IAM Analyst Bristol Up to £55,000 + great benefits An impressive financial services business is looking to hire an IAM Analyst to support this team with the compliance and security the business' digital activities. This business is going through a big technology transformation programme that is estimated to take 3 -5 years. The successful IAM Analyst will be part of this journey and have great technical exposure and the ability to rapidly progress. The IAM team in this business will also be pivotal in raising security awareness within the business. IAM Analyst Duties and Responsibilities The successful IAM Analyst will: Be responsible for onboarding applications into the cloud based IAM tool Work with a variety of teams across the enterprise to propose solutions that meet the business' identity needs. Manage user identity life cycle including provisioning and deprovisioning as well as modifying access controls Implement RBAC and ensure that users have an appropriate level of access Investigate and find solutions to access related issues and violations. Monitor all Identity systems for suspicious activities. IAM Analyst - Your Background The ideal IAM Analyst will have: At least 3 years of Identity and Access Management experience Proficiency in Identity and Governance tools for example: Saviynt SailPoint Entra ID Other similar tools Proven experience of working as an IAM Analyst Strong experiences of working in adherence to access control values including RBAC and least privilege access Understanding of regulatory compliance frameworks eg GDPR, NIST, ISO Extremely strong people skills as this role will be working across a variety of business functions. Proven track record of problem solving in an IAM environment.
01/05/2024
Full time
IAM Analyst Bristol Up to £55,000 + great benefits An impressive financial services business is looking to hire an IAM Analyst to support this team with the compliance and security the business' digital activities. This business is going through a big technology transformation programme that is estimated to take 3 -5 years. The successful IAM Analyst will be part of this journey and have great technical exposure and the ability to rapidly progress. The IAM team in this business will also be pivotal in raising security awareness within the business. IAM Analyst Duties and Responsibilities The successful IAM Analyst will: Be responsible for onboarding applications into the cloud based IAM tool Work with a variety of teams across the enterprise to propose solutions that meet the business' identity needs. Manage user identity life cycle including provisioning and deprovisioning as well as modifying access controls Implement RBAC and ensure that users have an appropriate level of access Investigate and find solutions to access related issues and violations. Monitor all Identity systems for suspicious activities. IAM Analyst - Your Background The ideal IAM Analyst will have: At least 3 years of Identity and Access Management experience Proficiency in Identity and Governance tools for example: Saviynt SailPoint Entra ID Other similar tools Proven experience of working as an IAM Analyst Strong experiences of working in adherence to access control values including RBAC and least privilege access Understanding of regulatory compliance frameworks eg GDPR, NIST, ISO Extremely strong people skills as this role will be working across a variety of business functions. Proven track record of problem solving in an IAM environment.
Service Desk Team Leader Newcastle £35,000 per annum Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritisation, assignment, and resolution, to meet service level agreements (SLAs) and minimise downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimise productivity and collaboration across the organisation. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/05/2024
Full time
Service Desk Team Leader Newcastle £35,000 per annum Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritisation, assignment, and resolution, to meet service level agreements (SLAs) and minimise downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimise productivity and collaboration across the organisation. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Azure FinOps Analyst Salary: National ranging from £51,200 - £70,700 and London from £56,400 - £80,600 Job Location : London/Leeds/Edinburgh (Hybrid 40% Work from Office) The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting . Are you interested in joining a team at the forefront of operations, supporting all end users and partners in their day-to-day activities, and managing the FCA's end user services and associated suppliers? The team/department End User Compute provides change and run for a broad range of application and infrastructure services. We work in small cross functional, self-organising and autonomous teams, passionate about delivering value and having fun. What you will be doing (the role) The Azure FinOps Analyst sits in the End User Compute (EUC) Product Group and is responsible for monitoring Azure Cloud infrastructure and its usage, seeking to optimize value for the FCA. The role will drive FinOps best practices in the organization through education, standardization, and collaboration. The role will focus on monitoring and control, cost optimization and risk avoidance across the FCA's Azure estate. Key responsibilities include: Defining processes and delivering services in relation to product financial operations, monitoring costs to ensure adherence to standards and optimal configuration Proactively controlling costs and avoiding unnecessary and unexpected expenditure through the setting and enforcement of appropriate polices, processes and operational guardrails Building dashboards, forecasts and reporting on key metrics required to enable business-based decision making The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Experience in managing the cost/usage of Cloud infrastructure Experience in financial reporting and analysis Essential Knowledge of Azure Cloud concepts Role-specific know-how, transferrable skills, elements of core skills and behaviours that are essential to the role, referring to our Capability Framework as a source of information to help you design your criteria Proven experience in process optimization and Cloud cost and usage management Proficiency in financial modelling, budgeting, and forecasting, preferably using PowerBI Knowledge of Azure cloud concepts, Infrastructure as code, Azure Virtual devices, storage, networking, messaging, configuration, performance, and health. Azure account management, IAM, secrets, tagging and cost management, service catalogue and self-service concepts Security and compliance controls and tooling used by regulated enterprises, high availability and resiliency concepts for cloud infrastructure and applications Knowledge of and ability to make recommendations on FinOps tooling Highly analytical, able to take data from several sources and provide insight and analysis, seeking ways to improve upon reporting and data gathering Commercial acumen, able to interpret contracts and agreements with 3rd parties, identify opportunities for improvements to contractual terms to ensure best value and long-term relations with suppliers About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. Useful information Applications for this role close at 23:59 on 8th May 2024 This role is graded as Senior Associate - Regulatory The assessment process comprises a first stage technical interview to discuss your FinOps experience and knowledge of Azure Cloud concepts. This will be followed by a competency-based interview. The final stage is a fireside chat to enable you to ask any final questions and meet further members of the team. If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
01/05/2024
Full time
Azure FinOps Analyst Salary: National ranging from £51,200 - £70,700 and London from £56,400 - £80,600 Job Location : London/Leeds/Edinburgh (Hybrid 40% Work from Office) The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting . Are you interested in joining a team at the forefront of operations, supporting all end users and partners in their day-to-day activities, and managing the FCA's end user services and associated suppliers? The team/department End User Compute provides change and run for a broad range of application and infrastructure services. We work in small cross functional, self-organising and autonomous teams, passionate about delivering value and having fun. What you will be doing (the role) The Azure FinOps Analyst sits in the End User Compute (EUC) Product Group and is responsible for monitoring Azure Cloud infrastructure and its usage, seeking to optimize value for the FCA. The role will drive FinOps best practices in the organization through education, standardization, and collaboration. The role will focus on monitoring and control, cost optimization and risk avoidance across the FCA's Azure estate. Key responsibilities include: Defining processes and delivering services in relation to product financial operations, monitoring costs to ensure adherence to standards and optimal configuration Proactively controlling costs and avoiding unnecessary and unexpected expenditure through the setting and enforcement of appropriate polices, processes and operational guardrails Building dashboards, forecasts and reporting on key metrics required to enable business-based decision making The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Experience in managing the cost/usage of Cloud infrastructure Experience in financial reporting and analysis Essential Knowledge of Azure Cloud concepts Role-specific know-how, transferrable skills, elements of core skills and behaviours that are essential to the role, referring to our Capability Framework as a source of information to help you design your criteria Proven experience in process optimization and Cloud cost and usage management Proficiency in financial modelling, budgeting, and forecasting, preferably using PowerBI Knowledge of Azure cloud concepts, Infrastructure as code, Azure Virtual devices, storage, networking, messaging, configuration, performance, and health. Azure account management, IAM, secrets, tagging and cost management, service catalogue and self-service concepts Security and compliance controls and tooling used by regulated enterprises, high availability and resiliency concepts for cloud infrastructure and applications Knowledge of and ability to make recommendations on FinOps tooling Highly analytical, able to take data from several sources and provide insight and analysis, seeking ways to improve upon reporting and data gathering Commercial acumen, able to interpret contracts and agreements with 3rd parties, identify opportunities for improvements to contractual terms to ensure best value and long-term relations with suppliers About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. Useful information Applications for this role close at 23:59 on 8th May 2024 This role is graded as Senior Associate - Regulatory The assessment process comprises a first stage technical interview to discuss your FinOps experience and knowledge of Azure Cloud concepts. This will be followed by a competency-based interview. The final stage is a fireside chat to enable you to ask any final questions and meet further members of the team. If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
Job Description: Configuration Management Product Owner Salary: London ranging from £60,900 to £90,000 and National from £55,800 to £80,000 Job location: London/Leeds/Edinburgh The team/department This role will be part of the leadership team within Service Operations, as part of the Technology Resilience Division. We play a key role in delivering and governing core ITIL disciplines across Technology. You will work closely with Change management team and the wider Technology teams. What you will be doing (the role) The resource will own the CMDB process and backlog of work, reporting directly to the Service Operations Manager The resource will also be responsible for managing the existing two analyst roles, which will be shared between the closely related CMDB and IT Change disciplines. This flexible model allows for prioritised allocation of analyst resources based on demand from the Product Groups The role will drive the implementation of the CMDB Operating Model for the team, ensuring that the CMDB process, procedures and controls are Embedded and integrated into Service Operations and wider IT Service Management processes. They will chair and take the lead of the CMDB Forum, serving as a central point of coordination for ongoing changes in the CMDB. Additionally, the role will provide support to the Product Groups, assisting them with their CMDB data management responsibilities and offering necessary support to update the CDMB data where needed What you will get from the role? This is a key role that will be fundamental in transforming the CMDB across the FCA at a time of exciting transformation. You will be the CMDB SME for Technology and will be looked to for thought leadership and direction As a data led regulator, the CMDB underpins and enables so many aspects of Technology, this will be your opportunity to bring forward your ideas and experience to help us on that journey The role will give you exposure to a wide audience, including SLT members Enabling you to engage at all levels, building rapport It's important that you can be yourself at the FCA as that's when people are at their best, which is why we have Embedded Psychological Safety to enable you to succeed Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. The skills and experience you will have: We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Minimum Proven experience of Configuration Management strategy, design and CMDB data models Line Management Experience with the ability to communicate up to Head of Department (HoD) or equivalent levels Minimum ITIL V3 or ITIL4 Managing Professional intermediate qualification relevant to the role Essential Practical understanding of the processes that are part of the Service Transition life cycle phase Ability of detecting and resolving CMDB and CI data quality issues Experience of multi-supplier Service Delivery Operating Models Excellent communication, conflict resolution skills, and ability to liaise with senior stakeholders, internal customers and suppliers Good understanding of the importance of accurate CMDB data for operational and security purposes Setting configuration management scope and future direction Evidence of using ServiceNow in an operational role and ServiceNow ITOM Discovery and dashboards Experience with advanced reporting tools such as Tableau and Jira for backlog management About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our technical specialist role. Useful information Applications for this role close at 23:59 on 9th May 2024 This role is graded as Technical Specialist - Corporate If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
01/05/2024
Full time
Job Description: Configuration Management Product Owner Salary: London ranging from £60,900 to £90,000 and National from £55,800 to £80,000 Job location: London/Leeds/Edinburgh The team/department This role will be part of the leadership team within Service Operations, as part of the Technology Resilience Division. We play a key role in delivering and governing core ITIL disciplines across Technology. You will work closely with Change management team and the wider Technology teams. What you will be doing (the role) The resource will own the CMDB process and backlog of work, reporting directly to the Service Operations Manager The resource will also be responsible for managing the existing two analyst roles, which will be shared between the closely related CMDB and IT Change disciplines. This flexible model allows for prioritised allocation of analyst resources based on demand from the Product Groups The role will drive the implementation of the CMDB Operating Model for the team, ensuring that the CMDB process, procedures and controls are Embedded and integrated into Service Operations and wider IT Service Management processes. They will chair and take the lead of the CMDB Forum, serving as a central point of coordination for ongoing changes in the CMDB. Additionally, the role will provide support to the Product Groups, assisting them with their CMDB data management responsibilities and offering necessary support to update the CDMB data where needed What you will get from the role? This is a key role that will be fundamental in transforming the CMDB across the FCA at a time of exciting transformation. You will be the CMDB SME for Technology and will be looked to for thought leadership and direction As a data led regulator, the CMDB underpins and enables so many aspects of Technology, this will be your opportunity to bring forward your ideas and experience to help us on that journey The role will give you exposure to a wide audience, including SLT members Enabling you to engage at all levels, building rapport It's important that you can be yourself at the FCA as that's when people are at their best, which is why we have Embedded Psychological Safety to enable you to succeed Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. The skills and experience you will have: We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Minimum Proven experience of Configuration Management strategy, design and CMDB data models Line Management Experience with the ability to communicate up to Head of Department (HoD) or equivalent levels Minimum ITIL V3 or ITIL4 Managing Professional intermediate qualification relevant to the role Essential Practical understanding of the processes that are part of the Service Transition life cycle phase Ability of detecting and resolving CMDB and CI data quality issues Experience of multi-supplier Service Delivery Operating Models Excellent communication, conflict resolution skills, and ability to liaise with senior stakeholders, internal customers and suppliers Good understanding of the importance of accurate CMDB data for operational and security purposes Setting configuration management scope and future direction Evidence of using ServiceNow in an operational role and ServiceNow ITOM Discovery and dashboards Experience with advanced reporting tools such as Tableau and Jira for backlog management About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our technical specialist role. Useful information Applications for this role close at 23:59 on 9th May 2024 This role is graded as Technical Specialist - Corporate If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
Senior SOC Analyst, SIEM - Cloud based: Sentinel/ManageEngine Log360/QRadar/Splunk, Incident Response Management, ISO 27001/ISO 9001/Cyber Essentials - Hybrid London. Eligible for UK Security Clearance* We are hiring a Senior SOC Analyst to help build a new SOC function. The role will initially be very hands on, responsible for monitoring and triaging of events and incidents for our client base, using such tools as Microsoft Sentinel and ManageEngine Log 360, QRadar, Splunk. This role will play a leading part in the day-to-day activities of the SOC and influence the SOC on an operational, technical and strategic level. *Applicants must be eligible for SC Security Clearance and hold a British passport (single passport holder)* With a primary focus on small client environments and the corporate sector, this role oversees security monitoring for the company delivered solutions and ensures the integration of SIEM platforms into a new Private Cloud solution. As the first recruit into the SOC Team, you will collaborate with management to establish and expand the service according to business requirements. Main Duties and Responsibilities Monitoring & Investigation: Monitor SIEM tools to assure high security levels, analyse potential security incidents, conduct Real Time analysis, support investigations, and document findings to improve incident response procedures. Response: Lead and coordinate incident response activities, develop and maintain incident response plans, and escalate incidents as necessary, ensuring adherence to major incident processes. Intelligence: Stay updated on cybersecurity threats, integrate threat intelligence into security monitoring processes, and contribute to the development of threat intelligence feeds. Tool Management: Manage and optimize SIEM tools, evaluate new security technologies, and recommend enhancements to the security infrastructure. Collaborate with cross-functional teams to address security incidents, provide expertise to other analysts, and ensure monitoring of new and changed services. Maintain accurate documentation of security procedures, incident response plans, and analysis reports, create post-incident reports, monthly reporting packs, event and incident management processes, and runbooks/playbooks. Responsibilities: Assist in scoping and implementing new solutions, support the Pre-Sales team, conduct demonstrations of SOC tools to clients, and make recommendations for continual service improvement. Essential Skills and Experience Leadership qualities to guide other team members and drive security initiatives. Up-to-date knowledge of cybersecurity trends and threats Full understanding of SIEM systems -Microsoft Sentinel, Manage Engine Log 360, IBM QRadar, Splunk etc Security Operations and Incident Handling Analytical mindset and problem-solving skills. Understanding of ISO 27001, ISO 9001 & Cyber Essentials would be extremely advantageous Senior SOC Analyst, SIEM - Cloud based: Sentinel/ManageEngine Log360/QRadar/Splunk, Incident Response Management, ISO 27001/ISO 9001/Cyber Essentials - Hybrid London. Eligible for UK Security Clearance*
01/05/2024
Full time
Senior SOC Analyst, SIEM - Cloud based: Sentinel/ManageEngine Log360/QRadar/Splunk, Incident Response Management, ISO 27001/ISO 9001/Cyber Essentials - Hybrid London. Eligible for UK Security Clearance* We are hiring a Senior SOC Analyst to help build a new SOC function. The role will initially be very hands on, responsible for monitoring and triaging of events and incidents for our client base, using such tools as Microsoft Sentinel and ManageEngine Log 360, QRadar, Splunk. This role will play a leading part in the day-to-day activities of the SOC and influence the SOC on an operational, technical and strategic level. *Applicants must be eligible for SC Security Clearance and hold a British passport (single passport holder)* With a primary focus on small client environments and the corporate sector, this role oversees security monitoring for the company delivered solutions and ensures the integration of SIEM platforms into a new Private Cloud solution. As the first recruit into the SOC Team, you will collaborate with management to establish and expand the service according to business requirements. Main Duties and Responsibilities Monitoring & Investigation: Monitor SIEM tools to assure high security levels, analyse potential security incidents, conduct Real Time analysis, support investigations, and document findings to improve incident response procedures. Response: Lead and coordinate incident response activities, develop and maintain incident response plans, and escalate incidents as necessary, ensuring adherence to major incident processes. Intelligence: Stay updated on cybersecurity threats, integrate threat intelligence into security monitoring processes, and contribute to the development of threat intelligence feeds. Tool Management: Manage and optimize SIEM tools, evaluate new security technologies, and recommend enhancements to the security infrastructure. Collaborate with cross-functional teams to address security incidents, provide expertise to other analysts, and ensure monitoring of new and changed services. Maintain accurate documentation of security procedures, incident response plans, and analysis reports, create post-incident reports, monthly reporting packs, event and incident management processes, and runbooks/playbooks. Responsibilities: Assist in scoping and implementing new solutions, support the Pre-Sales team, conduct demonstrations of SOC tools to clients, and make recommendations for continual service improvement. Essential Skills and Experience Leadership qualities to guide other team members and drive security initiatives. Up-to-date knowledge of cybersecurity trends and threats Full understanding of SIEM systems -Microsoft Sentinel, Manage Engine Log 360, IBM QRadar, Splunk etc Security Operations and Incident Handling Analytical mindset and problem-solving skills. Understanding of ISO 27001, ISO 9001 & Cyber Essentials would be extremely advantageous Senior SOC Analyst, SIEM - Cloud based: Sentinel/ManageEngine Log360/QRadar/Splunk, Incident Response Management, ISO 27001/ISO 9001/Cyber Essentials - Hybrid London. Eligible for UK Security Clearance*
NO SPONSORSHIP Microsoft M365 Administrator (MS Teams and SharePoint Online) SALARY: $140k - $165k flex LOCATIONS: Primary: Chicago, IL /Secondary: Dallas/Austin/Houston/Boston/NY/Washington DC/Miami 2 days remote/3 days onsite Looking for a candidate with heavy SharePoint 2019 on premise, SharePoint online, M365 azure MS teams The Application Developer II role is responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Technologies/Software Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
30/04/2024
Full time
NO SPONSORSHIP Microsoft M365 Administrator (MS Teams and SharePoint Online) SALARY: $140k - $165k flex LOCATIONS: Primary: Chicago, IL /Secondary: Dallas/Austin/Houston/Boston/NY/Washington DC/Miami 2 days remote/3 days onsite Looking for a candidate with heavy SharePoint 2019 on premise, SharePoint online, M365 azure MS teams The Application Developer II role is responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Technologies/Software Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
Senior Analyst - Information Governance/Data Protection Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry. Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Responsibilities Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy. Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships. Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings. Experience with Privacy requirements and work with personal information and its protection. Strong strategic thinking, problem solving, and analytic skills.
30/04/2024
Full time
Senior Analyst - Information Governance/Data Protection Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry. Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Responsibilities Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy. Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships. Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings. Experience with Privacy requirements and work with personal information and its protection. Strong strategic thinking, problem solving, and analytic skills.
Projektleiterin Einführung HR-Management-Systeme - HRIS/ATS/HERMES/HR/IT Projekt/Rolle: Für unseren Kunden aus Energie Branche in Bern wir suchen Projektleiter:in für Einführung HR-Management-Systeme. Anforderungen: Als Projektleiter*in*in für HR-Systeme sind Sie für die Implementierung Wartung und Weiterentwicklung von Systemen verantwortlich, die das Personalmanagement in einem Unternehmen unterstützen. Fachkenntnisse: Sie haben ein gutes Verständnis für HR-Organisationen, Prozesse und Funktionsweisen und bringen Erfahrung in der Planung, Implementierung und Weiterentwicklung von HR-Management Systemen mit. Das heisst einschliesslich Kenntnisse über Human Ressource Information Systems (HRIS), Applicant Tracking Systems (ATS) und Performance Management Systems sowie Prozesse und Systeme im Bereich der Zeit- und Leistungserfassung Sie haben bereits HR-Organisationen bei der Implementierung eines integrierten HR Management Systems unterstützt. Projektmanagement: Als Projektleiter*in sind Sie für die Planung, Durchführung und Überwachung von HR-Systemprojekten verantwortlich. Sie müssen in der Lage sein, Ressourcen effizient zu verwalten, den Projektfortschritt zu verfolgen und sicherzustellen, DASS alle Meilensteine rechtzeitig erreicht werden. Sie sind nach HERMES 5.1 und/oder HERMES 2022 zertifiziert und Sie haben als Projektleiter*in bereits grosse Projekte erfolgreich nach der HERMES-Methodik durchgeführt. Anforderungsmanagement Sie sind in der Lage, die fachlichen Anforderungen in funktionale und nicht funktionale Anforderungen zu übersetzen, um die Anforderungen an die Systemlandschaft vollständig zu erfassen. Ausserdem sind sie fähig, Anforderungskataloge zu verwalten und die Anforderungen zu validieren. Sie erstellen Use-Case und Datenflussdiagramme zu den abzubildenden Prozessen und Funktionen. Lösungsdesign Sie erstellen in Abstimmung mit der IT-Architektur, der IT-Security und dem Fachbereich mögliche Lösungs-/Architekturvarianten. Die Varianten bewerten Sie aufgrund der technischen und fachlichen Anforderungen. Sie stimmen die Architekturvarianten innerhalb von Unternehmen ab und führen den Entscheid herbei. Kommunikationsfähigkeiten: Eine klare und effektive Kommunikation ist entscheidend, um sicherzustellen, DASS alle Stakeholder über den Fortschritt des Projekts informiert sind und die Anforderungen verstanden werden. Sie müssen in der Lage sein, mit verschiedenen Teammitgliedern, Managern und anderen Beteiligten zu kommunizieren. Analytische Fähigkeiten: Sie sollten in der Lage sein, die Anforderungen des Unternehmens zu analysieren und zu verstehen, um sicherzustellen, DASS die HR-Systeme den Bedürfnissen der Organisation entsprechen. Dies erfordert eine Fähigkeit zur Datenauswertung und -interpretation. Teamführung: Als Projektleiter*in sind Sie für die Führung eines Teams von Entwicklern, Analysten und anderen Fachleuten verantwortlich. Sie müssen in der Lage sein, das Team zu motivieren, zu unterstützen und zu leiten, um sicherzustellen, DASS das Projekt erfolgreich abgeschlossen wird. Veränderungsmanagement: Die Einführung neuer HR-Systeme kann Veränderungen in der Organisation mit sich bringen. Sie besitzen die Fähigkeit, diese Veränderungen zu managen, indem Sie Schulungen und Unterstützung anbieten und sicherstellen, DASS die Mitarbeiter die neuen Systeme akzeptieren und effektiv nutzen. Compliance und Datenschutz: Sie müssen über fundierte Kenntnisse der rechtlichen Anforderungen im Zusammenhang mit HR-Systemen verfügen, einschließlich Datenschutzbestimmungen und Arbeitsrecht, um sicherzustellen, DASS die Systeme den gesetzlichen Vorschriften entsprechen. Kontinuierliche Verbesserung: Die Technologie entwickelt sich ständig weiter, daher ist es wichtig, DASS Sie über aktuelle Trends und Best Practices im Bereich HR-Systeme informiert bleiben und kontinuierliche Verbesserungen an den Systemen vornehmen, um die Effizienz und Effektivität des Personalmanagements im Unternehmen zu steigern. Sprachen: Deutsch mind. C1 Referenznr.: 923272OK Rolle: Projektleiterin Einführung HR-Management-Systeme Branche: Energie Einsatzort: Bern und Region (hybrid nach Absprache) Arbeitspensum: 100% Start: ab sofort Ende: 31.12.2024 (mit Option auf Verlängerung) Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.
30/04/2024
Project-based
Projektleiterin Einführung HR-Management-Systeme - HRIS/ATS/HERMES/HR/IT Projekt/Rolle: Für unseren Kunden aus Energie Branche in Bern wir suchen Projektleiter:in für Einführung HR-Management-Systeme. Anforderungen: Als Projektleiter*in*in für HR-Systeme sind Sie für die Implementierung Wartung und Weiterentwicklung von Systemen verantwortlich, die das Personalmanagement in einem Unternehmen unterstützen. Fachkenntnisse: Sie haben ein gutes Verständnis für HR-Organisationen, Prozesse und Funktionsweisen und bringen Erfahrung in der Planung, Implementierung und Weiterentwicklung von HR-Management Systemen mit. Das heisst einschliesslich Kenntnisse über Human Ressource Information Systems (HRIS), Applicant Tracking Systems (ATS) und Performance Management Systems sowie Prozesse und Systeme im Bereich der Zeit- und Leistungserfassung Sie haben bereits HR-Organisationen bei der Implementierung eines integrierten HR Management Systems unterstützt. Projektmanagement: Als Projektleiter*in sind Sie für die Planung, Durchführung und Überwachung von HR-Systemprojekten verantwortlich. Sie müssen in der Lage sein, Ressourcen effizient zu verwalten, den Projektfortschritt zu verfolgen und sicherzustellen, DASS alle Meilensteine rechtzeitig erreicht werden. Sie sind nach HERMES 5.1 und/oder HERMES 2022 zertifiziert und Sie haben als Projektleiter*in bereits grosse Projekte erfolgreich nach der HERMES-Methodik durchgeführt. Anforderungsmanagement Sie sind in der Lage, die fachlichen Anforderungen in funktionale und nicht funktionale Anforderungen zu übersetzen, um die Anforderungen an die Systemlandschaft vollständig zu erfassen. Ausserdem sind sie fähig, Anforderungskataloge zu verwalten und die Anforderungen zu validieren. Sie erstellen Use-Case und Datenflussdiagramme zu den abzubildenden Prozessen und Funktionen. Lösungsdesign Sie erstellen in Abstimmung mit der IT-Architektur, der IT-Security und dem Fachbereich mögliche Lösungs-/Architekturvarianten. Die Varianten bewerten Sie aufgrund der technischen und fachlichen Anforderungen. Sie stimmen die Architekturvarianten innerhalb von Unternehmen ab und führen den Entscheid herbei. Kommunikationsfähigkeiten: Eine klare und effektive Kommunikation ist entscheidend, um sicherzustellen, DASS alle Stakeholder über den Fortschritt des Projekts informiert sind und die Anforderungen verstanden werden. Sie müssen in der Lage sein, mit verschiedenen Teammitgliedern, Managern und anderen Beteiligten zu kommunizieren. Analytische Fähigkeiten: Sie sollten in der Lage sein, die Anforderungen des Unternehmens zu analysieren und zu verstehen, um sicherzustellen, DASS die HR-Systeme den Bedürfnissen der Organisation entsprechen. Dies erfordert eine Fähigkeit zur Datenauswertung und -interpretation. Teamführung: Als Projektleiter*in sind Sie für die Führung eines Teams von Entwicklern, Analysten und anderen Fachleuten verantwortlich. Sie müssen in der Lage sein, das Team zu motivieren, zu unterstützen und zu leiten, um sicherzustellen, DASS das Projekt erfolgreich abgeschlossen wird. Veränderungsmanagement: Die Einführung neuer HR-Systeme kann Veränderungen in der Organisation mit sich bringen. Sie besitzen die Fähigkeit, diese Veränderungen zu managen, indem Sie Schulungen und Unterstützung anbieten und sicherstellen, DASS die Mitarbeiter die neuen Systeme akzeptieren und effektiv nutzen. Compliance und Datenschutz: Sie müssen über fundierte Kenntnisse der rechtlichen Anforderungen im Zusammenhang mit HR-Systemen verfügen, einschließlich Datenschutzbestimmungen und Arbeitsrecht, um sicherzustellen, DASS die Systeme den gesetzlichen Vorschriften entsprechen. Kontinuierliche Verbesserung: Die Technologie entwickelt sich ständig weiter, daher ist es wichtig, DASS Sie über aktuelle Trends und Best Practices im Bereich HR-Systeme informiert bleiben und kontinuierliche Verbesserungen an den Systemen vornehmen, um die Effizienz und Effektivität des Personalmanagements im Unternehmen zu steigern. Sprachen: Deutsch mind. C1 Referenznr.: 923272OK Rolle: Projektleiterin Einführung HR-Management-Systeme Branche: Energie Einsatzort: Bern und Region (hybrid nach Absprache) Arbeitspensum: 100% Start: ab sofort Ende: 31.12.2024 (mit Option auf Verlängerung) Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.
Request Technology - Craig Johnson
Chicago, Illinois
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
30/04/2024
Full time
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
Senior SOC Analyst This is a chance for an individual to be in 'at the ground up' at the start of the development of the SOC and will play a leading role in the day-to-day activity of the SOC and influence of the SOC on an operational, technical and strategic level. The role will require SC Security Clearance and therefore candidate must only be UK nationals (duel nationality isn't accepted unfortunately) £50000 - £60000 per annum + Remote working London, Central What will you be doing? Primarily the role will be concerned with selecting and standing up an appropriate SIEM platform to service our client's needs. Once the tool is Embedded and processes are in place to ensure Business as Usual running, the role will then involve leading security monitoring efforts, conducting in-depth investigations, and actively participating in incident response activities. Duties & Responsibilities: Security Monitoring: Oversee and enhance security monitoring systems to detect and analyse potential security incidents. Conduct Real Time analysis of security alerts and escalate incidents as necessary. Incident Response: Lead and coordinate incident response activities to effectively contain, eradicate, and recover from security incidents. Develop and maintain incident response plans, ensuring they align with industry best practices. Threat Intelligence: Stay abreast of the latest cybersecurity threats and vulnerabilities, integrating threat intelligence into security monitoring processes. Contribute to the development of threat intelligence feeds to enhance proactive threat detection. Investigations: Perform in-depth investigations into incidents, determining the root cause and impact. Document findings and lessons learned to improve incident response procedures. Collaboration: Collaborate with cross-functional teams, including IT, legal, and management, to address security incidents and implement preventive measures. Provide expertise and guidance to other analysts. Security Tool Management: Manage and optimise security tools, ensuring they are properly configured and updated to maximize effectiveness. Evaluate new security technologies and recommend enhancements to the security infrastructure. Security Awareness: Contribute to security awareness training programs for employees to promote a culture of cybersecurity vigilance. Provide guidance on security best practices to various teams within the organization. Documentation: Maintain accurate and up-to-date documentation of security procedures, incident response plans, and analysis reports. Create post-incident reports for management and stakeholders. Create monthly reporting packs as per contractual requirements. Create and document robust event and incident management processes Essential Skills and Experience: Analytical mindset with the ability to troubleshoot and solve complex security issues. Excellent communication and interpersonal skills for collaborating with diverse teams. Leadership qualities to guide Junior Analysts and drive security initiatives. Up-to-date knowledge of cybersecurity trends and threats. Full understanding of SIEM systems - IBM QRadar, FortiSIEM, Splunk, Sentinel etc IT Security Management, Policies, Procedures, Standards and Guidelines Risk Assessment Privacy and Compliance Conversant with security best practices (including ISO27001) and relevant security legislation Security Operations and Incident Handling IT Security Architecture If you are interested in hearing more please apply below or ring or send your CV to (see below)
29/04/2024
Full time
Senior SOC Analyst This is a chance for an individual to be in 'at the ground up' at the start of the development of the SOC and will play a leading role in the day-to-day activity of the SOC and influence of the SOC on an operational, technical and strategic level. The role will require SC Security Clearance and therefore candidate must only be UK nationals (duel nationality isn't accepted unfortunately) £50000 - £60000 per annum + Remote working London, Central What will you be doing? Primarily the role will be concerned with selecting and standing up an appropriate SIEM platform to service our client's needs. Once the tool is Embedded and processes are in place to ensure Business as Usual running, the role will then involve leading security monitoring efforts, conducting in-depth investigations, and actively participating in incident response activities. Duties & Responsibilities: Security Monitoring: Oversee and enhance security monitoring systems to detect and analyse potential security incidents. Conduct Real Time analysis of security alerts and escalate incidents as necessary. Incident Response: Lead and coordinate incident response activities to effectively contain, eradicate, and recover from security incidents. Develop and maintain incident response plans, ensuring they align with industry best practices. Threat Intelligence: Stay abreast of the latest cybersecurity threats and vulnerabilities, integrating threat intelligence into security monitoring processes. Contribute to the development of threat intelligence feeds to enhance proactive threat detection. Investigations: Perform in-depth investigations into incidents, determining the root cause and impact. Document findings and lessons learned to improve incident response procedures. Collaboration: Collaborate with cross-functional teams, including IT, legal, and management, to address security incidents and implement preventive measures. Provide expertise and guidance to other analysts. Security Tool Management: Manage and optimise security tools, ensuring they are properly configured and updated to maximize effectiveness. Evaluate new security technologies and recommend enhancements to the security infrastructure. Security Awareness: Contribute to security awareness training programs for employees to promote a culture of cybersecurity vigilance. Provide guidance on security best practices to various teams within the organization. Documentation: Maintain accurate and up-to-date documentation of security procedures, incident response plans, and analysis reports. Create post-incident reports for management and stakeholders. Create monthly reporting packs as per contractual requirements. Create and document robust event and incident management processes Essential Skills and Experience: Analytical mindset with the ability to troubleshoot and solve complex security issues. Excellent communication and interpersonal skills for collaborating with diverse teams. Leadership qualities to guide Junior Analysts and drive security initiatives. Up-to-date knowledge of cybersecurity trends and threats. Full understanding of SIEM systems - IBM QRadar, FortiSIEM, Splunk, Sentinel etc IT Security Management, Policies, Procedures, Standards and Guidelines Risk Assessment Privacy and Compliance Conversant with security best practices (including ISO27001) and relevant security legislation Security Operations and Incident Handling IT Security Architecture If you are interested in hearing more please apply below or ring or send your CV to (see below)
AEM Developer £60,000 - £75,000 per annum Fully Remote About the role: We are seeking a talented and experienced Adobe Experience Manager (AEM) Developer to join our dynamic team. As an AEM Developer, you will play a critical role in the development, customisation, and maintenance of our Adobe Experience Manager-based solution. You will help to deliver engaging and personalised digital experiences to our customers. Working closely with cross-functional teams, including designers, content creators, and other developers, to create and optimise our web applications and websites using AEM. Key Responsibilities: Collaborate with stakeholders, including business analysts and designers, to understand project requirements and translate them into technical solutions using AEM. Develop and customise AEM components, templates, and workflows to meet project specifications. Implement responsive and accessible web designs to ensure optimal user experiences across various devices and browsers. Integrate third-party systems and services into AEM solutions, such as eCommerce platforms, CRM systems, and analytics tools. Perform AEM system upgrades, patches, and maintenance tasks as required. Troubleshoot and debug AEM-related issues and provide timely resolutions. Optimise web applications for performance, security, and scalability. Stay up-to-date with the latest AEM features and best practices and share knowledge with the team. Skills and Experience: Proven experience as an AEM Developer, with a strong portfolio of AEM projects. In-depth knowledge of Adobe Experience Manager, including AEM Sites and AEM Assets. Proficiency in Front End technologies such as HTML5, CSS3, JavaScript, and jQuery. Experience with Java/Groovy programming and building custom AEM components. Familiarity with AEM templates, workflows, and sling models. Strong understanding of responsive web design principles and accessibility standards. Knowledge of web security best practices and experience implementing security measures in AEM. Excellent problem-solving and debugging skills. Ability to work effectively in a collaborative team environment and communicate technical concepts to non-technical stakeholders. Adobe certifications in AEM are a plus.
29/04/2024
Full time
AEM Developer £60,000 - £75,000 per annum Fully Remote About the role: We are seeking a talented and experienced Adobe Experience Manager (AEM) Developer to join our dynamic team. As an AEM Developer, you will play a critical role in the development, customisation, and maintenance of our Adobe Experience Manager-based solution. You will help to deliver engaging and personalised digital experiences to our customers. Working closely with cross-functional teams, including designers, content creators, and other developers, to create and optimise our web applications and websites using AEM. Key Responsibilities: Collaborate with stakeholders, including business analysts and designers, to understand project requirements and translate them into technical solutions using AEM. Develop and customise AEM components, templates, and workflows to meet project specifications. Implement responsive and accessible web designs to ensure optimal user experiences across various devices and browsers. Integrate third-party systems and services into AEM solutions, such as eCommerce platforms, CRM systems, and analytics tools. Perform AEM system upgrades, patches, and maintenance tasks as required. Troubleshoot and debug AEM-related issues and provide timely resolutions. Optimise web applications for performance, security, and scalability. Stay up-to-date with the latest AEM features and best practices and share knowledge with the team. Skills and Experience: Proven experience as an AEM Developer, with a strong portfolio of AEM projects. In-depth knowledge of Adobe Experience Manager, including AEM Sites and AEM Assets. Proficiency in Front End technologies such as HTML5, CSS3, JavaScript, and jQuery. Experience with Java/Groovy programming and building custom AEM components. Familiarity with AEM templates, workflows, and sling models. Strong understanding of responsive web design principles and accessibility standards. Knowledge of web security best practices and experience implementing security measures in AEM. Excellent problem-solving and debugging skills. Ability to work effectively in a collaborative team environment and communicate technical concepts to non-technical stakeholders. Adobe certifications in AEM are a plus.
Role: SNOC Analyst Salary: Up to £35,000 dependent on experience + benefits package Location: Onsite in London Candidates will be sponsored through SC and DV clearance for this role We are looking for a SNOC Analyst to join an established team triaging security related events and incidents. You will be joining a small team where there is opportunity for career development and progression. Skills required; + Security Information and Event Management (SIEM) tooling + Experience in a SOC environment + Basic understanding of networks and cyber security + Bonus skillsets: Juniper, general infrastructure skills ie virtualisations, windows Servers, SQL, Sharepoint If you are interested in discussing this SNOC Analyst role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
29/04/2024
Full time
Role: SNOC Analyst Salary: Up to £35,000 dependent on experience + benefits package Location: Onsite in London Candidates will be sponsored through SC and DV clearance for this role We are looking for a SNOC Analyst to join an established team triaging security related events and incidents. You will be joining a small team where there is opportunity for career development and progression. Skills required; + Security Information and Event Management (SIEM) tooling + Experience in a SOC environment + Basic understanding of networks and cyber security + Bonus skillsets: Juniper, general infrastructure skills ie virtualisations, windows Servers, SQL, Sharepoint If you are interested in discussing this SNOC Analyst role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Description: Title: Fund IT Solution Engineer/Application Manager Location: Adliswil, Zurich Type of contract: Permanent Start date: TBC Role: Our client is a leading international private bank that strives to innovate. In recent years, they have grown strongly - in Europe and in Asia. To ensure they remain successful, one factor is crucial: digitalization. It is a key strategic priority in the coming years. They want to combine the best of the analog and digital worlds, in interdisciplinary and agile teams. Their goal: to create a truly personal customer experience thanks to state-of-the-art services. Your challenge: The Financial Services division develops and operates a modern and secure banking platform on the basis of Avaloq by the highest quality requirements. They combine their business know-how with technology expertise to generate sustainable added value for their customers. Fund management is one key factor of a successful private bank. If you are just as passionate as they are to enable their business to bring an exciting experience to the customers, then you are the right enforcement for the team. The team works closely with business specialists and business analysts using state-of-the-art technology to further develop our system landscape. The team acts as a reliable and innovative IT partner for demanding fund business. The team is responsible to: - ensure and optimize the operation of our Fund Accounting and Depositary Systems - understand Fund Process Lifecycle, identify its pitfalls, and develop an automated process improvement - collaborate with various stakeholders (business, business analysts, product owners, etc.) - coordinate and plan release upgrades in close alignment with external suppliers - create and support in-house developments on Oracle Application Express platform Your profile: For this exciting position we are looking for a personality with the following profile: - Higher technical education and further training (business information systems, application development) - Practical experience and knowledge in fund management processes required - Knowledge in PL/SQL, Oracle SQL as well as Oracle Application Express or willingness to learn it - Experience in application management (support & release processes) - Flair for conceptual and analytical work (analysis, solution-oriented thinking) - Avaloq Know-How advantageous - Team player and communicative, resilient personality with initiative, strength of implementation and high social competence - Systematic, structured and independent way of working Skills: SQL Oracle APEX Fund Finance Avaloq automation PL/SQL Job Title: Solution Engineer/Application Manager Location: Adliswil, Switzerland Job Type: Permanent TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
29/04/2024
Full time
Description: Title: Fund IT Solution Engineer/Application Manager Location: Adliswil, Zurich Type of contract: Permanent Start date: TBC Role: Our client is a leading international private bank that strives to innovate. In recent years, they have grown strongly - in Europe and in Asia. To ensure they remain successful, one factor is crucial: digitalization. It is a key strategic priority in the coming years. They want to combine the best of the analog and digital worlds, in interdisciplinary and agile teams. Their goal: to create a truly personal customer experience thanks to state-of-the-art services. Your challenge: The Financial Services division develops and operates a modern and secure banking platform on the basis of Avaloq by the highest quality requirements. They combine their business know-how with technology expertise to generate sustainable added value for their customers. Fund management is one key factor of a successful private bank. If you are just as passionate as they are to enable their business to bring an exciting experience to the customers, then you are the right enforcement for the team. The team works closely with business specialists and business analysts using state-of-the-art technology to further develop our system landscape. The team acts as a reliable and innovative IT partner for demanding fund business. The team is responsible to: - ensure and optimize the operation of our Fund Accounting and Depositary Systems - understand Fund Process Lifecycle, identify its pitfalls, and develop an automated process improvement - collaborate with various stakeholders (business, business analysts, product owners, etc.) - coordinate and plan release upgrades in close alignment with external suppliers - create and support in-house developments on Oracle Application Express platform Your profile: For this exciting position we are looking for a personality with the following profile: - Higher technical education and further training (business information systems, application development) - Practical experience and knowledge in fund management processes required - Knowledge in PL/SQL, Oracle SQL as well as Oracle Application Express or willingness to learn it - Experience in application management (support & release processes) - Flair for conceptual and analytical work (analysis, solution-oriented thinking) - Avaloq Know-How advantageous - Team player and communicative, resilient personality with initiative, strength of implementation and high social competence - Systematic, structured and independent way of working Skills: SQL Oracle APEX Fund Finance Avaloq automation PL/SQL Job Title: Solution Engineer/Application Manager Location: Adliswil, Switzerland Job Type: Permanent TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Cyber Defence Engineer - DV Clearance Required! The Cyber Defence Engineer will join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. We offer: Daily Rate - Market rate - flexible 12-Month Contract with Likely Extensions Northallerton (4 days on site) What we're looking for: Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Experience using virtualisation software. Excellent communication skills Experience of writing Defence/Government documentation Someone hands on. Responsibilities include: Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Apply now to discuss this exciting opportunity further.
26/04/2024
Project-based
Cyber Defence Engineer - DV Clearance Required! The Cyber Defence Engineer will join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. We offer: Daily Rate - Market rate - flexible 12-Month Contract with Likely Extensions Northallerton (4 days on site) What we're looking for: Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Experience using virtualisation software. Excellent communication skills Experience of writing Defence/Government documentation Someone hands on. Responsibilities include: Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Apply now to discuss this exciting opportunity further.
Service Desk Team Leader South Tyneside £32,000 per annum + On-call Shift Allowance Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritization, assignment, and resolution, to meet service level agreements (SLAs) and minimize downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimize productivity and collaboration across the organization. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
26/04/2024
Full time
Service Desk Team Leader South Tyneside £32,000 per annum + On-call Shift Allowance Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritization, assignment, and resolution, to meet service level agreements (SLAs) and minimize downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimize productivity and collaboration across the organization. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
25/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
25/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firm's Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
Request Technology - Craig Johnson
Washington, Washington DC
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
25/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Intapp Applications Engineer. Candidate will be responsible for the design, support, and on-going operation of the Firms Intapp Walls, Open Intake, Conflicts and Terms platforms. This position uses technical guidance and engineering best practices to oversee or perform the design, development, build, configuration and testing. The Senior Application Engineer provides a deep understanding of the Intapp platform products and how they are being used and integrated internally and externally. Responsibilities: Provide Level 3 operational or systematic support and maintenance for the Firms Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Evaluate and implement third-party cloud solutions and/or features based on the business needs. Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firms goals and strategic objectives. Solve or recommend solutions for complex issues and problems. Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions. Develop and maintain procedural and configuration documentation for administered systems. The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments. Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firms technology, security, and risk best practices to enhance and develop their products. Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope. Testing, and deploying application solutions using various cloud platforms and technologies. Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments. Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems. Providing technical support and guidance to other teams and stakeholders. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firms IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm. 2+ years with Cloud technologies (Azure preferred) The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Experience with SQL, including stored procedures, functions and triggers is required. Proactive in escalating issues and pulling in support from other technical experts as required. Ability to train and guide junior software developers/analysts. Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment. Staying updated with the latest trend and developments in Salesforce and the cloud Must be a self-starter and able to work independently with little direction/supervision. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Strong problem-solving, analytical, and communication skills Technologies: Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces Microsoft Azure Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments
Key Accountabilities Lead the creation, development, and management of OTSNs risk assessment frameworks and principles to support the cyber security decision making processes within ET. Provide expert technical support for the risk assessment of vulnerabilities and deviations from the target state including agreeing mitigating actions within agreed delegated authority. Support the development of cyber security policies and specifications to reduce risk. Improve organisational cyber security maturity and support compliance with the NIS Regulation for the OTSN by managing OTSN registers in line with our risk appetite. Support the business to understand cyber security requirements for OTSN through engagement with projects and design teams on OTSN risks. Support the business to understand cyber security risks through appropriate reporting and communication of current risks and vulnerabilities. Influence security and resilience strategies to accelerate cyber security risk reduction. Support the optimisation of OTSN management strategies in the long-term interests of consumers. Experience Relevant experience risk reporting including leading teams of risk analysts and/or project management. Strong data analytical skills and excellent written and communication skills with the ability to interface comfortably with senior stakeholders. Strong investigation and problem-solving skills, demonstrating autonomy and initiative. Proactive with the ability to work under tight deadline pressures across multiple workstreams. Sound understanding and proven experience of IEC 62443, ISO27000, NIST CSF and audit processes. Experience of introducing changes to specifications or policies that apply to a technical audience. Extensive experience communicating difficult and standard issues associated with areas of expertise in a clear and concise manner both verbally & in writing. Eager to develop their business and technical skills, you will be comfortable breaking new ground and changing the way the business makes decisions. Technical or Specialist Technical understanding of the LAN/WAN Networks and Operational Technology (OT). Detailed understanding of how cyber security risks can manifest within networks, devices, and systems. Understanding of asset management principles, including risk management, decision making, planning, asset life cycle and asset data/information. Experience of using and developing decision making frameworks and tools including economic assessments (NPV, CBA) and whole life asset assessments (WLV) Familiarity with international standards related to cyber security including IEC62443 and IEC62351 Commensurate experience with O365, including excel and preferable Power BI. Experience with MITRE ATT&CK desirable, preferably MITRE ICS.
25/04/2024
Full time
Key Accountabilities Lead the creation, development, and management of OTSNs risk assessment frameworks and principles to support the cyber security decision making processes within ET. Provide expert technical support for the risk assessment of vulnerabilities and deviations from the target state including agreeing mitigating actions within agreed delegated authority. Support the development of cyber security policies and specifications to reduce risk. Improve organisational cyber security maturity and support compliance with the NIS Regulation for the OTSN by managing OTSN registers in line with our risk appetite. Support the business to understand cyber security requirements for OTSN through engagement with projects and design teams on OTSN risks. Support the business to understand cyber security risks through appropriate reporting and communication of current risks and vulnerabilities. Influence security and resilience strategies to accelerate cyber security risk reduction. Support the optimisation of OTSN management strategies in the long-term interests of consumers. Experience Relevant experience risk reporting including leading teams of risk analysts and/or project management. Strong data analytical skills and excellent written and communication skills with the ability to interface comfortably with senior stakeholders. Strong investigation and problem-solving skills, demonstrating autonomy and initiative. Proactive with the ability to work under tight deadline pressures across multiple workstreams. Sound understanding and proven experience of IEC 62443, ISO27000, NIST CSF and audit processes. Experience of introducing changes to specifications or policies that apply to a technical audience. Extensive experience communicating difficult and standard issues associated with areas of expertise in a clear and concise manner both verbally & in writing. Eager to develop their business and technical skills, you will be comfortable breaking new ground and changing the way the business makes decisions. Technical or Specialist Technical understanding of the LAN/WAN Networks and Operational Technology (OT). Detailed understanding of how cyber security risks can manifest within networks, devices, and systems. Understanding of asset management principles, including risk management, decision making, planning, asset life cycle and asset data/information. Experience of using and developing decision making frameworks and tools including economic assessments (NPV, CBA) and whole life asset assessments (WLV) Familiarity with international standards related to cyber security including IEC62443 and IEC62351 Commensurate experience with O365, including excel and preferable Power BI. Experience with MITRE ATT&CK desirable, preferably MITRE ICS.
Job Title : Service Desk Analyst - First Line Support Location : York Salary : £26,000 Role Overview We're seeking a Service Desk Analyst to manage user queries and technical incidents. This position involves monitoring systems, prioritizing and resolving incidents, and providing support via phone, email, or VPN. Responsibilities Address first and second-level user queries. Monitor systems and service status. Respond promptly to incidents. Deliver support through various channels. Requirements IT background with experience in technical support. Excellent communication and customer service skills. Ability to work independently and in a team. Full driving license and York-based. Preferred Skills Experience with platforms like Microsoft Windows, Active Directory, and Service Desk tools. Knowledge of data center technologies and security services. Benefits Competitive salary of £26,000. Opportunities for career growth. Supportive work environment.
25/04/2024
Full time
Job Title : Service Desk Analyst - First Line Support Location : York Salary : £26,000 Role Overview We're seeking a Service Desk Analyst to manage user queries and technical incidents. This position involves monitoring systems, prioritizing and resolving incidents, and providing support via phone, email, or VPN. Responsibilities Address first and second-level user queries. Monitor systems and service status. Respond promptly to incidents. Deliver support through various channels. Requirements IT background with experience in technical support. Excellent communication and customer service skills. Ability to work independently and in a team. Full driving license and York-based. Preferred Skills Experience with platforms like Microsoft Windows, Active Directory, and Service Desk tools. Knowledge of data center technologies and security services. Benefits Competitive salary of £26,000. Opportunities for career growth. Supportive work environment.