilities for ensuring a smooth transition for relevant Systems from development to production. Working proactively to ensure problems do not occur through monitoring and optimising performance. Liaise with various other Systems teams to create appropriate knowledge Advanced skills: Knowledge of server Operating Systems (Windows, Linux, Unix etc) Knowledge of VMWARE and Virtualisation technologies (VMware Horizon, Citrix Xen Desktop) Knowledge of SAN and Storage Networks Knowledge of network technologies. Synergize Consulting is committed to equality and diversity in our workplace. Synergize Consulting provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnic origin, colour, nationality, national origin, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, age, disability, or any other protected status or characteristic
My client, a leading multinational defence company, are currently seeking a senior engineer/systems engineer to join the business in a permanent capacity. The role is based out of my client's secure site in New Malden. - with the requirement to attend site 2-3 days a week. Due to the nature of my clients work, candidates must either hold a live SC Clearance or be willing and able to undergo the clearance process. Key Accountabilities and Responsibilities: Provide SME level advice and consultancy on solution design, critical problem areas, training and related areas Design, build, configuration and test of Infrastructure/Systems Build for operations, implement/administer/configuration systems and hardware that are consistently stable, reliable and requirements. Learn the Production Integration Process and assume responsibilities for ensuring a smooth transition for relevant Systems from development to production. Working proactively to ensure problems do not occur through monitoring and optimising performance. Liaise with various other Systems teams to create appropriate knowledge Advanced skills: Knowledge of server Operating Systems (Windows, Linux, Unix etc) Knowledge of VMWARE and Virtualisation technologies (VMware Horizon, Citrix Xen Desktop) Knowledge of SAN and Storage Networks Knowledge of network technologies. Synergize Consulting is committed to equality and diversity in our workplace. Synergize Consulting provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnic origin, colour, nationality, national origin, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, age, disability, or any other protected status or characteristic
22/04/2024
Full time
My client, a leading multinational defence company, are currently seeking a senior engineer/systems engineer to join the business in a permanent capacity. The role is based out of my client's secure site in New Malden. - with the requirement to attend site 2-3 days a week. Due to the nature of my clients work, candidates must either hold a live SC Clearance or be willing and able to undergo the clearance process. Key Accountabilities and Responsibilities: Provide SME level advice and consultancy on solution design, critical problem areas, training and related areas Design, build, configuration and test of Infrastructure/Systems Build for operations, implement/administer/configuration systems and hardware that are consistently stable, reliable and requirements. Learn the Production Integration Process and assume responsibilities for ensuring a smooth transition for relevant Systems from development to production. Working proactively to ensure problems do not occur through monitoring and optimising performance. Liaise with various other Systems teams to create appropriate knowledge Advanced skills: Knowledge of server Operating Systems (Windows, Linux, Unix etc) Knowledge of VMWARE and Virtualisation technologies (VMware Horizon, Citrix Xen Desktop) Knowledge of SAN and Storage Networks Knowledge of network technologies. Synergize Consulting is committed to equality and diversity in our workplace. Synergize Consulting provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnic origin, colour, nationality, national origin, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, age, disability, or any other protected status or characteristic
Global Technology Solutions Ltd
Portsmouth, Hampshire
We have an exciting opportunity for a Senior Infrastructure Engineer to join a blue chip organisation in Portsmouth on a permanent basis. This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of Portsmouth. Due to the nature of the end client, there is a requirement for financial background checks Shift patterns - 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Senior Infrastructure Engineer is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. The primary role is communication, having the ability to articulate complex problems to the customer in pressure situations, to think clearly and logically and to help resolve problems when they occur. This role is a 24/7 365 role. Key Skills: * Communication both written and verbal * Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) * Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: * Technical Management. * Coordination of Command Center and Technical Teams for problem determination and recovery * Identify and implement service improvements. * Own and drive all service incidents through to service recovery. * Planning and Implementation of weekend maintenance period tasks * Manage change activity on live services. * Shift lead for Command Center team Additional Responsibilities: * Participate in 24/7 Rotating Shift Pattern * Support end to end Project life cycle by working with project teams to assess, plan, document and implement new solutions/upgrades into the live client Services * Provide leadership, mentoring and guidance to the wider Command Center Team and roles * Participate in meetings requiring Technical Lead input for issues, solutions and planning affecting the Command Center and client Services "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/04/2024
Full time
We have an exciting opportunity for a Senior Infrastructure Engineer to join a blue chip organisation in Portsmouth on a permanent basis. This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of Portsmouth. Due to the nature of the end client, there is a requirement for financial background checks Shift patterns - 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Senior Infrastructure Engineer is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. The primary role is communication, having the ability to articulate complex problems to the customer in pressure situations, to think clearly and logically and to help resolve problems when they occur. This role is a 24/7 365 role. Key Skills: * Communication both written and verbal * Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) * Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: * Technical Management. * Coordination of Command Center and Technical Teams for problem determination and recovery * Identify and implement service improvements. * Own and drive all service incidents through to service recovery. * Planning and Implementation of weekend maintenance period tasks * Manage change activity on live services. * Shift lead for Command Center team Additional Responsibilities: * Participate in 24/7 Rotating Shift Pattern * Support end to end Project life cycle by working with project teams to assess, plan, document and implement new solutions/upgrades into the live client Services * Provide leadership, mentoring and guidance to the wider Command Center Team and roles * Participate in meetings requiring Technical Lead input for issues, solutions and planning affecting the Command Center and client Services "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.