NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
16/05/2024
Full time
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
*We are unable to sponsor for this role* *At the minimum year-long contract* A prestigious company is on the search for a Data Quality Test Engineer. The Test Engineer will be responsible for ensuring the successful implementation of new features as well as improvement of existing functionality for data architecture projects. This includes Integration testing, Customer Data Quality testing, Data verification testing, Regression testing etc. Responsibilities Review business requirements, functional specifications, use cases, design, and architecture documents to create effective, value-add test plans. Identify and close gaps, by assisting in QA discovery or analysis of a built or process, in order to facilitate requirements refinements. Identify issues in data, application configurations and screen designs, report and oversee issue resolution. Plan and execute Manual, Functional, and Regression test suite. Independently develop, modify, and execute test plans based on requirements and design documents. Identify, report and track defects and User Experience issues through a system of record. Collaborate with external teams on root cause analysis. Ensuring proper traceability from requirements to test artifacts. Actively participate in requirements and code reviews. Actively participate and drive improvements in Agile Scrum delivery. Be a thought leader in the test design and execution arena (manual and automated). Creation and input of test data, either manually or by using tools, programs, or masked production data to execute test cases. Qualifications: Bachelor's degree in Computer Science or related area. At least 3-5 years of testing experience in data or ETL projects. Strong experience with writing queries in relational databases like Oracle and SQL server. Familiar with SQL server queries including calling stored procedures by passing parameters, functions, views, and indexes to be used during ETL process. Possess extensive and in-depth knowledge of developing SQL scripts using SQL functions, grouping operations, sub queries, analytical function and joins to test ETL projects. ETL testing using SQL server Integration Services (SSIS) and SSRS. Experience in testing database applications to validate source to destination data movement and transformation. Knowledge of automated data testing is preferred. Hands-on experience in Planning and Manual test execution. Experience in Regression Test Strategies, Regression suite maintenance and execution. Hands-on experience with Jira, ALM, TFS/ADO or similar systems of record. Hands-on experience in Agile and Waterfall methodologies.
16/05/2024
Project-based
*We are unable to sponsor for this role* *At the minimum year-long contract* A prestigious company is on the search for a Data Quality Test Engineer. The Test Engineer will be responsible for ensuring the successful implementation of new features as well as improvement of existing functionality for data architecture projects. This includes Integration testing, Customer Data Quality testing, Data verification testing, Regression testing etc. Responsibilities Review business requirements, functional specifications, use cases, design, and architecture documents to create effective, value-add test plans. Identify and close gaps, by assisting in QA discovery or analysis of a built or process, in order to facilitate requirements refinements. Identify issues in data, application configurations and screen designs, report and oversee issue resolution. Plan and execute Manual, Functional, and Regression test suite. Independently develop, modify, and execute test plans based on requirements and design documents. Identify, report and track defects and User Experience issues through a system of record. Collaborate with external teams on root cause analysis. Ensuring proper traceability from requirements to test artifacts. Actively participate in requirements and code reviews. Actively participate and drive improvements in Agile Scrum delivery. Be a thought leader in the test design and execution arena (manual and automated). Creation and input of test data, either manually or by using tools, programs, or masked production data to execute test cases. Qualifications: Bachelor's degree in Computer Science or related area. At least 3-5 years of testing experience in data or ETL projects. Strong experience with writing queries in relational databases like Oracle and SQL server. Familiar with SQL server queries including calling stored procedures by passing parameters, functions, views, and indexes to be used during ETL process. Possess extensive and in-depth knowledge of developing SQL scripts using SQL functions, grouping operations, sub queries, analytical function and joins to test ETL projects. ETL testing using SQL server Integration Services (SSIS) and SSRS. Experience in testing database applications to validate source to destination data movement and transformation. Knowledge of automated data testing is preferred. Hands-on experience in Planning and Manual test execution. Experience in Regression Test Strategies, Regression suite maintenance and execution. Hands-on experience with Jira, ALM, TFS/ADO or similar systems of record. Hands-on experience in Agile and Waterfall methodologies.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
16/05/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear formatted documents. This role will be focused on the on the process of on boarding of new client accounts, including monthly reporting packs, service review documents, and documenting financial processes. There will be no team or stakeholder management, this is a project based role in support of the Delivery Managers. There will be involvement in client review meetings, however this will be from the perspective of governance and risk, and ensuring that actions and follow up's are recorded. This role requires a natural rapport builder with the ability to manage up and down, as well as being able to take stock and document current processes, and support in change management. The key deliverable is a Service Catalogue, with new uniform processes and procedures, to maximise efficiency, and streamline where possible. The Role - The Service Management Lead, in Finance Shared Services is responsible for leading the global implementation and operation of processes and activities to facilitate the effective governance of services provided by the Finance SSC teams. This includes the documentation and definition of the services provided to each country supported, the establishment and agreement of targets to be delivered from the services, the establishment and coordination of a consistent service review process with agreed stakeholders and SSC members, the tracking of actions and status and effective change control to manage changes in scope of services. The Service Management Lead enables and facilitates the governance processes as a support to the SSC leadership, but accountability for the services and outcomes sits with the operational teams in the SSC. Key responsibilities: Establish and maintain a service definition to ensure ongoing clarity in scope of service expected outcomes for all countries supported Develop RACI (Responsible, Accountable, Consulted, and Informed) documentation for the activities supported, clarifying respective responsibilities between the SSC and its partners. Facilitate review between SSC managers and SSC stakeholders to align on definition of service Work with the SSC managers to propose appropriate Service Levels and KPIs (Key Performance Indicators) for the services delivered and support the agreement of these metrics with Stakeholders. Establish and oversee a program of standardized service review meetings between SSC and internal customers to discuss service progress, process performance, issues, and challenges, ensuring the outcomes to the meetings are captured and actions followed up on both the customer and SSC sides. Establish a change control process to allow for appropriate review of services provided and changes requested with a view to maximizing standardization, ensuring effective resourcing and realistic deliverables. Ensure compliance with relevant laws, regulations, and global standard policies and procedures including tax and accounting regulations. Define, implement, and maintain documentation online to maximize the transparency of all aspects of the services provided and processes supported. Requirements: Experience in a highly governed or regulated environment such as financial services or shared services or outsourcing Expertise in stakeholder management, preferably in a complex environment Excellent understanding of finance processes Background in process mapping and documentation, with expertise in production of service definition/contractual scoping documentation. First-hand experience of operational environments where the governance of service has been necessary to ensure successful delivery Expert in the production of RACI documentation Excellent relationship builder, maximizing trust and reliability Superb communicator Advanced MS Office skills with the ability to present information in a credible and professional structure and format to support buy in. Curious and interested mindset who will constantly seek to understand and improve the understanding of others A partner and supportive approach to the work aimed at promoting and recognizing the efforts and achievements of SSC teams to support building their confidence and sense of fulfilment. To apply for this Service Management Lead - Finance Shared Services permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
16/05/2024
Full time
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear formatted documents. This role will be focused on the on the process of on boarding of new client accounts, including monthly reporting packs, service review documents, and documenting financial processes. There will be no team or stakeholder management, this is a project based role in support of the Delivery Managers. There will be involvement in client review meetings, however this will be from the perspective of governance and risk, and ensuring that actions and follow up's are recorded. This role requires a natural rapport builder with the ability to manage up and down, as well as being able to take stock and document current processes, and support in change management. The key deliverable is a Service Catalogue, with new uniform processes and procedures, to maximise efficiency, and streamline where possible. The Role - The Service Management Lead, in Finance Shared Services is responsible for leading the global implementation and operation of processes and activities to facilitate the effective governance of services provided by the Finance SSC teams. This includes the documentation and definition of the services provided to each country supported, the establishment and agreement of targets to be delivered from the services, the establishment and coordination of a consistent service review process with agreed stakeholders and SSC members, the tracking of actions and status and effective change control to manage changes in scope of services. The Service Management Lead enables and facilitates the governance processes as a support to the SSC leadership, but accountability for the services and outcomes sits with the operational teams in the SSC. Key responsibilities: Establish and maintain a service definition to ensure ongoing clarity in scope of service expected outcomes for all countries supported Develop RACI (Responsible, Accountable, Consulted, and Informed) documentation for the activities supported, clarifying respective responsibilities between the SSC and its partners. Facilitate review between SSC managers and SSC stakeholders to align on definition of service Work with the SSC managers to propose appropriate Service Levels and KPIs (Key Performance Indicators) for the services delivered and support the agreement of these metrics with Stakeholders. Establish and oversee a program of standardized service review meetings between SSC and internal customers to discuss service progress, process performance, issues, and challenges, ensuring the outcomes to the meetings are captured and actions followed up on both the customer and SSC sides. Establish a change control process to allow for appropriate review of services provided and changes requested with a view to maximizing standardization, ensuring effective resourcing and realistic deliverables. Ensure compliance with relevant laws, regulations, and global standard policies and procedures including tax and accounting regulations. Define, implement, and maintain documentation online to maximize the transparency of all aspects of the services provided and processes supported. Requirements: Experience in a highly governed or regulated environment such as financial services or shared services or outsourcing Expertise in stakeholder management, preferably in a complex environment Excellent understanding of finance processes Background in process mapping and documentation, with expertise in production of service definition/contractual scoping documentation. First-hand experience of operational environments where the governance of service has been necessary to ensure successful delivery Expert in the production of RACI documentation Excellent relationship builder, maximizing trust and reliability Superb communicator Advanced MS Office skills with the ability to present information in a credible and professional structure and format to support buy in. Curious and interested mindset who will constantly seek to understand and improve the understanding of others A partner and supportive approach to the work aimed at promoting and recognizing the efforts and achievements of SSC teams to support building their confidence and sense of fulfilment. To apply for this Service Management Lead - Finance Shared Services permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Power Platform Solution Architect/D365 Architect/Solution Architect/CRM Solution Architect/Solution Architect A Power Platform Solution Architect is responsible for leading the design and implementation of complex Power Platform solutions using Azure Services that integrate with the Umbraco and other 3rd party systems. They will work closely with clients, stakeholders, and development teams to create secure, scalable, and maintainable solutions that meet the client's business needs. The role is responsible for technical review of Features and User Stories ensure their construct and division has a clear separation of concerns in partnership with the Business Analyst. This should lead to a documented solution design that is the best available within budget, thus providing estimates for Features and User Stories. Lead the development taking ownership of all technical aspects of security, code quality, deployment pipelines and process, support the development team creation and estimation of tasks during sprint planning, before ensuring the development team write quality code to agreed standards defined from the Principal Solution Architecture team through code review and the pull review process. These activities are focused on the primary objectives of the team delivery of target velocity for each and every sprint. Responsibilites: Lead the design and implementation of complex Power Platform solutions using Power Platform, including PowerApps, Power Automate and Dynamics 365 CE functioning and Azure Services Work with clients, stakeholders, and development teams to understand business requirements and translate them into technical solutions Assist project managers with the development of project plans and timelines Collaborate with your team to design, develop, and test solutions that are secure, scalable, and maintainable Estimate Features, User Story in Story Points, and tasks in time Review Task planning breakdown and approach to User Stories and advise on implementation per User Story to the development team Assist pre-sales team where necessary with demo and prototypes Design and documented solutions that aligned with enterprise architecture standards within your sector and those provided by the Principle Solution Architects Communicate effectively with customers, stakeholders, and team members to understand and deliver on requirements Lead the development, maintenance, and troubleshooting of Power Platform solution utilizing Azure services such as Azure functions, Logic Apps, Azure Service Bus, Azure DevOps, and other Azure services to integrate and deploy the solution For more info, please reach out
16/05/2024
Full time
Power Platform Solution Architect/D365 Architect/Solution Architect/CRM Solution Architect/Solution Architect A Power Platform Solution Architect is responsible for leading the design and implementation of complex Power Platform solutions using Azure Services that integrate with the Umbraco and other 3rd party systems. They will work closely with clients, stakeholders, and development teams to create secure, scalable, and maintainable solutions that meet the client's business needs. The role is responsible for technical review of Features and User Stories ensure their construct and division has a clear separation of concerns in partnership with the Business Analyst. This should lead to a documented solution design that is the best available within budget, thus providing estimates for Features and User Stories. Lead the development taking ownership of all technical aspects of security, code quality, deployment pipelines and process, support the development team creation and estimation of tasks during sprint planning, before ensuring the development team write quality code to agreed standards defined from the Principal Solution Architecture team through code review and the pull review process. These activities are focused on the primary objectives of the team delivery of target velocity for each and every sprint. Responsibilites: Lead the design and implementation of complex Power Platform solutions using Power Platform, including PowerApps, Power Automate and Dynamics 365 CE functioning and Azure Services Work with clients, stakeholders, and development teams to understand business requirements and translate them into technical solutions Assist project managers with the development of project plans and timelines Collaborate with your team to design, develop, and test solutions that are secure, scalable, and maintainable Estimate Features, User Story in Story Points, and tasks in time Review Task planning breakdown and approach to User Stories and advise on implementation per User Story to the development team Assist pre-sales team where necessary with demo and prototypes Design and documented solutions that aligned with enterprise architecture standards within your sector and those provided by the Principle Solution Architects Communicate effectively with customers, stakeholders, and team members to understand and deliver on requirements Lead the development, maintenance, and troubleshooting of Power Platform solution utilizing Azure services such as Azure functions, Logic Apps, Azure Service Bus, Azure DevOps, and other Azure services to integrate and deploy the solution For more info, please reach out
Senior Network Security Infrastructure Engineer City of London (Hybrid) Up to £125,000 per annum On behalf of a Leading City of London based financial services organisation, I am seeking an experienced Senior Network Security Infrastructure Engineer. You will have responsibility for the delivery of Network Security Engineering projects and providing 3rd level technical support for the organisations Global Network Infrastructure. As part of a Global Network Engineering team, the successful candidate will be a strong technical lead with excellent troubleshooting skills. Due to the organisation operating a hybrid work model, you will need to be within commuting distance of their City of London offices and able to commit to 3 days per week in office. Responsibilities: Consult with Cybersecurity to deliver network security layer 3/4 protections Deliver on premise and cloud configuration across our Network Security Infrastructure Provide oversight and contribute to key security projects to deliver solutions and services which align with overall business objectives Provide the organisation with SME expertise in network security technical policy, technologies and mechanisms Provide expert knowledge of Enterprise Network Security concepts, frameworks and products Ability to automate security control and products Ensure engineering projects are transitioned to the network operations team following the organisations Permit to Operate process Troubleshoot complex technical issues, working with customers and third-party suppliers Contribute to knowledge sharing by maintaining accurate documentation and articles. Experience/Skills required: Strong understanding of a broad range of technical skills in IT Infrastructure including networks, cloud services, network security infrastructure and threat prevention techniques Solid experience working as a senior engineer within enterprise environment Experience working in Financial Services, either directly or through a service provider Strong knowledge and advanced troubleshooting experience of enterprise class Firewalls both on-premise and cloud based including Fortinet Good knowledge of application & content delivery platforms: f5 - BIG-IQ, AFM, ASM, LTM, GTM & DDoS mitigation Strong Knowledge of Application Level & Network Layer Security Protections Strong knowledge of dynamic routing protocols: BGP, OSPF Strong knowledge of packet level troubleshooting with Wireshark Strong knowledge of AWS Security tools & features Working knowledge of NIST and CIS controls.
16/05/2024
Full time
Senior Network Security Infrastructure Engineer City of London (Hybrid) Up to £125,000 per annum On behalf of a Leading City of London based financial services organisation, I am seeking an experienced Senior Network Security Infrastructure Engineer. You will have responsibility for the delivery of Network Security Engineering projects and providing 3rd level technical support for the organisations Global Network Infrastructure. As part of a Global Network Engineering team, the successful candidate will be a strong technical lead with excellent troubleshooting skills. Due to the organisation operating a hybrid work model, you will need to be within commuting distance of their City of London offices and able to commit to 3 days per week in office. Responsibilities: Consult with Cybersecurity to deliver network security layer 3/4 protections Deliver on premise and cloud configuration across our Network Security Infrastructure Provide oversight and contribute to key security projects to deliver solutions and services which align with overall business objectives Provide the organisation with SME expertise in network security technical policy, technologies and mechanisms Provide expert knowledge of Enterprise Network Security concepts, frameworks and products Ability to automate security control and products Ensure engineering projects are transitioned to the network operations team following the organisations Permit to Operate process Troubleshoot complex technical issues, working with customers and third-party suppliers Contribute to knowledge sharing by maintaining accurate documentation and articles. Experience/Skills required: Strong understanding of a broad range of technical skills in IT Infrastructure including networks, cloud services, network security infrastructure and threat prevention techniques Solid experience working as a senior engineer within enterprise environment Experience working in Financial Services, either directly or through a service provider Strong knowledge and advanced troubleshooting experience of enterprise class Firewalls both on-premise and cloud based including Fortinet Good knowledge of application & content delivery platforms: f5 - BIG-IQ, AFM, ASM, LTM, GTM & DDoS mitigation Strong Knowledge of Application Level & Network Layer Security Protections Strong knowledge of dynamic routing protocols: BGP, OSPF Strong knowledge of packet level troubleshooting with Wireshark Strong knowledge of AWS Security tools & features Working knowledge of NIST and CIS controls.
Service Asset and Configuration Management Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial and will have at least 2+ years previous experience in a Business Systems Analyst/IT Business Analysts role. As a Service Asset and Configuration Management Analyst, you will play a crucial role in ensuring the accuracy and integrity of our Configuration Management Database (CMDB) within the Atlassian platform as well as the source systems. You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall IT service management capabilities. You should possess excellent communication and team working skills and have confidence working on your own initiative. The role also involves making suggestions and improvements to processes and tooling, ensuring all processes are documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management. Strong leadership, communication, and attention to detail are also key to success in this role. Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company's IT infrastructure, services, and assets. Use Discovery to automatically discover and map the IT infrastructure assets. Managing user access. Data Integrity: Continuously monitor and improve data quality, accuracy, and consistency within the CMDB as well as the source systems, identifying and resolving discrepancies. Change Management: Oversee the CMDB in the context of change management, ensuring that changes to configuration items (CIs) are well-documented and approved, and that the CMDB is updated accordingly. CI Relationship Management: Establish and maintain relationships between CIs, ensuring the CMDB accurately reflects the interdependencies of IT components and business services using service mapping. Data Enrichment: Collaborate with various teams to enrich CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. Audit and Compliance: Conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Documentation: Create and maintain documentation related to CMDB processes, standards, and procedures. Collaboration: Work closely with Technology teams to understand their CMDB needs. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience Experience working within IT in an Asset Management capacity. Experience administering and managing a CMDB (Configuration Management Database) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. Experience with Atlassian highly desirable ITIL 3 or 4 Foundation Knowledge of inventory systems (ie Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with either Asset Management and/or Configuration Management processes and systems or ITIL processes. Excellent verbal and written communication skills Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
16/05/2024
Full time
Service Asset and Configuration Management Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial and will have at least 2+ years previous experience in a Business Systems Analyst/IT Business Analysts role. As a Service Asset and Configuration Management Analyst, you will play a crucial role in ensuring the accuracy and integrity of our Configuration Management Database (CMDB) within the Atlassian platform as well as the source systems. You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall IT service management capabilities. You should possess excellent communication and team working skills and have confidence working on your own initiative. The role also involves making suggestions and improvements to processes and tooling, ensuring all processes are documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management. Strong leadership, communication, and attention to detail are also key to success in this role. Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company's IT infrastructure, services, and assets. Use Discovery to automatically discover and map the IT infrastructure assets. Managing user access. Data Integrity: Continuously monitor and improve data quality, accuracy, and consistency within the CMDB as well as the source systems, identifying and resolving discrepancies. Change Management: Oversee the CMDB in the context of change management, ensuring that changes to configuration items (CIs) are well-documented and approved, and that the CMDB is updated accordingly. CI Relationship Management: Establish and maintain relationships between CIs, ensuring the CMDB accurately reflects the interdependencies of IT components and business services using service mapping. Data Enrichment: Collaborate with various teams to enrich CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. Audit and Compliance: Conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Documentation: Create and maintain documentation related to CMDB processes, standards, and procedures. Collaboration: Work closely with Technology teams to understand their CMDB needs. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience Experience working within IT in an Asset Management capacity. Experience administering and managing a CMDB (Configuration Management Database) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. Experience with Atlassian highly desirable ITIL 3 or 4 Foundation Knowledge of inventory systems (ie Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with either Asset Management and/or Configuration Management processes and systems or ITIL processes. Excellent verbal and written communication skills Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
OGI Consultant £750/day overall assignment rate to umbrella 12 month contract Fully remote A world-leading financial services client of ours is currently looking for an OGI Consultant, to work with and assist the company with a large-scale project. OGI Consultant, key responsibilities: Support the prioritisation and delivery of Project related work items coming into the team. Provide ongoing feedback and reporting on workloads to ensure successful management and delivery of this key project. Act as a point of escalation for complex queries with colleagues and escalate as required. Assist in developing and managing the relationship with supplier. Support the management of key stakeholders across the business when dealing with work within their areas. OGI, Open GI, Consultant, financial services
16/05/2024
Project-based
OGI Consultant £750/day overall assignment rate to umbrella 12 month contract Fully remote A world-leading financial services client of ours is currently looking for an OGI Consultant, to work with and assist the company with a large-scale project. OGI Consultant, key responsibilities: Support the prioritisation and delivery of Project related work items coming into the team. Provide ongoing feedback and reporting on workloads to ensure successful management and delivery of this key project. Act as a point of escalation for complex queries with colleagues and escalate as required. Assist in developing and managing the relationship with supplier. Support the management of key stakeholders across the business when dealing with work within their areas. OGI, Open GI, Consultant, financial services
Murex Application Architect - London - Financial Services - Permanent - (3 days office hybrid working) Our client, a leading financial markets and commodities bank based in the city of London is seeking a Murex Application Architect to join their dynamic Global Markets IT Technology team on a permanent basis. The Role As a Murex Application Architect, you will play a crucial role in designing and managing comprehensive Murex solutions to address business requirements and challenges. This is a senior role within the GM IT technology team with the potential to expand to include wider management responsibilities. The focus will be around the Murex platform and its associated ecosystem. The Murex Application Architect will be pivotal in the change management process, driving and improving the design processes to ensure optimal solutions are implemented to reduce complexity and maintain the stability and supportability of the platform. The Murex Application Architect will be primarily responsible for gathering requirements, designing solutions, documenting, reviewing and approving solutions for the Murex platform to cater for the various business and technical requirements. Key Responsibilities/Accountabilities Requirement gathering and impact analysis for change requests, projects and new product developments Development and support for change requests, projects and new product developments through the development life cycle Collaborate with developers to ensure solutions are suitable, practical and appropriate. Documentation of solutions Document, maintain and promote best practice Murex design patterns Act as a functional design authority ensuring Murex design patterns are followed and exceptions managed Provide input on the strategic direction of technology investments for the Murex platform Engaging with the Technology Risk team to ensure solutions are aligned to the bank's standards and policies Engaging with the Enterprise Architecture (EA) team to ensure solutions are aligned to the wider EA strategy Contribute to business cases for CTB funding as required Undertake interviews for prospective candidates Preferred Qualifications and Experience Extensive experience working within a Murex technology team Experience in a Murex Front Office environment In depth, hands on and broad system wide Murex experience/knowledge is essential Strong experience in at least 5 of the following Murex functional modules: Reporting, Post trade workflows, Pre trade workflows, Front Office, GOM, Static Data, Market Data, Accounting, MRB/MRA, RTBS. Strong understanding of the technical Murex system architecture Previous business analysis and requirement gathering experience Previous design focused experience Murex CI/CD experience preferable Technical skills: Java, Groovy, Shell Scripting, REST APIs, XML/XLST, SQL, Excel Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know.
16/05/2024
Full time
Murex Application Architect - London - Financial Services - Permanent - (3 days office hybrid working) Our client, a leading financial markets and commodities bank based in the city of London is seeking a Murex Application Architect to join their dynamic Global Markets IT Technology team on a permanent basis. The Role As a Murex Application Architect, you will play a crucial role in designing and managing comprehensive Murex solutions to address business requirements and challenges. This is a senior role within the GM IT technology team with the potential to expand to include wider management responsibilities. The focus will be around the Murex platform and its associated ecosystem. The Murex Application Architect will be pivotal in the change management process, driving and improving the design processes to ensure optimal solutions are implemented to reduce complexity and maintain the stability and supportability of the platform. The Murex Application Architect will be primarily responsible for gathering requirements, designing solutions, documenting, reviewing and approving solutions for the Murex platform to cater for the various business and technical requirements. Key Responsibilities/Accountabilities Requirement gathering and impact analysis for change requests, projects and new product developments Development and support for change requests, projects and new product developments through the development life cycle Collaborate with developers to ensure solutions are suitable, practical and appropriate. Documentation of solutions Document, maintain and promote best practice Murex design patterns Act as a functional design authority ensuring Murex design patterns are followed and exceptions managed Provide input on the strategic direction of technology investments for the Murex platform Engaging with the Technology Risk team to ensure solutions are aligned to the bank's standards and policies Engaging with the Enterprise Architecture (EA) team to ensure solutions are aligned to the wider EA strategy Contribute to business cases for CTB funding as required Undertake interviews for prospective candidates Preferred Qualifications and Experience Extensive experience working within a Murex technology team Experience in a Murex Front Office environment In depth, hands on and broad system wide Murex experience/knowledge is essential Strong experience in at least 5 of the following Murex functional modules: Reporting, Post trade workflows, Pre trade workflows, Front Office, GOM, Static Data, Market Data, Accounting, MRB/MRA, RTBS. Strong understanding of the technical Murex system architecture Previous business analysis and requirement gathering experience Previous design focused experience Murex CI/CD experience preferable Technical skills: Java, Groovy, Shell Scripting, REST APIs, XML/XLST, SQL, Excel Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know.
Python Developers join our team as a Python Expert. You will be responsible for developing and maintaining software applications and databases to support complex financial operations, and supporting the work of financial institutions responsible for financial stability across Europe. This role is avaliable as a fully remote position, however work must be compelted within the European Union. Interested? Share your Europass CV, showing your fit with the following requirements: 6+ years of experience in software engineering with Python and SQL in a professional environment. Bachelor's degree in information technology, Mathematics, Physics, or similar field, and/or equivalent professional experience. Experience with continuous integration and continuous delivery pipelines, such as Jenkins, Azure Pipelines. Good understanding of a cloud-based microservice architecture, Experience with specialized Python data management libraries, including SQLAlchemy, DBT, Airflow/Luigi, Pandera. Practical experience with SQL database development and data domain modelling. Good technical writing and documentation skills. Fluent English If you have a passion for Python development and are looking for a challenging opportunity, this company wants to hear from you!
16/05/2024
Full time
Python Developers join our team as a Python Expert. You will be responsible for developing and maintaining software applications and databases to support complex financial operations, and supporting the work of financial institutions responsible for financial stability across Europe. This role is avaliable as a fully remote position, however work must be compelted within the European Union. Interested? Share your Europass CV, showing your fit with the following requirements: 6+ years of experience in software engineering with Python and SQL in a professional environment. Bachelor's degree in information technology, Mathematics, Physics, or similar field, and/or equivalent professional experience. Experience with continuous integration and continuous delivery pipelines, such as Jenkins, Azure Pipelines. Good understanding of a cloud-based microservice architecture, Experience with specialized Python data management libraries, including SQLAlchemy, DBT, Airflow/Luigi, Pandera. Practical experience with SQL database development and data domain modelling. Good technical writing and documentation skills. Fluent English If you have a passion for Python development and are looking for a challenging opportunity, this company wants to hear from you!
Role: Service Design Lead Type: Contract Length: 6 months Location: Lisbon Day Rate: €250 - €450 I am currently working in partnership with a global life sciences client who are embarking on an exciting initiative to elevate their employee experience, knowledge access and support mechanisms. As a priority, I am seeking an experienced Service Design Lead based in Lisbon, Portugal who will play a pivotal role in identifying and rectifying workflow challenges by leading the design and delivery of new cutting-edge services. Roles and Responsibilities Analyse pain points in stakeholder's current workflows and knowledge access processes. Translate these identified pain points into actionable solutions and designs. Gather minimum service requirements from relevant stakeholders. Identify a backlog of new opportunities to add value to the enterprise service. Develop service strategies and design workflows that are aligned to employee needs and business objectives. Provide support and guidance to different teams on best practices and service design principles. Essential Requirements Experienced Service Design professional with a background in addressing pain points in employee workflows and leading service design projects within a complex environment. Thorough understanding of service design tools, techniques, and methodologies. Strong analysis skills, with the ability to translate employee pain points into service solutions that support an efficient workflow. Excellent stakeholder management and communication skills.
16/05/2024
Project-based
Role: Service Design Lead Type: Contract Length: 6 months Location: Lisbon Day Rate: €250 - €450 I am currently working in partnership with a global life sciences client who are embarking on an exciting initiative to elevate their employee experience, knowledge access and support mechanisms. As a priority, I am seeking an experienced Service Design Lead based in Lisbon, Portugal who will play a pivotal role in identifying and rectifying workflow challenges by leading the design and delivery of new cutting-edge services. Roles and Responsibilities Analyse pain points in stakeholder's current workflows and knowledge access processes. Translate these identified pain points into actionable solutions and designs. Gather minimum service requirements from relevant stakeholders. Identify a backlog of new opportunities to add value to the enterprise service. Develop service strategies and design workflows that are aligned to employee needs and business objectives. Provide support and guidance to different teams on best practices and service design principles. Essential Requirements Experienced Service Design professional with a background in addressing pain points in employee workflows and leading service design projects within a complex environment. Thorough understanding of service design tools, techniques, and methodologies. Strong analysis skills, with the ability to translate employee pain points into service solutions that support an efficient workflow. Excellent stakeholder management and communication skills.
.Net MES Lead - Polish speaker - Freelance/B2B - Remote from Poland Robson Bale are looking for a Polish speaking .NET MES Lead to come on board for an initial 6 month contract in Poland. 6 months, market rate. Candidates MUST be based in Poland for this role. Responsibilities: As part of the delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/systems. Additional Responsibilities: Leading an end-to-end implementation of Manufacturing Execution System (MES)solution Development of MES requirements specifications including User stories, functional specifications & workflows Experience of working on Process Definition Tool configuration, SQL Server Supporting architecture development and setting-up cloud infrastructure Conducting business process assessment, requirements gathering through research and providing solutions to translate customer requirements into business outcome Defining and planning critical milestones, Monitor project progress and set deadlines Identifying and obtaining support and advice required for the management, planning and control of the project. Experience of working .Net/SQL/Sharepoint 6 months, market rate. Candidates MUST be based in Poland for this role. .Net MES Lead - Polish speaker - Freelance/B2B - Remote from Poland
16/05/2024
Project-based
.Net MES Lead - Polish speaker - Freelance/B2B - Remote from Poland Robson Bale are looking for a Polish speaking .NET MES Lead to come on board for an initial 6 month contract in Poland. 6 months, market rate. Candidates MUST be based in Poland for this role. Responsibilities: As part of the delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/systems. Additional Responsibilities: Leading an end-to-end implementation of Manufacturing Execution System (MES)solution Development of MES requirements specifications including User stories, functional specifications & workflows Experience of working on Process Definition Tool configuration, SQL Server Supporting architecture development and setting-up cloud infrastructure Conducting business process assessment, requirements gathering through research and providing solutions to translate customer requirements into business outcome Defining and planning critical milestones, Monitor project progress and set deadlines Identifying and obtaining support and advice required for the management, planning and control of the project. Experience of working .Net/SQL/Sharepoint 6 months, market rate. Candidates MUST be based in Poland for this role. .Net MES Lead - Polish speaker - Freelance/B2B - Remote from Poland
Technical Architect, Power Platform Brighton, Hybrid £80k to £100k A Technical Architect that specialises in Dynamics 365 & Power Platform is sought by an award-winning consultancy that supports SMEs to achieve business growth through Data and Cloud technology. You will lead projects and implement multiple Dynamics and Power Platform product specialisms alongside the Sales and Delivery teams. Key Responsibilities: Being a go-to for your area of expertise, supporting and mentoring the Sales and Delivery teams. Lead client requirements, identifying needs and keys steps or pain points, matching client requirements to Dynamics application core capabilities. Work with client stakeholders and experts to ensure the delivery is aligned to expectations. Work with colleagues through the design and builds of Dynamics 365 and Power App Solutions to ensure the highest levels of client satisfaction are achieved. Be consistently aware of continuous changes to new or existing Dynamics business applications and Power Platform functionality and with related application. Maintain and renew MS Certifications in line with Microsoft requirements. Must have In-depth understanding of Dynamics 365 core business applications and their License requirements. Power Platform Developer certifications and extended practical hands-on experience working with both applications. Extensive project delivery experience using products or services outside of the Dynamics/Power Platform suite. Experience in creating and developing complex model driven, canvas and portal apps, and developing complex custom or virtual pages. Expertise in Power BI dashboard capabilities. Experience planning projects with solution management plans. Experience designing 3rd party application integrations to Dynamics or Power Applications Experience defining complex data security models. High level proficiency with MS Office programs For a full consultation on this role please send your CV to Arc IT Recruitment.
16/05/2024
Full time
Technical Architect, Power Platform Brighton, Hybrid £80k to £100k A Technical Architect that specialises in Dynamics 365 & Power Platform is sought by an award-winning consultancy that supports SMEs to achieve business growth through Data and Cloud technology. You will lead projects and implement multiple Dynamics and Power Platform product specialisms alongside the Sales and Delivery teams. Key Responsibilities: Being a go-to for your area of expertise, supporting and mentoring the Sales and Delivery teams. Lead client requirements, identifying needs and keys steps or pain points, matching client requirements to Dynamics application core capabilities. Work with client stakeholders and experts to ensure the delivery is aligned to expectations. Work with colleagues through the design and builds of Dynamics 365 and Power App Solutions to ensure the highest levels of client satisfaction are achieved. Be consistently aware of continuous changes to new or existing Dynamics business applications and Power Platform functionality and with related application. Maintain and renew MS Certifications in line with Microsoft requirements. Must have In-depth understanding of Dynamics 365 core business applications and their License requirements. Power Platform Developer certifications and extended practical hands-on experience working with both applications. Extensive project delivery experience using products or services outside of the Dynamics/Power Platform suite. Experience in creating and developing complex model driven, canvas and portal apps, and developing complex custom or virtual pages. Expertise in Power BI dashboard capabilities. Experience planning projects with solution management plans. Experience designing 3rd party application integrations to Dynamics or Power Applications Experience defining complex data security models. High level proficiency with MS Office programs For a full consultation on this role please send your CV to Arc IT Recruitment.
Global Technology Solutions Ltd
Portsmouth, Hampshire
We have an exciting opportunity for an Infrastructure Team Leader to join a blue chip organisation in Portsmouth on a permanent basis. This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of Portsmouth. Due to the nature of the end client, there is a requirement for financial background checks Shift patterns - 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Infrastructure Team Leader is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. The primary role is communication, having the ability to articulate complex problems to the customer in pressure situations, to think clearly and logically and to help resolve problems when they occur. This role is a 24/7 365 role. Key Skills: * Communication both written and verbal * Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) * Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: * Technical Management. * Coordination of Command Center and Technical Teams for problem determination and recovery * Identify and implement service improvements. * Own and drive all service incidents through to service recovery. * Planning and Implementation of weekend maintenance period tasks * Manage change activity on live services. * Shift lead for Command Center team Additional Responsibilities: * Participate in 24/7 Rotating Shift Pattern * Support end to end Project life cycle by working with project teams to assess, plan, document and implement new solutions/upgrades into the live client Services * Provide leadership, mentoring and guidance to the wider Command Center Team and roles * Participate in meetings requiring Technical Lead input for issues, solutions and planning affecting the Command Center and client Services "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
We have an exciting opportunity for an Infrastructure Team Leader to join a blue chip organisation in Portsmouth on a permanent basis. This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of Portsmouth. Due to the nature of the end client, there is a requirement for financial background checks Shift patterns - 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Infrastructure Team Leader is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. The primary role is communication, having the ability to articulate complex problems to the customer in pressure situations, to think clearly and logically and to help resolve problems when they occur. This role is a 24/7 365 role. Key Skills: * Communication both written and verbal * Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) * Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: * Technical Management. * Coordination of Command Center and Technical Teams for problem determination and recovery * Identify and implement service improvements. * Own and drive all service incidents through to service recovery. * Planning and Implementation of weekend maintenance period tasks * Manage change activity on live services. * Shift lead for Command Center team Additional Responsibilities: * Participate in 24/7 Rotating Shift Pattern * Support end to end Project life cycle by working with project teams to assess, plan, document and implement new solutions/upgrades into the live client Services * Provide leadership, mentoring and guidance to the wider Command Center Team and roles * Participate in meetings requiring Technical Lead input for issues, solutions and planning affecting the Command Center and client Services "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
16/05/2024
Full time
Join a team at the heart of the global economy! The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for three Senior Delivery Managers responsible for delivering products, services and workstreams of varying sizes, maturity and at different stages of the life cycle (from discoveries through to live). Salary between £52,000 to £65,600 (dependent on competency and location) plus excellent Civil Service benefits. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. DBT work in multi-disciplinary teams to deliver transformation which supports export and investment strategies. They use digital tools to allow UK businesses to take full advantage of trade opportunities, including those arising from delivering trade agreements, helping to facilitate UK exports as well as working on digital projects to support inward UK investment from abroad. Delivery Managers in DBT work within a community of practice, supporting each other to improve agile practices across the department and deliver in line with the department's priorities of trade, investment, export promotion and support the UK's agenda for a Global Britain. About the roles There are three roles available, one in the Licencing for International Trade and Enterprise 'LITE' programme, which has been established to deliver a new licensing platform for exporting and importing strategically controlled goods. The other two roles will support the enabling teams in the Technology Services Portfolio. One will work with the Technology Services team to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The Technology Services team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what they do. The other will manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams. They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline. Main responsibilities You will be: . Helping to build the right environment for the team to deliver, collaborate, communicate, and focus on the most important outcomes . Improving processes and removing obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things . Ensuring the team has the right set of skills and providing direction on how that should change as the product is developed . Managing dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery . Using your understanding of agile practices to be able to adapt them to suit the team you are working with and guide continual improvement . Line managing, mentoring and coaching other members of the professional community, your team, and possibly colleagues outside of DDaT Skills and experience It is essential that you have: . Experience of Agile and Lean practices in a cross functional team, with an emphasis on user-centred design . Experience of delivering a full product life cycle . Strong communication and stakeholder management skills . The ability to support with governance/continuous improvement . The ability to balance business needs against cost/time to build If you are applying for either of the technical delivery roles, it is also essential that you have . Experience leading technical projects and/or programmes It is desirable that you have: . Experience of financial management . Experience of commercial management How to apply As we are recruiting into multiple teams in this vacancy, please indicate which role/s you would like to be considered for - you can select multiple. How DBT interview At the interview stage for these roles, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. If you are invited to interview, you will receive the questions about Technical Skills in advance. Technical Skills . Agile and Lean practices . Communicating between the technical and non-technical . Life cycle perspective . Maintaining delivery momentum . Making a process work . Planning . Team dynamics and collaboration Behaviours . Communicating and Influencing . Delivering at Pace Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work More about DBT These roles can only be worked from within the UK, not overseas. To pass the SC Clearance, you need to have resided in the UK for the last 3 out of 5 years. If you would like to apply for this role, please click 'Apply' or contact Keesha Paulsen for more information.
Role: Senior RAM S Engineer Job Description Summary We are seeking a highly motivated and experienced Senior RAM Engineer to join our global team of experts in high voltage electrical equipment, with a particular focus on HVDC systems. As the Senior RAM Engineer, you will be responsible for coordinating, creating, verifying, and validating the reliability, availability, and maintainability models for HVDC systems and subsystems, managing risks and opportunities that affect the systems throughout their life cycle. You will also play a key role in enforcing engineering discipline and quality processes, developing and industrializing engineering solutions, promoting health and safety practices, and providing technical leadership and training to customers and colleagues Job Description Essential Responsibilities Reliability, Availability and Maintainability Studies and Management (RAMS) Defining RAMS study structure and processes; Monitoring the performance of RAMS processes; Tracking and reporting to the Project Directorate the status of the action list; Participating in cross functional Gate Reviews and present RAMS dashboard; Chairing the 3D Model Review for Maintainability; Leading the engagement with OEMs and relevant interface control documents; Leading the engagement, the Logistics Interface; Leading Maintainability deliverables and Consultant; Leading Workshop Consultants. Escalating to the GSC Technical Director and SHE Coordinator all SHE related risks. Health and Safety Actively and routinely promote the identification of hazards and EHS risks in own area of operation and objects of design. Provide insight to leaders, customers and colleagues with respect to own safety and systems and product integrity. Qualifications/Requirements Bachelor of Engineering degree or equivalent from an accredited institution Proven substantial knowledge and practical experience in performing reliability engineering in different industries Desired Characteristics Education Preferably educated with a Master of Engineering degree or above from an accredited institution or equivalent knowledge or professional experience. Technical Domain Competencies At least proficient in the following areas: HVDC domain knowledge Reliability, availability and maintainability (RAM) assessment and management Reliability Block Diagrams (RBD Failure Mode & Effects Analysis (FMEA) Knowledgeable in the following areas: Reliability Centred Maintenance Systems Engineering HazId HazOp Electrical power systems modelling and analysis Offshore electrical power facilities Engineering Management Competencies: Planning: Ability to plan and manage team work. Risk and Opportunity Management: Proactively identifies and manages risks, issues and opportunities. Acquisition and Supply: Generation of work products associated with acquiring or providing products or services. Knowledge Management: capable of deploying training, coaching and mentoring to customers and colleagues. Proactively records and disseminates return of experience. Technical Domain Tools knowledge: Proficient use of: Reliability and availability assessment modelling by Markov and Monte Carlo methods (Reliasoft, Isograph); Professional Competencies Communications: Strong oral and written communication skills in English. Critical Thinking: Capable of structuring defendable arguments, evidence, assumptions and decisions. Ethics and Professionalism: Personal commitment to professional standards, recognising obligations to society, the profession and the environment. Technical Leadership: understanding of customer need, problem solving, creativity and innovation, relationship management, operational oversight and accountability, engineering instinct. Negotiation: capable of resolving points of difference, to gain advantage for an individual or collective, or crafting outcomes to satisfy various interests. Team Dynamics and Facilitation: Ability to be a team player and to facilitate groups interactions. Characteristic: Self-motivating, proactive and results driven approach. Curious, resilient and willing to learn. Able to work to deadlines with high quality, sense of urgency and delivery. Focused on delivering value to customers. Strong problem-solving and root cause identification skills. Willingness to travel as required.
16/05/2024
Project-based
Role: Senior RAM S Engineer Job Description Summary We are seeking a highly motivated and experienced Senior RAM Engineer to join our global team of experts in high voltage electrical equipment, with a particular focus on HVDC systems. As the Senior RAM Engineer, you will be responsible for coordinating, creating, verifying, and validating the reliability, availability, and maintainability models for HVDC systems and subsystems, managing risks and opportunities that affect the systems throughout their life cycle. You will also play a key role in enforcing engineering discipline and quality processes, developing and industrializing engineering solutions, promoting health and safety practices, and providing technical leadership and training to customers and colleagues Job Description Essential Responsibilities Reliability, Availability and Maintainability Studies and Management (RAMS) Defining RAMS study structure and processes; Monitoring the performance of RAMS processes; Tracking and reporting to the Project Directorate the status of the action list; Participating in cross functional Gate Reviews and present RAMS dashboard; Chairing the 3D Model Review for Maintainability; Leading the engagement with OEMs and relevant interface control documents; Leading the engagement, the Logistics Interface; Leading Maintainability deliverables and Consultant; Leading Workshop Consultants. Escalating to the GSC Technical Director and SHE Coordinator all SHE related risks. Health and Safety Actively and routinely promote the identification of hazards and EHS risks in own area of operation and objects of design. Provide insight to leaders, customers and colleagues with respect to own safety and systems and product integrity. Qualifications/Requirements Bachelor of Engineering degree or equivalent from an accredited institution Proven substantial knowledge and practical experience in performing reliability engineering in different industries Desired Characteristics Education Preferably educated with a Master of Engineering degree or above from an accredited institution or equivalent knowledge or professional experience. Technical Domain Competencies At least proficient in the following areas: HVDC domain knowledge Reliability, availability and maintainability (RAM) assessment and management Reliability Block Diagrams (RBD Failure Mode & Effects Analysis (FMEA) Knowledgeable in the following areas: Reliability Centred Maintenance Systems Engineering HazId HazOp Electrical power systems modelling and analysis Offshore electrical power facilities Engineering Management Competencies: Planning: Ability to plan and manage team work. Risk and Opportunity Management: Proactively identifies and manages risks, issues and opportunities. Acquisition and Supply: Generation of work products associated with acquiring or providing products or services. Knowledge Management: capable of deploying training, coaching and mentoring to customers and colleagues. Proactively records and disseminates return of experience. Technical Domain Tools knowledge: Proficient use of: Reliability and availability assessment modelling by Markov and Monte Carlo methods (Reliasoft, Isograph); Professional Competencies Communications: Strong oral and written communication skills in English. Critical Thinking: Capable of structuring defendable arguments, evidence, assumptions and decisions. Ethics and Professionalism: Personal commitment to professional standards, recognising obligations to society, the profession and the environment. Technical Leadership: understanding of customer need, problem solving, creativity and innovation, relationship management, operational oversight and accountability, engineering instinct. Negotiation: capable of resolving points of difference, to gain advantage for an individual or collective, or crafting outcomes to satisfy various interests. Team Dynamics and Facilitation: Ability to be a team player and to facilitate groups interactions. Characteristic: Self-motivating, proactive and results driven approach. Curious, resilient and willing to learn. Able to work to deadlines with high quality, sense of urgency and delivery. Focused on delivering value to customers. Strong problem-solving and root cause identification skills. Willingness to travel as required.
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
15/05/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
15/05/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
15/05/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Robert Walters is engaged with a Global technology business, which specialises in providing expert products and services across multiple business units with a true global presence. They are listed on the London Stock Exchange. As part of a considerable investment into the group technology estate, moving away from Dynamics AX to Dynamics 365. They are keen to appoint an experienced D365 Enterprise Solutions Architect, to lead and shape the future of the D365 estate. Paying a salary range of £90,000 to £110,000 plus bonus and benefits with a hybrid working model. As an experienced D365 Enterprise Solutions Architect, you will embed, optimise and roll out D365 into the Finance team, followed by integration across HR, Sales and Supply Chain. You will create the D365 Architecture for Finance followed by delivering it across their long-terms strategic plan. You will work closely with tech and senior stakeholders across group. From processes defined, architectural designs giving you the opportunity to shape the future of groups D365 landscape and work with the best ERP technology. D365 Enterprise Solutions Architect: Duties Lead design and development of business processes to enhance MS Dynamics functionality Develop enterprise level principles, standards, best practice and patterns/policies Create and maintain the current, future and transitional states of the enterprise architecture Work with business and technology leads to make sure architecture is optimised across group Communicate the benefits of Enterprise Architecture to the wider business Develop/Maintain architecture roadmaps (spanning a 3-year horizon) from current to future states D365 Enterprise Solutions Architect: Experience Strong design & architecture knowledge of Microsoft Dynamics (AX & D365) Experience as an Enterprise Architect/Solutions Architect, Experience of developing/maturing architecture capabilities Working with senior level stakeholders to define and align technology strategies with business objectives, ncorporating them into strategic roadmaps Model organisational strategies (current and future states) with capability or process maps Experience in both Agile and Waterfall delivery methods in a large-scale Programme Delivery environment Design Enterprise Architecture and understand how it fits into our overall tech roadmap and come up with solutions The permanent opportunity for a D365 Enterprise Solutions Architect, will pay a salary range of £90,000 to £110,000 plus bonus and benefits with a hybrid working model. This is an opportunity to work for a Global technology business, which is undertaking a large scale digital transformation into Dynamics 365. Please apply with an updated CV and contact Ajay Hayre on (see below) for further information. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
15/05/2024
Full time
Robert Walters is engaged with a Global technology business, which specialises in providing expert products and services across multiple business units with a true global presence. They are listed on the London Stock Exchange. As part of a considerable investment into the group technology estate, moving away from Dynamics AX to Dynamics 365. They are keen to appoint an experienced D365 Enterprise Solutions Architect, to lead and shape the future of the D365 estate. Paying a salary range of £90,000 to £110,000 plus bonus and benefits with a hybrid working model. As an experienced D365 Enterprise Solutions Architect, you will embed, optimise and roll out D365 into the Finance team, followed by integration across HR, Sales and Supply Chain. You will create the D365 Architecture for Finance followed by delivering it across their long-terms strategic plan. You will work closely with tech and senior stakeholders across group. From processes defined, architectural designs giving you the opportunity to shape the future of groups D365 landscape and work with the best ERP technology. D365 Enterprise Solutions Architect: Duties Lead design and development of business processes to enhance MS Dynamics functionality Develop enterprise level principles, standards, best practice and patterns/policies Create and maintain the current, future and transitional states of the enterprise architecture Work with business and technology leads to make sure architecture is optimised across group Communicate the benefits of Enterprise Architecture to the wider business Develop/Maintain architecture roadmaps (spanning a 3-year horizon) from current to future states D365 Enterprise Solutions Architect: Experience Strong design & architecture knowledge of Microsoft Dynamics (AX & D365) Experience as an Enterprise Architect/Solutions Architect, Experience of developing/maturing architecture capabilities Working with senior level stakeholders to define and align technology strategies with business objectives, ncorporating them into strategic roadmaps Model organisational strategies (current and future states) with capability or process maps Experience in both Agile and Waterfall delivery methods in a large-scale Programme Delivery environment Design Enterprise Architecture and understand how it fits into our overall tech roadmap and come up with solutions The permanent opportunity for a D365 Enterprise Solutions Architect, will pay a salary range of £90,000 to £110,000 plus bonus and benefits with a hybrid working model. This is an opportunity to work for a Global technology business, which is undertaking a large scale digital transformation into Dynamics 365. Please apply with an updated CV and contact Ajay Hayre on (see below) for further information. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates