Are you passionate about providing top-notch IT support in a dynamic environment? Join my clients team at a leading global manufacturer located in Kidlington. We're seeking a talented IT Support Analyst to provide comprehensive support to our end users and ensure the smooth operation of my clients IT infrastructure. Position: IT Support Analyst Location: Kidlington, United Kingdom Salary: Up to £30,000 per annum Key Responsibilities: Deliver exceptional technical support to end users, resolving hardware, software, and network issues promptly and effectively. Manage and maintain Microsoft 365 suite, including Exchange Online, SharePoint, and Teams, ensuring optimal performance and user satisfaction. Provide support for Windows computer systems and Servers, troubleshooting issues and performing system upgrades and maintenance as needed. Utilize SCCM (System Center Configuration Manager) for software deployment, updates, and patch management across the organization. Collaborate with IT teams and stakeholders to implement and support IT projects, initiatives, and infrastructure improvements. Document support activities, solutions, and procedures to maintain accurate records and facilitate knowledge sharing. Requirements: Proven experience in providing IT support to end users in a professional environment. Strong proficiency in supporting Microsoft 365 applications and services. Expertise in troubleshooting and supporting Windows computer systems and Servers. Familiarity with SCCM for software deployment and management. Excellent communication and interpersonal skills, with the ability to interact effectively with users at all levels of technical expertise. Strong problem-solving abilities and a proactive approach to resolving issues. Relevant certifications (eg, Microsoft Certified: Modern Desktop Administrator Associate) are a plus. Why Join Us: Opportunity to work for a global leader in manufacturing with a commitment to innovation and excellence. Competitive salary and benefits package, including opportunities for career advancement and professional development. Collaborative and inclusive work environment where your contributions are valued and recognized. Access to cutting-edge technologies and ongoing training to enhance your skills and expertise. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
25/04/2024
Full time
Are you passionate about providing top-notch IT support in a dynamic environment? Join my clients team at a leading global manufacturer located in Kidlington. We're seeking a talented IT Support Analyst to provide comprehensive support to our end users and ensure the smooth operation of my clients IT infrastructure. Position: IT Support Analyst Location: Kidlington, United Kingdom Salary: Up to £30,000 per annum Key Responsibilities: Deliver exceptional technical support to end users, resolving hardware, software, and network issues promptly and effectively. Manage and maintain Microsoft 365 suite, including Exchange Online, SharePoint, and Teams, ensuring optimal performance and user satisfaction. Provide support for Windows computer systems and Servers, troubleshooting issues and performing system upgrades and maintenance as needed. Utilize SCCM (System Center Configuration Manager) for software deployment, updates, and patch management across the organization. Collaborate with IT teams and stakeholders to implement and support IT projects, initiatives, and infrastructure improvements. Document support activities, solutions, and procedures to maintain accurate records and facilitate knowledge sharing. Requirements: Proven experience in providing IT support to end users in a professional environment. Strong proficiency in supporting Microsoft 365 applications and services. Expertise in troubleshooting and supporting Windows computer systems and Servers. Familiarity with SCCM for software deployment and management. Excellent communication and interpersonal skills, with the ability to interact effectively with users at all levels of technical expertise. Strong problem-solving abilities and a proactive approach to resolving issues. Relevant certifications (eg, Microsoft Certified: Modern Desktop Administrator Associate) are a plus. Why Join Us: Opportunity to work for a global leader in manufacturing with a commitment to innovation and excellence. Competitive salary and benefits package, including opportunities for career advancement and professional development. Collaborative and inclusive work environment where your contributions are valued and recognized. Access to cutting-edge technologies and ongoing training to enhance your skills and expertise. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Hays are looking for a Technical Operations Manager to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Hays are looking for a Technical Operations Manager to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Role: Service Lead - End User Device Builds Location: Hybrid - home based with regular travel (Oxfordshire/Thames Valley) Salary: £49,881 + a comprehensive range of Employee Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a key role responsible for ensuring that the End User Device services are built and delivered across the Thames Valley and Oxfordshire locations, meeting all required SLA's for EUD availability and strict accreditation. The Role: EUD Builds and Roll-outs - Manage quarterly builds and build roll-outs, (configuring drivers, updates/patches etc.), with the support of an EUD Engineer. Service Delivery - Manage service delivery in terms of regular stakeholder engagement and reporting. Working closely with stakeholders to plan, schedule and provide updates on all EUD projects. Accreditations and Audits - Work with external Assessor to ensure successful audits and accreditation across the End User Device services, (passing vulnerability tests etc.) The successful candidate will be able to demonstrate: Essential: 5+ years' experience technical expertise with End User Device technologies, technical experience to include: End User Device Builds/Configuration/Roll-outs, Windows 10, MEM/Intune, Azure AD, Storage, virtualisation etc, also more Legacy expertise, ie. SCCM expert level knowledge. 2+ years' experience in service delivery aspects including providing stakeholder updates of scheduled work Experience of audit processes, or supporting external auditors to secure necessary accreditations - highly beneficial Strong verbal and written communication skills to liaise confidently across the team and stakeholders Clean and current driving license 5+ years UK residency, (with no extended periods outside of the UK), in order to meet the necessary level of security vetting required. *You will need to be able to demonstrate that you have lived and worked in the UK for the last 5 years in order to meet the security vetting required for this role.*
25/04/2024
Full time
Role: Service Lead - End User Device Builds Location: Hybrid - home based with regular travel (Oxfordshire/Thames Valley) Salary: £49,881 + a comprehensive range of Employee Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a key role responsible for ensuring that the End User Device services are built and delivered across the Thames Valley and Oxfordshire locations, meeting all required SLA's for EUD availability and strict accreditation. The Role: EUD Builds and Roll-outs - Manage quarterly builds and build roll-outs, (configuring drivers, updates/patches etc.), with the support of an EUD Engineer. Service Delivery - Manage service delivery in terms of regular stakeholder engagement and reporting. Working closely with stakeholders to plan, schedule and provide updates on all EUD projects. Accreditations and Audits - Work with external Assessor to ensure successful audits and accreditation across the End User Device services, (passing vulnerability tests etc.) The successful candidate will be able to demonstrate: Essential: 5+ years' experience technical expertise with End User Device technologies, technical experience to include: End User Device Builds/Configuration/Roll-outs, Windows 10, MEM/Intune, Azure AD, Storage, virtualisation etc, also more Legacy expertise, ie. SCCM expert level knowledge. 2+ years' experience in service delivery aspects including providing stakeholder updates of scheduled work Experience of audit processes, or supporting external auditors to secure necessary accreditations - highly beneficial Strong verbal and written communication skills to liaise confidently across the team and stakeholders Clean and current driving license 5+ years UK residency, (with no extended periods outside of the UK), in order to meet the necessary level of security vetting required. *You will need to be able to demonstrate that you have lived and worked in the UK for the last 5 years in order to meet the security vetting required for this role.*
Senior Windows Engineer - Staffordshire/Hybrid - £45,000 to £55,000 We are currently working with one of the UK's leading technology and digital transformation companies, who have been operating for over 50 years. We are recruiting for a talented and driven Senior Windows Engineer to join their growing team. The Senior Windows Engineer will benefit from working in a hybrid environment of 2 days in the office and the remaining 3 from home. Responsibilities of the Senior Windows Engineer: You will be contributing to the design, implementation and maintenance of Windows-based systems, Ensuring systems are secure, reliable and performant, Developing and maintaining technical documentation for Windows systems, Collaborating with other teams to resolve technical issues, Helping develop junior members of the team. Requirements of the Senior Windows Engineer: Eligible for security clearance (Minimum of 5+ years in the UK) 3+ years' experience in Window Systems Administration Proven experience in System Design, Windows server installation and Troubleshooting, Experience with VMware and ability to manage and maintain Active Directory, Ability to lead and work in a team. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Dan Freeman , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
25/04/2024
Full time
Senior Windows Engineer - Staffordshire/Hybrid - £45,000 to £55,000 We are currently working with one of the UK's leading technology and digital transformation companies, who have been operating for over 50 years. We are recruiting for a talented and driven Senior Windows Engineer to join their growing team. The Senior Windows Engineer will benefit from working in a hybrid environment of 2 days in the office and the remaining 3 from home. Responsibilities of the Senior Windows Engineer: You will be contributing to the design, implementation and maintenance of Windows-based systems, Ensuring systems are secure, reliable and performant, Developing and maintaining technical documentation for Windows systems, Collaborating with other teams to resolve technical issues, Helping develop junior members of the team. Requirements of the Senior Windows Engineer: Eligible for security clearance (Minimum of 5+ years in the UK) 3+ years' experience in Window Systems Administration Proven experience in System Design, Windows server installation and Troubleshooting, Experience with VMware and ability to manage and maintain Active Directory, Ability to lead and work in a team. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Dan Freeman , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
Service Desk Analyst *PLEASE ONLY APPLY IF YOU LIVE WITHIN COMMUTABLE DISTANCE OF SOLIHULL* Hybrid We are partnered with a leading organisation in the Solihull area, working together to source a Service Desk Analyst. You will be responsible for supporting the business operation by providing technical support, fulfilling IT requests and working on technical and business projects. As well as this you will also be responsible for incident management of high priority calls and the management of the End User Computing estate. Role Responsibilities: Ensure that IT Support and request calls are correctly prioritised and resolved in line with agreed SLA's Logging Calls and actions to agreed standards Ensuring IT Security Policies and procedures are adhered to and bringing breaches to Management when required Adherence to change control procedures. Liaising with 3rd parties. Lifecycle management of End User Compute devices to include ordering, build, management, upgrades and disposal. Ensuring sufficient cover for the service desk during supported hours Involvement in projects/requests. Remote support visits to STBG sites Monitoring infrastructure status and performance. Documentation of IT Systems, processes and procedures Keeping up to date with current technologies Skills required: IT Support experience or equivalent Experience and a minimum foundation knowledge of - MS Windows & 365 Suite Windows Server 2016/2019/2022 Windows 10 & 11 Networking to include TCP/IP, routing, DNS, DHCP etc Apple iOS devices Sound knowledge of computer hardware Service Desk Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
25/04/2024
Full time
Service Desk Analyst *PLEASE ONLY APPLY IF YOU LIVE WITHIN COMMUTABLE DISTANCE OF SOLIHULL* Hybrid We are partnered with a leading organisation in the Solihull area, working together to source a Service Desk Analyst. You will be responsible for supporting the business operation by providing technical support, fulfilling IT requests and working on technical and business projects. As well as this you will also be responsible for incident management of high priority calls and the management of the End User Computing estate. Role Responsibilities: Ensure that IT Support and request calls are correctly prioritised and resolved in line with agreed SLA's Logging Calls and actions to agreed standards Ensuring IT Security Policies and procedures are adhered to and bringing breaches to Management when required Adherence to change control procedures. Liaising with 3rd parties. Lifecycle management of End User Compute devices to include ordering, build, management, upgrades and disposal. Ensuring sufficient cover for the service desk during supported hours Involvement in projects/requests. Remote support visits to STBG sites Monitoring infrastructure status and performance. Documentation of IT Systems, processes and procedures Keeping up to date with current technologies Skills required: IT Support experience or equivalent Experience and a minimum foundation knowledge of - MS Windows & 365 Suite Windows Server 2016/2019/2022 Windows 10 & 11 Networking to include TCP/IP, routing, DNS, DHCP etc Apple iOS devices Sound knowledge of computer hardware Service Desk Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Location: Almelo, Netherlands (Hybrid) Key essential skills: Proven experience in Level 1 desktop support, addressing a variety of IT issues. Familiarity with Windows operating systems and experience in performing system migrations. Strong problem-solving skills and the ability to troubleshoot both hardware and software issues. Excellent communication and interpersonal skills to interact effectively with end-users. Detail-oriented with the ability to follow migration protocols and checklists. Basic knowledge of IT security best practices and data protection regulations. A proactive and self-motivated approach to work, able to work both independently and as part of a team. IT certifications (eg, CompTIA A+, Microsoft Certified Desktop Support Technician) will be an advantage. Overview: We are seeking a Temporary IT Support Engineer to join our team and provide assistance in the machine migration of laptops and desktop PCs to different domains. This is a short-term position that will last until the end of the month, focusing on supporting the migration process while leveraging Level 1 desktop support experience. The successful candidate will play a crucial role in ensuring a smooth and efficient transition of IT assets. Role & Responsibilities: Assist in the migration of laptops and desktop PCs to different domains, ensuring a seamless transition with minimal disruption to end-users. Provide Level 1 desktop support, addressing common IT issues and troubleshooting hardware and software problems. Collaborate with the IT team to ensure all systems are correctly configured, and data is securely transferred during the migration process. Conduct pre-migration and post-migration checks to verify that all systems are functioning as expected. Assist end-users with questions, concerns, and issues related to the migration, offering guidance and support. Document all migration-related activities, issues, and resolutions for future reference. Ensure compliance with IT security policies and data protection regulations throughout the migration process. Report any technical challenges or roadblocks encountered during the migration to the IT team for further assistance. Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients' needs change.
25/04/2024
Project-based
Location: Almelo, Netherlands (Hybrid) Key essential skills: Proven experience in Level 1 desktop support, addressing a variety of IT issues. Familiarity with Windows operating systems and experience in performing system migrations. Strong problem-solving skills and the ability to troubleshoot both hardware and software issues. Excellent communication and interpersonal skills to interact effectively with end-users. Detail-oriented with the ability to follow migration protocols and checklists. Basic knowledge of IT security best practices and data protection regulations. A proactive and self-motivated approach to work, able to work both independently and as part of a team. IT certifications (eg, CompTIA A+, Microsoft Certified Desktop Support Technician) will be an advantage. Overview: We are seeking a Temporary IT Support Engineer to join our team and provide assistance in the machine migration of laptops and desktop PCs to different domains. This is a short-term position that will last until the end of the month, focusing on supporting the migration process while leveraging Level 1 desktop support experience. The successful candidate will play a crucial role in ensuring a smooth and efficient transition of IT assets. Role & Responsibilities: Assist in the migration of laptops and desktop PCs to different domains, ensuring a seamless transition with minimal disruption to end-users. Provide Level 1 desktop support, addressing common IT issues and troubleshooting hardware and software problems. Collaborate with the IT team to ensure all systems are correctly configured, and data is securely transferred during the migration process. Conduct pre-migration and post-migration checks to verify that all systems are functioning as expected. Assist end-users with questions, concerns, and issues related to the migration, offering guidance and support. Document all migration-related activities, issues, and resolutions for future reference. Ensure compliance with IT security policies and data protection regulations throughout the migration process. Report any technical challenges or roadblocks encountered during the migration to the IT team for further assistance. Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients' needs change.
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
25/04/2024
Full time
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
24/04/2024
Full time
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
24/04/2024
Full time
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
Hays are looking for a Head of Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your Mission Discovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools. Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Hays are looking for a Head of Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your Mission Discovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools. Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
A Senior Infrastructure Engineer (Cloud and Server) is required for my client based in Manchester. This is a hybrid position, with 1-2 days per week on site (potential for some flexibility). Candidates must be locally based, no more than 1 hour outside of Manchester. Our client is looking for a Senior Infrastructure Engineer (Cloud and Server) to work within their Digital Services team. The successful candidate will: Proactively support the provision and development of an Information and Communications Technology service to meet the needs of the organisation now and in the future. Support the delivery of the blueprint for the future development of the technical landscape, Focus on the use of server and cloud technologies as an enabler to deliver organisational outcomes, also supporting the delivery of third line support services. You will have: Extensive experience working in IT infrastructure or an equivalent role Experience in all aspects of designing, planning, implementing, maintaining, and troubleshooting a complex on-prem and cloud infrastructure environment. Proven experience designing and supporting cloud-based infrastructure solutions. Proven experience acting as the technical lead on large and technically complex projects. Experience deploying large complex infrastructure solutions, in the cloud or on-prem. In-depth understanding of security in relation to on-prem or cloud deployments. Knowledge of IT security best practices, for example interpretation of National Cyber Security Centre (NCSC) guidance, Microsoft security best practice, etc. A general understanding of networking and DMZ networking, including within Azure. You will also have knowledge and demonstratable experience across a wide range of technologies, as listed in the role profile, including: Azure, AD DS, AD FS Microsoft Entra ID and Conditional Access Group policy, DNS and DHCP RADIUS, WAP PKI and certificate infrastructure Microsoft Sentinel, Defender, AOVPN Windows Server 2016 and above Monitoring (SolarWinds) Backup technologies (Rubrik) Dell, VMware and NetApp data centre technologies The role will involve working an out of hours, On-Call rota which includes an additional payment of around £4000 per year. The client also offers a 'Flexible working scheme', more details of this can be provided. The Headquarters also includes an on-site gym.
24/04/2024
Full time
A Senior Infrastructure Engineer (Cloud and Server) is required for my client based in Manchester. This is a hybrid position, with 1-2 days per week on site (potential for some flexibility). Candidates must be locally based, no more than 1 hour outside of Manchester. Our client is looking for a Senior Infrastructure Engineer (Cloud and Server) to work within their Digital Services team. The successful candidate will: Proactively support the provision and development of an Information and Communications Technology service to meet the needs of the organisation now and in the future. Support the delivery of the blueprint for the future development of the technical landscape, Focus on the use of server and cloud technologies as an enabler to deliver organisational outcomes, also supporting the delivery of third line support services. You will have: Extensive experience working in IT infrastructure or an equivalent role Experience in all aspects of designing, planning, implementing, maintaining, and troubleshooting a complex on-prem and cloud infrastructure environment. Proven experience designing and supporting cloud-based infrastructure solutions. Proven experience acting as the technical lead on large and technically complex projects. Experience deploying large complex infrastructure solutions, in the cloud or on-prem. In-depth understanding of security in relation to on-prem or cloud deployments. Knowledge of IT security best practices, for example interpretation of National Cyber Security Centre (NCSC) guidance, Microsoft security best practice, etc. A general understanding of networking and DMZ networking, including within Azure. You will also have knowledge and demonstratable experience across a wide range of technologies, as listed in the role profile, including: Azure, AD DS, AD FS Microsoft Entra ID and Conditional Access Group policy, DNS and DHCP RADIUS, WAP PKI and certificate infrastructure Microsoft Sentinel, Defender, AOVPN Windows Server 2016 and above Monitoring (SolarWinds) Backup technologies (Rubrik) Dell, VMware and NetApp data centre technologies The role will involve working an out of hours, On-Call rota which includes an additional payment of around £4000 per year. The client also offers a 'Flexible working scheme', more details of this can be provided. The Headquarters also includes an on-site gym.
iO Associates are working with a leading defence company on the search for an IT Support Engineer holding active DV Clearance . This opportunity will require you to be on-site in Gloucestershire and offers the chance to work on some extremely interesting projects. Start: ASAP Location: Gloucestershire Clearance requirements: DV Day to day, you'll work with an established, forward thinking, and responsive team. You will help to enhance an existing busy team, bringing continuous professionalism and knowledge to the service provided to our prestigious customers. You will provide first and second line support for bespoke and niche systems, including incident management, system commissioning, provision of technical advice and asset and system management. Skills: Linux administration VMWare Windows administration Active Directory ITIL service manager and asset manager Problem solving/troubleshooting. If you are an IT Support Engineer with the necessary clearance, then please send a copy of your updated CV
24/04/2024
Full time
iO Associates are working with a leading defence company on the search for an IT Support Engineer holding active DV Clearance . This opportunity will require you to be on-site in Gloucestershire and offers the chance to work on some extremely interesting projects. Start: ASAP Location: Gloucestershire Clearance requirements: DV Day to day, you'll work with an established, forward thinking, and responsive team. You will help to enhance an existing busy team, bringing continuous professionalism and knowledge to the service provided to our prestigious customers. You will provide first and second line support for bespoke and niche systems, including incident management, system commissioning, provision of technical advice and asset and system management. Skills: Linux administration VMWare Windows administration Active Directory ITIL service manager and asset manager Problem solving/troubleshooting. If you are an IT Support Engineer with the necessary clearance, then please send a copy of your updated CV
C/C++ Engineer - £65,000-£75,000 C/C++ Engineer required to join a UK leading software house based in Stockport. They are looking for someone who enjoys problems solving working on large scale complex applications. They are a very established business who invest heavily in their talent. There will be an option for this role (Not a requirement) to receive full training/coaching in the JavaScript stack as well using React, Node etc) Essential Functions Development tasks for themselves and junior developers in their area ensure tickets are up to date within scrum boards All deliverables are met as per plans and specifications for the team Peer reviews of other developers software to ensure all committed code meets development standards Technical designs to satisfy business requirements Technical improvements and quality of the products with the product manager and development manager to help drive the product roadmap Essential skills Strong C++ Skills Jenkins or similar build tools Solid understanding of API design using SOAP and REST Understanding of networking concepts Cross platform environment - Windows, Linux, Web Platforms Debugging and problem diagnostics Scalable Real Time systems Good understanding of source control systems especially GIT Good understanding of automated testing techniques Click apply if interested!
24/04/2024
Full time
C/C++ Engineer - £65,000-£75,000 C/C++ Engineer required to join a UK leading software house based in Stockport. They are looking for someone who enjoys problems solving working on large scale complex applications. They are a very established business who invest heavily in their talent. There will be an option for this role (Not a requirement) to receive full training/coaching in the JavaScript stack as well using React, Node etc) Essential Functions Development tasks for themselves and junior developers in their area ensure tickets are up to date within scrum boards All deliverables are met as per plans and specifications for the team Peer reviews of other developers software to ensure all committed code meets development standards Technical designs to satisfy business requirements Technical improvements and quality of the products with the product manager and development manager to help drive the product roadmap Essential skills Strong C++ Skills Jenkins or similar build tools Solid understanding of API design using SOAP and REST Understanding of networking concepts Cross platform environment - Windows, Linux, Web Platforms Debugging and problem diagnostics Scalable Real Time systems Good understanding of source control systems especially GIT Good understanding of automated testing techniques Click apply if interested!
Senior SW Engineer (C++, Maritime, SC Clearance Required) Chertsey, Surrey (4-5 days in the office) £50000 - £70000+ Excellent Benefits Please note you must already hold SC (Security Clearance) to apply for this role. Your new company This leading Defence Contractor business are looking to bolster their Software team with an experienced Senior C++ Developer. You will be working from their Chertsey site in leafy Surrey and will be required to work 4-5 days per week in the office. Your new role Reporting to the Head of Engineering you will be spearheading a Maritime project to lead a team of 5 in the role of Design Authority. You will be responsible for requirements analysis, software design and development, system/software engineering, acceptance, technical governance and mentoring of the design team. The work is predominantly related to the in-board aspects of Sonar processing and display software but also includes sensor data acquisition sub-systems and wider aspects of submarine combat systems development. Currently, the work covers Maritime systems but has the potential to evolve into other associated domains in the future. You, and your team, will be involved from the initial concept right through to customer acceptance of highly complex systems, ensuring that all design requirements are met. As a small-medium enterprise, they benefit from having a flat organisation structure with only a few levels between a junior role and a department head, so you can spend more time with technical application and less time wrangling with red tape. It also means that your voice is heard and there is plenty of opportunity for you to make a meaningful impact upon the business. Roles here present fantastic opportunities to be involved across the whole design life cycle, and with such a wide portfolio of products and capabilities, you can expect varied and career-expanding work that takes you across different engineering domains and environments. What you'll need to succeed You should have previous experience as a Senior Software Engineer with strong C++ skills, around 5 years. You may also have worked with C or Java. You will have experience with both Embedded and desktop operating systems such as Linux and Windows. The secure nature of the project work will require you to already hold SC Cleared to be successful in this process. You will ideally have knowledge of defence or MOD system gateways. What you'll get in return The benefits here are great. You'll work a 37.5 hour week but can condense your hours into a 4-day week if you choose. There is flexi-time and you can earn up to 24 additional paid days off per year (or conversely can work overtime). 32 days holiday+ Christmas close down for a week. There is private medical cover too. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
23/04/2024
Full time
Senior SW Engineer (C++, Maritime, SC Clearance Required) Chertsey, Surrey (4-5 days in the office) £50000 - £70000+ Excellent Benefits Please note you must already hold SC (Security Clearance) to apply for this role. Your new company This leading Defence Contractor business are looking to bolster their Software team with an experienced Senior C++ Developer. You will be working from their Chertsey site in leafy Surrey and will be required to work 4-5 days per week in the office. Your new role Reporting to the Head of Engineering you will be spearheading a Maritime project to lead a team of 5 in the role of Design Authority. You will be responsible for requirements analysis, software design and development, system/software engineering, acceptance, technical governance and mentoring of the design team. The work is predominantly related to the in-board aspects of Sonar processing and display software but also includes sensor data acquisition sub-systems and wider aspects of submarine combat systems development. Currently, the work covers Maritime systems but has the potential to evolve into other associated domains in the future. You, and your team, will be involved from the initial concept right through to customer acceptance of highly complex systems, ensuring that all design requirements are met. As a small-medium enterprise, they benefit from having a flat organisation structure with only a few levels between a junior role and a department head, so you can spend more time with technical application and less time wrangling with red tape. It also means that your voice is heard and there is plenty of opportunity for you to make a meaningful impact upon the business. Roles here present fantastic opportunities to be involved across the whole design life cycle, and with such a wide portfolio of products and capabilities, you can expect varied and career-expanding work that takes you across different engineering domains and environments. What you'll need to succeed You should have previous experience as a Senior Software Engineer with strong C++ skills, around 5 years. You may also have worked with C or Java. You will have experience with both Embedded and desktop operating systems such as Linux and Windows. The secure nature of the project work will require you to already hold SC Cleared to be successful in this process. You will ideally have knowledge of defence or MOD system gateways. What you'll get in return The benefits here are great. You'll work a 37.5 hour week but can condense your hours into a 4-day week if you choose. There is flexi-time and you can earn up to 24 additional paid days off per year (or conversely can work overtime). 32 days holiday+ Christmas close down for a week. There is private medical cover too. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
23/04/2024
Full time
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
My client, a leading multinational defence company, are currently seeking a Principal Engineer/Technical Designer to join the business in a permanent capacity. The role is based out of my client's secure site in New Malden. It is offered on a hybrid basis, 2-3 days a week on site. Due to the nature of my clients work, candidates must either hold a live SC Clearance or be willing and able to undergo the clearance process. The principal engineer will design and implement information systems to support the business Share infrastructure. This candidate will ensure that all systems are working at optimal levels and support the development of new technologies and system requirements. To accomplish their core duty of designing and implementing complex computer systems, this candidate will be responsible for many tasks including: Leads the design and review processes, developing and documenting the proposed technical design for the integration and implementation. Create detailed plans for the integration of new systems architecture into existing infrastructure/systems. This includes logistical plans for the Operations teams to actually conduct the physical integrations, during which the candidate provides technical direction and support Analysing existing systems to ensure they offer adequate security and are effectively meeting the needs of systems/subsystems. They coordinate with all systems and subsystems teams to see that the system of systems is working optimally. They also analyse requirements to identify where they can integrate new hardware, operating systems, or connectivity solutions. Based on their knowledge of infrastructure, systems and their analysis of the systems' needs, the candidate may recommend alternative technologies or improvements to enhance systems to support Share infrastructure teams goals. Core skills: Experience with a broad range of technologies and building roadmaps Experience designing, integrating and managing complex infrastructure solutions Experience producing design documentation and associated governance and assurance processes Ability to provide technical system solutions, determine overall design direction and provide hardware recommendations for complex technical issues Experience planning and developing support processes and adhering to best practices Strong written and oral communication skills, and the ability to effectively communicate with technical and non-technical audiences Advanced skills: Knowledge of server Operating Systems (Windows, Linux, Unix etc) Knowledge of VMWARE and Virtualisation technologies (VMware Horizon, Citrix Xen Desktop) Knowledge of SAN and Storage Networks Knowledge of network technologies. Synergize Consulting is committed to equality and diversity in our workplace. Synergize Consulting provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnic origin, colour, nationality, national origin, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, age, disability, or any other protected status or characteristic
22/04/2024
Full time
My client, a leading multinational defence company, are currently seeking a Principal Engineer/Technical Designer to join the business in a permanent capacity. The role is based out of my client's secure site in New Malden. It is offered on a hybrid basis, 2-3 days a week on site. Due to the nature of my clients work, candidates must either hold a live SC Clearance or be willing and able to undergo the clearance process. The principal engineer will design and implement information systems to support the business Share infrastructure. This candidate will ensure that all systems are working at optimal levels and support the development of new technologies and system requirements. To accomplish their core duty of designing and implementing complex computer systems, this candidate will be responsible for many tasks including: Leads the design and review processes, developing and documenting the proposed technical design for the integration and implementation. Create detailed plans for the integration of new systems architecture into existing infrastructure/systems. This includes logistical plans for the Operations teams to actually conduct the physical integrations, during which the candidate provides technical direction and support Analysing existing systems to ensure they offer adequate security and are effectively meeting the needs of systems/subsystems. They coordinate with all systems and subsystems teams to see that the system of systems is working optimally. They also analyse requirements to identify where they can integrate new hardware, operating systems, or connectivity solutions. Based on their knowledge of infrastructure, systems and their analysis of the systems' needs, the candidate may recommend alternative technologies or improvements to enhance systems to support Share infrastructure teams goals. Core skills: Experience with a broad range of technologies and building roadmaps Experience designing, integrating and managing complex infrastructure solutions Experience producing design documentation and associated governance and assurance processes Ability to provide technical system solutions, determine overall design direction and provide hardware recommendations for complex technical issues Experience planning and developing support processes and adhering to best practices Strong written and oral communication skills, and the ability to effectively communicate with technical and non-technical audiences Advanced skills: Knowledge of server Operating Systems (Windows, Linux, Unix etc) Knowledge of VMWARE and Virtualisation technologies (VMware Horizon, Citrix Xen Desktop) Knowledge of SAN and Storage Networks Knowledge of network technologies. Synergize Consulting is committed to equality and diversity in our workplace. Synergize Consulting provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnic origin, colour, nationality, national origin, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, age, disability, or any other protected status or characteristic
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Portsmouth, Hampshire
We have an exciting opportunity for a Senior Infrastructure Engineer to join a blue chip organisation in Portsmouth on a permanent basis. This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of Portsmouth. Due to the nature of the end client, there is a requirement for financial background checks Shift patterns - 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Senior Infrastructure Engineer is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. The primary role is communication, having the ability to articulate complex problems to the customer in pressure situations, to think clearly and logically and to help resolve problems when they occur. This role is a 24/7 365 role. Key Skills: * Communication both written and verbal * Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) * Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: * Technical Management. * Coordination of Command Center and Technical Teams for problem determination and recovery * Identify and implement service improvements. * Own and drive all service incidents through to service recovery. * Planning and Implementation of weekend maintenance period tasks * Manage change activity on live services. * Shift lead for Command Center team Additional Responsibilities: * Participate in 24/7 Rotating Shift Pattern * Support end to end Project life cycle by working with project teams to assess, plan, document and implement new solutions/upgrades into the live client Services * Provide leadership, mentoring and guidance to the wider Command Center Team and roles * Participate in meetings requiring Technical Lead input for issues, solutions and planning affecting the Command Center and client Services "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/04/2024
Full time
We have an exciting opportunity for a Senior Infrastructure Engineer to join a blue chip organisation in Portsmouth on a permanent basis. This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of Portsmouth. Due to the nature of the end client, there is a requirement for financial background checks Shift patterns - 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Senior Infrastructure Engineer is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. The primary role is communication, having the ability to articulate complex problems to the customer in pressure situations, to think clearly and logically and to help resolve problems when they occur. This role is a 24/7 365 role. Key Skills: * Communication both written and verbal * Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) * Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: * Technical Management. * Coordination of Command Center and Technical Teams for problem determination and recovery * Identify and implement service improvements. * Own and drive all service incidents through to service recovery. * Planning and Implementation of weekend maintenance period tasks * Manage change activity on live services. * Shift lead for Command Center team Additional Responsibilities: * Participate in 24/7 Rotating Shift Pattern * Support end to end Project life cycle by working with project teams to assess, plan, document and implement new solutions/upgrades into the live client Services * Provide leadership, mentoring and guidance to the wider Command Center Team and roles * Participate in meetings requiring Technical Lead input for issues, solutions and planning affecting the Command Center and client Services "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
IT Infrastructure Support Team Leader Permanent Malton (N Yorkshire) to £45,000 (DOE) + Benefits IT Infrastructure Support Team Leader needed for a permanent position based in Malton (N Yorkshire), with regular travel to another key site in Grimsby twice a week. A chance to join an established global business as a 'hands on' technical Team Leader. Providing day-to-day support for critical IT Infrastructure & Operations. Key skills, experience + tasks would include: Responsible for IT infrastructure & Operations including: leading a team, 3rd line support, trouble-shooting, issue resolution + IT implementation/deployment projects. Managing regular IT infrastructure tasks including: daily system checks, licencing + cyber security checks. Building strong working relationships with team members, key stakeholders + 3rd party IT support partners. Technical Environment: Windows Server, Virtualisation, Data Centres, Networks, IT Infrastructure, IT Systems, Wi-Fi, O365. Delivering IT Infrastructure services to agreed SLAs + working as part of an on-call shift rota (1 week in 6). Salary/Benefits: to £45k Base (DOE) + 25 days holiday (plus BHs) + On-Call Allowance (£3,000) + Pension + Life Insurance + More.
22/04/2024
Full time
IT Infrastructure Support Team Leader Permanent Malton (N Yorkshire) to £45,000 (DOE) + Benefits IT Infrastructure Support Team Leader needed for a permanent position based in Malton (N Yorkshire), with regular travel to another key site in Grimsby twice a week. A chance to join an established global business as a 'hands on' technical Team Leader. Providing day-to-day support for critical IT Infrastructure & Operations. Key skills, experience + tasks would include: Responsible for IT infrastructure & Operations including: leading a team, 3rd line support, trouble-shooting, issue resolution + IT implementation/deployment projects. Managing regular IT infrastructure tasks including: daily system checks, licencing + cyber security checks. Building strong working relationships with team members, key stakeholders + 3rd party IT support partners. Technical Environment: Windows Server, Virtualisation, Data Centres, Networks, IT Infrastructure, IT Systems, Wi-Fi, O365. Delivering IT Infrastructure services to agreed SLAs + working as part of an on-call shift rota (1 week in 6). Salary/Benefits: to £45k Base (DOE) + 25 days holiday (plus BHs) + On-Call Allowance (£3,000) + Pension + Life Insurance + More.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior .NET Product Engineer with Azure experience. Candidate will be responsible for delivering custom business solutions using the Microsoft technology stack. The individual will lead and coordinate projects from a technology perspective, following secure SDLC activities and standards that are consistent with best practices. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Effectively listens to understand and articulates technical and non-technical information (both written and oral formats) to customers, peers and/or management in a one-on-one or team context with some oversight. Provides production support activities, including advanced technical writing. Documents small to medium scale projects with some supervision, and may be involved in developing and delivering presentations to aid in custom product development decision making. Manages organizational development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Identifies short and long-range organizational needs. Creates a clear focus on internal and external customer needs. Qualifications: Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. Experience in a law firm or global professional services environment preferred. Knowledge of Microsoft Azure technologies. Working with low code platforms like IntApp platform is a plus. Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture. Advanced Awareness of the Software Development Life Cycle and development methodology (ie Scrum Agile)
22/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior .NET Product Engineer with Azure experience. Candidate will be responsible for delivering custom business solutions using the Microsoft technology stack. The individual will lead and coordinate projects from a technology perspective, following secure SDLC activities and standards that are consistent with best practices. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Effectively listens to understand and articulates technical and non-technical information (both written and oral formats) to customers, peers and/or management in a one-on-one or team context with some oversight. Provides production support activities, including advanced technical writing. Documents small to medium scale projects with some supervision, and may be involved in developing and delivering presentations to aid in custom product development decision making. Manages organizational development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Identifies short and long-range organizational needs. Creates a clear focus on internal and external customer needs. Qualifications: Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. Experience in a law firm or global professional services environment preferred. Knowledge of Microsoft Azure technologies. Working with low code platforms like IntApp platform is a plus. Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture. Advanced Awareness of the Software Development Life Cycle and development methodology (ie Scrum Agile)