Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
17/05/2024
Project-based
Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
JOHN G RUSSELL (TRANSPORT) LTD (COATBRIDGE) SALARY - UP TO £40,000 p.a. As we continue to grow, we need to work as smart as we can, to keep all our team members safe, fulfilled, motivated, and empowered. To help us achieve this, we are seeking an enthusiastic Health & Safety Advisor. Based in Coatbridge, the successful candidate will identify, coordinate and drive improvements in Health and Safety, working closely with the Operational Management teams in our Rail, Transport, Engineering and Warehouse departments. The successful candidate will be an educationally experienced, innovative, and hands-on individual who is passionate about Health and Safety in a professional context. Key Responsibilities: Monitor compliance of company policy and procedures Investigate accidents / incidents thoroughly and report on findings Conduct root cause analysis and identify remedial actions Generating and reviewing Risk Assessment & Systems of Work Collate statistical information Take the lead in small scale projects Manage contractors (approvals, authorisation & permits) Participate in delivery of induction materials Work alongside already established supervisory team Basic facilities management Liaise with Group Health & Safety Manager as required Candidates should possess the following qualifications and skill set: NEBOSH General Certificate IOSH membership preferred Full driving licence Proven track record in an advisory capacity Experience in transport, warehousing & logistics environment beneficial Ability to work under pressure Good time management skills Good communication skills at all levels Good computing skills with ability to produce quality reports Job Type: Full-time Pay: Up to £40,000.00 per year Benefits: Company pension Free parking On-site parking Store Discount Schedule: : Monday to Friday 8am - 5pm Licence/Certification: NEBOSH Occupational Health and Safety Qualification (required) Work Location : In person
17/05/2024
Full time
JOHN G RUSSELL (TRANSPORT) LTD (COATBRIDGE) SALARY - UP TO £40,000 p.a. As we continue to grow, we need to work as smart as we can, to keep all our team members safe, fulfilled, motivated, and empowered. To help us achieve this, we are seeking an enthusiastic Health & Safety Advisor. Based in Coatbridge, the successful candidate will identify, coordinate and drive improvements in Health and Safety, working closely with the Operational Management teams in our Rail, Transport, Engineering and Warehouse departments. The successful candidate will be an educationally experienced, innovative, and hands-on individual who is passionate about Health and Safety in a professional context. Key Responsibilities: Monitor compliance of company policy and procedures Investigate accidents / incidents thoroughly and report on findings Conduct root cause analysis and identify remedial actions Generating and reviewing Risk Assessment & Systems of Work Collate statistical information Take the lead in small scale projects Manage contractors (approvals, authorisation & permits) Participate in delivery of induction materials Work alongside already established supervisory team Basic facilities management Liaise with Group Health & Safety Manager as required Candidates should possess the following qualifications and skill set: NEBOSH General Certificate IOSH membership preferred Full driving licence Proven track record in an advisory capacity Experience in transport, warehousing & logistics environment beneficial Ability to work under pressure Good time management skills Good communication skills at all levels Good computing skills with ability to produce quality reports Job Type: Full-time Pay: Up to £40,000.00 per year Benefits: Company pension Free parking On-site parking Store Discount Schedule: : Monday to Friday 8am - 5pm Licence/Certification: NEBOSH Occupational Health and Safety Qualification (required) Work Location : In person
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
16/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
ARM (Advanced Resource Managers)
Berkeley, Gloucestershire
Sales Account Manager Location: Berkeley Gloucestershire We are pleased to be working with a leading distributor of high quality flexible and specialist cables, cable management, identification, termination, fastenings, fixings and tools for the electrical and construction industries. The Role The role is within an established organisation's Internal Sales team, seeking a dedicated individual eager to advance their sales career. The role demands proficiency in B2B sales, adept account management, and exemplary customer service to meet departmental objectives and monthly financial targets. Specialising in cable accessory sales primarily within the wholesale market, the successful candidate will receive comprehensive product and technical training to excel in key account management and consultative technical sales. Performance will be evaluated based on exceeding monthly sales targets, fostering growth in key accounts, and delivering exceptional customer support. This opportunity offers a supportive environment for learning and professional development within the industry, inviting enthusiastic candidates to join a cohesive and goal-oriented team. Main Duties * Identify opportunities with new and existing customers, target these prospects with a clear and detailed plan enabling you to build long term profitable sales, develop relationships and recommend solutions. * Build relationships with new and existing customers to establish yourself as their key account manager and grow these accounts where opportunities are identified. * Respond to incoming email and phone enquiries ensuring customers are quoted and orders are processed by the Sales Support Team. * Create a daily outbound call plan ensuring you have a clear pro-active approach. * Listen to customer requirements creating detailed proposal documents and present appropriately to 'make the sale'. * Challenge any objections to convert your quotes. * Actively look for ways to grow business by immersing yourself in the industry and working closely with the sales leadership team on new ideas and prospects. * Advise customers on forthcoming product developments and discuss special promotions * Maintain clear and up to date customer records on the company CRM. * Represent the company at trade exhibitions, events etc. as and when required. * Remain motivated at all times, manage your workload in a progressive and proactive way to achieve your KPIs. * Follow Company Quality Management and Health & Safety guidelines. * Other reasonable tasks as requested by the Senior Management team. Candidate Profile * Previous internal sales experience (Ideally, minimum experience 3+ years). * Strong B2B sales experience, ideally consultative and/or technical. * Account management and business development experience is essential. * Strong communicator both verbally and in written form at all levels. * Ability to develop and maintain effective, positive working relationships with internal/external professionals. * Enjoys working to sales targets and goals, always striving to overachieve. * Good all-round IT skills and previous experience using a CRM system. * Must be team player with 'can do, will do' positive attitude, determination, and confidence. * Resilience and negotiations skills essential. * Ability to prioritise work and adapt positively to changing priorities. * Able to work on own initiative. * Experience in selling electrical accessories or cables would be highly advantageous. * Experience selling into a wholesale/re-distribution market will be highly desirable. * Formal sales qualifications and training will support any application. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
16/05/2024
Full time
Sales Account Manager Location: Berkeley Gloucestershire We are pleased to be working with a leading distributor of high quality flexible and specialist cables, cable management, identification, termination, fastenings, fixings and tools for the electrical and construction industries. The Role The role is within an established organisation's Internal Sales team, seeking a dedicated individual eager to advance their sales career. The role demands proficiency in B2B sales, adept account management, and exemplary customer service to meet departmental objectives and monthly financial targets. Specialising in cable accessory sales primarily within the wholesale market, the successful candidate will receive comprehensive product and technical training to excel in key account management and consultative technical sales. Performance will be evaluated based on exceeding monthly sales targets, fostering growth in key accounts, and delivering exceptional customer support. This opportunity offers a supportive environment for learning and professional development within the industry, inviting enthusiastic candidates to join a cohesive and goal-oriented team. Main Duties * Identify opportunities with new and existing customers, target these prospects with a clear and detailed plan enabling you to build long term profitable sales, develop relationships and recommend solutions. * Build relationships with new and existing customers to establish yourself as their key account manager and grow these accounts where opportunities are identified. * Respond to incoming email and phone enquiries ensuring customers are quoted and orders are processed by the Sales Support Team. * Create a daily outbound call plan ensuring you have a clear pro-active approach. * Listen to customer requirements creating detailed proposal documents and present appropriately to 'make the sale'. * Challenge any objections to convert your quotes. * Actively look for ways to grow business by immersing yourself in the industry and working closely with the sales leadership team on new ideas and prospects. * Advise customers on forthcoming product developments and discuss special promotions * Maintain clear and up to date customer records on the company CRM. * Represent the company at trade exhibitions, events etc. as and when required. * Remain motivated at all times, manage your workload in a progressive and proactive way to achieve your KPIs. * Follow Company Quality Management and Health & Safety guidelines. * Other reasonable tasks as requested by the Senior Management team. Candidate Profile * Previous internal sales experience (Ideally, minimum experience 3+ years). * Strong B2B sales experience, ideally consultative and/or technical. * Account management and business development experience is essential. * Strong communicator both verbally and in written form at all levels. * Ability to develop and maintain effective, positive working relationships with internal/external professionals. * Enjoys working to sales targets and goals, always striving to overachieve. * Good all-round IT skills and previous experience using a CRM system. * Must be team player with 'can do, will do' positive attitude, determination, and confidence. * Resilience and negotiations skills essential. * Ability to prioritise work and adapt positively to changing priorities. * Able to work on own initiative. * Experience in selling electrical accessories or cables would be highly advantageous. * Experience selling into a wholesale/re-distribution market will be highly desirable. * Formal sales qualifications and training will support any application. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
16/05/2024
Full time
The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
About Us We are the International Division of our client, quoted on the LSE. Our client provides innovative and high-quality engineered components for the fenestration industry. The Division operates in Europe, Africa, Asia, Australia and Latin America. It is headquartered in Bologna and besides in Italy, it has manufacturing operations in the UK, China and Australia, along with sales and distribution units with light assembly facilities in Argentina, France, Greece, India, Spain, Turkey, Brasil, Germany and the United Arab Emirates. Our client's products are sold into residential and commercial applications all over the world under the Schlegel brand for sealing solutions to aluminium, PVCu and timber applications, the Giesse brand for hardware systems in aluminium doors and windows and the Reguitti brand for doors and windows handles. What You'll Do For our plant located in Henlow, we are looking for a Maintenance Engineer to join our team. Your main tasks & responsibilities Maintain and service all production machinery, using a multi-skilled approach, in accordance with manufacturers OEM'S Provide frontline engineering support Assist the Engineering Supervisor in minimising machine down time by proposing and introducing improved maintenance programmes and continuous improvement ideas Execute DPM/PPM systems Carry out property/facility maintenance duties as required Carry out routine statutory checks as required Complete a breakdown/fault log on a daily basis Liaise with the cell leaders on a daily basis providing engineering support Liaise with contracted service providers when on site, sign on/off in line with the companies site visitor/"permit to work" procedures Ensure TDI Monitoring system is operating correctly at all times Monitor engineering stock usage, order spares as required to provide continuous production support Participate in continuous improvement programmes Complete additional skills training as required by the company To provide out of hours "call-out" service Carry out such other duties as the management team may reasonably require To adhere to all Health, Safety and Environmental procedures To report any unsafe acts or Health, Safety and Environmental incidents Key Contacts Engineering Manager Engineering Supervisor Plant Manager Production Manager Shift Supervisors Key Outputs Contribute to smooth operation of production plant and site facilities. Key Skills Ideally Electrically Biased Multi Skilled Apprenticeship and NVQ level 3 Electrical 18th Edition qualification desirable Technically competent Knowledge of electrical/mechanical DPM/PPM procedures an advantage Knowledge of hydraulic and pneumatic systems an advantage Conversant with electrical/PLC control systems desirable Conversant with H&S rules, regulations and best practices (LOTO) Ability to prioritise workload and concisely record information Basic IT Knowledge Be able to work independently and part of a team "Hands on" and "can do" approach Additional Information Competitive Salary Immediate start
16/05/2024
Full time
About Us We are the International Division of our client, quoted on the LSE. Our client provides innovative and high-quality engineered components for the fenestration industry. The Division operates in Europe, Africa, Asia, Australia and Latin America. It is headquartered in Bologna and besides in Italy, it has manufacturing operations in the UK, China and Australia, along with sales and distribution units with light assembly facilities in Argentina, France, Greece, India, Spain, Turkey, Brasil, Germany and the United Arab Emirates. Our client's products are sold into residential and commercial applications all over the world under the Schlegel brand for sealing solutions to aluminium, PVCu and timber applications, the Giesse brand for hardware systems in aluminium doors and windows and the Reguitti brand for doors and windows handles. What You'll Do For our plant located in Henlow, we are looking for a Maintenance Engineer to join our team. Your main tasks & responsibilities Maintain and service all production machinery, using a multi-skilled approach, in accordance with manufacturers OEM'S Provide frontline engineering support Assist the Engineering Supervisor in minimising machine down time by proposing and introducing improved maintenance programmes and continuous improvement ideas Execute DPM/PPM systems Carry out property/facility maintenance duties as required Carry out routine statutory checks as required Complete a breakdown/fault log on a daily basis Liaise with the cell leaders on a daily basis providing engineering support Liaise with contracted service providers when on site, sign on/off in line with the companies site visitor/"permit to work" procedures Ensure TDI Monitoring system is operating correctly at all times Monitor engineering stock usage, order spares as required to provide continuous production support Participate in continuous improvement programmes Complete additional skills training as required by the company To provide out of hours "call-out" service Carry out such other duties as the management team may reasonably require To adhere to all Health, Safety and Environmental procedures To report any unsafe acts or Health, Safety and Environmental incidents Key Contacts Engineering Manager Engineering Supervisor Plant Manager Production Manager Shift Supervisors Key Outputs Contribute to smooth operation of production plant and site facilities. Key Skills Ideally Electrically Biased Multi Skilled Apprenticeship and NVQ level 3 Electrical 18th Edition qualification desirable Technically competent Knowledge of electrical/mechanical DPM/PPM procedures an advantage Knowledge of hydraulic and pneumatic systems an advantage Conversant with electrical/PLC control systems desirable Conversant with H&S rules, regulations and best practices (LOTO) Ability to prioritise workload and concisely record information Basic IT Knowledge Be able to work independently and part of a team "Hands on" and "can do" approach Additional Information Competitive Salary Immediate start
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required an Automotive Feature Owner E-Powertrain - Gaydon 5 days working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 4 months Role and tasks At Automotive we drive the automotive trends of safety automation, electrification, and connectivity to the next generation of solutions. With so many new features added almost every day, we need automotive experts, and we are rapidly growing a team of SME's. We are looking for a Senior Engineer with automotive experience to deliver complex vehicle features that are cross-functional. You may come from the following (but not limited to) backgrounds: Powertrain, ADAS, Infotainment, Automotive systems, or software. Responsibilities - Owns a feature or multiple features from conception to implementation to validation. - Communicate and maintain feature/function level status. - Defines the vehicle system features/functions and allocates the vehicle system elements to build up the functional architecture. - Works with ECU engineers, program managers, electrical architecture team, product strategy and other stakeholders to align strategy and execution. - Refines use cases (end-to-end functions) to identify vehicle system features/functions. - Specifies vehicle system features/functions and is responsible for the completeness towards stakeholder requirements and establishes traceability, verification criteria and responsibilities. - Specifies non-functional requirements, process and project execution requirements, requirements for vehicle test and validation, requirements for manufacturing. - Collaborate with ECU engineers to review software implementation ensuring compliance with requirements. Your Profile - Senior Engineer with at least eight to twelve years' experience in Automotive - Background in one of the following is preferable: E-Powertrain If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
16/05/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required an Automotive Feature Owner E-Powertrain - Gaydon 5 days working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 4 months Role and tasks At Automotive we drive the automotive trends of safety automation, electrification, and connectivity to the next generation of solutions. With so many new features added almost every day, we need automotive experts, and we are rapidly growing a team of SME's. We are looking for a Senior Engineer with automotive experience to deliver complex vehicle features that are cross-functional. You may come from the following (but not limited to) backgrounds: Powertrain, ADAS, Infotainment, Automotive systems, or software. Responsibilities - Owns a feature or multiple features from conception to implementation to validation. - Communicate and maintain feature/function level status. - Defines the vehicle system features/functions and allocates the vehicle system elements to build up the functional architecture. - Works with ECU engineers, program managers, electrical architecture team, product strategy and other stakeholders to align strategy and execution. - Refines use cases (end-to-end functions) to identify vehicle system features/functions. - Specifies vehicle system features/functions and is responsible for the completeness towards stakeholder requirements and establishes traceability, verification criteria and responsibilities. - Specifies non-functional requirements, process and project execution requirements, requirements for vehicle test and validation, requirements for manufacturing. - Collaborate with ECU engineers to review software implementation ensuring compliance with requirements. Your Profile - Senior Engineer with at least eight to twelve years' experience in Automotive - Background in one of the following is preferable: E-Powertrain If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
CONTRACTOR MUST BE ELIGIBLE FOR BPSS Role Title: Automotive Feature Owner E-Powertrain Location: Gaydon 5 days per week preference - will consider partial hybrid Duration: Until 30/09/24 MUST BE PAYE THROUGH UMBRELLA Role Description: At client Automotive we drive the automotive trends of safety automation, electrification, and connectivity to the next generation of solutions. With so many new features added almost every day, we need automotive experts, and we are rapidly growing a team of SME's. We are looking for a Senior Engineer with automotive experience to deliver complex vehicle features that are cross-functional. You may come from the following (but not limited to) backgrounds: Powertrain, ADAS, Infotainment, Automotive systems, or software. Responsibilities - Owns a feature or multiple features from conception to implementation to validation. - Communicate and maintain feature/function level status. - Defines the vehicle system features/functions and allocates the vehicle system elements to build up the functional architecture. - Works with ECU engineers, program managers, electrical architecture team, product strategy and other stakeholders to align strategy and execution. - Refines use cases (end-to-end functions) to identify vehicle system features/functions. - Specifies vehicle system features/functions and is responsible for the completeness towards stakeholder requirements and establishes traceability, verification criteria and responsibilities. - Specifies non-functional requirements, process and project execution requirements, requirements for vehicle test and validation, requirements for manufacturing. - Collaborate with ECU engineers to review software implementation ensuring compliance with requirements. Your Profile - Senior Engineer with at least eight to twelve years' experience in Automotive - Background in one of the following is preferable: E-Powertrain
16/05/2024
Project-based
CONTRACTOR MUST BE ELIGIBLE FOR BPSS Role Title: Automotive Feature Owner E-Powertrain Location: Gaydon 5 days per week preference - will consider partial hybrid Duration: Until 30/09/24 MUST BE PAYE THROUGH UMBRELLA Role Description: At client Automotive we drive the automotive trends of safety automation, electrification, and connectivity to the next generation of solutions. With so many new features added almost every day, we need automotive experts, and we are rapidly growing a team of SME's. We are looking for a Senior Engineer with automotive experience to deliver complex vehicle features that are cross-functional. You may come from the following (but not limited to) backgrounds: Powertrain, ADAS, Infotainment, Automotive systems, or software. Responsibilities - Owns a feature or multiple features from conception to implementation to validation. - Communicate and maintain feature/function level status. - Defines the vehicle system features/functions and allocates the vehicle system elements to build up the functional architecture. - Works with ECU engineers, program managers, electrical architecture team, product strategy and other stakeholders to align strategy and execution. - Refines use cases (end-to-end functions) to identify vehicle system features/functions. - Specifies vehicle system features/functions and is responsible for the completeness towards stakeholder requirements and establishes traceability, verification criteria and responsibilities. - Specifies non-functional requirements, process and project execution requirements, requirements for vehicle test and validation, requirements for manufacturing. - Collaborate with ECU engineers to review software implementation ensuring compliance with requirements. Your Profile - Senior Engineer with at least eight to twelve years' experience in Automotive - Background in one of the following is preferable: E-Powertrain
Role Title: Automotive Feature Owner - ICE Location: Gaydon 5 days per week preference - will consider partial hybrid Contract Inside IR35 CONTRACTOR MUST BE ELIGIBLE FOR BPSS Role Description: At Capgemini Automotive we drive the automotive trends of safety automation, electrification, and connectivity to the next generation of solutions. With so many new features added almost every day, we need automotive experts, and we are rapidly growing a team of SME's. We are looking for a Senior Engineer with automotive experience to deliver complex vehicle features that are cross-functional. You may come from the following (but not limited to) backgrounds: Powertrain, ADAS, Infotainment, Automotive systems, or software. Responsibilities Owns a feature or multiple features from conception to implementation to validation. Communicate and maintain feature/function level status. Defines the vehicle system features/functions and allocates the vehicle system elements to build up the functional architecture. Works with ECU engineers, program managers, electrical architecture team, product strategy and other stakeholders to align strategy and execution. Refines use cases (end-to-end functions) to identify vehicle system features/functions. Specifies vehicle system features/functions and is responsible for the completeness towards stakeholder requirements and establishes traceability, verification criteria and responsibilities. Specifies non-functional requirements, process and project execution requirements, requirements for vehicle test and validation, requirements for manufacturing. Collaborate with ECU engineers to review software implementation ensuring compliance with requirements Your Profile Senior Engineer with at least eight to twelve years' experience in Automotive Background in one of the following is preferable: ICE
16/05/2024
Project-based
Role Title: Automotive Feature Owner - ICE Location: Gaydon 5 days per week preference - will consider partial hybrid Contract Inside IR35 CONTRACTOR MUST BE ELIGIBLE FOR BPSS Role Description: At Capgemini Automotive we drive the automotive trends of safety automation, electrification, and connectivity to the next generation of solutions. With so many new features added almost every day, we need automotive experts, and we are rapidly growing a team of SME's. We are looking for a Senior Engineer with automotive experience to deliver complex vehicle features that are cross-functional. You may come from the following (but not limited to) backgrounds: Powertrain, ADAS, Infotainment, Automotive systems, or software. Responsibilities Owns a feature or multiple features from conception to implementation to validation. Communicate and maintain feature/function level status. Defines the vehicle system features/functions and allocates the vehicle system elements to build up the functional architecture. Works with ECU engineers, program managers, electrical architecture team, product strategy and other stakeholders to align strategy and execution. Refines use cases (end-to-end functions) to identify vehicle system features/functions. Specifies vehicle system features/functions and is responsible for the completeness towards stakeholder requirements and establishes traceability, verification criteria and responsibilities. Specifies non-functional requirements, process and project execution requirements, requirements for vehicle test and validation, requirements for manufacturing. Collaborate with ECU engineers to review software implementation ensuring compliance with requirements Your Profile Senior Engineer with at least eight to twelve years' experience in Automotive Background in one of the following is preferable: ICE
Role Title: Senior Automotive Engineer Duration: 3-4 Months Location: Gaydon - on site only Rate: £365/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose At Capgemini Automotive we drive the automotive trends of safety automation, electrification, and connectivity to the next generation of solutions. With so many new features added almost every day, we need automotive experts, and we are rapidly growing a team of SME's. We are looking for a Senior Engineer with automotive experience to deliver complex vehicle features that are cross-functional. You may come from the following (but not limited to) backgrounds: Powertrain, ADAS, Infotainment, Automotive systems, or software . Responsibilities Owns a feature or multiple features from conception to implementation to validation. Communicate and maintain feature/function level status. Defines the vehicle system features/functions and allocates the vehicle system elements to build up the functional architecture. Works with ECU engineers, program managers, electrical architecture team, product strategy and other stakeholders to align strategy and execution. Refines use cases (end-to-end functions) to identify vehicle system features/functions. Specifies vehicle system features/functions and is responsible for the completeness towards stakeholder requirements and establishes traceability, verification criteria and responsibilities. Specifies non-functional requirements, process and project execution requirements, requirements for vehicle test and validation, requirements for manufacturing. Collaborate with ECU engineers to review software implementation ensuring compliance with requirements. Key Skills/requirements Senior Engineer with at least eight to twelve years' experience in the automotive industry Preferable background in ICE All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
16/05/2024
Project-based
Role Title: Senior Automotive Engineer Duration: 3-4 Months Location: Gaydon - on site only Rate: £365/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose At Capgemini Automotive we drive the automotive trends of safety automation, electrification, and connectivity to the next generation of solutions. With so many new features added almost every day, we need automotive experts, and we are rapidly growing a team of SME's. We are looking for a Senior Engineer with automotive experience to deliver complex vehicle features that are cross-functional. You may come from the following (but not limited to) backgrounds: Powertrain, ADAS, Infotainment, Automotive systems, or software . Responsibilities Owns a feature or multiple features from conception to implementation to validation. Communicate and maintain feature/function level status. Defines the vehicle system features/functions and allocates the vehicle system elements to build up the functional architecture. Works with ECU engineers, program managers, electrical architecture team, product strategy and other stakeholders to align strategy and execution. Refines use cases (end-to-end functions) to identify vehicle system features/functions. Specifies vehicle system features/functions and is responsible for the completeness towards stakeholder requirements and establishes traceability, verification criteria and responsibilities. Specifies non-functional requirements, process and project execution requirements, requirements for vehicle test and validation, requirements for manufacturing. Collaborate with ECU engineers to review software implementation ensuring compliance with requirements. Key Skills/requirements Senior Engineer with at least eight to twelve years' experience in the automotive industry Preferable background in ICE All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Strategic: By supporting the project in the areas of team organization, documentation control and cost allocation in SAP/WBS, the project liaison team leader will see their role and responsibility increase with the development of the project through the design phases. Every new design phase will bring additional needs and workload, driven by the implementation and closure phases requiring a higher contribution of this function, thus a higher need of good coordination. This function provides an important assistance to the design engineers by allowing them to focus mainly in the engineering design and removing from them the workload of project organization tasks. The project liaison team leader has a key role in expansion projects to guarantee that all purchase orders of the project are correctly allocated to the correspondent WBS, hence guaranteeing a good knowledge and control of the project budget, as well as, the documentation generated by the project is correctly logged, distributed and archived Scope of the mission Integrating the project team, the project liaison team leader is responsible to lead the team which coordinates project documentation flows and archive, establishes systems to manage/track purchase orders and goods receipts, responsible management of miscellaneous non-PO purchases, establish and maintain systems for allocation of project costs in SAP/WBS, and all aspects related with the organization of the engineering team: welcoming new team members, developing individualized onboarding plans, support their needs, organize the project gate reviews and monthly review meetings Primary Tasks and responsibilities: . Onboarding of new employees: o Lead, with support from the Regional Program Director, in onboarding of new employees to the engineering organization o Work with new employees' direct supervisors to develop individual training plans tailored to the needs of their role, along with base knowledge/expectations of the engineering organization o Plan and prepare the logistic needs for new team members, including system/security access, supplies/equipment, travel arrangements, and other business support. * Cost control: o Establish and maintain systems to issue and track purchase orders in SAP, guaranteeing correct WBS allocation o Coach and Support Project Liaison to issue and track Shopping Carts (SCs), Purchase Orders (POs) and goods receipts (GRs) in SAP in a timely manner o Coach and Support Project Controls to Actively manage SAP/WBS cost allocation and highlight variations o Provide actuals per WBS to support forecasting by Project Managers o Stewardship of Engineering procurement card (ProCard) for all non-travel related miscellaneous purchases, ensuring appropriate use of Procard vs Purchase Order, leadership approval according to Local Approval Matrix (LAM) o Consolidate quarterly and monthly project cost forecast reported by PM o Update forecasts in Planisware o Oversee updating of SAP/ARIBA files o Monthly Headcount allocation to appropriate WBS accounts for all active projects & waves within the region/site o Report actual costs of the yearly Engineering department budgets * Leadership of the Liaison Team o Manage of daily miscellaneous requirements and admin tasks o Manage and delegate administrative tasks and project priorities o Manage and delegate department administrative work such as organizing the monthly department meetings, annual outing, travel, visitors, teambuilding activities, etc o Maintain and manage a healthy and motivating work environment o Improve and formalize monthly departmental reports/meeting * Leadership of the Document Control Team: o Organize, distribute and archive all project documents, guaranteeing proper archiving rules to support claims to contractors and EPCm partners o Manage the project folder access Matrix, maintain project transmittals, archiving engineering deliverables and permitting docs on project Servers * Department Communication: o Responsible for all aspect of internal and external communication within local Engineering department o Manage visual branding display in department o Work closely with HR/GSS/EHS team * Facilities management: o Responsible for facilities operations within the department o Liaise with facilities contractors, responsible to maintain engineering facilities o Managing repairs, maintenance and replacement in the engineering facilities o Working together with EHS regarding fire safety procedures in the engineering facilities * General duties: o Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with environmental, health & safety rules/procedures, regulations and codes of practice. o Perform engineering and technical support to the projects when needed, undertaking any additional tasks commensurate with the role as and when required. o rules and procedures set down: Technical Profile requirements: . University degree or College diploma specializing in business administration or a technical field . Experience and/or background in industrial companies, preferably linked to engineering or . operations . Competent and fluent (written and verbal) in Spanish and English . Computer literacy with good working knowledge of the MS Office package . Experience with SAP and Ariba software . Knowledge of EHS standards and industry good practices . Must have the Knowledge, Experience and Skills to conduct their tasks in accordance with the Non-Technical Profile Requirements : . Organized . Team worker . Result oriented and timely delivery . Positive mindset . Capable to work in Matrix organizations . Problem and conflict solver . Flexible and resilient to work in ambiguous situations with limited supervision . Coaching skills . Good communication Location: . North of Spain, exact location remains confidential till at least early July . Until EOY 2024 remote work, afterwards consultants are expected to work onsite Business Travel: . Travel will be required and outside Spain reimbursed via expenses Contract: . Long term contract . Confirmation of the mission will take place before 1/7 . Official confirmation and contract creation scheduled for early July Start: . Objective +- 1st of August . Consultants can perform notice if 4-6 weeks, longer is to discuss with the manager . Consultants cannot take long holidays in July/August after start due to the high workload Languages: . Fluent In Spanish & English Rate: . Market-level Rates for Spain . All-in Rate for Remote and local presence at SPAIN . No expenses accepted Reason for Hire Specific Skills Required for Project Safety Equipment Not applicable (keep in mind that for Olen and Hoboken sites a neon vest is mandatory) Additional Safety Equipment to be provided by Supplier n.a. Travel Required? Yes Travel percentage- 10%
16/05/2024
Full time
Strategic: By supporting the project in the areas of team organization, documentation control and cost allocation in SAP/WBS, the project liaison team leader will see their role and responsibility increase with the development of the project through the design phases. Every new design phase will bring additional needs and workload, driven by the implementation and closure phases requiring a higher contribution of this function, thus a higher need of good coordination. This function provides an important assistance to the design engineers by allowing them to focus mainly in the engineering design and removing from them the workload of project organization tasks. The project liaison team leader has a key role in expansion projects to guarantee that all purchase orders of the project are correctly allocated to the correspondent WBS, hence guaranteeing a good knowledge and control of the project budget, as well as, the documentation generated by the project is correctly logged, distributed and archived Scope of the mission Integrating the project team, the project liaison team leader is responsible to lead the team which coordinates project documentation flows and archive, establishes systems to manage/track purchase orders and goods receipts, responsible management of miscellaneous non-PO purchases, establish and maintain systems for allocation of project costs in SAP/WBS, and all aspects related with the organization of the engineering team: welcoming new team members, developing individualized onboarding plans, support their needs, organize the project gate reviews and monthly review meetings Primary Tasks and responsibilities: . Onboarding of new employees: o Lead, with support from the Regional Program Director, in onboarding of new employees to the engineering organization o Work with new employees' direct supervisors to develop individual training plans tailored to the needs of their role, along with base knowledge/expectations of the engineering organization o Plan and prepare the logistic needs for new team members, including system/security access, supplies/equipment, travel arrangements, and other business support. * Cost control: o Establish and maintain systems to issue and track purchase orders in SAP, guaranteeing correct WBS allocation o Coach and Support Project Liaison to issue and track Shopping Carts (SCs), Purchase Orders (POs) and goods receipts (GRs) in SAP in a timely manner o Coach and Support Project Controls to Actively manage SAP/WBS cost allocation and highlight variations o Provide actuals per WBS to support forecasting by Project Managers o Stewardship of Engineering procurement card (ProCard) for all non-travel related miscellaneous purchases, ensuring appropriate use of Procard vs Purchase Order, leadership approval according to Local Approval Matrix (LAM) o Consolidate quarterly and monthly project cost forecast reported by PM o Update forecasts in Planisware o Oversee updating of SAP/ARIBA files o Monthly Headcount allocation to appropriate WBS accounts for all active projects & waves within the region/site o Report actual costs of the yearly Engineering department budgets * Leadership of the Liaison Team o Manage of daily miscellaneous requirements and admin tasks o Manage and delegate administrative tasks and project priorities o Manage and delegate department administrative work such as organizing the monthly department meetings, annual outing, travel, visitors, teambuilding activities, etc o Maintain and manage a healthy and motivating work environment o Improve and formalize monthly departmental reports/meeting * Leadership of the Document Control Team: o Organize, distribute and archive all project documents, guaranteeing proper archiving rules to support claims to contractors and EPCm partners o Manage the project folder access Matrix, maintain project transmittals, archiving engineering deliverables and permitting docs on project Servers * Department Communication: o Responsible for all aspect of internal and external communication within local Engineering department o Manage visual branding display in department o Work closely with HR/GSS/EHS team * Facilities management: o Responsible for facilities operations within the department o Liaise with facilities contractors, responsible to maintain engineering facilities o Managing repairs, maintenance and replacement in the engineering facilities o Working together with EHS regarding fire safety procedures in the engineering facilities * General duties: o Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with environmental, health & safety rules/procedures, regulations and codes of practice. o Perform engineering and technical support to the projects when needed, undertaking any additional tasks commensurate with the role as and when required. o rules and procedures set down: Technical Profile requirements: . University degree or College diploma specializing in business administration or a technical field . Experience and/or background in industrial companies, preferably linked to engineering or . operations . Competent and fluent (written and verbal) in Spanish and English . Computer literacy with good working knowledge of the MS Office package . Experience with SAP and Ariba software . Knowledge of EHS standards and industry good practices . Must have the Knowledge, Experience and Skills to conduct their tasks in accordance with the Non-Technical Profile Requirements : . Organized . Team worker . Result oriented and timely delivery . Positive mindset . Capable to work in Matrix organizations . Problem and conflict solver . Flexible and resilient to work in ambiguous situations with limited supervision . Coaching skills . Good communication Location: . North of Spain, exact location remains confidential till at least early July . Until EOY 2024 remote work, afterwards consultants are expected to work onsite Business Travel: . Travel will be required and outside Spain reimbursed via expenses Contract: . Long term contract . Confirmation of the mission will take place before 1/7 . Official confirmation and contract creation scheduled for early July Start: . Objective +- 1st of August . Consultants can perform notice if 4-6 weeks, longer is to discuss with the manager . Consultants cannot take long holidays in July/August after start due to the high workload Languages: . Fluent In Spanish & English Rate: . Market-level Rates for Spain . All-in Rate for Remote and local presence at SPAIN . No expenses accepted Reason for Hire Specific Skills Required for Project Safety Equipment Not applicable (keep in mind that for Olen and Hoboken sites a neon vest is mandatory) Additional Safety Equipment to be provided by Supplier n.a. Travel Required? Yes Travel percentage- 10%
Project Description and responsibilities: Full document management during various construction phases; permitting, engineering, commissioning, maintenance and commercial operation of the plant. Document Controller to provide general records management and document control services to ensure Umicore's information assets are managed in accordance with well-defined policies, procedures, processes and practices in order that records may be retrievable in the future to support departments requirements Primary Tasks and responsibilities: . Produce and modify procedures to facilitate the transfer of various documents into and out of the companies document management system. . Conduct quality verification on formal documents to ensure conformity with Information Management standard. . Modify and update documents and drawings when necessary and as per technical specifications and contract deliverables. . Maintain, gather and electronically log and distribute various engineering documents. . Create and maintain established files of drawings and correspondence. . Quality checks on documents being received and distribution for engineering modifications. . Review the quality of documents and drawings including metadata, template, eligibility, etc. . Build and maintain document templates, contact lists, distribution lists, presentation templates and tracking logs. . Work closely with contractors to track and update colleagues of information requiring approval and track status updates Technical Profile requirements: . Diploma or degree in business administration, records/information management or a related discipline. . Experience with data entry, compiling of files and distribution of project documentation is an asset. . 4-5 years' experience in a document control role, preferably in a construction or engineering setting. . Experience working in various document management systems. . Strong proficiency in various Microsoft Office applications. . Strong organizational skills and the ability to work well in a rapidly changing environment. . Fluent both in English and Spanish Non-Technical Profile Requirements : . Strong and effective communicator . Ability and willingness to work independently and in a team setting . Adaptabilit . Decisiveness . Organization skills . Critical thinking Location: . North of Spain, exact location remains confidential till at least early July . Until EOY 2024 remote work, afterwards consultants are expected to work onsite Business Travel: . Travel will be required and outside Spain reimbursed via expenses Contract: . Long term contract . Confirmation of the mission will take place before 1/7 . Official confirmation and contract creation scheduled for early July Start: . Objective +- 1st of August . Consultants can perform notice if 4-6 weeks, longer is to discuss with the manager . Consultants cannot take long holidays in July/August after start due to the high workload Languages: . Fluent In Spanish & English Rate: . Market-level Rates for Spain . All-in Rate for Remote and local presence at SPAIN . No expenses accepted Reason for Hire Specific Skills Required for Project Safety Equipment Not applicable (keep in mind that for Olen and Hoboken sites a neon vest is mandatory) Additional Safety Equipment to be provided by Supplier n.a. Travel Required? Yes Travel percentage 10%
16/05/2024
Project-based
Project Description and responsibilities: Full document management during various construction phases; permitting, engineering, commissioning, maintenance and commercial operation of the plant. Document Controller to provide general records management and document control services to ensure Umicore's information assets are managed in accordance with well-defined policies, procedures, processes and practices in order that records may be retrievable in the future to support departments requirements Primary Tasks and responsibilities: . Produce and modify procedures to facilitate the transfer of various documents into and out of the companies document management system. . Conduct quality verification on formal documents to ensure conformity with Information Management standard. . Modify and update documents and drawings when necessary and as per technical specifications and contract deliverables. . Maintain, gather and electronically log and distribute various engineering documents. . Create and maintain established files of drawings and correspondence. . Quality checks on documents being received and distribution for engineering modifications. . Review the quality of documents and drawings including metadata, template, eligibility, etc. . Build and maintain document templates, contact lists, distribution lists, presentation templates and tracking logs. . Work closely with contractors to track and update colleagues of information requiring approval and track status updates Technical Profile requirements: . Diploma or degree in business administration, records/information management or a related discipline. . Experience with data entry, compiling of files and distribution of project documentation is an asset. . 4-5 years' experience in a document control role, preferably in a construction or engineering setting. . Experience working in various document management systems. . Strong proficiency in various Microsoft Office applications. . Strong organizational skills and the ability to work well in a rapidly changing environment. . Fluent both in English and Spanish Non-Technical Profile Requirements : . Strong and effective communicator . Ability and willingness to work independently and in a team setting . Adaptabilit . Decisiveness . Organization skills . Critical thinking Location: . North of Spain, exact location remains confidential till at least early July . Until EOY 2024 remote work, afterwards consultants are expected to work onsite Business Travel: . Travel will be required and outside Spain reimbursed via expenses Contract: . Long term contract . Confirmation of the mission will take place before 1/7 . Official confirmation and contract creation scheduled for early July Start: . Objective +- 1st of August . Consultants can perform notice if 4-6 weeks, longer is to discuss with the manager . Consultants cannot take long holidays in July/August after start due to the high workload Languages: . Fluent In Spanish & English Rate: . Market-level Rates for Spain . All-in Rate for Remote and local presence at SPAIN . No expenses accepted Reason for Hire Specific Skills Required for Project Safety Equipment Not applicable (keep in mind that for Olen and Hoboken sites a neon vest is mandatory) Additional Safety Equipment to be provided by Supplier n.a. Travel Required? Yes Travel percentage 10%
Description We are on the looking to hire a proficient Network Design Engineer with a wealth of experience in in distribution networks design ranging from 400V to 11kV/33kV. The ideal candidate will be instrumental in designing, analysing, and optimising electrical distribution systems to ensure reliability, efficiency, and safety. Candidates from a building services background will be considered with the right experience. My client has become a trusted name for delivering forward-thinking design solutions in the Power sector. Our team of seasoned experts work with some of the most prominent brands in the UK, providing sustainable design solutions that prioritize client needs. This role offers a chance to work on flagship, high profile projects, some of the most exciting in the UK, and see your projects come to life through the full design life cycle. Key Responsibilities Design and optimise electrical distribution networks ranging from 400V to 33kV, ensuring compliance with industry standards and regulations. Conduct feasibility studies and technical assessments for proposed distribution projects. Collaborate with other disciplines including project managers, project engineers, and DNO's to ensure successful project execution. Perform load flow analysis, voltage drop calculations, and short circuit studies. Provide technical support and guidance to junior engineers and technicians. Stay updated on industry trends, technologies, and best practices related to distribution network design. Why this role? You will form part of a team that is a trusted partner for some of the UK's key clients, delivering detailed and complex turnkey designs You will be joining a diverse, established team with a varied background of skills and expertise, who value new ideas and welcome innovative solutions. You are encouraged to take ownership and have freedom in decision-making Working as part of a multi-disciplinary team you will have links into the wider network of engineers within the business to learn and grow Requirements Minimum (with relevant work experience) in Electrical Engineering, with Power/HV background Ideally MEng/Msc in Electrical Engineering, with Power/HV background Working toward CEng status is seen as beneficial, however not essential ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
15/05/2024
Project-based
Description We are on the looking to hire a proficient Network Design Engineer with a wealth of experience in in distribution networks design ranging from 400V to 11kV/33kV. The ideal candidate will be instrumental in designing, analysing, and optimising electrical distribution systems to ensure reliability, efficiency, and safety. Candidates from a building services background will be considered with the right experience. My client has become a trusted name for delivering forward-thinking design solutions in the Power sector. Our team of seasoned experts work with some of the most prominent brands in the UK, providing sustainable design solutions that prioritize client needs. This role offers a chance to work on flagship, high profile projects, some of the most exciting in the UK, and see your projects come to life through the full design life cycle. Key Responsibilities Design and optimise electrical distribution networks ranging from 400V to 33kV, ensuring compliance with industry standards and regulations. Conduct feasibility studies and technical assessments for proposed distribution projects. Collaborate with other disciplines including project managers, project engineers, and DNO's to ensure successful project execution. Perform load flow analysis, voltage drop calculations, and short circuit studies. Provide technical support and guidance to junior engineers and technicians. Stay updated on industry trends, technologies, and best practices related to distribution network design. Why this role? You will form part of a team that is a trusted partner for some of the UK's key clients, delivering detailed and complex turnkey designs You will be joining a diverse, established team with a varied background of skills and expertise, who value new ideas and welcome innovative solutions. You are encouraged to take ownership and have freedom in decision-making Working as part of a multi-disciplinary team you will have links into the wider network of engineers within the business to learn and grow Requirements Minimum (with relevant work experience) in Electrical Engineering, with Power/HV background Ideally MEng/Msc in Electrical Engineering, with Power/HV background Working toward CEng status is seen as beneficial, however not essential ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Overview Reporting to the Process Engineering Manager, the Production Support Engineer is responsible for ensuring optimal OEE (Overall Equipment Effectiveness), through effective preventative maintenance and corrective actions to reduce equipment down time, in line with the expectations of Operations. Additionally, providing engineering support to Operations and ensuring continuous improvement. The successful candidate will join the Process Engineering team, reporting to the Process Engineering Manager. This team is comprised of 4 employees. Experience: Electronics: Candidate will have detailed knowledge of repair fault finding and minor design. Manufacturing: The candidate has previously worked in a high-precision electronics manufacturing environment supporting and repairing equipment and systems. IT skills: Computer literate; with experience of using Microsoft windows software to complete work done reports and monitor equipment usage (i.e. word, excel etc.) Continuous improvement and Problem- Solving: Candidates will be familiar with making improvements to equipment / systems and services to improve utilisation and operational/production productivity and throughput. You will be familiar of the creation and implementation of lean working processes and able to demonstrate a structured approach to problem-solving, root-cause analysis. Ability to construct an FMEA would be highly desirable Documentation: The candidate has the ability to interpret drawings, specifications, work instructions and create new ones if required. Maintenance of Equipment: You will be able to demonstrate their ability to support and repair equipment and systems. Mechanical Exposure: Have worked in an environment with some mechanical requirement (assembling items etc). ERP Systems: Exposure to ERP systems. Manufacturing: Experience in electronic instrumentation. Overall Equipment Effectiveness (OEE): Able to track and monitor equipment utilisation and reliability to identify preventative maintenance measures to improve reliability and up-time. Understand measuring equipment operation and ensuring optimal overall equipment effectiveness. H&S: Knowledge of Health and Safety at work. Education: HNC or above in electronics, we will consider candidates who are qualified by experience. Normal hours of work will be 08:00 - 16:15 Monday to Thursday, 08:00 - 15;00 on Friday with half an hour for lunch. This role is not hybrid Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
15/05/2024
Full time
Overview Reporting to the Process Engineering Manager, the Production Support Engineer is responsible for ensuring optimal OEE (Overall Equipment Effectiveness), through effective preventative maintenance and corrective actions to reduce equipment down time, in line with the expectations of Operations. Additionally, providing engineering support to Operations and ensuring continuous improvement. The successful candidate will join the Process Engineering team, reporting to the Process Engineering Manager. This team is comprised of 4 employees. Experience: Electronics: Candidate will have detailed knowledge of repair fault finding and minor design. Manufacturing: The candidate has previously worked in a high-precision electronics manufacturing environment supporting and repairing equipment and systems. IT skills: Computer literate; with experience of using Microsoft windows software to complete work done reports and monitor equipment usage (i.e. word, excel etc.) Continuous improvement and Problem- Solving: Candidates will be familiar with making improvements to equipment / systems and services to improve utilisation and operational/production productivity and throughput. You will be familiar of the creation and implementation of lean working processes and able to demonstrate a structured approach to problem-solving, root-cause analysis. Ability to construct an FMEA would be highly desirable Documentation: The candidate has the ability to interpret drawings, specifications, work instructions and create new ones if required. Maintenance of Equipment: You will be able to demonstrate their ability to support and repair equipment and systems. Mechanical Exposure: Have worked in an environment with some mechanical requirement (assembling items etc). ERP Systems: Exposure to ERP systems. Manufacturing: Experience in electronic instrumentation. Overall Equipment Effectiveness (OEE): Able to track and monitor equipment utilisation and reliability to identify preventative maintenance measures to improve reliability and up-time. Understand measuring equipment operation and ensuring optimal overall equipment effectiveness. H&S: Knowledge of Health and Safety at work. Education: HNC or above in electronics, we will consider candidates who are qualified by experience. Normal hours of work will be 08:00 - 16:15 Monday to Thursday, 08:00 - 15;00 on Friday with half an hour for lunch. This role is not hybrid Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
This is a multi-faceted role and requires a great level of flexibility and willingness to deliver in a busy environment. You will be a key cog in our administrative team, being responsible for key duties in a busy office/warehouse. You will have a track record and experience of having delivered this in other environments and being a key person in the delivery of day-to-day operations. If this sounds like an environment you would thrive in and you are passionate about being in a business where sustainability and the promotion of literacy are key to what we do. The Role Office and building management Ensure office and important communal areas of the building are functioning well at all times with adequate supplies and working equipment. Conduct periodic reviews of vendors to ensure that the right cost/quality mix is maintained in line with budgets. Procurement Assist with procurement of key supplies for staff such as key safety equipment and other materials staff need for safe and productive working. Review vendors of these supplies to ensure staff have access to new equipment as it becomes available, and procurement is cost effective. Visitor management - You will be the first point of contact for new joiners, visitors, deliveries as well as calls into the business. HR onboarding Ensuring new and existing joiners are made aware of key HR policies related to Health and Safety, Holiday entitlements, IT security etc. Use company HR systems to ensure the right people are trained in the right competencies and refresher training is given as and when required from our established list of trainers. Staff queries assist staff with basic queries around payroll and preparation of payroll as and when required. Refreshments/Catering/Socials Assist with recruitment events, staff social events and other one-offs which may require planning of catering and other related facilities. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
15/05/2024
Full time
This is a multi-faceted role and requires a great level of flexibility and willingness to deliver in a busy environment. You will be a key cog in our administrative team, being responsible for key duties in a busy office/warehouse. You will have a track record and experience of having delivered this in other environments and being a key person in the delivery of day-to-day operations. If this sounds like an environment you would thrive in and you are passionate about being in a business where sustainability and the promotion of literacy are key to what we do. The Role Office and building management Ensure office and important communal areas of the building are functioning well at all times with adequate supplies and working equipment. Conduct periodic reviews of vendors to ensure that the right cost/quality mix is maintained in line with budgets. Procurement Assist with procurement of key supplies for staff such as key safety equipment and other materials staff need for safe and productive working. Review vendors of these supplies to ensure staff have access to new equipment as it becomes available, and procurement is cost effective. Visitor management - You will be the first point of contact for new joiners, visitors, deliveries as well as calls into the business. HR onboarding Ensuring new and existing joiners are made aware of key HR policies related to Health and Safety, Holiday entitlements, IT security etc. Use company HR systems to ensure the right people are trained in the right competencies and refresher training is given as and when required from our established list of trainers. Staff queries assist staff with basic queries around payroll and preparation of payroll as and when required. Refreshments/Catering/Socials Assist with recruitment events, staff social events and other one-offs which may require planning of catering and other related facilities. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
We are looking for an experience Panel designer familiar with Autodad Electrical to expand our existing Panel design team to ensure production of accurate panel wiring diagrams and topologies based on information supplied by design managers, design engineers, engineering manager or technical director. The flexible role will primarily be based in our Coulsdon office however may require occasional travel to our project offices based in and around London. Technical Requirements: * Has detailed working knowledge and experience of working with AutoCAD Electrical (2022). * Has technical design experience within the construction/panel building industry * Has relevant technical accreditations and qualifications. * Sound working knowledge of building services mechanical and electrical systems. * Understanding of electrical supply requirements for control and MCC panels. * Understanding of relay logic and the ability to map out/design safety circuits. * Sound working knowledge of one or more building management systems (preferably but not limited to Trend, Distech, Tridium & Delta). * Sound working knowledge of office tools such as Microsoft Excel, Word, Access, Outlook, Sharepoint etc. * Attends training courses and keeps abreast of developments within industry.
15/05/2024
Full time
We are looking for an experience Panel designer familiar with Autodad Electrical to expand our existing Panel design team to ensure production of accurate panel wiring diagrams and topologies based on information supplied by design managers, design engineers, engineering manager or technical director. The flexible role will primarily be based in our Coulsdon office however may require occasional travel to our project offices based in and around London. Technical Requirements: * Has detailed working knowledge and experience of working with AutoCAD Electrical (2022). * Has technical design experience within the construction/panel building industry * Has relevant technical accreditations and qualifications. * Sound working knowledge of building services mechanical and electrical systems. * Understanding of electrical supply requirements for control and MCC panels. * Understanding of relay logic and the ability to map out/design safety circuits. * Sound working knowledge of one or more building management systems (preferably but not limited to Trend, Distech, Tridium & Delta). * Sound working knowledge of office tools such as Microsoft Excel, Word, Access, Outlook, Sharepoint etc. * Attends training courses and keeps abreast of developments within industry.
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
14/05/2024
Full time
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development