Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
17/05/2024
Full time
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
17/05/2024
Project-based
Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
3rd Line WAN Network Project Engineer Birmingham - Contract A level of Secuirty Clearance is required for this role Are you dynamic, self-motivated and customer focused? Can you configure Juniper SRX series Routers to a 3rd line level, are you confident with BGP/IPSEC & PKI Prime, MPLS, with a "Right 1st Time" approach and attitude? Your Role We are looking for a 3rd line WAN Projects Network Support Engineer. The role will involve Configuring SRX series Routers to meet tight project deadlines and BAU operations to enable the delivery of secure network services globally. You need to be an an experienced 3rd line Network Engineer who is happy to join a small team of highly skilled engineers based in Birmingham to manage and support the Customer Network WAN estate. Daily duties will include a mixture project/implementation work and general support escalations/fault finding. We require a skilled 3rd line engineer capable of configuring, troubleshooting and tuning Juniper network devices. Your Experience The successful candidate will have in-depth knowledge of configuring and tuning the following Juniper SRX platform BGP IPSEC MPLS PKI Core Skills Juniper SRX platform - Successful candidate will have an in-depth knowledge of Junos & experience in various SRX platforms. Candidate will have comprehensive CLi exposure. Candidate will also have in-depth knowledge of routing and switching BGP - Successful candidate will have an in-depth knowledge of configuring and tuning BGP, to include topics such as policy based routing, manipulation of attributes, load-balancing techniques, and lastly have comprehensive troubleshooting skill set IPSEC - Successful candidate will have an in-depth knowledge of IPSEC VPN's and be familiar with troubleshooting MPLS - Successful candidate will have an in-depth knowledge of configuring and troubleshooting MPLS PKI - Successful candidate will have knowledge of PKI infrastructure elements and be familiar with certificate based VPN authentication. If this role is of interest to you - please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
17/05/2024
Project-based
3rd Line WAN Network Project Engineer Birmingham - Contract A level of Secuirty Clearance is required for this role Are you dynamic, self-motivated and customer focused? Can you configure Juniper SRX series Routers to a 3rd line level, are you confident with BGP/IPSEC & PKI Prime, MPLS, with a "Right 1st Time" approach and attitude? Your Role We are looking for a 3rd line WAN Projects Network Support Engineer. The role will involve Configuring SRX series Routers to meet tight project deadlines and BAU operations to enable the delivery of secure network services globally. You need to be an an experienced 3rd line Network Engineer who is happy to join a small team of highly skilled engineers based in Birmingham to manage and support the Customer Network WAN estate. Daily duties will include a mixture project/implementation work and general support escalations/fault finding. We require a skilled 3rd line engineer capable of configuring, troubleshooting and tuning Juniper network devices. Your Experience The successful candidate will have in-depth knowledge of configuring and tuning the following Juniper SRX platform BGP IPSEC MPLS PKI Core Skills Juniper SRX platform - Successful candidate will have an in-depth knowledge of Junos & experience in various SRX platforms. Candidate will have comprehensive CLi exposure. Candidate will also have in-depth knowledge of routing and switching BGP - Successful candidate will have an in-depth knowledge of configuring and tuning BGP, to include topics such as policy based routing, manipulation of attributes, load-balancing techniques, and lastly have comprehensive troubleshooting skill set IPSEC - Successful candidate will have an in-depth knowledge of IPSEC VPN's and be familiar with troubleshooting MPLS - Successful candidate will have an in-depth knowledge of configuring and troubleshooting MPLS PKI - Successful candidate will have knowledge of PKI infrastructure elements and be familiar with certificate based VPN authentication. If this role is of interest to you - please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
17/05/2024
Full time
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
We are currently looking on behalf of one of our important clients for a Modern Workplace Engineer (German Speaking). The role is permanent position based in Aargau Canton. Your role: Partake in a transformation project for the redevelopment of an ICT landscape & hold joint responsible for ensuring a professional ICT environment for internal customers. Develop modern & cloud workplace in cooperation with other departments, taking into account future trends & technologies. Automate & standardize operations. Create the necessary documentation & carry out project approvals. Locate, isolate & Remedy complex faults & provide 1st & 2nd level support. Collaborate with various stakeholders from business & corporate ICT. Your Skills: At least 3 years of professional experience in the fields of Modern Workplace & Client Engineering. Strong experience & expertise in Microsoft 365 & Azure Active Directory. Skilled & experienced in Application Packaging, Software Distribution & Mobile Device Management (MDM). Your Profile: Completed IT Education/University Degree in the areas of Systems Engineering/Platform Development (or similar). Strong communication skills, driven, committed, analytical, reliable, precise, highly responsible & team, customer & service-oriented. Fluent in German & English to at least C1 level (spoken & written) are mandatory requirements (please do not apply otherwise), Swiss-German language skills are considered a plus.
17/05/2024
Full time
We are currently looking on behalf of one of our important clients for a Modern Workplace Engineer (German Speaking). The role is permanent position based in Aargau Canton. Your role: Partake in a transformation project for the redevelopment of an ICT landscape & hold joint responsible for ensuring a professional ICT environment for internal customers. Develop modern & cloud workplace in cooperation with other departments, taking into account future trends & technologies. Automate & standardize operations. Create the necessary documentation & carry out project approvals. Locate, isolate & Remedy complex faults & provide 1st & 2nd level support. Collaborate with various stakeholders from business & corporate ICT. Your Skills: At least 3 years of professional experience in the fields of Modern Workplace & Client Engineering. Strong experience & expertise in Microsoft 365 & Azure Active Directory. Skilled & experienced in Application Packaging, Software Distribution & Mobile Device Management (MDM). Your Profile: Completed IT Education/University Degree in the areas of Systems Engineering/Platform Development (or similar). Strong communication skills, driven, committed, analytical, reliable, precise, highly responsible & team, customer & service-oriented. Fluent in German & English to at least C1 level (spoken & written) are mandatory requirements (please do not apply otherwise), Swiss-German language skills are considered a plus.
Position Available : Systems Engineer (Sensors & Navigation) Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £60,000 + Company Bonus & Very Good Pension Package Experience needed : Experience of systems engineering within a complex, high-technology engineering industry eg defence, aerospace, automotive, robotics, electronics, medical devices etc A basic understanding of project management is also needed for this role. Any experience with modelling tools such as MATLAB would be a bonus, but not essential. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for a Systems Engineer to work in our team who primarily focus on navigation and sensor technologies. In this role you will support the team in: Monitoring technology advancements and areas for innovation Collaborating with suppliers and researchers for technology development Designing and conducting laboratory tests Supporting team trials Conducting research and design activities Investigating engineering problems Project management What we need from you: Degree qualified in a relevant engineering discipline (Physics, Electronics, Systems, Aerospace or similar) Experience in a relevant engineering industry Experience with good systems engineering practices Appreciation of system design & integration challenges Basic understanding of project management processes Modelling skills, including proficiency with tools such as MATLAB, is a bonus to have Good written and verbal communication and presentation skills Good analytical and problem-solving skills Able to plan and control your work If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
17/05/2024
Full time
Position Available : Systems Engineer (Sensors & Navigation) Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £60,000 + Company Bonus & Very Good Pension Package Experience needed : Experience of systems engineering within a complex, high-technology engineering industry eg defence, aerospace, automotive, robotics, electronics, medical devices etc A basic understanding of project management is also needed for this role. Any experience with modelling tools such as MATLAB would be a bonus, but not essential. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for a Systems Engineer to work in our team who primarily focus on navigation and sensor technologies. In this role you will support the team in: Monitoring technology advancements and areas for innovation Collaborating with suppliers and researchers for technology development Designing and conducting laboratory tests Supporting team trials Conducting research and design activities Investigating engineering problems Project management What we need from you: Degree qualified in a relevant engineering discipline (Physics, Electronics, Systems, Aerospace or similar) Experience in a relevant engineering industry Experience with good systems engineering practices Appreciation of system design & integration challenges Basic understanding of project management processes Modelling skills, including proficiency with tools such as MATLAB, is a bonus to have Good written and verbal communication and presentation skills Good analytical and problem-solving skills Able to plan and control your work If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
We are currently looking on behalf of one of our important clients for a German Speaking QMS Application Specialist (Medical Device Sector). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Administrate a QMS Application. Act as a contact point for internal customers, specialist departments & expert external consultants. Coordinate between internal departments, IT & external service providers. Identify potential for improvement, definition of requirements & prioritization. Evaluate, implement & document changes in the system (eg workflows, user interface, reporting). Lead the change board as needed. Provide 2nd level support when necessary. Prepare training materials & implement training courses for various stakeholder groups. Support the implementation of the application in other application areas. Your Skills: At least 3 years of professional experience in Quality or Process management within the Medical Technology &/or Pharmaceutical industries. Experienced in IT Cloud Applications & their functionality. Ideally experienced with TrackWise Digital (or Salesforce). Any experience in dealing with Computer Systems requiring Validation is considered advantageous. Your Profile: Completed University Degree in Computer Science, Engineering, Natural Sciences, Business Administration or similar. Self-motivated, reliable, structured & strong communication skills. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
17/05/2024
Full time
We are currently looking on behalf of one of our important clients for a German Speaking QMS Application Specialist (Medical Device Sector). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Administrate a QMS Application. Act as a contact point for internal customers, specialist departments & expert external consultants. Coordinate between internal departments, IT & external service providers. Identify potential for improvement, definition of requirements & prioritization. Evaluate, implement & document changes in the system (eg workflows, user interface, reporting). Lead the change board as needed. Provide 2nd level support when necessary. Prepare training materials & implement training courses for various stakeholder groups. Support the implementation of the application in other application areas. Your Skills: At least 3 years of professional experience in Quality or Process management within the Medical Technology &/or Pharmaceutical industries. Experienced in IT Cloud Applications & their functionality. Ideally experienced with TrackWise Digital (or Salesforce). Any experience in dealing with Computer Systems requiring Validation is considered advantageous. Your Profile: Completed University Degree in Computer Science, Engineering, Natural Sciences, Business Administration or similar. Self-motivated, reliable, structured & strong communication skills. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
3rd Line Support Engineer - County Durham - £30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The Support Engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rd line support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist other members of the support team Creation of technical design documentation and proposals Knowledge, Skills and Experience Required: Proven experience as a 3rd Line Support Engineer or similar role, (ideally MSP or educational sector). Excellent design documentation skills Client focussed Confidence/willingness to make decisions; exhibit sound and accurate judgement. Quality management - ability to look for ways to improve and promote quality Strong troubleshooting ability Windows 10, 11 & Mac OS Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers Microsoft 365 and Azure with Mobile Device Management including Intune and JAMF VoIP Phone Systems Solid experience and understanding of installation, configuration and maintenance of Windows Server 2016 upwards, with Active Directory Services and Group Policies Server 2016 onwards, Active Directory, SCCM, PowerShell, Backups, Hyper-V, VMWare and Failover Clustering Desirable Skills/Knowledge Knowledge of Aruba Central Knowledge of Sophos Firewalls Knowledge of the Autotask and Datto stack What we will do for you: Opportunity to develop and improve your skills within a growing company Provide you with ongoing training and support in multiple technical specialisms The chance to travel to various events and countries to aid professional development Competitive salary with the chance to earn even more as we grow. 3rd Line Support Engineer - County Durham - £30-38K
17/05/2024
Full time
3rd Line Support Engineer - County Durham - £30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The Support Engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rd line support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist other members of the support team Creation of technical design documentation and proposals Knowledge, Skills and Experience Required: Proven experience as a 3rd Line Support Engineer or similar role, (ideally MSP or educational sector). Excellent design documentation skills Client focussed Confidence/willingness to make decisions; exhibit sound and accurate judgement. Quality management - ability to look for ways to improve and promote quality Strong troubleshooting ability Windows 10, 11 & Mac OS Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers Microsoft 365 and Azure with Mobile Device Management including Intune and JAMF VoIP Phone Systems Solid experience and understanding of installation, configuration and maintenance of Windows Server 2016 upwards, with Active Directory Services and Group Policies Server 2016 onwards, Active Directory, SCCM, PowerShell, Backups, Hyper-V, VMWare and Failover Clustering Desirable Skills/Knowledge Knowledge of Aruba Central Knowledge of Sophos Firewalls Knowledge of the Autotask and Datto stack What we will do for you: Opportunity to develop and improve your skills within a growing company Provide you with ongoing training and support in multiple technical specialisms The chance to travel to various events and countries to aid professional development Competitive salary with the chance to earn even more as we grow. 3rd Line Support Engineer - County Durham - £30-38K
Job Title: Delivery Engineer - F5 LTM Replacements Programme Contract: Inside IR35 Day Rate: £500 Location: Flexible/On-site at Data Centers About the Role: We are seeking a mid-level Delivery Engineer to join our established team, managing the physical replacement of Legacy F5 LTM hardware as part of our critical infrastructure upgrade program. This role is ideal for a professional with experience in highly regulated financial environments, demonstrating a strong background in delivering technical projects from design through to completion. Key Responsibilities: Own the replacement process for F5 LTM hardware, ensuring successful migration from Legacy systems (including F5-BIG-LTM-4200V, F5-BIG-LTM-5250V, and others) to new platforms. Manage pre-build activities such as discovering existing/new patching requirements, rack identification and allocation, and preparation of patching sheets. Oversee device build and configuration activities including setting up console and management connectivity, extending data and VLANs, configuring rSeries, and deploying new certificates. Coordinate the migration phase, including service mapping, scheduling migration dates, conducting pre-migration testing, and executing migrations with adherence to change management process. Handle incident management and resolution of any issues arising during or after the migration. Requirements: Proven experience in managing IT hardware replacements, preferably within financial services or other highly regulated sectors. Familiarity with F5 hardware platforms, particularly the BIG-IP and LTM series. Strong understanding of data center operations, including device and network configuration, and compliance with security standards. Excellent project management skills and the ability to manage multiple tasks simultaneously. Strong communication skills for coordinating with internal teams and external vendors.
17/05/2024
Project-based
Job Title: Delivery Engineer - F5 LTM Replacements Programme Contract: Inside IR35 Day Rate: £500 Location: Flexible/On-site at Data Centers About the Role: We are seeking a mid-level Delivery Engineer to join our established team, managing the physical replacement of Legacy F5 LTM hardware as part of our critical infrastructure upgrade program. This role is ideal for a professional with experience in highly regulated financial environments, demonstrating a strong background in delivering technical projects from design through to completion. Key Responsibilities: Own the replacement process for F5 LTM hardware, ensuring successful migration from Legacy systems (including F5-BIG-LTM-4200V, F5-BIG-LTM-5250V, and others) to new platforms. Manage pre-build activities such as discovering existing/new patching requirements, rack identification and allocation, and preparation of patching sheets. Oversee device build and configuration activities including setting up console and management connectivity, extending data and VLANs, configuring rSeries, and deploying new certificates. Coordinate the migration phase, including service mapping, scheduling migration dates, conducting pre-migration testing, and executing migrations with adherence to change management process. Handle incident management and resolution of any issues arising during or after the migration. Requirements: Proven experience in managing IT hardware replacements, preferably within financial services or other highly regulated sectors. Familiarity with F5 hardware platforms, particularly the BIG-IP and LTM series. Strong understanding of data center operations, including device and network configuration, and compliance with security standards. Excellent project management skills and the ability to manage multiple tasks simultaneously. Strong communication skills for coordinating with internal teams and external vendors.
Medical Devices Technical Support Engineer Location: Harlow, Essex with some flexibility to work from home Package: Competitive salary with a discretionary bonus, private healthcare, private pension, 25 days annual leave plus much more! The Role One of the leading biomedical managed equipment service providers in the UK is now hiring for a Technical Support Engineer to under take a new and exciting role within their Harlow repair workshop. This role has come about following the set up of a new "return to base" workshop and a project to increase the accuracy and efficiency of a new order system being implemented. An engineer with a biomedical engineering background (ideally across a range of medical devices) is required. However, it is important to note that this role will predominantly be carrying out administrative tasks and reviewing requests/recommendations for repairs made by field based engineers (as opposed to being hands on). Roles/responsibilities include; Provide technical support activities where needed across all departments. Manage equipment spare parts data including the quality of data relating to spare parts and suppliers. Assist in spare part identification, liaise with OEM's to acquire accurate part descriptions and pricing. Responsible for keeping corresponding database updated with biomedical spare parts. Enhance database information by linking parts to models of equipment. Perform data mining activities on a variety of sources producing reports as required. Occasionally assist on site engineers with biomedical equipment repairs and testing. This role will be based in Harlow with some flexibility to work from home 1-2 days a week. Working hours are Monday to Friday, 9am to 5pm. What's on offer? Competitive salary Discretionary bonus Private pension Death In Service Scheme Private Medical Insurance Perkbox employee benefit system Cycle to work scheme after 3 months' service 25 days annual leave + bank holidays What's required to apply? Biomedical engineering background, ideally on a wide range of medial equipment Self-driven Organised Good decision making skills Happy to work in a non-hands on, technically administrative role What are next steps? If you're interested in hearing more, click APPLY NOW for your CV to be forwarded to a CBSbutler representative. Should you be suitable, we will contact you within 3 working days.
17/05/2024
Full time
Medical Devices Technical Support Engineer Location: Harlow, Essex with some flexibility to work from home Package: Competitive salary with a discretionary bonus, private healthcare, private pension, 25 days annual leave plus much more! The Role One of the leading biomedical managed equipment service providers in the UK is now hiring for a Technical Support Engineer to under take a new and exciting role within their Harlow repair workshop. This role has come about following the set up of a new "return to base" workshop and a project to increase the accuracy and efficiency of a new order system being implemented. An engineer with a biomedical engineering background (ideally across a range of medical devices) is required. However, it is important to note that this role will predominantly be carrying out administrative tasks and reviewing requests/recommendations for repairs made by field based engineers (as opposed to being hands on). Roles/responsibilities include; Provide technical support activities where needed across all departments. Manage equipment spare parts data including the quality of data relating to spare parts and suppliers. Assist in spare part identification, liaise with OEM's to acquire accurate part descriptions and pricing. Responsible for keeping corresponding database updated with biomedical spare parts. Enhance database information by linking parts to models of equipment. Perform data mining activities on a variety of sources producing reports as required. Occasionally assist on site engineers with biomedical equipment repairs and testing. This role will be based in Harlow with some flexibility to work from home 1-2 days a week. Working hours are Monday to Friday, 9am to 5pm. What's on offer? Competitive salary Discretionary bonus Private pension Death In Service Scheme Private Medical Insurance Perkbox employee benefit system Cycle to work scheme after 3 months' service 25 days annual leave + bank holidays What's required to apply? Biomedical engineering background, ideally on a wide range of medial equipment Self-driven Organised Good decision making skills Happy to work in a non-hands on, technically administrative role What are next steps? If you're interested in hearing more, click APPLY NOW for your CV to be forwarded to a CBSbutler representative. Should you be suitable, we will contact you within 3 working days.
Workshop Biomedical Engineer Location: Harlow, Essex with some flexibility to work from home Package: Competitive salary with a discretionary bonus, private healthcare, private pension, 25 days annual leave plus much more! The Role One of the leading biomedical managed equipment service providers in the UK is now hiring for a Technical Support Engineer to under take a new and exciting role within their Harlow repair workshop. This role has come about following the set up of a new "return to base" workshop and a project to increase the accuracy and efficiency of a new order system being implemented. An engineer with a biomedical engineering background (ideally across a range of medical devices) is required. However, it is important to note that this role will predominantly be carrying out administrative tasks and reviewing requests/recommendations for repairs made by field based engineers (as opposed to being hands on). Roles/responsibilities include; Provide technical support activities where needed across all departments. Manage equipment spare parts data including the quality of data relating to spare parts and suppliers. Assist in spare part identification, liaise with OEM's to acquire accurate part descriptions and pricing. Responsible for keeping corresponding database updated with biomedical spare parts. Enhance database information by linking parts to models of equipment. Perform data mining activities on a variety of sources producing reports as required. Occasionally assist on site engineers with biomedical equipment repairs and testing. This role will be based in Harlow with some flexibility to work from home 1-2 days a week. Working hours are Monday to Friday, 9am to 5pm. What's on offer? Competitive salary Discretionary bonus Private pension Death In Service Scheme Private Medical Insurance Perkbox employee benefit system Cycle to work scheme after 3 months' service 25 days annual leave + bank holidays What's required to apply? Biomedical engineering background, ideally on a wide range of medial equipment. Relevant job titles would include EBME Engineer, EME Engineer, Medical Engineer, Clinical Engineer, Biomedical Engineer, Medical Technical Support Engineer. Self-driven Organised Good decision making skills Happy to work in a non-hands on, technically administrative role What are next steps? If you're interested in hearing more, click APPLY NOW for your CV to be forwarded to a CBSbutler representative. Should you be suitable, we will contact you within 3 working days.
17/05/2024
Full time
Workshop Biomedical Engineer Location: Harlow, Essex with some flexibility to work from home Package: Competitive salary with a discretionary bonus, private healthcare, private pension, 25 days annual leave plus much more! The Role One of the leading biomedical managed equipment service providers in the UK is now hiring for a Technical Support Engineer to under take a new and exciting role within their Harlow repair workshop. This role has come about following the set up of a new "return to base" workshop and a project to increase the accuracy and efficiency of a new order system being implemented. An engineer with a biomedical engineering background (ideally across a range of medical devices) is required. However, it is important to note that this role will predominantly be carrying out administrative tasks and reviewing requests/recommendations for repairs made by field based engineers (as opposed to being hands on). Roles/responsibilities include; Provide technical support activities where needed across all departments. Manage equipment spare parts data including the quality of data relating to spare parts and suppliers. Assist in spare part identification, liaise with OEM's to acquire accurate part descriptions and pricing. Responsible for keeping corresponding database updated with biomedical spare parts. Enhance database information by linking parts to models of equipment. Perform data mining activities on a variety of sources producing reports as required. Occasionally assist on site engineers with biomedical equipment repairs and testing. This role will be based in Harlow with some flexibility to work from home 1-2 days a week. Working hours are Monday to Friday, 9am to 5pm. What's on offer? Competitive salary Discretionary bonus Private pension Death In Service Scheme Private Medical Insurance Perkbox employee benefit system Cycle to work scheme after 3 months' service 25 days annual leave + bank holidays What's required to apply? Biomedical engineering background, ideally on a wide range of medial equipment. Relevant job titles would include EBME Engineer, EME Engineer, Medical Engineer, Clinical Engineer, Biomedical Engineer, Medical Technical Support Engineer. Self-driven Organised Good decision making skills Happy to work in a non-hands on, technically administrative role What are next steps? If you're interested in hearing more, click APPLY NOW for your CV to be forwarded to a CBSbutler representative. Should you be suitable, we will contact you within 3 working days.
Role: Warehouse Operative - Stock Control - goods in and goods out Location: Tadworth, Surrey - fully onsite role Salary: £23,000 - £30,000 * This role is exclusive to PeopleSource so you MUST apply for this role via this advert* This is an exciting opportunity within our customer technical support team to join our journey to drive sustainable use of the world's natural resources, you don't need to investigate any technical issues but you must have a technical awareness with strong communication skills. This role will be responsible for processing all product returns from goods in receipt, through evaluation to resolution. Whilst there will be a small amount of analysis (data) a lot of the work will be process driven, goods in/out, following test procedures, stock control etc. The role may expand later into customised builds/assembly, but this will depend on the individual, drive, skills, desire etc. The returned products will be a mix of our leading-edge remote telemetry sensors and loggers and other ancillary parts. These include battery and DC powered devices that are used across a wide range of applications and geographical regions. This is a customer focused role requiring good organisation, analytical and communication skills to provide feedback to customers and reporting KPI's to the business. The role will work across Product Management, Engineering and Operational teams to provide world-class support to our customers. Principal Accountabilities Ensuring goods are processed promptly as they arrive Test and identify any faults and provide feedback to business to improve quality Clear communication channels to customers and internal departments Excellent organisational skills to ensure goods are accurately tracked through process Any eye for detail to identify potential product issues Good understanding of KPI's and importance to business Ensure compliance to relevant policies, procedures, statutory, regulatory requirements WEEE recycling and Lithium battery recycling in accordance with statutory, regulatory and company processes or requirements Education/Experience General education including GCSE passes or equivalent. Relevant technical qualification in an engineering discipline, (preferably electronic engineering or computer science). Ability to interpret engineering documents, including drawings, bills of materials etc. Customer-facing skill set managing internal & external stakeholders MUST have a technical awareness and organisation skills Goods in and Goods out experience is desired Personal Qualities Excellent organisational skills Ability to work on own initiative and as part of a team Ability to concentrate for extended periods of time on repetitive tasks Able to work effectively to deadlines Ability to manage priorities and stakeholder management Excellent communication skills, written and oral Ability to deal with situations in a calm and efficient manner Willingness to learn Must be able to adopt a "hands on" approach Fluency in English is essential - oral and written How to apply? Send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
17/05/2024
Full time
Role: Warehouse Operative - Stock Control - goods in and goods out Location: Tadworth, Surrey - fully onsite role Salary: £23,000 - £30,000 * This role is exclusive to PeopleSource so you MUST apply for this role via this advert* This is an exciting opportunity within our customer technical support team to join our journey to drive sustainable use of the world's natural resources, you don't need to investigate any technical issues but you must have a technical awareness with strong communication skills. This role will be responsible for processing all product returns from goods in receipt, through evaluation to resolution. Whilst there will be a small amount of analysis (data) a lot of the work will be process driven, goods in/out, following test procedures, stock control etc. The role may expand later into customised builds/assembly, but this will depend on the individual, drive, skills, desire etc. The returned products will be a mix of our leading-edge remote telemetry sensors and loggers and other ancillary parts. These include battery and DC powered devices that are used across a wide range of applications and geographical regions. This is a customer focused role requiring good organisation, analytical and communication skills to provide feedback to customers and reporting KPI's to the business. The role will work across Product Management, Engineering and Operational teams to provide world-class support to our customers. Principal Accountabilities Ensuring goods are processed promptly as they arrive Test and identify any faults and provide feedback to business to improve quality Clear communication channels to customers and internal departments Excellent organisational skills to ensure goods are accurately tracked through process Any eye for detail to identify potential product issues Good understanding of KPI's and importance to business Ensure compliance to relevant policies, procedures, statutory, regulatory requirements WEEE recycling and Lithium battery recycling in accordance with statutory, regulatory and company processes or requirements Education/Experience General education including GCSE passes or equivalent. Relevant technical qualification in an engineering discipline, (preferably electronic engineering or computer science). Ability to interpret engineering documents, including drawings, bills of materials etc. Customer-facing skill set managing internal & external stakeholders MUST have a technical awareness and organisation skills Goods in and Goods out experience is desired Personal Qualities Excellent organisational skills Ability to work on own initiative and as part of a team Ability to concentrate for extended periods of time on repetitive tasks Able to work effectively to deadlines Ability to manage priorities and stakeholder management Excellent communication skills, written and oral Ability to deal with situations in a calm and efficient manner Willingness to learn Must be able to adopt a "hands on" approach Fluency in English is essential - oral and written How to apply? Send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Medical Field Service Engineer A competitive salary plus benefits - outlined below! Who is the company? An exciting new opportunity for a Field Service Engineer is now available working for a manufacturer for medical devices. What is the role? As a Field Service Engineer you will be required to service and repair medical equipment found within NHS hospitals. Key responsibilities are as follows; To carry out routine servicing of equipment. To carry out routine adjustments of equipment, where necessary. To maintain adequate stock levels of spare parts within guidelines. To maintain quality documentation records for submission to the customer via approved systems. To cultivate a positive rapport with the customer, always demonstrating first class interpersonal skills in a courteous and professional manner. This role will be home based, travelling to customers predominantly based in and around the Somerset area. This role will be best suited to those with prior Biomedical Engineering experience. The Medical Service Engineer's working hours are Monday to Friday, 40hrs a week including travel (door to door). What package is on offer? £30-40,000 Company car or car allowance Bonus Paid overtime Private Pension Private medical care Life Assurance 25 days holiday + bank holiday Laptop, phone and tools What experience is needed to apply? Previous medical device maintenance experience eg as a field service engineer, biomedical engineer, ebme engineer, eme engineer, clinical engineer etc. UK driving licence Good customer service, team worker and communication skills What happens next? Click APPLY NOW to being your application. Should you be suitable, a CBSbutler representative to contact you within 5 working days.
17/05/2024
Full time
Medical Field Service Engineer A competitive salary plus benefits - outlined below! Who is the company? An exciting new opportunity for a Field Service Engineer is now available working for a manufacturer for medical devices. What is the role? As a Field Service Engineer you will be required to service and repair medical equipment found within NHS hospitals. Key responsibilities are as follows; To carry out routine servicing of equipment. To carry out routine adjustments of equipment, where necessary. To maintain adequate stock levels of spare parts within guidelines. To maintain quality documentation records for submission to the customer via approved systems. To cultivate a positive rapport with the customer, always demonstrating first class interpersonal skills in a courteous and professional manner. This role will be home based, travelling to customers predominantly based in and around the Somerset area. This role will be best suited to those with prior Biomedical Engineering experience. The Medical Service Engineer's working hours are Monday to Friday, 40hrs a week including travel (door to door). What package is on offer? £30-40,000 Company car or car allowance Bonus Paid overtime Private Pension Private medical care Life Assurance 25 days holiday + bank holiday Laptop, phone and tools What experience is needed to apply? Previous medical device maintenance experience eg as a field service engineer, biomedical engineer, ebme engineer, eme engineer, clinical engineer etc. UK driving licence Good customer service, team worker and communication skills What happens next? Click APPLY NOW to being your application. Should you be suitable, a CBSbutler representative to contact you within 5 working days.
Senior Analog Electronics Engineer - Unleash Your Creativity and Innovation Are you a passionate and skilled analog electronics engineer looking for an opportunity to make a real impact? Lynx is representing a leading technology company seeking a Senior Analog Electronics Engineer to join the team and drive the development of cutting-edge products. In this pivotal role, you will have the freedom to apply your expertise in analog electronics engineering to plan, lead, and execute design tasks with a high degree of independence. Our client encourages creativity and ingenuity in developing technical solutions to complex problems, and you will have the opportunity to work on a wide range of exciting projects. As a Senior Analog Electronics Engineer, you will: Be recognised as an expert in the field of analog electronics Independently formulate technically innovative ideas and approaches Advise and coach less senior engineers, reviewing work for technical accuracy and adequacy Plan and execute work packages, either individually or as a work package owner Collaborate with cross-functional teams and oversee work with development partners To excel in this role, you should possess: Strong expertise in analog design, including low noise amplifiers, op-amp selection, loop stability, discrete transistor circuits, power amplifiers, and filter design Experience with switch mode power supplies, focusing on low noise/EMI, high efficiency, and low power Proficiency in measurement and testing using oscilloscopes, spectrum analysers, vector network analysers, and thermal cameras Knowledge of EMC, radio, and safety regulations (eg, EN 300220, EN61000, EN55011, EN55022) Extensive experience in product development and schematic capture & circuit simulation Additional advantageous skills include: Processor interfacing (USB, I2C, SPI, RS232/485) Digital Signal Processing and mathematical modelling Understanding of ADC/DAC types, usage, and design Experience with battery-powered devices and chargers PCB layout skills and the ability to lead technical teams Qualifications: BSc, BEng, or HND (or equivalent) in analog electronics engineering or a related field MSc, CEng, MIET (or equivalent) is preferred To apply, please submit your CV highlighting your relevant experience and accomplishments. Our client offers competitive compensation, comprehensive benefits, and opportunities for growth and development. Don't miss this exciting opportunity to make your mark in the world of analog electronics engineering Apply now!
17/05/2024
Full time
Senior Analog Electronics Engineer - Unleash Your Creativity and Innovation Are you a passionate and skilled analog electronics engineer looking for an opportunity to make a real impact? Lynx is representing a leading technology company seeking a Senior Analog Electronics Engineer to join the team and drive the development of cutting-edge products. In this pivotal role, you will have the freedom to apply your expertise in analog electronics engineering to plan, lead, and execute design tasks with a high degree of independence. Our client encourages creativity and ingenuity in developing technical solutions to complex problems, and you will have the opportunity to work on a wide range of exciting projects. As a Senior Analog Electronics Engineer, you will: Be recognised as an expert in the field of analog electronics Independently formulate technically innovative ideas and approaches Advise and coach less senior engineers, reviewing work for technical accuracy and adequacy Plan and execute work packages, either individually or as a work package owner Collaborate with cross-functional teams and oversee work with development partners To excel in this role, you should possess: Strong expertise in analog design, including low noise amplifiers, op-amp selection, loop stability, discrete transistor circuits, power amplifiers, and filter design Experience with switch mode power supplies, focusing on low noise/EMI, high efficiency, and low power Proficiency in measurement and testing using oscilloscopes, spectrum analysers, vector network analysers, and thermal cameras Knowledge of EMC, radio, and safety regulations (eg, EN 300220, EN61000, EN55011, EN55022) Extensive experience in product development and schematic capture & circuit simulation Additional advantageous skills include: Processor interfacing (USB, I2C, SPI, RS232/485) Digital Signal Processing and mathematical modelling Understanding of ADC/DAC types, usage, and design Experience with battery-powered devices and chargers PCB layout skills and the ability to lead technical teams Qualifications: BSc, BEng, or HND (or equivalent) in analog electronics engineering or a related field MSc, CEng, MIET (or equivalent) is preferred To apply, please submit your CV highlighting your relevant experience and accomplishments. Our client offers competitive compensation, comprehensive benefits, and opportunities for growth and development. Don't miss this exciting opportunity to make your mark in the world of analog electronics engineering Apply now!
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
16/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
16/05/2024
Project-based
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Location: Cambridge We're seeking an experienced Lead Mechatronic Engineer to spearhead the development of our autonomous harvesting robot. In this role, you'll design, build, and test prototypes, ensuring the system's robustness and manufacturability for market readiness. Responsibilities: Lead the design and development of the robotic platform for precision harvesting. Integrate sensors, electronics, software, and electromechanical devices into cost-effective designs. Collaborate with cross-functional teams on system integration and manufacturing processes. Conduct field trials and validation at grower sites. Manage projects, partnerships, and suppliers to meet timelines and budgets. Present technical reports and updates to senior leadership. Oversee CAD and PDM infrastructure, providing training and support. Qualifications/Experience: Degree in Mechatronic Engineering or equivalent. 5+ years of product development experience in robotics or manufacturing. Expertise in SolidWorks, Altium, and the full product development life cycle. Proficient in 3D CAD modelling, tolerance analysis, and design for manufacturability. Ability to lead projects, interpret customer needs, and translate requirements. Skilled in managing multiple projects, deadlines, and priorities. Experience with design for manufacturing principles and FEA (preferred). Familiarity with robot arm actuators, end-effectors/grippers, and soft robotics. Strong problem-solving, analytical, and organizational skills. Excellent team player with the ability to work autonomously. Proficient in MS Office tools Job Types: Full-time, Permanent
16/05/2024
Full time
Location: Cambridge We're seeking an experienced Lead Mechatronic Engineer to spearhead the development of our autonomous harvesting robot. In this role, you'll design, build, and test prototypes, ensuring the system's robustness and manufacturability for market readiness. Responsibilities: Lead the design and development of the robotic platform for precision harvesting. Integrate sensors, electronics, software, and electromechanical devices into cost-effective designs. Collaborate with cross-functional teams on system integration and manufacturing processes. Conduct field trials and validation at grower sites. Manage projects, partnerships, and suppliers to meet timelines and budgets. Present technical reports and updates to senior leadership. Oversee CAD and PDM infrastructure, providing training and support. Qualifications/Experience: Degree in Mechatronic Engineering or equivalent. 5+ years of product development experience in robotics or manufacturing. Expertise in SolidWorks, Altium, and the full product development life cycle. Proficient in 3D CAD modelling, tolerance analysis, and design for manufacturability. Ability to lead projects, interpret customer needs, and translate requirements. Skilled in managing multiple projects, deadlines, and priorities. Experience with design for manufacturing principles and FEA (preferred). Familiarity with robot arm actuators, end-effectors/grippers, and soft robotics. Strong problem-solving, analytical, and organizational skills. Excellent team player with the ability to work autonomously. Proficient in MS Office tools Job Types: Full-time, Permanent
Role: Network Security Engineer Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Bracknell Candidates will be sponsored through SC and DV security clearance for this role if this is not in place already We are looking for a Network Engineer with experience/interest in network Security, such as managing IPS/IDS and SSL decryption. You will be porividing support to the 3rd Line and 24/7 support team. Skills and experience; Cisco Firepower Network Security ie IPS/IDS, SSL decryption, F5 devices 2nd/3rd line support experience If you are interested in discussing this Network Security Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
16/05/2024
Full time
Role: Network Security Engineer Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Bracknell Candidates will be sponsored through SC and DV security clearance for this role if this is not in place already We are looking for a Network Engineer with experience/interest in network Security, such as managing IPS/IDS and SSL decryption. You will be porividing support to the 3rd Line and 24/7 support team. Skills and experience; Cisco Firepower Network Security ie IPS/IDS, SSL decryption, F5 devices 2nd/3rd line support experience If you are interested in discussing this Network Security Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
A global medical device company are looking for a R&D Engineer to join their Research and Development team on a contract basis. Your role will be to help develop their medical device products. It is essential to have Cognition Cockpit experience. You will be helping manage documentation and the design history risk file. Essential skills: Cognition cockpit experience (software based system for medical devices) Launching products experience Design history risk file experience Managing documentation experience Desirable skills: Systems background Communication and interpersonal skills The start date is for ASAP. The initial contract length is for 12 months, with options to extend after. The role is based in Limerick and will require 1-3 days onsite per week, the rest of the time you can work remotely. The rate is €50 per hour, depending on experience, if you have any expenses please let me know and I can factor that into the rate for you. If you are interested in the role please send me your latest CV and I will call you to discuss the further details. Please visit our website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy| Registered office | London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
16/05/2024
Project-based
A global medical device company are looking for a R&D Engineer to join their Research and Development team on a contract basis. Your role will be to help develop their medical device products. It is essential to have Cognition Cockpit experience. You will be helping manage documentation and the design history risk file. Essential skills: Cognition cockpit experience (software based system for medical devices) Launching products experience Design history risk file experience Managing documentation experience Desirable skills: Systems background Communication and interpersonal skills The start date is for ASAP. The initial contract length is for 12 months, with options to extend after. The role is based in Limerick and will require 1-3 days onsite per week, the rest of the time you can work remotely. The rate is €50 per hour, depending on experience, if you have any expenses please let me know and I can factor that into the rate for you. If you are interested in the role please send me your latest CV and I will call you to discuss the further details. Please visit our website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy| Registered office | London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.