Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Director of Applied AI and Data Science. Candidate will orchestrate a new era of innovation and impact at the crossroads of technology and law. Candidate will not only drive advancements in AI but also help shape the future of legal services to maximize impact for our clients. This position offers the rare opportunity to blend technical prowess with strategic foresight, making a tangible difference in our firm and the industry at large. Responsibilities: Lead and expand the strategic vision for deploying AI and advanced analytics within our firm, translating cutting-edge technology into practical, impactful legal solutions. Champion the identification, assessment, and prioritization of AI/advanced analytics use cases to revolutionize both our legal practices and business operations. Cultivate a high-calibre, cross-functional team of data scientists and responsible AI specialists, fostering a culture of excellence, innovation, and ethical AI. Drive collaboration across a diverse set of stakeholders through a unique hub and spoke model, ensuring the alignment of technology initiatives with business objectives. Oversee the development and implementation of proof-of-concepts and AI model deployment, ensuring seamless integration and value creation within our legal framework. Be the vanguard for a culture of continuous learning and knowledge exchange within the AI and Data Science Center of Excellence (COE), promoting cross-team collaboration and innovation. Offer strategic insights and leadership on the long-term implications, risks, and ethical considerations of AI and advanced analytics in the legal sector. Qualifications: Bachelor's degree in a relevant field is required, and an advanced degree or relevant certifications are highly preferred. Minimum of 10 years of relevant experience in AI, data science, or related fields, with a proven track record in professional services industries. Exceptional leadership skills, with experience in building, mentoring, and guiding high-performing, diverse teams of data scientists and AI professionals. Demonstrated success in developing and deploying AI-driven solutions and models, particularly within the legal or professional services sectors. Profound understanding of AI and advanced analytics technologies, coupled with the ability to discern their feasibility and long-term impact within the legal context. Exemplary communication and stakeholder management skills, adept at engaging with leadership and key stakeholders to drive consensus and action. A pioneering spirit, driven by a passion to enact change and deliver results in the legal field, balanced with a deep understanding of the associated long-term risks and ethical considerations. Technologies: AI/ML Frameworks and Tools: Expertise in popular machine learning libraries such as TensorFlow, PyTorch, and Keras. Proficient in using AI/ML platforms like Google AI Platform, AWS SageMaker, or Azure Machine Learning for model development and deployment. Data Analytics and Big Data Technologies: Proficient in big data technologies such as Hadoop, Spark, and Kafka for handling large datasets. Experience with data visualization tools like Tableau, Power BI, or Qlik for deriving actionable insights from data. Programming Languages: Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development. Familiarity with Java or Scala can be advantageous for integration with enterprise systems. Cloud Computing Platforms: In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services. Database Management: Experience with database management and querying tools, including traditional SQL databases (eg, MySQL, PostgreSQL) and NoSQL databases (eg, MongoDB, Cassandra). DevOps and MLOps: Familiarity with DevOps practices and tools (eg, Jenkins, Docker, Kubernetes) for efficient deployment of AI solutions. Understanding of MLOps principles to streamline the machine learning life cycle from experimentation to production. Legal-Tech Software: Exposure to legal-tech software and platforms is beneficial, as it provides contextual understanding crucial for application in the legal domain. Security and Compliance Tools: Knowledge of security protocols and compliance standards relevant to data privacy and AI ethics, especially in the legal sector. Collaboration and Project Management Tools: Proficiency in using project management and collaboration tools (eg, JIRA, Asana, Trello) to manage AI/ML projects efficiently. Emerging Technologies: Keen interest and understanding of emerging technologies in AI, such as natural language processing, computer vision, and predictive analytics, to stay ahead in the field.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Director of Applied AI and Data Science. Candidate will orchestrate a new era of innovation and impact at the crossroads of technology and law. Candidate will not only drive advancements in AI but also help shape the future of legal services to maximize impact for our clients. This position offers the rare opportunity to blend technical prowess with strategic foresight, making a tangible difference in our firm and the industry at large. Responsibilities: Lead and expand the strategic vision for deploying AI and advanced analytics within our firm, translating cutting-edge technology into practical, impactful legal solutions. Champion the identification, assessment, and prioritization of AI/advanced analytics use cases to revolutionize both our legal practices and business operations. Cultivate a high-calibre, cross-functional team of data scientists and responsible AI specialists, fostering a culture of excellence, innovation, and ethical AI. Drive collaboration across a diverse set of stakeholders through a unique hub and spoke model, ensuring the alignment of technology initiatives with business objectives. Oversee the development and implementation of proof-of-concepts and AI model deployment, ensuring seamless integration and value creation within our legal framework. Be the vanguard for a culture of continuous learning and knowledge exchange within the AI and Data Science Center of Excellence (COE), promoting cross-team collaboration and innovation. Offer strategic insights and leadership on the long-term implications, risks, and ethical considerations of AI and advanced analytics in the legal sector. Qualifications: Bachelor's degree in a relevant field is required, and an advanced degree or relevant certifications are highly preferred. Minimum of 10 years of relevant experience in AI, data science, or related fields, with a proven track record in professional services industries. Exceptional leadership skills, with experience in building, mentoring, and guiding high-performing, diverse teams of data scientists and AI professionals. Demonstrated success in developing and deploying AI-driven solutions and models, particularly within the legal or professional services sectors. Profound understanding of AI and advanced analytics technologies, coupled with the ability to discern their feasibility and long-term impact within the legal context. Exemplary communication and stakeholder management skills, adept at engaging with leadership and key stakeholders to drive consensus and action. A pioneering spirit, driven by a passion to enact change and deliver results in the legal field, balanced with a deep understanding of the associated long-term risks and ethical considerations. Technologies: AI/ML Frameworks and Tools: Expertise in popular machine learning libraries such as TensorFlow, PyTorch, and Keras. Proficient in using AI/ML platforms like Google AI Platform, AWS SageMaker, or Azure Machine Learning for model development and deployment. Data Analytics and Big Data Technologies: Proficient in big data technologies such as Hadoop, Spark, and Kafka for handling large datasets. Experience with data visualization tools like Tableau, Power BI, or Qlik for deriving actionable insights from data. Programming Languages: Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development. Familiarity with Java or Scala can be advantageous for integration with enterprise systems. Cloud Computing Platforms: In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services. Database Management: Experience with database management and querying tools, including traditional SQL databases (eg, MySQL, PostgreSQL) and NoSQL databases (eg, MongoDB, Cassandra). DevOps and MLOps: Familiarity with DevOps practices and tools (eg, Jenkins, Docker, Kubernetes) for efficient deployment of AI solutions. Understanding of MLOps principles to streamline the machine learning life cycle from experimentation to production. Legal-Tech Software: Exposure to legal-tech software and platforms is beneficial, as it provides contextual understanding crucial for application in the legal domain. Security and Compliance Tools: Knowledge of security protocols and compliance standards relevant to data privacy and AI ethics, especially in the legal sector. Collaboration and Project Management Tools: Proficiency in using project management and collaboration tools (eg, JIRA, Asana, Trello) to manage AI/ML projects efficiently. Emerging Technologies: Keen interest and understanding of emerging technologies in AI, such as natural language processing, computer vision, and predictive analytics, to stay ahead in the field.
Request Technology - Craig Johnson
Salt Lake City, Utah
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Director of Applied AI and Data Science. Candidate will orchestrate a new era of innovation and impact at the crossroads of technology and law. Candidate will not only drive advancements in AI but also help shape the future of legal services to maximize impact for our clients. This position offers the rare opportunity to blend technical prowess with strategic foresight, making a tangible difference in our firm and the industry at large. Responsibilities: Lead and expand the strategic vision for deploying AI and advanced analytics within our firm, translating cutting-edge technology into practical, impactful legal solutions. Champion the identification, assessment, and prioritization of AI/advanced analytics use cases to revolutionize both our legal practices and business operations. Cultivate a high-calibre, cross-functional team of data scientists and responsible AI specialists, fostering a culture of excellence, innovation, and ethical AI. Drive collaboration across a diverse set of stakeholders through a unique hub and spoke model, ensuring the alignment of technology initiatives with business objectives. Oversee the development and implementation of proof-of-concepts and AI model deployment, ensuring seamless integration and value creation within our legal framework. Be the vanguard for a culture of continuous learning and knowledge exchange within the AI and Data Science Center of Excellence (COE), promoting cross-team collaboration and innovation. Offer strategic insights and leadership on the long-term implications, risks, and ethical considerations of AI and advanced analytics in the legal sector. Qualifications: Bachelor's degree in a relevant field is required, and an advanced degree or relevant certifications are highly preferred. Minimum of 10 years of relevant experience in AI, data science, or related fields, with a proven track record in professional services industries. Exceptional leadership skills, with experience in building, mentoring, and guiding high-performing, diverse teams of data scientists and AI professionals. Demonstrated success in developing and deploying AI-driven solutions and models, particularly within the legal or professional services sectors. Profound understanding of AI and advanced analytics technologies, coupled with the ability to discern their feasibility and long-term impact within the legal context. Exemplary communication and stakeholder management skills, adept at engaging with leadership and key stakeholders to drive consensus and action. A pioneering spirit, driven by a passion to enact change and deliver results in the legal field, balanced with a deep understanding of the associated long-term risks and ethical considerations. Technologies: AI/ML Frameworks and Tools: Expertise in popular machine learning libraries such as TensorFlow, PyTorch, and Keras. Proficient in using AI/ML platforms like Google AI Platform, AWS SageMaker, or Azure Machine Learning for model development and deployment. Data Analytics and Big Data Technologies: Proficient in big data technologies such as Hadoop, Spark, and Kafka for handling large datasets. Experience with data visualization tools like Tableau, Power BI, or Qlik for deriving actionable insights from data. Programming Languages: Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development. Familiarity with Java or Scala can be advantageous for integration with enterprise systems. Cloud Computing Platforms: In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services. Database Management: Experience with database management and querying tools, including traditional SQL databases (eg, MySQL, PostgreSQL) and NoSQL databases (eg, MongoDB, Cassandra). DevOps and MLOps: Familiarity with DevOps practices and tools (eg, Jenkins, Docker, Kubernetes) for efficient deployment of AI solutions. Understanding of MLOps principles to streamline the machine learning life cycle from experimentation to production. Legal-Tech Software: Exposure to legal-tech software and platforms is beneficial, as it provides contextual understanding crucial for application in the legal domain. Security and Compliance Tools: Knowledge of security protocols and compliance standards relevant to data privacy and AI ethics, especially in the legal sector. Collaboration and Project Management Tools: Proficiency in using project management and collaboration tools (eg, JIRA, Asana, Trello) to manage AI/ML projects efficiently. Emerging Technologies: Keen interest and understanding of emerging technologies in AI, such as natural language processing, computer vision, and predictive analytics, to stay ahead in the field.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Director of Applied AI and Data Science. Candidate will orchestrate a new era of innovation and impact at the crossroads of technology and law. Candidate will not only drive advancements in AI but also help shape the future of legal services to maximize impact for our clients. This position offers the rare opportunity to blend technical prowess with strategic foresight, making a tangible difference in our firm and the industry at large. Responsibilities: Lead and expand the strategic vision for deploying AI and advanced analytics within our firm, translating cutting-edge technology into practical, impactful legal solutions. Champion the identification, assessment, and prioritization of AI/advanced analytics use cases to revolutionize both our legal practices and business operations. Cultivate a high-calibre, cross-functional team of data scientists and responsible AI specialists, fostering a culture of excellence, innovation, and ethical AI. Drive collaboration across a diverse set of stakeholders through a unique hub and spoke model, ensuring the alignment of technology initiatives with business objectives. Oversee the development and implementation of proof-of-concepts and AI model deployment, ensuring seamless integration and value creation within our legal framework. Be the vanguard for a culture of continuous learning and knowledge exchange within the AI and Data Science Center of Excellence (COE), promoting cross-team collaboration and innovation. Offer strategic insights and leadership on the long-term implications, risks, and ethical considerations of AI and advanced analytics in the legal sector. Qualifications: Bachelor's degree in a relevant field is required, and an advanced degree or relevant certifications are highly preferred. Minimum of 10 years of relevant experience in AI, data science, or related fields, with a proven track record in professional services industries. Exceptional leadership skills, with experience in building, mentoring, and guiding high-performing, diverse teams of data scientists and AI professionals. Demonstrated success in developing and deploying AI-driven solutions and models, particularly within the legal or professional services sectors. Profound understanding of AI and advanced analytics technologies, coupled with the ability to discern their feasibility and long-term impact within the legal context. Exemplary communication and stakeholder management skills, adept at engaging with leadership and key stakeholders to drive consensus and action. A pioneering spirit, driven by a passion to enact change and deliver results in the legal field, balanced with a deep understanding of the associated long-term risks and ethical considerations. Technologies: AI/ML Frameworks and Tools: Expertise in popular machine learning libraries such as TensorFlow, PyTorch, and Keras. Proficient in using AI/ML platforms like Google AI Platform, AWS SageMaker, or Azure Machine Learning for model development and deployment. Data Analytics and Big Data Technologies: Proficient in big data technologies such as Hadoop, Spark, and Kafka for handling large datasets. Experience with data visualization tools like Tableau, Power BI, or Qlik for deriving actionable insights from data. Programming Languages: Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development. Familiarity with Java or Scala can be advantageous for integration with enterprise systems. Cloud Computing Platforms: In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services. Database Management: Experience with database management and querying tools, including traditional SQL databases (eg, MySQL, PostgreSQL) and NoSQL databases (eg, MongoDB, Cassandra). DevOps and MLOps: Familiarity with DevOps practices and tools (eg, Jenkins, Docker, Kubernetes) for efficient deployment of AI solutions. Understanding of MLOps principles to streamline the machine learning life cycle from experimentation to production. Legal-Tech Software: Exposure to legal-tech software and platforms is beneficial, as it provides contextual understanding crucial for application in the legal domain. Security and Compliance Tools: Knowledge of security protocols and compliance standards relevant to data privacy and AI ethics, especially in the legal sector. Collaboration and Project Management Tools: Proficiency in using project management and collaboration tools (eg, JIRA, Asana, Trello) to manage AI/ML projects efficiently. Emerging Technologies: Keen interest and understanding of emerging technologies in AI, such as natural language processing, computer vision, and predictive analytics, to stay ahead in the field.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Director of Applied AI and Data Science. Candidate will orchestrate a new era of innovation and impact at the crossroads of technology and law. Candidate will not only drive advancements in AI but also help shape the future of legal services to maximize impact for our clients. This position offers the rare opportunity to blend technical prowess with strategic foresight, making a tangible difference in our firm and the industry at large. Responsibilities: Lead and expand the strategic vision for deploying AI and advanced analytics within our firm, translating cutting-edge technology into practical, impactful legal solutions. Champion the identification, assessment, and prioritization of AI/advanced analytics use cases to revolutionize both our legal practices and business operations. Cultivate a high-calibre, cross-functional team of data scientists and responsible AI specialists, fostering a culture of excellence, innovation, and ethical AI. Drive collaboration across a diverse set of stakeholders through a unique hub and spoke model, ensuring the alignment of technology initiatives with business objectives. Oversee the development and implementation of proof-of-concepts and AI model deployment, ensuring seamless integration and value creation within our legal framework. Be the vanguard for a culture of continuous learning and knowledge exchange within the AI and Data Science Center of Excellence (COE), promoting cross-team collaboration and innovation. Offer strategic insights and leadership on the long-term implications, risks, and ethical considerations of AI and advanced analytics in the legal sector. Qualifications: Bachelor's degree in a relevant field is required, and an advanced degree or relevant certifications are highly preferred. Minimum of 10 years of relevant experience in AI, data science, or related fields, with a proven track record in professional services industries. Exceptional leadership skills, with experience in building, mentoring, and guiding high-performing, diverse teams of data scientists and AI professionals. Demonstrated success in developing and deploying AI-driven solutions and models, particularly within the legal or professional services sectors. Profound understanding of AI and advanced analytics technologies, coupled with the ability to discern their feasibility and long-term impact within the legal context. Exemplary communication and stakeholder management skills, adept at engaging with leadership and key stakeholders to drive consensus and action. A pioneering spirit, driven by a passion to enact change and deliver results in the legal field, balanced with a deep understanding of the associated long-term risks and ethical considerations. Technologies: AI/ML Frameworks and Tools: Expertise in popular machine learning libraries such as TensorFlow, PyTorch, and Keras. Proficient in using AI/ML platforms like Google AI Platform, AWS SageMaker, or Azure Machine Learning for model development and deployment. Data Analytics and Big Data Technologies: Proficient in big data technologies such as Hadoop, Spark, and Kafka for handling large datasets. Experience with data visualization tools like Tableau, Power BI, or Qlik for deriving actionable insights from data. Programming Languages: Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development. Familiarity with Java or Scala can be advantageous for integration with enterprise systems. Cloud Computing Platforms: In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services. Database Management: Experience with database management and querying tools, including traditional SQL databases (eg, MySQL, PostgreSQL) and NoSQL databases (eg, MongoDB, Cassandra). DevOps and MLOps: Familiarity with DevOps practices and tools (eg, Jenkins, Docker, Kubernetes) for efficient deployment of AI solutions. Understanding of MLOps principles to streamline the machine learning life cycle from experimentation to production. Legal-Tech Software: Exposure to legal-tech software and platforms is beneficial, as it provides contextual understanding crucial for application in the legal domain. Security and Compliance Tools: Knowledge of security protocols and compliance standards relevant to data privacy and AI ethics, especially in the legal sector. Collaboration and Project Management Tools: Proficiency in using project management and collaboration tools (eg, JIRA, Asana, Trello) to manage AI/ML projects efficiently. Emerging Technologies: Keen interest and understanding of emerging technologies in AI, such as natural language processing, computer vision, and predictive analytics, to stay ahead in the field.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Director of Applied AI and Data Science. Candidate will orchestrate a new era of innovation and impact at the crossroads of technology and law. Candidate will not only drive advancements in AI but also help shape the future of legal services to maximize impact for our clients. This position offers the rare opportunity to blend technical prowess with strategic foresight, making a tangible difference in our firm and the industry at large. Responsibilities: Lead and expand the strategic vision for deploying AI and advanced analytics within our firm, translating cutting-edge technology into practical, impactful legal solutions. Champion the identification, assessment, and prioritization of AI/advanced analytics use cases to revolutionize both our legal practices and business operations. Cultivate a high-calibre, cross-functional team of data scientists and responsible AI specialists, fostering a culture of excellence, innovation, and ethical AI. Drive collaboration across a diverse set of stakeholders through a unique hub and spoke model, ensuring the alignment of technology initiatives with business objectives. Oversee the development and implementation of proof-of-concepts and AI model deployment, ensuring seamless integration and value creation within our legal framework. Be the vanguard for a culture of continuous learning and knowledge exchange within the AI and Data Science Center of Excellence (COE), promoting cross-team collaboration and innovation. Offer strategic insights and leadership on the long-term implications, risks, and ethical considerations of AI and advanced analytics in the legal sector. Qualifications: Bachelor's degree in a relevant field is required, and an advanced degree or relevant certifications are highly preferred. Minimum of 10 years of relevant experience in AI, data science, or related fields, with a proven track record in professional services industries. Exceptional leadership skills, with experience in building, mentoring, and guiding high-performing, diverse teams of data scientists and AI professionals. Demonstrated success in developing and deploying AI-driven solutions and models, particularly within the legal or professional services sectors. Profound understanding of AI and advanced analytics technologies, coupled with the ability to discern their feasibility and long-term impact within the legal context. Exemplary communication and stakeholder management skills, adept at engaging with leadership and key stakeholders to drive consensus and action. A pioneering spirit, driven by a passion to enact change and deliver results in the legal field, balanced with a deep understanding of the associated long-term risks and ethical considerations. Technologies: AI/ML Frameworks and Tools: Expertise in popular machine learning libraries such as TensorFlow, PyTorch, and Keras. Proficient in using AI/ML platforms like Google AI Platform, AWS SageMaker, or Azure Machine Learning for model development and deployment. Data Analytics and Big Data Technologies: Proficient in big data technologies such as Hadoop, Spark, and Kafka for handling large datasets. Experience with data visualization tools like Tableau, Power BI, or Qlik for deriving actionable insights from data. Programming Languages: Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development. Familiarity with Java or Scala can be advantageous for integration with enterprise systems. Cloud Computing Platforms: In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services. Database Management: Experience with database management and querying tools, including traditional SQL databases (eg, MySQL, PostgreSQL) and NoSQL databases (eg, MongoDB, Cassandra). DevOps and MLOps: Familiarity with DevOps practices and tools (eg, Jenkins, Docker, Kubernetes) for efficient deployment of AI solutions. Understanding of MLOps principles to streamline the machine learning life cycle from experimentation to production. Legal-Tech Software: Exposure to legal-tech software and platforms is beneficial, as it provides contextual understanding crucial for application in the legal domain. Security and Compliance Tools: Knowledge of security protocols and compliance standards relevant to data privacy and AI ethics, especially in the legal sector. Collaboration and Project Management Tools: Proficiency in using project management and collaboration tools (eg, JIRA, Asana, Trello) to manage AI/ML projects efficiently. Emerging Technologies: Keen interest and understanding of emerging technologies in AI, such as natural language processing, computer vision, and predictive analytics, to stay ahead in the field.
NO SPONSORSHIP Director of Applied AI and Data Science COE+RD SALARY: Open LOCATION: Chicago, IL/Houston, TX/Salt Lake City, UT 3 days in office and 2 days remote We need a person from a big 4 firm. 10 years AI data science experience developing and deploying AI driven solutions and models. This is particularly within legal or consulting services. advanced degrees and certifications this is to develop AI & Data science strong management strong soft skills and presence As the Director of Applied AI and Data Science, you will orchestrate a new era of innovation and impact at the crossroads of technology and law. Your leadership will not only drive advancements in AI but also help shape the future of legal services to maximize impact for our clients. This position offers the rare opportunity to blend technical prowess with strategic foresight, making a tangible difference in our firm and the industry at large. Essential Functions: Lead and expand the strategic vision for deploying AI and advanced analytics within our firm, translating cutting-edge technology into practical, impactful legal solutions. Champion the identification, assessment, and prioritization of AI/advanced analytics use cases to revolutionize both our legal practices and business operations. Cultivate a high-calibre, cross-functional team of data scientists and responsible AI specialists, fostering a culture of excellence, innovation, and ethical AI. Drive collaboration across a diverse set of stakeholders through a unique hub and spoke model, ensuring the alignment of technology initiatives with business objectives. Oversee the development and implementation of proof-of-concepts and AI model deployment, ensuring seamless integration and value creation within our legal framework. Be the vanguard for a culture of continuous learning and knowledge exchange within the AI and Data Science Center of Excellence (COE), promoting cross-team collaboration and innovation. Offer strategic insights and leadership on the long-term implications, risks, and ethical considerations of AI and advanced analytics in the legal sector. Qualifications & Requirements Bachelor's degree in a relevant field is required, and an advanced degree or relevant certifications are highly preferred. Minimum of 10 years of relevant experience in AI, data science, or related fields, with a proven track record in professional services industries. Exceptional leadership skills, with experience in building, mentoring, and guiding high-performing, diverse teams of data scientists and AI professionals. Demonstrated success in developing and deploying AI-driven solutions and models, particularly within the legal or professional services sectors. Profound understanding of AI and advanced analytics technologies, coupled with the ability to discern their feasibility and long-term impact within the legal context. Exemplary communication and stakeholder management skills, adept at engaging with leadership and key stakeholders to drive consensus and action. A pioneering spirit, driven by a passion to enact change and deliver results in the legal field, balanced with a deep understanding of the associated long-term risks and ethical considerations. AI/ML Frameworks and Tools: Expertise in popular machine learning libraries such as TensorFlow, PyTorch, and Keras. Proficient in using AI/ML platforms like Google AI Platform, AWS SageMaker, or Azure Machine Learning for model development and deployment. Data Analytics and Big Data Technologies: Proficient in big data technologies such as Hadoop, Spark, and Kafka for handling large datasets. Experience with data visualization tools like Tableau, Power BI, or Qlik for deriving actionable insights from data. Programming Languages: Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development. Familiarity with Java or Scala can be advantageous for integration with enterprise systems. Cloud Computing Platforms: In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services. Database Management: Experience with database management and querying tools, including traditional SQL databases (eg, MySQL, PostgreSQL) and NoSQL databases (eg, MongoDB, Cassandra). DevOps and MLOps: Familiarity with DevOps practices and tools (eg, Jenkins, Docker, Kubernetes) for efficient deployment of AI solutions. Understanding of MLOps principles to streamline the machine learning life cycle from experimentation to production. Legal-Tech Software: Exposure to legal-tech software and platforms is beneficial, as it provides contextual understanding crucial for application in the legal domain. Security and Compliance Tools: Knowledge of security protocols and compliance standards relevant to data privacy and AI ethics, especially in the legal sector. Collaboration and Project Management Tools: Proficiency in using project management and collaboration tools (eg, JIRA, Asana, Trello) to manage AI/ML projects efficiently. Emerging Technologies: Keen interest and understanding of emerging technologies in AI, such as natural language processing, computer vision, and predictive analytics, to stay ahead in the field.
17/05/2024
Full time
NO SPONSORSHIP Director of Applied AI and Data Science COE+RD SALARY: Open LOCATION: Chicago, IL/Houston, TX/Salt Lake City, UT 3 days in office and 2 days remote We need a person from a big 4 firm. 10 years AI data science experience developing and deploying AI driven solutions and models. This is particularly within legal or consulting services. advanced degrees and certifications this is to develop AI & Data science strong management strong soft skills and presence As the Director of Applied AI and Data Science, you will orchestrate a new era of innovation and impact at the crossroads of technology and law. Your leadership will not only drive advancements in AI but also help shape the future of legal services to maximize impact for our clients. This position offers the rare opportunity to blend technical prowess with strategic foresight, making a tangible difference in our firm and the industry at large. Essential Functions: Lead and expand the strategic vision for deploying AI and advanced analytics within our firm, translating cutting-edge technology into practical, impactful legal solutions. Champion the identification, assessment, and prioritization of AI/advanced analytics use cases to revolutionize both our legal practices and business operations. Cultivate a high-calibre, cross-functional team of data scientists and responsible AI specialists, fostering a culture of excellence, innovation, and ethical AI. Drive collaboration across a diverse set of stakeholders through a unique hub and spoke model, ensuring the alignment of technology initiatives with business objectives. Oversee the development and implementation of proof-of-concepts and AI model deployment, ensuring seamless integration and value creation within our legal framework. Be the vanguard for a culture of continuous learning and knowledge exchange within the AI and Data Science Center of Excellence (COE), promoting cross-team collaboration and innovation. Offer strategic insights and leadership on the long-term implications, risks, and ethical considerations of AI and advanced analytics in the legal sector. Qualifications & Requirements Bachelor's degree in a relevant field is required, and an advanced degree or relevant certifications are highly preferred. Minimum of 10 years of relevant experience in AI, data science, or related fields, with a proven track record in professional services industries. Exceptional leadership skills, with experience in building, mentoring, and guiding high-performing, diverse teams of data scientists and AI professionals. Demonstrated success in developing and deploying AI-driven solutions and models, particularly within the legal or professional services sectors. Profound understanding of AI and advanced analytics technologies, coupled with the ability to discern their feasibility and long-term impact within the legal context. Exemplary communication and stakeholder management skills, adept at engaging with leadership and key stakeholders to drive consensus and action. A pioneering spirit, driven by a passion to enact change and deliver results in the legal field, balanced with a deep understanding of the associated long-term risks and ethical considerations. AI/ML Frameworks and Tools: Expertise in popular machine learning libraries such as TensorFlow, PyTorch, and Keras. Proficient in using AI/ML platforms like Google AI Platform, AWS SageMaker, or Azure Machine Learning for model development and deployment. Data Analytics and Big Data Technologies: Proficient in big data technologies such as Hadoop, Spark, and Kafka for handling large datasets. Experience with data visualization tools like Tableau, Power BI, or Qlik for deriving actionable insights from data. Programming Languages: Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development. Familiarity with Java or Scala can be advantageous for integration with enterprise systems. Cloud Computing Platforms: In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services. Database Management: Experience with database management and querying tools, including traditional SQL databases (eg, MySQL, PostgreSQL) and NoSQL databases (eg, MongoDB, Cassandra). DevOps and MLOps: Familiarity with DevOps practices and tools (eg, Jenkins, Docker, Kubernetes) for efficient deployment of AI solutions. Understanding of MLOps principles to streamline the machine learning life cycle from experimentation to production. Legal-Tech Software: Exposure to legal-tech software and platforms is beneficial, as it provides contextual understanding crucial for application in the legal domain. Security and Compliance Tools: Knowledge of security protocols and compliance standards relevant to data privacy and AI ethics, especially in the legal sector. Collaboration and Project Management Tools: Proficiency in using project management and collaboration tools (eg, JIRA, Asana, Trello) to manage AI/ML projects efficiently. Emerging Technologies: Keen interest and understanding of emerging technologies in AI, such as natural language processing, computer vision, and predictive analytics, to stay ahead in the field.
NO SPONSORSHIP Director of Applied AI and Data Science COE+RD SALARY: Open LOCATION: Chicago, IL/Houston, TX/Salt Lake City, UT 3 days in office and 2 days remote We need a person from a big 4 firm. 10 years AI data science experience developing and deploying AI driven solutions and models. This is particularly within legal or consulting services. advanced degrees and certifications this is to develop AI & Data science strong management strong soft skills and presence As the Director of Applied AI and Data Science, you will orchestrate a new era of innovation and impact at the crossroads of technology and law. Your leadership will not only drive advancements in AI but also help shape the future of legal services to maximize impact for our clients. This position offers the rare opportunity to blend technical prowess with strategic foresight, making a tangible difference in our firm and the industry at large. Essential Functions: Lead and expand the strategic vision for deploying AI and advanced analytics within our firm, translating cutting-edge technology into practical, impactful legal solutions. Champion the identification, assessment, and prioritization of AI/advanced analytics use cases to revolutionize both our legal practices and business operations. Cultivate a high-calibre, cross-functional team of data scientists and responsible AI specialists, fostering a culture of excellence, innovation, and ethical AI. Drive collaboration across a diverse set of stakeholders through a unique hub and spoke model, ensuring the alignment of technology initiatives with business objectives. Oversee the development and implementation of proof-of-concepts and AI model deployment, ensuring seamless integration and value creation within our legal framework. Be the vanguard for a culture of continuous learning and knowledge exchange within the AI and Data Science Center of Excellence (COE), promoting cross-team collaboration and innovation. Offer strategic insights and leadership on the long-term implications, risks, and ethical considerations of AI and advanced analytics in the legal sector. Qualifications & Requirements Bachelor s degree in a relevant field is required, and an advanced degree or relevant certifications are highly preferred. Minimum of 10 years of relevant experience in AI, data science, or related fields, with a proven track record in professional services industries. Exceptional leadership skills, with experience in building, mentoring, and guiding high-performing, diverse teams of data scientists and AI professionals. Demonstrated success in developing and deploying AI-driven solutions and models, particularly within the legal or professional services sectors. Profound understanding of AI and advanced analytics technologies, coupled with the ability to discern their feasibility and long-term impact within the legal context. Exemplary communication and stakeholder management skills, adept at engaging with leadership and key stakeholders to drive consensus and action. A pioneering spirit, driven by a passion to enact change and deliver results in the legal field, balanced with a deep understanding of the associated long-term risks and ethical considerations. AI/ML Frameworks and Tools: Expertise in popular machine learning libraries such as TensorFlow, PyTorch, and Keras. Proficient in using AI/ML platforms like Google AI Platform, AWS SageMaker, or Azure Machine Learning for model development and deployment. Data Analytics and Big Data Technologies: Proficient in big data technologies such as Hadoop, Spark, and Kafka for handling large datasets. Experience with data visualization tools like Tableau, Power BI, or Qlik for deriving actionable insights from data. Programming Languages: Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development. Familiarity with Java or Scala can be advantageous for integration with enterprise systems. Cloud Computing Platforms: In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services. Database Management: Experience with database management and querying tools, including traditional SQL databases (eg, MySQL, PostgreSQL) and NoSQL databases (eg, MongoDB, Cassandra). DevOps and MLOps: Familiarity with DevOps practices and tools (eg, Jenkins, Docker, Kubernetes) for efficient deployment of AI solutions. Understanding of MLOps principles to streamline the machine learning life cycle from experimentation to production. Legal-Tech Software: Exposure to legal-tech software and platforms is beneficial, as it provides contextual understanding crucial for application in the legal domain. Security and Compliance Tools: Knowledge of security protocols and compliance standards relevant to data privacy and AI ethics, especially in the legal sector. Collaboration and Project Management Tools: Proficiency in using project management and collaboration tools (eg, JIRA, Asana, Trello) to manage AI/ML projects efficiently. Emerging Technologies: Keen interest and understanding of emerging technologies in AI, such as natural language processing, computer vision, and predictive analytics, to stay ahead in the field.
17/05/2024
Full time
NO SPONSORSHIP Director of Applied AI and Data Science COE+RD SALARY: Open LOCATION: Chicago, IL/Houston, TX/Salt Lake City, UT 3 days in office and 2 days remote We need a person from a big 4 firm. 10 years AI data science experience developing and deploying AI driven solutions and models. This is particularly within legal or consulting services. advanced degrees and certifications this is to develop AI & Data science strong management strong soft skills and presence As the Director of Applied AI and Data Science, you will orchestrate a new era of innovation and impact at the crossroads of technology and law. Your leadership will not only drive advancements in AI but also help shape the future of legal services to maximize impact for our clients. This position offers the rare opportunity to blend technical prowess with strategic foresight, making a tangible difference in our firm and the industry at large. Essential Functions: Lead and expand the strategic vision for deploying AI and advanced analytics within our firm, translating cutting-edge technology into practical, impactful legal solutions. Champion the identification, assessment, and prioritization of AI/advanced analytics use cases to revolutionize both our legal practices and business operations. Cultivate a high-calibre, cross-functional team of data scientists and responsible AI specialists, fostering a culture of excellence, innovation, and ethical AI. Drive collaboration across a diverse set of stakeholders through a unique hub and spoke model, ensuring the alignment of technology initiatives with business objectives. Oversee the development and implementation of proof-of-concepts and AI model deployment, ensuring seamless integration and value creation within our legal framework. Be the vanguard for a culture of continuous learning and knowledge exchange within the AI and Data Science Center of Excellence (COE), promoting cross-team collaboration and innovation. Offer strategic insights and leadership on the long-term implications, risks, and ethical considerations of AI and advanced analytics in the legal sector. Qualifications & Requirements Bachelor s degree in a relevant field is required, and an advanced degree or relevant certifications are highly preferred. Minimum of 10 years of relevant experience in AI, data science, or related fields, with a proven track record in professional services industries. Exceptional leadership skills, with experience in building, mentoring, and guiding high-performing, diverse teams of data scientists and AI professionals. Demonstrated success in developing and deploying AI-driven solutions and models, particularly within the legal or professional services sectors. Profound understanding of AI and advanced analytics technologies, coupled with the ability to discern their feasibility and long-term impact within the legal context. Exemplary communication and stakeholder management skills, adept at engaging with leadership and key stakeholders to drive consensus and action. A pioneering spirit, driven by a passion to enact change and deliver results in the legal field, balanced with a deep understanding of the associated long-term risks and ethical considerations. AI/ML Frameworks and Tools: Expertise in popular machine learning libraries such as TensorFlow, PyTorch, and Keras. Proficient in using AI/ML platforms like Google AI Platform, AWS SageMaker, or Azure Machine Learning for model development and deployment. Data Analytics and Big Data Technologies: Proficient in big data technologies such as Hadoop, Spark, and Kafka for handling large datasets. Experience with data visualization tools like Tableau, Power BI, or Qlik for deriving actionable insights from data. Programming Languages: Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development. Familiarity with Java or Scala can be advantageous for integration with enterprise systems. Cloud Computing Platforms: In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services. Database Management: Experience with database management and querying tools, including traditional SQL databases (eg, MySQL, PostgreSQL) and NoSQL databases (eg, MongoDB, Cassandra). DevOps and MLOps: Familiarity with DevOps practices and tools (eg, Jenkins, Docker, Kubernetes) for efficient deployment of AI solutions. Understanding of MLOps principles to streamline the machine learning life cycle from experimentation to production. Legal-Tech Software: Exposure to legal-tech software and platforms is beneficial, as it provides contextual understanding crucial for application in the legal domain. Security and Compliance Tools: Knowledge of security protocols and compliance standards relevant to data privacy and AI ethics, especially in the legal sector. Collaboration and Project Management Tools: Proficiency in using project management and collaboration tools (eg, JIRA, Asana, Trello) to manage AI/ML projects efficiently. Emerging Technologies: Keen interest and understanding of emerging technologies in AI, such as natural language processing, computer vision, and predictive analytics, to stay ahead in the field.
Request Technology - Robyn Honquest
Salt Lake City, Utah
NO SPONSORSHIP Director of Applied AI and Data Science COE+RD SALARY: Open LOCATION: Chicago, IL/Houston, TX/Salt Lake City, UT 3 days in office and 2 days remote We need a person from a big 4 firm. 10 years AI data science experience developing and deploying AI driven solutions and models. This is particularly within legal or consulting services. advanced degrees and certifications this is to develop AI & Data science strong management strong soft skills and presence As the Director of Applied AI and Data Science, you will orchestrate a new era of innovation and impact at the crossroads of technology and law. Your leadership will not only drive advancements in AI but also help shape the future of legal services to maximize impact for our clients. This position offers the rare opportunity to blend technical prowess with strategic foresight, making a tangible difference in our firm and the industry at large. Essential Functions: Lead and expand the strategic vision for deploying AI and advanced analytics within our firm, translating cutting-edge technology into practical, impactful legal solutions. Champion the identification, assessment, and prioritization of AI/advanced analytics use cases to revolutionize both our legal practices and business operations. Cultivate a high-calibre, cross-functional team of data scientists and responsible AI specialists, fostering a culture of excellence, innovation, and ethical AI. Drive collaboration across a diverse set of stakeholders through a unique hub and spoke model, ensuring the alignment of technology initiatives with business objectives. Oversee the development and implementation of proof-of-concepts and AI model deployment, ensuring seamless integration and value creation within our legal framework. Be the vanguard for a culture of continuous learning and knowledge exchange within the AI and Data Science Center of Excellence (COE), promoting cross-team collaboration and innovation. Offer strategic insights and leadership on the long-term implications, risks, and ethical considerations of AI and advanced analytics in the legal sector. Qualifications & Requirements Bachelor s degree in a relevant field is required, and an advanced degree or relevant certifications are highly preferred. Minimum of 10 years of relevant experience in AI, data science, or related fields, with a proven track record in professional services industries. Exceptional leadership skills, with experience in building, mentoring, and guiding high-performing, diverse teams of data scientists and AI professionals. Demonstrated success in developing and deploying AI-driven solutions and models, particularly within the legal or professional services sectors. Profound understanding of AI and advanced analytics technologies, coupled with the ability to discern their feasibility and long-term impact within the legal context. Exemplary communication and stakeholder management skills, adept at engaging with leadership and key stakeholders to drive consensus and action. A pioneering spirit, driven by a passion to enact change and deliver results in the legal field, balanced with a deep understanding of the associated long-term risks and ethical considerations. AI/ML Frameworks and Tools: Expertise in popular machine learning libraries such as TensorFlow, PyTorch, and Keras. Proficient in using AI/ML platforms like Google AI Platform, AWS SageMaker, or Azure Machine Learning for model development and deployment. Data Analytics and Big Data Technologies: Proficient in big data technologies such as Hadoop, Spark, and Kafka for handling large datasets. Experience with data visualization tools like Tableau, Power BI, or Qlik for deriving actionable insights from data. Programming Languages: Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development. Familiarity with Java or Scala can be advantageous for integration with enterprise systems. Cloud Computing Platforms: In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services. Database Management: Experience with database management and querying tools, including traditional SQL databases (eg, MySQL, PostgreSQL) and NoSQL databases (eg, MongoDB, Cassandra). DevOps and MLOps: Familiarity with DevOps practices and tools (eg, Jenkins, Docker, Kubernetes) for efficient deployment of AI solutions. Understanding of MLOps principles to streamline the machine learning life cycle from experimentation to production. Legal-Tech Software: Exposure to legal-tech software and platforms is beneficial, as it provides contextual understanding crucial for application in the legal domain. Security and Compliance Tools: Knowledge of security protocols and compliance standards relevant to data privacy and AI ethics, especially in the legal sector. Collaboration and Project Management Tools: Proficiency in using project management and collaboration tools (eg, JIRA, Asana, Trello) to manage AI/ML projects efficiently. Emerging Technologies: Keen interest and understanding of emerging technologies in AI, such as natural language processing, computer vision, and predictive analytics, to stay ahead in the field.
17/05/2024
Full time
NO SPONSORSHIP Director of Applied AI and Data Science COE+RD SALARY: Open LOCATION: Chicago, IL/Houston, TX/Salt Lake City, UT 3 days in office and 2 days remote We need a person from a big 4 firm. 10 years AI data science experience developing and deploying AI driven solutions and models. This is particularly within legal or consulting services. advanced degrees and certifications this is to develop AI & Data science strong management strong soft skills and presence As the Director of Applied AI and Data Science, you will orchestrate a new era of innovation and impact at the crossroads of technology and law. Your leadership will not only drive advancements in AI but also help shape the future of legal services to maximize impact for our clients. This position offers the rare opportunity to blend technical prowess with strategic foresight, making a tangible difference in our firm and the industry at large. Essential Functions: Lead and expand the strategic vision for deploying AI and advanced analytics within our firm, translating cutting-edge technology into practical, impactful legal solutions. Champion the identification, assessment, and prioritization of AI/advanced analytics use cases to revolutionize both our legal practices and business operations. Cultivate a high-calibre, cross-functional team of data scientists and responsible AI specialists, fostering a culture of excellence, innovation, and ethical AI. Drive collaboration across a diverse set of stakeholders through a unique hub and spoke model, ensuring the alignment of technology initiatives with business objectives. Oversee the development and implementation of proof-of-concepts and AI model deployment, ensuring seamless integration and value creation within our legal framework. Be the vanguard for a culture of continuous learning and knowledge exchange within the AI and Data Science Center of Excellence (COE), promoting cross-team collaboration and innovation. Offer strategic insights and leadership on the long-term implications, risks, and ethical considerations of AI and advanced analytics in the legal sector. Qualifications & Requirements Bachelor s degree in a relevant field is required, and an advanced degree or relevant certifications are highly preferred. Minimum of 10 years of relevant experience in AI, data science, or related fields, with a proven track record in professional services industries. Exceptional leadership skills, with experience in building, mentoring, and guiding high-performing, diverse teams of data scientists and AI professionals. Demonstrated success in developing and deploying AI-driven solutions and models, particularly within the legal or professional services sectors. Profound understanding of AI and advanced analytics technologies, coupled with the ability to discern their feasibility and long-term impact within the legal context. Exemplary communication and stakeholder management skills, adept at engaging with leadership and key stakeholders to drive consensus and action. A pioneering spirit, driven by a passion to enact change and deliver results in the legal field, balanced with a deep understanding of the associated long-term risks and ethical considerations. AI/ML Frameworks and Tools: Expertise in popular machine learning libraries such as TensorFlow, PyTorch, and Keras. Proficient in using AI/ML platforms like Google AI Platform, AWS SageMaker, or Azure Machine Learning for model development and deployment. Data Analytics and Big Data Technologies: Proficient in big data technologies such as Hadoop, Spark, and Kafka for handling large datasets. Experience with data visualization tools like Tableau, Power BI, or Qlik for deriving actionable insights from data. Programming Languages: Strong proficiency in programming languages such as Python, R, and SQL, crucial for data manipulation and algorithm development. Familiarity with Java or Scala can be advantageous for integration with enterprise systems. Cloud Computing Platforms: In-depth knowledge of cloud computing environments such as AWS, Azure, or Google Cloud Platform, particularly their AI and data analytics services. Database Management: Experience with database management and querying tools, including traditional SQL databases (eg, MySQL, PostgreSQL) and NoSQL databases (eg, MongoDB, Cassandra). DevOps and MLOps: Familiarity with DevOps practices and tools (eg, Jenkins, Docker, Kubernetes) for efficient deployment of AI solutions. Understanding of MLOps principles to streamline the machine learning life cycle from experimentation to production. Legal-Tech Software: Exposure to legal-tech software and platforms is beneficial, as it provides contextual understanding crucial for application in the legal domain. Security and Compliance Tools: Knowledge of security protocols and compliance standards relevant to data privacy and AI ethics, especially in the legal sector. Collaboration and Project Management Tools: Proficiency in using project management and collaboration tools (eg, JIRA, Asana, Trello) to manage AI/ML projects efficiently. Emerging Technologies: Keen interest and understanding of emerging technologies in AI, such as natural language processing, computer vision, and predictive analytics, to stay ahead in the field.
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
17/05/2024
Full time
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
Role - SPECIALIST - DATACENTRE SERVICES Job type - Full Time Work location - London, UK Job Description: Windows Active Directory SME -L3 Experience: 10+ years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Create and develop patterns/templates, reference architectures and automation runbooks/scripts enabling remote execution of tasks and auto-remediation. Perform vulnerability assessment and patch management activities for system reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Technical Skills Must have excellent communication and problem-solving skills Hands-on experience to perform system installation and troubleshooting to normalize the impacted services. Systematic problem-solving approach coupled with a strong sense of ownership and drive. Experience to design, lead and participate in Business Continuity & Disaster Recovery activities. Sound experience in troubleshooting infrastructure, Identity and access related incidents. Previous working experience as a Windows SME of at least 8 years in a mid-to-large-scale multi-geo organization Experience in designing, analysing and troubleshooting large-scale distributed systems. Experience of Domain Migration, Transformation and consolidation. In-depth knowledge of Microsoft Windows Operating system and Services; like Active Directory, Azure AD/Entra ID, ADFS, RODC, AD Integrated DNS, DHCP, IIS, RADIUS, Terminal Services, Bitlocker, Multifactor Authentication, Performance Monitoring, etc. Demonstrable ability in managing windows server 2012/2016/2019. Strong knowledge of Active Directory architecture, including domains, forests, trusts, group policies, and LDAP. Must have experience with AD Group Policies, Fine Grain Password, Security and Distribution Groups, FSMO roles, Site Links & Replication, etc. Sound knowledge and experience of networking protocols and services eg TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, SDN, OSI layers and load balancing. Sound knowledge on DNS, HTTP, LDAP, SMTP and SNMP services/protocols. Good knowledge/Experience with E-mail and Collaboration technologies such as Exchange 2012, O365/M365, SharePoint online is an advantage.
17/05/2024
Full time
Role - SPECIALIST - DATACENTRE SERVICES Job type - Full Time Work location - London, UK Job Description: Windows Active Directory SME -L3 Experience: 10+ years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Create and develop patterns/templates, reference architectures and automation runbooks/scripts enabling remote execution of tasks and auto-remediation. Perform vulnerability assessment and patch management activities for system reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Technical Skills Must have excellent communication and problem-solving skills Hands-on experience to perform system installation and troubleshooting to normalize the impacted services. Systematic problem-solving approach coupled with a strong sense of ownership and drive. Experience to design, lead and participate in Business Continuity & Disaster Recovery activities. Sound experience in troubleshooting infrastructure, Identity and access related incidents. Previous working experience as a Windows SME of at least 8 years in a mid-to-large-scale multi-geo organization Experience in designing, analysing and troubleshooting large-scale distributed systems. Experience of Domain Migration, Transformation and consolidation. In-depth knowledge of Microsoft Windows Operating system and Services; like Active Directory, Azure AD/Entra ID, ADFS, RODC, AD Integrated DNS, DHCP, IIS, RADIUS, Terminal Services, Bitlocker, Multifactor Authentication, Performance Monitoring, etc. Demonstrable ability in managing windows server 2012/2016/2019. Strong knowledge of Active Directory architecture, including domains, forests, trusts, group policies, and LDAP. Must have experience with AD Group Policies, Fine Grain Password, Security and Distribution Groups, FSMO roles, Site Links & Replication, etc. Sound knowledge and experience of networking protocols and services eg TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, SDN, OSI layers and load balancing. Sound knowledge on DNS, HTTP, LDAP, SMTP and SNMP services/protocols. Good knowledge/Experience with E-mail and Collaboration technologies such as Exchange 2012, O365/M365, SharePoint online is an advantage.
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: SIEM/Incident SME (Need Active DV Clearance) Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months Role Description: Main Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium The Cyber role is to join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
17/05/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: SIEM/Incident SME (Need Active DV Clearance) Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months Role Description: Main Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium The Cyber role is to join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
Security Administrator - Manchester Hybrid: 2 days office - 3 days home The candidate will be responsible for the day-to-day management of various security tools and platforms, ensuring the security and integrity of our IT infrastructure. The ideal candidate will have hands-on experience with security tools such as Trend Anti-virus, Cloudflare, Email filtering, Microsoft 365 security, and Nessus Tenable scanning solutions. Responsibilities: Manage and administer day-to-day security tools, including Trend Anti-virus, Forescout, Email filtering, Microsoft 365 security, and Nessus Tenable scanning solutions. Maintain a strong working knowledge of AWS services and manage security aspects related to AWS, such as Active Directory, Entra, etc. Align company access policies with the Zero Trust networking model, using SASE technologies like Cloudflare. Good understanding of network infrastructure and protocols. Strong problem-solving and analytical skills. Ability to effectively communicate and collaborate with cross-functional teams. Relevant certifications such as Certified Information Systems Security Professional (CISSP) or AWS Certified Security - Specialty. Knowledge of ISO27001 requirements and experience in aligning security policies with customer-specific requirements is a plus. Join our team and play a crucial role in maintaining the security of our IT infrastructure, ensuring compliance with industry standards and customer security requirements. Please apply for further information
17/05/2024
Project-based
Security Administrator - Manchester Hybrid: 2 days office - 3 days home The candidate will be responsible for the day-to-day management of various security tools and platforms, ensuring the security and integrity of our IT infrastructure. The ideal candidate will have hands-on experience with security tools such as Trend Anti-virus, Cloudflare, Email filtering, Microsoft 365 security, and Nessus Tenable scanning solutions. Responsibilities: Manage and administer day-to-day security tools, including Trend Anti-virus, Forescout, Email filtering, Microsoft 365 security, and Nessus Tenable scanning solutions. Maintain a strong working knowledge of AWS services and manage security aspects related to AWS, such as Active Directory, Entra, etc. Align company access policies with the Zero Trust networking model, using SASE technologies like Cloudflare. Good understanding of network infrastructure and protocols. Strong problem-solving and analytical skills. Ability to effectively communicate and collaborate with cross-functional teams. Relevant certifications such as Certified Information Systems Security Professional (CISSP) or AWS Certified Security - Specialty. Knowledge of ISO27001 requirements and experience in aligning security policies with customer-specific requirements is a plus. Join our team and play a crucial role in maintaining the security of our IT infrastructure, ensuring compliance with industry standards and customer security requirements. Please apply for further information
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
17/05/2024
Full time
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
Your new role We are looking for a Database Administrator to develop, implement, and maintain the 24/7 corporate database infrastructure for the organisation. The role also involves supporting the enterprise-wide server and storage infrastructure, computer information systems, applications software, and web-based service delivery. Design, implement, maintain and support the database and associated infrastructure to ensure a robust, reliable, efficient and secure operation of the systems and services. Undertake a key responsibility and/or provide backup cover across the team, such as for selected server and storage infrastructure, operating systems, application software, and web-based service delivery, including effective liaison with contracted external suppliers and ensuring alignment with agreed technology and enterprise systems strategy, service requirements, security arrangements, and data exchange and inter-operability requirements. Installation, configuration, and upgrades to database systems and applications software as required, including server virtualisation where applicable. Maintain data standards, including adherence to the Data Protection Act. Monitor and manage systems performance and usage, taking baselines, recording trends and initiation prompt and appropriate action to resolve faults and problems, maintain services and increase capacity when required. Implementation, monitoring and maintenance of agreed standards, services, access arrangements, and security measures Comply with agreed change management procedures and 'at risk' times for the implementation of changes, including taking account of organisation's requirements and providing adequate notice and information for users Test and implement new technologies and services in accordance with agreed strategic development priorities and service requirements, and in conjunction with other substantive and project teams. Plan and test systems business continuity and disaster recovery arrangements, including associated documentation, risk registers, diagrams, and action scripts Assist the Head of IT Operations with the analysis, evaluation, and procurement of hardware and software solutions required for the development and maintenance of the provision. What you'll need to succeed Substantial proven practical expertise and experience in supporting large corporate systems and applications in a large enterprise networked environment at an appropriate level of responsibility Proven knowledge of server operating systems and virtualisation techniques Proven specialist understanding, expertise and experience appropriate to a designated key responsibility A good understanding of the systems and services required to support learning, teaching, research, and university business and administration requirements. A good understanding of information security principles and best practice. Experience in: Windows and SQL server systems, Active Directory Novell Netware systems, Zenworks, e-Directory Linux (SUSE) systems Sun Solaris Unix systems, NIS+ Lotus Domino MS Exchange and mail services Web Servers, Apache, Tomcat Experience across the Oracle suite Data warehouse infrastructure, data archive solutions Storage area networks, volume management Anti-virus software Technical architectures and development environments inc JAVA, .NET and Visual C++ What you'll get in return A permanent role paying up to £53,000pa + benefits. The role is based in Hertfordshire and hybrid working is on offer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/05/2024
Full time
Your new role We are looking for a Database Administrator to develop, implement, and maintain the 24/7 corporate database infrastructure for the organisation. The role also involves supporting the enterprise-wide server and storage infrastructure, computer information systems, applications software, and web-based service delivery. Design, implement, maintain and support the database and associated infrastructure to ensure a robust, reliable, efficient and secure operation of the systems and services. Undertake a key responsibility and/or provide backup cover across the team, such as for selected server and storage infrastructure, operating systems, application software, and web-based service delivery, including effective liaison with contracted external suppliers and ensuring alignment with agreed technology and enterprise systems strategy, service requirements, security arrangements, and data exchange and inter-operability requirements. Installation, configuration, and upgrades to database systems and applications software as required, including server virtualisation where applicable. Maintain data standards, including adherence to the Data Protection Act. Monitor and manage systems performance and usage, taking baselines, recording trends and initiation prompt and appropriate action to resolve faults and problems, maintain services and increase capacity when required. Implementation, monitoring and maintenance of agreed standards, services, access arrangements, and security measures Comply with agreed change management procedures and 'at risk' times for the implementation of changes, including taking account of organisation's requirements and providing adequate notice and information for users Test and implement new technologies and services in accordance with agreed strategic development priorities and service requirements, and in conjunction with other substantive and project teams. Plan and test systems business continuity and disaster recovery arrangements, including associated documentation, risk registers, diagrams, and action scripts Assist the Head of IT Operations with the analysis, evaluation, and procurement of hardware and software solutions required for the development and maintenance of the provision. What you'll need to succeed Substantial proven practical expertise and experience in supporting large corporate systems and applications in a large enterprise networked environment at an appropriate level of responsibility Proven knowledge of server operating systems and virtualisation techniques Proven specialist understanding, expertise and experience appropriate to a designated key responsibility A good understanding of the systems and services required to support learning, teaching, research, and university business and administration requirements. A good understanding of information security principles and best practice. Experience in: Windows and SQL server systems, Active Directory Novell Netware systems, Zenworks, e-Directory Linux (SUSE) systems Sun Solaris Unix systems, NIS+ Lotus Domino MS Exchange and mail services Web Servers, Apache, Tomcat Experience across the Oracle suite Data warehouse infrastructure, data archive solutions Storage area networks, volume management Anti-virus software Technical architectures and development environments inc JAVA, .NET and Visual C++ What you'll get in return A permanent role paying up to £53,000pa + benefits. The role is based in Hertfordshire and hybrid working is on offer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
IT Support Analyst - Bristol - £20,000 to £25,000 Bristol growth organisation is seeking an IT Support Analyst to join their established IT team. As an IT Support Analyst, you will play a crucial role in maintaining the smooth operation of the company's IT systems and providing technical assistance to employees. Responsibilities: Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up and maintain user accounts and access permissions. Monitor and maintain computer systems and networks. Assist with IT projects and initiatives such as software upgrades and system migrations. Document IT procedures, configurations, and troubleshooting steps. Conduct user training on IT systems and tools. Stay updated with emerging technologies and trends in IT support. Requirements: Proven experience as an IT Support Analyst or similar role. Solid knowledge of IT systems and applications, including Windows OS, Microsoft Office Suite, and basic networking. Experience with Active Directory and IT security best practice. Excellent problem-solving and communication skills. Ability to work independently and as part of a team in a fast-paced environment. Strong customer service orientation. Relevant certifications (eg, CompTIA A+, Microsoft Certified IT Professional) are a plus. Benefits: Competitive salary based on experience. Working from home x2 days per week Opportunities for professional development and training. For more information on this central Bristol based role please contact (see below) IT Support Analyst - Bristol - £20,000 to £25,000
17/05/2024
Full time
IT Support Analyst - Bristol - £20,000 to £25,000 Bristol growth organisation is seeking an IT Support Analyst to join their established IT team. As an IT Support Analyst, you will play a crucial role in maintaining the smooth operation of the company's IT systems and providing technical assistance to employees. Responsibilities: Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up and maintain user accounts and access permissions. Monitor and maintain computer systems and networks. Assist with IT projects and initiatives such as software upgrades and system migrations. Document IT procedures, configurations, and troubleshooting steps. Conduct user training on IT systems and tools. Stay updated with emerging technologies and trends in IT support. Requirements: Proven experience as an IT Support Analyst or similar role. Solid knowledge of IT systems and applications, including Windows OS, Microsoft Office Suite, and basic networking. Experience with Active Directory and IT security best practice. Excellent problem-solving and communication skills. Ability to work independently and as part of a team in a fast-paced environment. Strong customer service orientation. Relevant certifications (eg, CompTIA A+, Microsoft Certified IT Professional) are a plus. Benefits: Competitive salary based on experience. Working from home x2 days per week Opportunities for professional development and training. For more information on this central Bristol based role please contact (see below) IT Support Analyst - Bristol - £20,000 to £25,000
IT Service Team Leader An exciting new opportunity has become available for an IT Support Supervisor/Senior IT Support Analyst to come on board working for a leading law firm in Crawley on permanent basis. IT Service Team Leader -Working closely with the outsourced IT Support desk to provide first and second line user IT support -Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided -Stay in regular contact with users across the firm -Responsible for the day to day supervision of the outsourced IT Support desk and the internal IT Support team, focusing on service delivery and excellence -Where appropriate, and with guidance from the IT Service Manager, address minor performance issues within the internal IT Support team in the first instance, and escalate further to the IT Service Manager if required -Run a daily stand-up with the IT Support team to align internal resourcing with business priorities -Attend a daily stand-up with the outsourced IT Support desk -Provide guidance and advice to the internal IT Support team where required -Regularly review tickets and performance dashboards to ensure support levels are maintained to satisfactory levels -Ensure calls to the internal IT Support team are answered promptly -Coordinate the deployment of end user equipment such as laptops, including any Intune configuration required -A strong knowledge of Windows 10/11 and Microsoft Office - in particular Word and Outlook -Exchange Online -Active Directory -A knowledge of ITIL and Cyber Security would be beneficial IT Service Team Leader In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
17/05/2024
Full time
IT Service Team Leader An exciting new opportunity has become available for an IT Support Supervisor/Senior IT Support Analyst to come on board working for a leading law firm in Crawley on permanent basis. IT Service Team Leader -Working closely with the outsourced IT Support desk to provide first and second line user IT support -Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided -Stay in regular contact with users across the firm -Responsible for the day to day supervision of the outsourced IT Support desk and the internal IT Support team, focusing on service delivery and excellence -Where appropriate, and with guidance from the IT Service Manager, address minor performance issues within the internal IT Support team in the first instance, and escalate further to the IT Service Manager if required -Run a daily stand-up with the IT Support team to align internal resourcing with business priorities -Attend a daily stand-up with the outsourced IT Support desk -Provide guidance and advice to the internal IT Support team where required -Regularly review tickets and performance dashboards to ensure support levels are maintained to satisfactory levels -Ensure calls to the internal IT Support team are answered promptly -Coordinate the deployment of end user equipment such as laptops, including any Intune configuration required -A strong knowledge of Windows 10/11 and Microsoft Office - in particular Word and Outlook -Exchange Online -Active Directory -A knowledge of ITIL and Cyber Security would be beneficial IT Service Team Leader In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
IT Support Technician - Maidstone - £30K + Benefits An excellent opportunity has arisen within a field leading client of ours currently looking for an IT Support Technician who will be the first point of contact for all staff across the group who may require IT support. To triage issues, determining whether it can be fixed immediately or needs escalating. What skills and experiences are essential to do this job? Excellent customer service mentality and skill set Dedicated to improving the service provided by the team and department Excellent communication skills and interface at all levels Excellent telephone manner Excellent organisational skills Excellent written and verbal communication with the ability to communicate complex/technical information Flexible and enthusiastic Articulate and confident Extremely pro-active approach to providing support Ability to effectively prioritize and execute tasks in a high-pressure environment Highly self-motivated and directed Keen attention to detail Team-oriented and skilled in working within a collaborative environment The ability and willingness to proactively take ownership of a task and follow it through to completion Proven experience working on a busy service desk/help desk Experience of the following is essential: Hands on experience of Office 365 Active Directory - Azure and On Prem Helpdesk Incident Logging and escalation Windows 10/11 MS Office suite MS Exchange Online Networking including: TCP IP Routing, VLAN, IP telephony Main duties of the role: Ensure that customer's expectations are met and exceeded Participate in and manage the processing of incoming calls to the Service Desk via both telephone, helpdesk system and e-mail to ensure courteous, timely and effective resolution of end user issues Undertake or delegate where required daily security checks to ensure we remain compliant and resilient to security breaches Work in collaboration with other departments to ensure the smooth delivery of projects, ensuring you monitor incident trends and anticipate potential problems for proactive resolution Providing desktop/laptop/Surface Pro support Diagnosing and resolving technical issues Escalating IT issues where necessary Setting up and configuring new laptops and desktops Installing authorised software to laptops and desktops Ensuring security and upgrades are applied to desktops and laptops and kept up to date Fault finding to laptops and desktops Reporting faults and maintaining logs on Servers, desktops and laptops Ensuring all logs for equipment and users are maintained Setting up new users and disabling expired accounts in accordance with HR requirements Ensuring that a high level of customer service and support is provided to all internal and external customer This really is an excellent opportunity to join a small team who can offer progression and development. For more information and a full job description, please contact Ben Turner at BRT Consulting.
17/05/2024
Full time
IT Support Technician - Maidstone - £30K + Benefits An excellent opportunity has arisen within a field leading client of ours currently looking for an IT Support Technician who will be the first point of contact for all staff across the group who may require IT support. To triage issues, determining whether it can be fixed immediately or needs escalating. What skills and experiences are essential to do this job? Excellent customer service mentality and skill set Dedicated to improving the service provided by the team and department Excellent communication skills and interface at all levels Excellent telephone manner Excellent organisational skills Excellent written and verbal communication with the ability to communicate complex/technical information Flexible and enthusiastic Articulate and confident Extremely pro-active approach to providing support Ability to effectively prioritize and execute tasks in a high-pressure environment Highly self-motivated and directed Keen attention to detail Team-oriented and skilled in working within a collaborative environment The ability and willingness to proactively take ownership of a task and follow it through to completion Proven experience working on a busy service desk/help desk Experience of the following is essential: Hands on experience of Office 365 Active Directory - Azure and On Prem Helpdesk Incident Logging and escalation Windows 10/11 MS Office suite MS Exchange Online Networking including: TCP IP Routing, VLAN, IP telephony Main duties of the role: Ensure that customer's expectations are met and exceeded Participate in and manage the processing of incoming calls to the Service Desk via both telephone, helpdesk system and e-mail to ensure courteous, timely and effective resolution of end user issues Undertake or delegate where required daily security checks to ensure we remain compliant and resilient to security breaches Work in collaboration with other departments to ensure the smooth delivery of projects, ensuring you monitor incident trends and anticipate potential problems for proactive resolution Providing desktop/laptop/Surface Pro support Diagnosing and resolving technical issues Escalating IT issues where necessary Setting up and configuring new laptops and desktops Installing authorised software to laptops and desktops Ensuring security and upgrades are applied to desktops and laptops and kept up to date Fault finding to laptops and desktops Reporting faults and maintaining logs on Servers, desktops and laptops Ensuring all logs for equipment and users are maintained Setting up new users and disabling expired accounts in accordance with HR requirements Ensuring that a high level of customer service and support is provided to all internal and external customer This really is an excellent opportunity to join a small team who can offer progression and development. For more information and a full job description, please contact Ben Turner at BRT Consulting.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
Request Technology - Craig Johnson
Washington, Washington DC
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
16/05/2024
Full time
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
16/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development