*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
08/05/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
Request Technology - Craig Johnson
Chicago, Illinois
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
08/05/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
08/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
08/05/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Oracle DBA Tech Team Lead/Manager Salary: Open + Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10+ years Oracle EBS (11i/R12) 5+ years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Managerial/supervisory experience Minimum execution of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction through process improvements in each Upgrade iteration, must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling. Hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Responsibilities You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security, and IT teams as part of environment setup, maintenance, and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution.
08/05/2024
Full time
Oracle DBA Tech Team Lead/Manager Salary: Open + Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10+ years Oracle EBS (11i/R12) 5+ years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Managerial/supervisory experience Minimum execution of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction through process improvements in each Upgrade iteration, must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling. Hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Responsibilities You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security, and IT teams as part of environment setup, maintenance, and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution.
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.
08/05/2024
Full time
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.
Business Change Manager Bristol/Up to £60,000/Hybrid Working A successful top 100 law firm in the UK is looking for an experienced Change Manager to join their Change and Transformation team. This is due to rapid growth and success over the last year. The Change Manager will lead major change projects across both business transformations and IT applications, which have a significant impact on the firm. Combining strong Project Management and excellent Communication skills to deliver successful change. This role will include/require: Leading and managing major change projects, across both business and IT applications. Assisting legal teams in enhancing their operational processes to enhance client services further. Identifying strategies to aid legal teams in innovating and introducing new products and services to the market. Knowledge of law firms or professional services and the delivery of legal services. Strong stakeholder management experience, including senior management. Good IT knowledge/skills. Ideally have a Project/Change Management certification such as Prince2 or APMP. So if you would like to be part of a growing change and transformation team where you can play a key role in the growth of a successful law firm. Apply now with the button below! If you would like more information on this role, please contact me on my email below or message Logan Browne.
08/05/2024
Full time
Business Change Manager Bristol/Up to £60,000/Hybrid Working A successful top 100 law firm in the UK is looking for an experienced Change Manager to join their Change and Transformation team. This is due to rapid growth and success over the last year. The Change Manager will lead major change projects across both business transformations and IT applications, which have a significant impact on the firm. Combining strong Project Management and excellent Communication skills to deliver successful change. This role will include/require: Leading and managing major change projects, across both business and IT applications. Assisting legal teams in enhancing their operational processes to enhance client services further. Identifying strategies to aid legal teams in innovating and introducing new products and services to the market. Knowledge of law firms or professional services and the delivery of legal services. Strong stakeholder management experience, including senior management. Good IT knowledge/skills. Ideally have a Project/Change Management certification such as Prince2 or APMP. So if you would like to be part of a growing change and transformation team where you can play a key role in the growth of a successful law firm. Apply now with the button below! If you would like more information on this role, please contact me on my email below or message Logan Browne.
Experience using Adobe Campaign Classic (v6/7) Background within an Adobe Campaign Operations role showing experience of best practice, client engagement Digital Marketing Experience Experience in programming, product configuration and integration of Adobe Campaign and/or other marketing cloud solutions. Desired Adobe Campaign certification - preferably Business Practitioner Experience in other connected technologies such as SQL (PostgreSQL, MS SQL Server, or Oracle), HTML, CSS, Workflows, Data management, JavaScript, Data analytics experience Estimations and PM Methodologies Additional experience of other Adobe Marketing Cloud solutions (AA, AEM, AAM etc.)
08/05/2024
Experience using Adobe Campaign Classic (v6/7) Background within an Adobe Campaign Operations role showing experience of best practice, client engagement Digital Marketing Experience Experience in programming, product configuration and integration of Adobe Campaign and/or other marketing cloud solutions. Desired Adobe Campaign certification - preferably Business Practitioner Experience in other connected technologies such as SQL (PostgreSQL, MS SQL Server, or Oracle), HTML, CSS, Workflows, Data management, JavaScript, Data analytics experience Estimations and PM Methodologies Additional experience of other Adobe Marketing Cloud solutions (AA, AEM, AAM etc.)
Platform Engineer vacancy requiring profound API and Streaming platforms knowledge for our Zurich based client in the financial sector . Your tasks: Designing, developing, and maintaining high-performance APIs and streaming solutions to support our platform's functionality and scalability requirements Collaborating with product managers, software engineers, and other stakeholders to define API specifications, integration requirements, and streaming protocols Implementing best practices for API design, including versioning, authentication, authorization, and documentation to ensure developer-friendly interfaces Architecting and optimizing microservices-based systems to enable efficient data streaming, Real Time processing, and event-driven architectures Troubleshooting and debugging complex issues related to API integrations, data streaming, and platform performance, and implementing effective solutions Your experience/knowledge: Proficiency in programming languages such as Java, Python, or Go, and experience with API frameworks Experience with streaming technologies like Kafka, Apigee, Apache Flink, or Spark Streaming, and Real Time data processing frameworks Strong understanding of microservices architecture, containerization and cloud computing platforms Solid understanding of API security best practices, OAuth, JWT, and API gateway technologies Language skills: English - fluent in written and spoken Your soft skills: Excellent problem-solving skills, attention to detail, and ability to thrive in a fast-paced, collaborative environment Effective communication skills and ability to articulate technical concepts to non-technical stakeholders Location: Zurich, Switzerland Sector: Financial Start: ASAP Duration: 12MM+ Ref .Nr.: BH21638 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
08/05/2024
Project-based
Platform Engineer vacancy requiring profound API and Streaming platforms knowledge for our Zurich based client in the financial sector . Your tasks: Designing, developing, and maintaining high-performance APIs and streaming solutions to support our platform's functionality and scalability requirements Collaborating with product managers, software engineers, and other stakeholders to define API specifications, integration requirements, and streaming protocols Implementing best practices for API design, including versioning, authentication, authorization, and documentation to ensure developer-friendly interfaces Architecting and optimizing microservices-based systems to enable efficient data streaming, Real Time processing, and event-driven architectures Troubleshooting and debugging complex issues related to API integrations, data streaming, and platform performance, and implementing effective solutions Your experience/knowledge: Proficiency in programming languages such as Java, Python, or Go, and experience with API frameworks Experience with streaming technologies like Kafka, Apigee, Apache Flink, or Spark Streaming, and Real Time data processing frameworks Strong understanding of microservices architecture, containerization and cloud computing platforms Solid understanding of API security best practices, OAuth, JWT, and API gateway technologies Language skills: English - fluent in written and spoken Your soft skills: Excellent problem-solving skills, attention to detail, and ability to thrive in a fast-paced, collaborative environment Effective communication skills and ability to articulate technical concepts to non-technical stakeholders Location: Zurich, Switzerland Sector: Financial Start: ASAP Duration: 12MM+ Ref .Nr.: BH21638 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
Project Manager (Engineer) - £35 per hour Inside IR35 -12 Months (extensions highly likely) - Flintshire - Standard 35 hours per week (working 4.5 days between the hours of 7am - 7pm) - Hybrid working - One stage virtual interview - Sector: Aerospace Yolk Recruitment is searching for a Project manager to work with the world's leading Aerospace company within the Configuration and Product Development team. Do you want a varied and far-reaching role? This is a fantastic opportunity for personal and career development where you will be able to drive product changes and modifications through the Aircraft Change Process. Responsibilities You will be responsible for the end to end management of the mods you're allocated from idea generation to the point of embodiment on the aircraft. This role focuses mostly on "Flow" mods that impact Wing production. You will also have opportunities to work on; Major Modifications, Major Industrial Problems, Major In-Service Problems, mods that impact the Final Assembly Line, as well as mods driven by safety, regulatory compliance and ramp-up projects Given the varied and far-reaching nature of the role, this is a fantastic opportunity for personal and career development. Skills/experience: Understanding of the aircraft change process with a general appreciation for configuration management. An existing ACC2 and/or ICC_ACP user An appreciation for material requirements planning (creation and cascade of demand) and/or master production scheduling would be beneficial, but not mandatory. SAP-APD Desirable A technical understanding of the aerospace design and manufacturing processes Existing or previous delegations within 'CAIR', 'RFF' and/or 'CA reallocation' process(es)
08/05/2024
Project-based
Project Manager (Engineer) - £35 per hour Inside IR35 -12 Months (extensions highly likely) - Flintshire - Standard 35 hours per week (working 4.5 days between the hours of 7am - 7pm) - Hybrid working - One stage virtual interview - Sector: Aerospace Yolk Recruitment is searching for a Project manager to work with the world's leading Aerospace company within the Configuration and Product Development team. Do you want a varied and far-reaching role? This is a fantastic opportunity for personal and career development where you will be able to drive product changes and modifications through the Aircraft Change Process. Responsibilities You will be responsible for the end to end management of the mods you're allocated from idea generation to the point of embodiment on the aircraft. This role focuses mostly on "Flow" mods that impact Wing production. You will also have opportunities to work on; Major Modifications, Major Industrial Problems, Major In-Service Problems, mods that impact the Final Assembly Line, as well as mods driven by safety, regulatory compliance and ramp-up projects Given the varied and far-reaching nature of the role, this is a fantastic opportunity for personal and career development. Skills/experience: Understanding of the aircraft change process with a general appreciation for configuration management. An existing ACC2 and/or ICC_ACP user An appreciation for material requirements planning (creation and cascade of demand) and/or master production scheduling would be beneficial, but not mandatory. SAP-APD Desirable A technical understanding of the aerospace design and manufacturing processes Existing or previous delegations within 'CAIR', 'RFF' and/or 'CA reallocation' process(es)
Business Applications Manager Full time Permanent Excellent starting salary plus £6,000 per annum car allowance and superb coprorate benefits package Roles will be hybrid working, 2 days per week in Walsall office An accomplished, Midlands based Business Applications Manager is required to join a leading retail business in Walsall during a period of impressive success and growth. This full time position will have 4 direct reports, and the successful candidate will need to be able to challenge the leadership team and drive the applications (8 core), product, finance, HR, payroll, warehouse, transport/distribution. The role - Responsible for the application and the future functional development Represent Application team at the technology Governance meetings Design, develop and maintain the product based future applications state, standards and group wide governance ensuring systems are fully aligned to customer and operational requirements Ensure User Acceptance Testing and end user training are completed for all application changes Provide advice and consultancy to the business about the operating model, and to further develop and lever this through opportunities you will either be alerted to or create Lead and develop the Applications capability across the business, establishing a baseline organisational design required for each functional area of the business to take responsibility for the ownership and development of capabilities within each platform Advise and recommend on upgrading existing systems and installing new new software to make sure there are no issues Engage technology and Information Security resource as required to ensure alignment to IT strategy, architecture, principles and safe service introduction of applications Manage risks and issues associated with the application landscape and escalate where necessary Technical Skills: High technical understanding of IT systems and interface methods Strong Planning/Project Management skills WMS experience would be ideal (Manhattan, PKMS, Microlise, Blue Yonder) Ability to People Manage to assist in the development of a team Previous experience in a Solution Architect role If you are interested in the role and would like to apply, please do so by clicking the link, or contacting Jackie Dean at Jumar for immediate consideration. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
08/05/2024
Full time
Business Applications Manager Full time Permanent Excellent starting salary plus £6,000 per annum car allowance and superb coprorate benefits package Roles will be hybrid working, 2 days per week in Walsall office An accomplished, Midlands based Business Applications Manager is required to join a leading retail business in Walsall during a period of impressive success and growth. This full time position will have 4 direct reports, and the successful candidate will need to be able to challenge the leadership team and drive the applications (8 core), product, finance, HR, payroll, warehouse, transport/distribution. The role - Responsible for the application and the future functional development Represent Application team at the technology Governance meetings Design, develop and maintain the product based future applications state, standards and group wide governance ensuring systems are fully aligned to customer and operational requirements Ensure User Acceptance Testing and end user training are completed for all application changes Provide advice and consultancy to the business about the operating model, and to further develop and lever this through opportunities you will either be alerted to or create Lead and develop the Applications capability across the business, establishing a baseline organisational design required for each functional area of the business to take responsibility for the ownership and development of capabilities within each platform Advise and recommend on upgrading existing systems and installing new new software to make sure there are no issues Engage technology and Information Security resource as required to ensure alignment to IT strategy, architecture, principles and safe service introduction of applications Manage risks and issues associated with the application landscape and escalate where necessary Technical Skills: High technical understanding of IT systems and interface methods Strong Planning/Project Management skills WMS experience would be ideal (Manhattan, PKMS, Microlise, Blue Yonder) Ability to People Manage to assist in the development of a team Previous experience in a Solution Architect role If you are interested in the role and would like to apply, please do so by clicking the link, or contacting Jackie Dean at Jumar for immediate consideration. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
We have an amazing permanent opportunity for an experienced IT Procurement & Asset Manager based in North Lincolnshire. The Procurement & Asset Manager role will sit within the IT department and be responsible for managing the procurement of IT equipment, software, and services, as well as overseeing the life cycle management of IT assets. The ideal candidate will have a clear background in IT procurement, asset management, and vendor relations. Essential Experience: Demonstrable IT procurement and asset management experience, with an understanding of IT products and market trends. Excellent negotiation and vendor management skills. Strong analytical and strategic thinking abilities. Proficient in IT Asset Management software and tools. Excellent organizational and leadership skills. Strong communication and interpersonal skills, with the ability to interact effectively at all levels of the business. Experience with Jira & Jira Service mgmt
08/05/2024
Full time
We have an amazing permanent opportunity for an experienced IT Procurement & Asset Manager based in North Lincolnshire. The Procurement & Asset Manager role will sit within the IT department and be responsible for managing the procurement of IT equipment, software, and services, as well as overseeing the life cycle management of IT assets. The ideal candidate will have a clear background in IT procurement, asset management, and vendor relations. Essential Experience: Demonstrable IT procurement and asset management experience, with an understanding of IT products and market trends. Excellent negotiation and vendor management skills. Strong analytical and strategic thinking abilities. Proficient in IT Asset Management software and tools. Excellent organizational and leadership skills. Strong communication and interpersonal skills, with the ability to interact effectively at all levels of the business. Experience with Jira & Jira Service mgmt
Business Development Consultant - Birmingham/Hybrid £40,000 - £45,000 + OTE (£90K) Are you an enthusiastic IT Salesperson or an IT Account Manager eager for a new challenge? We have partnered up with an award-winning IT telecommunication/MSP organization, who are hiring an Business Development Consultant to join their growing team of 4 IT Salespersons with the aim to bring on new business growth. The Business Development Consultant MUST have sales experience in the IT sector/MSP specializing in one of the following: Cyber Security, Telephony, Cloud/On premises Servers. The Business Development Consultant will benefit from a 10% commission plan and work on a hybrid working model for 3 flexible days onsite. Requirements of the Business Development Consultant: - 5+ years' experience in sales within the IT sector. - Knowledge of IT products and Services - Ability to win your own sales and build client/sales. - Experience maintaining, developing, and building client relationships. - Proactive, organized, and great communicator Business Development Consultant - Birmingham/Hybrid £40,000 - £45,000 + OTE (£90K) To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Dan Freeman , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
08/05/2024
Full time
Business Development Consultant - Birmingham/Hybrid £40,000 - £45,000 + OTE (£90K) Are you an enthusiastic IT Salesperson or an IT Account Manager eager for a new challenge? We have partnered up with an award-winning IT telecommunication/MSP organization, who are hiring an Business Development Consultant to join their growing team of 4 IT Salespersons with the aim to bring on new business growth. The Business Development Consultant MUST have sales experience in the IT sector/MSP specializing in one of the following: Cyber Security, Telephony, Cloud/On premises Servers. The Business Development Consultant will benefit from a 10% commission plan and work on a hybrid working model for 3 flexible days onsite. Requirements of the Business Development Consultant: - 5+ years' experience in sales within the IT sector. - Knowledge of IT products and Services - Ability to win your own sales and build client/sales. - Experience maintaining, developing, and building client relationships. - Proactive, organized, and great communicator Business Development Consultant - Birmingham/Hybrid £40,000 - £45,000 + OTE (£90K) To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Dan Freeman , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
Robotics Engineer - Site Manager - Machine Data - Zaragoza (EU wide travel) 6month Contract We require a Robotics Engineer/Site Manager to deal with Industrial Scale Automation Sortation HardWare This is a very Data Driven role - Starting in Zaragoza but then Spanning across various EU sites (Expenses Covered) The scope would be: - Provide on-site support to Identify, analyze, optimize and resolve advanced robotics system issues. - Optimization tasks such as: parameter changes, mechanical alignments, sensor adjustments and air pressure regulation. - Partner with product development, manufacturing, and site-level reliability, maintenance, and engineering (RME) teams to maximize the performance of advanced robotics system. Robotics Engineer - Site Manager - Machine Data - Zaragoza (EU wide travel) 6month Contract
08/05/2024
Project-based
Robotics Engineer - Site Manager - Machine Data - Zaragoza (EU wide travel) 6month Contract We require a Robotics Engineer/Site Manager to deal with Industrial Scale Automation Sortation HardWare This is a very Data Driven role - Starting in Zaragoza but then Spanning across various EU sites (Expenses Covered) The scope would be: - Provide on-site support to Identify, analyze, optimize and resolve advanced robotics system issues. - Optimization tasks such as: parameter changes, mechanical alignments, sensor adjustments and air pressure regulation. - Partner with product development, manufacturing, and site-level reliability, maintenance, and engineering (RME) teams to maximize the performance of advanced robotics system. Robotics Engineer - Site Manager - Machine Data - Zaragoza (EU wide travel) 6month Contract
We at Qualient Looking for AEM(Adobe Experience Manager) Architect With build script, CI/CD,GIT AND Jenkins Experience Job Description:- Work with a multi-disciplinary team to translate the client's business requirements into a solution vision and high-level architecture Lead detailed design, implementation and integrations as part of large complex agile projects or product engineering teams Lead globally distributed teams of AEM, integration and QA engineers to implement the solution with a combination of architectural leadership and hands-on implementation Use your deep understanding of Digital Experience Platforms to provide thought leadership to our clients and internal teams on best leveraging the Adobe suite products A deep knowledge of modern web frameworks and web architecture best practices and patterns Be accountable for the overall quality and performance of the solution Anticipate issues and risks at the module level and work with program leadership to escalate and help problem-solve appropriately Strong experience with build script and CI CD and GIT, Jenkins or similar
08/05/2024
We at Qualient Looking for AEM(Adobe Experience Manager) Architect With build script, CI/CD,GIT AND Jenkins Experience Job Description:- Work with a multi-disciplinary team to translate the client's business requirements into a solution vision and high-level architecture Lead detailed design, implementation and integrations as part of large complex agile projects or product engineering teams Lead globally distributed teams of AEM, integration and QA engineers to implement the solution with a combination of architectural leadership and hands-on implementation Use your deep understanding of Digital Experience Platforms to provide thought leadership to our clients and internal teams on best leveraging the Adobe suite products A deep knowledge of modern web frameworks and web architecture best practices and patterns Be accountable for the overall quality and performance of the solution Anticipate issues and risks at the module level and work with program leadership to escalate and help problem-solve appropriately Strong experience with build script and CI CD and GIT, Jenkins or similar
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Packaging Design Manager - Manchester - PAYE Prestigious Manchester based client requires an accomplished Packaging Design Manager to support with packaging design and packaging management, aligned with the long-term strategy of sustainability. The Packaging Design Manager will drive channel execution, set packaging development and testing principles in order to drive flexibility, develop consumer and customer preferred packaging designs solutions, while owning and driving a highly complex pipeline of projects. This is a PAYE role for an initial 12mths. * Packaging FPOC for channel development and to be the Technical Project Leader of a project, accountable for delivery of all R&D deliverables, and managing the programme of the R&D workstream leaders * Responsible for the technical delivery of Innovation/Renovation projects (Gifting, Merchandise & E-comm) projects and oversee deploy to all Regions. * Engage with external and internal ecosystem to build the packaging supplier and copacker relations * Ensuring delivery of technical specifications for all packaging components and product in a project via self or team. * To develop and test packaging in accordance with tools and standards. Including ISTA6 and other developing Channel requirements. * Supporting relationships with specialist teams to find synergies in the ways or working cross functionally * Responsible for managing the technical delivery of repack materials, POS displays and liaise with local teams and procurement for execution. * To manage, coach and develop people Essential: * Packaging management * Packaging design * Design across multiple channels * Stakeholder management/project management * Able to work effectively in multi-disciplinary, multi-cultural teams * Flexibility in work style to be able to manage several projects simultaneously * Understand risks and manage & mitigate those * Able to tailor communication effectively with teams and senior leadership * Ability to influence new thinking with stakeholders and within team * Line management experience or coaching of individuals desirable * Excellent spoken and written English * Occasional travel to other UK and international sites/Expenses paid Click Apply now to be considered for the Packaging Design Manager - Manchester/Remote role
08/05/2024
Project-based
Packaging Design Manager - Manchester - PAYE Prestigious Manchester based client requires an accomplished Packaging Design Manager to support with packaging design and packaging management, aligned with the long-term strategy of sustainability. The Packaging Design Manager will drive channel execution, set packaging development and testing principles in order to drive flexibility, develop consumer and customer preferred packaging designs solutions, while owning and driving a highly complex pipeline of projects. This is a PAYE role for an initial 12mths. * Packaging FPOC for channel development and to be the Technical Project Leader of a project, accountable for delivery of all R&D deliverables, and managing the programme of the R&D workstream leaders * Responsible for the technical delivery of Innovation/Renovation projects (Gifting, Merchandise & E-comm) projects and oversee deploy to all Regions. * Engage with external and internal ecosystem to build the packaging supplier and copacker relations * Ensuring delivery of technical specifications for all packaging components and product in a project via self or team. * To develop and test packaging in accordance with tools and standards. Including ISTA6 and other developing Channel requirements. * Supporting relationships with specialist teams to find synergies in the ways or working cross functionally * Responsible for managing the technical delivery of repack materials, POS displays and liaise with local teams and procurement for execution. * To manage, coach and develop people Essential: * Packaging management * Packaging design * Design across multiple channels * Stakeholder management/project management * Able to work effectively in multi-disciplinary, multi-cultural teams * Flexibility in work style to be able to manage several projects simultaneously * Understand risks and manage & mitigate those * Able to tailor communication effectively with teams and senior leadership * Ability to influence new thinking with stakeholders and within team * Line management experience or coaching of individuals desirable * Excellent spoken and written English * Occasional travel to other UK and international sites/Expenses paid Click Apply now to be considered for the Packaging Design Manager - Manchester/Remote role
Head of Product - UK (Hybrid remote) £75k - £90k + bonus and MIP This is an excellent opportunity to join a well-established SAAS solutions company and head up a team of Product Owners and Product Managers. Working from anywhere within the UK with a few days a month in Leamington Spa or Ireland, this position is paying between £75k and £90k per annum + Management Incentive Programme and bonus . THE ROLE: Reporting directly to the CPO, your purpose will be to ensure the continued commercial success and revenue growth of their product portfolio, through: The creation of a clear Product strategy and the identification of new partner companies. Building a clear understanding of customers/markets, internal stakeholders, and competitors to drive the Product Strategy, through build, partner or buy propositions. Taking ownership of the product road maps to drive the development of software and enable an increase in revenue, profit, brand and retention and a decrease in costs associated with all aspects of products. Own the migration and end of life strategies for relevant products in the portfolio. Ensure the build, selling, servicing and retention of profitable solutions focused on solving market and customer problems. THE COMPANY: For over 30 years, this well-established software company has provided a range of award-winning integrated cloud accounting, payroll, payment and practice management solutions, that are used extensively by accounting bureaus and small to mid-sized businesses across the UK. ON OFFER: Management Incentive Plan Annual bonus Company pension Health insurance Paid family leave etc. REQUIREMENTS: Notable experience within a product related role ie Head of Product, Product Owner, etc. Experience working with Payroll software as a product (essential) Qualification in Payroll, Business, Economic or Finance *Please note that applicant must reside within the UK or Ireland and have the relevant right to work. Interested? Contact Philip Boltt at Lorien Global Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
08/05/2024
Full time
Head of Product - UK (Hybrid remote) £75k - £90k + bonus and MIP This is an excellent opportunity to join a well-established SAAS solutions company and head up a team of Product Owners and Product Managers. Working from anywhere within the UK with a few days a month in Leamington Spa or Ireland, this position is paying between £75k and £90k per annum + Management Incentive Programme and bonus . THE ROLE: Reporting directly to the CPO, your purpose will be to ensure the continued commercial success and revenue growth of their product portfolio, through: The creation of a clear Product strategy and the identification of new partner companies. Building a clear understanding of customers/markets, internal stakeholders, and competitors to drive the Product Strategy, through build, partner or buy propositions. Taking ownership of the product road maps to drive the development of software and enable an increase in revenue, profit, brand and retention and a decrease in costs associated with all aspects of products. Own the migration and end of life strategies for relevant products in the portfolio. Ensure the build, selling, servicing and retention of profitable solutions focused on solving market and customer problems. THE COMPANY: For over 30 years, this well-established software company has provided a range of award-winning integrated cloud accounting, payroll, payment and practice management solutions, that are used extensively by accounting bureaus and small to mid-sized businesses across the UK. ON OFFER: Management Incentive Plan Annual bonus Company pension Health insurance Paid family leave etc. REQUIREMENTS: Notable experience within a product related role ie Head of Product, Product Owner, etc. Experience working with Payroll software as a product (essential) Qualification in Payroll, Business, Economic or Finance *Please note that applicant must reside within the UK or Ireland and have the relevant right to work. Interested? Contact Philip Boltt at Lorien Global Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.