Join Our Team as a Sales Specialist in Sheffield! Are you ready to unleash your sales prowess and entrepreneurial spirit in a dynamic new role? We are seeking driven individuals with outbound sales experience who are eager to thrive in the fast-paced world of IT recruitment! About Us: We are a leading IT recruitment company based in Sheffield, where innovation meets opportunity. Our business thrives on the entrepreneurial spirit of our team members, who drive success through their passion, creativity, and determination. The Opportunity: As a Sales Specialist with us, you'll have the chance to build your own business within our business, with uncapped earning potential and a strong bonus scheme to reward your achievements. This is more than just a job - it's an opportunity to shape your own success and take control of your career trajectory. Key Responsibilities: Harness your sales expertise to forge strong relationships with clients and candidates, driving business growth and revenue generation. Take ownership of your role and embrace an entrepreneurial mindset, seizing opportunities to innovate and drive results. Leverage your outbound sales experience to identify new business opportunities and expand our client base. Collaborate with our team to develop and implement strategic recruitment solutions tailored to the needs of our clients. What We Offer: Competitive salary package with uncapped earning potential, including a robust bonus scheme to reward your success. Opportunity to work in an uncapped role where your earning potential is limited only by your drive and ambition. Comprehensive training and support to help you excel in your role and achieve your career goals. A supportive and collaborative team environment where your entrepreneurial spirit is celebrated and encouraged. Requirements: Previous experience in outbound sales, with a proven track record of exceeding targets and driving results. Entrepreneurial mindset with a proactive approach to problem-solving and business development. Strong communication and interpersonal skills, with the ability to build rapport and influence stakeholders. Self-motivated and goal-oriented, with a hunger for success and a willingness to go the extra mile. Passion for technology and a desire to make an impact in the ever-evolving IT industry. How to Apply: If you're ready to take the reins of your career and join a team that values your entrepreneurial spirit, we want to hear from you! Please submit your CV or drop Karl. Location: Sheffield, UK Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
Join Our Team as a Sales Specialist in Sheffield! Are you ready to unleash your sales prowess and entrepreneurial spirit in a dynamic new role? We are seeking driven individuals with outbound sales experience who are eager to thrive in the fast-paced world of IT recruitment! About Us: We are a leading IT recruitment company based in Sheffield, where innovation meets opportunity. Our business thrives on the entrepreneurial spirit of our team members, who drive success through their passion, creativity, and determination. The Opportunity: As a Sales Specialist with us, you'll have the chance to build your own business within our business, with uncapped earning potential and a strong bonus scheme to reward your achievements. This is more than just a job - it's an opportunity to shape your own success and take control of your career trajectory. Key Responsibilities: Harness your sales expertise to forge strong relationships with clients and candidates, driving business growth and revenue generation. Take ownership of your role and embrace an entrepreneurial mindset, seizing opportunities to innovate and drive results. Leverage your outbound sales experience to identify new business opportunities and expand our client base. Collaborate with our team to develop and implement strategic recruitment solutions tailored to the needs of our clients. What We Offer: Competitive salary package with uncapped earning potential, including a robust bonus scheme to reward your success. Opportunity to work in an uncapped role where your earning potential is limited only by your drive and ambition. Comprehensive training and support to help you excel in your role and achieve your career goals. A supportive and collaborative team environment where your entrepreneurial spirit is celebrated and encouraged. Requirements: Previous experience in outbound sales, with a proven track record of exceeding targets and driving results. Entrepreneurial mindset with a proactive approach to problem-solving and business development. Strong communication and interpersonal skills, with the ability to build rapport and influence stakeholders. Self-motivated and goal-oriented, with a hunger for success and a willingness to go the extra mile. Passion for technology and a desire to make an impact in the ever-evolving IT industry. How to Apply: If you're ready to take the reins of your career and join a team that values your entrepreneurial spirit, we want to hear from you! Please submit your CV or drop Karl. Location: Sheffield, UK Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Audio Visual (AV) Specialist - Law Firm, AV, Audio Visual, Conferencing tools Our law firm client are currently looking to take on a new Audio Visual (AV) Specialist (Law Firm, AV, Audio Visual, Conferencing tools) to join their team. Our client are an old and traditional firm which in contrast have a very modern and strong technical setup utilising the best and most up to date cloud tools and Business Intelligence. They are incredibly down to earth and have a warm and friendly environment. They are looking for a Audio Visual (AV) Specialist (Law Firm, AV, Audio Visual, Conferencing tools) who can hit the ground running and has relevant legal sector knowledge or partnership environments. The role operates within IT & facilities and reports directly into the head of facilities. To be considered for this Audio Visual (AV) Specialist (Law Firm, AV, Audio Visual, Conferencing tools) role, it's ideal you have: 3 + Years within a similar role Ideally Law firm but also open to Partnership experience Any related and relevant certifications within AV/Conferencing tools Responsibilities: Meeting & Events Support: Set up and operate audio-visual equipment for internal and external meetings, including video conferences, presentations, and virtual hearings. Provide technical assistance to meeting participants, troubleshooting issues related to audio, video, and connectivity. Courtroom technology: Collaborate with legal teams to integrate and manage AV technology in courtrooms, ensuring that all equipment and systems are functional and in compliance with legal standards. Support lawyers in the use of multimedia resources during trials, hearings and depositions. Equipment Maintenance: Conduct regular maintenance checks on AV Equipment to ensure optimal performance. Coordinate repairs and upgrades as needed along with relevant communications to the wider business management teams, also keeping abreast of emerging technologies to enhance our AV capabilities. Training and Support: Train our legal professionals on the use of AV equipment and software. Provide ongoing technical support to staff, addressing questions and concerns related to audio-visual technology. Collaboration: Work closely with the Concierge and IT teams to integrate AV systems with existing technology infrastructure. Collaborate with external vendors for equipment procurement and maintenance services.
03/05/2024
Full time
Audio Visual (AV) Specialist - Law Firm, AV, Audio Visual, Conferencing tools Our law firm client are currently looking to take on a new Audio Visual (AV) Specialist (Law Firm, AV, Audio Visual, Conferencing tools) to join their team. Our client are an old and traditional firm which in contrast have a very modern and strong technical setup utilising the best and most up to date cloud tools and Business Intelligence. They are incredibly down to earth and have a warm and friendly environment. They are looking for a Audio Visual (AV) Specialist (Law Firm, AV, Audio Visual, Conferencing tools) who can hit the ground running and has relevant legal sector knowledge or partnership environments. The role operates within IT & facilities and reports directly into the head of facilities. To be considered for this Audio Visual (AV) Specialist (Law Firm, AV, Audio Visual, Conferencing tools) role, it's ideal you have: 3 + Years within a similar role Ideally Law firm but also open to Partnership experience Any related and relevant certifications within AV/Conferencing tools Responsibilities: Meeting & Events Support: Set up and operate audio-visual equipment for internal and external meetings, including video conferences, presentations, and virtual hearings. Provide technical assistance to meeting participants, troubleshooting issues related to audio, video, and connectivity. Courtroom technology: Collaborate with legal teams to integrate and manage AV technology in courtrooms, ensuring that all equipment and systems are functional and in compliance with legal standards. Support lawyers in the use of multimedia resources during trials, hearings and depositions. Equipment Maintenance: Conduct regular maintenance checks on AV Equipment to ensure optimal performance. Coordinate repairs and upgrades as needed along with relevant communications to the wider business management teams, also keeping abreast of emerging technologies to enhance our AV capabilities. Training and Support: Train our legal professionals on the use of AV equipment and software. Provide ongoing technical support to staff, addressing questions and concerns related to audio-visual technology. Collaboration: Work closely with the Concierge and IT teams to integrate AV systems with existing technology infrastructure. Collaborate with external vendors for equipment procurement and maintenance services.
Network Specialist. Permanent position. Basingstoke The successful candidate must either hold or be willing to undergo security clearance process before starting We are looking for a Network Specialist to join our existing dynamic Solution Build Practice. They will work closely with the Solution Owner and Architects to assist with the instantiating of design documentation, on a wide variety of network solutions, which vary in size and complexity. Working alongside a team of dedicated professionals you will be driven to find better, faster, more effective solutions. This is a fast-paced environment where you will have the chance to grow and build upon your existing knowledge and ability. Your role The Network Specialist will be part of the Delivery Team and will liaise with the current SMEs for Networking, Infrastructure, Applications and Security as required. They will have a wealth of experience on larger or more complex solutions, demonstrating an understanding of the customers' business and commercial issues. They identify, design and deliver larger or complex solutions to meet challenging requirements you will be responsible for assisting the Solution Architects with the design and communication of structures to enable and guide the design and development of integrated solutions that meet current and future business needs. Experience Required: Network design (high and low level) Configuring network devices Previous experience Cisco routing and switching devices Demonstrable understanding of OSPF, EIGRP and BGP routing protocols. Demonstrable understanding of NAT, GRE Tunnelling protocol, DMVPN Tunnelling Protocol, Subnetting & Supernetting. Previous troubleshooting and support experience. Previous experience in a Level 4 support role Network operation in an offline environment Desirable Previous experience with Juniper SRX or Fortinet FortiGate Previous experience with Cisco ASA and McAfee MFE appliances Previous experience with some of the following Cisco appliances: Cisco routing 1800,1900,2900,3900 and 4300 series. Project People is acting as an Employment Agency in relation to this vacancy.
03/05/2024
Full time
Network Specialist. Permanent position. Basingstoke The successful candidate must either hold or be willing to undergo security clearance process before starting We are looking for a Network Specialist to join our existing dynamic Solution Build Practice. They will work closely with the Solution Owner and Architects to assist with the instantiating of design documentation, on a wide variety of network solutions, which vary in size and complexity. Working alongside a team of dedicated professionals you will be driven to find better, faster, more effective solutions. This is a fast-paced environment where you will have the chance to grow and build upon your existing knowledge and ability. Your role The Network Specialist will be part of the Delivery Team and will liaise with the current SMEs for Networking, Infrastructure, Applications and Security as required. They will have a wealth of experience on larger or more complex solutions, demonstrating an understanding of the customers' business and commercial issues. They identify, design and deliver larger or complex solutions to meet challenging requirements you will be responsible for assisting the Solution Architects with the design and communication of structures to enable and guide the design and development of integrated solutions that meet current and future business needs. Experience Required: Network design (high and low level) Configuring network devices Previous experience Cisco routing and switching devices Demonstrable understanding of OSPF, EIGRP and BGP routing protocols. Demonstrable understanding of NAT, GRE Tunnelling protocol, DMVPN Tunnelling Protocol, Subnetting & Supernetting. Previous troubleshooting and support experience. Previous experience in a Level 4 support role Network operation in an offline environment Desirable Previous experience with Juniper SRX or Fortinet FortiGate Previous experience with Cisco ASA and McAfee MFE appliances Previous experience with some of the following Cisco appliances: Cisco routing 1800,1900,2900,3900 and 4300 series. Project People is acting as an Employment Agency in relation to this vacancy.
Your new company and role Our client is an industry leading service provider, supporting a retail bank within Edinburgh. In this role you will use your excellent customer-facing skills to operate an on-site Tech Bar. What you'll need to succeed Successful candidates must have Tech Bar experience as well as proficiency in Office 365, Windows 10/11. You will also have experience of laptop and mobile support. You must also have the ability to multitask and prioritise your workload. What you'll get in return This is a 6-month initial contract at a competitive day rate. Looking for a start in early June. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
03/05/2024
Project-based
Your new company and role Our client is an industry leading service provider, supporting a retail bank within Edinburgh. In this role you will use your excellent customer-facing skills to operate an on-site Tech Bar. What you'll need to succeed Successful candidates must have Tech Bar experience as well as proficiency in Office 365, Windows 10/11. You will also have experience of laptop and mobile support. You must also have the ability to multitask and prioritise your workload. What you'll get in return This is a 6-month initial contract at a competitive day rate. Looking for a start in early June. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Technical Writer - Financial Services - Remote Working - PAYE contract Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a key client. You will work closely with the Senior Technical Writer to create effective and impactful: Technical documentation User manuals/guidelines Brochures Documentation packs Additionally, you will also: Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Remote working. Please apply now for immediate consideration.
03/05/2024
Project-based
Technical Writer - Financial Services - Remote Working - PAYE contract Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a key client. You will work closely with the Senior Technical Writer to create effective and impactful: Technical documentation User manuals/guidelines Brochures Documentation packs Additionally, you will also: Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Remote working. Please apply now for immediate consideration.
New Jersey Department of Children and Families
Trenton, New Jersey
Software Development Specialist 1 3 Positions (Posting 153-24) The Department of Children and Families (DCF), Office of Information Technology seeks three (3) qualified candidates for our Software Development Specialist 1 vacancies. These positions will be located in Trenton, NJ. Under close supervision and monitoring in a state or local government agency, the Software Development Specialists perform analysis, maintenance, programming and support work on modules of existing systems; may develop web applications or websites; does other related work. REQUIREMENTS NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Five (5) years of professional experience in programming, systems programming, or computer analysis. OR Possession of a Bachelor's degree from an accredited college or university; and one (1) year of the above-mentioned professional experience. OR Possession of a Master's degree in an information technology field. NOTE: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions. SPECIAL NOTE : Good understanding of Java Web Applications. Knowledge of Java, Servlets, JSP, J2EE, HTML, JavaScript. Knowledge of struts framework; knowledge and implementation of Object-Oriented Concepts and Design Patterns. Ability to multitask and work in a fast-paced environment; ability to communicate effectively with developers and business analysts; team player that can work independently. RESUME NOTE: Eligibility determinations will be based upon information presented on the resume only. Applicants who possess a degree from a college or university outside the United States must provide an evaluation of one's transcripts from a recognized evaluation service at the time of submission. Failure to do so may result in your ineligibility. LICENSE: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. PUBLIC SERVICE LOAN FORGIVENESS: As a prospective employee of the State of New Jersey, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website. VETERANS PREFERENCE : Are you a veteran? If so, proof of your NJ Veterans Preference is required at application. Please provide a copy of your New Jersey Civil Service Commission NOTIFICATION OF VETERANS STATUS along with your cover letter and resume. For information on how to apply for Veterans Preference in the State of NJ, please visit the Civil Service Commission's website. SAME APPLICANTS : If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program visit their website (see below), or call CSC. RESIDENCY LAW : Please refer to the New Jersey Department of Children and Families' website. SALARY : $60,062.18 - $85,033.04 TO APPLY: Forward a cover letter and resume as a single PDF document, saving the file by your Last Name, First Name. Include the Job Posting # in the subject line of your email.Send the file to: (see below) The Department of Children and Families is an Equal Employment Opportunity Employer and is committed to fostering a respectful and inclusive work environment which reflects the diversity of the state we serve.
03/05/2024
Full time
Software Development Specialist 1 3 Positions (Posting 153-24) The Department of Children and Families (DCF), Office of Information Technology seeks three (3) qualified candidates for our Software Development Specialist 1 vacancies. These positions will be located in Trenton, NJ. Under close supervision and monitoring in a state or local government agency, the Software Development Specialists perform analysis, maintenance, programming and support work on modules of existing systems; may develop web applications or websites; does other related work. REQUIREMENTS NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Five (5) years of professional experience in programming, systems programming, or computer analysis. OR Possession of a Bachelor's degree from an accredited college or university; and one (1) year of the above-mentioned professional experience. OR Possession of a Master's degree in an information technology field. NOTE: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions. SPECIAL NOTE : Good understanding of Java Web Applications. Knowledge of Java, Servlets, JSP, J2EE, HTML, JavaScript. Knowledge of struts framework; knowledge and implementation of Object-Oriented Concepts and Design Patterns. Ability to multitask and work in a fast-paced environment; ability to communicate effectively with developers and business analysts; team player that can work independently. RESUME NOTE: Eligibility determinations will be based upon information presented on the resume only. Applicants who possess a degree from a college or university outside the United States must provide an evaluation of one's transcripts from a recognized evaluation service at the time of submission. Failure to do so may result in your ineligibility. LICENSE: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. PUBLIC SERVICE LOAN FORGIVENESS: As a prospective employee of the State of New Jersey, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website. VETERANS PREFERENCE : Are you a veteran? If so, proof of your NJ Veterans Preference is required at application. Please provide a copy of your New Jersey Civil Service Commission NOTIFICATION OF VETERANS STATUS along with your cover letter and resume. For information on how to apply for Veterans Preference in the State of NJ, please visit the Civil Service Commission's website. SAME APPLICANTS : If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program visit their website (see below), or call CSC. RESIDENCY LAW : Please refer to the New Jersey Department of Children and Families' website. SALARY : $60,062.18 - $85,033.04 TO APPLY: Forward a cover letter and resume as a single PDF document, saving the file by your Last Name, First Name. Include the Job Posting # in the subject line of your email.Send the file to: (see below) The Department of Children and Families is an Equal Employment Opportunity Employer and is committed to fostering a respectful and inclusive work environment which reflects the diversity of the state we serve.
Do you have a passion for search engine optimisation, customer management and a strong ability for driving organic traffic If so this may be a position below for you! We are partnered with a dynamic data driven company looking for talented SEO Professional. In this company you will play a vital role in developing and implementing winning SEO strategies for multiple client accounts of varying size. You will work across various elements of technical SEO, which include local SEO and E-commerce SEO using different tools but also be confident in your approach to manage and retain customers too. In this role you will be supported by a wider team of content/copy professionals and also working alongside the Paid Media team. The business is very proud of their teams and you will be joining a business constantly on the road to success. This will be a permanent full time role, with hybrid working role which is commutable from areas of the North West, such as St Helens, Liverpool, Wigan and Warrington. Day to day: Develop and execute comprehensive SEO strategies for a variety of clients across different industries. Conduct in-depth keyword research and competitive analysis to identify high-potential opportunities. Optimize website content, on-page elements, and technical SEO factors to improve search engine ranking. Build high-quality backlinks through effective link-building strategies. Monitor website traffic, analyse SEO performance metrics, and report on results to clients. Stay up-to-date with the latest SEO trends and algorithm updates. Collaborate with content creators, web developers, and other team members to ensure a holistic SEO approach. Identify and recommend SEO tools and software to streamline processes. Prepare proposals and presentations for potential clients. Manage relationships with key clients and new customers. What you'll bring: Experience as an SEO Executive/Manager or similar either agency side or inhouse. Proven track record of success in increasing organic website traffic and search engine rankings. Strong understanding of SEO best practices and principles, including on-page optimization, technical SEO, and link building. Expertise in tools which could include Ahrefs, SEMrush, Google Search Console, Screaming Frog, Majestic and Surfer SEO. Excellent writing and communication skills, with the ability to explain complex SEO concepts to customer base. Analytics skills and a data-driven approach to problem-solving. Excellent organisational skills and a meticulous attention to detail. Passion for the digital marketing industry and a willingness to stay ahead of the curve. Ability to work effectively within a team environment. Please apply using the link below to be considered for this role.
03/05/2024
Full time
Do you have a passion for search engine optimisation, customer management and a strong ability for driving organic traffic If so this may be a position below for you! We are partnered with a dynamic data driven company looking for talented SEO Professional. In this company you will play a vital role in developing and implementing winning SEO strategies for multiple client accounts of varying size. You will work across various elements of technical SEO, which include local SEO and E-commerce SEO using different tools but also be confident in your approach to manage and retain customers too. In this role you will be supported by a wider team of content/copy professionals and also working alongside the Paid Media team. The business is very proud of their teams and you will be joining a business constantly on the road to success. This will be a permanent full time role, with hybrid working role which is commutable from areas of the North West, such as St Helens, Liverpool, Wigan and Warrington. Day to day: Develop and execute comprehensive SEO strategies for a variety of clients across different industries. Conduct in-depth keyword research and competitive analysis to identify high-potential opportunities. Optimize website content, on-page elements, and technical SEO factors to improve search engine ranking. Build high-quality backlinks through effective link-building strategies. Monitor website traffic, analyse SEO performance metrics, and report on results to clients. Stay up-to-date with the latest SEO trends and algorithm updates. Collaborate with content creators, web developers, and other team members to ensure a holistic SEO approach. Identify and recommend SEO tools and software to streamline processes. Prepare proposals and presentations for potential clients. Manage relationships with key clients and new customers. What you'll bring: Experience as an SEO Executive/Manager or similar either agency side or inhouse. Proven track record of success in increasing organic website traffic and search engine rankings. Strong understanding of SEO best practices and principles, including on-page optimization, technical SEO, and link building. Expertise in tools which could include Ahrefs, SEMrush, Google Search Console, Screaming Frog, Majestic and Surfer SEO. Excellent writing and communication skills, with the ability to explain complex SEO concepts to customer base. Analytics skills and a data-driven approach to problem-solving. Excellent organisational skills and a meticulous attention to detail. Passion for the digital marketing industry and a willingness to stay ahead of the curve. Ability to work effectively within a team environment. Please apply using the link below to be considered for this role.
Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams across international Brother sales offices to ensure consistent content quality and user-friendliness. Review, edit, and create English-language content for product guides, user interfaces, FAQs, and other informational materials. Manage production schedules to meet all deadlines and maintain high standards of content delivery. Education and Experience Required: Essential: Experience in end user content review and creation, ideally in hardware and/or software domains. Good understanding of customer journey and mapping, particularly using Chat Bot systems. Excellent analytical skills and strong communication abilities. Previous work experience in a customer support function with attention to detail. Proficiency in Microsoft Office and Adobe Acrobat. Desirable: Degree-level education or equivalent professional experience. Team leader or Supervisory experience Experience working within a global company, collaborating with multi-national teams. Familiarity with corporate industry-standard style guides for content creation. Knowledge of machine translation systems. Benefits: £38k-43k based on experience Flexi Working Hours (37.5 working week) Monday-Friday Hybrid working model (2 Office/3 Home) 25 days holidays + BH Free Parking Opportunities for professional growth and development within a leading technology company. How to Apply: If you are a motivated individual who thrives in a dynamic environment and is passionate about enhancing customer experiences through innovative solutions, we encourage you to apply. Please send your CV and a cover letter detailing your relevant experience The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
03/05/2024
Full time
Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams across international Brother sales offices to ensure consistent content quality and user-friendliness. Review, edit, and create English-language content for product guides, user interfaces, FAQs, and other informational materials. Manage production schedules to meet all deadlines and maintain high standards of content delivery. Education and Experience Required: Essential: Experience in end user content review and creation, ideally in hardware and/or software domains. Good understanding of customer journey and mapping, particularly using Chat Bot systems. Excellent analytical skills and strong communication abilities. Previous work experience in a customer support function with attention to detail. Proficiency in Microsoft Office and Adobe Acrobat. Desirable: Degree-level education or equivalent professional experience. Team leader or Supervisory experience Experience working within a global company, collaborating with multi-national teams. Familiarity with corporate industry-standard style guides for content creation. Knowledge of machine translation systems. Benefits: £38k-43k based on experience Flexi Working Hours (37.5 working week) Monday-Friday Hybrid working model (2 Office/3 Home) 25 days holidays + BH Free Parking Opportunities for professional growth and development within a leading technology company. How to Apply: If you are a motivated individual who thrives in a dynamic environment and is passionate about enhancing customer experiences through innovative solutions, we encourage you to apply. Please send your CV and a cover letter detailing your relevant experience The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the companies vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. If you feel that you are a suitable candidate for this role or are keen to hear more. Please email a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
03/05/2024
Full time
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the companies vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. If you feel that you are a suitable candidate for this role or are keen to hear more. Please email a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Technical Writer - Banking/remote Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. The ideal candidate has proficiency in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer to create an effective and impactful: Technical documentation, User manuals/guidelines, Brochures, Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
03/05/2024
Project-based
Technical Writer - Banking/remote Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. The ideal candidate has proficiency in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer to create an effective and impactful: Technical documentation, User manuals/guidelines, Brochures, Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
03/05/2024
Project-based
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Robert Walters is working in partnership with a leading provider of healthcare services. With a long-standing history, they have a national customer base offering a range of consultancy services. Due to continued growth, projects and acquisition, they are keen to appoint an experienced an Business Applications Specialist (Home Based) paying a salary up to £36,000, plus bonus and profit share and is 100% home based. As an experienced Business Applications Specialist (Home Based), you will plan and deliver IT Plans by helping develop a detailed understanding of the business challenges and identifying technology-based solutions to support operational excellence and fast business growth. You will use your knowledge of business operations and technology market to work in a partnership-based approach with leaders and partners to plan and deliver operational changes. Business Applications Specialist (Home Based): Duties Stakeholder Engagement - understand requirements, build project proposals Progress proposals to conceptual design Work teams throughout project initiation to meet project needs and objectives Understand of business context across support office and managed services operations Understand how technology delivery and operational process can deliver business strategy Work with PM's and BA's to ensure projects are initiated well Provide business domain, existing technology and process expertise to the design teams Provide support to projects - ensure solutions meet business needs Work with test teams to ensure stages are signed off Support 1st and 2nd service support group with queries Create/Manage documentation for applications Carry out configuration of applications Review/Update application configuration Business Applications Specialist (Home Based): Experience Understand principles of Business Analysis/Solutions Architecture Knowledge of project support Testing system upgrades and new roll outs Solution delivery roles Desirable Experience of rolling out/support patient electronic record system The permanent opportunity for a Business Applications Specialist (Home Based), will pay a salary range up to £36,000 plus bonus and profit share and is 100% home based. The is an opportunity to join a national industry leader that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
03/05/2024
Full time
Robert Walters is working in partnership with a leading provider of healthcare services. With a long-standing history, they have a national customer base offering a range of consultancy services. Due to continued growth, projects and acquisition, they are keen to appoint an experienced an Business Applications Specialist (Home Based) paying a salary up to £36,000, plus bonus and profit share and is 100% home based. As an experienced Business Applications Specialist (Home Based), you will plan and deliver IT Plans by helping develop a detailed understanding of the business challenges and identifying technology-based solutions to support operational excellence and fast business growth. You will use your knowledge of business operations and technology market to work in a partnership-based approach with leaders and partners to plan and deliver operational changes. Business Applications Specialist (Home Based): Duties Stakeholder Engagement - understand requirements, build project proposals Progress proposals to conceptual design Work teams throughout project initiation to meet project needs and objectives Understand of business context across support office and managed services operations Understand how technology delivery and operational process can deliver business strategy Work with PM's and BA's to ensure projects are initiated well Provide business domain, existing technology and process expertise to the design teams Provide support to projects - ensure solutions meet business needs Work with test teams to ensure stages are signed off Support 1st and 2nd service support group with queries Create/Manage documentation for applications Carry out configuration of applications Review/Update application configuration Business Applications Specialist (Home Based): Experience Understand principles of Business Analysis/Solutions Architecture Knowledge of project support Testing system upgrades and new roll outs Solution delivery roles Desirable Experience of rolling out/support patient electronic record system The permanent opportunity for a Business Applications Specialist (Home Based), will pay a salary range up to £36,000 plus bonus and profit share and is 100% home based. The is an opportunity to join a national industry leader that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Robert Walters is working in partnership with a leading provider of healthcare services. With a long-standing history, they have a national customer base offering a range of consultancy services. Due to continued growth, projects and acquisition, they are keen to appoint an experienced an Business Applications Specialist (Home Based) paying a salary up to £36,000, plus bonus and profit share and is 100% home based. As an experienced Business Applications Specialist (Home Based), you will plan and deliver IT Plans by helping develop a detailed understanding of the business challenges and identifying technology-based solutions to support operational excellence and fast business growth. You will use your knowledge of business operations and technology market to work in a partnership-based approach with leaders and partners to plan and deliver operational changes. Business Applications Specialist (Home Based): Duties Stakeholder Engagement - understand requirements, build project proposals Progress proposals to conceptual design Work teams throughout project initiation to meet project needs and objectives Understand of business context across support office and managed services operations Understand how technology delivery and operational process can deliver business strategy Work with PM's and BA's to ensure projects are initiated well Provide business domain, existing technology and process expertise to the design teams Provide support to projects - ensure solutions meet business needs Work with test teams to ensure stages are signed off Support 1st and 2nd service support group with queries Create/Manage documentation for applications Carry out configuration of applications Review/Update application configuration Business Applications Specialist (Home Based): Experience Understand principles of Business Analysis/Solutions Architecture Knowledge of project support Testing system upgrades and new roll outs Solution delivery roles Desirable Experience of rolling out/support patient electronic record system The permanent opportunity for a Business Applications Specialist (Home Based), will pay a salary range up to £36,000 plus bonus and profit share and is 100% home based. The is an opportunity to join a national industry leader that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
03/05/2024
Full time
Robert Walters is working in partnership with a leading provider of healthcare services. With a long-standing history, they have a national customer base offering a range of consultancy services. Due to continued growth, projects and acquisition, they are keen to appoint an experienced an Business Applications Specialist (Home Based) paying a salary up to £36,000, plus bonus and profit share and is 100% home based. As an experienced Business Applications Specialist (Home Based), you will plan and deliver IT Plans by helping develop a detailed understanding of the business challenges and identifying technology-based solutions to support operational excellence and fast business growth. You will use your knowledge of business operations and technology market to work in a partnership-based approach with leaders and partners to plan and deliver operational changes. Business Applications Specialist (Home Based): Duties Stakeholder Engagement - understand requirements, build project proposals Progress proposals to conceptual design Work teams throughout project initiation to meet project needs and objectives Understand of business context across support office and managed services operations Understand how technology delivery and operational process can deliver business strategy Work with PM's and BA's to ensure projects are initiated well Provide business domain, existing technology and process expertise to the design teams Provide support to projects - ensure solutions meet business needs Work with test teams to ensure stages are signed off Support 1st and 2nd service support group with queries Create/Manage documentation for applications Carry out configuration of applications Review/Update application configuration Business Applications Specialist (Home Based): Experience Understand principles of Business Analysis/Solutions Architecture Knowledge of project support Testing system upgrades and new roll outs Solution delivery roles Desirable Experience of rolling out/support patient electronic record system The permanent opportunity for a Business Applications Specialist (Home Based), will pay a salary range up to £36,000 plus bonus and profit share and is 100% home based. The is an opportunity to join a national industry leader that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Robert Walters is working in partnership with a leading provider of healthcare services. With a long-standing history, they have a national customer base offering a range of consultancy services. Due to continued growth, projects and acquisition, they are keen to appoint an experienced an Business Applications Specialist (Home Based) paying a salary up to £36,000, plus bonus and profit share and is 100% home based. As an experienced Business Applications Specialist (Home Based), you will plan and deliver IT Plans by helping develop a detailed understanding of the business challenges and identifying technology-based solutions to support operational excellence and fast business growth. You will use your knowledge of business operations and technology market to work in a partnership-based approach with leaders and partners to plan and deliver operational changes. Business Applications Specialist (Home Based): Duties Stakeholder Engagement - understand requirements, build project proposals Progress proposals to conceptual design Work teams throughout project initiation to meet project needs and objectives Understand of business context across support office and managed services operations Understand how technology delivery and operational process can deliver business strategy Work with PM's and BA's to ensure projects are initiated well Provide business domain, existing technology and process expertise to the design teams Provide support to projects - ensure solutions meet business needs Work with test teams to ensure stages are signed off Support 1st and 2nd service support group with queries Create/Manage documentation for applications Carry out configuration of applications Review/Update application configuration Business Applications Specialist (Home Based): Experience Understand principles of Business Analysis/Solutions Architecture Knowledge of project support Testing system upgrades and new roll outs Solution delivery roles Desirable Experience of rolling out/support patient electronic record system The permanent opportunity for a Business Applications Specialist (Home Based), will pay a salary range up to £36,000 plus bonus and profit share and is 100% home based. The is an opportunity to join a national industry leader that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
03/05/2024
Full time
Robert Walters is working in partnership with a leading provider of healthcare services. With a long-standing history, they have a national customer base offering a range of consultancy services. Due to continued growth, projects and acquisition, they are keen to appoint an experienced an Business Applications Specialist (Home Based) paying a salary up to £36,000, plus bonus and profit share and is 100% home based. As an experienced Business Applications Specialist (Home Based), you will plan and deliver IT Plans by helping develop a detailed understanding of the business challenges and identifying technology-based solutions to support operational excellence and fast business growth. You will use your knowledge of business operations and technology market to work in a partnership-based approach with leaders and partners to plan and deliver operational changes. Business Applications Specialist (Home Based): Duties Stakeholder Engagement - understand requirements, build project proposals Progress proposals to conceptual design Work teams throughout project initiation to meet project needs and objectives Understand of business context across support office and managed services operations Understand how technology delivery and operational process can deliver business strategy Work with PM's and BA's to ensure projects are initiated well Provide business domain, existing technology and process expertise to the design teams Provide support to projects - ensure solutions meet business needs Work with test teams to ensure stages are signed off Support 1st and 2nd service support group with queries Create/Manage documentation for applications Carry out configuration of applications Review/Update application configuration Business Applications Specialist (Home Based): Experience Understand principles of Business Analysis/Solutions Architecture Knowledge of project support Testing system upgrades and new roll outs Solution delivery roles Desirable Experience of rolling out/support patient electronic record system The permanent opportunity for a Business Applications Specialist (Home Based), will pay a salary range up to £36,000 plus bonus and profit share and is 100% home based. The is an opportunity to join a national industry leader that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Job Purpose & Summary Your expertise as a Multimedia Specialist is essential to our team. This is a multi-disciplinary role across a broad range of platforms, and you will need to be an expert in graphic design, photography, videography, web development and search engine marketing. You will work both independently and as part of a team, and your ability to execute these tasks effectively is crucial to the growth and prosperity of our organisation. Key responsibilities Implement and manage performance of Magenta, Joomla, Shopify, WordPress & HTML sites via organic search engine marketing. Devise, develop and execute off-page linking strategies, where necessary. Optimize websites, Google/Facebook feeds to ensure content engagement and conversion. Monitor performance of sites against acquisition targets identifying areas for improvement and provide recommendations. Create and implement on-page and off-page strategies to facilitate acquisition targets across all digital channels. Identify digital gaps and provide development team with recommendations for implementation based on driving maximum traffic, engagement and conversion while following white-hat SEO best practices. Monitor competitors and provide recommendations to ensure clients achieve maximum returns. Development in conjunction with design team for specific landing page optimization/conversion AdWords campaigns across Magento, Joomla, Shopify, WordPress and HTML. Provide assistance with specifying and designing Internet strategies and web-based methods. Oversee the creative process and give guidance to the design/media team as required. Collaborate with web developers to integrate multimedia elements into websites and optimize user experiences. Ensure content is responsive and accessible. Create and format multimedia content for various media platforms, adapting content to meet platform-specific requirements and trends. Testing multimedia products for technical errors or faults and correct accordingly. Analysing, designing and developing Internet sites applying a mixture of artistry and creativity with software programming and Scripting languages and interfacing with operating environments. Communicating with network specialists regarding web-related issues, such as security and hosting websites, to control and enforce Internet and web server security, space allocation, user access, business continuity, website backup and disaster recovery planning. Designing, developing and integrating computer code with other specialised inputs, such as image files, audio files and Scripting languages, to produce, maintain and support websites. Continue to develop enhancements for product HyperGift. Monitor Product HyperGift sales and provide marketing strategies for current HyperGift clients. Production of HyperGift training videos. Monitor and upgrade Product HyperGift Voucher Templates. Skills and Qualifications Minimum of 5 years' in SEO and development experience across multiple CMS/websites. Excellent analytical skills with experience of delivering reports and ensuring recommended actions. Working development knowledge of Opensource CMS, Shopify, PHP, HTML 5, Java and Python. C# added advantage. Proficiency in multimedia software and tools, such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator), Final Cut Pro, or similar. Strong understanding of photo/video production techniques, including shooting, editing, color correction, and sound design. Drone operator experience, preferably DJI. A good understanding of technologies used to run, track and optimise campaigns. Super analytical, evaluative and problem-solving abilities. Ability to establish priorities, work independently and proceed with objectives without supervision. Team Player.
03/05/2024
Full time
Job Purpose & Summary Your expertise as a Multimedia Specialist is essential to our team. This is a multi-disciplinary role across a broad range of platforms, and you will need to be an expert in graphic design, photography, videography, web development and search engine marketing. You will work both independently and as part of a team, and your ability to execute these tasks effectively is crucial to the growth and prosperity of our organisation. Key responsibilities Implement and manage performance of Magenta, Joomla, Shopify, WordPress & HTML sites via organic search engine marketing. Devise, develop and execute off-page linking strategies, where necessary. Optimize websites, Google/Facebook feeds to ensure content engagement and conversion. Monitor performance of sites against acquisition targets identifying areas for improvement and provide recommendations. Create and implement on-page and off-page strategies to facilitate acquisition targets across all digital channels. Identify digital gaps and provide development team with recommendations for implementation based on driving maximum traffic, engagement and conversion while following white-hat SEO best practices. Monitor competitors and provide recommendations to ensure clients achieve maximum returns. Development in conjunction with design team for specific landing page optimization/conversion AdWords campaigns across Magento, Joomla, Shopify, WordPress and HTML. Provide assistance with specifying and designing Internet strategies and web-based methods. Oversee the creative process and give guidance to the design/media team as required. Collaborate with web developers to integrate multimedia elements into websites and optimize user experiences. Ensure content is responsive and accessible. Create and format multimedia content for various media platforms, adapting content to meet platform-specific requirements and trends. Testing multimedia products for technical errors or faults and correct accordingly. Analysing, designing and developing Internet sites applying a mixture of artistry and creativity with software programming and Scripting languages and interfacing with operating environments. Communicating with network specialists regarding web-related issues, such as security and hosting websites, to control and enforce Internet and web server security, space allocation, user access, business continuity, website backup and disaster recovery planning. Designing, developing and integrating computer code with other specialised inputs, such as image files, audio files and Scripting languages, to produce, maintain and support websites. Continue to develop enhancements for product HyperGift. Monitor Product HyperGift sales and provide marketing strategies for current HyperGift clients. Production of HyperGift training videos. Monitor and upgrade Product HyperGift Voucher Templates. Skills and Qualifications Minimum of 5 years' in SEO and development experience across multiple CMS/websites. Excellent analytical skills with experience of delivering reports and ensuring recommended actions. Working development knowledge of Opensource CMS, Shopify, PHP, HTML 5, Java and Python. C# added advantage. Proficiency in multimedia software and tools, such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator), Final Cut Pro, or similar. Strong understanding of photo/video production techniques, including shooting, editing, color correction, and sound design. Drone operator experience, preferably DJI. A good understanding of technologies used to run, track and optimise campaigns. Super analytical, evaluative and problem-solving abilities. Ability to establish priorities, work independently and proceed with objectives without supervision. Team Player.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
02/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
02/05/2024
Project-based
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Data Governance & Reporting Manager - SAP experience - We are seeking a skilled and experienced SAP Data Governance and Reporting Manager to join our client's team. The ideal candidate will possess in-depth expertise in SAP, hands-on experience with Power BI and SQL, and a strong understanding of data governance principles. This role offers the opportunity to lead our client's data governance and reporting efforts, driving efficiency and effectiveness in their data management processes. Key Responsibilities: Lead and oversee the implementation and maintenance of SAP data governance practices. Develop and maintain data governance policies, standards, and procedures. Design and implement data quality monitoring and improvement initiatives. Manage data access and security controls in alignment with regulatory requirements. Collaborate with cross-functional teams to ensure data integrity and consistency. Create and maintain comprehensive reports and dashboards using Power BI. Utilize SQL for data extraction, transformation, and analysis. Lead and mentor a team of data governance and reporting specialists. Requirements: Bachelor's degree in Computer Science, Information Systems, or related field. Proven experience as a SAP Data Governance and Reporting Manager or similar role. Strong understanding of SAP data governance principles and best practices. SAP S/4HANA experience Hands-on experience with Power BI for creating reports and dashboards. Proficiency in SQL for data extraction, transformation, and analysis. Excellent analytical and problem-solving skills. Strong leadership and team management abilities. Effective communication and stakeholder management skills. Ability to thrive in a fast-paced, dynamic environment. Preferred Qualifications: SAP certification(s) in relevant modules. Experience with other data governance tools and technologies. Knowledge of data privacy regulations (eg, GDPR, CCPA). Familiarity with agile methodologies. Why Join Our Client: Opportunity to lead and shape their data governance and reporting initiatives. Collaborative and supportive work environment. Competitive salary and benefits package. Opportunities for professional growth and development. If you're passionate about data governance, possess strong SAP skills, and thrive in a collaborative environment, we encourage you to apply. Join us and be a part of our clients exceptional team! Expert Resource is a specialist SAP, Oracle, Salesforce, Microsoft, and IT resource partner working with Clients on Contract, Permanent, and FTC opportunities globally. We pride ourselves on service and building strong professional relationships with candidates and clients in markets in which we have a genuine interest. At Expert Resource, we firmly believe in the strength and value of diversity. We are committed to creating an inclusive environment where individuals of all backgrounds, experiences, and perspectives are welcomed and respected. Our recruitment practices are guided by the principle that diversity enhances innovation, creativity, and overall organizational success. We do not discriminate on the basis of race, ethnicity, gender, sexual orientation, age, disability, or any other characteristic. Our goal is to foster a workplace that celebrates uniqueness and ensures equal opportunities for all candidates. By embracing diversity, we strive to build a more dynamic and harmonious workforce, reflecting the richness of the global talent pool
02/05/2024
Full time
Data Governance & Reporting Manager - SAP experience - We are seeking a skilled and experienced SAP Data Governance and Reporting Manager to join our client's team. The ideal candidate will possess in-depth expertise in SAP, hands-on experience with Power BI and SQL, and a strong understanding of data governance principles. This role offers the opportunity to lead our client's data governance and reporting efforts, driving efficiency and effectiveness in their data management processes. Key Responsibilities: Lead and oversee the implementation and maintenance of SAP data governance practices. Develop and maintain data governance policies, standards, and procedures. Design and implement data quality monitoring and improvement initiatives. Manage data access and security controls in alignment with regulatory requirements. Collaborate with cross-functional teams to ensure data integrity and consistency. Create and maintain comprehensive reports and dashboards using Power BI. Utilize SQL for data extraction, transformation, and analysis. Lead and mentor a team of data governance and reporting specialists. Requirements: Bachelor's degree in Computer Science, Information Systems, or related field. Proven experience as a SAP Data Governance and Reporting Manager or similar role. Strong understanding of SAP data governance principles and best practices. SAP S/4HANA experience Hands-on experience with Power BI for creating reports and dashboards. Proficiency in SQL for data extraction, transformation, and analysis. Excellent analytical and problem-solving skills. Strong leadership and team management abilities. Effective communication and stakeholder management skills. Ability to thrive in a fast-paced, dynamic environment. Preferred Qualifications: SAP certification(s) in relevant modules. Experience with other data governance tools and technologies. Knowledge of data privacy regulations (eg, GDPR, CCPA). Familiarity with agile methodologies. Why Join Our Client: Opportunity to lead and shape their data governance and reporting initiatives. Collaborative and supportive work environment. Competitive salary and benefits package. Opportunities for professional growth and development. If you're passionate about data governance, possess strong SAP skills, and thrive in a collaborative environment, we encourage you to apply. Join us and be a part of our clients exceptional team! Expert Resource is a specialist SAP, Oracle, Salesforce, Microsoft, and IT resource partner working with Clients on Contract, Permanent, and FTC opportunities globally. We pride ourselves on service and building strong professional relationships with candidates and clients in markets in which we have a genuine interest. At Expert Resource, we firmly believe in the strength and value of diversity. We are committed to creating an inclusive environment where individuals of all backgrounds, experiences, and perspectives are welcomed and respected. Our recruitment practices are guided by the principle that diversity enhances innovation, creativity, and overall organizational success. We do not discriminate on the basis of race, ethnicity, gender, sexual orientation, age, disability, or any other characteristic. Our goal is to foster a workplace that celebrates uniqueness and ensures equal opportunities for all candidates. By embracing diversity, we strive to build a more dynamic and harmonious workforce, reflecting the richness of the global talent pool
We are seeking an experienced senior configuration analyst. From a service perspective, the team are responsible for maintaining and supporting the Bank's SWIFT product estate which underpin critical financial services. The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Key areas of responsibility are: Technical Display an ability to provide technical leadership for the development and support of SWIFT services Use their technical and business experience to support production and UAT financial messaging systems. Provide daily support of operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including bank holidays Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle Team Working Engage with multiple stakeholders both internally and externally Ensure team standards and processes are adhered to Proactively contribute and update system/process documentation Consistently demonstrate bank values in day to day work, namely being: collaborative, inclusive, empowering, decisive and open Adopt the Service First culture If you feel you have the skills and experience needed for this role; please do apply now.
02/05/2024
Project-based
We are seeking an experienced senior configuration analyst. From a service perspective, the team are responsible for maintaining and supporting the Bank's SWIFT product estate which underpin critical financial services. The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Key areas of responsibility are: Technical Display an ability to provide technical leadership for the development and support of SWIFT services Use their technical and business experience to support production and UAT financial messaging systems. Provide daily support of operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including bank holidays Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle Team Working Engage with multiple stakeholders both internally and externally Ensure team standards and processes are adhered to Proactively contribute and update system/process documentation Consistently demonstrate bank values in day to day work, namely being: collaborative, inclusive, empowering, decisive and open Adopt the Service First culture If you feel you have the skills and experience needed for this role; please do apply now.
We are seeking an Senior Configuration Analyst with extensive previous experience of configuring and supporting SWIFT products. You will be expected to provide out of hours support, including Bank holidays Key accountabilities: Provide technical leadership for the development and support of SWIFT services Use your technical and business experience to support the organisation's production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Deliver high quality software components and documentation which conform to guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Proactively seek out system improvements that result in a reduction in support calls Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have demonstrable specialist experience of the following SWIFT products: Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Key requirements: An ability to engage confidently and effectively with senior stakeholders, both business and technical Strong analytical skills including the ability to translate requirements into a low level technical design Strong technical aptitude with the ability to pick up new technologies quickly Strong problem solving skills The ability to create concise, informative technical documentation The ability to work well under pressure The ability to identify and escalate risks in the interests of protecting Live service/systems Good interpersonal communication skills with an ability to interpret and present information to a variety of recipients. Desirable technical experience: SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
02/05/2024
Project-based
We are seeking an Senior Configuration Analyst with extensive previous experience of configuring and supporting SWIFT products. You will be expected to provide out of hours support, including Bank holidays Key accountabilities: Provide technical leadership for the development and support of SWIFT services Use your technical and business experience to support the organisation's production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Deliver high quality software components and documentation which conform to guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Proactively seek out system improvements that result in a reduction in support calls Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have demonstrable specialist experience of the following SWIFT products: Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Key requirements: An ability to engage confidently and effectively with senior stakeholders, both business and technical Strong analytical skills including the ability to translate requirements into a low level technical design Strong technical aptitude with the ability to pick up new technologies quickly Strong problem solving skills The ability to create concise, informative technical documentation The ability to work well under pressure The ability to identify and escalate risks in the interests of protecting Live service/systems Good interpersonal communication skills with an ability to interpret and present information to a variety of recipients. Desirable technical experience: SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.