IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k My client - within Professional services - are seeking an IT Support Engineer to join their team. This is a new role where you will be supporting and installing client's infrastructure, network and working on new Infrastructure projects. Duties include: Resolving technical issues passed from service desk Attend client sites to support and install new infrastructure Windows server support Supporting VMware/Hyper V Supporting Azure Administration of key IT functions, including but not limited to, AD, GPO's, DHCP, DNS and AV. Being a key member of the team in the planning and execution of IT projects. Firewall administration and overall client network security with the Network Security Specialists. Providing network support - installing and configuring Switches, Routers etc Being the point of escalation for user support requests delivered via our service desk ticketing. Documenting processes and procedures and helping to review and enhance existing documentation. Deploying patches on hardware/software/networks/environments as well as supporting the architecture and integration of technical solutions. Looking for candidates with similar experience with the following: Proven 2nd and 3rd line infrastructure support Windows 10, macOS and Office 365 suite support exp Microsoft Azure exp Microsoft Office 365 platforms (SharePoint, Exchange, AAD). Microsoft Hyper V and or VMware - ideally Windows Server 2008 R2, 2012 R2, 2016, 2019. VPN technologies. Network components, network operating systems and computer hardware components. Network troubleshooting- Basic and/or advanced connectivity testing and Firewall knowledge. Hands on knowledge of the procedures used in the installation, modification maintenance and repair of IT hardware and software. Domain controllers, Active Directory Management, DHCP, DNS, Replication. WDS and other deployment tools. Microsoft Intune or other MDM tools. SIP/IP phone systems. Performing daily system checks, Servers, backups, and Firewall monitoring. Demonstrable documentation skills (reports, policies, procedures, workflows). Ideally ITIL Certified CCNA - Ideally The company offer excellent benefits, training and career progression IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k
29/04/2024
Full time
IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k My client - within Professional services - are seeking an IT Support Engineer to join their team. This is a new role where you will be supporting and installing client's infrastructure, network and working on new Infrastructure projects. Duties include: Resolving technical issues passed from service desk Attend client sites to support and install new infrastructure Windows server support Supporting VMware/Hyper V Supporting Azure Administration of key IT functions, including but not limited to, AD, GPO's, DHCP, DNS and AV. Being a key member of the team in the planning and execution of IT projects. Firewall administration and overall client network security with the Network Security Specialists. Providing network support - installing and configuring Switches, Routers etc Being the point of escalation for user support requests delivered via our service desk ticketing. Documenting processes and procedures and helping to review and enhance existing documentation. Deploying patches on hardware/software/networks/environments as well as supporting the architecture and integration of technical solutions. Looking for candidates with similar experience with the following: Proven 2nd and 3rd line infrastructure support Windows 10, macOS and Office 365 suite support exp Microsoft Azure exp Microsoft Office 365 platforms (SharePoint, Exchange, AAD). Microsoft Hyper V and or VMware - ideally Windows Server 2008 R2, 2012 R2, 2016, 2019. VPN technologies. Network components, network operating systems and computer hardware components. Network troubleshooting- Basic and/or advanced connectivity testing and Firewall knowledge. Hands on knowledge of the procedures used in the installation, modification maintenance and repair of IT hardware and software. Domain controllers, Active Directory Management, DHCP, DNS, Replication. WDS and other deployment tools. Microsoft Intune or other MDM tools. SIP/IP phone systems. Performing daily system checks, Servers, backups, and Firewall monitoring. Demonstrable documentation skills (reports, policies, procedures, workflows). Ideally ITIL Certified CCNA - Ideally The company offer excellent benefits, training and career progression IT Support Engineer - 2nd/3rd Line, O365, AD, Azure, Infrastructure, Network, EUC, cloud - London - Perm - £40k
We are currently looking on behalf of one of our important clients for a Team Lead Hardware/Electronics Engineer (Medical Device Sector). The role is a permanent position based in Solothurn Canton with good home office allowance. Your Role: Lead a team of Hardware & Electronic Engineers. Actively drive concept generation & the analysis & development of innovative electronics solutions & system architectures of products in accordance with design, development & control processes. Hold responsibility for delivering functionally safe solutions with significant elements of cross-functional design (eg mechanical, software, firmware). Contribute to requirements definition & create design documentation & verification test plans. Drive new component introduction & obsolescence management with third party suppliers. Contribute to the continuous improvement of design & development processes. Participate in peer reviewing hardware development artifacts. Deliver work in compliance with ISO 13485 & FDA Medical Device Design Control processes. Support the team with HW related verifications including CB certifications for IEC 60601-1. Your Skills: At least 5 years professional experience in Developing Embedded Hardware Solutions, ideally including experience in Medical Devices, ensuring compliance with regulatory standards & enhancing patient care & safety. Proven experience in Leading Cross-Functional Teams. Any experience in Altium Designer, DOORS Next & Minitab is advantageous. Your Profile: Completed University Degree Hardware or Electrical Engineering (or similar). Team-oriented, collaborative & customer-focused. Fluent in English (spoken & written), German language skills are considered a plus.
29/04/2024
Full time
We are currently looking on behalf of one of our important clients for a Team Lead Hardware/Electronics Engineer (Medical Device Sector). The role is a permanent position based in Solothurn Canton with good home office allowance. Your Role: Lead a team of Hardware & Electronic Engineers. Actively drive concept generation & the analysis & development of innovative electronics solutions & system architectures of products in accordance with design, development & control processes. Hold responsibility for delivering functionally safe solutions with significant elements of cross-functional design (eg mechanical, software, firmware). Contribute to requirements definition & create design documentation & verification test plans. Drive new component introduction & obsolescence management with third party suppliers. Contribute to the continuous improvement of design & development processes. Participate in peer reviewing hardware development artifacts. Deliver work in compliance with ISO 13485 & FDA Medical Device Design Control processes. Support the team with HW related verifications including CB certifications for IEC 60601-1. Your Skills: At least 5 years professional experience in Developing Embedded Hardware Solutions, ideally including experience in Medical Devices, ensuring compliance with regulatory standards & enhancing patient care & safety. Proven experience in Leading Cross-Functional Teams. Any experience in Altium Designer, DOORS Next & Minitab is advantageous. Your Profile: Completed University Degree Hardware or Electrical Engineering (or similar). Team-oriented, collaborative & customer-focused. Fluent in English (spoken & written), German language skills are considered a plus.
Golang Developer required by a well known global financial services corporation based in the Southeast of England. We are looking for candidates who are happy to relocate to the Southeast of England for hybrid working with 3 days in their office and 2 days working from home. They can offer visa sponsorship, so we are open to receiving applications from those looking to gain visa sponsorship from outside the UK, or those looking to transfer their visa sponsorship inside the UK. This Golang Developer role will join a team to build and enhance their microservice-based software platform, deliver business functions and customer journeys that are tested and automated throughout the CI/CD pipeline to production, using Golang, Kafka, and Docker, and has great further progression opportunities! We are looking for a Golang Developer with proven experience in the following: Back End micro-service architecture and communication, specifically REST and asynchronous messaging services (eg, Kafka, RabbitMQ etc.) Strong understanding of test-driven development, including unit, component, functional, system integration, and regression tests. Experience in 2 or more of the following technologies: Golang, Kafka, Postgres, Git, gRPC, Docker, GraphQL Knowledge in continuous integration (CI), continuous deployment (CD), and continuous testing (CT) Strong interpersonal and communication skills They boast a talented and friendly team, priding themselves on the quality of their work. They are looking for a Golang Developer who wants to contribute to the culture, direction and growth of their business. They are offering a base salary of £45,000 to £60,000, depending on experience, plus benefits, hybrid working, and visa sponsorship. To be considered for this Golang Developer role please send your CV to Jennifer Palmer at IT Recruitment Solutions. Golang, Microservices, Agile, Kafka, Docker, REST Web Services, CI/CD, Hybrid, Permanent, Visa Sponsorship £45,000 - £60,000 plus benefits and Visa Sponsorship
29/04/2024
Full time
Golang Developer required by a well known global financial services corporation based in the Southeast of England. We are looking for candidates who are happy to relocate to the Southeast of England for hybrid working with 3 days in their office and 2 days working from home. They can offer visa sponsorship, so we are open to receiving applications from those looking to gain visa sponsorship from outside the UK, or those looking to transfer their visa sponsorship inside the UK. This Golang Developer role will join a team to build and enhance their microservice-based software platform, deliver business functions and customer journeys that are tested and automated throughout the CI/CD pipeline to production, using Golang, Kafka, and Docker, and has great further progression opportunities! We are looking for a Golang Developer with proven experience in the following: Back End micro-service architecture and communication, specifically REST and asynchronous messaging services (eg, Kafka, RabbitMQ etc.) Strong understanding of test-driven development, including unit, component, functional, system integration, and regression tests. Experience in 2 or more of the following technologies: Golang, Kafka, Postgres, Git, gRPC, Docker, GraphQL Knowledge in continuous integration (CI), continuous deployment (CD), and continuous testing (CT) Strong interpersonal and communication skills They boast a talented and friendly team, priding themselves on the quality of their work. They are looking for a Golang Developer who wants to contribute to the culture, direction and growth of their business. They are offering a base salary of £45,000 to £60,000, depending on experience, plus benefits, hybrid working, and visa sponsorship. To be considered for this Golang Developer role please send your CV to Jennifer Palmer at IT Recruitment Solutions. Golang, Microservices, Agile, Kafka, Docker, REST Web Services, CI/CD, Hybrid, Permanent, Visa Sponsorship £45,000 - £60,000 plus benefits and Visa Sponsorship
My customer is searching the market for a Microsoft Power Platform Architect to work remotely for a period of 6 months with an option of an extension thereafter. Job Title: Microsoft Power Platform Architect Location: London - Hybrid x2/3 days per week Duration: 6 months + Extension Inside IR35 Qualifications and experience The ideal candidate for this role will have the below experience and qualifications: Relevant Intermediate and Advanced Microsoft Certifications for Microsoft Azure and Power Platform including MB-600 Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert 5+ years' experience with Common Data Model including Plug-ins development, Security model (Roles, Business Units, Field Level, etc ), Business rules, Web API, SDK Libraries/Tools, C#.NET development, Integrations via service endpoints, and Automated Testing (Unit/Integration) 5+ years' experience with Model Driven Apps including Configurations and customizations, Business processes and rules, Forms/views/dashboards, Web resource development, JavaScript development 3+ years' experience with Canvas Apps including Building pages/navigation/formulas, using connectors, Using flows 3+ years' experience with Flow (Power Automate) including using triggers and actions, Best practices and limitations 3+ years' experience with Power BI including Building reports using Power BI, Publishing and sharing reports, Using data from CDS via connector & SQL 3+ years' experience with Azure including building Azure functions to extend CDS, Using Service Bus to extend CDS, Knowledge of Key vault and service principals 5+ years' experience with Dynamics/Power Platform Admin including Environment management, security groups, and DLP management 3+ years' experience with DevOps/ALM including PowerShell, Power Platform ALM Tools, Creation of Azure DevOps pipelines Knowledge of Git Knowledge of quality/security tools (Power Apps checker, SonarQube, CheckMarx, Nexus) 1+ years' experience with CoE Toolkit including understanding of CoE Toolkit components, experience in extending and customizing CoE Toolkit 3+ years' experience working in an agile management project, with knowledge of key agile concepts and ceremonies, and ability to apply agile concepts in day to day activities 3+ years' experience of working in financial services or another highly regulated environment, knowledge of applying security throughout development life cycle, knowledge of change controls processes, experience in managing risk and implementing controls, and experience of delivering complex enterprise systems across multiple regions 3+ years' experience of working in CoE type environment in designing and building re-usable and scalable components Must have at least 5 years' extensive experience with designing complex implementations on the Power Platform/Dynamics 365 Must have at least 5 years' hands-on experience in implementation of projects on the Power Platform Industry recognised Azure cloud certifications Experience in defining best practices and standards Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT management and developers) Prior work experience in a Consulting/Architecture position within a software and/or services company with exposure working within/for Financial Services Strong networking knowledge A strong understanding of Identity and Access management principles and tools An understanding of role based access controls and organisational hierarchies Experience in working in a global cross functional service management team Experience in dealing with multiple support groups that contribute to creating a service Customer/stakeholder focus. Ability to build strong relationships with Application teams, cross functional IT and global/local IT teams Good leadership and teamwork skills - Works collaboratively in an agile environment with Stakeholders to deliver the service. Operational effectiveness - delivers solutions that align to approved design patterns and security, risk and regulatory standards A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
29/04/2024
Project-based
My customer is searching the market for a Microsoft Power Platform Architect to work remotely for a period of 6 months with an option of an extension thereafter. Job Title: Microsoft Power Platform Architect Location: London - Hybrid x2/3 days per week Duration: 6 months + Extension Inside IR35 Qualifications and experience The ideal candidate for this role will have the below experience and qualifications: Relevant Intermediate and Advanced Microsoft Certifications for Microsoft Azure and Power Platform including MB-600 Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert 5+ years' experience with Common Data Model including Plug-ins development, Security model (Roles, Business Units, Field Level, etc ), Business rules, Web API, SDK Libraries/Tools, C#.NET development, Integrations via service endpoints, and Automated Testing (Unit/Integration) 5+ years' experience with Model Driven Apps including Configurations and customizations, Business processes and rules, Forms/views/dashboards, Web resource development, JavaScript development 3+ years' experience with Canvas Apps including Building pages/navigation/formulas, using connectors, Using flows 3+ years' experience with Flow (Power Automate) including using triggers and actions, Best practices and limitations 3+ years' experience with Power BI including Building reports using Power BI, Publishing and sharing reports, Using data from CDS via connector & SQL 3+ years' experience with Azure including building Azure functions to extend CDS, Using Service Bus to extend CDS, Knowledge of Key vault and service principals 5+ years' experience with Dynamics/Power Platform Admin including Environment management, security groups, and DLP management 3+ years' experience with DevOps/ALM including PowerShell, Power Platform ALM Tools, Creation of Azure DevOps pipelines Knowledge of Git Knowledge of quality/security tools (Power Apps checker, SonarQube, CheckMarx, Nexus) 1+ years' experience with CoE Toolkit including understanding of CoE Toolkit components, experience in extending and customizing CoE Toolkit 3+ years' experience working in an agile management project, with knowledge of key agile concepts and ceremonies, and ability to apply agile concepts in day to day activities 3+ years' experience of working in financial services or another highly regulated environment, knowledge of applying security throughout development life cycle, knowledge of change controls processes, experience in managing risk and implementing controls, and experience of delivering complex enterprise systems across multiple regions 3+ years' experience of working in CoE type environment in designing and building re-usable and scalable components Must have at least 5 years' extensive experience with designing complex implementations on the Power Platform/Dynamics 365 Must have at least 5 years' hands-on experience in implementation of projects on the Power Platform Industry recognised Azure cloud certifications Experience in defining best practices and standards Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT management and developers) Prior work experience in a Consulting/Architecture position within a software and/or services company with exposure working within/for Financial Services Strong networking knowledge A strong understanding of Identity and Access management principles and tools An understanding of role based access controls and organisational hierarchies Experience in working in a global cross functional service management team Experience in dealing with multiple support groups that contribute to creating a service Customer/stakeholder focus. Ability to build strong relationships with Application teams, cross functional IT and global/local IT teams Good leadership and teamwork skills - Works collaboratively in an agile environment with Stakeholders to deliver the service. Operational effectiveness - delivers solutions that align to approved design patterns and security, risk and regulatory standards A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
Job Title: Site Reliability Engineer - SC Cleared Location: Hybrid - Wokingham office 2 days per week Salary/Rate: Up to £482 per day Inside IR35 Start Date: 13/05/24 Job Type: Contract Must be SC Cleared Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Site Reliability Engineer to join their team for a 3 month contract. Your role will be to manage core production systems using Site Reliability Engineering (SRE) principles within Critical National Infrastructure (CNI). We are looking for a candidate with software development and/or DevOps experience to join the exciting new team. The role requires software development skills and IT operations experience. The team is made up of traditional IT support, mixed with more software development focused resources. Site Reliability Engineering (SRE) team uses software engineering to automate IT operations tasks that would normally be performed by system administrators. These tasks include production system management, change management and incident response. A SRE spends no more than half their time performing manual IT operations and system administration tasks - analysing logs, performance tuning, applying patches, responding to incidents - and spends the rest of their time developing code to automate those tasks. The SRE team have L2 support responsibilities and will lead the triages. You will be trained in and exposed to many different modern technologies (OpenShift/Kubernetes, Tekton, ArgoCD/GitOps, Elasticsearch/Kibana, Prometheus/Grafana, Istio, Kafka, PostgreSQL). It is not expected that the applicant has experience in all these technologies - but does has an appreciation for cloud native technologies, DevOps concepts and a strong appetite to learn on the job. You will work collaboratively within cross-functional teams, including large scale product development teams and will be driven to find better, faster, more effective ways of delivery and value to the products you are supporting. This is a fast-paced environment. Nationally critical environment where you will have the chance to grow and develop your skills and experience. Required Skills/Experience The ideal candidate will have the following: Production support experience ITSM knowledge On-call support capacity Understand Cloud Native Concepts, incl. Containerization & Microservices Architecture. Experience of using OpenShift or other kubernetes based platforms - ideally in a DevOps or Administrative manner. SC Clearance If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
29/04/2024
Project-based
Job Title: Site Reliability Engineer - SC Cleared Location: Hybrid - Wokingham office 2 days per week Salary/Rate: Up to £482 per day Inside IR35 Start Date: 13/05/24 Job Type: Contract Must be SC Cleared Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Site Reliability Engineer to join their team for a 3 month contract. Your role will be to manage core production systems using Site Reliability Engineering (SRE) principles within Critical National Infrastructure (CNI). We are looking for a candidate with software development and/or DevOps experience to join the exciting new team. The role requires software development skills and IT operations experience. The team is made up of traditional IT support, mixed with more software development focused resources. Site Reliability Engineering (SRE) team uses software engineering to automate IT operations tasks that would normally be performed by system administrators. These tasks include production system management, change management and incident response. A SRE spends no more than half their time performing manual IT operations and system administration tasks - analysing logs, performance tuning, applying patches, responding to incidents - and spends the rest of their time developing code to automate those tasks. The SRE team have L2 support responsibilities and will lead the triages. You will be trained in and exposed to many different modern technologies (OpenShift/Kubernetes, Tekton, ArgoCD/GitOps, Elasticsearch/Kibana, Prometheus/Grafana, Istio, Kafka, PostgreSQL). It is not expected that the applicant has experience in all these technologies - but does has an appreciation for cloud native technologies, DevOps concepts and a strong appetite to learn on the job. You will work collaboratively within cross-functional teams, including large scale product development teams and will be driven to find better, faster, more effective ways of delivery and value to the products you are supporting. This is a fast-paced environment. Nationally critical environment where you will have the chance to grow and develop your skills and experience. Required Skills/Experience The ideal candidate will have the following: Production support experience ITSM knowledge On-call support capacity Understand Cloud Native Concepts, incl. Containerization & Microservices Architecture. Experience of using OpenShift or other kubernetes based platforms - ideally in a DevOps or Administrative manner. SC Clearance If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Contact Centre Solution Architect 6 week contract role Fully remote £750 per day inside IR35 As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. Does this sound like you? If so, APPLY NOW! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
29/04/2024
Project-based
Contact Centre Solution Architect 6 week contract role Fully remote £750 per day inside IR35 As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. Does this sound like you? If so, APPLY NOW! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Role: Software Engineer Salary: Up to £55,000 per annum dependent on experience Location: Hybrid in Romsey SC clearance must be in place for this role. We are looking for an experienced Software Engineer with experience supporting Back End and Middleware frameworks. You will be joining an active and upcoming project delivery team. The Project team employ agile practices such as Scrum, Kanban and SAFe to manage their work, and make use of automated test and DevSecOps practices. Skills and experience; Experience designing, developing and engineering software and products Python/Java/Kotlin Experience supporting Back End and Middleware frameworks SQL and NoSQL database systems Linux operating systems If you are interested in discussing this Software Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
29/04/2024
Full time
Role: Software Engineer Salary: Up to £55,000 per annum dependent on experience Location: Hybrid in Romsey SC clearance must be in place for this role. We are looking for an experienced Software Engineer with experience supporting Back End and Middleware frameworks. You will be joining an active and upcoming project delivery team. The Project team employ agile practices such as Scrum, Kanban and SAFe to manage their work, and make use of automated test and DevSecOps practices. Skills and experience; Experience designing, developing and engineering software and products Python/Java/Kotlin Experience supporting Back End and Middleware frameworks SQL and NoSQL database systems Linux operating systems If you are interested in discussing this Software Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Role: Software Architect Type: Permanent | Full-time Structure: Fully remote Salary: £70,000 - £80,000 A brand-new opportunity has opened at a leading international cyber and data security business. They require an experienced Software Architect to join them full time and offering fully remote working to find the best possible individual for the job. There is a stringent barrier to entry given the complexity of their business, this would be ideal for a team lead who is effectively wearing the architect hat as well. Equally it would be suited for a principal developer who was looking to take a step away from coding to focus more on the design and implementation approach. if you feel the below is a good match to your experience and skill set, apply today. As the Software Architect you are going to take a lot of pressure of the two Software Managers who are currently running with the architectural design and scalability of a new product which has slowly been rolled out over the last year. Due to the success, they have had, they are now seeking to grow this new product to a centralised platform encompassing all their data security and cloud packages. The Software Architect is responsible for working closely with the Product Owner and Development Manager to refine requirements and design exciting new features. You will have responsibility for the architectural design of the product, ensuring scalability, reliability, and extensibility. As well as helping architect new functionality, you will have the opportunity to work on investigative development. Research and design new product functionality. Guide the architectural design of the product. Work closely with stakeholders to create detailed implementation designs from requirements. Communicate successfully all concepts and guidelines to the development team. Oversee progress to ensure consistency with initial design. Provide technical guidance and coaching to developers. Investigate feasibility of potential implementations of new requirements. There is a blend of coding and design work which would appeal to developers that are looking to keep their hands on the tech whilst working towards strategic innovation and integration. You are a strong fit for this role if you have: Strong technical background in C# with .NET 6+ Experience using cloud technologies to create scalable solutions. You must have proven experience in scalable solutions. This is a non-negotiable. Experience in the secruity sector would be highly beneficial. Experience with ASP.NET MVC and/or Blazor. Experience designing both relational and non-relational databases. A desire to create innovative solutions from requirements. Good problem solving, analytical, and communication skills. 5+ years' experience as a Software Developer/Architect Other Relevant Experience: RESTful web services Multithreading and enterprise development GIT Microsoft Azure technologies such as KeyVault, Function Apps, CosmosDB, Service Bus Azure DevOps CI/CD using YAML pipelines. Entity Framework MS SQL Database Experience Gremlin graph traversal language
29/04/2024
Full time
Role: Software Architect Type: Permanent | Full-time Structure: Fully remote Salary: £70,000 - £80,000 A brand-new opportunity has opened at a leading international cyber and data security business. They require an experienced Software Architect to join them full time and offering fully remote working to find the best possible individual for the job. There is a stringent barrier to entry given the complexity of their business, this would be ideal for a team lead who is effectively wearing the architect hat as well. Equally it would be suited for a principal developer who was looking to take a step away from coding to focus more on the design and implementation approach. if you feel the below is a good match to your experience and skill set, apply today. As the Software Architect you are going to take a lot of pressure of the two Software Managers who are currently running with the architectural design and scalability of a new product which has slowly been rolled out over the last year. Due to the success, they have had, they are now seeking to grow this new product to a centralised platform encompassing all their data security and cloud packages. The Software Architect is responsible for working closely with the Product Owner and Development Manager to refine requirements and design exciting new features. You will have responsibility for the architectural design of the product, ensuring scalability, reliability, and extensibility. As well as helping architect new functionality, you will have the opportunity to work on investigative development. Research and design new product functionality. Guide the architectural design of the product. Work closely with stakeholders to create detailed implementation designs from requirements. Communicate successfully all concepts and guidelines to the development team. Oversee progress to ensure consistency with initial design. Provide technical guidance and coaching to developers. Investigate feasibility of potential implementations of new requirements. There is a blend of coding and design work which would appeal to developers that are looking to keep their hands on the tech whilst working towards strategic innovation and integration. You are a strong fit for this role if you have: Strong technical background in C# with .NET 6+ Experience using cloud technologies to create scalable solutions. You must have proven experience in scalable solutions. This is a non-negotiable. Experience in the secruity sector would be highly beneficial. Experience with ASP.NET MVC and/or Blazor. Experience designing both relational and non-relational databases. A desire to create innovative solutions from requirements. Good problem solving, analytical, and communication skills. 5+ years' experience as a Software Developer/Architect Other Relevant Experience: RESTful web services Multithreading and enterprise development GIT Microsoft Azure technologies such as KeyVault, Function Apps, CosmosDB, Service Bus Azure DevOps CI/CD using YAML pipelines. Entity Framework MS SQL Database Experience Gremlin graph traversal language
Spectrum IT Recruitment (South) Ltd
Eastleigh, Hampshire
Senior Software Architect - SaaS, Software, Agile, Cloud, C#, Azure We are looking for an experienced Architect to join a global SaaS/Software technology company providing market leading solutions across a range of financial, security and government markets. The role of Software Architect overseas a global remit of products and teams, providing high level architecture that enables the efficient and accurate develop and implementation of complex software products. Your stakeholders will be Product Managers, Solutions Architects and the software development teams of which there are 8 teams across the UK, India and Europe. We are looking for experience with bespoke software products and working with teams to design systems and solutions using in-house development, rather than off-the-shelf solutions. Essential Skills/Experience Proven track record of breaking down complex market requirements into secure, scalable and resilient system designs. Experience working with Product Managers and Product Owners to define achievable product features. Experience of work in an Agile Development Environment. Experience providing technical management to global teams. Evidence of an ability to assess and introduce new technologies to a team. Experienced with producing high level systems designs across multiple products with multi-functional assets. Experience in writing Technical Systems/Solutions Documentation Highly beneficial skills/experience Experience working within government, finance, security or a regulated industry. Experience providing solutions hosted in Microsoft Azure and/or multi tenanted cloud services. Experience of managing large data stores. Ability to prototype in a modern programming language C#, JavaScript, PowerShell or similar. Understanding of the principles of network security, authentication and authorization. Working practices of the role: The position is located between Southampton and Fareham in Hampshire. The position offers hybrid working, onsite 2 days a week as a minimum. They offer flexible working hours, competitive salary and a generous bonus, pension and benefits. To apply, please send your CV and any covering information to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Senior Software Architect - SaaS, Software, Agile, Cloud, C#, Azure We are looking for an experienced Architect to join a global SaaS/Software technology company providing market leading solutions across a range of financial, security and government markets. The role of Software Architect overseas a global remit of products and teams, providing high level architecture that enables the efficient and accurate develop and implementation of complex software products. Your stakeholders will be Product Managers, Solutions Architects and the software development teams of which there are 8 teams across the UK, India and Europe. We are looking for experience with bespoke software products and working with teams to design systems and solutions using in-house development, rather than off-the-shelf solutions. Essential Skills/Experience Proven track record of breaking down complex market requirements into secure, scalable and resilient system designs. Experience working with Product Managers and Product Owners to define achievable product features. Experience of work in an Agile Development Environment. Experience providing technical management to global teams. Evidence of an ability to assess and introduce new technologies to a team. Experienced with producing high level systems designs across multiple products with multi-functional assets. Experience in writing Technical Systems/Solutions Documentation Highly beneficial skills/experience Experience working within government, finance, security or a regulated industry. Experience providing solutions hosted in Microsoft Azure and/or multi tenanted cloud services. Experience of managing large data stores. Ability to prototype in a modern programming language C#, JavaScript, PowerShell or similar. Understanding of the principles of network security, authentication and authorization. Working practices of the role: The position is located between Southampton and Fareham in Hampshire. The position offers hybrid working, onsite 2 days a week as a minimum. They offer flexible working hours, competitive salary and a generous bonus, pension and benefits. To apply, please send your CV and any covering information to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Annual Salary: £50,000-£55,000 GBP per annum and Benefits applicable by the Client We are seeking a skilled Embedded Software Engineer to join our team. As an Embedded Software Engineer, you will play a crucial role in designing software applications for Embedded microprocessors, controlling components, functions, and user interfaces in hardware designs. Additionally, you will collaborate closely with our hardware engineers and wider design team to enhance hardware functionality through innovative software solutions. Key Responsibilities: Design software applications for Embedded microprocessors to control components, functions, and user interfaces in hardware designs, particularly ARM/Cortex cores. Develop software applications for Embedded Linux systems on SoM modules. Collaborate with system architects and the wider design team to design features for HID/GUIs (Human Interface Devices/Graphical User Interfaces). Work closely with hardware engineers to understand functions and optimize hardware utilization, suggesting and implementing additional functions, improvements, and bug fixes. Manage releases and builds in a structured manner to track changes and variants effectively. Improve and document test procedures and processes for product verification and testing. Play a vital role in the New Product Development (NPD) and New Product Introduction (NPI) process, supporting new product designs to completion and beyond. Assist in building test environments for prototype testing, code testing, and production testing. Experience and Qualifications: Required: Minimum 3 years of experience in Embedded software design for microprocessors, using compiled C, FreeRTOS, or similar, particularly for ARM Microprocessor cores. Degree in electronics engineering or equivalent education/training/experience. Understanding of serial communication interfaces and architecture. Experience testing and debugging code/software on hardware platforms. Experience in digital hardware design, testing, and fault-finding, including microprocessors, serial buses, firmware programming, and JTAG chains. Experience in digital RF applications such as FPGA, ADC, DAC. Proficiency in computer systems and platforms, including Linux and Windows. Preferred, but not essential: Experience in application design for PC environments (Windows and Linux) using .NET. Experience in application design for Android systems. Proficiency in C#, C++, Python, and Java. Understanding of serial bus architectures and data transfer packaging, including IP/COM/USB. Understanding of power management for battery-operated devices. Understanding of FPGA code development. The Ideal Candidate: Well-organised with a structured approach to recording and analysing results. Analytical approach and creative mindset to enhance applications and solve issues efficiently. Excellent communication skills and a service-minded approach to collaboration. Ability to work under pressure and deliver results within tight project deadlines. If you are a motivated individual with a passion for technology and a strong background in Embedded software engineering, we encourage you to apply for this exciting opportunity to join our team and contribute to our continued success in delivering innovative electronic solutions.
29/04/2024
Full time
Annual Salary: £50,000-£55,000 GBP per annum and Benefits applicable by the Client We are seeking a skilled Embedded Software Engineer to join our team. As an Embedded Software Engineer, you will play a crucial role in designing software applications for Embedded microprocessors, controlling components, functions, and user interfaces in hardware designs. Additionally, you will collaborate closely with our hardware engineers and wider design team to enhance hardware functionality through innovative software solutions. Key Responsibilities: Design software applications for Embedded microprocessors to control components, functions, and user interfaces in hardware designs, particularly ARM/Cortex cores. Develop software applications for Embedded Linux systems on SoM modules. Collaborate with system architects and the wider design team to design features for HID/GUIs (Human Interface Devices/Graphical User Interfaces). Work closely with hardware engineers to understand functions and optimize hardware utilization, suggesting and implementing additional functions, improvements, and bug fixes. Manage releases and builds in a structured manner to track changes and variants effectively. Improve and document test procedures and processes for product verification and testing. Play a vital role in the New Product Development (NPD) and New Product Introduction (NPI) process, supporting new product designs to completion and beyond. Assist in building test environments for prototype testing, code testing, and production testing. Experience and Qualifications: Required: Minimum 3 years of experience in Embedded software design for microprocessors, using compiled C, FreeRTOS, or similar, particularly for ARM Microprocessor cores. Degree in electronics engineering or equivalent education/training/experience. Understanding of serial communication interfaces and architecture. Experience testing and debugging code/software on hardware platforms. Experience in digital hardware design, testing, and fault-finding, including microprocessors, serial buses, firmware programming, and JTAG chains. Experience in digital RF applications such as FPGA, ADC, DAC. Proficiency in computer systems and platforms, including Linux and Windows. Preferred, but not essential: Experience in application design for PC environments (Windows and Linux) using .NET. Experience in application design for Android systems. Proficiency in C#, C++, Python, and Java. Understanding of serial bus architectures and data transfer packaging, including IP/COM/USB. Understanding of power management for battery-operated devices. Understanding of FPGA code development. The Ideal Candidate: Well-organised with a structured approach to recording and analysing results. Analytical approach and creative mindset to enhance applications and solve issues efficiently. Excellent communication skills and a service-minded approach to collaboration. Ability to work under pressure and deliver results within tight project deadlines. If you are a motivated individual with a passion for technology and a strong background in Embedded software engineering, we encourage you to apply for this exciting opportunity to join our team and contribute to our continued success in delivering innovative electronic solutions.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Job Title: Genesys Subject Matter Expert (SME)/ Architect Duration: 6 weeks Location: Remote Contract Inside IR35 on umbrella Job Description: As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities : Solution Design and Architecture : Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration : Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning : Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building : Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
29/04/2024
Project-based
Job Title: Genesys Subject Matter Expert (SME)/ Architect Duration: 6 weeks Location: Remote Contract Inside IR35 on umbrella Job Description: As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities : Solution Design and Architecture : Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration : Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning : Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building : Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
Hybrid - 1 Day Onsite Are you a C++ maestro seeking the ultimate adventure? Look no further! We're on the hunt for a savvy C++ Developer to join the ranks of a dynamic field services management Powerhouse. Get ready to dive into the heart of innovation and tackle complex solutions that will set your developer spirit soaring! What Awaits You: - Join the forefront of field services management, where every challenge is an opportunity - Dive deep into the intricate world of enterprise-level software solutions. - Thrive in a supportive environment that fosters your problem-solving prowess. - Grow with us! We're not just a business; we're a bustling ecosystem of technical brilliance! Your Arsenal of Skills: - Masterful in C/C++ (v17) - your code is poetry in motion! - Command over Jenkins or similar build tools - you're the architect of efficiency. - Crafting APIs with finesse - SOAP and REST are your playgrounds. - Networking wizardry - connecting the dots across platforms is second nature. - Cross-platform conqueror - from Windows to Linux to the vast web, you reign supreme. - Expertise in concurrency, scalability, and fault-tolerant designs - Sherlock Holmes of debugging - uncovering mysteries is your specialty. - Git guru - version control is your trusted sidekick. - Automated testing aficionado - ensuring flawless performance is your mission. - Linux aficionado - you feel right at home in the penguin's domain. Why Take the Plunge? Experience the rave reviews firsthand - our technical wizards sing our praises! Join the league of forward-thinkers and innovators - where every idea has the power to change the game.
29/04/2024
Full time
Hybrid - 1 Day Onsite Are you a C++ maestro seeking the ultimate adventure? Look no further! We're on the hunt for a savvy C++ Developer to join the ranks of a dynamic field services management Powerhouse. Get ready to dive into the heart of innovation and tackle complex solutions that will set your developer spirit soaring! What Awaits You: - Join the forefront of field services management, where every challenge is an opportunity - Dive deep into the intricate world of enterprise-level software solutions. - Thrive in a supportive environment that fosters your problem-solving prowess. - Grow with us! We're not just a business; we're a bustling ecosystem of technical brilliance! Your Arsenal of Skills: - Masterful in C/C++ (v17) - your code is poetry in motion! - Command over Jenkins or similar build tools - you're the architect of efficiency. - Crafting APIs with finesse - SOAP and REST are your playgrounds. - Networking wizardry - connecting the dots across platforms is second nature. - Cross-platform conqueror - from Windows to Linux to the vast web, you reign supreme. - Expertise in concurrency, scalability, and fault-tolerant designs - Sherlock Holmes of debugging - uncovering mysteries is your specialty. - Git guru - version control is your trusted sidekick. - Automated testing aficionado - ensuring flawless performance is your mission. - Linux aficionado - you feel right at home in the penguin's domain. Why Take the Plunge? Experience the rave reviews firsthand - our technical wizards sing our praises! Join the league of forward-thinkers and innovators - where every idea has the power to change the game.
Data Architect Manchester/Hybrid circa £100k + bonus and benefits Datamodelling Data Architect with significant Datamodelling experience is required by vibrant London Market Insurer. They are a market leading organisation currently undergoing a major growth programme within their data function. This role will be Embedded in a team of cross functional Solution Architects, you will lead the data definitions as well as support the design and engineering of highly appropriate, tightly integrated, flexible and fault-tolerant data repositories and systems with the lens of a consistent end to end data architecture and high data quality. You will moreover support data governance in the design of the required governance, management, and operational processes around data quality for the overall data strategy implementation of an integrated and regulatory compliant data ecosystem. This would suit somebody that has strong experience in Business Intelligence, Analytics and Data Operations. Key Responsibilities: Lead the implementation and digitalization agenda in a cross-functional team of architects from business and technology Create the design pillars for Data Governance, Metadata Management, MDM, Data Quality, Data Warehousing, Sourcing and Staging of data, BI, Advanced Analytics and R&D in close alignment with business functions and enterprise Information management Manage the Information Management framework, architecture, processes, and solutions Be responsible for strategic roadmaps that describe the journey to target state for all Data & Analytics domains Responsible for implementation of the data quality strategy Review third parties' high-level designs and implementations to ensure quality, coherence and consistency Deliver standards and patterns, controls on how they deploy services in a standard and repeatable way Key Requirements: Significant experience in Datamodelling and the implementation of comprehensive data systems and data architectures Insurance experience ideal, not essential Understanding and knowledge of system development life cycle methodologies (such as agile software development, rapid prototyping, incremental, synchronize and stabilize, and DevOps) Ability to estimate the financial impact of technology alternatives in terms of benefit and cost Excellent collaboration and communications skills to deal with senior leaders, stakeholders and executives and to build and nurture business relationships Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas If you are looking to join a successful, growth organisation with technology and employee wellbeing at its core, please do get in touch. For a full consultation on this role please contact Arc IT or email your CV to Arc IT Recruitment. *All salaries are subject to experience*
29/04/2024
Full time
Data Architect Manchester/Hybrid circa £100k + bonus and benefits Datamodelling Data Architect with significant Datamodelling experience is required by vibrant London Market Insurer. They are a market leading organisation currently undergoing a major growth programme within their data function. This role will be Embedded in a team of cross functional Solution Architects, you will lead the data definitions as well as support the design and engineering of highly appropriate, tightly integrated, flexible and fault-tolerant data repositories and systems with the lens of a consistent end to end data architecture and high data quality. You will moreover support data governance in the design of the required governance, management, and operational processes around data quality for the overall data strategy implementation of an integrated and regulatory compliant data ecosystem. This would suit somebody that has strong experience in Business Intelligence, Analytics and Data Operations. Key Responsibilities: Lead the implementation and digitalization agenda in a cross-functional team of architects from business and technology Create the design pillars for Data Governance, Metadata Management, MDM, Data Quality, Data Warehousing, Sourcing and Staging of data, BI, Advanced Analytics and R&D in close alignment with business functions and enterprise Information management Manage the Information Management framework, architecture, processes, and solutions Be responsible for strategic roadmaps that describe the journey to target state for all Data & Analytics domains Responsible for implementation of the data quality strategy Review third parties' high-level designs and implementations to ensure quality, coherence and consistency Deliver standards and patterns, controls on how they deploy services in a standard and repeatable way Key Requirements: Significant experience in Datamodelling and the implementation of comprehensive data systems and data architectures Insurance experience ideal, not essential Understanding and knowledge of system development life cycle methodologies (such as agile software development, rapid prototyping, incremental, synchronize and stabilize, and DevOps) Ability to estimate the financial impact of technology alternatives in terms of benefit and cost Excellent collaboration and communications skills to deal with senior leaders, stakeholders and executives and to build and nurture business relationships Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas If you are looking to join a successful, growth organisation with technology and employee wellbeing at its core, please do get in touch. For a full consultation on this role please contact Arc IT or email your CV to Arc IT Recruitment. *All salaries are subject to experience*
Solution Architect (S4 HANA) - Finance/SAP S/4 Hana - £95k - £107k + 5-10% bonus and benefits - (West London/Work from home) Are you a capable Solutions Architect with demonstrable experience of architecture within an SAP S4 HANA finance transformation? Have you worked in a B2C or Retail environment? Would you enjoy defining the future state of architecture across a luxury brand's corporate domain? If so, then this is the role for you! You will be joining a luxury retailer at the start of an SAP S/4 Hana transformation, leading and developing the future state of architecture for the Corporate Domain as well as delivering solution architecture designs for projects. You will be working within a structured Architecture and project management function, you'll work with the Business, Enterprise Architect, where you will create a defined architecture strategy, and drivers for technology and business change and be the lead for solution design, delivery and options. It is essential you have experience working on an SAP S4HANA Finance transformation within a B2C or Retail business. In addition to Finance experience, any experience across the corporate domain would be beneficial, which includes HR, Procurement, Facilities, Security and Point of Sale (POS). If you love retail, love technology, have a good solution architecture experience to date - and want a place to continue your learning, and development and a place to build great solutions - so you can deliver long-term positive IT landscape architecture, please apply. You will become the go-to person for your domain and be a key catalyst for change and solution design within the business. The role offers a 5-10% company bonus scheme, a good benefits package (lots of discounts and clothing allowances) and a salary of circa £100k, with a hybrid setup of 2-3 days in the West London office a week, including Monday which is when the entire IT team get together. This Retailer is at the top of their game, always has inspirational ideas, a brilliant customer journey and is a worldwide recognised brand, where excellence is always shown; which in turn, creates the need for the latest technology, best software and IT and change are well received within the business - to achieve a common goal of a great customer experience. If you feel this is the role for you, apply! Solutions Architect/Domain Architect (S4 HANA) - Finance/SAP (ECC/S/4Hana) - £95k - £107k + 5-10% bonus and benefits - (West London/Work from home)
29/04/2024
Full time
Solution Architect (S4 HANA) - Finance/SAP S/4 Hana - £95k - £107k + 5-10% bonus and benefits - (West London/Work from home) Are you a capable Solutions Architect with demonstrable experience of architecture within an SAP S4 HANA finance transformation? Have you worked in a B2C or Retail environment? Would you enjoy defining the future state of architecture across a luxury brand's corporate domain? If so, then this is the role for you! You will be joining a luxury retailer at the start of an SAP S/4 Hana transformation, leading and developing the future state of architecture for the Corporate Domain as well as delivering solution architecture designs for projects. You will be working within a structured Architecture and project management function, you'll work with the Business, Enterprise Architect, where you will create a defined architecture strategy, and drivers for technology and business change and be the lead for solution design, delivery and options. It is essential you have experience working on an SAP S4HANA Finance transformation within a B2C or Retail business. In addition to Finance experience, any experience across the corporate domain would be beneficial, which includes HR, Procurement, Facilities, Security and Point of Sale (POS). If you love retail, love technology, have a good solution architecture experience to date - and want a place to continue your learning, and development and a place to build great solutions - so you can deliver long-term positive IT landscape architecture, please apply. You will become the go-to person for your domain and be a key catalyst for change and solution design within the business. The role offers a 5-10% company bonus scheme, a good benefits package (lots of discounts and clothing allowances) and a salary of circa £100k, with a hybrid setup of 2-3 days in the West London office a week, including Monday which is when the entire IT team get together. This Retailer is at the top of their game, always has inspirational ideas, a brilliant customer journey and is a worldwide recognised brand, where excellence is always shown; which in turn, creates the need for the latest technology, best software and IT and change are well received within the business - to achieve a common goal of a great customer experience. If you feel this is the role for you, apply! Solutions Architect/Domain Architect (S4 HANA) - Finance/SAP (ECC/S/4Hana) - £95k - £107k + 5-10% bonus and benefits - (West London/Work from home)
Java Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Java Software Engineer Team Lead/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Buy-side asset management (hedge fund, asset manager, investment management) Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Java Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Salary: £120k - £150k + 20% Guaranteed Bonus + 10% Pension
29/04/2024
Full time
Java Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Java Software Engineer Team Lead/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Buy-side asset management (hedge fund, asset manager, investment management) Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Java Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Salary: £120k - £150k + 20% Guaranteed Bonus + 10% Pension
Java Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Java Software Engineer Team Lead/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Java Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Salary: £150k - £170k + 25% Bonus + 10% Pension
29/04/2024
Full time
Java Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Java Software Engineer Team Lead/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Java Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Salary: £150k - £170k + 25% Bonus + 10% Pension
Python Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Python Software Engineer Team Lead/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Python Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Salary: £120k - £150k + 20% Guaranteed Bonus + 10% Pension
29/04/2024
Full time
Python Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Python Software Engineer Team Lead/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Python Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Salary: £120k - £150k + 20% Guaranteed Bonus + 10% Pension
Python Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Python Software Engineer Team Lead/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Python Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Duration: 12-24 months Rate: £700-950/day
29/04/2024
Project-based
Python Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Apache Iceburg Arrow DBT gRPC protobuf Snowflake TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You MUST have the following: Advanced ability as a Python Software Engineer Team Lead/Principal Engineer/Engineering Manager Leadership experience: you must have led small teams on the delivery of projects AWS Glue Dremio Agile The following is DESIRABLE, not essential: Snowflake Spark, Airflow, Apache Iceberg, Arrow, DBT Trading, Front Office finance Some appreciation of asset classes such as Fixed Income, equities, FX or commodities Role: Python Software Engineer Team Lead (Architecture Programmer Developer Java Python Software Engineer Data Enterprise Engineering Developer Programmer AWS GCP Python Athena Glue Airflow Ignite JavaScript Agile Pandas NumPy SciPy Spark Dremio Snowflake Apache Iceburg Arrow DBT gRPC protobuf TypeScript Manager Finance Trading Front Office Investment Banking Asset Manager Financial Services FX Fixed Income Equities Commodities Derivatives Hedge Fund) required by my asset management client in London. You will join a relatively new department that is responsible for the data used across the Front Office. The data is sourced from a variety of external vendors and internal departments and held in an AWS data lake, although this is being migrated to a data mesh architecture. They are working heavily with AWS, Glue, Dremio, Snowflake, Python and Java. You will lead a team of 5 engineers and collaborate with a product manager who will be assigned to the team. You will have line-management responsibility of the team and need to have previous management experience. This is a hands-on role that will include coding, code reviews, design and architectural leadership and technical strategy. Your first project for the initial 12 months, will be to classify a large number of securities over a range of industries. They have a very flexible hybrid working set up. Duration: 12-24 months Rate: £700-950/day