IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k My client - within Professional services - are seeking an IT Support Engineer to join their team. This is a new role where you will be supporting and installing client's infrastructure, network and working on new Infrastructure projects. Duties include: Resolving technical issues passed from service desk Attend client sites to support and install new infrastructure Windows server support Supporting VMware/Hyper V Supporting Azure Administration of key IT functions, including but not limited to, AD, GPO's, DHCP, DNS and AV. Being a key member of the team in the planning and execution of IT projects. Firewall administration and overall client network security with the Network Security Specialists. Providing network support - installing and configuring Switches, Routers etc Being the point of escalation for user support requests delivered via our service desk ticketing. Documenting processes and procedures and helping to review and enhance existing documentation. Deploying patches on hardware/software/networks/environments as well as supporting the architecture and integration of technical solutions. Looking for candidates with similar experience with the following: Proven 2nd and 3rd line infrastructure support Windows 10, macOS and Office 365 suite support exp Microsoft Azure exp Microsoft Office 365 platforms (SharePoint, Exchange, AAD). Microsoft Hyper V and or VMware - ideally Windows Server 2008 R2, 2012 R2, 2016, 2019. VPN technologies. Network components, network operating systems and computer hardware components. Network troubleshooting- Basic and/or advanced connectivity testing and Firewall knowledge. Hands on knowledge of the procedures used in the installation, modification maintenance and repair of IT hardware and software. Domain controllers, Active Directory Management, DHCP, DNS, Replication. WDS and other deployment tools. Microsoft Intune or other MDM tools. SIP/IP phone systems. Performing daily system checks, Servers, backups, and Firewall monitoring. Demonstrable documentation skills (reports, policies, procedures, workflows). Ideally ITIL Certified CCNA - Ideally The company offer excellent benefits, training and career progression IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k
29/04/2024
Full time
IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k My client - within Professional services - are seeking an IT Support Engineer to join their team. This is a new role where you will be supporting and installing client's infrastructure, network and working on new Infrastructure projects. Duties include: Resolving technical issues passed from service desk Attend client sites to support and install new infrastructure Windows server support Supporting VMware/Hyper V Supporting Azure Administration of key IT functions, including but not limited to, AD, GPO's, DHCP, DNS and AV. Being a key member of the team in the planning and execution of IT projects. Firewall administration and overall client network security with the Network Security Specialists. Providing network support - installing and configuring Switches, Routers etc Being the point of escalation for user support requests delivered via our service desk ticketing. Documenting processes and procedures and helping to review and enhance existing documentation. Deploying patches on hardware/software/networks/environments as well as supporting the architecture and integration of technical solutions. Looking for candidates with similar experience with the following: Proven 2nd and 3rd line infrastructure support Windows 10, macOS and Office 365 suite support exp Microsoft Azure exp Microsoft Office 365 platforms (SharePoint, Exchange, AAD). Microsoft Hyper V and or VMware - ideally Windows Server 2008 R2, 2012 R2, 2016, 2019. VPN technologies. Network components, network operating systems and computer hardware components. Network troubleshooting- Basic and/or advanced connectivity testing and Firewall knowledge. Hands on knowledge of the procedures used in the installation, modification maintenance and repair of IT hardware and software. Domain controllers, Active Directory Management, DHCP, DNS, Replication. WDS and other deployment tools. Microsoft Intune or other MDM tools. SIP/IP phone systems. Performing daily system checks, Servers, backups, and Firewall monitoring. Demonstrable documentation skills (reports, policies, procedures, workflows). Ideally ITIL Certified CCNA - Ideally The company offer excellent benefits, training and career progression IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k
Position: B1/2 Licenced Engineer Location: East Midlands Working Hours: 5-5-4 Shift Pattern Competitive Salary + Excellent Benefits! Great Work-Life Balance with a 5-5-4 Shift Pattern! Type Rating Training included for the right individuals! Opportunities for professional development! For more details, read on! Actively seeking talented Licenced Engineers to join our talent Engineering Team on an exciting project based in East Midlands. This opportunity is to support a high-profile customer through a dedicated workforce understanding the need to deliver impeccable service in an active operational environment. To be considered for this position you will hold, a UK CAA Part 66 B1, B2 or B3 Licence with no limitations on airframe or engine that would otherwise restrict the addition of Group 3 type rating for: Vulcanair P68R Victor' Preferred candidates will already hold the Group 3 type rating, however applicants with other similar type ratings will be considered as training and type courses may be provided. Mission system operating and maintenance experience also desirable. The successful candidate will join a long established and respected forward-thinking company that has a proven pedigree in career development within the organisation. As part of this role, you must be prepared to work flexibly as part of a team and as an integral part of the Gama Engineering Group, possessing strong communication, organisation and leadership skills. / About us: A hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage. With operations in the UK, US, Middle East and Hong Kong a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry. / Responsibilities: Responsible for the successful completion of all allocated, planned and ad-hoc maintenance tasks Ensure the completion of scheduled customer order requirements when acting as supervising, certifying or category C engineer for a given input Responsible for the management of and performance/quality of performed works in compliance with applicable company process and procedures Ensure correct compliance with applicable regulatory requirements Maintain the required engineering licence and applicable type rating as required to perform duties and be responsible for ensuring licences and type ratings do not lapse and are kept up to date Accountable for providing professional communication with customers and contacts as required Individual responsibility for booking accurate, and consistent timekeeping in applicable software system / Skills, Qualifications and Experience required: Essential An Unrestricted UK CAA Part 66 Licence Category B1, B2 and/or B3 Previous aircraft base maintenance experience with a wide knowledge and skill range in servicing, inspection repair and modifications Satisfactory recency as required for issue of applicable certifying approval Full UK Driving Licence Advantageous Hold the Group 3 type rating for Vulcanair P68R / In addition to a Competitive Salary, we will offer you: Great work life balance with a 5-5-4 shift pattern Competitive Group Pension Scheme Life Assurance. Income Protection. Travel Insurance. Private Healthcare (after successful passing of probation). Free Car Parking 2 Paid Volunteering Days each calendar year (subject to line manager approval) .(Subject to insurance underwriting) Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.
29/04/2024
Full time
Position: B1/2 Licenced Engineer Location: East Midlands Working Hours: 5-5-4 Shift Pattern Competitive Salary + Excellent Benefits! Great Work-Life Balance with a 5-5-4 Shift Pattern! Type Rating Training included for the right individuals! Opportunities for professional development! For more details, read on! Actively seeking talented Licenced Engineers to join our talent Engineering Team on an exciting project based in East Midlands. This opportunity is to support a high-profile customer through a dedicated workforce understanding the need to deliver impeccable service in an active operational environment. To be considered for this position you will hold, a UK CAA Part 66 B1, B2 or B3 Licence with no limitations on airframe or engine that would otherwise restrict the addition of Group 3 type rating for: Vulcanair P68R Victor' Preferred candidates will already hold the Group 3 type rating, however applicants with other similar type ratings will be considered as training and type courses may be provided. Mission system operating and maintenance experience also desirable. The successful candidate will join a long established and respected forward-thinking company that has a proven pedigree in career development within the organisation. As part of this role, you must be prepared to work flexibly as part of a team and as an integral part of the Gama Engineering Group, possessing strong communication, organisation and leadership skills. / About us: A hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage. With operations in the UK, US, Middle East and Hong Kong a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry. / Responsibilities: Responsible for the successful completion of all allocated, planned and ad-hoc maintenance tasks Ensure the completion of scheduled customer order requirements when acting as supervising, certifying or category C engineer for a given input Responsible for the management of and performance/quality of performed works in compliance with applicable company process and procedures Ensure correct compliance with applicable regulatory requirements Maintain the required engineering licence and applicable type rating as required to perform duties and be responsible for ensuring licences and type ratings do not lapse and are kept up to date Accountable for providing professional communication with customers and contacts as required Individual responsibility for booking accurate, and consistent timekeeping in applicable software system / Skills, Qualifications and Experience required: Essential An Unrestricted UK CAA Part 66 Licence Category B1, B2 and/or B3 Previous aircraft base maintenance experience with a wide knowledge and skill range in servicing, inspection repair and modifications Satisfactory recency as required for issue of applicable certifying approval Full UK Driving Licence Advantageous Hold the Group 3 type rating for Vulcanair P68R / In addition to a Competitive Salary, we will offer you: Great work life balance with a 5-5-4 shift pattern Competitive Group Pension Scheme Life Assurance. Income Protection. Travel Insurance. Private Healthcare (after successful passing of probation). Free Car Parking 2 Paid Volunteering Days each calendar year (subject to line manager approval) .(Subject to insurance underwriting) Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.
We are currently looking on behalf of one of our important clients for a 1st Level ICT Supporter. The role is a permanent position based Bern Canton & comes with some home office allowance. Your Role: Provide hotline & support for IT: workstations, specialist applications, printers, clients, mobile devices & telephony. Manage incidents & requests in a ticketing system. Analyze & develop solutions for the sustainable safeguarding of client services. Create & maintain specific user & operational documentation. Partage in Active Directory User Management, Device Management & Mobile Device Management. Set up, configure & deploy clients & organize & execute hardware replacements globally. Support an engineering team with integrations & innovations to client services & assist with the integration of client software & hardware. Your Skills: At least 2 years of professional experience in IT Support. Sound expertise in Microsoft Operating Systems & M365 Office products. Your Profile: Further Educated in Computer Science or similar. Customer & service-oriented, Communicative, reliable, committed & customer & service-oriented A native/fluent German or French speaker with a good knowledge of the other language. English language skills are also advantageous.
29/04/2024
Full time
We are currently looking on behalf of one of our important clients for a 1st Level ICT Supporter. The role is a permanent position based Bern Canton & comes with some home office allowance. Your Role: Provide hotline & support for IT: workstations, specialist applications, printers, clients, mobile devices & telephony. Manage incidents & requests in a ticketing system. Analyze & develop solutions for the sustainable safeguarding of client services. Create & maintain specific user & operational documentation. Partage in Active Directory User Management, Device Management & Mobile Device Management. Set up, configure & deploy clients & organize & execute hardware replacements globally. Support an engineering team with integrations & innovations to client services & assist with the integration of client software & hardware. Your Skills: At least 2 years of professional experience in IT Support. Sound expertise in Microsoft Operating Systems & M365 Office products. Your Profile: Further Educated in Computer Science or similar. Customer & service-oriented, Communicative, reliable, committed & customer & service-oriented A native/fluent German or French speaker with a good knowledge of the other language. English language skills are also advantageous.
Application Support- Node.js Apps- Fully remote, £40K This isn't your average SaaS platform - Trust me. My client launched their award-winning, enterprise-scale platform under 5 years ago and it has since revolutionized its industry and is being utilized by some of the biggest companies and brand names in the WORLD. They have over 300 customers globally (I'm talking about big house-hold names!) and they have millions of users over the globe too! They built the platform from scratch several years ago using absolutely no Legacy code and only the very best technology stack and enterprise tools within a true Microservices environment. They have since grown their Engineering function significantly and have proud to have a team of some of most talented DevOps and SRE's in the UK. They're bringing on new customers all of the time and due to this - we're looking for a further SRE to join them and play a key role in driving the platform forward and being a part of its evolution! Now, this isn't your traditional App Support role role. We don't need you to come in and build new features - I'm looking for someone to get stuck into troubleshooting issues, containing bugs and someone to essentially ensure that the systems integrity and performance is top-notch! You will play a key role in configuring the ongoing management of environments and services on their AWS platform. You will be the type of person who enjoys getting stuck into troubleshooting issues and implementing automation solutions. You will be at the top of your game in regards to debugging Node.js applications and be able to enhance tools and processes for monitoring scalable applications on AWS. Tech wise, I'm looking for an AWS enthusiast and someone who has supported NodeJS environments for web-based Microservices. You will have experience debugging applications and have the ability to solve complex technical issues. This is a great chance to join a firm who do things the right way. These guys absolutely do NOT compromise on quality - they take it very seriously. They place a huge emphasis on delivery so its naturally critical we find someone that shares and owns this mindset! If you want to work on Enterprise-Scale software in a true Microservices environment - this really isn't a role you want to miss out on. They have an office in the East Midlands but most of the Engineering team work fully remotely. In return you'll receive up to £40k plus UNLIMITED HOLIDAY! Yes! You heard me, unlimited! Contact me today (see below) for immediate consideration Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
29/04/2024
Full time
Application Support- Node.js Apps- Fully remote, £40K This isn't your average SaaS platform - Trust me. My client launched their award-winning, enterprise-scale platform under 5 years ago and it has since revolutionized its industry and is being utilized by some of the biggest companies and brand names in the WORLD. They have over 300 customers globally (I'm talking about big house-hold names!) and they have millions of users over the globe too! They built the platform from scratch several years ago using absolutely no Legacy code and only the very best technology stack and enterprise tools within a true Microservices environment. They have since grown their Engineering function significantly and have proud to have a team of some of most talented DevOps and SRE's in the UK. They're bringing on new customers all of the time and due to this - we're looking for a further SRE to join them and play a key role in driving the platform forward and being a part of its evolution! Now, this isn't your traditional App Support role role. We don't need you to come in and build new features - I'm looking for someone to get stuck into troubleshooting issues, containing bugs and someone to essentially ensure that the systems integrity and performance is top-notch! You will play a key role in configuring the ongoing management of environments and services on their AWS platform. You will be the type of person who enjoys getting stuck into troubleshooting issues and implementing automation solutions. You will be at the top of your game in regards to debugging Node.js applications and be able to enhance tools and processes for monitoring scalable applications on AWS. Tech wise, I'm looking for an AWS enthusiast and someone who has supported NodeJS environments for web-based Microservices. You will have experience debugging applications and have the ability to solve complex technical issues. This is a great chance to join a firm who do things the right way. These guys absolutely do NOT compromise on quality - they take it very seriously. They place a huge emphasis on delivery so its naturally critical we find someone that shares and owns this mindset! If you want to work on Enterprise-Scale software in a true Microservices environment - this really isn't a role you want to miss out on. They have an office in the East Midlands but most of the Engineering team work fully remotely. In return you'll receive up to £40k plus UNLIMITED HOLIDAY! Yes! You heard me, unlimited! Contact me today (see below) for immediate consideration Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Title: Site Reliability Engineer - SC Cleared Location: Hybrid - Wokingham office 2 days per week Salary/Rate: Up to £482 per day Inside IR35 Start Date: 13/05/24 Job Type: Contract Must be SC Cleared Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Site Reliability Engineer to join their team for a 3 month contract. Your role will be to manage core production systems using Site Reliability Engineering (SRE) principles within Critical National Infrastructure (CNI). We are looking for a candidate with software development and/or DevOps experience to join the exciting new team. The role requires software development skills and IT operations experience. The team is made up of traditional IT support, mixed with more software development focused resources. Site Reliability Engineering (SRE) team uses software engineering to automate IT operations tasks that would normally be performed by system administrators. These tasks include production system management, change management and incident response. A SRE spends no more than half their time performing manual IT operations and system administration tasks - analysing logs, performance tuning, applying patches, responding to incidents - and spends the rest of their time developing code to automate those tasks. The SRE team have L2 support responsibilities and will lead the triages. You will be trained in and exposed to many different modern technologies (OpenShift/Kubernetes, Tekton, ArgoCD/GitOps, Elasticsearch/Kibana, Prometheus/Grafana, Istio, Kafka, PostgreSQL). It is not expected that the applicant has experience in all these technologies - but does has an appreciation for cloud native technologies, DevOps concepts and a strong appetite to learn on the job. You will work collaboratively within cross-functional teams, including large scale product development teams and will be driven to find better, faster, more effective ways of delivery and value to the products you are supporting. This is a fast-paced environment. Nationally critical environment where you will have the chance to grow and develop your skills and experience. Required Skills/Experience The ideal candidate will have the following: Production support experience ITSM knowledge On-call support capacity Understand Cloud Native Concepts, incl. Containerization & Microservices Architecture. Experience of using OpenShift or other kubernetes based platforms - ideally in a DevOps or Administrative manner. SC Clearance If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
29/04/2024
Project-based
Job Title: Site Reliability Engineer - SC Cleared Location: Hybrid - Wokingham office 2 days per week Salary/Rate: Up to £482 per day Inside IR35 Start Date: 13/05/24 Job Type: Contract Must be SC Cleared Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Site Reliability Engineer to join their team for a 3 month contract. Your role will be to manage core production systems using Site Reliability Engineering (SRE) principles within Critical National Infrastructure (CNI). We are looking for a candidate with software development and/or DevOps experience to join the exciting new team. The role requires software development skills and IT operations experience. The team is made up of traditional IT support, mixed with more software development focused resources. Site Reliability Engineering (SRE) team uses software engineering to automate IT operations tasks that would normally be performed by system administrators. These tasks include production system management, change management and incident response. A SRE spends no more than half their time performing manual IT operations and system administration tasks - analysing logs, performance tuning, applying patches, responding to incidents - and spends the rest of their time developing code to automate those tasks. The SRE team have L2 support responsibilities and will lead the triages. You will be trained in and exposed to many different modern technologies (OpenShift/Kubernetes, Tekton, ArgoCD/GitOps, Elasticsearch/Kibana, Prometheus/Grafana, Istio, Kafka, PostgreSQL). It is not expected that the applicant has experience in all these technologies - but does has an appreciation for cloud native technologies, DevOps concepts and a strong appetite to learn on the job. You will work collaboratively within cross-functional teams, including large scale product development teams and will be driven to find better, faster, more effective ways of delivery and value to the products you are supporting. This is a fast-paced environment. Nationally critical environment where you will have the chance to grow and develop your skills and experience. Required Skills/Experience The ideal candidate will have the following: Production support experience ITSM knowledge On-call support capacity Understand Cloud Native Concepts, incl. Containerization & Microservices Architecture. Experience of using OpenShift or other kubernetes based platforms - ideally in a DevOps or Administrative manner. SC Clearance If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Application Support Engineer As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications. This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues. You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service. Key skills & experience Bachelor's degree in information technology, computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications Proven experience in application support, with a track record of troubleshooting and resolving complex technical issues. Solid understanding of database systems (SQL, MySQL, etc.) and web technologies (HTML, CSS, JavaScript). Proficiency in using support tools, incident ticketing systems, and knowledge base platforms to agreed SLA's Excellent analytical and problem-solving skills, with a keen attention to detail. Outstanding communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders. Customer-focused mindset with a passion for delivering exceptional support and exceeding client expectations. Ability to thrive in a fast-paced, dynamic environment and work well both independently and collaboratively within a team. Knowledge of IT security principles and practices. Benefits Full private health insurance with no excess through their healthcare partner BUPA Dental Insurance 23 days holiday, rising to 26 days per year's service + all UK Bank Holidays Employer pension contributions up to 10% AXA Health employee assistance programme - 24/7 counselling helpline, 24/7 medical information helpline, LifeManagement helpline providing access to support on a range of everyday matters Work-life balance - flexible working and hybrid workplace Professional development including learning and development, individual development plans, formal mentorship programs, and professional tuition reimbursement. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
29/04/2024
Full time
Application Support Engineer As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications. This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues. You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service. Key skills & experience Bachelor's degree in information technology, computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications Proven experience in application support, with a track record of troubleshooting and resolving complex technical issues. Solid understanding of database systems (SQL, MySQL, etc.) and web technologies (HTML, CSS, JavaScript). Proficiency in using support tools, incident ticketing systems, and knowledge base platforms to agreed SLA's Excellent analytical and problem-solving skills, with a keen attention to detail. Outstanding communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders. Customer-focused mindset with a passion for delivering exceptional support and exceeding client expectations. Ability to thrive in a fast-paced, dynamic environment and work well both independently and collaboratively within a team. Knowledge of IT security principles and practices. Benefits Full private health insurance with no excess through their healthcare partner BUPA Dental Insurance 23 days holiday, rising to 26 days per year's service + all UK Bank Holidays Employer pension contributions up to 10% AXA Health employee assistance programme - 24/7 counselling helpline, 24/7 medical information helpline, LifeManagement helpline providing access to support on a range of everyday matters Work-life balance - flexible working and hybrid workplace Professional development including learning and development, individual development plans, formal mentorship programs, and professional tuition reimbursement. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Senior Systems Engineer - DOORS - Naval/Maritime - Radar OUTSIDE IR35 AVAILABLE Job Functions Activities will include all aspects of the Systems Engineering life cycle from System Concept through to Delivery and Acceptance, including Bid Support, System Design, Integration, Verification and Customer Acceptance. You will be responsible for the specification, development, integration, verification and acceptance of systems for both Internal and External Customers. You will have the ability to deal with a variety of people from different disciplines, organisations and nationalities on a daily basis to deliver the systems engineering aspects of projects, as required. You will take an active role in the definition, realisation and proving of new products which build upon reputation for innovation and leading edge technology. You will manage stakeholders throughout the system life cycle through a pro-active approach and effective communication. You will create a variety of technical documentation for both technical and non-technical readership. Travel within the UK and overseas is required and is considered a regular feature of this role. Requests could be made at short notice. Any other task associated with this role Requirements Essential Experience of systems design, integration & test. An understanding of Systems and Product life cycles from concept through to delivery. An understanding of a range of Engineering disciplines (Software, Mechanical, and Electrical). Good inter-personal skills with the ability to communicate to all levels within the organisation and externally. The flexibility to apply skills and knowledge across a number of different projects and products across the organisation. Computer literate with a good standard of written English, capable of compiling accurate, detailed and well-presented technical proposals, specifications and reports. A willingness to travel. (NB whilst this role is based at our Enfield premises, a certain amount of business travel will be required depending upon project requirements). Degree (or equivalent) qualified in an engineering or science discipline. Desirable (Not Essential) An understanding of Radar Systems is desirable, although not essential if other complementary skills demonstrate a capacity to understand new technologies quickly and effectively. Experience of the whole product life cycle (concept generation, concept demonstration, development, production and in-service support). Experience of working with and developing systems using communications protocols. (eg, RS485, RS232, TCP/IP, Canbus etc.) Experience of working on product development for Naval Platforms. Experience of working on or with Navigation equipment. The ability to lead multi-skilled engineering teams. The ability to deliver engineering packages of work to time, cost, and quality. Member of a Professional Engineering Institution (eg, IMechE, IET, INCOSE). UK Security clearance. UK Driving License.
29/04/2024
Project-based
Senior Systems Engineer - DOORS - Naval/Maritime - Radar OUTSIDE IR35 AVAILABLE Job Functions Activities will include all aspects of the Systems Engineering life cycle from System Concept through to Delivery and Acceptance, including Bid Support, System Design, Integration, Verification and Customer Acceptance. You will be responsible for the specification, development, integration, verification and acceptance of systems for both Internal and External Customers. You will have the ability to deal with a variety of people from different disciplines, organisations and nationalities on a daily basis to deliver the systems engineering aspects of projects, as required. You will take an active role in the definition, realisation and proving of new products which build upon reputation for innovation and leading edge technology. You will manage stakeholders throughout the system life cycle through a pro-active approach and effective communication. You will create a variety of technical documentation for both technical and non-technical readership. Travel within the UK and overseas is required and is considered a regular feature of this role. Requests could be made at short notice. Any other task associated with this role Requirements Essential Experience of systems design, integration & test. An understanding of Systems and Product life cycles from concept through to delivery. An understanding of a range of Engineering disciplines (Software, Mechanical, and Electrical). Good inter-personal skills with the ability to communicate to all levels within the organisation and externally. The flexibility to apply skills and knowledge across a number of different projects and products across the organisation. Computer literate with a good standard of written English, capable of compiling accurate, detailed and well-presented technical proposals, specifications and reports. A willingness to travel. (NB whilst this role is based at our Enfield premises, a certain amount of business travel will be required depending upon project requirements). Degree (or equivalent) qualified in an engineering or science discipline. Desirable (Not Essential) An understanding of Radar Systems is desirable, although not essential if other complementary skills demonstrate a capacity to understand new technologies quickly and effectively. Experience of the whole product life cycle (concept generation, concept demonstration, development, production and in-service support). Experience of working with and developing systems using communications protocols. (eg, RS485, RS232, TCP/IP, Canbus etc.) Experience of working on product development for Naval Platforms. Experience of working on or with Navigation equipment. The ability to lead multi-skilled engineering teams. The ability to deliver engineering packages of work to time, cost, and quality. Member of a Professional Engineering Institution (eg, IMechE, IET, INCOSE). UK Security clearance. UK Driving License.
Role: Software Engineer Salary: Up to £55,000 per annum dependent on experience Location: Hybrid in Romsey SC clearance must be in place for this role. We are looking for an experienced Software Engineer with experience supporting Back End and Middleware frameworks. You will be joining an active and upcoming project delivery team. The Project team employ agile practices such as Scrum, Kanban and SAFe to manage their work, and make use of automated test and DevSecOps practices. Skills and experience; Experience designing, developing and engineering software and products Python/Java/Kotlin Experience supporting Back End and Middleware frameworks SQL and NoSQL database systems Linux operating systems If you are interested in discussing this Software Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
29/04/2024
Full time
Role: Software Engineer Salary: Up to £55,000 per annum dependent on experience Location: Hybrid in Romsey SC clearance must be in place for this role. We are looking for an experienced Software Engineer with experience supporting Back End and Middleware frameworks. You will be joining an active and upcoming project delivery team. The Project team employ agile practices such as Scrum, Kanban and SAFe to manage their work, and make use of automated test and DevSecOps practices. Skills and experience; Experience designing, developing and engineering software and products Python/Java/Kotlin Experience supporting Back End and Middleware frameworks SQL and NoSQL database systems Linux operating systems If you are interested in discussing this Software Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Role: DevOps Engineer Salary: Up to £50,000 per annum dependent on experience Location: Hybrid/Romsey SC clearance is required for this role We are looking for an experienced DevOps Engineer with experience around 2-3 years experience in software development. You will be overseeing code releases, deployments, and support operational systems. Skills and experience; Active SC clearance Experience with cloud technologies ie AWS or Azure Programming language experience ie Java, Python, node.js or SQL Data technologies experience ie PostgreSQL, MongoDB, kafka, Hadoop If you are interested in discussing this DevOps Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
29/04/2024
Full time
Role: DevOps Engineer Salary: Up to £50,000 per annum dependent on experience Location: Hybrid/Romsey SC clearance is required for this role We are looking for an experienced DevOps Engineer with experience around 2-3 years experience in software development. You will be overseeing code releases, deployments, and support operational systems. Skills and experience; Active SC clearance Experience with cloud technologies ie AWS or Azure Programming language experience ie Java, Python, node.js or SQL Data technologies experience ie PostgreSQL, MongoDB, kafka, Hadoop If you are interested in discussing this DevOps Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Role: DevOps Engineer Salary: Up to £50,000 per annum dependent on experience Location: Hybrid/Woking SC clearance is required for this role We are looking for an experienced DevOps Engineer with experience around 2-3 years experience in software development. You will be overseeing code releases, deployments, and support operational systems. Skills and experience; Active SC clearance Experience with cloud technologies ie AWS or Azure Programming language experience ie Java, Python, node.js or SQL Data technologies experience ie PostgreSQL, MongoDB, kafka, Hadoop If you are interested in discussing this DevOps Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
29/04/2024
Full time
Role: DevOps Engineer Salary: Up to £50,000 per annum dependent on experience Location: Hybrid/Woking SC clearance is required for this role We are looking for an experienced DevOps Engineer with experience around 2-3 years experience in software development. You will be overseeing code releases, deployments, and support operational systems. Skills and experience; Active SC clearance Experience with cloud technologies ie AWS or Azure Programming language experience ie Java, Python, node.js or SQL Data technologies experience ie PostgreSQL, MongoDB, kafka, Hadoop If you are interested in discussing this DevOps Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Role: Software Engineer Salary: Up to £55,000 per annum dependent on experience Location: Hybrid in Romsey We are looking for an experienced Software Engineer with experience supporting Back End and Middleware frameworks. You will be joining an active and upcoming project delivery team. The Project team employ agile practices such as Scrum, Kanban and SAFe to manage their work, and make use of automated test and DevSecOps practices. Skills and experience; Experience designing, developing and engineering software and products Python/Java/Kotlin Experience supporting Back End and Middleware frameworks SQL and NoSQL database systems Linux operating systems If you are interested in discussing this Software Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
29/04/2024
Full time
Role: Software Engineer Salary: Up to £55,000 per annum dependent on experience Location: Hybrid in Romsey We are looking for an experienced Software Engineer with experience supporting Back End and Middleware frameworks. You will be joining an active and upcoming project delivery team. The Project team employ agile practices such as Scrum, Kanban and SAFe to manage their work, and make use of automated test and DevSecOps practices. Skills and experience; Experience designing, developing and engineering software and products Python/Java/Kotlin Experience supporting Back End and Middleware frameworks SQL and NoSQL database systems Linux operating systems If you are interested in discussing this Software Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Role: Software Engineer Salary: Up to £55,000 per annum dependent on experience Location: Hybrid in Woking We are looking for an experienced Software Engineer with experience supporting Back End and Middleware frameworks. You will be joining an active and upcoming project delivery team. The Project team employ agile practices such as Scrum, Kanban and SAFe to manage their work, and make use of automated test and DevSecOps practices. Skills and experience; Experience designing, developing and engineering software and products Python/Java/Kotlin Experience supporting Back End and Middleware frameworks SQL and NoSQL database systems Linux operating systems If you are interested in discussing this Software Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
29/04/2024
Full time
Role: Software Engineer Salary: Up to £55,000 per annum dependent on experience Location: Hybrid in Woking We are looking for an experienced Software Engineer with experience supporting Back End and Middleware frameworks. You will be joining an active and upcoming project delivery team. The Project team employ agile practices such as Scrum, Kanban and SAFe to manage their work, and make use of automated test and DevSecOps practices. Skills and experience; Experience designing, developing and engineering software and products Python/Java/Kotlin Experience supporting Back End and Middleware frameworks SQL and NoSQL database systems Linux operating systems If you are interested in discussing this Software Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Annual Salary: £50,000-£55,000 GBP per annum and Benefits applicable by the Client We are seeking a skilled Embedded Software Engineer to join our team. As an Embedded Software Engineer, you will play a crucial role in designing software applications for Embedded microprocessors, controlling components, functions, and user interfaces in hardware designs. Additionally, you will collaborate closely with our hardware engineers and wider design team to enhance hardware functionality through innovative software solutions. Key Responsibilities: Design software applications for Embedded microprocessors to control components, functions, and user interfaces in hardware designs, particularly ARM/Cortex cores. Develop software applications for Embedded Linux systems on SoM modules. Collaborate with system architects and the wider design team to design features for HID/GUIs (Human Interface Devices/Graphical User Interfaces). Work closely with hardware engineers to understand functions and optimize hardware utilization, suggesting and implementing additional functions, improvements, and bug fixes. Manage releases and builds in a structured manner to track changes and variants effectively. Improve and document test procedures and processes for product verification and testing. Play a vital role in the New Product Development (NPD) and New Product Introduction (NPI) process, supporting new product designs to completion and beyond. Assist in building test environments for prototype testing, code testing, and production testing. Experience and Qualifications: Required: Minimum 3 years of experience in Embedded software design for microprocessors, using compiled C, FreeRTOS, or similar, particularly for ARM Microprocessor cores. Degree in electronics engineering or equivalent education/training/experience. Understanding of serial communication interfaces and architecture. Experience testing and debugging code/software on hardware platforms. Experience in digital hardware design, testing, and fault-finding, including microprocessors, serial buses, firmware programming, and JTAG chains. Experience in digital RF applications such as FPGA, ADC, DAC. Proficiency in computer systems and platforms, including Linux and Windows. Preferred, but not essential: Experience in application design for PC environments (Windows and Linux) using .NET. Experience in application design for Android systems. Proficiency in C#, C++, Python, and Java. Understanding of serial bus architectures and data transfer packaging, including IP/COM/USB. Understanding of power management for battery-operated devices. Understanding of FPGA code development. The Ideal Candidate: Well-organised with a structured approach to recording and analysing results. Analytical approach and creative mindset to enhance applications and solve issues efficiently. Excellent communication skills and a service-minded approach to collaboration. Ability to work under pressure and deliver results within tight project deadlines. If you are a motivated individual with a passion for technology and a strong background in Embedded software engineering, we encourage you to apply for this exciting opportunity to join our team and contribute to our continued success in delivering innovative electronic solutions.
29/04/2024
Full time
Annual Salary: £50,000-£55,000 GBP per annum and Benefits applicable by the Client We are seeking a skilled Embedded Software Engineer to join our team. As an Embedded Software Engineer, you will play a crucial role in designing software applications for Embedded microprocessors, controlling components, functions, and user interfaces in hardware designs. Additionally, you will collaborate closely with our hardware engineers and wider design team to enhance hardware functionality through innovative software solutions. Key Responsibilities: Design software applications for Embedded microprocessors to control components, functions, and user interfaces in hardware designs, particularly ARM/Cortex cores. Develop software applications for Embedded Linux systems on SoM modules. Collaborate with system architects and the wider design team to design features for HID/GUIs (Human Interface Devices/Graphical User Interfaces). Work closely with hardware engineers to understand functions and optimize hardware utilization, suggesting and implementing additional functions, improvements, and bug fixes. Manage releases and builds in a structured manner to track changes and variants effectively. Improve and document test procedures and processes for product verification and testing. Play a vital role in the New Product Development (NPD) and New Product Introduction (NPI) process, supporting new product designs to completion and beyond. Assist in building test environments for prototype testing, code testing, and production testing. Experience and Qualifications: Required: Minimum 3 years of experience in Embedded software design for microprocessors, using compiled C, FreeRTOS, or similar, particularly for ARM Microprocessor cores. Degree in electronics engineering or equivalent education/training/experience. Understanding of serial communication interfaces and architecture. Experience testing and debugging code/software on hardware platforms. Experience in digital hardware design, testing, and fault-finding, including microprocessors, serial buses, firmware programming, and JTAG chains. Experience in digital RF applications such as FPGA, ADC, DAC. Proficiency in computer systems and platforms, including Linux and Windows. Preferred, but not essential: Experience in application design for PC environments (Windows and Linux) using .NET. Experience in application design for Android systems. Proficiency in C#, C++, Python, and Java. Understanding of serial bus architectures and data transfer packaging, including IP/COM/USB. Understanding of power management for battery-operated devices. Understanding of FPGA code development. The Ideal Candidate: Well-organised with a structured approach to recording and analysing results. Analytical approach and creative mindset to enhance applications and solve issues efficiently. Excellent communication skills and a service-minded approach to collaboration. Ability to work under pressure and deliver results within tight project deadlines. If you are a motivated individual with a passion for technology and a strong background in Embedded software engineering, we encourage you to apply for this exciting opportunity to join our team and contribute to our continued success in delivering innovative electronic solutions.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Site Reliability Engineer (Node.js Support) Fully Remote- Up to £40K This isn't your average SaaS platform - Trust me. My client launched their award-winning, enterprise-scale platform under 5 years ago and it has since revolutionized its industry and is being utilized by some of the biggest companies and brand names in the WORLD. They have over 300 customers globally (I'm talking about big house-hold names!) and they have millions of users over the globe too! They built the platform from scratch several years ago using absolutely no Legacy code and only the very best technology stack and enterprise tools within a true Microservices environment. They have since grown their Engineering function significantly and have proud to have a team of some of most talented DevOps and SRE's in the UK. They're bringing on new customers all of the time and due to this - we're looking for a further SRE to join them and play a key role in driving the platform forward and being a part of its evolution! Now, this isn't your traditional SRE role. We don't need you to come in and build new features - I'm looking for someone to get stuck into troubleshooting issues, containing bugs and someone to essentially ensure that the systems integrity and performance is top-notch! You will play a key role in configuring the ongoing management of environments and services on their AWS platform. You will be the type of person who enjoys getting stuck into troubleshooting issues and implementing automation solutions. You will be at the top of your game in regards to debugging Node.js applications and be able to enhance tools and processes for monitoring scalable applications on AWS. Tech wise, I'm looking for an AWS enthusiast and someone who has supported NodeJS environments for web-based Microservices. You will have experience debugging applications and have the ability to solve complex technical issues. This is a great chance to join a firm who do things the right way. These guys absolutely do NOT compromise on quality - they take it very seriously. They place a huge emphasis on delivery so its naturally critical we find someone that shares and owns this mindset! If you want to work on Enterprise-Scale software in a true Microservices environment - this really isn't a role you want to miss out on. They have an office in the East Midlands but most of the Engineering team work fully remotely. In return you'll receive up to £40k plus UNLIMITED HOLIDAY! Yes! You heard me, unlimited! Contact me today (see below) for immediate consideration Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
29/04/2024
Full time
Site Reliability Engineer (Node.js Support) Fully Remote- Up to £40K This isn't your average SaaS platform - Trust me. My client launched their award-winning, enterprise-scale platform under 5 years ago and it has since revolutionized its industry and is being utilized by some of the biggest companies and brand names in the WORLD. They have over 300 customers globally (I'm talking about big house-hold names!) and they have millions of users over the globe too! They built the platform from scratch several years ago using absolutely no Legacy code and only the very best technology stack and enterprise tools within a true Microservices environment. They have since grown their Engineering function significantly and have proud to have a team of some of most talented DevOps and SRE's in the UK. They're bringing on new customers all of the time and due to this - we're looking for a further SRE to join them and play a key role in driving the platform forward and being a part of its evolution! Now, this isn't your traditional SRE role. We don't need you to come in and build new features - I'm looking for someone to get stuck into troubleshooting issues, containing bugs and someone to essentially ensure that the systems integrity and performance is top-notch! You will play a key role in configuring the ongoing management of environments and services on their AWS platform. You will be the type of person who enjoys getting stuck into troubleshooting issues and implementing automation solutions. You will be at the top of your game in regards to debugging Node.js applications and be able to enhance tools and processes for monitoring scalable applications on AWS. Tech wise, I'm looking for an AWS enthusiast and someone who has supported NodeJS environments for web-based Microservices. You will have experience debugging applications and have the ability to solve complex technical issues. This is a great chance to join a firm who do things the right way. These guys absolutely do NOT compromise on quality - they take it very seriously. They place a huge emphasis on delivery so its naturally critical we find someone that shares and owns this mindset! If you want to work on Enterprise-Scale software in a true Microservices environment - this really isn't a role you want to miss out on. They have an office in the East Midlands but most of the Engineering team work fully remotely. In return you'll receive up to £40k plus UNLIMITED HOLIDAY! Yes! You heard me, unlimited! Contact me today (see below) for immediate consideration Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Overview Our client is a leader in their field, headquartered in Cambridgeshire, with over 3000 + employees worldwide. They provide cutting-edge technologies and systems to companies globally. They are currently on the hunt for a Senior Electronics Design Engineer to join the team. The ideal individual will be creative and technically gifted, being able to create technical solutions for design requirements. Key Responsibilities for the Senior Electronics Design Engineer: Creation of technical concepts and solutions to solve and meet internal design requirements. Design of Electronics, Firmware and Software to support the development of new Technologies. Root cause analysis and resolution of complex multi-domain issues of prototype systems. Documentation of designs and test results for hand over to new product development. Key Skills for the Senior Electronics Design Engineer: Significant Electronic Design experience in analogue electronic design/digital electronic design. Design verification and functional test software development, experience in C++, Arduino, Raspberry Pi and simple GUI. Able to adequately express technical matters orally and in writing. Teamwork within multi-functional.
29/04/2024
Full time
Overview Our client is a leader in their field, headquartered in Cambridgeshire, with over 3000 + employees worldwide. They provide cutting-edge technologies and systems to companies globally. They are currently on the hunt for a Senior Electronics Design Engineer to join the team. The ideal individual will be creative and technically gifted, being able to create technical solutions for design requirements. Key Responsibilities for the Senior Electronics Design Engineer: Creation of technical concepts and solutions to solve and meet internal design requirements. Design of Electronics, Firmware and Software to support the development of new Technologies. Root cause analysis and resolution of complex multi-domain issues of prototype systems. Documentation of designs and test results for hand over to new product development. Key Skills for the Senior Electronics Design Engineer: Significant Electronic Design experience in analogue electronic design/digital electronic design. Design verification and functional test software development, experience in C++, Arduino, Raspberry Pi and simple GUI. Able to adequately express technical matters orally and in writing. Teamwork within multi-functional.
Overview: Our client is creating high performance precision machines able to print and label at high speed onto consumer goods. The Senior Software Engineer will be joining a global leader in product identification, that provides innovative coding and marking solutions that helps customers ensure product safety and improve their productivity. The successful Senior Software Engineer will be able to interpret customer specifications and provide technical solutions to engineering problems. Key responsibilities for the Senior Software Engineer: Analyse customer specifications and offer technical resolutions to engineering challenges. The Senior Software Engineer will devise designs and technical strategies for emerging technologies within the R&D Technology division. Develop, deploy, and sustain C++ software for both new and existing products. The Senior Software Engineer will work closely with electronic, mechanical, and fellow software engineers, overseeing technical reviews, conducting feasibility studies, and participating in project evaluations as needed. Key skills for the Senior Software Engineer: Proficiency in C++, particularly for Microprocessor (Embedded) applications. Substantial experience in software development for Windows, WinCE, or Real Time operating systems (RTOS). Understanding of Real Time and concurrent principles, with an awareness of networked devices, distributed processes, and packet-based protocols. Preferably, experience in electronics control and interfacing with motors, sensors, etc. Familiarity with Linux operating systems is advantageous.
29/04/2024
Full time
Overview: Our client is creating high performance precision machines able to print and label at high speed onto consumer goods. The Senior Software Engineer will be joining a global leader in product identification, that provides innovative coding and marking solutions that helps customers ensure product safety and improve their productivity. The successful Senior Software Engineer will be able to interpret customer specifications and provide technical solutions to engineering problems. Key responsibilities for the Senior Software Engineer: Analyse customer specifications and offer technical resolutions to engineering challenges. The Senior Software Engineer will devise designs and technical strategies for emerging technologies within the R&D Technology division. Develop, deploy, and sustain C++ software for both new and existing products. The Senior Software Engineer will work closely with electronic, mechanical, and fellow software engineers, overseeing technical reviews, conducting feasibility studies, and participating in project evaluations as needed. Key skills for the Senior Software Engineer: Proficiency in C++, particularly for Microprocessor (Embedded) applications. Substantial experience in software development for Windows, WinCE, or Real Time operating systems (RTOS). Understanding of Real Time and concurrent principles, with an awareness of networked devices, distributed processes, and packet-based protocols. Preferably, experience in electronics control and interfacing with motors, sensors, etc. Familiarity with Linux operating systems is advantageous.
Data Architect Manchester/Hybrid circa £100k + bonus and benefits Datamodelling Data Architect with significant Datamodelling experience is required by vibrant London Market Insurer. They are a market leading organisation currently undergoing a major growth programme within their data function. This role will be Embedded in a team of cross functional Solution Architects, you will lead the data definitions as well as support the design and engineering of highly appropriate, tightly integrated, flexible and fault-tolerant data repositories and systems with the lens of a consistent end to end data architecture and high data quality. You will moreover support data governance in the design of the required governance, management, and operational processes around data quality for the overall data strategy implementation of an integrated and regulatory compliant data ecosystem. This would suit somebody that has strong experience in Business Intelligence, Analytics and Data Operations. Key Responsibilities: Lead the implementation and digitalization agenda in a cross-functional team of architects from business and technology Create the design pillars for Data Governance, Metadata Management, MDM, Data Quality, Data Warehousing, Sourcing and Staging of data, BI, Advanced Analytics and R&D in close alignment with business functions and enterprise Information management Manage the Information Management framework, architecture, processes, and solutions Be responsible for strategic roadmaps that describe the journey to target state for all Data & Analytics domains Responsible for implementation of the data quality strategy Review third parties' high-level designs and implementations to ensure quality, coherence and consistency Deliver standards and patterns, controls on how they deploy services in a standard and repeatable way Key Requirements: Significant experience in Datamodelling and the implementation of comprehensive data systems and data architectures Insurance experience ideal, not essential Understanding and knowledge of system development life cycle methodologies (such as agile software development, rapid prototyping, incremental, synchronize and stabilize, and DevOps) Ability to estimate the financial impact of technology alternatives in terms of benefit and cost Excellent collaboration and communications skills to deal with senior leaders, stakeholders and executives and to build and nurture business relationships Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas If you are looking to join a successful, growth organisation with technology and employee wellbeing at its core, please do get in touch. For a full consultation on this role please contact Arc IT or email your CV to Arc IT Recruitment. *All salaries are subject to experience*
29/04/2024
Full time
Data Architect Manchester/Hybrid circa £100k + bonus and benefits Datamodelling Data Architect with significant Datamodelling experience is required by vibrant London Market Insurer. They are a market leading organisation currently undergoing a major growth programme within their data function. This role will be Embedded in a team of cross functional Solution Architects, you will lead the data definitions as well as support the design and engineering of highly appropriate, tightly integrated, flexible and fault-tolerant data repositories and systems with the lens of a consistent end to end data architecture and high data quality. You will moreover support data governance in the design of the required governance, management, and operational processes around data quality for the overall data strategy implementation of an integrated and regulatory compliant data ecosystem. This would suit somebody that has strong experience in Business Intelligence, Analytics and Data Operations. Key Responsibilities: Lead the implementation and digitalization agenda in a cross-functional team of architects from business and technology Create the design pillars for Data Governance, Metadata Management, MDM, Data Quality, Data Warehousing, Sourcing and Staging of data, BI, Advanced Analytics and R&D in close alignment with business functions and enterprise Information management Manage the Information Management framework, architecture, processes, and solutions Be responsible for strategic roadmaps that describe the journey to target state for all Data & Analytics domains Responsible for implementation of the data quality strategy Review third parties' high-level designs and implementations to ensure quality, coherence and consistency Deliver standards and patterns, controls on how they deploy services in a standard and repeatable way Key Requirements: Significant experience in Datamodelling and the implementation of comprehensive data systems and data architectures Insurance experience ideal, not essential Understanding and knowledge of system development life cycle methodologies (such as agile software development, rapid prototyping, incremental, synchronize and stabilize, and DevOps) Ability to estimate the financial impact of technology alternatives in terms of benefit and cost Excellent collaboration and communications skills to deal with senior leaders, stakeholders and executives and to build and nurture business relationships Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas If you are looking to join a successful, growth organisation with technology and employee wellbeing at its core, please do get in touch. For a full consultation on this role please contact Arc IT or email your CV to Arc IT Recruitment. *All salaries are subject to experience*
Infrastructure/Network Engineer ONSITE £40,000 + Over Time and On call allowance Join a dynamic team as an Infrastructure/Network Engineer, responsible for managing and supporting network and server infrastructure solutions across multiple UK businesses. Collaborate with the Infrastructure Manager to shape regional infrastructure strategies. Utilise your expertise in core technologies such as HPE, VMware, Microsoft SQL, Veeam, and Cisco/Meraki to ensure optimal system performance and availability. Key Responsibilities: Manage and monitor installed infrastructure, ensuring high availability. Analyse existing infrastructure for performance enhancements. Install, configure, and maintain operating systems and tools. Liaise with vendors and internal IT teams for issue resolution. Implement backup and restore strategies, ensuring IT DRP/BCP compliance. Lead IT asset management and asset care activities. Provide escalation support for infrastructure incidents and challenges. Ensure compliance with software licensing and data protection regulations. Maintain tidy and secure IT environments, adhering to cybersecurity strategies. Qualifications and Skills: Proven experience in infrastructure implementation and administration. Leadership skills with the ability to lead IT teams effectively. Industry experience in manufacturing, supply chain, or retail sectors preferred. Strong communication and organisational skills. Excellent problem-solving abilities in both reactive and proactive environments. Understanding of security standards and protocols.
29/04/2024
Full time
Infrastructure/Network Engineer ONSITE £40,000 + Over Time and On call allowance Join a dynamic team as an Infrastructure/Network Engineer, responsible for managing and supporting network and server infrastructure solutions across multiple UK businesses. Collaborate with the Infrastructure Manager to shape regional infrastructure strategies. Utilise your expertise in core technologies such as HPE, VMware, Microsoft SQL, Veeam, and Cisco/Meraki to ensure optimal system performance and availability. Key Responsibilities: Manage and monitor installed infrastructure, ensuring high availability. Analyse existing infrastructure for performance enhancements. Install, configure, and maintain operating systems and tools. Liaise with vendors and internal IT teams for issue resolution. Implement backup and restore strategies, ensuring IT DRP/BCP compliance. Lead IT asset management and asset care activities. Provide escalation support for infrastructure incidents and challenges. Ensure compliance with software licensing and data protection regulations. Maintain tidy and secure IT environments, adhering to cybersecurity strategies. Qualifications and Skills: Proven experience in infrastructure implementation and administration. Leadership skills with the ability to lead IT teams effectively. Industry experience in manufacturing, supply chain, or retail sectors preferred. Strong communication and organisational skills. Excellent problem-solving abilities in both reactive and proactive environments. Understanding of security standards and protocols.