Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
17/05/2024
Full time
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
Azure Technical Lead Hybrid working policy: Happy for this role to be largely remote working with occasional travel to an office (London or Midlands based). An exciting opportunity to act as a technical authority for my clients cloud services, both those managed by Service and those delivered internally, through Build, Change and Operational Delivery in Private and Hosted Cloud and Supporting Services. In Addition to being a key Product stakeholder in the Growing Digital Data Delivery and Management across Cloud Services, the role will also drive the technical maturity and support roadmaps for future Cloud delivery. Aligning to industry best practice, adopting and driving improvements in governance and ensuring the business information security strategy aligns to internal platforms is a key part of the role. Required Skills/Experience: - Strong background in implementing and supporting cloud solutions in Microsoft Azure (preferably in a mixed hosted and/or vendor managed service). - Experience in IaaS, PaaS, web services, Firewalls, Microsoft Office 365, Azure AD - Experience of Cloud Native Delivery - Broad technology base skills including involvement in projects in areas such as end user computing and virtual desktop infrastructure. - Strong knowledge of data infrastructure and data security - Ability to collaborate with multi-disciplinary teams of business analysts, project managers and subject matter experts. - Ability to create and review Workplace documentation. - Experience in structured change management including core service management frameworks (eg, ITIL) Azure Technical Lead In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
17/05/2024
Full time
Azure Technical Lead Hybrid working policy: Happy for this role to be largely remote working with occasional travel to an office (London or Midlands based). An exciting opportunity to act as a technical authority for my clients cloud services, both those managed by Service and those delivered internally, through Build, Change and Operational Delivery in Private and Hosted Cloud and Supporting Services. In Addition to being a key Product stakeholder in the Growing Digital Data Delivery and Management across Cloud Services, the role will also drive the technical maturity and support roadmaps for future Cloud delivery. Aligning to industry best practice, adopting and driving improvements in governance and ensuring the business information security strategy aligns to internal platforms is a key part of the role. Required Skills/Experience: - Strong background in implementing and supporting cloud solutions in Microsoft Azure (preferably in a mixed hosted and/or vendor managed service). - Experience in IaaS, PaaS, web services, Firewalls, Microsoft Office 365, Azure AD - Experience of Cloud Native Delivery - Broad technology base skills including involvement in projects in areas such as end user computing and virtual desktop infrastructure. - Strong knowledge of data infrastructure and data security - Ability to collaborate with multi-disciplinary teams of business analysts, project managers and subject matter experts. - Ability to create and review Workplace documentation. - Experience in structured change management including core service management frameworks (eg, ITIL) Azure Technical Lead In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Test Lead ( Nokia, SD Implementation) For our client in Hungary (Gyor), we need a Nokia skilled, Test Lead to oversee/help testing a SD Voice Implementation Testing service for the End client/Operator ie: SD voice for Fixed services testing June until 30th August. "ONSITE"! Remote Sep - DEC The expected services are: 1. Provide onsite call testing fixed in cooperation with senior engineers. 2. Take traces for tests supporting senior engineers. 3. Provide support for technical admin tasks, such as downloading traces and storing them in the artefact's repository. 4. Provide support for non-technical admin tasks, such as updating documentation related to testing. 5. Provide support for updating documentation relating to the testbed. Working closely with the Test Manager and Senior Engineers to support the overall team in delivering their technical deliverables. WORK PACKAGE 1 - planning and execution Definition This work package provides the planning activities related with the project and the respective execution, All the deliverables for this work package need to be written in English. A portion of the activities will be on site in Test site (Gyor Hungary), for both Lab and Production sites. Testing Activities 1. Provide onsite call testing in cooperation with Senior Engineers 2. Take traces for tests supporting senior engineers. 3. Provide support for technical admin tasks, such as downloading traces and storing them in the artefact's repository. 4. Provide support for non-technical admin tasks, such as updating documentation related to testing. 5. Provide support for updating documentation relating to the testbed. 6. Report on progress and activities to the Technical Manager and Senior Engineers where appropriate. 7. Provide support for issue resolution. Deliverables: The key deliverable is on site testing with the following milestones. Location of Services Timeframe Works shall be supplied in the following timeframe: Service support from 3rd June until 30th August. "ONSITE "! with expected extension that can be done remotely September to December 2024!
17/05/2024
Project-based
Test Lead ( Nokia, SD Implementation) For our client in Hungary (Gyor), we need a Nokia skilled, Test Lead to oversee/help testing a SD Voice Implementation Testing service for the End client/Operator ie: SD voice for Fixed services testing June until 30th August. "ONSITE"! Remote Sep - DEC The expected services are: 1. Provide onsite call testing fixed in cooperation with senior engineers. 2. Take traces for tests supporting senior engineers. 3. Provide support for technical admin tasks, such as downloading traces and storing them in the artefact's repository. 4. Provide support for non-technical admin tasks, such as updating documentation related to testing. 5. Provide support for updating documentation relating to the testbed. Working closely with the Test Manager and Senior Engineers to support the overall team in delivering their technical deliverables. WORK PACKAGE 1 - planning and execution Definition This work package provides the planning activities related with the project and the respective execution, All the deliverables for this work package need to be written in English. A portion of the activities will be on site in Test site (Gyor Hungary), for both Lab and Production sites. Testing Activities 1. Provide onsite call testing in cooperation with Senior Engineers 2. Take traces for tests supporting senior engineers. 3. Provide support for technical admin tasks, such as downloading traces and storing them in the artefact's repository. 4. Provide support for non-technical admin tasks, such as updating documentation related to testing. 5. Provide support for updating documentation relating to the testbed. 6. Report on progress and activities to the Technical Manager and Senior Engineers where appropriate. 7. Provide support for issue resolution. Deliverables: The key deliverable is on site testing with the following milestones. Location of Services Timeframe Works shall be supplied in the following timeframe: Service support from 3rd June until 30th August. "ONSITE "! with expected extension that can be done remotely September to December 2024!
Project Engineer - AV - Remote working We urgently require a Project Engineer with a passion for audiovisual (AV) technology and a track record of designing, implementing, and managing complex AV projects from conception to completion. The Project Engineer will run the engineering aspects of our clients projects in partnership with a lead Project Manager working closely with the Operations team to engineer solutions from concept design to reality. Key Responsibilities: Competency using AutoCAD to produce schematics, plans and elevation drawings Work on multiple projects within budgeted cost and to the satisfaction of the client Work closely with the Project Manager and Lead Installer to successfully deliver the project Produce technical information and engineering documentation for internal use, external contractors and clients Working closely with the client and clients general contractor to provide appropriate plans for hardware placement Provide technical sign off and testing on projects Qualifications: Excellent understanding of Corporate AV Solutions and the current portfolio of corporate AV products Competent using AutoCAD to produce schematics, plans and elevation drawings and with the MS suite of products Experienced commissioner of AV products including Biamp, QSC and other major brands Excellent communication and collaboration skills with the ability to communicate across all levels from clients to building contractors. CTS qualification would be advantageous.
17/05/2024
Project-based
Project Engineer - AV - Remote working We urgently require a Project Engineer with a passion for audiovisual (AV) technology and a track record of designing, implementing, and managing complex AV projects from conception to completion. The Project Engineer will run the engineering aspects of our clients projects in partnership with a lead Project Manager working closely with the Operations team to engineer solutions from concept design to reality. Key Responsibilities: Competency using AutoCAD to produce schematics, plans and elevation drawings Work on multiple projects within budgeted cost and to the satisfaction of the client Work closely with the Project Manager and Lead Installer to successfully deliver the project Produce technical information and engineering documentation for internal use, external contractors and clients Working closely with the client and clients general contractor to provide appropriate plans for hardware placement Provide technical sign off and testing on projects Qualifications: Excellent understanding of Corporate AV Solutions and the current portfolio of corporate AV products Competent using AutoCAD to produce schematics, plans and elevation drawings and with the MS suite of products Experienced commissioner of AV products including Biamp, QSC and other major brands Excellent communication and collaboration skills with the ability to communicate across all levels from clients to building contractors. CTS qualification would be advantageous.
Senior Backend Engineer (Go) Remote, UK 6 Month Contract An incredible opportunity for an experienced Senior Backend Engineer with advanced Go skills to join a prestigious tech client on a contract basis. This company is renowned for its engineering excellence, and they're looking for a Senior Backend Engineer who can take their distributed systems to the next level. As a Senior Backend Engineer, you'll be working on mission-critical, data-intensive applications that push the boundaries of technology, taking ownership of the full software engineering life cycle, including design, development, and implementation. Reporting into an Engineering Manager, the Senior Backend Engineer will also leverage modern technologies like AWS, Kubernetes, Docker, and Kafka, whilst also architecting and implementing microservices-based solutions in collaboration with cross-functional teams. In addition, the Senior Backend Engineer will also be responsible for optimising system performance, reliability, and scalability, as well as participating in code reviews, design discussions, and knowledge sharing. Senior Backend Engineer (Go) - Key Requirements: Significant professional experience in software development, with a strong focus on Back End systems Proficiency in Go/Golang and proven expertise in AWS, Kubernetes, and Docker Experience with end-to-end software engineering, including system design and architecture Hands-on experience working on complex, data-intensive applications A product-focused mindset and familiarity with working in technology-driven organisations or start-ups Hands-on skills in Kafka, Cassandra, gRPC, and microservices architecture will also be beneficial, as well as experience contributing to open-source projects If you're a passionate Senior Backend Engineer seeking a challenging and rewarding contract role with a reputable tech company, apply now! Our client is looking to onboard the right talent as soon as possible. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
17/05/2024
Project-based
Senior Backend Engineer (Go) Remote, UK 6 Month Contract An incredible opportunity for an experienced Senior Backend Engineer with advanced Go skills to join a prestigious tech client on a contract basis. This company is renowned for its engineering excellence, and they're looking for a Senior Backend Engineer who can take their distributed systems to the next level. As a Senior Backend Engineer, you'll be working on mission-critical, data-intensive applications that push the boundaries of technology, taking ownership of the full software engineering life cycle, including design, development, and implementation. Reporting into an Engineering Manager, the Senior Backend Engineer will also leverage modern technologies like AWS, Kubernetes, Docker, and Kafka, whilst also architecting and implementing microservices-based solutions in collaboration with cross-functional teams. In addition, the Senior Backend Engineer will also be responsible for optimising system performance, reliability, and scalability, as well as participating in code reviews, design discussions, and knowledge sharing. Senior Backend Engineer (Go) - Key Requirements: Significant professional experience in software development, with a strong focus on Back End systems Proficiency in Go/Golang and proven expertise in AWS, Kubernetes, and Docker Experience with end-to-end software engineering, including system design and architecture Hands-on experience working on complex, data-intensive applications A product-focused mindset and familiarity with working in technology-driven organisations or start-ups Hands-on skills in Kafka, Cassandra, gRPC, and microservices architecture will also be beneficial, as well as experience contributing to open-source projects If you're a passionate Senior Backend Engineer seeking a challenging and rewarding contract role with a reputable tech company, apply now! Our client is looking to onboard the right talent as soon as possible. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
16/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
16/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Job Opportunity: Partnerships Manager for Global Shopping Platform Contract Details: Duration: 12 months Pay: £60 per hour Working Hours: Full-time Location: Flexible hybrid or full remote working options available English/German speaking essential About Our Client: Our client provides users with a smarter way to shop. Through a comprehensive suite of tools, they offer instant access to exclusive savings, deals, rewards, and discovery, all driven by a community of online shoppers. They are committed to helping millions save money when shopping online. Position: Partnerships Manager (German Market) We are seeking a talented Partnerships Manager to join our client's international partnerships team. In this role, you will focus on the German market, prospecting, upselling, and managing a portfolio of merchants. Your goal will be to maximize partner reach and revenue while providing a world-class experience to our client's members. As a public face of the company, you will have the opportunity to effectively convey the platform's value to merchants, networks, and agency partners. Key Responsibilities: Collaborate with the Portfolio Lead to identify key prospects and develop strategies to grow partner reach based on competitor landscape, seasonality, and marketing goals. Monitor KPIs and metrics to ensure campaigns are fully optimized and partners are supported. Mentor and share best practices with the Partnerships team and other departments. Serve as the primary point of contact for client communication (calls, emails, meetings). Work with internal departments (product, engineering, growth, member experience) to ensure comprehensive partner support and tracking. Maintain excellent relationships with affiliate program managers. Represent the company at conferences and client meetings (UK & Europe travel as needed). Build strong relationships with external clients, network representatives, and agencies, and articulate the platform's value to them. Ideal Candidate Profile: Strong sales or business development experience within performance marketing, online marketing, or E-commerce. Excellent written, verbal, and in-person communication skills. Relationship-driven mindset with a focus on long-term partnerships. Problem solver with a positive attitude. Experience in account management, customer success, and upselling. Proficient in Salesforce and comfortable analysing data (Excel, pivot tables). Essential Skills and Experience: At least 2 years of affiliate experience or a performance marketing background. Strong communication and presentation skills for client-facing interactions. Experience working with merchants, especially large retailers such as Deutsche Bahn, Rewe, Otto. Data analysis skills and confidence in using Excel. A network of contacts within the industry is highly desirable. Our client is dedicated to fostering a diverse and inclusive work environment. They believe that employees perform their best when they can be their authentic selves and encourage applications from people of all backgrounds, experiences, abilities, and perspectives. Join a dynamic and supportive team where you can make a significant impact in the E-commerce and performance marketing space. Apply now to become a key player in driving our client's success in the German market!
16/05/2024
Project-based
Job Opportunity: Partnerships Manager for Global Shopping Platform Contract Details: Duration: 12 months Pay: £60 per hour Working Hours: Full-time Location: Flexible hybrid or full remote working options available English/German speaking essential About Our Client: Our client provides users with a smarter way to shop. Through a comprehensive suite of tools, they offer instant access to exclusive savings, deals, rewards, and discovery, all driven by a community of online shoppers. They are committed to helping millions save money when shopping online. Position: Partnerships Manager (German Market) We are seeking a talented Partnerships Manager to join our client's international partnerships team. In this role, you will focus on the German market, prospecting, upselling, and managing a portfolio of merchants. Your goal will be to maximize partner reach and revenue while providing a world-class experience to our client's members. As a public face of the company, you will have the opportunity to effectively convey the platform's value to merchants, networks, and agency partners. Key Responsibilities: Collaborate with the Portfolio Lead to identify key prospects and develop strategies to grow partner reach based on competitor landscape, seasonality, and marketing goals. Monitor KPIs and metrics to ensure campaigns are fully optimized and partners are supported. Mentor and share best practices with the Partnerships team and other departments. Serve as the primary point of contact for client communication (calls, emails, meetings). Work with internal departments (product, engineering, growth, member experience) to ensure comprehensive partner support and tracking. Maintain excellent relationships with affiliate program managers. Represent the company at conferences and client meetings (UK & Europe travel as needed). Build strong relationships with external clients, network representatives, and agencies, and articulate the platform's value to them. Ideal Candidate Profile: Strong sales or business development experience within performance marketing, online marketing, or E-commerce. Excellent written, verbal, and in-person communication skills. Relationship-driven mindset with a focus on long-term partnerships. Problem solver with a positive attitude. Experience in account management, customer success, and upselling. Proficient in Salesforce and comfortable analysing data (Excel, pivot tables). Essential Skills and Experience: At least 2 years of affiliate experience or a performance marketing background. Strong communication and presentation skills for client-facing interactions. Experience working with merchants, especially large retailers such as Deutsche Bahn, Rewe, Otto. Data analysis skills and confidence in using Excel. A network of contacts within the industry is highly desirable. Our client is dedicated to fostering a diverse and inclusive work environment. They believe that employees perform their best when they can be their authentic selves and encourage applications from people of all backgrounds, experiences, abilities, and perspectives. Join a dynamic and supportive team where you can make a significant impact in the E-commerce and performance marketing space. Apply now to become a key player in driving our client's success in the German market!
Lead Radar Developer/Pricing Analyst - HYBRID/REMOTE We have a fantastic opportunity for an experienced individual to join one of our biggest customers. They are a leading force in their industry sector and are consistently receiving awards for being a top employer who take great care looking after their staff. Lead Radar Developer We have an exciting opportunity for an Lead Pricing Implementation Analyst to join the Pricing team based in Hampshire. The Lead Implementation Analyst role will involve the management and deployment of pricing models and underwriting rules across risk and retail pricing which will be key ensuring the client meets its strategic goals. Main Responsibilities as Lead Radar Developer: Develop, validate, review and promote Radar Live models for Risk and Market Pricing. Integration of models ahead of deployment Responsible for XML changes within model Build and deployment of Percayso quote manipulation rules. Manage Radar defects arising from other areas of business from BAU/Standard/Project changes. Radar version/licence updates Enrichment capstone specification maintenance Provide impact assessments for BAU, Standard &Project changes. Ownership and maintenance of Pricing Product Spec documents Ensuring accuracy of Private Car, Commercial Vehicle, Motorcycle and Household rates and rules on internal systems and third party SWH. Management, development and coaching of more Junior Implementation Analysts. Excellent at creating innovative solutions to problems and constantly striving to improve process. Iteratively creating and improving best practices and standards for the team, and ensuring they are clearly communicated and adopted. Excellent spoken and written communication, with the ability to engage constructively in both technical and non-technical discussions at all levels. Ensure close collaboration and alignment with Product teams to ensure knowledge sharing and understanding of what the product builds are trying to achieve. Deputise for the Pricing implementation manager when necessary. Skills and experience you need as Lead Radar Developer Educated to A-level or equivalent with numerical disciplines studied. Experience in insurance pricing, underwriting or product writing. Experienced user of Radar and Radar Live Proven experience of devising solutions to business problems. Good understanding of messaging structures and transform for various SWHs and how they interact Effective coaching of junior staff and development of pricing skills. Experience of dealing with and influencing colleagues at all levels up to, and including, senior management and directors. Ability to understand complex rating structures and offer solutions for efficient builds Self-motivated, with the drive, energy and ability to work on own initiative. Very strong planning, prioritisation and organisational skills. Delivery of high quality pricing projects from start to end with minimal oversight Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
16/05/2024
Full time
Lead Radar Developer/Pricing Analyst - HYBRID/REMOTE We have a fantastic opportunity for an experienced individual to join one of our biggest customers. They are a leading force in their industry sector and are consistently receiving awards for being a top employer who take great care looking after their staff. Lead Radar Developer We have an exciting opportunity for an Lead Pricing Implementation Analyst to join the Pricing team based in Hampshire. The Lead Implementation Analyst role will involve the management and deployment of pricing models and underwriting rules across risk and retail pricing which will be key ensuring the client meets its strategic goals. Main Responsibilities as Lead Radar Developer: Develop, validate, review and promote Radar Live models for Risk and Market Pricing. Integration of models ahead of deployment Responsible for XML changes within model Build and deployment of Percayso quote manipulation rules. Manage Radar defects arising from other areas of business from BAU/Standard/Project changes. Radar version/licence updates Enrichment capstone specification maintenance Provide impact assessments for BAU, Standard &Project changes. Ownership and maintenance of Pricing Product Spec documents Ensuring accuracy of Private Car, Commercial Vehicle, Motorcycle and Household rates and rules on internal systems and third party SWH. Management, development and coaching of more Junior Implementation Analysts. Excellent at creating innovative solutions to problems and constantly striving to improve process. Iteratively creating and improving best practices and standards for the team, and ensuring they are clearly communicated and adopted. Excellent spoken and written communication, with the ability to engage constructively in both technical and non-technical discussions at all levels. Ensure close collaboration and alignment with Product teams to ensure knowledge sharing and understanding of what the product builds are trying to achieve. Deputise for the Pricing implementation manager when necessary. Skills and experience you need as Lead Radar Developer Educated to A-level or equivalent with numerical disciplines studied. Experience in insurance pricing, underwriting or product writing. Experienced user of Radar and Radar Live Proven experience of devising solutions to business problems. Good understanding of messaging structures and transform for various SWHs and how they interact Effective coaching of junior staff and development of pricing skills. Experience of dealing with and influencing colleagues at all levels up to, and including, senior management and directors. Ability to understand complex rating structures and offer solutions for efficient builds Self-motivated, with the drive, energy and ability to work on own initiative. Very strong planning, prioritisation and organisational skills. Delivery of high quality pricing projects from start to end with minimal oversight Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
Infrastructure Manager Excellent opportunity for an Infrastructure Manager to join an excellent clients established team. The successful candidate will responsible for managing all technical aspects of our clients infrastructure estate; including co-lo and AWS (EC2, RDS and Kubernetes). The Infrastructure and Manager will also take responsibility for information security management. To be successful in this role, you will be experienced working with open-source technologies and will need to be experienced in managing data centres, along with cloud (preferable AWS). The successful Infrastructure Manager should be comfortable working in a fast paced environment managing all infrastructure for a system with 100s of thousands of end users. The role will remain very much hands on and would suit someone with 1-2 years od management experience or someone who is looking to take a step up into a management role. This role will have 2 direct reports. This is a fully remote position but you may be required to attend the odd company meeting in the Hampshire area. Skills required: Minimum of 5 years Infrastructure/DevOps experience within a software product organisation Experience managing risk to data assets Experience using configuration management systems - puppet Strong understanding and experience of maintaining Linux (RHEL) operating system Demonstrable commitment to learning and professional development Results orientated with excellent communication and interpersonal skills. Good understanding of TCP, HTTP, Networking and security appliances Key responsibilities: Oversee maintenance and technical operations of compute environments ensuring availability, integrity and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact Oliver Wilson or email (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Infrastructure Manager Excellent opportunity for an Infrastructure Manager to join an excellent clients established team. The successful candidate will responsible for managing all technical aspects of our clients infrastructure estate; including co-lo and AWS (EC2, RDS and Kubernetes). The Infrastructure and Manager will also take responsibility for information security management. To be successful in this role, you will be experienced working with open-source technologies and will need to be experienced in managing data centres, along with cloud (preferable AWS). The successful Infrastructure Manager should be comfortable working in a fast paced environment managing all infrastructure for a system with 100s of thousands of end users. The role will remain very much hands on and would suit someone with 1-2 years od management experience or someone who is looking to take a step up into a management role. This role will have 2 direct reports. This is a fully remote position but you may be required to attend the odd company meeting in the Hampshire area. Skills required: Minimum of 5 years Infrastructure/DevOps experience within a software product organisation Experience managing risk to data assets Experience using configuration management systems - puppet Strong understanding and experience of maintaining Linux (RHEL) operating system Demonstrable commitment to learning and professional development Results orientated with excellent communication and interpersonal skills. Good understanding of TCP, HTTP, Networking and security appliances Key responsibilities: Oversee maintenance and technical operations of compute environments ensuring availability, integrity and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact Oliver Wilson or email (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required an Automotive Feature Owner E-Powertrain - Gaydon 5 days working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 4 months Role and tasks At Automotive we drive the automotive trends of safety automation, electrification, and connectivity to the next generation of solutions. With so many new features added almost every day, we need automotive experts, and we are rapidly growing a team of SME's. We are looking for a Senior Engineer with automotive experience to deliver complex vehicle features that are cross-functional. You may come from the following (but not limited to) backgrounds: Powertrain, ADAS, Infotainment, Automotive systems, or software. Responsibilities - Owns a feature or multiple features from conception to implementation to validation. - Communicate and maintain feature/function level status. - Defines the vehicle system features/functions and allocates the vehicle system elements to build up the functional architecture. - Works with ECU engineers, program managers, electrical architecture team, product strategy and other stakeholders to align strategy and execution. - Refines use cases (end-to-end functions) to identify vehicle system features/functions. - Specifies vehicle system features/functions and is responsible for the completeness towards stakeholder requirements and establishes traceability, verification criteria and responsibilities. - Specifies non-functional requirements, process and project execution requirements, requirements for vehicle test and validation, requirements for manufacturing. - Collaborate with ECU engineers to review software implementation ensuring compliance with requirements. Your Profile - Senior Engineer with at least eight to twelve years' experience in Automotive - Background in one of the following is preferable: E-Powertrain If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
16/05/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required an Automotive Feature Owner E-Powertrain - Gaydon 5 days working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 4 months Role and tasks At Automotive we drive the automotive trends of safety automation, electrification, and connectivity to the next generation of solutions. With so many new features added almost every day, we need automotive experts, and we are rapidly growing a team of SME's. We are looking for a Senior Engineer with automotive experience to deliver complex vehicle features that are cross-functional. You may come from the following (but not limited to) backgrounds: Powertrain, ADAS, Infotainment, Automotive systems, or software. Responsibilities - Owns a feature or multiple features from conception to implementation to validation. - Communicate and maintain feature/function level status. - Defines the vehicle system features/functions and allocates the vehicle system elements to build up the functional architecture. - Works with ECU engineers, program managers, electrical architecture team, product strategy and other stakeholders to align strategy and execution. - Refines use cases (end-to-end functions) to identify vehicle system features/functions. - Specifies vehicle system features/functions and is responsible for the completeness towards stakeholder requirements and establishes traceability, verification criteria and responsibilities. - Specifies non-functional requirements, process and project execution requirements, requirements for vehicle test and validation, requirements for manufacturing. - Collaborate with ECU engineers to review software implementation ensuring compliance with requirements. Your Profile - Senior Engineer with at least eight to twelve years' experience in Automotive - Background in one of the following is preferable: E-Powertrain If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.
15/05/2024
Full time
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.
Senior Product Manager, Financial Risk Management Salary: Open Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote Qualifications Bachelor's degree MBA preferred. 10+ years of financial risk management experience leading teams and building robust business processes. 2+ years of product management experience, preferably with Risk Management products and capabilities 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred. Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Proficiency in using Jira, Confluence, Tableau and Microsoft Office applications. Responsibilities Act as the primary point of contact for stakeholders regarding the product backlog and product development. Interact with internal and external stakeholders such as regulators, exchanges, and other external parties in explaining company products. Maintain Product Vision and Roadmap Collaborate with technology partners and teams to drive strategic plans for company system development, integration, and deployment. Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner. Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value. Indirectly supervise product team members matrixed from across business and internal technology teams
14/05/2024
Full time
Senior Product Manager, Financial Risk Management Salary: Open Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote Qualifications Bachelor's degree MBA preferred. 10+ years of financial risk management experience leading teams and building robust business processes. 2+ years of product management experience, preferably with Risk Management products and capabilities 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred. Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Proficiency in using Jira, Confluence, Tableau and Microsoft Office applications. Responsibilities Act as the primary point of contact for stakeholders regarding the product backlog and product development. Interact with internal and external stakeholders such as regulators, exchanges, and other external parties in explaining company products. Maintain Product Vision and Roadmap Collaborate with technology partners and teams to drive strategic plans for company system development, integration, and deployment. Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner. Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value. Indirectly supervise product team members matrixed from across business and internal technology teams
This is a fantastic opportunity for a Senior SAP EPM Consultant/Architect to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. *Candidates must be able to work in the UK without restrictions.* Role Info: Senior SAP EPM Consultant/Architect UK Remote/Visits Client Sites as Required £100,000 Base Plus Benefits (Total Package Worth £110,000) Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As SAP EPM Architect, you will occupy a senior role within the Consulting Practice with responsibility for the design and delivery of SAP Finance solutions that meets the needs of our customers in relation to accounting and financial close through to financial planning and analysis. You will work alongside the project management and delivery teams ensuring that your solutions align and integrate within contracted technical specifications and NDBS/client IT strategy to deliver the intended and expected results. Your consulting skills will be developed further within the EPM space, and you will become an integral part of our consulting team, helping to build key relationships, design and deliver best practice and custom solutions that resolve client technical challenges and ensure reference-able projects to provide the base for the development of the practice. About you: Essential: + Strong understanding of financial consolidation and statutory reporting + Demonstrable experience in monthly and annual financial reporting processes + Excellent understanding of accounting principles, financial & operational planning and management reporting processes + 5 - 10 years or equivalent of industry experience + Experience of managing delivery teams through complex SAP Finance EPM projects + Hold a Professional Accounting qualification + Fully conversant with SAP EPM solutions, specifically SAP Analytics Cloud for Planning, SAP Group Reporting and SAP Business Planning and Consolidation + Deep SAC Planning or equivalent solution experience In-depth skills on configuring Planning models, advanced formulas, data actions, calendar, BW/Datasphere Datamodelling, story creation for reporting and planning and analytics application Nice to Have: + SAP BPC experience + Experience developing planning and consolidation models + SAP FICO experience + SAP BW experience + Good understanding of cross module integration with other SAP solutions such as ECC modules. Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
14/05/2024
Full time
This is a fantastic opportunity for a Senior SAP EPM Consultant/Architect to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. *Candidates must be able to work in the UK without restrictions.* Role Info: Senior SAP EPM Consultant/Architect UK Remote/Visits Client Sites as Required £100,000 Base Plus Benefits (Total Package Worth £110,000) Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As SAP EPM Architect, you will occupy a senior role within the Consulting Practice with responsibility for the design and delivery of SAP Finance solutions that meets the needs of our customers in relation to accounting and financial close through to financial planning and analysis. You will work alongside the project management and delivery teams ensuring that your solutions align and integrate within contracted technical specifications and NDBS/client IT strategy to deliver the intended and expected results. Your consulting skills will be developed further within the EPM space, and you will become an integral part of our consulting team, helping to build key relationships, design and deliver best practice and custom solutions that resolve client technical challenges and ensure reference-able projects to provide the base for the development of the practice. About you: Essential: + Strong understanding of financial consolidation and statutory reporting + Demonstrable experience in monthly and annual financial reporting processes + Excellent understanding of accounting principles, financial & operational planning and management reporting processes + 5 - 10 years or equivalent of industry experience + Experience of managing delivery teams through complex SAP Finance EPM projects + Hold a Professional Accounting qualification + Fully conversant with SAP EPM solutions, specifically SAP Analytics Cloud for Planning, SAP Group Reporting and SAP Business Planning and Consolidation + Deep SAC Planning or equivalent solution experience In-depth skills on configuring Planning models, advanced formulas, data actions, calendar, BW/Datasphere Datamodelling, story creation for reporting and planning and analytics application Nice to Have: + SAP BPC experience + Experience developing planning and consolidation models + SAP FICO experience + SAP BW experience + Good understanding of cross module integration with other SAP solutions such as ECC modules. Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Lead C# Developer - Manchester (hybrid remote) An excellent opportunity to be the right hand to the Engineering Manager and work on a relatively new, stand-alone AWS based remote game server and the creation of new development tool kits ie No Legacy code involvement! Based in Manchester City Centre (hybrid, 2 days a week in office + flexible start times) , this role is paying between £65k and £75k a year + 10% bonus. THE ROLE: Focusing predominantly on the Back End, you will be leading a development team in supporting the newly created live systems and the creation of new development tool kits to exposure API's to 3rd parties. RESPONSIBILITIES: Translating and breaking down objectives from the Technical Architect into actionable tasks/tickets for the development team Act as the link between the development teams and senior management, communicating technical challenges. Participate in the estimation of development projects and assist the Engineering Manager in the planning and scheduling of projects. Mentoring and guiding the development team Providing technical direction and guidance to the development team including conducting code reviews, mentoring and ensuring coding standards are being adhered to. Leading technical discussions and continuous improvement Contribute to the development of technical documentation. REQUIREMENTS: In-depth knowledge and experience with C# .NET (Framework and Core), SQL, MySQL, and the building of Web Services Experience with Docker, AWS services eg RDS, ElastiCache Experience with messaging tools such as RabbitMQ. Experience with Jenkins pipelines or similar CI/CD tools Excellent understanding of OO concepts and design patterns Expert knowledge of software design and architecture Experience working in an Agile environment. BENEFICIAL: Any exposure to MS Blazor framework Experience in performance optimisation. Experience working with and supporting remote developers (working on the same product) ON OFFER: Hybrid remote working (2 days a week in Manchester office) Flexible start times (7am-10am) Annual bonus of up to 10% Pension Death in service Enhanced Maternity & Paternity pay *Please note that visa sponsorship cannot be offered and only candidates with the relevant right to work, and who are based in the UK will be considered. Interested? Contact Philip Boltt at Lorien Global IND_PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
14/05/2024
Full time
Lead C# Developer - Manchester (hybrid remote) An excellent opportunity to be the right hand to the Engineering Manager and work on a relatively new, stand-alone AWS based remote game server and the creation of new development tool kits ie No Legacy code involvement! Based in Manchester City Centre (hybrid, 2 days a week in office + flexible start times) , this role is paying between £65k and £75k a year + 10% bonus. THE ROLE: Focusing predominantly on the Back End, you will be leading a development team in supporting the newly created live systems and the creation of new development tool kits to exposure API's to 3rd parties. RESPONSIBILITIES: Translating and breaking down objectives from the Technical Architect into actionable tasks/tickets for the development team Act as the link between the development teams and senior management, communicating technical challenges. Participate in the estimation of development projects and assist the Engineering Manager in the planning and scheduling of projects. Mentoring and guiding the development team Providing technical direction and guidance to the development team including conducting code reviews, mentoring and ensuring coding standards are being adhered to. Leading technical discussions and continuous improvement Contribute to the development of technical documentation. REQUIREMENTS: In-depth knowledge and experience with C# .NET (Framework and Core), SQL, MySQL, and the building of Web Services Experience with Docker, AWS services eg RDS, ElastiCache Experience with messaging tools such as RabbitMQ. Experience with Jenkins pipelines or similar CI/CD tools Excellent understanding of OO concepts and design patterns Expert knowledge of software design and architecture Experience working in an Agile environment. BENEFICIAL: Any exposure to MS Blazor framework Experience in performance optimisation. Experience working with and supporting remote developers (working on the same product) ON OFFER: Hybrid remote working (2 days a week in Manchester office) Flexible start times (7am-10am) Annual bonus of up to 10% Pension Death in service Enhanced Maternity & Paternity pay *Please note that visa sponsorship cannot be offered and only candidates with the relevant right to work, and who are based in the UK will be considered. Interested? Contact Philip Boltt at Lorien Global IND_PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Technical Manager, M365 Platform Salary: Open + Bonus Location: Open to the following locations Chicago, IL/Houston, TX/Dallas, TX/Austin, TX/Boston, MA/Palo Alto, CA/San Francisco, CA/Los Angeles, CA/New York City, NY/Salt Lake City, UT/Washington DC/Miami, FL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization. 3+ years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, etc. In depth knowledge of SharePoint Online and Microsoft Teams Holistic knowledge of the M365 Suite Knowledge of Intapp Workspaces PowerShell Scripting Responsibilities Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services. Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc. Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations. Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement.
13/05/2024
Full time
Technical Manager, M365 Platform Salary: Open + Bonus Location: Open to the following locations Chicago, IL/Houston, TX/Dallas, TX/Austin, TX/Boston, MA/Palo Alto, CA/San Francisco, CA/Los Angeles, CA/New York City, NY/Salt Lake City, UT/Washington DC/Miami, FL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization. 3+ years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, etc. In depth knowledge of SharePoint Online and Microsoft Teams Holistic knowledge of the M365 Suite Knowledge of Intapp Workspaces PowerShell Scripting Responsibilities Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services. Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc. Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations. Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement.
Technical Manager, M365 Platform Salary: Open + Bonus Location: Open to the following locations Chicago, IL/Houston, TX/Dallas, TX/Austin, TX/Boston, MA/Palo Alto, CA/San Francisco, CA/Los Angeles, CA/New York City, NY/Salt Lake City, UT/Washington DC/Miami, FL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization. 3+ years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, etc. In depth knowledge of SharePoint Online and Microsoft Teams Holistic knowledge of the M365 Suite Knowledge of Intapp Workspaces PowerShell Scripting Responsibilities Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services. Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc. Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations. Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement.
13/05/2024
Full time
Technical Manager, M365 Platform Salary: Open + Bonus Location: Open to the following locations Chicago, IL/Houston, TX/Dallas, TX/Austin, TX/Boston, MA/Palo Alto, CA/San Francisco, CA/Los Angeles, CA/New York City, NY/Salt Lake City, UT/Washington DC/Miami, FL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization. 3+ years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, etc. In depth knowledge of SharePoint Online and Microsoft Teams Holistic knowledge of the M365 Suite Knowledge of Intapp Workspaces PowerShell Scripting Responsibilities Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services. Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc. Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations. Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement.