Pytec IT Recruitment
Northampton, Northamptonshire
My client are a well-established business with a central office in Northampton. As a result of steady growth they are looking to hire an additional IT Engineer to support with server and desktop operating systems, hardware, software, networks, and back-ups. You will be a good problem solver, have solid communication skills and be driven and motivated to further your technical knowledge. Specific areas of technical expertise will include: Active Directory, Group Policy, Azure, Microsoft 365 Deployment and administration Routers, and Switches Strong knowledge of Windows Desktop & Server OS Networking (TCP/IP, DNS and DHCP) Backup software and disaster recovery technologies Expertise in VMware/Hyper-V The team have a presence on site and therefore the initial expectation is to be based in the office however once up to speed there will be flexibility to work from home 2-3 days a week if you wish. You will support users across the UK and enjoy a variation of technical challenges as well as occasional on site/face to face support with clients
07/05/2024
Full time
My client are a well-established business with a central office in Northampton. As a result of steady growth they are looking to hire an additional IT Engineer to support with server and desktop operating systems, hardware, software, networks, and back-ups. You will be a good problem solver, have solid communication skills and be driven and motivated to further your technical knowledge. Specific areas of technical expertise will include: Active Directory, Group Policy, Azure, Microsoft 365 Deployment and administration Routers, and Switches Strong knowledge of Windows Desktop & Server OS Networking (TCP/IP, DNS and DHCP) Backup software and disaster recovery technologies Expertise in VMware/Hyper-V The team have a presence on site and therefore the initial expectation is to be based in the office however once up to speed there will be flexibility to work from home 2-3 days a week if you wish. You will support users across the UK and enjoy a variation of technical challenges as well as occasional on site/face to face support with clients
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
07/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
07/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
NO SPONSORSHIP Associate Principal, Technology Operations - Production Support - 3rd SHIFT SALARY: $102k- $120k w 15% bonus no shift differential LOCATION: REMOTE 3rd shift, Tuesday - Saturday, 11pm - 730am Do you have Production Operations (not engineering) experience? Do you have experience with Schedulers? (UC4 or Control M) or other? Why are you seeking an off shift position? What is your experience level/experience with JCL/IBM? Production support for hardware and software problems ITIL applications and infrastructure problems incident management storage Unix Windows networking Business operations etc. The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Essential Duties and Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems Move between tactical & strategic Bachelors degree 5+ years experience production systems operations or an equivalent combination of education and work experience
07/05/2024
Full time
NO SPONSORSHIP Associate Principal, Technology Operations - Production Support - 3rd SHIFT SALARY: $102k- $120k w 15% bonus no shift differential LOCATION: REMOTE 3rd shift, Tuesday - Saturday, 11pm - 730am Do you have Production Operations (not engineering) experience? Do you have experience with Schedulers? (UC4 or Control M) or other? Why are you seeking an off shift position? What is your experience level/experience with JCL/IBM? Production support for hardware and software problems ITIL applications and infrastructure problems incident management storage Unix Windows networking Business operations etc. The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Essential Duties and Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems Move between tactical & strategic Bachelors degree 5+ years experience production systems operations or an equivalent combination of education and work experience
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Windows Administrator/Engineer. This engineer will focus on windows administration and level 3 operational support in cloud and on prem environments. This engineer will need experience with Windows 2016/2019, PowerShell Scripting, AWS, NAS, SAN, etc. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Comply with all audit, compliance, and regulatory requirements Support On call and weekend work Qualifications: Seven or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized Servers in an enterprise environment In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus
07/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Windows Administrator/Engineer. This engineer will focus on windows administration and level 3 operational support in cloud and on prem environments. This engineer will need experience with Windows 2016/2019, PowerShell Scripting, AWS, NAS, SAN, etc. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Comply with all audit, compliance, and regulatory requirements Support On call and weekend work Qualifications: Seven or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized Servers in an enterprise environment In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Windows Administrator/Engineer. This engineer will focus on windows administration and level 3 operational support in cloud and on prem environments. This engineer will need experience with Windows 2016/2019, PowerShell Scripting, AWS, NAS, SAN, etc. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Comply with all audit, compliance, and regulatory requirements Support On call and weekend work Qualifications: Seven or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized Servers in an enterprise environment In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus
07/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Windows Administrator/Engineer. This engineer will focus on windows administration and level 3 operational support in cloud and on prem environments. This engineer will need experience with Windows 2016/2019, PowerShell Scripting, AWS, NAS, SAN, etc. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Comply with all audit, compliance, and regulatory requirements Support On call and weekend work Qualifications: Seven or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized Servers in an enterprise environment In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus
IT Support Engineer County Durham, UK £30,000 - £35,000 Join a global leader in the petrochemicals industry, operating at the forefront of innovation and sustainability! Position Overview: We are seeking a highly skilled IT Support Engineer to join their global support team at their complex facility near Darlington, UK. As an integral part of their team, you will be responsible for addressing a diverse range of technical issues spanning multiple technologies, with a primary focus on the Microsoft Suite and various hardware platforms. Responsibilities: - Provide on-site technical support for the facility, ensuring smooth operations across all IT systems. - Troubleshoot and resolve technical issues promptly and efficiently to minimize downtime. - Contribute to key IT projects, offering expertise and insight to drive successful outcomes. - Develop comprehensive documentation to streamline processes and ensure scalability of services. - Collaborate with cross-functional teams to implement innovative solutions and optimize IT infrastructure. Qualifications: - Proven experience in IT support roles, preferably within a complex industrial environment. - Proficiency in Microsoft technologies (eg, Windows OS, Office 365, Active Directory). - Strong knowledge of hardware platforms, including desktops, laptops, and peripherals. - Excellent problem-solving skills with the ability to prioritize and manage multiple tasks effectively. - Exceptional communication skills and a customer-focused approach. Benefits: - Competitive salary and comprehensive benefits package. - Opportunities for professional development and career advancement. - Collaborative and inclusive work environment with a global reach. - Chance to make a meaningful impact within a leading organization at the forefront of innovation. IT Support Engineer County Durham, UK £30,000 - £35,000 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
07/05/2024
Full time
IT Support Engineer County Durham, UK £30,000 - £35,000 Join a global leader in the petrochemicals industry, operating at the forefront of innovation and sustainability! Position Overview: We are seeking a highly skilled IT Support Engineer to join their global support team at their complex facility near Darlington, UK. As an integral part of their team, you will be responsible for addressing a diverse range of technical issues spanning multiple technologies, with a primary focus on the Microsoft Suite and various hardware platforms. Responsibilities: - Provide on-site technical support for the facility, ensuring smooth operations across all IT systems. - Troubleshoot and resolve technical issues promptly and efficiently to minimize downtime. - Contribute to key IT projects, offering expertise and insight to drive successful outcomes. - Develop comprehensive documentation to streamline processes and ensure scalability of services. - Collaborate with cross-functional teams to implement innovative solutions and optimize IT infrastructure. Qualifications: - Proven experience in IT support roles, preferably within a complex industrial environment. - Proficiency in Microsoft technologies (eg, Windows OS, Office 365, Active Directory). - Strong knowledge of hardware platforms, including desktops, laptops, and peripherals. - Excellent problem-solving skills with the ability to prioritize and manage multiple tasks effectively. - Exceptional communication skills and a customer-focused approach. Benefits: - Competitive salary and comprehensive benefits package. - Opportunities for professional development and career advancement. - Collaborative and inclusive work environment with a global reach. - Chance to make a meaningful impact within a leading organization at the forefront of innovation. IT Support Engineer County Durham, UK £30,000 - £35,000 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
IT Support Engineer - Up to £28,000 + Excellent Benefits - Winchester Our client are a leading infrastructure consultancy located in Winchester. It's an exciting stage in their growth and they are seeking a dynamic 1st Line/2nd Line IT Support Engineer who shares their values to become part of the team. The right applicant will be given training to enable them to grow and thrive in this role. ABOUT THE ROLE Your duties will include: Troubleshooting a variety of hardware and software. Logging and managing requests. Monitoring systems, performing repairs, upgrades, installations and other routine tasks. Being the first point of contact for customers both in person and remotely, logging and resolving calls using the set procedures. Escalating issues as and when necessary. ABOUT YOU You'll be an enthusiastic problem solver with a strong passion for IT. You will have a broad range of technical skills, mainly in Windows technologies at a systems and server level, with some network knowledge as well. As this role involves interacting with users directly, strong communication skills are essential, and a background in customer service is a welcome addition. THE REWARDS You'll earn a competitive salary (£25-28K Dependent on experience) and take advantage of a range of great benefits including company events and pension scheme. You'll also have the opportunity to be sent on training courses and achieve certifications IT Support Engineer - Up to £28,000 + Excellent Benefits - Winchester
07/05/2024
Full time
IT Support Engineer - Up to £28,000 + Excellent Benefits - Winchester Our client are a leading infrastructure consultancy located in Winchester. It's an exciting stage in their growth and they are seeking a dynamic 1st Line/2nd Line IT Support Engineer who shares their values to become part of the team. The right applicant will be given training to enable them to grow and thrive in this role. ABOUT THE ROLE Your duties will include: Troubleshooting a variety of hardware and software. Logging and managing requests. Monitoring systems, performing repairs, upgrades, installations and other routine tasks. Being the first point of contact for customers both in person and remotely, logging and resolving calls using the set procedures. Escalating issues as and when necessary. ABOUT YOU You'll be an enthusiastic problem solver with a strong passion for IT. You will have a broad range of technical skills, mainly in Windows technologies at a systems and server level, with some network knowledge as well. As this role involves interacting with users directly, strong communication skills are essential, and a background in customer service is a welcome addition. THE REWARDS You'll earn a competitive salary (£25-28K Dependent on experience) and take advantage of a range of great benefits including company events and pension scheme. You'll also have the opportunity to be sent on training courses and achieve certifications IT Support Engineer - Up to £28,000 + Excellent Benefits - Winchester
Job Title: Wireless Telemetry Engineer Location: Croydon Salary: £60,000 Start Date: 10/06/2024 Job Type: Permanent Job Responsibilities/Objectives You will support the designing and development of a new telemetry system including components such as data loggers and telemetry radios throughout the testing phase with a high level of input into the system design, field validation and deployment You will work with the other engineering and operational teams providing field support to ensure the telemetry systems meet the team's performance and reliability requirements, including assisting in the installing, commissioning, and operating the telemetry systems at events. You will maintain and support both the current telemetry system and the new system including troubleshooting etc You will be expected to troubleshoot and resolve telemetry system problems, including monitoring and analysing telemetry data to identify performance issues and areas for improvement. Required Skills/Experience The ideal candidate will have the following: Working with networking and serial protocols (eg, Ethernet, CAN, RS232); video encoding (eg, H264) and transmission protocols (eg, MPEG-TS); and RF systems Experience with electronics hardware and software and design principles Developing Linux Kernel drivers or for an RTOS Experience with data acquisition and analysis software Key areas of relevant skills include Python, C and Linux If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
07/05/2024
Full time
Job Title: Wireless Telemetry Engineer Location: Croydon Salary: £60,000 Start Date: 10/06/2024 Job Type: Permanent Job Responsibilities/Objectives You will support the designing and development of a new telemetry system including components such as data loggers and telemetry radios throughout the testing phase with a high level of input into the system design, field validation and deployment You will work with the other engineering and operational teams providing field support to ensure the telemetry systems meet the team's performance and reliability requirements, including assisting in the installing, commissioning, and operating the telemetry systems at events. You will maintain and support both the current telemetry system and the new system including troubleshooting etc You will be expected to troubleshoot and resolve telemetry system problems, including monitoring and analysing telemetry data to identify performance issues and areas for improvement. Required Skills/Experience The ideal candidate will have the following: Working with networking and serial protocols (eg, Ethernet, CAN, RS232); video encoding (eg, H264) and transmission protocols (eg, MPEG-TS); and RF systems Experience with electronics hardware and software and design principles Developing Linux Kernel drivers or for an RTOS Experience with data acquisition and analysis software Key areas of relevant skills include Python, C and Linux If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
LA International Computer Consultants Ltd
Edinburgh, Midlothian
We have a requirement for a Desktop Engineer to work onsite for a client of ours in Edinburgh. Role is Inside IR35 and requires an active SC clearance. Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently to be considered please submit an up-to-date CV Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
07/05/2024
Project-based
We have a requirement for a Desktop Engineer to work onsite for a client of ours in Edinburgh. Role is Inside IR35 and requires an active SC clearance. Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently to be considered please submit an up-to-date CV Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Global financial services giant with office locations in east side of Surrey and the City of London, requires experienced Netbackup engineer to join an expanding storage and backup engineering team. Essential skills: Good experience in NetBackup - AIR, OST, API's, Opscenter, Upgrading, Performance Tuning, Troubleshooting; Good experience in Data Domain - MTREE Replication, DDBoost, VTL, DDMC, RMAN, Upgrading, Troubleshooting; Strong experience in Scripting languages (Python, Linux Shell, Perl). Desirable skills: Exposure to automation tools - Rundeck, Ansible, Jenkins, would be considered beneficial This role will act as the Senior Backup SME in the team and as such will bring a braod set of technical skills within storage and general infrastucture to the table. A key part pf the role will be to provide Storage & Backup services around servie delivery and automation. The successful candidates will be an engineer who is experienced in administering the hardware and software solutions that provide Enterprise Storage (SAN/NAS/Object) and Backup services for applications across the company. You will be expected to display strong technical skills while exhibiting a high level of ownership within a demanding working environment. You will be part of a global team providing day to day Engineering support and enhancement especially the coding skill set. Day tp day Responsibilities will include: Provide systems administration on Storage & Backup platforms including HA solution design; Hardware/Software implementation and maintenance; capacity planning; performance tuning; patching; monitoring and upgrades. Perform routine Storage & Backup systems operation automation, Risk & Vulnerability remediation, monitor systems activities to ensure smooth daily operation of systems facilities. Handlng Storage & Backup related BAU jobs such as handling (Netapp/Isilon/NBU backup/Data Domain/Powermax/Vmax) service requests, incidents and changes to keep the platform running smoothly. This is an exciting senior technical SME role for an engineer who is a Netbackup specialist. the role is hyrbrid in location between offices in Surrey and/or City, with a requiremenet for minimum of 8 days a month in office. How that is split up is flexible.
07/05/2024
Full time
Global financial services giant with office locations in east side of Surrey and the City of London, requires experienced Netbackup engineer to join an expanding storage and backup engineering team. Essential skills: Good experience in NetBackup - AIR, OST, API's, Opscenter, Upgrading, Performance Tuning, Troubleshooting; Good experience in Data Domain - MTREE Replication, DDBoost, VTL, DDMC, RMAN, Upgrading, Troubleshooting; Strong experience in Scripting languages (Python, Linux Shell, Perl). Desirable skills: Exposure to automation tools - Rundeck, Ansible, Jenkins, would be considered beneficial This role will act as the Senior Backup SME in the team and as such will bring a braod set of technical skills within storage and general infrastucture to the table. A key part pf the role will be to provide Storage & Backup services around servie delivery and automation. The successful candidates will be an engineer who is experienced in administering the hardware and software solutions that provide Enterprise Storage (SAN/NAS/Object) and Backup services for applications across the company. You will be expected to display strong technical skills while exhibiting a high level of ownership within a demanding working environment. You will be part of a global team providing day to day Engineering support and enhancement especially the coding skill set. Day tp day Responsibilities will include: Provide systems administration on Storage & Backup platforms including HA solution design; Hardware/Software implementation and maintenance; capacity planning; performance tuning; patching; monitoring and upgrades. Perform routine Storage & Backup systems operation automation, Risk & Vulnerability remediation, monitor systems activities to ensure smooth daily operation of systems facilities. Handlng Storage & Backup related BAU jobs such as handling (Netapp/Isilon/NBU backup/Data Domain/Powermax/Vmax) service requests, incidents and changes to keep the platform running smoothly. This is an exciting senior technical SME role for an engineer who is a Netbackup specialist. the role is hyrbrid in location between offices in Surrey and/or City, with a requiremenet for minimum of 8 days a month in office. How that is split up is flexible.
1st Line IT Engineer - Burton, Staffordshire Service Desk/Helpdesk Support, Call Logging & Service Desk Ticketing Systems (Heat, Remedy, ServiceNow etc), Password Resets, Win 10/11, 0365, D365 Troubleshooting Active Directory, SCCM, Intune, S upporting end user devices (Desktop, Laptops, Printers, Tablets, Mobile Phones. On site 5 x per week on Burton upon Trent, Staffordshire £22,000pa to £25,000pa + Benefits - Permanent Role | Full Time This Experis IT client are an award-winning company with offices in Staffordshire are seeking a 1st Line IT Service Support Engineer to deliver 1st class IT Service Desk Support Service to a UK wide clientele. Key/Personally Attributes: Excellent Communication skills Polite & Courteous Enthusiastic High-Level of Service Ethic Your Responsibilities will include: Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within the ITSM helpdesk system ensuring Ensuring SLA's are met by responding to and resolving tickets in a timely manner. Take ownership of tickets ensuring the customer and ticket is updated with the ticket resolved where possible or assigned to next resolving group in a timely manner Provide a professional and high-quality customer support service adhering to service management principles Remote and in person support using windows administration and mobile device management tools. Administration and support of solutions such as Active Directory, Office365, D365, Outlook and Exchange Troubleshoot desktops, laptops, tablets, mobile phones and other end user peripherals for any hardware, software or network issues Create/disable/update user and system accounts; permissions, unlocks, password resets and group creation/assignment in accordance with security policies and procedures Installation and support of software Call Experis IT today
07/05/2024
Full time
1st Line IT Engineer - Burton, Staffordshire Service Desk/Helpdesk Support, Call Logging & Service Desk Ticketing Systems (Heat, Remedy, ServiceNow etc), Password Resets, Win 10/11, 0365, D365 Troubleshooting Active Directory, SCCM, Intune, S upporting end user devices (Desktop, Laptops, Printers, Tablets, Mobile Phones. On site 5 x per week on Burton upon Trent, Staffordshire £22,000pa to £25,000pa + Benefits - Permanent Role | Full Time This Experis IT client are an award-winning company with offices in Staffordshire are seeking a 1st Line IT Service Support Engineer to deliver 1st class IT Service Desk Support Service to a UK wide clientele. Key/Personally Attributes: Excellent Communication skills Polite & Courteous Enthusiastic High-Level of Service Ethic Your Responsibilities will include: Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within the ITSM helpdesk system ensuring Ensuring SLA's are met by responding to and resolving tickets in a timely manner. Take ownership of tickets ensuring the customer and ticket is updated with the ticket resolved where possible or assigned to next resolving group in a timely manner Provide a professional and high-quality customer support service adhering to service management principles Remote and in person support using windows administration and mobile device management tools. Administration and support of solutions such as Active Directory, Office365, D365, Outlook and Exchange Troubleshoot desktops, laptops, tablets, mobile phones and other end user peripherals for any hardware, software or network issues Create/disable/update user and system accounts; permissions, unlocks, password resets and group creation/assignment in accordance with security policies and procedures Installation and support of software Call Experis IT today
Sanderson Recruitment Plc
Newcastle Upon Tyne, Tyne And Wear
Job Title: Server & Storage Engineer Location: Newcastle/Hybrid Duration: Permanent Salary: Up to £45,000 Benefits: Car Lease Scheme/Enhanced maternity/Flexible Working/Pension Scheme, up to 16%/Corporate Travel Schemes/Private Healthcare/Discounts/Paid Sick Leave/Access to Gyms/Sports & Social Club/Cycle to Work Scheme Sanderson Recruitment is proud to partner with one of the North East's prominent employers in the recruitment of a skilled Server & Storage Engineer. Company Overview: Our client is among the largest police forces in England, providing diverse departments and specialties, offering endless career prospects. They prioritise employee development through mentorship, coaching, online courses, and leadership programs. As one of the top 50 inclusive employers in the UK and a disability-confident employer, they ensure a culture of respect where everyone feels valued. Their commitment extends to managing health and wellbeing, offering year-round events, a 24/7 welfare support hotline, and embracing neurodiversity. Responsibilities: Deploy, update, configure, and document new Server, Storage, and Backup systems according to standards. Offer 2nd/3rd Line support for Server, Storage, and Backup services, collaborating with internal and external teams, vendors, and suppliers to ensure system reliability and availability. Contribute to assessing opportunities for enhanced efficiency and optimisation in Server, Storage, and Backup infrastructure to lower service costs. Recognise potential issues and trends in Server, Storage, and Backup environments, implementing proactive strategies to minimise service disruptions. Conduct Root Cause analysis of service disruptions to prevent recurrence. Requirements: Minimum 3 year's experience supporting Enterprise-level Servers in an Active Directory Domain. Experience building and deploying Windows Server 2012/2016 in a Datacentre environment. Demonstrated ability to troubleshoot day-to-day issues in an Enterprise Client Server Infrastructure. Strong experience in planning and upgrading Servers and hardware in a Datacentre environment. Proficiency in Active Directory, including GPO configuration and troubleshooting. Strong understanding of TCP/IP, DNS, DHCP, and Networking concepts. Ideally experienced with Enterprise backup and/or Storage products. Proficiency in Scripting tools (PowerShell, VBScript) preferred. Practical knowledge of administering, configuring, and troubleshooting RHEL/SUSE is a plus. Familiarity with ITSM products (preferably SCCM/SCOM) is desirable. Basic understanding of VMWare (ESX, VCenter, VDI) preferred; training provided if needed. Please Note: For this position you will be required to complete a Management Vetting (MV) and Security Clearance (SC) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed.
07/05/2024
Full time
Job Title: Server & Storage Engineer Location: Newcastle/Hybrid Duration: Permanent Salary: Up to £45,000 Benefits: Car Lease Scheme/Enhanced maternity/Flexible Working/Pension Scheme, up to 16%/Corporate Travel Schemes/Private Healthcare/Discounts/Paid Sick Leave/Access to Gyms/Sports & Social Club/Cycle to Work Scheme Sanderson Recruitment is proud to partner with one of the North East's prominent employers in the recruitment of a skilled Server & Storage Engineer. Company Overview: Our client is among the largest police forces in England, providing diverse departments and specialties, offering endless career prospects. They prioritise employee development through mentorship, coaching, online courses, and leadership programs. As one of the top 50 inclusive employers in the UK and a disability-confident employer, they ensure a culture of respect where everyone feels valued. Their commitment extends to managing health and wellbeing, offering year-round events, a 24/7 welfare support hotline, and embracing neurodiversity. Responsibilities: Deploy, update, configure, and document new Server, Storage, and Backup systems according to standards. Offer 2nd/3rd Line support for Server, Storage, and Backup services, collaborating with internal and external teams, vendors, and suppliers to ensure system reliability and availability. Contribute to assessing opportunities for enhanced efficiency and optimisation in Server, Storage, and Backup infrastructure to lower service costs. Recognise potential issues and trends in Server, Storage, and Backup environments, implementing proactive strategies to minimise service disruptions. Conduct Root Cause analysis of service disruptions to prevent recurrence. Requirements: Minimum 3 year's experience supporting Enterprise-level Servers in an Active Directory Domain. Experience building and deploying Windows Server 2012/2016 in a Datacentre environment. Demonstrated ability to troubleshoot day-to-day issues in an Enterprise Client Server Infrastructure. Strong experience in planning and upgrading Servers and hardware in a Datacentre environment. Proficiency in Active Directory, including GPO configuration and troubleshooting. Strong understanding of TCP/IP, DNS, DHCP, and Networking concepts. Ideally experienced with Enterprise backup and/or Storage products. Proficiency in Scripting tools (PowerShell, VBScript) preferred. Practical knowledge of administering, configuring, and troubleshooting RHEL/SUSE is a plus. Familiarity with ITSM products (preferably SCCM/SCOM) is desirable. Basic understanding of VMWare (ESX, VCenter, VDI) preferred; training provided if needed. Please Note: For this position you will be required to complete a Management Vetting (MV) and Security Clearance (SC) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed.
Our client is seeking Java Architect in Sheffield, UK. This is a Hybrid role in banking domain. Responsibilities Meeting with technology managers and the design team to discuss the goals and needs of the company Examining and defining current architecture systems Designing scalable architecture systems for Java based applications Identifying the hardware and software infrastructure needs to accommodate the company's architectural goals Troubleshooting design flaws and system bottlenecks Performing validation tests to ensure the flexibility and scalability of the Java environment Assisting the software design team with application integration Conducting system performance tests Completing systems reports Skills Requirement: Previous work experience as a software or Java architect Advanced knowledge of software architecture Proficiency with Java, Java Beans, Java Servlets and JavaScript Experience with the design and implementation of software networks Experience with software design and web programming High level project management skills Ability to solve complex software system issues Good communication skills Bachelor's degree in software engineering or computer science
07/05/2024
Full time
Our client is seeking Java Architect in Sheffield, UK. This is a Hybrid role in banking domain. Responsibilities Meeting with technology managers and the design team to discuss the goals and needs of the company Examining and defining current architecture systems Designing scalable architecture systems for Java based applications Identifying the hardware and software infrastructure needs to accommodate the company's architectural goals Troubleshooting design flaws and system bottlenecks Performing validation tests to ensure the flexibility and scalability of the Java environment Assisting the software design team with application integration Conducting system performance tests Completing systems reports Skills Requirement: Previous work experience as a software or Java architect Advanced knowledge of software architecture Proficiency with Java, Java Beans, Java Servlets and JavaScript Experience with the design and implementation of software networks Experience with software design and web programming High level project management skills Ability to solve complex software system issues Good communication skills Bachelor's degree in software engineering or computer science
Role: IT Specialist Location: Great Yarmouth Work Type: Contract Duration: 6 months Work Model: Hybrid My client, who is a leader in the energy sector, is looking for an IT Specialist to join their team on contract basis. You will be part of a company who are committed to safety and sustainability and drive the transition to renewable energy. With over a decade of experience, they operate the industry's largest fleet of jack-up installation vessels, ensuring flexibility and scalability for green projects. In this role you will: Assist on-site staff with technical issues through phone, email, and face-to-face interactions. Oversee, address, and close tickets within the designated ticketing system. Diagnose and fix hardware and software problems across various devices and company IT systems. Essential Skills: 2+ years of experience in IT support or other relevant positions in an IT department. Proficiency in troubleshooting general IT hardware, software, and network issues. Possess basic to intermediate understanding of cybersecurity and potential risks. Strong communication skills in both spoken and written English If you are a results-oriented professional with a passion for driving excellence in IT Specialist and Technical Support Specialist, we invite you to apply for this exciting opportunity by sharing your CV. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
07/05/2024
Project-based
Role: IT Specialist Location: Great Yarmouth Work Type: Contract Duration: 6 months Work Model: Hybrid My client, who is a leader in the energy sector, is looking for an IT Specialist to join their team on contract basis. You will be part of a company who are committed to safety and sustainability and drive the transition to renewable energy. With over a decade of experience, they operate the industry's largest fleet of jack-up installation vessels, ensuring flexibility and scalability for green projects. In this role you will: Assist on-site staff with technical issues through phone, email, and face-to-face interactions. Oversee, address, and close tickets within the designated ticketing system. Diagnose and fix hardware and software problems across various devices and company IT systems. Essential Skills: 2+ years of experience in IT support or other relevant positions in an IT department. Proficiency in troubleshooting general IT hardware, software, and network issues. Possess basic to intermediate understanding of cybersecurity and potential risks. Strong communication skills in both spoken and written English If you are a results-oriented professional with a passion for driving excellence in IT Specialist and Technical Support Specialist, we invite you to apply for this exciting opportunity by sharing your CV. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Description : IT Operations Start date: June 2024 Latest start date: 1 July 2024 End date: 6 months contract Extension: Possible Work location: Basel/Hybrid Unit: Information Technology and Services (ITS) Workload: 100% Analyst Background We are looking for an IT Operations Analyst to replace a staff member on a short-term assignment. We are looking for a late junior/early professional level profile. The role is focused on creating reports, metrics and dashboard generation, hardware asset management, gathering requirements for enhancements to ServiceNow, communication around IT changes across the organization. There is also an element of change management to the role, therefore experience with ITIL IT change management would be beneficial. Perfect candidate: An IT Analyst with ServiceNow (ITOM/ITSM) experience, an analytical mindset and experience with gathering feedback, creating reports, dashboards, and metrics within ServiceNow. General Information Team: The IT Operations team consists of around 25 people. This role will be working closely with around 8 colleagues, primarily with the IT services function, close integration with change management and CMDB operations. The person will also collaborate with the Service Desk team, It Engineers as well as other business IT areas. Tasks & Responsibilities: Responsible for supporting the IT Operations team primarily in the area of reporting on incident, problem, request and change management within the Bank. Coordinate with relevant stakeholders, including IT staff and business users as a focal point for customer liaison and provide an effective and efficient interface between ITS operations and its internal customers. Reporting on operational activities and tracking progress of IT incidents and IT changes to provide updates and metrics as part of 3 Line of Defense activities. Gather and consolidate data and produce reports for the monitoring of IT services. Analyse the output and propose improved processes and appropriate follow-up actions. Support the efficiency and effectiveness of the incident and change management processes and configuration management database (CMDB). Support the configuration management process and operational activities to ensure CMDB data integrity. Ensure that relevant information assets are documented and maintained in the Bank's CMDB. Release and change management Reporting on change management process for changes required in the Bank's IT production environment. Delivers customer-facing communication and collaboration on all operational related activities. Assist in coordinating the implementation of changes in IT services and ensures that standardised methods are used for efficient handling of all changes, to minimise adverse impacts from changes on business operations and the users of IT services. Project management Participates in project activities within IT Infrastructure as assigned. Must haves: Minimum of three years' experience in a role with direct customer contact, preferably in an international environment. (*) Knowledge of ServiceNow ITSM/ITOM modules. (*) An understanding of IT systems and their interaction. (*) Excellent reporting and analytical skills and strong knowledge of data management and reporting tools. (*) Experience with service management and change management methodologies and frameworks such as ITIL. (*) Interpersonal skills: Fluency in English. Outstanding customer service skills with a proactive customer and service orientation. Ability to demonstrate initiative, drive and enthusiasm. Good organizational and time management skills, accuracy, speed and attention to detail. Ability to effectively balance workload of providing excellent customer service while attending to ongoing operational tasks. Ability to carry out assigned tasks in a professional, efficient and timely manner with a sense of ownership and follow-through. Excellent communication skills to enable clear communication with different audiences and to manage customer expectations and service partner deliverables. Ability to work independently and in a team environment. Nice to have: A second major world language desirable Job Title: IT Operations Analyst Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
07/05/2024
Project-based
Description : IT Operations Start date: June 2024 Latest start date: 1 July 2024 End date: 6 months contract Extension: Possible Work location: Basel/Hybrid Unit: Information Technology and Services (ITS) Workload: 100% Analyst Background We are looking for an IT Operations Analyst to replace a staff member on a short-term assignment. We are looking for a late junior/early professional level profile. The role is focused on creating reports, metrics and dashboard generation, hardware asset management, gathering requirements for enhancements to ServiceNow, communication around IT changes across the organization. There is also an element of change management to the role, therefore experience with ITIL IT change management would be beneficial. Perfect candidate: An IT Analyst with ServiceNow (ITOM/ITSM) experience, an analytical mindset and experience with gathering feedback, creating reports, dashboards, and metrics within ServiceNow. General Information Team: The IT Operations team consists of around 25 people. This role will be working closely with around 8 colleagues, primarily with the IT services function, close integration with change management and CMDB operations. The person will also collaborate with the Service Desk team, It Engineers as well as other business IT areas. Tasks & Responsibilities: Responsible for supporting the IT Operations team primarily in the area of reporting on incident, problem, request and change management within the Bank. Coordinate with relevant stakeholders, including IT staff and business users as a focal point for customer liaison and provide an effective and efficient interface between ITS operations and its internal customers. Reporting on operational activities and tracking progress of IT incidents and IT changes to provide updates and metrics as part of 3 Line of Defense activities. Gather and consolidate data and produce reports for the monitoring of IT services. Analyse the output and propose improved processes and appropriate follow-up actions. Support the efficiency and effectiveness of the incident and change management processes and configuration management database (CMDB). Support the configuration management process and operational activities to ensure CMDB data integrity. Ensure that relevant information assets are documented and maintained in the Bank's CMDB. Release and change management Reporting on change management process for changes required in the Bank's IT production environment. Delivers customer-facing communication and collaboration on all operational related activities. Assist in coordinating the implementation of changes in IT services and ensures that standardised methods are used for efficient handling of all changes, to minimise adverse impacts from changes on business operations and the users of IT services. Project management Participates in project activities within IT Infrastructure as assigned. Must haves: Minimum of three years' experience in a role with direct customer contact, preferably in an international environment. (*) Knowledge of ServiceNow ITSM/ITOM modules. (*) An understanding of IT systems and their interaction. (*) Excellent reporting and analytical skills and strong knowledge of data management and reporting tools. (*) Experience with service management and change management methodologies and frameworks such as ITIL. (*) Interpersonal skills: Fluency in English. Outstanding customer service skills with a proactive customer and service orientation. Ability to demonstrate initiative, drive and enthusiasm. Good organizational and time management skills, accuracy, speed and attention to detail. Ability to effectively balance workload of providing excellent customer service while attending to ongoing operational tasks. Ability to carry out assigned tasks in a professional, efficient and timely manner with a sense of ownership and follow-through. Excellent communication skills to enable clear communication with different audiences and to manage customer expectations and service partner deliverables. Ability to work independently and in a team environment. Nice to have: A second major world language desirable Job Title: IT Operations Analyst Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Title: AIT Mechanical Engineer Duration: 12 Months Location: Stevenage Pay rate: £35 per hour. Overview: A global pioneer firm in the aerospace industry based in Stevenage is urgently looking for an AIT Mechanical Engineer to join its engineering team. In this role, you will provide AIT Mechanical Engineering support for Satellite and payload production using 3D Experience. You'll assist in hardware assembly, including black boxes, Solar Arrays, and structural panels. Support Satellite environmental testing at the facility. Key Responsibilities: Assist during the customization phase from project kick-off. Support DMU sessions for design optimization. Create essential production documentation, including ACS inputs, work instructions, and procedures. Take the lead in installing Satellite appendages and relevant integration processes and preparations. Skills/Experience Required: Proficient mechanical skills and extensive experience. Expertise in writing procedures and process control. Capability to support out-of-normal-hours work through the "on-call" rota process. Quality-driven approach with keen attention to detail. Knowledge and experience in producing high-quality documentation, including test specs, plans, procedures, AIT Plans, and DDV plans.
07/05/2024
Project-based
Title: AIT Mechanical Engineer Duration: 12 Months Location: Stevenage Pay rate: £35 per hour. Overview: A global pioneer firm in the aerospace industry based in Stevenage is urgently looking for an AIT Mechanical Engineer to join its engineering team. In this role, you will provide AIT Mechanical Engineering support for Satellite and payload production using 3D Experience. You'll assist in hardware assembly, including black boxes, Solar Arrays, and structural panels. Support Satellite environmental testing at the facility. Key Responsibilities: Assist during the customization phase from project kick-off. Support DMU sessions for design optimization. Create essential production documentation, including ACS inputs, work instructions, and procedures. Take the lead in installing Satellite appendages and relevant integration processes and preparations. Skills/Experience Required: Proficient mechanical skills and extensive experience. Expertise in writing procedures and process control. Capability to support out-of-normal-hours work through the "on-call" rota process. Quality-driven approach with keen attention to detail. Knowledge and experience in producing high-quality documentation, including test specs, plans, procedures, AIT Plans, and DDV plans.
Private Network Design Engineer Contract: 6 months Location: Paddington Hybrid role - requires travel to customer sites can be anywhere across the UK, looking at potentially 7 or 8 nights/month We are hiring a RAN Private Network Design Engineer to generate solution High and Low Level Designs for customer Private Network deployments for one our telecom clients in Paddington Primary Responsibilities Lead customer Private Network solution development and design. Work with existing client's Solution Architects and designers to deliver high quality, detailed design documentation that is used as a reference for customer deployments. Translating customer and operational requirements into E2E Private Network High and low level designs encompassing Core, RAN, IP transport, Devices, Network Management. Key point of technical support to the delivery and integration teams throughout the deployment and integration life cycle of customer deployments. Input into bid and RFP documents supplied to customer. Generate pricing and bill of materials for technical solutions. Ensure industry standardisation and best practice are followed in the design of customer solutions. Maintain relationships and information exchange with operational, Deployment Sales and Engineering teams. The generation of E2E Solution Designs which include: 4G, 5GNSA & 5GSA Core Network design 4G, 5GNSA & 5GSA RAN design IP Transport (Core & Backhaul) IP design Device & Use-Case design Provide expert technical advise on Private Network functionality, performance & Implementation, including complex migrations. Experience required: 5+ years of relevant experience in mobile network design/solution architecture at a senior level Experience of working in some of the following industry areas; telecommunications, manufacturing, mining, logistics, refineries and other process industry, power plants Strong, demonstrable technical expertise across the following domains: LTE EPC and 5G Core LTE and 5G NR RAN (including RF Coverage & Performance) IP Transport, Backhaul & Security Knowledge of standard networking protocols and components such as HTTP, DNS, IP Routing (BGP, IS-IS OSPF), TCP/IP, IPv6 and load balancing. Detailed knowledge of HPE (PN & IP Portfolio), Nokia, Ericsson, Palo Alto hardware and functionality Extensive Knowledge of 3GPP & ETSI standards Advanced network troubleshooting skills Experience, Knowledge & Skills Required The successful candidate for this role will have a breadth of experience, working at a technical level across multiple mobile network domains - Core, RAN, IP. You will need to be able to demonstrate your understanding of the key concepts of an end-2-end solution architecture. Recent experience as a Solution Architect or Solution Designer specifically developing Private Networks. Hands on integration experience deploying RAN and Core solutions. Project People is acting as an Employment Business in relation to this vacancy.
07/05/2024
Project-based
Private Network Design Engineer Contract: 6 months Location: Paddington Hybrid role - requires travel to customer sites can be anywhere across the UK, looking at potentially 7 or 8 nights/month We are hiring a RAN Private Network Design Engineer to generate solution High and Low Level Designs for customer Private Network deployments for one our telecom clients in Paddington Primary Responsibilities Lead customer Private Network solution development and design. Work with existing client's Solution Architects and designers to deliver high quality, detailed design documentation that is used as a reference for customer deployments. Translating customer and operational requirements into E2E Private Network High and low level designs encompassing Core, RAN, IP transport, Devices, Network Management. Key point of technical support to the delivery and integration teams throughout the deployment and integration life cycle of customer deployments. Input into bid and RFP documents supplied to customer. Generate pricing and bill of materials for technical solutions. Ensure industry standardisation and best practice are followed in the design of customer solutions. Maintain relationships and information exchange with operational, Deployment Sales and Engineering teams. The generation of E2E Solution Designs which include: 4G, 5GNSA & 5GSA Core Network design 4G, 5GNSA & 5GSA RAN design IP Transport (Core & Backhaul) IP design Device & Use-Case design Provide expert technical advise on Private Network functionality, performance & Implementation, including complex migrations. Experience required: 5+ years of relevant experience in mobile network design/solution architecture at a senior level Experience of working in some of the following industry areas; telecommunications, manufacturing, mining, logistics, refineries and other process industry, power plants Strong, demonstrable technical expertise across the following domains: LTE EPC and 5G Core LTE and 5G NR RAN (including RF Coverage & Performance) IP Transport, Backhaul & Security Knowledge of standard networking protocols and components such as HTTP, DNS, IP Routing (BGP, IS-IS OSPF), TCP/IP, IPv6 and load balancing. Detailed knowledge of HPE (PN & IP Portfolio), Nokia, Ericsson, Palo Alto hardware and functionality Extensive Knowledge of 3GPP & ETSI standards Advanced network troubleshooting skills Experience, Knowledge & Skills Required The successful candidate for this role will have a breadth of experience, working at a technical level across multiple mobile network domains - Core, RAN, IP. You will need to be able to demonstrate your understanding of the key concepts of an end-2-end solution architecture. Recent experience as a Solution Architect or Solution Designer specifically developing Private Networks. Hands on integration experience deploying RAN and Core solutions. Project People is acting as an Employment Business in relation to this vacancy.
Job Title: Service Desk Escalation Engineer Location: Hybrid working (Client based in Barlborough, Chesterfield) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides award winning IT Support solutions to Businesses has an exciting opportunity for a "hands on" Escalation Engineer who will provide technical support to their customers within a service desk environment mainly managed by remote access. This opportunity is a full time, permanent role, initially based at our client's office in Barlborough, then split between customers, the office, and remote working. About You This role will suit an individual who is looking to progress their career in IT Support, within an established and supportive business. You must have excellent technical knowledge to effectively provide an escalation point when needed and to ensure that incidents and problems are resolved quickly and efficiently. It is vital to have the desire to provide exceptional experience at all times, and understand the commercial goals of the business as a whole. Key Responsibilities: As an Escalation Engineer, your job responsibilities include: Providing a point of escalation to support incidents relating to hardware, software, network connectivity, and application services to a wide variety of external customers Managing and tracking incident tickets using an in-house ticket management system and providing timely updates to customers Improving the service desk's first-time fix resolution times to enhance customer satisfaction Communicating with customers in a clear, effective, and timely manner Maintaining accurate documentation in a centralised management database Providing on-site support to resolve customer service outages as per the Service Level Agreements (SLAs) Supporting the delivery of projects, if applicable Continuously learning and enhancing technical knowledge and skills through formal training, informal training, practical experience, and mentoring other team members. Skills required: Minimum 2 years' experience in a 1st or 2nd Line support role within a service desk environment Good knowledge of Windows Server, Virtual environments (VMWare, Microsoft Azure), SQL Server, MS Windows, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus Ability to manage a diverse workload and work calmly under pressure with an organised and methodical approach to tasks Experience Microsoft 365 solutions, including Azure Virtual Desktop, SharePoint etc Knowledge of working with an MSP environment would be advantageous. Benefits Package: Salary DOE - circa £30-35k 33 days holiday (including bank holidays) Westfield Health after 6 months employment Hybrid working (Monday office attendance compulsory) We aim to respond to all applicants within 5 days - to avoid missing out please apply today.
07/05/2024
Full time
Job Title: Service Desk Escalation Engineer Location: Hybrid working (Client based in Barlborough, Chesterfield) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides award winning IT Support solutions to Businesses has an exciting opportunity for a "hands on" Escalation Engineer who will provide technical support to their customers within a service desk environment mainly managed by remote access. This opportunity is a full time, permanent role, initially based at our client's office in Barlborough, then split between customers, the office, and remote working. About You This role will suit an individual who is looking to progress their career in IT Support, within an established and supportive business. You must have excellent technical knowledge to effectively provide an escalation point when needed and to ensure that incidents and problems are resolved quickly and efficiently. It is vital to have the desire to provide exceptional experience at all times, and understand the commercial goals of the business as a whole. Key Responsibilities: As an Escalation Engineer, your job responsibilities include: Providing a point of escalation to support incidents relating to hardware, software, network connectivity, and application services to a wide variety of external customers Managing and tracking incident tickets using an in-house ticket management system and providing timely updates to customers Improving the service desk's first-time fix resolution times to enhance customer satisfaction Communicating with customers in a clear, effective, and timely manner Maintaining accurate documentation in a centralised management database Providing on-site support to resolve customer service outages as per the Service Level Agreements (SLAs) Supporting the delivery of projects, if applicable Continuously learning and enhancing technical knowledge and skills through formal training, informal training, practical experience, and mentoring other team members. Skills required: Minimum 2 years' experience in a 1st or 2nd Line support role within a service desk environment Good knowledge of Windows Server, Virtual environments (VMWare, Microsoft Azure), SQL Server, MS Windows, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus Ability to manage a diverse workload and work calmly under pressure with an organised and methodical approach to tasks Experience Microsoft 365 solutions, including Azure Virtual Desktop, SharePoint etc Knowledge of working with an MSP environment would be advantageous. Benefits Package: Salary DOE - circa £30-35k 33 days holiday (including bank holidays) Westfield Health after 6 months employment Hybrid working (Monday office attendance compulsory) We aim to respond to all applicants within 5 days - to avoid missing out please apply today.
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an FDS Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
07/05/2024
Full time
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an FDS Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.