*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
08/05/2024
Full time
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
Service Asset and Configuration Management Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial. As a Service Asset and Configuration Management Analyst, you will play a crucial role in ensuring the accuracy and integrity of our Configuration Management Database (CMDB) within the Atlassian platform as well as the source systems. You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall IT service management capabilities. You should possess excellent communication and team working skills and have confidence working on your own initiative. The role also involves making suggestions and improvements to processes and tooling, ensuring all processes are documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management. Strong leadership, communication, and attention to detail are also key to success in this role. Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company's IT infrastructure, services, and assets. Use Discovery to automatically discover and map the IT infrastructure assets. Managing user access. Data Integrity: Continuously monitor and improve data quality, accuracy, and consistency within the CMDB as well as the source systems, identifying and resolving discrepancies. Change Management: Oversee the CMDB in the context of change management, ensuring that changes to configuration items (CIs) are well-documented and approved, and that the CMDB is updated accordingly. CI Relationship Management: Establish and maintain relationships between CIs, ensuring the CMDB accurately reflects the interdependencies of IT components and business services using service mapping. Data Enrichment: Collaborate with various teams to enrich CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. Audit and Compliance: Conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Documentation: Create and maintain documentation related to CMDB processes, standards, and procedures. Collaboration: Work closely with Technology teams to understand their CMDB needs. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience Experience working within IT in an Asset Management capacity. Experience administering and managing a CMDB (Configuration Management Database) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. Experience with Atlassian highly desirable ITIL 3 or 4 Foundation Knowledge of inventory systems (ie Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with either Asset Management and/or Configuration Management processes and systems or ITIL processes. Excellent verbal and written communication skills Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
08/05/2024
Full time
Service Asset and Configuration Management Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial. As a Service Asset and Configuration Management Analyst, you will play a crucial role in ensuring the accuracy and integrity of our Configuration Management Database (CMDB) within the Atlassian platform as well as the source systems. You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall IT service management capabilities. You should possess excellent communication and team working skills and have confidence working on your own initiative. The role also involves making suggestions and improvements to processes and tooling, ensuring all processes are documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management. Strong leadership, communication, and attention to detail are also key to success in this role. Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company's IT infrastructure, services, and assets. Use Discovery to automatically discover and map the IT infrastructure assets. Managing user access. Data Integrity: Continuously monitor and improve data quality, accuracy, and consistency within the CMDB as well as the source systems, identifying and resolving discrepancies. Change Management: Oversee the CMDB in the context of change management, ensuring that changes to configuration items (CIs) are well-documented and approved, and that the CMDB is updated accordingly. CI Relationship Management: Establish and maintain relationships between CIs, ensuring the CMDB accurately reflects the interdependencies of IT components and business services using service mapping. Data Enrichment: Collaborate with various teams to enrich CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. Audit and Compliance: Conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Documentation: Create and maintain documentation related to CMDB processes, standards, and procedures. Collaboration: Work closely with Technology teams to understand their CMDB needs. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience Experience working within IT in an Asset Management capacity. Experience administering and managing a CMDB (Configuration Management Database) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. Experience with Atlassian highly desirable ITIL 3 or 4 Foundation Knowledge of inventory systems (ie Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with either Asset Management and/or Configuration Management processes and systems or ITIL processes. Excellent verbal and written communication skills Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
ServiceNow Business Analyst vacancy for our Basel based client in the financial sector . Your tasks: Analyzing business requirements, extracting technology needs and translating them into workable user stories Assisting with requirements clarification across the entire backlog Delivering user stories based on end-user requirements to the development team Participating in high-level design discussions Maintaining and enhancing process and feature documentation Participating in team's agile rituals and providing relevant information to team lead and line manager Your experience/knowledge: Extensive experience as a Business Analyst, ideally with a track record of success with ServiceNow Thorough technical knowledge of the ServiceNow or a similar platform Excellent stakeholder management capabilities Strong requirements gathering skills, with experience in drafting user stories, documents, and presentations Solid analytical and critical thinking skills, with ability to challenge requirements and provide alternatives when appropriate University degree in IT or equivalent experience would be an advantage Your soft skills: Comfortable with ambiguity and autonomy, enjoying working within a dynamic, fast-paced, and fast-changing environment Good communication skills across all levels of the organization Location: Basel, Switzerland Sector: Financial Start: ASAP Duration: 10MM+ Ref .Nr.: BH21639 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
08/05/2024
Project-based
ServiceNow Business Analyst vacancy for our Basel based client in the financial sector . Your tasks: Analyzing business requirements, extracting technology needs and translating them into workable user stories Assisting with requirements clarification across the entire backlog Delivering user stories based on end-user requirements to the development team Participating in high-level design discussions Maintaining and enhancing process and feature documentation Participating in team's agile rituals and providing relevant information to team lead and line manager Your experience/knowledge: Extensive experience as a Business Analyst, ideally with a track record of success with ServiceNow Thorough technical knowledge of the ServiceNow or a similar platform Excellent stakeholder management capabilities Strong requirements gathering skills, with experience in drafting user stories, documents, and presentations Solid analytical and critical thinking skills, with ability to challenge requirements and provide alternatives when appropriate University degree in IT or equivalent experience would be an advantage Your soft skills: Comfortable with ambiguity and autonomy, enjoying working within a dynamic, fast-paced, and fast-changing environment Good communication skills across all levels of the organization Location: Basel, Switzerland Sector: Financial Start: ASAP Duration: 10MM+ Ref .Nr.: BH21639 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
Data Analyst/Data Engineer - Cork, Ireland (Hybrid Working) - Contract *Must live in Cork TEKsystems is thrilled to offer an exciting opportunity for a data engineer/analyst (2-4 years experience ) to join our dynamic team of software developers and data scientists in the Business Analytics team for one of the world's largest technology companies in the world. Why This Role Is Exciting: Innovative Culture and Collaboration - Our client fosters a creative and collaborative environment. Their visionary leadership, commitment to innovation, and unique culture contribute to employee contentment. Consumer-Centric Approach : Our clients' focus on simplicity and consumer-first attitude sets it apart. In a world filled with complex features and gadgets, our client stands out by prioritising what truly matters. Key Requirements for Success: We are seeking a Data Engineer to support some innovative data pipeline projects working across a broad, modern tech stack. You must have experience working with modern databases such as Snowflake and MySQL and interested in visualization tools such as Tableau and PowerBI. Any skills in Big Data and Process Orchestration are beneficial. Role Details: Location: Cork, Ireland Office Days: 3 days a week 2-4 years experience If you're a Data Analyst/Data Engineer seeking your next opportunity, apply directly or reach out . Data Analyst/Data Engineer - Cork, Ireland (Hybrid Working) - Contract *Must live in Cork Job Title: Data Engineer Location: Cork City, Ireland Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
08/05/2024
Project-based
Data Analyst/Data Engineer - Cork, Ireland (Hybrid Working) - Contract *Must live in Cork TEKsystems is thrilled to offer an exciting opportunity for a data engineer/analyst (2-4 years experience ) to join our dynamic team of software developers and data scientists in the Business Analytics team for one of the world's largest technology companies in the world. Why This Role Is Exciting: Innovative Culture and Collaboration - Our client fosters a creative and collaborative environment. Their visionary leadership, commitment to innovation, and unique culture contribute to employee contentment. Consumer-Centric Approach : Our clients' focus on simplicity and consumer-first attitude sets it apart. In a world filled with complex features and gadgets, our client stands out by prioritising what truly matters. Key Requirements for Success: We are seeking a Data Engineer to support some innovative data pipeline projects working across a broad, modern tech stack. You must have experience working with modern databases such as Snowflake and MySQL and interested in visualization tools such as Tableau and PowerBI. Any skills in Big Data and Process Orchestration are beneficial. Role Details: Location: Cork, Ireland Office Days: 3 days a week 2-4 years experience If you're a Data Analyst/Data Engineer seeking your next opportunity, apply directly or reach out . Data Analyst/Data Engineer - Cork, Ireland (Hybrid Working) - Contract *Must live in Cork Job Title: Data Engineer Location: Cork City, Ireland Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
SAP SD CS Consultant - Dutch Speaking SAP SD/CS Functional Analyst. The right candidate has a great sense of responsibility, takes ownership with a proactive customer focus and has an in-depth SAP background. In this role, you will drive and monitor business demand for successful implementation and define solutions that meet customer requirements using best practices. Details Start: June 17, 2024 Duration: 6 months (option to extend) Location: Rotterdam - near centrum Dutch and English speaking Activities Act as Subject Matter Expert in the domain Sales and Distribution (SAP SD) and Customer Service (SAP CS) Act as a focal point for integration between SAP and other (non-ERP) systems in the SD/CS domain Managing Build and Support activities in the SD/CS domain in close collaboration with our external partner (onsite/offshore). Gathering and analysing business requirements. Understands business processes. Provides expert advice. Builds strong relationships within the company, creates business blueprints. Designing and implementing solutions; This includes managing deliverables as well as managing activities. Delivers results within agreed timelines and estimates (ERP Lead role in projects) Provide functional specifications to our external partner for any necessary adjustments or developments Oversee technical design and development activities of our external partner Coordinate with other module SAP Functional Analysts for integration requirements Provide training and coordinate testing activities for SD/CS related changes and projects Living by core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the company. Skills A bachelor's or master's degree in IT or Economics or related discipline More than 7 years of experience designing and implementing SAP SD/CS solutions Strong understanding of integration points with other SAP modules (MM, FI/CO, PS) Strong knowledge of integrations via Middleware platforms (PI, Bizztalk, Mulesoft); experience with Salesforce integration and EDI is a big plus. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
08/05/2024
Project-based
SAP SD CS Consultant - Dutch Speaking SAP SD/CS Functional Analyst. The right candidate has a great sense of responsibility, takes ownership with a proactive customer focus and has an in-depth SAP background. In this role, you will drive and monitor business demand for successful implementation and define solutions that meet customer requirements using best practices. Details Start: June 17, 2024 Duration: 6 months (option to extend) Location: Rotterdam - near centrum Dutch and English speaking Activities Act as Subject Matter Expert in the domain Sales and Distribution (SAP SD) and Customer Service (SAP CS) Act as a focal point for integration between SAP and other (non-ERP) systems in the SD/CS domain Managing Build and Support activities in the SD/CS domain in close collaboration with our external partner (onsite/offshore). Gathering and analysing business requirements. Understands business processes. Provides expert advice. Builds strong relationships within the company, creates business blueprints. Designing and implementing solutions; This includes managing deliverables as well as managing activities. Delivers results within agreed timelines and estimates (ERP Lead role in projects) Provide functional specifications to our external partner for any necessary adjustments or developments Oversee technical design and development activities of our external partner Coordinate with other module SAP Functional Analysts for integration requirements Provide training and coordinate testing activities for SD/CS related changes and projects Living by core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the company. Skills A bachelor's or master's degree in IT or Economics or related discipline More than 7 years of experience designing and implementing SAP SD/CS solutions Strong understanding of integration points with other SAP modules (MM, FI/CO, PS) Strong knowledge of integrations via Middleware platforms (PI, Bizztalk, Mulesoft); experience with Salesforce integration and EDI is a big plus. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
ORDER SPECIALIST (TELECOM) - HYBRID - PERMANENT - THEALE ORDER SPECIALIST (TELECOMS) Theale - Hybrid - /3 days/week Permanent - Fulltime MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into Client, and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within Client scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into Client -Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote Client as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable Client to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Client Demand team. Use key business reports and financial information to ensure that requests are within Client business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Desired Experience - Experience (technical, managerial, industry) - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office knowledge - Accuracy & attention to detail - Ability to work to deadlines - Evenflow/Omnix/Remedy knowledge Please apply via this ad in the first instance or send a CV with covering note or contact me (see below) Project People is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
ORDER SPECIALIST (TELECOM) - HYBRID - PERMANENT - THEALE ORDER SPECIALIST (TELECOMS) Theale - Hybrid - /3 days/week Permanent - Fulltime MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into Client, and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within Client scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into Client -Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote Client as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable Client to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Client Demand team. Use key business reports and financial information to ensure that requests are within Client business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Desired Experience - Experience (technical, managerial, industry) - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office knowledge - Accuracy & attention to detail - Ability to work to deadlines - Evenflow/Omnix/Remedy knowledge Please apply via this ad in the first instance or send a CV with covering note or contact me (see below) Project People is acting as an Employment Agency in relation to this vacancy.
My customer is currently looking for an English speaking ServiceNow Business Analyst to work on a project for a US client. The role can be completed 100% remote. Role description Lead meetings with system owners and clients to gather business requirements. Capture and document current or new business products and recommend improvements and efficiencies. Exact location(s): Remote Start date: 1st June Duration: 6 months
08/05/2024
Project-based
My customer is currently looking for an English speaking ServiceNow Business Analyst to work on a project for a US client. The role can be completed 100% remote. Role description Lead meetings with system owners and clients to gather business requirements. Capture and document current or new business products and recommend improvements and efficiencies. Exact location(s): Remote Start date: 1st June Duration: 6 months
Order Specialist/Demand Specialist - Mobile Telecoms - Permanent Greater Reading - Hybrid with 2-3 days in office MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into the Company and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within the Company scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into the Company. Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote the business as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable the Company to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Demand team. Use key business reports and financial information to ensure that requests are within business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Experience required: - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Mandatory - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office Project People is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
Order Specialist/Demand Specialist - Mobile Telecoms - Permanent Greater Reading - Hybrid with 2-3 days in office MAIN PURPOSE OF ROLE To manage the incoming applications from 3rd party customers (non-Anchor Tenants) and collaborate with the Anchor tenants on obtaining approvals under the Right of First Offer process in line with the MSA. Be first point of contact for 3rd Party customers advising on status of applications and drive the process to ensure fastest time to revenue is achieved. Support Demand Analysts with processing Anchor Tenant demand into the Company and be responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within the Company scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery. KEY RESPONSIBILITIES Manage 3rd Party Applications into the Company. Manage 3rd party applications from non-Anchor Tenants through the Right of First Offer process as defined under the MSA. Create, update, maintain, and issue progress reports to all stakeholders including status updates to customers. Collaborate with internal stakeholders and provide support on any customer information required to assist in the delivery of the services required. Be the first point of contact for customers and build relationships as necessary and promote the business as the first choice of network provider. Manage offer letters and quotes to customers ensuring costs are accurate and timely. Ensure customer POs are received, correct, and in place prior to accepting and initiating orders. Work closely with Acquisition and Build PMs and contribute to the development, and continuous improvement of practices and process that enable the Company to provide services to the customer that is considered to be best in class. Processing Service Order Requests (SOR) To effectively process all Service Order Requests that are received by the Demand team. Use key business reports and financial information to ensure that requests are within business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request. Change Management Database Management Stakeholder Management. Support Supplier Management Compliance & Security Experience required: - Experience in data management & Program support - Experience in working with and managing demanding customers - Experience within telecoms industry - Mandatory - Experienced in process creation and continuous improvement programmes Skills/Knowledge - Intermediate Excel skills - Intermediate MS Office Project People is acting as an Employment Agency in relation to this vacancy.
This is an exciting new role to work as a NetSuite Administrator for a global, Private Equity backed, technology business. Salary on offer is competitive, up to £60,000, and they offer hybrid working with flexible working hours Client Details My client's journey began as a tech start up over 50 years ago, now operating worldwide across 22 different countries. They have investment from a Private Equity firm which is allowing them to expand their product offering and pushing them to really focus on profitability. They are a business that cares and senior leadership are passionate about giving employees the autonomy to make their work their own. They are flexible, adaptable and passionate about technology for the sectors they support. Description As a NetSuite Administrator, you will support the European workforce as the SME for the system. It will be your role to help fix anything that goes wrong within the system and help to design more efficient processes and ways of working moving forward. You will take ownership for the dashboards and visualisations within NetSuite and ensure that the business have the right reports to provide Senior Leadership with the information required. You will be responsible for database consistency and will be expected to analyse all data that is going in and out of the system to again, ensure efficiencies. The NetSuite system has been customised a lot for the business and whilst they have an ongoing project to get back to a more standardised version, you will be responsible for the custom workflows whilst managing all of the hierarchy and data. Profile The successful candidate for the NetSuite Administrator position will have either worked in the same role or as a Systems Analyst previously. The preference is to find someone who has worked with NetSuite but they will also consider applications from strong candidates who have completed similar tasks using other ERP systems. Due to the requirements to work with the data, my client must find someone with an analytical mindset who likes to understand data structures. You will have ideally worked with PowerBI or SQL or a similar query language; at least 1-2 years' experience with this is sufficient. My client are looking for this person to be a cohesion between departments, helping them to utilise NetSuite more efficiently therefore, need someone who is comfortable communicating with a variety of different stakeholders. They would like this person to be a self-starter and someone who will ask if they need support but also happy to get stuck in and put their own stamp on the role. My client offer hybrid working from a well located office in Greater Manchester. They have mandated 3 days per week in the office but with completely flexible working hours. Anyone applying for this role must be comfortable with going into the office frequently; which is easy to get to by public transport or by car. Job Offer Competitive salary up to £60,000 25 days holiday + bank holidays Standard, matched pension contribution Annual bonus Others to be discussed
08/05/2024
Full time
This is an exciting new role to work as a NetSuite Administrator for a global, Private Equity backed, technology business. Salary on offer is competitive, up to £60,000, and they offer hybrid working with flexible working hours Client Details My client's journey began as a tech start up over 50 years ago, now operating worldwide across 22 different countries. They have investment from a Private Equity firm which is allowing them to expand their product offering and pushing them to really focus on profitability. They are a business that cares and senior leadership are passionate about giving employees the autonomy to make their work their own. They are flexible, adaptable and passionate about technology for the sectors they support. Description As a NetSuite Administrator, you will support the European workforce as the SME for the system. It will be your role to help fix anything that goes wrong within the system and help to design more efficient processes and ways of working moving forward. You will take ownership for the dashboards and visualisations within NetSuite and ensure that the business have the right reports to provide Senior Leadership with the information required. You will be responsible for database consistency and will be expected to analyse all data that is going in and out of the system to again, ensure efficiencies. The NetSuite system has been customised a lot for the business and whilst they have an ongoing project to get back to a more standardised version, you will be responsible for the custom workflows whilst managing all of the hierarchy and data. Profile The successful candidate for the NetSuite Administrator position will have either worked in the same role or as a Systems Analyst previously. The preference is to find someone who has worked with NetSuite but they will also consider applications from strong candidates who have completed similar tasks using other ERP systems. Due to the requirements to work with the data, my client must find someone with an analytical mindset who likes to understand data structures. You will have ideally worked with PowerBI or SQL or a similar query language; at least 1-2 years' experience with this is sufficient. My client are looking for this person to be a cohesion between departments, helping them to utilise NetSuite more efficiently therefore, need someone who is comfortable communicating with a variety of different stakeholders. They would like this person to be a self-starter and someone who will ask if they need support but also happy to get stuck in and put their own stamp on the role. My client offer hybrid working from a well located office in Greater Manchester. They have mandated 3 days per week in the office but with completely flexible working hours. Anyone applying for this role must be comfortable with going into the office frequently; which is easy to get to by public transport or by car. Job Offer Competitive salary up to £60,000 25 days holiday + bank holidays Standard, matched pension contribution Annual bonus Others to be discussed
We are working with one of our most prestigious client who are an industry leader in the software sector, supporting them with the recruitment of a Global Reporting Analyst to join their thriving team in Northampton. Location: Northampton Length: Permanent, full-time Environment: Hybrid - 2/3 days in the office Responsibilities: Manage the reporting across the high value accounts. Responsible for streamline processes and internal procedures. Produce reporting to the relevant client contacts (internal and external) on KPI's and data analysis as defined within the contract. These could be, but are not limited to, spend by purchase order and budgets, client accruals, analysis of service and product MI, volume metrics, and pre-billing information such as meter readings. Administer and control all reporting and issuing of invoices, in line with the client's requirements within agreed SLA's and targets. Analyse and examine costs to establish the agreement in line with the contract. Key Experience: Extensive PC skills, with a strong working knowledge of Microsoft Excel, Word and PowerPoint & Power BI. Must be able to read/write/speak English fluently. An excellent track record of successful management in large, complex and dynamic businesses, international experience would be beneficial. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
08/05/2024
Full time
We are working with one of our most prestigious client who are an industry leader in the software sector, supporting them with the recruitment of a Global Reporting Analyst to join their thriving team in Northampton. Location: Northampton Length: Permanent, full-time Environment: Hybrid - 2/3 days in the office Responsibilities: Manage the reporting across the high value accounts. Responsible for streamline processes and internal procedures. Produce reporting to the relevant client contacts (internal and external) on KPI's and data analysis as defined within the contract. These could be, but are not limited to, spend by purchase order and budgets, client accruals, analysis of service and product MI, volume metrics, and pre-billing information such as meter readings. Administer and control all reporting and issuing of invoices, in line with the client's requirements within agreed SLA's and targets. Analyse and examine costs to establish the agreement in line with the contract. Key Experience: Extensive PC skills, with a strong working knowledge of Microsoft Excel, Word and PowerPoint & Power BI. Must be able to read/write/speak English fluently. An excellent track record of successful management in large, complex and dynamic businesses, international experience would be beneficial. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Application Support/Front Office Support - Investment Management London (Hybrid) Our client, a leading Asset Management firm, is looking for an Application Support Analyst to be responsible for providing support to business users on critical applications such as thinkFolio. In this role, you'll investigate and resolve operational scheduler issues, ensuring smooth international business operations. This role is ideal for someone already in or looking to transition into a pure Application Support role. Essential Skills: Asset Management or Investment Management experience Familiarity with the investment management process, especially Front Office teams Knowledge of Order Management Systems Some SQL knowledge This is a permanent opportunity, paying up to £60,000 per annum. Successful applicants will be contacted within 24 hours of applying. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Application Support/Front Office Support - Investment Management
08/05/2024
Full time
Application Support/Front Office Support - Investment Management London (Hybrid) Our client, a leading Asset Management firm, is looking for an Application Support Analyst to be responsible for providing support to business users on critical applications such as thinkFolio. In this role, you'll investigate and resolve operational scheduler issues, ensuring smooth international business operations. This role is ideal for someone already in or looking to transition into a pure Application Support role. Essential Skills: Asset Management or Investment Management experience Familiarity with the investment management process, especially Front Office teams Knowledge of Order Management Systems Some SQL knowledge This is a permanent opportunity, paying up to £60,000 per annum. Successful applicants will be contacted within 24 hours of applying. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Application Support/Front Office Support - Investment Management
Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 A Financial Reporting analyst with an understanding of Hedge Accounting is required by a leading International Investment bank based in the city of London. Reporting to the Director of Financial Reporting your role will be to take ownership of the Hedge Accounting section of the business within the newly formed centre of excellence. To be considered we need you to show prior experience within a similar role and ideally have an accounting qualification (or similar) This is a Hybrid role requiring at least 2-3 days in their London office Key requirements to be considered: Fully qualified accountant (ACA/ACCA/CIMA) Hedge Accounting Derivatives (IRS) Financial Control/Reporting In return the client will offer a starting base salary up to £70k plus bonus and benefits, along with a strong career opportunity with a well known and established international Finance firm. Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 Kite Human Capital - Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 - Winner Most Innovative Recruitment Agency' 2023 - Winner Best Banking/Professional Service' 2018 - Winner Best Client Service' 2017 - Winner Agency of The Year' 2017 - Winner Banking & Financial Services Agency' 2016 - Winner Banking & Financial Services Agency'
08/05/2024
Full time
Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 A Financial Reporting analyst with an understanding of Hedge Accounting is required by a leading International Investment bank based in the city of London. Reporting to the Director of Financial Reporting your role will be to take ownership of the Hedge Accounting section of the business within the newly formed centre of excellence. To be considered we need you to show prior experience within a similar role and ideally have an accounting qualification (or similar) This is a Hybrid role requiring at least 2-3 days in their London office Key requirements to be considered: Fully qualified accountant (ACA/ACCA/CIMA) Hedge Accounting Derivatives (IRS) Financial Control/Reporting In return the client will offer a starting base salary up to £70k plus bonus and benefits, along with a strong career opportunity with a well known and established international Finance firm. Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 Kite Human Capital - Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 - Winner Most Innovative Recruitment Agency' 2023 - Winner Best Banking/Professional Service' 2018 - Winner Best Client Service' 2017 - Winner Agency of The Year' 2017 - Winner Banking & Financial Services Agency' 2016 - Winner Banking & Financial Services Agency'
NO SPONSORSHIP Oracle Business Systems Analyst SALARY: $135K PLUS 10%BONUS 5% PAID QUARTERLY LOCATION: CHEMLSFORD, MA SELLING POINTS:70% functional and 30% technical configuration and implementation of oracle fusion SCM modules manufacturing quality purchasing inventory cost managements supply chain planning support We are looking for a seasoned Business System Analyst with extensive experience in Oracle Fusion Supply Chain Management (SCM) applications. The ideal candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Key Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Required Qualifications and Experience: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Qualifications Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
07/05/2024
Full time
NO SPONSORSHIP Oracle Business Systems Analyst SALARY: $135K PLUS 10%BONUS 5% PAID QUARTERLY LOCATION: CHEMLSFORD, MA SELLING POINTS:70% functional and 30% technical configuration and implementation of oracle fusion SCM modules manufacturing quality purchasing inventory cost managements supply chain planning support We are looking for a seasoned Business System Analyst with extensive experience in Oracle Fusion Supply Chain Management (SCM) applications. The ideal candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Key Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Required Qualifications and Experience: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Qualifications Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
07/05/2024
Full time
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Request Technology - Craig Johnson
Chicago, Illinois
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
06/05/2024
Full time
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the companies vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. If you feel that you are a suitable candidate for this role or are keen to hear more. Please email a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
03/05/2024
Full time
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the companies vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. If you feel that you are a suitable candidate for this role or are keen to hear more. Please email a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation life cycle for ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. Review and do proactive analysis and resolve application issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint planning and assign sprint activities to the team. Develop User stories from the requirements. Estimate effort, Work with the product sponsor to prioritise the user stores. Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements. Track and share the status of sprint/user stories with the Project Manager. Identify and manage risks and challenges. Ensure the quality deployment of the product as per the design. Ensure the security, resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom application design and development. Evaluate the tool stability and performance and provide recommendations. Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc ). Preferred to have ServiceNow Implementation Specialist certification. Ability to manage conflicts that may arise with customers and/or TCS internal stakeholders.
03/05/2024
Full time
The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation life cycle for ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. Review and do proactive analysis and resolve application issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint planning and assign sprint activities to the team. Develop User stories from the requirements. Estimate effort, Work with the product sponsor to prioritise the user stores. Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements. Track and share the status of sprint/user stories with the Project Manager. Identify and manage risks and challenges. Ensure the quality deployment of the product as per the design. Ensure the security, resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom application design and development. Evaluate the tool stability and performance and provide recommendations. Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc ). Preferred to have ServiceNow Implementation Specialist certification. Ability to manage conflicts that may arise with customers and/or TCS internal stakeholders.
Contract Opportunity Anaplan Reporting Consultant 3 month Outside IR35 Contract Hybrid - 1 day in the office - Brimingham £500-600 per day My client are currently recruiting an Anaplan Reporting Consultant on a contract basis to assist with the implementation of Anaplan across the business. My client is currently working with a leading Anaplan partner however, require an Anaplan Reporting Consultant to implement and roll out Anaplan reports across the organisation. Additionally, this role will have a focus on upskilling their internal team, therefore experience of training end users is essential. Essential Skills: Advanced Anaplan experienced - minimum Anaplan Model Builder L2 but L3/Solution Architect desirable Significant experience of reporting and building models within Anaplan Extensive experience with training end users Excellent stakeholder management skills Significant experience of requirements gathering and documentation Desirable Skills: Experience with Power BI Experience with SAP BW Experience integrating Anaplan into wider IT environments Your application with Sentinel Sentinel is an award-winning technology recruitment and consulting company with offices in the UK, Czech Republic, and Switzerland. We work with global brands, ambitious start-ups, and leading recruitment outsourcers, ensuring access to exceptional talent through permanent, contingent labour, and statement of work services. We aspire to provide great service to all applicants. If we think you're right for the role, we'll be in touch as soon as possible. To apply for this role or more information, please apply with your up to date CV below or email (see below) Anaplanner/Anaplan Developer/Anaplan Specialist/Anaplan Analyst/Anaplan Model Builder/Systems Accountant/Finance Systems Accountant/Finance Systems Consultant/Finance Systems Accountant/Finance Systems Specialist/Solution Architech/Master Anaplanner/Reporting Analyst/Finance Report Consultant/Reporting Consultant
03/05/2024
Project-based
Contract Opportunity Anaplan Reporting Consultant 3 month Outside IR35 Contract Hybrid - 1 day in the office - Brimingham £500-600 per day My client are currently recruiting an Anaplan Reporting Consultant on a contract basis to assist with the implementation of Anaplan across the business. My client is currently working with a leading Anaplan partner however, require an Anaplan Reporting Consultant to implement and roll out Anaplan reports across the organisation. Additionally, this role will have a focus on upskilling their internal team, therefore experience of training end users is essential. Essential Skills: Advanced Anaplan experienced - minimum Anaplan Model Builder L2 but L3/Solution Architect desirable Significant experience of reporting and building models within Anaplan Extensive experience with training end users Excellent stakeholder management skills Significant experience of requirements gathering and documentation Desirable Skills: Experience with Power BI Experience with SAP BW Experience integrating Anaplan into wider IT environments Your application with Sentinel Sentinel is an award-winning technology recruitment and consulting company with offices in the UK, Czech Republic, and Switzerland. We work with global brands, ambitious start-ups, and leading recruitment outsourcers, ensuring access to exceptional talent through permanent, contingent labour, and statement of work services. We aspire to provide great service to all applicants. If we think you're right for the role, we'll be in touch as soon as possible. To apply for this role or more information, please apply with your up to date CV below or email (see below) Anaplanner/Anaplan Developer/Anaplan Specialist/Anaplan Analyst/Anaplan Model Builder/Systems Accountant/Finance Systems Accountant/Finance Systems Consultant/Finance Systems Accountant/Finance Systems Specialist/Solution Architech/Master Anaplanner/Reporting Analyst/Finance Report Consultant/Reporting Consultant
We are seeking an Senior Configuration Analyst with extensive previous experience of configuring and supporting SWIFT products. You will be expected to provide out of hours support, including Bank holidays Key accountabilities: Provide technical leadership for the development and support of SWIFT services Use your technical and business experience to support the organisation's production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Deliver high quality software components and documentation which conform to guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Proactively seek out system improvements that result in a reduction in support calls Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have demonstrable specialist experience of the following SWIFT products: Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Key requirements: An ability to engage confidently and effectively with senior stakeholders, both business and technical Strong analytical skills including the ability to translate requirements into a low level technical design Strong technical aptitude with the ability to pick up new technologies quickly Strong problem solving skills The ability to create concise, informative technical documentation The ability to work well under pressure The ability to identify and escalate risks in the interests of protecting Live service/systems Good interpersonal communication skills with an ability to interpret and present information to a variety of recipients. Desirable technical experience: SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
02/05/2024
Project-based
We are seeking an Senior Configuration Analyst with extensive previous experience of configuring and supporting SWIFT products. You will be expected to provide out of hours support, including Bank holidays Key accountabilities: Provide technical leadership for the development and support of SWIFT services Use your technical and business experience to support the organisation's production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Deliver high quality software components and documentation which conform to guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Proactively seek out system improvements that result in a reduction in support calls Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have demonstrable specialist experience of the following SWIFT products: Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Key requirements: An ability to engage confidently and effectively with senior stakeholders, both business and technical Strong analytical skills including the ability to translate requirements into a low level technical design Strong technical aptitude with the ability to pick up new technologies quickly Strong problem solving skills The ability to create concise, informative technical documentation The ability to work well under pressure The ability to identify and escalate risks in the interests of protecting Live service/systems Good interpersonal communication skills with an ability to interpret and present information to a variety of recipients. Desirable technical experience: SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
ServiceNow CMDB Analyst - Permanent - Amsterdam Netherlands - up to €75k + Benefits We're looking for an experienced ServiceNow CMDB Analyst for a permanent role in the vibrant city of Amsterdam in the Netherlands. You should be able to perform data analyses on CMDB data, understand the importance of CMDB data and know how to present the results from your analyses and be able to find root causes when data quality is not up to par and think about possible solutions to rectify the data quality issue. It's the job of the SACM team to define which items should be tracked and how to do so. The goal of the CMDB is to give our client the information needed to make better business decisions and run efficient ITSM processes. By centralizing all configuration information, leaders can better understand critical CIs and their relationships. CMDBs are important in impact analysis, root cause analysis, legal compliance, incident management, and change management. Ideally holding a degree in computer science, with focus on processes and data. Data analysis, Data processing, Creating reports and Consulting with an essential knowledge of ServiceNow and knowledge on ITSM/ITIL processes, ServiceNow CMDB and with Excel, pre: SQL, BI-tools, MS Access experience. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
02/05/2024
Full time
ServiceNow CMDB Analyst - Permanent - Amsterdam Netherlands - up to €75k + Benefits We're looking for an experienced ServiceNow CMDB Analyst for a permanent role in the vibrant city of Amsterdam in the Netherlands. You should be able to perform data analyses on CMDB data, understand the importance of CMDB data and know how to present the results from your analyses and be able to find root causes when data quality is not up to par and think about possible solutions to rectify the data quality issue. It's the job of the SACM team to define which items should be tracked and how to do so. The goal of the CMDB is to give our client the information needed to make better business decisions and run efficient ITSM processes. By centralizing all configuration information, leaders can better understand critical CIs and their relationships. CMDBs are important in impact analysis, root cause analysis, legal compliance, incident management, and change management. Ideally holding a degree in computer science, with focus on processes and data. Data analysis, Data processing, Creating reports and Consulting with an essential knowledge of ServiceNow and knowledge on ITSM/ITIL processes, ServiceNow CMDB and with Excel, pre: SQL, BI-tools, MS Access experience. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.