Technology Lead - Underwriting Technology Insurance Permanent London Hybrid - 2 days in office £110,000 + Bonus + Progression + Benefits Fantastic Opportunity My client is a leading Specialist Insurer and they are looking for an experienced Technology Lead to join their existing team and be responsible for the design and delivery of an agreed and evolving set of UW Technology Initiatives. This role will suit a true technology expert on a development team as you will be responsible for everything from planning to delivering key features and management of those features. To be successful in the role you will need to quickly develop a deep understanding of the products and business goals which you can translate into technology direction, design, and decisions. Experience of Insurance and Reinsurance business and supporting technologies and/or experience leading implementation programs for the same is preferable. Key Responsibilities: Understanding the UW Technology initiatives landscape for my client on a global basis, and the different UW Technology initiatives to design and support the implementation of proportionate and fit for purpose solutions designs and plans, including the downstream impacts on the technology landscape, and associated governance/controls. Understand the individual initiatives and products to build and present designs (based on the high-level design considerations and transition states) to a sufficient level of detail for translation into technical deliverables Set-up and run a Design Authority Group, in line with the Terms of Reference Collaborate with Product Owners, Architects and Development teams to develop the solution design, aligning detailed designs with the high-level design and escalating any deviations Work closely with Software Architects, challenging their decisions and collaborating with them to optimise technical designs and translate them into technical deliverables Documenting key transition states from a Technology delivery point of view, and evolution throughout interim states, to a target Technology state Technology Capabilities & Standards: Provide application design and programming expertise and guidance to Technology professionals involved in the development and enhancement of business applications Work with Technology areas to identify, propose and implement new technologies as solutions to business needs, based on strategic direction and priorities Aligning the detailed designs with the wider GRS Technology Roadmap and 'North Star' Architecture and standards Create technical documentation for development solutions, future reference, and reporting Skills and Experience Technical Experience - proven experience (a minimum of three years) as a Technical Lead, Solutions Engineer, or similar role, working within Agile frameworks and associated architectures, design, coding languages and testing & deployment tools, including the following: Angular 6 Java/JavaScript/JSON Ci/Cd pipeline build & deployment tools eg Bamboo Micro services & APIs Cloud experience (AWS & Azure) and serverless code deployment API integration experience, REST preferred Understanding of event driven architecture. Different AWS deployment methods eg native EC2, Pivotal Cloud Foundry (JVM) & Docker Familiar with design thinking, behaviour, and test-driven development/familiarity with test-and-learn approaches Experience of SQL database development, SSIS and cloud deployment eg RDS in AWS Knowledge of containerised deployments and optimisation techniques & tools eg Docker, Fargate, Kubernetes Experience of working with wider project teams including Scrum Masters, Product Owners, Business Analysts and Testers Experience of producing technical support documentation Experience of writing technical specifications/User Stories Experience of working within the full development life cycle ie development, unit testing and release management Experience of source code repositories, code branching and version control systems eg GIT and TFS Technology Lead - Underwriting Technology Insurance Permanent London Hybrid - 2 days in office £110,000 + Bonus + Progression + Benefits Fantastic Opportunity
16/05/2024
Full time
Technology Lead - Underwriting Technology Insurance Permanent London Hybrid - 2 days in office £110,000 + Bonus + Progression + Benefits Fantastic Opportunity My client is a leading Specialist Insurer and they are looking for an experienced Technology Lead to join their existing team and be responsible for the design and delivery of an agreed and evolving set of UW Technology Initiatives. This role will suit a true technology expert on a development team as you will be responsible for everything from planning to delivering key features and management of those features. To be successful in the role you will need to quickly develop a deep understanding of the products and business goals which you can translate into technology direction, design, and decisions. Experience of Insurance and Reinsurance business and supporting technologies and/or experience leading implementation programs for the same is preferable. Key Responsibilities: Understanding the UW Technology initiatives landscape for my client on a global basis, and the different UW Technology initiatives to design and support the implementation of proportionate and fit for purpose solutions designs and plans, including the downstream impacts on the technology landscape, and associated governance/controls. Understand the individual initiatives and products to build and present designs (based on the high-level design considerations and transition states) to a sufficient level of detail for translation into technical deliverables Set-up and run a Design Authority Group, in line with the Terms of Reference Collaborate with Product Owners, Architects and Development teams to develop the solution design, aligning detailed designs with the high-level design and escalating any deviations Work closely with Software Architects, challenging their decisions and collaborating with them to optimise technical designs and translate them into technical deliverables Documenting key transition states from a Technology delivery point of view, and evolution throughout interim states, to a target Technology state Technology Capabilities & Standards: Provide application design and programming expertise and guidance to Technology professionals involved in the development and enhancement of business applications Work with Technology areas to identify, propose and implement new technologies as solutions to business needs, based on strategic direction and priorities Aligning the detailed designs with the wider GRS Technology Roadmap and 'North Star' Architecture and standards Create technical documentation for development solutions, future reference, and reporting Skills and Experience Technical Experience - proven experience (a minimum of three years) as a Technical Lead, Solutions Engineer, or similar role, working within Agile frameworks and associated architectures, design, coding languages and testing & deployment tools, including the following: Angular 6 Java/JavaScript/JSON Ci/Cd pipeline build & deployment tools eg Bamboo Micro services & APIs Cloud experience (AWS & Azure) and serverless code deployment API integration experience, REST preferred Understanding of event driven architecture. Different AWS deployment methods eg native EC2, Pivotal Cloud Foundry (JVM) & Docker Familiar with design thinking, behaviour, and test-driven development/familiarity with test-and-learn approaches Experience of SQL database development, SSIS and cloud deployment eg RDS in AWS Knowledge of containerised deployments and optimisation techniques & tools eg Docker, Fargate, Kubernetes Experience of working with wider project teams including Scrum Masters, Product Owners, Business Analysts and Testers Experience of producing technical support documentation Experience of writing technical specifications/User Stories Experience of working within the full development life cycle ie development, unit testing and release management Experience of source code repositories, code branching and version control systems eg GIT and TFS Technology Lead - Underwriting Technology Insurance Permanent London Hybrid - 2 days in office £110,000 + Bonus + Progression + Benefits Fantastic Opportunity
An excellent 12-month contract for a Fluent French speaking Embedded Software Engineer. Onsite in Belgium, possibility of remote working in the future. Daily rate: 450 Euros The client specialises in the Defence, Security (including Cyber) and Aerospace. MISSION The client wants to reinforce its technical team and is looking for an engineer who wants to develop as an Embedded software engineer. As an Embedded Software Engineer, you will integrate a multidisciplinary team of development within the Engineering department. You will be required, in the context of on firing systems or smart ammunitions, to specify, design, develop, validate, and test Embedded software. You will have the opportunity to work with innovated systems and tools in a high-tech environment. You will be expected to support multiple projects and as such will require planning and organising skills. RESPONSIBILITY Based on upper system specifications, allocate performances, define a software solution Write low- and high-level software requirements using dedicated tools and ensure traceability between requirements. Develop software in C/C++ on Microprocessor, bare metal, or Linux RTOS architecture. Understand and solve the constraints of Real Time applications, low/high level communications, multi-tread management, memory concurrency, etc. Collaborate with hardware engineer to develop abstraction layer of the hardware. Use configuration managements tools (GIT, BitBucket, Jenkins, SonarQube) Ensure code quality by checking code coverage and verify the software using unit testing procedure. Debug low level software using oscilloscopes. Collaborate with V&V and DevOps team to setup a continuous integration system. Write Software Description Documents to capitalize knowledges. Participate to internal project reviews within the company, and external reviews with the customers. Participate in the development of FPGA (VHDL language) as a plus. PROFILE You graduated with a master's degree in software or Electronic Engineer with 3 to 10 years of experience. You are architect and senior developer in C, C++ on Embedded systems Real Time application. You understand the challenges of embedding Real Time solution in micro-controllers. You have an experience in development of FPGA using VHDL and communication systems (CAN, UART,SPI, I2C, Ethernet TCP/IP and Phy, MIL-STD-1553/1760, ARINC429 ) You are a good communicator; you can show pedagogy to support other developers. You are self-motivated and like to take initiatives. You can work with Agile culture. You like following the latest trends in innovation. An experience in aeronautical, spatial, defence or automotive industry, as well as a knowledge of the standards DO-178, ARP4754 or ISO26262, is a plus. English and French (spoken and written) Please get in touch for further details.
16/05/2024
Project-based
An excellent 12-month contract for a Fluent French speaking Embedded Software Engineer. Onsite in Belgium, possibility of remote working in the future. Daily rate: 450 Euros The client specialises in the Defence, Security (including Cyber) and Aerospace. MISSION The client wants to reinforce its technical team and is looking for an engineer who wants to develop as an Embedded software engineer. As an Embedded Software Engineer, you will integrate a multidisciplinary team of development within the Engineering department. You will be required, in the context of on firing systems or smart ammunitions, to specify, design, develop, validate, and test Embedded software. You will have the opportunity to work with innovated systems and tools in a high-tech environment. You will be expected to support multiple projects and as such will require planning and organising skills. RESPONSIBILITY Based on upper system specifications, allocate performances, define a software solution Write low- and high-level software requirements using dedicated tools and ensure traceability between requirements. Develop software in C/C++ on Microprocessor, bare metal, or Linux RTOS architecture. Understand and solve the constraints of Real Time applications, low/high level communications, multi-tread management, memory concurrency, etc. Collaborate with hardware engineer to develop abstraction layer of the hardware. Use configuration managements tools (GIT, BitBucket, Jenkins, SonarQube) Ensure code quality by checking code coverage and verify the software using unit testing procedure. Debug low level software using oscilloscopes. Collaborate with V&V and DevOps team to setup a continuous integration system. Write Software Description Documents to capitalize knowledges. Participate to internal project reviews within the company, and external reviews with the customers. Participate in the development of FPGA (VHDL language) as a plus. PROFILE You graduated with a master's degree in software or Electronic Engineer with 3 to 10 years of experience. You are architect and senior developer in C, C++ on Embedded systems Real Time application. You understand the challenges of embedding Real Time solution in micro-controllers. You have an experience in development of FPGA using VHDL and communication systems (CAN, UART,SPI, I2C, Ethernet TCP/IP and Phy, MIL-STD-1553/1760, ARINC429 ) You are a good communicator; you can show pedagogy to support other developers. You are self-motivated and like to take initiatives. You can work with Agile culture. You like following the latest trends in innovation. An experience in aeronautical, spatial, defence or automotive industry, as well as a knowledge of the standards DO-178, ARP4754 or ISO26262, is a plus. English and French (spoken and written) Please get in touch for further details.
Job Description: As a Kafka Administrator, you will be responsible for the design, implementation, and maintenance of our Kafka ecosystem, ensuring its scalability, reliability, and performance to meet the evolving needs of our organization. You will collaborate closely with data engineers, software developers, and other stakeholders to architect robust solutions and streamline data pipelines. Your key responsibilities will include: Installing, configuring, and managing Apache Kafka clusters, including brokers, ZooKeeper, Kafka Connect, and Kafka Streams, across development, testing, and production environments. Monitoring Kafka cluster health, performance metrics, and throughput, and proactively identifying and addressing potential bottlenecks or issues. Implementing security measures, access controls, and encryption protocols to safeguard data privacy and integrity within the Kafka ecosystem. Managing Kafka topics, partitions, replication, and consumer groups, and optimizing configurations for efficient resource utilization and high availability. Collaborating with cross-functional teams to design and implement data ingestion pipelines, Real Time processing workflows, and event-driven architectures. Performing capacity planning, scaling, and disaster recovery planning to ensure scalability, fault tolerance, and business continuity. Automating routine tasks, such as cluster provisioning, deployment, monitoring, and alerting, using configuration management tools and Scripting languages. Staying abreast of industry best practices, emerging trends, and new features in Kafka and related technologies, and evaluating their applicability to our environment.
16/05/2024
Project-based
Job Description: As a Kafka Administrator, you will be responsible for the design, implementation, and maintenance of our Kafka ecosystem, ensuring its scalability, reliability, and performance to meet the evolving needs of our organization. You will collaborate closely with data engineers, software developers, and other stakeholders to architect robust solutions and streamline data pipelines. Your key responsibilities will include: Installing, configuring, and managing Apache Kafka clusters, including brokers, ZooKeeper, Kafka Connect, and Kafka Streams, across development, testing, and production environments. Monitoring Kafka cluster health, performance metrics, and throughput, and proactively identifying and addressing potential bottlenecks or issues. Implementing security measures, access controls, and encryption protocols to safeguard data privacy and integrity within the Kafka ecosystem. Managing Kafka topics, partitions, replication, and consumer groups, and optimizing configurations for efficient resource utilization and high availability. Collaborating with cross-functional teams to design and implement data ingestion pipelines, Real Time processing workflows, and event-driven architectures. Performing capacity planning, scaling, and disaster recovery planning to ensure scalability, fault tolerance, and business continuity. Automating routine tasks, such as cluster provisioning, deployment, monitoring, and alerting, using configuration management tools and Scripting languages. Staying abreast of industry best practices, emerging trends, and new features in Kafka and related technologies, and evaluating their applicability to our environment.
Job Description: As a Cassandra Database Administrator, you will be responsible for the design, implementation, and maintenance of our Cassandra database clusters, ensuring their scalability, reliability, and performance to meet the demands of our growing business. You will collaborate closely with software engineers, data architects, and other stakeholders to design efficient data models, optimize query performance, and ensure data consistency and availability. Your primary responsibilities will include: Installing, configuring, and managing Apache Cassandra clusters, including nodes, partitions, replication, and consistency levels, across multiple environments (eg, development, testing, production). Monitoring database health, performance metrics, and resource utilization, and proactively identifying and resolving issues to minimize downtime and ensure optimal performance. Implementing and maintaining data replication, backup, and recovery strategies to safeguard data integrity and availability in the event of failures or disasters. Managing schema design, data modelling, and query optimization to maximize performance, scalability, and efficiency of Cassandra databases. Implementing security measures, access controls, and encryption mechanisms to protect sensitive data and comply with regulatory requirements. Collaborating with cross-functional teams to design and implement data migration, ETL processes, and data integration workflows between Cassandra and other data sources. Performing capacity planning, scaling, and performance tuning to accommodate growing data volumes, user loads, and application requirements. Automating routine tasks, such as cluster provisioning, configuration management, monitoring, and alerting, using Scripting languages and automation tools.
16/05/2024
Project-based
Job Description: As a Cassandra Database Administrator, you will be responsible for the design, implementation, and maintenance of our Cassandra database clusters, ensuring their scalability, reliability, and performance to meet the demands of our growing business. You will collaborate closely with software engineers, data architects, and other stakeholders to design efficient data models, optimize query performance, and ensure data consistency and availability. Your primary responsibilities will include: Installing, configuring, and managing Apache Cassandra clusters, including nodes, partitions, replication, and consistency levels, across multiple environments (eg, development, testing, production). Monitoring database health, performance metrics, and resource utilization, and proactively identifying and resolving issues to minimize downtime and ensure optimal performance. Implementing and maintaining data replication, backup, and recovery strategies to safeguard data integrity and availability in the event of failures or disasters. Managing schema design, data modelling, and query optimization to maximize performance, scalability, and efficiency of Cassandra databases. Implementing security measures, access controls, and encryption mechanisms to protect sensitive data and comply with regulatory requirements. Collaborating with cross-functional teams to design and implement data migration, ETL processes, and data integration workflows between Cassandra and other data sources. Performing capacity planning, scaling, and performance tuning to accommodate growing data volumes, user loads, and application requirements. Automating routine tasks, such as cluster provisioning, configuration management, monitoring, and alerting, using Scripting languages and automation tools.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Strategic: By supporting the project in the areas of team organization, documentation control and cost allocation in SAP/WBS, the project liaison team leader will see their role and responsibility increase with the development of the project through the design phases. Every new design phase will bring additional needs and workload, driven by the implementation and closure phases requiring a higher contribution of this function, thus a higher need of good coordination. This function provides an important assistance to the design engineers by allowing them to focus mainly in the engineering design and removing from them the workload of project organization tasks. The project liaison team leader has a key role in expansion projects to guarantee that all purchase orders of the project are correctly allocated to the correspondent WBS, hence guaranteeing a good knowledge and control of the project budget, as well as, the documentation generated by the project is correctly logged, distributed and archived Scope of the mission Integrating the project team, the project liaison team leader is responsible to lead the team which coordinates project documentation flows and archive, establishes systems to manage/track purchase orders and goods receipts, responsible management of miscellaneous non-PO purchases, establish and maintain systems for allocation of project costs in SAP/WBS, and all aspects related with the organization of the engineering team: welcoming new team members, developing individualized onboarding plans, support their needs, organize the project gate reviews and monthly review meetings Primary Tasks and responsibilities: . Onboarding of new employees: o Lead, with support from the Regional Program Director, in onboarding of new employees to the engineering organization o Work with new employees' direct supervisors to develop individual training plans tailored to the needs of their role, along with base knowledge/expectations of the engineering organization o Plan and prepare the logistic needs for new team members, including system/security access, supplies/equipment, travel arrangements, and other business support. * Cost control: o Establish and maintain systems to issue and track purchase orders in SAP, guaranteeing correct WBS allocation o Coach and Support Project Liaison to issue and track Shopping Carts (SCs), Purchase Orders (POs) and goods receipts (GRs) in SAP in a timely manner o Coach and Support Project Controls to Actively manage SAP/WBS cost allocation and highlight variations o Provide actuals per WBS to support forecasting by Project Managers o Stewardship of Engineering procurement card (ProCard) for all non-travel related miscellaneous purchases, ensuring appropriate use of Procard vs Purchase Order, leadership approval according to Local Approval Matrix (LAM) o Consolidate quarterly and monthly project cost forecast reported by PM o Update forecasts in Planisware o Oversee updating of SAP/ARIBA files o Monthly Headcount allocation to appropriate WBS accounts for all active projects & waves within the region/site o Report actual costs of the yearly Engineering department budgets * Leadership of the Liaison Team o Manage of daily miscellaneous requirements and admin tasks o Manage and delegate administrative tasks and project priorities o Manage and delegate department administrative work such as organizing the monthly department meetings, annual outing, travel, visitors, teambuilding activities, etc o Maintain and manage a healthy and motivating work environment o Improve and formalize monthly departmental reports/meeting * Leadership of the Document Control Team: o Organize, distribute and archive all project documents, guaranteeing proper archiving rules to support claims to contractors and EPCm partners o Manage the project folder access Matrix, maintain project transmittals, archiving engineering deliverables and permitting docs on project Servers * Department Communication: o Responsible for all aspect of internal and external communication within local Engineering department o Manage visual branding display in department o Work closely with HR/GSS/EHS team * Facilities management: o Responsible for facilities operations within the department o Liaise with facilities contractors, responsible to maintain engineering facilities o Managing repairs, maintenance and replacement in the engineering facilities o Working together with EHS regarding fire safety procedures in the engineering facilities * General duties: o Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with environmental, health & safety rules/procedures, regulations and codes of practice. o Perform engineering and technical support to the projects when needed, undertaking any additional tasks commensurate with the role as and when required. o rules and procedures set down: Technical Profile requirements: . University degree or College diploma specializing in business administration or a technical field . Experience and/or background in industrial companies, preferably linked to engineering or . operations . Competent and fluent (written and verbal) in Spanish and English . Computer literacy with good working knowledge of the MS Office package . Experience with SAP and Ariba software . Knowledge of EHS standards and industry good practices . Must have the Knowledge, Experience and Skills to conduct their tasks in accordance with the Non-Technical Profile Requirements : . Organized . Team worker . Result oriented and timely delivery . Positive mindset . Capable to work in Matrix organizations . Problem and conflict solver . Flexible and resilient to work in ambiguous situations with limited supervision . Coaching skills . Good communication Location: . North of Spain, exact location remains confidential till at least early July . Until EOY 2024 remote work, afterwards consultants are expected to work onsite Business Travel: . Travel will be required and outside Spain reimbursed via expenses Contract: . Long term contract . Confirmation of the mission will take place before 1/7 . Official confirmation and contract creation scheduled for early July Start: . Objective +- 1st of August . Consultants can perform notice if 4-6 weeks, longer is to discuss with the manager . Consultants cannot take long holidays in July/August after start due to the high workload Languages: . Fluent In Spanish & English Rate: . Market-level Rates for Spain . All-in Rate for Remote and local presence at SPAIN . No expenses accepted Reason for Hire Specific Skills Required for Project Safety Equipment Not applicable (keep in mind that for Olen and Hoboken sites a neon vest is mandatory) Additional Safety Equipment to be provided by Supplier n.a. Travel Required? Yes Travel percentage- 10%
16/05/2024
Full time
Strategic: By supporting the project in the areas of team organization, documentation control and cost allocation in SAP/WBS, the project liaison team leader will see their role and responsibility increase with the development of the project through the design phases. Every new design phase will bring additional needs and workload, driven by the implementation and closure phases requiring a higher contribution of this function, thus a higher need of good coordination. This function provides an important assistance to the design engineers by allowing them to focus mainly in the engineering design and removing from them the workload of project organization tasks. The project liaison team leader has a key role in expansion projects to guarantee that all purchase orders of the project are correctly allocated to the correspondent WBS, hence guaranteeing a good knowledge and control of the project budget, as well as, the documentation generated by the project is correctly logged, distributed and archived Scope of the mission Integrating the project team, the project liaison team leader is responsible to lead the team which coordinates project documentation flows and archive, establishes systems to manage/track purchase orders and goods receipts, responsible management of miscellaneous non-PO purchases, establish and maintain systems for allocation of project costs in SAP/WBS, and all aspects related with the organization of the engineering team: welcoming new team members, developing individualized onboarding plans, support their needs, organize the project gate reviews and monthly review meetings Primary Tasks and responsibilities: . Onboarding of new employees: o Lead, with support from the Regional Program Director, in onboarding of new employees to the engineering organization o Work with new employees' direct supervisors to develop individual training plans tailored to the needs of their role, along with base knowledge/expectations of the engineering organization o Plan and prepare the logistic needs for new team members, including system/security access, supplies/equipment, travel arrangements, and other business support. * Cost control: o Establish and maintain systems to issue and track purchase orders in SAP, guaranteeing correct WBS allocation o Coach and Support Project Liaison to issue and track Shopping Carts (SCs), Purchase Orders (POs) and goods receipts (GRs) in SAP in a timely manner o Coach and Support Project Controls to Actively manage SAP/WBS cost allocation and highlight variations o Provide actuals per WBS to support forecasting by Project Managers o Stewardship of Engineering procurement card (ProCard) for all non-travel related miscellaneous purchases, ensuring appropriate use of Procard vs Purchase Order, leadership approval according to Local Approval Matrix (LAM) o Consolidate quarterly and monthly project cost forecast reported by PM o Update forecasts in Planisware o Oversee updating of SAP/ARIBA files o Monthly Headcount allocation to appropriate WBS accounts for all active projects & waves within the region/site o Report actual costs of the yearly Engineering department budgets * Leadership of the Liaison Team o Manage of daily miscellaneous requirements and admin tasks o Manage and delegate administrative tasks and project priorities o Manage and delegate department administrative work such as organizing the monthly department meetings, annual outing, travel, visitors, teambuilding activities, etc o Maintain and manage a healthy and motivating work environment o Improve and formalize monthly departmental reports/meeting * Leadership of the Document Control Team: o Organize, distribute and archive all project documents, guaranteeing proper archiving rules to support claims to contractors and EPCm partners o Manage the project folder access Matrix, maintain project transmittals, archiving engineering deliverables and permitting docs on project Servers * Department Communication: o Responsible for all aspect of internal and external communication within local Engineering department o Manage visual branding display in department o Work closely with HR/GSS/EHS team * Facilities management: o Responsible for facilities operations within the department o Liaise with facilities contractors, responsible to maintain engineering facilities o Managing repairs, maintenance and replacement in the engineering facilities o Working together with EHS regarding fire safety procedures in the engineering facilities * General duties: o Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with environmental, health & safety rules/procedures, regulations and codes of practice. o Perform engineering and technical support to the projects when needed, undertaking any additional tasks commensurate with the role as and when required. o rules and procedures set down: Technical Profile requirements: . University degree or College diploma specializing in business administration or a technical field . Experience and/or background in industrial companies, preferably linked to engineering or . operations . Competent and fluent (written and verbal) in Spanish and English . Computer literacy with good working knowledge of the MS Office package . Experience with SAP and Ariba software . Knowledge of EHS standards and industry good practices . Must have the Knowledge, Experience and Skills to conduct their tasks in accordance with the Non-Technical Profile Requirements : . Organized . Team worker . Result oriented and timely delivery . Positive mindset . Capable to work in Matrix organizations . Problem and conflict solver . Flexible and resilient to work in ambiguous situations with limited supervision . Coaching skills . Good communication Location: . North of Spain, exact location remains confidential till at least early July . Until EOY 2024 remote work, afterwards consultants are expected to work onsite Business Travel: . Travel will be required and outside Spain reimbursed via expenses Contract: . Long term contract . Confirmation of the mission will take place before 1/7 . Official confirmation and contract creation scheduled for early July Start: . Objective +- 1st of August . Consultants can perform notice if 4-6 weeks, longer is to discuss with the manager . Consultants cannot take long holidays in July/August after start due to the high workload Languages: . Fluent In Spanish & English Rate: . Market-level Rates for Spain . All-in Rate for Remote and local presence at SPAIN . No expenses accepted Reason for Hire Specific Skills Required for Project Safety Equipment Not applicable (keep in mind that for Olen and Hoboken sites a neon vest is mandatory) Additional Safety Equipment to be provided by Supplier n.a. Travel Required? Yes Travel percentage- 10%
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
15/05/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Our client based in Nottinghamshire is looking to hire an experienced Embedded software engineer to join their team. In this newly created role ( due to expansion) you will be joining an established team where the delivery of high quality, high performing solutions achieved in a right first-time environment is valued & rewarded. This role will see you: Design, implement, and optimise Embedded software solutions. Targeting Linux, RTOS & bare metal platforms. Participate in hardware/software co-design and system-level debugging. Support FAT, SAT & Commissioning activity. Leading smaller projects, collaborating on larger ones. Follow industry best practice whilst looking for opportunities for improvement The relevant skills for the role include: A good understanding of Embedded software including: C/C++,C#, Visual Studio, CE 5.0 & CE6.0, .NET, MFC, Visual Basic, ARM9, 8051, PIC, X86, SQL, Assembler, RTOS. Web application design (Typescript/Javascript/HTML/CSS) desirable. Fault Analysis, Unit & Integration Testing, Factory Acceptance Testing, Site Testing and Commissioning. Test procedures and methods, change control and version control. Education in Software Engineering or related subject to Degree level. In return for your skills my client is offering a salary up to £60k, a 37h/Wk, with lunchtime finish Friday, 25 days holiday and option to buy additional 5 days, Pension, employee contribution +2%, capped at 12%., Bupa health care. This is a HYBRID based role so you will need to live in a commutable distance of Nottinghamshire IDEALLY Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
15/05/2024
Full time
Our client based in Nottinghamshire is looking to hire an experienced Embedded software engineer to join their team. In this newly created role ( due to expansion) you will be joining an established team where the delivery of high quality, high performing solutions achieved in a right first-time environment is valued & rewarded. This role will see you: Design, implement, and optimise Embedded software solutions. Targeting Linux, RTOS & bare metal platforms. Participate in hardware/software co-design and system-level debugging. Support FAT, SAT & Commissioning activity. Leading smaller projects, collaborating on larger ones. Follow industry best practice whilst looking for opportunities for improvement The relevant skills for the role include: A good understanding of Embedded software including: C/C++,C#, Visual Studio, CE 5.0 & CE6.0, .NET, MFC, Visual Basic, ARM9, 8051, PIC, X86, SQL, Assembler, RTOS. Web application design (Typescript/Javascript/HTML/CSS) desirable. Fault Analysis, Unit & Integration Testing, Factory Acceptance Testing, Site Testing and Commissioning. Test procedures and methods, change control and version control. Education in Software Engineering or related subject to Degree level. In return for your skills my client is offering a salary up to £60k, a 37h/Wk, with lunchtime finish Friday, 25 days holiday and option to buy additional 5 days, Pension, employee contribution +2%, capped at 12%., Bupa health care. This is a HYBRID based role so you will need to live in a commutable distance of Nottinghamshire IDEALLY Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Hardware Deign Engineer - Nottinghamshire Our client based in Nottinghamshire is looking to hire an experienced Hardware Design Engineer to join their team. In this newly created role (due to expansion) you will be joining an established team where the delivery of high quality, high performing solutions achieved in a right first-time environment is valued & rewarded. This role will see you: Design, implement, and optimise hardware design solutions. Monitor and revise delivery to achieve agreed KPIs. Ensure all designs meet relevant safety and industry standards. Deliver cost efficient, obsolescence tolerant designs. Participate in hardware/software co-design and system-level debugging. Support FAT, SAT & Commissioning activity. Leading smaller projects, collaborating on larger ones. Follow industry best practice and company quality standards whilst looking for opportunities for improvement The relevant skills for the role include: Electronics Engineering or related degree, or NVQ Level 5. Practical and relevant experience in a Hardware Electronics Design role. Required Experience Analogue audio. Micro controller/processor (STM32, Arm9, PIC). Reverse engineering analysis techniques. Desirable Experience Transformer design. Power supply design. FPGA/CPLD. CCTV/Networking. DFMEA. Railway environment & standards In return for your skills my client is offering a salary up to £60k, a 37h/Wk, with lunchtime finish Friday, 25 days holiday and option to buy additional 5 days, Pension, employee contribution +2%, capped at 12%., Bupa health care. This is a office based role so you will need to live in a commutable distance of Nottinghamshire IDEALLY Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
15/05/2024
Full time
Hardware Deign Engineer - Nottinghamshire Our client based in Nottinghamshire is looking to hire an experienced Hardware Design Engineer to join their team. In this newly created role (due to expansion) you will be joining an established team where the delivery of high quality, high performing solutions achieved in a right first-time environment is valued & rewarded. This role will see you: Design, implement, and optimise hardware design solutions. Monitor and revise delivery to achieve agreed KPIs. Ensure all designs meet relevant safety and industry standards. Deliver cost efficient, obsolescence tolerant designs. Participate in hardware/software co-design and system-level debugging. Support FAT, SAT & Commissioning activity. Leading smaller projects, collaborating on larger ones. Follow industry best practice and company quality standards whilst looking for opportunities for improvement The relevant skills for the role include: Electronics Engineering or related degree, or NVQ Level 5. Practical and relevant experience in a Hardware Electronics Design role. Required Experience Analogue audio. Micro controller/processor (STM32, Arm9, PIC). Reverse engineering analysis techniques. Desirable Experience Transformer design. Power supply design. FPGA/CPLD. CCTV/Networking. DFMEA. Railway environment & standards In return for your skills my client is offering a salary up to £60k, a 37h/Wk, with lunchtime finish Friday, 25 days holiday and option to buy additional 5 days, Pension, employee contribution +2%, capped at 12%., Bupa health care. This is a office based role so you will need to live in a commutable distance of Nottinghamshire IDEALLY Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
C++ Software Engineer - £50K - Newcastle I'm working with a UK-based developer of transformational medical diagnostic equipment, which delivers results in a (genuinely world-leading) 30 minutes. This equipment is set to have a huge impact on the global healthcare industry and will dramatically improve outcomes for patients. Having received initial funding from the Mandela Foundation, this organisation has secured further investment as they grow their business. Joining a rapidly expanding organisation, you will work with a team of Scientists and fellow Engineers, developing software to support their devices. This is an exciting time to join a conscientious business who are working on a brand-new version of their product. Key skills: Strong C++ development experience. Embedded Linux application development. Embedded Linux OS development. Version control. Unit testing in Embedded software. Benefits: 25 days holiday 5% pension Flexible hybrid working Great office environment with regular events If you have experience of the above technologies and live within a commutable distance of Newcastle, then please get in touch for further information. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
15/05/2024
Full time
C++ Software Engineer - £50K - Newcastle I'm working with a UK-based developer of transformational medical diagnostic equipment, which delivers results in a (genuinely world-leading) 30 minutes. This equipment is set to have a huge impact on the global healthcare industry and will dramatically improve outcomes for patients. Having received initial funding from the Mandela Foundation, this organisation has secured further investment as they grow their business. Joining a rapidly expanding organisation, you will work with a team of Scientists and fellow Engineers, developing software to support their devices. This is an exciting time to join a conscientious business who are working on a brand-new version of their product. Key skills: Strong C++ development experience. Embedded Linux application development. Embedded Linux OS development. Version control. Unit testing in Embedded software. Benefits: 25 days holiday 5% pension Flexible hybrid working Great office environment with regular events If you have experience of the above technologies and live within a commutable distance of Newcastle, then please get in touch for further information. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experiences in an inclusive environment that helps them thrive. Role: Electrical Design Engineer Duration: 6 months (extension options) Rate: £400 - £450 per day (Inside IR35, via Umbrella) Location: Tipton 5 days a week in Office (Mon-Fri) Our client, a leading company in the utilities industry, is seeking a talented Electrical Design Engineer to join their dynamic team in Tipton. Role Introduction: Planners design our network and work with our Engineers to construct, reinforce, alter and replace our equipment. As you can imagine, the pace is fast, and if you join us, our customers will trust you to provide excellent service and minimise any impact. Right now we are looking for a Electrical Design Engineer to join us at Tipton. Main Responsibilities: You'll be hands-on, responsible for project design, costing and quoting and the replacement/diversion/reinforcement of existing LV & HV electricity network assets. Working primarily on the high-voltage network, you'll take care of the costs and plan for substation and cable replacements. You'll also: Prepare capital projects and off-site coordination. Design schemes that align with our Engineering Directives. Prepare plans, schematics, wayleaves, notices, materials schedules, terms, quotations and agreements. Liaise with Senior Planner to meet all overall network requirements. Determine what, how and cost for individual projects, and approve them. Resolve customer complaints. Set up scheme files and close down on completion. Monitor costs on individual capital sanctions, identify and comment on variances, and take corrective action. Visit sites and work from developer plans. Candidate Requirements: You may already have experience as a Planner, so you'll understand our procedures and standards and already understand our customers and their needs. If you haven't worked with us before, then you'll have an electrical background with a qualification to match - perhaps you've worked in internal electrical planning. Either way, strong communication skills are key, so you can coordinate jobs and clearly explain issues. As you'll be in control of your diary, we'll need you to be resilient, organised and able to prioritise your workload. Team players thrive in this role, and you'll be used to taking a proactive and more consultative approach. Experience using iPads, computers and our additional software is a must. You will need to be mobile throughout the area as you may be required to undertake standby duties. Consideration will be given to you on a designate basis, if you do not possess all the skills required to undertake the role at present but have the confidence and ability to reach the necessary standards with appropriate training. If you are a motivated and driven professional, ready to take on a challenging role as a Planner, apply now! Join our client's team and contribute to their ongoing success! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
15/05/2024
Project-based
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experiences in an inclusive environment that helps them thrive. Role: Electrical Design Engineer Duration: 6 months (extension options) Rate: £400 - £450 per day (Inside IR35, via Umbrella) Location: Tipton 5 days a week in Office (Mon-Fri) Our client, a leading company in the utilities industry, is seeking a talented Electrical Design Engineer to join their dynamic team in Tipton. Role Introduction: Planners design our network and work with our Engineers to construct, reinforce, alter and replace our equipment. As you can imagine, the pace is fast, and if you join us, our customers will trust you to provide excellent service and minimise any impact. Right now we are looking for a Electrical Design Engineer to join us at Tipton. Main Responsibilities: You'll be hands-on, responsible for project design, costing and quoting and the replacement/diversion/reinforcement of existing LV & HV electricity network assets. Working primarily on the high-voltage network, you'll take care of the costs and plan for substation and cable replacements. You'll also: Prepare capital projects and off-site coordination. Design schemes that align with our Engineering Directives. Prepare plans, schematics, wayleaves, notices, materials schedules, terms, quotations and agreements. Liaise with Senior Planner to meet all overall network requirements. Determine what, how and cost for individual projects, and approve them. Resolve customer complaints. Set up scheme files and close down on completion. Monitor costs on individual capital sanctions, identify and comment on variances, and take corrective action. Visit sites and work from developer plans. Candidate Requirements: You may already have experience as a Planner, so you'll understand our procedures and standards and already understand our customers and their needs. If you haven't worked with us before, then you'll have an electrical background with a qualification to match - perhaps you've worked in internal electrical planning. Either way, strong communication skills are key, so you can coordinate jobs and clearly explain issues. As you'll be in control of your diary, we'll need you to be resilient, organised and able to prioritise your workload. Team players thrive in this role, and you'll be used to taking a proactive and more consultative approach. Experience using iPads, computers and our additional software is a must. You will need to be mobile throughout the area as you may be required to undertake standby duties. Consideration will be given to you on a designate basis, if you do not possess all the skills required to undertake the role at present but have the confidence and ability to reach the necessary standards with appropriate training. If you are a motivated and driven professional, ready to take on a challenging role as a Planner, apply now! Join our client's team and contribute to their ongoing success! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Delphi Developer - £60,000-£65,000 - Homebased We are seeking a talented and experienced Back End Delphi Developer to join our team. The successful candidate will play a crucial role in developing and maintaining robust Back End systems and applications using Delphi. If you are passionate about Back End development and possess the required skills and experience, we want to hear from you. Key Responsibilities: Develop and maintain Back End systems and applications using Delphi programming language. Design and implement efficient and scalable database structures and queries. Collaborate with cross-functional teams to gather requirements, define technical solutions, and implement new features. Optimise application performance, reliability, and security. Conduct code reviews, identify areas for improvement, and implement best practices. Troubleshoot and debug issues, providing timely resolution to ensure system stability. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. Proven experience in Back End development using Delphi programming language. Strong understanding of database concepts and experience with SQL. Experience with version control systems, preferably Git. Excellent problem-solving skills and attention to detail. Effective communication and teamwork abilities. Additional Skills (Preferred): Familiarity with other programming languages and technologies such as C#, Java, or Python. Knowledge of web development frameworks and technologies. Experience with software testing and debugging techniques. Understanding of agile development methodologies. This is a very technical role, so candidates will need to demonstrate this ability at interview stage with an in-depth discussion, so you will need recent and solid experience to fall back on. For more information on this role, please do get in touch with me or email me at (see below) or call me. Delphi Developer - £60,000-£65,000 - Homebased
15/05/2024
Full time
Delphi Developer - £60,000-£65,000 - Homebased We are seeking a talented and experienced Back End Delphi Developer to join our team. The successful candidate will play a crucial role in developing and maintaining robust Back End systems and applications using Delphi. If you are passionate about Back End development and possess the required skills and experience, we want to hear from you. Key Responsibilities: Develop and maintain Back End systems and applications using Delphi programming language. Design and implement efficient and scalable database structures and queries. Collaborate with cross-functional teams to gather requirements, define technical solutions, and implement new features. Optimise application performance, reliability, and security. Conduct code reviews, identify areas for improvement, and implement best practices. Troubleshoot and debug issues, providing timely resolution to ensure system stability. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. Proven experience in Back End development using Delphi programming language. Strong understanding of database concepts and experience with SQL. Experience with version control systems, preferably Git. Excellent problem-solving skills and attention to detail. Effective communication and teamwork abilities. Additional Skills (Preferred): Familiarity with other programming languages and technologies such as C#, Java, or Python. Knowledge of web development frameworks and technologies. Experience with software testing and debugging techniques. Understanding of agile development methodologies. This is a very technical role, so candidates will need to demonstrate this ability at interview stage with an in-depth discussion, so you will need recent and solid experience to fall back on. For more information on this role, please do get in touch with me or email me at (see below) or call me. Delphi Developer - £60,000-£65,000 - Homebased
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
15/05/2024
Full time
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
World Class Defence Organisation based in Portsmouth is currently looking to recruit a C++ Embedded Software Engineer subcontractor on an initial 6 month contract. Hourly Rate: £70.00 (Umbrella) Contract Duration: 6 months initially and then ongoing thereafter C++ Embedded Software Engineer Job Description: The team is undertaking the design and implementation of a satellite communications Software Defined Radio (SDR) modem. You will be part of a small multi-disciplinary team containing software, system, firmware and infrastructure engineers. There will be scope in the future to work on further developments as project needs arise. You will research and develop aspects of modem products and associated communications systems, using your experience in software within complex systems. Skills/Experience Required Essential experience with - Modern C++ software engineering for target Linux platforms to a high standard Developing using Eclipse CDT running on a Linux based operating system Device management interfaces (eg SNMP, Web) for design, implementation and test Git for version control Inter-process communication and techniques Unit and integration test tools (eg Google Test, Robot Framework) Atlassian toolset (eg Jira, Confluence, BitBucket) Desirable skills - Agile or Scrum working environment experience would be very beneficial System and software modelling tools such as Enterprise Architect (SysML/UML) User interface design, implementation and test using HTML, CSS and JavaScript Similar industries you could come from: Space Aerospace Communications Radar
15/05/2024
Project-based
World Class Defence Organisation based in Portsmouth is currently looking to recruit a C++ Embedded Software Engineer subcontractor on an initial 6 month contract. Hourly Rate: £70.00 (Umbrella) Contract Duration: 6 months initially and then ongoing thereafter C++ Embedded Software Engineer Job Description: The team is undertaking the design and implementation of a satellite communications Software Defined Radio (SDR) modem. You will be part of a small multi-disciplinary team containing software, system, firmware and infrastructure engineers. There will be scope in the future to work on further developments as project needs arise. You will research and develop aspects of modem products and associated communications systems, using your experience in software within complex systems. Skills/Experience Required Essential experience with - Modern C++ software engineering for target Linux platforms to a high standard Developing using Eclipse CDT running on a Linux based operating system Device management interfaces (eg SNMP, Web) for design, implementation and test Git for version control Inter-process communication and techniques Unit and integration test tools (eg Google Test, Robot Framework) Atlassian toolset (eg Jira, Confluence, BitBucket) Desirable skills - Agile or Scrum working environment experience would be very beneficial System and software modelling tools such as Enterprise Architect (SysML/UML) User interface design, implementation and test using HTML, CSS and JavaScript Similar industries you could come from: Space Aerospace Communications Radar
NO SPONSORSHIP Associate Principal, Technology Operations - Production Support - 3rd SHIFT SALARY: $102k- $120k w 15% bonus no shift differential LOCATION: REMOTE 3rd shift, Tuesday - Saturday, 11pm - 730am Do you have Production Operations (not engineering) experience? Do you have experience with Schedulers? (UC4 or Control M) or other? Why are you seeking an off shift position? What is your experience level/experience with JCL/IBM? Production support for hardware and software problems ITIL applications and infrastructure problems incident management storage Unix Windows networking Business operations etc. The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Essential Duties and Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems Move between tactical & strategic Bachelors degree 5+ years experience production systems operations or an equivalent combination of education and work experience
14/05/2024
Full time
NO SPONSORSHIP Associate Principal, Technology Operations - Production Support - 3rd SHIFT SALARY: $102k- $120k w 15% bonus no shift differential LOCATION: REMOTE 3rd shift, Tuesday - Saturday, 11pm - 730am Do you have Production Operations (not engineering) experience? Do you have experience with Schedulers? (UC4 or Control M) or other? Why are you seeking an off shift position? What is your experience level/experience with JCL/IBM? Production support for hardware and software problems ITIL applications and infrastructure problems incident management storage Unix Windows networking Business operations etc. The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Essential Duties and Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems Move between tactical & strategic Bachelors degree 5+ years experience production systems operations or an equivalent combination of education and work experience
Request Technology - Craig Johnson
Chicago, Illinois
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
14/05/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
NO SPONSORSHIP Principal, Software Engineering Enterprise Cloud Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Dallas, TX 3 days onsite, 2 days remote It is all about on-premises monitoring and cloud monitoring The products they are looking for outside of Splunk is Data Dog, Dynatrace, New Relic Heavy cloud, AWS, EC2, Automation, application performance monitoring, enterprise monitoring, any EMC patrol, Tivoli, and regulatory experience Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
14/05/2024
Full time
NO SPONSORSHIP Principal, Software Engineering Enterprise Cloud Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Dallas, TX 3 days onsite, 2 days remote It is all about on-premises monitoring and cloud monitoring The products they are looking for outside of Splunk is Data Dog, Dynatrace, New Relic Heavy cloud, AWS, EC2, Automation, application performance monitoring, enterprise monitoring, any EMC patrol, Tivoli, and regulatory experience Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
Software Engineering - Appian Development SALARY: $115k plus 10% bonus Location: Chicago, IL Looking for a candidate to design development testing and implementation of apian software designing apian solutions ERDs process mapping and UML workflows software development .NET Java Visual Basic C# HTML/CSS JavaScript UI/UX Preferred agile scrum preferred Responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding, and documenting the business processes in detail where required. Designing Appian solutions in accordance with standard Appian design principles and conventions. Configuring new Appian processes and objects using core workflow principles that are efficient, well structured, maintainable, and easy to understand. Creating and maintaining solution architecture, ERDs, process mapping, and UML workflows documentation Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of Appian processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Collaborating with all team members (Business Analysts, Developers, and Testers), to address customer requests to deliver innovative automated solutions Qualifications: Hands on Appian BPM development experience delivering complete automations (preferred) Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Detail oriented and self motivated Ability to apply analytical thinking to develop and test scripts for technical solutions Technical Skills: Software development (.NET, Java, Visual Basic, C#, etc.) (required) Appian development or another BPM technology (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Certificates or Licenses: Appian certified developer (preferred) BluePrism or equivalent RPA certification (preferred)
14/05/2024
Full time
Software Engineering - Appian Development SALARY: $115k plus 10% bonus Location: Chicago, IL Looking for a candidate to design development testing and implementation of apian software designing apian solutions ERDs process mapping and UML workflows software development .NET Java Visual Basic C# HTML/CSS JavaScript UI/UX Preferred agile scrum preferred Responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding, and documenting the business processes in detail where required. Designing Appian solutions in accordance with standard Appian design principles and conventions. Configuring new Appian processes and objects using core workflow principles that are efficient, well structured, maintainable, and easy to understand. Creating and maintaining solution architecture, ERDs, process mapping, and UML workflows documentation Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of Appian processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Collaborating with all team members (Business Analysts, Developers, and Testers), to address customer requests to deliver innovative automated solutions Qualifications: Hands on Appian BPM development experience delivering complete automations (preferred) Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Detail oriented and self motivated Ability to apply analytical thinking to develop and test scripts for technical solutions Technical Skills: Software development (.NET, Java, Visual Basic, C#, etc.) (required) Appian development or another BPM technology (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Certificates or Licenses: Appian certified developer (preferred) BluePrism or equivalent RPA certification (preferred)