You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
03/05/2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
03/05/2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
03/05/2024
Full time
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
AWS IVR ENGINEER REQUIRED IN WELWYN GARDEN CITY* DURATION 6 months DAY RATE -COMPETITIVE VIA UMBRELLA LOCATION- SLOUGH (HYBRID) Join the best of the bunch! We're the UK's biggest 'virtual network operator' (we're powered by O2's network) and for over a decade now we've won all the top awards for customer satisfaction. We have a track record of doing things differently and shaking up the mobile industry. And we're fiercely proud of being 'supermarket mobile', bringing the best to more than five million customers. Working for us means being part of our small yet diverse and mighty team, where everyone is valued. Everyone gets the opportunity to get stuck in and make a difference. We're an Agile organisation. Agile helps us respond quickly to our customers, make the most of our diverse talents, and stay focused on what really matters. It's more than just a 'methodology' to us - it's our way for everyone to give their best. About the role As an AWS IVR Engineer within the Run and Operate chapter, you will be helping the team migrate a third-party AWS Connect IVR solution to our own AWS Connect infrastructure. You will be working in a small team including a solution designer and project manager and will drive the technical implementation in AWS Connect. You will be expected to deliver this in an optimised, secure, and well-documented manner. You will work very closely with the DevSecOps team that manages the AWS environment to ensure existing standards are followed as well as cross-skilling them to integrate into the BAU support service. You will be responsible for The Mobile Engineering team is a truly cross functional team responsible for both the functional software development as well as the running and operation of bespoke and product/SaaS based IT solutions. You will be working within a diverse team of highly motivated and talented individuals on business-critical infrastructure. Our teams are motivated and challenged, working in sprints across a range of technologies which together provide huge benefit to the wider business. Within the Engineering team, we are the Run and Operate Chapter which manages the platforms and infrastructure used by many of the business services needed. This role is part of the IVR implementation squad and reports to the Run and Operate Chapter Lead. We are looking for the following skills & experience: . Significant commercial experience using AWS Connect. . Significant experience with AWS. . Experience working with third-party suppliers. . Experience producing quality technical documentation. Nice to have: . Experience migrating AWS Connect solutions between suppliers. . Experience writing and maintaining deployments using code. Key responsibilities . Be a team player - live the values. . Act as the technical lead within the squad to support them with the migration. . Be critical of the current solution and suggest improvements. . Work with the Chapter Lead to agree how the new in-house AWS Connect IVR solution can be transitioned to BAU support. . Share knowledge with other members of the chapter. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunity's employer. Please email me
02/05/2024
Project-based
AWS IVR ENGINEER REQUIRED IN WELWYN GARDEN CITY* DURATION 6 months DAY RATE -COMPETITIVE VIA UMBRELLA LOCATION- SLOUGH (HYBRID) Join the best of the bunch! We're the UK's biggest 'virtual network operator' (we're powered by O2's network) and for over a decade now we've won all the top awards for customer satisfaction. We have a track record of doing things differently and shaking up the mobile industry. And we're fiercely proud of being 'supermarket mobile', bringing the best to more than five million customers. Working for us means being part of our small yet diverse and mighty team, where everyone is valued. Everyone gets the opportunity to get stuck in and make a difference. We're an Agile organisation. Agile helps us respond quickly to our customers, make the most of our diverse talents, and stay focused on what really matters. It's more than just a 'methodology' to us - it's our way for everyone to give their best. About the role As an AWS IVR Engineer within the Run and Operate chapter, you will be helping the team migrate a third-party AWS Connect IVR solution to our own AWS Connect infrastructure. You will be working in a small team including a solution designer and project manager and will drive the technical implementation in AWS Connect. You will be expected to deliver this in an optimised, secure, and well-documented manner. You will work very closely with the DevSecOps team that manages the AWS environment to ensure existing standards are followed as well as cross-skilling them to integrate into the BAU support service. You will be responsible for The Mobile Engineering team is a truly cross functional team responsible for both the functional software development as well as the running and operation of bespoke and product/SaaS based IT solutions. You will be working within a diverse team of highly motivated and talented individuals on business-critical infrastructure. Our teams are motivated and challenged, working in sprints across a range of technologies which together provide huge benefit to the wider business. Within the Engineering team, we are the Run and Operate Chapter which manages the platforms and infrastructure used by many of the business services needed. This role is part of the IVR implementation squad and reports to the Run and Operate Chapter Lead. We are looking for the following skills & experience: . Significant commercial experience using AWS Connect. . Significant experience with AWS. . Experience working with third-party suppliers. . Experience producing quality technical documentation. Nice to have: . Experience migrating AWS Connect solutions between suppliers. . Experience writing and maintaining deployments using code. Key responsibilities . Be a team player - live the values. . Act as the technical lead within the squad to support them with the migration. . Be critical of the current solution and suggest improvements. . Work with the Chapter Lead to agree how the new in-house AWS Connect IVR solution can be transitioned to BAU support. . Share knowledge with other members of the chapter. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunity's employer. Please email me
Director of Product Design | Cyber Security | B2B SaaS | Growth Role: Director of Product Design Location: Lisbon - 3 days p/w in the office Salary: up to £115,000 Cyber Security Significant funding led by leading VCs Impressive leadership team We are partnered with a leading Cyber Security business who are well known and loved for their industry-leading User Experience. After already establishing an excellent design leadership team they are now looking for an experienced Director of Product Design to own their Growth domain and use UX to fuel the business success going forward. You will be responsible for working on the entire customer life cycle, including onboarding new users and ensuring users are successfully acquainted with their product. You will be managing a team of Designers, using your passion for design to guide your team to success. They are looking for a Business Centric Design Manager who can show the impact they have had on growth within a leading organisation. This is an exciting opportunity to join an extremely successful business leading the way for design within Europe. W ho are they looking for? Strong experience in Design Management within a Product Led organisation B2B SaaS experience Experience aligning company goals with the design strategy to ensure world class user experiences A critical thinker who is comfortable working autonomously Director of Product Design | Cyber Security | B2B SaaS | Growth Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
30/04/2024
Full time
Director of Product Design | Cyber Security | B2B SaaS | Growth Role: Director of Product Design Location: Lisbon - 3 days p/w in the office Salary: up to £115,000 Cyber Security Significant funding led by leading VCs Impressive leadership team We are partnered with a leading Cyber Security business who are well known and loved for their industry-leading User Experience. After already establishing an excellent design leadership team they are now looking for an experienced Director of Product Design to own their Growth domain and use UX to fuel the business success going forward. You will be responsible for working on the entire customer life cycle, including onboarding new users and ensuring users are successfully acquainted with their product. You will be managing a team of Designers, using your passion for design to guide your team to success. They are looking for a Business Centric Design Manager who can show the impact they have had on growth within a leading organisation. This is an exciting opportunity to join an extremely successful business leading the way for design within Europe. W ho are they looking for? Strong experience in Design Management within a Product Led organisation B2B SaaS experience Experience aligning company goals with the design strategy to ensure world class user experiences A critical thinker who is comfortable working autonomously Director of Product Design | Cyber Security | B2B SaaS | Growth Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
iO associates have patterned with a prominent Swiss financial institution, this bank is renowned for its innovative approach and customer-centric services, It offers a diverse range of financial products and solutions tailored to meet the needs of individuals and businesses alike. With a strong commitment to excellence, this bank aims to be a trusted partner in the financial industry. You will be responsible for leading the Bank-wide technical release process, managing the release schedule, acting as a subject matter expert, ensuring system stability, interfacing with development teams, and overseeing regression testing. Job Title: Technical Release/Deployment Manager Location: Switzerland Flexible working arrangements, with up to 60% remote work Permanent Job Benefits Positive working atmosphere Opportunities for career advancement Flexible working arrangements, with up to 60% remote work Responsibilities: Drive Bank-wide technical release and deployment management for all applications/services Manage the Bank-wide release schedule. Act as a subject matter expert for interface and technical dependency management for bespoke, hybrid, and SAAS solutions Ensure stability of production systems through adherence to release procedures, risk identification, and impediment removal. Interface with development teams to support analysis of defects and prioritize fixes for releases. Ensure bank-wide release regression testing: identify regression test cases, plan regression testing, and execute tests. Requirements: Bachelor's degree in Computer Science, Information Technology, or relevant industry certifications Software development background with extensive experience in systems developed using JSF 7+ years of experience in a technical/development role within Banking, with strong knowledge of originations, cards authorization, collections, and document management systems/processes Excellent knowledge of release and deployment processes, with demonstrable experience in designing, implementing, and managing them Experience with source code version control (eg, Git) and test/release management tools (eg, Jira). If you're passionate about driving technical excellence and enjoy the dynamic challenges of managing release schedules and ensuring system stability, we'd love to hear from you! Apply now to join our innovative team and be a key player in our Bank-wide release and deployment management.
29/04/2024
Full time
iO associates have patterned with a prominent Swiss financial institution, this bank is renowned for its innovative approach and customer-centric services, It offers a diverse range of financial products and solutions tailored to meet the needs of individuals and businesses alike. With a strong commitment to excellence, this bank aims to be a trusted partner in the financial industry. You will be responsible for leading the Bank-wide technical release process, managing the release schedule, acting as a subject matter expert, ensuring system stability, interfacing with development teams, and overseeing regression testing. Job Title: Technical Release/Deployment Manager Location: Switzerland Flexible working arrangements, with up to 60% remote work Permanent Job Benefits Positive working atmosphere Opportunities for career advancement Flexible working arrangements, with up to 60% remote work Responsibilities: Drive Bank-wide technical release and deployment management for all applications/services Manage the Bank-wide release schedule. Act as a subject matter expert for interface and technical dependency management for bespoke, hybrid, and SAAS solutions Ensure stability of production systems through adherence to release procedures, risk identification, and impediment removal. Interface with development teams to support analysis of defects and prioritize fixes for releases. Ensure bank-wide release regression testing: identify regression test cases, plan regression testing, and execute tests. Requirements: Bachelor's degree in Computer Science, Information Technology, or relevant industry certifications Software development background with extensive experience in systems developed using JSF 7+ years of experience in a technical/development role within Banking, with strong knowledge of originations, cards authorization, collections, and document management systems/processes Excellent knowledge of release and deployment processes, with demonstrable experience in designing, implementing, and managing them Experience with source code version control (eg, Git) and test/release management tools (eg, Jira). If you're passionate about driving technical excellence and enjoy the dynamic challenges of managing release schedules and ensuring system stability, we'd love to hear from you! Apply now to join our innovative team and be a key player in our Bank-wide release and deployment management.
Spectrum IT Recruitment (South) Ltd
Eastleigh, Hampshire
Senior Software Architect - SaaS, Software, Agile, Cloud, C#, Azure We are looking for an experienced Architect to join a global SaaS/Software technology company providing market leading solutions across a range of financial, security and government markets. The role of Software Architect overseas a global remit of products and teams, providing high level architecture that enables the efficient and accurate develop and implementation of complex software products. Your stakeholders will be Product Managers, Solutions Architects and the software development teams of which there are 8 teams across the UK, India and Europe. We are looking for experience with bespoke software products and working with teams to design systems and solutions using in-house development, rather than off-the-shelf solutions. Essential Skills/Experience Proven track record of breaking down complex market requirements into secure, scalable and resilient system designs. Experience working with Product Managers and Product Owners to define achievable product features. Experience of work in an Agile Development Environment. Experience providing technical management to global teams. Evidence of an ability to assess and introduce new technologies to a team. Experienced with producing high level systems designs across multiple products with multi-functional assets. Experience in writing Technical Systems/Solutions Documentation Highly beneficial skills/experience Experience working within government, finance, security or a regulated industry. Experience providing solutions hosted in Microsoft Azure and/or multi tenanted cloud services. Experience of managing large data stores. Ability to prototype in a modern programming language C#, JavaScript, PowerShell or similar. Understanding of the principles of network security, authentication and authorization. Working practices of the role: The position is located between Southampton and Fareham in Hampshire. The position offers hybrid working, onsite 2 days a week as a minimum. They offer flexible working hours, competitive salary and a generous bonus, pension and benefits. To apply, please send your CV and any covering information to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Senior Software Architect - SaaS, Software, Agile, Cloud, C#, Azure We are looking for an experienced Architect to join a global SaaS/Software technology company providing market leading solutions across a range of financial, security and government markets. The role of Software Architect overseas a global remit of products and teams, providing high level architecture that enables the efficient and accurate develop and implementation of complex software products. Your stakeholders will be Product Managers, Solutions Architects and the software development teams of which there are 8 teams across the UK, India and Europe. We are looking for experience with bespoke software products and working with teams to design systems and solutions using in-house development, rather than off-the-shelf solutions. Essential Skills/Experience Proven track record of breaking down complex market requirements into secure, scalable and resilient system designs. Experience working with Product Managers and Product Owners to define achievable product features. Experience of work in an Agile Development Environment. Experience providing technical management to global teams. Evidence of an ability to assess and introduce new technologies to a team. Experienced with producing high level systems designs across multiple products with multi-functional assets. Experience in writing Technical Systems/Solutions Documentation Highly beneficial skills/experience Experience working within government, finance, security or a regulated industry. Experience providing solutions hosted in Microsoft Azure and/or multi tenanted cloud services. Experience of managing large data stores. Ability to prototype in a modern programming language C#, JavaScript, PowerShell or similar. Understanding of the principles of network security, authentication and authorization. Working practices of the role: The position is located between Southampton and Fareham in Hampshire. The position offers hybrid working, onsite 2 days a week as a minimum. They offer flexible working hours, competitive salary and a generous bonus, pension and benefits. To apply, please send your CV and any covering information to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
HubSpot Consultant | 12-Month Contract | £300 - £400 Outside IR35 |Remote My client is currently recruiting for an experienced HubSpot Consultant for a 12-month project. This role is paying between £300 to £400 per day, outside of IR35. The successful candidate will be experienced in HubSpot CRM, Start-up mentality, Growth marketing, etc. What you will need Strong experience with HubSpot CRM Strong experience in SaaS Marketing Strong Experience in Growth Marketing Experience bringing new products to market Experience with SEO techniques Experience working with Start-ups (Beneficial) If you feel like this Marketing Manager contract is a good fit for you and would like to know more then please apply with your most up to date CV. HubSpot Consultant | 12-Month Contract | £300 - £400 Outside IR35 |Remote
29/04/2024
Project-based
HubSpot Consultant | 12-Month Contract | £300 - £400 Outside IR35 |Remote My client is currently recruiting for an experienced HubSpot Consultant for a 12-month project. This role is paying between £300 to £400 per day, outside of IR35. The successful candidate will be experienced in HubSpot CRM, Start-up mentality, Growth marketing, etc. What you will need Strong experience with HubSpot CRM Strong experience in SaaS Marketing Strong Experience in Growth Marketing Experience bringing new products to market Experience with SEO techniques Experience working with Start-ups (Beneficial) If you feel like this Marketing Manager contract is a good fit for you and would like to know more then please apply with your most up to date CV. HubSpot Consultant | 12-Month Contract | £300 - £400 Outside IR35 |Remote