Senior Infrastructure Engineer/Azure/DevOps focus Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office This role is a hybrid position and can be based in either their Dorking (Surrey) or Basingstoke (Hampshire) offices with the expectation of being in the office 4 - 6 times per month. The overall package is worth around £80-85k. A leading financial services company are recruiting for a Senior Infrastructure Engineer to take a lead position within their infrastructure team: - with a requirement to be a senior technical engineer and lead by example. - a core element of this role is having the ability to affect technical change in their environment. - this can be as simple as leading new migrations, implementing new software or leading the support of their new Azure Cloud environment. - but you need to have the ability to articulate this and demonstrate what you have done and bring to the table. An understanding or appreciation of Azure and DevOps, is an advantage, but not essential as they are slowly moving their environment over to an infrastructure that supports Azure, although this will only be a small percentage of their estate and they have a hybrid on-prem/cloud (potentially around 20%) model. This is a great role working in a team where career progression is actively encouraged. Ideally you will possess core skills within Wintel/VMware technologies, have a DevOps appreciation and understanding, but this is definitely not a DevOps role. Any knowledge of Nutanix or the willingness to learn it as a new technology is well received and the ability to take on new technology and role with it is important. The primary day to day work for the Senior Infrastructure Engineer/Azure/DevOps focus will consist of: Individuals in the Senior Infrastructure Engineer position are responsible for designing system and infrastructure architectures spanning the whole range of hardware and software technologies in their designated field, using approved system engineering practices. They will develop and maintain the high-level design plan for the overall logical and technical IT architecture. They will provide technical leadership and consulting across the organisation, from strategic decision making to project level planning. They will gain organisational commitment for all high-level Infrastructure plans and initiate and participate in projects to evaluate technologies and methods for implementing these plans. They will work closely with decision makers throughout the organisation to identify, recommend, develop, implement, and support cost-effective information processing and communication technologies. They will benchmark, analyse, report on, and make recommendations for the improvement of the relevant IT Infrastructure and IT systems. They will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve complex systems/software/networking/infrastructure applications and infrastructure issues. They are responsible for planning, designing and analysing the organisations operating system(s), storage management, agents/instrumentation, systems management, security, network, web administration, database management, automation, and application technical stacks. Additionally, this position may require working knowledge of multiple computing/networking platforms (including physical, virtual, and cloud,) while ensuring high levels of data quality and availability. They are also responsible for capacity planning, backup and restore process design, performance analysis, and developing data disaster recovery plans. Principal Duties and Responsibilities for the Senior Infrastructure Engineer/Azure/DevOps role: Designs, builds and deploys solutions across the relevant infrastructure technologies, including Humanas Azure tenant. Designs automation of infrastructure as a service and capabilities including virtual networks, virtual machines, cloud services, web sites, data services, IoT, etc. Leads technical deployments that involve multiple IT teams and stakeholders. Develops and enhances the orchestration and automation of cloud enablement tools. Designs a highly scalable and redundant physical or virtual infrastructure to support the companys future growth. Provides innovative suggestions for complex implementation solutions. Creates documentation and implementation plans to allow support teams to build and manage the relevant environment. Develops and manages an infrastructure capacity plan. Required Skillset for the Senior Infrastructure Engineer/Azure/DevOps focus position: Possess significantly developed hands-on technical expertise in multiple key operating systems or subsystem areas. Have some experience in creating as well as using Scripting and other tools to automate routine tasks - Ability to automate manual tasks using Scripting languages (eg Shell, python, Perl, bash). Drive resolution of technical problems in a methodical and professional manner. Effectively summarise and clearly communicate software/hardware problems involving multiple support teams. Some Azure/Cloud exposure, with a DevOps understanding. Demonstrable related work experience (Wintel, VMWare) any experience with Nutanix Converged technologies, including Nutanix Acropolis Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer/Azure/DevOps focus Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office
03/05/2024
Full time
Senior Infrastructure Engineer/Azure/DevOps focus Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office This role is a hybrid position and can be based in either their Dorking (Surrey) or Basingstoke (Hampshire) offices with the expectation of being in the office 4 - 6 times per month. The overall package is worth around £80-85k. A leading financial services company are recruiting for a Senior Infrastructure Engineer to take a lead position within their infrastructure team: - with a requirement to be a senior technical engineer and lead by example. - a core element of this role is having the ability to affect technical change in their environment. - this can be as simple as leading new migrations, implementing new software or leading the support of their new Azure Cloud environment. - but you need to have the ability to articulate this and demonstrate what you have done and bring to the table. An understanding or appreciation of Azure and DevOps, is an advantage, but not essential as they are slowly moving their environment over to an infrastructure that supports Azure, although this will only be a small percentage of their estate and they have a hybrid on-prem/cloud (potentially around 20%) model. This is a great role working in a team where career progression is actively encouraged. Ideally you will possess core skills within Wintel/VMware technologies, have a DevOps appreciation and understanding, but this is definitely not a DevOps role. Any knowledge of Nutanix or the willingness to learn it as a new technology is well received and the ability to take on new technology and role with it is important. The primary day to day work for the Senior Infrastructure Engineer/Azure/DevOps focus will consist of: Individuals in the Senior Infrastructure Engineer position are responsible for designing system and infrastructure architectures spanning the whole range of hardware and software technologies in their designated field, using approved system engineering practices. They will develop and maintain the high-level design plan for the overall logical and technical IT architecture. They will provide technical leadership and consulting across the organisation, from strategic decision making to project level planning. They will gain organisational commitment for all high-level Infrastructure plans and initiate and participate in projects to evaluate technologies and methods for implementing these plans. They will work closely with decision makers throughout the organisation to identify, recommend, develop, implement, and support cost-effective information processing and communication technologies. They will benchmark, analyse, report on, and make recommendations for the improvement of the relevant IT Infrastructure and IT systems. They will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve complex systems/software/networking/infrastructure applications and infrastructure issues. They are responsible for planning, designing and analysing the organisations operating system(s), storage management, agents/instrumentation, systems management, security, network, web administration, database management, automation, and application technical stacks. Additionally, this position may require working knowledge of multiple computing/networking platforms (including physical, virtual, and cloud,) while ensuring high levels of data quality and availability. They are also responsible for capacity planning, backup and restore process design, performance analysis, and developing data disaster recovery plans. Principal Duties and Responsibilities for the Senior Infrastructure Engineer/Azure/DevOps role: Designs, builds and deploys solutions across the relevant infrastructure technologies, including Humanas Azure tenant. Designs automation of infrastructure as a service and capabilities including virtual networks, virtual machines, cloud services, web sites, data services, IoT, etc. Leads technical deployments that involve multiple IT teams and stakeholders. Develops and enhances the orchestration and automation of cloud enablement tools. Designs a highly scalable and redundant physical or virtual infrastructure to support the companys future growth. Provides innovative suggestions for complex implementation solutions. Creates documentation and implementation plans to allow support teams to build and manage the relevant environment. Develops and manages an infrastructure capacity plan. Required Skillset for the Senior Infrastructure Engineer/Azure/DevOps focus position: Possess significantly developed hands-on technical expertise in multiple key operating systems or subsystem areas. Have some experience in creating as well as using Scripting and other tools to automate routine tasks - Ability to automate manual tasks using Scripting languages (eg Shell, python, Perl, bash). Drive resolution of technical problems in a methodical and professional manner. Effectively summarise and clearly communicate software/hardware problems involving multiple support teams. Some Azure/Cloud exposure, with a DevOps understanding. Demonstrable related work experience (Wintel, VMWare) any experience with Nutanix Converged technologies, including Nutanix Acropolis Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer/Azure/DevOps focus Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office
Senior Software Engineer/Technical Lead Permanent Central London/Hybrid Excellent Salary (NEGOTIABLE) plus full benefits package including attractive Bonus & Equity Key Skills - Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Summary: An exciting opportunity to join an ambitious Cloud Technology organisation expanding the UK Engineering Centre as they embark on a significant greenfield initiative in the development of next-generation cloud services. They are pre scale up so joining at this early stage, you will have the opportunity to significantly shape the codebase, drive the direction of future product development and collaborate closely together with other leaders in the field. The ideal candidate will be a Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Technical Knowledge Required: Proficiency in distributed systems and Linux systems engineering. Coding in programming languages such as C, C++, Golang or Rust. Experience working with and/or on virtual server technologies, virtual networking technologies, network programming. Experience in building and enhancing compute, storage, and data platforms with exposure to open source products like Kubernetes, Knative, Ceph, Rook, Cassandra, Spark, Nate and the like. Hands-on with infrastructure-as-code tools and automation, such as Terraform, Ansible, or Helm. The role Tech Lead responsible for designing and creating their Virtual Machine and Virtual Network Service. Team up with fellow engineers to craft tailored solutions meeting their unique challenges. Forge and refine tools that power team efficiency - this includes CI/CD, local development setups, build toolchains, and essential infrastructure. Plot the roadmap for software component development, aligning with team priorities and vision. Lead the charge in defining and achieving their technical benchmarks. Networking People (UK) is acting as an Employment Agency in relation to this vacancy.
01/05/2024
Full time
Senior Software Engineer/Technical Lead Permanent Central London/Hybrid Excellent Salary (NEGOTIABLE) plus full benefits package including attractive Bonus & Equity Key Skills - Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Summary: An exciting opportunity to join an ambitious Cloud Technology organisation expanding the UK Engineering Centre as they embark on a significant greenfield initiative in the development of next-generation cloud services. They are pre scale up so joining at this early stage, you will have the opportunity to significantly shape the codebase, drive the direction of future product development and collaborate closely together with other leaders in the field. The ideal candidate will be a Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Technical Knowledge Required: Proficiency in distributed systems and Linux systems engineering. Coding in programming languages such as C, C++, Golang or Rust. Experience working with and/or on virtual server technologies, virtual networking technologies, network programming. Experience in building and enhancing compute, storage, and data platforms with exposure to open source products like Kubernetes, Knative, Ceph, Rook, Cassandra, Spark, Nate and the like. Hands-on with infrastructure-as-code tools and automation, such as Terraform, Ansible, or Helm. The role Tech Lead responsible for designing and creating their Virtual Machine and Virtual Network Service. Team up with fellow engineers to craft tailored solutions meeting their unique challenges. Forge and refine tools that power team efficiency - this includes CI/CD, local development setups, build toolchains, and essential infrastructure. Plot the roadmap for software component development, aligning with team priorities and vision. Lead the charge in defining and achieving their technical benchmarks. Networking People (UK) is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
We are seeking a highly skilled Senior Rust Developer with experience in large-scale image data processing and automation. General Responsibilities The ideal candidate will possess a strong background in Rust programming language, coupled with proficiency in machine learning, GPU acceleration, and cloud computing technologies, particularly AWS EMR. Additionally, expertise in Linux environments, web development using React.js, are essential for this role. The candidate should also demonstrate proficiency in AWS services, particularly AWS S3, AWS Lambda, networking, permissions management, and observability tools. The role involves not only developing robust, efficient code but also ensuring seamless deployment, maintenance, and support of production systems. Experience in database management, website authentication, HTTPS certificates, and adherence to best practices for data archiving are highly desirable. Responsibilities: Collaborate in developing, improving, and maintaining high-performance Rust applications for large-scale image data processing and automation. Implement best practices for data archiving, ensuring compliance with regulatory requirements and business needs. Manage databases used in production systems, ensuring data integrity, performance, and security. Implement website authentication mechanisms and manage HTTPS certificates for secure communication. Utilize machine learning techniques and GPU acceleration to optimize image processing workflows. Collaborate with cross-functional teams to integrate image processing modules into web applications using React.js. Deploy, configure, and manage production systems on AWS, with a focus on AWS EMR for big data processing. Implement continuous integration and deployment pipelines using Jenkins for efficient code deployment. Ensure observability of systems through proper logging, monitoring, and alerting mechanisms. Manage AWS resources including S3 buckets, Lambda functions, networking configurations, and permissions. Document production code and architectural decisions to facilitate knowledge sharing and onboarding of new team members. Provide support and maintenance for production systems, troubleshooting issues and implementing timely resolutions. Qualifications: - Bachelor's or Master's degree in Computer Science, Engineering, or related field. - Extensive experience in Rust programming language, with a focus on large-scale data processing applications. - Proficiency in machine learning techniques and GPU acceleration for image processing tasks. - Strong background in Linux environments and Shell Scripting. - Solid understanding of web development principles, with hands-on experience in React.js. - Experience with code deployment tools such as Jenkins and version control systems like Git. - In-depth knowledge of AWS services, particularly EMR, S3, Lambda, networking, and permissions management. - Familiarity with observability tools for monitoring and logging production systems. - Experience with database management systems and website authentication mechanisms. - Excellent problem-solving skills and ability to work effectively in a collaborative team environment. - Good to have pharmaceutical experience Working remotely 6 months + extension
29/04/2024
Project-based
We are seeking a highly skilled Senior Rust Developer with experience in large-scale image data processing and automation. General Responsibilities The ideal candidate will possess a strong background in Rust programming language, coupled with proficiency in machine learning, GPU acceleration, and cloud computing technologies, particularly AWS EMR. Additionally, expertise in Linux environments, web development using React.js, are essential for this role. The candidate should also demonstrate proficiency in AWS services, particularly AWS S3, AWS Lambda, networking, permissions management, and observability tools. The role involves not only developing robust, efficient code but also ensuring seamless deployment, maintenance, and support of production systems. Experience in database management, website authentication, HTTPS certificates, and adherence to best practices for data archiving are highly desirable. Responsibilities: Collaborate in developing, improving, and maintaining high-performance Rust applications for large-scale image data processing and automation. Implement best practices for data archiving, ensuring compliance with regulatory requirements and business needs. Manage databases used in production systems, ensuring data integrity, performance, and security. Implement website authentication mechanisms and manage HTTPS certificates for secure communication. Utilize machine learning techniques and GPU acceleration to optimize image processing workflows. Collaborate with cross-functional teams to integrate image processing modules into web applications using React.js. Deploy, configure, and manage production systems on AWS, with a focus on AWS EMR for big data processing. Implement continuous integration and deployment pipelines using Jenkins for efficient code deployment. Ensure observability of systems through proper logging, monitoring, and alerting mechanisms. Manage AWS resources including S3 buckets, Lambda functions, networking configurations, and permissions. Document production code and architectural decisions to facilitate knowledge sharing and onboarding of new team members. Provide support and maintenance for production systems, troubleshooting issues and implementing timely resolutions. Qualifications: - Bachelor's or Master's degree in Computer Science, Engineering, or related field. - Extensive experience in Rust programming language, with a focus on large-scale data processing applications. - Proficiency in machine learning techniques and GPU acceleration for image processing tasks. - Strong background in Linux environments and Shell Scripting. - Solid understanding of web development principles, with hands-on experience in React.js. - Experience with code deployment tools such as Jenkins and version control systems like Git. - In-depth knowledge of AWS services, particularly EMR, S3, Lambda, networking, and permissions management. - Familiarity with observability tools for monitoring and logging production systems. - Experience with database management systems and website authentication mechanisms. - Excellent problem-solving skills and ability to work effectively in a collaborative team environment. - Good to have pharmaceutical experience Working remotely 6 months + extension
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.