Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
17/05/2024
Full time
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
17/05/2024
Full time
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
17/05/2024
Full time
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
Senior Backend Engineer (Go) Remote, UK 6 Month Contract An incredible opportunity for an experienced Senior Backend Engineer with advanced Go skills to join a prestigious tech client on a contract basis. This company is renowned for its engineering excellence, and they're looking for a Senior Backend Engineer who can take their distributed systems to the next level. As a Senior Backend Engineer, you'll be working on mission-critical, data-intensive applications that push the boundaries of technology, taking ownership of the full software engineering life cycle, including design, development, and implementation. Reporting into an Engineering Manager, the Senior Backend Engineer will also leverage modern technologies like AWS, Kubernetes, Docker, and Kafka, whilst also architecting and implementing microservices-based solutions in collaboration with cross-functional teams. In addition, the Senior Backend Engineer will also be responsible for optimising system performance, reliability, and scalability, as well as participating in code reviews, design discussions, and knowledge sharing. Senior Backend Engineer (Go) - Key Requirements: Significant professional experience in software development, with a strong focus on Back End systems Proficiency in Go/Golang and proven expertise in AWS, Kubernetes, and Docker Experience with end-to-end software engineering, including system design and architecture Hands-on experience working on complex, data-intensive applications A product-focused mindset and familiarity with working in technology-driven organisations or start-ups Hands-on skills in Kafka, Cassandra, gRPC, and microservices architecture will also be beneficial, as well as experience contributing to open-source projects If you're a passionate Senior Backend Engineer seeking a challenging and rewarding contract role with a reputable tech company, apply now! Our client is looking to onboard the right talent as soon as possible. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
17/05/2024
Project-based
Senior Backend Engineer (Go) Remote, UK 6 Month Contract An incredible opportunity for an experienced Senior Backend Engineer with advanced Go skills to join a prestigious tech client on a contract basis. This company is renowned for its engineering excellence, and they're looking for a Senior Backend Engineer who can take their distributed systems to the next level. As a Senior Backend Engineer, you'll be working on mission-critical, data-intensive applications that push the boundaries of technology, taking ownership of the full software engineering life cycle, including design, development, and implementation. Reporting into an Engineering Manager, the Senior Backend Engineer will also leverage modern technologies like AWS, Kubernetes, Docker, and Kafka, whilst also architecting and implementing microservices-based solutions in collaboration with cross-functional teams. In addition, the Senior Backend Engineer will also be responsible for optimising system performance, reliability, and scalability, as well as participating in code reviews, design discussions, and knowledge sharing. Senior Backend Engineer (Go) - Key Requirements: Significant professional experience in software development, with a strong focus on Back End systems Proficiency in Go/Golang and proven expertise in AWS, Kubernetes, and Docker Experience with end-to-end software engineering, including system design and architecture Hands-on experience working on complex, data-intensive applications A product-focused mindset and familiarity with working in technology-driven organisations or start-ups Hands-on skills in Kafka, Cassandra, gRPC, and microservices architecture will also be beneficial, as well as experience contributing to open-source projects If you're a passionate Senior Backend Engineer seeking a challenging and rewarding contract role with a reputable tech company, apply now! Our client is looking to onboard the right talent as soon as possible. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
16/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
IT Systems Manager/Administrator holds the primary responsibility for ensuring the smooth operation of the IT infrastructure, guaranteeing that all systems function reliably, securely, and are regularly updated. Reporting to the Director of IT, this role is senior within the IT team, expected to exhibit leadership qualities, proactively troubleshoot issues, effectively communicate with team members, and set exemplary working standards. Establishing strong relationships with all members of the community is essential for maintaining a positive perception of IT services. Effective communication, both verbal and written, is crucial, and the ideal candidate will have a proven track record of excellence in this area. With prior experience as a Senior IT Technician or Network Manager, the IT Systems Manager should be adept at providing second/third line technical support. Key Responsibilities: Oversight of network infrastructure, Servers, workstations, and software management Administration of filtered Internet connectivity and remote connections across sites Management of Wi-Fi provision across various VLANs Administration of Microsoft 365 tenancy Maintenance of telephony systems Coordination with third-party IT service providers Management of backup systems and implementation of disaster contingencies Identification, planning, and costing of future developments and upgrades to the ICT infrastructure within agreed budgets Preparation of annual IT spending budgets within agreed limits Supervision of the creation and implementation of designated IT policies Exploration and integration of emerging AI technologies in an educational setting Job Type: Full-time Pay: £35,000.00-£45,000.00 per year
16/05/2024
Full time
IT Systems Manager/Administrator holds the primary responsibility for ensuring the smooth operation of the IT infrastructure, guaranteeing that all systems function reliably, securely, and are regularly updated. Reporting to the Director of IT, this role is senior within the IT team, expected to exhibit leadership qualities, proactively troubleshoot issues, effectively communicate with team members, and set exemplary working standards. Establishing strong relationships with all members of the community is essential for maintaining a positive perception of IT services. Effective communication, both verbal and written, is crucial, and the ideal candidate will have a proven track record of excellence in this area. With prior experience as a Senior IT Technician or Network Manager, the IT Systems Manager should be adept at providing second/third line technical support. Key Responsibilities: Oversight of network infrastructure, Servers, workstations, and software management Administration of filtered Internet connectivity and remote connections across sites Management of Wi-Fi provision across various VLANs Administration of Microsoft 365 tenancy Maintenance of telephony systems Coordination with third-party IT service providers Management of backup systems and implementation of disaster contingencies Identification, planning, and costing of future developments and upgrades to the ICT infrastructure within agreed budgets Preparation of annual IT spending budgets within agreed limits Supervision of the creation and implementation of designated IT policies Exploration and integration of emerging AI technologies in an educational setting Job Type: Full-time Pay: £35,000.00-£45,000.00 per year
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
Infrastructure Manager Excellent opportunity for an Infrastructure Manager to join an excellent clients established team. The successful candidate will responsible for managing all technical aspects of our clients infrastructure estate; including co-lo and AWS (EC2, RDS and Kubernetes). The Infrastructure and Manager will also take responsibility for information security management. To be successful in this role, you will be experienced working with open-source technologies and will need to be experienced in managing data centres, along with cloud (preferable AWS). The successful Infrastructure Manager should be comfortable working in a fast paced environment managing all infrastructure for a system with 100s of thousands of end users. The role will remain very much hands on and would suit someone with 1-2 years od management experience or someone who is looking to take a step up into a management role. This role will have 2 direct reports. This is a fully remote position but you may be required to attend the odd company meeting in the Hampshire area. Skills required: Minimum of 5 years Infrastructure/DevOps experience within a software product organisation Experience managing risk to data assets Experience using configuration management systems - puppet Strong understanding and experience of maintaining Linux (RHEL) operating system Demonstrable commitment to learning and professional development Results orientated with excellent communication and interpersonal skills. Good understanding of TCP, HTTP, Networking and security appliances Key responsibilities: Oversee maintenance and technical operations of compute environments ensuring availability, integrity and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact Oliver Wilson or email (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Infrastructure Manager Excellent opportunity for an Infrastructure Manager to join an excellent clients established team. The successful candidate will responsible for managing all technical aspects of our clients infrastructure estate; including co-lo and AWS (EC2, RDS and Kubernetes). The Infrastructure and Manager will also take responsibility for information security management. To be successful in this role, you will be experienced working with open-source technologies and will need to be experienced in managing data centres, along with cloud (preferable AWS). The successful Infrastructure Manager should be comfortable working in a fast paced environment managing all infrastructure for a system with 100s of thousands of end users. The role will remain very much hands on and would suit someone with 1-2 years od management experience or someone who is looking to take a step up into a management role. This role will have 2 direct reports. This is a fully remote position but you may be required to attend the odd company meeting in the Hampshire area. Skills required: Minimum of 5 years Infrastructure/DevOps experience within a software product organisation Experience managing risk to data assets Experience using configuration management systems - puppet Strong understanding and experience of maintaining Linux (RHEL) operating system Demonstrable commitment to learning and professional development Results orientated with excellent communication and interpersonal skills. Good understanding of TCP, HTTP, Networking and security appliances Key responsibilities: Oversee maintenance and technical operations of compute environments ensuring availability, integrity and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact Oliver Wilson or email (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Strategic: By supporting the project in the areas of team organization, documentation control and cost allocation in SAP/WBS, the project liaison team leader will see their role and responsibility increase with the development of the project through the design phases. Every new design phase will bring additional needs and workload, driven by the implementation and closure phases requiring a higher contribution of this function, thus a higher need of good coordination. This function provides an important assistance to the design engineers by allowing them to focus mainly in the engineering design and removing from them the workload of project organization tasks. The project liaison team leader has a key role in expansion projects to guarantee that all purchase orders of the project are correctly allocated to the correspondent WBS, hence guaranteeing a good knowledge and control of the project budget, as well as, the documentation generated by the project is correctly logged, distributed and archived Scope of the mission Integrating the project team, the project liaison team leader is responsible to lead the team which coordinates project documentation flows and archive, establishes systems to manage/track purchase orders and goods receipts, responsible management of miscellaneous non-PO purchases, establish and maintain systems for allocation of project costs in SAP/WBS, and all aspects related with the organization of the engineering team: welcoming new team members, developing individualized onboarding plans, support their needs, organize the project gate reviews and monthly review meetings Primary Tasks and responsibilities: . Onboarding of new employees: o Lead, with support from the Regional Program Director, in onboarding of new employees to the engineering organization o Work with new employees' direct supervisors to develop individual training plans tailored to the needs of their role, along with base knowledge/expectations of the engineering organization o Plan and prepare the logistic needs for new team members, including system/security access, supplies/equipment, travel arrangements, and other business support. * Cost control: o Establish and maintain systems to issue and track purchase orders in SAP, guaranteeing correct WBS allocation o Coach and Support Project Liaison to issue and track Shopping Carts (SCs), Purchase Orders (POs) and goods receipts (GRs) in SAP in a timely manner o Coach and Support Project Controls to Actively manage SAP/WBS cost allocation and highlight variations o Provide actuals per WBS to support forecasting by Project Managers o Stewardship of Engineering procurement card (ProCard) for all non-travel related miscellaneous purchases, ensuring appropriate use of Procard vs Purchase Order, leadership approval according to Local Approval Matrix (LAM) o Consolidate quarterly and monthly project cost forecast reported by PM o Update forecasts in Planisware o Oversee updating of SAP/ARIBA files o Monthly Headcount allocation to appropriate WBS accounts for all active projects & waves within the region/site o Report actual costs of the yearly Engineering department budgets * Leadership of the Liaison Team o Manage of daily miscellaneous requirements and admin tasks o Manage and delegate administrative tasks and project priorities o Manage and delegate department administrative work such as organizing the monthly department meetings, annual outing, travel, visitors, teambuilding activities, etc o Maintain and manage a healthy and motivating work environment o Improve and formalize monthly departmental reports/meeting * Leadership of the Document Control Team: o Organize, distribute and archive all project documents, guaranteeing proper archiving rules to support claims to contractors and EPCm partners o Manage the project folder access Matrix, maintain project transmittals, archiving engineering deliverables and permitting docs on project Servers * Department Communication: o Responsible for all aspect of internal and external communication within local Engineering department o Manage visual branding display in department o Work closely with HR/GSS/EHS team * Facilities management: o Responsible for facilities operations within the department o Liaise with facilities contractors, responsible to maintain engineering facilities o Managing repairs, maintenance and replacement in the engineering facilities o Working together with EHS regarding fire safety procedures in the engineering facilities * General duties: o Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with environmental, health & safety rules/procedures, regulations and codes of practice. o Perform engineering and technical support to the projects when needed, undertaking any additional tasks commensurate with the role as and when required. o rules and procedures set down: Technical Profile requirements: . University degree or College diploma specializing in business administration or a technical field . Experience and/or background in industrial companies, preferably linked to engineering or . operations . Competent and fluent (written and verbal) in Spanish and English . Computer literacy with good working knowledge of the MS Office package . Experience with SAP and Ariba software . Knowledge of EHS standards and industry good practices . Must have the Knowledge, Experience and Skills to conduct their tasks in accordance with the Non-Technical Profile Requirements : . Organized . Team worker . Result oriented and timely delivery . Positive mindset . Capable to work in Matrix organizations . Problem and conflict solver . Flexible and resilient to work in ambiguous situations with limited supervision . Coaching skills . Good communication Location: . North of Spain, exact location remains confidential till at least early July . Until EOY 2024 remote work, afterwards consultants are expected to work onsite Business Travel: . Travel will be required and outside Spain reimbursed via expenses Contract: . Long term contract . Confirmation of the mission will take place before 1/7 . Official confirmation and contract creation scheduled for early July Start: . Objective +- 1st of August . Consultants can perform notice if 4-6 weeks, longer is to discuss with the manager . Consultants cannot take long holidays in July/August after start due to the high workload Languages: . Fluent In Spanish & English Rate: . Market-level Rates for Spain . All-in Rate for Remote and local presence at SPAIN . No expenses accepted Reason for Hire Specific Skills Required for Project Safety Equipment Not applicable (keep in mind that for Olen and Hoboken sites a neon vest is mandatory) Additional Safety Equipment to be provided by Supplier n.a. Travel Required? Yes Travel percentage- 10%
16/05/2024
Full time
Strategic: By supporting the project in the areas of team organization, documentation control and cost allocation in SAP/WBS, the project liaison team leader will see their role and responsibility increase with the development of the project through the design phases. Every new design phase will bring additional needs and workload, driven by the implementation and closure phases requiring a higher contribution of this function, thus a higher need of good coordination. This function provides an important assistance to the design engineers by allowing them to focus mainly in the engineering design and removing from them the workload of project organization tasks. The project liaison team leader has a key role in expansion projects to guarantee that all purchase orders of the project are correctly allocated to the correspondent WBS, hence guaranteeing a good knowledge and control of the project budget, as well as, the documentation generated by the project is correctly logged, distributed and archived Scope of the mission Integrating the project team, the project liaison team leader is responsible to lead the team which coordinates project documentation flows and archive, establishes systems to manage/track purchase orders and goods receipts, responsible management of miscellaneous non-PO purchases, establish and maintain systems for allocation of project costs in SAP/WBS, and all aspects related with the organization of the engineering team: welcoming new team members, developing individualized onboarding plans, support their needs, organize the project gate reviews and monthly review meetings Primary Tasks and responsibilities: . Onboarding of new employees: o Lead, with support from the Regional Program Director, in onboarding of new employees to the engineering organization o Work with new employees' direct supervisors to develop individual training plans tailored to the needs of their role, along with base knowledge/expectations of the engineering organization o Plan and prepare the logistic needs for new team members, including system/security access, supplies/equipment, travel arrangements, and other business support. * Cost control: o Establish and maintain systems to issue and track purchase orders in SAP, guaranteeing correct WBS allocation o Coach and Support Project Liaison to issue and track Shopping Carts (SCs), Purchase Orders (POs) and goods receipts (GRs) in SAP in a timely manner o Coach and Support Project Controls to Actively manage SAP/WBS cost allocation and highlight variations o Provide actuals per WBS to support forecasting by Project Managers o Stewardship of Engineering procurement card (ProCard) for all non-travel related miscellaneous purchases, ensuring appropriate use of Procard vs Purchase Order, leadership approval according to Local Approval Matrix (LAM) o Consolidate quarterly and monthly project cost forecast reported by PM o Update forecasts in Planisware o Oversee updating of SAP/ARIBA files o Monthly Headcount allocation to appropriate WBS accounts for all active projects & waves within the region/site o Report actual costs of the yearly Engineering department budgets * Leadership of the Liaison Team o Manage of daily miscellaneous requirements and admin tasks o Manage and delegate administrative tasks and project priorities o Manage and delegate department administrative work such as organizing the monthly department meetings, annual outing, travel, visitors, teambuilding activities, etc o Maintain and manage a healthy and motivating work environment o Improve and formalize monthly departmental reports/meeting * Leadership of the Document Control Team: o Organize, distribute and archive all project documents, guaranteeing proper archiving rules to support claims to contractors and EPCm partners o Manage the project folder access Matrix, maintain project transmittals, archiving engineering deliverables and permitting docs on project Servers * Department Communication: o Responsible for all aspect of internal and external communication within local Engineering department o Manage visual branding display in department o Work closely with HR/GSS/EHS team * Facilities management: o Responsible for facilities operations within the department o Liaise with facilities contractors, responsible to maintain engineering facilities o Managing repairs, maintenance and replacement in the engineering facilities o Working together with EHS regarding fire safety procedures in the engineering facilities * General duties: o Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with environmental, health & safety rules/procedures, regulations and codes of practice. o Perform engineering and technical support to the projects when needed, undertaking any additional tasks commensurate with the role as and when required. o rules and procedures set down: Technical Profile requirements: . University degree or College diploma specializing in business administration or a technical field . Experience and/or background in industrial companies, preferably linked to engineering or . operations . Competent and fluent (written and verbal) in Spanish and English . Computer literacy with good working knowledge of the MS Office package . Experience with SAP and Ariba software . Knowledge of EHS standards and industry good practices . Must have the Knowledge, Experience and Skills to conduct their tasks in accordance with the Non-Technical Profile Requirements : . Organized . Team worker . Result oriented and timely delivery . Positive mindset . Capable to work in Matrix organizations . Problem and conflict solver . Flexible and resilient to work in ambiguous situations with limited supervision . Coaching skills . Good communication Location: . North of Spain, exact location remains confidential till at least early July . Until EOY 2024 remote work, afterwards consultants are expected to work onsite Business Travel: . Travel will be required and outside Spain reimbursed via expenses Contract: . Long term contract . Confirmation of the mission will take place before 1/7 . Official confirmation and contract creation scheduled for early July Start: . Objective +- 1st of August . Consultants can perform notice if 4-6 weeks, longer is to discuss with the manager . Consultants cannot take long holidays in July/August after start due to the high workload Languages: . Fluent In Spanish & English Rate: . Market-level Rates for Spain . All-in Rate for Remote and local presence at SPAIN . No expenses accepted Reason for Hire Specific Skills Required for Project Safety Equipment Not applicable (keep in mind that for Olen and Hoboken sites a neon vest is mandatory) Additional Safety Equipment to be provided by Supplier n.a. Travel Required? Yes Travel percentage- 10%
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.
15/05/2024
Full time
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.
NO SPONSORSHIP Manager, Internal Audit Information Technology & Security SALARY: $130k - $165k plus 15% bonus LOCATION: Dallas, TX 3 days in office 2 days remote Looking for a Manager of audit of information technology and security. You will manage a staff over Microsoft applications, archer and GRC. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Qualifications Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). Consulting and/or accounting firm experience. Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Familiarity with: CyberArk, Splunk, SailPoint Familiarity with: ServiceNow, Jira, Confluence, GitHub Bachelor's degree 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
14/05/2024
Full time
NO SPONSORSHIP Manager, Internal Audit Information Technology & Security SALARY: $130k - $165k plus 15% bonus LOCATION: Dallas, TX 3 days in office 2 days remote Looking for a Manager of audit of information technology and security. You will manage a staff over Microsoft applications, archer and GRC. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Qualifications Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). Consulting and/or accounting firm experience. Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Familiarity with: CyberArk, Splunk, SailPoint Familiarity with: ServiceNow, Jira, Confluence, GitHub Bachelor's degree 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
NO SPONSORSHIP Manager, Internal Audit Information Technology & Security SALARY: $130k - $165k plus 15% bonus LOCATION: Chicago, IL 3 days in office 2 days remote Looking for a Manager of audit of information technology and security. You will manage a staff over Microsoft applications, archer and GRC. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Qualifications Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). Consulting and/or accounting firm experience. Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Familiarity with: CyberArk, Splunk, SailPoint Familiarity with: ServiceNow, Jira, Confluence, GitHub Bachelor's degree 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
14/05/2024
Full time
NO SPONSORSHIP Manager, Internal Audit Information Technology & Security SALARY: $130k - $165k plus 15% bonus LOCATION: Chicago, IL 3 days in office 2 days remote Looking for a Manager of audit of information technology and security. You will manage a staff over Microsoft applications, archer and GRC. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Qualifications Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). Consulting and/or accounting firm experience. Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Familiarity with: CyberArk, Splunk, SailPoint Familiarity with: ServiceNow, Jira, Confluence, GitHub Bachelor's degree 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Lead C# Developer - Manchester (hybrid remote) An excellent opportunity to be the right hand to the Engineering Manager and work on a relatively new, stand-alone AWS based remote game server and the creation of new development tool kits ie No Legacy code involvement! Based in Manchester City Centre (hybrid, 2 days a week in office + flexible start times) , this role is paying between £65k and £75k a year + 10% bonus. THE ROLE: Focusing predominantly on the Back End, you will be leading a development team in supporting the newly created live systems and the creation of new development tool kits to exposure API's to 3rd parties. RESPONSIBILITIES: Translating and breaking down objectives from the Technical Architect into actionable tasks/tickets for the development team Act as the link between the development teams and senior management, communicating technical challenges. Participate in the estimation of development projects and assist the Engineering Manager in the planning and scheduling of projects. Mentoring and guiding the development team Providing technical direction and guidance to the development team including conducting code reviews, mentoring and ensuring coding standards are being adhered to. Leading technical discussions and continuous improvement Contribute to the development of technical documentation. REQUIREMENTS: In-depth knowledge and experience with C# .NET (Framework and Core), SQL, MySQL, and the building of Web Services Experience with Docker, AWS services eg RDS, ElastiCache Experience with messaging tools such as RabbitMQ. Experience with Jenkins pipelines or similar CI/CD tools Excellent understanding of OO concepts and design patterns Expert knowledge of software design and architecture Experience working in an Agile environment. BENEFICIAL: Any exposure to MS Blazor framework Experience in performance optimisation. Experience working with and supporting remote developers (working on the same product) ON OFFER: Hybrid remote working (2 days a week in Manchester office) Flexible start times (7am-10am) Annual bonus of up to 10% Pension Death in service Enhanced Maternity & Paternity pay *Please note that visa sponsorship cannot be offered and only candidates with the relevant right to work, and who are based in the UK will be considered. Interested? Contact Philip Boltt at Lorien Global IND_PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
14/05/2024
Full time
Lead C# Developer - Manchester (hybrid remote) An excellent opportunity to be the right hand to the Engineering Manager and work on a relatively new, stand-alone AWS based remote game server and the creation of new development tool kits ie No Legacy code involvement! Based in Manchester City Centre (hybrid, 2 days a week in office + flexible start times) , this role is paying between £65k and £75k a year + 10% bonus. THE ROLE: Focusing predominantly on the Back End, you will be leading a development team in supporting the newly created live systems and the creation of new development tool kits to exposure API's to 3rd parties. RESPONSIBILITIES: Translating and breaking down objectives from the Technical Architect into actionable tasks/tickets for the development team Act as the link between the development teams and senior management, communicating technical challenges. Participate in the estimation of development projects and assist the Engineering Manager in the planning and scheduling of projects. Mentoring and guiding the development team Providing technical direction and guidance to the development team including conducting code reviews, mentoring and ensuring coding standards are being adhered to. Leading technical discussions and continuous improvement Contribute to the development of technical documentation. REQUIREMENTS: In-depth knowledge and experience with C# .NET (Framework and Core), SQL, MySQL, and the building of Web Services Experience with Docker, AWS services eg RDS, ElastiCache Experience with messaging tools such as RabbitMQ. Experience with Jenkins pipelines or similar CI/CD tools Excellent understanding of OO concepts and design patterns Expert knowledge of software design and architecture Experience working in an Agile environment. BENEFICIAL: Any exposure to MS Blazor framework Experience in performance optimisation. Experience working with and supporting remote developers (working on the same product) ON OFFER: Hybrid remote working (2 days a week in Manchester office) Flexible start times (7am-10am) Annual bonus of up to 10% Pension Death in service Enhanced Maternity & Paternity pay *Please note that visa sponsorship cannot be offered and only candidates with the relevant right to work, and who are based in the UK will be considered. Interested? Contact Philip Boltt at Lorien Global IND_PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Global Technology Solutions Ltd
Aldermaston, Berkshire
SC Cleared Windows O/S Build Engineer £48,925p/a + £2000p/a DV allowance standard office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer software builds to a high standard, covering new build creation, new hardware models and build updates. Finally overseeing the deployment of the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. Our organisation firmly believes is building progression and developing people at all levels. Part of the role is to coach individuals and facilitate plans training so that people can perform to the best of their abilities. * Determine and document technical build specifications * Automation of existing process * Maintaining security standards * Writing, editing and testing policies with customer service always in mind. * Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. * Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels * Drive Service Management best-practice and ITIL process compliance across the business * Drive continuous service improvement * Planning and execution of customer site deployments from build, through go-live and into operational support * QA/UAT The site benefits from a restaurant, cafe, parking and good public transport links. As a company employee you'll have access to a large library of courses and accreditations to help further your skills and development. Benefits include workplace pension scheme, life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 6 months service) DESIRABLE SKILLS/QUALIFICATIONS: * Deployment using: o SYSPREP o Unattended installs using unattend.txt and WINNT.SIF o RIS - Remote Installation Services o ADS - Automated Deployment Services o WDS - Windows Deployment Server o WAIK - Windows Automated Installation Kit o SCCM - System Centre Configuration manager 2012/2016 o MDT - Microsoft Deployment Tool * Security and Patching using: o Unattended and silent Scripting o SUS1.1 Software Update Services o WSUS Windows Software Update services o SCCM - System Centre Configuration manager 2012/2016 * Operating systems and service packs: o Windows 10 and year update releases o Windows Server 2012/2016/2019 o Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgrades. * AD and Group Policy: o Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects * Fault diagnosis and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. * Awareness of ITIL Change and Release Management As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advise covering a range of areas including mental health and financial support Apply now for consideration! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
13/05/2024
Full time
SC Cleared Windows O/S Build Engineer £48,925p/a + £2000p/a DV allowance standard office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer software builds to a high standard, covering new build creation, new hardware models and build updates. Finally overseeing the deployment of the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. Our organisation firmly believes is building progression and developing people at all levels. Part of the role is to coach individuals and facilitate plans training so that people can perform to the best of their abilities. * Determine and document technical build specifications * Automation of existing process * Maintaining security standards * Writing, editing and testing policies with customer service always in mind. * Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. * Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels * Drive Service Management best-practice and ITIL process compliance across the business * Drive continuous service improvement * Planning and execution of customer site deployments from build, through go-live and into operational support * QA/UAT The site benefits from a restaurant, cafe, parking and good public transport links. As a company employee you'll have access to a large library of courses and accreditations to help further your skills and development. Benefits include workplace pension scheme, life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 6 months service) DESIRABLE SKILLS/QUALIFICATIONS: * Deployment using: o SYSPREP o Unattended installs using unattend.txt and WINNT.SIF o RIS - Remote Installation Services o ADS - Automated Deployment Services o WDS - Windows Deployment Server o WAIK - Windows Automated Installation Kit o SCCM - System Centre Configuration manager 2012/2016 o MDT - Microsoft Deployment Tool * Security and Patching using: o Unattended and silent Scripting o SUS1.1 Software Update Services o WSUS Windows Software Update services o SCCM - System Centre Configuration manager 2012/2016 * Operating systems and service packs: o Windows 10 and year update releases o Windows Server 2012/2016/2019 o Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgrades. * AD and Group Policy: o Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects * Fault diagnosis and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. * Awareness of ITIL Change and Release Management As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advise covering a range of areas including mental health and financial support Apply now for consideration! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Request Technology - Craig Johnson
Chicago, Illinois
*This is an onsite role, no remote or hybrid for the duration of the contract* *We are unable to sponsor for this contract role in Chicago* Prestigious Financial Software Firm is currently seeking a User Experience UI/UX Designer. Candidate will assist a group of top-calibre business analysts and developers responsible for doing test-driven development of software components using Blazor/C# in multiple layers including the user interface, business domain, and data access. Qualifications: Candidates must enjoy challenges and demonstrate initiative to solve tough problems and produce results. Strong verbal and written communication skills are a must for working with other developers, analysts, and managers as a team. You must have a strong understanding of best practices and emerging trends in user experience design and user interface technology, and a passion for contributing in a group environment. The following specific skills are required for this role: Hands-on proficiency in Figma, Sketch, or Adobe Creative Suite Proficiency in HTML, CSS (SCSS), and JavaScript In-Depth understanding of CSS Design Systems. Must be able to create a Design System from scratch. Experience investigating user experience design requirements Experience developing and conceptualizing a comprehensive UI/UX design strategy Proficiency in Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. Working knowledge of Microsoft Blazor preferred
02/05/2024
Project-based
*This is an onsite role, no remote or hybrid for the duration of the contract* *We are unable to sponsor for this contract role in Chicago* Prestigious Financial Software Firm is currently seeking a User Experience UI/UX Designer. Candidate will assist a group of top-calibre business analysts and developers responsible for doing test-driven development of software components using Blazor/C# in multiple layers including the user interface, business domain, and data access. Qualifications: Candidates must enjoy challenges and demonstrate initiative to solve tough problems and produce results. Strong verbal and written communication skills are a must for working with other developers, analysts, and managers as a team. You must have a strong understanding of best practices and emerging trends in user experience design and user interface technology, and a passion for contributing in a group environment. The following specific skills are required for this role: Hands-on proficiency in Figma, Sketch, or Adobe Creative Suite Proficiency in HTML, CSS (SCSS), and JavaScript In-Depth understanding of CSS Design Systems. Must be able to create a Design System from scratch. Experience investigating user experience design requirements Experience developing and conceptualizing a comprehensive UI/UX design strategy Proficiency in Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. Working knowledge of Microsoft Blazor preferred