ARM (Advanced Resource Managers)
Reading, Berkshire
Threat Intelligence Specialist 6 months £540 per day (Inside IR35) 5 Days per week in Reading My client in the telecommunications industry are looking for a Threat Intelligence Specialist to join their fast-paced team on an initial 6 month contract. The role will be fully on site in Reading so a local candidate will be most ideal. Responsibilities in the role; Identify information security and Threat Intelligence requirements and oversight of delivery by: Identifying business unit Priority Intelligence Requirements that enable the business unit to conduct its business continuously in a secure manner. Analysis of information across Strategic, Operational and Tactical arenas into actionable intelligence that allows stakeholders to make informed decisions. Ensuring delivery of the Threat Intelligence programme within the business unit, delivery of services and products provided by Group Security. Where services are delivered by external providers, ensuring delivery of the Threat Intelligence services as per requirements of business unit. Engage with the business unit to: Develop an understanding of business goals in order to constructively engage senior business leaders on information security, identifying key threats and areas for improvement, driving appropriate risk management decisions and collaborating with partners to achieve positive outcomes and business benefits Ensure emerging information and cyber security threats to the business are identified, discussed with senior business leadership and addressed through presented opportunities of security innovation. Build strong relationships within the business to gain an understanding of security-related business threats, vulnerabilities and risks. Facilitate Group Security support to business projects as the subject matter expert providing guidance and support in implementing Threat Intelligence project requirements. Embedding information security and cyber across the business unit by: Establish positive relationships engaging with technical teams and executives to deliver regular Threat Intelligence reporting and mitigation advisory and seek continuous improvement of TVM process. Monitoring of threat actors and groups, and identifying key trends leveraging internal and external threat data to enable positive business outcomes, keeping senior business leadership informed about information security-related issues and activities potentially affecting the organisation. Assist in running a threat intelligence platform that can store cyber threat intelligence idioms such as threat actors, exploit targets from disparate sources, devices, communities and industries in a structured & standardized way. Focus on awareness and training including by; Briefing regularly the business unit senior leadership team on cyber threats and risks profile. Delivering awareness and training to the relevant business unit team and high-risk users. Communicating the importance and promoting awareness of information security to the business. Increasing business awareness of emerging security threats and risks. Helping develop a security culture within the business. Partnering with the different functions working on controls by: Supporting Incident Response activities providing further context, OSINT support and behavioural analysis in the event of a security incident impacting the business unit. Maintaining a balanced relationship with risk functions, compliance functions and with internal and external audit functions. Ensure timely delivery of actionable threat intelligence across the organisation, including key stakeholders; Security Operations, Incident Response, Vulnerability Management, Security Leadership, Fraud Prevention and Industry intelligence communities. Continuous Improvement through the delivery of; Provide mentoring and development of Threat Intelligence Analysts through sharing learnings and best practices. Act as the point of escalation and support for Threat Intelligence analysts in the event of complex security incidents. Develop proven structure and processes such as run books that help the team achieve outstanding results. Championing and supporting Group Security's wider BCM, Incident and Crisis Management functions. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
30/04/2024
Project-based
Threat Intelligence Specialist 6 months £540 per day (Inside IR35) 5 Days per week in Reading My client in the telecommunications industry are looking for a Threat Intelligence Specialist to join their fast-paced team on an initial 6 month contract. The role will be fully on site in Reading so a local candidate will be most ideal. Responsibilities in the role; Identify information security and Threat Intelligence requirements and oversight of delivery by: Identifying business unit Priority Intelligence Requirements that enable the business unit to conduct its business continuously in a secure manner. Analysis of information across Strategic, Operational and Tactical arenas into actionable intelligence that allows stakeholders to make informed decisions. Ensuring delivery of the Threat Intelligence programme within the business unit, delivery of services and products provided by Group Security. Where services are delivered by external providers, ensuring delivery of the Threat Intelligence services as per requirements of business unit. Engage with the business unit to: Develop an understanding of business goals in order to constructively engage senior business leaders on information security, identifying key threats and areas for improvement, driving appropriate risk management decisions and collaborating with partners to achieve positive outcomes and business benefits Ensure emerging information and cyber security threats to the business are identified, discussed with senior business leadership and addressed through presented opportunities of security innovation. Build strong relationships within the business to gain an understanding of security-related business threats, vulnerabilities and risks. Facilitate Group Security support to business projects as the subject matter expert providing guidance and support in implementing Threat Intelligence project requirements. Embedding information security and cyber across the business unit by: Establish positive relationships engaging with technical teams and executives to deliver regular Threat Intelligence reporting and mitigation advisory and seek continuous improvement of TVM process. Monitoring of threat actors and groups, and identifying key trends leveraging internal and external threat data to enable positive business outcomes, keeping senior business leadership informed about information security-related issues and activities potentially affecting the organisation. Assist in running a threat intelligence platform that can store cyber threat intelligence idioms such as threat actors, exploit targets from disparate sources, devices, communities and industries in a structured & standardized way. Focus on awareness and training including by; Briefing regularly the business unit senior leadership team on cyber threats and risks profile. Delivering awareness and training to the relevant business unit team and high-risk users. Communicating the importance and promoting awareness of information security to the business. Increasing business awareness of emerging security threats and risks. Helping develop a security culture within the business. Partnering with the different functions working on controls by: Supporting Incident Response activities providing further context, OSINT support and behavioural analysis in the event of a security incident impacting the business unit. Maintaining a balanced relationship with risk functions, compliance functions and with internal and external audit functions. Ensure timely delivery of actionable threat intelligence across the organisation, including key stakeholders; Security Operations, Incident Response, Vulnerability Management, Security Leadership, Fraud Prevention and Industry intelligence communities. Continuous Improvement through the delivery of; Provide mentoring and development of Threat Intelligence Analysts through sharing learnings and best practices. Act as the point of escalation and support for Threat Intelligence analysts in the event of complex security incidents. Develop proven structure and processes such as run books that help the team achieve outstanding results. Championing and supporting Group Security's wider BCM, Incident and Crisis Management functions. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Senior/Lead .NET Developer - London (Hybrid) - £275 a day (Inside IR35) Skills required: Strong proficiency in Microsoft .NET technologies including Legacy and modern platforms. Proficient in C# programming language, ASP.NET WebForms, ASP.NET MVC, Windows Communication Foundation (WCF), and Windows Workflow Foundation (WWF). Experience with Microsoft .NET Message Queues and writing parsers for XML and XSLT. Ability to write MS SQL Queries and integrate with SQL databases. Familiarity with Front End development using Angular and integrating with REST APIs. Knowledge of Git version control and related tooling. Experience with Java Messaging Services (JMS) and SOAP Web Services. Understanding of financial messaging protocols such as ISO 20022 and ISO 15022, including Swift messages. Familiarity with FIX Onyx protocol. Experience in containerized deployments using Kubernetes and deployment automation using Chef. Proficiency in managing automated build pipelines, preferably using TeamCity and Azure DevOps. Job Responsibilities: Collaborate with clients to understand business requirements and technical constraints, providing technical guidance and consultation. Work closely with project managers and development teams to ensure successful project delivery. Design, implement, and optimize robust and scalable solutions using Microsoft technologies. Provide hands-on involvement in project delivery, including preparing solution blueprints and providing technical leadership. Evangelize technology development principles and standards across newly formed teams. Identify key improvement areas in technology delivery or testing to increase team performance iteratively. Contribute to the development and integration of various components such as message queues, parsers, and web services. Leverage domain knowledge in Financial Services, including trading platforms and Swift Payment Gateways. Stay updated with emerging technologies and industry best practices to drive continuous improvement in development processes.
30/04/2024
Project-based
Senior/Lead .NET Developer - London (Hybrid) - £275 a day (Inside IR35) Skills required: Strong proficiency in Microsoft .NET technologies including Legacy and modern platforms. Proficient in C# programming language, ASP.NET WebForms, ASP.NET MVC, Windows Communication Foundation (WCF), and Windows Workflow Foundation (WWF). Experience with Microsoft .NET Message Queues and writing parsers for XML and XSLT. Ability to write MS SQL Queries and integrate with SQL databases. Familiarity with Front End development using Angular and integrating with REST APIs. Knowledge of Git version control and related tooling. Experience with Java Messaging Services (JMS) and SOAP Web Services. Understanding of financial messaging protocols such as ISO 20022 and ISO 15022, including Swift messages. Familiarity with FIX Onyx protocol. Experience in containerized deployments using Kubernetes and deployment automation using Chef. Proficiency in managing automated build pipelines, preferably using TeamCity and Azure DevOps. Job Responsibilities: Collaborate with clients to understand business requirements and technical constraints, providing technical guidance and consultation. Work closely with project managers and development teams to ensure successful project delivery. Design, implement, and optimize robust and scalable solutions using Microsoft technologies. Provide hands-on involvement in project delivery, including preparing solution blueprints and providing technical leadership. Evangelize technology development principles and standards across newly formed teams. Identify key improvement areas in technology delivery or testing to increase team performance iteratively. Contribute to the development and integration of various components such as message queues, parsers, and web services. Leverage domain knowledge in Financial Services, including trading platforms and Swift Payment Gateways. Stay updated with emerging technologies and industry best practices to drive continuous improvement in development processes.
Data Architect Manchester up to £65,000 Dependent on experience Harvey Nash are proud to be partnered exclusively with a Higher Education sector client, in the recruitment of a Data Architect on a permanent basis to join their dynamic Digital IT team. The Digital IT directorate provides the digital leadership and the centralised design, delivery, and operational IT services to the university. Currently numbering more than 80 staff, most of the team are located in the main campus site/This role is one of three digital architects forming a team that will help shape the strategy and direction of the Digital strategy which in turn is crucial for the success of the wider institutional strategy and achieving the university's vision: Data Architect role/responsibilities: The Digital Design Architect (Data) is responsible for planning activities that define the information needs of the enterprise and the design of the data master blueprints. Theses strategic designs need to meet the organisation's needs within the context of all enterprise architecture and the connections with application and technology architectures, and solutions. You will also be responsible for providing high quality data analysis, to identify and define common information requirements, and to design conceptual structures to meet the medium and long-term data requirements of the University. In addition, the role will also support the architectural design needs of specific projects and initiatives, working alongside project managers, analysts and technical staff, as well as other University colleagues. If you are a Data Architect who would like to be part of exciting transformational change, within a dynamic and collaborative environment; then I would like to hear from you. Please apply directly online, or send your CV to: (see below), and if your application is successful, one of the team will be in touch, to discuss further.
29/04/2024
Full time
Data Architect Manchester up to £65,000 Dependent on experience Harvey Nash are proud to be partnered exclusively with a Higher Education sector client, in the recruitment of a Data Architect on a permanent basis to join their dynamic Digital IT team. The Digital IT directorate provides the digital leadership and the centralised design, delivery, and operational IT services to the university. Currently numbering more than 80 staff, most of the team are located in the main campus site/This role is one of three digital architects forming a team that will help shape the strategy and direction of the Digital strategy which in turn is crucial for the success of the wider institutional strategy and achieving the university's vision: Data Architect role/responsibilities: The Digital Design Architect (Data) is responsible for planning activities that define the information needs of the enterprise and the design of the data master blueprints. Theses strategic designs need to meet the organisation's needs within the context of all enterprise architecture and the connections with application and technology architectures, and solutions. You will also be responsible for providing high quality data analysis, to identify and define common information requirements, and to design conceptual structures to meet the medium and long-term data requirements of the University. In addition, the role will also support the architectural design needs of specific projects and initiatives, working alongside project managers, analysts and technical staff, as well as other University colleagues. If you are a Data Architect who would like to be part of exciting transformational change, within a dynamic and collaborative environment; then I would like to hear from you. Please apply directly online, or send your CV to: (see below), and if your application is successful, one of the team will be in touch, to discuss further.
Data Architect Manchester up to £65,000 Dependent on experience Harvey Nash are proud to be partnered exclusively with University of Salford to recruit a Data Architect on a permanent basis to join their dynamic Digital IT team. A bit about our Digital IT team. The Digital IT directorate provides the digital leadership and the centralised design, delivery, and operational IT services to the university. Currently numbering more than 80 staff, most of the team are located in the main campus site in Salford. This role is one of three digital architects forming a team that will help shape the strategy and direction of the Digital strategy which in turn is crucial for the success of the wider institutional strategy and achieving the university's vision: "By pioneering exceptional industry partnerships, we will lead the way in real world experiences preparing students for life". So, what will the role involve? The Digital Design Architect (Data) is responsible for planning activities that define the information needs of the enterprise and the design of the data master blueprints. Theses strategic designs need to meet the organisation's needs within the context of all enterprise architecture and the connections with application and technology architectures, and solutions. You will also be responsible for providing high quality data analysis, to identify and define common information requirements, and to design conceptual structures to meet the medium and long-term data requirements of the University. In addition, the role will also support the architectural design needs of specific projects and initiatives, working alongside project managers, analysts and technical staff, as well as other University colleagues. What's in it for you? With over 200 languages spoken across Greater Manchester, we want to create an inspirational, inclusive learning and working environment, celebrating the diversity of our University community in our everyday conversations. Our student population is already incredibly diverse and we want to ensure this is reflected across our colleague profile as well. To help you, we have wide ranging colleague support networks, promoting awareness events throughout the year and giving you the opportunity to share your experiences with others. Our extensive faith centre facilities reflect our continuing commitment to support the student and colleague experience and the beliefs and values you bring to our community. There is a varied benefits package available through 'MySalford' where you can tailor your benefits to suit your own lifestyle - everything from additional annual leave, savings on High Street shopping, travel discounts as well as health and wellbeing support. To maintain work/life balance (and to help you through this pandemic!) you can connect to work from wherever you are, whether it's our Peel Park Campus, MediaCityUK or your living room at home, the tools are there for you to do your best work from your chosen location. Flexibility on working from home is supported where possible, however the role will be based on the University of Salford campus. If you are a Data Architect who would like to be part of exciting transformational change, within a dynamic and collaborative environment; then I would like to hear from you. Please apply directly online, or send your CV to: (see below), and if your application is successful, one of the team will be in touch, to discuss further.
29/04/2024
Full time
Data Architect Manchester up to £65,000 Dependent on experience Harvey Nash are proud to be partnered exclusively with University of Salford to recruit a Data Architect on a permanent basis to join their dynamic Digital IT team. A bit about our Digital IT team. The Digital IT directorate provides the digital leadership and the centralised design, delivery, and operational IT services to the university. Currently numbering more than 80 staff, most of the team are located in the main campus site in Salford. This role is one of three digital architects forming a team that will help shape the strategy and direction of the Digital strategy which in turn is crucial for the success of the wider institutional strategy and achieving the university's vision: "By pioneering exceptional industry partnerships, we will lead the way in real world experiences preparing students for life". So, what will the role involve? The Digital Design Architect (Data) is responsible for planning activities that define the information needs of the enterprise and the design of the data master blueprints. Theses strategic designs need to meet the organisation's needs within the context of all enterprise architecture and the connections with application and technology architectures, and solutions. You will also be responsible for providing high quality data analysis, to identify and define common information requirements, and to design conceptual structures to meet the medium and long-term data requirements of the University. In addition, the role will also support the architectural design needs of specific projects and initiatives, working alongside project managers, analysts and technical staff, as well as other University colleagues. What's in it for you? With over 200 languages spoken across Greater Manchester, we want to create an inspirational, inclusive learning and working environment, celebrating the diversity of our University community in our everyday conversations. Our student population is already incredibly diverse and we want to ensure this is reflected across our colleague profile as well. To help you, we have wide ranging colleague support networks, promoting awareness events throughout the year and giving you the opportunity to share your experiences with others. Our extensive faith centre facilities reflect our continuing commitment to support the student and colleague experience and the beliefs and values you bring to our community. There is a varied benefits package available through 'MySalford' where you can tailor your benefits to suit your own lifestyle - everything from additional annual leave, savings on High Street shopping, travel discounts as well as health and wellbeing support. To maintain work/life balance (and to help you through this pandemic!) you can connect to work from wherever you are, whether it's our Peel Park Campus, MediaCityUK or your living room at home, the tools are there for you to do your best work from your chosen location. Flexibility on working from home is supported where possible, however the role will be based on the University of Salford campus. If you are a Data Architect who would like to be part of exciting transformational change, within a dynamic and collaborative environment; then I would like to hear from you. Please apply directly online, or send your CV to: (see below), and if your application is successful, one of the team will be in touch, to discuss further.
Python Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Python Solutions Architect/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Python Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Salary: £120k - £150k + 20% Guaranteed Bonus + 10% Pension
29/04/2024
Full time
Python Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Python Solutions Architect/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Python Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Salary: £120k - £150k + 20% Guaranteed Bonus + 10% Pension
Python Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Python Solutions Architect/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Python Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Salary: £150k - £170k + 20% Guaranteed Bonus + 10% Pension
29/04/2024
Full time
Python Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Python Solutions Architect/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Python Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Salary: £150k - £170k + 20% Guaranteed Bonus + 10% Pension
Java Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Java Solutions Architect/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Java Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Salary: £120k - £150k + 20% Guaranteed Bonus + 10% Pension
29/04/2024
Full time
Java Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Java Solutions Architect/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Java Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Salary: £120k - £150k + 20% Guaranteed Bonus + 10% Pension
Java Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Java Solutions Architect/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Java Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Salary: £150k - £170k + 20% Guaranteed Bonus + 10% Pension
29/04/2024
Full time
Java Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Java Solutions Architect/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Java Solutions Architect (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Salary: £150k - £170k + 20% Guaranteed Bonus + 10% Pension
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £14.84 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
26/04/2024
Project-based
Location - Hampton, Peterborough Pay - £14.84 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Infrastructure Engineer to shape, provide oversight and manage the implementation and maintenance of Microsoft Power Platform solutions within a brand-new PowerApps team in IT Operations at HMLR. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. Their existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. The Power Platform team sits within the IT Operations Practice, a new team to the organisation and will form part of a wider group of infrastructure engineering teams which design, deliver and support corporate services, for 6500 internal users with some exciting deliverables already rolled out for testing such as a new Desk Booking application. This role is to provide leadership to the team and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs. You will lead and manage the implementation, and maintenance of Infrastructure and Microsoft Power Platform solutions, provide guidance, mentorship, and oversight to the Power platform team, ensuring the reliability, scalability, development, and security of our Power Platform environment. The role holder will champion and lead on taking forward technical consolidation and/or improvement activities providing guidance and leadership to technicians throughout the IT Operations Practice and wider. Responsibilities include: Lead on the design, development and maintenance of Microsoft Power Apps solutions running on the Power Platform, using Power Fx low code programming. Use Power Apps, Power Automate, Power BI, and Microsoft Co-pilot Studio and other Power Platform related technologies to create low code solutions if and where necessary. Lead on engagement with stakeholders to understand business needs required for the development of Power Apps. Support end-users adoption of Power Platform technologies. Leading on the creation of Continuous Integration and Continuous Delivery pipelines for Power Platform and Azure Services Take a leading role in the technical development of staff within the practice helping understand technical skills and capability required now and in the future Task manage technical staff resource as required, setting them clear objectives and tracking them to completion whilst providing appropriate feedback to line managers. There will be line management responsibility, previous experience is desirable Essential skills: Strong knowledge of Power Platform components (Power Apps/Power Automate/Power BI/Microsoft Co-pilot Studio) Some Scripting or programming knowledge (eg C#, ASP.NET, Ruby, Java, Python, Power Fx, JavaScript) Experience of implementing and managing Power Platform components and infrastructure solutions and administration tasks within the Power Platform environment. Experience of optimising power apps to increase performance Evidence of planning and managing significant technical change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension contribution Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay.
26/04/2024
Full time
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Infrastructure Engineer to shape, provide oversight and manage the implementation and maintenance of Microsoft Power Platform solutions within a brand-new PowerApps team in IT Operations at HMLR. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. Their existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. The Power Platform team sits within the IT Operations Practice, a new team to the organisation and will form part of a wider group of infrastructure engineering teams which design, deliver and support corporate services, for 6500 internal users with some exciting deliverables already rolled out for testing such as a new Desk Booking application. This role is to provide leadership to the team and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs. You will lead and manage the implementation, and maintenance of Infrastructure and Microsoft Power Platform solutions, provide guidance, mentorship, and oversight to the Power platform team, ensuring the reliability, scalability, development, and security of our Power Platform environment. The role holder will champion and lead on taking forward technical consolidation and/or improvement activities providing guidance and leadership to technicians throughout the IT Operations Practice and wider. Responsibilities include: Lead on the design, development and maintenance of Microsoft Power Apps solutions running on the Power Platform, using Power Fx low code programming. Use Power Apps, Power Automate, Power BI, and Microsoft Co-pilot Studio and other Power Platform related technologies to create low code solutions if and where necessary. Lead on engagement with stakeholders to understand business needs required for the development of Power Apps. Support end-users adoption of Power Platform technologies. Leading on the creation of Continuous Integration and Continuous Delivery pipelines for Power Platform and Azure Services Take a leading role in the technical development of staff within the practice helping understand technical skills and capability required now and in the future Task manage technical staff resource as required, setting them clear objectives and tracking them to completion whilst providing appropriate feedback to line managers. There will be line management responsibility, previous experience is desirable Essential skills: Strong knowledge of Power Platform components (Power Apps/Power Automate/Power BI/Microsoft Co-pilot Studio) Some Scripting or programming knowledge (eg C#, ASP.NET, Ruby, Java, Python, Power Fx, JavaScript) Experience of implementing and managing Power Platform components and infrastructure solutions and administration tasks within the Power Platform environment. Experience of optimising power apps to increase performance Evidence of planning and managing significant technical change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension contribution Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay.
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Network Engineer to shape the technical direction of HM Land Registry's established network function and infrastructure across all UK offices by actively engaging in series of network re-designs and upgrades including new office topology, Firewalls and routing designs. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. The IT Operations Practice contains an established network function who are responsible for the design, delivery, and maintenance of HM Land Registry network infrastructure. This encompasses data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. These services underpin all of HMLRs IT services. The team are actively engaged in a series of exciting network re-designs and upgrades including new local office topology and design, new switching, Firewalls and routing designs. This role is to provide technical leadership for the Networks team, take forward technical consolidation/improvement activities and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs plus contributing to strategic planning. Responsibilities include: Be the subject matter expert on networks within HM Land Registry, taking accountability for design and management of network infrastructure. Provide technical leadership to the practice, working as a Lead Infrastructure Engineering team to provide guidance and technical decision making within BAU and change portfolio deliverables Support HM Land registry Network Infrastructure, encompassing data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. Use networking skills to continually design and develop the network topology to meet business needs Maintain effective relationships with other practices in order to meet operational requirements and service levels agreements. Contribute to the continual improvement of the practise and the IT Operations community, supporting community members to build and maintain cohesion Occasional hands-on with reconfiguration, troubleshooting, rolling out new equipment and quality assurance. Essential skills: CCNP qualification or equivalent experience Routing configurations using standard enterprise routing protocols including OSP and BGP. Firewall configuration including policy, routing and design. Switching protocols (HSRP/VLAN/port-channels) Physical network design. Design and operation of cloud network solutions (Any cloud) Experience of planning and leading on the delivery of large-scale network infrastructure change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay. Apply now or contact Steve Wall for more information - (see below)
26/04/2024
Full time
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Network Engineer to shape the technical direction of HM Land Registry's established network function and infrastructure across all UK offices by actively engaging in series of network re-designs and upgrades including new office topology, Firewalls and routing designs. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. The IT Operations Practice contains an established network function who are responsible for the design, delivery, and maintenance of HM Land Registry network infrastructure. This encompasses data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. These services underpin all of HMLRs IT services. The team are actively engaged in a series of exciting network re-designs and upgrades including new local office topology and design, new switching, Firewalls and routing designs. This role is to provide technical leadership for the Networks team, take forward technical consolidation/improvement activities and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs plus contributing to strategic planning. Responsibilities include: Be the subject matter expert on networks within HM Land Registry, taking accountability for design and management of network infrastructure. Provide technical leadership to the practice, working as a Lead Infrastructure Engineering team to provide guidance and technical decision making within BAU and change portfolio deliverables Support HM Land registry Network Infrastructure, encompassing data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. Use networking skills to continually design and develop the network topology to meet business needs Maintain effective relationships with other practices in order to meet operational requirements and service levels agreements. Contribute to the continual improvement of the practise and the IT Operations community, supporting community members to build and maintain cohesion Occasional hands-on with reconfiguration, troubleshooting, rolling out new equipment and quality assurance. Essential skills: CCNP qualification or equivalent experience Routing configurations using standard enterprise routing protocols including OSP and BGP. Firewall configuration including policy, routing and design. Switching protocols (HSRP/VLAN/port-channels) Physical network design. Design and operation of cloud network solutions (Any cloud) Experience of planning and leading on the delivery of large-scale network infrastructure change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay. Apply now or contact Steve Wall for more information - (see below)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
24/04/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
24/04/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.