Duration - 3 months Location - Hybrid with 2 days a week in London Day Rate - £350-£400 per day Inside IR35 iO Associates have partnered with a services provider consultancy on the search for a PAM Consultant to join them on a initial of a 3 months contract basis. The role will be responsible, as part of the CC CyberArk delivery team deploying the CyberArk core PAS solution into a public sector client. Role will involve Cyber core PAS installation, config, testing and account onboarding across Windows and RHEL target applications and Servers, providing technical expertise related to the CyberArk core PAS suite of products within on premise, AWS and Azure environments. Essential Responsibilities and Requirements: Proven "Hands on" experience and technical abilities associated with BAU support activities for CyberArk's Privileged Identity and Privileged Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR) Proven experience in extending existing CyberArk technologies/practices (EPV) and providing recommendations to optimise or enhance BAU services offerings. Good knowledge and expertise in PAM processes, procedures and onboarding of accounts into a PAM (ideally CyberArk) solution Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux and applications/Middleware technologies/platforms Familiarity with Active Directory structures and Identity Management policies and processes Familiarity with PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience facilitating business process design as it relates to managing identities and access privileges Experience in the Industry acting as a BAU Support Engineer for a PAM (CyberArk) solution Key skills, behaviours: Flexible approach and ability to work co-operatively within a newly created team environment Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free/with minimal non-functional defects. Experience in operationally supporting large, complex technical environment. Methodical and structured in their approach to tasks. Capability to organise and prioritise tasks Strong interpersonal skills to establish/maintain relationships and interact with team members Strong organisation and time management skills Strong analytical and problem solving skills
29/04/2024
Project-based
Duration - 3 months Location - Hybrid with 2 days a week in London Day Rate - £350-£400 per day Inside IR35 iO Associates have partnered with a services provider consultancy on the search for a PAM Consultant to join them on a initial of a 3 months contract basis. The role will be responsible, as part of the CC CyberArk delivery team deploying the CyberArk core PAS solution into a public sector client. Role will involve Cyber core PAS installation, config, testing and account onboarding across Windows and RHEL target applications and Servers, providing technical expertise related to the CyberArk core PAS suite of products within on premise, AWS and Azure environments. Essential Responsibilities and Requirements: Proven "Hands on" experience and technical abilities associated with BAU support activities for CyberArk's Privileged Identity and Privileged Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR) Proven experience in extending existing CyberArk technologies/practices (EPV) and providing recommendations to optimise or enhance BAU services offerings. Good knowledge and expertise in PAM processes, procedures and onboarding of accounts into a PAM (ideally CyberArk) solution Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux and applications/Middleware technologies/platforms Familiarity with Active Directory structures and Identity Management policies and processes Familiarity with PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience facilitating business process design as it relates to managing identities and access privileges Experience in the Industry acting as a BAU Support Engineer for a PAM (CyberArk) solution Key skills, behaviours: Flexible approach and ability to work co-operatively within a newly created team environment Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free/with minimal non-functional defects. Experience in operationally supporting large, complex technical environment. Methodical and structured in their approach to tasks. Capability to organise and prioritise tasks Strong interpersonal skills to establish/maintain relationships and interact with team members Strong organisation and time management skills Strong analytical and problem solving skills
IT Infrastructure Engineer (LAN/WAN/Vmware) PLEASE NOTE: This will be an initial 12 month Fixed Term Contract The role will be responsible for the day-to-day management of all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers, Storage and unified communications. You will ensure all devices are configured and operating in line with industry best practices and IT policies. You will also assist with managing any Infrastructure and Security Projects end to end, this will involve all aspects, planning, communication, implementation and reporting. Required Skills/Experience: In depth working knowledge of a diverse array of Infrastructure Technologies that includes. - Infrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy. - Dell and HP server hardware, include VxRail Systems, FlexPod and ProLiant Servers. - LAN and WAN technologies and protocols. - Cisco and Juniper LAN/WLAN components including management platforms. - Microsoft cloud hosted services and applications including M365, Azure, Entra ID, Teams Telephony. Desired Skills/Experience: - NetApp storage systems. - SolarWinds monitoring. - PowerShell and automation Scripting. - VMware vSphere, ESXi/vSAN/vCenter. IT Infrastructure Engineer (LAN/WAN/Vmware) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
29/04/2024
IT Infrastructure Engineer (LAN/WAN/Vmware) PLEASE NOTE: This will be an initial 12 month Fixed Term Contract The role will be responsible for the day-to-day management of all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers, Storage and unified communications. You will ensure all devices are configured and operating in line with industry best practices and IT policies. You will also assist with managing any Infrastructure and Security Projects end to end, this will involve all aspects, planning, communication, implementation and reporting. Required Skills/Experience: In depth working knowledge of a diverse array of Infrastructure Technologies that includes. - Infrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy. - Dell and HP server hardware, include VxRail Systems, FlexPod and ProLiant Servers. - LAN and WAN technologies and protocols. - Cisco and Juniper LAN/WLAN components including management platforms. - Microsoft cloud hosted services and applications including M365, Azure, Entra ID, Teams Telephony. Desired Skills/Experience: - NetApp storage systems. - SolarWinds monitoring. - PowerShell and automation Scripting. - VMware vSphere, ESXi/vSAN/vCenter. IT Infrastructure Engineer (LAN/WAN/Vmware) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k My client - within Professional services - are seeking an IT Support Engineer to join their team. This is a new role where you will be supporting and installing client's infrastructure, network and working on new Infrastructure projects. Duties include: Resolving technical issues passed from service desk Attend client sites to support and install new infrastructure Windows server support Supporting VMware/Hyper V Supporting Azure Administration of key IT functions, including but not limited to, AD, GPO's, DHCP, DNS and AV. Being a key member of the team in the planning and execution of IT projects. Firewall administration and overall client network security with the Network Security Specialists. Providing network support - installing and configuring Switches, Routers etc Being the point of escalation for user support requests delivered via our service desk ticketing. Documenting processes and procedures and helping to review and enhance existing documentation. Deploying patches on hardware/software/networks/environments as well as supporting the architecture and integration of technical solutions. Looking for candidates with similar experience with the following: Proven 2nd and 3rd line infrastructure support Windows 10, macOS and Office 365 suite support exp Microsoft Azure exp Microsoft Office 365 platforms (SharePoint, Exchange, AAD). Microsoft Hyper V and or VMware - ideally Windows Server 2008 R2, 2012 R2, 2016, 2019. VPN technologies. Network components, network operating systems and computer hardware components. Network troubleshooting- Basic and/or advanced connectivity testing and Firewall knowledge. Hands on knowledge of the procedures used in the installation, modification maintenance and repair of IT hardware and software. Domain controllers, Active Directory Management, DHCP, DNS, Replication. WDS and other deployment tools. Microsoft Intune or other MDM tools. SIP/IP phone systems. Performing daily system checks, Servers, backups, and Firewall monitoring. Demonstrable documentation skills (reports, policies, procedures, workflows). Ideally ITIL Certified CCNA - Ideally The company offer excellent benefits, training and career progression IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k
29/04/2024
Full time
IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k My client - within Professional services - are seeking an IT Support Engineer to join their team. This is a new role where you will be supporting and installing client's infrastructure, network and working on new Infrastructure projects. Duties include: Resolving technical issues passed from service desk Attend client sites to support and install new infrastructure Windows server support Supporting VMware/Hyper V Supporting Azure Administration of key IT functions, including but not limited to, AD, GPO's, DHCP, DNS and AV. Being a key member of the team in the planning and execution of IT projects. Firewall administration and overall client network security with the Network Security Specialists. Providing network support - installing and configuring Switches, Routers etc Being the point of escalation for user support requests delivered via our service desk ticketing. Documenting processes and procedures and helping to review and enhance existing documentation. Deploying patches on hardware/software/networks/environments as well as supporting the architecture and integration of technical solutions. Looking for candidates with similar experience with the following: Proven 2nd and 3rd line infrastructure support Windows 10, macOS and Office 365 suite support exp Microsoft Azure exp Microsoft Office 365 platforms (SharePoint, Exchange, AAD). Microsoft Hyper V and or VMware - ideally Windows Server 2008 R2, 2012 R2, 2016, 2019. VPN technologies. Network components, network operating systems and computer hardware components. Network troubleshooting- Basic and/or advanced connectivity testing and Firewall knowledge. Hands on knowledge of the procedures used in the installation, modification maintenance and repair of IT hardware and software. Domain controllers, Active Directory Management, DHCP, DNS, Replication. WDS and other deployment tools. Microsoft Intune or other MDM tools. SIP/IP phone systems. Performing daily system checks, Servers, backups, and Firewall monitoring. Demonstrable documentation skills (reports, policies, procedures, workflows). Ideally ITIL Certified CCNA - Ideally The company offer excellent benefits, training and career progression IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k
We are currently looking on behalf of one of our important clients for a Modern Workplace Engineer (German Speaking). The role is permanent position based in Aargau Canton. Your role: Partake in a transformation project for the redevelopment of an ICT landscape & hold joint responsible for ensuring a professional ICT environment for internal customers. Develop modern & cloud workplace in cooperation with other departments, taking into account future trends & technologies. Automate & standardize operations. Create the necessary documentation & carry out project approvals. Locate, isolate & Remedy complex faults & provide 1st & 2nd level support. Collaborate with various stakeholders from business & corporate ICT. Your Skills: At least 3 years of professional experience in the fields of Modern Workplace & Client Engineering. Strong experience & expertise in Microsoft 365 & Azure Active Directory. Skilled & experienced in Application Packaging, Software Distribution & Mobile Device Management (MDM). Your Profile: Completed IT Education/University Degree in the areas of Systems Engineering/Platform Development (or similar). Strong communication skills, driven, committed, analytical, reliable, precise, highly responsible & team, customer & service-oriented. Fluent in German & English to at least C1 level (spoken & written) are mandatory requirements (please do not apply otherwise), Swiss-German language skills are considered a plus.
26/04/2024
Full time
We are currently looking on behalf of one of our important clients for a Modern Workplace Engineer (German Speaking). The role is permanent position based in Aargau Canton. Your role: Partake in a transformation project for the redevelopment of an ICT landscape & hold joint responsible for ensuring a professional ICT environment for internal customers. Develop modern & cloud workplace in cooperation with other departments, taking into account future trends & technologies. Automate & standardize operations. Create the necessary documentation & carry out project approvals. Locate, isolate & Remedy complex faults & provide 1st & 2nd level support. Collaborate with various stakeholders from business & corporate ICT. Your Skills: At least 3 years of professional experience in the fields of Modern Workplace & Client Engineering. Strong experience & expertise in Microsoft 365 & Azure Active Directory. Skilled & experienced in Application Packaging, Software Distribution & Mobile Device Management (MDM). Your Profile: Completed IT Education/University Degree in the areas of Systems Engineering/Platform Development (or similar). Strong communication skills, driven, committed, analytical, reliable, precise, highly responsible & team, customer & service-oriented. Fluent in German & English to at least C1 level (spoken & written) are mandatory requirements (please do not apply otherwise), Swiss-German language skills are considered a plus.
Role: Sailpoint SME Location: London Duration: 6 months Key essential skills: 5+ years of experience in Identity and Access Management 4+ years of SailPoint IIQ experience Experience in SailPoint Identity IQ platform version upgrades (ideally v8 to v8.3/8.4) and migrations Expertise working with SailPoint Identity IQ platform - Access Lifecycle Management, Certifications, Role Management VS Code, SQL Management Studio, Jira, Git. Programming languages: Java, Python, SQL Server 2022. Databases: MSSQL, Oracle. Cloud Technology: Azure QA duties: usability, performance & automated testing, test scripts, cases and plans. Expertise in onboarding applications with various connectors like Active Directory, JDBC, SCIM 2.0, Azure Active Directory Expertise developing APIs (SCIM, REST) leveraging Java based development Experience of Privileged Access Management concepts and use cases. Desirable skills: Experience with SSO & MFA products like PingFederate, OKTA, ForgeRock, CyberArk, Delinea is a plus Excellent verbal and written communication skills Degree qualified in Computer Science or a related field CISSP, or other industry recognized security certification(s) are preferred. Overview: We are seeking an experienced professional to join our team as an additional resource for our SailPoint upgrade project. The ideal candidate will have a strong background in Identity and Access Management (IAM), with significant experience specifically in SailPoint Identity IQ (IIQ) platform upgrades and migrations. Role & Responsibilities: Lead and support SailPoint Identity IQ platform version upgrades, particularly from v8 to v8.3/8.4, ensuring smooth transitions and minimal disruptions to operations. Utilize expertise in SailPoint Identity IQ platform to manage Access Lifecycle, Certifications, and Role Management processes effectively. Onboard applications using various connectors including but not limited to Active Directory, JDBC, SCIM 2.0, and Azure Active Directory. Develop APIs leveraging Java-based development, particularly SCIM and REST APIs. Demonstrate understanding and experience with Privileged Access Management (PAM) concepts and use cases. Collaborate with the team to ensure compatibility and integration of IAM solutions with other systems and platforms. Stay updated with industry best practices and emerging technologies related to IAM and SailPoin Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients needs change.
26/04/2024
Project-based
Role: Sailpoint SME Location: London Duration: 6 months Key essential skills: 5+ years of experience in Identity and Access Management 4+ years of SailPoint IIQ experience Experience in SailPoint Identity IQ platform version upgrades (ideally v8 to v8.3/8.4) and migrations Expertise working with SailPoint Identity IQ platform - Access Lifecycle Management, Certifications, Role Management VS Code, SQL Management Studio, Jira, Git. Programming languages: Java, Python, SQL Server 2022. Databases: MSSQL, Oracle. Cloud Technology: Azure QA duties: usability, performance & automated testing, test scripts, cases and plans. Expertise in onboarding applications with various connectors like Active Directory, JDBC, SCIM 2.0, Azure Active Directory Expertise developing APIs (SCIM, REST) leveraging Java based development Experience of Privileged Access Management concepts and use cases. Desirable skills: Experience with SSO & MFA products like PingFederate, OKTA, ForgeRock, CyberArk, Delinea is a plus Excellent verbal and written communication skills Degree qualified in Computer Science or a related field CISSP, or other industry recognized security certification(s) are preferred. Overview: We are seeking an experienced professional to join our team as an additional resource for our SailPoint upgrade project. The ideal candidate will have a strong background in Identity and Access Management (IAM), with significant experience specifically in SailPoint Identity IQ (IIQ) platform upgrades and migrations. Role & Responsibilities: Lead and support SailPoint Identity IQ platform version upgrades, particularly from v8 to v8.3/8.4, ensuring smooth transitions and minimal disruptions to operations. Utilize expertise in SailPoint Identity IQ platform to manage Access Lifecycle, Certifications, and Role Management processes effectively. Onboard applications using various connectors including but not limited to Active Directory, JDBC, SCIM 2.0, and Azure Active Directory. Develop APIs leveraging Java-based development, particularly SCIM and REST APIs. Demonstrate understanding and experience with Privileged Access Management (PAM) concepts and use cases. Collaborate with the team to ensure compatibility and integration of IAM solutions with other systems and platforms. Stay updated with industry best practices and emerging technologies related to IAM and SailPoin Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients needs change.
Internal Communications & Engagement Manager - Digital York - hybrid working 12 month FTC I'm partnered with a leading infrastructure company in their journey to recruit an experienced Communications & Engagement Manager for 12 months. The successful candidate will have a pivotal role in managing communication plans and related tasks regarding their ground breaking digital roadmap. Reporting to the Programme Director, you will be responsible for developing and executing comprehensive communication plans and materials tailored to engage various stakeholders and ensure alignment with the programme's objectives. This role will require a strategic mindset, exceptional communication skills, and the ability to thrive in a fast-paced environment. This role is pivotal in highlighting the programme of work the current digital team are engaging in, and esuring the wider business is on board U& engaged. Qualifications and Experience Degree in Communications, Public Relations, Marketing, or a related field. Ability to put tiogether a solid comms plan for internal relations Experience working on an IT transformation such as an ERP implementation would be advantageous Strong understanding of change management principles and experience in supporting large-scale transformation initiatives Excellent written and verbal communication skills, with the ability to craft clear, concise, and persuasive messages for diverse audiences. Demonstrated experience in stakeholder engagement, relationship building, and conflict resolution. Proficiency in leveraging various communication channels, including digital platforms, social media, and traditional media outlets. Strategic thinker with the ability to translate complex technical concepts into easily understandable language. The role is hybrid and will require you in the office 2/3 days a week and can offer excellent benefits around hugely discounted travel opportunities, generous pension schemes and excellent work life balance. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Internal Communications & Engagement Manager - Digital York - hybrid working 12 month FTC I'm partnered with a leading infrastructure company in their journey to recruit an experienced Communications & Engagement Manager for 12 months. The successful candidate will have a pivotal role in managing communication plans and related tasks regarding their ground breaking digital roadmap. Reporting to the Programme Director, you will be responsible for developing and executing comprehensive communication plans and materials tailored to engage various stakeholders and ensure alignment with the programme's objectives. This role will require a strategic mindset, exceptional communication skills, and the ability to thrive in a fast-paced environment. This role is pivotal in highlighting the programme of work the current digital team are engaging in, and esuring the wider business is on board U& engaged. Qualifications and Experience Degree in Communications, Public Relations, Marketing, or a related field. Ability to put tiogether a solid comms plan for internal relations Experience working on an IT transformation such as an ERP implementation would be advantageous Strong understanding of change management principles and experience in supporting large-scale transformation initiatives Excellent written and verbal communication skills, with the ability to craft clear, concise, and persuasive messages for diverse audiences. Demonstrated experience in stakeholder engagement, relationship building, and conflict resolution. Proficiency in leveraging various communication channels, including digital platforms, social media, and traditional media outlets. Strategic thinker with the ability to translate complex technical concepts into easily understandable language. The role is hybrid and will require you in the office 2/3 days a week and can offer excellent benefits around hugely discounted travel opportunities, generous pension schemes and excellent work life balance. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
25/04/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
*Role is onsite 5 days per week, we are unable to sponsor for this contract role* Prestigious Enterprise Company is currently seeking a Desktop SCCM Technician. Candidate will be responsible for the support, and on-going operation of the desktop and virtual desktop (SCCM) platforms. The position serves to drive change in technology and process to bring functionality, supportability, and security to the desktop infrastructure. Responsibilities: Provides support to staff. Documents common troubleshooting steps for first and second-level support teams. Performs routine and preventative system maintenance and implements changes to address production issues. Regularly participates in monthly off-hours maintenance windows. Qualifications: Bachelor's degree preferred. 3+ years of direct experience engineering desktop solutions in a large, global professional services firm. Additional experience supporting and administering desktop technologies including system patching, encryption, SCCM is preferred. Excellent written and verbal communication skills. Ability to clearly convey information to a broad audience. Technologies: Microsoft Systems Center Configuration Manager (SCCM), including: OS build deployments and task sequences. Microsoft Windows desktop management Basic Active Directory and Group Policy administration. Basic Windows OS security. Citrix virtual application and virtual desktop administration.
24/04/2024
Project-based
*Role is onsite 5 days per week, we are unable to sponsor for this contract role* Prestigious Enterprise Company is currently seeking a Desktop SCCM Technician. Candidate will be responsible for the support, and on-going operation of the desktop and virtual desktop (SCCM) platforms. The position serves to drive change in technology and process to bring functionality, supportability, and security to the desktop infrastructure. Responsibilities: Provides support to staff. Documents common troubleshooting steps for first and second-level support teams. Performs routine and preventative system maintenance and implements changes to address production issues. Regularly participates in monthly off-hours maintenance windows. Qualifications: Bachelor's degree preferred. 3+ years of direct experience engineering desktop solutions in a large, global professional services firm. Additional experience supporting and administering desktop technologies including system patching, encryption, SCCM is preferred. Excellent written and verbal communication skills. Ability to clearly convey information to a broad audience. Technologies: Microsoft Systems Center Configuration Manager (SCCM), including: OS build deployments and task sequences. Microsoft Windows desktop management Basic Active Directory and Group Policy administration. Basic Windows OS security. Citrix virtual application and virtual desktop administration.
Hays are looking for a Head of Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your Mission Discovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools. Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Hays are looking for a Head of Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your Mission Discovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools. Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Excellent contract opportunity for a German speaking Senior Platform Engineer - NetIQ Identity Management and Governance Hybrid: Office is based in Vienna. Onsite required when the business requires. Asap start, 7 month contract The Role: Support in day-to-day IAM business (IT service desk) Extended integration of the tool into our existing system landscape Support for the migration of our existing governance tool to Net IQ IGA Customization of identity governance for our international group environment Configuring and adapting authorization workflows Configuring and adapting authorization guidelines Debugging and troubleshooting Carrying out system configurations, maintenance, and upgrades (If necessary, also outside business hours) Comprehensive collaboration with the team in Cologne (remote) Required skills and qualifications: Advanced knowledge of OpenText NetIQ Identity Manager, NetIQ Identity Governance Advanced knowledge of eDirectory management and advanced LDAP queries Advanced knowledge of authentication technologies - OSP, OAuth, Kerberos, SAML, etc. + 5 years of professional experience in the system administration of an IAM and IGA tools Knowledge of XML, Linux, Docker, PODMAN, JSON, JavaScript, Shell Scripting Experience with ticketing and collaboration tools such as JIRA and Confluence Fluent in English Additional language skills in German are an advantage Please get in touch for further details.
24/04/2024
Project-based
Excellent contract opportunity for a German speaking Senior Platform Engineer - NetIQ Identity Management and Governance Hybrid: Office is based in Vienna. Onsite required when the business requires. Asap start, 7 month contract The Role: Support in day-to-day IAM business (IT service desk) Extended integration of the tool into our existing system landscape Support for the migration of our existing governance tool to Net IQ IGA Customization of identity governance for our international group environment Configuring and adapting authorization workflows Configuring and adapting authorization guidelines Debugging and troubleshooting Carrying out system configurations, maintenance, and upgrades (If necessary, also outside business hours) Comprehensive collaboration with the team in Cologne (remote) Required skills and qualifications: Advanced knowledge of OpenText NetIQ Identity Manager, NetIQ Identity Governance Advanced knowledge of eDirectory management and advanced LDAP queries Advanced knowledge of authentication technologies - OSP, OAuth, Kerberos, SAML, etc. + 5 years of professional experience in the system administration of an IAM and IGA tools Knowledge of XML, Linux, Docker, PODMAN, JSON, JavaScript, Shell Scripting Experience with ticketing and collaboration tools such as JIRA and Confluence Fluent in English Additional language skills in German are an advantage Please get in touch for further details.
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
23/04/2024
Full time
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Request Technology - Craig Johnson
Salt Lake City, Utah
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
22/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Request Technology - Craig Johnson
Boston, Massachusetts
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
22/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
22/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
22/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development