Network Security Consultant £500 per day (Umbrella only) 12-month contract Reading, Hybrid Description The Network Security Consultant will provide delivery leadership within the Professional Services consultancy team primarily aligned to clients in the USA region. This client-facing role includes the following responsibilities: Delivery Act as a technical lead in delivery of projects acting as a network security SME, ensuring that solutions remain in scope and are aligned to agreed business requirements, appropriate delivery methodologies are followed, and that effective governance is applied. Delivery of smaller stand-alone projects as required. Provide support and guidance to consultants working on other Network Security projects. Provide peer reviews of HLD, LLD and other project documentation as required. Work with internal and external stakeholders to understand business requirements and prepare appropriate technical solution designs at both high and low levels. General Maintain day to day records of project work to allow accurate billing and reporting of consultancy time. Maintain effective network of business contacts within Verizon and their partner community. Maintain and grow their own knowledge to ensure this maintains fully relevant to the network security services practice and its clients. Have strong presentation and written/verbal communications skills at multiple levels of an organization. Have a minimum of 5+ years of network security consulting, design, and delivery experience. As a Network Security Consultant, you will bring - Technical expertise with very strong skills in most of the technologies below: Firewalls: Checkpoint, Juniper, Palo Alto, Cisco ASA/FTD, Fortinet. Proxy Services: Bluecoat (forward/reverse Proxy), Zscaler. Load Balancers: F5 (LTM/GTM); IDP/IPS: FirePower/Sourcefire IPS/IDS, McAfee Identity & Access Management: Cisco ISE, Aruba Clearpass policy manager. Routing & Switching: (CCNP/CCNA level), and good knowledge of SD-WAN deployments. G OOD understanding of key technologies such as: VRF, dynamic routing (EIGRP/BGP/OSPF), MPLS, DMVPN, GRE, IPSec VPN Remote Access VPN: GlobalProtect, Pulse Secure, Cisco AnyConnect. Knowledge of Cloud deployments (Azure/AWS/GCP). Experience with building, maintaining, reviewing all configurations/settings/policies on chosen technologies. Experience of multi-vendor, managed outsourcing environments. Experience working with operational environments following ITIL frameworks. Excellent documentation and presentation skills. Excellent troubleshooting skills (technical and non-technical). Ability to review processes and procedures - and improve them, Experience participating in network & system security projects to provide: Business requirements analysis and support for Solutions Architects. Production of detailed infrastructure designs including physical and virtual aspects of security components, Migration of complex Legacy infrastructures to new managed security services platforms. Understanding and demonstrable experience working in an Agile environment and actively participating in a Scrum team. Experience using Jira to help define user stories, tasks, and associated estimates. It is likely that you will have gained some of the following professional qualifications: CCNA/CCNP (Enterprise/Security/Data Center); CISSP or equivalent. Palo Alto (PCNSA/PCNSE). Checkpoint (CCSA/CCSE). Fortinet (NSE) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
16/05/2024
Project-based
Network Security Consultant £500 per day (Umbrella only) 12-month contract Reading, Hybrid Description The Network Security Consultant will provide delivery leadership within the Professional Services consultancy team primarily aligned to clients in the USA region. This client-facing role includes the following responsibilities: Delivery Act as a technical lead in delivery of projects acting as a network security SME, ensuring that solutions remain in scope and are aligned to agreed business requirements, appropriate delivery methodologies are followed, and that effective governance is applied. Delivery of smaller stand-alone projects as required. Provide support and guidance to consultants working on other Network Security projects. Provide peer reviews of HLD, LLD and other project documentation as required. Work with internal and external stakeholders to understand business requirements and prepare appropriate technical solution designs at both high and low levels. General Maintain day to day records of project work to allow accurate billing and reporting of consultancy time. Maintain effective network of business contacts within Verizon and their partner community. Maintain and grow their own knowledge to ensure this maintains fully relevant to the network security services practice and its clients. Have strong presentation and written/verbal communications skills at multiple levels of an organization. Have a minimum of 5+ years of network security consulting, design, and delivery experience. As a Network Security Consultant, you will bring - Technical expertise with very strong skills in most of the technologies below: Firewalls: Checkpoint, Juniper, Palo Alto, Cisco ASA/FTD, Fortinet. Proxy Services: Bluecoat (forward/reverse Proxy), Zscaler. Load Balancers: F5 (LTM/GTM); IDP/IPS: FirePower/Sourcefire IPS/IDS, McAfee Identity & Access Management: Cisco ISE, Aruba Clearpass policy manager. Routing & Switching: (CCNP/CCNA level), and good knowledge of SD-WAN deployments. G OOD understanding of key technologies such as: VRF, dynamic routing (EIGRP/BGP/OSPF), MPLS, DMVPN, GRE, IPSec VPN Remote Access VPN: GlobalProtect, Pulse Secure, Cisco AnyConnect. Knowledge of Cloud deployments (Azure/AWS/GCP). Experience with building, maintaining, reviewing all configurations/settings/policies on chosen technologies. Experience of multi-vendor, managed outsourcing environments. Experience working with operational environments following ITIL frameworks. Excellent documentation and presentation skills. Excellent troubleshooting skills (technical and non-technical). Ability to review processes and procedures - and improve them, Experience participating in network & system security projects to provide: Business requirements analysis and support for Solutions Architects. Production of detailed infrastructure designs including physical and virtual aspects of security components, Migration of complex Legacy infrastructures to new managed security services platforms. Understanding and demonstrable experience working in an Agile environment and actively participating in a Scrum team. Experience using Jira to help define user stories, tasks, and associated estimates. It is likely that you will have gained some of the following professional qualifications: CCNA/CCNP (Enterprise/Security/Data Center); CISSP or equivalent. Palo Alto (PCNSA/PCNSE). Checkpoint (CCSA/CCSE). Fortinet (NSE) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Business Analyst - Sales & Marketing - Hull or Leeds (hybrid) - up to £45k per annum Our industry leading client is looking for a Business Analyst to work out of their Hull or Leeds office (hybrid - 3 days onsite, 2 days WFH) for a permanent role, paying up to £45k. The role sits within the Platforms team, in the Digital Services Department, liaising with key business stakeholders, and will play a key part in the delivery of new enhancements & functionality as well as supporting and maintaining the current core business platforms predominantly within the Salesforce environment. Experiences: A minimum of two years' experience working with Commercial IT Platforms with proficient knowledge of Sales & Marketing and the processes within. A minimum of two years' experience in a business analyst role or relevant. Experience in delivering end-to-end solutions from requirement gathering, deployment and training & support. Key Skills: Essentials: Experience working with commercial functions (Sales & Marketing) Expert in Business Analytical methodology and associated processes Good knowledge of Commercial IT Systems Good Customer-facing & Communication skills. Efficient in MS Office Working Flexibility Experience working in a team-oriented, collaborative environment Desirables: Experience in Salesforce Sales Cloud and Marketing Cloud Previous experience with a CRM type' Systems/Platforms (SAP, Salesforce, Dynamics) If interested, please send across your latest CV for consideration. Business Analyst - Sales & Marketing - Hull or Leeds (hybrid) - up to £45k per annum
16/05/2024
Full time
Business Analyst - Sales & Marketing - Hull or Leeds (hybrid) - up to £45k per annum Our industry leading client is looking for a Business Analyst to work out of their Hull or Leeds office (hybrid - 3 days onsite, 2 days WFH) for a permanent role, paying up to £45k. The role sits within the Platforms team, in the Digital Services Department, liaising with key business stakeholders, and will play a key part in the delivery of new enhancements & functionality as well as supporting and maintaining the current core business platforms predominantly within the Salesforce environment. Experiences: A minimum of two years' experience working with Commercial IT Platforms with proficient knowledge of Sales & Marketing and the processes within. A minimum of two years' experience in a business analyst role or relevant. Experience in delivering end-to-end solutions from requirement gathering, deployment and training & support. Key Skills: Essentials: Experience working with commercial functions (Sales & Marketing) Expert in Business Analytical methodology and associated processes Good knowledge of Commercial IT Systems Good Customer-facing & Communication skills. Efficient in MS Office Working Flexibility Experience working in a team-oriented, collaborative environment Desirables: Experience in Salesforce Sales Cloud and Marketing Cloud Previous experience with a CRM type' Systems/Platforms (SAP, Salesforce, Dynamics) If interested, please send across your latest CV for consideration. Business Analyst - Sales & Marketing - Hull or Leeds (hybrid) - up to £45k per annum
Role: Service Design Lead Type: Contract Length: 6 months Location: Lisbon Day Rate: €250 - €450 I am currently working in partnership with a global life sciences client who are embarking on an exciting initiative to elevate their employee experience, knowledge access and support mechanisms. As a priority, I am seeking an experienced Service Design Lead based in Lisbon, Portugal who will play a pivotal role in identifying and rectifying workflow challenges by leading the design and delivery of new cutting-edge services. Roles and Responsibilities Analyse pain points in stakeholder's current workflows and knowledge access processes. Translate these identified pain points into actionable solutions and designs. Gather minimum service requirements from relevant stakeholders. Identify a backlog of new opportunities to add value to the enterprise service. Develop service strategies and design workflows that are aligned to employee needs and business objectives. Provide support and guidance to different teams on best practices and service design principles. Essential Requirements Experienced Service Design professional with a background in addressing pain points in employee workflows and leading service design projects within a complex environment. Thorough understanding of service design tools, techniques, and methodologies. Strong analysis skills, with the ability to translate employee pain points into service solutions that support an efficient workflow. Excellent stakeholder management and communication skills.
16/05/2024
Project-based
Role: Service Design Lead Type: Contract Length: 6 months Location: Lisbon Day Rate: €250 - €450 I am currently working in partnership with a global life sciences client who are embarking on an exciting initiative to elevate their employee experience, knowledge access and support mechanisms. As a priority, I am seeking an experienced Service Design Lead based in Lisbon, Portugal who will play a pivotal role in identifying and rectifying workflow challenges by leading the design and delivery of new cutting-edge services. Roles and Responsibilities Analyse pain points in stakeholder's current workflows and knowledge access processes. Translate these identified pain points into actionable solutions and designs. Gather minimum service requirements from relevant stakeholders. Identify a backlog of new opportunities to add value to the enterprise service. Develop service strategies and design workflows that are aligned to employee needs and business objectives. Provide support and guidance to different teams on best practices and service design principles. Essential Requirements Experienced Service Design professional with a background in addressing pain points in employee workflows and leading service design projects within a complex environment. Thorough understanding of service design tools, techniques, and methodologies. Strong analysis skills, with the ability to translate employee pain points into service solutions that support an efficient workflow. Excellent stakeholder management and communication skills.
Job Description: As a Developer, you will contribute to the transformation of banking systems by designing, developing, and implementing innovative solutions. Your expertise in leading development efforts, planning and executing Proof of Concepts (PoCs), and delivering Minimum Viable Products (MVPs) will be essential for achieving project success. Key Responsibilities: Software Development: Write high-quality, maintainable code using languages such as Python and SQL Establish data tools like Snowflake and Azure Data Lake Services (ADLS) Gen 2 Utilize Power BI, Tableau, or similar tools to design and create interactive and visually appealing dashboards and reports. Work closely with UI/UX Designers to integrate visualizations seamlessly into web applications or other platforms Collaborate with cross-functional teams to build and enhance banking applications. Proof of Concepts (PoCs) and MVPs: Plan, design, and execute PoCs to validate new technologies, frameworks, or solutions. Drive the development of MVPs, ensuring timely delivery and alignment with business goals. Azure and Data Engineering: Leverage your Azure expertise to design and implement cloud-based solutions. Collaborate with data engineers to build robust data pipelines and ensure data quality. FAME (Financial Analysis Made Easy): Familiarity with financial systems, including FAME, will be advantageous. Use your knowledge to enhance banking processes and systems. Agile Methodologies: Apply agile practices such as DevOps (including CI/CD), Test-Driven Development, and Infrastructure as Code. Work in collaborative environments using Scrum or Kanban. Qualifications: Bachelor's degree in computer science, Information Technology, or related field. 10+ years of overall IT experience, with 2-4 years of hands-on experience in Azure. Strong programming skills in one or more languages. Proficiency in at least one data visualization tool, such as Power BI, Tableau, or similar. Knowledge of database management systems (DBMS) and proficiency in SQL Server or similar platforms. Experience with JavaScript, HTML, CSS, and Front End development frameworks would be a plus. Understanding of architectural patterns (eg, microservices), containers, and event-driven architecture.
16/05/2024
Full time
Job Description: As a Developer, you will contribute to the transformation of banking systems by designing, developing, and implementing innovative solutions. Your expertise in leading development efforts, planning and executing Proof of Concepts (PoCs), and delivering Minimum Viable Products (MVPs) will be essential for achieving project success. Key Responsibilities: Software Development: Write high-quality, maintainable code using languages such as Python and SQL Establish data tools like Snowflake and Azure Data Lake Services (ADLS) Gen 2 Utilize Power BI, Tableau, or similar tools to design and create interactive and visually appealing dashboards and reports. Work closely with UI/UX Designers to integrate visualizations seamlessly into web applications or other platforms Collaborate with cross-functional teams to build and enhance banking applications. Proof of Concepts (PoCs) and MVPs: Plan, design, and execute PoCs to validate new technologies, frameworks, or solutions. Drive the development of MVPs, ensuring timely delivery and alignment with business goals. Azure and Data Engineering: Leverage your Azure expertise to design and implement cloud-based solutions. Collaborate with data engineers to build robust data pipelines and ensure data quality. FAME (Financial Analysis Made Easy): Familiarity with financial systems, including FAME, will be advantageous. Use your knowledge to enhance banking processes and systems. Agile Methodologies: Apply agile practices such as DevOps (including CI/CD), Test-Driven Development, and Infrastructure as Code. Work in collaborative environments using Scrum or Kanban. Qualifications: Bachelor's degree in computer science, Information Technology, or related field. 10+ years of overall IT experience, with 2-4 years of hands-on experience in Azure. Strong programming skills in one or more languages. Proficiency in at least one data visualization tool, such as Power BI, Tableau, or similar. Knowledge of database management systems (DBMS) and proficiency in SQL Server or similar platforms. Experience with JavaScript, HTML, CSS, and Front End development frameworks would be a plus. Understanding of architectural patterns (eg, microservices), containers, and event-driven architecture.
Software/Application Support, Leading Software/Application Support, C#.NET, SQL, Application Support, AWS, Production issues and fixes, technical documentation, hybrid role 3 days a week in Sevenoaks based office, must be able to drive and own vehicle to get on site. *3 days a week in the office is required as well as being able to drive on site* An exciting financial services firm are looking for a senior level software (application) Support C# Developer/Engineer to work within a C#.NET environment. Any AWS would be highly desirable. The role will involve: Leading support of software predominately written in C#, T-SQL and web languages. Investigating production issues and implementing fixes where necessary. Developing software changes in response to urgent business needs. Evaluating emerging technologies, frameworks, third party libraries and API's. Building and maintaining application monitoring and logging solutions. Enhancing solutions to make the business more efficient. Writing and updating technical documentation. Technical skills Full stack development of production software using C# and .NET. Strong SQL knowledge Worked with application/network monitoring/logging software like PRTG, SQL Monitor, SEQ etc. Experience in delivering an application support service using helpdesk software eg Zendesk. Understanding of web languages (HTML, CSS, etc.) Worked with a source control system. Software/Application Support, Leading Software/Application Support, C#.NET, SQL, Application Support, AWS, Production issues and fixes, technical documentation, hybrid role 3 days a week in Sevenoaks based office, must be able to drive and own vehicle to get on site.
16/05/2024
Full time
Software/Application Support, Leading Software/Application Support, C#.NET, SQL, Application Support, AWS, Production issues and fixes, technical documentation, hybrid role 3 days a week in Sevenoaks based office, must be able to drive and own vehicle to get on site. *3 days a week in the office is required as well as being able to drive on site* An exciting financial services firm are looking for a senior level software (application) Support C# Developer/Engineer to work within a C#.NET environment. Any AWS would be highly desirable. The role will involve: Leading support of software predominately written in C#, T-SQL and web languages. Investigating production issues and implementing fixes where necessary. Developing software changes in response to urgent business needs. Evaluating emerging technologies, frameworks, third party libraries and API's. Building and maintaining application monitoring and logging solutions. Enhancing solutions to make the business more efficient. Writing and updating technical documentation. Technical skills Full stack development of production software using C# and .NET. Strong SQL knowledge Worked with application/network monitoring/logging software like PRTG, SQL Monitor, SEQ etc. Experience in delivering an application support service using helpdesk software eg Zendesk. Understanding of web languages (HTML, CSS, etc.) Worked with a source control system. Software/Application Support, Leading Software/Application Support, C#.NET, SQL, Application Support, AWS, Production issues and fixes, technical documentation, hybrid role 3 days a week in Sevenoaks based office, must be able to drive and own vehicle to get on site.
Robert Walters is working in partnership with a national market leading business. They specialise in distribution, construction and building materials. With a long-standing history, they employ over 16,000 employees with an enterprise technology estate to support their business services. Due to continued growth, they are keen to appoint an Information Security Cloud Analyst, based out of the Northampton offices with a hybrid working model paying as salary up to £55,000 plus benefits. As an experienced Information Security Cloud Analyst, you will hold responsibility for maintaining and improving all security operational procedures. In addition to processes, technical controls, monitoring, detecting and responding to security threats. You will carryout threat intelligence and the management of security testing in order to reduce operation InfoSec risks. Information Security Cloud Analyst - Duties Config/Scheduling of vulnerability scans within vulnerability management programme Monitor/Prioritise/Remediation of identified vulnerabilities Organise penetration tests with 3rd party providers and remediate vulnerabilities on risk basis Investigate and resolution of InfoSec incidents, requests and investigations Ensure communication of incidents between SOC and technical support teams Support the ISI process for major cyber incidents SecOps reporting Searching/Identification/Resolution of IOCs and IOBs Enforce secure configurations and polices for on prem infrastructure Multi cloud platforms - AWS, GCP The permanent opportunity for an Information Security Cloud Analyst, will pay up to £55,000 plus benefits and offer a hybrid working model from their Northampton offices. This is an opportunity to join a market leading business that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
16/05/2024
Full time
Robert Walters is working in partnership with a national market leading business. They specialise in distribution, construction and building materials. With a long-standing history, they employ over 16,000 employees with an enterprise technology estate to support their business services. Due to continued growth, they are keen to appoint an Information Security Cloud Analyst, based out of the Northampton offices with a hybrid working model paying as salary up to £55,000 plus benefits. As an experienced Information Security Cloud Analyst, you will hold responsibility for maintaining and improving all security operational procedures. In addition to processes, technical controls, monitoring, detecting and responding to security threats. You will carryout threat intelligence and the management of security testing in order to reduce operation InfoSec risks. Information Security Cloud Analyst - Duties Config/Scheduling of vulnerability scans within vulnerability management programme Monitor/Prioritise/Remediation of identified vulnerabilities Organise penetration tests with 3rd party providers and remediate vulnerabilities on risk basis Investigate and resolution of InfoSec incidents, requests and investigations Ensure communication of incidents between SOC and technical support teams Support the ISI process for major cyber incidents SecOps reporting Searching/Identification/Resolution of IOCs and IOBs Enforce secure configurations and polices for on prem infrastructure Multi cloud platforms - AWS, GCP The permanent opportunity for an Information Security Cloud Analyst, will pay up to £55,000 plus benefits and offer a hybrid working model from their Northampton offices. This is an opportunity to join a market leading business that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Enterprise Architect (Airline, Aviation, Travel) Business driven Enterprise Architect with solid Airline Industry experience to work closely with CxO's within the airline industry. Leading discussions, workshops and interviews in shaping the customer's technology strategy; ability to demonstrate expertise in working with one or more of the following; Passenger Service Systems (PSS), Booking and Reservations platforms, Order Management systems as well as exposure to IATA standards in New Distribution Capabilities (NDC) and ONE Order. Experience: A breadth of experience working within the Airline industry in a technology advisory capacity Solid Enterprise, Solutions and Integration architecture within Aviation/Airlines Experience with one or more of the following; Passenger Service Systems (PSS), Booking and Reservations platforms, Offer and Order Management systems, GDS, NDC, One Order Agile development working experience; working with lean and continuous improvement teams as well as remote and distributed teams. Consultative relationship building and technical leadership at a CX level Solutions driven way of thinking with the ability to do business case work with incomplete information in ambiguous environments. The Enterprise Architect will be a Senior Managing Consultant and required to be on site in London 2 times/week with the customers being predominantly UK based, base salary of £100- £150K
16/05/2024
Full time
Enterprise Architect (Airline, Aviation, Travel) Business driven Enterprise Architect with solid Airline Industry experience to work closely with CxO's within the airline industry. Leading discussions, workshops and interviews in shaping the customer's technology strategy; ability to demonstrate expertise in working with one or more of the following; Passenger Service Systems (PSS), Booking and Reservations platforms, Order Management systems as well as exposure to IATA standards in New Distribution Capabilities (NDC) and ONE Order. Experience: A breadth of experience working within the Airline industry in a technology advisory capacity Solid Enterprise, Solutions and Integration architecture within Aviation/Airlines Experience with one or more of the following; Passenger Service Systems (PSS), Booking and Reservations platforms, Offer and Order Management systems, GDS, NDC, One Order Agile development working experience; working with lean and continuous improvement teams as well as remote and distributed teams. Consultative relationship building and technical leadership at a CX level Solutions driven way of thinking with the ability to do business case work with incomplete information in ambiguous environments. The Enterprise Architect will be a Senior Managing Consultant and required to be on site in London 2 times/week with the customers being predominantly UK based, base salary of £100- £150K
We are recruiting for a Global leading IT service provider on contract based in our clients offices in DERBY who require an SC Cleared IT Engineer. ONLY APPLY IF YOU HOLD CURRENT SC CLEARANCE Responsibilities: Perform IMAC's on PC's, Printers and Peripherals. Perform incident investigation and resolution on PC's, Printer and Peripherals Perform scripted PC builds when required. Supported operated systems so knowledge of XP, Vista and Win 7 & 10 Knowledge of office, outlook and general Windows apps. Perform IMAC on PCs, Printers and Peripherals. Perform incident investigation and resolution on PCs, Printer and Peripherals Perform scripted PC builds when required. What is the technical environment, & minimum (technical) Supported operated systems so knowledge of XP, Vista and Win 7 & 10 Knowledge of office, outlook and general Windows apps. Working as part of a team for BAU handling the Tasks queue and remote software installation for end users. As well as working on BAU software tickets for the customer.
16/05/2024
Project-based
We are recruiting for a Global leading IT service provider on contract based in our clients offices in DERBY who require an SC Cleared IT Engineer. ONLY APPLY IF YOU HOLD CURRENT SC CLEARANCE Responsibilities: Perform IMAC's on PC's, Printers and Peripherals. Perform incident investigation and resolution on PC's, Printer and Peripherals Perform scripted PC builds when required. Supported operated systems so knowledge of XP, Vista and Win 7 & 10 Knowledge of office, outlook and general Windows apps. Perform IMAC on PCs, Printers and Peripherals. Perform incident investigation and resolution on PCs, Printer and Peripherals Perform scripted PC builds when required. What is the technical environment, & minimum (technical) Supported operated systems so knowledge of XP, Vista and Win 7 & 10 Knowledge of office, outlook and general Windows apps. Working as part of a team for BAU handling the Tasks queue and remote software installation for end users. As well as working on BAU software tickets for the customer.
Global Data Quality & Data Management Specialist Preferred start date: end of May/early June End date/period: 4 months + option to extend Hybrid working - 2/3 days in Eindhoven per week Our client enables a smarter, safer and more sustainable world through innovation. As the world leader in secure connectivity solutions for Embedded applications, our client is pushing boundaries in the automotive, industrial & IoT, mobile, and communication infrastructure markets. Built on more than 60 years of combined experience and expertise, the company has approximately 34,500 employees in more than 30 countries and posted revenue of $13.29 billion in 2023. Our client has initiated its digital transformation in 2021, with a strategic investment in modernizing its digital infrastructure. One of the key pillars of its Digital Transformation is Enterprise Data, which resulted mid-2023 in the set-up of a Central Data Office, headed by a CDO. This newly formed team aims at maximizing the power of data, analytics, AI and ML, to enable making informed decisions, to improve our customers and employee experience, operational efficiency as well of growth. The Central Data Office team is structured around key areas of capabilities, such as Data Analytics Portfolio, Data Platforms, Data Architecture, Data Literacy and Data Governance. We are looking for a Global Data Quality Specialist, to complement their Data Governance team. The Data Quality Specialist will be ensuring adherence to our client's enterprise data governance framework for data practices, policies, standards and data quality improvement, both at a technical and functional level. Your key responsibilities : . Engage with internal stakeholders of our data domains, supporting implementation of the overall enterprise data quality roadmap . Help establish the roles and responsibilities as well as principles related to Data Quality in our data domains, ensuring accountability for the development of data stewardship and data assets of our client . Facilitate the development and implementation of high Data Quality standards to ensure reliability, consistency, and completeness, in close collaboration with Data Governance: definition of business rules, use of corporate tools, development of data quality dashboards, adoption of policies and best practices, applied at raw data (including data profiling) as well as data products . Help implement detailed data quality knowledge to key stakeholders including data stewards, owners and sometimes even Project Owners at a higher level. Securing consistency and effectiveness by using workflow, processes (issues management: identification and resolution, escalation process), life cycle management . Help establish data quality metrics, monitor frequently, ensure adoption to quality requirements, coordinate improvement plans Your team: You will report to the Data Governance, Literacy & Change management Manager. Together, you will make critical contribution to the implementation of the Data Strategy and Digital Transformation journey at our client. The team offers high level of energy and passion, open collaboration environment and opportunities to learn from each other for personal growth. Your profile: * Have Master degree in Data management/Analytics, Information Technology, Mathematics, Statistics or related field, and 5-10 years of experience in the industry or a service company in close relation with Data Quality and Data Management in a Data Mesh environment * Strong understanding of data governance & data management practices, with demonstrated experience in implementing Data Quality in federated data domains * Knowledge and understanding of data and technological landscape (DTAP) of transactional systems, data management, processes and data analytics consumption * Knowledge of data quality related frameworks, best practices, privacy, regulatory requirements (such as SOX or GDPR) and emerging technologies such as AI/ML and Generative AI * Strong communication skills used to drive change & guide data (quality) stewardship * Demonstrate interpersonal capacities to collaborate and relate openly with diverse groups of international stakeholders across organizations * With strong attention to detail and accuracy, you are reliable, accountable, a curious and persistent team player, proactive, structured, with drive and autonomy. Your hands-on mentality help you achieve results together with your project team * Have a strong drive to work out loud while gaining control and governing of your data landscape * Be able to seamlessly explain various Data Quality Dimensions and provide easy examples to get stakeholders to adopt and make swift steps forward in consistent scorecard * At least 1 year of experience with Informatica IDQ and/or CDQ in an enterprise environment * Experience with Enterprise Data Governance Solutions such as Informatica Cloud Data Governance & Catalog, Axon, Collibra, Alation or others * Agile/SCRUM Project management (including Jira tool) would be a plus * Experience within the Semiconductor industry as a nice-to-have
16/05/2024
Project-based
Global Data Quality & Data Management Specialist Preferred start date: end of May/early June End date/period: 4 months + option to extend Hybrid working - 2/3 days in Eindhoven per week Our client enables a smarter, safer and more sustainable world through innovation. As the world leader in secure connectivity solutions for Embedded applications, our client is pushing boundaries in the automotive, industrial & IoT, mobile, and communication infrastructure markets. Built on more than 60 years of combined experience and expertise, the company has approximately 34,500 employees in more than 30 countries and posted revenue of $13.29 billion in 2023. Our client has initiated its digital transformation in 2021, with a strategic investment in modernizing its digital infrastructure. One of the key pillars of its Digital Transformation is Enterprise Data, which resulted mid-2023 in the set-up of a Central Data Office, headed by a CDO. This newly formed team aims at maximizing the power of data, analytics, AI and ML, to enable making informed decisions, to improve our customers and employee experience, operational efficiency as well of growth. The Central Data Office team is structured around key areas of capabilities, such as Data Analytics Portfolio, Data Platforms, Data Architecture, Data Literacy and Data Governance. We are looking for a Global Data Quality Specialist, to complement their Data Governance team. The Data Quality Specialist will be ensuring adherence to our client's enterprise data governance framework for data practices, policies, standards and data quality improvement, both at a technical and functional level. Your key responsibilities : . Engage with internal stakeholders of our data domains, supporting implementation of the overall enterprise data quality roadmap . Help establish the roles and responsibilities as well as principles related to Data Quality in our data domains, ensuring accountability for the development of data stewardship and data assets of our client . Facilitate the development and implementation of high Data Quality standards to ensure reliability, consistency, and completeness, in close collaboration with Data Governance: definition of business rules, use of corporate tools, development of data quality dashboards, adoption of policies and best practices, applied at raw data (including data profiling) as well as data products . Help implement detailed data quality knowledge to key stakeholders including data stewards, owners and sometimes even Project Owners at a higher level. Securing consistency and effectiveness by using workflow, processes (issues management: identification and resolution, escalation process), life cycle management . Help establish data quality metrics, monitor frequently, ensure adoption to quality requirements, coordinate improvement plans Your team: You will report to the Data Governance, Literacy & Change management Manager. Together, you will make critical contribution to the implementation of the Data Strategy and Digital Transformation journey at our client. The team offers high level of energy and passion, open collaboration environment and opportunities to learn from each other for personal growth. Your profile: * Have Master degree in Data management/Analytics, Information Technology, Mathematics, Statistics or related field, and 5-10 years of experience in the industry or a service company in close relation with Data Quality and Data Management in a Data Mesh environment * Strong understanding of data governance & data management practices, with demonstrated experience in implementing Data Quality in federated data domains * Knowledge and understanding of data and technological landscape (DTAP) of transactional systems, data management, processes and data analytics consumption * Knowledge of data quality related frameworks, best practices, privacy, regulatory requirements (such as SOX or GDPR) and emerging technologies such as AI/ML and Generative AI * Strong communication skills used to drive change & guide data (quality) stewardship * Demonstrate interpersonal capacities to collaborate and relate openly with diverse groups of international stakeholders across organizations * With strong attention to detail and accuracy, you are reliable, accountable, a curious and persistent team player, proactive, structured, with drive and autonomy. Your hands-on mentality help you achieve results together with your project team * Have a strong drive to work out loud while gaining control and governing of your data landscape * Be able to seamlessly explain various Data Quality Dimensions and provide easy examples to get stakeholders to adopt and make swift steps forward in consistent scorecard * At least 1 year of experience with Informatica IDQ and/or CDQ in an enterprise environment * Experience with Enterprise Data Governance Solutions such as Informatica Cloud Data Governance & Catalog, Axon, Collibra, Alation or others * Agile/SCRUM Project management (including Jira tool) would be a plus * Experience within the Semiconductor industry as a nice-to-have
JAVA Solution Architect Are you an experienced JAVA Solution Architect looking for your next contract job? Have you architected full stack JAVA and Angular/Typescript solutions utilising a Domain Driven Design approach? Are you still happy to be hands on and cut code for a near greenfield project? If so this could be the perfect next contract job for you! As the core Solution Architect, you will be working together with another senior developer to define the architecture as the bank moves away from a Legacy application. The current application is written in JAVA and the new application will be heavily message driven making use of JAVA, Spring Boot microservices, Kafka, deployed via Kubernetes and have an Angular/Typescript Front End. The interesting challenge will be that you will be involved from overseeing this from conception through to rollout, keep your hands dirty in writing code and also oversaw the leadership and mentoring of small development team. Given the urgency of this project, preference will be given to candidates that can start immediately - although there is some flexibility on this point. The current set up means that you will be home office based 4 days of the week and travel to the office once per week. If you are interested in finding out more about this JAVA Solution Architect contract job, please send your CV to (see below) or alternatively call me.
16/05/2024
Project-based
JAVA Solution Architect Are you an experienced JAVA Solution Architect looking for your next contract job? Have you architected full stack JAVA and Angular/Typescript solutions utilising a Domain Driven Design approach? Are you still happy to be hands on and cut code for a near greenfield project? If so this could be the perfect next contract job for you! As the core Solution Architect, you will be working together with another senior developer to define the architecture as the bank moves away from a Legacy application. The current application is written in JAVA and the new application will be heavily message driven making use of JAVA, Spring Boot microservices, Kafka, deployed via Kubernetes and have an Angular/Typescript Front End. The interesting challenge will be that you will be involved from overseeing this from conception through to rollout, keep your hands dirty in writing code and also oversaw the leadership and mentoring of small development team. Given the urgency of this project, preference will be given to candidates that can start immediately - although there is some flexibility on this point. The current set up means that you will be home office based 4 days of the week and travel to the office once per week. If you are interested in finding out more about this JAVA Solution Architect contract job, please send your CV to (see below) or alternatively call me.
Are you an experienced JAVA Software Engineer looking to work in a well funded, market leading fintech vendor here in Zürich? Are you interested in developing near greenfield JAVA AWS cloud SaaS applications? Do you want to grapple with technical challenges that include Real Time data, reactive programming and threading issues whilst working in a small motivated and technically gifted team? If so this could be the perfect next Senior JAVA Software Engineer job for you. You will be joining a small development team of circa 10 engineers, 4 of which are JAVA Software Engineers that are responsible for the Back End services of their greenfield applications. The applications are very highly available, operate with Real Time data and are built in JAVA Spring Boot microservices, Kafka and JAVA Streams deployed on AWS using Docker and Kubernetes for containerisation. From a methodology perspective, the guys follow a Kanban approach and are very serious about high test coverage. Technically, you will be involved in the design, development and deployment of the applications from scratch. Given the small size of the team, there is a lot of autonomy given and a very flat structure which gives you the opportunity to contribute at every level as well as to truly influence the technical decision making process. Your level of experience is not important, however your understanding of true Java fundamentals, threading and streams is. If you are interested in finding out more about this Senior JAVA Software Engineer job or any other JAVA Software engineer jobs I have in Zürich, please send your CV to (see below) or alternatively you can call me.
16/05/2024
Full time
Are you an experienced JAVA Software Engineer looking to work in a well funded, market leading fintech vendor here in Zürich? Are you interested in developing near greenfield JAVA AWS cloud SaaS applications? Do you want to grapple with technical challenges that include Real Time data, reactive programming and threading issues whilst working in a small motivated and technically gifted team? If so this could be the perfect next Senior JAVA Software Engineer job for you. You will be joining a small development team of circa 10 engineers, 4 of which are JAVA Software Engineers that are responsible for the Back End services of their greenfield applications. The applications are very highly available, operate with Real Time data and are built in JAVA Spring Boot microservices, Kafka and JAVA Streams deployed on AWS using Docker and Kubernetes for containerisation. From a methodology perspective, the guys follow a Kanban approach and are very serious about high test coverage. Technically, you will be involved in the design, development and deployment of the applications from scratch. Given the small size of the team, there is a lot of autonomy given and a very flat structure which gives you the opportunity to contribute at every level as well as to truly influence the technical decision making process. Your level of experience is not important, however your understanding of true Java fundamentals, threading and streams is. If you are interested in finding out more about this Senior JAVA Software Engineer job or any other JAVA Software engineer jobs I have in Zürich, please send your CV to (see below) or alternatively you can call me.
Role Title: Senior Automotive Engineer Duration: 3-4 Months Location: Gaydon - on site only Rate: £365/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose At Capgemini Automotive we drive the automotive trends of safety automation, electrification, and connectivity to the next generation of solutions. With so many new features added almost every day, we need automotive experts, and we are rapidly growing a team of SME's. We are looking for a Senior Engineer with automotive experience to deliver complex vehicle features that are cross-functional. You may come from the following (but not limited to) backgrounds: Powertrain, ADAS, Infotainment, Automotive systems, or software . Responsibilities Owns a feature or multiple features from conception to implementation to validation. Communicate and maintain feature/function level status. Defines the vehicle system features/functions and allocates the vehicle system elements to build up the functional architecture. Works with ECU engineers, program managers, electrical architecture team, product strategy and other stakeholders to align strategy and execution. Refines use cases (end-to-end functions) to identify vehicle system features/functions. Specifies vehicle system features/functions and is responsible for the completeness towards stakeholder requirements and establishes traceability, verification criteria and responsibilities. Specifies non-functional requirements, process and project execution requirements, requirements for vehicle test and validation, requirements for manufacturing. Collaborate with ECU engineers to review software implementation ensuring compliance with requirements. Key Skills/requirements Senior Engineer with at least eight to twelve years' experience in the automotive industry Preferable background in ICE All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
16/05/2024
Project-based
Role Title: Senior Automotive Engineer Duration: 3-4 Months Location: Gaydon - on site only Rate: £365/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose At Capgemini Automotive we drive the automotive trends of safety automation, electrification, and connectivity to the next generation of solutions. With so many new features added almost every day, we need automotive experts, and we are rapidly growing a team of SME's. We are looking for a Senior Engineer with automotive experience to deliver complex vehicle features that are cross-functional. You may come from the following (but not limited to) backgrounds: Powertrain, ADAS, Infotainment, Automotive systems, or software . Responsibilities Owns a feature or multiple features from conception to implementation to validation. Communicate and maintain feature/function level status. Defines the vehicle system features/functions and allocates the vehicle system elements to build up the functional architecture. Works with ECU engineers, program managers, electrical architecture team, product strategy and other stakeholders to align strategy and execution. Refines use cases (end-to-end functions) to identify vehicle system features/functions. Specifies vehicle system features/functions and is responsible for the completeness towards stakeholder requirements and establishes traceability, verification criteria and responsibilities. Specifies non-functional requirements, process and project execution requirements, requirements for vehicle test and validation, requirements for manufacturing. Collaborate with ECU engineers to review software implementation ensuring compliance with requirements. Key Skills/requirements Senior Engineer with at least eight to twelve years' experience in the automotive industry Preferable background in ICE All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
.Net MES Lead - Polish speaker - Freelance/B2B - Remote from Poland Robson Bale are looking for a Polish speaking .NET MES Lead to come on board for an initial 6 month contract in Poland. 6 months, market rate. Candidates MUST be based in Poland for this role. Responsibilities: As part of the delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/systems. Additional Responsibilities: Leading an end-to-end implementation of Manufacturing Execution System (MES)solution Development of MES requirements specifications including User stories, functional specifications & workflows Experience of working on Process Definition Tool configuration, SQL Server Supporting architecture development and setting-up cloud infrastructure Conducting business process assessment, requirements gathering through research and providing solutions to translate customer requirements into business outcome Defining and planning critical milestones, Monitor project progress and set deadlines Identifying and obtaining support and advice required for the management, planning and control of the project. Experience of working .Net/SQL/Sharepoint 6 months, market rate. Candidates MUST be based in Poland for this role. .Net MES Lead - Polish speaker - Freelance/B2B - Remote from Poland
16/05/2024
Project-based
.Net MES Lead - Polish speaker - Freelance/B2B - Remote from Poland Robson Bale are looking for a Polish speaking .NET MES Lead to come on board for an initial 6 month contract in Poland. 6 months, market rate. Candidates MUST be based in Poland for this role. Responsibilities: As part of the delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/systems. Additional Responsibilities: Leading an end-to-end implementation of Manufacturing Execution System (MES)solution Development of MES requirements specifications including User stories, functional specifications & workflows Experience of working on Process Definition Tool configuration, SQL Server Supporting architecture development and setting-up cloud infrastructure Conducting business process assessment, requirements gathering through research and providing solutions to translate customer requirements into business outcome Defining and planning critical milestones, Monitor project progress and set deadlines Identifying and obtaining support and advice required for the management, planning and control of the project. Experience of working .Net/SQL/Sharepoint 6 months, market rate. Candidates MUST be based in Poland for this role. .Net MES Lead - Polish speaker - Freelance/B2B - Remote from Poland
Technical Engineer - CTTV - Nottingham Onsite 5 days per week Salary - £28,000 - 34,000 Technical Engineer required for a leading client based in Nottingham. We're seeking an Engineer to join our technical support and development team. This multifaceted role includes testing and developing new CCTV, networking, and VMS software products, as well as overseeing helpdesk tickets, offering direct support to customers and internal teams, and crafting technical training materials. The ideal candidate will come from a technical background, ideally within the CCTV, Telematics, or IT sectors, and demonstrate exceptional analytical, problem-solving, and communication abilities. Key skills, Previous Technical Engineering experience Perform practical testing on CCTV, 4G Routers, and VMS software to detect and rectify issues, while also researching market trends and exploring emerging technologies/products. Assess, develop, and maintain Field Service guides to boost initial resolution rates and increase engineer proficiency Previous involvement in a technical capacity, preferably within the electronics or technology sector. While familiarity with CCTV or networking is advantageous, it's not mandatory. Proficiency and experience in the maintenance and installation of Routers, DVRs, CCTV equipment, or related technologies. Demonstrated aptitude for engaging in technical discussions, adept at challenging and probing to achieve optimal results. Exceptional communication skills, encompassing both written and verbal proficiency. Competency in Microsoft Office applications and the capacity to swiftly adapt to new software platforms. Self-driven with the capability to work autonomously, efficiently managing individual workload. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
16/05/2024
Full time
Technical Engineer - CTTV - Nottingham Onsite 5 days per week Salary - £28,000 - 34,000 Technical Engineer required for a leading client based in Nottingham. We're seeking an Engineer to join our technical support and development team. This multifaceted role includes testing and developing new CCTV, networking, and VMS software products, as well as overseeing helpdesk tickets, offering direct support to customers and internal teams, and crafting technical training materials. The ideal candidate will come from a technical background, ideally within the CCTV, Telematics, or IT sectors, and demonstrate exceptional analytical, problem-solving, and communication abilities. Key skills, Previous Technical Engineering experience Perform practical testing on CCTV, 4G Routers, and VMS software to detect and rectify issues, while also researching market trends and exploring emerging technologies/products. Assess, develop, and maintain Field Service guides to boost initial resolution rates and increase engineer proficiency Previous involvement in a technical capacity, preferably within the electronics or technology sector. While familiarity with CCTV or networking is advantageous, it's not mandatory. Proficiency and experience in the maintenance and installation of Routers, DVRs, CCTV equipment, or related technologies. Demonstrated aptitude for engaging in technical discussions, adept at challenging and probing to achieve optimal results. Exceptional communication skills, encompassing both written and verbal proficiency. Competency in Microsoft Office applications and the capacity to swiftly adapt to new software platforms. Self-driven with the capability to work autonomously, efficiently managing individual workload. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Performance Tester (Cyber Flood and Avalanche Experience) Job Summary: We are seeking a skilled Performance Tester with expertise in Cyber Flood and Avalanche to join our dynamic team. The ideal candidate will play a crucial role in ensuring the robustness and scalability of our systems by conducting comprehensive performance testing using industry-leading tools. Responsibilities: 1. Conduct performance testing to assess the scalability, reliability, and responsiveness of our applications. 2. Utilize Cyber Flood and Avalanche tools to design and execute performance tests in simulated real-world scenarios. 3. Collaborate with cross-functional teams to understand system requirements and performance objectives. 4. Analyse test results, identify bottlenecks, and provide recommendations for performance improvements. 5. Develop and maintain performance testing scripts, scenarios, and test data sets. 6. Stay updated on industry best practices and emerging trends in performance testing. 7. Communicate effectively with stakeholders, presenting performance test results and insights. Requirements: 1. Bachelor's degree in computer science, Information Technology, or a related field. 2. Proven experience as a Performance Tester with a focus on web-based applications. 3. Hands-on experience with Cyber Flood and Avalanche tools. 4. Strong understanding of performance testing methodologies, tools, and best practices. 5. Proficiency in Scripting languages (eg, Python, JavaScript) for test automation. 6. Ability to analyse complex systems and troubleshoot performance issues. 7. Excellent communication skills to convey technical information to non-technical stakeholders. 8. Certification in performance testing (eg, ISTQB Performance Testing Certification) is a plus.
16/05/2024
Project-based
Performance Tester (Cyber Flood and Avalanche Experience) Job Summary: We are seeking a skilled Performance Tester with expertise in Cyber Flood and Avalanche to join our dynamic team. The ideal candidate will play a crucial role in ensuring the robustness and scalability of our systems by conducting comprehensive performance testing using industry-leading tools. Responsibilities: 1. Conduct performance testing to assess the scalability, reliability, and responsiveness of our applications. 2. Utilize Cyber Flood and Avalanche tools to design and execute performance tests in simulated real-world scenarios. 3. Collaborate with cross-functional teams to understand system requirements and performance objectives. 4. Analyse test results, identify bottlenecks, and provide recommendations for performance improvements. 5. Develop and maintain performance testing scripts, scenarios, and test data sets. 6. Stay updated on industry best practices and emerging trends in performance testing. 7. Communicate effectively with stakeholders, presenting performance test results and insights. Requirements: 1. Bachelor's degree in computer science, Information Technology, or a related field. 2. Proven experience as a Performance Tester with a focus on web-based applications. 3. Hands-on experience with Cyber Flood and Avalanche tools. 4. Strong understanding of performance testing methodologies, tools, and best practices. 5. Proficiency in Scripting languages (eg, Python, JavaScript) for test automation. 6. Ability to analyse complex systems and troubleshoot performance issues. 7. Excellent communication skills to convey technical information to non-technical stakeholders. 8. Certification in performance testing (eg, ISTQB Performance Testing Certification) is a plus.
Our client is a leading player in the food and beverage industry, dedicated to delivering high-quality products and exceptional customer service. Their commitment to excellence and innovation has positioned us them a trusted brand in the market. As they continue to grow, they are seeking a talented Workday HCM Specialist to join their team and support our HR operations. They are looking for a Workday HCM Specialist to join their dynamic HR team. As a Workday HCM Specialist, you will be responsible for managing and optimizing their Workday Human Capital Management (HCM) system to support our HR functions and business objectives. Responsibilities: Collaborate with HR and IT teams to configure and customize the Workday HCM system to meet the specific needs of the food and beverage industry. Lead the implementation and integration of new Workday HCM modules, features, and functionalities. Provide ongoing support and troubleshooting for Workday HCM-related issues, ensuring minimal disruption to HR operations. Conduct regular audits of HR data to ensure accuracy and compliance with industry regulations and company policies. Develop and deliver training programs for HR staff and end-users to maximize the utilization of Workday HCM. Partner with stakeholders to optimize HR processes and workflows within the Workday HCM system. Stay updated on industry trends and best practices in Workday HCM and HR technology. Requirements: Proven experience as a Workday HCM Specialist or similar role, preferably in the food and beverage industry. Deep understanding of Workday HCM functionality, including Core HR, Compensation, Benefits, Talent Management, and Reporting. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Detail-oriented with a commitment to data accuracy and compliance. Workday HCM certification(s) preferred.
16/05/2024
Full time
Our client is a leading player in the food and beverage industry, dedicated to delivering high-quality products and exceptional customer service. Their commitment to excellence and innovation has positioned us them a trusted brand in the market. As they continue to grow, they are seeking a talented Workday HCM Specialist to join their team and support our HR operations. They are looking for a Workday HCM Specialist to join their dynamic HR team. As a Workday HCM Specialist, you will be responsible for managing and optimizing their Workday Human Capital Management (HCM) system to support our HR functions and business objectives. Responsibilities: Collaborate with HR and IT teams to configure and customize the Workday HCM system to meet the specific needs of the food and beverage industry. Lead the implementation and integration of new Workday HCM modules, features, and functionalities. Provide ongoing support and troubleshooting for Workday HCM-related issues, ensuring minimal disruption to HR operations. Conduct regular audits of HR data to ensure accuracy and compliance with industry regulations and company policies. Develop and deliver training programs for HR staff and end-users to maximize the utilization of Workday HCM. Partner with stakeholders to optimize HR processes and workflows within the Workday HCM system. Stay updated on industry trends and best practices in Workday HCM and HR technology. Requirements: Proven experience as a Workday HCM Specialist or similar role, preferably in the food and beverage industry. Deep understanding of Workday HCM functionality, including Core HR, Compensation, Benefits, Talent Management, and Reporting. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Detail-oriented with a commitment to data accuracy and compliance. Workday HCM certification(s) preferred.
Technical Architect, Power Platform Brighton, Hybrid £80k to £100k A Technical Architect that specialises in Dynamics 365 & Power Platform is sought by an award-winning consultancy that supports SMEs to achieve business growth through Data and Cloud technology. You will lead projects and implement multiple Dynamics and Power Platform product specialisms alongside the Sales and Delivery teams. Key Responsibilities: Being a go-to for your area of expertise, supporting and mentoring the Sales and Delivery teams. Lead client requirements, identifying needs and keys steps or pain points, matching client requirements to Dynamics application core capabilities. Work with client stakeholders and experts to ensure the delivery is aligned to expectations. Work with colleagues through the design and builds of Dynamics 365 and Power App Solutions to ensure the highest levels of client satisfaction are achieved. Be consistently aware of continuous changes to new or existing Dynamics business applications and Power Platform functionality and with related application. Maintain and renew MS Certifications in line with Microsoft requirements. Must have In-depth understanding of Dynamics 365 core business applications and their License requirements. Power Platform Developer certifications and extended practical hands-on experience working with both applications. Extensive project delivery experience using products or services outside of the Dynamics/Power Platform suite. Experience in creating and developing complex model driven, canvas and portal apps, and developing complex custom or virtual pages. Expertise in Power BI dashboard capabilities. Experience planning projects with solution management plans. Experience designing 3rd party application integrations to Dynamics or Power Applications Experience defining complex data security models. High level proficiency with MS Office programs For a full consultation on this role please send your CV to Arc IT Recruitment.
16/05/2024
Full time
Technical Architect, Power Platform Brighton, Hybrid £80k to £100k A Technical Architect that specialises in Dynamics 365 & Power Platform is sought by an award-winning consultancy that supports SMEs to achieve business growth through Data and Cloud technology. You will lead projects and implement multiple Dynamics and Power Platform product specialisms alongside the Sales and Delivery teams. Key Responsibilities: Being a go-to for your area of expertise, supporting and mentoring the Sales and Delivery teams. Lead client requirements, identifying needs and keys steps or pain points, matching client requirements to Dynamics application core capabilities. Work with client stakeholders and experts to ensure the delivery is aligned to expectations. Work with colleagues through the design and builds of Dynamics 365 and Power App Solutions to ensure the highest levels of client satisfaction are achieved. Be consistently aware of continuous changes to new or existing Dynamics business applications and Power Platform functionality and with related application. Maintain and renew MS Certifications in line with Microsoft requirements. Must have In-depth understanding of Dynamics 365 core business applications and their License requirements. Power Platform Developer certifications and extended practical hands-on experience working with both applications. Extensive project delivery experience using products or services outside of the Dynamics/Power Platform suite. Experience in creating and developing complex model driven, canvas and portal apps, and developing complex custom or virtual pages. Expertise in Power BI dashboard capabilities. Experience planning projects with solution management plans. Experience designing 3rd party application integrations to Dynamics or Power Applications Experience defining complex data security models. High level proficiency with MS Office programs For a full consultation on this role please send your CV to Arc IT Recruitment.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.