T he Opportunity : Our client, an integrated infrastructure solutions business, is currently looking for an ICT Infrastructure Specialist to join their ICT Department based near Middlesbrough. Helping to maintain high levels of safety, availability and reliability for ICT services, by ensuring effective, accurate provision of a diverse range of ICT systems and services across company sites. Skills and Experience: Strong knowledge of Windows Server 2012/2016 in physical and virtual environments Good grasp of Active Directory, DNS and DHCP Thorough understanding of IP Networking and Routing Experience With SQL and Exchange Server An understanding of Cyber Security and Firewalls Role and Responsibilities: Provide support to the ICT Team on matters concerning infrastructure and applications Take full responsibility for the successful delivery of assigned projects Document and maintain configuration for the design, configuration, processes and tools of ICT infrastructure Act as an escalation point for difficult or complex incidents Assist with the day-to-day maintenance of the company endpoint management and reporting systems (Cyber Security, Active Directory, Group Policy) Please call Matthew Craig here at ISR Recruitment to learn more.
25/04/2024
Full time
T he Opportunity : Our client, an integrated infrastructure solutions business, is currently looking for an ICT Infrastructure Specialist to join their ICT Department based near Middlesbrough. Helping to maintain high levels of safety, availability and reliability for ICT services, by ensuring effective, accurate provision of a diverse range of ICT systems and services across company sites. Skills and Experience: Strong knowledge of Windows Server 2012/2016 in physical and virtual environments Good grasp of Active Directory, DNS and DHCP Thorough understanding of IP Networking and Routing Experience With SQL and Exchange Server An understanding of Cyber Security and Firewalls Role and Responsibilities: Provide support to the ICT Team on matters concerning infrastructure and applications Take full responsibility for the successful delivery of assigned projects Document and maintain configuration for the design, configuration, processes and tools of ICT infrastructure Act as an escalation point for difficult or complex incidents Assist with the day-to-day maintenance of the company endpoint management and reporting systems (Cyber Security, Active Directory, Group Policy) Please call Matthew Craig here at ISR Recruitment to learn more.
ICT Infrastructure Specialist Hybrid (2 - 3 Days in the Office) Based: Stockton on Tees Permanent Role Implement, maintain & support on-premises and infrastructure systems. Manage monitoring and optimisation of the infrastructure platforms. Review capacity requirements and manage capacity. Document and maintain configuration for the design, configuration, routines, processes and tools of ICT estate. Identify areas for improvement. Recommend solutions based on the analysis of business requirements and follow defined best practice guidelines and frameworks eg ITIL. Ensure that IT continuity plans, technology and tools safeguard data integrity, security and access. If intrested in the role and wanting to discuss further please apply or email (see below)
23/04/2024
Full time
ICT Infrastructure Specialist Hybrid (2 - 3 Days in the Office) Based: Stockton on Tees Permanent Role Implement, maintain & support on-premises and infrastructure systems. Manage monitoring and optimisation of the infrastructure platforms. Review capacity requirements and manage capacity. Document and maintain configuration for the design, configuration, routines, processes and tools of ICT estate. Identify areas for improvement. Recommend solutions based on the analysis of business requirements and follow defined best practice guidelines and frameworks eg ITIL. Ensure that IT continuity plans, technology and tools safeguard data integrity, security and access. If intrested in the role and wanting to discuss further please apply or email (see below)
ICT Cloud Infrastructure Specialist Hybrid (2 - 3 Days a week in the office) Head Office: Stockton on Tees Currently recruitng for a ICT Cloud Infrastructure Specialist role for one of our clients based in Stockton on Tees Responsibilities Help support and influence cloud transformation roadmap by assisting with the design, implementation, and maintenance our cloud infrastructure (Azure). Ensure the reliability, scalability, and security of our cloud infrastructure. Monitor and optimize the performance & cost of our cloud infrastructure. Troubleshoot and resolve issues related to cloud infrastructure. Work closely with our development, operations, and security teams to ensure the smooth operation of our cloud infrastructure. If intrested in the role and discussing details further please get in touch by applying or emailing (see below)
23/04/2024
Full time
ICT Cloud Infrastructure Specialist Hybrid (2 - 3 Days a week in the office) Head Office: Stockton on Tees Currently recruitng for a ICT Cloud Infrastructure Specialist role for one of our clients based in Stockton on Tees Responsibilities Help support and influence cloud transformation roadmap by assisting with the design, implementation, and maintenance our cloud infrastructure (Azure). Ensure the reliability, scalability, and security of our cloud infrastructure. Monitor and optimize the performance & cost of our cloud infrastructure. Troubleshoot and resolve issues related to cloud infrastructure. Work closely with our development, operations, and security teams to ensure the smooth operation of our cloud infrastructure. If intrested in the role and discussing details further please get in touch by applying or emailing (see below)
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
23/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
We are currently looking on behalf of one of our important clients for a Mobile Device Management (MDM) Specialist - Medical Device Sector. The role is a permanent position based in Bern Canton with good home office allowance. Your Role: Further develop & operate Mobile Device Management (MDM) infrastructure to manage Windows 10/11, macOS, iOS, Android & mixed reality devices. Further develop & operate on-premise &/or SaaS applications. Analyze & remediate incidents related to MDM infrastructure at 2nd & 3rd level. Create & implement changes related to MDM infrastructure. Ensure necessary system documentation. Capture & categorize business requirements in the area of MDM. Develop, document & operate automatisms in the field of MDM. Create procedures, escalation procedures & workflow rules for MDM exceptions. Your Skills: At least 2 years of relevant professional experience as an MDM Specialist, Modern Workplace Specialist, ICT System Specialist or Client Engineer. A strong knowledge & experience in the field of Mobile Device Management (MDM), preferably including experience in Microsoft Intune. Your Profile: Completed Higher Education/University Degree in Computer Science (or similar). Analytical, conceptual, communicative & team-oriented. Self-motivated, systematic & structured. Fluent English & business proficient German (to at least B2 level) language skills are mandatory requirements.
22/04/2024
Full time
We are currently looking on behalf of one of our important clients for a Mobile Device Management (MDM) Specialist - Medical Device Sector. The role is a permanent position based in Bern Canton with good home office allowance. Your Role: Further develop & operate Mobile Device Management (MDM) infrastructure to manage Windows 10/11, macOS, iOS, Android & mixed reality devices. Further develop & operate on-premise &/or SaaS applications. Analyze & remediate incidents related to MDM infrastructure at 2nd & 3rd level. Create & implement changes related to MDM infrastructure. Ensure necessary system documentation. Capture & categorize business requirements in the area of MDM. Develop, document & operate automatisms in the field of MDM. Create procedures, escalation procedures & workflow rules for MDM exceptions. Your Skills: At least 2 years of relevant professional experience as an MDM Specialist, Modern Workplace Specialist, ICT System Specialist or Client Engineer. A strong knowledge & experience in the field of Mobile Device Management (MDM), preferably including experience in Microsoft Intune. Your Profile: Completed Higher Education/University Degree in Computer Science (or similar). Analytical, conceptual, communicative & team-oriented. Self-motivated, systematic & structured. Fluent English & business proficient German (to at least B2 level) language skills are mandatory requirements.
Must have Skills required for AD prem- Kerberos Authentication, AD Integration, Replication etc. Active Directory L3: Knowledge in AD architecture and infrastructure Hands on experience on transition and migration related activities Domain Controller Upgrade Process End To End DC Locator Process Kerberos Authentication Process NTLM Authentication Process AD Replication and Its components like: High Watermark, UTC Table, Invocation ID, GUID etc Group Policy Components and Group Policy Engine AD trusts, their usage AD Security Concepts Need to Develop Strong Troubleshooting skills on: Kerberos, NTLM, Time Sync, Lingering Objects, Replication issues, Usage of LDAP, Global Catalouge, SPNs Good Command of PowerShell Scripting Detailed understanding of SID Filtering, Sid Quarantine, Selective Authentication, Strict Replication Metadata Cleanup Process and Requirements Azure SSO, Azure MFA, SSPR, Azure app Integration In Depth knowledge of AD Replication and Its components like: High Watermark, UTC Table, Invocation ID, GUID etc FRS and DFSR Thorough Knowledge of Group Policy Processing RCA Prepairing Skills, Documentation Skills Disaster Recovery extensive understanding of DNS AD Backup and Retore Concepts, Process, Different ways Time Sync Configuration, NTP Server and related issues
22/04/2024
Project-based
Must have Skills required for AD prem- Kerberos Authentication, AD Integration, Replication etc. Active Directory L3: Knowledge in AD architecture and infrastructure Hands on experience on transition and migration related activities Domain Controller Upgrade Process End To End DC Locator Process Kerberos Authentication Process NTLM Authentication Process AD Replication and Its components like: High Watermark, UTC Table, Invocation ID, GUID etc Group Policy Components and Group Policy Engine AD trusts, their usage AD Security Concepts Need to Develop Strong Troubleshooting skills on: Kerberos, NTLM, Time Sync, Lingering Objects, Replication issues, Usage of LDAP, Global Catalouge, SPNs Good Command of PowerShell Scripting Detailed understanding of SID Filtering, Sid Quarantine, Selective Authentication, Strict Replication Metadata Cleanup Process and Requirements Azure SSO, Azure MFA, SSPR, Azure app Integration In Depth knowledge of AD Replication and Its components like: High Watermark, UTC Table, Invocation ID, GUID etc FRS and DFSR Thorough Knowledge of Group Policy Processing RCA Prepairing Skills, Documentation Skills Disaster Recovery extensive understanding of DNS AD Backup and Retore Concepts, Process, Different ways Time Sync Configuration, NTP Server and related issues