Request Technology - Craig Johnson
Chicago, Illinois
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
07/05/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
NO SPONSORSHIP Principal, Software Engineering Enterprise Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Chicago, IL 3 days onsite, 2 days remote Looking for a technical team lead over the enterprise splunk monitoring system. You will be the SME in Splunk Monitoring, Cloud Native Applications running on Kubernetes within AWS. Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
07/05/2024
Full time
NO SPONSORSHIP Principal, Software Engineering Enterprise Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Chicago, IL 3 days onsite, 2 days remote Looking for a technical team lead over the enterprise splunk monitoring system. You will be the SME in Splunk Monitoring, Cloud Native Applications running on Kubernetes within AWS. Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
NO SPONSORSHIP Principal, Software Engineering Enterprise Cloud Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Dallas, TX 3 days onsite, 2 days remote It is all about on-premises monitoring and cloud monitoring The products they are looking for outside of Splunk is Data Dog, Dynatrace, New Relic Heavy cloud, AWS, EC2, Automation, application performance monitoring, enterprise monitoring, any EMC patrol, Tivoli, and regulatory experience Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
07/05/2024
Full time
NO SPONSORSHIP Principal, Software Engineering Enterprise Cloud Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Dallas, TX 3 days onsite, 2 days remote It is all about on-premises monitoring and cloud monitoring The products they are looking for outside of Splunk is Data Dog, Dynatrace, New Relic Heavy cloud, AWS, EC2, Automation, application performance monitoring, enterprise monitoring, any EMC patrol, Tivoli, and regulatory experience Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
Only candidates eligible to work in Switzerland can be considered at this stage. Description: Background : Our client in the Pharmaceutical industry is looking for a Senior DevOps Engineer to be part of a team that supports the organization in creating and maintaining software solutions. The position is within the DevOps Team, which supports all projects in their standardized but also individual DevOps solutions. The perfect candidate: We are looking for a DevOps Engineer with a deep understanding of CI/CD, automation, source control systems, packaging and deployments. The software in this area is written in C#/C++, therefore being able to read and understand code is needed. General Information: Start date: ASAP latest Start Date: 1.8.2024 Planned duration: technical end date after 12 months Workplace: Rotkreuz Workload: 80-100% Remote/Home Office: 50% home office/50% on site will be possible Team: 6-7 Tasks & Responsibilities: Independent delivery of complex, broadly defined DevOps assignments Specification, planning, implementation, testing, and documentation of these assignments and drafting/definition of tasks for others Independent planning and implementation of complex internal and external sub-projects by involving several employees, or responsible for an area of technological activity Executes with high accountability to schedule and quality Participates actively in detailed design, code reviews, bug/issue triage, and supports well-informed decisions towards business and engineering goals Review expert for other project groups Internal and external knowledge transfer Active role in the scope of conceptual problem solving Defines overarching concepts for the entire product area Closely collaborates with partner teams Responsible for driving new technology inputs in the projects Must Haves: Minimum Bachelor's degree in IT or related field At least 4 - 8 years of experience as a DevOps Engineer A deep understanding of DevOps, CI/CD, automation, source control systems, packaging and deployments Fluent in English Experience in the following technologies: Microsoft Azure DevOps MultiStage ADO yaml pipelines (*) Docker, Kubernetes, Podman (*) Coding experience in C# Scripting in bash and python (*) Linux experience (Debian or Ubuntu) (*) Debian packaging and Debian configuration management GIT (*) Nice to Have: Experience within the IVD sector in a DevOps environment, preferred in the pharmaceutical/medical device industry IaC: Ansible and Terraform Coding C++ experience Gitlab/GitHub Pipeline templates Experience in Embedded systems. Job Title: Senior DevOps Engineer Location: Rotkreuz, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
07/05/2024
Project-based
Only candidates eligible to work in Switzerland can be considered at this stage. Description: Background : Our client in the Pharmaceutical industry is looking for a Senior DevOps Engineer to be part of a team that supports the organization in creating and maintaining software solutions. The position is within the DevOps Team, which supports all projects in their standardized but also individual DevOps solutions. The perfect candidate: We are looking for a DevOps Engineer with a deep understanding of CI/CD, automation, source control systems, packaging and deployments. The software in this area is written in C#/C++, therefore being able to read and understand code is needed. General Information: Start date: ASAP latest Start Date: 1.8.2024 Planned duration: technical end date after 12 months Workplace: Rotkreuz Workload: 80-100% Remote/Home Office: 50% home office/50% on site will be possible Team: 6-7 Tasks & Responsibilities: Independent delivery of complex, broadly defined DevOps assignments Specification, planning, implementation, testing, and documentation of these assignments and drafting/definition of tasks for others Independent planning and implementation of complex internal and external sub-projects by involving several employees, or responsible for an area of technological activity Executes with high accountability to schedule and quality Participates actively in detailed design, code reviews, bug/issue triage, and supports well-informed decisions towards business and engineering goals Review expert for other project groups Internal and external knowledge transfer Active role in the scope of conceptual problem solving Defines overarching concepts for the entire product area Closely collaborates with partner teams Responsible for driving new technology inputs in the projects Must Haves: Minimum Bachelor's degree in IT or related field At least 4 - 8 years of experience as a DevOps Engineer A deep understanding of DevOps, CI/CD, automation, source control systems, packaging and deployments Fluent in English Experience in the following technologies: Microsoft Azure DevOps MultiStage ADO yaml pipelines (*) Docker, Kubernetes, Podman (*) Coding experience in C# Scripting in bash and python (*) Linux experience (Debian or Ubuntu) (*) Debian packaging and Debian configuration management GIT (*) Nice to Have: Experience within the IVD sector in a DevOps environment, preferred in the pharmaceutical/medical device industry IaC: Ansible and Terraform Coding C++ experience Gitlab/GitHub Pipeline templates Experience in Embedded systems. Job Title: Senior DevOps Engineer Location: Rotkreuz, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
1st Line IT Engineer - Burton, Staffordshire Service Desk/Helpdesk Support, Call Logging & Service Desk Ticketing Systems (Heat, Remedy, ServiceNow etc), Password Resets, Win 10/11, 0365, D365 Troubleshooting Active Directory, SCCM, Intune, S upporting end user devices (Desktop, Laptops, Printers, Tablets, Mobile Phones. On site 5 x per week on Burton upon Trent, Staffordshire £22,000pa to £25,000pa + Benefits - Permanent Role | Full Time This Experis IT client are an award-winning company with offices in Staffordshire are seeking a 1st Line IT Service Support Engineer to deliver 1st class IT Service Desk Support Service to a UK wide clientele. Key/Personally Attributes: Excellent Communication skills Polite & Courteous Enthusiastic High-Level of Service Ethic Your Responsibilities will include: Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within the ITSM helpdesk system ensuring Ensuring SLA's are met by responding to and resolving tickets in a timely manner. Take ownership of tickets ensuring the customer and ticket is updated with the ticket resolved where possible or assigned to next resolving group in a timely manner Provide a professional and high-quality customer support service adhering to service management principles Remote and in person support using windows administration and mobile device management tools. Administration and support of solutions such as Active Directory, Office365, D365, Outlook and Exchange Troubleshoot desktops, laptops, tablets, mobile phones and other end user peripherals for any hardware, software or network issues Create/disable/update user and system accounts; permissions, unlocks, password resets and group creation/assignment in accordance with security policies and procedures Installation and support of software Call Experis IT today
07/05/2024
Full time
1st Line IT Engineer - Burton, Staffordshire Service Desk/Helpdesk Support, Call Logging & Service Desk Ticketing Systems (Heat, Remedy, ServiceNow etc), Password Resets, Win 10/11, 0365, D365 Troubleshooting Active Directory, SCCM, Intune, S upporting end user devices (Desktop, Laptops, Printers, Tablets, Mobile Phones. On site 5 x per week on Burton upon Trent, Staffordshire £22,000pa to £25,000pa + Benefits - Permanent Role | Full Time This Experis IT client are an award-winning company with offices in Staffordshire are seeking a 1st Line IT Service Support Engineer to deliver 1st class IT Service Desk Support Service to a UK wide clientele. Key/Personally Attributes: Excellent Communication skills Polite & Courteous Enthusiastic High-Level of Service Ethic Your Responsibilities will include: Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within the ITSM helpdesk system ensuring Ensuring SLA's are met by responding to and resolving tickets in a timely manner. Take ownership of tickets ensuring the customer and ticket is updated with the ticket resolved where possible or assigned to next resolving group in a timely manner Provide a professional and high-quality customer support service adhering to service management principles Remote and in person support using windows administration and mobile device management tools. Administration and support of solutions such as Active Directory, Office365, D365, Outlook and Exchange Troubleshoot desktops, laptops, tablets, mobile phones and other end user peripherals for any hardware, software or network issues Create/disable/update user and system accounts; permissions, unlocks, password resets and group creation/assignment in accordance with security policies and procedures Installation and support of software Call Experis IT today
Global Investment/Financial Services company is looking to hire an experienced Kubernetes Site Reliability Engineer as part of their Digital Assets Technical Operations Team. You will work with various engineering teams to own the design of a new multi-region, highly available, cloud-based deployment of our applications to AWS's Kubernetes Platform (EKS) Experience Several years of hands-on experience with AWS in a production environment Production experience running Kubernetes workloads on AWS using EKS Experience creating and deploying Helm charts & libraries Specialist in AWS CloudFormation, IAM, VPC and network security Experience with monitoring tools eg Cloudwatch, Datadog, Splunk Proficiency with Unix operating systems and Shell Scripting Programming experience, eg Python, preferred Experience with CDN Providers eg Akamai, preferred Experience with the agile software development life cycle preferred Automated CI/CD pipelines, eg JenkinsX (Kubernetes native), Jenkins Enterprise Skills Experience with Amazon Web Services (AWS), having managed services and applications in a large AWS cross-account environment using IAM and federated SSO Experience crafting and maintaining logging, monitoring, and alerting capabilities using tools like Datadog, Splunk, and Kibana See problems as opportunities to automate Ability to work independently with minimal direction Coordinate the overall design of highly available, secure, scalable microservices-based applications in AWS Track record of providing technical leadership to strong teams of Site Reliability Engineers Experience with configuring and deploying resilient infrastructure in multiple regions and multiple availability zones Work multi-functionally with other organizations and collaborate with our risk, product and engineering team leaders Ability to communicate at all levels with track record of strong written and verbal communications Full job spec available. To apply and find out more please reach out (see below)
07/05/2024
Project-based
Global Investment/Financial Services company is looking to hire an experienced Kubernetes Site Reliability Engineer as part of their Digital Assets Technical Operations Team. You will work with various engineering teams to own the design of a new multi-region, highly available, cloud-based deployment of our applications to AWS's Kubernetes Platform (EKS) Experience Several years of hands-on experience with AWS in a production environment Production experience running Kubernetes workloads on AWS using EKS Experience creating and deploying Helm charts & libraries Specialist in AWS CloudFormation, IAM, VPC and network security Experience with monitoring tools eg Cloudwatch, Datadog, Splunk Proficiency with Unix operating systems and Shell Scripting Programming experience, eg Python, preferred Experience with CDN Providers eg Akamai, preferred Experience with the agile software development life cycle preferred Automated CI/CD pipelines, eg JenkinsX (Kubernetes native), Jenkins Enterprise Skills Experience with Amazon Web Services (AWS), having managed services and applications in a large AWS cross-account environment using IAM and federated SSO Experience crafting and maintaining logging, monitoring, and alerting capabilities using tools like Datadog, Splunk, and Kibana See problems as opportunities to automate Ability to work independently with minimal direction Coordinate the overall design of highly available, secure, scalable microservices-based applications in AWS Track record of providing technical leadership to strong teams of Site Reliability Engineers Experience with configuring and deploying resilient infrastructure in multiple regions and multiple availability zones Work multi-functionally with other organizations and collaborate with our risk, product and engineering team leaders Ability to communicate at all levels with track record of strong written and verbal communications Full job spec available. To apply and find out more please reach out (see below)
Sanderson Recruitment Plc
Newcastle Upon Tyne, Tyne And Wear
Job Title: Server & Storage Engineer Location: Newcastle/Hybrid Duration: Permanent Salary: Up to £45,000 Benefits: Car Lease Scheme/Enhanced maternity/Flexible Working/Pension Scheme, up to 16%/Corporate Travel Schemes/Private Healthcare/Discounts/Paid Sick Leave/Access to Gyms/Sports & Social Club/Cycle to Work Scheme Sanderson Recruitment is proud to partner with one of the North East's prominent employers in the recruitment of a skilled Server & Storage Engineer. Company Overview: Our client is among the largest police forces in England, providing diverse departments and specialties, offering endless career prospects. They prioritise employee development through mentorship, coaching, online courses, and leadership programs. As one of the top 50 inclusive employers in the UK and a disability-confident employer, they ensure a culture of respect where everyone feels valued. Their commitment extends to managing health and wellbeing, offering year-round events, a 24/7 welfare support hotline, and embracing neurodiversity. Responsibilities: Deploy, update, configure, and document new Server, Storage, and Backup systems according to standards. Offer 2nd/3rd Line support for Server, Storage, and Backup services, collaborating with internal and external teams, vendors, and suppliers to ensure system reliability and availability. Contribute to assessing opportunities for enhanced efficiency and optimisation in Server, Storage, and Backup infrastructure to lower service costs. Recognise potential issues and trends in Server, Storage, and Backup environments, implementing proactive strategies to minimise service disruptions. Conduct Root Cause analysis of service disruptions to prevent recurrence. Requirements: Minimum 3 year's experience supporting Enterprise-level Servers in an Active Directory Domain. Experience building and deploying Windows Server 2012/2016 in a Datacentre environment. Demonstrated ability to troubleshoot day-to-day issues in an Enterprise Client Server Infrastructure. Strong experience in planning and upgrading Servers and hardware in a Datacentre environment. Proficiency in Active Directory, including GPO configuration and troubleshooting. Strong understanding of TCP/IP, DNS, DHCP, and Networking concepts. Ideally experienced with Enterprise backup and/or Storage products. Proficiency in Scripting tools (PowerShell, VBScript) preferred. Practical knowledge of administering, configuring, and troubleshooting RHEL/SUSE is a plus. Familiarity with ITSM products (preferably SCCM/SCOM) is desirable. Basic understanding of VMWare (ESX, VCenter, VDI) preferred; training provided if needed. Please Note: For this position you will be required to complete a Management Vetting (MV) and Security Clearance (SC) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed.
07/05/2024
Full time
Job Title: Server & Storage Engineer Location: Newcastle/Hybrid Duration: Permanent Salary: Up to £45,000 Benefits: Car Lease Scheme/Enhanced maternity/Flexible Working/Pension Scheme, up to 16%/Corporate Travel Schemes/Private Healthcare/Discounts/Paid Sick Leave/Access to Gyms/Sports & Social Club/Cycle to Work Scheme Sanderson Recruitment is proud to partner with one of the North East's prominent employers in the recruitment of a skilled Server & Storage Engineer. Company Overview: Our client is among the largest police forces in England, providing diverse departments and specialties, offering endless career prospects. They prioritise employee development through mentorship, coaching, online courses, and leadership programs. As one of the top 50 inclusive employers in the UK and a disability-confident employer, they ensure a culture of respect where everyone feels valued. Their commitment extends to managing health and wellbeing, offering year-round events, a 24/7 welfare support hotline, and embracing neurodiversity. Responsibilities: Deploy, update, configure, and document new Server, Storage, and Backup systems according to standards. Offer 2nd/3rd Line support for Server, Storage, and Backup services, collaborating with internal and external teams, vendors, and suppliers to ensure system reliability and availability. Contribute to assessing opportunities for enhanced efficiency and optimisation in Server, Storage, and Backup infrastructure to lower service costs. Recognise potential issues and trends in Server, Storage, and Backup environments, implementing proactive strategies to minimise service disruptions. Conduct Root Cause analysis of service disruptions to prevent recurrence. Requirements: Minimum 3 year's experience supporting Enterprise-level Servers in an Active Directory Domain. Experience building and deploying Windows Server 2012/2016 in a Datacentre environment. Demonstrated ability to troubleshoot day-to-day issues in an Enterprise Client Server Infrastructure. Strong experience in planning and upgrading Servers and hardware in a Datacentre environment. Proficiency in Active Directory, including GPO configuration and troubleshooting. Strong understanding of TCP/IP, DNS, DHCP, and Networking concepts. Ideally experienced with Enterprise backup and/or Storage products. Proficiency in Scripting tools (PowerShell, VBScript) preferred. Practical knowledge of administering, configuring, and troubleshooting RHEL/SUSE is a plus. Familiarity with ITSM products (preferably SCCM/SCOM) is desirable. Basic understanding of VMWare (ESX, VCenter, VDI) preferred; training provided if needed. Please Note: For this position you will be required to complete a Management Vetting (MV) and Security Clearance (SC) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed.
Cloud Infrastructure Architect Birmingham - Hybrid (2 days per week in office) circa. £110,000 Opportunity to work with a top-tech company, disruptors in the market - top-tier, reputable, modern, company. NOT TO BE MISSED! If you are local to the Birmingham area and want to work for a forward-thinking, fast-paced, modern company with LOTS of promotion opportunity - unbeatable benefits and perks - this is for you. My client needs this person to oversee cloud architecture and play a strategic role in designing and maintaining all cloud systems including the Front End platforms, Servers, storage, and management networks. They are LEADING THE DIGITALISATION of their market with a multi-year modernisation programme that leverages Cloud technologies. They are building out their operating model to deliver and support a multi cloud environment, pioneering in Azure first. Overview: Cloud Architect Strategic Level Role AZURE Agile Azure Certified Responsibilities: Support development of standard architecture patterns leveraging internal and external good practices Develop and promote cloud-native application architectures and application development and operations practices Create large scale solutions built on cloud and present designs to the Technical Design Authority Design detailed Cloud infrastructure architecture models working closely with cloud engineers and security architects Ensure that all design issues and dependencies are resolved Design and develop detailed Cloud infrastructure architecture models Identify relevant IT architectures and ensure programme and business stakeholders, suppliers, fully understand Define and document cloud processes and standards and influence the adoption DevSecOps advocate, encouraging iterative design, with full automation Qualifications: Azure Solutions Architect Expert, AWS Certified Solutions Architect - Professional or Professional Cloud Architect (GCP) Relevant Agile qualifications (SCRUM, KANBAN, SAFE, LESS etc) Strong and practical knowledge of the different cloud offerings from the various cloud service providers (SaaS, IaaS and PaaS) Experience of Cloud architecture (Azure in particular and/or AWS, GCP) Excellent understanding of cyber security and experience of designing solutions Cloud integration platforms and tools Deep technical knowledge and extensive experience with complex, IT environments including applications, Middleware, storage, networks, information security Understanding of Cloud Managed Services Understanding of Cloud development frameworks, cloud native architectures and application delivery models Good knowledge on various OS (Windows, Linux, Unix, Solaris, Ubuntu, etc.) Good understanding of enterprise networks, security and identity access management (IAM) agile framework Working with internal and external teams located across multiple time zones.
07/05/2024
Full time
Cloud Infrastructure Architect Birmingham - Hybrid (2 days per week in office) circa. £110,000 Opportunity to work with a top-tech company, disruptors in the market - top-tier, reputable, modern, company. NOT TO BE MISSED! If you are local to the Birmingham area and want to work for a forward-thinking, fast-paced, modern company with LOTS of promotion opportunity - unbeatable benefits and perks - this is for you. My client needs this person to oversee cloud architecture and play a strategic role in designing and maintaining all cloud systems including the Front End platforms, Servers, storage, and management networks. They are LEADING THE DIGITALISATION of their market with a multi-year modernisation programme that leverages Cloud technologies. They are building out their operating model to deliver and support a multi cloud environment, pioneering in Azure first. Overview: Cloud Architect Strategic Level Role AZURE Agile Azure Certified Responsibilities: Support development of standard architecture patterns leveraging internal and external good practices Develop and promote cloud-native application architectures and application development and operations practices Create large scale solutions built on cloud and present designs to the Technical Design Authority Design detailed Cloud infrastructure architecture models working closely with cloud engineers and security architects Ensure that all design issues and dependencies are resolved Design and develop detailed Cloud infrastructure architecture models Identify relevant IT architectures and ensure programme and business stakeholders, suppliers, fully understand Define and document cloud processes and standards and influence the adoption DevSecOps advocate, encouraging iterative design, with full automation Qualifications: Azure Solutions Architect Expert, AWS Certified Solutions Architect - Professional or Professional Cloud Architect (GCP) Relevant Agile qualifications (SCRUM, KANBAN, SAFE, LESS etc) Strong and practical knowledge of the different cloud offerings from the various cloud service providers (SaaS, IaaS and PaaS) Experience of Cloud architecture (Azure in particular and/or AWS, GCP) Excellent understanding of cyber security and experience of designing solutions Cloud integration platforms and tools Deep technical knowledge and extensive experience with complex, IT environments including applications, Middleware, storage, networks, information security Understanding of Cloud Managed Services Understanding of Cloud development frameworks, cloud native architectures and application delivery models Good knowledge on various OS (Windows, Linux, Unix, Solaris, Ubuntu, etc.) Good understanding of enterprise networks, security and identity access management (IAM) agile framework Working with internal and external teams located across multiple time zones.
Lead Platform Architect (Infrastructure Architecture, Load Balancers, F5, Microservices, Tomcat, Network, SSL) We are searching for a Lead Platform Architect to join our team who are engaged at the beginning of the analysis and design phase to work with the application teams and other critical teams. The aim is to ensure the completed infrastructure and application architecture aligns with the companies security, scalability, reliability, and availability standards. Major Accountabilities for this role: Responsible for gathering requirements, conducting infrastructural analysis, and producing robust designs that adhere to approved technologies, and ensuring the design meets all technology and security policies. Responsible for meeting with peers, engineers, application team(s) and user(s), to determine that all the high-level requirements have been met. Responsible for generating products such as Technical Architecture Documents, technical memos, logical flows, and models to keep the users, architects, and the engineers constantly up to date and in agreement on the architecture and infrastructure layout of an application, system, or platform. Responsible for ensuring that all architectural products and products with architectural input are maintained in the most current state and never allowed to become obsolete. Responsible for implementing, managing, and supporting application infrastructure components while leveraging current standards and best practices. In charge of resolving Internet architectural and operational problems impacting infrastructure and product availability and performance globally. Leads and collaborates to achieve the definition of new standards. Responsible for researching and evaluating new technology for possible deployment in Internet infrastructure. May assume lead and total accountability for ongoing regional projects as assigned; including responsibility for planning; time and cost control; resource utilization and implementation. May contribute to incident/problem diagnosis and root cause analysis. May provide input into performance tuning; capacity planning and configuration management for components. Experience Required: Advanced knowledge of Web application architecture and project delivery. Advanced knowledge of how the Java Virtual Machine works, how Garbage collection works. Advanced knowledge of load balancers and web application Firewalls Advanced knowledge of network and operating system principles Vast knowledge of Middleware technologies (Web Servers, Application Servers, Queue Managers, Messaging, Caching) Working knowledge of Database technologies. Working knowledge of cloud technologies Solid knowledge of techniques or methodologies to achieve non-functional requirements like reliability, availability, resilience, performance, security. Working knowledge of Role Based Access Control, Authentication and Authorization mechanisms. Proficient in root cause analysis and troubleshooting. The role is an initial 12 month contract with the view to extend. The role is based in Dublin and the expectation for on-site work is 2-3 days per week. For further details and a full job description please apply today and we will give you a call to discuss. (Infrastructure Architecture, Load Balancers, F5, Microservices, Tomcat, Network, SSL)
07/05/2024
Project-based
Lead Platform Architect (Infrastructure Architecture, Load Balancers, F5, Microservices, Tomcat, Network, SSL) We are searching for a Lead Platform Architect to join our team who are engaged at the beginning of the analysis and design phase to work with the application teams and other critical teams. The aim is to ensure the completed infrastructure and application architecture aligns with the companies security, scalability, reliability, and availability standards. Major Accountabilities for this role: Responsible for gathering requirements, conducting infrastructural analysis, and producing robust designs that adhere to approved technologies, and ensuring the design meets all technology and security policies. Responsible for meeting with peers, engineers, application team(s) and user(s), to determine that all the high-level requirements have been met. Responsible for generating products such as Technical Architecture Documents, technical memos, logical flows, and models to keep the users, architects, and the engineers constantly up to date and in agreement on the architecture and infrastructure layout of an application, system, or platform. Responsible for ensuring that all architectural products and products with architectural input are maintained in the most current state and never allowed to become obsolete. Responsible for implementing, managing, and supporting application infrastructure components while leveraging current standards and best practices. In charge of resolving Internet architectural and operational problems impacting infrastructure and product availability and performance globally. Leads and collaborates to achieve the definition of new standards. Responsible for researching and evaluating new technology for possible deployment in Internet infrastructure. May assume lead and total accountability for ongoing regional projects as assigned; including responsibility for planning; time and cost control; resource utilization and implementation. May contribute to incident/problem diagnosis and root cause analysis. May provide input into performance tuning; capacity planning and configuration management for components. Experience Required: Advanced knowledge of Web application architecture and project delivery. Advanced knowledge of how the Java Virtual Machine works, how Garbage collection works. Advanced knowledge of load balancers and web application Firewalls Advanced knowledge of network and operating system principles Vast knowledge of Middleware technologies (Web Servers, Application Servers, Queue Managers, Messaging, Caching) Working knowledge of Database technologies. Working knowledge of cloud technologies Solid knowledge of techniques or methodologies to achieve non-functional requirements like reliability, availability, resilience, performance, security. Working knowledge of Role Based Access Control, Authentication and Authorization mechanisms. Proficient in root cause analysis and troubleshooting. The role is an initial 12 month contract with the view to extend. The role is based in Dublin and the expectation for on-site work is 2-3 days per week. For further details and a full job description please apply today and we will give you a call to discuss. (Infrastructure Architecture, Load Balancers, F5, Microservices, Tomcat, Network, SSL)
Role: IT Specialist Location: Great Yarmouth Work Type: Contract Duration: 6 months Work Model: Hybrid My client, who is a leader in the energy sector, is looking for an IT Specialist to join their team on contract basis. You will be part of a company who are committed to safety and sustainability and drive the transition to renewable energy. With over a decade of experience, they operate the industry's largest fleet of jack-up installation vessels, ensuring flexibility and scalability for green projects. In this role you will: Assist on-site staff with technical issues through phone, email, and face-to-face interactions. Oversee, address, and close tickets within the designated ticketing system. Diagnose and fix hardware and software problems across various devices and company IT systems. Essential Skills: 2+ years of experience in IT support or other relevant positions in an IT department. Proficiency in troubleshooting general IT hardware, software, and network issues. Possess basic to intermediate understanding of cybersecurity and potential risks. Strong communication skills in both spoken and written English If you are a results-oriented professional with a passion for driving excellence in IT Specialist and Technical Support Specialist, we invite you to apply for this exciting opportunity by sharing your CV. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
07/05/2024
Project-based
Role: IT Specialist Location: Great Yarmouth Work Type: Contract Duration: 6 months Work Model: Hybrid My client, who is a leader in the energy sector, is looking for an IT Specialist to join their team on contract basis. You will be part of a company who are committed to safety and sustainability and drive the transition to renewable energy. With over a decade of experience, they operate the industry's largest fleet of jack-up installation vessels, ensuring flexibility and scalability for green projects. In this role you will: Assist on-site staff with technical issues through phone, email, and face-to-face interactions. Oversee, address, and close tickets within the designated ticketing system. Diagnose and fix hardware and software problems across various devices and company IT systems. Essential Skills: 2+ years of experience in IT support or other relevant positions in an IT department. Proficiency in troubleshooting general IT hardware, software, and network issues. Possess basic to intermediate understanding of cybersecurity and potential risks. Strong communication skills in both spoken and written English If you are a results-oriented professional with a passion for driving excellence in IT Specialist and Technical Support Specialist, we invite you to apply for this exciting opportunity by sharing your CV. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Start Date: 01. August 2024 Contract Length: 6 months (with possibility of extension) Language: English On behalf of an international financial institution located in Basel, we are looking for an experienced CIAM Engineer with strong knowledge of Okta and Azure AD . Tasks & Responsibilities: Analyse business requirements and align them into information technologies with best practices. Closely collaborate with infrastructure admins, developers, business analysts, business users and the implementation team to ensure that the requirements are understood, developed, tested, and delivered to specification. Participate and actively contribute to design discussions with implementation partners. Take care of configuration changes and customisation of Okta product as per the business needs. Implement system/data integrations between Okta and other in-house business applications. Configure the Okta platform workflows. Support the testing efforts. Design and implement CIAM project CI/CD pipelines. Support training materials preparation activities. Contribute to business process optimization and system enhancements Actively contribute to the agile delivery of the implementation team Design and implement application-level security configurations Develop and document CIAM engineering patterns and guidelines. Must haves: Minimum of 7 years of experience working in IT and a minimum of 5 years of experience working with Okta. Knowledge and experience with Azure AD (including B2B users). Experience in creating customizations and workflows in Okta. Hands-on experience with CIAM project implementation. Experience in working within an agile implementation team. Experience in creating custom UI pages using JavaScript, HTML, CSS. Experience in creating AzDo/GitHub CI/CD pipelines. Nice to haves: Knowledge of and experience with Microsoft technologies (eg SharePoint Online, GitHub, Azure PaaS services etc.). Certificates in Okta or Azure AD would be an advantage. Knowledge of Azure PaaS services would be an advantage. Knowledge of C#, ASP.NET would be an advantage. Knowledge of Ansible and Terraform would be an advantage. Interpersonal skills: Good communication and presentation skills (oral and written English) Proactive, flexible and customer focused Good problem-solving skills Job Title: CIAM Engineer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
07/05/2024
Project-based
Start Date: 01. August 2024 Contract Length: 6 months (with possibility of extension) Language: English On behalf of an international financial institution located in Basel, we are looking for an experienced CIAM Engineer with strong knowledge of Okta and Azure AD . Tasks & Responsibilities: Analyse business requirements and align them into information technologies with best practices. Closely collaborate with infrastructure admins, developers, business analysts, business users and the implementation team to ensure that the requirements are understood, developed, tested, and delivered to specification. Participate and actively contribute to design discussions with implementation partners. Take care of configuration changes and customisation of Okta product as per the business needs. Implement system/data integrations between Okta and other in-house business applications. Configure the Okta platform workflows. Support the testing efforts. Design and implement CIAM project CI/CD pipelines. Support training materials preparation activities. Contribute to business process optimization and system enhancements Actively contribute to the agile delivery of the implementation team Design and implement application-level security configurations Develop and document CIAM engineering patterns and guidelines. Must haves: Minimum of 7 years of experience working in IT and a minimum of 5 years of experience working with Okta. Knowledge and experience with Azure AD (including B2B users). Experience in creating customizations and workflows in Okta. Hands-on experience with CIAM project implementation. Experience in working within an agile implementation team. Experience in creating custom UI pages using JavaScript, HTML, CSS. Experience in creating AzDo/GitHub CI/CD pipelines. Nice to haves: Knowledge of and experience with Microsoft technologies (eg SharePoint Online, GitHub, Azure PaaS services etc.). Certificates in Okta or Azure AD would be an advantage. Knowledge of Azure PaaS services would be an advantage. Knowledge of C#, ASP.NET would be an advantage. Knowledge of Ansible and Terraform would be an advantage. Interpersonal skills: Good communication and presentation skills (oral and written English) Proactive, flexible and customer focused Good problem-solving skills Job Title: CIAM Engineer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Description : IT Operations Start date: June 2024 Latest start date: 1 July 2024 End date: 6 months contract Extension: Possible Work location: Basel/Hybrid Unit: Information Technology and Services (ITS) Workload: 100% Analyst Background We are looking for an IT Operations Analyst to replace a staff member on a short-term assignment. We are looking for a late junior/early professional level profile. The role is focused on creating reports, metrics and dashboard generation, hardware asset management, gathering requirements for enhancements to ServiceNow, communication around IT changes across the organization. There is also an element of change management to the role, therefore experience with ITIL IT change management would be beneficial. Perfect candidate: An IT Analyst with ServiceNow (ITOM/ITSM) experience, an analytical mindset and experience with gathering feedback, creating reports, dashboards, and metrics within ServiceNow. General Information Team: The IT Operations team consists of around 25 people. This role will be working closely with around 8 colleagues, primarily with the IT services function, close integration with change management and CMDB operations. The person will also collaborate with the Service Desk team, It Engineers as well as other business IT areas. Tasks & Responsibilities: Responsible for supporting the IT Operations team primarily in the area of reporting on incident, problem, request and change management within the Bank. Coordinate with relevant stakeholders, including IT staff and business users as a focal point for customer liaison and provide an effective and efficient interface between ITS operations and its internal customers. Reporting on operational activities and tracking progress of IT incidents and IT changes to provide updates and metrics as part of 3 Line of Defense activities. Gather and consolidate data and produce reports for the monitoring of IT services. Analyse the output and propose improved processes and appropriate follow-up actions. Support the efficiency and effectiveness of the incident and change management processes and configuration management database (CMDB). Support the configuration management process and operational activities to ensure CMDB data integrity. Ensure that relevant information assets are documented and maintained in the Bank's CMDB. Release and change management Reporting on change management process for changes required in the Bank's IT production environment. Delivers customer-facing communication and collaboration on all operational related activities. Assist in coordinating the implementation of changes in IT services and ensures that standardised methods are used for efficient handling of all changes, to minimise adverse impacts from changes on business operations and the users of IT services. Project management Participates in project activities within IT Infrastructure as assigned. Must haves: Minimum of three years' experience in a role with direct customer contact, preferably in an international environment. (*) Knowledge of ServiceNow ITSM/ITOM modules. (*) An understanding of IT systems and their interaction. (*) Excellent reporting and analytical skills and strong knowledge of data management and reporting tools. (*) Experience with service management and change management methodologies and frameworks such as ITIL. (*) Interpersonal skills: Fluency in English. Outstanding customer service skills with a proactive customer and service orientation. Ability to demonstrate initiative, drive and enthusiasm. Good organizational and time management skills, accuracy, speed and attention to detail. Ability to effectively balance workload of providing excellent customer service while attending to ongoing operational tasks. Ability to carry out assigned tasks in a professional, efficient and timely manner with a sense of ownership and follow-through. Excellent communication skills to enable clear communication with different audiences and to manage customer expectations and service partner deliverables. Ability to work independently and in a team environment. Nice to have: A second major world language desirable Job Title: IT Operations Analyst Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
07/05/2024
Project-based
Description : IT Operations Start date: June 2024 Latest start date: 1 July 2024 End date: 6 months contract Extension: Possible Work location: Basel/Hybrid Unit: Information Technology and Services (ITS) Workload: 100% Analyst Background We are looking for an IT Operations Analyst to replace a staff member on a short-term assignment. We are looking for a late junior/early professional level profile. The role is focused on creating reports, metrics and dashboard generation, hardware asset management, gathering requirements for enhancements to ServiceNow, communication around IT changes across the organization. There is also an element of change management to the role, therefore experience with ITIL IT change management would be beneficial. Perfect candidate: An IT Analyst with ServiceNow (ITOM/ITSM) experience, an analytical mindset and experience with gathering feedback, creating reports, dashboards, and metrics within ServiceNow. General Information Team: The IT Operations team consists of around 25 people. This role will be working closely with around 8 colleagues, primarily with the IT services function, close integration with change management and CMDB operations. The person will also collaborate with the Service Desk team, It Engineers as well as other business IT areas. Tasks & Responsibilities: Responsible for supporting the IT Operations team primarily in the area of reporting on incident, problem, request and change management within the Bank. Coordinate with relevant stakeholders, including IT staff and business users as a focal point for customer liaison and provide an effective and efficient interface between ITS operations and its internal customers. Reporting on operational activities and tracking progress of IT incidents and IT changes to provide updates and metrics as part of 3 Line of Defense activities. Gather and consolidate data and produce reports for the monitoring of IT services. Analyse the output and propose improved processes and appropriate follow-up actions. Support the efficiency and effectiveness of the incident and change management processes and configuration management database (CMDB). Support the configuration management process and operational activities to ensure CMDB data integrity. Ensure that relevant information assets are documented and maintained in the Bank's CMDB. Release and change management Reporting on change management process for changes required in the Bank's IT production environment. Delivers customer-facing communication and collaboration on all operational related activities. Assist in coordinating the implementation of changes in IT services and ensures that standardised methods are used for efficient handling of all changes, to minimise adverse impacts from changes on business operations and the users of IT services. Project management Participates in project activities within IT Infrastructure as assigned. Must haves: Minimum of three years' experience in a role with direct customer contact, preferably in an international environment. (*) Knowledge of ServiceNow ITSM/ITOM modules. (*) An understanding of IT systems and their interaction. (*) Excellent reporting and analytical skills and strong knowledge of data management and reporting tools. (*) Experience with service management and change management methodologies and frameworks such as ITIL. (*) Interpersonal skills: Fluency in English. Outstanding customer service skills with a proactive customer and service orientation. Ability to demonstrate initiative, drive and enthusiasm. Good organizational and time management skills, accuracy, speed and attention to detail. Ability to effectively balance workload of providing excellent customer service while attending to ongoing operational tasks. Ability to carry out assigned tasks in a professional, efficient and timely manner with a sense of ownership and follow-through. Excellent communication skills to enable clear communication with different audiences and to manage customer expectations and service partner deliverables. Ability to work independently and in a team environment. Nice to have: A second major world language desirable Job Title: IT Operations Analyst Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Senior DevOps Engineer - Cloud - Permanent - Poland Robson Bale are looking for a Senior DevOps Engineer to come on board for a permanent opportunity in Poland. Role can be fully remote from Poland Permanent, Excellent Salary Responsibilities: Technical Skills - Must have Leadership: Lead and manage DevOps/Infrastructure projects, overseeing the entire development life cycle. Collaborate with cross-functional teams to align project objectives and deliverables. Ensure adherence to timelines, budgets, and quality standards. Mentor and guide team members and interns, fostering a culture of continuous learning. Security and Compliance: Demonstrate a deep understanding of Standard Operating Procedures (SOP) for security practices. Perform threat modelling and implement encryption, network defense, and web security measures. Champion security best practices in a production environment and address cloud security risks. Integrate identity providers such as OAuth, OIDC, and SAML to enhance security. DevOps/Infrastructure and Cloud Expertise: Drive change, release, and incident management processes to maintain a stable environment. Utilize extensive experience in DevOps to optimize performance, conduct application upgrades, and apply patches. Lead continuous integration and deployment efforts using tools like Jenkins and Ansible. Demonstrate proficiency in coding and automation to streamline operations. Good hands-on knowledge of AWS/AZURE/GCP cloud service providers. Cloud Infrastructure Management: Exhibit strong expertise in AWS/AZURE/GCP/OCI cloud services and maintain infrastructure as code (IAC) using Ansible, Terraform, or CloudFormation. Oversee containerization technologies like Docker and Kubernetes to enhance scalability and efficiency. Manage Linux-based systems and network configurations to ensure smooth operations. Security and Access Management: Demonstrate a solid grasp of identity and access management (IAM) principles. Manage Security Groups (SGs), Firewall services, and secrets effectively. Optimize service costs based on resource utilization and scale. Monitoring and Reliability: Ensure ongoing and reliable monitoring of the infrastructure to promptly address issues. Implement performance tuning and optimization strategies to maintain high availability. Technical Requirements: Proficient in Python/Java/bash Scripting for automation and tooling. Expertise in AWS/AZURE/GCP/OCI cloud services like Azure Kubernetes Service/Elastic Kubernetes Service/Google Kubernetes Engine. Extensive experience with CI/CD pipelines, particularly using Jenkins . Strong familiarity with Docker and Kubernetes for container orchestration. In-depth understanding of networking principles. Good to Have Skillsets: Experience in crafting intuitive and engaging user interfaces (UI) for web applications, mobile apps, or other AI-powered interfaces. Experience with design thinking methodologies. Understanding of data visualization and information architecture. Ability to write clear documentation. Experience with voice user interfaces (VUIs). Knowledge of animation and micro interactions for enhancing user experience. Experience with design systems and component libraries. Process Skills: General SDLC processes Understanding of utilizing Agile and Scrum software development methodologies Attention to detail and commitment to quality. Behavioral Skills: Work closely with designers, product managers, Developers, and data scientists to deliver comprehensive solutions. Communicate effectively and share knowledge with the team. Be open to feedback and continuously learn and adapt to new technologies. Ability to work independently and as part of a team. Ability to work effectively under pressure and meet deadlines. Passion for learning and staying updated on the latest technologies. Good Attitude and Quick learner. Certification (Good to have) : Certifications (Preferred, any 1 or more Cloud Service Provider): AWS associate certification (eg, AWS Certified Solutions Architect, AWS Certified DevOps Engineer) Certified Kubernetes Administrator (CKA) certification. Certified Docker Captain. Azure Certifications (eg Azure Fundamentals, Azure Administrator Associate, DevOps Engineer Expert, Azure Security Engineer Associate) GCP certifications (eg Cloud DevOps Engineer, Cloud network Engineer, Google Workspace Administrator) Networking related certification. Role can be fully remote from Poland Permanent, Excellent Salary Senior DevOps Engineer - Cloud - Permanent - Poland
07/05/2024
Full time
Senior DevOps Engineer - Cloud - Permanent - Poland Robson Bale are looking for a Senior DevOps Engineer to come on board for a permanent opportunity in Poland. Role can be fully remote from Poland Permanent, Excellent Salary Responsibilities: Technical Skills - Must have Leadership: Lead and manage DevOps/Infrastructure projects, overseeing the entire development life cycle. Collaborate with cross-functional teams to align project objectives and deliverables. Ensure adherence to timelines, budgets, and quality standards. Mentor and guide team members and interns, fostering a culture of continuous learning. Security and Compliance: Demonstrate a deep understanding of Standard Operating Procedures (SOP) for security practices. Perform threat modelling and implement encryption, network defense, and web security measures. Champion security best practices in a production environment and address cloud security risks. Integrate identity providers such as OAuth, OIDC, and SAML to enhance security. DevOps/Infrastructure and Cloud Expertise: Drive change, release, and incident management processes to maintain a stable environment. Utilize extensive experience in DevOps to optimize performance, conduct application upgrades, and apply patches. Lead continuous integration and deployment efforts using tools like Jenkins and Ansible. Demonstrate proficiency in coding and automation to streamline operations. Good hands-on knowledge of AWS/AZURE/GCP cloud service providers. Cloud Infrastructure Management: Exhibit strong expertise in AWS/AZURE/GCP/OCI cloud services and maintain infrastructure as code (IAC) using Ansible, Terraform, or CloudFormation. Oversee containerization technologies like Docker and Kubernetes to enhance scalability and efficiency. Manage Linux-based systems and network configurations to ensure smooth operations. Security and Access Management: Demonstrate a solid grasp of identity and access management (IAM) principles. Manage Security Groups (SGs), Firewall services, and secrets effectively. Optimize service costs based on resource utilization and scale. Monitoring and Reliability: Ensure ongoing and reliable monitoring of the infrastructure to promptly address issues. Implement performance tuning and optimization strategies to maintain high availability. Technical Requirements: Proficient in Python/Java/bash Scripting for automation and tooling. Expertise in AWS/AZURE/GCP/OCI cloud services like Azure Kubernetes Service/Elastic Kubernetes Service/Google Kubernetes Engine. Extensive experience with CI/CD pipelines, particularly using Jenkins . Strong familiarity with Docker and Kubernetes for container orchestration. In-depth understanding of networking principles. Good to Have Skillsets: Experience in crafting intuitive and engaging user interfaces (UI) for web applications, mobile apps, or other AI-powered interfaces. Experience with design thinking methodologies. Understanding of data visualization and information architecture. Ability to write clear documentation. Experience with voice user interfaces (VUIs). Knowledge of animation and micro interactions for enhancing user experience. Experience with design systems and component libraries. Process Skills: General SDLC processes Understanding of utilizing Agile and Scrum software development methodologies Attention to detail and commitment to quality. Behavioral Skills: Work closely with designers, product managers, Developers, and data scientists to deliver comprehensive solutions. Communicate effectively and share knowledge with the team. Be open to feedback and continuously learn and adapt to new technologies. Ability to work independently and as part of a team. Ability to work effectively under pressure and meet deadlines. Passion for learning and staying updated on the latest technologies. Good Attitude and Quick learner. Certification (Good to have) : Certifications (Preferred, any 1 or more Cloud Service Provider): AWS associate certification (eg, AWS Certified Solutions Architect, AWS Certified DevOps Engineer) Certified Kubernetes Administrator (CKA) certification. Certified Docker Captain. Azure Certifications (eg Azure Fundamentals, Azure Administrator Associate, DevOps Engineer Expert, Azure Security Engineer Associate) GCP certifications (eg Cloud DevOps Engineer, Cloud network Engineer, Google Workspace Administrator) Networking related certification. Role can be fully remote from Poland Permanent, Excellent Salary Senior DevOps Engineer - Cloud - Permanent - Poland
Are you an experienced Network Operations lead with a passion for delivering exceptional Customer Service and have a real analytical mindset. Client Details A well known and respected business. Description You will be the lead for Technical Operational discussions for one of my clients leading Customers working to short timescales overseeing a small team of individuals. In this role you will be rewarded with a competitive salary of up to £72,000 per annum depending on experience with a host of further benefits including a 10% discretionary bonus, Remote working with just 2 days on site in Edinburgh, Life Assurance, Private Healthcare and much more! If this sounds interesting to you, please read on What you will bring to the role: Demonstrable communicator who can interact with key stakeholders in a calm and effective manner. Practical operational experience of supporting WAN, LAN, Wireless, Voice and Security technologies. Lead on future support initiatives and contribute towards upskilling and tooling investment plans. Awareness of ITIL (Desirable) Experience of managing operational teams Profile The Successful Applicant: This is a great role for someone who is an experienced Network Operations Lead, or Senior Network Engineer with strong exposure to WAN, LAN, Voice and Security plans who is looking to further expand their knowledge and skill set within this field. Job Offer Up to £72,000 per anum depending on experience. Remote Working. 10% annual bonus. Excellent pension. Buy holiday scheme. Private Healthcare. Healthcare cash plan. Life Assurance (10x salary) PLUS MUCH MORE! If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long .
07/05/2024
Full time
Are you an experienced Network Operations lead with a passion for delivering exceptional Customer Service and have a real analytical mindset. Client Details A well known and respected business. Description You will be the lead for Technical Operational discussions for one of my clients leading Customers working to short timescales overseeing a small team of individuals. In this role you will be rewarded with a competitive salary of up to £72,000 per annum depending on experience with a host of further benefits including a 10% discretionary bonus, Remote working with just 2 days on site in Edinburgh, Life Assurance, Private Healthcare and much more! If this sounds interesting to you, please read on What you will bring to the role: Demonstrable communicator who can interact with key stakeholders in a calm and effective manner. Practical operational experience of supporting WAN, LAN, Wireless, Voice and Security technologies. Lead on future support initiatives and contribute towards upskilling and tooling investment plans. Awareness of ITIL (Desirable) Experience of managing operational teams Profile The Successful Applicant: This is a great role for someone who is an experienced Network Operations Lead, or Senior Network Engineer with strong exposure to WAN, LAN, Voice and Security plans who is looking to further expand their knowledge and skill set within this field. Job Offer Up to £72,000 per anum depending on experience. Remote Working. 10% annual bonus. Excellent pension. Buy holiday scheme. Private Healthcare. Healthcare cash plan. Life Assurance (10x salary) PLUS MUCH MORE! If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long .
Private Network Design Engineer Contract: 6 months Location: Paddington Hybrid role - requires travel to customer sites can be anywhere across the UK, looking at potentially 7 or 8 nights/month We are hiring a RAN Private Network Design Engineer to generate solution High and Low Level Designs for customer Private Network deployments for one our telecom clients in Paddington Primary Responsibilities Lead customer Private Network solution development and design. Work with existing client's Solution Architects and designers to deliver high quality, detailed design documentation that is used as a reference for customer deployments. Translating customer and operational requirements into E2E Private Network High and low level designs encompassing Core, RAN, IP transport, Devices, Network Management. Key point of technical support to the delivery and integration teams throughout the deployment and integration life cycle of customer deployments. Input into bid and RFP documents supplied to customer. Generate pricing and bill of materials for technical solutions. Ensure industry standardisation and best practice are followed in the design of customer solutions. Maintain relationships and information exchange with operational, Deployment Sales and Engineering teams. The generation of E2E Solution Designs which include: 4G, 5GNSA & 5GSA Core Network design 4G, 5GNSA & 5GSA RAN design IP Transport (Core & Backhaul) IP design Device & Use-Case design Provide expert technical advise on Private Network functionality, performance & Implementation, including complex migrations. Experience required: 5+ years of relevant experience in mobile network design/solution architecture at a senior level Experience of working in some of the following industry areas; telecommunications, manufacturing, mining, logistics, refineries and other process industry, power plants Strong, demonstrable technical expertise across the following domains: LTE EPC and 5G Core LTE and 5G NR RAN (including RF Coverage & Performance) IP Transport, Backhaul & Security Knowledge of standard networking protocols and components such as HTTP, DNS, IP Routing (BGP, IS-IS OSPF), TCP/IP, IPv6 and load balancing. Detailed knowledge of HPE (PN & IP Portfolio), Nokia, Ericsson, Palo Alto hardware and functionality Extensive Knowledge of 3GPP & ETSI standards Advanced network troubleshooting skills Experience, Knowledge & Skills Required The successful candidate for this role will have a breadth of experience, working at a technical level across multiple mobile network domains - Core, RAN, IP. You will need to be able to demonstrate your understanding of the key concepts of an end-2-end solution architecture. Recent experience as a Solution Architect or Solution Designer specifically developing Private Networks. Hands on integration experience deploying RAN and Core solutions. Project People is acting as an Employment Business in relation to this vacancy.
07/05/2024
Project-based
Private Network Design Engineer Contract: 6 months Location: Paddington Hybrid role - requires travel to customer sites can be anywhere across the UK, looking at potentially 7 or 8 nights/month We are hiring a RAN Private Network Design Engineer to generate solution High and Low Level Designs for customer Private Network deployments for one our telecom clients in Paddington Primary Responsibilities Lead customer Private Network solution development and design. Work with existing client's Solution Architects and designers to deliver high quality, detailed design documentation that is used as a reference for customer deployments. Translating customer and operational requirements into E2E Private Network High and low level designs encompassing Core, RAN, IP transport, Devices, Network Management. Key point of technical support to the delivery and integration teams throughout the deployment and integration life cycle of customer deployments. Input into bid and RFP documents supplied to customer. Generate pricing and bill of materials for technical solutions. Ensure industry standardisation and best practice are followed in the design of customer solutions. Maintain relationships and information exchange with operational, Deployment Sales and Engineering teams. The generation of E2E Solution Designs which include: 4G, 5GNSA & 5GSA Core Network design 4G, 5GNSA & 5GSA RAN design IP Transport (Core & Backhaul) IP design Device & Use-Case design Provide expert technical advise on Private Network functionality, performance & Implementation, including complex migrations. Experience required: 5+ years of relevant experience in mobile network design/solution architecture at a senior level Experience of working in some of the following industry areas; telecommunications, manufacturing, mining, logistics, refineries and other process industry, power plants Strong, demonstrable technical expertise across the following domains: LTE EPC and 5G Core LTE and 5G NR RAN (including RF Coverage & Performance) IP Transport, Backhaul & Security Knowledge of standard networking protocols and components such as HTTP, DNS, IP Routing (BGP, IS-IS OSPF), TCP/IP, IPv6 and load balancing. Detailed knowledge of HPE (PN & IP Portfolio), Nokia, Ericsson, Palo Alto hardware and functionality Extensive Knowledge of 3GPP & ETSI standards Advanced network troubleshooting skills Experience, Knowledge & Skills Required The successful candidate for this role will have a breadth of experience, working at a technical level across multiple mobile network domains - Core, RAN, IP. You will need to be able to demonstrate your understanding of the key concepts of an end-2-end solution architecture. Recent experience as a Solution Architect or Solution Designer specifically developing Private Networks. Hands on integration experience deploying RAN and Core solutions. Project People is acting as an Employment Business in relation to this vacancy.
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an FDS Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
07/05/2024
Full time
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an FDS Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 + Fantastic Benefits Package Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: Fully site-based Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general IT tasks Providing Hands and Eyes' support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: Knowledge of current and past Microsoft windows operating systems Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PC's/peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 - 4 years' experience supporting Windows environment Windows certification
07/05/2024
Full time
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 + Fantastic Benefits Package Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: Fully site-based Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general IT tasks Providing Hands and Eyes' support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: Knowledge of current and past Microsoft windows operating systems Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PC's/peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 - 4 years' experience supporting Windows environment Windows certification
An NHS organisation in the North West are looking for an experienced Senior IT Systems Specialist/Architect to join the team on a permanent basis . Must be an experienced Server and Storage Engineer , MSCE certified with expertise across a range of IT server infrastructure areas including Active Directory , DNS & DHCP , Certificates , Security (AV and GPO), Backup & Restore applications and methodologies as well as have specialised knowledge in SAN technologies and virtualisation and advanced skills in Microsoft Office applications. Further duties can be seen below: Responsible for all the IT server & storage Infrastructure for the organisation. Responsible for the design, development, implementation and maintenance of all server & storage integrated solutions throughout the organisation. Proactively monitor and manage the organisations server and storage to highlight trends and resolve user/network/security issues Production of technical plans and papers as required. To provide expert advice and support to other team members, and other Informatics staff as well as customers and third-party organisations as required. Responsible for the installation and configuration of any and all systems within the specific area of responsibility, ensuring that all additions and changes are documented, and that support and monitoring systems are adjusted accordingly. Must carry out the installation and documentation process personally, with others or as a delegated task to another member of the team.
07/05/2024
Full time
An NHS organisation in the North West are looking for an experienced Senior IT Systems Specialist/Architect to join the team on a permanent basis . Must be an experienced Server and Storage Engineer , MSCE certified with expertise across a range of IT server infrastructure areas including Active Directory , DNS & DHCP , Certificates , Security (AV and GPO), Backup & Restore applications and methodologies as well as have specialised knowledge in SAN technologies and virtualisation and advanced skills in Microsoft Office applications. Further duties can be seen below: Responsible for all the IT server & storage Infrastructure for the organisation. Responsible for the design, development, implementation and maintenance of all server & storage integrated solutions throughout the organisation. Proactively monitor and manage the organisations server and storage to highlight trends and resolve user/network/security issues Production of technical plans and papers as required. To provide expert advice and support to other team members, and other Informatics staff as well as customers and third-party organisations as required. Responsible for the installation and configuration of any and all systems within the specific area of responsibility, ensuring that all additions and changes are documented, and that support and monitoring systems are adjusted accordingly. Must carry out the installation and documentation process personally, with others or as a delegated task to another member of the team.
An NHS organisation in the North West are looking for an experienced Cyber Security Senior Specialist to join the team on a permanent basis . Must be an experienced Cyber Security Engineer , CISSP certified (or equivalent) with expertise across a range of areas including Cyber Essentials Plus CE+ , working knowledge of Desktop, Server and Network Security , NIS-D (Network Information and Informative Systems Directive) , work with SIEM and Vulnerability scanning solutions as well as have specialised knowledge in Cyber Security best practice and the ability to work within ITIL guidelines. Main duties can be seen below: Monitor the changes in global cyber security threats and continually react to those threats. Implement appropriate checks and controls to protect the Information Assets held and managed by the organisation Identify and address any potential and actual cyber security vulnerabilities in infrastructure and applications. Ensure all services are protected from malware and other emerging threats. Continually assess options for the ongoing improvements in Cyber Security services, controls and procedures to maintain effective Cyber Security defenses as the threat vector changes. Develop Cyber Security procedures based on best practice, advice, and guidelines Plan, organise and coordinate digital asset and system patching, in conjunction with critical health care services and other stakeholders
07/05/2024
Full time
An NHS organisation in the North West are looking for an experienced Cyber Security Senior Specialist to join the team on a permanent basis . Must be an experienced Cyber Security Engineer , CISSP certified (or equivalent) with expertise across a range of areas including Cyber Essentials Plus CE+ , working knowledge of Desktop, Server and Network Security , NIS-D (Network Information and Informative Systems Directive) , work with SIEM and Vulnerability scanning solutions as well as have specialised knowledge in Cyber Security best practice and the ability to work within ITIL guidelines. Main duties can be seen below: Monitor the changes in global cyber security threats and continually react to those threats. Implement appropriate checks and controls to protect the Information Assets held and managed by the organisation Identify and address any potential and actual cyber security vulnerabilities in infrastructure and applications. Ensure all services are protected from malware and other emerging threats. Continually assess options for the ongoing improvements in Cyber Security services, controls and procedures to maintain effective Cyber Security defenses as the threat vector changes. Develop Cyber Security procedures based on best practice, advice, and guidelines Plan, organise and coordinate digital asset and system patching, in conjunction with critical health care services and other stakeholders
An NHS organisation in the North West are looking for an experienced Senior IT Systems Specialist/Architect to join the team on a permanent basis . Must be an experienced Server and Storage Engineer , MSCE certified with expertise across a range of IT server infrastructure areas including Active Directory , DNS & DHCP , Certificates , Security (AV and GPO), Backup & Restore applications and methodologies as well as have specialised knowledge in SAN technologies and virtualisation and advanced skills in Microsoft Office applications. Must also be experienced in Leading a Team , as this post will be responsible for Managing staff. Further duties can be seen below: Responsible for all the IT server & storage Infrastructure for the organisation. Responsible for the design, development, implementation and maintenance of all server & storage integrated solutions throughout the organisation. Proactively monitor and manage the organisations server and storage to highlight trends and resolve user/network/security issues Production of technical plans and papers as required. To provide expert advice and support to other team members, and other Informatics staff as well as customers and third-party organisations as required. Responsible for the installation and configuration of any and all systems within the specific area of responsibility, ensuring that all additions and changes are documented, and that support and monitoring systems are adjusted accordingly. Must carry out the installation and documentation process personally, with others or as a delegated task to another member of the team. Previous experience as Team Lead/Manager is essential.
07/05/2024
Full time
An NHS organisation in the North West are looking for an experienced Senior IT Systems Specialist/Architect to join the team on a permanent basis . Must be an experienced Server and Storage Engineer , MSCE certified with expertise across a range of IT server infrastructure areas including Active Directory , DNS & DHCP , Certificates , Security (AV and GPO), Backup & Restore applications and methodologies as well as have specialised knowledge in SAN technologies and virtualisation and advanced skills in Microsoft Office applications. Must also be experienced in Leading a Team , as this post will be responsible for Managing staff. Further duties can be seen below: Responsible for all the IT server & storage Infrastructure for the organisation. Responsible for the design, development, implementation and maintenance of all server & storage integrated solutions throughout the organisation. Proactively monitor and manage the organisations server and storage to highlight trends and resolve user/network/security issues Production of technical plans and papers as required. To provide expert advice and support to other team members, and other Informatics staff as well as customers and third-party organisations as required. Responsible for the installation and configuration of any and all systems within the specific area of responsibility, ensuring that all additions and changes are documented, and that support and monitoring systems are adjusted accordingly. Must carry out the installation and documentation process personally, with others or as a delegated task to another member of the team. Previous experience as Team Lead/Manager is essential.