Our client is currently looking for a Senior IT Support Technician based on site in Fife. There are many great benefits/perks associated with the role that I am happy to share with anyone who feels they match the below requirements. Role Summary: Seeking an IT professional to lead and support the organisation's IT operations, ensuring efficient hardware and software management, both on site and remotely. Responsibilities: Lead the IT team, providing first and second-line support. Deliver exceptional service to IT users. Provide comprehensive IT support, including troubleshooting for hardware and software issues. Oversee local server infrastructure, including backups and updates. Manage local IT infrastructure, including telephony and networking. Maintain and update IT documentation. Support departmental and business project initiatives. Perform routine maintenance on IT assets. Participate in on-call, out-of-hours support on a rotational basis. Collaborate with senior management and corporate IT to execute the group's IT strategy. Mentor and guide junior IT team members Background Completed training as a Senior IT Support Technician or comparable professional training, verifiable knowledge acquired in practice. A strong desire to learn new skills and take an active role in the IT department. Excellent customer service skills and a willingness to take ownership of issues. Willing to take the initiative and be creative in your approach to problem-solving. Have a good sense of humour, be resilient and have patience. Good knowledge of server, storage technology and IT infrastructure. If this role is something you or anyone you may know is suited to and would like to hear more, please send a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Our client is currently looking for a Senior IT Support Technician based on site in Fife. There are many great benefits/perks associated with the role that I am happy to share with anyone who feels they match the below requirements. Role Summary: Seeking an IT professional to lead and support the organisation's IT operations, ensuring efficient hardware and software management, both on site and remotely. Responsibilities: Lead the IT team, providing first and second-line support. Deliver exceptional service to IT users. Provide comprehensive IT support, including troubleshooting for hardware and software issues. Oversee local server infrastructure, including backups and updates. Manage local IT infrastructure, including telephony and networking. Maintain and update IT documentation. Support departmental and business project initiatives. Perform routine maintenance on IT assets. Participate in on-call, out-of-hours support on a rotational basis. Collaborate with senior management and corporate IT to execute the group's IT strategy. Mentor and guide junior IT team members Background Completed training as a Senior IT Support Technician or comparable professional training, verifiable knowledge acquired in practice. A strong desire to learn new skills and take an active role in the IT department. Excellent customer service skills and a willingness to take ownership of issues. Willing to take the initiative and be creative in your approach to problem-solving. Have a good sense of humour, be resilient and have patience. Good knowledge of server, storage technology and IT infrastructure. If this role is something you or anyone you may know is suited to and would like to hear more, please send a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Are you passionate about providing top-notch IT support in a dynamic environment? Join my clients team at a leading global manufacturer located in Kidlington. We're seeking a talented IT Support Analyst to provide comprehensive support to our end users and ensure the smooth operation of my clients IT infrastructure. Position: IT Support Analyst Location: Kidlington, United Kingdom Salary: Up to £30,000 per annum Key Responsibilities: Deliver exceptional technical support to end users, resolving hardware, software, and network issues promptly and effectively. Manage and maintain Microsoft 365 suite, including Exchange Online, SharePoint, and Teams, ensuring optimal performance and user satisfaction. Provide support for Windows computer systems and Servers, troubleshooting issues and performing system upgrades and maintenance as needed. Utilize SCCM (System Center Configuration Manager) for software deployment, updates, and patch management across the organization. Collaborate with IT teams and stakeholders to implement and support IT projects, initiatives, and infrastructure improvements. Document support activities, solutions, and procedures to maintain accurate records and facilitate knowledge sharing. Requirements: Proven experience in providing IT support to end users in a professional environment. Strong proficiency in supporting Microsoft 365 applications and services. Expertise in troubleshooting and supporting Windows computer systems and Servers. Familiarity with SCCM for software deployment and management. Excellent communication and interpersonal skills, with the ability to interact effectively with users at all levels of technical expertise. Strong problem-solving abilities and a proactive approach to resolving issues. Relevant certifications (eg, Microsoft Certified: Modern Desktop Administrator Associate) are a plus. Why Join Us: Opportunity to work for a global leader in manufacturing with a commitment to innovation and excellence. Competitive salary and benefits package, including opportunities for career advancement and professional development. Collaborative and inclusive work environment where your contributions are valued and recognized. Access to cutting-edge technologies and ongoing training to enhance your skills and expertise. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
25/04/2024
Full time
Are you passionate about providing top-notch IT support in a dynamic environment? Join my clients team at a leading global manufacturer located in Kidlington. We're seeking a talented IT Support Analyst to provide comprehensive support to our end users and ensure the smooth operation of my clients IT infrastructure. Position: IT Support Analyst Location: Kidlington, United Kingdom Salary: Up to £30,000 per annum Key Responsibilities: Deliver exceptional technical support to end users, resolving hardware, software, and network issues promptly and effectively. Manage and maintain Microsoft 365 suite, including Exchange Online, SharePoint, and Teams, ensuring optimal performance and user satisfaction. Provide support for Windows computer systems and Servers, troubleshooting issues and performing system upgrades and maintenance as needed. Utilize SCCM (System Center Configuration Manager) for software deployment, updates, and patch management across the organization. Collaborate with IT teams and stakeholders to implement and support IT projects, initiatives, and infrastructure improvements. Document support activities, solutions, and procedures to maintain accurate records and facilitate knowledge sharing. Requirements: Proven experience in providing IT support to end users in a professional environment. Strong proficiency in supporting Microsoft 365 applications and services. Expertise in troubleshooting and supporting Windows computer systems and Servers. Familiarity with SCCM for software deployment and management. Excellent communication and interpersonal skills, with the ability to interact effectively with users at all levels of technical expertise. Strong problem-solving abilities and a proactive approach to resolving issues. Relevant certifications (eg, Microsoft Certified: Modern Desktop Administrator Associate) are a plus. Why Join Us: Opportunity to work for a global leader in manufacturing with a commitment to innovation and excellence. Competitive salary and benefits package, including opportunities for career advancement and professional development. Collaborative and inclusive work environment where your contributions are valued and recognized. Access to cutting-edge technologies and ongoing training to enhance your skills and expertise. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
25/04/2024
Project-based
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
I have an fantastic opportunity for a Principal Mechanical Engineer to work on an exciting 7 year framework in Glasgow. Rate: £55 per hour (Inside IR35) Contract: 12 months The role must be fully aware of and adhere to Health & Safety standards and be fully familiar with all authorised documentation, Good Practice Guides and ISO standards. 1. Promote effective co-operation across Engineering and other functional teams 2. Assist in effective management of the customer, including liaison and relationship development with existing and new customers, to aid the development of business, resolution of technical and delivery issues, and such that the customer is fully briefed and informed of progress 3. Ensure procedures, codes and standards are correctly identified and applied to engineering and technical activities 4. Ensure procedures, codes and standards are correctly identified and applied to engineering and technical activities. 5. Contribute to Project Safety Assessment process 6. Ensure task and project risks are communicated and managed appropriately 7. Produce, review and approve calculations, analyses, drawings, models, design basis documentation and technical reports as assigned 8. Assessing the implications of changes, concessions and queries 9. Maintaining the engineering configuration, ensuring the overall design intent and integrity is maintained throughout design life cycle 10. Evaluate technical issues in order to develop proposals for investigations and/or solutions, including process improvements 11. Provide support to the Project Manager for the planning, control and delivery of tasks and projects 12. Make engineering decisions within own sphere of responsibility and delegated authority 13. Act as Technical Authority or Engineering Lead when authorised to do so. 14. Ensure application of highest standards for health and safety in immediate area of responsibility and ensure all team members across engineering co-operate with respect to company standards about matters on health, safety and environment, ethics and behaviours 15. Keep up to date in relevant technical areas and develop skills and capabilities to be able to provide effective delivery. Maintain knowledge of Industry best practice, promote a culture of engineering best practice, support in driving cultural development and change 16. Contribute to learning from experience (LfE). requirement, during and post project 17. Support business development opportunities 18. Exercise care for own health and safety and that of others as defined by Health and Safety legislation, adhere to endorsed Company policy, procedures and delegations (eg Health & Safety, Diversity & Inclusion, Performance & Development Reviews and Finance etc.) Ensure application of highest standards for health and safety in immediate area of responsibility and ensure individual co-operation with respect to company standards about matters on health, safety and environment, ethics and behaviours 19. Support the business winning process through input into or review of tender requirements, including estimates Essential: Engineering degree (or equivalent qualification) in relevant engineering discipline, with significant demonstrable experience Chartered Engineer status (or actively working toward Chartered Status) Experience in working collaboratively in multi-discipline teams to deliver activities on a range of project types Demonstrable experience in covering a variety of tasks across a range of complexities Good communications skills and the ability to interface with other disciplines Desirable: Member of relevant institute or significant demonstrable engineering experience and capable of registration with the Engineering Council Experience in managing engineering scope for Projects from concept design to full Engineering, Procurement and Construction (EPC) Breadth and depth of experience in a range of commercial or defence projects Interested or know someone that could be? Please send an up-to-date CV and I will be in touch ASAP to discuss the role in more detail. Please visit the website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy.
25/04/2024
Project-based
I have an fantastic opportunity for a Principal Mechanical Engineer to work on an exciting 7 year framework in Glasgow. Rate: £55 per hour (Inside IR35) Contract: 12 months The role must be fully aware of and adhere to Health & Safety standards and be fully familiar with all authorised documentation, Good Practice Guides and ISO standards. 1. Promote effective co-operation across Engineering and other functional teams 2. Assist in effective management of the customer, including liaison and relationship development with existing and new customers, to aid the development of business, resolution of technical and delivery issues, and such that the customer is fully briefed and informed of progress 3. Ensure procedures, codes and standards are correctly identified and applied to engineering and technical activities 4. Ensure procedures, codes and standards are correctly identified and applied to engineering and technical activities. 5. Contribute to Project Safety Assessment process 6. Ensure task and project risks are communicated and managed appropriately 7. Produce, review and approve calculations, analyses, drawings, models, design basis documentation and technical reports as assigned 8. Assessing the implications of changes, concessions and queries 9. Maintaining the engineering configuration, ensuring the overall design intent and integrity is maintained throughout design life cycle 10. Evaluate technical issues in order to develop proposals for investigations and/or solutions, including process improvements 11. Provide support to the Project Manager for the planning, control and delivery of tasks and projects 12. Make engineering decisions within own sphere of responsibility and delegated authority 13. Act as Technical Authority or Engineering Lead when authorised to do so. 14. Ensure application of highest standards for health and safety in immediate area of responsibility and ensure all team members across engineering co-operate with respect to company standards about matters on health, safety and environment, ethics and behaviours 15. Keep up to date in relevant technical areas and develop skills and capabilities to be able to provide effective delivery. Maintain knowledge of Industry best practice, promote a culture of engineering best practice, support in driving cultural development and change 16. Contribute to learning from experience (LfE). requirement, during and post project 17. Support business development opportunities 18. Exercise care for own health and safety and that of others as defined by Health and Safety legislation, adhere to endorsed Company policy, procedures and delegations (eg Health & Safety, Diversity & Inclusion, Performance & Development Reviews and Finance etc.) Ensure application of highest standards for health and safety in immediate area of responsibility and ensure individual co-operation with respect to company standards about matters on health, safety and environment, ethics and behaviours 19. Support the business winning process through input into or review of tender requirements, including estimates Essential: Engineering degree (or equivalent qualification) in relevant engineering discipline, with significant demonstrable experience Chartered Engineer status (or actively working toward Chartered Status) Experience in working collaboratively in multi-discipline teams to deliver activities on a range of project types Demonstrable experience in covering a variety of tasks across a range of complexities Good communications skills and the ability to interface with other disciplines Desirable: Member of relevant institute or significant demonstrable engineering experience and capable of registration with the Engineering Council Experience in managing engineering scope for Projects from concept design to full Engineering, Procurement and Construction (EPC) Breadth and depth of experience in a range of commercial or defence projects Interested or know someone that could be? Please send an up-to-date CV and I will be in touch ASAP to discuss the role in more detail. Please visit the website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy.
Application Engineer - Securities Finance - FIS SFTC/APEX/Finance (m,f,d) Project : We are looking for an Application Engineer to act as the application expert and join the Securities Lending and Borrowing team for an International banking client. With close interactions with business colleagues, the role offers an engaging and dynamic environment, ensuring a stimulating and rewarding experience. It is possible to work remotely, however during the first few months you will be required to be fully onsite. Tasks: Take a leading role in shaping key components of the Trading and Risk modelling platform (models creation, models execution, models operations) running in the cloud. "Run the bank" tasks ensuring system availability and stability. Support with daily work and run investigations (eg trade processing, P&L/recon breaks) Raise recommendations on system and process improvements Generate reports as per business needs You will be a crucial stakeholder in fully automating the Securities Lending and Borrowing business Participate in daily Agile routines and rituals Support upgrades to the latest version by providing senior expert level advice and conducting tests Requirements: University degree in a Computer science or similar 5 years practical hands on as IT Engineer, Administrator and/or Developer Experience working with "FIS Securities Finance Trading and Collateral Platform," formerly known as "Apex Collateral Management/Finance," Sound business understanding in Securities Lending and Borrowing Profound developer knowhow in Java/JMS and SQL Strong communication skills across management, business, IT, and vendors Flexibility to work on public Swiss/Zurich holidays when foreign markets are open, such as August 1st, on a rotational basis Familiarity with Agile/SAFe methodologies Languages: English - Fluent (Written and Spoken) German - Min B1 Reference no.: 923239KS Role: Application Engineer - Securities Finance (FIS SFTC/APEX/Finance) Industry: International Banking Location: Zürich and Area Workload: 100% Start date: ASAP Duration: 31.12.2024 (possible extension) Should you find yourself suitable for this position then please send us your complete CV using the link in this advert. About us: ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult specializes in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we understand what it means to be professionally supported in your search for a new project and being employed.
25/04/2024
Project-based
Application Engineer - Securities Finance - FIS SFTC/APEX/Finance (m,f,d) Project : We are looking for an Application Engineer to act as the application expert and join the Securities Lending and Borrowing team for an International banking client. With close interactions with business colleagues, the role offers an engaging and dynamic environment, ensuring a stimulating and rewarding experience. It is possible to work remotely, however during the first few months you will be required to be fully onsite. Tasks: Take a leading role in shaping key components of the Trading and Risk modelling platform (models creation, models execution, models operations) running in the cloud. "Run the bank" tasks ensuring system availability and stability. Support with daily work and run investigations (eg trade processing, P&L/recon breaks) Raise recommendations on system and process improvements Generate reports as per business needs You will be a crucial stakeholder in fully automating the Securities Lending and Borrowing business Participate in daily Agile routines and rituals Support upgrades to the latest version by providing senior expert level advice and conducting tests Requirements: University degree in a Computer science or similar 5 years practical hands on as IT Engineer, Administrator and/or Developer Experience working with "FIS Securities Finance Trading and Collateral Platform," formerly known as "Apex Collateral Management/Finance," Sound business understanding in Securities Lending and Borrowing Profound developer knowhow in Java/JMS and SQL Strong communication skills across management, business, IT, and vendors Flexibility to work on public Swiss/Zurich holidays when foreign markets are open, such as August 1st, on a rotational basis Familiarity with Agile/SAFe methodologies Languages: English - Fluent (Written and Spoken) German - Min B1 Reference no.: 923239KS Role: Application Engineer - Securities Finance (FIS SFTC/APEX/Finance) Industry: International Banking Location: Zürich and Area Workload: 100% Start date: ASAP Duration: 31.12.2024 (possible extension) Should you find yourself suitable for this position then please send us your complete CV using the link in this advert. About us: ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult specializes in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we understand what it means to be professionally supported in your search for a new project and being employed.
I have an fantastic opportunity for a Principal Mechanical Engineer to work on an exciting 7 year framework in Glasgow. Rate: £75 per hour (Inside IR35) Contract: 12 months The role must be fully aware of and adhere to Health & Safety standards and be fully familiar with all authorised documentation, Good Practice Guides and ISO standards. 1. Ensure effective management of multi discipline teams to ensure timely & efficient delivery of engineering work to meet customer agreed scope 2. Supervise engineers/technical specialists 3. Promote effective co-operation across Engineering and other functional teams 4. Ensure effective management of the customer, including liaison and relationship development with existing and new customers, to aid the development of business, resolution of technical and delivery issues, and such that the customer is fully briefed and informed of progress 5. Ensure technical management of the engineering output to ensure delivery of technical solutions in line with agreed technical scope 6. Produce, review, verify and approve outputs including: calculations, analyses, technical reports, technical specifications and method statements 7. Ensure that adequate review, verification and approval is undertaken on all their deliverables and for those under their direct control and supervision 8. Ensure that procedures, codes and standards are correctly identified and applied to engineering and technical activities 9. Ensure application of highest standards for health and safety in immediate area of responsibility and ensure all team members across engineering co-operate with respect to company standards about matters on health, safety and environment, ethics and behaviours 10. Manage resource demands and development of capability skills to match needs of assigned work scopes 11. Ensure project and technical audits and review are planned & executed in order to impart learning and experience as appropriate and in line with agreed standards 12. Maintain knowledge of Industry best practice, promote a culture of engineering best practice, provide leadership and assist in driving cultural development and change 13. Contribute to learning from experience (LfE). requirement, during and post project 14. Support business development opportunities. 15. Exercise care for own health and safety and that of others as defined by Health and Safety legislation, adhere to endorsed Company policy, procedures and delegations (eg Health & Safety, Diversity & Inclusion, Performance & Development Reviews and Finance etc.) Ensure application of highest standards for health and safety in immediate area of responsibility and ensure all team members across engineering co-operate with respect to company standards about matters on health, safety and environment, ethics and behaviours 16. Support the business winning process through input into or review of tender requirements, including estimates 17. Leading Self: Is a role model, demonstrating Cavendish principles, promoting health, safety and well being, respect and inclusion 18. Leading Others: Owns the performance and development of their team members, including effective and ongoing communication and feedback 19. Leading Resources: Responsible for effective planning and organisation of resources to deliver on customer promises Essential: Engineering degree (or equivalent qualification) in relevant engineering discipline, with significant demonstrable experience Chartered Engineer status Demonstrable experience in managing teams to deliver analysis activities on a range of project types Demonstrable experience in covering a variety of tasks across a range of complexities Excellent communications skills and the ability to interface with other disciplines Desirable: Member of relevant institute or significant demonstrable engineering experience and capable of registration with the Engineering Council Experience in managing engineering scope for Projects from concept design to full Engineering, Procurement and Construction (EPC) Breadth and depth of experience in a range of commercial or defence project Interested or know someone that could be Please send an up-to-date CV and I will be in touch ASAP to discuss the role in more detail. Please visit the website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy.
25/04/2024
Project-based
I have an fantastic opportunity for a Principal Mechanical Engineer to work on an exciting 7 year framework in Glasgow. Rate: £75 per hour (Inside IR35) Contract: 12 months The role must be fully aware of and adhere to Health & Safety standards and be fully familiar with all authorised documentation, Good Practice Guides and ISO standards. 1. Ensure effective management of multi discipline teams to ensure timely & efficient delivery of engineering work to meet customer agreed scope 2. Supervise engineers/technical specialists 3. Promote effective co-operation across Engineering and other functional teams 4. Ensure effective management of the customer, including liaison and relationship development with existing and new customers, to aid the development of business, resolution of technical and delivery issues, and such that the customer is fully briefed and informed of progress 5. Ensure technical management of the engineering output to ensure delivery of technical solutions in line with agreed technical scope 6. Produce, review, verify and approve outputs including: calculations, analyses, technical reports, technical specifications and method statements 7. Ensure that adequate review, verification and approval is undertaken on all their deliverables and for those under their direct control and supervision 8. Ensure that procedures, codes and standards are correctly identified and applied to engineering and technical activities 9. Ensure application of highest standards for health and safety in immediate area of responsibility and ensure all team members across engineering co-operate with respect to company standards about matters on health, safety and environment, ethics and behaviours 10. Manage resource demands and development of capability skills to match needs of assigned work scopes 11. Ensure project and technical audits and review are planned & executed in order to impart learning and experience as appropriate and in line with agreed standards 12. Maintain knowledge of Industry best practice, promote a culture of engineering best practice, provide leadership and assist in driving cultural development and change 13. Contribute to learning from experience (LfE). requirement, during and post project 14. Support business development opportunities. 15. Exercise care for own health and safety and that of others as defined by Health and Safety legislation, adhere to endorsed Company policy, procedures and delegations (eg Health & Safety, Diversity & Inclusion, Performance & Development Reviews and Finance etc.) Ensure application of highest standards for health and safety in immediate area of responsibility and ensure all team members across engineering co-operate with respect to company standards about matters on health, safety and environment, ethics and behaviours 16. Support the business winning process through input into or review of tender requirements, including estimates 17. Leading Self: Is a role model, demonstrating Cavendish principles, promoting health, safety and well being, respect and inclusion 18. Leading Others: Owns the performance and development of their team members, including effective and ongoing communication and feedback 19. Leading Resources: Responsible for effective planning and organisation of resources to deliver on customer promises Essential: Engineering degree (or equivalent qualification) in relevant engineering discipline, with significant demonstrable experience Chartered Engineer status Demonstrable experience in managing teams to deliver analysis activities on a range of project types Demonstrable experience in covering a variety of tasks across a range of complexities Excellent communications skills and the ability to interface with other disciplines Desirable: Member of relevant institute or significant demonstrable engineering experience and capable of registration with the Engineering Council Experience in managing engineering scope for Projects from concept design to full Engineering, Procurement and Construction (EPC) Breadth and depth of experience in a range of commercial or defence project Interested or know someone that could be Please send an up-to-date CV and I will be in touch ASAP to discuss the role in more detail. Please visit the website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy.
Job Title: Quality Systems Lead (18th Month FTC) Industry: Medical Device Manufacturing Location: Flexible (Home-Based with Occasional UK/EU Travel) Position Type: 18 Month Fixed Term Contract (With view of an extension) About The Company Join a pioneering team at a UK-based company specializing in advanced wound care and wound closure products. An organisation dedicated to developing and manufacturing world-leading solutions that enhance patient care. With a wealth of resources and specialized expertise, they offer a unique opportunity to be part of a team involved in every aspect of product design, development, and manufacture. Job Description Overview Lead a pivotal project aimed at streamlining existing processes and procedures across multiple sites within the company's division, establishing a unified and consistent framework. Key Responsibilities Conduct comprehensive reviews of current documentation and processes across each site, including departmental assessments within their local eQMS. Identify areas of crossover and synergy potential in operational functional processes, facilitating the development of a cross-over Matrix. Develop unified Group-level documents and forms, aligned with local site materials, ensuring consistency and compatibility with ongoing eQMS initiatives. Ensure all documents adhere to aligned template formats, contributing to the ongoing success of the eQMS project. Support training activities related to specific documents, either through coordination or direct leadership, based on process complexity and subject matter expertise. Qualifications Proven experience in Quality Systems, with a deep understanding of industry standards and best practices. Demonstrated ability to lead projects and collaborate effectively across multiple sites, managing diverse inputs and stakeholders. Experience in harmonization and alignment, preferably within an acquisition environment, although not essential. Salary & Benefits Up to £75,000 per annum (Depending on Experience) Flexible working arrangements, with the option for home-based work and limited travel requirements (approximately 25-30%). Annual incentive bonus Life Cover Penson contribution up to 6% Dental Insurance Other Information Exciting opportunity to lead a transformative project with significant organizational impact. Competitive salary package commensurate with experience. Opportunity to work with a dynamic and collaborative team focused on driving continuous improvement and excellence. How to Apply Apply now by submitting your CV below, alternatively you can send your CV to (see below) Please include "Quality Systems Lead" in the subject line
25/04/2024
Job Title: Quality Systems Lead (18th Month FTC) Industry: Medical Device Manufacturing Location: Flexible (Home-Based with Occasional UK/EU Travel) Position Type: 18 Month Fixed Term Contract (With view of an extension) About The Company Join a pioneering team at a UK-based company specializing in advanced wound care and wound closure products. An organisation dedicated to developing and manufacturing world-leading solutions that enhance patient care. With a wealth of resources and specialized expertise, they offer a unique opportunity to be part of a team involved in every aspect of product design, development, and manufacture. Job Description Overview Lead a pivotal project aimed at streamlining existing processes and procedures across multiple sites within the company's division, establishing a unified and consistent framework. Key Responsibilities Conduct comprehensive reviews of current documentation and processes across each site, including departmental assessments within their local eQMS. Identify areas of crossover and synergy potential in operational functional processes, facilitating the development of a cross-over Matrix. Develop unified Group-level documents and forms, aligned with local site materials, ensuring consistency and compatibility with ongoing eQMS initiatives. Ensure all documents adhere to aligned template formats, contributing to the ongoing success of the eQMS project. Support training activities related to specific documents, either through coordination or direct leadership, based on process complexity and subject matter expertise. Qualifications Proven experience in Quality Systems, with a deep understanding of industry standards and best practices. Demonstrated ability to lead projects and collaborate effectively across multiple sites, managing diverse inputs and stakeholders. Experience in harmonization and alignment, preferably within an acquisition environment, although not essential. Salary & Benefits Up to £75,000 per annum (Depending on Experience) Flexible working arrangements, with the option for home-based work and limited travel requirements (approximately 25-30%). Annual incentive bonus Life Cover Penson contribution up to 6% Dental Insurance Other Information Exciting opportunity to lead a transformative project with significant organizational impact. Competitive salary package commensurate with experience. Opportunity to work with a dynamic and collaborative team focused on driving continuous improvement and excellence. How to Apply Apply now by submitting your CV below, alternatively you can send your CV to (see below) Please include "Quality Systems Lead" in the subject line
Key Accountabilities Lead the creation, development, and management of OTSNs risk assessment frameworks and principles to support the cyber security decision making processes within ET. Provide expert technical support for the risk assessment of vulnerabilities and deviations from the target state including agreeing mitigating actions within agreed delegated authority. Support the development of cyber security policies and specifications to reduce risk. Improve organisational cyber security maturity and support compliance with the NIS Regulation for the OTSN by managing OTSN registers in line with our risk appetite. Support the business to understand cyber security requirements for OTSN through engagement with projects and design teams on OTSN risks. Support the business to understand cyber security risks through appropriate reporting and communication of current risks and vulnerabilities. Influence security and resilience strategies to accelerate cyber security risk reduction. Support the optimisation of OTSN management strategies in the long-term interests of consumers. Experience Relevant experience risk reporting including leading teams of risk analysts and/or project management. Strong data analytical skills and excellent written and communication skills with the ability to interface comfortably with senior stakeholders. Strong investigation and problem-solving skills, demonstrating autonomy and initiative. Proactive with the ability to work under tight deadline pressures across multiple workstreams. Sound understanding and proven experience of IEC 62443, ISO27000, NIST CSF and audit processes. Experience of introducing changes to specifications or policies that apply to a technical audience. Extensive experience communicating difficult and standard issues associated with areas of expertise in a clear and concise manner both verbally & in writing. Eager to develop their business and technical skills, you will be comfortable breaking new ground and changing the way the business makes decisions. Technical or Specialist Technical understanding of the LAN/WAN Networks and Operational Technology (OT). Detailed understanding of how cyber security risks can manifest within networks, devices, and systems. Understanding of asset management principles, including risk management, decision making, planning, asset life cycle and asset data/information. Experience of using and developing decision making frameworks and tools including economic assessments (NPV, CBA) and whole life asset assessments (WLV) Familiarity with international standards related to cyber security including IEC62443 and IEC62351 Commensurate experience with O365, including excel and preferable Power BI. Experience with MITRE ATT&CK desirable, preferably MITRE ICS.
25/04/2024
Full time
Key Accountabilities Lead the creation, development, and management of OTSNs risk assessment frameworks and principles to support the cyber security decision making processes within ET. Provide expert technical support for the risk assessment of vulnerabilities and deviations from the target state including agreeing mitigating actions within agreed delegated authority. Support the development of cyber security policies and specifications to reduce risk. Improve organisational cyber security maturity and support compliance with the NIS Regulation for the OTSN by managing OTSN registers in line with our risk appetite. Support the business to understand cyber security requirements for OTSN through engagement with projects and design teams on OTSN risks. Support the business to understand cyber security risks through appropriate reporting and communication of current risks and vulnerabilities. Influence security and resilience strategies to accelerate cyber security risk reduction. Support the optimisation of OTSN management strategies in the long-term interests of consumers. Experience Relevant experience risk reporting including leading teams of risk analysts and/or project management. Strong data analytical skills and excellent written and communication skills with the ability to interface comfortably with senior stakeholders. Strong investigation and problem-solving skills, demonstrating autonomy and initiative. Proactive with the ability to work under tight deadline pressures across multiple workstreams. Sound understanding and proven experience of IEC 62443, ISO27000, NIST CSF and audit processes. Experience of introducing changes to specifications or policies that apply to a technical audience. Extensive experience communicating difficult and standard issues associated with areas of expertise in a clear and concise manner both verbally & in writing. Eager to develop their business and technical skills, you will be comfortable breaking new ground and changing the way the business makes decisions. Technical or Specialist Technical understanding of the LAN/WAN Networks and Operational Technology (OT). Detailed understanding of how cyber security risks can manifest within networks, devices, and systems. Understanding of asset management principles, including risk management, decision making, planning, asset life cycle and asset data/information. Experience of using and developing decision making frameworks and tools including economic assessments (NPV, CBA) and whole life asset assessments (WLV) Familiarity with international standards related to cyber security including IEC62443 and IEC62351 Commensurate experience with O365, including excel and preferable Power BI. Experience with MITRE ATT&CK desirable, preferably MITRE ICS.
Job Title: Continuous Improvement Lead Industry: Medical Device Manufacturing Location: Plymouth Position Type: Permanent About The Company Join a pioneering team at a UK-based company specializing in advanced wound care and wound closure products. An organisation dedicated to developing and manufacturing world-leading solutions that enhance patient care. With a wealth of resources and specialized expertise, they offer a unique opportunity to be part of a team involved in every aspect of product design, development, and manufacture. Job Description Overview Responsible for all manufacturing processes, lean improvements, cost reduction, technical capability enhancement, process development, new production introduction delivering outputs in line with the business objectives on safety, quality, delivery, and cost. To execute site support activities and provide maintenance of all relevant operational equipment to ensure longevity and availability. Key Responsibilities Working closely alongside production operations to ensure the startup/shut down and continual running of all manufacturing processes. Establish & maintain standard processes within the validated process window plus optimisation of the technical performance for all manufacturing elements. Investigate and resolve issues related to the technical performance Optimize and deliver continuous improvement on existing manufacturing processes. Assist R&D with the introduction of new products and processes into manufacturing. Development of new standard processes and ensure optimal implementation into manufacturing supported with initial procedures, training and coaching of manufacturing. Collaborate with Group Engineering to execute or support assigned capital expenditure projects. Maintain all production equipment to the defined schedule and provide maintenance of the whole site requirements including, fire system testing/training, legionella checks, calibration, and contractor control. Qualifications Current experience in production environment support role (or 5 years min). Experience of developing and/or testing a process within a clean room manufacturing environment. Good understanding of Lean Principles (5S/VSM/Kaizen). Minimum of HNC level qualification in mechanical, electronic, industrial, or manufacturing engineering, or similar. Experience in process and product validation (sterile packaging according to ISO 11607 would be advantageous). Understanding of a quality management system (ISO13485/FDA) and medical device manufacturing advantageous. Very good MS Office skills, especially Excel. Strong organizational skills with the ability to communicate at all levels of the organization. Effective time management with the ability to set priorities. Good written and spoken English. Salary & Benefits Up to £45,000 per annum (Depending on Experience) Annual incentive bonus Life Cover Penson contribution up to 6% Dental Insurance Employee share scheme Other Information Exciting opportunity to lead a transformative project with significant organizational impact. Competitive salary package commensurate with experience. Opportunity to work with a dynamic and collaborative team focused on driving continuous improvement and excellence. How to Apply Apply now by submitting your CV below, alternatively you can send your CV. Please include "Continuous Improvement Lead" in the subject line
25/04/2024
Full time
Job Title: Continuous Improvement Lead Industry: Medical Device Manufacturing Location: Plymouth Position Type: Permanent About The Company Join a pioneering team at a UK-based company specializing in advanced wound care and wound closure products. An organisation dedicated to developing and manufacturing world-leading solutions that enhance patient care. With a wealth of resources and specialized expertise, they offer a unique opportunity to be part of a team involved in every aspect of product design, development, and manufacture. Job Description Overview Responsible for all manufacturing processes, lean improvements, cost reduction, technical capability enhancement, process development, new production introduction delivering outputs in line with the business objectives on safety, quality, delivery, and cost. To execute site support activities and provide maintenance of all relevant operational equipment to ensure longevity and availability. Key Responsibilities Working closely alongside production operations to ensure the startup/shut down and continual running of all manufacturing processes. Establish & maintain standard processes within the validated process window plus optimisation of the technical performance for all manufacturing elements. Investigate and resolve issues related to the technical performance Optimize and deliver continuous improvement on existing manufacturing processes. Assist R&D with the introduction of new products and processes into manufacturing. Development of new standard processes and ensure optimal implementation into manufacturing supported with initial procedures, training and coaching of manufacturing. Collaborate with Group Engineering to execute or support assigned capital expenditure projects. Maintain all production equipment to the defined schedule and provide maintenance of the whole site requirements including, fire system testing/training, legionella checks, calibration, and contractor control. Qualifications Current experience in production environment support role (or 5 years min). Experience of developing and/or testing a process within a clean room manufacturing environment. Good understanding of Lean Principles (5S/VSM/Kaizen). Minimum of HNC level qualification in mechanical, electronic, industrial, or manufacturing engineering, or similar. Experience in process and product validation (sterile packaging according to ISO 11607 would be advantageous). Understanding of a quality management system (ISO13485/FDA) and medical device manufacturing advantageous. Very good MS Office skills, especially Excel. Strong organizational skills with the ability to communicate at all levels of the organization. Effective time management with the ability to set priorities. Good written and spoken English. Salary & Benefits Up to £45,000 per annum (Depending on Experience) Annual incentive bonus Life Cover Penson contribution up to 6% Dental Insurance Employee share scheme Other Information Exciting opportunity to lead a transformative project with significant organizational impact. Competitive salary package commensurate with experience. Opportunity to work with a dynamic and collaborative team focused on driving continuous improvement and excellence. How to Apply Apply now by submitting your CV below, alternatively you can send your CV. Please include "Continuous Improvement Lead" in the subject line
We are currently looking on behalf of one of our important clients for a Head of Laboratory Test Development & Validation (German Speaking). The role is a permanent position based in Bern Canton & comes with good home office allowance. Your Role: Oversee the personnel & technical management of a specialist group of 4 Engineers & 3 Laboratory Technicians. Develop & validate new physical measurement & testing methods. Provide technical support for Design Verification Laboratories. Hold responsibility for the operation & maintenance of a Development Laboratory. Plan, coordinate & execute measurement & testing orders in relation to Product Innovation & Product Development. Place, award & support contracts to external service providers if required. Your Skills: At least 5 years of relevant professional experience including experience within Development Laboratories. Skilled & experienced in Leading teams. Ideally experienced in Design Verification & the Medical Technology sector. Your Profile: Completed relevant Scientific or Technical University Degree. Communicative, strong leadership skills & solution-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
25/04/2024
Full time
We are currently looking on behalf of one of our important clients for a Head of Laboratory Test Development & Validation (German Speaking). The role is a permanent position based in Bern Canton & comes with good home office allowance. Your Role: Oversee the personnel & technical management of a specialist group of 4 Engineers & 3 Laboratory Technicians. Develop & validate new physical measurement & testing methods. Provide technical support for Design Verification Laboratories. Hold responsibility for the operation & maintenance of a Development Laboratory. Plan, coordinate & execute measurement & testing orders in relation to Product Innovation & Product Development. Place, award & support contracts to external service providers if required. Your Skills: At least 5 years of relevant professional experience including experience within Development Laboratories. Skilled & experienced in Leading teams. Ideally experienced in Design Verification & the Medical Technology sector. Your Profile: Completed relevant Scientific or Technical University Degree. Communicative, strong leadership skills & solution-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
25/04/2024
Project-based
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
Job Title - SC Cleared Health and Safety Assurance Improvement Lead Location - Portsmouth OR Salisbury Salary - £55,000- £63,000 Clearance - SC Clearance is highly desirable Benefits - Exceptional Pension, Bonus, Learning & Development support, 25 days holiday, rising to 30, subsidised gym, discounts with retailers, rental deposit support, option to buy & sell holiday The Client - Curo are partnering with an organisation that delivers world class science and technology, and harness deep operational understanding of defence and security needs. Duties: Be accountable for ensuring that the health, safety and environmental protection Assurance Plan is implemented fully, and working with members of the Risk, Assurance and Governance (RAG) Group to ensure that necessary health, safety and environmental protection assurance and investigation activities are: Identified Understood Planned and resourced Undertaken, with outputs managed with actions closed - on time, in full Promote learning across the company supporting the organisation to become a learning organisation alongside the ongoing development of health, safety and environmental protection management systems to drive industry leading application and performance. Provide direction to the health, safety and environmental protection Data Analysts in the development and monitoring of the companies health, safety and environmental protection performance via the QPulse reporting system including collation of monthly performance data and dashboard management. Essential Experience: Safety, Health and Environmental Diploma or equivalent, eg NVQ Level 5 3 years related experience with a proven background in results driven assurance related activity, strategy, learning development and delivery using a project based mind set to develop performance improvement plans. Be familiar with stakeholder requirements including in particular JSP (Joint Services Publications) in relation to Dstl operations and support strategy and management system design and implementation to these requirements. GradIOSH/CMIOSH, AIEMA or equivalent Desirable Experience: SC Clearance is highly Institute of Leadership and Management Level 5 GradIOSH/CMIOSH (preferred) or AIEMA/PIEMA (preferred) or equivalent We are looking to move swiftly on this one, so apply today. We look forward to receiving your application. To apply for this SC Cleared Health and Safety Assurance Improvement Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
25/04/2024
Full time
Job Title - SC Cleared Health and Safety Assurance Improvement Lead Location - Portsmouth OR Salisbury Salary - £55,000- £63,000 Clearance - SC Clearance is highly desirable Benefits - Exceptional Pension, Bonus, Learning & Development support, 25 days holiday, rising to 30, subsidised gym, discounts with retailers, rental deposit support, option to buy & sell holiday The Client - Curo are partnering with an organisation that delivers world class science and technology, and harness deep operational understanding of defence and security needs. Duties: Be accountable for ensuring that the health, safety and environmental protection Assurance Plan is implemented fully, and working with members of the Risk, Assurance and Governance (RAG) Group to ensure that necessary health, safety and environmental protection assurance and investigation activities are: Identified Understood Planned and resourced Undertaken, with outputs managed with actions closed - on time, in full Promote learning across the company supporting the organisation to become a learning organisation alongside the ongoing development of health, safety and environmental protection management systems to drive industry leading application and performance. Provide direction to the health, safety and environmental protection Data Analysts in the development and monitoring of the companies health, safety and environmental protection performance via the QPulse reporting system including collation of monthly performance data and dashboard management. Essential Experience: Safety, Health and Environmental Diploma or equivalent, eg NVQ Level 5 3 years related experience with a proven background in results driven assurance related activity, strategy, learning development and delivery using a project based mind set to develop performance improvement plans. Be familiar with stakeholder requirements including in particular JSP (Joint Services Publications) in relation to Dstl operations and support strategy and management system design and implementation to these requirements. GradIOSH/CMIOSH, AIEMA or equivalent Desirable Experience: SC Clearance is highly Institute of Leadership and Management Level 5 GradIOSH/CMIOSH (preferred) or AIEMA/PIEMA (preferred) or equivalent We are looking to move swiftly on this one, so apply today. We look forward to receiving your application. To apply for this SC Cleared Health and Safety Assurance Improvement Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Production Engineering defines how the product will be manufactured by the production teams including the design packaging enabling the right quantity of components/product are delivered to support the speed of the production process. The department also reviews efficiencies and eliminates waste within the manufacturing process ensuring delivery of high quality products to clearly defined standards. Key areas of responsibility for the role includes: Responsible for increasing manufacturing productivity by an agreed % per annum in line with Site targets Responsible for supporting operations on daily issues Responsible for leading Capex projects from justification through specification, procurement and validation Lead/attend engineering/technical review meetings and present work status and provide feedback where required To work closely with the Quality Engineers to improve equipment capability in line with site specific targets Assess the manufacturing requirements associated with a product, compare to existing capabilities and make recommendations for development The successful candidate will be able to demonstrate the following: A HNC or HND qualification or higher in a relevant Engineering discipline or equivalent Previous proven experience in a production manufacturing environment Previous experience within a production environment in a Manufacturing Engineering role Previous experience in lean manufacturing tools and techniques, including, but not limited to; value stream mapping, 6S, KanBan, Kaizen, MRL, PFMEA and SPC Experience in Manufacturing Engineering in an ISO 9001 environment Experience in project delivery and problem solving Experience of operating within a strong H&S Culture
25/04/2024
Full time
Production Engineering defines how the product will be manufactured by the production teams including the design packaging enabling the right quantity of components/product are delivered to support the speed of the production process. The department also reviews efficiencies and eliminates waste within the manufacturing process ensuring delivery of high quality products to clearly defined standards. Key areas of responsibility for the role includes: Responsible for increasing manufacturing productivity by an agreed % per annum in line with Site targets Responsible for supporting operations on daily issues Responsible for leading Capex projects from justification through specification, procurement and validation Lead/attend engineering/technical review meetings and present work status and provide feedback where required To work closely with the Quality Engineers to improve equipment capability in line with site specific targets Assess the manufacturing requirements associated with a product, compare to existing capabilities and make recommendations for development The successful candidate will be able to demonstrate the following: A HNC or HND qualification or higher in a relevant Engineering discipline or equivalent Previous proven experience in a production manufacturing environment Previous experience within a production environment in a Manufacturing Engineering role Previous experience in lean manufacturing tools and techniques, including, but not limited to; value stream mapping, 6S, KanBan, Kaizen, MRL, PFMEA and SPC Experience in Manufacturing Engineering in an ISO 9001 environment Experience in project delivery and problem solving Experience of operating within a strong H&S Culture
Infoplus Technologies UK Ltd
Durham, County Durham
Responsibilities: Developing, analysing and managing Manufacturing/Fabrication/Paint/Assembly Projects. Assisting in developing department capital and expense budgets as well as maintaining the department capital forecast. - Administering the New Product Introduction (NPI) process to ensure that Engineering drawings are released and processed on time for NPI build. Leading, developing and supporting timely Design for Manufacture Best Practices, Operation Excellence Process Validation Best Practices and Lean Operation Excellence and Manufacturing Best Practices. Engaging in creative problem solving to address operational issues including: ergonomic/safety, efficiency improvements, process bottlenecks, quality concerns. Working with internal and external suppliers to develop and manage projects to ensure efficient and cost- effective systems and processes to produce quality products. Providing the application, procurement, processing, installation and capability of new fabrication, material handling, test, heat treat, welding, painting and/or chemical processes and equipment. Designing, developing and implementing the integration of manufacturing systems including factory control software, scheduling techniques, simulation and systems application. Coordinating, planning, monitoring and reporting the activities associated with the flow analysis, design, financial modelling and implementation of complex manufacturing group technology cells in an assigned area. Coordinating the purchase and application of machine tools, controls and related equipment corporate wide to ensure the latest technology is being used to increase efficiency and economy of operations. Supporting designing complex or intricate jigs and fixtures. Desirable: University technical master's degree in a manufacturing engineering-related discipline Familiar with company policies and procedures with a strong department background. Able to build strong relationships and collaborate with various stakeholders. Lean manufacturing training and qualifications CE/PUWER Qualifications Safety/Ergonomic Qualifications Safety NEBOSH/IOSH Qualification and/or be able to demonstrate through previous experience, a positive attitude and commitment towards Safety Leadership Experience and Qualifications APQP/PPAP Experience and Qualifications
25/04/2024
Full time
Responsibilities: Developing, analysing and managing Manufacturing/Fabrication/Paint/Assembly Projects. Assisting in developing department capital and expense budgets as well as maintaining the department capital forecast. - Administering the New Product Introduction (NPI) process to ensure that Engineering drawings are released and processed on time for NPI build. Leading, developing and supporting timely Design for Manufacture Best Practices, Operation Excellence Process Validation Best Practices and Lean Operation Excellence and Manufacturing Best Practices. Engaging in creative problem solving to address operational issues including: ergonomic/safety, efficiency improvements, process bottlenecks, quality concerns. Working with internal and external suppliers to develop and manage projects to ensure efficient and cost- effective systems and processes to produce quality products. Providing the application, procurement, processing, installation and capability of new fabrication, material handling, test, heat treat, welding, painting and/or chemical processes and equipment. Designing, developing and implementing the integration of manufacturing systems including factory control software, scheduling techniques, simulation and systems application. Coordinating, planning, monitoring and reporting the activities associated with the flow analysis, design, financial modelling and implementation of complex manufacturing group technology cells in an assigned area. Coordinating the purchase and application of machine tools, controls and related equipment corporate wide to ensure the latest technology is being used to increase efficiency and economy of operations. Supporting designing complex or intricate jigs and fixtures. Desirable: University technical master's degree in a manufacturing engineering-related discipline Familiar with company policies and procedures with a strong department background. Able to build strong relationships and collaborate with various stakeholders. Lean manufacturing training and qualifications CE/PUWER Qualifications Safety/Ergonomic Qualifications Safety NEBOSH/IOSH Qualification and/or be able to demonstrate through previous experience, a positive attitude and commitment towards Safety Leadership Experience and Qualifications APQP/PPAP Experience and Qualifications
Job Title: Core Network Engineer 2 days in the office 3 days remote. Overview: Join our forward-thinking IT team in an exciting role that blends technical expertise with strategic innovation. We are seeking a Core Network Engineer to lead a major network infrastructure overhaul and contribute to the evolution of our network capabilities. This position offers the opportunity to influence the future of our network systems, streamline operations, and implement cutting-edge solutions that enhance organizational efficiency and security. Key Responsibilities: * Design, implement, and optimize core routing technologies and network security frameworks. * Automate network processes to improve efficiency and accuracy across network operations. * Serve as a technical leader in network-related projects, ensuring best practices in security and configuration are followed. * Collaborate with various internal teams to gather requirements, design solutions, and deliver high-performance network services. * Manage daily network operations, including monitoring, troubleshooting, and maintaining network infrastructure. * Develop and maintain comprehensive documentation for network architectures, configurations, and support procedures. * Engage in continuous learning to stay abreast of industry trends and emerging technologies. Required Skills and Qualifications: * Proven experience in network engineering with a strong focus on core networking technologies. * Expertise in network automation and the use of Scripting languages to streamline network operations. * Professional certifications such as Cisco CCNP, Juniper JNCIP, or equivalent. * Deep understanding of network protocols, Internet services, and security solutions. * Strong analytical skills and the ability to solve complex technical problems. * Excellent communication and collaboration skills to work effectively across teams. Desirable Skills: * Experience with cloud networking and virtualization technologies. * Knowledge of advanced network security practices and solutions. * Previous experience leading network infrastructure projects in a large-scale environment. Why Join Us: * Be part of a dynamic team that values innovation and efficiency. * Opportunity to work on significant projects that influence the strategic direction of the organization's IT infrastructure. * Competitive salary and benefits package. * Flexible working arrangements to support work-life balance. * Access to ongoing training and professional development to support your career growth. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
25/04/2024
Full time
Job Title: Core Network Engineer 2 days in the office 3 days remote. Overview: Join our forward-thinking IT team in an exciting role that blends technical expertise with strategic innovation. We are seeking a Core Network Engineer to lead a major network infrastructure overhaul and contribute to the evolution of our network capabilities. This position offers the opportunity to influence the future of our network systems, streamline operations, and implement cutting-edge solutions that enhance organizational efficiency and security. Key Responsibilities: * Design, implement, and optimize core routing technologies and network security frameworks. * Automate network processes to improve efficiency and accuracy across network operations. * Serve as a technical leader in network-related projects, ensuring best practices in security and configuration are followed. * Collaborate with various internal teams to gather requirements, design solutions, and deliver high-performance network services. * Manage daily network operations, including monitoring, troubleshooting, and maintaining network infrastructure. * Develop and maintain comprehensive documentation for network architectures, configurations, and support procedures. * Engage in continuous learning to stay abreast of industry trends and emerging technologies. Required Skills and Qualifications: * Proven experience in network engineering with a strong focus on core networking technologies. * Expertise in network automation and the use of Scripting languages to streamline network operations. * Professional certifications such as Cisco CCNP, Juniper JNCIP, or equivalent. * Deep understanding of network protocols, Internet services, and security solutions. * Strong analytical skills and the ability to solve complex technical problems. * Excellent communication and collaboration skills to work effectively across teams. Desirable Skills: * Experience with cloud networking and virtualization technologies. * Knowledge of advanced network security practices and solutions. * Previous experience leading network infrastructure projects in a large-scale environment. Why Join Us: * Be part of a dynamic team that values innovation and efficiency. * Opportunity to work on significant projects that influence the strategic direction of the organization's IT infrastructure. * Competitive salary and benefits package. * Flexible working arrangements to support work-life balance. * Access to ongoing training and professional development to support your career growth. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Data Centre Network Engineer Hybrid 2 onsite 3 days remote Overview: Within the IT department, the Data Centre Network Engineer plays a crucial role in maintaining and advancing network infrastructure. This position involves managing the network operations in the data center, addressing core routing, network security, and Internet services. The engineer will also support regular operational activities such as monitoring, support, automation, and network optimization. Responsibilities: * Manage and secure the operation of data centers and server rooms. * Develop and oversee data center management and monitoring systems. * Collaborate with the Facilities and Infrastructure team to optimize energy efficiency. * Provide technical guidance for infrastructure setups including power requirements and equipment installation. * Lead on DNS, DHCP, IPAM, and cable management systems. * Operate the data center network and collaborate with network team members. * Monitor systems daily, ensuring integrity and availability of hardware and server resources. * Diagnose and resolve network issues, including off-hours support as needed. * Drive continuous improvement in network service quality. * Automate tasks to enhance efficiency and reduce errors. * Liaise with various teams to meet network requirements and project deliverables. * Maintain comprehensive documentation of operations and designs. * Stay updated on network industry trends and technologies. Key Experience and Competencies: * Degree in a relevant field or equivalent experience. * Proficient in networking technologies with a solid background in a large-scale environment. * Certifications such as Cisco CCNP or Juniper JNCIP preferred. Proven experience in: * Data Centre Networking and Management * Environmental monitoring and network security * Advanced network protocols and segmentation * Network monitoring and troubleshooting * Ability to manage multiple priorities in a dynamic environment. * Strong interpersonal skills and capability to build relationships at all levels. Desirable: * Experience with structured cabling, network fabric and micro-segmentation. * Familiarity with various networking technologies across multiple vendors. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
25/04/2024
Full time
Data Centre Network Engineer Hybrid 2 onsite 3 days remote Overview: Within the IT department, the Data Centre Network Engineer plays a crucial role in maintaining and advancing network infrastructure. This position involves managing the network operations in the data center, addressing core routing, network security, and Internet services. The engineer will also support regular operational activities such as monitoring, support, automation, and network optimization. Responsibilities: * Manage and secure the operation of data centers and server rooms. * Develop and oversee data center management and monitoring systems. * Collaborate with the Facilities and Infrastructure team to optimize energy efficiency. * Provide technical guidance for infrastructure setups including power requirements and equipment installation. * Lead on DNS, DHCP, IPAM, and cable management systems. * Operate the data center network and collaborate with network team members. * Monitor systems daily, ensuring integrity and availability of hardware and server resources. * Diagnose and resolve network issues, including off-hours support as needed. * Drive continuous improvement in network service quality. * Automate tasks to enhance efficiency and reduce errors. * Liaise with various teams to meet network requirements and project deliverables. * Maintain comprehensive documentation of operations and designs. * Stay updated on network industry trends and technologies. Key Experience and Competencies: * Degree in a relevant field or equivalent experience. * Proficient in networking technologies with a solid background in a large-scale environment. * Certifications such as Cisco CCNP or Juniper JNCIP preferred. Proven experience in: * Data Centre Networking and Management * Environmental monitoring and network security * Advanced network protocols and segmentation * Network monitoring and troubleshooting * Ability to manage multiple priorities in a dynamic environment. * Strong interpersonal skills and capability to build relationships at all levels. Desirable: * Experience with structured cabling, network fabric and micro-segmentation. * Familiarity with various networking technologies across multiple vendors. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
HP ALM Expert - VBA Scripting, migration to JIRA, Long term contract - Leading customer New long term freelance/contract opportunity for a HP ALM Expert to join our leading customer on a long term cutting edge Digital Transformation programme. Our client is replacing its existing Legacy technology stack with new innovative digital products & technologies harnessing Cloud/Big Data/AI/Machine Learning capabilities, enabling maximum efficiency, safety and sustainability through a new generation of resilient and scalable operational systems. The role of the HP ALM Expert will be to analyse the current Legacy application life cycle supported by HP ALM, analyse the current customisations done in VBA, and support the migration from HP ALM to Jira R4J & XRAY. To be successful in this role you must have proven experience with HP ALM, and have experience in VBA Scripting. The ideal candidate will also have experience in JIRA R4J and XRAY. We can only consider EU citizens and candidates must either be based in Belgium, or be willing to travel to Belgium 4-5 days per month. Interview slots immediately available. 6 - 12 month initial contract (project length: 2 years+) If this is something that you see in yourself and believe you would be an asset to the project, please send me your CV to (see below)
25/04/2024
Project-based
HP ALM Expert - VBA Scripting, migration to JIRA, Long term contract - Leading customer New long term freelance/contract opportunity for a HP ALM Expert to join our leading customer on a long term cutting edge Digital Transformation programme. Our client is replacing its existing Legacy technology stack with new innovative digital products & technologies harnessing Cloud/Big Data/AI/Machine Learning capabilities, enabling maximum efficiency, safety and sustainability through a new generation of resilient and scalable operational systems. The role of the HP ALM Expert will be to analyse the current Legacy application life cycle supported by HP ALM, analyse the current customisations done in VBA, and support the migration from HP ALM to Jira R4J & XRAY. To be successful in this role you must have proven experience with HP ALM, and have experience in VBA Scripting. The ideal candidate will also have experience in JIRA R4J and XRAY. We can only consider EU citizens and candidates must either be based in Belgium, or be willing to travel to Belgium 4-5 days per month. Interview slots immediately available. 6 - 12 month initial contract (project length: 2 years+) If this is something that you see in yourself and believe you would be an asset to the project, please send me your CV to (see below)
Service Desk Analyst *PLEASE ONLY APPLY IF YOU LIVE WITHIN COMMUTABLE DISTANCE OF SOLIHULL* Hybrid We are partnered with a leading organisation in the Solihull area, working together to source a Service Desk Analyst. You will be responsible for supporting the business operation by providing technical support, fulfilling IT requests and working on technical and business projects. As well as this you will also be responsible for incident management of high priority calls and the management of the End User Computing estate. Role Responsibilities: Ensure that IT Support and request calls are correctly prioritised and resolved in line with agreed SLA's Logging Calls and actions to agreed standards Ensuring IT Security Policies and procedures are adhered to and bringing breaches to Management when required Adherence to change control procedures. Liaising with 3rd parties. Lifecycle management of End User Compute devices to include ordering, build, management, upgrades and disposal. Ensuring sufficient cover for the service desk during supported hours Involvement in projects/requests. Remote support visits to STBG sites Monitoring infrastructure status and performance. Documentation of IT Systems, processes and procedures Keeping up to date with current technologies Skills required: IT Support experience or equivalent Experience and a minimum foundation knowledge of - MS Windows & 365 Suite Windows Server 2016/2019/2022 Windows 10 & 11 Networking to include TCP/IP, routing, DNS, DHCP etc Apple iOS devices Sound knowledge of computer hardware Service Desk Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
25/04/2024
Full time
Service Desk Analyst *PLEASE ONLY APPLY IF YOU LIVE WITHIN COMMUTABLE DISTANCE OF SOLIHULL* Hybrid We are partnered with a leading organisation in the Solihull area, working together to source a Service Desk Analyst. You will be responsible for supporting the business operation by providing technical support, fulfilling IT requests and working on technical and business projects. As well as this you will also be responsible for incident management of high priority calls and the management of the End User Computing estate. Role Responsibilities: Ensure that IT Support and request calls are correctly prioritised and resolved in line with agreed SLA's Logging Calls and actions to agreed standards Ensuring IT Security Policies and procedures are adhered to and bringing breaches to Management when required Adherence to change control procedures. Liaising with 3rd parties. Lifecycle management of End User Compute devices to include ordering, build, management, upgrades and disposal. Ensuring sufficient cover for the service desk during supported hours Involvement in projects/requests. Remote support visits to STBG sites Monitoring infrastructure status and performance. Documentation of IT Systems, processes and procedures Keeping up to date with current technologies Skills required: IT Support experience or equivalent Experience and a minimum foundation knowledge of - MS Windows & 365 Suite Windows Server 2016/2019/2022 Windows 10 & 11 Networking to include TCP/IP, routing, DNS, DHCP etc Apple iOS devices Sound knowledge of computer hardware Service Desk Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Solution Customer Success Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially The role: Client's Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic engagement role to help customers better leverage their client's technology and helping us achieve our Customer Success mission of accelerating value for our customers." This will be achieved by using a combination of success programs and high touch services to drive measurable business outcomes. CSMs should have a good understanding of the Campaign Management and Customer Journey Orchestration space and ability to ask relevant questions to uncover and address customers specific needs. What you'll do: Drive adoption and value: During the customer journey, review and diagnose adoption and utilization and based on your findings engage with customers to plan and deliver adoption and value workshops, ensuring customer employee best practices for maximum value. Ensure renewal and expansion health: Identify adoption and risk needs across the portfolio of customers. Engage with our customers to remediate challenges and risks with client's technology and partnership. After identifying the root cause of the issue, you will build an action plan and pull in the right resources to execute that plan. Acts as the main point of contact throughout the dynamic engagement, defining a success plan with clear outcomes and ensures clear communication across Customer executives, business partners and operational resources. Delivers an exceptional customer experience with proactive communication, applying the right internal resources, and optimally using our customer engagement model to meet customer business goals. Be a trusted advisor: Share solution insights with our customers, demo new features as the get launched and explain how they can help our customers achieve more. Be a customer advocate: Build a strong relationship with our Support, Sales, Marketing, Solution Consulting and Professional Services teams and bring customer insights back into the business. What you need to succeed: Bachelor's or Master's Degree 5+ years of experience in post-sales account management or consulting roles in Software as a Service, Digital Marketing. Candidates with pre-sales, marketing agency background or relevant client-side experience will also be considered. Demonstrate a solid understanding of Campaign Management industry best practices. A drive for customer success and a proven record of successfully leading customer relationships and managing technical projects. Ability to understand and analyze data to spot customer risk. Strong communication and interpersonal skills. Ability to prioritize, multi-task, and perform effectively under situations with multiple competing priorities. Exceptional organizational, presentation, and communication skills, both verbal and written (in English) Demonstrate passion for the role, energy, curiosity, and enthusiasm to achieve results.
25/04/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Solution Customer Success Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially The role: Client's Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic engagement role to help customers better leverage their client's technology and helping us achieve our Customer Success mission of accelerating value for our customers." This will be achieved by using a combination of success programs and high touch services to drive measurable business outcomes. CSMs should have a good understanding of the Campaign Management and Customer Journey Orchestration space and ability to ask relevant questions to uncover and address customers specific needs. What you'll do: Drive adoption and value: During the customer journey, review and diagnose adoption and utilization and based on your findings engage with customers to plan and deliver adoption and value workshops, ensuring customer employee best practices for maximum value. Ensure renewal and expansion health: Identify adoption and risk needs across the portfolio of customers. Engage with our customers to remediate challenges and risks with client's technology and partnership. After identifying the root cause of the issue, you will build an action plan and pull in the right resources to execute that plan. Acts as the main point of contact throughout the dynamic engagement, defining a success plan with clear outcomes and ensures clear communication across Customer executives, business partners and operational resources. Delivers an exceptional customer experience with proactive communication, applying the right internal resources, and optimally using our customer engagement model to meet customer business goals. Be a trusted advisor: Share solution insights with our customers, demo new features as the get launched and explain how they can help our customers achieve more. Be a customer advocate: Build a strong relationship with our Support, Sales, Marketing, Solution Consulting and Professional Services teams and bring customer insights back into the business. What you need to succeed: Bachelor's or Master's Degree 5+ years of experience in post-sales account management or consulting roles in Software as a Service, Digital Marketing. Candidates with pre-sales, marketing agency background or relevant client-side experience will also be considered. Demonstrate a solid understanding of Campaign Management industry best practices. A drive for customer success and a proven record of successfully leading customer relationships and managing technical projects. Ability to understand and analyze data to spot customer risk. Strong communication and interpersonal skills. Ability to prioritize, multi-task, and perform effectively under situations with multiple competing priorities. Exceptional organizational, presentation, and communication skills, both verbal and written (in English) Demonstrate passion for the role, energy, curiosity, and enthusiasm to achieve results.
Technical Lead - Electrical Mechanical Pipeline (MEP) Engineering My well established multinational technology company is urgently looking for a Technical Lead to join their MEP Engineering team on a 12-18 month contract. You will play a key role in delivery of a large data centre in the UK for a global IT search engine and contribute to a large scale project as a whole providing technical leadership for MEP issues Overview of Role Provide technical expertise (electrical and mechanical) and leadership to ensure the successful installation of our clients modules at the customer's site. Coordinates and gives instructions to the client's subcontracting teams on site. Knows the assembly plans for the different modules to be assembled. Answers questions from the client's subcontractors = general contractor (engineers, fitters, assemblers) and the client (DCS engineers). Key Tasks Leadership Technique - Provide technical direction to the General Contractor. - Guide the General Contractor's assembly teams in the event of a need or problem. Technical Problem Solving: - Identify and resolve technical problems encountered by the team. - Provide technical support to resolve critical incidents. Formation: Train DCS engineers and operators on the use of structures Collaboration: - Work closely with other functional teams (design, QA,operations, etc.) to guarantee the harmonious integration of the different modules. Essential Skills 5 -10 years + Electrical Mechanical Engineering experience Experience of working with large IT data centres Worked as engineer as Technical Leader on engineering team You already have experience in project management/installation of piping equipment, metal constructions and electrical equipment Excellent communication skills, both written and oral. Strong organisational skills. Desirable French Speaking Full training will be given on the exact modules you will be working on by our client. This training will take place in Belgium at our clients site and will be full expensed. This could last up to 3 months, Once trained you will then be working with a project team in the UK If interested then get in touch ASAP toi find pout more about this exciting opportunity ads I have interview slots ready to fill Randstad Technologies is acting as an Employment Business in relation to this vacancy.
25/04/2024
Project-based
Technical Lead - Electrical Mechanical Pipeline (MEP) Engineering My well established multinational technology company is urgently looking for a Technical Lead to join their MEP Engineering team on a 12-18 month contract. You will play a key role in delivery of a large data centre in the UK for a global IT search engine and contribute to a large scale project as a whole providing technical leadership for MEP issues Overview of Role Provide technical expertise (electrical and mechanical) and leadership to ensure the successful installation of our clients modules at the customer's site. Coordinates and gives instructions to the client's subcontracting teams on site. Knows the assembly plans for the different modules to be assembled. Answers questions from the client's subcontractors = general contractor (engineers, fitters, assemblers) and the client (DCS engineers). Key Tasks Leadership Technique - Provide technical direction to the General Contractor. - Guide the General Contractor's assembly teams in the event of a need or problem. Technical Problem Solving: - Identify and resolve technical problems encountered by the team. - Provide technical support to resolve critical incidents. Formation: Train DCS engineers and operators on the use of structures Collaboration: - Work closely with other functional teams (design, QA,operations, etc.) to guarantee the harmonious integration of the different modules. Essential Skills 5 -10 years + Electrical Mechanical Engineering experience Experience of working with large IT data centres Worked as engineer as Technical Leader on engineering team You already have experience in project management/installation of piping equipment, metal constructions and electrical equipment Excellent communication skills, both written and oral. Strong organisational skills. Desirable French Speaking Full training will be given on the exact modules you will be working on by our client. This training will take place in Belgium at our clients site and will be full expensed. This could last up to 3 months, Once trained you will then be working with a project team in the UK If interested then get in touch ASAP toi find pout more about this exciting opportunity ads I have interview slots ready to fill Randstad Technologies is acting as an Employment Business in relation to this vacancy.