Endur Product Manager (ETRM/CTRM) Location: UK or Switzerland (with up to 50% travel required to Switzerland) Position Type: Contract Rate: Negotiable About the Organization: A leading global consultancy specializing in trade life cycle management solutions for clients across a variety of industries including energy, commodities, shipping, treasury, central banking, capital markets, and asset/investment management. Job Description: Deliver expert professional services to high-profile clients, leveraging your deep knowledge of energy trading and risk management (ETRM) systems. Apply your strong analytical and problem-solving skills to develop and implement high-quality, tailored solutions for clients. Take full ownership of the end-to-end product life cycle, from ideation and strategy development to launch and ongoing optimization. Define and articulate a clear product vision and roadmap, effectively communicating your strategy to key stakeholders. Act as the primary subject matter expert for any changes or enhancements related to the ETRM/Trade Management System. Manage and control data associated with change requests to ensure the smooth and efficient operation of the system. Actively participate in planning meetings, effectively manage stakeholder expectations, and maintain control of the product roadmap. Drive the continuous delivery of enhancements and fixes to the business, collaborating closely with internal stakeholders. Embrace agile methodologies to foster a culture of flexibility, adaptability, and iterative improvement. Skills and Qualifications: Minimum of 8 years of professional experience, including at least 3 years supporting business applications within a financial institution. Demonstrable experience working with ETRM systems, with a strong understanding of the full trade life cycle. Proven ability to understand and apply knowledge of complex system business processes. Experience working with trade management systems in asset management or treasury environments would be a distinct advantage. Deep understanding of the software development life cycle, from initial concept through to deployment and maintenance. Solid grasp of agile methodologies, with a track record of successfully applying agile principles in practice. Excellent communication skills, both verbal and written, with a strong focus on delivering clear, concise, and accurate information. Fluency in English to a business level is essential. Ability to self-manage, work autonomously, and effectively prioritize tasks under pressure. A degree in a numerate discipline (eg, software engineering, mathematics) or equivalent professional experience is required. If this role is for you can also reach out to me directly on: Name: Mihad Ahmed Email: (see below)
14/05/2024
Project-based
Endur Product Manager (ETRM/CTRM) Location: UK or Switzerland (with up to 50% travel required to Switzerland) Position Type: Contract Rate: Negotiable About the Organization: A leading global consultancy specializing in trade life cycle management solutions for clients across a variety of industries including energy, commodities, shipping, treasury, central banking, capital markets, and asset/investment management. Job Description: Deliver expert professional services to high-profile clients, leveraging your deep knowledge of energy trading and risk management (ETRM) systems. Apply your strong analytical and problem-solving skills to develop and implement high-quality, tailored solutions for clients. Take full ownership of the end-to-end product life cycle, from ideation and strategy development to launch and ongoing optimization. Define and articulate a clear product vision and roadmap, effectively communicating your strategy to key stakeholders. Act as the primary subject matter expert for any changes or enhancements related to the ETRM/Trade Management System. Manage and control data associated with change requests to ensure the smooth and efficient operation of the system. Actively participate in planning meetings, effectively manage stakeholder expectations, and maintain control of the product roadmap. Drive the continuous delivery of enhancements and fixes to the business, collaborating closely with internal stakeholders. Embrace agile methodologies to foster a culture of flexibility, adaptability, and iterative improvement. Skills and Qualifications: Minimum of 8 years of professional experience, including at least 3 years supporting business applications within a financial institution. Demonstrable experience working with ETRM systems, with a strong understanding of the full trade life cycle. Proven ability to understand and apply knowledge of complex system business processes. Experience working with trade management systems in asset management or treasury environments would be a distinct advantage. Deep understanding of the software development life cycle, from initial concept through to deployment and maintenance. Solid grasp of agile methodologies, with a track record of successfully applying agile principles in practice. Excellent communication skills, both verbal and written, with a strong focus on delivering clear, concise, and accurate information. Fluency in English to a business level is essential. Ability to self-manage, work autonomously, and effectively prioritize tasks under pressure. A degree in a numerate discipline (eg, software engineering, mathematics) or equivalent professional experience is required. If this role is for you can also reach out to me directly on: Name: Mihad Ahmed Email: (see below)
Principal Electrical Engineer - Water Industry Location- Multiple locations Salary- Upto £70,000 Stantec, renowned as a leader in the water industry, is on a continuous journey of innovation and excellence. IO is seeking a talented Principal/Senior Electrical Engineer to join our esteemed Water Business team based in the client's vibrant offices. This is a prime opportunity to contribute to their Legacy of pioneering solutions that meet the dynamic demands of the UK water industry. Key Responsibilities: Lead EICA design services for a diverse range of projects within the water sector. Engage in the entire project life cycle, from concept development to detailed design and implementation. Conduct feasibility studies, site surveys, and investigations to inform design decisions. Collaborate closely with project stakeholders, including clients, project managers, technical leaders, and supply chain partners. Assess existing electrical and ICA infrastructure, contributing to the development and delivery of innovative EICA designs. Mentor and support junior team members, fostering a culture of continuous learning and development. About You : Be Chartered or Incorporated with the IET, with substantial experience in EICA design, preferably within the water industry. Demonstrate proficiency in writing technical specifications, control philosophies, and reports. Possess strong communication skills, capable of delivering technical presentations and contributing effectively to collaborative design discussions. Embrace our values of client focus, community-centered design, collaboration, and service excellence. Benefits : Comprehensive benefits package, including private medical insurance, group income protection, and life assurance. Flexible working arrangements to support work-life balance. Inclusive culture that celebrates diversity and prioritizes ethical conduct. Commitment to environmental sustainability and achieving ambitious environmental goals. Please send the updated copy of your CV for more details.
13/05/2024
Full time
Principal Electrical Engineer - Water Industry Location- Multiple locations Salary- Upto £70,000 Stantec, renowned as a leader in the water industry, is on a continuous journey of innovation and excellence. IO is seeking a talented Principal/Senior Electrical Engineer to join our esteemed Water Business team based in the client's vibrant offices. This is a prime opportunity to contribute to their Legacy of pioneering solutions that meet the dynamic demands of the UK water industry. Key Responsibilities: Lead EICA design services for a diverse range of projects within the water sector. Engage in the entire project life cycle, from concept development to detailed design and implementation. Conduct feasibility studies, site surveys, and investigations to inform design decisions. Collaborate closely with project stakeholders, including clients, project managers, technical leaders, and supply chain partners. Assess existing electrical and ICA infrastructure, contributing to the development and delivery of innovative EICA designs. Mentor and support junior team members, fostering a culture of continuous learning and development. About You : Be Chartered or Incorporated with the IET, with substantial experience in EICA design, preferably within the water industry. Demonstrate proficiency in writing technical specifications, control philosophies, and reports. Possess strong communication skills, capable of delivering technical presentations and contributing effectively to collaborative design discussions. Embrace our values of client focus, community-centered design, collaboration, and service excellence. Benefits : Comprehensive benefits package, including private medical insurance, group income protection, and life assurance. Flexible working arrangements to support work-life balance. Inclusive culture that celebrates diversity and prioritizes ethical conduct. Commitment to environmental sustainability and achieving ambitious environmental goals. Please send the updated copy of your CV for more details.
Manufacturing Sales, Business Development Switzerland, German speaker big OTE! Permanent Switzerland/flexible on location German speaking Consulting - Technology - Manufacturing. We are looking for people who will accompany our customers on their way into the digital future and actively support them in the challenges ahead. To be successful here, you need industry Manufacturing knowledge across the entire value chain from sales, development, production to assembly and service, as well as the necessary IT know-how, and the willingness to go the extra mile to achieve excellent performance together with the customer achieve Your area of responsibility includes: -You work in various roles on projects and develop excellent solutions for complex tasks together with our customers. -As a business consultant, you are in close contact with our customers and actively develop our customer base, discuss questions and derive tasks and projects from them with which we can support our customers. -Where necessary, you will provide technical support to our sales department in the various sales phases, from preparing an offer to concluding a contract. -Control and coordination of partners and service providers. -Development of new solution offerings depending on industry developments. -Developing customer campaigns with the support of our marketing department. Ideal experience -You have a completed degree in computer science, business informatics or a technical engineering course. -You have at least 8 years of professional experience in an industrial Manufacturing environment. -You have already worked as a project manager, business analyst, requirements engineer or in test management and are certified. -You are passionate about topics such as lean processes, variant management, digital production, IoT, predictive maintenance, etc., have the necessary expertise and are hungry for the latest trends in the industry. -You present complex ideas and solutions in an understandable and effective way. -You have no problems networking and cooperating with stakeholders across all hierarchy levels. -We require fluent German and good English skills. -Willingness to travel within Switzerland. If you are interested please apply with your most up to date CV Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
13/05/2024
Full time
Manufacturing Sales, Business Development Switzerland, German speaker big OTE! Permanent Switzerland/flexible on location German speaking Consulting - Technology - Manufacturing. We are looking for people who will accompany our customers on their way into the digital future and actively support them in the challenges ahead. To be successful here, you need industry Manufacturing knowledge across the entire value chain from sales, development, production to assembly and service, as well as the necessary IT know-how, and the willingness to go the extra mile to achieve excellent performance together with the customer achieve Your area of responsibility includes: -You work in various roles on projects and develop excellent solutions for complex tasks together with our customers. -As a business consultant, you are in close contact with our customers and actively develop our customer base, discuss questions and derive tasks and projects from them with which we can support our customers. -Where necessary, you will provide technical support to our sales department in the various sales phases, from preparing an offer to concluding a contract. -Control and coordination of partners and service providers. -Development of new solution offerings depending on industry developments. -Developing customer campaigns with the support of our marketing department. Ideal experience -You have a completed degree in computer science, business informatics or a technical engineering course. -You have at least 8 years of professional experience in an industrial Manufacturing environment. -You have already worked as a project manager, business analyst, requirements engineer or in test management and are certified. -You are passionate about topics such as lean processes, variant management, digital production, IoT, predictive maintenance, etc., have the necessary expertise and are hungry for the latest trends in the industry. -You present complex ideas and solutions in an understandable and effective way. -You have no problems networking and cooperating with stakeholders across all hierarchy levels. -We require fluent German and good English skills. -Willingness to travel within Switzerland. If you are interested please apply with your most up to date CV Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
Unix/Linux Engineer - SC/DV Eligible Location: Bristol, Bolton or Stevenage Type : Predominantly on-site Salary : £50,000 - £58,000 Clearance : SC/DV Eligible, active clearance preferred A primary technical partner of the MOD are looking to add to their infrastructure innovation team. This role will be working with an existing team, collaborating with teams on supporting supporting the mission of keeping UK Defence agile and safe. Your role will involve: Monitoring and technical support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating software and associated products in conjunction with application providers. Your transferable skills and experience: Knowledge of operating systems - RedHat 6. 7. 8. 9. Solaris Experience with HPC Platform Experience with Red Hat Satellite Experience with Virtualisation Platforms with specific products like VMware ESXi and MS Hyper-V Knowledge of Identity Manager Knowledge of SCOM Working experience with Anti-Virus within Linux OS Knowledge of Rancher, Kubernetes, Ansible Knowledge and experience of specific infrastructure support services Awareness of hardware technologies including IBM, HP and Dell plus blades Proficient system management skills Please note: It's still worth applying even if you do not meet all the requirements above. They are passionate about investing in you and your career and if you have the transferable skills/background in 3rd Line Support this could be the next opportunity for you. Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/travel/dental critical illness and more) Perks at work - employee discounts Employee assistance programme/virtual GP If you're interested in the above and would like to learn more, apply or reach out to (see below)
13/05/2024
Full time
Unix/Linux Engineer - SC/DV Eligible Location: Bristol, Bolton or Stevenage Type : Predominantly on-site Salary : £50,000 - £58,000 Clearance : SC/DV Eligible, active clearance preferred A primary technical partner of the MOD are looking to add to their infrastructure innovation team. This role will be working with an existing team, collaborating with teams on supporting supporting the mission of keeping UK Defence agile and safe. Your role will involve: Monitoring and technical support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating software and associated products in conjunction with application providers. Your transferable skills and experience: Knowledge of operating systems - RedHat 6. 7. 8. 9. Solaris Experience with HPC Platform Experience with Red Hat Satellite Experience with Virtualisation Platforms with specific products like VMware ESXi and MS Hyper-V Knowledge of Identity Manager Knowledge of SCOM Working experience with Anti-Virus within Linux OS Knowledge of Rancher, Kubernetes, Ansible Knowledge and experience of specific infrastructure support services Awareness of hardware technologies including IBM, HP and Dell plus blades Proficient system management skills Please note: It's still worth applying even if you do not meet all the requirements above. They are passionate about investing in you and your career and if you have the transferable skills/background in 3rd Line Support this could be the next opportunity for you. Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/travel/dental critical illness and more) Perks at work - employee discounts Employee assistance programme/virtual GP If you're interested in the above and would like to learn more, apply or reach out to (see below)
Sanderson Government & Defence
Stevenage, Hertfordshire
Unix/Linux Engineer - SC/DV Eligible Location: Stevenage, Bristol or Bolton Type : Predominantly on-site Salary : £50,000 - £58,000 Clearance : SC/DV Eligible, active clearance preferred A primary technical partner of the MOD are looking to add to their infrastructure innovation team. This role will be working with an existing team, collaborating with teams on supporting supporting the mission of keeping UK Defence agile and safe. The role: Monitor and provide technical support for client's infrastructure, including incident and request management. Administer Servers to ensure optimal performance and reliability. Plan and execute changes in accordance with client agreements and the ITIL change management process. Assess user requirements and develop technical specifications that are both cost-effective and align accurately with the clients' identified needs. Install and thoroughly test operating software and associated products in collaboration with application providers. Your transferable skills and experience: Operating Systems: Windows 2019, 2016, 2012, and 2008 Virtualization Platforms: VMware ESXi and MS Hyper-V Active Directory and Identity Manager expertise SCOM (System Center Operations Manager) and SCCM (System Center Configuration Manager) knowledge Familiarity with McAfee antivirus software Experience in Software License Management Understanding of specific infrastructure support services Knowledge of algorithms and methodologies for system and network development, building, and configuration. If you're interested in the above and would like to learn more, apply or reach out to (see below)
13/05/2024
Full time
Unix/Linux Engineer - SC/DV Eligible Location: Stevenage, Bristol or Bolton Type : Predominantly on-site Salary : £50,000 - £58,000 Clearance : SC/DV Eligible, active clearance preferred A primary technical partner of the MOD are looking to add to their infrastructure innovation team. This role will be working with an existing team, collaborating with teams on supporting supporting the mission of keeping UK Defence agile and safe. The role: Monitor and provide technical support for client's infrastructure, including incident and request management. Administer Servers to ensure optimal performance and reliability. Plan and execute changes in accordance with client agreements and the ITIL change management process. Assess user requirements and develop technical specifications that are both cost-effective and align accurately with the clients' identified needs. Install and thoroughly test operating software and associated products in collaboration with application providers. Your transferable skills and experience: Operating Systems: Windows 2019, 2016, 2012, and 2008 Virtualization Platforms: VMware ESXi and MS Hyper-V Active Directory and Identity Manager expertise SCOM (System Center Operations Manager) and SCCM (System Center Configuration Manager) knowledge Familiarity with McAfee antivirus software Experience in Software License Management Understanding of specific infrastructure support services Knowledge of algorithms and methodologies for system and network development, building, and configuration. If you're interested in the above and would like to learn more, apply or reach out to (see below)
INVENTORY CORDINATOR (LOGISTICS) - FTC CONTRACT - READING - HYBRID Inventory Co-ordinator- Logistics FTC - 12 Months Reading - Hybrid-working The Inventory Co-ordinator works within MBNL's logistics function, which is responsible for the: Forecast management and procurement of equipment; Management of inventory; Deployment of equipment to sites within the agreed timescales; Management of returned equipment and the subsequent management of the quarantine, repair, and disposal of these assets. The team are also responsible for the accuracy of the data relevant to these activities in the company ERP and associated tools. As a critical element of an effective supply chain, the Inventory Co-ordinator will be responsible for the management of inventory, maintaining the accuracy of inventory records, and ensuring effective timely decisions are made to maintain appropriate stock levels. This is a hybrid role with 2 days per week working from our offices in Reading or supplier sites. What you will do: Be responsible for all MBNL inventories, including stock held by our 3PL partner, Stock in Field and stock held at suppliers. Identify and implement improvement activities to reduce inventory levels. Create and present both operational and financial inventory data. Work closely with the PC/SWCs to maintain stock levels, including stock in field with local facilities and ensure compliance to SLA's. Ensure supplier & PC/SWC audits are conducted in line with the MBNL policy and that the PC/SWCs are adhering to processes in place and working with SWC's to support where necessary. Track, report, and resolve any inventory alignment issues between the 3PL and MBNL ERP system. As required support the management of stock held in quarantine ensuring appropriate actions are taken. Support the Logistics Manager with identifying inventory risk and the preparation of the stock provision data. What we are looking for: Experienced in Inventory Management techniques within telecoms or similar industry. Ability to investigate and identify corrective actions. Understanding of the financial impacts of inventory and inventory movements. Knowledge of continuous improvement techniques and experience of implementing improvement activity. Nice to have: APICS CPIM or equivalent qualification Experience of IFS (ERP tool) Lean/Six Sigma qualification Experience of working in Telecoms industry Membership of the CILT MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Please apply via this ad in the first instance or send a CV with covering note or contact me (see below) Project People is acting as an Employment Business in relation to this vacancy.
13/05/2024
INVENTORY CORDINATOR (LOGISTICS) - FTC CONTRACT - READING - HYBRID Inventory Co-ordinator- Logistics FTC - 12 Months Reading - Hybrid-working The Inventory Co-ordinator works within MBNL's logistics function, which is responsible for the: Forecast management and procurement of equipment; Management of inventory; Deployment of equipment to sites within the agreed timescales; Management of returned equipment and the subsequent management of the quarantine, repair, and disposal of these assets. The team are also responsible for the accuracy of the data relevant to these activities in the company ERP and associated tools. As a critical element of an effective supply chain, the Inventory Co-ordinator will be responsible for the management of inventory, maintaining the accuracy of inventory records, and ensuring effective timely decisions are made to maintain appropriate stock levels. This is a hybrid role with 2 days per week working from our offices in Reading or supplier sites. What you will do: Be responsible for all MBNL inventories, including stock held by our 3PL partner, Stock in Field and stock held at suppliers. Identify and implement improvement activities to reduce inventory levels. Create and present both operational and financial inventory data. Work closely with the PC/SWCs to maintain stock levels, including stock in field with local facilities and ensure compliance to SLA's. Ensure supplier & PC/SWC audits are conducted in line with the MBNL policy and that the PC/SWCs are adhering to processes in place and working with SWC's to support where necessary. Track, report, and resolve any inventory alignment issues between the 3PL and MBNL ERP system. As required support the management of stock held in quarantine ensuring appropriate actions are taken. Support the Logistics Manager with identifying inventory risk and the preparation of the stock provision data. What we are looking for: Experienced in Inventory Management techniques within telecoms or similar industry. Ability to investigate and identify corrective actions. Understanding of the financial impacts of inventory and inventory movements. Knowledge of continuous improvement techniques and experience of implementing improvement activity. Nice to have: APICS CPIM or equivalent qualification Experience of IFS (ERP tool) Lean/Six Sigma qualification Experience of working in Telecoms industry Membership of the CILT MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Please apply via this ad in the first instance or send a CV with covering note or contact me (see below) Project People is acting as an Employment Business in relation to this vacancy.
Procurement Manager Permanent Theale Hybrid working Job Description: As the Procurement Manager for IT and Professional Services, you will take ownership of a range of sub-categories within our organization, focusing on IT services, Legal, Compliance, Business Intelligence, and HR services. You will be responsible for managing associated company spend and the relevant supplier base, developing commercial strategies to optimize value-for-money and minimize supplier-related risks. Key Responsibilities: * Lead the development and delivery of clear and compelling sub-category strategies aligned with the company's strategic objectives. * Plan and execute negotiations for both formal tenders and ad-hoc activities to ensure best value-for-money on targeted spend. * Manage sourcing activities and complex projects, facilitating cross-functional collaboration. * Lead supplier event days and other communication forums to improve performance and engagement with the supply base. * Ensure Suppliers have necessary capability and capacity to support business requirements, following corporate evaluation processes. * Maintain pragmatic and solution-oriented relationships with partners and stakeholders, balancing short-term and long-term objectives. * Adhere to required Savings Methodology and ensure financial implications of changed priorities are explicit and budgeted for. * Negotiate commercial contractual agreements with suppliers to secure service, quality, added value, and mitigate risks. Skills/Knowledge Required: * Hands-on category management and negotiating skills. * RFP/Sourcing Event management experience. * Strategic and collaborative thinker. * Procurement and supplier management experience in relevant backgrounds. Experience Required: * Experience delivering change and improvement across organizational boundaries. * Ability to design, develop, and manage Category sourcing strategies Recognized as an expert within the Procurement function. * Well-developed relationship management skills with an ability to operate at senior levels within supplier structures. Benefits: * Competitive salary and benefits package * Opportunities for career growth and development * Collaborative and dynamic work environment Project People is acting as an Employment Agency in relation to this vacancy.
10/05/2024
Full time
Procurement Manager Permanent Theale Hybrid working Job Description: As the Procurement Manager for IT and Professional Services, you will take ownership of a range of sub-categories within our organization, focusing on IT services, Legal, Compliance, Business Intelligence, and HR services. You will be responsible for managing associated company spend and the relevant supplier base, developing commercial strategies to optimize value-for-money and minimize supplier-related risks. Key Responsibilities: * Lead the development and delivery of clear and compelling sub-category strategies aligned with the company's strategic objectives. * Plan and execute negotiations for both formal tenders and ad-hoc activities to ensure best value-for-money on targeted spend. * Manage sourcing activities and complex projects, facilitating cross-functional collaboration. * Lead supplier event days and other communication forums to improve performance and engagement with the supply base. * Ensure Suppliers have necessary capability and capacity to support business requirements, following corporate evaluation processes. * Maintain pragmatic and solution-oriented relationships with partners and stakeholders, balancing short-term and long-term objectives. * Adhere to required Savings Methodology and ensure financial implications of changed priorities are explicit and budgeted for. * Negotiate commercial contractual agreements with suppliers to secure service, quality, added value, and mitigate risks. Skills/Knowledge Required: * Hands-on category management and negotiating skills. * RFP/Sourcing Event management experience. * Strategic and collaborative thinker. * Procurement and supplier management experience in relevant backgrounds. Experience Required: * Experience delivering change and improvement across organizational boundaries. * Ability to design, develop, and manage Category sourcing strategies Recognized as an expert within the Procurement function. * Well-developed relationship management skills with an ability to operate at senior levels within supplier structures. Benefits: * Competitive salary and benefits package * Opportunities for career growth and development * Collaborative and dynamic work environment Project People is acting as an Employment Agency in relation to this vacancy.
Harvey Nash have partnered exclusively with the University of Sheffield as they continue revolutionise their solutions and solidify its position as a leading Russell Group university. The university is looking for an Incident Manager to join the team. This is a business-critical role which will be a key component of the IT Service Management team and prove pivotal in achieving the wider business strategy. The university is renowned for giving its employees the best possible training with an outlined progression path. They have recently invested millions into their IT and team, focusing on areas such as Software, Cloud, Data, and Networking. We're looking for an Incident Manager who will lead the IT Incident process, with a strong understanding of Problem Management, Business Continuity, and Disaster Recovery. You will be tasked with coordinating activity across IT service management, maintaining the process and policies associated with incident management. This is an incredibly exciting role and a unique opportunity for someone to drive significant, enterprise-wide change. Experience of interest: Leading the Incident and Major Incident process across an organisation, embedding a culture of Continual Service Improvement Being accountable for the Incident process and policies, such as documenting major incidents, lessons learned, and identifying actions for future cases Engaging key stakeholders across Service Desk, IT Services, Information Security, and product management to coordinate activity, recommend improvements, and monitor service effectiveness Defining and owning performance metrics, delivering clear and relevant management across IT Services Strong understanding of ITIL processes such as Service Operations and Service Transition Strong interpersonal skills, understanding how other business areas function and promoting new ways of working to foster long-term health and maturity of service. What's in it for you? £37,099 - £45,585 | A massive 42 days holiday!| 21.6% Employer Pension Contribution | 2 days on-site | Career development and progression opportunities | + Plenty more fantastic benefits. Interested? Please get in contact with the recruiter directly using the channels below:
09/05/2024
Full time
Harvey Nash have partnered exclusively with the University of Sheffield as they continue revolutionise their solutions and solidify its position as a leading Russell Group university. The university is looking for an Incident Manager to join the team. This is a business-critical role which will be a key component of the IT Service Management team and prove pivotal in achieving the wider business strategy. The university is renowned for giving its employees the best possible training with an outlined progression path. They have recently invested millions into their IT and team, focusing on areas such as Software, Cloud, Data, and Networking. We're looking for an Incident Manager who will lead the IT Incident process, with a strong understanding of Problem Management, Business Continuity, and Disaster Recovery. You will be tasked with coordinating activity across IT service management, maintaining the process and policies associated with incident management. This is an incredibly exciting role and a unique opportunity for someone to drive significant, enterprise-wide change. Experience of interest: Leading the Incident and Major Incident process across an organisation, embedding a culture of Continual Service Improvement Being accountable for the Incident process and policies, such as documenting major incidents, lessons learned, and identifying actions for future cases Engaging key stakeholders across Service Desk, IT Services, Information Security, and product management to coordinate activity, recommend improvements, and monitor service effectiveness Defining and owning performance metrics, delivering clear and relevant management across IT Services Strong understanding of ITIL processes such as Service Operations and Service Transition Strong interpersonal skills, understanding how other business areas function and promoting new ways of working to foster long-term health and maturity of service. What's in it for you? £37,099 - £45,585 | A massive 42 days holiday!| 21.6% Employer Pension Contribution | 2 days on-site | Career development and progression opportunities | + Plenty more fantastic benefits. Interested? Please get in contact with the recruiter directly using the channels below:
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Channel Marketing Customer Lifecycle Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially What you'll do: As the Channel Marketing CLM, you will play a crucial role in driving the success of our channel marketing efforts with client's resellers and distributors in EMEA. Using your expertise in customer insights & journeys, product strategies, data and automation, you will oversee the development and maintenance of automated retention, migration and upsell journeys. This includes full journey development, data analysis, content creation, agency briefings, partner enablement, campaign automation, performance tracking and reporting. You will be responsible for managing the CLM journey based on clear data points that reveal opportunities for growth with our installed base and partners. In addition, you will track migration ratios, report on campaign performance, and highlight the contributions of our partners, geographies, and segments. You will also oversee the setup and management of channel campaign operations using a range of tools, and collaboration with agencies. What you need to succeed: With a customer centric approach and your ability to scope out and build customer journeys, creative campaigns, and performance optimization you will ensure that our digital marketplace journey is optimized for partner & customer experiences. In addition, you will successfully build, launch and manage creative renewal and nurture streams for both the Document Cloud and Creative cloud business. You will represent the CLM performance and planning in regular business and marketing updates keeping stakeholders informed and engaged, making you a vital contributor to the success of the B2B Marketing team. If you have a passion for driving results and a strong background in both creative campaign development, creative agency management, data, analytics, and hands on channel marketing experience, we want you to join us as our next Channel Marketing Customer Lifecycle manager! Job requirements: 3-5 years of mid to senior level experience in a similar role Strong analysis skills with a deep understanding of data Proficiency in customer journey mapping Proven track record in managing agencies and leading creative briefings Hands-on experience in channel marketing
09/05/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Channel Marketing Customer Lifecycle Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially What you'll do: As the Channel Marketing CLM, you will play a crucial role in driving the success of our channel marketing efforts with client's resellers and distributors in EMEA. Using your expertise in customer insights & journeys, product strategies, data and automation, you will oversee the development and maintenance of automated retention, migration and upsell journeys. This includes full journey development, data analysis, content creation, agency briefings, partner enablement, campaign automation, performance tracking and reporting. You will be responsible for managing the CLM journey based on clear data points that reveal opportunities for growth with our installed base and partners. In addition, you will track migration ratios, report on campaign performance, and highlight the contributions of our partners, geographies, and segments. You will also oversee the setup and management of channel campaign operations using a range of tools, and collaboration with agencies. What you need to succeed: With a customer centric approach and your ability to scope out and build customer journeys, creative campaigns, and performance optimization you will ensure that our digital marketplace journey is optimized for partner & customer experiences. In addition, you will successfully build, launch and manage creative renewal and nurture streams for both the Document Cloud and Creative cloud business. You will represent the CLM performance and planning in regular business and marketing updates keeping stakeholders informed and engaged, making you a vital contributor to the success of the B2B Marketing team. If you have a passion for driving results and a strong background in both creative campaign development, creative agency management, data, analytics, and hands on channel marketing experience, we want you to join us as our next Channel Marketing Customer Lifecycle manager! Job requirements: 3-5 years of mid to senior level experience in a similar role Strong analysis skills with a deep understanding of data Proficiency in customer journey mapping Proven track record in managing agencies and leading creative briefings Hands-on experience in channel marketing
Job purpose The technical development lead will guide the continuous development of Vits 's technology in a collaborative, effective and Agile manner leading a multidisciplinary technology team. High-quality software will be delivered using best-of-breed frameworks, such as Laravel, and components to support the requirements of a growing business. Key areas of responsibility collaborating openly and autonomously within a non-siloed, organic business structure leading, coaching and growing a technology team of developers, UI and UX designers to deliver effective software within an Agile environment working with product owners and project managers to establish formal requirements, produce technical specifications and deliver software to an agreed plan identifying appropriate software architecture, approaches, frameworks and components to implement the business requirements safe-guarding the stability, effectiveness and continuity of software development maintaining and managing technical debt, security and compliance of in-house software overseeing Vits 's hardware resources, in collaboration with the IT support partner The role requires experience of implementing software systems which leverage third-party APIs expertise in the traditional PHP stack (PHP/MySQL/HTML/CSS/JavaScript) in modern frameworks such as Laravel or Symphony implementing and working within service-oriented architectures and associated principles and standards, eg SOLID good understanding of test approaches (eg unit versus integration) a pragmatist who can achieve a balance between the creative approach of a developer and the needs of the business The person will be careful, organised and diligent - even meticulous - with a good dose of common sense demanding of high standards, and at ease with demanding people effective - but also efficient - in both the physical and digital realms modestly confident, good-humoured and trustworthy at home in the worlds of art, architecture, craft and design informal but 100% professional, while respecting traditional courtesy and good manners
08/05/2024
Full time
Job purpose The technical development lead will guide the continuous development of Vits 's technology in a collaborative, effective and Agile manner leading a multidisciplinary technology team. High-quality software will be delivered using best-of-breed frameworks, such as Laravel, and components to support the requirements of a growing business. Key areas of responsibility collaborating openly and autonomously within a non-siloed, organic business structure leading, coaching and growing a technology team of developers, UI and UX designers to deliver effective software within an Agile environment working with product owners and project managers to establish formal requirements, produce technical specifications and deliver software to an agreed plan identifying appropriate software architecture, approaches, frameworks and components to implement the business requirements safe-guarding the stability, effectiveness and continuity of software development maintaining and managing technical debt, security and compliance of in-house software overseeing Vits 's hardware resources, in collaboration with the IT support partner The role requires experience of implementing software systems which leverage third-party APIs expertise in the traditional PHP stack (PHP/MySQL/HTML/CSS/JavaScript) in modern frameworks such as Laravel or Symphony implementing and working within service-oriented architectures and associated principles and standards, eg SOLID good understanding of test approaches (eg unit versus integration) a pragmatist who can achieve a balance between the creative approach of a developer and the needs of the business The person will be careful, organised and diligent - even meticulous - with a good dose of common sense demanding of high standards, and at ease with demanding people effective - but also efficient - in both the physical and digital realms modestly confident, good-humoured and trustworthy at home in the worlds of art, architecture, craft and design informal but 100% professional, while respecting traditional courtesy and good manners