Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Infrastructure Engineer - Yorkshire (Hybrid Role) - £40-45K An exciting opportunity to join a busy Infrastructure Team working a range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure. The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues. Support teams react quickly and positively to incoming incidents, determining whether issues can be resolved internally, or need escalation - which you will then own, as the recipient of more technical queries. What the role involves Owning escalations as the subject matter expert for BAU tickets escalated from 1st/2nd line teams. Resolving complex tickets across all hardware & software platforms at a 3rd line level. Manage & maintain the various tool sets and solutions around security/mail hygiene/backups. Manage 3rd party vendors to drive fault resolution and change on software/hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions. Documenting fixes - you will enjoy building a Knowledge Base to share between colleagues. Provide Infrastructure Support to the project team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to Remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: Technical background, with experience of ensuring the lights are on. Public cloud - Microsoft Azure & associated bastions, Kubernetes, Application Gateways, Express Routes, and Traffic Managers. Strong O365, Teams, Exchange online, PowerShell experience. Strong VMware and Hyper-V knowledge from basic build to advanced high availability clustering. Detailed & proven understanding of physical server hardware components and configuration with strong fault diagnostic capabilities, these need to include RAID config and planning workload placement on storage arrays. Understanding of WAN, SDWAN, MPLS, FTTp/c, Routers, Switches and Firewalls. Detailed understanding of TCP/IP, IP routing protocols (BGP and OSPF). Detailed & working knowledge of Microsoft Server operating systems, Active Directory and components, including INTUNE, group policy and WSUS. Confident in communicating with management and colleagues alike, whilst being diplomatic and professionally focused. Infrastructure Engineer - Yorkshire - £40-45K
16/05/2024
Full time
Infrastructure Engineer - Yorkshire (Hybrid Role) - £40-45K An exciting opportunity to join a busy Infrastructure Team working a range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure. The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues. Support teams react quickly and positively to incoming incidents, determining whether issues can be resolved internally, or need escalation - which you will then own, as the recipient of more technical queries. What the role involves Owning escalations as the subject matter expert for BAU tickets escalated from 1st/2nd line teams. Resolving complex tickets across all hardware & software platforms at a 3rd line level. Manage & maintain the various tool sets and solutions around security/mail hygiene/backups. Manage 3rd party vendors to drive fault resolution and change on software/hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions. Documenting fixes - you will enjoy building a Knowledge Base to share between colleagues. Provide Infrastructure Support to the project team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to Remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: Technical background, with experience of ensuring the lights are on. Public cloud - Microsoft Azure & associated bastions, Kubernetes, Application Gateways, Express Routes, and Traffic Managers. Strong O365, Teams, Exchange online, PowerShell experience. Strong VMware and Hyper-V knowledge from basic build to advanced high availability clustering. Detailed & proven understanding of physical server hardware components and configuration with strong fault diagnostic capabilities, these need to include RAID config and planning workload placement on storage arrays. Understanding of WAN, SDWAN, MPLS, FTTp/c, Routers, Switches and Firewalls. Detailed understanding of TCP/IP, IP routing protocols (BGP and OSPF). Detailed & working knowledge of Microsoft Server operating systems, Active Directory and components, including INTUNE, group policy and WSUS. Confident in communicating with management and colleagues alike, whilst being diplomatic and professionally focused. Infrastructure Engineer - Yorkshire - £40-45K
Project Description and responsibilities: Full document management during various construction phases; permitting, engineering, commissioning, maintenance and commercial operation of the plant. Document Controller to provide general records management and document control services to ensure Umicore's information assets are managed in accordance with well-defined policies, procedures, processes and practices in order that records may be retrievable in the future to support departments requirements Primary Tasks and responsibilities: . Produce and modify procedures to facilitate the transfer of various documents into and out of the companies document management system. . Conduct quality verification on formal documents to ensure conformity with Information Management standard. . Modify and update documents and drawings when necessary and as per technical specifications and contract deliverables. . Maintain, gather and electronically log and distribute various engineering documents. . Create and maintain established files of drawings and correspondence. . Quality checks on documents being received and distribution for engineering modifications. . Review the quality of documents and drawings including metadata, template, eligibility, etc. . Build and maintain document templates, contact lists, distribution lists, presentation templates and tracking logs. . Work closely with contractors to track and update colleagues of information requiring approval and track status updates Technical Profile requirements: . Diploma or degree in business administration, records/information management or a related discipline. . Experience with data entry, compiling of files and distribution of project documentation is an asset. . 4-5 years' experience in a document control role, preferably in a construction or engineering setting. . Experience working in various document management systems. . Strong proficiency in various Microsoft Office applications. . Strong organizational skills and the ability to work well in a rapidly changing environment. . Fluent both in English and Spanish Non-Technical Profile Requirements : . Strong and effective communicator . Ability and willingness to work independently and in a team setting . Adaptabilit . Decisiveness . Organization skills . Critical thinking Location: . North of Spain, exact location remains confidential till at least early July . Until EOY 2024 remote work, afterwards consultants are expected to work onsite Business Travel: . Travel will be required and outside Spain reimbursed via expenses Contract: . Long term contract . Confirmation of the mission will take place before 1/7 . Official confirmation and contract creation scheduled for early July Start: . Objective +- 1st of August . Consultants can perform notice if 4-6 weeks, longer is to discuss with the manager . Consultants cannot take long holidays in July/August after start due to the high workload Languages: . Fluent In Spanish & English Rate: . Market-level Rates for Spain . All-in Rate for Remote and local presence at SPAIN . No expenses accepted Reason for Hire Specific Skills Required for Project Safety Equipment Not applicable (keep in mind that for Olen and Hoboken sites a neon vest is mandatory) Additional Safety Equipment to be provided by Supplier n.a. Travel Required? Yes Travel percentage 10%
16/05/2024
Project-based
Project Description and responsibilities: Full document management during various construction phases; permitting, engineering, commissioning, maintenance and commercial operation of the plant. Document Controller to provide general records management and document control services to ensure Umicore's information assets are managed in accordance with well-defined policies, procedures, processes and practices in order that records may be retrievable in the future to support departments requirements Primary Tasks and responsibilities: . Produce and modify procedures to facilitate the transfer of various documents into and out of the companies document management system. . Conduct quality verification on formal documents to ensure conformity with Information Management standard. . Modify and update documents and drawings when necessary and as per technical specifications and contract deliverables. . Maintain, gather and electronically log and distribute various engineering documents. . Create and maintain established files of drawings and correspondence. . Quality checks on documents being received and distribution for engineering modifications. . Review the quality of documents and drawings including metadata, template, eligibility, etc. . Build and maintain document templates, contact lists, distribution lists, presentation templates and tracking logs. . Work closely with contractors to track and update colleagues of information requiring approval and track status updates Technical Profile requirements: . Diploma or degree in business administration, records/information management or a related discipline. . Experience with data entry, compiling of files and distribution of project documentation is an asset. . 4-5 years' experience in a document control role, preferably in a construction or engineering setting. . Experience working in various document management systems. . Strong proficiency in various Microsoft Office applications. . Strong organizational skills and the ability to work well in a rapidly changing environment. . Fluent both in English and Spanish Non-Technical Profile Requirements : . Strong and effective communicator . Ability and willingness to work independently and in a team setting . Adaptabilit . Decisiveness . Organization skills . Critical thinking Location: . North of Spain, exact location remains confidential till at least early July . Until EOY 2024 remote work, afterwards consultants are expected to work onsite Business Travel: . Travel will be required and outside Spain reimbursed via expenses Contract: . Long term contract . Confirmation of the mission will take place before 1/7 . Official confirmation and contract creation scheduled for early July Start: . Objective +- 1st of August . Consultants can perform notice if 4-6 weeks, longer is to discuss with the manager . Consultants cannot take long holidays in July/August after start due to the high workload Languages: . Fluent In Spanish & English Rate: . Market-level Rates for Spain . All-in Rate for Remote and local presence at SPAIN . No expenses accepted Reason for Hire Specific Skills Required for Project Safety Equipment Not applicable (keep in mind that for Olen and Hoboken sites a neon vest is mandatory) Additional Safety Equipment to be provided by Supplier n.a. Travel Required? Yes Travel percentage 10%
Sustainability Manager - Permanent - ASAP start XXX are a leading global workplace technology integrator, providing AV and managed services across multiple client partnerships globally. As the Head of Environmental Social Governance at XXX, you will provide visionary leadership in shaping and implementing ESG and sustainability strategies. Your role will encompass comprehensive reporting, including ESG, Scope 1, 2, and 3, as well as managing compliance with the BSI 14001 Standard. After establishing the ESG objectives and targets, the in-house Sustainability Manager will need to continuously monitor the outcome and report as per the deliverables in the responsibilities below. Key Responsibilities ESG & Sustainability Strategy: develop, execute, and oversee a comprehensive ESG and sustainability strategy aligned with our corporate mission, values, and long-term objectives whilst ensuring alignment with global standards and investor expectations. Scope 1, 2 and 3 reporting: oversee the collection, analysis, and reporting of Scope 1, 2 & 3 data to demonstrate environmental impact and progress. BSI 14001 Standard Management: manage the continuous improvement of BSI 14001 Environmental Management System (EMS) to maintain certification. Stakeholder Engagement: foster relationships with internal and external stakeholders, including employees, clients, suppliers, and industry peers, to promote ESG and sustainability collaboration and support. Sustainability Initiatives: plan and execute sustainability programs, emphasising resource efficiency, responsible sourcing, and circular economy principles. Ethical Practices: ensure ethical practices throughout our operations, including fair labour, diversity, and anti-corruption measures. Community Engagement: develop partnerships with local communities, contributing to philanthropic activities, volunteerism, and community-based projects. ESG & Sustainability Reporting: prepare and publish annual ESG and sustainability reports, adhering to relevant regulations, global reporting frameworks, and investor disclosure requirements. Risk Management: identify and mitigate ESG and sustainability-related risks through proactive measures and strategy development. Innovation & Best Practices: stay informed of ESG and sustainability trends, emerging best practices, and industry benchmarks, and integrate these into our initiatives. Supplier Engagement: work closely with our suppliers to promote sustainable practices, ensure ethical sourcing, and responsible production methods. Ensure improvement is measured and tracked. Glidepath to Net-Zeo: provide a transition programme identifying clear milestones and industry recognised certifications including EcoVadis, SBTI etc. Requirements Bachelor's degree in ESG, sustainability, business, or a related field (Masters' degree preferred). Leadership experience in ESG & Sustainability, preferably within the workplace technology industry. Demonstrated experience in ESG reporting, Scope 1, 2 & 3 emissions, and BSI 14001 management. Exceptional communication, stakeholder management, and leadership skills. Strong analytical and problem-solving abilities. Ability to inspire and lead cross-function teams toward ESG & sustainability goals. Familiarity with ESG reporting and relevant certifications. A strong commitment to advancing social responsibility and sustainability as drivers of positive change. Genuine passion for ESG and eager to become part of our ambitious plans. Proven track record and experience creating and deploying ESG processes. Experience in sustainability management and strategy development. If you are looking for your next permanent position, contact me on the details below.
15/05/2024
Full time
Sustainability Manager - Permanent - ASAP start XXX are a leading global workplace technology integrator, providing AV and managed services across multiple client partnerships globally. As the Head of Environmental Social Governance at XXX, you will provide visionary leadership in shaping and implementing ESG and sustainability strategies. Your role will encompass comprehensive reporting, including ESG, Scope 1, 2, and 3, as well as managing compliance with the BSI 14001 Standard. After establishing the ESG objectives and targets, the in-house Sustainability Manager will need to continuously monitor the outcome and report as per the deliverables in the responsibilities below. Key Responsibilities ESG & Sustainability Strategy: develop, execute, and oversee a comprehensive ESG and sustainability strategy aligned with our corporate mission, values, and long-term objectives whilst ensuring alignment with global standards and investor expectations. Scope 1, 2 and 3 reporting: oversee the collection, analysis, and reporting of Scope 1, 2 & 3 data to demonstrate environmental impact and progress. BSI 14001 Standard Management: manage the continuous improvement of BSI 14001 Environmental Management System (EMS) to maintain certification. Stakeholder Engagement: foster relationships with internal and external stakeholders, including employees, clients, suppliers, and industry peers, to promote ESG and sustainability collaboration and support. Sustainability Initiatives: plan and execute sustainability programs, emphasising resource efficiency, responsible sourcing, and circular economy principles. Ethical Practices: ensure ethical practices throughout our operations, including fair labour, diversity, and anti-corruption measures. Community Engagement: develop partnerships with local communities, contributing to philanthropic activities, volunteerism, and community-based projects. ESG & Sustainability Reporting: prepare and publish annual ESG and sustainability reports, adhering to relevant regulations, global reporting frameworks, and investor disclosure requirements. Risk Management: identify and mitigate ESG and sustainability-related risks through proactive measures and strategy development. Innovation & Best Practices: stay informed of ESG and sustainability trends, emerging best practices, and industry benchmarks, and integrate these into our initiatives. Supplier Engagement: work closely with our suppliers to promote sustainable practices, ensure ethical sourcing, and responsible production methods. Ensure improvement is measured and tracked. Glidepath to Net-Zeo: provide a transition programme identifying clear milestones and industry recognised certifications including EcoVadis, SBTI etc. Requirements Bachelor's degree in ESG, sustainability, business, or a related field (Masters' degree preferred). Leadership experience in ESG & Sustainability, preferably within the workplace technology industry. Demonstrated experience in ESG reporting, Scope 1, 2 & 3 emissions, and BSI 14001 management. Exceptional communication, stakeholder management, and leadership skills. Strong analytical and problem-solving abilities. Ability to inspire and lead cross-function teams toward ESG & sustainability goals. Familiarity with ESG reporting and relevant certifications. A strong commitment to advancing social responsibility and sustainability as drivers of positive change. Genuine passion for ESG and eager to become part of our ambitious plans. Proven track record and experience creating and deploying ESG processes. Experience in sustainability management and strategy development. If you are looking for your next permanent position, contact me on the details below.
One of our leading PLC clients is looking for a Data & Analytics Manager to support a major tech-driven transformation agenda within the business. Role: Data & Analytics Governance and Management Manager Salary: £60k - £80k depending on experience Location: 2-3 days a week in a Midlands office Hiring Manager describes the role as: "We are seeking a Data & Analytics Manager who will be the link between the business and 3rd party suppliers from a D&A perspective to ensure successful delivery of various tech-driven transformation programmes as part of our wider change agenda. You will be responsible for leading a team of D&A Analysts, within the IT Function, to understand core business problems and identify solutions/best practice for data and analytics. We are currently undergoing a significant company-wide target operating model change agenda, that will be predominantly tech-driven and this role will play a big part in supporting the success of this major change. Your role will be to work with the various business functions and 3rd party suppliers to ensure D&A delivery and operations are held to the required performance standard and result in successful transformation initiatives." Responsibilities: Oversee D&A services to meet the requirements of the businesses, ensuring best practice is adhered too Develop and deliver end-to-end data architecture principles, standards and enterprise data model Produce data-driven insights to support more informed decision making across the business Overseeing the analysis of large datasets to extract meaningful insights and trends, working with the business to translate business requirements into the development of analytics and data science solutions Identifying and mitigating risks associated with data management Ensure compliance with IT governance and regulations Key requirements: Experience working in IT and D&A leadership roles, developing pragmatic D&A strategies Supported the delivery of major transformational change through being the link between the business, technical teams and 3rd party suppliers within Data & Analytics Extensive experience within data management and data governance within a complex large organisation Have led and managed teams of D&A analysts, developing their skills to ensure best practice Strong Stakeholder management skills, able to engage with stakeholders at all levels of the business This is a permanent opportunity , with 2-3 days a week travel required to a Midlands location. If you feel you match the above requirements, then please apply with your updated CV. Please note, due to the number of applications we may not be able to respond to all unsuccessful applicants.
15/05/2024
Full time
One of our leading PLC clients is looking for a Data & Analytics Manager to support a major tech-driven transformation agenda within the business. Role: Data & Analytics Governance and Management Manager Salary: £60k - £80k depending on experience Location: 2-3 days a week in a Midlands office Hiring Manager describes the role as: "We are seeking a Data & Analytics Manager who will be the link between the business and 3rd party suppliers from a D&A perspective to ensure successful delivery of various tech-driven transformation programmes as part of our wider change agenda. You will be responsible for leading a team of D&A Analysts, within the IT Function, to understand core business problems and identify solutions/best practice for data and analytics. We are currently undergoing a significant company-wide target operating model change agenda, that will be predominantly tech-driven and this role will play a big part in supporting the success of this major change. Your role will be to work with the various business functions and 3rd party suppliers to ensure D&A delivery and operations are held to the required performance standard and result in successful transformation initiatives." Responsibilities: Oversee D&A services to meet the requirements of the businesses, ensuring best practice is adhered too Develop and deliver end-to-end data architecture principles, standards and enterprise data model Produce data-driven insights to support more informed decision making across the business Overseeing the analysis of large datasets to extract meaningful insights and trends, working with the business to translate business requirements into the development of analytics and data science solutions Identifying and mitigating risks associated with data management Ensure compliance with IT governance and regulations Key requirements: Experience working in IT and D&A leadership roles, developing pragmatic D&A strategies Supported the delivery of major transformational change through being the link between the business, technical teams and 3rd party suppliers within Data & Analytics Extensive experience within data management and data governance within a complex large organisation Have led and managed teams of D&A analysts, developing their skills to ensure best practice Strong Stakeholder management skills, able to engage with stakeholders at all levels of the business This is a permanent opportunity , with 2-3 days a week travel required to a Midlands location. If you feel you match the above requirements, then please apply with your updated CV. Please note, due to the number of applications we may not be able to respond to all unsuccessful applicants.
This is a fantastic opportunity for a Senior SAP EPM Consultant/Architect to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. *Candidates must be able to work in the UK without restrictions.* Role Info: Senior SAP EPM Consultant/Architect UK Remote/Visits Client Sites as Required £100,000 Base Plus Benefits (Total Package Worth £110,000) Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As SAP EPM Architect, you will occupy a senior role within the Consulting Practice with responsibility for the design and delivery of SAP Finance solutions that meets the needs of our customers in relation to accounting and financial close through to financial planning and analysis. You will work alongside the project management and delivery teams ensuring that your solutions align and integrate within contracted technical specifications and NDBS/client IT strategy to deliver the intended and expected results. Your consulting skills will be developed further within the EPM space, and you will become an integral part of our consulting team, helping to build key relationships, design and deliver best practice and custom solutions that resolve client technical challenges and ensure reference-able projects to provide the base for the development of the practice. About you: Essential: + Strong understanding of financial consolidation and statutory reporting + Demonstrable experience in monthly and annual financial reporting processes + Excellent understanding of accounting principles, financial & operational planning and management reporting processes + 5 - 10 years or equivalent of industry experience + Experience of managing delivery teams through complex SAP Finance EPM projects + Hold a Professional Accounting qualification + Fully conversant with SAP EPM solutions, specifically SAP Analytics Cloud for Planning, SAP Group Reporting and SAP Business Planning and Consolidation + Deep SAC Planning or equivalent solution experience In-depth skills on configuring Planning models, advanced formulas, data actions, calendar, BW/Datasphere Datamodelling, story creation for reporting and planning and analytics application Nice to Have: + SAP BPC experience + Experience developing planning and consolidation models + SAP FICO experience + SAP BW experience + Good understanding of cross module integration with other SAP solutions such as ECC modules. Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
14/05/2024
Full time
This is a fantastic opportunity for a Senior SAP EPM Consultant/Architect to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. *Candidates must be able to work in the UK without restrictions.* Role Info: Senior SAP EPM Consultant/Architect UK Remote/Visits Client Sites as Required £100,000 Base Plus Benefits (Total Package Worth £110,000) Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As SAP EPM Architect, you will occupy a senior role within the Consulting Practice with responsibility for the design and delivery of SAP Finance solutions that meets the needs of our customers in relation to accounting and financial close through to financial planning and analysis. You will work alongside the project management and delivery teams ensuring that your solutions align and integrate within contracted technical specifications and NDBS/client IT strategy to deliver the intended and expected results. Your consulting skills will be developed further within the EPM space, and you will become an integral part of our consulting team, helping to build key relationships, design and deliver best practice and custom solutions that resolve client technical challenges and ensure reference-able projects to provide the base for the development of the practice. About you: Essential: + Strong understanding of financial consolidation and statutory reporting + Demonstrable experience in monthly and annual financial reporting processes + Excellent understanding of accounting principles, financial & operational planning and management reporting processes + 5 - 10 years or equivalent of industry experience + Experience of managing delivery teams through complex SAP Finance EPM projects + Hold a Professional Accounting qualification + Fully conversant with SAP EPM solutions, specifically SAP Analytics Cloud for Planning, SAP Group Reporting and SAP Business Planning and Consolidation + Deep SAC Planning or equivalent solution experience In-depth skills on configuring Planning models, advanced formulas, data actions, calendar, BW/Datasphere Datamodelling, story creation for reporting and planning and analytics application Nice to Have: + SAP BPC experience + Experience developing planning and consolidation models + SAP FICO experience + SAP BW experience + Good understanding of cross module integration with other SAP solutions such as ECC modules. Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
EUX Operations Manager - hybrid working in London An exciting EUX Operations Manager opportunity working for a FTSE 100 business who has begun one of the biggest technology transformation programmes in Europe. Working for this global organisation, you will play a pivotal part in the digital transformation of the technology solutions and technology-led services the business provides to their customers. Purpose of the role Delivery of end user service operations and ITIL operational processes to the business (Event, Incident, Problem, Change and Request) Service restoration for end user incidents and degradations in service, focus on compliance with SLAs. Lead the activities and operational procedures required to trap and resolve any event/incident, ensuring timely and effective communications to all relevant stakeholders through established channels. Operational command and control through compliance and focus on reduced incidents and fast recovery of services, including operational management of all end user vendors, incl. agency managed vendors Experience Experience of leading a global 24x7 service offering Strong experience of delivering critical IT services in an operational environment Business partnering, working as a valued partner with internal and external stakeholders across a diverse stakeholder base, delivering a value-added service to customers Proven track record of successful stakeholder management at a senior level, with a proven ability of influencing and persuading across the organisation Proven experience of dealing with diverse supplier framework Good application of supplier management skills, building effective relationships through a business partnering approach, ensuring service levels are maintained for business customers Experience of operating across multiple countries and cultures is desirable, but not essential
10/05/2024
Full time
EUX Operations Manager - hybrid working in London An exciting EUX Operations Manager opportunity working for a FTSE 100 business who has begun one of the biggest technology transformation programmes in Europe. Working for this global organisation, you will play a pivotal part in the digital transformation of the technology solutions and technology-led services the business provides to their customers. Purpose of the role Delivery of end user service operations and ITIL operational processes to the business (Event, Incident, Problem, Change and Request) Service restoration for end user incidents and degradations in service, focus on compliance with SLAs. Lead the activities and operational procedures required to trap and resolve any event/incident, ensuring timely and effective communications to all relevant stakeholders through established channels. Operational command and control through compliance and focus on reduced incidents and fast recovery of services, including operational management of all end user vendors, incl. agency managed vendors Experience Experience of leading a global 24x7 service offering Strong experience of delivering critical IT services in an operational environment Business partnering, working as a valued partner with internal and external stakeholders across a diverse stakeholder base, delivering a value-added service to customers Proven track record of successful stakeholder management at a senior level, with a proven ability of influencing and persuading across the organisation Proven experience of dealing with diverse supplier framework Good application of supplier management skills, building effective relationships through a business partnering approach, ensuring service levels are maintained for business customers Experience of operating across multiple countries and cultures is desirable, but not essential