Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously worked in a Call Centre - Active Directory - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
26/04/2024
Project-based
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously worked in a Call Centre - Active Directory - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £14.84 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
26/04/2024
Project-based
Location - Hampton, Peterborough Pay - £14.84 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Service Desk Team Leader South Tyneside £32,000 per annum + On-call Shift Allowance Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritization, assignment, and resolution, to meet service level agreements (SLAs) and minimize downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimize productivity and collaboration across the organization. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Full time
Service Desk Team Leader South Tyneside £32,000 per annum + On-call Shift Allowance Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritization, assignment, and resolution, to meet service level agreements (SLAs) and minimize downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimize productivity and collaboration across the organization. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior SAP Analyst - Manufacturing My client is seeking a diligent and highly skilled Senior SAP Analyst - PL2P, to join our Technology team. The successful candidate will play a key role in maintaining and developing our client SAP environment and systems. Client Details Senior SAP Analyst - Manufacturing This organisation is a well-established and respected entity within the Manufacturing/Production industry. With a team of over 500 employees, they have a significant presence in their sector and are renowned for their commitment to quality and innovation. Description Senior SAP Analyst - Manufacturing Manage and maintain the SAP environment and systems Design and implement SAP solutions to enhance business operations Provide technical support and training to other team members Collaborate with stakeholders to understand business requirements Ensure SAP system compliance with company policies and standards Conduct regular system audits and analyses Document and keep records of system configurations and changes Work on multiple projects simultaneously while meeting deadlines Profile Senior SAP Analyst - Manufacturing A successful SAP Analyst - Pl2P should have: A solid understanding of SAP systems and their application in the Manufacturing/Production industries. Proficiency in system management and maintenance. Experience of supporting core SAP modules PP, MM, PTP, SD module users. Experience of SAP ECC 6.0 ideally in a manufacturing environment. Resilient, able to work to tight deadlines and manage multiple stakeholders. Strong communication and collaboration skills, with experience working closely with cross-functional teams. Analytical thinker with ability to solve problems and seek support/help when needed. Experience of supporting WM/MM module users. A degree in Computer Science, Information Technology, or a related field. Job Offer Senior SAP Analyst - Manufacturing An attractive salary range of £75,000 - £85,000 per year. Car allowance of £6,000 annually Management bonus of up to 10% of ABS Private Medical Cover Single Cover + 50% family A welcoming and innovative company culture We encourage all capable candidates to apply for this exciting opportunity.
25/04/2024
Full time
Senior SAP Analyst - Manufacturing My client is seeking a diligent and highly skilled Senior SAP Analyst - PL2P, to join our Technology team. The successful candidate will play a key role in maintaining and developing our client SAP environment and systems. Client Details Senior SAP Analyst - Manufacturing This organisation is a well-established and respected entity within the Manufacturing/Production industry. With a team of over 500 employees, they have a significant presence in their sector and are renowned for their commitment to quality and innovation. Description Senior SAP Analyst - Manufacturing Manage and maintain the SAP environment and systems Design and implement SAP solutions to enhance business operations Provide technical support and training to other team members Collaborate with stakeholders to understand business requirements Ensure SAP system compliance with company policies and standards Conduct regular system audits and analyses Document and keep records of system configurations and changes Work on multiple projects simultaneously while meeting deadlines Profile Senior SAP Analyst - Manufacturing A successful SAP Analyst - Pl2P should have: A solid understanding of SAP systems and their application in the Manufacturing/Production industries. Proficiency in system management and maintenance. Experience of supporting core SAP modules PP, MM, PTP, SD module users. Experience of SAP ECC 6.0 ideally in a manufacturing environment. Resilient, able to work to tight deadlines and manage multiple stakeholders. Strong communication and collaboration skills, with experience working closely with cross-functional teams. Analytical thinker with ability to solve problems and seek support/help when needed. Experience of supporting WM/MM module users. A degree in Computer Science, Information Technology, or a related field. Job Offer Senior SAP Analyst - Manufacturing An attractive salary range of £75,000 - £85,000 per year. Car allowance of £6,000 annually Management bonus of up to 10% of ABS Private Medical Cover Single Cover + 50% family A welcoming and innovative company culture We encourage all capable candidates to apply for this exciting opportunity.
IT Infrastructure Analyst - £35.000 to £41,000 + bonus - Newbury IT Infrastructure Analyst looking to join an expanding Newbury/Berkshire organization? Our client is looking for an individual with a proven background in areas including VMWare, Windows Server, DNS and Active Directory. This role offers excellent training and growth potential. After probation 2 days per week in the office will suit those who enjoy hybrid working! As a proven IT Infrastructure Analyst you will be technically skilled across: Group Policy and ideally Intune M365 Windows Server DNS Windows 10+ VMware Active Directory Azure This Newbury based Infrastructure Analyst role, will be perfect for someone who enjoys not only resolving issues but providing longer term solutions. An excellent holiday package is accompanied by a competitive pension and bonus scheme. Initially the role is office based but with potential for hybrid working. For more information please contact Pete. IT Infrastructure Analyst - £35.000 to £41,000 + bonus - Newbury
25/04/2024
Full time
IT Infrastructure Analyst - £35.000 to £41,000 + bonus - Newbury IT Infrastructure Analyst looking to join an expanding Newbury/Berkshire organization? Our client is looking for an individual with a proven background in areas including VMWare, Windows Server, DNS and Active Directory. This role offers excellent training and growth potential. After probation 2 days per week in the office will suit those who enjoy hybrid working! As a proven IT Infrastructure Analyst you will be technically skilled across: Group Policy and ideally Intune M365 Windows Server DNS Windows 10+ VMware Active Directory Azure This Newbury based Infrastructure Analyst role, will be perfect for someone who enjoys not only resolving issues but providing longer term solutions. An excellent holiday package is accompanied by a competitive pension and bonus scheme. Initially the role is office based but with potential for hybrid working. For more information please contact Pete. IT Infrastructure Analyst - £35.000 to £41,000 + bonus - Newbury
Your new company My client is a world leader in outsourced marketing execution. They have a proven track record of delivering cost-effective, innovative, and sustainable solutions. Trust by some of the world's most successful brands. Their global presence spans over 50 countries, offering unparalleled reach and scalability. They are committed to reducing complexity, increasing efficiency, and enhancing brand consistency for their clients. A unique blend of dedicated teams, proven processes, and cutting edge technology allows them to deliver an impressive ROI for their customers. Joining my client, you will become part of a dynamic, ambitious, and forward-thinking company that values it's people and their professional growth. If you're looking for a challenging and rewarding career, then my client could be the perfect fit. Your new role Are you passionate about HR Systems and looking for a role where you can make a real impact. We have an exciting opportunity to join a forward-thinking company as a HR Systems Analyst. In this role, you will take the lead on all aspects of their Dayforce HR Systems, from managing the delivery of activities, providing technical expertise, and ensuring that services meets business needs. You will be at the forefront of creating a culture of continuous improvement and process optimization. This role will see you leading on configuration design and implementing systematic solutions, shaping the way the business works. You will also play a crucial role in elevating their colleague and candidate experience, from recreating their HRM, Payroll and escalation of mailbox queries. If you are someone who's looking for a fast-paced role and eager to drive change which will have a real impact on business, then this role will be for you. What you'll need to succeed Experience of working in a HR Operations/HR Systems department, preferably within a global role. Certifications in HRIS platforms, preferably Dayforce. Experience in ERP, preferably Dayforce. Ability to configure system integrations and system configuration. Good SQL, XML and HTML experience is required. Ability to configure system integrations and system configuration. Strong HR Systems aptitude with good knowledge of general HR related reporting, archiving, employee file management requirements. Ability to learn and become an expert in Dayforce, in addition to having the ability to train others in their use. Experience of configuring Dayforce including creating/enhancing workflows, system notifications and report building. Experience of Power BI and in particular, creating dashboards in Dayforce What you'll get in return Join a business where it's committed to being a great place to work for everyone. They offer career opportunities around the world. Offering inclusive and culturally aligned training. They are committed to building diversity, equity, and inclusion principles into all their development and training programs. They provide standard benefits like pensions and childcare vouchers2. Also offer life assurance, income protection, season ticket loans, eye care vouchers, cycle to work scheme, and Employee Assistance scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Your new company My client is a world leader in outsourced marketing execution. They have a proven track record of delivering cost-effective, innovative, and sustainable solutions. Trust by some of the world's most successful brands. Their global presence spans over 50 countries, offering unparalleled reach and scalability. They are committed to reducing complexity, increasing efficiency, and enhancing brand consistency for their clients. A unique blend of dedicated teams, proven processes, and cutting edge technology allows them to deliver an impressive ROI for their customers. Joining my client, you will become part of a dynamic, ambitious, and forward-thinking company that values it's people and their professional growth. If you're looking for a challenging and rewarding career, then my client could be the perfect fit. Your new role Are you passionate about HR Systems and looking for a role where you can make a real impact. We have an exciting opportunity to join a forward-thinking company as a HR Systems Analyst. In this role, you will take the lead on all aspects of their Dayforce HR Systems, from managing the delivery of activities, providing technical expertise, and ensuring that services meets business needs. You will be at the forefront of creating a culture of continuous improvement and process optimization. This role will see you leading on configuration design and implementing systematic solutions, shaping the way the business works. You will also play a crucial role in elevating their colleague and candidate experience, from recreating their HRM, Payroll and escalation of mailbox queries. If you are someone who's looking for a fast-paced role and eager to drive change which will have a real impact on business, then this role will be for you. What you'll need to succeed Experience of working in a HR Operations/HR Systems department, preferably within a global role. Certifications in HRIS platforms, preferably Dayforce. Experience in ERP, preferably Dayforce. Ability to configure system integrations and system configuration. Good SQL, XML and HTML experience is required. Ability to configure system integrations and system configuration. Strong HR Systems aptitude with good knowledge of general HR related reporting, archiving, employee file management requirements. Ability to learn and become an expert in Dayforce, in addition to having the ability to train others in their use. Experience of configuring Dayforce including creating/enhancing workflows, system notifications and report building. Experience of Power BI and in particular, creating dashboards in Dayforce What you'll get in return Join a business where it's committed to being a great place to work for everyone. They offer career opportunities around the world. Offering inclusive and culturally aligned training. They are committed to building diversity, equity, and inclusion principles into all their development and training programs. They provide standard benefits like pensions and childcare vouchers2. Also offer life assurance, income protection, season ticket loans, eye care vouchers, cycle to work scheme, and Employee Assistance scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Request Technology - Craig Johnson
Chelmsford, Massachusetts
*Role is 100% onsite each week* *We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Financial Oracle Fusion Analyst. Candidate will work closely with all major application areas, primary focus being Financials to help with implementation and production support. The role requires application expertise in development efforts for new programs and process models and providing training where necessary and applicable. This is a hands-on role for a global implementation of the Oracle Fusion Cloud Application. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
24/04/2024
Full time
*Role is 100% onsite each week* *We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Financial Oracle Fusion Analyst. Candidate will work closely with all major application areas, primary focus being Financials to help with implementation and production support. The role requires application expertise in development efforts for new programs and process models and providing training where necessary and applicable. This is a hands-on role for a global implementation of the Oracle Fusion Cloud Application. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
*We are unable to sponsor as this is a permanent Full time role* *Onsite 5 days a week* A prestigious company is looking for a Sr. Oracle Fusion Business Analyst - Financials. This role is 70% functional and 30% technical. The BA will focus on configuration, implementation, and support of Oracle EBS R11i/R12 while focusing primarily on financial modules such as AR, AP, FA, GL, CM, etc. This person will upload data using FBDI and ADFdi. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support across the company; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
23/04/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Onsite 5 days a week* A prestigious company is looking for a Sr. Oracle Fusion Business Analyst - Financials. This role is 70% functional and 30% technical. The BA will focus on configuration, implementation, and support of Oracle EBS R11i/R12 while focusing primarily on financial modules such as AR, AP, FA, GL, CM, etc. This person will upload data using FBDI and ADFdi. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support across the company; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
D365 Business Central Developer - Engineering sector - £60k - £75k My client are a manufacturing and engineering company who have a presence in UK and Europe with over 7 different entities encompassed under the parent group. They are looking to get all entities across to Business central and are at the start of their journey. With the UK and Irish entity on NAV 2016 and plans to move to Business central and the Swedish and Spanish moving across to Business central with go-live set for December 2024. They are looking for a BC Developer to work within the pre-existing systems team, developing end-to-end solutions and being the in-house technical specialist alongside the systems manager and group head of IT who are both strong NAV specialists. Key Responsibilities: Analyse the current system and assist with upgrading and migrating existing C/AL codebase to AL, ensuring compatibility and optimal performance. Collaborate with project team members, business analysts, and stakeholders to gather and document functional specifications and requirements for the upgrade project. Provide technical support, troubleshooting, and guidance to the project team throughout the upgrade process. Conduct unit testing, system integration testing, and assist in user acceptance testing (UAT) to ensure the quality and reliability of the upgraded system. Maintain and update system documentation, training materials, and best practices related to Business Central development. Ensure the integrity of the codebase for all Business Central Environments is upkept through Source control and diligent extension release management. Be the gatekeeper to all AL extensions across the company and ensure they are compliant with Change Management and Microsoft Upgrades. Would this role be of interest? Best Fergus
23/04/2024
Full time
D365 Business Central Developer - Engineering sector - £60k - £75k My client are a manufacturing and engineering company who have a presence in UK and Europe with over 7 different entities encompassed under the parent group. They are looking to get all entities across to Business central and are at the start of their journey. With the UK and Irish entity on NAV 2016 and plans to move to Business central and the Swedish and Spanish moving across to Business central with go-live set for December 2024. They are looking for a BC Developer to work within the pre-existing systems team, developing end-to-end solutions and being the in-house technical specialist alongside the systems manager and group head of IT who are both strong NAV specialists. Key Responsibilities: Analyse the current system and assist with upgrading and migrating existing C/AL codebase to AL, ensuring compatibility and optimal performance. Collaborate with project team members, business analysts, and stakeholders to gather and document functional specifications and requirements for the upgrade project. Provide technical support, troubleshooting, and guidance to the project team throughout the upgrade process. Conduct unit testing, system integration testing, and assist in user acceptance testing (UAT) to ensure the quality and reliability of the upgraded system. Maintain and update system documentation, training materials, and best practices related to Business Central development. Ensure the integrity of the codebase for all Business Central Environments is upkept through Source control and diligent extension release management. Be the gatekeeper to all AL extensions across the company and ensure they are compliant with Change Management and Microsoft Upgrades. Would this role be of interest? Best Fergus
IT Architecture Associate 2nd Jobber Permanent Hybrid London £60,000 - £65,000 This role is being offered by the No1 Specialty insurer and would suit a second jobber who is looking to climb the career ladder. Full training (exams) and promotions are on offer as is the offer of learning new technology. Your career will be monitored and advanced. This is truly a 'once in a lifetime opportunity' for someone with has been performing an IT Architecture role for the last 2/3 years. The Technology Associate Role is vital in providing the technical and architectural guidance to the Business Agility and GRSI Business Stakeholders. This role will be primarily working with the Portfolio Technical Leads and spans across a number of initiatives within the portfolio. If you are looking for career progression within a top insurer within the Lloyds Syndicate markets the look no further. Experience: 2-3 years experience in IT architecture, digital delivery or technology consulting Producing parts of and supporting the end-to-end architecture for a project, spanning disparate software and infrastructure components Supporting key architecture decisions for projects and aligning stakeholders to a proposed approach Modelling current and future state architecture design Good knowledge of enterprise integration patterns Excellent communication skills Experience working in an Agile environment. Working closely with Product Owners and Business Analysts to help translate desired business outcomes into technology solutions. Working with development teams to ensure detailed component-level design responds to high-level architecture. Working with the Technical Leads and Portfolio Architects to ensure that data and functional architectures adhere to the architecture principles ultimately supporting the target state vision for the enterprise. University degree in a mathematical-scientific field, information technology, or business administration Cloud Certified or working towards it (AWS or Azure). IT Architecture Associate 2nd Jobber Permanent Hybrid London £60,000 - £65,000
23/04/2024
Full time
IT Architecture Associate 2nd Jobber Permanent Hybrid London £60,000 - £65,000 This role is being offered by the No1 Specialty insurer and would suit a second jobber who is looking to climb the career ladder. Full training (exams) and promotions are on offer as is the offer of learning new technology. Your career will be monitored and advanced. This is truly a 'once in a lifetime opportunity' for someone with has been performing an IT Architecture role for the last 2/3 years. The Technology Associate Role is vital in providing the technical and architectural guidance to the Business Agility and GRSI Business Stakeholders. This role will be primarily working with the Portfolio Technical Leads and spans across a number of initiatives within the portfolio. If you are looking for career progression within a top insurer within the Lloyds Syndicate markets the look no further. Experience: 2-3 years experience in IT architecture, digital delivery or technology consulting Producing parts of and supporting the end-to-end architecture for a project, spanning disparate software and infrastructure components Supporting key architecture decisions for projects and aligning stakeholders to a proposed approach Modelling current and future state architecture design Good knowledge of enterprise integration patterns Excellent communication skills Experience working in an Agile environment. Working closely with Product Owners and Business Analysts to help translate desired business outcomes into technology solutions. Working with development teams to ensure detailed component-level design responds to high-level architecture. Working with the Technical Leads and Portfolio Architects to ensure that data and functional architectures adhere to the architecture principles ultimately supporting the target state vision for the enterprise. University degree in a mathematical-scientific field, information technology, or business administration Cloud Certified or working towards it (AWS or Azure). IT Architecture Associate 2nd Jobber Permanent Hybrid London £60,000 - £65,000
Software Support Analyst Hampshire based company; commutable from Southampton, Fareham, Winchester Salary DOE - Up to £30k Are you a tech enthusiast with a passion for ERP software and a desire to grow professionally? Join our client as a Software Support Analyst/Application Support Analyst and embark on a rewarding career. This role is due to organic growth, the company specialize in ERP software and commercial business management solutions. In this role you will receive comprehensive training across the company ERP software, ensuring customers are utilising the software to the best of their potential and troubleshooting/fixing technical issues where possible. Due to the nature of the role, you will liaise with those across the business, including the software development team. Requirements: Experience in a software support/application support role SQL knowledge Knowledge of ERP systems (SAP, Epicor, NetSuite etc) Strong communicator/customer service focused Understanding of SQL/SQL databases Desirable Skills Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock. Experience working in a support desk environment. If you're eager to immerse yourself in the world of ERP and SQL, all while advancing having the opportunity to advance your career (potential to move into consultancy roles or other areas) this may be the role for you! This is a fully office-based position, therefore, applicants must live within a commute remit, such as Southampton, Fareham, Portsmouth, Winchester. Please apply to this advert or email your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
Software Support Analyst Hampshire based company; commutable from Southampton, Fareham, Winchester Salary DOE - Up to £30k Are you a tech enthusiast with a passion for ERP software and a desire to grow professionally? Join our client as a Software Support Analyst/Application Support Analyst and embark on a rewarding career. This role is due to organic growth, the company specialize in ERP software and commercial business management solutions. In this role you will receive comprehensive training across the company ERP software, ensuring customers are utilising the software to the best of their potential and troubleshooting/fixing technical issues where possible. Due to the nature of the role, you will liaise with those across the business, including the software development team. Requirements: Experience in a software support/application support role SQL knowledge Knowledge of ERP systems (SAP, Epicor, NetSuite etc) Strong communicator/customer service focused Understanding of SQL/SQL databases Desirable Skills Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock. Experience working in a support desk environment. If you're eager to immerse yourself in the world of ERP and SQL, all while advancing having the opportunity to advance your career (potential to move into consultancy roles or other areas) this may be the role for you! This is a fully office-based position, therefore, applicants must live within a commute remit, such as Southampton, Fareham, Portsmouth, Winchester. Please apply to this advert or email your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Our partner is seeking an Architect service for Our partner Academy. As an Our partner Academy Architect, the service is responsible for the Architecture of the Learning Management System (LMS) in SAP SuccessFactors, in terms of maintenance and processes. Together with Our partner Academy Designers and The Training Center, the service guides the team in how to configure the training paths to be deployed in the LMS, tests this configuration in the test environment, provides guidance for the use of (new) features, and helps integrate the new training paths into the LMS according to defined guidelines. The service will also closely work together with the Business Analysts and the external supplier for the resolution of technical configuration design and user issues related to the learning journeys uploaded in the LMS. The service will include: - Working together with Our partner Academy Designers & Training Center to work out and test the LMS configurations for new training paths, providing guidance and advice on potential (new - unused) LMS features. Testing these configurations and keeping them as simple as possible. - Working out new and simpler LMS configurations for complex training paths and liaising with the reporting specialist to ensure the new configurations fit the reporting requirements. - Supporting Our partner Academy Training Center with the resolution of technical user issues in the LMS. If unable to resolve the issue, transferring the issue to Level 3 support via a Jira-ticket. Following up on the Jira-tickets and communicating the solutions within Our partner Academy. - Based on the above activities, creating and updating documentation (Work Instructions and Quick Reference Guides). - Liaising with all stakeholders (Designers, Training Center, colleague-Architects) within Our partner Academy to transfer knowledge about new and yet unused LMS features that might be of value. - Focus on user experience and simplification. Must-have requirements: - Fluent in Dutch, French, and English. Teamwork with businesses or external partners and can easily build relationships of trust with them. - More than 7 years of experience in configuring and using the LMS SAP SuccessFactors as a Configuration Consultant (knowledge of Items, Curriculum, Programs, Assignment Profiles, Exams, and the logic behind it). - Preferably certified in LMS SAP SuccessFactors (Learning). - Passionate analyst; the satisfaction of internal customers is essential. Additional requirements: - An eye for good documentation and can write and explain (train) qualitative guidelines and instructions. - Dare to challenge the business requirements with the goal to create simplification in the LMS. - Are organized and manage your priorities effectively. Additional info: - Start date: beginning of April 2024 - End date: 31/12/2024 - Work location: Center of Brussels & Schaerbeek (remote work possible) - Work regime: full-time
23/04/2024
Project-based
Our partner is seeking an Architect service for Our partner Academy. As an Our partner Academy Architect, the service is responsible for the Architecture of the Learning Management System (LMS) in SAP SuccessFactors, in terms of maintenance and processes. Together with Our partner Academy Designers and The Training Center, the service guides the team in how to configure the training paths to be deployed in the LMS, tests this configuration in the test environment, provides guidance for the use of (new) features, and helps integrate the new training paths into the LMS according to defined guidelines. The service will also closely work together with the Business Analysts and the external supplier for the resolution of technical configuration design and user issues related to the learning journeys uploaded in the LMS. The service will include: - Working together with Our partner Academy Designers & Training Center to work out and test the LMS configurations for new training paths, providing guidance and advice on potential (new - unused) LMS features. Testing these configurations and keeping them as simple as possible. - Working out new and simpler LMS configurations for complex training paths and liaising with the reporting specialist to ensure the new configurations fit the reporting requirements. - Supporting Our partner Academy Training Center with the resolution of technical user issues in the LMS. If unable to resolve the issue, transferring the issue to Level 3 support via a Jira-ticket. Following up on the Jira-tickets and communicating the solutions within Our partner Academy. - Based on the above activities, creating and updating documentation (Work Instructions and Quick Reference Guides). - Liaising with all stakeholders (Designers, Training Center, colleague-Architects) within Our partner Academy to transfer knowledge about new and yet unused LMS features that might be of value. - Focus on user experience and simplification. Must-have requirements: - Fluent in Dutch, French, and English. Teamwork with businesses or external partners and can easily build relationships of trust with them. - More than 7 years of experience in configuring and using the LMS SAP SuccessFactors as a Configuration Consultant (knowledge of Items, Curriculum, Programs, Assignment Profiles, Exams, and the logic behind it). - Preferably certified in LMS SAP SuccessFactors (Learning). - Passionate analyst; the satisfaction of internal customers is essential. Additional requirements: - An eye for good documentation and can write and explain (train) qualitative guidelines and instructions. - Dare to challenge the business requirements with the goal to create simplification in the LMS. - Are organized and manage your priorities effectively. Additional info: - Start date: beginning of April 2024 - End date: 31/12/2024 - Work location: Center of Brussels & Schaerbeek (remote work possible) - Work regime: full-time
Request Technology - Craig Johnson
Chicago, Illinois
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
22/04/2024
Full time
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
Dynamics 365 F&O Systems Support Analyst £35,000 - £50,000 per annum. Remote, UK Brief : My end-user client is currently going through a global transformation and is looking to bring on a confident and curious D365 F&O Support Analyst to join their growing team. You'll be part of a global implementation of D365 F&O, supporting users, making changes on the system, and be the POC for all 1st/2nd line support queries. Daily Responsibilities: Provide application support and guidance for users of the D365 F&O/CE system Developing user guides, training materials, and SOPs for D365 F&O processes Identify system improvements and ways to increase efficiency opportunities Monitor and action support request tickets relating to the business application suite promptly. Required Experience: 3+ years' providing AX/D365F&O system support to users Curious, analytical, and critical thinking abilities Proven experience working towards tight deadlines and changing priorities within a dynamic environment Experience supporting international users is an advantage Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
22/04/2024
Full time
Dynamics 365 F&O Systems Support Analyst £35,000 - £50,000 per annum. Remote, UK Brief : My end-user client is currently going through a global transformation and is looking to bring on a confident and curious D365 F&O Support Analyst to join their growing team. You'll be part of a global implementation of D365 F&O, supporting users, making changes on the system, and be the POC for all 1st/2nd line support queries. Daily Responsibilities: Provide application support and guidance for users of the D365 F&O/CE system Developing user guides, training materials, and SOPs for D365 F&O processes Identify system improvements and ways to increase efficiency opportunities Monitor and action support request tickets relating to the business application suite promptly. Required Experience: 3+ years' providing AX/D365F&O system support to users Curious, analytical, and critical thinking abilities Proven experience working towards tight deadlines and changing priorities within a dynamic environment Experience supporting international users is an advantage Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
SAP Delivery Manager - $700-$850/day - 6 months - 3 days a week onsite (South Carolina) The consultant must have skills in data migration, testing or cleansing. The ideal consultant will have experience with S/4HANA, but any SAP experience is relevant. You will work with BPO's to redesign Manufacturing and Supply Chain processes, so coming from a logistics/manufacturing background is a must. Onsite is a non-negotiable, with travel costs included in the total daily margin. We are seeking a dynamic SAP Delivery Manager with a strong background in manufacturing or supply chain management, complemented by expertise in data migration, testing, and S/4HANA transformation. In this role, you will collaborate closely with Business Process Owners (BPO's) to redesign manufacturing processes and drive successful SAP S/4HANA transformations within our organization. Key Responsibilities: Project Leadership: Lead end-to-end project management of SAP S/4HANA transformation initiatives, ensuring alignment with business objectives, timelines, and budgetary constraints. Cross-functional Collaboration: Work closely with BPO partners and internal stakeholders to understand business requirements, identify process improvement opportunities, and redesign manufacturing processes leveraging SAP S/4HANA capabilities. Team Management: Manage multidisciplinary teams comprising SAP consultants, developers, testers, and analysts, fostering a collaborative and results-driven work environment to achieve project goals. Data Migration and Testing: Oversee data migration activities, ensuring seamless transition from Legacy systems to SAP S/4HANA platforms while maintaining data integrity and security. Develop and execute comprehensive testing strategies to validate system functionality and performance. Change Management: Drive organizational change management activities to ensure smooth adoption of new manufacturing processes and SAP S/4HANA solutions. Provide training and support to end users to facilitate transition and maximize system utilization. Continuous Improvement: Champion continuous improvement initiatives within the SAP delivery framework, leveraging industry best practices, lessons learned, and feedback to optimize processes, enhance methodologies, and deliver superior outcomes. Stakeholder Engagement: Serve as the primary point of contact for stakeholders, including business leaders, BPO partners, and IT teams, providing regular updates on project progress, risks, and mitigation strategies. Build and maintain strong relationships to foster collaboration and drive project success. Qualifications: Bachelor's degree in Business Administration, Information Technology, or related field. Master's degree preferred. Extensive experience (minimum 7 years) in SAP project management, with a focus on manufacturing or supply chain modules and S/4HANA transformations. Strong understanding of data migration methodologies, testing strategies, and change management principles within SAP environments. Proven track record of successful collaboration with BPO partners to redesign manufacturing processes and drive business transformation. Excellent leadership, communication, and stakeholder management skills, with the ability to influence and negotiate effectively at all levels of the organization. Relevant certifications such as PMP, SAP Certified Associate, or equivalent are highly desirable SAP Delivery Manager - $700-$850/day - 6 months - 3 days a week onsite (South Carolina) bluewaveSELECT is a global recruitment business that is exclusively focused on SAP. Involved in placing over 4,000 SAP professionals, our team has helped deliver some of the highest-profile SAP programmes for some of the most recognisable brands all over of the world. We are on a mission is to become the world's most trusted SAP recruitment business, delivering our unique wow factor by consistently exceeding expectations for both our customers and our network of SAP professionals. We are an official SAP partner, you will find us on the Ariba Network and we have a 5-Star approval rating on TrustPilot from fellow SAP enthusiasts. Whether this will be your first experience with us, or you are a bluewaveSELECT regular, we look forward to working with you! Disclaimer; We try and contact all applicants to every advert however due to volumes of responses with some adverts we may not be able to get back to you in some cases. If this is the case and you do not hear from us within 5 working days please take it that your application has been unsuccessful. Please note, your profile will be rejected if you do not meet language/legislation criteria. Thank you.
22/04/2024
Project-based
SAP Delivery Manager - $700-$850/day - 6 months - 3 days a week onsite (South Carolina) The consultant must have skills in data migration, testing or cleansing. The ideal consultant will have experience with S/4HANA, but any SAP experience is relevant. You will work with BPO's to redesign Manufacturing and Supply Chain processes, so coming from a logistics/manufacturing background is a must. Onsite is a non-negotiable, with travel costs included in the total daily margin. We are seeking a dynamic SAP Delivery Manager with a strong background in manufacturing or supply chain management, complemented by expertise in data migration, testing, and S/4HANA transformation. In this role, you will collaborate closely with Business Process Owners (BPO's) to redesign manufacturing processes and drive successful SAP S/4HANA transformations within our organization. Key Responsibilities: Project Leadership: Lead end-to-end project management of SAP S/4HANA transformation initiatives, ensuring alignment with business objectives, timelines, and budgetary constraints. Cross-functional Collaboration: Work closely with BPO partners and internal stakeholders to understand business requirements, identify process improvement opportunities, and redesign manufacturing processes leveraging SAP S/4HANA capabilities. Team Management: Manage multidisciplinary teams comprising SAP consultants, developers, testers, and analysts, fostering a collaborative and results-driven work environment to achieve project goals. Data Migration and Testing: Oversee data migration activities, ensuring seamless transition from Legacy systems to SAP S/4HANA platforms while maintaining data integrity and security. Develop and execute comprehensive testing strategies to validate system functionality and performance. Change Management: Drive organizational change management activities to ensure smooth adoption of new manufacturing processes and SAP S/4HANA solutions. Provide training and support to end users to facilitate transition and maximize system utilization. Continuous Improvement: Champion continuous improvement initiatives within the SAP delivery framework, leveraging industry best practices, lessons learned, and feedback to optimize processes, enhance methodologies, and deliver superior outcomes. Stakeholder Engagement: Serve as the primary point of contact for stakeholders, including business leaders, BPO partners, and IT teams, providing regular updates on project progress, risks, and mitigation strategies. Build and maintain strong relationships to foster collaboration and drive project success. Qualifications: Bachelor's degree in Business Administration, Information Technology, or related field. Master's degree preferred. Extensive experience (minimum 7 years) in SAP project management, with a focus on manufacturing or supply chain modules and S/4HANA transformations. Strong understanding of data migration methodologies, testing strategies, and change management principles within SAP environments. Proven track record of successful collaboration with BPO partners to redesign manufacturing processes and drive business transformation. Excellent leadership, communication, and stakeholder management skills, with the ability to influence and negotiate effectively at all levels of the organization. Relevant certifications such as PMP, SAP Certified Associate, or equivalent are highly desirable SAP Delivery Manager - $700-$850/day - 6 months - 3 days a week onsite (South Carolina) bluewaveSELECT is a global recruitment business that is exclusively focused on SAP. Involved in placing over 4,000 SAP professionals, our team has helped deliver some of the highest-profile SAP programmes for some of the most recognisable brands all over of the world. We are on a mission is to become the world's most trusted SAP recruitment business, delivering our unique wow factor by consistently exceeding expectations for both our customers and our network of SAP professionals. We are an official SAP partner, you will find us on the Ariba Network and we have a 5-Star approval rating on TrustPilot from fellow SAP enthusiasts. Whether this will be your first experience with us, or you are a bluewaveSELECT regular, we look forward to working with you! Disclaimer; We try and contact all applicants to every advert however due to volumes of responses with some adverts we may not be able to get back to you in some cases. If this is the case and you do not hear from us within 5 working days please take it that your application has been unsuccessful. Please note, your profile will be rejected if you do not meet language/legislation criteria. Thank you.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
09/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
09/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
Request Technology - Craig Johnson
Washington, Washington DC
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
09/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps