Request Technology - Craig Johnson
Chicago, Illinois
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
17/05/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
17/05/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/05/2024
Full time
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
17/05/2024
Full time
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
Application Support Analyst - Must have solid ERP exp Excellent opportunity has arisen for an Application Support Analyst (With solid ERP exp) to join our clients, a prestigious retail brand, on a permanent basis in Bristol. The successful Application Support Analyst will primarily be responsible for supporting new setup processes for our client ie configuration, testing, hardware etc and supporting both on and off site end users, POS application setup/integration and UAT testing. Dealing with 2nd line (some 3rd) Service tickets and the opportunity to deliver IT elements of broader projects. To be considered for this position it is essential that you have solid experience of Microsoft Dynamics 365 Business Central , or a similar ERP. This position is a hybrid working model with 3 days on site in Bristol and the remainder working remotely. Location: Bristol, 3 days on site with remainder working remotely Duration: Permanent Salary: Up to £35K
17/05/2024
Full time
Application Support Analyst - Must have solid ERP exp Excellent opportunity has arisen for an Application Support Analyst (With solid ERP exp) to join our clients, a prestigious retail brand, on a permanent basis in Bristol. The successful Application Support Analyst will primarily be responsible for supporting new setup processes for our client ie configuration, testing, hardware etc and supporting both on and off site end users, POS application setup/integration and UAT testing. Dealing with 2nd line (some 3rd) Service tickets and the opportunity to deliver IT elements of broader projects. To be considered for this position it is essential that you have solid experience of Microsoft Dynamics 365 Business Central , or a similar ERP. This position is a hybrid working model with 3 days on site in Bristol and the remainder working remotely. Location: Bristol, 3 days on site with remainder working remotely Duration: Permanent Salary: Up to £35K
Job Title: Technology Architect Location: UK/London, Remote Salary : 80-90K Contract Type: Full Time About The Company You will be joining a team of creators and champions of the best British TV, and hosts to the world's largest collection. Who are on a mission to bring the most engaging and relevant British TV experience to fans all around the world. Job Purpose This creative company is on the lookout for a dynamic Technology Architect to join their passionate team, focusing on creating and refining scalable video streaming products with a global scope. This pivotal role is Embedded within a diverse and skilled team, where creativity, collaboration, and a commitment to quality are highly valued. As a Technology Architect, you'll play a crucial role in both contributing to and shaping the team's strategy and technological direction. Your responsibilities will include working closely with the Lead Solution Architect in a hands-on capacity, directly influencing and shaping their pioneering global video streaming services. You'll engage in various projects, from enhancing current streaming platforms to designing innovative solutions for global content delivery, ensuring that the organisation continue to offer top tier streaming experiences. A Technical Architect would: Have a solid understanding of cloud services like AWS or MSFT Azure and how they can be leveraged in different scenarios. Translate technical requirements into detailed architecture for robust and scalable systems. Work closely with development teams to understand their needs and assist in implementing CI/CD pipelines. Have experience with software development processes and be able to guide and support teams in adhering to best practices. Act as a bridge between the technical team and the Lead Solution Architect, ensuring that the technical details align with the overall solution architecture. Responsibilities Technical Leadership Collaborate closely with the Lead Architect and act as a key member in technology sessions, providing technical expertise and oversight on new and existing solutions. Oversee 3rd party application architectures and integration's while ensuring best practices and compliance with corporate policies and standards. Demonstrate the ability to work autonomously, taking direction and executing with precision. Provide technical oversight to product development, support, and quality assurance teams. Analyse existing systems and identify areas for improvement or optimization. Evaluate new technologies and trends to propose enhancements or updates to the current systems. Knowledge and experience with specific technologies and tools, such as Kubernetes, Docker, .Net, Python, or Node.js, are highly desirable. Business & Analysis Monitor service operations performance, ensuring core KPIs are met. Oversee SLA reporting and conduct ad hoc analysis, providing transparency into the global technology stack's performance. Act as an internal technology consultant, leading and managing strategic projects with a proactive approach. Collaborate across all stakeholder teams to understand business needs and goals. Document and prioritise requirements alongside the product team, with consideration for both functional and non-functional aspects. Develop detailed use cases and user stories that outline specific interactions and workflows. Skills and Personal Attributes Strong analytical skills to assess and resolve issues quickly and effectively. Demonstrable experience in Software Engineering and Architecture. Ability to translate business and operational requirements into solution designs. Strong communication skills and the ability to work autonomously given direction. Proactivity and a strong desire to take initiative. Familiarity with Agile working practices. Willingness to learn and adapt to new technologies and changes. Effectively managing one's own time and prioritising tasks to meet deadlines. Understanding and respect for diverse cultures and practices. Qualifications and Experience AWS Certified Solutions Architect-Associate or Professional is highly desirable. Mid-level experience in software design patterns and cloud-based solutions. Must have experience with AWS; knowledge of Azure is a plus. Experience in developing direct-to-consumer technologies and cloud-scale microservices development. Experience with OTT (Over-The-Top) is a strong plus. Knowledge of scalable digital consumer product architectures, preferably in SVOD and/or media supply chain areas Familiarity with connected TV platforms (Roku, tvOS, Samsung, LG, etc.) and mobile applications (iOS, Android), with an emphasis on understanding their architectures and integrations rather than hands-on development. If you are looking for a new opportunity and interested in thus role then please apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
17/05/2024
Full time
Job Title: Technology Architect Location: UK/London, Remote Salary : 80-90K Contract Type: Full Time About The Company You will be joining a team of creators and champions of the best British TV, and hosts to the world's largest collection. Who are on a mission to bring the most engaging and relevant British TV experience to fans all around the world. Job Purpose This creative company is on the lookout for a dynamic Technology Architect to join their passionate team, focusing on creating and refining scalable video streaming products with a global scope. This pivotal role is Embedded within a diverse and skilled team, where creativity, collaboration, and a commitment to quality are highly valued. As a Technology Architect, you'll play a crucial role in both contributing to and shaping the team's strategy and technological direction. Your responsibilities will include working closely with the Lead Solution Architect in a hands-on capacity, directly influencing and shaping their pioneering global video streaming services. You'll engage in various projects, from enhancing current streaming platforms to designing innovative solutions for global content delivery, ensuring that the organisation continue to offer top tier streaming experiences. A Technical Architect would: Have a solid understanding of cloud services like AWS or MSFT Azure and how they can be leveraged in different scenarios. Translate technical requirements into detailed architecture for robust and scalable systems. Work closely with development teams to understand their needs and assist in implementing CI/CD pipelines. Have experience with software development processes and be able to guide and support teams in adhering to best practices. Act as a bridge between the technical team and the Lead Solution Architect, ensuring that the technical details align with the overall solution architecture. Responsibilities Technical Leadership Collaborate closely with the Lead Architect and act as a key member in technology sessions, providing technical expertise and oversight on new and existing solutions. Oversee 3rd party application architectures and integration's while ensuring best practices and compliance with corporate policies and standards. Demonstrate the ability to work autonomously, taking direction and executing with precision. Provide technical oversight to product development, support, and quality assurance teams. Analyse existing systems and identify areas for improvement or optimization. Evaluate new technologies and trends to propose enhancements or updates to the current systems. Knowledge and experience with specific technologies and tools, such as Kubernetes, Docker, .Net, Python, or Node.js, are highly desirable. Business & Analysis Monitor service operations performance, ensuring core KPIs are met. Oversee SLA reporting and conduct ad hoc analysis, providing transparency into the global technology stack's performance. Act as an internal technology consultant, leading and managing strategic projects with a proactive approach. Collaborate across all stakeholder teams to understand business needs and goals. Document and prioritise requirements alongside the product team, with consideration for both functional and non-functional aspects. Develop detailed use cases and user stories that outline specific interactions and workflows. Skills and Personal Attributes Strong analytical skills to assess and resolve issues quickly and effectively. Demonstrable experience in Software Engineering and Architecture. Ability to translate business and operational requirements into solution designs. Strong communication skills and the ability to work autonomously given direction. Proactivity and a strong desire to take initiative. Familiarity with Agile working practices. Willingness to learn and adapt to new technologies and changes. Effectively managing one's own time and prioritising tasks to meet deadlines. Understanding and respect for diverse cultures and practices. Qualifications and Experience AWS Certified Solutions Architect-Associate or Professional is highly desirable. Mid-level experience in software design patterns and cloud-based solutions. Must have experience with AWS; knowledge of Azure is a plus. Experience in developing direct-to-consumer technologies and cloud-scale microservices development. Experience with OTT (Over-The-Top) is a strong plus. Knowledge of scalable digital consumer product architectures, preferably in SVOD and/or media supply chain areas Familiarity with connected TV platforms (Roku, tvOS, Samsung, LG, etc.) and mobile applications (iOS, Android), with an emphasis on understanding their architectures and integrations rather than hands-on development. If you are looking for a new opportunity and interested in thus role then please apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job Title - Marketing Coordinator Salary - £30 - £40K PA Location - Remote The Client - Curo are Partnering with an IT Company whose aim is to unite global businesses with powerful, scalable IT, to synchronise users, groups and contacts between directories, quickly, simply and affordably. Their toolkit enables seamless large-scale identity synchronisation, and helps organisations with hundreds of thousands of users, groups and contacts migrate their data with less downtime and disruption - saving them valuable time and money in the process. The company is forward thinking, and employees benefit from remote and flexible working. The Candidate - This role would suit a motivated Marketing professional, with excellent copy writing experience. This is a fantastic opportunity for a creative individual, to carve out a position, within a forward thinking tech organisation. In addition to creative copy writing the successful candidate will have the ability to ensure the team, keep to their promises with any information requests, to ensure that marketing communications are delivered consistently, and on time. The company has never had a dedicated Marketing person before, so there is a lot of scope for creative input. Previous Tech Sector experience would be beneficial. This role would suit someone who has been in a broad Marketing role, for a smaller organisation. You will work closely with the Sales Team, who have up until now been supporting with Marketing activities. The Role - A key focus of this role will be to define and set up a consistent Marketing Calendar, to ensure that the business develops their Marketing Communications throughout the Year. This will include writing engaging Copy, Blogs, and Articles for the companies various websites, to keep the content fresh and engaging. You will be tasked with ensuring new products and wins are celebrated on the appropriate social media platforms, to increase traffic and engagement. You will be the key contact for the 3rd Party Marketing Agency, and work with them on PPC, and also coordinate Events & Webinars. Duties - Ensure the online presence remains fresh and engaging across all platforms. This involves regularly updating content to reflect new product features, successes, and developments. Collaborate with the 3rd party marketing agency to craft compelling social media content that aligns with our brand messaging and objectives. Assist in the creation of impactful marketing collateral tailored to the companies brands, ensuring materials effectively communicate the value proposition to our target audience. Contribute to the refinement of technical and sales documentation to ensure accuracy and clarity, supporting our sales efforts and enhancing customer understanding. Collaborate closely with our marketing agency to optimize PPC campaigns, maximizing our reach and effectiveness in targeted markets. Engage with directors, product owners, and sales teams through interviews to gather valuable insights and information for content creation and strategy development. Facilitate the coordination of our participation in industry events, including securing speaking engagements and sponsorships, to enhance our visibility and reputation within our sector. Assist in the planning and execution of webinars and other promotional events aimed at raising awareness and driving engagement with our products and services. We are keen to move swiftly on this role, and look forward to receiving your application. To apply for this Marketing Coordinator permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
17/05/2024
Full time
Job Title - Marketing Coordinator Salary - £30 - £40K PA Location - Remote The Client - Curo are Partnering with an IT Company whose aim is to unite global businesses with powerful, scalable IT, to synchronise users, groups and contacts between directories, quickly, simply and affordably. Their toolkit enables seamless large-scale identity synchronisation, and helps organisations with hundreds of thousands of users, groups and contacts migrate their data with less downtime and disruption - saving them valuable time and money in the process. The company is forward thinking, and employees benefit from remote and flexible working. The Candidate - This role would suit a motivated Marketing professional, with excellent copy writing experience. This is a fantastic opportunity for a creative individual, to carve out a position, within a forward thinking tech organisation. In addition to creative copy writing the successful candidate will have the ability to ensure the team, keep to their promises with any information requests, to ensure that marketing communications are delivered consistently, and on time. The company has never had a dedicated Marketing person before, so there is a lot of scope for creative input. Previous Tech Sector experience would be beneficial. This role would suit someone who has been in a broad Marketing role, for a smaller organisation. You will work closely with the Sales Team, who have up until now been supporting with Marketing activities. The Role - A key focus of this role will be to define and set up a consistent Marketing Calendar, to ensure that the business develops their Marketing Communications throughout the Year. This will include writing engaging Copy, Blogs, and Articles for the companies various websites, to keep the content fresh and engaging. You will be tasked with ensuring new products and wins are celebrated on the appropriate social media platforms, to increase traffic and engagement. You will be the key contact for the 3rd Party Marketing Agency, and work with them on PPC, and also coordinate Events & Webinars. Duties - Ensure the online presence remains fresh and engaging across all platforms. This involves regularly updating content to reflect new product features, successes, and developments. Collaborate with the 3rd party marketing agency to craft compelling social media content that aligns with our brand messaging and objectives. Assist in the creation of impactful marketing collateral tailored to the companies brands, ensuring materials effectively communicate the value proposition to our target audience. Contribute to the refinement of technical and sales documentation to ensure accuracy and clarity, supporting our sales efforts and enhancing customer understanding. Collaborate closely with our marketing agency to optimize PPC campaigns, maximizing our reach and effectiveness in targeted markets. Engage with directors, product owners, and sales teams through interviews to gather valuable insights and information for content creation and strategy development. Facilitate the coordination of our participation in industry events, including securing speaking engagements and sponsorships, to enhance our visibility and reputation within our sector. Assist in the planning and execution of webinars and other promotional events aimed at raising awareness and driving engagement with our products and services. We are keen to move swiftly on this role, and look forward to receiving your application. To apply for this Marketing Coordinator permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Job Title: Major Incident Manager/ITSM Process lead Location: London, UK Work Mode: Remote (When required need to travel to Mphasis London office) Years of Experience Needed: - Candidate should have 7+ years of in Incident management along with Change and other reporting module. Technical Skill: - Strong communication, interpersonal and presentation skills for working with teams at all levels including client stakeholders. Prior experience of Major Incident and other ITSM processes Strong knowledge on Service Now - mainly in Problem, Change, Major Incident and Reporting modules. Excellent leadership skills and ability to collaborate with team members. Experience of working with teams in India. Ability to analyse a high volume of technical data and work in a fast-paced environment. Strong problem solving, analytical, and time management skills. Ability to work to deadlines including attention to detail and multitasking skills Non-Technical Skill: Providing high quality, professional major incident management as part of a 24x7, 365 Major Incident Management team. Quickly understanding customer issues from a business impact perspective, draw logical conclusions, make sensible suggestions that meet both the Mphasis strategic direction and customers' needs and engage other vendors/suppliers to support. Responsible for assessing situations, making appropriate interventions, managing resolution activities, and communicating this to both technical and non-technical stakeholders both within Mphasis, Client and 3rd Parties. Ensure major incidents are managed effectively, managing the expectations for stakeholders, and acting as a point of contact for business areas using language understood by those stakeholders. Manage and report on core ITSM processes such as Incident, Problem, Change, Service Level management. Subject Matter Expert (SME) in the specific process area, representing the process to all stakeholders, reporting on performance, and developing recommendations for continual service improvement. Supporting and nurturing process improvements and knowledge base improvements Contributing to the objectives of the wider Service Management and Operations team. Certification: - ITIL Foundation Certification
17/05/2024
Full time
Job Title: Major Incident Manager/ITSM Process lead Location: London, UK Work Mode: Remote (When required need to travel to Mphasis London office) Years of Experience Needed: - Candidate should have 7+ years of in Incident management along with Change and other reporting module. Technical Skill: - Strong communication, interpersonal and presentation skills for working with teams at all levels including client stakeholders. Prior experience of Major Incident and other ITSM processes Strong knowledge on Service Now - mainly in Problem, Change, Major Incident and Reporting modules. Excellent leadership skills and ability to collaborate with team members. Experience of working with teams in India. Ability to analyse a high volume of technical data and work in a fast-paced environment. Strong problem solving, analytical, and time management skills. Ability to work to deadlines including attention to detail and multitasking skills Non-Technical Skill: Providing high quality, professional major incident management as part of a 24x7, 365 Major Incident Management team. Quickly understanding customer issues from a business impact perspective, draw logical conclusions, make sensible suggestions that meet both the Mphasis strategic direction and customers' needs and engage other vendors/suppliers to support. Responsible for assessing situations, making appropriate interventions, managing resolution activities, and communicating this to both technical and non-technical stakeholders both within Mphasis, Client and 3rd Parties. Ensure major incidents are managed effectively, managing the expectations for stakeholders, and acting as a point of contact for business areas using language understood by those stakeholders. Manage and report on core ITSM processes such as Incident, Problem, Change, Service Level management. Subject Matter Expert (SME) in the specific process area, representing the process to all stakeholders, reporting on performance, and developing recommendations for continual service improvement. Supporting and nurturing process improvements and knowledge base improvements Contributing to the objectives of the wider Service Management and Operations team. Certification: - ITIL Foundation Certification
Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus I have an exciting opportunity to join a well-established organisation as a Senior SysOps Engineer! you will be working on business-critical, high-load transactional systems, bringing your expertise in managing an environment built largely on Microsoft and VMware technologies. Responsibilities: Managing and supporting infrastructure in both on-prem and cloud environments Making sure components are optimised for availability & performance. Deep diving into security features to ensure the security of our systems and data. Automating manual or repetitive tasks as much as possible, for example with SCORCH; Handling both BAU activities and project work Ensuring system stability during extreme peaks. Experience/skills required: years in a similar role, or longer doing 2nd/3rd line support. You have a strong understanding of scalable web systems. You have a deep understanding of Windows Server and Domain Infrastructure including AD DS, DNS, NPS, DFS, GPO, and PKI. You're well-versed in managing VMware server virtualisation or another production-ready Hypervisor utilising enterprise-grade features (SAN, HA, vMotion, Fault-Tolerance, clustering etc). You're familiar with managing applications running .NET 4.8 or dot.NET Core under IIS You're on top of networking and connectivity, including BGP, and LACP. You're an advocate for security topics, including threat analysis, security scanning - setup and analysis of results. Experienced in Scripting and automation in PowerShell or similar. Experienced with monitoring systems such as SCOM, Splunk and the TIG stack. Desirable: Hands-on experience with traffic management or load-balancing systems. Experience in managing workloads in the public cloud (Azure or AWS). Good understanding of Linux operating systems. Crash dump analysis. Experience with PostgreSQL/MSSQL. Familiarity with Redis and Elastic Search. Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus
16/05/2024
Full time
Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus I have an exciting opportunity to join a well-established organisation as a Senior SysOps Engineer! you will be working on business-critical, high-load transactional systems, bringing your expertise in managing an environment built largely on Microsoft and VMware technologies. Responsibilities: Managing and supporting infrastructure in both on-prem and cloud environments Making sure components are optimised for availability & performance. Deep diving into security features to ensure the security of our systems and data. Automating manual or repetitive tasks as much as possible, for example with SCORCH; Handling both BAU activities and project work Ensuring system stability during extreme peaks. Experience/skills required: years in a similar role, or longer doing 2nd/3rd line support. You have a strong understanding of scalable web systems. You have a deep understanding of Windows Server and Domain Infrastructure including AD DS, DNS, NPS, DFS, GPO, and PKI. You're well-versed in managing VMware server virtualisation or another production-ready Hypervisor utilising enterprise-grade features (SAN, HA, vMotion, Fault-Tolerance, clustering etc). You're familiar with managing applications running .NET 4.8 or dot.NET Core under IIS You're on top of networking and connectivity, including BGP, and LACP. You're an advocate for security topics, including threat analysis, security scanning - setup and analysis of results. Experienced in Scripting and automation in PowerShell or similar. Experienced with monitoring systems such as SCOM, Splunk and the TIG stack. Desirable: Hands-on experience with traffic management or load-balancing systems. Experience in managing workloads in the public cloud (Azure or AWS). Good understanding of Linux operating systems. Crash dump analysis. Experience with PostgreSQL/MSSQL. Familiarity with Redis and Elastic Search. Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
Senior GRC Specialist Salary: $120k-$135k + 10% bonus Location: Chicago, IL or Austin, TX Hybrid: 3 days in-office, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC Technical writing experience 4+ years of Information Security experience Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of Privileged Access Management technologies Responsibilities Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards, and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cybersecurity and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and life cycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes roadmap development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards.
15/05/2024
Full time
Senior GRC Specialist Salary: $120k-$135k + 10% bonus Location: Chicago, IL or Austin, TX Hybrid: 3 days in-office, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC Technical writing experience 4+ years of Information Security experience Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of Privileged Access Management technologies Responsibilities Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards, and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cybersecurity and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and life cycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes roadmap development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards.
Senior GRC Specialist Salary: $120k-$135k + 10% bonus Location: Chicago, IL or Austin, TX Hybrid: 3 days in-office, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC Technical writing experience 4+ years of Information Security experience Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of Privileged Access Management technologies Responsibilities Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards, and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cybersecurity and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and life cycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes roadmap development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards.
15/05/2024
Full time
Senior GRC Specialist Salary: $120k-$135k + 10% bonus Location: Chicago, IL or Austin, TX Hybrid: 3 days in-office, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC Technical writing experience 4+ years of Information Security experience Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of Privileged Access Management technologies Responsibilities Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards, and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cybersecurity and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and life cycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes roadmap development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards.
Lead C# Developer - Manchester (hybrid remote) An excellent opportunity to be the right hand to the Engineering Manager and work on a relatively new, stand-alone AWS based remote game server and the creation of new development tool kits ie No Legacy code involvement! Based in Manchester City Centre (hybrid, 2 days a week in office + flexible start times) , this role is paying between £65k and £75k a year + 10% bonus. THE ROLE: Focusing predominantly on the Back End, you will be leading a development team in supporting the newly created live systems and the creation of new development tool kits to exposure API's to 3rd parties. RESPONSIBILITIES: Translating and breaking down objectives from the Technical Architect into actionable tasks/tickets for the development team Act as the link between the development teams and senior management, communicating technical challenges. Participate in the estimation of development projects and assist the Engineering Manager in the planning and scheduling of projects. Mentoring and guiding the development team Providing technical direction and guidance to the development team including conducting code reviews, mentoring and ensuring coding standards are being adhered to. Leading technical discussions and continuous improvement Contribute to the development of technical documentation. REQUIREMENTS: In-depth knowledge and experience with C# .NET (Framework and Core), SQL, MySQL, and the building of Web Services Experience with Docker, AWS services eg RDS, ElastiCache Experience with messaging tools such as RabbitMQ. Experience with Jenkins pipelines or similar CI/CD tools Excellent understanding of OO concepts and design patterns Expert knowledge of software design and architecture Experience working in an Agile environment. BENEFICIAL: Any exposure to MS Blazor framework Experience in performance optimisation. Experience working with and supporting remote developers (working on the same product) ON OFFER: Hybrid remote working (2 days a week in Manchester office) Flexible start times (7am-10am) Annual bonus of up to 10% Pension Death in service Enhanced Maternity & Paternity pay *Please note that visa sponsorship cannot be offered and only candidates with the relevant right to work, and who are based in the UK will be considered. Interested? Contact Philip Boltt at Lorien Global IND_PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
14/05/2024
Full time
Lead C# Developer - Manchester (hybrid remote) An excellent opportunity to be the right hand to the Engineering Manager and work on a relatively new, stand-alone AWS based remote game server and the creation of new development tool kits ie No Legacy code involvement! Based in Manchester City Centre (hybrid, 2 days a week in office + flexible start times) , this role is paying between £65k and £75k a year + 10% bonus. THE ROLE: Focusing predominantly on the Back End, you will be leading a development team in supporting the newly created live systems and the creation of new development tool kits to exposure API's to 3rd parties. RESPONSIBILITIES: Translating and breaking down objectives from the Technical Architect into actionable tasks/tickets for the development team Act as the link between the development teams and senior management, communicating technical challenges. Participate in the estimation of development projects and assist the Engineering Manager in the planning and scheduling of projects. Mentoring and guiding the development team Providing technical direction and guidance to the development team including conducting code reviews, mentoring and ensuring coding standards are being adhered to. Leading technical discussions and continuous improvement Contribute to the development of technical documentation. REQUIREMENTS: In-depth knowledge and experience with C# .NET (Framework and Core), SQL, MySQL, and the building of Web Services Experience with Docker, AWS services eg RDS, ElastiCache Experience with messaging tools such as RabbitMQ. Experience with Jenkins pipelines or similar CI/CD tools Excellent understanding of OO concepts and design patterns Expert knowledge of software design and architecture Experience working in an Agile environment. BENEFICIAL: Any exposure to MS Blazor framework Experience in performance optimisation. Experience working with and supporting remote developers (working on the same product) ON OFFER: Hybrid remote working (2 days a week in Manchester office) Flexible start times (7am-10am) Annual bonus of up to 10% Pension Death in service Enhanced Maternity & Paternity pay *Please note that visa sponsorship cannot be offered and only candidates with the relevant right to work, and who are based in the UK will be considered. Interested? Contact Philip Boltt at Lorien Global IND_PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.