Cyber Security Engineer Automotive Hybrid: 2-3 days per week in Crewe 6 months £550 per day PAYE In short: Cyber Security Engineer required to join a prestigious automotive manufacturer in performing security-related activities. ABOUT THE ROLE We are seeking a Cyber Security Engineer to join the business on a temporary basis, at our Crewe campus working on a hybrid basis. The Cyber Security Engineer will report to Vehicle Cyber Security Manager. The role is responsible for the product cyber security engineering activities primarily focused around cyber security requirements, legislation analysis and interpretation and compliance to the client defined secure product development process. Responsibilities include: Assess, interpret and track new or amended cybersecurity security/software update management legislations to relevant functions and cascade interpretation to subject matter experts. Develop and or maintain security specifications for vehicle components and functions for all projects. Analyse and update cybersecurity requirements based on the applicable cyber security legislations for the project. Ensure traceability between regulations and requirements are maintained and available for audit purposes. Deliver cybersecurity work products aligned to the client's Secure Development Process (for eg TARA, security case, security plan, component security analysis). Update process templates or process flows based on lessons learnt and recommended improvements. SKILLS AND EXPERIENCE The successful applicant will be a delivery focused and experienced Cyber Security Engineer with technical product security competencies ideally from within the automotive sector. The successful candidate will be able to demonstrate: Product security technical competency (UNECE, R155, R156, ISO21434) Good knowledge of legislative landscape for cybersecurity and connected services in different regions (like China, South Korea, Japan, South Africa) in addition to Europe. Ability to analyse and interpret cyber security and software update regulations and how they impact the product requirements. Good understanding of security controls for automotive vehicles. System requirements engineering experience Software/Programming knowledge (C, C++) Delivery focused Project management and Planning Good communication at various levels in different forums Good presentation skills Ability to influence colleagues within your area of responsibility Good communication skills(German language would be advantageous) Engineering degree or equivalent is essential (or equivalent experience) Associate member of relevant professional institute is desirable. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
26/04/2024
Project-based
Cyber Security Engineer Automotive Hybrid: 2-3 days per week in Crewe 6 months £550 per day PAYE In short: Cyber Security Engineer required to join a prestigious automotive manufacturer in performing security-related activities. ABOUT THE ROLE We are seeking a Cyber Security Engineer to join the business on a temporary basis, at our Crewe campus working on a hybrid basis. The Cyber Security Engineer will report to Vehicle Cyber Security Manager. The role is responsible for the product cyber security engineering activities primarily focused around cyber security requirements, legislation analysis and interpretation and compliance to the client defined secure product development process. Responsibilities include: Assess, interpret and track new or amended cybersecurity security/software update management legislations to relevant functions and cascade interpretation to subject matter experts. Develop and or maintain security specifications for vehicle components and functions for all projects. Analyse and update cybersecurity requirements based on the applicable cyber security legislations for the project. Ensure traceability between regulations and requirements are maintained and available for audit purposes. Deliver cybersecurity work products aligned to the client's Secure Development Process (for eg TARA, security case, security plan, component security analysis). Update process templates or process flows based on lessons learnt and recommended improvements. SKILLS AND EXPERIENCE The successful applicant will be a delivery focused and experienced Cyber Security Engineer with technical product security competencies ideally from within the automotive sector. The successful candidate will be able to demonstrate: Product security technical competency (UNECE, R155, R156, ISO21434) Good knowledge of legislative landscape for cybersecurity and connected services in different regions (like China, South Korea, Japan, South Africa) in addition to Europe. Ability to analyse and interpret cyber security and software update regulations and how they impact the product requirements. Good understanding of security controls for automotive vehicles. System requirements engineering experience Software/Programming knowledge (C, C++) Delivery focused Project management and Planning Good communication at various levels in different forums Good presentation skills Ability to influence colleagues within your area of responsibility Good communication skills(German language would be advantageous) Engineering degree or equivalent is essential (or equivalent experience) Associate member of relevant professional institute is desirable. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Infrastructure Engineer to shape, provide oversight and manage the implementation and maintenance of Microsoft Power Platform solutions within a brand-new PowerApps team in IT Operations at HMLR. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. Their existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. The Power Platform team sits within the IT Operations Practice, a new team to the organisation and will form part of a wider group of infrastructure engineering teams which design, deliver and support corporate services, for 6500 internal users with some exciting deliverables already rolled out for testing such as a new Desk Booking application. This role is to provide leadership to the team and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs. You will lead and manage the implementation, and maintenance of Infrastructure and Microsoft Power Platform solutions, provide guidance, mentorship, and oversight to the Power platform team, ensuring the reliability, scalability, development, and security of our Power Platform environment. The role holder will champion and lead on taking forward technical consolidation and/or improvement activities providing guidance and leadership to technicians throughout the IT Operations Practice and wider. Responsibilities include: Lead on the design, development and maintenance of Microsoft Power Apps solutions running on the Power Platform, using Power Fx low code programming. Use Power Apps, Power Automate, Power BI, and Microsoft Co-pilot Studio and other Power Platform related technologies to create low code solutions if and where necessary. Lead on engagement with stakeholders to understand business needs required for the development of Power Apps. Support end-users adoption of Power Platform technologies. Leading on the creation of Continuous Integration and Continuous Delivery pipelines for Power Platform and Azure Services Take a leading role in the technical development of staff within the practice helping understand technical skills and capability required now and in the future Task manage technical staff resource as required, setting them clear objectives and tracking them to completion whilst providing appropriate feedback to line managers. There will be line management responsibility, previous experience is desirable Essential skills: Strong knowledge of Power Platform components (Power Apps/Power Automate/Power BI/Microsoft Co-pilot Studio) Some Scripting or programming knowledge (eg C#, ASP.NET, Ruby, Java, Python, Power Fx, JavaScript) Experience of implementing and managing Power Platform components and infrastructure solutions and administration tasks within the Power Platform environment. Experience of optimising power apps to increase performance Evidence of planning and managing significant technical change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension contribution Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay.
26/04/2024
Full time
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Infrastructure Engineer to shape, provide oversight and manage the implementation and maintenance of Microsoft Power Platform solutions within a brand-new PowerApps team in IT Operations at HMLR. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. Their existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. The Power Platform team sits within the IT Operations Practice, a new team to the organisation and will form part of a wider group of infrastructure engineering teams which design, deliver and support corporate services, for 6500 internal users with some exciting deliverables already rolled out for testing such as a new Desk Booking application. This role is to provide leadership to the team and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs. You will lead and manage the implementation, and maintenance of Infrastructure and Microsoft Power Platform solutions, provide guidance, mentorship, and oversight to the Power platform team, ensuring the reliability, scalability, development, and security of our Power Platform environment. The role holder will champion and lead on taking forward technical consolidation and/or improvement activities providing guidance and leadership to technicians throughout the IT Operations Practice and wider. Responsibilities include: Lead on the design, development and maintenance of Microsoft Power Apps solutions running on the Power Platform, using Power Fx low code programming. Use Power Apps, Power Automate, Power BI, and Microsoft Co-pilot Studio and other Power Platform related technologies to create low code solutions if and where necessary. Lead on engagement with stakeholders to understand business needs required for the development of Power Apps. Support end-users adoption of Power Platform technologies. Leading on the creation of Continuous Integration and Continuous Delivery pipelines for Power Platform and Azure Services Take a leading role in the technical development of staff within the practice helping understand technical skills and capability required now and in the future Task manage technical staff resource as required, setting them clear objectives and tracking them to completion whilst providing appropriate feedback to line managers. There will be line management responsibility, previous experience is desirable Essential skills: Strong knowledge of Power Platform components (Power Apps/Power Automate/Power BI/Microsoft Co-pilot Studio) Some Scripting or programming knowledge (eg C#, ASP.NET, Ruby, Java, Python, Power Fx, JavaScript) Experience of implementing and managing Power Platform components and infrastructure solutions and administration tasks within the Power Platform environment. Experience of optimising power apps to increase performance Evidence of planning and managing significant technical change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension contribution Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay.
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Network Engineer to shape the technical direction of HM Land Registry's established network function and infrastructure across all UK offices by actively engaging in series of network re-designs and upgrades including new office topology, Firewalls and routing designs. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. The IT Operations Practice contains an established network function who are responsible for the design, delivery, and maintenance of HM Land Registry network infrastructure. This encompasses data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. These services underpin all of HMLRs IT services. The team are actively engaged in a series of exciting network re-designs and upgrades including new local office topology and design, new switching, Firewalls and routing designs. This role is to provide technical leadership for the Networks team, take forward technical consolidation/improvement activities and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs plus contributing to strategic planning. Responsibilities include: Be the subject matter expert on networks within HM Land Registry, taking accountability for design and management of network infrastructure. Provide technical leadership to the practice, working as a Lead Infrastructure Engineering team to provide guidance and technical decision making within BAU and change portfolio deliverables Support HM Land registry Network Infrastructure, encompassing data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. Use networking skills to continually design and develop the network topology to meet business needs Maintain effective relationships with other practices in order to meet operational requirements and service levels agreements. Contribute to the continual improvement of the practise and the IT Operations community, supporting community members to build and maintain cohesion Occasional hands-on with reconfiguration, troubleshooting, rolling out new equipment and quality assurance. Essential skills: CCNP qualification or equivalent experience Routing configurations using standard enterprise routing protocols including OSP and BGP. Firewall configuration including policy, routing and design. Switching protocols (HSRP/VLAN/port-channels) Physical network design. Design and operation of cloud network solutions (Any cloud) Experience of planning and leading on the delivery of large-scale network infrastructure change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay. Apply now or contact Steve Wall for more information - (see below)
26/04/2024
Full time
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Network Engineer to shape the technical direction of HM Land Registry's established network function and infrastructure across all UK offices by actively engaging in series of network re-designs and upgrades including new office topology, Firewalls and routing designs. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. The IT Operations Practice contains an established network function who are responsible for the design, delivery, and maintenance of HM Land Registry network infrastructure. This encompasses data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. These services underpin all of HMLRs IT services. The team are actively engaged in a series of exciting network re-designs and upgrades including new local office topology and design, new switching, Firewalls and routing designs. This role is to provide technical leadership for the Networks team, take forward technical consolidation/improvement activities and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs plus contributing to strategic planning. Responsibilities include: Be the subject matter expert on networks within HM Land Registry, taking accountability for design and management of network infrastructure. Provide technical leadership to the practice, working as a Lead Infrastructure Engineering team to provide guidance and technical decision making within BAU and change portfolio deliverables Support HM Land registry Network Infrastructure, encompassing data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. Use networking skills to continually design and develop the network topology to meet business needs Maintain effective relationships with other practices in order to meet operational requirements and service levels agreements. Contribute to the continual improvement of the practise and the IT Operations community, supporting community members to build and maintain cohesion Occasional hands-on with reconfiguration, troubleshooting, rolling out new equipment and quality assurance. Essential skills: CCNP qualification or equivalent experience Routing configurations using standard enterprise routing protocols including OSP and BGP. Firewall configuration including policy, routing and design. Switching protocols (HSRP/VLAN/port-channels) Physical network design. Design and operation of cloud network solutions (Any cloud) Experience of planning and leading on the delivery of large-scale network infrastructure change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay. Apply now or contact Steve Wall for more information - (see below)
Information Architect (Drupal Website) Our public sector client are looking for an Information Architect to join them on an initial 3 month contract. This role is to support the acceleration and delivery of the Clients Digital and Data Strategy by producing a number of strategic outputs that will support the transformation of the website over the next 2 years. The role will report to the Digital Customer Programme Manager and work closely with the Digital Content Team Manager, Drupal (CMS Product Owner), and Lead Digital Architect over several months to support the programme. To fulfil the role the person should have: Excellent experience in information architecture and producing the required outputs of the role in a local authority context Excellent knowledge of an industry standard Content Management platform, ideally Drupal. Familiarity with web accessibility standards and guidelines (WCAG 2.2) and SEO best practices. Strong analytical skills and attention to detail. Excellent communication and collaboration abilities. Requirements This role is to support the acceleration and delivery of the Clients Digital and Data Strategy by producing the following strategic outputs: - A new Content Taxonomy and Navigation that aligns to Local Authority and GDS standards. The existing site has at least three different taxonomy/navigation menus and site maps that have developed over a number of years that do not cohere. The Website teams have a high-level design that they are working to that is not written down. The task is to co-create the new Content Taxonomy and Navigation and produce a design to map existing content to. - Information Design and User Experience If required, create standard wireframes to visualise content placement and layout and publish on website or Intranet to support greater knowledge sharing of website content services. Work with the content team to ensure consistency in typography, labels and visual elements. - Content Models and Types Create a small library of defined content models (templates) for various content types across the site including existing ones. (eg news articles, service pages short, service pages long, directorate policy information) Support the digital content team and IT&D service in specifying required fields, metadata and relationships between content across the site including Directorate information versus Hubs designed for specific personas. - Metadata Scheme and Tagging Review and support the design of metadata fields (tags. Keywords) for improved searchability and assist the teams to implement consistent tagging practices . - Collaboration & Communication Work closely and collaborate effectively with digital and content to teams to align content strategy with technical implementation. Communicate effectively with team members and stakeholders. The ability to articulate concepts and designs effectively is key to this role. To apply for this position please submit your CV. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
26/04/2024
Project-based
Information Architect (Drupal Website) Our public sector client are looking for an Information Architect to join them on an initial 3 month contract. This role is to support the acceleration and delivery of the Clients Digital and Data Strategy by producing a number of strategic outputs that will support the transformation of the website over the next 2 years. The role will report to the Digital Customer Programme Manager and work closely with the Digital Content Team Manager, Drupal (CMS Product Owner), and Lead Digital Architect over several months to support the programme. To fulfil the role the person should have: Excellent experience in information architecture and producing the required outputs of the role in a local authority context Excellent knowledge of an industry standard Content Management platform, ideally Drupal. Familiarity with web accessibility standards and guidelines (WCAG 2.2) and SEO best practices. Strong analytical skills and attention to detail. Excellent communication and collaboration abilities. Requirements This role is to support the acceleration and delivery of the Clients Digital and Data Strategy by producing the following strategic outputs: - A new Content Taxonomy and Navigation that aligns to Local Authority and GDS standards. The existing site has at least three different taxonomy/navigation menus and site maps that have developed over a number of years that do not cohere. The Website teams have a high-level design that they are working to that is not written down. The task is to co-create the new Content Taxonomy and Navigation and produce a design to map existing content to. - Information Design and User Experience If required, create standard wireframes to visualise content placement and layout and publish on website or Intranet to support greater knowledge sharing of website content services. Work with the content team to ensure consistency in typography, labels and visual elements. - Content Models and Types Create a small library of defined content models (templates) for various content types across the site including existing ones. (eg news articles, service pages short, service pages long, directorate policy information) Support the digital content team and IT&D service in specifying required fields, metadata and relationships between content across the site including Directorate information versus Hubs designed for specific personas. - Metadata Scheme and Tagging Review and support the design of metadata fields (tags. Keywords) for improved searchability and assist the teams to implement consistent tagging practices . - Collaboration & Communication Work closely and collaborate effectively with digital and content to teams to align content strategy with technical implementation. Communicate effectively with team members and stakeholders. The ability to articulate concepts and designs effectively is key to this role. To apply for this position please submit your CV. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
A Design and Transition Manager is being sought at the start of a journey as our customer continue to transition to a Group IT function. This is a newly created position to be moulded by successful applicant. The successful candidate will be responsible for overseeing technology transitions and managing design projects. Client Details Our client is a well-established industrial and manufacturing company based in Gloucestershire. They are a large, international organisation with a workforce of over 7,500 employees globally. The company is known for its commitment to innovation and its state-of-the-art technology solutions. Description Accountable for establishing, documenting, and publicising the Service Design & Transition processes and strategy, which will include the Service Design Package & Service Level packages. Ensure the proposed solutions fit within the IT Operating model and IT Strategy. Guarantee all acceptance criteria and Go Live requirements have been met ensuring a seamless delivery into live operations. Provide Service Designs in the form of high to low-level Service Designs documenting and discussing with the relevant Service Owners or delegates what is required to deliver, operate, and manage the services to be consumed by the customer. Design and document how services and solutions will be monitored, maintained, and reported against, including what Service Levels the service will deliver (including contractual obligations, service level agreements, 3rd party service measurements and engagement approaches and any further metrics and KPIs). Assist in the development of existing ITIL processes (Incident, Request, Problem, Change, Capacity, Risk, etc) to ensure consistent application and delivery across all services and support teams. Manage the Service Design of a portfolio of projects - being responsible for the relevant documentation throughout the Project and Service Lifecycles. Manage the transition of new or changes to services into live, ensuring that they meet the standards and criteria for implementation into the production environment, including communicating to relevant stakeholders/customers on these changes. Collaborate with Project Managers, Finance, Procurement, Service Owners and technical individuals to ensure services, and non-functional requirements are documented, commercialised, and invoiced. Engage with a wide variety of stakeholders across a globally federated business across all levels, setting expectations and confirming requirements on the appropriate Design and Transition plans. Profile The successful Design and Transition Manager should have: Degree or relevant equivalent experience. ITILv4 Foundation required ITIL Service Design best practises Excellent interpersonal skills and a friendly and helpful attitude Ability to organise yourself and initiate work actions proactively. Ability to support others in driving actions to a completion. The confidence to challenge constructively and support others in doing the same. Outstanding communication skills, both written and verbal. Creative problem solver with the ability to deliver pragmatic solutions. Able to and encourage collaboration across teams and able to manage complex stakeholders. Demonstrable evidence of working effectively as part of a team. A strong sense of financial and commercial awareness. Understanding of Project Management methodologies Proven track record in Incident, Problem, Change, Release desired. The ability to communicate effectively with all levels of the business, up to director level. Job Offer On offer for the Design and Transition Manager is: A competitive salary in the range of £50,000 - £55,000 per annum. Hybrid working is welcomed, will be requirement to travel to Gloucestershire. An excellent benefits package including: Private Medical, Dental insurance, up to 10% company contribution toward pension, 27 days annual leave + much more The opportunity to work in an innovative, international company. A supportive work culture with a focus on employee development. We encourage all suitable candidates to apply for this exciting opportunity. This is a fantastic chance to join a leading company in the industrial and manufacturing industry and to further develop your career in technology management.
26/04/2024
Full time
A Design and Transition Manager is being sought at the start of a journey as our customer continue to transition to a Group IT function. This is a newly created position to be moulded by successful applicant. The successful candidate will be responsible for overseeing technology transitions and managing design projects. Client Details Our client is a well-established industrial and manufacturing company based in Gloucestershire. They are a large, international organisation with a workforce of over 7,500 employees globally. The company is known for its commitment to innovation and its state-of-the-art technology solutions. Description Accountable for establishing, documenting, and publicising the Service Design & Transition processes and strategy, which will include the Service Design Package & Service Level packages. Ensure the proposed solutions fit within the IT Operating model and IT Strategy. Guarantee all acceptance criteria and Go Live requirements have been met ensuring a seamless delivery into live operations. Provide Service Designs in the form of high to low-level Service Designs documenting and discussing with the relevant Service Owners or delegates what is required to deliver, operate, and manage the services to be consumed by the customer. Design and document how services and solutions will be monitored, maintained, and reported against, including what Service Levels the service will deliver (including contractual obligations, service level agreements, 3rd party service measurements and engagement approaches and any further metrics and KPIs). Assist in the development of existing ITIL processes (Incident, Request, Problem, Change, Capacity, Risk, etc) to ensure consistent application and delivery across all services and support teams. Manage the Service Design of a portfolio of projects - being responsible for the relevant documentation throughout the Project and Service Lifecycles. Manage the transition of new or changes to services into live, ensuring that they meet the standards and criteria for implementation into the production environment, including communicating to relevant stakeholders/customers on these changes. Collaborate with Project Managers, Finance, Procurement, Service Owners and technical individuals to ensure services, and non-functional requirements are documented, commercialised, and invoiced. Engage with a wide variety of stakeholders across a globally federated business across all levels, setting expectations and confirming requirements on the appropriate Design and Transition plans. Profile The successful Design and Transition Manager should have: Degree or relevant equivalent experience. ITILv4 Foundation required ITIL Service Design best practises Excellent interpersonal skills and a friendly and helpful attitude Ability to organise yourself and initiate work actions proactively. Ability to support others in driving actions to a completion. The confidence to challenge constructively and support others in doing the same. Outstanding communication skills, both written and verbal. Creative problem solver with the ability to deliver pragmatic solutions. Able to and encourage collaboration across teams and able to manage complex stakeholders. Demonstrable evidence of working effectively as part of a team. A strong sense of financial and commercial awareness. Understanding of Project Management methodologies Proven track record in Incident, Problem, Change, Release desired. The ability to communicate effectively with all levels of the business, up to director level. Job Offer On offer for the Design and Transition Manager is: A competitive salary in the range of £50,000 - £55,000 per annum. Hybrid working is welcomed, will be requirement to travel to Gloucestershire. An excellent benefits package including: Private Medical, Dental insurance, up to 10% company contribution toward pension, 27 days annual leave + much more The opportunity to work in an innovative, international company. A supportive work culture with a focus on employee development. We encourage all suitable candidates to apply for this exciting opportunity. This is a fantastic chance to join a leading company in the industrial and manufacturing industry and to further develop your career in technology management.
Software Engineering Manager - Openlink Endur - £200,000 - £250,000 + Excellent Bonus - London or Houston (Hybrid) - Trading Overview: A market leading organization operating within the financial services sector are searching for an experienced Software Engineering Manager with strong experience working in the ETRM space - focusing on Openlink Endur. Role & Responsibilities: They are seeking an Engineering Manager to oversee the Commodities - Trade Management team, which includes Openlink Endur software engineers, trade support engineers, and generalist software engineers. Forming a critical component of the trade management and system operations, this role encompasses people leadership, technical expertise, project ownership, and hands-on involvement in development and support activities. The ideal candidate will possess a blend of people management skills, technical acumen in Openlink Endur, software development experience, and an understanding of systems architecture and distributed systems. Lead and mentor a team of engineers with a variety of skill sets, fostering a culture of excellence, innovation, and continuous improvement. Use strong leadership skills in mentoring, coaching, feedback, development, negotiation, and conflict management to enhance team performance and help people have a great experience in their work life. Lean on Openlink Endur experience to provide guidance, oversee projects, and ensure the seamless integration of Endur with other trading systems. Engage in hands-on software development and support activities, including pair programming on new features and troubleshooting. Drive project ownership, including defining requirements, scheduling, resource allocation, and ensuring timely delivery of projects. Collaborate with developers, traders, Back Office, and various management teams globally to ensure optimal system performance and user satisfaction. Contribute to system and architecture design discussions, challenging ideas and actively participating in the new feature development. Oversee the integration and support of systems connected to Openlink Endur, including message buses, workflow orchestrators, and various third-party integrations. Technical Requirements: Extensive hands-on experience with Openlink Endur, with the ability to guide projects and support activities related to this platform. Strong previous experience leading 5+ engineers in a technical environment, with a strong emphasis on mentoring, development, and team management. Experience writing Endur software using OpenJVS or OpenComponents. Experience writing production non-Endur software applications. Familiarity with system and architecture design principles, especially in the context of distributed systems. Familiarity with energy trading risk management asset classes, especially natural gas and power. Experience integrating additional systems to Openlink Endur and supporting them. Experience managing both software engineers and support engineers. Ability to own projects, define requirements, and lead development and support initiatives. Package: £200,000 - £250,000 base salary Annual Bonus bringing total compensation to in excess of £300k Hybrid working (London) Software Engineering Manager - Openlink Endur - £200,000 - £250,000 + Excellent Bonus - London or Houston (Hybrid) - Trading
26/04/2024
Full time
Software Engineering Manager - Openlink Endur - £200,000 - £250,000 + Excellent Bonus - London or Houston (Hybrid) - Trading Overview: A market leading organization operating within the financial services sector are searching for an experienced Software Engineering Manager with strong experience working in the ETRM space - focusing on Openlink Endur. Role & Responsibilities: They are seeking an Engineering Manager to oversee the Commodities - Trade Management team, which includes Openlink Endur software engineers, trade support engineers, and generalist software engineers. Forming a critical component of the trade management and system operations, this role encompasses people leadership, technical expertise, project ownership, and hands-on involvement in development and support activities. The ideal candidate will possess a blend of people management skills, technical acumen in Openlink Endur, software development experience, and an understanding of systems architecture and distributed systems. Lead and mentor a team of engineers with a variety of skill sets, fostering a culture of excellence, innovation, and continuous improvement. Use strong leadership skills in mentoring, coaching, feedback, development, negotiation, and conflict management to enhance team performance and help people have a great experience in their work life. Lean on Openlink Endur experience to provide guidance, oversee projects, and ensure the seamless integration of Endur with other trading systems. Engage in hands-on software development and support activities, including pair programming on new features and troubleshooting. Drive project ownership, including defining requirements, scheduling, resource allocation, and ensuring timely delivery of projects. Collaborate with developers, traders, Back Office, and various management teams globally to ensure optimal system performance and user satisfaction. Contribute to system and architecture design discussions, challenging ideas and actively participating in the new feature development. Oversee the integration and support of systems connected to Openlink Endur, including message buses, workflow orchestrators, and various third-party integrations. Technical Requirements: Extensive hands-on experience with Openlink Endur, with the ability to guide projects and support activities related to this platform. Strong previous experience leading 5+ engineers in a technical environment, with a strong emphasis on mentoring, development, and team management. Experience writing Endur software using OpenJVS or OpenComponents. Experience writing production non-Endur software applications. Familiarity with system and architecture design principles, especially in the context of distributed systems. Familiarity with energy trading risk management asset classes, especially natural gas and power. Experience integrating additional systems to Openlink Endur and supporting them. Experience managing both software engineers and support engineers. Ability to own projects, define requirements, and lead development and support initiatives. Package: £200,000 - £250,000 base salary Annual Bonus bringing total compensation to in excess of £300k Hybrid working (London) Software Engineering Manager - Openlink Endur - £200,000 - £250,000 + Excellent Bonus - London or Houston (Hybrid) - Trading
Job Title: CyberArk Specialist Contract Duration: 65 Days - Inside IR35 Start Date: ASAP Security Clearance: Must have SC Clearance Day Rate: £500 per day Role Summary: The CyberArk Specialist will join the CyberArk delivery team to deploy the core CyberArk Privileged Access Security (PAS) solution into a public sector client. This role involves the installation, configuration, testing, and account onboarding of the CyberArk core PAS across Windows and RHEL target applications and Servers. The specialist will provide technical expertise related to the CyberArk PAS suite within on-premise, AWS, and Azure environments. CyberArk Components: Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G) Privileged Threat Analytics Essential Responsibilities and Requirements: Demonstrated hands-on experience with CyberArk's Privileged Identity and Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR). Proven experience in extending existing CyberArk technologies and practices, providing recommendations to optimize or enhance BAU services. Strong knowledge of PAM processes, procedures, and onboarding of accounts into a PAM solution, ideally CyberArk. Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux, and Middleware technologies. Understanding of Active Directory structures, Identity Management policies, and processes. Knowledge of PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience in facilitating business process design related to managing identities and access privileges. Previous role as a BAU Support Engineer for a PAM solution, preferably CyberArk. Key Skills and Behaviours: Flexible approach with the ability to work cooperatively in a team environment. Self-starter with the ability to perform quality assurance and control, ensuring technical deliverables are error-free. Experience in supporting large, complex technical environments. Methodical and structured approach to tasks. Ability to organize and prioritize tasks effectively. Strong interpersonal skills to establish and maintain relationships and interact with team members. Excellent organization and time management skills. Strong analytical and problem-solving skills.
26/04/2024
Project-based
Job Title: CyberArk Specialist Contract Duration: 65 Days - Inside IR35 Start Date: ASAP Security Clearance: Must have SC Clearance Day Rate: £500 per day Role Summary: The CyberArk Specialist will join the CyberArk delivery team to deploy the core CyberArk Privileged Access Security (PAS) solution into a public sector client. This role involves the installation, configuration, testing, and account onboarding of the CyberArk core PAS across Windows and RHEL target applications and Servers. The specialist will provide technical expertise related to the CyberArk PAS suite within on-premise, AWS, and Azure environments. CyberArk Components: Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G) Privileged Threat Analytics Essential Responsibilities and Requirements: Demonstrated hands-on experience with CyberArk's Privileged Identity and Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR). Proven experience in extending existing CyberArk technologies and practices, providing recommendations to optimize or enhance BAU services. Strong knowledge of PAM processes, procedures, and onboarding of accounts into a PAM solution, ideally CyberArk. Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux, and Middleware technologies. Understanding of Active Directory structures, Identity Management policies, and processes. Knowledge of PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience in facilitating business process design related to managing identities and access privileges. Previous role as a BAU Support Engineer for a PAM solution, preferably CyberArk. Key Skills and Behaviours: Flexible approach with the ability to work cooperatively in a team environment. Self-starter with the ability to perform quality assurance and control, ensuring technical deliverables are error-free. Experience in supporting large, complex technical environments. Methodical and structured approach to tasks. Ability to organize and prioritize tasks effectively. Strong interpersonal skills to establish and maintain relationships and interact with team members. Excellent organization and time management skills. Strong analytical and problem-solving skills.
Project Manager: Finance Services, Remote, Republic of Ireland Our Leading Global Enterprise client is hiring Project Manager with good solid 6+ years' of experience to join their team. Start Date: 1st May 2024 Duration: 110 Days Rate: £263/day (Please Note, Employer NI is paid for by the client) IR35 Status: Inside Location: Remote (should be based in Republic of Ireland) Job Details: Drives the development and execution of project plan by working with project team to define, sequence, and estimate duration of activities and determine schedules to meet project objectives Ensures consistency and adherence to Company standards, processes, and policies for all projects Manages all aspects of the project execution including: chartering, scope definition, requirements gathering, project planning, change control, risk management and reporting Facilitates and manages resource planning, cost estimation, budget development, and cost control Manages the identification, resolution and escalation of project risks and issues Tracks project budget and resource utilization against plan Plans and executes project communications ensuring timely and accurate distribution of information, documentation, and issue resolution to all appropriate team members Occasionally responsible for multiple Project Managers dedicated to a common project or fewer large/highly complex customer Projects/Deliverables Responsible for tasks and activities related to a project eg, communication, documentation, reporting, maintaining schedules etc. Communicates with Senior Management team regarding status of specific projects Works under specific guidance of Senior Program Managers/Delivery Management, Interactions primarily with internal IT project team members Skills and Knowledge: Strong project management experience Strong stakeholder management Financial services industry experience is advantageous Soft Skills: Good written and spoken communicative abilities; presentation and moderation skills; professional and convincing manner of appearance and expression; clear, targeted communication (verbal and written) Good decision-making skills. Influence and persuasion skills High degree of independence, organisational skills and time management Ability to perform very well even under high pressure in a structured manner and to strict deadline; ability to address multiple activities at any time Solution-oriented thinking and acting Ability to influence with integrity & negotiate sympathetically To apply for this Project Manager contract job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
26/04/2024
Project-based
Project Manager: Finance Services, Remote, Republic of Ireland Our Leading Global Enterprise client is hiring Project Manager with good solid 6+ years' of experience to join their team. Start Date: 1st May 2024 Duration: 110 Days Rate: £263/day (Please Note, Employer NI is paid for by the client) IR35 Status: Inside Location: Remote (should be based in Republic of Ireland) Job Details: Drives the development and execution of project plan by working with project team to define, sequence, and estimate duration of activities and determine schedules to meet project objectives Ensures consistency and adherence to Company standards, processes, and policies for all projects Manages all aspects of the project execution including: chartering, scope definition, requirements gathering, project planning, change control, risk management and reporting Facilitates and manages resource planning, cost estimation, budget development, and cost control Manages the identification, resolution and escalation of project risks and issues Tracks project budget and resource utilization against plan Plans and executes project communications ensuring timely and accurate distribution of information, documentation, and issue resolution to all appropriate team members Occasionally responsible for multiple Project Managers dedicated to a common project or fewer large/highly complex customer Projects/Deliverables Responsible for tasks and activities related to a project eg, communication, documentation, reporting, maintaining schedules etc. Communicates with Senior Management team regarding status of specific projects Works under specific guidance of Senior Program Managers/Delivery Management, Interactions primarily with internal IT project team members Skills and Knowledge: Strong project management experience Strong stakeholder management Financial services industry experience is advantageous Soft Skills: Good written and spoken communicative abilities; presentation and moderation skills; professional and convincing manner of appearance and expression; clear, targeted communication (verbal and written) Good decision-making skills. Influence and persuasion skills High degree of independence, organisational skills and time management Ability to perform very well even under high pressure in a structured manner and to strict deadline; ability to address multiple activities at any time Solution-oriented thinking and acting Ability to influence with integrity & negotiate sympathetically To apply for this Project Manager contract job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
25/04/2024
Full time
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
25/04/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Responsibilities: Development: Design, develop, and maintain highly scalable and secure micro-services using modern frameworks and libraries. Implement RESTful APIs using best practices and design principles. Write clean, maintainable, and well-documented code. Collaborate with designers and product managers to translate requirements into technical solutions. Conduct unit and integration testing to ensure code quality and functionality. Cloud & DevOps: IBM Cloud: Design and deploy containerized applications using IBM Cloud Kubernetes Service (IKS). Utilize Terraform or ArgoCD to automate infrastructure provisioning and configuration management. Implement CI/CD pipelines using IBM Cloud Continuous Delivery service or other compatible tools. Configure and monitor IBM Cloud resources (VMs, storage, networking) using the appropriate tools and APIs. AWS: Design and deploy containerized applications using Amazon Elastic Container Service (ECS) or Amazon Elastic Kubernetes Service (EKS). Utilize CloudFormation or Terraform to automate infrastructure provisioning and configuration management. Implement CI/CD pipelines using AWS CodePipeline or other compatible tools. Configure and monitor AWS resources (EC2 instances, S3 buckets, VPC) using the appropriate tools and APIs. Qualifications: Essential: 5+ years of experience as a Full Stack Developer, with a strong understanding of Front End and Back End development principles. Proven experience in designing, developing, and deploying micro-services architectures. In-depth knowledge of containerization technologies, like Docker and Kubernetes. Experience working with CI/CD tools and methodologies. Experience in at least one of the major cloud providers (IBM Cloud or AWS) with a focus on containerization and DevOps practices. Strong understanding of cloud security best practices. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Ability to work independently and as part of a team. Preferred: Experience working with both IBM Cloud and AWS. Experience with container orchestration tools like Kubernetes and OpenShift. Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Experience with IaC tools specific to IBM Cloud (Cloud Pak for Automation) or AWS (CloudFormation). Experience with API Gateway or similar tools for managing API deployments. Knowledge of cloud-native design patterns and best practices.
25/04/2024
Project-based
Responsibilities: Development: Design, develop, and maintain highly scalable and secure micro-services using modern frameworks and libraries. Implement RESTful APIs using best practices and design principles. Write clean, maintainable, and well-documented code. Collaborate with designers and product managers to translate requirements into technical solutions. Conduct unit and integration testing to ensure code quality and functionality. Cloud & DevOps: IBM Cloud: Design and deploy containerized applications using IBM Cloud Kubernetes Service (IKS). Utilize Terraform or ArgoCD to automate infrastructure provisioning and configuration management. Implement CI/CD pipelines using IBM Cloud Continuous Delivery service or other compatible tools. Configure and monitor IBM Cloud resources (VMs, storage, networking) using the appropriate tools and APIs. AWS: Design and deploy containerized applications using Amazon Elastic Container Service (ECS) or Amazon Elastic Kubernetes Service (EKS). Utilize CloudFormation or Terraform to automate infrastructure provisioning and configuration management. Implement CI/CD pipelines using AWS CodePipeline or other compatible tools. Configure and monitor AWS resources (EC2 instances, S3 buckets, VPC) using the appropriate tools and APIs. Qualifications: Essential: 5+ years of experience as a Full Stack Developer, with a strong understanding of Front End and Back End development principles. Proven experience in designing, developing, and deploying micro-services architectures. In-depth knowledge of containerization technologies, like Docker and Kubernetes. Experience working with CI/CD tools and methodologies. Experience in at least one of the major cloud providers (IBM Cloud or AWS) with a focus on containerization and DevOps practices. Strong understanding of cloud security best practices. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Ability to work independently and as part of a team. Preferred: Experience working with both IBM Cloud and AWS. Experience with container orchestration tools like Kubernetes and OpenShift. Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Experience with IaC tools specific to IBM Cloud (Cloud Pak for Automation) or AWS (CloudFormation). Experience with API Gateway or similar tools for managing API deployments. Knowledge of cloud-native design patterns and best practices.
Service Desk Manager - German Speaker - Permanent - Prague Robson Bale are looking for a German Speaking Service Desk Manager to come on board for a permanent opportunity in Prague. Permanent, Excellent salary Key Responsibilities: Lead and oversee the day-to-day operations of the service desk organization, including the enablement and coaching of service coordinators. Support the development and implementation of strategies to scale the service desk organization in line with the increasing volume of mandates and customer requirements. Collaborate with stakeholders to define service desk structure, processes, and service level agreements (SLAs) tailored to the needs of different customers. Manage and mentor a diverse, partly decentralized team of IT support technicians in multiple countries, fostering a culture of continuous improvement and process orientation. Monitor and manage performance metrics for the service desk organization, identifying areas for improvement and implementing corrective actions as necessary. Coordinate with other IT teams and departments to ensure seamless integration of service desk operations with broader IT service delivery. Stay up-to-date of emerging technologies and industry trends related to IT service desk and in IT service management, incorporating relevant innovations into service desk operations. Actively participate in hiring process of new team members and help evolve the evaluation and testing process for new hires Schedule shift rotations for different service desk services including 24/7 Requirements Proven experience in managing service desk operations, with a focus on structuring organizations for growth and scalability. Experience with leading a large 20+ shared service desk team Demonstrated ability to lead teams in a dynamic and fast-paced environment. Solid understanding of regulatory environments, eg in the pharmaceutical sector, to ensure compliance in IT service delivery. Strong understanding of IT service management principles and frameworks, with ITIL certification preferred. Excellent communication and stakeholder management skills, with fluency in English and German, Czech is a bonus. Experience with service desk tools and technologies for ticket management, service desk telephony and shift planning (eg ServiceDesk Plus, ServiceNow, Inopla). Proven track record of driving process improvements and delivering measurable results in service desk operations. Permanent, Excellent salary Service Desk Manager - German Speaker - Permanent - Prague
25/04/2024
Full time
Service Desk Manager - German Speaker - Permanent - Prague Robson Bale are looking for a German Speaking Service Desk Manager to come on board for a permanent opportunity in Prague. Permanent, Excellent salary Key Responsibilities: Lead and oversee the day-to-day operations of the service desk organization, including the enablement and coaching of service coordinators. Support the development and implementation of strategies to scale the service desk organization in line with the increasing volume of mandates and customer requirements. Collaborate with stakeholders to define service desk structure, processes, and service level agreements (SLAs) tailored to the needs of different customers. Manage and mentor a diverse, partly decentralized team of IT support technicians in multiple countries, fostering a culture of continuous improvement and process orientation. Monitor and manage performance metrics for the service desk organization, identifying areas for improvement and implementing corrective actions as necessary. Coordinate with other IT teams and departments to ensure seamless integration of service desk operations with broader IT service delivery. Stay up-to-date of emerging technologies and industry trends related to IT service desk and in IT service management, incorporating relevant innovations into service desk operations. Actively participate in hiring process of new team members and help evolve the evaluation and testing process for new hires Schedule shift rotations for different service desk services including 24/7 Requirements Proven experience in managing service desk operations, with a focus on structuring organizations for growth and scalability. Experience with leading a large 20+ shared service desk team Demonstrated ability to lead teams in a dynamic and fast-paced environment. Solid understanding of regulatory environments, eg in the pharmaceutical sector, to ensure compliance in IT service delivery. Strong understanding of IT service management principles and frameworks, with ITIL certification preferred. Excellent communication and stakeholder management skills, with fluency in English and German, Czech is a bonus. Experience with service desk tools and technologies for ticket management, service desk telephony and shift planning (eg ServiceDesk Plus, ServiceNow, Inopla). Proven track record of driving process improvements and delivering measurable results in service desk operations. Permanent, Excellent salary Service Desk Manager - German Speaker - Permanent - Prague
Offshore Consents Manager Responsibilities Delivery of the offshore consents and licensing requirements required for one of TWP's projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required by TWP from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
25/04/2024
Full time
Offshore Consents Manager Responsibilities Delivery of the offshore consents and licensing requirements required for one of TWP's projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required by TWP from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Offshore Consents Manager Responsibilities Delivery of the offshore consents and licensing requirements required for one of the businesses projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
25/04/2024
Full time
Offshore Consents Manager Responsibilities Delivery of the offshore consents and licensing requirements required for one of the businesses projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Offshore Consents Manager 6 months - Inside IR35 Delivery of the offshore consents and licensing requirements required for one of the business projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
25/04/2024
Project-based
Offshore Consents Manager 6 months - Inside IR35 Delivery of the offshore consents and licensing requirements required for one of the business projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.
24/04/2024
Full time
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
24/04/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
24/04/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy