Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
15/05/2024
Full time
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Request Technology - Craig Johnson
Chicago, Illinois
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
14/05/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
14/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
14/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
Lynx are looking for a Senior Electrical Engineer for one of our amazing MEP clients. Providing expert solutions across various niche sectors, they work seamlessly within a multi-disciplinary team, trusted by our clients to deliver inventive solutions to complex technical design challenges. With extensive experience in delivering solutions focused on the design, installation, operation and maintenance of electrical systems, we're able to understand our client's visions and support them in realising the potential of their products. An in-depth understanding of the industry's regulatory and safety requirements means we can control the process conditions and the risks. From feasibility through to decommissioning, we help clients at every project stage and scale, ensuring functional safety throughout. As the team has grown, we have a number of opportunities for Senior and Principal Electrical Engineers to become permanent members. About You We are looking for people who: Value quality and enjoy delivering technically excellent Electrical designs in the built environment Want to take ownership, be innovative, use initiative and are driven by client satisfaction Have experience in coordinating multi-disciplinary design teams Have experience in leading and mentoring junior engineers Hold a relevant degree and chartered or willing to work towards this Eligible to pass criteria for security clearance and airside pass applications Why this role? With the opportunity to work in multiple sectors including Commercial, Residential and Healthcare. you will work on exciting and innovative buildings, often with top-tier architects and clients. Our growing team provides opportunities for progression, where you will be encouraged and supported to develop your role and challenge your skills to explore career paths that help maximise your technical and management skill sets. You will work within a supportive team with the ability to plug into and access our wider network of professionals You will have the opportunity to see your designs come to fruition through site visits and client engagement Our teams provide the full range of multi-disciplinary services including process engineering, mechanical and electrical (HV/LV), EC&I, architecture, building services, civil and structural, supported by programme management and a CDM consultancy. Our expertise also includes BIM, Digital and Asset Management, embracing the latest in digital techniques to provide clients with the most efficient and cost-effective design and solutions. Benefits You'll have a chance to make your mark on some of the most exciting projects in our sectors. Whatever your discipline, you'll be alongside some of the most talented people in the industry. Friendly and comfortable spaces, easily accessible by car or public transport. And our salary and benefits packages are some of the best in the industry. There's also individual performance-related rewards on offer, as well as: Company car or cash allowance Up to 6% matched contributory pension plan Life assurance scheme 25 days annual leave plus ability to buy additional leave Discount scheme (including gym membership, mobile phones etc) Family friendly policies Employee assistance Professional development If you are looking for a new exciting opportunity with an excellent Building Services Consultancy, please apply with your latest your CV.
14/05/2024
Full time
Lynx are looking for a Senior Electrical Engineer for one of our amazing MEP clients. Providing expert solutions across various niche sectors, they work seamlessly within a multi-disciplinary team, trusted by our clients to deliver inventive solutions to complex technical design challenges. With extensive experience in delivering solutions focused on the design, installation, operation and maintenance of electrical systems, we're able to understand our client's visions and support them in realising the potential of their products. An in-depth understanding of the industry's regulatory and safety requirements means we can control the process conditions and the risks. From feasibility through to decommissioning, we help clients at every project stage and scale, ensuring functional safety throughout. As the team has grown, we have a number of opportunities for Senior and Principal Electrical Engineers to become permanent members. About You We are looking for people who: Value quality and enjoy delivering technically excellent Electrical designs in the built environment Want to take ownership, be innovative, use initiative and are driven by client satisfaction Have experience in coordinating multi-disciplinary design teams Have experience in leading and mentoring junior engineers Hold a relevant degree and chartered or willing to work towards this Eligible to pass criteria for security clearance and airside pass applications Why this role? With the opportunity to work in multiple sectors including Commercial, Residential and Healthcare. you will work on exciting and innovative buildings, often with top-tier architects and clients. Our growing team provides opportunities for progression, where you will be encouraged and supported to develop your role and challenge your skills to explore career paths that help maximise your technical and management skill sets. You will work within a supportive team with the ability to plug into and access our wider network of professionals You will have the opportunity to see your designs come to fruition through site visits and client engagement Our teams provide the full range of multi-disciplinary services including process engineering, mechanical and electrical (HV/LV), EC&I, architecture, building services, civil and structural, supported by programme management and a CDM consultancy. Our expertise also includes BIM, Digital and Asset Management, embracing the latest in digital techniques to provide clients with the most efficient and cost-effective design and solutions. Benefits You'll have a chance to make your mark on some of the most exciting projects in our sectors. Whatever your discipline, you'll be alongside some of the most talented people in the industry. Friendly and comfortable spaces, easily accessible by car or public transport. And our salary and benefits packages are some of the best in the industry. There's also individual performance-related rewards on offer, as well as: Company car or cash allowance Up to 6% matched contributory pension plan Life assurance scheme 25 days annual leave plus ability to buy additional leave Discount scheme (including gym membership, mobile phones etc) Family friendly policies Employee assistance Professional development If you are looking for a new exciting opportunity with an excellent Building Services Consultancy, please apply with your latest your CV.
Seeking Sharp Minds to Innovate the Internet of Things Do you dream of pushing wireless tech to new heights? In this role, you'll bring ground-breaking IoT devices from concept to reality. Lynx is working with a company pioneering smart RF mesh networks to connect the world. They need hardware experts to evolve their sensor and module portfolio. You'll maximise next-gen performance, cost-efficiency and security. If you live on the bleeding edge of wireless hardware design with 5+ years under your belt, let's talk. An inclusive team fuels our culture of innovation - across both our Cambridge UK and India offices. In this varied role you'll: Architect reliable, scalable hardware integrating RF, digital and analog Perform compliance testing and optimise field performance Debug prototypes and drive improvements with internal stakeholders Shape requirements for cloud-based IoT infrastructure Mentor junior engineers to elevate our shared expertise On offer: opportunities to grow, competitive pay, stock options, full benefits and more. Flexible remote work available. Relocation assistance too. If you've pushed wireless hardware to the limits, this global launchpad awaits your talent. Let's connect game-changing networks.
14/05/2024
Full time
Seeking Sharp Minds to Innovate the Internet of Things Do you dream of pushing wireless tech to new heights? In this role, you'll bring ground-breaking IoT devices from concept to reality. Lynx is working with a company pioneering smart RF mesh networks to connect the world. They need hardware experts to evolve their sensor and module portfolio. You'll maximise next-gen performance, cost-efficiency and security. If you live on the bleeding edge of wireless hardware design with 5+ years under your belt, let's talk. An inclusive team fuels our culture of innovation - across both our Cambridge UK and India offices. In this varied role you'll: Architect reliable, scalable hardware integrating RF, digital and analog Perform compliance testing and optimise field performance Debug prototypes and drive improvements with internal stakeholders Shape requirements for cloud-based IoT infrastructure Mentor junior engineers to elevate our shared expertise On offer: opportunities to grow, competitive pay, stock options, full benefits and more. Flexible remote work available. Relocation assistance too. If you've pushed wireless hardware to the limits, this global launchpad awaits your talent. Let's connect game-changing networks.
The Company is a leading financial services firm. The technology is being transformed to a Cloud-First, Cloud-Native architectural model, utilizing DevSecOps processes and adoption of systems-thinking concepts to enhance productivity. The Cloud Engineers are responsible for delivering Cloud-native solutions that are fully automated through code, ensuring scalability and optimize availability and reliability 24/7. Responsibilities: - Have broad responsibilities to engineer and secure core platform services across the global footprint. - Ensure compute infrastructure is continually optimized to match business demands. - Design and operate storage strategy to optimize data storage based on latency, redundancy, and cost. - Collaborate with Cloud Security Engineering to automate vulnerability patching processes. - Optimize global network to ensure latency and performance meet business expectations. - Automate operational aspects of the infrastructure and systems life cycle. - Maintain Azure tagging/naming taxonomies across all Cloud assets. - Respond to incidents and ensure availability across the global infrastructure, providing support for service analysts on customer incidents. - Build and infrastructure with automation tools like PowerShell, Ansible, Terraform, Azure DevOps CI/CD, and Kubernetes. - Document actions to turn findings into repeatable and automated processes. - Design, build, and maintain core infrastructure to enable scaling and support business growth. - Debug production issues across services and levels of the stack. Qualifications: - Strong knowledge of virtualization, containerization technologies on Azure. - Proficiency in object-oriented programming and developing automated solutions through code. - Passion for secure network design and protecting organizations from evolving cyber threats. - Continual learning and advancement of Microsoft Azure technologies like Compute, Storage, Networking. - Interest in Open-Source development and industry innovation. - Knowledge of configuration management systems like Ansible. - Collaborative and able to communicate effectively and asynchronously.
14/05/2024
Full time
The Company is a leading financial services firm. The technology is being transformed to a Cloud-First, Cloud-Native architectural model, utilizing DevSecOps processes and adoption of systems-thinking concepts to enhance productivity. The Cloud Engineers are responsible for delivering Cloud-native solutions that are fully automated through code, ensuring scalability and optimize availability and reliability 24/7. Responsibilities: - Have broad responsibilities to engineer and secure core platform services across the global footprint. - Ensure compute infrastructure is continually optimized to match business demands. - Design and operate storage strategy to optimize data storage based on latency, redundancy, and cost. - Collaborate with Cloud Security Engineering to automate vulnerability patching processes. - Optimize global network to ensure latency and performance meet business expectations. - Automate operational aspects of the infrastructure and systems life cycle. - Maintain Azure tagging/naming taxonomies across all Cloud assets. - Respond to incidents and ensure availability across the global infrastructure, providing support for service analysts on customer incidents. - Build and infrastructure with automation tools like PowerShell, Ansible, Terraform, Azure DevOps CI/CD, and Kubernetes. - Document actions to turn findings into repeatable and automated processes. - Design, build, and maintain core infrastructure to enable scaling and support business growth. - Debug production issues across services and levels of the stack. Qualifications: - Strong knowledge of virtualization, containerization technologies on Azure. - Proficiency in object-oriented programming and developing automated solutions through code. - Passion for secure network design and protecting organizations from evolving cyber threats. - Continual learning and advancement of Microsoft Azure technologies like Compute, Storage, Networking. - Interest in Open-Source development and industry innovation. - Knowledge of configuration management systems like Ansible. - Collaborative and able to communicate effectively and asynchronously.
An NHS organisation in the North West are looking for an experienced Senior IT Systems Specialist/Architect to join the team on a permanent basis . Must be an experienced Server and Storage Engineer , MSCE certified with expertise across a range of IT server infrastructure areas including Active Directory , DNS & DHCP , Certificates , Security (AV and GPO), Backup & Restore applications and methodologies as well as have specialised knowledge in SAN technologies and virtualisation and advanced skills in Microsoft Office applications. Further duties can be seen below: Responsible for all the IT server & storage Infrastructure for the organisation. Responsible for the design, development, implementation and maintenance of all server & storage integrated solutions throughout the organisation. Proactively monitor and manage the organisations server and storage to highlight trends and resolve user/network/security issues Production of technical plans and papers as required. To provide expert advice and support to other team members, and other Informatics staff as well as customers and third-party organisations as required. Responsible for the installation and configuration of any and all systems within the specific area of responsibility, ensuring that all additions and changes are documented, and that support and monitoring systems are adjusted accordingly. Must carry out the installation and documentation process personally, with others or as a delegated task to another member of the team.
14/05/2024
Full time
An NHS organisation in the North West are looking for an experienced Senior IT Systems Specialist/Architect to join the team on a permanent basis . Must be an experienced Server and Storage Engineer , MSCE certified with expertise across a range of IT server infrastructure areas including Active Directory , DNS & DHCP , Certificates , Security (AV and GPO), Backup & Restore applications and methodologies as well as have specialised knowledge in SAN technologies and virtualisation and advanced skills in Microsoft Office applications. Further duties can be seen below: Responsible for all the IT server & storage Infrastructure for the organisation. Responsible for the design, development, implementation and maintenance of all server & storage integrated solutions throughout the organisation. Proactively monitor and manage the organisations server and storage to highlight trends and resolve user/network/security issues Production of technical plans and papers as required. To provide expert advice and support to other team members, and other Informatics staff as well as customers and third-party organisations as required. Responsible for the installation and configuration of any and all systems within the specific area of responsibility, ensuring that all additions and changes are documented, and that support and monitoring systems are adjusted accordingly. Must carry out the installation and documentation process personally, with others or as a delegated task to another member of the team.
An NHS organisation in the North West are looking for an experienced Senior IT Systems Specialist/Architect to join the team on a permanent basis . Must be an experienced Server and Storage Engineer , MSCE certified with expertise across a range of IT server infrastructure areas including Active Directory , DNS & DHCP , Certificates , Security (AV and GPO), Backup & Restore applications and methodologies as well as have specialised knowledge in SAN technologies and virtualisation and advanced skills in Microsoft Office applications. Must also be experienced in Leading a Team , as this post will be responsible for Managing staff. Further duties can be seen below: Responsible for all the IT server & storage Infrastructure for the organisation. Responsible for the design, development, implementation and maintenance of all server & storage integrated solutions throughout the organisation. Proactively monitor and manage the organisations server and storage to highlight trends and resolve user/network/security issues Production of technical plans and papers as required. To provide expert advice and support to other team members, and other Informatics staff as well as customers and third-party organisations as required. Responsible for the installation and configuration of any and all systems within the specific area of responsibility, ensuring that all additions and changes are documented, and that support and monitoring systems are adjusted accordingly. Must carry out the installation and documentation process personally, with others or as a delegated task to another member of the team. Previous experience as Team Lead/Manager is essential.
14/05/2024
Full time
An NHS organisation in the North West are looking for an experienced Senior IT Systems Specialist/Architect to join the team on a permanent basis . Must be an experienced Server and Storage Engineer , MSCE certified with expertise across a range of IT server infrastructure areas including Active Directory , DNS & DHCP , Certificates , Security (AV and GPO), Backup & Restore applications and methodologies as well as have specialised knowledge in SAN technologies and virtualisation and advanced skills in Microsoft Office applications. Must also be experienced in Leading a Team , as this post will be responsible for Managing staff. Further duties can be seen below: Responsible for all the IT server & storage Infrastructure for the organisation. Responsible for the design, development, implementation and maintenance of all server & storage integrated solutions throughout the organisation. Proactively monitor and manage the organisations server and storage to highlight trends and resolve user/network/security issues Production of technical plans and papers as required. To provide expert advice and support to other team members, and other Informatics staff as well as customers and third-party organisations as required. Responsible for the installation and configuration of any and all systems within the specific area of responsibility, ensuring that all additions and changes are documented, and that support and monitoring systems are adjusted accordingly. Must carry out the installation and documentation process personally, with others or as a delegated task to another member of the team. Previous experience as Team Lead/Manager is essential.
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 + Fantastic Benefits Package Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: Fully site-based Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general IT tasks Providing Hands and Eyes' support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: Knowledge of current and past Microsoft windows operating systems Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PC's/peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 - 4 years' experience supporting Windows environment Windows certification
14/05/2024
Full time
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 + Fantastic Benefits Package Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: Fully site-based Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general IT tasks Providing Hands and Eyes' support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: Knowledge of current and past Microsoft windows operating systems Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PC's/peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 - 4 years' experience supporting Windows environment Windows certification
I am pleased to be partnering with a high growth Technology organisation focusing on Open Source Cloud Telecommunications. The Senior Network and Voice Engineer will be responsible for providing support to all users Globally, managing security and maintenance for critical Infrastructure. Client Details Our client is a high growth business focusing in the Open Source Cloud Telecommunications space. This opportunity is offering a fantastic amount of autonomy, flexibility, training and career progression. Description The Senior Network and Voice Engineer on a day to day basis will be responsible for: Provide support for all users worldwide. Manage security and maintenance for Critical Network infrastructure Support, manage and maintain IT infrastructure, for the Voice systems. Train and communicate effectively with other members of the team Work with the wider Network Operations Team to provide support for production infrastructure and systems, including voice technologies. Assist in procurement of equipment, and configure according to company specifications for end users, and as part of Production infrastructure. Work with Technical Architects and upper Management to: -Design, deliver and document production and Internal IT infrastructure projects. -Design and implement policies to secure all systems. -Proactively Monitor and report on Voice network, escalating any risks -Provide technical support and mentoring for IT engineers within the team. -Help Define future architecture. Maintain accurate records for all infrastructure, equipment, and users Travel, as required, to company sites Profile The successful Senior Network and Voice Engineer should have: Experience in a similar technical support role. Strong troubleshooting abilities across a wide range of hardware/software technologies. Strong knowledge in the following areas: Microsoft Teams Network Azure knowledge is beneficial Telecommunications and Networks Unified Comms Microsoft Hyper-V (& System Center Virtual Machine Manager) VMware Esxi Cisco ASR's Juniper Routers Firewall Configuration (Palo Alto) Supporting Microsoft Technologies Strong Network understanding (LAN, WAN, Switches, VPN) Good understanding of voice technologies. SSL Certificates - configure and deploy Desirable: Knowledge of Dialogic or Ribbon SBC Certifications in Azure AZ-104 Teams Admin MS700 (or Similar) Cisco CCNA (or similar) Job Offer A competitive salary ranging from £50,000 to £55,000 per annum An inclusive benefits package A vibrant company culture that values innovation and collaboration Opportunities for professional growth and development in the Technology & Telecoms industry A convenient location in the heart of Cardiff or Bristol - Can offer fully remote if willing to travel when required.
13/05/2024
Full time
I am pleased to be partnering with a high growth Technology organisation focusing on Open Source Cloud Telecommunications. The Senior Network and Voice Engineer will be responsible for providing support to all users Globally, managing security and maintenance for critical Infrastructure. Client Details Our client is a high growth business focusing in the Open Source Cloud Telecommunications space. This opportunity is offering a fantastic amount of autonomy, flexibility, training and career progression. Description The Senior Network and Voice Engineer on a day to day basis will be responsible for: Provide support for all users worldwide. Manage security and maintenance for Critical Network infrastructure Support, manage and maintain IT infrastructure, for the Voice systems. Train and communicate effectively with other members of the team Work with the wider Network Operations Team to provide support for production infrastructure and systems, including voice technologies. Assist in procurement of equipment, and configure according to company specifications for end users, and as part of Production infrastructure. Work with Technical Architects and upper Management to: -Design, deliver and document production and Internal IT infrastructure projects. -Design and implement policies to secure all systems. -Proactively Monitor and report on Voice network, escalating any risks -Provide technical support and mentoring for IT engineers within the team. -Help Define future architecture. Maintain accurate records for all infrastructure, equipment, and users Travel, as required, to company sites Profile The successful Senior Network and Voice Engineer should have: Experience in a similar technical support role. Strong troubleshooting abilities across a wide range of hardware/software technologies. Strong knowledge in the following areas: Microsoft Teams Network Azure knowledge is beneficial Telecommunications and Networks Unified Comms Microsoft Hyper-V (& System Center Virtual Machine Manager) VMware Esxi Cisco ASR's Juniper Routers Firewall Configuration (Palo Alto) Supporting Microsoft Technologies Strong Network understanding (LAN, WAN, Switches, VPN) Good understanding of voice technologies. SSL Certificates - configure and deploy Desirable: Knowledge of Dialogic or Ribbon SBC Certifications in Azure AZ-104 Teams Admin MS700 (or Similar) Cisco CCNA (or similar) Job Offer A competitive salary ranging from £50,000 to £55,000 per annum An inclusive benefits package A vibrant company culture that values innovation and collaboration Opportunities for professional growth and development in the Technology & Telecoms industry A convenient location in the heart of Cardiff or Bristol - Can offer fully remote if willing to travel when required.
Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office This role is a hybrid position and can be based in either their Dorking (Surrey) or Basingstoke (Hampshire) offices with the expectation of being in the office 4 - 6 times per month. The overall package is worth around £80-85k. A leading financial services company are recruiting for a Senior Infrastructure Engineer to take a lead position within their infrastructure team: - with a requirement to be a senior technical engineer and lead by example. - a core element of this role is having the ability to affect technical change in their environment. - this can be as simple as leading new migrations, implementing new software or leading the support of their new Azure Cloud environment. - but you need to have the ability to articulate this and demonstrate what you have done and bring to the table. An understanding or appreciation of Azure and DevOps, is an advantage, but not essential as they are slowly moving their environment over to an infrastructure that supports Azure, although this will only be a small percentage of their estate and they have a hybrid on-prem/cloud (potentially around 20%) model. This is a great role working in a team where career progression is actively encouraged. Ideally you will possess core skills within Wintel/VMware technologies, have a DevOps appreciation and understanding, but this is definitely not a DevOps role. Any knowledge of Nutanix or the willingness to learn it as a new technology is well received and the ability to take on new technology and role with it is important. The primary day to day work for the Senior Infrastructure Engineer will consist of: Individuals in the Senior Infrastructure Engineer position are responsible for designing system and infrastructure architectures spanning the whole range of hardware and software technologies in their designated field, using approved system engineering practices. They will develop and maintain the high-level design plan for the overall logical and technical IT architecture. They will provide technical leadership and consulting across the organisation, from strategic decision making to project level planning. They will gain organisational commitment for all high-level Infrastructure plans and initiate and participate in projects to evaluate technologies and methods for implementing these plans. They will work closely with decision makers throughout the organisation to identify, recommend, develop, implement, and support cost-effective information processing and communication technologies. They will benchmark, analyse, report on, and make recommendations for the improvement of the relevant IT Infrastructure and IT systems. They will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve complex systems/software/networking/infrastructure applications and infrastructure issues. They are responsible for planning, designing and analysing the organisations operating system(s), storage management, agents/instrumentation, systems management, security, network, web administration, database management, automation, and application technical stacks. Additionally, this position may require working knowledge of multiple computing/networking platforms (including physical, virtual, and cloud,) while ensuring high levels of data quality and availability. They are also responsible for capacity planning, backup and restore process design, performance analysis, and developing data disaster recovery plans. Principal Duties and Responsibilities for the Senior Infrastructure Engineer role: Designs, builds and deploys solutions across the relevant infrastructure technologies, including Humanas Azure tenant. Designs automation of infrastructure as a service and capabilities including virtual networks, virtual machines, cloud services, web sites, data services, IoT, etc. Leads technical deployments that involve multiple IT teams and stakeholders. Develops and enhances the orchestration and automation of cloud enablement tools. Designs a highly scalable and redundant physical or virtual infrastructure to support the company's future growth. Provides innovative suggestions for complex implementation solutions. Creates documentation and implementation plans to allow support teams to build and manage the relevant environment. Develops and manages an infrastructure capacity plan. Required Skillset for the Senior Infrastructure Engineer position: Possess significantly developed hands-on technical expertise in multiple key operating systems or subsystem areas. Have some experience in creating as well as using Scripting and other tools to automate routine tasks Ability to automate manual tasks using Scripting languages (eg Shell, python, Perl, bash). Drive resolution of technical problems in a methodical and professional manner. Effectively summarise and clearly communicate software/hardware problems involving multiple support teams. Some Azure/Cloud exposure, with a DevOps understanding. Demonstrable related work experience (Wintel, VMWare) any experience with Nutanix Converged technologies, including Nutanix Acropolis Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office
13/05/2024
Full time
Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office This role is a hybrid position and can be based in either their Dorking (Surrey) or Basingstoke (Hampshire) offices with the expectation of being in the office 4 - 6 times per month. The overall package is worth around £80-85k. A leading financial services company are recruiting for a Senior Infrastructure Engineer to take a lead position within their infrastructure team: - with a requirement to be a senior technical engineer and lead by example. - a core element of this role is having the ability to affect technical change in their environment. - this can be as simple as leading new migrations, implementing new software or leading the support of their new Azure Cloud environment. - but you need to have the ability to articulate this and demonstrate what you have done and bring to the table. An understanding or appreciation of Azure and DevOps, is an advantage, but not essential as they are slowly moving their environment over to an infrastructure that supports Azure, although this will only be a small percentage of their estate and they have a hybrid on-prem/cloud (potentially around 20%) model. This is a great role working in a team where career progression is actively encouraged. Ideally you will possess core skills within Wintel/VMware technologies, have a DevOps appreciation and understanding, but this is definitely not a DevOps role. Any knowledge of Nutanix or the willingness to learn it as a new technology is well received and the ability to take on new technology and role with it is important. The primary day to day work for the Senior Infrastructure Engineer will consist of: Individuals in the Senior Infrastructure Engineer position are responsible for designing system and infrastructure architectures spanning the whole range of hardware and software technologies in their designated field, using approved system engineering practices. They will develop and maintain the high-level design plan for the overall logical and technical IT architecture. They will provide technical leadership and consulting across the organisation, from strategic decision making to project level planning. They will gain organisational commitment for all high-level Infrastructure plans and initiate and participate in projects to evaluate technologies and methods for implementing these plans. They will work closely with decision makers throughout the organisation to identify, recommend, develop, implement, and support cost-effective information processing and communication technologies. They will benchmark, analyse, report on, and make recommendations for the improvement of the relevant IT Infrastructure and IT systems. They will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve complex systems/software/networking/infrastructure applications and infrastructure issues. They are responsible for planning, designing and analysing the organisations operating system(s), storage management, agents/instrumentation, systems management, security, network, web administration, database management, automation, and application technical stacks. Additionally, this position may require working knowledge of multiple computing/networking platforms (including physical, virtual, and cloud,) while ensuring high levels of data quality and availability. They are also responsible for capacity planning, backup and restore process design, performance analysis, and developing data disaster recovery plans. Principal Duties and Responsibilities for the Senior Infrastructure Engineer role: Designs, builds and deploys solutions across the relevant infrastructure technologies, including Humanas Azure tenant. Designs automation of infrastructure as a service and capabilities including virtual networks, virtual machines, cloud services, web sites, data services, IoT, etc. Leads technical deployments that involve multiple IT teams and stakeholders. Develops and enhances the orchestration and automation of cloud enablement tools. Designs a highly scalable and redundant physical or virtual infrastructure to support the company's future growth. Provides innovative suggestions for complex implementation solutions. Creates documentation and implementation plans to allow support teams to build and manage the relevant environment. Develops and manages an infrastructure capacity plan. Required Skillset for the Senior Infrastructure Engineer position: Possess significantly developed hands-on technical expertise in multiple key operating systems or subsystem areas. Have some experience in creating as well as using Scripting and other tools to automate routine tasks Ability to automate manual tasks using Scripting languages (eg Shell, python, Perl, bash). Drive resolution of technical problems in a methodical and professional manner. Effectively summarise and clearly communicate software/hardware problems involving multiple support teams. Some Azure/Cloud exposure, with a DevOps understanding. Demonstrable related work experience (Wintel, VMWare) any experience with Nutanix Converged technologies, including Nutanix Acropolis Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office
Role: Network SRE Location: London Salary: £250,000 - £300,000 Are you a leading Network SRE who understands how networks function at a fundamental level, considers how problems can be solved using a broad array of tools and techniques, and is not limited to using off-the-shelf or open-source components. This high level Network SRE role will operate in a multi - skilled team, the role offers the opportunity to learn more about hardware, operating systems, the applications that run on them, Python/Go development, AWS and storage. In addition, you will work directly with teams responsible for developing and running their trading and post-trade systems among others. this is a very senior position and they t be a routing protocol, Linux and Python experts - this is very much the coding end of a Network SRE Ideal Candidate: Financial experience desirable (Trading) Strong network engineering and architecture skills. Knowledge of switch internals, Ethernet and IP routing, including: VPN and tunnelling protocols (IPSec, GRE, MPLS). Routing protocols (BGP, OSPF/ISIS, LDP/RSVP-TE). Working with multiple network vendors and network operating systems such as IOS-XE, NX-OS, EOS, Junos. Firewall configuration and debugging. Network automation, management and monitoring via code, working with different API transports (CLI-based, RESTCONF, NETCONF, gNMI). Ability to write code (not just scripts) in a language such as Python or Go. Can identify and mitigate network risks and issues. Very comfortable at the Linux command line. Demonstrable ability to take on complicated projects with a minimum of oversight. Proven ability and interest to work outside of your comfort zone. Network automation, management and monitoring via code, working with different API transports (CLI-based, RESTCONF, NETCONF, gNMI). Multicast (IGMP/PIM), IPsec tunnels, VPNs Ability to write code (not just scripts) in a language such as Python or Go. Can identify and mitigate network risks and issues. Very comfortable at the Linux command line. Demonstrable ability to take on complicated projects with a minimum of oversight. Proven ability and interest to work outside of your comfort zone. Strong network engineering and architecture skills. Knowledge of switch internals, Ethernet and IP routing, including: If this sounds of interest to you, please ring or e-mail me a good time to organise a call!
13/05/2024
Full time
Role: Network SRE Location: London Salary: £250,000 - £300,000 Are you a leading Network SRE who understands how networks function at a fundamental level, considers how problems can be solved using a broad array of tools and techniques, and is not limited to using off-the-shelf or open-source components. This high level Network SRE role will operate in a multi - skilled team, the role offers the opportunity to learn more about hardware, operating systems, the applications that run on them, Python/Go development, AWS and storage. In addition, you will work directly with teams responsible for developing and running their trading and post-trade systems among others. this is a very senior position and they t be a routing protocol, Linux and Python experts - this is very much the coding end of a Network SRE Ideal Candidate: Financial experience desirable (Trading) Strong network engineering and architecture skills. Knowledge of switch internals, Ethernet and IP routing, including: VPN and tunnelling protocols (IPSec, GRE, MPLS). Routing protocols (BGP, OSPF/ISIS, LDP/RSVP-TE). Working with multiple network vendors and network operating systems such as IOS-XE, NX-OS, EOS, Junos. Firewall configuration and debugging. Network automation, management and monitoring via code, working with different API transports (CLI-based, RESTCONF, NETCONF, gNMI). Ability to write code (not just scripts) in a language such as Python or Go. Can identify and mitigate network risks and issues. Very comfortable at the Linux command line. Demonstrable ability to take on complicated projects with a minimum of oversight. Proven ability and interest to work outside of your comfort zone. Network automation, management and monitoring via code, working with different API transports (CLI-based, RESTCONF, NETCONF, gNMI). Multicast (IGMP/PIM), IPsec tunnels, VPNs Ability to write code (not just scripts) in a language such as Python or Go. Can identify and mitigate network risks and issues. Very comfortable at the Linux command line. Demonstrable ability to take on complicated projects with a minimum of oversight. Proven ability and interest to work outside of your comfort zone. Strong network engineering and architecture skills. Knowledge of switch internals, Ethernet and IP routing, including: If this sounds of interest to you, please ring or e-mail me a good time to organise a call!
We are seeking a Technical Architect to lead the technical design and architecture for a critical data migration project. The project involves transitioning data from Legacy databases to the AWS cloud. The ideal candidate will design robust, scalable architectures and guide the implementation to ensure the project is delivered efficiently, securely, and on time. Key Responsibilities: Architecture Design: Design and architect a secure, scalable, and high-performing cloud-based data migration solution using AWS services. Create detailed technical specifications, system architecture diagrams, and implementation plans. Technical Leadership: Lead and mentor the engineering team in implementing the architecture, providing guidance and support. Drive technical decisions, ensuring alignment with industry best practices and internal standards. Legacy System Analysis: Analyze existing Legacy databases and design strategies to effectively migrate them to the AWS cloud. Identify potential challenges in data conversion and develop strategies to mitigate risks. Cross-Functional Collaboration: Collaborate closely with product management, delivery teams, and business stakeholders to align the architecture with business needs. Ensure seamless integration of the new architecture with existing systems and workflows. Security and Compliance: Ensure data migration solutions comply with relevant security standards and data privacy regulations. Implement robust security measures to protect sensitive data during and after the migration process. Performance Optimisation: Optimize architecture designs to ensure high availability, disaster recovery, and scalability. Continuously evaluate and improve performance metrics post-migration. Documentation and Reporting: Maintain comprehensive documentation of the architecture, design decisions, and implementation processes. Provide regular status reports and technical recommendations to senior management. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. 8+ years of experience in technical architecture, with a significant focus on cloud-based data migration projects. Strong proficiency in AWS cloud services, including data storage, networking, and security. In-depth understanding of Legacy database systems (SQL, NoSQL) and data integration/migration tools. Excellent problem-solving and analytical skills. Strong leadership and communication skills. Preferred Skills: AWS Certified Solutions Architect or similar certification. Experience implementing Agile methodologies. Familiarity with DevOps practices and tools, such as Terraform or Jenkins. Knowledge of data privacy regulations like GDPR and CCPA. Benefits: Competitive salary, pension and bonuses. Opportunities for continued education and career growth. We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply now to help shape the future of data architecture!
13/05/2024
Full time
We are seeking a Technical Architect to lead the technical design and architecture for a critical data migration project. The project involves transitioning data from Legacy databases to the AWS cloud. The ideal candidate will design robust, scalable architectures and guide the implementation to ensure the project is delivered efficiently, securely, and on time. Key Responsibilities: Architecture Design: Design and architect a secure, scalable, and high-performing cloud-based data migration solution using AWS services. Create detailed technical specifications, system architecture diagrams, and implementation plans. Technical Leadership: Lead and mentor the engineering team in implementing the architecture, providing guidance and support. Drive technical decisions, ensuring alignment with industry best practices and internal standards. Legacy System Analysis: Analyze existing Legacy databases and design strategies to effectively migrate them to the AWS cloud. Identify potential challenges in data conversion and develop strategies to mitigate risks. Cross-Functional Collaboration: Collaborate closely with product management, delivery teams, and business stakeholders to align the architecture with business needs. Ensure seamless integration of the new architecture with existing systems and workflows. Security and Compliance: Ensure data migration solutions comply with relevant security standards and data privacy regulations. Implement robust security measures to protect sensitive data during and after the migration process. Performance Optimisation: Optimize architecture designs to ensure high availability, disaster recovery, and scalability. Continuously evaluate and improve performance metrics post-migration. Documentation and Reporting: Maintain comprehensive documentation of the architecture, design decisions, and implementation processes. Provide regular status reports and technical recommendations to senior management. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. 8+ years of experience in technical architecture, with a significant focus on cloud-based data migration projects. Strong proficiency in AWS cloud services, including data storage, networking, and security. In-depth understanding of Legacy database systems (SQL, NoSQL) and data integration/migration tools. Excellent problem-solving and analytical skills. Strong leadership and communication skills. Preferred Skills: AWS Certified Solutions Architect or similar certification. Experience implementing Agile methodologies. Familiarity with DevOps practices and tools, such as Terraform or Jenkins. Knowledge of data privacy regulations like GDPR and CCPA. Benefits: Competitive salary, pension and bonuses. Opportunities for continued education and career growth. We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply now to help shape the future of data architecture!
Senior Systems Engineer + Location: Gloucester (2 Days per week) + Security Clearance: Must hold SC + Role Type: Permanent + Salary: £60,000 - £65,000 Per Annum Areas of Responsibility/Tasks: Working as part of a team to produce system architectures & designs from concept through to build. Applying and adapting your system design skills between specific areas of business challenge or opportunity, spanning a range of existing and emerging technologies including (but not limited to) applications, Middleware, network infrastructure and radio bearers Growing and managing architecture products, through the development of data models, standards and the design and implementation of processes and tools; Understanding & interpreting business or technical requirements and translate these into defined system models Validation & Verification planning as necessary to derisk end delivery. Engage with relevant stakeholders to establish consensus on viability of solution options and the associated benefits and risks Skills & Experience: Knowledge of architecture methodologies, standards, frameworks and tools (preferably TOGAF/Archimate) Experience in the application of Model Based Systems Engineering (MBSE) Requirements elicitation & management. Experience in agile methodologies a bonus. Configuration management & baseline development through life cycle Appreciation of the technical challenges of Military Communications and Information Systems Understanding of Enterprise-scale ICT solution development or assessment within a defence context (Desirable) Awareness of information security within the defence environment (Desirable)
08/05/2024
Full time
Senior Systems Engineer + Location: Gloucester (2 Days per week) + Security Clearance: Must hold SC + Role Type: Permanent + Salary: £60,000 - £65,000 Per Annum Areas of Responsibility/Tasks: Working as part of a team to produce system architectures & designs from concept through to build. Applying and adapting your system design skills between specific areas of business challenge or opportunity, spanning a range of existing and emerging technologies including (but not limited to) applications, Middleware, network infrastructure and radio bearers Growing and managing architecture products, through the development of data models, standards and the design and implementation of processes and tools; Understanding & interpreting business or technical requirements and translate these into defined system models Validation & Verification planning as necessary to derisk end delivery. Engage with relevant stakeholders to establish consensus on viability of solution options and the associated benefits and risks Skills & Experience: Knowledge of architecture methodologies, standards, frameworks and tools (preferably TOGAF/Archimate) Experience in the application of Model Based Systems Engineering (MBSE) Requirements elicitation & management. Experience in agile methodologies a bonus. Configuration management & baseline development through life cycle Appreciation of the technical challenges of Military Communications and Information Systems Understanding of Enterprise-scale ICT solution development or assessment within a defence context (Desirable) Awareness of information security within the defence environment (Desirable)
Position: Senior Network Engineer - SC Cleared Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: Technical Network Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. Qualifications/Requirements: Candidate must have valid Security Clearance. Strong Network Data and Security knowledge. CCNA Level networking knowledge. Strong knowledge of configuring Router, Switches, and Firewalls. Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, Firewalls, load balancers, and proxies that underpin multiple data centres. Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. Experience working with any ITSM tool such as Service Now. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across two UK Data Centres. Support in-house ticket analysis, workgroup management and escalations. Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products. Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP's) for IT processes. Promote and demonstrate an Automation First thinking. Deliver best fit use cases for automation. Collaboration with other teams across Linux, Windows, and DB teams. Desired Characteristics Demonstrate technical understanding of DC Architecture, Infrastructure, and service management. Experience with Packet Analysis. Experience with Load Balancers and Proxy. Experience in network tools such as DNA Centre/Infoblox/Prime. SoC Experience and some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first delivery. Resolve issues with a desire to maintain service uptime & performance
08/05/2024
Full time
Position: Senior Network Engineer - SC Cleared Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: Technical Network Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. Qualifications/Requirements: Candidate must have valid Security Clearance. Strong Network Data and Security knowledge. CCNA Level networking knowledge. Strong knowledge of configuring Router, Switches, and Firewalls. Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, Firewalls, load balancers, and proxies that underpin multiple data centres. Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. Experience working with any ITSM tool such as Service Now. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across two UK Data Centres. Support in-house ticket analysis, workgroup management and escalations. Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products. Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP's) for IT processes. Promote and demonstrate an Automation First thinking. Deliver best fit use cases for automation. Collaboration with other teams across Linux, Windows, and DB teams. Desired Characteristics Demonstrate technical understanding of DC Architecture, Infrastructure, and service management. Experience with Packet Analysis. Experience with Load Balancers and Proxy. Experience in network tools such as DNA Centre/Infoblox/Prime. SoC Experience and some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first delivery. Resolve issues with a desire to maintain service uptime & performance
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
23/04/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
Request Technology - Craig Johnson
Chelmsford, Massachusetts
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
23/04/2024
Full time
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.