Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
17/05/2024
Full time
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
17/05/2024
Full time
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
Join Our Digital Transformation Tech Consultancy International Client! Business Development Specialists - Tech Sales - AI Sales Experience Wanted! Are you passionate about pushing the boundaries of Artificial Intelligence? Do you thrive in an IT Service or Consultancy environment where innovation is the norm? Look no further - we're searching for talented Business Development Specialists to join our Client's team and revolutionize the world of Digital Transformation Technologies Sales! As a Business Development Specialist with experience in Tech Sales, especially Artificial Intelligence, you will be responsible for lead generation and Tech Sales, playing a crucial role in expanding our Client's Customer numbers. You'll collaborate with a diverse team of experts to enhance customer capabilities, enabling valuable propositions to Customers with Digital Transformation Technologies such as AI. Ideal Candidates 3+ Years of proven track record driving successful Tech-Digital Transformation Sales initiatives, focusing on AI technologies, and Digital Transformation technologies in an IT service or Consultancy company. A good commercial knowledge of Cloud, Data, AI, CX, and Automation products and services. Proficiency in CRM software and Microsoft Office suite. Strong verbal and written communication skills. Ability to work independently and as part of a collaborative team. Willingness to travel to attend events and meet with clients as required. Perks Permanent with Career Growth, Competitive Base Salary, Benefits, and Commission depending on relevant performance, knowledge, skills, and relevant experience. Working with state-of-the-art AI & Digital Transformation Technologies. Remote work in addition to Central London office meetings with clients. Collaborative and supportive work environment where your ideas are valued and encouraged. Responsibilities Lead Generation Conduct market research to identify potential clients and key decision-makers through various channels, including the Company website, Social Media, and other online platforms to generate leads. Collaborate with marketing, consulting, and delivery teams to develop sales strategies and campaigns that align with business objectives. Plan and execute promotional events, such as exhibitions, conferences, and webinars, to showcase our products and services. Develop and maintain a robust pipeline of leads through various channels, including Networking, Cold Calling, and Social Media. Sales Support Develop a deep understanding of Digital Transformation Technologies to articulate the Company's value proposition to potential clients. Assist in the preparation of sales presentations, proposals, and quotes. Conduct presentations and demonstrations to potential clients to effectively communicate the value proposition of our solutions. Client Relationship Management Build and maintain strong relationships with existing clients and prospects. Act as a key point of contact for client inquiries, providing timely and accurate information. Proactively identify opportunities for upselling and cross-selling Digital solutions. Sales Reporting and Analysis Maintain accurate records of leads, sales activities, and customer interactions using CRM, or, other packages. Provide regular reports and analysis of sales performance, identifying areas for improvement. Please apply immediately with your latest CV demonstrating suitable skills, knowledge, and experience considering there is no visa sponsorship and no relocation. Thank You! Marina Economidou, Senior Recruitment Consultant (see below)
17/05/2024
Full time
Join Our Digital Transformation Tech Consultancy International Client! Business Development Specialists - Tech Sales - AI Sales Experience Wanted! Are you passionate about pushing the boundaries of Artificial Intelligence? Do you thrive in an IT Service or Consultancy environment where innovation is the norm? Look no further - we're searching for talented Business Development Specialists to join our Client's team and revolutionize the world of Digital Transformation Technologies Sales! As a Business Development Specialist with experience in Tech Sales, especially Artificial Intelligence, you will be responsible for lead generation and Tech Sales, playing a crucial role in expanding our Client's Customer numbers. You'll collaborate with a diverse team of experts to enhance customer capabilities, enabling valuable propositions to Customers with Digital Transformation Technologies such as AI. Ideal Candidates 3+ Years of proven track record driving successful Tech-Digital Transformation Sales initiatives, focusing on AI technologies, and Digital Transformation technologies in an IT service or Consultancy company. A good commercial knowledge of Cloud, Data, AI, CX, and Automation products and services. Proficiency in CRM software and Microsoft Office suite. Strong verbal and written communication skills. Ability to work independently and as part of a collaborative team. Willingness to travel to attend events and meet with clients as required. Perks Permanent with Career Growth, Competitive Base Salary, Benefits, and Commission depending on relevant performance, knowledge, skills, and relevant experience. Working with state-of-the-art AI & Digital Transformation Technologies. Remote work in addition to Central London office meetings with clients. Collaborative and supportive work environment where your ideas are valued and encouraged. Responsibilities Lead Generation Conduct market research to identify potential clients and key decision-makers through various channels, including the Company website, Social Media, and other online platforms to generate leads. Collaborate with marketing, consulting, and delivery teams to develop sales strategies and campaigns that align with business objectives. Plan and execute promotional events, such as exhibitions, conferences, and webinars, to showcase our products and services. Develop and maintain a robust pipeline of leads through various channels, including Networking, Cold Calling, and Social Media. Sales Support Develop a deep understanding of Digital Transformation Technologies to articulate the Company's value proposition to potential clients. Assist in the preparation of sales presentations, proposals, and quotes. Conduct presentations and demonstrations to potential clients to effectively communicate the value proposition of our solutions. Client Relationship Management Build and maintain strong relationships with existing clients and prospects. Act as a key point of contact for client inquiries, providing timely and accurate information. Proactively identify opportunities for upselling and cross-selling Digital solutions. Sales Reporting and Analysis Maintain accurate records of leads, sales activities, and customer interactions using CRM, or, other packages. Provide regular reports and analysis of sales performance, identifying areas for improvement. Please apply immediately with your latest CV demonstrating suitable skills, knowledge, and experience considering there is no visa sponsorship and no relocation. Thank You! Marina Economidou, Senior Recruitment Consultant (see below)
Opus has formed an exclusive partnership with a dynamic SaaS scale-up based in Bristol. Leveraging over 30 years of industry expertise, this company has crafted a cutting-edge SaaS suite poised to revolutionise industrial sectors. Over the past 18 months, they've meticulously developed this suite, and now, after a year of intensive product demos, refinement, and collaborative workshops, it's primed for launch! As a member of the Commercial team, you'll work closely with our product specialists to drive revenue generation from our flagship products, engaging with enterprise clients to seize opportunities, close deals, and deliver substantial value. Your role will encompass a range of key responsibilities: Cultivate a robust pipeline by establishing relationships with decision-makers at all levels, including CXOs. Develop tailored business plans for each account, meticulously identifying their unique requirements and aligning solutions accordingly. Maintain thorough documentation of customer interactions and activities within their CRM system. Navigate complex deal cycles, from initial lead identification to stakeholder mapping, negotiation, and ultimately, successful deal closure. Collaborate closely with Marketing and Product teams to integrate events, seminars, and product roadmap sessions tailored to prospective accounts. Elevate brand visibility by fostering mindshare at all organisational levels within target accounts, showcasing compelling customer success stories. Provide accurate forecasting, regular quarterly updates, and diligent tracking of progress against annual targets. Facilitate the cross-sharing of valuable customer feedback with internal stakeholders, including Product and Marketing teams. What's in it for you? This role is tailor-made for someone with a solid background in B2B sales, offering the autonomy to apply your expertise to an innovative product that fills a crucial gap in the market. This solution is the answer that industrial services have been searching for! Perks include: Performance-based bonus structure Comprehensive pension plan Life assurance coverage Flexible hybrid working arrangements Access to company-sponsored events, including tickets to sporting and music events nationwide Participation in an electric vehicle (EV) scheme Our recruitment process involves a 30-minute Teams call followed by a 1-hour formal face-to-face interview. We're aiming to have you onboarded in June inline with their launch in the US. For further information (see below)
17/05/2024
Full time
Opus has formed an exclusive partnership with a dynamic SaaS scale-up based in Bristol. Leveraging over 30 years of industry expertise, this company has crafted a cutting-edge SaaS suite poised to revolutionise industrial sectors. Over the past 18 months, they've meticulously developed this suite, and now, after a year of intensive product demos, refinement, and collaborative workshops, it's primed for launch! As a member of the Commercial team, you'll work closely with our product specialists to drive revenue generation from our flagship products, engaging with enterprise clients to seize opportunities, close deals, and deliver substantial value. Your role will encompass a range of key responsibilities: Cultivate a robust pipeline by establishing relationships with decision-makers at all levels, including CXOs. Develop tailored business plans for each account, meticulously identifying their unique requirements and aligning solutions accordingly. Maintain thorough documentation of customer interactions and activities within their CRM system. Navigate complex deal cycles, from initial lead identification to stakeholder mapping, negotiation, and ultimately, successful deal closure. Collaborate closely with Marketing and Product teams to integrate events, seminars, and product roadmap sessions tailored to prospective accounts. Elevate brand visibility by fostering mindshare at all organisational levels within target accounts, showcasing compelling customer success stories. Provide accurate forecasting, regular quarterly updates, and diligent tracking of progress against annual targets. Facilitate the cross-sharing of valuable customer feedback with internal stakeholders, including Product and Marketing teams. What's in it for you? This role is tailor-made for someone with a solid background in B2B sales, offering the autonomy to apply your expertise to an innovative product that fills a crucial gap in the market. This solution is the answer that industrial services have been searching for! Perks include: Performance-based bonus structure Comprehensive pension plan Life assurance coverage Flexible hybrid working arrangements Access to company-sponsored events, including tickets to sporting and music events nationwide Participation in an electric vehicle (EV) scheme Our recruitment process involves a 30-minute Teams call followed by a 1-hour formal face-to-face interview. We're aiming to have you onboarded in June inline with their launch in the US. For further information (see below)
Michael Bailey Associates - Amsterdam
Den Haag, Zuid-Holland
General Information: Job Title: Information Security Officer Location: The Hague Contract to hire: (12 months) Salary indication: 85.000 - 95.000 Location: The Hague Role Overview: As an Information Security Officer, you will be responsible for managing 2nd line Information Security operations. Your role will encompass various aspects of the organization, aimed at enhancing the Information Security Management Framework. You will support the Lead Information Security in daily management tasks, ensuring robust and up-to-date security policies, controls, and risk management practices. ORM function is responsible for actively promoting a "no shock" operating environment, a transparent and consistent management framework of operational risks across all business units internationally. Key Responsibilities: Translate organizational needs, market standards, and regulatory requirements into effective policies and controls, maintaining their relevance and accuracy. Develop and maintain management information, including Key Risk Indicators (KRIs). Oversee the implementation and adherence to information security policies. Support policy execution, including outsourcing and third-party risk assessments. Conduct information security awareness and training programs. Information Security is an important part of our client's operating environment and has implemented a robust set of controls, including policies. These controls need to be monitored, reviewed, and improved, where necessary, to ensure that the specific security and business objectives are met. Next to that, comprehensive reporting and awareness is part of the function. You will also participate in projects and change initiatives, ensuring the integration of information security requirements throughout these processes. Building strong internal relationships and providing expert guidance to stakeholders will be crucial to your success in this role. Qualifications and Skills: Proven experience as an Information Security professional, particularly with policies and control frameworks. Background in the Financial service sector. Relevant certifications such as CISSP, CISM, CISA, or CRISC. Preferred background in IT. Ability to maintain an overview and focus on critical issues. Professional attitude and innovative mindset. Strong analytical and communication skills, capable of translating InfoSec concepts to senior management and vice versa. Relevant Bachelor's and/or Master's degree. Minimum of 5 years of relevant working experience. Fluency in English; proficiency in Dutch is a plus. In case you're interested in exploring this opportunity, please feel free to apply. We'll schedule a meeting promptly. Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
17/05/2024
General Information: Job Title: Information Security Officer Location: The Hague Contract to hire: (12 months) Salary indication: 85.000 - 95.000 Location: The Hague Role Overview: As an Information Security Officer, you will be responsible for managing 2nd line Information Security operations. Your role will encompass various aspects of the organization, aimed at enhancing the Information Security Management Framework. You will support the Lead Information Security in daily management tasks, ensuring robust and up-to-date security policies, controls, and risk management practices. ORM function is responsible for actively promoting a "no shock" operating environment, a transparent and consistent management framework of operational risks across all business units internationally. Key Responsibilities: Translate organizational needs, market standards, and regulatory requirements into effective policies and controls, maintaining their relevance and accuracy. Develop and maintain management information, including Key Risk Indicators (KRIs). Oversee the implementation and adherence to information security policies. Support policy execution, including outsourcing and third-party risk assessments. Conduct information security awareness and training programs. Information Security is an important part of our client's operating environment and has implemented a robust set of controls, including policies. These controls need to be monitored, reviewed, and improved, where necessary, to ensure that the specific security and business objectives are met. Next to that, comprehensive reporting and awareness is part of the function. You will also participate in projects and change initiatives, ensuring the integration of information security requirements throughout these processes. Building strong internal relationships and providing expert guidance to stakeholders will be crucial to your success in this role. Qualifications and Skills: Proven experience as an Information Security professional, particularly with policies and control frameworks. Background in the Financial service sector. Relevant certifications such as CISSP, CISM, CISA, or CRISC. Preferred background in IT. Ability to maintain an overview and focus on critical issues. Professional attitude and innovative mindset. Strong analytical and communication skills, capable of translating InfoSec concepts to senior management and vice versa. Relevant Bachelor's and/or Master's degree. Minimum of 5 years of relevant working experience. Fluency in English; proficiency in Dutch is a plus. In case you're interested in exploring this opportunity, please feel free to apply. We'll schedule a meeting promptly. Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
My client are a large government organisation, they are seeking a Data Scientist on an initial 6 month contract basis (37 hours per week). The role is paying £20.47 per hour for the duration of the contract, INSIDE IR35. LIVE SC CLEARANCE PREFFERED FOR THIS ROLE Qualifications PhD/Degree/MSc in a highly numerate subject (eg Data Science, Computer Science, Mathematics, Statistics, Physics) Mandatory Experience experience using open-source tools, such as Python, R and Git. Able to effectively translate and accurately communicate across technical and nontechnical stakeholders as well as facilitating discussions within a multidisciplinary team, with potentially difficult dynamics. Able to advocate for the team externally and can manage differing perspectives. Uses agreed standards and tools to design, code, test, correct and document moderate to complex programs and scripts from agreed specifications and subsequent iterations. Collaborates with others to review specifications where appropriate. Able to review requirements, specifications and define test conditions. Able to identify issues and risks associated with work whilst being able to analyse and report test activities and results. Understands and can help teams apply a range of practices. Develops deeper expertise on a narrower range of specialisms. Starts to apply emerging theory to practical situations. Can work with data engineers to map, produce, transform and test new data feeds for data owners and consumers, selecting the most appropriate tools and technologies. Can lead ad hoc data exploration in a wide variety of data serialisation and storage formats, from across the business, for data consumers. Displays strong intellectual curiosity and proactively explores areas of innovation in both government and industry. Can identify the business value for innovation within their organisation. Promotes and monitors continuous professional development within their organisation. Develops knowledge of cutting-edge techniques and shares knowledge. Propagates data science capability across the organisation. Successful candidates will be required to undergo BPSS Clearance, therefore applicants must of resided in the UK for a minimum of four out of the last five years, in order to undergo this level of security check.
16/05/2024
Project-based
My client are a large government organisation, they are seeking a Data Scientist on an initial 6 month contract basis (37 hours per week). The role is paying £20.47 per hour for the duration of the contract, INSIDE IR35. LIVE SC CLEARANCE PREFFERED FOR THIS ROLE Qualifications PhD/Degree/MSc in a highly numerate subject (eg Data Science, Computer Science, Mathematics, Statistics, Physics) Mandatory Experience experience using open-source tools, such as Python, R and Git. Able to effectively translate and accurately communicate across technical and nontechnical stakeholders as well as facilitating discussions within a multidisciplinary team, with potentially difficult dynamics. Able to advocate for the team externally and can manage differing perspectives. Uses agreed standards and tools to design, code, test, correct and document moderate to complex programs and scripts from agreed specifications and subsequent iterations. Collaborates with others to review specifications where appropriate. Able to review requirements, specifications and define test conditions. Able to identify issues and risks associated with work whilst being able to analyse and report test activities and results. Understands and can help teams apply a range of practices. Develops deeper expertise on a narrower range of specialisms. Starts to apply emerging theory to practical situations. Can work with data engineers to map, produce, transform and test new data feeds for data owners and consumers, selecting the most appropriate tools and technologies. Can lead ad hoc data exploration in a wide variety of data serialisation and storage formats, from across the business, for data consumers. Displays strong intellectual curiosity and proactively explores areas of innovation in both government and industry. Can identify the business value for innovation within their organisation. Promotes and monitors continuous professional development within their organisation. Develops knowledge of cutting-edge techniques and shares knowledge. Propagates data science capability across the organisation. Successful candidates will be required to undergo BPSS Clearance, therefore applicants must of resided in the UK for a minimum of four out of the last five years, in order to undergo this level of security check.
Global Technology Solutions Ltd
Portsmouth, Hampshire
We have an exciting opportunity for an Infrastructure Team Leader to join a blue chip organisation in Portsmouth on a permanent basis. This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of Portsmouth. Due to the nature of the end client, there is a requirement for financial background checks Shift patterns - 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Infrastructure Team Leader is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. The primary role is communication, having the ability to articulate complex problems to the customer in pressure situations, to think clearly and logically and to help resolve problems when they occur. This role is a 24/7 365 role. Key Skills: * Communication both written and verbal * Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) * Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: * Technical Management. * Coordination of Command Center and Technical Teams for problem determination and recovery * Identify and implement service improvements. * Own and drive all service incidents through to service recovery. * Planning and Implementation of weekend maintenance period tasks * Manage change activity on live services. * Shift lead for Command Center team Additional Responsibilities: * Participate in 24/7 Rotating Shift Pattern * Support end to end Project life cycle by working with project teams to assess, plan, document and implement new solutions/upgrades into the live client Services * Provide leadership, mentoring and guidance to the wider Command Center Team and roles * Participate in meetings requiring Technical Lead input for issues, solutions and planning affecting the Command Center and client Services "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
We have an exciting opportunity for an Infrastructure Team Leader to join a blue chip organisation in Portsmouth on a permanent basis. This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of Portsmouth. Due to the nature of the end client, there is a requirement for financial background checks Shift patterns - 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Infrastructure Team Leader is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. The primary role is communication, having the ability to articulate complex problems to the customer in pressure situations, to think clearly and logically and to help resolve problems when they occur. This role is a 24/7 365 role. Key Skills: * Communication both written and verbal * Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) * Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: * Technical Management. * Coordination of Command Center and Technical Teams for problem determination and recovery * Identify and implement service improvements. * Own and drive all service incidents through to service recovery. * Planning and Implementation of weekend maintenance period tasks * Manage change activity on live services. * Shift lead for Command Center team Additional Responsibilities: * Participate in 24/7 Rotating Shift Pattern * Support end to end Project life cycle by working with project teams to assess, plan, document and implement new solutions/upgrades into the live client Services * Provide leadership, mentoring and guidance to the wider Command Center Team and roles * Participate in meetings requiring Technical Lead input for issues, solutions and planning affecting the Command Center and client Services "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
Located in Southampton we are working with a thriving client with a focus on innovation and efficiency The company are continually investing in cutting-edge technologies to streamline their operations and to fully leverage the potential of the tools being invested in. They are currently seeking a talented IT Applications Analyst to join their team. Position Overview: Reporting directly to the Operations Director the role will play a pivotal role in maximising the utilisation of the Microsoft applications suite, particularly Microsoft Dynamics. This individual will collaborate and support the Ops Director in harnessing the full potential of the Microsoft investments. Key Responsibilities : Microsoft Applications Optimisation: Lead efforts to optimise the use of Microsoft applications across the organisation. Data Cleansing and Accuracy: Ensure data integrity by implementing rigorous data cleansing procedures and maintaining high levels of accuracy in all systems. User Needs Assessment: Work alongside the Operations Director to understand user requirements and identify opportunities for improvement in application usage. Recommendation and Implementation: Recommend actionable insights and strategies to improve operational efficiency's, streamline processes, and enhance data reporting accuracy. Training and Support: Provide training and ongoing support to users to facilitate the adoption of best practices and maximise the benefits of Microsoft applications. Collaboration: Collaborate cross-functionally with various departments to align IT solutions with business objectives and drive continuous improvement. What We Are Looking For In You : Proven experience in using Microsoft applications Experience in data cleansing and ensuring data accuracy. Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels. Analytic mindset with a keen eye for detail and problem-solving abilities. Ability to work independently as well as part of a team in a fast-paced environment. If you are passionate about leveraging technology to drive business success and thrive in a dynamic environment, we would love to hear from you. Please submit your CV via the "Apply" button or email (see below) for more details. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
15/05/2024
Full time
Located in Southampton we are working with a thriving client with a focus on innovation and efficiency The company are continually investing in cutting-edge technologies to streamline their operations and to fully leverage the potential of the tools being invested in. They are currently seeking a talented IT Applications Analyst to join their team. Position Overview: Reporting directly to the Operations Director the role will play a pivotal role in maximising the utilisation of the Microsoft applications suite, particularly Microsoft Dynamics. This individual will collaborate and support the Ops Director in harnessing the full potential of the Microsoft investments. Key Responsibilities : Microsoft Applications Optimisation: Lead efforts to optimise the use of Microsoft applications across the organisation. Data Cleansing and Accuracy: Ensure data integrity by implementing rigorous data cleansing procedures and maintaining high levels of accuracy in all systems. User Needs Assessment: Work alongside the Operations Director to understand user requirements and identify opportunities for improvement in application usage. Recommendation and Implementation: Recommend actionable insights and strategies to improve operational efficiency's, streamline processes, and enhance data reporting accuracy. Training and Support: Provide training and ongoing support to users to facilitate the adoption of best practices and maximise the benefits of Microsoft applications. Collaboration: Collaborate cross-functionally with various departments to align IT solutions with business objectives and drive continuous improvement. What We Are Looking For In You : Proven experience in using Microsoft applications Experience in data cleansing and ensuring data accuracy. Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels. Analytic mindset with a keen eye for detail and problem-solving abilities. Ability to work independently as well as part of a team in a fast-paced environment. If you are passionate about leveraging technology to drive business success and thrive in a dynamic environment, we would love to hear from you. Please submit your CV via the "Apply" button or email (see below) for more details. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
The Opportunity: In this role you will be involved with the project management of the design, construction, and installation for solar PV sites. You will also be undertaking the management project Health and Safety, including writing risk assessments and method statements. Finally you will have responsibility for the management of design engineers and subcontractors as well as project design, estimation/budgeting and procurement. Skills and Experience: Renewable energy industry knowledge and experience, with a particular focus on solar PV design, installation and operation NEBOSH, IOSH, SMSTS, working at height Working knowledge of 2D AutoCAD Proficiency with MS Excel Experience using ArcGIS Strong commitment to health and safety, and knowledge of H&S legislation as applicable to construction projects Providing technical input for feasibility stage projects Liaising with clients, DNOs, suppliers and consultants Conducting site visits to assess suitability for solar installations Knowledge and understanding of solar project finances Methodical, accurate and process focused approach Excellent communication and organisational skills Full UK Driving License Please contact John Noonan here at ISR to learn more?
15/05/2024
Full time
The Opportunity: In this role you will be involved with the project management of the design, construction, and installation for solar PV sites. You will also be undertaking the management project Health and Safety, including writing risk assessments and method statements. Finally you will have responsibility for the management of design engineers and subcontractors as well as project design, estimation/budgeting and procurement. Skills and Experience: Renewable energy industry knowledge and experience, with a particular focus on solar PV design, installation and operation NEBOSH, IOSH, SMSTS, working at height Working knowledge of 2D AutoCAD Proficiency with MS Excel Experience using ArcGIS Strong commitment to health and safety, and knowledge of H&S legislation as applicable to construction projects Providing technical input for feasibility stage projects Liaising with clients, DNOs, suppliers and consultants Conducting site visits to assess suitability for solar installations Knowledge and understanding of solar project finances Methodical, accurate and process focused approach Excellent communication and organisational skills Full UK Driving License Please contact John Noonan here at ISR to learn more?
Start : ASAP Duration : 6 months Location : Brooklyn, New York Telecommuting : On-Site Language Proficiency : English (Fluent) Mission: As the IT Infrastructure Manager for our transportation company based in Brooklyn, your mission will be to ensure the smooth operation and maintenance of our IT infrastructure. You will play a vital role in diagnosing PC issues, performing upgrades and maintenance, conducting jail tests, addressing improper usage, dealing with physical damage and malfunctions, and setting up phones. Technical Proficiencies: Diagnosing PC's: Proficient in diagnosing and troubleshooting PC hardware and software issues. Upgrading and Maintenance: Skilled in performing upgrades and regular maintenance tasks to ensure optimal performance of IT systems. 3Jail Tests: Experience conducting jail tests and ensuring compliance with security protocols. Addressing Improper Usage: Ability to identify and address improper usage of IT resources, including upgrades for CDK and connections to PCS. Dealing with Physical Damage and Malfunctions: Capable of handling physical damage and malfunctions of IT equipment, including repairs and replacements. Physical Relay: Serve as a physical relay for IT-related tasks, including equipment setup and configuration. Phone Proposal and Setup (Knox): Experience in proposing and setting up phones, including implementing Knox security features. Desired Candidate Attributes: Problem-Solving Skills: Ability to quickly diagnose and resolve IT issues. Attention to Detail: Meticulous attention to detail to ensure accuracy and thoroughness in IT tasks. Communication Skills: Excellent communication skills to interact effectively with team members and end-users. Technical Aptitude: Strong technical aptitude and a passion for staying updated on emerging technologies. Team Player: Ability to collaborate effectively with cross-functional teams and external vendors. Adaptability: Flexibility to adapt to changing priorities and environments in a dynamic work setting. Language: Proficiency in English required. Knowledge of additional languages is a plus.
26/04/2024
Project-based
Start : ASAP Duration : 6 months Location : Brooklyn, New York Telecommuting : On-Site Language Proficiency : English (Fluent) Mission: As the IT Infrastructure Manager for our transportation company based in Brooklyn, your mission will be to ensure the smooth operation and maintenance of our IT infrastructure. You will play a vital role in diagnosing PC issues, performing upgrades and maintenance, conducting jail tests, addressing improper usage, dealing with physical damage and malfunctions, and setting up phones. Technical Proficiencies: Diagnosing PC's: Proficient in diagnosing and troubleshooting PC hardware and software issues. Upgrading and Maintenance: Skilled in performing upgrades and regular maintenance tasks to ensure optimal performance of IT systems. 3Jail Tests: Experience conducting jail tests and ensuring compliance with security protocols. Addressing Improper Usage: Ability to identify and address improper usage of IT resources, including upgrades for CDK and connections to PCS. Dealing with Physical Damage and Malfunctions: Capable of handling physical damage and malfunctions of IT equipment, including repairs and replacements. Physical Relay: Serve as a physical relay for IT-related tasks, including equipment setup and configuration. Phone Proposal and Setup (Knox): Experience in proposing and setting up phones, including implementing Knox security features. Desired Candidate Attributes: Problem-Solving Skills: Ability to quickly diagnose and resolve IT issues. Attention to Detail: Meticulous attention to detail to ensure accuracy and thoroughness in IT tasks. Communication Skills: Excellent communication skills to interact effectively with team members and end-users. Technical Aptitude: Strong technical aptitude and a passion for staying updated on emerging technologies. Team Player: Ability to collaborate effectively with cross-functional teams and external vendors. Adaptability: Flexibility to adapt to changing priorities and environments in a dynamic work setting. Language: Proficiency in English required. Knowledge of additional languages is a plus.