Request Technology - Craig Johnson
Chicago, Illinois
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
07/05/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior .NET Product Engineer with Azure experience. Candidate will be responsible for delivering custom business solutions using the Microsoft technology stack. The individual will lead and coordinate projects from a technology perspective, following secure SDLC activities and standards that are consistent with best practices. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Effectively listens to understand and articulates technical and non-technical information (both written and oral formats) to customers, peers and/or management in a one-on-one or team context with some oversight. Provides production support activities, including advanced technical writing. Documents small to medium scale projects with some supervision, and may be involved in developing and delivering presentations to aid in custom product development decision making. Manages organizational development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Identifies short and long-range organizational needs. Creates a clear focus on internal and external customer needs. Qualifications: Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. Experience in a law firm or global professional services environment preferred. Knowledge of Microsoft Azure technologies. Working with low code platforms like IntApp platform is a plus. Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture. Advanced Awareness of the Software Development Life Cycle and development methodology (ie Scrum Agile)
07/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior .NET Product Engineer with Azure experience. Candidate will be responsible for delivering custom business solutions using the Microsoft technology stack. The individual will lead and coordinate projects from a technology perspective, following secure SDLC activities and standards that are consistent with best practices. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Effectively listens to understand and articulates technical and non-technical information (both written and oral formats) to customers, peers and/or management in a one-on-one or team context with some oversight. Provides production support activities, including advanced technical writing. Documents small to medium scale projects with some supervision, and may be involved in developing and delivering presentations to aid in custom product development decision making. Manages organizational development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Identifies short and long-range organizational needs. Creates a clear focus on internal and external customer needs. Qualifications: Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. Experience in a law firm or global professional services environment preferred. Knowledge of Microsoft Azure technologies. Working with low code platforms like IntApp platform is a plus. Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture. Advanced Awareness of the Software Development Life Cycle and development methodology (ie Scrum Agile)
Request Technology - Craig Johnson
New York, New York
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior .NET Product Engineer with Azure experience. Candidate will be responsible for delivering custom business solutions using the Microsoft technology stack. The individual will lead and coordinate projects from a technology perspective, following secure SDLC activities and standards that are consistent with best practices. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Effectively listens to understand and articulates technical and non-technical information (both written and oral formats) to customers, peers and/or management in a one-on-one or team context with some oversight. Provides production support activities, including advanced technical writing. Documents small to medium scale projects with some supervision, and may be involved in developing and delivering presentations to aid in custom product development decision making. Manages organizational development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Identifies short and long-range organizational needs. Creates a clear focus on internal and external customer needs. Qualifications: Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. Experience in a law firm or global professional services environment preferred. Knowledge of Microsoft Azure technologies. Working with low code platforms like IntApp platform is a plus. Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture. Advanced Awareness of the Software Development Life Cycle and development methodology (ie Scrum Agile)
07/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior .NET Product Engineer with Azure experience. Candidate will be responsible for delivering custom business solutions using the Microsoft technology stack. The individual will lead and coordinate projects from a technology perspective, following secure SDLC activities and standards that are consistent with best practices. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Effectively listens to understand and articulates technical and non-technical information (both written and oral formats) to customers, peers and/or management in a one-on-one or team context with some oversight. Provides production support activities, including advanced technical writing. Documents small to medium scale projects with some supervision, and may be involved in developing and delivering presentations to aid in custom product development decision making. Manages organizational development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Identifies short and long-range organizational needs. Creates a clear focus on internal and external customer needs. Qualifications: Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. Experience in a law firm or global professional services environment preferred. Knowledge of Microsoft Azure technologies. Working with low code platforms like IntApp platform is a plus. Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture. Advanced Awareness of the Software Development Life Cycle and development methodology (ie Scrum Agile)
NO SPONSORSHIP Oracle Business Systems Analyst SALARY: $135K PLUS 10%BONUS 5% PAID QUARTERLY LOCATION: CHEMLSFORD, MA SELLING POINTS:70% functional and 30% technical configuration and implementation of oracle fusion SCM modules manufacturing quality purchasing inventory cost managements supply chain planning support We are looking for a seasoned Business System Analyst with extensive experience in Oracle Fusion Supply Chain Management (SCM) applications. The ideal candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Key Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Required Qualifications and Experience: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Qualifications Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
07/05/2024
Full time
NO SPONSORSHIP Oracle Business Systems Analyst SALARY: $135K PLUS 10%BONUS 5% PAID QUARTERLY LOCATION: CHEMLSFORD, MA SELLING POINTS:70% functional and 30% technical configuration and implementation of oracle fusion SCM modules manufacturing quality purchasing inventory cost managements supply chain planning support We are looking for a seasoned Business System Analyst with extensive experience in Oracle Fusion Supply Chain Management (SCM) applications. The ideal candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Key Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Required Qualifications and Experience: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Qualifications Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
NO SPONSORSHIP Principal, Software Engineering Enterprise Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Chicago, IL 3 days onsite, 2 days remote Looking for a technical team lead over the enterprise splunk monitoring system. You will be the SME in Splunk Monitoring, Cloud Native Applications running on Kubernetes within AWS. Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
07/05/2024
Full time
NO SPONSORSHIP Principal, Software Engineering Enterprise Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Chicago, IL 3 days onsite, 2 days remote Looking for a technical team lead over the enterprise splunk monitoring system. You will be the SME in Splunk Monitoring, Cloud Native Applications running on Kubernetes within AWS. Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
NO SPONSORSHIP Principal, Software Engineering Enterprise Cloud Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Dallas, TX 3 days onsite, 2 days remote It is all about on-premises monitoring and cloud monitoring The products they are looking for outside of Splunk is Data Dog, Dynatrace, New Relic Heavy cloud, AWS, EC2, Automation, application performance monitoring, enterprise monitoring, any EMC patrol, Tivoli, and regulatory experience Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
07/05/2024
Full time
NO SPONSORSHIP Principal, Software Engineering Enterprise Cloud Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Dallas, TX 3 days onsite, 2 days remote It is all about on-premises monitoring and cloud monitoring The products they are looking for outside of Splunk is Data Dog, Dynatrace, New Relic Heavy cloud, AWS, EC2, Automation, application performance monitoring, enterprise monitoring, any EMC patrol, Tivoli, and regulatory experience Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
NO SPONSORSHIP RED TEAM OPERATOR - Contract - to - Hire End Salary $150k - $210k Looking for a candidate with minimum of 2 years of Red Team Operator experience - We are looking for a seasoned Red Team Operator who has development experience, including low-level exploit and/or implant development experience (Must have experience in a low-level language such as C or assembly), to aid in our shift to automating as much of our Red Team program as possible. - We are looking for candidates that take a structured approach to Red Team operations (ie, testing in lab environments, creating and operating according to runbooks and SOPs, writing detailed after-action reports, participating in daily operation syncs). - this position is designed for a dedicated individual contributor with a deep passion for red teaming who is looking to thrive in a deeply technical position wherein they will help develop a revolutionary approach to metrics-oriented, automation-driven Red Teaming. The ideal candidate will work closely with our Red Team Lead to design, automate, and conduct Red Team operations. Responsibilities: Collaborate with the Red Team Lead to design and automate Red Team operations Conduct Red Team operations according to established runbooks and SOPs Develop low-level exploits and implants Test exploits and implants in lab environments Write detailed after-action reports Participate in daily operation syncs Assist in Tabletop Exercise planning and execution Communicate effectively with all levels of the organization
07/05/2024
NO SPONSORSHIP RED TEAM OPERATOR - Contract - to - Hire End Salary $150k - $210k Looking for a candidate with minimum of 2 years of Red Team Operator experience - We are looking for a seasoned Red Team Operator who has development experience, including low-level exploit and/or implant development experience (Must have experience in a low-level language such as C or assembly), to aid in our shift to automating as much of our Red Team program as possible. - We are looking for candidates that take a structured approach to Red Team operations (ie, testing in lab environments, creating and operating according to runbooks and SOPs, writing detailed after-action reports, participating in daily operation syncs). - this position is designed for a dedicated individual contributor with a deep passion for red teaming who is looking to thrive in a deeply technical position wherein they will help develop a revolutionary approach to metrics-oriented, automation-driven Red Teaming. The ideal candidate will work closely with our Red Team Lead to design, automate, and conduct Red Team operations. Responsibilities: Collaborate with the Red Team Lead to design and automate Red Team operations Conduct Red Team operations according to established runbooks and SOPs Develop low-level exploits and implants Test exploits and implants in lab environments Write detailed after-action reports Participate in daily operation syncs Assist in Tabletop Exercise planning and execution Communicate effectively with all levels of the organization
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
07/05/2024
Full time
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
A fantastic opportunity has a risen with our Financial Services client, for a Head of Data Engineering to join the team. The Head of Data Engineering will be responsible leading a team of data engineers to architect, build, and maintain a new data lakehouse solution and pipelines that drive the digital transformation initiatives and support business reporting requirements. The Head of Data Engineering will be involved from the very beginning of the project and will have experience of Azure Datalake and Databricks. Key responsibilities for the Head of Data Engineering Define and drive the data engineering strategy and technical roadmap in alignment with the company's digital transformation goals. Lead and mentor a team of data engineers to design, develop, and deploy data pipelines and solutions that meet business needs. Lead the development of the new solution with a small team, whilst being hands-on. Collaborate with cross-functional teams to understand requirements and translate them into technical solutions. Architect and implement data platforms using Microsoft and Databricks technologies to support analytics, AI, machine learning, and other data-driven applications. The Head of Data Engineering will be a remote based role with the need to go into the office once per week in Birmingham. Key Responsibilities for the Head of Data Engineering 10 years+ Data Engineering experience, leading data engineering teams Proven track record of leading successful digital transformation initiatives involving data engineering and analytics. Significant hands-on Microsoft Azure stack experience is a must: Data Lake, Data Factory, Synapse, Databricks, Power BI Strong in delivering solutions at scale, on time and within budget. Strong background in data warehousing, data architecture, Datamodelling, integration, ETL/ELT processes Please apply as directed!
07/05/2024
Full time
A fantastic opportunity has a risen with our Financial Services client, for a Head of Data Engineering to join the team. The Head of Data Engineering will be responsible leading a team of data engineers to architect, build, and maintain a new data lakehouse solution and pipelines that drive the digital transformation initiatives and support business reporting requirements. The Head of Data Engineering will be involved from the very beginning of the project and will have experience of Azure Datalake and Databricks. Key responsibilities for the Head of Data Engineering Define and drive the data engineering strategy and technical roadmap in alignment with the company's digital transformation goals. Lead and mentor a team of data engineers to design, develop, and deploy data pipelines and solutions that meet business needs. Lead the development of the new solution with a small team, whilst being hands-on. Collaborate with cross-functional teams to understand requirements and translate them into technical solutions. Architect and implement data platforms using Microsoft and Databricks technologies to support analytics, AI, machine learning, and other data-driven applications. The Head of Data Engineering will be a remote based role with the need to go into the office once per week in Birmingham. Key Responsibilities for the Head of Data Engineering 10 years+ Data Engineering experience, leading data engineering teams Proven track record of leading successful digital transformation initiatives involving data engineering and analytics. Significant hands-on Microsoft Azure stack experience is a must: Data Lake, Data Factory, Synapse, Databricks, Power BI Strong in delivering solutions at scale, on time and within budget. Strong background in data warehousing, data architecture, Datamodelling, integration, ETL/ELT processes Please apply as directed!
Robert Walters is working in partnership with an international and national law firm. With over 170 partners and 1,000 staff across the UK, Middle East and Far East. Thery are recognised as market leaders with leading practises across Corporate, Litigation, Tax, Banking and Finance, Real Estate and Private Wealth. Due to further investment across their Information Services offering, they are keen to appoint an experienced Information Assurance Officer. Working closing with the Director of Information Services, you will drive InfoSec and CyberSec compliance and assurance capabilities ranging from internal data protection and InfoSec requirements. The 12 months fixed term contract for an Information Assurance Officer will pay a range of £50,000 to £60,000 with benefits and hybrid working model. Information Assurance Officer - Duties Drive compliance capabilities and assurance Assist with Cyber Essentials Plus accreditation Support maintenance and updates of security policy suite Due diligence for InfoSec for new and current suppliers - Supplier audits and risk assessments Manage InfoSec and CyberSec queries Involved in security investigations - reporting and incident resolution Drive process improvement - improving compliance, incident prevention Support InfoSec Risk Assessments - Review/Update risk register Assist with development of training and awareness materials and security communications Help reduce security and data protection risks Information Assurance Officer - Experience Certifications: ISO 27001 Implementer - Essential Cyber Essentials Plus Knowledge of UK-GDPR, DPA '18, ISO 27001:2002 Risk Management, Technical InfoSec concepts Legal industry experience, desirable but not essential The permanent opportunity for an Information Assurance Officer will pay a salary range of £50,000 to £60,000 plus benefits and bonus with a hybrid working model. This is an opportunity to join a global market leading law firm, that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
07/05/2024
Robert Walters is working in partnership with an international and national law firm. With over 170 partners and 1,000 staff across the UK, Middle East and Far East. Thery are recognised as market leaders with leading practises across Corporate, Litigation, Tax, Banking and Finance, Real Estate and Private Wealth. Due to further investment across their Information Services offering, they are keen to appoint an experienced Information Assurance Officer. Working closing with the Director of Information Services, you will drive InfoSec and CyberSec compliance and assurance capabilities ranging from internal data protection and InfoSec requirements. The 12 months fixed term contract for an Information Assurance Officer will pay a range of £50,000 to £60,000 with benefits and hybrid working model. Information Assurance Officer - Duties Drive compliance capabilities and assurance Assist with Cyber Essentials Plus accreditation Support maintenance and updates of security policy suite Due diligence for InfoSec for new and current suppliers - Supplier audits and risk assessments Manage InfoSec and CyberSec queries Involved in security investigations - reporting and incident resolution Drive process improvement - improving compliance, incident prevention Support InfoSec Risk Assessments - Review/Update risk register Assist with development of training and awareness materials and security communications Help reduce security and data protection risks Information Assurance Officer - Experience Certifications: ISO 27001 Implementer - Essential Cyber Essentials Plus Knowledge of UK-GDPR, DPA '18, ISO 27001:2002 Risk Management, Technical InfoSec concepts Legal industry experience, desirable but not essential The permanent opportunity for an Information Assurance Officer will pay a salary range of £50,000 to £60,000 plus benefits and bonus with a hybrid working model. This is an opportunity to join a global market leading law firm, that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Our client are an IT Consultancy who offers market leading technology solutions and IT managed services. They are seeking a Principal Consultant with strong Data Centre Migration experience. The Principal Consultant (DCM) is responsible for the high-quality delivery of consulting services to our customers, primarily focused on data center migration and transformation projects and programmes. The Principal Consultant works within the delivery team and customer stakeholders to define and gain consensus on migration/transformation strategies, roadmaps and solutions. Through implementation design and execution, the PC acts as the technical design authority. Desirable skills: Architecture framework - TOGAF Cloud (Private/Public/Hybrid) - Azure/Azure stack will be considered favourably Networking Discovery tooling/Migration strategy Experience: Extensive experience in a Consulting environment, designing and delivering customer solutions Proven skills to lead & deliver Customer projects Please apply for more information! Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
07/05/2024
Full time
Our client are an IT Consultancy who offers market leading technology solutions and IT managed services. They are seeking a Principal Consultant with strong Data Centre Migration experience. The Principal Consultant (DCM) is responsible for the high-quality delivery of consulting services to our customers, primarily focused on data center migration and transformation projects and programmes. The Principal Consultant works within the delivery team and customer stakeholders to define and gain consensus on migration/transformation strategies, roadmaps and solutions. Through implementation design and execution, the PC acts as the technical design authority. Desirable skills: Architecture framework - TOGAF Cloud (Private/Public/Hybrid) - Azure/Azure stack will be considered favourably Networking Discovery tooling/Migration strategy Experience: Extensive experience in a Consulting environment, designing and delivering customer solutions Proven skills to lead & deliver Customer projects Please apply for more information! Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Our client is seeking a dedicated Information Security Manager to manage IT risk & compliance, accreditation, data protection, business continuity projects and activities. Client Details Our client is a Manchester based small but fast growing technology business. Description Continue review and improve the security policies Implement and maintain ISMS Ensure compliance with relevant security standards and regulations (ISO 27001, Cyber Essentials, etc.) Review and implement business continuity plan and policy Manage technical and business stakeholders Perform proactive risk assessments Work with external auditor for the regular auditing activities Profile Strong knowledge of information security protocols and procedures Knowledge and experience in different security standards and frameworks with track record in leading ISO 27001 accreditation/re-accreditation projects Proficiency in information risk assessment and compliance Experience in Business Continuity is desirable but not essential Job Offer Hybrid working arrangement Opportunity to lead the information security of a fast growing business
07/05/2024
Full time
Our client is seeking a dedicated Information Security Manager to manage IT risk & compliance, accreditation, data protection, business continuity projects and activities. Client Details Our client is a Manchester based small but fast growing technology business. Description Continue review and improve the security policies Implement and maintain ISMS Ensure compliance with relevant security standards and regulations (ISO 27001, Cyber Essentials, etc.) Review and implement business continuity plan and policy Manage technical and business stakeholders Perform proactive risk assessments Work with external auditor for the regular auditing activities Profile Strong knowledge of information security protocols and procedures Knowledge and experience in different security standards and frameworks with track record in leading ISO 27001 accreditation/re-accreditation projects Proficiency in information risk assessment and compliance Experience in Business Continuity is desirable but not essential Job Offer Hybrid working arrangement Opportunity to lead the information security of a fast growing business
Join our dynamic team! We are a leading Managed Service Provider based in Chippenham, renowned for delivering gold standard IT support. Position: Service Desk Team Leader Location: Chippenham, UK Type: Full-time Salary: £33,000.00-£38,000.00 per year Overview: As the Service Desk Team Leader, you'll report to the IT Manager, overseeing our service desk operations. This role offers a unique opportunity to develop both your technical prowess and leadership skills, with ample room for career progression. You'll play a pivotal role in enhancing our service delivery, aligning it with our clients' evolving needs and expectations. Key Responsibilities: Manage escalations from 1st/2nd Line Support Oversight of ticket system (Jira) Identify and address training requirements promptly Coach and lead technicians and apprentices Provide hands-on technical support Coordinate weekend on-call duties Drive process improvements and lead change initiatives Conduct team performance reviews and appraisals Maintain backup procedures and customer information Requirements: Proven experience in team management and customer service Proficiency in ticket systems (Jira) Familiarity with server roles (AD DS, DNS, DHCP, etc.) Expertise in Windows Server 2012, 2016 & 2019 Knowledge of Microsoft Windows 7 - 11 Understanding of WiFi technologies and network topologies Familiarity with Routers, managed Switches, and related hardware Preferred Experience: Microsoft certifications ITIL V3 or V4 VMware ESXi UniFi WiFi systems Veeam Backup and Replication Draytek Routers 3CX Phone System The Ideal Candidate: Hardworking and enthusiastic Confident communicator with excellent interpersonal skills Strong organisational and time management abilities Exceptional problem-solving and troubleshooting skills Attention to detail and commitment to accuracy Demonstrated leadership capabilities Benefits: Company-provided work phone and laptop Sick pay and pension scheme Casual dress code with provided company polo shirts Opportunities for skill development and training with industry leaders Birthday off as holiday Free on-site parking at our air-conditioned office Team building activities and social events Convenient access to Chippenham train station If you're ready to join a dynamic team and contribute to our mission of excellence, apply below!
07/05/2024
Full time
Join our dynamic team! We are a leading Managed Service Provider based in Chippenham, renowned for delivering gold standard IT support. Position: Service Desk Team Leader Location: Chippenham, UK Type: Full-time Salary: £33,000.00-£38,000.00 per year Overview: As the Service Desk Team Leader, you'll report to the IT Manager, overseeing our service desk operations. This role offers a unique opportunity to develop both your technical prowess and leadership skills, with ample room for career progression. You'll play a pivotal role in enhancing our service delivery, aligning it with our clients' evolving needs and expectations. Key Responsibilities: Manage escalations from 1st/2nd Line Support Oversight of ticket system (Jira) Identify and address training requirements promptly Coach and lead technicians and apprentices Provide hands-on technical support Coordinate weekend on-call duties Drive process improvements and lead change initiatives Conduct team performance reviews and appraisals Maintain backup procedures and customer information Requirements: Proven experience in team management and customer service Proficiency in ticket systems (Jira) Familiarity with server roles (AD DS, DNS, DHCP, etc.) Expertise in Windows Server 2012, 2016 & 2019 Knowledge of Microsoft Windows 7 - 11 Understanding of WiFi technologies and network topologies Familiarity with Routers, managed Switches, and related hardware Preferred Experience: Microsoft certifications ITIL V3 or V4 VMware ESXi UniFi WiFi systems Veeam Backup and Replication Draytek Routers 3CX Phone System The Ideal Candidate: Hardworking and enthusiastic Confident communicator with excellent interpersonal skills Strong organisational and time management abilities Exceptional problem-solving and troubleshooting skills Attention to detail and commitment to accuracy Demonstrated leadership capabilities Benefits: Company-provided work phone and laptop Sick pay and pension scheme Casual dress code with provided company polo shirts Opportunities for skill development and training with industry leaders Birthday off as holiday Free on-site parking at our air-conditioned office Team building activities and social events Convenient access to Chippenham train station If you're ready to join a dynamic team and contribute to our mission of excellence, apply below!
Senior O2C Consultant (SAP SD) - 6 months - Chessington North - Immediate Hamilton Barnes are seeking a highly skilled Senior O2C Consultant with expertise in SAP SD to join our team for a 6-month contract. This role will be based in Chessington North with a hybrid working model. As a Senior O2C Consultant, you will play a crucial client-facing role, working closely with key stakeholders to deliver successful SAP projects. The ideal candidate will have hands-on experience in SAP S/4HANA implementation and a strong understanding of business processes from a technical perspective. Key Responsibilities: Serve as a primary point of contact for clients, managing key stakeholder relationships throughout the project life cycle. Utilize your expertise in SAP O2C/SD to analyze business requirements, design solutions, and configure the SAP system accordingly. Lead and actively participate in S/4HANA implementation projects, ensuring successful delivery within scope, timeline, and budget constraints. Provide hands-on support and guidance to project teams, including developers, analysts, and end-users. Collaborate with cross-functional teams to integrate SAP SD with other modules and external systems as needed. Conduct training sessions for end-users and provide ongoing support and troubleshooting assistance. Skills: Proven experience as a Senior O2C Consultant, with a focus on SAP SD, preferably in a client-facing capacity. Hands-on experience with SAP S/4HANA implementation projects is essential. In-depth knowledge of SAP O2C/SD functionalities, including order management, pricing, billing, and delivery processing. Strong understanding of business processes and the ability to translate business requirements into technical solutions. Excellent communication and stakeholder management skills, with the ability to engage effectively with clients at all levels. Contract Details: Duration - 6 months Location - Chessington/WFH (Hybrid) Determination - Inside IR33 Day Rate - Upto £600 per day Senior O2C Consultant (SAP SD) - 6 months - Chessington North - Immediate
07/05/2024
Project-based
Senior O2C Consultant (SAP SD) - 6 months - Chessington North - Immediate Hamilton Barnes are seeking a highly skilled Senior O2C Consultant with expertise in SAP SD to join our team for a 6-month contract. This role will be based in Chessington North with a hybrid working model. As a Senior O2C Consultant, you will play a crucial client-facing role, working closely with key stakeholders to deliver successful SAP projects. The ideal candidate will have hands-on experience in SAP S/4HANA implementation and a strong understanding of business processes from a technical perspective. Key Responsibilities: Serve as a primary point of contact for clients, managing key stakeholder relationships throughout the project life cycle. Utilize your expertise in SAP O2C/SD to analyze business requirements, design solutions, and configure the SAP system accordingly. Lead and actively participate in S/4HANA implementation projects, ensuring successful delivery within scope, timeline, and budget constraints. Provide hands-on support and guidance to project teams, including developers, analysts, and end-users. Collaborate with cross-functional teams to integrate SAP SD with other modules and external systems as needed. Conduct training sessions for end-users and provide ongoing support and troubleshooting assistance. Skills: Proven experience as a Senior O2C Consultant, with a focus on SAP SD, preferably in a client-facing capacity. Hands-on experience with SAP S/4HANA implementation projects is essential. In-depth knowledge of SAP O2C/SD functionalities, including order management, pricing, billing, and delivery processing. Strong understanding of business processes and the ability to translate business requirements into technical solutions. Excellent communication and stakeholder management skills, with the ability to engage effectively with clients at all levels. Contract Details: Duration - 6 months Location - Chessington/WFH (Hybrid) Determination - Inside IR33 Day Rate - Upto £600 per day Senior O2C Consultant (SAP SD) - 6 months - Chessington North - Immediate
IT Support Engineer County Durham, UK £30,000 - £35,000 Join a global leader in the petrochemicals industry, operating at the forefront of innovation and sustainability! Position Overview: We are seeking a highly skilled IT Support Engineer to join their global support team at their complex facility near Darlington, UK. As an integral part of their team, you will be responsible for addressing a diverse range of technical issues spanning multiple technologies, with a primary focus on the Microsoft Suite and various hardware platforms. Responsibilities: - Provide on-site technical support for the facility, ensuring smooth operations across all IT systems. - Troubleshoot and resolve technical issues promptly and efficiently to minimize downtime. - Contribute to key IT projects, offering expertise and insight to drive successful outcomes. - Develop comprehensive documentation to streamline processes and ensure scalability of services. - Collaborate with cross-functional teams to implement innovative solutions and optimize IT infrastructure. Qualifications: - Proven experience in IT support roles, preferably within a complex industrial environment. - Proficiency in Microsoft technologies (eg, Windows OS, Office 365, Active Directory). - Strong knowledge of hardware platforms, including desktops, laptops, and peripherals. - Excellent problem-solving skills with the ability to prioritize and manage multiple tasks effectively. - Exceptional communication skills and a customer-focused approach. Benefits: - Competitive salary and comprehensive benefits package. - Opportunities for professional development and career advancement. - Collaborative and inclusive work environment with a global reach. - Chance to make a meaningful impact within a leading organization at the forefront of innovation. IT Support Engineer County Durham, UK £30,000 - £35,000 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
07/05/2024
Full time
IT Support Engineer County Durham, UK £30,000 - £35,000 Join a global leader in the petrochemicals industry, operating at the forefront of innovation and sustainability! Position Overview: We are seeking a highly skilled IT Support Engineer to join their global support team at their complex facility near Darlington, UK. As an integral part of their team, you will be responsible for addressing a diverse range of technical issues spanning multiple technologies, with a primary focus on the Microsoft Suite and various hardware platforms. Responsibilities: - Provide on-site technical support for the facility, ensuring smooth operations across all IT systems. - Troubleshoot and resolve technical issues promptly and efficiently to minimize downtime. - Contribute to key IT projects, offering expertise and insight to drive successful outcomes. - Develop comprehensive documentation to streamline processes and ensure scalability of services. - Collaborate with cross-functional teams to implement innovative solutions and optimize IT infrastructure. Qualifications: - Proven experience in IT support roles, preferably within a complex industrial environment. - Proficiency in Microsoft technologies (eg, Windows OS, Office 365, Active Directory). - Strong knowledge of hardware platforms, including desktops, laptops, and peripherals. - Excellent problem-solving skills with the ability to prioritize and manage multiple tasks effectively. - Exceptional communication skills and a customer-focused approach. Benefits: - Competitive salary and comprehensive benefits package. - Opportunities for professional development and career advancement. - Collaborative and inclusive work environment with a global reach. - Chance to make a meaningful impact within a leading organization at the forefront of innovation. IT Support Engineer County Durham, UK £30,000 - £35,000 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Content Design Manager - Headless CMS Experience City of London - 2 days a week 3 month initial contract Inside of IR35 My client is looking for a Content Design Manager with extensive Headless CMS Experience.The role is key as part of the Member Digital Platform programme and product team. The product we are building is an enterprise B2C web application that serves millions of users (and leading FTSE employer customers). The Content Manager will create/manage content modelling for assets for this multi-tenant, multi-member segments platform, and build features on CMS in collaboration with Dev team to deliver the desired experience to millions of members. It's a perfect blend of strategy and implementation in line with the product development life cycle. You'll work well with designers, copywriters and developers to define/manage content items; to implement/managing changes on CMS, but also happily and ably collaborating with project stakeholders to achieve sign-off for workflows. The Requirements 8-10+ years related experience Have been a power user of Enterprise Headless CMS platforms. A plus if they had used Acoustics CMS and have been involved in early stage of platform set up and adoption Strong with building personalized experience ie managing content/display for different user segments Have worked with HTML editing on other CMS platforms Tech savvy (not necessarily as a developer), no coding involved, but will enjoy working with developers to configure/set up/manage components/asset library As an internal product manager that looks after CMS across life cycle, bonus with experience implementing/onboarding CMS platforms Fantastic with communications as CMS is new for most stakeholders and members, across technical and non-technical audiences Financial Services' experience desirable If you are available and interested, please apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
07/05/2024
Project-based
Content Design Manager - Headless CMS Experience City of London - 2 days a week 3 month initial contract Inside of IR35 My client is looking for a Content Design Manager with extensive Headless CMS Experience.The role is key as part of the Member Digital Platform programme and product team. The product we are building is an enterprise B2C web application that serves millions of users (and leading FTSE employer customers). The Content Manager will create/manage content modelling for assets for this multi-tenant, multi-member segments platform, and build features on CMS in collaboration with Dev team to deliver the desired experience to millions of members. It's a perfect blend of strategy and implementation in line with the product development life cycle. You'll work well with designers, copywriters and developers to define/manage content items; to implement/managing changes on CMS, but also happily and ably collaborating with project stakeholders to achieve sign-off for workflows. The Requirements 8-10+ years related experience Have been a power user of Enterprise Headless CMS platforms. A plus if they had used Acoustics CMS and have been involved in early stage of platform set up and adoption Strong with building personalized experience ie managing content/display for different user segments Have worked with HTML editing on other CMS platforms Tech savvy (not necessarily as a developer), no coding involved, but will enjoy working with developers to configure/set up/manage components/asset library As an internal product manager that looks after CMS across life cycle, bonus with experience implementing/onboarding CMS platforms Fantastic with communications as CMS is new for most stakeholders and members, across technical and non-technical audiences Financial Services' experience desirable If you are available and interested, please apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Are you an experienced Product Manager? If so, we have an exciting opportunity for you with a Financial Services firm based in London. This is a perm position and the salary for this is up to £80K. This is a hybrid role with an expectation for 40% attendance on site. Responsibilities Key figure in the delivery of a new software platform for our Advice Products Continuously monitoring and optimising the Advice claims journey, to improve customer satisfaction and other product performance metrics throughout the entire end to end claims life cycle. Build strong engagement with the stakeholder network ensuring they are aligned with the Advice product vision and roadmap and receive all relevant communications. Lead and influence a cross functional team to ensure the team delivers products that meet business requirements/needs and delivers the right outcomes for our customers. Ensure data-driven decision making, identifying strengths, weaknesses, and opportunity's, based on interpreting qualitative and quantitative data. Working directly with the UX team to identify customer research opportunities to identify future roadmap items. Develop the end-to-end data processes to ensure the company is ready to manage an Advice failure efficiently and accurately. Product owner for the Advice scrum team. Breaking down and interpreting business problems and managing, prioritising, and grooming a backlog of user stories with detailed acceptance criteria. Managing dependencies and conducting UAT. Optimise your delivery team by tracking, reporting, and improving velocity, processes, best practices. Required experience: Major, long term transformation experience Evidence of impact/business outcomes in previous roles Evidence in the delivery of technical platforms (Not Data, things like CRM, ideally, or other similar customer related platforms) End-to-End experience of delivering a full product roadmap to include defining the roadmap through delivery At least 3 years experience as a product manager Ability to work strategically upwards as well as with technical teams and multiple stakeholders The client for this role is very particular in terms of what they are looking for, they will also be very picky with CVs. I have therefore added some information below, please ensure your CV/profile aligns with the below to ensure you are considered. CV to be no longer than 4 pages focusing on your relevant experience Ensure there is real details on the impact/positive outcomes achieved from the transformation Projects regarding mobile and website projects are NOT relevant Profiles that appear too technical or about data delivery as opposed to business transformation/platform delivery will NOT be considered
07/05/2024
Full time
Are you an experienced Product Manager? If so, we have an exciting opportunity for you with a Financial Services firm based in London. This is a perm position and the salary for this is up to £80K. This is a hybrid role with an expectation for 40% attendance on site. Responsibilities Key figure in the delivery of a new software platform for our Advice Products Continuously monitoring and optimising the Advice claims journey, to improve customer satisfaction and other product performance metrics throughout the entire end to end claims life cycle. Build strong engagement with the stakeholder network ensuring they are aligned with the Advice product vision and roadmap and receive all relevant communications. Lead and influence a cross functional team to ensure the team delivers products that meet business requirements/needs and delivers the right outcomes for our customers. Ensure data-driven decision making, identifying strengths, weaknesses, and opportunity's, based on interpreting qualitative and quantitative data. Working directly with the UX team to identify customer research opportunities to identify future roadmap items. Develop the end-to-end data processes to ensure the company is ready to manage an Advice failure efficiently and accurately. Product owner for the Advice scrum team. Breaking down and interpreting business problems and managing, prioritising, and grooming a backlog of user stories with detailed acceptance criteria. Managing dependencies and conducting UAT. Optimise your delivery team by tracking, reporting, and improving velocity, processes, best practices. Required experience: Major, long term transformation experience Evidence of impact/business outcomes in previous roles Evidence in the delivery of technical platforms (Not Data, things like CRM, ideally, or other similar customer related platforms) End-to-End experience of delivering a full product roadmap to include defining the roadmap through delivery At least 3 years experience as a product manager Ability to work strategically upwards as well as with technical teams and multiple stakeholders The client for this role is very particular in terms of what they are looking for, they will also be very picky with CVs. I have therefore added some information below, please ensure your CV/profile aligns with the below to ensure you are considered. CV to be no longer than 4 pages focusing on your relevant experience Ensure there is real details on the impact/positive outcomes achieved from the transformation Projects regarding mobile and website projects are NOT relevant Profiles that appear too technical or about data delivery as opposed to business transformation/platform delivery will NOT be considered
Solution Architect/Technical Solution Architect/Salesforce Architect/Mulesoft Architect Overall Purpose: The Solution Architect/Salesforce Architect will be engaged to design effective business solutions using Salesforce and Mulesoft technologies. Key duties will include: This position reports into the Data Portfolio Manager. The successful applicant will be a leading member of the Partner Data Solutions Team within Data Portfolio. Responsibilities: Work with the Partner Solutions Product Manager and product teams in other programmes to understand stakeholder business strategy and needs Design high level technical solutions using Salesforce and Mulesoft technologies Assist product managers in developing user stories & acceptance criteria Assess the strengths, weaknesses and costs of different options Work with Enterprise Architect & wider technical community to create requisite design artifacts to meet government and the client specific software development life cycle pre-requisites Engage with security, privacy and operations teams to make sure the new solution meets industry regulations Facilitate detailed design workshops/hackathons to progress complex design challenges Day to day membership and engagement with agile delivery team Engage in planning for transitions to live Essential skills, qualifications and experience: Recent demonstrable experience in designing business solutions using Salesforce technologies, supported by appropriate technical certifications (eg Salesforce Certified Technical Architect). Knowledge of Master Data Management and Service based Architectures Ability to absorb technical information and communicate effectively at all levels to both technical and non-technical audiences Demonstrable ability to create high quality design artefacts Excellent verbal communication, facilitation and listening skills and the ability to influence delivery within and across project teams Experience working in agile delivery teams Awareness of ITIL disciplines that govern the running of live services A self starter with a track record of delivery and good teamwork Please reach out for more info on this one.
07/05/2024
Project-based
Solution Architect/Technical Solution Architect/Salesforce Architect/Mulesoft Architect Overall Purpose: The Solution Architect/Salesforce Architect will be engaged to design effective business solutions using Salesforce and Mulesoft technologies. Key duties will include: This position reports into the Data Portfolio Manager. The successful applicant will be a leading member of the Partner Data Solutions Team within Data Portfolio. Responsibilities: Work with the Partner Solutions Product Manager and product teams in other programmes to understand stakeholder business strategy and needs Design high level technical solutions using Salesforce and Mulesoft technologies Assist product managers in developing user stories & acceptance criteria Assess the strengths, weaknesses and costs of different options Work with Enterprise Architect & wider technical community to create requisite design artifacts to meet government and the client specific software development life cycle pre-requisites Engage with security, privacy and operations teams to make sure the new solution meets industry regulations Facilitate detailed design workshops/hackathons to progress complex design challenges Day to day membership and engagement with agile delivery team Engage in planning for transitions to live Essential skills, qualifications and experience: Recent demonstrable experience in designing business solutions using Salesforce technologies, supported by appropriate technical certifications (eg Salesforce Certified Technical Architect). Knowledge of Master Data Management and Service based Architectures Ability to absorb technical information and communicate effectively at all levels to both technical and non-technical audiences Demonstrable ability to create high quality design artefacts Excellent verbal communication, facilitation and listening skills and the ability to influence delivery within and across project teams Experience working in agile delivery teams Awareness of ITIL disciplines that govern the running of live services A self starter with a track record of delivery and good teamwork Please reach out for more info on this one.
IT Support Engineer - Up to £28,000 + Excellent Benefits - Winchester Our client are a leading infrastructure consultancy located in Winchester. It's an exciting stage in their growth and they are seeking a dynamic 1st Line/2nd Line IT Support Engineer who shares their values to become part of the team. The right applicant will be given training to enable them to grow and thrive in this role. ABOUT THE ROLE Your duties will include: Troubleshooting a variety of hardware and software. Logging and managing requests. Monitoring systems, performing repairs, upgrades, installations and other routine tasks. Being the first point of contact for customers both in person and remotely, logging and resolving calls using the set procedures. Escalating issues as and when necessary. ABOUT YOU You'll be an enthusiastic problem solver with a strong passion for IT. You will have a broad range of technical skills, mainly in Windows technologies at a systems and server level, with some network knowledge as well. As this role involves interacting with users directly, strong communication skills are essential, and a background in customer service is a welcome addition. THE REWARDS You'll earn a competitive salary (£25-28K Dependent on experience) and take advantage of a range of great benefits including company events and pension scheme. You'll also have the opportunity to be sent on training courses and achieve certifications IT Support Engineer - Up to £28,000 + Excellent Benefits - Winchester
07/05/2024
Full time
IT Support Engineer - Up to £28,000 + Excellent Benefits - Winchester Our client are a leading infrastructure consultancy located in Winchester. It's an exciting stage in their growth and they are seeking a dynamic 1st Line/2nd Line IT Support Engineer who shares their values to become part of the team. The right applicant will be given training to enable them to grow and thrive in this role. ABOUT THE ROLE Your duties will include: Troubleshooting a variety of hardware and software. Logging and managing requests. Monitoring systems, performing repairs, upgrades, installations and other routine tasks. Being the first point of contact for customers both in person and remotely, logging and resolving calls using the set procedures. Escalating issues as and when necessary. ABOUT YOU You'll be an enthusiastic problem solver with a strong passion for IT. You will have a broad range of technical skills, mainly in Windows technologies at a systems and server level, with some network knowledge as well. As this role involves interacting with users directly, strong communication skills are essential, and a background in customer service is a welcome addition. THE REWARDS You'll earn a competitive salary (£25-28K Dependent on experience) and take advantage of a range of great benefits including company events and pension scheme. You'll also have the opportunity to be sent on training courses and achieve certifications IT Support Engineer - Up to £28,000 + Excellent Benefits - Winchester
My client a major consultancy responsible for delivering essential public services around the world in areas including defence, space, international organisations, healthcare and Immigration/citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. My client has a world of opportunity in Europe and employs over 1000+ staff across 8 countries including Belgium, Luxembourg, France and French Guyana, Germany, Italy, the Netherlands, Spain, Switzerland. My client continuously strive for excellence, so we're passionate about sourcing the best professionals and we look for people who share our drive and own our values - Trust, Care, Innovation & Pride. My client is looking for a Cyber Security Expert to work full time and be based in the Benelux or France (close to St. Genis-Pouilly would be a plus). This role is permanent and will pay €80,000 a year and potentially can go up to €100,000 plus Excellent Benefits. Main Responsibilities for Cyber Security Expert Provide Technical security leadership within Serco Europe's operations, covering bids, acquisitions, projects, and BAU operations. This will include security requirements definition, architectural design work in collaboration with the Enterprise Architect Europe and his team of Solution Architects, advice and guidance on security issues, technical risk assessment, guidance on residual risk and mitigation strategies, application of security design patterns and best practices, etc. You will be responsible for providing assurance, management and control of cyber security and enhancing our Security posture in Serco Europe entities by staying abreast of the latest cyber security trends, threats, and technologies Serco Europe entities by staying abreast of the latest cyber security trends, threats, and technologies Ensure that the company knows as much as possible, as quickly as possible about potential security risks. You will be responsible for seeking, identifying, and reporting risks and systemic weaknesses in control effectiveness within Serco Europe Eliminate (or mitigate) reputational and security risks within Serco Europe, including identification of weaknesses, improvement areas, non-compliances, and technical debt Security review and analysis of proposed changes to operational services within Serco Europe, and providing security expertise on likely impact, mitigations, alternative strategies, etc. Engagement with internal and external audit and assurance providers, including IT Security Health Check suppliers, scoping test plans and helping stakeholders interpret the results of the tests and audits, as well as supporting the implementation of any remedial actions, where required Highly engaged in vulnerability management activities across Serco Europe (such as identification, reporting and mitigation/resolution) to reduce risk of exploit Contribute to on-going Security improvement initiatives, to ensure that our standard operating procedures, approaches, and protocols remain appropriate and align to Cyber Security best practice and Serco's policies and standards Production and management of the Security KPI's including driving improvements of the KPI's In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world. Successful Candidate The candidate should have a broad Information Security knowledge, with a deep and current technical understanding of security relating to applications, infrastructure, and cloud services. Excellent communications skills (written and oral) are essential, as is detailed knowledge and practical experience of security-enforcing technologies (Firewalls, SIEM tools, Identity and Access Management, etc.). Familiarity with risk management frameworks and methodologies is required. The candidate's profile is rounded out by non-technical skills, behaviours, and approaches to be an effective Security Lead, eg, security-minded, curious, investigative, persevering, and thorough. Candidates will have a background in Technical Security, ie, must have a minimum 6 years' experience within Information Technology, including at least 4 years' experience in a Technical Security related discipline (such as Security Operations or Network Security) It is desirable to have an intermediate or advanced level Security qualification (such as CSIM, CISSP or equivalent. NB For this role we can only consider applicants who are based in the EU/Europe with the relevant right to work. This also needs to be highlighted clearly on the CV otherwise the application will be rejected. Role - Cyber Security Expert Salary: €80,000 to €100,000 + Excellent Benefits Languages: English/French or English/German Location: Benelux or France (close to St. Genis-Pouilly would be a plus)
07/05/2024
Full time
My client a major consultancy responsible for delivering essential public services around the world in areas including defence, space, international organisations, healthcare and Immigration/citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. My client has a world of opportunity in Europe and employs over 1000+ staff across 8 countries including Belgium, Luxembourg, France and French Guyana, Germany, Italy, the Netherlands, Spain, Switzerland. My client continuously strive for excellence, so we're passionate about sourcing the best professionals and we look for people who share our drive and own our values - Trust, Care, Innovation & Pride. My client is looking for a Cyber Security Expert to work full time and be based in the Benelux or France (close to St. Genis-Pouilly would be a plus). This role is permanent and will pay €80,000 a year and potentially can go up to €100,000 plus Excellent Benefits. Main Responsibilities for Cyber Security Expert Provide Technical security leadership within Serco Europe's operations, covering bids, acquisitions, projects, and BAU operations. This will include security requirements definition, architectural design work in collaboration with the Enterprise Architect Europe and his team of Solution Architects, advice and guidance on security issues, technical risk assessment, guidance on residual risk and mitigation strategies, application of security design patterns and best practices, etc. You will be responsible for providing assurance, management and control of cyber security and enhancing our Security posture in Serco Europe entities by staying abreast of the latest cyber security trends, threats, and technologies Serco Europe entities by staying abreast of the latest cyber security trends, threats, and technologies Ensure that the company knows as much as possible, as quickly as possible about potential security risks. You will be responsible for seeking, identifying, and reporting risks and systemic weaknesses in control effectiveness within Serco Europe Eliminate (or mitigate) reputational and security risks within Serco Europe, including identification of weaknesses, improvement areas, non-compliances, and technical debt Security review and analysis of proposed changes to operational services within Serco Europe, and providing security expertise on likely impact, mitigations, alternative strategies, etc. Engagement with internal and external audit and assurance providers, including IT Security Health Check suppliers, scoping test plans and helping stakeholders interpret the results of the tests and audits, as well as supporting the implementation of any remedial actions, where required Highly engaged in vulnerability management activities across Serco Europe (such as identification, reporting and mitigation/resolution) to reduce risk of exploit Contribute to on-going Security improvement initiatives, to ensure that our standard operating procedures, approaches, and protocols remain appropriate and align to Cyber Security best practice and Serco's policies and standards Production and management of the Security KPI's including driving improvements of the KPI's In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world. Successful Candidate The candidate should have a broad Information Security knowledge, with a deep and current technical understanding of security relating to applications, infrastructure, and cloud services. Excellent communications skills (written and oral) are essential, as is detailed knowledge and practical experience of security-enforcing technologies (Firewalls, SIEM tools, Identity and Access Management, etc.). Familiarity with risk management frameworks and methodologies is required. The candidate's profile is rounded out by non-technical skills, behaviours, and approaches to be an effective Security Lead, eg, security-minded, curious, investigative, persevering, and thorough. Candidates will have a background in Technical Security, ie, must have a minimum 6 years' experience within Information Technology, including at least 4 years' experience in a Technical Security related discipline (such as Security Operations or Network Security) It is desirable to have an intermediate or advanced level Security qualification (such as CSIM, CISSP or equivalent. NB For this role we can only consider applicants who are based in the EU/Europe with the relevant right to work. This also needs to be highlighted clearly on the CV otherwise the application will be rejected. Role - Cyber Security Expert Salary: €80,000 to €100,000 + Excellent Benefits Languages: English/French or English/German Location: Benelux or France (close to St. Genis-Pouilly would be a plus)