M365 Senior Consultant - (M365 tenant to tenant migrations, Entra ID, Intune) Opportunity to move into a Presales Architect role! M365 Senior Consultant (M365 tenant to tenant migrations, Entra ID, Intune) - hybrid role with one day per week in the office - South West London. Training and Certification in most M365 Microsoft accreditations! Are you a M365 Senior Consultant (M365 tenant to tenant migrations, Entra ID, Intune) with experience of presales working on design & architecture of project Migrations for ideally both on-prem and online migrations? Are you looking to step up into something a little different? If so, this role might be for you! As a M365 Senior Consultant (M365 tenant to tenant migrations, Entra ID, Intune), you must have experience of presales, designing and delivering the following: M365 including designing Exchange migrations & M365 tenant to tenant migrations Intune deployment Microsoft Defender for x migrations As a M365 Senior Consultant (M365 tenant to tenant migrations, Entra ID, Intune) this is a hybrid role working from home with trips to the office about once per week. You will be working with customers to discuss a range of services, engaging in presales activity including bid & tender response, workshops and design work in the Microsoft 365 and security space. You will have the chance to work with broader collaboration M365 products including Teams, and there is the potential to move into a Presales Architect role as well! Are you interested in this M365 Senior Consultant (M365 tenant to tenant migrations, Entra ID, Intune) design and presales role? Get in touch ASAP - interviewing soon!
17/05/2024
Full time
M365 Senior Consultant - (M365 tenant to tenant migrations, Entra ID, Intune) Opportunity to move into a Presales Architect role! M365 Senior Consultant (M365 tenant to tenant migrations, Entra ID, Intune) - hybrid role with one day per week in the office - South West London. Training and Certification in most M365 Microsoft accreditations! Are you a M365 Senior Consultant (M365 tenant to tenant migrations, Entra ID, Intune) with experience of presales working on design & architecture of project Migrations for ideally both on-prem and online migrations? Are you looking to step up into something a little different? If so, this role might be for you! As a M365 Senior Consultant (M365 tenant to tenant migrations, Entra ID, Intune), you must have experience of presales, designing and delivering the following: M365 including designing Exchange migrations & M365 tenant to tenant migrations Intune deployment Microsoft Defender for x migrations As a M365 Senior Consultant (M365 tenant to tenant migrations, Entra ID, Intune) this is a hybrid role working from home with trips to the office about once per week. You will be working with customers to discuss a range of services, engaging in presales activity including bid & tender response, workshops and design work in the Microsoft 365 and security space. You will have the chance to work with broader collaboration M365 products including Teams, and there is the potential to move into a Presales Architect role as well! Are you interested in this M365 Senior Consultant (M365 tenant to tenant migrations, Entra ID, Intune) design and presales role? Get in touch ASAP - interviewing soon!
I am working with a well-known software consultancy in Edinburgh who are looking to recruit a Digital Transformation Consultant for their Edinburgh or Bristol office . The company: They are a thriving software company, focused on Digital Transformation and cloud consultancy. Their head office is in Edinburgh, and they have a wide-ranging list of clients from private, to government to public sector. They focus on designing and building software cloud solutions and digital transformation across some huge organisations and this is a pivotal role for them. They are hiring due to an internal restructure and this role will be reporting directly into the company's Managing Director. In relation to where you will work, this will be a combination of home based (majority) and some office working. Ideally, you could get into the Edinburgh office at the Gyle roughly twice a week, as you will be a senior figure and your presence will be of great benefit to the team. However, this role is working with a client down in Bristol, so you will likely visit them once a month. The role could also be based near Bristol, working remotely and close to the client. The role: In this role, you will lead the delivery of complex clients and programmes and will be a key member of the business. You will lead large-scale delivery with a focus on achieving client outcomes, developing senior client relationships (at the C-suite level) and doing this through effective delivery leadership. Your key responsibilities will include but are not limited to: * Leading a multi-disciplined team to drive highest levels of customer satisfaction * Leading on the implementation of the company strategy across one main client * Representing the business across the organisation, in front of clients and prospective clients * Maximising the return on sales and identifying opportunities * Lead on the development of the capability across Project Management, Architecture, Cloud and Software Development This is a client-facing role which combines strong leadership attributes working across all dimensions of the consultancy life cycle, including pre-sales, commercial, relationships, technology, delivery and people. Your background: * Previous experience working in a software/technology consultancy or large end-user * Background in a Senior Software Delivery role, working with large-scale clients and organisations * Strong appreciation of modern software engineering and associated development technologies and the full software development life cycle * Background in leading the delivery of large-scale, complex technology projects for clients, or lead a portfolio of client engagements * Ability to develop and maintain senior client/partner relationships * Contribute to the development of innovative propositions, ways of working and other thought leadership collateral This is an opportunity to work with a thriving and employee-first organisation. You will get to work with some huge organisations whilst leading and working alongside some very bright minds. If you are interested, please apply or call Hamish at Cathcart Technology for a chat.
17/05/2024
Full time
I am working with a well-known software consultancy in Edinburgh who are looking to recruit a Digital Transformation Consultant for their Edinburgh or Bristol office . The company: They are a thriving software company, focused on Digital Transformation and cloud consultancy. Their head office is in Edinburgh, and they have a wide-ranging list of clients from private, to government to public sector. They focus on designing and building software cloud solutions and digital transformation across some huge organisations and this is a pivotal role for them. They are hiring due to an internal restructure and this role will be reporting directly into the company's Managing Director. In relation to where you will work, this will be a combination of home based (majority) and some office working. Ideally, you could get into the Edinburgh office at the Gyle roughly twice a week, as you will be a senior figure and your presence will be of great benefit to the team. However, this role is working with a client down in Bristol, so you will likely visit them once a month. The role could also be based near Bristol, working remotely and close to the client. The role: In this role, you will lead the delivery of complex clients and programmes and will be a key member of the business. You will lead large-scale delivery with a focus on achieving client outcomes, developing senior client relationships (at the C-suite level) and doing this through effective delivery leadership. Your key responsibilities will include but are not limited to: * Leading a multi-disciplined team to drive highest levels of customer satisfaction * Leading on the implementation of the company strategy across one main client * Representing the business across the organisation, in front of clients and prospective clients * Maximising the return on sales and identifying opportunities * Lead on the development of the capability across Project Management, Architecture, Cloud and Software Development This is a client-facing role which combines strong leadership attributes working across all dimensions of the consultancy life cycle, including pre-sales, commercial, relationships, technology, delivery and people. Your background: * Previous experience working in a software/technology consultancy or large end-user * Background in a Senior Software Delivery role, working with large-scale clients and organisations * Strong appreciation of modern software engineering and associated development technologies and the full software development life cycle * Background in leading the delivery of large-scale, complex technology projects for clients, or lead a portfolio of client engagements * Ability to develop and maintain senior client/partner relationships * Contribute to the development of innovative propositions, ways of working and other thought leadership collateral This is an opportunity to work with a thriving and employee-first organisation. You will get to work with some huge organisations whilst leading and working alongside some very bright minds. If you are interested, please apply or call Hamish at Cathcart Technology for a chat.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. 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Azure Consultant - Hybrid: 3 days onsite in either Manchester, Northampton or Chippenham - £60,000 + OTE We have partnered with an organisation who strive themselves on having technical specialist and business experts within their organisation and deliver technical. The organisation is hiring for a customer facing Azure Consultant to drive the client relations and deliver solutions to their business partners and clients. The Azure Consultant will operate as an Azure Engineer and Pre-sales to engage with clients to understand their business requirements and architecting Azure Cloud solutions. This role requires a mixture of technical expertise within Azure solutions and strong customer facing skills. The Azure Consultant will be required to visit the office in Northampton or Chippenham 3 days a week. Requirements of the Azure Consultant: - Extensive experience with Azure as a subject matter expert - Client facing exposure working in a consultancy position or MSP environment. - Strong understanding of Azure services such as Networking, Security, Virtual Desktop, Compute etc. - Experience within pre-sales/customer facing. - Excellent communicator to a mixture of clients. Responsibilities of the Azure Consultant: - Deliver projects for key customers across various sectors - Conduct technical workshops and Proof-of-concepts (POCs) to show how Azure solutions work. - Collaborate with the sales teams to align technical solutions with client needs. - Design and architect cost-effective Azure solutions - Present and explain the business solutions to clients to show how they have bring value. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
13/05/2024
Full time
Azure Consultant - Hybrid: 3 days onsite in either Manchester, Northampton or Chippenham - £60,000 + OTE We have partnered with an organisation who strive themselves on having technical specialist and business experts within their organisation and deliver technical. The organisation is hiring for a customer facing Azure Consultant to drive the client relations and deliver solutions to their business partners and clients. The Azure Consultant will operate as an Azure Engineer and Pre-sales to engage with clients to understand their business requirements and architecting Azure Cloud solutions. This role requires a mixture of technical expertise within Azure solutions and strong customer facing skills. The Azure Consultant will be required to visit the office in Northampton or Chippenham 3 days a week. Requirements of the Azure Consultant: - Extensive experience with Azure as a subject matter expert - Client facing exposure working in a consultancy position or MSP environment. - Strong understanding of Azure services such as Networking, Security, Virtual Desktop, Compute etc. - Experience within pre-sales/customer facing. - Excellent communicator to a mixture of clients. Responsibilities of the Azure Consultant: - Deliver projects for key customers across various sectors - Conduct technical workshops and Proof-of-concepts (POCs) to show how Azure solutions work. - Collaborate with the sales teams to align technical solutions with client needs. - Design and architect cost-effective Azure solutions - Present and explain the business solutions to clients to show how they have bring value. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
We are currently looking on behalf of one of our important clients for a Java Software Developer. This role is permanent position based in Thurgau Canton & comes with some home office allowance. Your Role: Co-design & optimize software architecture & user interfaces. Design & implement new innovative applications & features & renew & improve existing functions. Develop concepts & specifications for implementation. Evaluate & use of modern technologies, tools & libraries. Carry out Agile software development in close cooperation with sales, product & project management. Ensure Continuous Integration & create comprehensive unit tests for high software quality. Create system & product documentation. Your Skills & Experience: At least 3 years of professional experience in Java Software Development. Skilled & experienced in Java EE, Angular, databases, application Servers & object-oriented analysis & design. Ideally experienced in Web Services, Message Queue, Containers (eg Docker) & GitLab. Any experience within Highly Regulated Industries is considered very advantageous. Your Profile: Completed University Degree in Computer Science or similar. Very good communication skills & team-oriented. Fluent in English (spoken & written) & proficient German language skills to at least B2 level are mandatory requirements.
13/05/2024
Full time
We are currently looking on behalf of one of our important clients for a Java Software Developer. This role is permanent position based in Thurgau Canton & comes with some home office allowance. Your Role: Co-design & optimize software architecture & user interfaces. Design & implement new innovative applications & features & renew & improve existing functions. Develop concepts & specifications for implementation. Evaluate & use of modern technologies, tools & libraries. Carry out Agile software development in close cooperation with sales, product & project management. Ensure Continuous Integration & create comprehensive unit tests for high software quality. Create system & product documentation. Your Skills & Experience: At least 3 years of professional experience in Java Software Development. Skilled & experienced in Java EE, Angular, databases, application Servers & object-oriented analysis & design. Ideally experienced in Web Services, Message Queue, Containers (eg Docker) & GitLab. Any experience within Highly Regulated Industries is considered very advantageous. Your Profile: Completed University Degree in Computer Science or similar. Very good communication skills & team-oriented. Fluent in English (spoken & written) & proficient German language skills to at least B2 level are mandatory requirements.