*CANDIDATE MUST HOLD ACTIVE SC CLEARANCE DUE TO THE NATURE OF THE ROLE* Role: Infrastructure Support Specialist Location: Edinburgh - Onsite IR35 Status: Outside Clearance: Must hold SC Clearance Site Hours: 07:00 - 16:30 Mon -Thurs and 07:00 - 13:30 Fri We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability. Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint
26/04/2024
Project-based
*CANDIDATE MUST HOLD ACTIVE SC CLEARANCE DUE TO THE NATURE OF THE ROLE* Role: Infrastructure Support Specialist Location: Edinburgh - Onsite IR35 Status: Outside Clearance: Must hold SC Clearance Site Hours: 07:00 - 16:30 Mon -Thurs and 07:00 - 13:30 Fri We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability. Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint
3rd Line Network Engineer, LogicMonitor, SolarWinds, ASAP, ONSITE Cheshire, £Good, OUTSIDE IR35 Role Summary We have an excellent opportunity for an experienced 3rd Line Customer Network Support Engineer, to join our SMC team. As a 3rd Line Customer Network Support Engineer, you will serve as a senior technical resource responsible for delivering expert-level support to our customers. Your primary focus will be on resolving complex network-related issues, troubleshooting advanced network configurations, and providing proactive guidance to optimize network performance. You will play a crucial role in ensuring the reliability, scalability, and security of our customers' networks while delivering exceptional service and maintaining high levels of customer satisfaction. The right Engineer will be working in close collaboration with the SMC team, and the wider consultant team. Core responsibilities of the role include, but are not limited to, the following: Act as a subject matter expert (SME) for resolving escalated technical issues related to network infrastructure, routing, switching, and connectivity. Diagnose and troubleshoot complex network problems using a variety of tools and techniques, including packet analysis, network monitoring, and log analysis. Provide timely and effective resolutions to customer incidents, ensuring minimal disruption to their operations and adhering to service level agreements (SLAs). Coordinate and execute network changes, upgrades, and migrations in collaboration with customers and internal stakeholders. Ensure that all network changes are properly documented, tracked, and communicated to relevant parties to maintain transparency and accountability. Follow change management processes and procedures to minimize the risk of service disruptions and maintain the integrity of the network environment. Build strong relationships with customers by providing proactive support, delivering value-added services, and serving as a trusted advisor on network-related matters. Act as the primary point of contact for customer inquiries, escalations, and technical consultations, demonstrating professionalism and empathy in all interactions. Conduct periodic service reviews with customers to assess satisfaction levels, gather feedback, and identify opportunities for improvement. Desirable Qualifications and Experience Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant industry certifications such as CCNP, CCIE, or equivalent are preferred VCAP Network Virtualization Deploy Extensive experience in network engineering and support roles, with a focus on troubleshooting complex network issues Extensive experience in network engineering and support roles, with a focus on troubleshooting complex network issues and designing scalable network architectures. Proficiency in network protocols and technologies, including TCP/IP, BGP, OSPF, VLANs, MPLS, QoS, and VPNs. Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve technical issues in high-pressure environments. Experience with network monitoring and management tools such as LogicMonitor, Wireshark, SolarWinds, or similar. Familiarity with cloud networking concepts and experience with cloud platforms such as AWS, Azure, or GCP is a plus. About the person Two to three years of experience in a similar type role Desire to develop and progress their career Excellent communicator both verbally and written Experienced, mature, influential, assertive and diplomatic Able to operate independently or as part of a larger team Excellent knowledge of chosen subject matter A flexible approach to work and prepared 'go the extra mile' to exceed customer expectations Applies knowledge and skills through handling complex problems beyond own area of expertise Ability to commute to main office in Cheshire 3 days per week as this role is on our Hybrid model. If you have the skills and experience as mentioned above, please send in your CV for review
26/04/2024
Project-based
3rd Line Network Engineer, LogicMonitor, SolarWinds, ASAP, ONSITE Cheshire, £Good, OUTSIDE IR35 Role Summary We have an excellent opportunity for an experienced 3rd Line Customer Network Support Engineer, to join our SMC team. As a 3rd Line Customer Network Support Engineer, you will serve as a senior technical resource responsible for delivering expert-level support to our customers. Your primary focus will be on resolving complex network-related issues, troubleshooting advanced network configurations, and providing proactive guidance to optimize network performance. You will play a crucial role in ensuring the reliability, scalability, and security of our customers' networks while delivering exceptional service and maintaining high levels of customer satisfaction. The right Engineer will be working in close collaboration with the SMC team, and the wider consultant team. Core responsibilities of the role include, but are not limited to, the following: Act as a subject matter expert (SME) for resolving escalated technical issues related to network infrastructure, routing, switching, and connectivity. Diagnose and troubleshoot complex network problems using a variety of tools and techniques, including packet analysis, network monitoring, and log analysis. Provide timely and effective resolutions to customer incidents, ensuring minimal disruption to their operations and adhering to service level agreements (SLAs). Coordinate and execute network changes, upgrades, and migrations in collaboration with customers and internal stakeholders. Ensure that all network changes are properly documented, tracked, and communicated to relevant parties to maintain transparency and accountability. Follow change management processes and procedures to minimize the risk of service disruptions and maintain the integrity of the network environment. Build strong relationships with customers by providing proactive support, delivering value-added services, and serving as a trusted advisor on network-related matters. Act as the primary point of contact for customer inquiries, escalations, and technical consultations, demonstrating professionalism and empathy in all interactions. Conduct periodic service reviews with customers to assess satisfaction levels, gather feedback, and identify opportunities for improvement. Desirable Qualifications and Experience Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant industry certifications such as CCNP, CCIE, or equivalent are preferred VCAP Network Virtualization Deploy Extensive experience in network engineering and support roles, with a focus on troubleshooting complex network issues Extensive experience in network engineering and support roles, with a focus on troubleshooting complex network issues and designing scalable network architectures. Proficiency in network protocols and technologies, including TCP/IP, BGP, OSPF, VLANs, MPLS, QoS, and VPNs. Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve technical issues in high-pressure environments. Experience with network monitoring and management tools such as LogicMonitor, Wireshark, SolarWinds, or similar. Familiarity with cloud networking concepts and experience with cloud platforms such as AWS, Azure, or GCP is a plus. About the person Two to three years of experience in a similar type role Desire to develop and progress their career Excellent communicator both verbally and written Experienced, mature, influential, assertive and diplomatic Able to operate independently or as part of a larger team Excellent knowledge of chosen subject matter A flexible approach to work and prepared 'go the extra mile' to exceed customer expectations Applies knowledge and skills through handling complex problems beyond own area of expertise Ability to commute to main office in Cheshire 3 days per week as this role is on our Hybrid model. If you have the skills and experience as mentioned above, please send in your CV for review
Operations Engineer Multi-Asset Trading (London - Remote) Cititec Talent is partnered with a fast-growth scale up in the multi-asset trading space. They are looking for an Operations Engineer where you'll be at the forefront of maintaining their platform's reliability and efficiency, ensuring their clients receive top-notch trading experiences. From monitoring technical infrastructure to managing client onboarding and FIX integrations, you'll contribute directly to their mission of delivering market-leading multi-asset trading technology. Responsibilities: Monitor system performance, troubleshoot technical issues, and collaborate with cross-functional teams to integrate new features while maintaining stability. Assist in onboarding new clients, including setup on the platform, provisioning liquidity, and maintaining clear communication throughout the process. Support FIX integrations for external clients, liquidity providers, and partners, ensuring smooth onboarding and maintenance of trading platform environment. Provide timely responses to technical incidents, analyse root causes, and collaborate with teams to address challenges and prevent recurrence. Identify opportunities to enhance platform performance, scalability, and reliability, implementing optimizations in collaboration with the development team. Skills Required: Bachelor's degree in Computer Science, Information Technology, or related field. Minimum 4 years of experience in operations or infrastructure management within the FinTech industry, preferably with exposure to FX trading platforms. Proficiency in FIX protocol implementation within financial markets. Strong understanding of technical infrastructure components, network protocols, and trading environments. Experience with operating systems and Scripting languages (eg, Python). Familiarity with monitoring and alerting tools for incident management. Excellent problem-solving skills and ability to work effectively under pressure in a dynamic startup environment.
26/04/2024
Full time
Operations Engineer Multi-Asset Trading (London - Remote) Cititec Talent is partnered with a fast-growth scale up in the multi-asset trading space. They are looking for an Operations Engineer where you'll be at the forefront of maintaining their platform's reliability and efficiency, ensuring their clients receive top-notch trading experiences. From monitoring technical infrastructure to managing client onboarding and FIX integrations, you'll contribute directly to their mission of delivering market-leading multi-asset trading technology. Responsibilities: Monitor system performance, troubleshoot technical issues, and collaborate with cross-functional teams to integrate new features while maintaining stability. Assist in onboarding new clients, including setup on the platform, provisioning liquidity, and maintaining clear communication throughout the process. Support FIX integrations for external clients, liquidity providers, and partners, ensuring smooth onboarding and maintenance of trading platform environment. Provide timely responses to technical incidents, analyse root causes, and collaborate with teams to address challenges and prevent recurrence. Identify opportunities to enhance platform performance, scalability, and reliability, implementing optimizations in collaboration with the development team. Skills Required: Bachelor's degree in Computer Science, Information Technology, or related field. Minimum 4 years of experience in operations or infrastructure management within the FinTech industry, preferably with exposure to FX trading platforms. Proficiency in FIX protocol implementation within financial markets. Strong understanding of technical infrastructure components, network protocols, and trading environments. Experience with operating systems and Scripting languages (eg, Python). Familiarity with monitoring and alerting tools for incident management. Excellent problem-solving skills and ability to work effectively under pressure in a dynamic startup environment.
Field Engineer- English Speaking location Littau,Switzerland General aim of the position - Install/integrate and maintain telecommunication and infrastructure equipments in the wireless and Wireline networks within the assigned geographical area; - Daily travel to customers' network sites to perform tasks in the areas fulfilment, assurance and preventive maintenance; - Participate in oncall service rota. Main tasks Assurance - Follow troubleshooting procedures with the support from NOC and restore network services within the defined SLA; - Use the available tools and perform measurements to isolate and fix the faults; - Replace faulty equipment parts and perform functional tests to validate the troubleshooting results; - Implement temporary solutions whenever appropriate to help faster service restoration; - Log all actions and update the current status into the trouble ticketing tools; - Follow the spare part handling processes; - Support risk assessment activities when required; - Participate in 24x7 oncall rota. Fulfilment - Implement work orders, perform equipment installation, activation, site integration and testing within the defined SLA; - Record the implementation results into the corresponding tools, fill in service reports; - Activate the services and changes in the network together with NOC and/or customer DSS; - Notify and update NOC and/or customer DSS with the status of the changes during implementation; Preventive Maintenance - Perform preventive maintenance activities within the defined SLA; - Follow the preventive maintenance guidelines; - Perform site audits; - Resolve any issues and deficiencies found on site, including the ones discovered during site visits. - Support the Field Technician for complex tasks; - Member of project teams within Field Services. Required competencies - willingness to travel on a daily basis; - solid understanding of security and safety rules and standards; - not afraid to climb on masts and towers; - Education: recognised apprenticeship in the electrical or telecom area (eg electrician, electronician, multimedia technician, ) advanced education in telecom technologies (eg. telematician) is an advantage. Please send your CVS to: (see below)
26/04/2024
Full time
Field Engineer- English Speaking location Littau,Switzerland General aim of the position - Install/integrate and maintain telecommunication and infrastructure equipments in the wireless and Wireline networks within the assigned geographical area; - Daily travel to customers' network sites to perform tasks in the areas fulfilment, assurance and preventive maintenance; - Participate in oncall service rota. Main tasks Assurance - Follow troubleshooting procedures with the support from NOC and restore network services within the defined SLA; - Use the available tools and perform measurements to isolate and fix the faults; - Replace faulty equipment parts and perform functional tests to validate the troubleshooting results; - Implement temporary solutions whenever appropriate to help faster service restoration; - Log all actions and update the current status into the trouble ticketing tools; - Follow the spare part handling processes; - Support risk assessment activities when required; - Participate in 24x7 oncall rota. Fulfilment - Implement work orders, perform equipment installation, activation, site integration and testing within the defined SLA; - Record the implementation results into the corresponding tools, fill in service reports; - Activate the services and changes in the network together with NOC and/or customer DSS; - Notify and update NOC and/or customer DSS with the status of the changes during implementation; Preventive Maintenance - Perform preventive maintenance activities within the defined SLA; - Follow the preventive maintenance guidelines; - Perform site audits; - Resolve any issues and deficiencies found on site, including the ones discovered during site visits. - Support the Field Technician for complex tasks; - Member of project teams within Field Services. Required competencies - willingness to travel on a daily basis; - solid understanding of security and safety rules and standards; - not afraid to climb on masts and towers; - Education: recognised apprenticeship in the electrical or telecom area (eg electrician, electronician, multimedia technician, ) advanced education in telecom technologies (eg. telematician) is an advantage. Please send your CVS to: (see below)
Job Title: Senior IP Test Engineer Location: Slough & Remote Job Type: Contract Duration: 3 months initially Start Date: May 2024 Pay Rate: TBC Flint UK Technology Services is looking for a Senior IP Test Engineer to join one of our telecoms clients on a minimum 3-month contract basis. The role is based in Slough - Buckingham Avenue and will require the successful candidate to travel to the office a minimum of 2 days per week. About You Excellent Knowledge of Juniper Routers essential Excellent knowledge of IP/MPLS Core network testing & troubleshooting practices Excellent IP skills (ability to troubleshoot the BGP/ISIS routing and other protocols around the MPLS Core estate) Have excellent technical people co-ordination, co-operation, management skills & work independently. Demonstrate tenacity and a proactive attitude to all the tasks defined. Be able to progress tasks concurrently to deliver in the allotted time. Provide regular updates to the Project and Transport Test team principal engineers. Respond to concerns raised by the Transport Test team principal engineers. Responsibilities Rapidly learn the existing MPLS Core connection/solution (including entwined IP Routers) Produce Test Plan including Test Case listing from the provided template (and old examples) and gain sign off from stakeholder though programme and project team. Gather existing Test Cases in Jira system. Review and validate the Test Cases in Jira system, removing duplication and creating more tests cases where required and agreed. Perform MoSCoW test case prioritisation to ensure test cycle is achievable in the time constraints. Review overarching MoPs/Imp Plans from the design teams and ensure all the MoPs work in unison to affect the migration in TestBed. Execute Baseline test cases. Execute Migration MoP Test cases including rollback. feedback on any technical matters to the design teams to improve the solution. Execute Regression suite of test cases once the solution is successfully implemented. Produce and manage defects/issue tracker and seek resolutions. Produce Test Exit Report with change risk assessment and gain sign-off. If you are interested in this role, please send your CV through and someone from the Strategic Resourcing team will review your application and contact you.
26/04/2024
Project-based
Job Title: Senior IP Test Engineer Location: Slough & Remote Job Type: Contract Duration: 3 months initially Start Date: May 2024 Pay Rate: TBC Flint UK Technology Services is looking for a Senior IP Test Engineer to join one of our telecoms clients on a minimum 3-month contract basis. The role is based in Slough - Buckingham Avenue and will require the successful candidate to travel to the office a minimum of 2 days per week. About You Excellent Knowledge of Juniper Routers essential Excellent knowledge of IP/MPLS Core network testing & troubleshooting practices Excellent IP skills (ability to troubleshoot the BGP/ISIS routing and other protocols around the MPLS Core estate) Have excellent technical people co-ordination, co-operation, management skills & work independently. Demonstrate tenacity and a proactive attitude to all the tasks defined. Be able to progress tasks concurrently to deliver in the allotted time. Provide regular updates to the Project and Transport Test team principal engineers. Respond to concerns raised by the Transport Test team principal engineers. Responsibilities Rapidly learn the existing MPLS Core connection/solution (including entwined IP Routers) Produce Test Plan including Test Case listing from the provided template (and old examples) and gain sign off from stakeholder though programme and project team. Gather existing Test Cases in Jira system. Review and validate the Test Cases in Jira system, removing duplication and creating more tests cases where required and agreed. Perform MoSCoW test case prioritisation to ensure test cycle is achievable in the time constraints. Review overarching MoPs/Imp Plans from the design teams and ensure all the MoPs work in unison to affect the migration in TestBed. Execute Baseline test cases. Execute Migration MoP Test cases including rollback. feedback on any technical matters to the design teams to improve the solution. Execute Regression suite of test cases once the solution is successfully implemented. Produce and manage defects/issue tracker and seek resolutions. Produce Test Exit Report with change risk assessment and gain sign-off. If you are interested in this role, please send your CV through and someone from the Strategic Resourcing team will review your application and contact you.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
25/04/2024
Project-based
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Infrastructure Support Engineer- 2nd/3rd Line support, Network, Azure My client are looking for an Infrastructure Engineer to join a rapidly growing Support team. You will be working heavily with the IT Director and Infrastructure Manager on these projects whilst assisting with the day to day running of the support across the business. You will work alongside the 1st-3rd line support engineers and be the point of escalation for any issues users are suffering across the business. You will be supporting over 300 users on site and will be required to work onsite 3 days a week and 2 remotely. Key Skills Azure Infrastructure and AD DNS/Switching and Firewalls SDWAN technologies and WAN O365 Intune/SharePoint MS Power Shell IaaS/Paas/SaaS/IaaC System Monitoring Database Support and Power platform
25/04/2024
Full time
Infrastructure Support Engineer- 2nd/3rd Line support, Network, Azure My client are looking for an Infrastructure Engineer to join a rapidly growing Support team. You will be working heavily with the IT Director and Infrastructure Manager on these projects whilst assisting with the day to day running of the support across the business. You will work alongside the 1st-3rd line support engineers and be the point of escalation for any issues users are suffering across the business. You will be supporting over 300 users on site and will be required to work onsite 3 days a week and 2 remotely. Key Skills Azure Infrastructure and AD DNS/Switching and Firewalls SDWAN technologies and WAN O365 Intune/SharePoint MS Power Shell IaaS/Paas/SaaS/IaaC System Monitoring Database Support and Power platform
The Opportunity: Our client specialises in providing integrated infrastructure solutions and following a sustained period of growth are currently looking to attract a Cloud Infrastructure Engineer to join their expanding and progressive ICT Department. You will be joining a dynamic team of professionals who offer operations management, engineering services and energy management solutions to companies in high-hazard industries such as Oil & Gas, Energy and Chemical. Skills and Experience: Strong knowledge of Azure Virtual Desktops, Azure AD and general Azure infrastructure (Servers, AVDs, Networking, etc.), M365 Services (Exchange, Teams, etc.) Commercial exposure to VMware, Active Directory and Windows Servers Evidential experience of leading on premise to cloud migration projects Role and Responsibilities: This is an exciting opportunity to join the team and you will take responsibility for delivering the planned migration into Azure and also a broad range of key ICT infrastructure tasks, projects and initiatives within our client's Azure-focused cloud infrastructure platforms. Deliver a broad range of key ICT infrastructure tasks, projects and initiatives within our client's Azure-focused cloud infrastructure platforms. Ongoing administration of their cloud infrastructure working alongside the existing on premise team. Build, test and releasing pipelines, infrastructure availability, and performance and cost monitoring. Work closely with the development, operations, and cyber security teams as well as key 3rd party suppliers to ensure the reliability, scalability, and security of our cloud infrastructure. Please call Matthew Craig here at ISR Recruitment to learn more.
25/04/2024
Full time
The Opportunity: Our client specialises in providing integrated infrastructure solutions and following a sustained period of growth are currently looking to attract a Cloud Infrastructure Engineer to join their expanding and progressive ICT Department. You will be joining a dynamic team of professionals who offer operations management, engineering services and energy management solutions to companies in high-hazard industries such as Oil & Gas, Energy and Chemical. Skills and Experience: Strong knowledge of Azure Virtual Desktops, Azure AD and general Azure infrastructure (Servers, AVDs, Networking, etc.), M365 Services (Exchange, Teams, etc.) Commercial exposure to VMware, Active Directory and Windows Servers Evidential experience of leading on premise to cloud migration projects Role and Responsibilities: This is an exciting opportunity to join the team and you will take responsibility for delivering the planned migration into Azure and also a broad range of key ICT infrastructure tasks, projects and initiatives within our client's Azure-focused cloud infrastructure platforms. Deliver a broad range of key ICT infrastructure tasks, projects and initiatives within our client's Azure-focused cloud infrastructure platforms. Ongoing administration of their cloud infrastructure working alongside the existing on premise team. Build, test and releasing pipelines, infrastructure availability, and performance and cost monitoring. Work closely with the development, operations, and cyber security teams as well as key 3rd party suppliers to ensure the reliability, scalability, and security of our cloud infrastructure. Please call Matthew Craig here at ISR Recruitment to learn more.
T he Opportunity : Our client, an integrated infrastructure solutions business, is currently looking for an ICT Infrastructure Specialist to join their ICT Department based near Middlesbrough. Helping to maintain high levels of safety, availability and reliability for ICT services, by ensuring effective, accurate provision of a diverse range of ICT systems and services across company sites. Skills and Experience: Strong knowledge of Windows Server 2012/2016 in physical and virtual environments Good grasp of Active Directory, DNS and DHCP Thorough understanding of IP Networking and Routing Experience With SQL and Exchange Server An understanding of Cyber Security and Firewalls Role and Responsibilities: Provide support to the ICT Team on matters concerning infrastructure and applications Take full responsibility for the successful delivery of assigned projects Document and maintain configuration for the design, configuration, processes and tools of ICT infrastructure Act as an escalation point for difficult or complex incidents Assist with the day-to-day maintenance of the company endpoint management and reporting systems (Cyber Security, Active Directory, Group Policy) Please call Matthew Craig here at ISR Recruitment to learn more.
25/04/2024
Full time
T he Opportunity : Our client, an integrated infrastructure solutions business, is currently looking for an ICT Infrastructure Specialist to join their ICT Department based near Middlesbrough. Helping to maintain high levels of safety, availability and reliability for ICT services, by ensuring effective, accurate provision of a diverse range of ICT systems and services across company sites. Skills and Experience: Strong knowledge of Windows Server 2012/2016 in physical and virtual environments Good grasp of Active Directory, DNS and DHCP Thorough understanding of IP Networking and Routing Experience With SQL and Exchange Server An understanding of Cyber Security and Firewalls Role and Responsibilities: Provide support to the ICT Team on matters concerning infrastructure and applications Take full responsibility for the successful delivery of assigned projects Document and maintain configuration for the design, configuration, processes and tools of ICT infrastructure Act as an escalation point for difficult or complex incidents Assist with the day-to-day maintenance of the company endpoint management and reporting systems (Cyber Security, Active Directory, Group Policy) Please call Matthew Craig here at ISR Recruitment to learn more.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
25/04/2024
Project-based
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
25/04/2024
Project-based
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
SC cleared Software Solutions Architect Portsmouth (5 days a wweek on site) 12 months initially £92.37 Inside IR35/Umbrella Due to the urgent nature of the role candidates must have current and transferrable SC Clearance. Role Description A senior role with in the Training & Simulation team responsible for defining the overall strategic direction of the software solution for the Training & Simulation Maritime Synthetic Core (MSC) Defining, developing, assessing and reviewing the set of architectural artefacts required to identify the software elements necessary to satisfy software and/or system requirements for the MSC Establishing, maintaining and/or enhancing the set of transformational activities and supporting tools deployed to develop and maintain software design artefacts and related work products throughout the engineering life cycle for the MSC. Providing specialist expertise to guide development of creative and innovative software solutions utilise analysis and fault finding skills in support of product prototyping/development and to enhance MSC performance. This position is based in Portsmouth but will require occasional travel to exhibitions, conferences, subcontractor and customer sites. Core Duties Produce, document, own and maintain the MSC software architecture(s), clearly communicating the associated software solutions to the wider team. Design and document the software architecture for Training and Simulation products, taking account of the need to design for the modernisation and modularisation of existing capability, commonality of approach and re-use of capability across solutions, integration of new capabilities and open standards and integration of third party products and capabilities Provide specialist expertise to guide development of creative and innovative software solutions utilise analysis and fault finding skills in support of product prototyping/development and to enhance product performance. Define, implement and maintain the software configuration management toolsets and processes needed to manage the product software, including structure of repositories, build processes and seek endorsement from the Head of Engineering and Technology/Product Lead for the proposed approach. Design software solutions to meet overarching functional requirements. Provide guidance to and co-ordinate with Project teams in the integration of product software into deliverable systems and systems architecture. Support bid work undertaken by projects and Business Development including solution design, documentation and software estimating. Design for product security and produce solutions that address Maritime Services Cyber Security and Export Control requirements. Working experience of Host infrastructure systems and software development using a variety of software languages. Network communications for local and wide area connectivity. Knowledge of synthetic environments and associated communication protocols eg High Level Architecture (HLA). Knowledge and understanding of training systems and combat system capabilities, interfaces and integration. Knowledge of technology trends and their potential road maps. Awareness and understanding of different stakeholders and their organizational structures is essential. Knowledge and experience of the client's Systems' engineering governance and life cycle management processes is desirable. Excellent awareness of emerging software techniques and technologies. Skills: Ability to design solutions that integrate systems and software across multiple projects. Ability to design solutions that integrate third party applications across multiple projects. Excellent problem solving skills required for complex systems and software issues. Self-reliant. Able to be self-motivated and work without direction when required to achieve the overall objectives. Experience of multiple software languages Technically lead the software design process and resultant solutions Able to clearly present and justify complex information and concepts to a wide range of stakeholders both internally and externally. Ability to prioritise workload across multiple projects and concurrent developments/requirements. Able to build strong relationships at all levels internally and externally. The ability to understand and propose solution recommendations and trade-offs on software technical aspects pertaining to the projects whilst ensuring the balance between technical risk and cost is fully understood for the solutions, is essential. The ability to communicate well and work collaboratively with colleagues, team members, line management and senior management is essential. Qualifications: Degree qualified or equivalent technical professional experience and have relevant IT and/or business experience. Defence industry is ideal, but open to other industries providing they have the relevant technical experience. About the team you'll be working in Sits within the product team, part of the wider Training & Simulation Team Reporting in to Product Delivery Lead Software and Systems Team of 13 that has plans to grow over the year.
25/04/2024
Project-based
SC cleared Software Solutions Architect Portsmouth (5 days a wweek on site) 12 months initially £92.37 Inside IR35/Umbrella Due to the urgent nature of the role candidates must have current and transferrable SC Clearance. Role Description A senior role with in the Training & Simulation team responsible for defining the overall strategic direction of the software solution for the Training & Simulation Maritime Synthetic Core (MSC) Defining, developing, assessing and reviewing the set of architectural artefacts required to identify the software elements necessary to satisfy software and/or system requirements for the MSC Establishing, maintaining and/or enhancing the set of transformational activities and supporting tools deployed to develop and maintain software design artefacts and related work products throughout the engineering life cycle for the MSC. Providing specialist expertise to guide development of creative and innovative software solutions utilise analysis and fault finding skills in support of product prototyping/development and to enhance MSC performance. This position is based in Portsmouth but will require occasional travel to exhibitions, conferences, subcontractor and customer sites. Core Duties Produce, document, own and maintain the MSC software architecture(s), clearly communicating the associated software solutions to the wider team. Design and document the software architecture for Training and Simulation products, taking account of the need to design for the modernisation and modularisation of existing capability, commonality of approach and re-use of capability across solutions, integration of new capabilities and open standards and integration of third party products and capabilities Provide specialist expertise to guide development of creative and innovative software solutions utilise analysis and fault finding skills in support of product prototyping/development and to enhance product performance. Define, implement and maintain the software configuration management toolsets and processes needed to manage the product software, including structure of repositories, build processes and seek endorsement from the Head of Engineering and Technology/Product Lead for the proposed approach. Design software solutions to meet overarching functional requirements. Provide guidance to and co-ordinate with Project teams in the integration of product software into deliverable systems and systems architecture. Support bid work undertaken by projects and Business Development including solution design, documentation and software estimating. Design for product security and produce solutions that address Maritime Services Cyber Security and Export Control requirements. Working experience of Host infrastructure systems and software development using a variety of software languages. Network communications for local and wide area connectivity. Knowledge of synthetic environments and associated communication protocols eg High Level Architecture (HLA). Knowledge and understanding of training systems and combat system capabilities, interfaces and integration. Knowledge of technology trends and their potential road maps. Awareness and understanding of different stakeholders and their organizational structures is essential. Knowledge and experience of the client's Systems' engineering governance and life cycle management processes is desirable. Excellent awareness of emerging software techniques and technologies. Skills: Ability to design solutions that integrate systems and software across multiple projects. Ability to design solutions that integrate third party applications across multiple projects. Excellent problem solving skills required for complex systems and software issues. Self-reliant. Able to be self-motivated and work without direction when required to achieve the overall objectives. Experience of multiple software languages Technically lead the software design process and resultant solutions Able to clearly present and justify complex information and concepts to a wide range of stakeholders both internally and externally. Ability to prioritise workload across multiple projects and concurrent developments/requirements. Able to build strong relationships at all levels internally and externally. The ability to understand and propose solution recommendations and trade-offs on software technical aspects pertaining to the projects whilst ensuring the balance between technical risk and cost is fully understood for the solutions, is essential. The ability to communicate well and work collaboratively with colleagues, team members, line management and senior management is essential. Qualifications: Degree qualified or equivalent technical professional experience and have relevant IT and/or business experience. Defence industry is ideal, but open to other industries providing they have the relevant technical experience. About the team you'll be working in Sits within the product team, part of the wider Training & Simulation Team Reporting in to Product Delivery Lead Software and Systems Team of 13 that has plans to grow over the year.
Hays are looking for a Technical Operations Manager to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Hays are looking for a Technical Operations Manager to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Spectrum IT Recruitment (South) Ltd
Portsmouth, Hampshire
Want to work for a company with great people and great progression opportunities? Look no further: The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line IT Engineer will ideally have experience supporting Hosted Telephony Solutions as well as general IT support. Who do this role suit? Those within a commutable distance of Southampton, Fareham, Havant. Those who are 1st line looking to move in to a 2nd Line Telco support role Those who are working in a 2nd Line Telco role, who are seeking an opportunity to further upskill. Those who are passionate, driven and keen to learn. The ideal candidate, will have experience across the following areas; Experience in Microsoft environments, Microsoft 365 or similar Cabling and Networking, including Switches. Hosted Telephony Solutions. Routers and Firewalls such as WatchGuard. Virtual & On-Prem Servers As you will be working as part of a team and will be in regular contact with my clients growing customer base then your communications, both written and verbal must be very strong. This is an excellent opportunity to join a company that would be able to offer further career opportunities along with some excellent training opportunities. To apply, please send your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
25/04/2024
Full time
Want to work for a company with great people and great progression opportunities? Look no further: The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line IT Engineer will ideally have experience supporting Hosted Telephony Solutions as well as general IT support. Who do this role suit? Those within a commutable distance of Southampton, Fareham, Havant. Those who are 1st line looking to move in to a 2nd Line Telco support role Those who are working in a 2nd Line Telco role, who are seeking an opportunity to further upskill. Those who are passionate, driven and keen to learn. The ideal candidate, will have experience across the following areas; Experience in Microsoft environments, Microsoft 365 or similar Cabling and Networking, including Switches. Hosted Telephony Solutions. Routers and Firewalls such as WatchGuard. Virtual & On-Prem Servers As you will be working as part of a team and will be in regular contact with my clients growing customer base then your communications, both written and verbal must be very strong. This is an excellent opportunity to join a company that would be able to offer further career opportunities along with some excellent training opportunities. To apply, please send your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
My client is looking for a Systems Engineer/Network Engineer with the following skills & experience. At least 5 Years as a System Engineer/Network Admin. Experience and working knowledge of the following software; Windows Server 2008R2 to Windows Server 2022. Experience with Veritas Backup Exec version 20 or newer. Experience with Microsoft Windows Hyper-v and clustering services. Experience with Fortinet Firewalls. Experience with Aruba or Cisco switching. Experience with Microsoft Exchange/M365. Windows Desktop Operating Systems. Microsoft Application Suite - Teams, Outlook, Office tools etc. Stabilize, standardize, and maintain hardware and software platform
25/04/2024
Full time
My client is looking for a Systems Engineer/Network Engineer with the following skills & experience. At least 5 Years as a System Engineer/Network Admin. Experience and working knowledge of the following software; Windows Server 2008R2 to Windows Server 2022. Experience with Veritas Backup Exec version 20 or newer. Experience with Microsoft Windows Hyper-v and clustering services. Experience with Fortinet Firewalls. Experience with Aruba or Cisco switching. Experience with Microsoft Exchange/M365. Windows Desktop Operating Systems. Microsoft Application Suite - Teams, Outlook, Office tools etc. Stabilize, standardize, and maintain hardware and software platform
One of our partners are in need of a Medior or Senior Microsoft Azure Cloud Engineer/Administrator for a long-term project in the Zaventem region until 2027. Requiring at least 2 days of onsite work per week. Proficiency in English is acceptable, with a preference for French and/or Dutch language skills. Requirements: Bachelor's degree in IT, computer science, or a related field (preferred) Microsoft Azure certifications like Azure Solutions Architect Expert, Azure Administrator Associate, or Azure DevOps Engineer Expert 3-5 years of hands-on experience with Azure-based solutions Experience in developing, deploying, and managing cloud-based solutions using Azure services Proficiency in Infrastructure as Code (IaC) using tools like ARM templates, Azure Bicep, or Terraform Familiarity with Azure data services, CI/CD pipelines, security practices, monitoring tools, Scripting languages, and cloud security principles Optional: Experience with containerization, hybrid cloud solutions, and Kubernetes Responsibilities: Cloud Infrastructure Implementation: Design and deploy scalable, reliable, and cost-effective Azure solutions Collaborate with stakeholders to understand and translate business requirements into cloud architecture designs Configure and manage Azure resources, virtual networks, and networking components Utilize IaC tools for automated resource deployment Azure Security: Implement Azure Active Directory for identity and access management Configure RBAC and enforce security best practices and compliance measures Monitor security incidents, conduct audits, and implement security policies Monitoring and Performance Optimization: Utilize Azure Monitor and Azure Security Center for proactive monitoring Analyze performance metrics and optimize resource utilization Azure DevOps Integration: Collaborate with development teams to integrate Azure services into CI/CD pipelines Implement and manage Azure DevOps pipelines for automated deployment Data Management: Deploy and manage Azure data services, backup, recovery, and encryption strategies Disaster Recovery and High Availability: Implement and maintain disaster recovery and high availability solutions Conduct regular testing of disaster recovery plans Cost Management: Monitor resource consumption, implement budget controls, and recommend cost-effective solutions Skills Required: Azure Cloud System Engineering Azure DevOps Integration Experience with Azure Infrastructure Implementation IAM/Azure Security expertise Networking People (UK) is acting as an Employment Business in relation to this vacancy.
25/04/2024
Project-based
One of our partners are in need of a Medior or Senior Microsoft Azure Cloud Engineer/Administrator for a long-term project in the Zaventem region until 2027. Requiring at least 2 days of onsite work per week. Proficiency in English is acceptable, with a preference for French and/or Dutch language skills. Requirements: Bachelor's degree in IT, computer science, or a related field (preferred) Microsoft Azure certifications like Azure Solutions Architect Expert, Azure Administrator Associate, or Azure DevOps Engineer Expert 3-5 years of hands-on experience with Azure-based solutions Experience in developing, deploying, and managing cloud-based solutions using Azure services Proficiency in Infrastructure as Code (IaC) using tools like ARM templates, Azure Bicep, or Terraform Familiarity with Azure data services, CI/CD pipelines, security practices, monitoring tools, Scripting languages, and cloud security principles Optional: Experience with containerization, hybrid cloud solutions, and Kubernetes Responsibilities: Cloud Infrastructure Implementation: Design and deploy scalable, reliable, and cost-effective Azure solutions Collaborate with stakeholders to understand and translate business requirements into cloud architecture designs Configure and manage Azure resources, virtual networks, and networking components Utilize IaC tools for automated resource deployment Azure Security: Implement Azure Active Directory for identity and access management Configure RBAC and enforce security best practices and compliance measures Monitor security incidents, conduct audits, and implement security policies Monitoring and Performance Optimization: Utilize Azure Monitor and Azure Security Center for proactive monitoring Analyze performance metrics and optimize resource utilization Azure DevOps Integration: Collaborate with development teams to integrate Azure services into CI/CD pipelines Implement and manage Azure DevOps pipelines for automated deployment Data Management: Deploy and manage Azure data services, backup, recovery, and encryption strategies Disaster Recovery and High Availability: Implement and maintain disaster recovery and high availability solutions Conduct regular testing of disaster recovery plans Cost Management: Monitor resource consumption, implement budget controls, and recommend cost-effective solutions Skills Required: Azure Cloud System Engineering Azure DevOps Integration Experience with Azure Infrastructure Implementation IAM/Azure Security expertise Networking People (UK) is acting as an Employment Business in relation to this vacancy.
Senior Network Engineer - Networking, SDWAN, CCNP , Meraki, Firewalls, Checkpoint, LAN, WAN, Server, Leading, Hybrid (3d/week in either Marylebone, Aylesbury, Birmingham or Banbury) This is a fantastic Senior Network Engineer to work with a leading tech client. The Senior Network Engineer role is Hybrid, so 3 days of the week will be in the office (there is a choice of 4 sites you can be based at - central London- Marylebone, Aylesbury, Birmingham or Banbury) the other 2 days are working from home. The Senior Network Engineer must have a proven commercial background leading projects and ideally at least 1 engineer with a solid technical understanding of Network and Infrastructure - particularly around SD WAN projects. As Senior Network Engineer recent SD-WAN is essential as is in depth networking with Cisco. As Senior Network Engineer a CCNP certification or higher is essential. As Senior Network Engineer you will be involved in SD Wan rollouts, working closely with Network & Infrastructure Engineers at times acting as the technical authority, working closely with senior stakeholders and other technical managers. Experience as a Senior Network Engineer configuring LAN, WAN, WLAN, VPN is essential as is knowledge of Network monitoring (Solarwinds, SNOW, PRTG etc) As Senior Network Engineer solid switch management and Firewall (Checkpoint) are required, any Meraki is a bonus. Key skills as Senior Network Engineer In depth Network technical skills/knowledge Recent SD-WAN projects CCNP Managed at least one Network Engineer previously Switches Firewalls Configuring LAN, WAN, WLAN, VPN etc Desirable skills as Senior Network Engineer Checkpoint Meraki Cisco certifications Project Management certifications ITIL This is an exceptional Senior Network Engineer with exciting projects, extensive pension, career progression and a great package on offer. Key skills: Senior Network Engineer - Networking, SDWAN, CCNP, Meraki, Firewalls, Checkpoint, LAN, WAN, Server, Leading, Hybrid (3d/week in LDN)
25/04/2024
Full time
Senior Network Engineer - Networking, SDWAN, CCNP , Meraki, Firewalls, Checkpoint, LAN, WAN, Server, Leading, Hybrid (3d/week in either Marylebone, Aylesbury, Birmingham or Banbury) This is a fantastic Senior Network Engineer to work with a leading tech client. The Senior Network Engineer role is Hybrid, so 3 days of the week will be in the office (there is a choice of 4 sites you can be based at - central London- Marylebone, Aylesbury, Birmingham or Banbury) the other 2 days are working from home. The Senior Network Engineer must have a proven commercial background leading projects and ideally at least 1 engineer with a solid technical understanding of Network and Infrastructure - particularly around SD WAN projects. As Senior Network Engineer recent SD-WAN is essential as is in depth networking with Cisco. As Senior Network Engineer a CCNP certification or higher is essential. As Senior Network Engineer you will be involved in SD Wan rollouts, working closely with Network & Infrastructure Engineers at times acting as the technical authority, working closely with senior stakeholders and other technical managers. Experience as a Senior Network Engineer configuring LAN, WAN, WLAN, VPN is essential as is knowledge of Network monitoring (Solarwinds, SNOW, PRTG etc) As Senior Network Engineer solid switch management and Firewall (Checkpoint) are required, any Meraki is a bonus. Key skills as Senior Network Engineer In depth Network technical skills/knowledge Recent SD-WAN projects CCNP Managed at least one Network Engineer previously Switches Firewalls Configuring LAN, WAN, WLAN, VPN etc Desirable skills as Senior Network Engineer Checkpoint Meraki Cisco certifications Project Management certifications ITIL This is an exceptional Senior Network Engineer with exciting projects, extensive pension, career progression and a great package on offer. Key skills: Senior Network Engineer - Networking, SDWAN, CCNP, Meraki, Firewalls, Checkpoint, LAN, WAN, Server, Leading, Hybrid (3d/week in LDN)
Software/Application Support, Leading Software/Application Support, C#.NET, SQL, Application Support, AWS, Production issues and fixes, technical documentation, hybrid role 3 days a week in Sevenoaks based office, must be able to drive and own vehicle to get on site. *3 days a week in the office is required as well as being able to drive on site* An exciting financial services firm are looking for a senior level software (application) Support Engineer to work within a C#.NET environment. Any AWS would be highly desirable. The role will involve: Leading support of software predominately written in C#, T-SQL and web languages. Investigating production issues and implementing fixes where necessary. Developing software changes in response to urgent business needs. Evaluating emerging technologies, frameworks, third party libraries and API's. Building and maintaining application monitoring and logging solutions. Enhancing solutions to make the business more efficient. Writing and updating technical documentation. Technical skills Full stack development of production software using C# and .NET. Strong SQL knowledge Worked with application/network monitoring/logging software like PRTG, SQL Monitor, SEQ etc. Experience in delivering an application support service using helpdesk software eg Zendesk. Understanding of web languages (HTML, CSS, etc.) Worked with a source control system. Software/Application Support, Leading Software/Application Support, C#.NET, SQL, Application Support, AWS, Production issues and fixes, technical documentation, hybrid role 3 days a week in Sevenoaks based office, must be able to drive and own vehicle to get on site.
25/04/2024
Full time
Software/Application Support, Leading Software/Application Support, C#.NET, SQL, Application Support, AWS, Production issues and fixes, technical documentation, hybrid role 3 days a week in Sevenoaks based office, must be able to drive and own vehicle to get on site. *3 days a week in the office is required as well as being able to drive on site* An exciting financial services firm are looking for a senior level software (application) Support Engineer to work within a C#.NET environment. Any AWS would be highly desirable. The role will involve: Leading support of software predominately written in C#, T-SQL and web languages. Investigating production issues and implementing fixes where necessary. Developing software changes in response to urgent business needs. Evaluating emerging technologies, frameworks, third party libraries and API's. Building and maintaining application monitoring and logging solutions. Enhancing solutions to make the business more efficient. Writing and updating technical documentation. Technical skills Full stack development of production software using C# and .NET. Strong SQL knowledge Worked with application/network monitoring/logging software like PRTG, SQL Monitor, SEQ etc. Experience in delivering an application support service using helpdesk software eg Zendesk. Understanding of web languages (HTML, CSS, etc.) Worked with a source control system. Software/Application Support, Leading Software/Application Support, C#.NET, SQL, Application Support, AWS, Production issues and fixes, technical documentation, hybrid role 3 days a week in Sevenoaks based office, must be able to drive and own vehicle to get on site.
Infrastructure Lead There are currently x2 permanent vacancies for experienced Infrastructure Leads/3rd Line Infrastructure Engineers to join a busy national Retailer being based full time at either of their warehouses in Liverpool or Warrington. The successful applicant will need experience using AS400 . Unfortunately, we will not be able to consider candidates that have not got good knowledge of this system. They will also require: Degree level qualification in computer science or equivalent relevant experience. Advanced experience and knowledge of network security & infrastructure, ERP (AS400), desktop systems and applications, mobile device management Experience of leading technical teams. Experience of managing 3rd party IT service providers. Experience of managing business improvement initiatives. The duties of the role will include: Manage and deliver the IT performance & KPIs for 24/7 warehouse operation and my dedicated stores. Manage IT capacity, resilience and on-site IT assets for the warehouse IT operation and IT assets for the stores. Diagnosing and resolving IT software, equipment and infrastructure issues, minimising operational impact for my warehouse operation and stores. Implementing IT process improvements to improve operation efficiency. Provide regular IT performance reporting to operational stakeholders. Ensure on site IT users have correct IT access and allocated IT equipment. Maintain IT user access controls and system security protocols are adhered to at all times. The business is enjoying a sustained period of growth and can offer staff excellent career prospects along with a generous benefits package. If you would be interested in being considered please apply with your CV and all suitable applicants will be contacted.
25/04/2024
Full time
Infrastructure Lead There are currently x2 permanent vacancies for experienced Infrastructure Leads/3rd Line Infrastructure Engineers to join a busy national Retailer being based full time at either of their warehouses in Liverpool or Warrington. The successful applicant will need experience using AS400 . Unfortunately, we will not be able to consider candidates that have not got good knowledge of this system. They will also require: Degree level qualification in computer science or equivalent relevant experience. Advanced experience and knowledge of network security & infrastructure, ERP (AS400), desktop systems and applications, mobile device management Experience of leading technical teams. Experience of managing 3rd party IT service providers. Experience of managing business improvement initiatives. The duties of the role will include: Manage and deliver the IT performance & KPIs for 24/7 warehouse operation and my dedicated stores. Manage IT capacity, resilience and on-site IT assets for the warehouse IT operation and IT assets for the stores. Diagnosing and resolving IT software, equipment and infrastructure issues, minimising operational impact for my warehouse operation and stores. Implementing IT process improvements to improve operation efficiency. Provide regular IT performance reporting to operational stakeholders. Ensure on site IT users have correct IT access and allocated IT equipment. Maintain IT user access controls and system security protocols are adhered to at all times. The business is enjoying a sustained period of growth and can offer staff excellent career prospects along with a generous benefits package. If you would be interested in being considered please apply with your CV and all suitable applicants will be contacted.