Adecco
Tunbridge Wells, Kent
Job Title: Field Service Engineer Industry: Medical Device Manufacturing Location: Covering areas in Tunbridge Wells & Canterbury Position Type: Permanent About The Company You will be joining a leading manufacturer and distributor of quality healthcare equipment to the NHS, Care Home, and Community markets, throughout the UK and internationally. Job Description Overview The successful candidate will be responsible for the service and maintenance of a wide array of equipment found within nursing and care environments. The area of coverage is predominantly Tunbridge Wells and Canterbury. Primary function will be inspection (LOLER) and repair of moving and handling equipment including mobile patient hoists, fixed track units and Electric/hydraulic baths. Key Responsibilities Installation and Calibration: Perform installation, calibration, and configuration of medical devices and equipment at healthcare facilities, ensuring optimal functionality and compliance with industry standards. Maintenance and Repairs: Conduct regular maintenance and troubleshooting to diagnose and repair technical issues, minimizing downtime and ensuring the reliability of medical devices. Documentation and Reporting: Maintain detailed service records, including maintenance logs, repair reports, and customer feedback, to ensure accurate documentation and compliance with regulatory requirements. Quality Assurance and Compliance: Ensure all activities adhere to company policies, industry regulations, and quality assurance standards, participating in audits and inspections as needed. Customer Relationship Management: Build and maintain strong relationships with clients, acting as a trusted advisor and ensuring high levels of customer satisfaction and loyalty. Safety Protocols: Adhere to and enforce safety protocols and guidelines during all service activities to ensure the safety of both the engineer and the healthcare staff. Qualifications Essential Skills: Minimum of 2 years of LOLER examination experience Previous experience in the maintenance and repair of moving and handling equipment. Clean Driving license Strong communication Keen attention to detail, precise work, and accurate documentation Strong customer focus Experienced in health and safety guidelines. Preferred Skills: Previous relevant product training 3 years previous experience and product knowledge in this area Electrical Background (Safe isolation etc.) Experience with iPad's Ability to cover on-call rota (optional) Essential Requirements of the Role: Must be prepared to travel. Work additional hours as required. Ability to stay away as required. Manage own van stock levels. Follow procedures and processes consistently. Enhanced DBS check Salary & Benefits Up to £30,000 - £33,000 per annum Company van Mobile phone iPad Tools Fuel card Trade card Premier inn card Uniform 25 days holiday plus bank holidays Pension scheme Health cash plan scheme Other Information Exciting opportunity to lead a transformative project with significant organizational impact. Competitive salary package commensurate with experience. Opportunity to work with a dynamic and collaborative team focused on driving continuous improvement and excellence. How to Apply Apply now by submitting your CV below, alternatively you can send your CV to (see below) Please include "Field Service Engineer" in the subject line
Job Title: Field Service Engineer Industry: Medical Device Manufacturing Location: Covering areas in Tunbridge Wells & Canterbury Position Type: Permanent About The Company You will be joining a leading manufacturer and distributor of quality healthcare equipment to the NHS, Care Home, and Community markets, throughout the UK and internationally. Job Description Overview The successful candidate will be responsible for the service and maintenance of a wide array of equipment found within nursing and care environments. The area of coverage is predominantly Tunbridge Wells and Canterbury. Primary function will be inspection (LOLER) and repair of moving and handling equipment including mobile patient hoists, fixed track units and Electric/hydraulic baths. Key Responsibilities Installation and Calibration: Perform installation, calibration, and configuration of medical devices and equipment at healthcare facilities, ensuring optimal functionality and compliance with industry standards. Maintenance and Repairs: Conduct regular maintenance and troubleshooting to diagnose and repair technical issues, minimizing downtime and ensuring the reliability of medical devices. Documentation and Reporting: Maintain detailed service records, including maintenance logs, repair reports, and customer feedback, to ensure accurate documentation and compliance with regulatory requirements. Quality Assurance and Compliance: Ensure all activities adhere to company policies, industry regulations, and quality assurance standards, participating in audits and inspections as needed. Customer Relationship Management: Build and maintain strong relationships with clients, acting as a trusted advisor and ensuring high levels of customer satisfaction and loyalty. Safety Protocols: Adhere to and enforce safety protocols and guidelines during all service activities to ensure the safety of both the engineer and the healthcare staff. Qualifications Essential Skills: Minimum of 2 years of LOLER examination experience Previous experience in the maintenance and repair of moving and handling equipment. Clean Driving license Strong communication Keen attention to detail, precise work, and accurate documentation Strong customer focus Experienced in health and safety guidelines. Preferred Skills: Previous relevant product training 3 years previous experience and product knowledge in this area Electrical Background (Safe isolation etc.) Experience with iPad's Ability to cover on-call rota (optional) Essential Requirements of the Role: Must be prepared to travel. Work additional hours as required. Ability to stay away as required. Manage own van stock levels. Follow procedures and processes consistently. Enhanced DBS check Salary & Benefits Up to £30,000 - £33,000 per annum Company van Mobile phone iPad Tools Fuel card Trade card Premier inn card Uniform 25 days holiday plus bank holidays Pension scheme Health cash plan scheme Other Information Exciting opportunity to lead a transformative project with significant organizational impact. Competitive salary package commensurate with experience. Opportunity to work with a dynamic and collaborative team focused on driving continuous improvement and excellence. How to Apply Apply now by submitting your CV below, alternatively you can send your CV to (see below) Please include "Field Service Engineer" in the subject line