IT Service Team Leader An exciting new opportunity has become available for an IT Support Supervisor/Senior IT Support Analyst to come on board working for a leading law firm in Crawley on permanent basis. IT Service Team Leader -Working closely with the outsourced IT Support desk to provide first and second line user IT support -Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided -Stay in regular contact with users across the firm -Responsible for the day to day supervision of the outsourced IT Support desk and the internal IT Support team, focusing on service delivery and excellence -Where appropriate, and with guidance from the IT Service Manager, address minor performance issues within the internal IT Support team in the first instance, and escalate further to the IT Service Manager if required -Run a daily stand-up with the IT Support team to align internal resourcing with business priorities -Attend a daily stand-up with the outsourced IT Support desk -Provide guidance and advice to the internal IT Support team where required -Regularly review tickets and performance dashboards to ensure support levels are maintained to satisfactory levels -Ensure calls to the internal IT Support team are answered promptly -Coordinate the deployment of end user equipment such as laptops, including any Intune configuration required -A strong knowledge of Windows 10/11 and Microsoft Office - in particular Word and Outlook -Exchange Online -Active Directory -A knowledge of ITIL and Cyber Security would be beneficial IT Service Team Leader In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
17/05/2024
Full time
IT Service Team Leader An exciting new opportunity has become available for an IT Support Supervisor/Senior IT Support Analyst to come on board working for a leading law firm in Crawley on permanent basis. IT Service Team Leader -Working closely with the outsourced IT Support desk to provide first and second line user IT support -Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided -Stay in regular contact with users across the firm -Responsible for the day to day supervision of the outsourced IT Support desk and the internal IT Support team, focusing on service delivery and excellence -Where appropriate, and with guidance from the IT Service Manager, address minor performance issues within the internal IT Support team in the first instance, and escalate further to the IT Service Manager if required -Run a daily stand-up with the IT Support team to align internal resourcing with business priorities -Attend a daily stand-up with the outsourced IT Support desk -Provide guidance and advice to the internal IT Support team where required -Regularly review tickets and performance dashboards to ensure support levels are maintained to satisfactory levels -Ensure calls to the internal IT Support team are answered promptly -Coordinate the deployment of end user equipment such as laptops, including any Intune configuration required -A strong knowledge of Windows 10/11 and Microsoft Office - in particular Word and Outlook -Exchange Online -Active Directory -A knowledge of ITIL and Cyber Security would be beneficial IT Service Team Leader In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
We require a Project/Programme/marketing Manager (loyalty or rewards) to assist with the following . PLEASE ONLY APPLY IF YOU HAVE LOYALTY OR REWARDS EXPERIENCE Secure merchant offers for Offers programs, which includes making a direct contact with merchants, aggregators or working through the regional market development team, prepare proposal and budget forecast, make presentations, account management and renewal, P&L forecasting and merchant relationship building Build, manage, maintain, and execute merchant business development pipeline. Strategically grows Issuer/Merchant business through quarterly business reviews and ability to deliver and articulate program success and the value of the card linked programs. Oversight on operations, such us merchant onboarding and offers set up, including cross-functional team members. Interact with, guide and lead external vendors and offers aggregators. Monitors, manages and reports on program KPIs. Supports and develops business reviews - regular client meetings to ensure consistent quality delivery of program performance and identifies new opportunities to drive retention. Develop subject-matter expertise on the benefits and considerations of merchant participation in personalized, card-linked offer marketing programs. Contribute to issue resolution between functional groups and management as needed. Manage and troubleshoot merchant billing process and issues. Deploy monthly merchant statements to Regional Market Development and/or directly to the merchant. Maintains account budgets and forecasts and is responsible for establishing and monitoring revenue projection goals. Drive and maintains high customer satisfaction ratings that meet company standards. About You The ideal candidate will have experience in loyalty/rewards offers space and/or have worked directly with merchant partners in an offers-based program in Europe. Business Development experience working with various levels - internal and external. Previous merchant loyalty marketing or related digital marketing experience preferred. Strong analytical thinking, problem solving and cross-functional team building skills Competency with Microsoft Office including Word, Excel, and PPT Some Travel Required Remote/hybrid working will be considered but all candidates must be prepared to attend in the office a couple of days per week in Central London. This role will be INSIDE IR35
17/05/2024
We require a Project/Programme/marketing Manager (loyalty or rewards) to assist with the following . PLEASE ONLY APPLY IF YOU HAVE LOYALTY OR REWARDS EXPERIENCE Secure merchant offers for Offers programs, which includes making a direct contact with merchants, aggregators or working through the regional market development team, prepare proposal and budget forecast, make presentations, account management and renewal, P&L forecasting and merchant relationship building Build, manage, maintain, and execute merchant business development pipeline. Strategically grows Issuer/Merchant business through quarterly business reviews and ability to deliver and articulate program success and the value of the card linked programs. Oversight on operations, such us merchant onboarding and offers set up, including cross-functional team members. Interact with, guide and lead external vendors and offers aggregators. Monitors, manages and reports on program KPIs. Supports and develops business reviews - regular client meetings to ensure consistent quality delivery of program performance and identifies new opportunities to drive retention. Develop subject-matter expertise on the benefits and considerations of merchant participation in personalized, card-linked offer marketing programs. Contribute to issue resolution between functional groups and management as needed. Manage and troubleshoot merchant billing process and issues. Deploy monthly merchant statements to Regional Market Development and/or directly to the merchant. Maintains account budgets and forecasts and is responsible for establishing and monitoring revenue projection goals. Drive and maintains high customer satisfaction ratings that meet company standards. About You The ideal candidate will have experience in loyalty/rewards offers space and/or have worked directly with merchant partners in an offers-based program in Europe. Business Development experience working with various levels - internal and external. Previous merchant loyalty marketing or related digital marketing experience preferred. Strong analytical thinking, problem solving and cross-functional team building skills Competency with Microsoft Office including Word, Excel, and PPT Some Travel Required Remote/hybrid working will be considered but all candidates must be prepared to attend in the office a couple of days per week in Central London. This role will be INSIDE IR35
Job Title: RTE/Release Manager - CRM Program Location: Brussels, Belgium Duration: 6 months or more Rate: €650 - €800 per day (DOE) About the Role: We are seeking a highly experienced Release Train Engineer (RTE)/Release Manager to join our team for a CRM program based in Brussels. The ideal candidate will have extensive experience in managing releases and interdependencies across various streams within the program. This role requires someone with a senior level of expertise who can effectively manage the coordination of activities, particularly with Indian offshore teams. Key Responsibilities: Lead and coordinate release planning and execution activities for the CRM program. Manage interdependencies between different streams and releases to ensure smooth delivery. Work closely with Indian offshore teams, providing guidance and ensuring alignment with program objectives. Drive continuous improvement in release processes and practices to enhance efficiency and quality. Collaborate with stakeholders to identify and mitigate risks associated with releases. Provide leadership and mentorship to team members, fostering a culture of collaboration and accountability. Requirements: Proven experience as a Release Train Engineer (RTE) or Release Manager in large-scale CRM programs. Strong understanding of Agile methodologies, particularly in the context of release management. Experience working with Indian offshore teams, including effective communication and coordination. Excellent interpersonal and communication skills, with the ability to interact with stakeholders at all levels. Ability to manage complex interdependencies and navigate challenges effectively. Demonstrated leadership skills with a track record of driving results in a fast-paced environment. Prior experience in senior-level roles within IT or software development. English and French or Dutch language Additional Information: This is an exciting opportunity for a seasoned RTE/Release Manager to play a pivotal role in a high-profile CRM program. The position offers competitive compensation and the chance to work with a dynamic team in a collaborative environment. If you meet the above requirements and are ready to take on this challenge, we encourage you to apply and join us in shaping the future of our CRM program.
17/05/2024
Project-based
Job Title: RTE/Release Manager - CRM Program Location: Brussels, Belgium Duration: 6 months or more Rate: €650 - €800 per day (DOE) About the Role: We are seeking a highly experienced Release Train Engineer (RTE)/Release Manager to join our team for a CRM program based in Brussels. The ideal candidate will have extensive experience in managing releases and interdependencies across various streams within the program. This role requires someone with a senior level of expertise who can effectively manage the coordination of activities, particularly with Indian offshore teams. Key Responsibilities: Lead and coordinate release planning and execution activities for the CRM program. Manage interdependencies between different streams and releases to ensure smooth delivery. Work closely with Indian offshore teams, providing guidance and ensuring alignment with program objectives. Drive continuous improvement in release processes and practices to enhance efficiency and quality. Collaborate with stakeholders to identify and mitigate risks associated with releases. Provide leadership and mentorship to team members, fostering a culture of collaboration and accountability. Requirements: Proven experience as a Release Train Engineer (RTE) or Release Manager in large-scale CRM programs. Strong understanding of Agile methodologies, particularly in the context of release management. Experience working with Indian offshore teams, including effective communication and coordination. Excellent interpersonal and communication skills, with the ability to interact with stakeholders at all levels. Ability to manage complex interdependencies and navigate challenges effectively. Demonstrated leadership skills with a track record of driving results in a fast-paced environment. Prior experience in senior-level roles within IT or software development. English and French or Dutch language Additional Information: This is an exciting opportunity for a seasoned RTE/Release Manager to play a pivotal role in a high-profile CRM program. The position offers competitive compensation and the chance to work with a dynamic team in a collaborative environment. If you meet the above requirements and are ready to take on this challenge, we encourage you to apply and join us in shaping the future of our CRM program.
Automotive Cyber Security Engineer (UNECE, R155, R156) Automotive Hybrid: 2 days per week in Crewe 6 months £550 per day PAYE Essential: This is not an IT Security role. This is automotive working on in-car applications and requires Embedded security knowledge and vehicle security controls. In short: Automotive Cyber Security Engineer required to join a prestigious automotive manufacturer in performing security-related activities. ABOUT THE ROLE We are seeking a Cyber Security Engineer to join the business on a temporary basis, at our Crewe campus working on a hybrid basis. The Cyber Security Engineer will report to Vehicle Cyber Security Manager. The role is responsible for the product cyber security engineering activities primarily focused around cyber security requirements, legislation analysis and interpretation and compliance to the client defined secure product development process. Responsibilities include: Assess, interpret and track new or amended cybersecurity security/software update management legislations to relevant functions and cascade interpretation to subject matter experts. Develop and or maintain security specifications for vehicle components and functions for all projects. Analyse and update cybersecurity requirements based on the applicable cyber security legislations for the project. Ensure traceability between regulations and requirements are maintained and available for audit purposes. Deliver cybersecurity work products aligned to the client's Secure Development Process (for eg TARA, security case, security plan, component security analysis). Update process templates or process flows based on lessons learnt and recommended improvements. SKILLS AND EXPERIENCE The successful applicant will be a delivery focused and experienced Cyber Security Engineer with technical product security competencies ideally from within the automotive sector. The successful candidate will be able to demonstrate: Product security technical competency (UNECE, R155, R156, ISO21434) Good knowledge of legislative landscape for cybersecurity and connected services in different regions (like China, South Korea, Japan, South Africa) in addition to Europe. Ability to analyse and interpret cyber security and software update regulations and how they impact the product requirements. Good understanding of security controls for automotive vehicles. System requirements engineering experience Software/Programming knowledge (C, C++) Delivery focused Project management and Planning Good communication at various levels in different forums Good presentation skills Ability to influence colleagues within your area of responsibility Good communication skills(German language would be advantageous) Engineering degree or equivalent is essential (or equivalent experience) Associate member of relevant professional institute is desirable. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
17/05/2024
Project-based
Automotive Cyber Security Engineer (UNECE, R155, R156) Automotive Hybrid: 2 days per week in Crewe 6 months £550 per day PAYE Essential: This is not an IT Security role. This is automotive working on in-car applications and requires Embedded security knowledge and vehicle security controls. In short: Automotive Cyber Security Engineer required to join a prestigious automotive manufacturer in performing security-related activities. ABOUT THE ROLE We are seeking a Cyber Security Engineer to join the business on a temporary basis, at our Crewe campus working on a hybrid basis. The Cyber Security Engineer will report to Vehicle Cyber Security Manager. The role is responsible for the product cyber security engineering activities primarily focused around cyber security requirements, legislation analysis and interpretation and compliance to the client defined secure product development process. Responsibilities include: Assess, interpret and track new or amended cybersecurity security/software update management legislations to relevant functions and cascade interpretation to subject matter experts. Develop and or maintain security specifications for vehicle components and functions for all projects. Analyse and update cybersecurity requirements based on the applicable cyber security legislations for the project. Ensure traceability between regulations and requirements are maintained and available for audit purposes. Deliver cybersecurity work products aligned to the client's Secure Development Process (for eg TARA, security case, security plan, component security analysis). Update process templates or process flows based on lessons learnt and recommended improvements. SKILLS AND EXPERIENCE The successful applicant will be a delivery focused and experienced Cyber Security Engineer with technical product security competencies ideally from within the automotive sector. The successful candidate will be able to demonstrate: Product security technical competency (UNECE, R155, R156, ISO21434) Good knowledge of legislative landscape for cybersecurity and connected services in different regions (like China, South Korea, Japan, South Africa) in addition to Europe. Ability to analyse and interpret cyber security and software update regulations and how they impact the product requirements. Good understanding of security controls for automotive vehicles. System requirements engineering experience Software/Programming knowledge (C, C++) Delivery focused Project management and Planning Good communication at various levels in different forums Good presentation skills Ability to influence colleagues within your area of responsibility Good communication skills(German language would be advantageous) Engineering degree or equivalent is essential (or equivalent experience) Associate member of relevant professional institute is desirable. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
16/05/2024
Full time
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
16/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
16/05/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear formatted documents. This role will be focused on the on the process of on boarding of new client accounts, including monthly reporting packs, service review documents, and documenting financial processes. There will be no team or stakeholder management, this is a project based role in support of the Delivery Managers. There will be involvement in client review meetings, however this will be from the perspective of governance and risk, and ensuring that actions and follow up's are recorded. This role requires a natural rapport builder with the ability to manage up and down, as well as being able to take stock and document current processes, and support in change management. The key deliverable is a Service Catalogue, with new uniform processes and procedures, to maximise efficiency, and streamline where possible. The Role - The Service Management Lead, in Finance Shared Services is responsible for leading the global implementation and operation of processes and activities to facilitate the effective governance of services provided by the Finance SSC teams. This includes the documentation and definition of the services provided to each country supported, the establishment and agreement of targets to be delivered from the services, the establishment and coordination of a consistent service review process with agreed stakeholders and SSC members, the tracking of actions and status and effective change control to manage changes in scope of services. The Service Management Lead enables and facilitates the governance processes as a support to the SSC leadership, but accountability for the services and outcomes sits with the operational teams in the SSC. Key responsibilities: Establish and maintain a service definition to ensure ongoing clarity in scope of service expected outcomes for all countries supported Develop RACI (Responsible, Accountable, Consulted, and Informed) documentation for the activities supported, clarifying respective responsibilities between the SSC and its partners. Facilitate review between SSC managers and SSC stakeholders to align on definition of service Work with the SSC managers to propose appropriate Service Levels and KPIs (Key Performance Indicators) for the services delivered and support the agreement of these metrics with Stakeholders. Establish and oversee a program of standardized service review meetings between SSC and internal customers to discuss service progress, process performance, issues, and challenges, ensuring the outcomes to the meetings are captured and actions followed up on both the customer and SSC sides. Establish a change control process to allow for appropriate review of services provided and changes requested with a view to maximizing standardization, ensuring effective resourcing and realistic deliverables. Ensure compliance with relevant laws, regulations, and global standard policies and procedures including tax and accounting regulations. Define, implement, and maintain documentation online to maximize the transparency of all aspects of the services provided and processes supported. Requirements: Experience in a highly governed or regulated environment such as financial services or shared services or outsourcing Expertise in stakeholder management, preferably in a complex environment Excellent understanding of finance processes Background in process mapping and documentation, with expertise in production of service definition/contractual scoping documentation. First-hand experience of operational environments where the governance of service has been necessary to ensure successful delivery Expert in the production of RACI documentation Excellent relationship builder, maximizing trust and reliability Superb communicator Advanced MS Office skills with the ability to present information in a credible and professional structure and format to support buy in. Curious and interested mindset who will constantly seek to understand and improve the understanding of others A partner and supportive approach to the work aimed at promoting and recognizing the efforts and achievements of SSC teams to support building their confidence and sense of fulfilment. To apply for this Service Management Lead - Finance Shared Services permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
16/05/2024
Full time
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear formatted documents. This role will be focused on the on the process of on boarding of new client accounts, including monthly reporting packs, service review documents, and documenting financial processes. There will be no team or stakeholder management, this is a project based role in support of the Delivery Managers. There will be involvement in client review meetings, however this will be from the perspective of governance and risk, and ensuring that actions and follow up's are recorded. This role requires a natural rapport builder with the ability to manage up and down, as well as being able to take stock and document current processes, and support in change management. The key deliverable is a Service Catalogue, with new uniform processes and procedures, to maximise efficiency, and streamline where possible. The Role - The Service Management Lead, in Finance Shared Services is responsible for leading the global implementation and operation of processes and activities to facilitate the effective governance of services provided by the Finance SSC teams. This includes the documentation and definition of the services provided to each country supported, the establishment and agreement of targets to be delivered from the services, the establishment and coordination of a consistent service review process with agreed stakeholders and SSC members, the tracking of actions and status and effective change control to manage changes in scope of services. The Service Management Lead enables and facilitates the governance processes as a support to the SSC leadership, but accountability for the services and outcomes sits with the operational teams in the SSC. Key responsibilities: Establish and maintain a service definition to ensure ongoing clarity in scope of service expected outcomes for all countries supported Develop RACI (Responsible, Accountable, Consulted, and Informed) documentation for the activities supported, clarifying respective responsibilities between the SSC and its partners. Facilitate review between SSC managers and SSC stakeholders to align on definition of service Work with the SSC managers to propose appropriate Service Levels and KPIs (Key Performance Indicators) for the services delivered and support the agreement of these metrics with Stakeholders. Establish and oversee a program of standardized service review meetings between SSC and internal customers to discuss service progress, process performance, issues, and challenges, ensuring the outcomes to the meetings are captured and actions followed up on both the customer and SSC sides. Establish a change control process to allow for appropriate review of services provided and changes requested with a view to maximizing standardization, ensuring effective resourcing and realistic deliverables. Ensure compliance with relevant laws, regulations, and global standard policies and procedures including tax and accounting regulations. Define, implement, and maintain documentation online to maximize the transparency of all aspects of the services provided and processes supported. Requirements: Experience in a highly governed or regulated environment such as financial services or shared services or outsourcing Expertise in stakeholder management, preferably in a complex environment Excellent understanding of finance processes Background in process mapping and documentation, with expertise in production of service definition/contractual scoping documentation. First-hand experience of operational environments where the governance of service has been necessary to ensure successful delivery Expert in the production of RACI documentation Excellent relationship builder, maximizing trust and reliability Superb communicator Advanced MS Office skills with the ability to present information in a credible and professional structure and format to support buy in. Curious and interested mindset who will constantly seek to understand and improve the understanding of others A partner and supportive approach to the work aimed at promoting and recognizing the efforts and achievements of SSC teams to support building their confidence and sense of fulfilment. To apply for this Service Management Lead - Finance Shared Services permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Lead Radar Developer/Pricing Analyst - HYBRID/REMOTE We have a fantastic opportunity for an experienced individual to join one of our biggest customers. They are a leading force in their industry sector and are consistently receiving awards for being a top employer who take great care looking after their staff. Lead Radar Developer We have an exciting opportunity for an Lead Pricing Implementation Analyst to join the Pricing team based in Hampshire. The Lead Implementation Analyst role will involve the management and deployment of pricing models and underwriting rules across risk and retail pricing which will be key ensuring the client meets its strategic goals. Main Responsibilities as Lead Radar Developer: Develop, validate, review and promote Radar Live models for Risk and Market Pricing. Integration of models ahead of deployment Responsible for XML changes within model Build and deployment of Percayso quote manipulation rules. Manage Radar defects arising from other areas of business from BAU/Standard/Project changes. Radar version/licence updates Enrichment capstone specification maintenance Provide impact assessments for BAU, Standard &Project changes. Ownership and maintenance of Pricing Product Spec documents Ensuring accuracy of Private Car, Commercial Vehicle, Motorcycle and Household rates and rules on internal systems and third party SWH. Management, development and coaching of more Junior Implementation Analysts. Excellent at creating innovative solutions to problems and constantly striving to improve process. Iteratively creating and improving best practices and standards for the team, and ensuring they are clearly communicated and adopted. Excellent spoken and written communication, with the ability to engage constructively in both technical and non-technical discussions at all levels. Ensure close collaboration and alignment with Product teams to ensure knowledge sharing and understanding of what the product builds are trying to achieve. Deputise for the Pricing implementation manager when necessary. Skills and experience you need as Lead Radar Developer Educated to A-level or equivalent with numerical disciplines studied. Experience in insurance pricing, underwriting or product writing. Experienced user of Radar and Radar Live Proven experience of devising solutions to business problems. Good understanding of messaging structures and transform for various SWHs and how they interact Effective coaching of junior staff and development of pricing skills. Experience of dealing with and influencing colleagues at all levels up to, and including, senior management and directors. Ability to understand complex rating structures and offer solutions for efficient builds Self-motivated, with the drive, energy and ability to work on own initiative. Very strong planning, prioritisation and organisational skills. Delivery of high quality pricing projects from start to end with minimal oversight Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
16/05/2024
Full time
Lead Radar Developer/Pricing Analyst - HYBRID/REMOTE We have a fantastic opportunity for an experienced individual to join one of our biggest customers. They are a leading force in their industry sector and are consistently receiving awards for being a top employer who take great care looking after their staff. Lead Radar Developer We have an exciting opportunity for an Lead Pricing Implementation Analyst to join the Pricing team based in Hampshire. The Lead Implementation Analyst role will involve the management and deployment of pricing models and underwriting rules across risk and retail pricing which will be key ensuring the client meets its strategic goals. Main Responsibilities as Lead Radar Developer: Develop, validate, review and promote Radar Live models for Risk and Market Pricing. Integration of models ahead of deployment Responsible for XML changes within model Build and deployment of Percayso quote manipulation rules. Manage Radar defects arising from other areas of business from BAU/Standard/Project changes. Radar version/licence updates Enrichment capstone specification maintenance Provide impact assessments for BAU, Standard &Project changes. Ownership and maintenance of Pricing Product Spec documents Ensuring accuracy of Private Car, Commercial Vehicle, Motorcycle and Household rates and rules on internal systems and third party SWH. Management, development and coaching of more Junior Implementation Analysts. Excellent at creating innovative solutions to problems and constantly striving to improve process. Iteratively creating and improving best practices and standards for the team, and ensuring they are clearly communicated and adopted. Excellent spoken and written communication, with the ability to engage constructively in both technical and non-technical discussions at all levels. Ensure close collaboration and alignment with Product teams to ensure knowledge sharing and understanding of what the product builds are trying to achieve. Deputise for the Pricing implementation manager when necessary. Skills and experience you need as Lead Radar Developer Educated to A-level or equivalent with numerical disciplines studied. Experience in insurance pricing, underwriting or product writing. Experienced user of Radar and Radar Live Proven experience of devising solutions to business problems. Good understanding of messaging structures and transform for various SWHs and how they interact Effective coaching of junior staff and development of pricing skills. Experience of dealing with and influencing colleagues at all levels up to, and including, senior management and directors. Ability to understand complex rating structures and offer solutions for efficient builds Self-motivated, with the drive, energy and ability to work on own initiative. Very strong planning, prioritisation and organisational skills. Delivery of high quality pricing projects from start to end with minimal oversight Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Power Platform Solution Architect/D365 Architect/Solution Architect/CRM Solution Architect/Solution Architect A Power Platform Solution Architect is responsible for leading the design and implementation of complex Power Platform solutions using Azure Services that integrate with the Umbraco and other 3rd party systems. They will work closely with clients, stakeholders, and development teams to create secure, scalable, and maintainable solutions that meet the client's business needs. The role is responsible for technical review of Features and User Stories ensure their construct and division has a clear separation of concerns in partnership with the Business Analyst. This should lead to a documented solution design that is the best available within budget, thus providing estimates for Features and User Stories. Lead the development taking ownership of all technical aspects of security, code quality, deployment pipelines and process, support the development team creation and estimation of tasks during sprint planning, before ensuring the development team write quality code to agreed standards defined from the Principal Solution Architecture team through code review and the pull review process. These activities are focused on the primary objectives of the team delivery of target velocity for each and every sprint. Responsibilites: Lead the design and implementation of complex Power Platform solutions using Power Platform, including PowerApps, Power Automate and Dynamics 365 CE functioning and Azure Services Work with clients, stakeholders, and development teams to understand business requirements and translate them into technical solutions Assist project managers with the development of project plans and timelines Collaborate with your team to design, develop, and test solutions that are secure, scalable, and maintainable Estimate Features, User Story in Story Points, and tasks in time Review Task planning breakdown and approach to User Stories and advise on implementation per User Story to the development team Assist pre-sales team where necessary with demo and prototypes Design and documented solutions that aligned with enterprise architecture standards within your sector and those provided by the Principle Solution Architects Communicate effectively with customers, stakeholders, and team members to understand and deliver on requirements Lead the development, maintenance, and troubleshooting of Power Platform solution utilizing Azure services such as Azure functions, Logic Apps, Azure Service Bus, Azure DevOps, and other Azure services to integrate and deploy the solution For more info, please reach out
16/05/2024
Full time
Power Platform Solution Architect/D365 Architect/Solution Architect/CRM Solution Architect/Solution Architect A Power Platform Solution Architect is responsible for leading the design and implementation of complex Power Platform solutions using Azure Services that integrate with the Umbraco and other 3rd party systems. They will work closely with clients, stakeholders, and development teams to create secure, scalable, and maintainable solutions that meet the client's business needs. The role is responsible for technical review of Features and User Stories ensure their construct and division has a clear separation of concerns in partnership with the Business Analyst. This should lead to a documented solution design that is the best available within budget, thus providing estimates for Features and User Stories. Lead the development taking ownership of all technical aspects of security, code quality, deployment pipelines and process, support the development team creation and estimation of tasks during sprint planning, before ensuring the development team write quality code to agreed standards defined from the Principal Solution Architecture team through code review and the pull review process. These activities are focused on the primary objectives of the team delivery of target velocity for each and every sprint. Responsibilites: Lead the design and implementation of complex Power Platform solutions using Power Platform, including PowerApps, Power Automate and Dynamics 365 CE functioning and Azure Services Work with clients, stakeholders, and development teams to understand business requirements and translate them into technical solutions Assist project managers with the development of project plans and timelines Collaborate with your team to design, develop, and test solutions that are secure, scalable, and maintainable Estimate Features, User Story in Story Points, and tasks in time Review Task planning breakdown and approach to User Stories and advise on implementation per User Story to the development team Assist pre-sales team where necessary with demo and prototypes Design and documented solutions that aligned with enterprise architecture standards within your sector and those provided by the Principle Solution Architects Communicate effectively with customers, stakeholders, and team members to understand and deliver on requirements Lead the development, maintenance, and troubleshooting of Power Platform solution utilizing Azure services such as Azure functions, Logic Apps, Azure Service Bus, Azure DevOps, and other Azure services to integrate and deploy the solution For more info, please reach out
Position Available : Commercial Contracts Manager Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £60,000 + Bonus & Good Pension Package Experience needed : Experience of drafting & managing contracts, negotiating terms, ensuring compliance, and mitigating risks related to commercial agreements. In order to transition into this role, candidates will need to have some experience within a defence/aerospace environment or have had some experience working on or with Ministry of Defence or government contracts. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently hiring several commercial contract officers to join our team who are responsible for maximising business opportunities through strategic planning and playing a pivotal role in securing new contracts. In this role, your responsibilities will encompass driving the full contract process, which includes bidding, cost management, and contract negotiations. You will be tasked with drafting and negotiating bespoke contract terms, ensuring they comply with the MoD structure, and creating confidentiality, loan, license, and NDA agreements for approval. Additionally, you will play a crucial role in ensuring the successful delivery of contracts by reviewing deliverables and acceptance criteria. Building and nurturing collaborative relationships with customers will be essential, and you will act as the primary point of contact for contractual information and agreements. Effective communication with stakeholders at all organisational levels will be key to success in this position, and you will also be expected to represent the commercial team in progress/reviews and customer meetings. What we need from you: Experience of drafting, negotiating and agreeing contracts and agreements Experience in the defence/aerospace indsutries would be a massive advantage A confident communicator, both orally and in writing Comfortable building effective working relationships Strong attention to detail and analytical in approach Defence knowledge and familiarity with MoD contracting structure, including DEFCONs and QDCs, is an advantage If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
16/05/2024
Full time
Position Available : Commercial Contracts Manager Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £60,000 + Bonus & Good Pension Package Experience needed : Experience of drafting & managing contracts, negotiating terms, ensuring compliance, and mitigating risks related to commercial agreements. In order to transition into this role, candidates will need to have some experience within a defence/aerospace environment or have had some experience working on or with Ministry of Defence or government contracts. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently hiring several commercial contract officers to join our team who are responsible for maximising business opportunities through strategic planning and playing a pivotal role in securing new contracts. In this role, your responsibilities will encompass driving the full contract process, which includes bidding, cost management, and contract negotiations. You will be tasked with drafting and negotiating bespoke contract terms, ensuring they comply with the MoD structure, and creating confidentiality, loan, license, and NDA agreements for approval. Additionally, you will play a crucial role in ensuring the successful delivery of contracts by reviewing deliverables and acceptance criteria. Building and nurturing collaborative relationships with customers will be essential, and you will act as the primary point of contact for contractual information and agreements. Effective communication with stakeholders at all organisational levels will be key to success in this position, and you will also be expected to represent the commercial team in progress/reviews and customer meetings. What we need from you: Experience of drafting, negotiating and agreeing contracts and agreements Experience in the defence/aerospace indsutries would be a massive advantage A confident communicator, both orally and in writing Comfortable building effective working relationships Strong attention to detail and analytical in approach Defence knowledge and familiarity with MoD contracting structure, including DEFCONs and QDCs, is an advantage If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
Contract Role, Hybrid Working, Sustainability Consultant, Sustainable Supply Chains, Sustainability Manager, Reporting, Sustainability Framework/Strategies, Biodiversity, Human Rights, TCFD, Sustainable Future, Reporting, Delivery of Sustainability Framework, NetZero Transition, Project Management, Power BI Analytics My leading client is looking a Sustainability Consultant who can assist with the delivery of a Sustainability Framework by assessing, analysing, developing, implementing, monitoring, and measuring a programme of initiatives - to develop a Net Zero Transition Plan. The span of the role will cover everything from carbon, biodiversity, human rights, social value, water, waste and other priority workstreams. You will be tasked with reviewing and analyse sustainability technologies and solutions. Conduct detailed feasibility studies and make practical recommendations for adoption and operation. Support and coordinate the sustainability team's programme of activities. Develop project plans, feasibility and technical analyses, and financial business cases for operational implementation. Develop KPIs and performance management reports in line with our sustainability strategy. Collaborate with Group and Divisional functions to monitor and measure the impact of initiatives. Key Skills Passion for everything related to sustainability - Uk and Global viewpoints Background construction/sustainable supply chains. Power BI Analystics Development of corporate sustainability strategies across a broad range of issues including biodiversity, waste, social mobility, human rights, greenhouse gas reporting and transition plan creation and evaluation. Numerate with strong analytical skills, and able to produce high quality reports and materials autonomously. Experience of TCFD reporting. Project Management Challenging Conventional Practise If this sounds of interest, please send me your CV ASAP
16/05/2024
Project-based
Contract Role, Hybrid Working, Sustainability Consultant, Sustainable Supply Chains, Sustainability Manager, Reporting, Sustainability Framework/Strategies, Biodiversity, Human Rights, TCFD, Sustainable Future, Reporting, Delivery of Sustainability Framework, NetZero Transition, Project Management, Power BI Analytics My leading client is looking a Sustainability Consultant who can assist with the delivery of a Sustainability Framework by assessing, analysing, developing, implementing, monitoring, and measuring a programme of initiatives - to develop a Net Zero Transition Plan. The span of the role will cover everything from carbon, biodiversity, human rights, social value, water, waste and other priority workstreams. You will be tasked with reviewing and analyse sustainability technologies and solutions. Conduct detailed feasibility studies and make practical recommendations for adoption and operation. Support and coordinate the sustainability team's programme of activities. Develop project plans, feasibility and technical analyses, and financial business cases for operational implementation. Develop KPIs and performance management reports in line with our sustainability strategy. Collaborate with Group and Divisional functions to monitor and measure the impact of initiatives. Key Skills Passion for everything related to sustainability - Uk and Global viewpoints Background construction/sustainable supply chains. Power BI Analystics Development of corporate sustainability strategies across a broad range of issues including biodiversity, waste, social mobility, human rights, greenhouse gas reporting and transition plan creation and evaluation. Numerate with strong analytical skills, and able to produce high quality reports and materials autonomously. Experience of TCFD reporting. Project Management Challenging Conventional Practise If this sounds of interest, please send me your CV ASAP
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
Infrastructure Manager Excellent opportunity for an Infrastructure Manager to join an excellent clients established team. The successful candidate will responsible for managing all technical aspects of our clients infrastructure estate; including co-lo and AWS (EC2, RDS and Kubernetes). The Infrastructure and Manager will also take responsibility for information security management. To be successful in this role, you will be experienced working with open-source technologies and will need to be experienced in managing data centres, along with cloud (preferable AWS). The successful Infrastructure Manager should be comfortable working in a fast paced environment managing all infrastructure for a system with 100s of thousands of end users. The role will remain very much hands on and would suit someone with 1-2 years od management experience or someone who is looking to take a step up into a management role. This role will have 2 direct reports. This is a fully remote position but you may be required to attend the odd company meeting in the Hampshire area. Skills required: Minimum of 5 years Infrastructure/DevOps experience within a software product organisation Experience managing risk to data assets Experience using configuration management systems - puppet Strong understanding and experience of maintaining Linux (RHEL) operating system Demonstrable commitment to learning and professional development Results orientated with excellent communication and interpersonal skills. Good understanding of TCP, HTTP, Networking and security appliances Key responsibilities: Oversee maintenance and technical operations of compute environments ensuring availability, integrity and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact Oliver Wilson or email (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Infrastructure Manager Excellent opportunity for an Infrastructure Manager to join an excellent clients established team. The successful candidate will responsible for managing all technical aspects of our clients infrastructure estate; including co-lo and AWS (EC2, RDS and Kubernetes). The Infrastructure and Manager will also take responsibility for information security management. To be successful in this role, you will be experienced working with open-source technologies and will need to be experienced in managing data centres, along with cloud (preferable AWS). The successful Infrastructure Manager should be comfortable working in a fast paced environment managing all infrastructure for a system with 100s of thousands of end users. The role will remain very much hands on and would suit someone with 1-2 years od management experience or someone who is looking to take a step up into a management role. This role will have 2 direct reports. This is a fully remote position but you may be required to attend the odd company meeting in the Hampshire area. Skills required: Minimum of 5 years Infrastructure/DevOps experience within a software product organisation Experience managing risk to data assets Experience using configuration management systems - puppet Strong understanding and experience of maintaining Linux (RHEL) operating system Demonstrable commitment to learning and professional development Results orientated with excellent communication and interpersonal skills. Good understanding of TCP, HTTP, Networking and security appliances Key responsibilities: Oversee maintenance and technical operations of compute environments ensuring availability, integrity and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact Oliver Wilson or email (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Marketing Client Solutions Manager- London/Hybrid- 12 Months- £37-£42 ph PAYE A global technology company are looking for an experienced Marketing Client Solutions Manager to join their team on an initial 12 month assignment. The successful candidate will work with client partners to identify, create, and implement marketing solutions. Responsibilities: Develop solutions grounded on achieving measurable business results for partners. Analyse data and insights to guide strategy and implementation of solutions. Guide media and creative strategy, planning and implementation of campaigns to deliver against key performance indicators. Outline and oversee measurement strategy, tracking, and results delivery. Identify optimization opportunities for improving performance. Skills/Experience: Bachelor's degree in marketing Strong communication and project management skills. Team player and detail oriented. Ability to multi-task and effectively operate in a fast paced, constantly evolving environment. Agency background Understanding measurement Experience working with senior leadership Ability to show client care - how they have partnered and managed clients experience Strong awareness of Meta ads manager 5-7 years relevant experience Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
16/05/2024
Project-based
Marketing Client Solutions Manager- London/Hybrid- 12 Months- £37-£42 ph PAYE A global technology company are looking for an experienced Marketing Client Solutions Manager to join their team on an initial 12 month assignment. The successful candidate will work with client partners to identify, create, and implement marketing solutions. Responsibilities: Develop solutions grounded on achieving measurable business results for partners. Analyse data and insights to guide strategy and implementation of solutions. Guide media and creative strategy, planning and implementation of campaigns to deliver against key performance indicators. Outline and oversee measurement strategy, tracking, and results delivery. Identify optimization opportunities for improving performance. Skills/Experience: Bachelor's degree in marketing Strong communication and project management skills. Team player and detail oriented. Ability to multi-task and effectively operate in a fast paced, constantly evolving environment. Agency background Understanding measurement Experience working with senior leadership Ability to show client care - how they have partnered and managed clients experience Strong awareness of Meta ads manager 5-7 years relevant experience Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
16/05/2024
Full time
The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
Are you an experienced SAP Finance Consultant with a knack for navigating complex implementations? Are you passionate about regulatory reporting and ready to lead the way in the Explore Phase of S/4 HANA Finance? About Us: We're a dynamic team at the forefront of innovation, dedicated to revolutionizing finance operations with SAP S/4 HANA. With a focus on the Oil and Gas sector, we're committed to driving results and making a real impact in the industry. Role Overview: As our Lead FERC Consultant, you'll be responsible for guiding our team through Fit-to-Standard workshops, collecting business requirements, and designing solutions. With a 100% remote delivery mode, you'll enjoy flexibility while collaborating with cross-functional teams to deliver high-quality results. Must-Haves: Minimum of 3 SAP Finance implementations Strong FERC experience and regulatory reporting expertise Deep understanding of New Asset Accounting in S/4HANA Excellent troubleshooting and documentation skills Nice-to-Haves: SAP implementation experience in the Oil and Gas industry Familiarity with SAP Activate Methodology Experience with Solution Manager or Cloud ALM Why Join Us? Make a meaningful impact in a dynamic industry Opportunity for professional growth and development Flexible remote work arrangement Exposure to cutting-edge technology If you're ready to take on a new challenge and be part of something truly special, we want to hear from you.
16/05/2024
Project-based
Are you an experienced SAP Finance Consultant with a knack for navigating complex implementations? Are you passionate about regulatory reporting and ready to lead the way in the Explore Phase of S/4 HANA Finance? About Us: We're a dynamic team at the forefront of innovation, dedicated to revolutionizing finance operations with SAP S/4 HANA. With a focus on the Oil and Gas sector, we're committed to driving results and making a real impact in the industry. Role Overview: As our Lead FERC Consultant, you'll be responsible for guiding our team through Fit-to-Standard workshops, collecting business requirements, and designing solutions. With a 100% remote delivery mode, you'll enjoy flexibility while collaborating with cross-functional teams to deliver high-quality results. Must-Haves: Minimum of 3 SAP Finance implementations Strong FERC experience and regulatory reporting expertise Deep understanding of New Asset Accounting in S/4HANA Excellent troubleshooting and documentation skills Nice-to-Haves: SAP implementation experience in the Oil and Gas industry Familiarity with SAP Activate Methodology Experience with Solution Manager or Cloud ALM Why Join Us? Make a meaningful impact in a dynamic industry Opportunity for professional growth and development Flexible remote work arrangement Exposure to cutting-edge technology If you're ready to take on a new challenge and be part of something truly special, we want to hear from you.
There's never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At our Client, you'll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career. Our Client is an organisation that's here to experiment and push the limits of what's possible. So, if you're keen to excel in your chosen field, this is the place to do it. The Safety Case Manager (SCM) is a facility-specific, nuclear baseline role to support the Safety Case Delivery Lead to ensure the company's continued compliance with all safety case-related Site Licence Conditions (principally LC14, 15, 23, 27). The SCM is responsible for the development, implementation, maintenance and review of the safety case as well as managing integration of emergent project pipeline demands. The role is required to ensure that the safety case is delivered in a clear and user-friendly way all stakeholders. The SCM is a lead role and must be able to perform duties with minimal management direction. RESPONSIBILITIES Main responsibilities: Lead implementation of governance arrangements to ensure appropriate legislative, regulatory, environmental, safety and quality requirements are complied with across their area of responsibility. Develop, implement and maintain a clear strategy for the ongoing management of the safety case in line with the relevant process arrangements. Act as the customer (on behalf of the SCO) regarding safety case requirements. They shall be the primary point of contact for facility safety case issues. Sponsor documentation through the safety committee (PMP, MSC). Ensure the safety case is clear, fit for purpose, pragmatic and user friendly. Provide high quality safety case advice to all stakeholders. Identify and drive improvement initiatives on safety case understanding and implementation in the workplace. Look for, use and share learning from internal and external sources and from events and good practice. Drive the training and development of safety case team members in line with the safety case workbook, career Pathway and business requirements. Maintain up to date detailed knowledge of relevant legislative, regulatory and company policy, standards and procedures. Maintain a working knowledge of applicable regulations, processes and industry good practice, through attendance at relevant forums within the wider safety case community and benchmarking with other organisations. They shall be responsible for managing implementation of these back in the workplace. EXPERIENCE ESSENTIAL Experienced in working in a regulated industry, detail orientated, and able to work to stringent deadlines. Compliance professional, educated to Degree level (or equivalent), with extensive demonstrable practical & relevant experience in a safety case management role. Must demonstrate an ability to analyse and interpret complex information from several, sometimes conflicting or novel sources, with a proven problem-solving ability in order to make decisions based upon this information. Highly motivated with the ability to communicate concepts to diverse audiences with varying skills. Experience of remaining calm under stressful circumstances. Evidence of self-motivation with demonstrable levels of drive, energy and resilience. Ability to communicate key information both verbal and written with a range of stakeholders. Ability to influence, communicate and work collaboratively with a range of stakeholders across a team and business area. Good analytical thinking skills, with experience of solving novel and possibly challenging technical issues. Good understanding of ALARP principles. Good planning skills. Computer literate with MS Office suite. Ability to obtain DV level security clearance (this includes but is not limited to identity, employment, financial, criminal record checks, interview plus 10 years of UK residency). DESIRABLE Fully conversant with SLP 2.17 suite. SCM workbook completed. A thorough awareness of nuclear and conventional safety and security requirements applicable to their area(s) of responsibility.
16/05/2024
Full time
There's never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At our Client, you'll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career. Our Client is an organisation that's here to experiment and push the limits of what's possible. So, if you're keen to excel in your chosen field, this is the place to do it. The Safety Case Manager (SCM) is a facility-specific, nuclear baseline role to support the Safety Case Delivery Lead to ensure the company's continued compliance with all safety case-related Site Licence Conditions (principally LC14, 15, 23, 27). The SCM is responsible for the development, implementation, maintenance and review of the safety case as well as managing integration of emergent project pipeline demands. The role is required to ensure that the safety case is delivered in a clear and user-friendly way all stakeholders. The SCM is a lead role and must be able to perform duties with minimal management direction. RESPONSIBILITIES Main responsibilities: Lead implementation of governance arrangements to ensure appropriate legislative, regulatory, environmental, safety and quality requirements are complied with across their area of responsibility. Develop, implement and maintain a clear strategy for the ongoing management of the safety case in line with the relevant process arrangements. Act as the customer (on behalf of the SCO) regarding safety case requirements. They shall be the primary point of contact for facility safety case issues. Sponsor documentation through the safety committee (PMP, MSC). Ensure the safety case is clear, fit for purpose, pragmatic and user friendly. Provide high quality safety case advice to all stakeholders. Identify and drive improvement initiatives on safety case understanding and implementation in the workplace. Look for, use and share learning from internal and external sources and from events and good practice. Drive the training and development of safety case team members in line with the safety case workbook, career Pathway and business requirements. Maintain up to date detailed knowledge of relevant legislative, regulatory and company policy, standards and procedures. Maintain a working knowledge of applicable regulations, processes and industry good practice, through attendance at relevant forums within the wider safety case community and benchmarking with other organisations. They shall be responsible for managing implementation of these back in the workplace. EXPERIENCE ESSENTIAL Experienced in working in a regulated industry, detail orientated, and able to work to stringent deadlines. Compliance professional, educated to Degree level (or equivalent), with extensive demonstrable practical & relevant experience in a safety case management role. Must demonstrate an ability to analyse and interpret complex information from several, sometimes conflicting or novel sources, with a proven problem-solving ability in order to make decisions based upon this information. Highly motivated with the ability to communicate concepts to diverse audiences with varying skills. Experience of remaining calm under stressful circumstances. Evidence of self-motivation with demonstrable levels of drive, energy and resilience. Ability to communicate key information both verbal and written with a range of stakeholders. Ability to influence, communicate and work collaboratively with a range of stakeholders across a team and business area. Good analytical thinking skills, with experience of solving novel and possibly challenging technical issues. Good understanding of ALARP principles. Good planning skills. Computer literate with MS Office suite. Ability to obtain DV level security clearance (this includes but is not limited to identity, employment, financial, criminal record checks, interview plus 10 years of UK residency). DESIRABLE Fully conversant with SLP 2.17 suite. SCM workbook completed. A thorough awareness of nuclear and conventional safety and security requirements applicable to their area(s) of responsibility.
Strategic: By supporting the project in the areas of team organization, documentation control and cost allocation in SAP/WBS, the project liaison team leader will see their role and responsibility increase with the development of the project through the design phases. Every new design phase will bring additional needs and workload, driven by the implementation and closure phases requiring a higher contribution of this function, thus a higher need of good coordination. This function provides an important assistance to the design engineers by allowing them to focus mainly in the engineering design and removing from them the workload of project organization tasks. The project liaison team leader has a key role in expansion projects to guarantee that all purchase orders of the project are correctly allocated to the correspondent WBS, hence guaranteeing a good knowledge and control of the project budget, as well as, the documentation generated by the project is correctly logged, distributed and archived Scope of the mission Integrating the project team, the project liaison team leader is responsible to lead the team which coordinates project documentation flows and archive, establishes systems to manage/track purchase orders and goods receipts, responsible management of miscellaneous non-PO purchases, establish and maintain systems for allocation of project costs in SAP/WBS, and all aspects related with the organization of the engineering team: welcoming new team members, developing individualized onboarding plans, support their needs, organize the project gate reviews and monthly review meetings Primary Tasks and responsibilities: . Onboarding of new employees: o Lead, with support from the Regional Program Director, in onboarding of new employees to the engineering organization o Work with new employees' direct supervisors to develop individual training plans tailored to the needs of their role, along with base knowledge/expectations of the engineering organization o Plan and prepare the logistic needs for new team members, including system/security access, supplies/equipment, travel arrangements, and other business support. * Cost control: o Establish and maintain systems to issue and track purchase orders in SAP, guaranteeing correct WBS allocation o Coach and Support Project Liaison to issue and track Shopping Carts (SCs), Purchase Orders (POs) and goods receipts (GRs) in SAP in a timely manner o Coach and Support Project Controls to Actively manage SAP/WBS cost allocation and highlight variations o Provide actuals per WBS to support forecasting by Project Managers o Stewardship of Engineering procurement card (ProCard) for all non-travel related miscellaneous purchases, ensuring appropriate use of Procard vs Purchase Order, leadership approval according to Local Approval Matrix (LAM) o Consolidate quarterly and monthly project cost forecast reported by PM o Update forecasts in Planisware o Oversee updating of SAP/ARIBA files o Monthly Headcount allocation to appropriate WBS accounts for all active projects & waves within the region/site o Report actual costs of the yearly Engineering department budgets * Leadership of the Liaison Team o Manage of daily miscellaneous requirements and admin tasks o Manage and delegate administrative tasks and project priorities o Manage and delegate department administrative work such as organizing the monthly department meetings, annual outing, travel, visitors, teambuilding activities, etc o Maintain and manage a healthy and motivating work environment o Improve and formalize monthly departmental reports/meeting * Leadership of the Document Control Team: o Organize, distribute and archive all project documents, guaranteeing proper archiving rules to support claims to contractors and EPCm partners o Manage the project folder access Matrix, maintain project transmittals, archiving engineering deliverables and permitting docs on project Servers * Department Communication: o Responsible for all aspect of internal and external communication within local Engineering department o Manage visual branding display in department o Work closely with HR/GSS/EHS team * Facilities management: o Responsible for facilities operations within the department o Liaise with facilities contractors, responsible to maintain engineering facilities o Managing repairs, maintenance and replacement in the engineering facilities o Working together with EHS regarding fire safety procedures in the engineering facilities * General duties: o Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with environmental, health & safety rules/procedures, regulations and codes of practice. o Perform engineering and technical support to the projects when needed, undertaking any additional tasks commensurate with the role as and when required. o rules and procedures set down: Technical Profile requirements: . University degree or College diploma specializing in business administration or a technical field . Experience and/or background in industrial companies, preferably linked to engineering or . operations . Competent and fluent (written and verbal) in Spanish and English . Computer literacy with good working knowledge of the MS Office package . Experience with SAP and Ariba software . Knowledge of EHS standards and industry good practices . Must have the Knowledge, Experience and Skills to conduct their tasks in accordance with the Non-Technical Profile Requirements : . Organized . Team worker . Result oriented and timely delivery . Positive mindset . Capable to work in Matrix organizations . Problem and conflict solver . Flexible and resilient to work in ambiguous situations with limited supervision . Coaching skills . Good communication Location: . North of Spain, exact location remains confidential till at least early July . Until EOY 2024 remote work, afterwards consultants are expected to work onsite Business Travel: . Travel will be required and outside Spain reimbursed via expenses Contract: . Long term contract . Confirmation of the mission will take place before 1/7 . Official confirmation and contract creation scheduled for early July Start: . Objective +- 1st of August . Consultants can perform notice if 4-6 weeks, longer is to discuss with the manager . Consultants cannot take long holidays in July/August after start due to the high workload Languages: . Fluent In Spanish & English Rate: . Market-level Rates for Spain . All-in Rate for Remote and local presence at SPAIN . No expenses accepted Reason for Hire Specific Skills Required for Project Safety Equipment Not applicable (keep in mind that for Olen and Hoboken sites a neon vest is mandatory) Additional Safety Equipment to be provided by Supplier n.a. Travel Required? Yes Travel percentage- 10%
16/05/2024
Full time
Strategic: By supporting the project in the areas of team organization, documentation control and cost allocation in SAP/WBS, the project liaison team leader will see their role and responsibility increase with the development of the project through the design phases. Every new design phase will bring additional needs and workload, driven by the implementation and closure phases requiring a higher contribution of this function, thus a higher need of good coordination. This function provides an important assistance to the design engineers by allowing them to focus mainly in the engineering design and removing from them the workload of project organization tasks. The project liaison team leader has a key role in expansion projects to guarantee that all purchase orders of the project are correctly allocated to the correspondent WBS, hence guaranteeing a good knowledge and control of the project budget, as well as, the documentation generated by the project is correctly logged, distributed and archived Scope of the mission Integrating the project team, the project liaison team leader is responsible to lead the team which coordinates project documentation flows and archive, establishes systems to manage/track purchase orders and goods receipts, responsible management of miscellaneous non-PO purchases, establish and maintain systems for allocation of project costs in SAP/WBS, and all aspects related with the organization of the engineering team: welcoming new team members, developing individualized onboarding plans, support their needs, organize the project gate reviews and monthly review meetings Primary Tasks and responsibilities: . Onboarding of new employees: o Lead, with support from the Regional Program Director, in onboarding of new employees to the engineering organization o Work with new employees' direct supervisors to develop individual training plans tailored to the needs of their role, along with base knowledge/expectations of the engineering organization o Plan and prepare the logistic needs for new team members, including system/security access, supplies/equipment, travel arrangements, and other business support. * Cost control: o Establish and maintain systems to issue and track purchase orders in SAP, guaranteeing correct WBS allocation o Coach and Support Project Liaison to issue and track Shopping Carts (SCs), Purchase Orders (POs) and goods receipts (GRs) in SAP in a timely manner o Coach and Support Project Controls to Actively manage SAP/WBS cost allocation and highlight variations o Provide actuals per WBS to support forecasting by Project Managers o Stewardship of Engineering procurement card (ProCard) for all non-travel related miscellaneous purchases, ensuring appropriate use of Procard vs Purchase Order, leadership approval according to Local Approval Matrix (LAM) o Consolidate quarterly and monthly project cost forecast reported by PM o Update forecasts in Planisware o Oversee updating of SAP/ARIBA files o Monthly Headcount allocation to appropriate WBS accounts for all active projects & waves within the region/site o Report actual costs of the yearly Engineering department budgets * Leadership of the Liaison Team o Manage of daily miscellaneous requirements and admin tasks o Manage and delegate administrative tasks and project priorities o Manage and delegate department administrative work such as organizing the monthly department meetings, annual outing, travel, visitors, teambuilding activities, etc o Maintain and manage a healthy and motivating work environment o Improve and formalize monthly departmental reports/meeting * Leadership of the Document Control Team: o Organize, distribute and archive all project documents, guaranteeing proper archiving rules to support claims to contractors and EPCm partners o Manage the project folder access Matrix, maintain project transmittals, archiving engineering deliverables and permitting docs on project Servers * Department Communication: o Responsible for all aspect of internal and external communication within local Engineering department o Manage visual branding display in department o Work closely with HR/GSS/EHS team * Facilities management: o Responsible for facilities operations within the department o Liaise with facilities contractors, responsible to maintain engineering facilities o Managing repairs, maintenance and replacement in the engineering facilities o Working together with EHS regarding fire safety procedures in the engineering facilities * General duties: o Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with environmental, health & safety rules/procedures, regulations and codes of practice. o Perform engineering and technical support to the projects when needed, undertaking any additional tasks commensurate with the role as and when required. o rules and procedures set down: Technical Profile requirements: . University degree or College diploma specializing in business administration or a technical field . Experience and/or background in industrial companies, preferably linked to engineering or . operations . Competent and fluent (written and verbal) in Spanish and English . Computer literacy with good working knowledge of the MS Office package . Experience with SAP and Ariba software . Knowledge of EHS standards and industry good practices . Must have the Knowledge, Experience and Skills to conduct their tasks in accordance with the Non-Technical Profile Requirements : . Organized . Team worker . Result oriented and timely delivery . Positive mindset . Capable to work in Matrix organizations . Problem and conflict solver . Flexible and resilient to work in ambiguous situations with limited supervision . Coaching skills . Good communication Location: . North of Spain, exact location remains confidential till at least early July . Until EOY 2024 remote work, afterwards consultants are expected to work onsite Business Travel: . Travel will be required and outside Spain reimbursed via expenses Contract: . Long term contract . Confirmation of the mission will take place before 1/7 . Official confirmation and contract creation scheduled for early July Start: . Objective +- 1st of August . Consultants can perform notice if 4-6 weeks, longer is to discuss with the manager . Consultants cannot take long holidays in July/August after start due to the high workload Languages: . Fluent In Spanish & English Rate: . Market-level Rates for Spain . All-in Rate for Remote and local presence at SPAIN . No expenses accepted Reason for Hire Specific Skills Required for Project Safety Equipment Not applicable (keep in mind that for Olen and Hoboken sites a neon vest is mandatory) Additional Safety Equipment to be provided by Supplier n.a. Travel Required? Yes Travel percentage- 10%
Perm ERP Business Analyst/Project Manager - Energy Trading - Rotterdam, Netherlands Global Energy Trading company requires per, IT ERP Business Analyst/Project Manager is required for sales and logistics team, who can help deliver business capabilities around Supply Chain Management. The role Specify, design, implement, document and test business application solutions that integrate consistently into the existing IT system landscape, specifically around the Supply Chain Management area Provide and Manage UAT and Trainings for changes and/or project deliveries Serve as bridge between Business and IT Execute or lead needed project analysis or vendor selection processes in close cooperation with Business Solutions Lead Organize project to enable successful delivery (scope, plan, timeline, budget, resourcing, risks, approvals, change control, etc.) Manage project delivery of process standardization, simplification and automation Prepare Steering committee update meetings Manage project costs and timeline Manage Project team members ranging from Business users to BAs and Developers Manage and Liaise with stakeholders, from local users to senior group leaders Investigate and propose/design potential IT solutions in line with the strategic IT roadmap Your background Minimum 5 years of experience in Project management Experience in business analysis/business process re-engineering mandatory Significant experience (5 years+) around supply chain processes, i. e. Inventory Management & Logistics Experience with Projects around ERP Systems Very good MS Office skills Please send CV or reach out for a confidential call.
16/05/2024
Full time
Perm ERP Business Analyst/Project Manager - Energy Trading - Rotterdam, Netherlands Global Energy Trading company requires per, IT ERP Business Analyst/Project Manager is required for sales and logistics team, who can help deliver business capabilities around Supply Chain Management. The role Specify, design, implement, document and test business application solutions that integrate consistently into the existing IT system landscape, specifically around the Supply Chain Management area Provide and Manage UAT and Trainings for changes and/or project deliveries Serve as bridge between Business and IT Execute or lead needed project analysis or vendor selection processes in close cooperation with Business Solutions Lead Organize project to enable successful delivery (scope, plan, timeline, budget, resourcing, risks, approvals, change control, etc.) Manage project delivery of process standardization, simplification and automation Prepare Steering committee update meetings Manage project costs and timeline Manage Project team members ranging from Business users to BAs and Developers Manage and Liaise with stakeholders, from local users to senior group leaders Investigate and propose/design potential IT solutions in line with the strategic IT roadmap Your background Minimum 5 years of experience in Project management Experience in business analysis/business process re-engineering mandatory Significant experience (5 years+) around supply chain processes, i. e. Inventory Management & Logistics Experience with Projects around ERP Systems Very good MS Office skills Please send CV or reach out for a confidential call.