HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Infrastructure Engineer to shape, provide oversight and manage the implementation and maintenance of Microsoft Power Platform solutions within a brand-new PowerApps team in IT Operations at HMLR. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. Their existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. The Power Platform team sits within the IT Operations Practice, a new team to the organisation and will form part of a wider group of infrastructure engineering teams which design, deliver and support corporate services, for 6500 internal users with some exciting deliverables already rolled out for testing such as a new Desk Booking application. This role is to provide leadership to the team and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs. You will lead and manage the implementation, and maintenance of Infrastructure and Microsoft Power Platform solutions, provide guidance, mentorship, and oversight to the Power platform team, ensuring the reliability, scalability, development, and security of our Power Platform environment. The role holder will champion and lead on taking forward technical consolidation and/or improvement activities providing guidance and leadership to technicians throughout the IT Operations Practice and wider. Responsibilities include: Lead on the design, development and maintenance of Microsoft Power Apps solutions running on the Power Platform, using Power Fx low code programming. Use Power Apps, Power Automate, Power BI, and Microsoft Co-pilot Studio and other Power Platform related technologies to create low code solutions if and where necessary. Lead on engagement with stakeholders to understand business needs required for the development of Power Apps. Support end-users adoption of Power Platform technologies. Leading on the creation of Continuous Integration and Continuous Delivery pipelines for Power Platform and Azure Services Take a leading role in the technical development of staff within the practice helping understand technical skills and capability required now and in the future Task manage technical staff resource as required, setting them clear objectives and tracking them to completion whilst providing appropriate feedback to line managers. There will be line management responsibility, previous experience is desirable Essential skills: Strong knowledge of Power Platform components (Power Apps/Power Automate/Power BI/Microsoft Co-pilot Studio) Some Scripting or programming knowledge (eg C#, ASP.NET, Ruby, Java, Python, Power Fx, JavaScript) Experience of implementing and managing Power Platform components and infrastructure solutions and administration tasks within the Power Platform environment. Experience of optimising power apps to increase performance Evidence of planning and managing significant technical change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension contribution Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay.
26/04/2024
Full time
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Infrastructure Engineer to shape, provide oversight and manage the implementation and maintenance of Microsoft Power Platform solutions within a brand-new PowerApps team in IT Operations at HMLR. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. Their existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. The Power Platform team sits within the IT Operations Practice, a new team to the organisation and will form part of a wider group of infrastructure engineering teams which design, deliver and support corporate services, for 6500 internal users with some exciting deliverables already rolled out for testing such as a new Desk Booking application. This role is to provide leadership to the team and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs. You will lead and manage the implementation, and maintenance of Infrastructure and Microsoft Power Platform solutions, provide guidance, mentorship, and oversight to the Power platform team, ensuring the reliability, scalability, development, and security of our Power Platform environment. The role holder will champion and lead on taking forward technical consolidation and/or improvement activities providing guidance and leadership to technicians throughout the IT Operations Practice and wider. Responsibilities include: Lead on the design, development and maintenance of Microsoft Power Apps solutions running on the Power Platform, using Power Fx low code programming. Use Power Apps, Power Automate, Power BI, and Microsoft Co-pilot Studio and other Power Platform related technologies to create low code solutions if and where necessary. Lead on engagement with stakeholders to understand business needs required for the development of Power Apps. Support end-users adoption of Power Platform technologies. Leading on the creation of Continuous Integration and Continuous Delivery pipelines for Power Platform and Azure Services Take a leading role in the technical development of staff within the practice helping understand technical skills and capability required now and in the future Task manage technical staff resource as required, setting them clear objectives and tracking them to completion whilst providing appropriate feedback to line managers. There will be line management responsibility, previous experience is desirable Essential skills: Strong knowledge of Power Platform components (Power Apps/Power Automate/Power BI/Microsoft Co-pilot Studio) Some Scripting or programming knowledge (eg C#, ASP.NET, Ruby, Java, Python, Power Fx, JavaScript) Experience of implementing and managing Power Platform components and infrastructure solutions and administration tasks within the Power Platform environment. Experience of optimising power apps to increase performance Evidence of planning and managing significant technical change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension contribution Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay.
Field Engineer- English Speaking location Littau,Switzerland General aim of the position - Install/integrate and maintain telecommunication and infrastructure equipments in the wireless and Wireline networks within the assigned geographical area; - Daily travel to customers' network sites to perform tasks in the areas fulfilment, assurance and preventive maintenance; - Participate in oncall service rota. Main tasks Assurance - Follow troubleshooting procedures with the support from NOC and restore network services within the defined SLA; - Use the available tools and perform measurements to isolate and fix the faults; - Replace faulty equipment parts and perform functional tests to validate the troubleshooting results; - Implement temporary solutions whenever appropriate to help faster service restoration; - Log all actions and update the current status into the trouble ticketing tools; - Follow the spare part handling processes; - Support risk assessment activities when required; - Participate in 24x7 oncall rota. Fulfilment - Implement work orders, perform equipment installation, activation, site integration and testing within the defined SLA; - Record the implementation results into the corresponding tools, fill in service reports; - Activate the services and changes in the network together with NOC and/or customer DSS; - Notify and update NOC and/or customer DSS with the status of the changes during implementation; Preventive Maintenance - Perform preventive maintenance activities within the defined SLA; - Follow the preventive maintenance guidelines; - Perform site audits; - Resolve any issues and deficiencies found on site, including the ones discovered during site visits. - Support the Field Technician for complex tasks; - Member of project teams within Field Services. Required competencies - willingness to travel on a daily basis; - solid understanding of security and safety rules and standards; - not afraid to climb on masts and towers; - Education: recognised apprenticeship in the electrical or telecom area (eg electrician, electronician, multimedia technician, ) advanced education in telecom technologies (eg. telematician) is an advantage. Please send your CVS to: (see below)
26/04/2024
Full time
Field Engineer- English Speaking location Littau,Switzerland General aim of the position - Install/integrate and maintain telecommunication and infrastructure equipments in the wireless and Wireline networks within the assigned geographical area; - Daily travel to customers' network sites to perform tasks in the areas fulfilment, assurance and preventive maintenance; - Participate in oncall service rota. Main tasks Assurance - Follow troubleshooting procedures with the support from NOC and restore network services within the defined SLA; - Use the available tools and perform measurements to isolate and fix the faults; - Replace faulty equipment parts and perform functional tests to validate the troubleshooting results; - Implement temporary solutions whenever appropriate to help faster service restoration; - Log all actions and update the current status into the trouble ticketing tools; - Follow the spare part handling processes; - Support risk assessment activities when required; - Participate in 24x7 oncall rota. Fulfilment - Implement work orders, perform equipment installation, activation, site integration and testing within the defined SLA; - Record the implementation results into the corresponding tools, fill in service reports; - Activate the services and changes in the network together with NOC and/or customer DSS; - Notify and update NOC and/or customer DSS with the status of the changes during implementation; Preventive Maintenance - Perform preventive maintenance activities within the defined SLA; - Follow the preventive maintenance guidelines; - Perform site audits; - Resolve any issues and deficiencies found on site, including the ones discovered during site visits. - Support the Field Technician for complex tasks; - Member of project teams within Field Services. Required competencies - willingness to travel on a daily basis; - solid understanding of security and safety rules and standards; - not afraid to climb on masts and towers; - Education: recognised apprenticeship in the electrical or telecom area (eg electrician, electronician, multimedia technician, ) advanced education in telecom technologies (eg. telematician) is an advantage. Please send your CVS to: (see below)
Our client is currently looking for a Senior IT Support Technician based on site in Fife. There are many great benefits/perks associated with the role that I am happy to share with anyone who feels they match the below requirements. Role Summary: Seeking an IT professional to lead and support the organisation's IT operations, ensuring efficient hardware and software management, both on site and remotely. Responsibilities: Lead the IT team, providing first and second-line support. Deliver exceptional service to IT users. Provide comprehensive IT support, including troubleshooting for hardware and software issues. Oversee local server infrastructure, including backups and updates. Manage local IT infrastructure, including telephony and networking. Maintain and update IT documentation. Support departmental and business project initiatives. Perform routine maintenance on IT assets. Participate in on-call, out-of-hours support on a rotational basis. Collaborate with senior management and corporate IT to execute the group's IT strategy. Mentor and guide junior IT team members Background Completed training as a Senior IT Support Technician or comparable professional training, verifiable knowledge acquired in practice. A strong desire to learn new skills and take an active role in the IT department. Excellent customer service skills and a willingness to take ownership of issues. Willing to take the initiative and be creative in your approach to problem-solving. Have a good sense of humour, be resilient and have patience. Good knowledge of server, storage technology and IT infrastructure. If this role is something you or anyone you may know is suited to and would like to hear more, please send a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Our client is currently looking for a Senior IT Support Technician based on site in Fife. There are many great benefits/perks associated with the role that I am happy to share with anyone who feels they match the below requirements. Role Summary: Seeking an IT professional to lead and support the organisation's IT operations, ensuring efficient hardware and software management, both on site and remotely. Responsibilities: Lead the IT team, providing first and second-line support. Deliver exceptional service to IT users. Provide comprehensive IT support, including troubleshooting for hardware and software issues. Oversee local server infrastructure, including backups and updates. Manage local IT infrastructure, including telephony and networking. Maintain and update IT documentation. Support departmental and business project initiatives. Perform routine maintenance on IT assets. Participate in on-call, out-of-hours support on a rotational basis. Collaborate with senior management and corporate IT to execute the group's IT strategy. Mentor and guide junior IT team members Background Completed training as a Senior IT Support Technician or comparable professional training, verifiable knowledge acquired in practice. A strong desire to learn new skills and take an active role in the IT department. Excellent customer service skills and a willingness to take ownership of issues. Willing to take the initiative and be creative in your approach to problem-solving. Have a good sense of humour, be resilient and have patience. Good knowledge of server, storage technology and IT infrastructure. If this role is something you or anyone you may know is suited to and would like to hear more, please send a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Service Desk Technician - Onsite Cambridge up to £30K+ Benefits We are looking for an experienced service Desk Technician to join the UK's best IT infrastructure and services provider. Bringing IT solutions to life. What you will be doing * You will act as the central point of contact for all IT-related incidents and service requests. You'll be working one on of our dedicated customer sites. * logging incidents service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. * Provide 1st and 2nd line support on Microsoft 365, office applications, internal software * Performing device builds and facilitating desk moves What we are looking for: * Previous IT Service desk experience * Excellent communication skills at all levels * Knowledge of Microsoft 365 and Office apps * Experience with supporting CAD packages (solidworks autocad etc.) NOT ESSENTIAL * Knowledge of IT Infrastructure service and user administration activities (new joiners, folder management, password resets etc.) What we offer * Up to £30K working Monday - Friday * 20 days annual leave plus 10 personal days and an extra half day off on your birthday. * Enhanced Workplace Pension * Full training plan, dedicated to your continued learning and progression as well as access to fully funded courses and exams Interviews for this role will be taking place ASAP (2 stage process) so if you like the sound of it please apply with your CV right away and let's chat! Unfortunately, no sponsorship will be provided for this role. Service Desk Technician - Onsite Cambridge up to £30K+ Benefits
25/04/2024
Full time
Service Desk Technician - Onsite Cambridge up to £30K+ Benefits We are looking for an experienced service Desk Technician to join the UK's best IT infrastructure and services provider. Bringing IT solutions to life. What you will be doing * You will act as the central point of contact for all IT-related incidents and service requests. You'll be working one on of our dedicated customer sites. * logging incidents service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. * Provide 1st and 2nd line support on Microsoft 365, office applications, internal software * Performing device builds and facilitating desk moves What we are looking for: * Previous IT Service desk experience * Excellent communication skills at all levels * Knowledge of Microsoft 365 and Office apps * Experience with supporting CAD packages (solidworks autocad etc.) NOT ESSENTIAL * Knowledge of IT Infrastructure service and user administration activities (new joiners, folder management, password resets etc.) What we offer * Up to £30K working Monday - Friday * 20 days annual leave plus 10 personal days and an extra half day off on your birthday. * Enhanced Workplace Pension * Full training plan, dedicated to your continued learning and progression as well as access to fully funded courses and exams Interviews for this role will be taking place ASAP (2 stage process) so if you like the sound of it please apply with your CV right away and let's chat! Unfortunately, no sponsorship will be provided for this role. Service Desk Technician - Onsite Cambridge up to £30K+ Benefits
We are currently looking on behalf of one of our important clients for a Head of Laboratory Test Development & Validation (German Speaking). The role is a permanent position based in Bern Canton & comes with good home office allowance. Your Role: Oversee the personnel & technical management of a specialist group of 4 Engineers & 3 Laboratory Technicians. Develop & validate new physical measurement & testing methods. Provide technical support for Design Verification Laboratories. Hold responsibility for the operation & maintenance of a Development Laboratory. Plan, coordinate & execute measurement & testing orders in relation to Product Innovation & Product Development. Place, award & support contracts to external service providers if required. Your Skills: At least 5 years of relevant professional experience including experience within Development Laboratories. Skilled & experienced in Leading teams. Ideally experienced in Design Verification & the Medical Technology sector. Your Profile: Completed relevant Scientific or Technical University Degree. Communicative, strong leadership skills & solution-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
25/04/2024
Full time
We are currently looking on behalf of one of our important clients for a Head of Laboratory Test Development & Validation (German Speaking). The role is a permanent position based in Bern Canton & comes with good home office allowance. Your Role: Oversee the personnel & technical management of a specialist group of 4 Engineers & 3 Laboratory Technicians. Develop & validate new physical measurement & testing methods. Provide technical support for Design Verification Laboratories. Hold responsibility for the operation & maintenance of a Development Laboratory. Plan, coordinate & execute measurement & testing orders in relation to Product Innovation & Product Development. Place, award & support contracts to external service providers if required. Your Skills: At least 5 years of relevant professional experience including experience within Development Laboratories. Skilled & experienced in Leading teams. Ideally experienced in Design Verification & the Medical Technology sector. Your Profile: Completed relevant Scientific or Technical University Degree. Communicative, strong leadership skills & solution-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
IT Support Technician Hull (East Yorkshire) Permanent £25,000 (DOE) IT Support Technician needed to provide IT tech support for a School based in Hull (East Yorkshire). DBS certificate required (Enhanced Disclosure). A chance to join a leading IT managed services business specialising in providing IT support into the Education sector. Start ideally in May/June 2024. Key experience + tasks will include: Providing day-to-day IT support for Desktop PCs, Mobile Devices, Laptops, Chromebooks and Tablets. Peripheral Support for Printers, Scanners, Interactive Whiteboards, Projectors + Audio/Visual equipment. Wireless networking, troubleshooting, image build, deploy tools, Microsoft and Apple devices, Microsoft Windows, O365 and Google Workspace. Strong customer-facing skills. Must be able to engage positively with client to ensure that technology delivers for the School. Soft skills: proactive, organised, workload prioritisation, approachable, professional and problem solver. DBS certificate (Enhanced Disclosure) and previous Schools/Education sector experience preferred. Salary/Benefits: £25,000 Base (DOE) + 25 days holiday (plus BHs) + Medical Healthcare + Life Assurance + Group Personal Pension Plan + More!
25/04/2024
Full time
IT Support Technician Hull (East Yorkshire) Permanent £25,000 (DOE) IT Support Technician needed to provide IT tech support for a School based in Hull (East Yorkshire). DBS certificate required (Enhanced Disclosure). A chance to join a leading IT managed services business specialising in providing IT support into the Education sector. Start ideally in May/June 2024. Key experience + tasks will include: Providing day-to-day IT support for Desktop PCs, Mobile Devices, Laptops, Chromebooks and Tablets. Peripheral Support for Printers, Scanners, Interactive Whiteboards, Projectors + Audio/Visual equipment. Wireless networking, troubleshooting, image build, deploy tools, Microsoft and Apple devices, Microsoft Windows, O365 and Google Workspace. Strong customer-facing skills. Must be able to engage positively with client to ensure that technology delivers for the School. Soft skills: proactive, organised, workload prioritisation, approachable, professional and problem solver. DBS certificate (Enhanced Disclosure) and previous Schools/Education sector experience preferred. Salary/Benefits: £25,000 Base (DOE) + 25 days holiday (plus BHs) + Medical Healthcare + Life Assurance + Group Personal Pension Plan + More!
Hays are looking for a service desk analyst (2nd line support technician) to join a fast-growing SME MSP provider based near Aston. This role is an on-site position working with a good, strong delivery team. You must have skills in the following: Expert in Office 365 & Intune with an ability to learn quickly and support end-user devices to a second-line level. Strong experience working in an environment aligning with ITIL best practices. Strong Experience of managing Azure AD and Conditional Access. Experience with patch management. Experience in a 2nd line service desk role Experience in training and mentoring Experience of working with Windows operating system images and maintenance. Experience troubleshooting application issues, and investigating Servers, applications & GPOs. Ability to take log files and events, then problem solve, and root cause analysis issues. Strong problem-solving and investigative skills. A good understanding of end-user device security principles. A good understanding of network principals, wireless, Switches and ability to complete troubleshooting. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Hays are looking for a service desk analyst (2nd line support technician) to join a fast-growing SME MSP provider based near Aston. This role is an on-site position working with a good, strong delivery team. You must have skills in the following: Expert in Office 365 & Intune with an ability to learn quickly and support end-user devices to a second-line level. Strong experience working in an environment aligning with ITIL best practices. Strong Experience of managing Azure AD and Conditional Access. Experience with patch management. Experience in a 2nd line service desk role Experience in training and mentoring Experience of working with Windows operating system images and maintenance. Experience troubleshooting application issues, and investigating Servers, applications & GPOs. Ability to take log files and events, then problem solve, and root cause analysis issues. Strong problem-solving and investigative skills. A good understanding of end-user device security principles. A good understanding of network principals, wireless, Switches and ability to complete troubleshooting. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Location: Almelo, Netherlands (Hybrid) Key essential skills: Proven experience in Level 1 desktop support, addressing a variety of IT issues. Familiarity with Windows operating systems and experience in performing system migrations. Strong problem-solving skills and the ability to troubleshoot both hardware and software issues. Excellent communication and interpersonal skills to interact effectively with end-users. Detail-oriented with the ability to follow migration protocols and checklists. Basic knowledge of IT security best practices and data protection regulations. A proactive and self-motivated approach to work, able to work both independently and as part of a team. IT certifications (eg, CompTIA A+, Microsoft Certified Desktop Support Technician) will be an advantage. Overview: We are seeking a Temporary IT Support Engineer to join our team and provide assistance in the machine migration of laptops and desktop PCs to different domains. This is a short-term position that will last until the end of the month, focusing on supporting the migration process while leveraging Level 1 desktop support experience. The successful candidate will play a crucial role in ensuring a smooth and efficient transition of IT assets. Role & Responsibilities: Assist in the migration of laptops and desktop PCs to different domains, ensuring a seamless transition with minimal disruption to end-users. Provide Level 1 desktop support, addressing common IT issues and troubleshooting hardware and software problems. Collaborate with the IT team to ensure all systems are correctly configured, and data is securely transferred during the migration process. Conduct pre-migration and post-migration checks to verify that all systems are functioning as expected. Assist end-users with questions, concerns, and issues related to the migration, offering guidance and support. Document all migration-related activities, issues, and resolutions for future reference. Ensure compliance with IT security policies and data protection regulations throughout the migration process. Report any technical challenges or roadblocks encountered during the migration to the IT team for further assistance. Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients' needs change.
25/04/2024
Project-based
Location: Almelo, Netherlands (Hybrid) Key essential skills: Proven experience in Level 1 desktop support, addressing a variety of IT issues. Familiarity with Windows operating systems and experience in performing system migrations. Strong problem-solving skills and the ability to troubleshoot both hardware and software issues. Excellent communication and interpersonal skills to interact effectively with end-users. Detail-oriented with the ability to follow migration protocols and checklists. Basic knowledge of IT security best practices and data protection regulations. A proactive and self-motivated approach to work, able to work both independently and as part of a team. IT certifications (eg, CompTIA A+, Microsoft Certified Desktop Support Technician) will be an advantage. Overview: We are seeking a Temporary IT Support Engineer to join our team and provide assistance in the machine migration of laptops and desktop PCs to different domains. This is a short-term position that will last until the end of the month, focusing on supporting the migration process while leveraging Level 1 desktop support experience. The successful candidate will play a crucial role in ensuring a smooth and efficient transition of IT assets. Role & Responsibilities: Assist in the migration of laptops and desktop PCs to different domains, ensuring a seamless transition with minimal disruption to end-users. Provide Level 1 desktop support, addressing common IT issues and troubleshooting hardware and software problems. Collaborate with the IT team to ensure all systems are correctly configured, and data is securely transferred during the migration process. Conduct pre-migration and post-migration checks to verify that all systems are functioning as expected. Assist end-users with questions, concerns, and issues related to the migration, offering guidance and support. Document all migration-related activities, issues, and resolutions for future reference. Ensure compliance with IT security policies and data protection regulations throughout the migration process. Report any technical challenges or roadblocks encountered during the migration to the IT team for further assistance. Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients' needs change.
Service Desk Manager - German Speaker - Permanent - Prague Robson Bale are looking for a German Speaking Service Desk Manager to come on board for a permanent opportunity in Prague. Permanent, Excellent salary Key Responsibilities: Lead and oversee the day-to-day operations of the service desk organization, including the enablement and coaching of service coordinators. Support the development and implementation of strategies to scale the service desk organization in line with the increasing volume of mandates and customer requirements. Collaborate with stakeholders to define service desk structure, processes, and service level agreements (SLAs) tailored to the needs of different customers. Manage and mentor a diverse, partly decentralized team of IT support technicians in multiple countries, fostering a culture of continuous improvement and process orientation. Monitor and manage performance metrics for the service desk organization, identifying areas for improvement and implementing corrective actions as necessary. Coordinate with other IT teams and departments to ensure seamless integration of service desk operations with broader IT service delivery. Stay up-to-date of emerging technologies and industry trends related to IT service desk and in IT service management, incorporating relevant innovations into service desk operations. Actively participate in hiring process of new team members and help evolve the evaluation and testing process for new hires Schedule shift rotations for different service desk services including 24/7 Requirements Proven experience in managing service desk operations, with a focus on structuring organizations for growth and scalability. Experience with leading a large 20+ shared service desk team Demonstrated ability to lead teams in a dynamic and fast-paced environment. Solid understanding of regulatory environments, eg in the pharmaceutical sector, to ensure compliance in IT service delivery. Strong understanding of IT service management principles and frameworks, with ITIL certification preferred. Excellent communication and stakeholder management skills, with fluency in English and German, Czech is a bonus. Experience with service desk tools and technologies for ticket management, service desk telephony and shift planning (eg ServiceDesk Plus, ServiceNow, Inopla). Proven track record of driving process improvements and delivering measurable results in service desk operations. Permanent, Excellent salary Service Desk Manager - German Speaker - Permanent - Prague
25/04/2024
Full time
Service Desk Manager - German Speaker - Permanent - Prague Robson Bale are looking for a German Speaking Service Desk Manager to come on board for a permanent opportunity in Prague. Permanent, Excellent salary Key Responsibilities: Lead and oversee the day-to-day operations of the service desk organization, including the enablement and coaching of service coordinators. Support the development and implementation of strategies to scale the service desk organization in line with the increasing volume of mandates and customer requirements. Collaborate with stakeholders to define service desk structure, processes, and service level agreements (SLAs) tailored to the needs of different customers. Manage and mentor a diverse, partly decentralized team of IT support technicians in multiple countries, fostering a culture of continuous improvement and process orientation. Monitor and manage performance metrics for the service desk organization, identifying areas for improvement and implementing corrective actions as necessary. Coordinate with other IT teams and departments to ensure seamless integration of service desk operations with broader IT service delivery. Stay up-to-date of emerging technologies and industry trends related to IT service desk and in IT service management, incorporating relevant innovations into service desk operations. Actively participate in hiring process of new team members and help evolve the evaluation and testing process for new hires Schedule shift rotations for different service desk services including 24/7 Requirements Proven experience in managing service desk operations, with a focus on structuring organizations for growth and scalability. Experience with leading a large 20+ shared service desk team Demonstrated ability to lead teams in a dynamic and fast-paced environment. Solid understanding of regulatory environments, eg in the pharmaceutical sector, to ensure compliance in IT service delivery. Strong understanding of IT service management principles and frameworks, with ITIL certification preferred. Excellent communication and stakeholder management skills, with fluency in English and German, Czech is a bonus. Experience with service desk tools and technologies for ticket management, service desk telephony and shift planning (eg ServiceDesk Plus, ServiceNow, Inopla). Proven track record of driving process improvements and delivering measurable results in service desk operations. Permanent, Excellent salary Service Desk Manager - German Speaker - Permanent - Prague
UX/UI Designer Staffordshire - Hybrid- Min. once per month on site Salary up to £40,000 + benefits I am representing a leading provider of fleet management software, developing innovative solutions and services for many businesses. In this UI/UX Developer role, you will work closely alongside a Product Manager to ensure outstanding UX and UI on a number of applications, including a mobile technician app, as well as playing a crucial role in the future of UI/UX in the organisation. This UX/UI Designer opportunity will allow you to create and shape numerous visual designs and deliver the best user experience for the business and it's clients. Key Responsibilities of the UX/UI Designer: Design of new products and features to be added to the range of software products Translate concepts into wireframes and prototypes using specialist tools Establish processes for the development of a UI/UX function Suggest changes to already existing products with the aim of improving user experience Key Requirements: Ideally 2-3 years of experience in a UI/UX designer role Strong problem solving skills and customer focused Understanding of Usability factors, Balsamiq and WinForms is beneficial Excellent written and verbal communication Happy to be part of a very small team, shaping the future of UI and UX within the organisation This is an opportunity to join a creative organisation playing a new and pivotal UI/UX Designer role, contributing to the future success of the company as they adopt a more product-led and Agile way of working. If this sounds like the right move for you, please apply and I will get in touch. This role is based out of an office in Staffordshire - you will need to attend a minimum of once per month, but you can go in more if you'd like!
25/04/2024
Full time
UX/UI Designer Staffordshire - Hybrid- Min. once per month on site Salary up to £40,000 + benefits I am representing a leading provider of fleet management software, developing innovative solutions and services for many businesses. In this UI/UX Developer role, you will work closely alongside a Product Manager to ensure outstanding UX and UI on a number of applications, including a mobile technician app, as well as playing a crucial role in the future of UI/UX in the organisation. This UX/UI Designer opportunity will allow you to create and shape numerous visual designs and deliver the best user experience for the business and it's clients. Key Responsibilities of the UX/UI Designer: Design of new products and features to be added to the range of software products Translate concepts into wireframes and prototypes using specialist tools Establish processes for the development of a UI/UX function Suggest changes to already existing products with the aim of improving user experience Key Requirements: Ideally 2-3 years of experience in a UI/UX designer role Strong problem solving skills and customer focused Understanding of Usability factors, Balsamiq and WinForms is beneficial Excellent written and verbal communication Happy to be part of a very small team, shaping the future of UI and UX within the organisation This is an opportunity to join a creative organisation playing a new and pivotal UI/UX Designer role, contributing to the future success of the company as they adopt a more product-led and Agile way of working. If this sounds like the right move for you, please apply and I will get in touch. This role is based out of an office in Staffordshire - you will need to attend a minimum of once per month, but you can go in more if you'd like!
NO SPONSORSHIP - NO CALLS FROM 3rd PARTIES PC TECHNICIAN Great soft skills because there is a lot of client interface Smarts & soft skills are everything Familiarity with SCCM is extremely helpful It's 100% desktop Start out at a six-month duration,but it can be renewed longer Project Tasks Image and configure end-user devices through MECM (SCCM) task sequence Deploy approved applications to endpoints through MECM Software Center Deliver and install endpoint devices and peripherals to end-user location Verify Workstation configuration and application functionality with end-user Troubleshoot any identified issues at the time of verification, or escalate to senior EUE team member Validate network printer installation Confirm presence of required mapped network drives Transfer local data where applicable Reclaim any replaced endpoint and peripherals to return to EUE inventory Communicate hardware deployment/reclaim with Asset Manager Skills Basic/Required Experience supporting Microsoft Windows 10 operating system Working knowledge of Microsoft 365 applications Ability to track and maintain hardware inventory (serial number/asset tag) to be communicated with Asset Manager Ability to lift equipment up to 30 lbs. (endpoint devices, peripherals) Preferred Experience supporting Microsoft Windows 11 operating system Experience with ServiceNow ITSM platform Experience with Microsoft Endpoint Configuration Manager (MECM) VACCINE REQUIRED Need a candidate to install and uninstall Software on 400 PC Laptops, desktops. All windows focused - 2-3 years experience
24/04/2024
Project-based
NO SPONSORSHIP - NO CALLS FROM 3rd PARTIES PC TECHNICIAN Great soft skills because there is a lot of client interface Smarts & soft skills are everything Familiarity with SCCM is extremely helpful It's 100% desktop Start out at a six-month duration,but it can be renewed longer Project Tasks Image and configure end-user devices through MECM (SCCM) task sequence Deploy approved applications to endpoints through MECM Software Center Deliver and install endpoint devices and peripherals to end-user location Verify Workstation configuration and application functionality with end-user Troubleshoot any identified issues at the time of verification, or escalate to senior EUE team member Validate network printer installation Confirm presence of required mapped network drives Transfer local data where applicable Reclaim any replaced endpoint and peripherals to return to EUE inventory Communicate hardware deployment/reclaim with Asset Manager Skills Basic/Required Experience supporting Microsoft Windows 10 operating system Working knowledge of Microsoft 365 applications Ability to track and maintain hardware inventory (serial number/asset tag) to be communicated with Asset Manager Ability to lift equipment up to 30 lbs. (endpoint devices, peripherals) Preferred Experience supporting Microsoft Windows 11 operating system Experience with ServiceNow ITSM platform Experience with Microsoft Endpoint Configuration Manager (MECM) VACCINE REQUIRED Need a candidate to install and uninstall Software on 400 PC Laptops, desktops. All windows focused - 2-3 years experience
*Role is onsite 5 days per week, we are unable to sponsor for this contract role* Prestigious Enterprise Company is currently seeking a Desktop SCCM Technician. Candidate will be responsible for the support, and on-going operation of the desktop and virtual desktop (SCCM) platforms. The position serves to drive change in technology and process to bring functionality, supportability, and security to the desktop infrastructure. Responsibilities: Provides support to staff. Documents common troubleshooting steps for first and second-level support teams. Performs routine and preventative system maintenance and implements changes to address production issues. Regularly participates in monthly off-hours maintenance windows. Qualifications: Bachelor's degree preferred. 3+ years of direct experience engineering desktop solutions in a large, global professional services firm. Additional experience supporting and administering desktop technologies including system patching, encryption, SCCM is preferred. Excellent written and verbal communication skills. Ability to clearly convey information to a broad audience. Technologies: Microsoft Systems Center Configuration Manager (SCCM), including: OS build deployments and task sequences. Microsoft Windows desktop management Basic Active Directory and Group Policy administration. Basic Windows OS security. Citrix virtual application and virtual desktop administration.
24/04/2024
Project-based
*Role is onsite 5 days per week, we are unable to sponsor for this contract role* Prestigious Enterprise Company is currently seeking a Desktop SCCM Technician. Candidate will be responsible for the support, and on-going operation of the desktop and virtual desktop (SCCM) platforms. The position serves to drive change in technology and process to bring functionality, supportability, and security to the desktop infrastructure. Responsibilities: Provides support to staff. Documents common troubleshooting steps for first and second-level support teams. Performs routine and preventative system maintenance and implements changes to address production issues. Regularly participates in monthly off-hours maintenance windows. Qualifications: Bachelor's degree preferred. 3+ years of direct experience engineering desktop solutions in a large, global professional services firm. Additional experience supporting and administering desktop technologies including system patching, encryption, SCCM is preferred. Excellent written and verbal communication skills. Ability to clearly convey information to a broad audience. Technologies: Microsoft Systems Center Configuration Manager (SCCM), including: OS build deployments and task sequences. Microsoft Windows desktop management Basic Active Directory and Group Policy administration. Basic Windows OS security. Citrix virtual application and virtual desktop administration.
Key purpose of the role You will perform IMAC's on PC's, Printers and Peripherals, and will perform incident investigation and resolution on PC's, Printer and Peripherals. You will perform scripted PC builds when required and will manage a multitude of similar duties throughout your time. Key tasks Perform IMAC's on PC's, Printers and Peripherals. Perform incident investigation and resolution on PC's, Printer and Peripherals. Scripted PC builds Experience Experience with general hardware. Background in Technical positions. Experience performing IMAC's on PC's, Printers and Peripherals. Experience performing incident investigation and resolution on PC's, Printer and Peripherals. Attributes/Personal Characteristics Desire to deliver and achieve excellent service. The ability to work within a team and alone. Positive and enthusiastic. The ability to stay calm under pressure Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Key purpose of the role You will perform IMAC's on PC's, Printers and Peripherals, and will perform incident investigation and resolution on PC's, Printer and Peripherals. You will perform scripted PC builds when required and will manage a multitude of similar duties throughout your time. Key tasks Perform IMAC's on PC's, Printers and Peripherals. Perform incident investigation and resolution on PC's, Printer and Peripherals. Scripted PC builds Experience Experience with general hardware. Background in Technical positions. Experience performing IMAC's on PC's, Printers and Peripherals. Experience performing incident investigation and resolution on PC's, Printer and Peripherals. Attributes/Personal Characteristics Desire to deliver and achieve excellent service. The ability to work within a team and alone. Positive and enthusiastic. The ability to stay calm under pressure Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company A well established organisation based in Carmarthenshire. A family-friendly company that provides entertainment and luxury for guests. Your new role You will be responsible for providing advanced technical support and problem-solving within the organisation. While there is no typical day-to-day routine, your primary focus will be on IT Support and Network Support covering the site of 550 acres. Troubleshoot and repair complex technical issues related to specialised equipment. Provide support for the whole site and be on call for IT Support. Lead and mentor junior technicians, providing training and guidance. Ensure seamless IT support and network services What you'll need to succeed Proficiency in Active Directory and M365 Suite: A solid understanding of Active Directory administration, user management, and group policies Familiarity with Microsoft 365 applications, including Exchange Online, SharePoint, and Teams. Knowledge of Azure (Desirable): While not mandatory, experience with Microsoft Azure services can be a valuable asset. Understanding Azure AD, virtual machines, and cloud infrastructure will enhance your capabilities. Experience with Mobile Device Management (MDM): Managing mobile devices (iOS, Android) within an organisation is crucial. Familiarity with MDM tools such as Intune. Service Desk Software Proficiency (Useful): Having worked with service desk or ticketing systems helps streamline IT support processes. Knowledge of tools like ServiceNow or Jira can be advantageous What you'll get in return A great family friendly organisation, provide great benefits such as: - Staff Discount - Free access to all on site facilities - Employee Reward points - Flexible work options What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Your new company A well established organisation based in Carmarthenshire. A family-friendly company that provides entertainment and luxury for guests. Your new role You will be responsible for providing advanced technical support and problem-solving within the organisation. While there is no typical day-to-day routine, your primary focus will be on IT Support and Network Support covering the site of 550 acres. Troubleshoot and repair complex technical issues related to specialised equipment. Provide support for the whole site and be on call for IT Support. Lead and mentor junior technicians, providing training and guidance. Ensure seamless IT support and network services What you'll need to succeed Proficiency in Active Directory and M365 Suite: A solid understanding of Active Directory administration, user management, and group policies Familiarity with Microsoft 365 applications, including Exchange Online, SharePoint, and Teams. Knowledge of Azure (Desirable): While not mandatory, experience with Microsoft Azure services can be a valuable asset. Understanding Azure AD, virtual machines, and cloud infrastructure will enhance your capabilities. Experience with Mobile Device Management (MDM): Managing mobile devices (iOS, Android) within an organisation is crucial. Familiarity with MDM tools such as Intune. Service Desk Software Proficiency (Useful): Having worked with service desk or ticketing systems helps streamline IT support processes. Knowledge of tools like ServiceNow or Jira can be advantageous What you'll get in return A great family friendly organisation, provide great benefits such as: - Staff Discount - Free access to all on site facilities - Employee Reward points - Flexible work options What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Lead AV Engineer We're seeking a proactive AV Engineer to join a engaging team and ensure seamless on-site installations and client satisfaction. If you're passionate about delivering top-quality service and have a knack for technical intricacies, this role is for you. Key Responsibilities: Execute on-site installations, ensuring impeccable integration of Company-deployed equipment and other manufacturer products when necessary. Perform comprehensive commissioning of all equipment at client sites. Conduct client training sessions to ensure smooth operation and understanding of installed systems. Duties: Oversee on-site installations to ensure they meet the highest quality standards and exceed client expectations. Manage tasks on-site, coordinating with the Project Manager to ensure timely completion of projects. Adhere to quality control procedures during equipment testing, delivery, installation, and commissioning. Develop a deep understanding of deployed systems and client environments to facilitate efficient site visits. Verify equipment against delivery notes and conduct commissioning tests to ensure proper functionality. Provide user training sessions as needed. Offer technical support services, including helpdesk assistance and on-site troubleshooting. Maintain strict adherence to safety protocols and best practices. Stay updated on the Company's solutions and services portfolio. Obtain relevant qualifications and certifications required by the Company, including health and safety certifications, AVIXA CTS, and manufacturer product certifications. Assist the sales team with technical advice and activities. Perform additional duties as directed by management. This is an excellent opportunity for a positive engaging Audio Visual Engineer who is seeking skill and role development. If you're ready to contribute to a dynamic team and play a crucial role in ensuring client satisfaction, apply now to join our team as an Installation and Commissioning Technician
23/04/2024
Full time
Lead AV Engineer We're seeking a proactive AV Engineer to join a engaging team and ensure seamless on-site installations and client satisfaction. If you're passionate about delivering top-quality service and have a knack for technical intricacies, this role is for you. Key Responsibilities: Execute on-site installations, ensuring impeccable integration of Company-deployed equipment and other manufacturer products when necessary. Perform comprehensive commissioning of all equipment at client sites. Conduct client training sessions to ensure smooth operation and understanding of installed systems. Duties: Oversee on-site installations to ensure they meet the highest quality standards and exceed client expectations. Manage tasks on-site, coordinating with the Project Manager to ensure timely completion of projects. Adhere to quality control procedures during equipment testing, delivery, installation, and commissioning. Develop a deep understanding of deployed systems and client environments to facilitate efficient site visits. Verify equipment against delivery notes and conduct commissioning tests to ensure proper functionality. Provide user training sessions as needed. Offer technical support services, including helpdesk assistance and on-site troubleshooting. Maintain strict adherence to safety protocols and best practices. Stay updated on the Company's solutions and services portfolio. Obtain relevant qualifications and certifications required by the Company, including health and safety certifications, AVIXA CTS, and manufacturer product certifications. Assist the sales team with technical advice and activities. Perform additional duties as directed by management. This is an excellent opportunity for a positive engaging Audio Visual Engineer who is seeking skill and role development. If you're ready to contribute to a dynamic team and play a crucial role in ensuring client satisfaction, apply now to join our team as an Installation and Commissioning Technician
Calling all BMS Engineer roles, based in London! (Looking for both a Service and/or Commissioning engineer) BMS Engineer Responsibilities: Testing and Commissioning: Conducting system tests, troubleshooting issues, and commissioning BMS systems to ensure proper functionality and performance. Maintenance and Upgrades: Performing regular maintenance, upgrades, and modifications to existing systems to improve efficiency and address issues. Documentation: Creating and maintaining documentation such as system diagrams, user manuals, and technical specifications. Collaboration: Working closely with other engineers, technicians, and stakeholders to ensure seamless integration of BMS with other building systems. Skills and Qualifications: Experience with building automation systems, BMS software, and control system design. Strong problem-solving skills and the ability to troubleshoot complex systems. Familiarity with HVAC, lighting, security, and other building systems. Attention to detail and ability to work independently and in a team. Certifications: Manufacturer-specific certifications for BMS systems (eg, Trend, Tridium, Siemens, Johnson Controls, Schneider). PACKAGE: £45,000 - £55,000 Company car/Allowance Pension Contribution
23/04/2024
Full time
Calling all BMS Engineer roles, based in London! (Looking for both a Service and/or Commissioning engineer) BMS Engineer Responsibilities: Testing and Commissioning: Conducting system tests, troubleshooting issues, and commissioning BMS systems to ensure proper functionality and performance. Maintenance and Upgrades: Performing regular maintenance, upgrades, and modifications to existing systems to improve efficiency and address issues. Documentation: Creating and maintaining documentation such as system diagrams, user manuals, and technical specifications. Collaboration: Working closely with other engineers, technicians, and stakeholders to ensure seamless integration of BMS with other building systems. Skills and Qualifications: Experience with building automation systems, BMS software, and control system design. Strong problem-solving skills and the ability to troubleshoot complex systems. Familiarity with HVAC, lighting, security, and other building systems. Attention to detail and ability to work independently and in a team. Certifications: Manufacturer-specific certifications for BMS systems (eg, Trend, Tridium, Siemens, Johnson Controls, Schneider). PACKAGE: £45,000 - £55,000 Company car/Allowance Pension Contribution
3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth - office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This opportunity is ideal for a 2nd line technician looking to move into 3rd line, or an established 3rd line/infrastructure technician. This is a fully office-based role in Hampshire (commutable from Southampton, Fareham, Portsmouth) which will involve some travel to customer sites. A company pool car is available for site visits. Therefore, applicants must have a full-valid UK drivers license. In this role, you will be joining a technical and lively bunch! You can expect regular socials, as well as in-house and external training for personal and career development. Key Responsibilities: Manage helpdesk resolutions efficiently at 3rd Line level Install, configure, and troubleshoot infrastructure hardware and virtual environments. Threat detection and prevention Continuously monitor and optimize system performance and security. Develop and update technical documentation. Contribute to project planning and implementation. Requirements: Minimum of 5 years' experience in IT support roles - preferable Outsources/Managed services. Experienced across project work Strong proficiency in 3rd line networking concepts and security protocols. Preferably experienced with WatchGuard Firewalls. Exceptional problem-solving skills with effective communication abilities. Excellent verbal and written communication skills. Please apply to this advert or email your CV direct to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth - office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This opportunity is ideal for a 2nd line technician looking to move into 3rd line, or an established 3rd line/infrastructure technician. This is a fully office-based role in Hampshire (commutable from Southampton, Fareham, Portsmouth) which will involve some travel to customer sites. A company pool car is available for site visits. Therefore, applicants must have a full-valid UK drivers license. In this role, you will be joining a technical and lively bunch! You can expect regular socials, as well as in-house and external training for personal and career development. Key Responsibilities: Manage helpdesk resolutions efficiently at 3rd Line level Install, configure, and troubleshoot infrastructure hardware and virtual environments. Threat detection and prevention Continuously monitor and optimize system performance and security. Develop and update technical documentation. Contribute to project planning and implementation. Requirements: Minimum of 5 years' experience in IT support roles - preferable Outsources/Managed services. Experienced across project work Strong proficiency in 3rd line networking concepts and security protocols. Preferably experienced with WatchGuard Firewalls. Exceptional problem-solving skills with effective communication abilities. Excellent verbal and written communication skills. Please apply to this advert or email your CV direct to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Vehicle Body Repair Technician Bracknell Reports to: Department Manager, Service Manager, Assistant Service Manager Job Purpose: Repair and maintain commercial fleet vehicles to manufacturer specifications and VOSA regulations. Work as part of a team in the vehicle workshop assisting with repairs and maintenance. Key Responsibilities: Perform repairs on commercial vans, trucks and trailers Ensure vehicles are maintained to a safe and legal standard Carry out quality repairs in a cost effective manner Maintain clean, tidy and safe workshop Keep up to date with industry changes Complete all documentation accurately Requirements: Qualification in Vehicle Body Repair Full UK driving license Experience repairing commercial vehicles Knowledge of commercial vehicle legislation Good communication and teamwork skills Benefits: Unique employee-ownership business model Opportunities for development and training Commercial vehicle maintenance experience The role suits someone with experience in commercial vehicle repairs, knowledge of vehicle
23/04/2024
Full time
Vehicle Body Repair Technician Bracknell Reports to: Department Manager, Service Manager, Assistant Service Manager Job Purpose: Repair and maintain commercial fleet vehicles to manufacturer specifications and VOSA regulations. Work as part of a team in the vehicle workshop assisting with repairs and maintenance. Key Responsibilities: Perform repairs on commercial vans, trucks and trailers Ensure vehicles are maintained to a safe and legal standard Carry out quality repairs in a cost effective manner Maintain clean, tidy and safe workshop Keep up to date with industry changes Complete all documentation accurately Requirements: Qualification in Vehicle Body Repair Full UK driving license Experience repairing commercial vehicles Knowledge of commercial vehicle legislation Good communication and teamwork skills Benefits: Unique employee-ownership business model Opportunities for development and training Commercial vehicle maintenance experience The role suits someone with experience in commercial vehicle repairs, knowledge of vehicle
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
23/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Infoplus Technologies UK Ltd
Stafford, Staffordshire
Experience: 6 -12 years Tools: AutoCAD, Revit, Navisworks Domain: HVDC/Substation/FACTS Responsibilities: Responsible for the design of the plant layout of HVDC and FACTS system considering customer specification, country-specific standards and EHS requirements Technical lead of an interdisciplinary project team including all stakeholders involved in the design processes. Responsible for the design of the overall plant layout in 3D considering BIM methodologies Technical negotiations with customers, engineering services and suppliers as well as contact person for the construction sites, preferably on site Cost calculation, scheduling, and design of the whole primary engineering for HVDC & FACTS systems, including electromagnetic calculations, studies (noise emissions, earthing, lightning protection) and material specifications Qualification: Knowledge in the field of standards for the design of power systems with a.c. voltages > 1 kV and d.c. voltage >1,5 kV as well as in 3D construction with Autodesk products (AutoCAD, Inventor, Navisworks) Completed university degree in electrical or mechanical engineering or comparable fields, alternatively completed training as a technician with correspondingly relevant professional experience Long-term experience in execution of large-scale plants as well as experience in project management (cost, quality, time) Basic knowledge of power systems and high-voltage technology
22/04/2024
Project-based
Experience: 6 -12 years Tools: AutoCAD, Revit, Navisworks Domain: HVDC/Substation/FACTS Responsibilities: Responsible for the design of the plant layout of HVDC and FACTS system considering customer specification, country-specific standards and EHS requirements Technical lead of an interdisciplinary project team including all stakeholders involved in the design processes. Responsible for the design of the overall plant layout in 3D considering BIM methodologies Technical negotiations with customers, engineering services and suppliers as well as contact person for the construction sites, preferably on site Cost calculation, scheduling, and design of the whole primary engineering for HVDC & FACTS systems, including electromagnetic calculations, studies (noise emissions, earthing, lightning protection) and material specifications Qualification: Knowledge in the field of standards for the design of power systems with a.c. voltages > 1 kV and d.c. voltage >1,5 kV as well as in 3D construction with Autodesk products (AutoCAD, Inventor, Navisworks) Completed university degree in electrical or mechanical engineering or comparable fields, alternatively completed training as a technician with correspondingly relevant professional experience Long-term experience in execution of large-scale plants as well as experience in project management (cost, quality, time) Basic knowledge of power systems and high-voltage technology